Jeff Krivis describes how arbitration came about, its success, and then its lack of success as more rules came about. Krivis sees mediation heading in that direction, which he's concerned about.
Jeffrey Krivis is the author of two books: Improvisational Negotiation: A Mediator’s Stories of Conflict about Love, Money, Anger—and the Strategies that Resolved Them, and How To Make Money As A Mediator And Provide Value To Everyone (Wiley/Jossey Bass publisher). He has been a successful mediator and a pioneer in the field for twenty-five years. Krivis serves as an adjunct professor of law at the Straus Institute for Dispute Resolution. He is also an Emeritus member of the board of visitors at Pepperdine.
Jeffrey is also a past President of the Southern California Mediation Association.