As part of recent mediation trainings, Susan Yates and I collected survey data and focus-group-like comments from the training participants.
The International Institute for Conflict Prevention and Dispute Resolution mourns the loss of Chairman Emeritus Charles B. Renfrew (pictured above), who died in San Francisco on Dec. 14 at age 89.
(1/19/18)Michael A. Zeytoonian
Disputes are a part of life. On all levels, in most relationships, we disagree about things.
This is the complete interview by Robert Benjamin with Larry Susskind, a leading public policy mediator, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
(1/12/18)Christian Radu Chereji
One tradition on Crete is the persistence of blood feuds, conflicts between clans that go for generations, involving armed violence and bloodshed.
Remember, we are not just developing an individual practice. We are reshaping a legal culture, while building an industry.
Differences arise due to contrasting goals and demands and due to inability to perceive and acknowledge the stand of the other person.
When you consider what is most important to you about the conflict and the other person, what is the optimum way of proceeding, do you think?
When we become too wedded to our own solutions, conflict resolution conversations can get pretty stuck.
MIT is looking ahead, trying to figure out what skills the next generation of scientists, engineers, applied social scientists, designers and managers will need.
If you are a member of a family, whether it is as father, mother, child, sibling or an extended member, there will be conflict.
“Joint sessions are a waste of time,” said the judge conducting a mediation in which I was representing one of the parties.
(1/09/18)Marvin E. Johnson
This is the complete interview by Robert Benjamin with Marvin Johnson, a national leader in the field of dispute resolution generally and on issues of elevating diversity in the ADR field, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
In 2016, the Association of Canadian College and University Ombudsperson commissioned, "a project to explore and portray in its various guises the work carried out by ombuds offices, with the aim of achieving some clarity on its impact on Canadian colleges and universities."
The idea of our bus tour was to engage local communities in conversations about what was important to them in their area and explore how effective dialogue can aid problem-solving, help resolve contentious issues and reduce conflict.
This article addresses the relationship between mediator neutrality and success in mediation.
As conflict management coaches it is common that we witness our clients encounter blocks during the course of our engagement.
The profound apology has been an essential part of abuse redress schemes adopted by a number of religious institutions in Australia for supporting victims of abuse within their organisations.
In response to my question, “Do you use “BATNA” wrong?,” I plead guilty, with an explanation.
Oh my goodness, another year has passed and I would like to wish you all the very best for 2018. May it be a peaceful, loving and joyful one for you and yours!
(1/05/18)F. Peter Phillips
This article discusses the decision holding that disputes between a putative criminal defendant and a private company contracted by a prosecutor pursuant to a criminal diversion process are not subject to arbitration.
Children are involved in ADR processes in five main contexts.
This article is a letter of advice to someone who is starting law school.
End of year. Time to reflect and take stock. Time to recharge and reset.
(12/29/17)Ronald S. Kraybill
Good relationships rarely happen by chance. They happen by choice, when people choose to do stuff that facilitates friendship and connection.
As the year comes to an end, I am expanding upon a story to which I referred in a previous blog, in the hope that it may provide a couple of useful reminders of what we do as mediators.
This article will explain why the First Department was wrong in 2015 when it unanimously affirmed a lower court’s arbitration decision.
Guerilla warfare is unconventional. Instead of relying on large, slow moving armies and doctrines of overwhelming force, guerillas depend on invisibility, highly portable weapons, quick ambushes, booby traps, and hundreds of pressuring tactics that achieve practical offensive or defensive results.
Pre-mediation summaries give an advocate the latitude to set a non-adversarial tone conducive to joint problem solving
As I approached this article, I expected that how our members describe what qualities they want in a mediator would depend upon the case, the side the lawyer is on, the opponent, one’s own client, and mostly how the lawyer sees the mediator’s role. My research proved otherwise.
Remembering this simple list may go a long way in helping your child — and you — through rocky waters.
When you’re tempted to dismiss someone’s concerns as trivial, or roll your eyes at the things people find to fight over, it’s time to sit up straight and pay attention.
I recently did some consulting at a non-profit, and witnessed a bully very much like one of the (Division chair) managers who made my life a misery when I was a tenured professor.
The other day a coaching client told me that she became angry at a man she works with who criticized how she managed a situation.
This is the complete interview by Robert Benjamin with Peter Adler of Accord 3.0 and Past-President of The Keystone Center, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
Having reviewed negotiation publications and listened to colleagues, I can confidently assert that most of us grossly misuse the term “BATNA.”
Letting go of resentments is a powerful tool to help you survive and heal from workplace bullying.
This topic is a sizable one which raises many sensitive and complex issues well beyond the scope of any snapshot overview.
The Conflict Resolution Toolbox has been 20 years in the making. I first started gathering good tools when I became a professional mediator and coach, tossing in a few from my college leadership years for good measure.
(12/15/17)Michael A. Zeytoonian
Family business succession can be joyous when there is a succession plan. But when there’s no plan in place, it can be anything but joyous.
This article explains what a consulting attorney does for divorce mediation clients, and why this review is particularly helpful in developing the self-represented client’s capacity to give informed consent to an agreement that may contain unusual or non-standard terms.
(12/15/17)Lester L. Adams
If we are to ever have greater success at resolving our disagreements with each other, we have to deal with the destructive anger that causes us to start disagreements, fuels the flames of opposition, and keeps us fighting each other even when we have a way out of conflict.
This is the complete interview by Robert Benjamin with Harvard Law Professor Frank Sander, founder of the Multi-Door Courthouse movement, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Series.
A whole day of mediation without a “joint meeting”.
In recent years, large companies have embraced arbitration as their preferred method of dispute resolution, particularly in international disputes with suppliers, customers and business partners.
Guest blogger, Kees van Eijk, supports human interaction in this article by mapping thoughts, ideas, and emotions. He is a registered mediator and team facilitator working in the Netherlands.
Romance is far from being everything in marriages that grow and thrive, and it’s certainly not the only thing as couples discover the challenges of everyday living.
(12/08/17)Peter T. Coleman
This article is number 8 out of 10 Big Ideas on Peace and Justice from the Career of Morton Deutsch.
This is the complete interview by Robert Benjamin with Jim Coben, long-time former director of the Hamline University Conflict Resolution Program, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
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Even though some would reasonably argue that compassion could make true reconciliation a possibility, what seems apparent is that compassion could at least reliably function as a detector that filters possible solutions from impossible ones.