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<xTITLE>Best 10 Books About Mediation Ever Written</xTITLE>

Best 10 Books About Mediation Ever Written

by Frank Hamilton
January 2021 Frank Hamilton


The difference in opinions, beliefs, views, values, and desires, plus the need to establish supremacy of one over the others often causes conflicts to arise in different situations. Without mediation, which enables conflicts to be resolved peacefully, homes, classrooms, or workplaces could be plunged into a state of anarchy.

What is Mediation?

Ondine Gross, author of Restore the Respect: How to Mediate School Conflicts and Keep Student Learning describes mediation as an “intervention to help people in conflict reconcile differences, settle a dispute or reach a compromise” (2016, p.41). Clearly, Mediation remains a powerful tool in conflict resolution and problem solving. 

The mediation process is built around the main aim of preventing misunderstanding from escalating to destructive levels. It involves an objective, impartial analysis of options, and carving out equally beneficial comprising solutions to enable a continuous flow of positive relationship between involved parties. Want to become a successful mediator? You need to read the best books about mediation.

Best 10 Books About Mediation Ever Written

In no particular order, I present the best all time 10 books on mediation:

1. The Mediator’s Handbook

This popular Mediation classic, The Mediator’s Handbook written by Jenifer E. Beer, Caroline C. Packard, Eileen Stief and Elizabeth E. Crates, remains a valued reference point for both professional and new mediators. Packed with a time tested and adaptable model for helping people resolve conflict, The Mediator’s Handbook presents a practical guide for teachers, managers, organizers, head of committees or anyone in need of Mediation services.

This revised and expanded fourth edition includes a new chapter on assessing conflict and communicating with involved parties. It also features a “toolbox” section which spells out the concepts and skills a mediator requires to make the best choice and utilise the best strategies as particular situations demand. I recommend this for any mediator. 

2. The Mediation Process: Practical Strategies for Resolving Conflict

Another classic in the field of mediation. This book, authored by Christopher W. More, can be simply described as an expert’s guide to conflict resolution. Its fourth edition has been expanded in line with latest developments in the field, making it a good fit for any mediation required situation outside and within the classroom. 

Revered as the most comprehensive book written on mediation, anyone can depend on the The Mediation Process as the all inclusive guide to the discipline of Mediation.

3. Getting to Yes: Negotiating Agreement Without Giving In

When it comes to learning a step by step strategy for arriving at mutually acceptable agreement in any form of conflict, you can’t help but turn to this international bestseller on negotiation, expertly written by Roger Fisher and William Ury. 

Most students are left with the question; "who will write my paper for me?" And the thought of it makes it difficult for them to consider reading books not specified in their course schedule.

After reading this book, I found the step by step approach it presents to be perfect for use in school environments. Teachers, students and other concerned parties can easily equip themselves with and apply the conflict resolution procedures to arrive at mutually beneficial positions anytime conflict arises.

There are also other amazing follow ups to this book. Getting Past No and Getting to Yes with Yourself: And Other Worthy Opponents are two which I have really enjoyed and you are sure to do same. Although I had to pay someone to do my homework or write my dissertation to afford me more time to read these books, it was worth it. 

4. Mediation Skills and Strategies: A Practical Guide

No book embodies the essential principles of Mediation more than Tony Whatling's Mediation Skills and Strategies. Tony Whatling gathers the wisdom from his several decades long experience in the mediation field to write this remarkable conflict resolution text. 

Mediation Skills and Strategies features the use of different skills such as questioning skills alongside many examples which help bring the mediation process to life. This book will prove to be invaluable for inexperienced or new mediators. I also recommend the piece for experts interested in honing and perfecting their mediation skills.

5. The Dynamics of Conflict: A Guide to Engagement and Intervention

First Published in 2000, Bernie Mayer’s The Dynamics of Conflict has since become an immensely valuable resource for professors, students, and those invested in conflict resolution. Filled with numerous illustrative examples, Mayer’s book draws from experience and real life conflict experiences. 

You can also discover strategies and information on culture based conflict management and applying conflict resolution processes to new mediums, such as the Internet and social media. These features make the book very useful in settling classroom discrepancies. It also presents practical views on conflict and methods to handle them. 

6. Working With Conflict: Skills and Strategies for Action

The conflict analysis elements of Simon Fisher’s Working with Conflict are particularly useful. I find them to be a must read for anyone interested in mediation. It is a source book which provides a range of practical tools down from understanding conflict to conflict analysis and to strategies for addressing conflict. 

This book is well laid out, easy to use and includes helpful visual materials. Working with Conflict is capable of strengthening the capacity of teachers and students to engage in possible fruitful interventions. 

7. Difficult Conversations: How to Discuss what Matters Most

Based on 15 years of research at Harvard Negotiation Project, Different Conversations presents practical strategies to handle unpleasant exchanges arising due to Conflict. Douglas Stone, Bruce Patton, and Sheila Heen work together to teach us how to walk through conflict by engaging in three different aspects of dialogue, - “what happened,” “feelings,” and “identity” conversations. While this book is most suitable for workplace situations, I find it to be highly applicable in the school environment since it helps involved parties navigate the stormy weather of conservation.

8. The Conflict Pivot: Turning Conflict into Peace of Mind

I hold Tammy Lenski's The Conflict Pivot to be the best read for those in need of mediation services. Being a professional mediator and conflict resolution Professor for close to twenty years, Dr. Lenski’s specialty is developing simple and people based every day conflict resolution practices. She presents a powerful and simplified approach developed to transform any form of conflict into peace of mind. 

With The Conflict Pivot you can escape from any ongoing tension and resolve problems in school, work or home environments.

9. Peer Mediation: Conflict Resolution in Schools; Student Manual

This attractive, easy to use and highly comprehensive manual written by Fred Schrumpf presents a guide to successful peer mediation with emphasis on social and cultural diversity. It is the perfect book for staff and student orientation with conflict resolution. When it comes to resolving conflict in any given school environment, this is one book that should not be missed.

10. Little Book of Conflict Transformation: Clear Articulation of The Guiding Principles By a Pioneer in The Field

Jean Paul Lederach, a scholar with the conflict Transformation Program at Eastern Mennonite University, writes out his more than twenty years of work on Mediation in this book. He prefers the term conflict transformation to Conflict resolution or management, since transformation is aimed at finding solution and bringing social change. 

As part of the Little Books of Justice and Peace Building series, this particular title spells out the strategies of dealing with conflict in a manner which not only ends the conflict but gives birth to a more desirable result. To Lederach, it is not just about ending the conflict but doing something better in the process.


The goal of Mediation is to simply resolve conflicts as favourable as possible to parties involved. Reading any of the best 10 books about mediation will help you become a successful mediator and even help you resolve conflicts without the need of bringing in a third party. It is my hope that these books will help you resolve conflicts in classroom and other situations. You can also read up on the steps for effective student classroom mediation


Gross, O. (2016). Restore the Respect: How to Mediate School Conflicts and Keep Student Learning. Brooks Publishing. London.


Frank Hamilton is a blogger and translator from Manchester. He is a professional writing expert in such topics as blogging, digital marketing and self-education. He also loves traveling and speaks Spanish, French, German, and English.

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