Interviews with child protection mediators who talk about what the mediation process is and what participants can expect. Mediation is facilitated by neutral, specially trained mediators contracted from the private sector to the Ministry of Attorney General Child Protection Mediation Program.
Child protection mediation is a voluntary and confidential process for settling child welfare disputes. It brings together parents, child welfare workers and others to plan for a child's safety and well-being. It is an alternative to adversarial court processes and is provided free to participants. The Child, Family and Community Services Act provides for mediation when parents and child welfare authorities disagree about a child's plan of care. Most mediation cases are resolved quickly and participants indicate they are highly satisfied with the process.