Stay up to date on everything mediation!

Subscribe to our free newsletter,
"This Week in Mediation"

Sign Up Now

Already subscribed No subscription today
<xTITLE>Why Don’t More People Use Collaborative Law?</xTITLE>

Why Don’t More People Use Collaborative Law?

by Michael A. Zeytoonian

Dispute Settlement Counsel by Michael Zeytoonian.

Michael A.  Zeytoonian

Lately some of us lawyers who use Collaborative Law (“CL”) in civil disputes other than divorce cases have been brainstorming about the expanded use of CL in employment, business, probate, construction and other areas of law. In the spirit of transparency that is an important element of CL, we’ve focused on why more people don’t use CL to resolve their business or employment or other civil disputes.

We know that CL is an efficient and agile process and is ideal for many disputes, especially those in which preserving relationships is important. We also know that it is not the best process for every dispute. For some cases, mediation may be better; for others arbitration and for still others, litigation. For many disputes, often a hybrid approach works best, which may utilize some of the principles and techniques of CL, but not all of the elements of the widely accepted CL process model.

We also know that many people, perhaps you as you read this, are not familiar with CL, how it works and why it is an excellent approach to resolving disputes. There is a huge public education challenge whenever something new is introduced, until either there is a highly publicized use and success story, or until it gradually works its way toward that “tipping point”, after which it has the all important momentum and critical mass. This is especially true of a profession like law, which is slow to adapt and change.

Since one of the desired features of the CL process is that it is confidential and private, you won’t read about many successes. But if you happen to be talking to someone who resolved their discrimination or business partnership or contract dispute over this summer without going to court or very early on in the process, they will tell you that in their cases, they resolved in a better way that litigating.

What are the key ingredients to getting a case resolved efficiently? First is the desire by the parties involved to focus on resolution by intention and design and not go to court. Once that has been decided by the parties, the next step is to design together a process that works best for them. This might include elements of CL like early, voluntary and full sharing of all relevant information, or the use of a shared neutral expert, paid for equally by the parties. Or it might include the use of a mediator with a certain style or approach which is a good fit for the case. Sometimes parties and lawyers need a mediator who primarily facilitates the dispute resolution. Other times the situation calls for a mediator that can provide useful case evaluation feedback to the parties to help them adjust their assumptions about the strengths and weaknesses of their case or what their case is worth.

The second ingredient is one that most people overlook because they incorrectly feel they have no choices. This often unasked question opens the door: How quickly do you need the matter resolved? If speed and efficiency are important to parties in a dispute (i.e. resolved in less than 6 months), you should not be considering litigation. Mediation and CL are designed for efficiency. Arbitration used to be efficient and still can be, but it has become more and more like litigation, only without the court system. Civil procedure and some administrative procedures are not designed for speed and efficiency. FYI, one administrative process that is really well designed and efficient is the process used for Special Education cases, but that is the topic of an upcoming blog post.

This third ingredient is the determination of how to structure and manage the sharing or exchange of all relevant information (referred to in litigation as “discovery”) so we can quickly and intelligently develop options for resolution. Simply put, discovery is what makes litigation take so long. In today’s business and employment litigation, the heavy cost of electronic discovery often mirrors the cost of legal fees.

This third factor – information exchange – is important and needs its own blog post. It will be the focus on my next blog post.


Michael A. Zeytoonian is the Founding Member and Director of Dispute Resolution Counsel, LLC and is a lawyer, mediator and ombudsman. He is formerly a partner and now Of Counsel at Hutchings, Barsamian, Mandelcorn & Zeytoonian, LLP, in Wellesley Hills, MA. He specializes in employment law, business law, special education law, mediation, collaborative law and administrative law. He is admitted to practice in the state and federal district courts of Massachusetts and New York (Southern District) and the state of Connecticut. He has served as a mediator on the MWI panel in the district courts and on the BBA panel in the Boston Municipal Court.

He is a member and Massachusetts Bar Association and is chair of the MBA’s ADR committee and a member of the labor/employment section. He is a Past President (2006-2007) and member of the Massachusetts Collaborative Law Council, the International Academy of Collaborative Professionals and the New England Association for Conflict Resolution. He writes frequently on collaborative law and alternative dispute resolution (ADR) and has trained lawyers and presented in collaborative law and ADR around the U.S., Canada and Ireland. He has lectured at Northeastern University School of Law, Suffolk University School of Law, New England Law Boston, UMASS School of Law and Roger Williams University School of Law.

He served as Assistant Attorney General in the Office of the Attorney General of the State of New York, as a deputy overseeing litigation in the State Counsel Bureau in Westchester, Rockland and Putnam Counties and working on consumer advocacy cases. Prior to his work at the Attorney General’s Office, he was an Assistant County Attorney in the Westchester County (NY) Law Department, in the litigation and family court bureaus. His litigation work at both the County Law Department and the Attorney General’s office included cases in employment; labor; state, county and local municipal matters; environmental law; construction, administrative and tort law, and the prosecution of child abuse and neglect cases. His undergraduate education was at Boston College and Iona College, where he received his Bachelor of Arts degree is history and education. He earned his J. D. from Pace University School of Law with a Certificate in Environmental Law in 1990.

Email Author

Additional articles by Michael A. Zeytoonian