Stay up to date on everything mediation!

Subscribe to our free newsletter,
"This Week in Mediation"

Sign Up Now

Already subscribed No subscription today
<xTITLE>The Secrets of Successful (and Unsuccessful) Mediators</xTITLE>

The Secrets of Successful (and Unsuccessful) Mediators

by Geoff Sharp

From the blog mediator blah...blah...

Geoff Sharp
In my What makes a Supermed? post last year I mentioned 3 worthwhile articles.

Two of them - The Secrets of Successful Mediators (Negotiation Journal, July 2005) and The Secrets of Successful (and Unsuccessful) Mediators (Negotiation Journal, October 2007) cost $29 each to download and anyway the third article - the free MATA
Advanced Mediator Skills Project was as good as you'd want.

Well, now you can get the two Negotiation Journal pieces summarised
in one place at no cost - courtesy of the winter edition of Jams' Dispute Resolution Alert newsletter out last week.

The article reports the results of studies in an ongoing research project designed to determine how mediators succeed in assisting disputing parties to achieve settlements.... and why they sometimes fail;

"I had one mediator... disclose information provided in confidence... Once it surfaced that the mediator had breached confidence, clients and lawyer were outraged and mediation failed.

Dishonesty in reporting the other side’s position – confirmed later in conversation with counsel.

I’ve had mediators come in and say to both sides that their case stinks. No credibility there" [... read more


Geoff Sharp is a Commercial Mediator from Wellington, New Zealand. Geoff works in the Asia Pacific region, including New Zealand, Malaysia, Thailand and Pacific Islands. He is a mediator resolving business problems. He is a fellow of the International Academy of Mediators and mediates complex and hotly debated litigation covering a wide range of subject matter from insurance disputes to historic sexual abuse claims.

Geoff is author of the award winning blog mediator blah...blah... a mediation blog experiment in reflective practice and the Mediation vBlog Project, a kind of mediation genome project by video blog.

Email Author

Additional articles by Geoff Sharp