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<xTITLE>Online Mediation Training at Mediate University</xTITLE>

Online Mediation Training at Mediate University

by Colin Rule
November 2020 Colin Rule

One of’s most popular features over the last decade has been Mediate University.  From its launch with just a few courses in (2010), Mediate University has grown to a rich repository of courses from some of the leading mediation trainers in the world (such as Nina Meierding, Bruce Edwards, Jim Melamed, Ken Cloke, Michael Lang, Chip Rose, Don Saposnek, David Hoffman, and many more).  Many mediators across the country completed their first 40 hour mediation training through Mediate University (thanks to the wonderful Clare Fowler), or expanded their skills into family, workplace, and online mediation.

Now that the pandemic has forced the cancellation of most in-person mediation trainings around the world, as well as pushing many mediators to migrate their practices online, the importance of online mediation training is greater than ever.  In response, has invested in a major upgrade to, providing new and improved functionality across the board.  It is now easier than ever to find and take courses through Mediate University, both to expand your practice and refine your skills.

We are now adding new training courses on Mediate University (and our growing sister course site, Arbitrate University at on an ongoing basis.  (If you’re interested in contributing your own training to the site, please drop me a line.) Some of these classes are delivered synchronously (via live videoconference) and others are delivered on a recorded, streaming basis.  Each course comes with supporting materials, a course materials and 6 month access.

We have kept prices low to maximize access for as many people as possible.  There are also steep group discounts available when groups of two or more sign up at the same time, and bundles of related courses are offered at a discount vs. the price for each individual course.

If you haven’t had a chance to browse our offerings, I urge you to visit to click through the wide range of courses and bundles available there.  We have sample videos for many of the trainings available, so you can get a first hand sense of what the course feels like.  We also have testimonials from folks who have completed each course, so you can hear their perspectives on what takeaways were most valuable.

To get you started, here is a selection of seven of our most popular courses.  Just let us know if you have any suggestions or requests in terms of new topics and focus areas.  We hope to see you online for a course soon!

Mediate with Zoom in 3 Steps

Clare Fowler and Colin Rule take you through a basic, 3-step 'how-to' tutorial that gives you the foundation to transition from in-person mediation to video mediation using platforms like Zoom. Topics covered include: Set-up and invitations, basic & advanced mediation techniques in the online environment, agreements and billing documents, and more.

Mediating eCommerce, Property and Workplace Disputes Online

Intended for experienced mediators interested in extending a mediation practice to offer online services. This course qualifies as the required 20-hour online mediation course required for Online Certification. Some topics covered include: Working with people online, designing your online mediation system, online e-commerce mediation, mediating workplace issues, and more.

How to Run a Successful Mediation Business

Julie Gentili Armbrust teaches skills to sustain a mediation business. This course introduces practical business tips, and also provides concrete suggestions on marketing and technology.

Mediating Divorce Agreement

Join Jim Melamed, CEO of and Former Executive Director of the Academy of Family Mediators, for 15 hours of divorce mediation instruction. Approved for 15 hours of CLE Credit. Six month access. Extensive online written materials.   

Friendly Divorce Training

More than a training program: this is a business. This course is for lawyers, mediators, and other professionals who want to make money and a difference in the new economy

40 Hour Basic Mediation Training

A 5-section, basic 40-hour Mediation Training course that satisfies most state and court basic mediation requirements. Conducted by Dr. Clare Fowler at the University of Oregon School of Law in Eugene, OR.

Getting Started in Mediation

This video will teach you the fundamentals of getting started in mediation, focusing on the three main aspects of a successful, satisfying, and lucrative career: Training, Experience, and Marketing.


Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of,,, and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired, an ODR provider that Colin co-founded, in 2017.  Previously, from 2003 to 2011, Colin was Director of Online Dispute Resolution for eBay and PayPal.  Further, Colin co-founded Online Resolution in 1999, one of the first online dispute resolution (ODR) providers, and served as its CEO and President.  Colin also worked for several years with the National Institute for Dispute Resolution in Washington, D.C. and the Consensus Building Institute in Cambridge, MA.

Colin is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002, and co-author of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, published by the ABA in 2017. Colin received the first Frank Sander Award for Innovation in ADR from the American Bar Association in 2020, and the Mary Parker Follett Award from the Association for Conflict Resolution (ACR) in 2013. Colin holds a Master’s degree from Harvard University’s Kennedy School of Government in conflict resolution and technology, a graduate certificate in dispute resolution from UMass-Boston, a B.A. from Haverford College, and Colin served as a Peace Corps volunteer in Eritrea from 1995-1997.  You can read many of Colin's articles and see some of his talks at


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