As more and more of my business calls are international, I've found Skype an invaluable tool for keeping the phone bills reasonable and being able to see eye-to-eye with the person at the other end of the phone line.
So I appreciated Chris Garrett's Tips for Better Skype Meetings. For example, Chris suggests,
Add contacts as your first job - Rather than waiting 'til the last minute, it is best to swap and add contact information before. Also share landline or mobile numbers in case Skype fails you. It does happen, bad lines, connection drops, service downtime, so best to be prepared.
Arrange a suitable time - Consider work schedules and timezones. Plan using a world clock service. Neither party will be on their best if the time is set too early, late, or in the middle of family time. Sometimes it is unavoidable, but it is best if participants are not yawning or distracted by kids jamming toast in the DVD player while trying to hold a conversation.
Read the whole article for the full list of tips, and the post's comments for additional thoughts and opinions from Chris' readers.
For past references here to Skype, try these:
- Skype: Make Free Calls from Your Computer
- ADR in the 21st Century: Easy Tech Tools to Manage Your Practice
What tips do you have for using Skype effectively?
Copyright © 2008 by Tammy Lenski. All rights reserved.