Michael L. Rustad, Thomas F. Lambert Jr. Professor of Law at Suffolk University Law School, and Thomas H. Koenig, Professor of Sociology and Anthropology at Northeastern University, recently published “Fundamentally Unfair: An Empirical Analysis of Social Media Arbitration Clauses,” Case Western Reserve Law Review, Vol. 65, p. 341, 2014; Suffolk University Law School Research Paper No. 15-18. In their research paper, the authors thoroughly examine the predispute mandatory arbitration clauses included in the terms and conditions of use for 329 social media providers across the globe.
Here is the abstract: