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<xTITLE> Great Reads Book Club - Dispute Systems Design with Janet Martinez and Lisa Amsler</xTITLE> Great Reads Book Club - Dispute Systems Design with Janet Martinez and Lisa Amsler

by Janet Martinez, Lisa Amsler, Howard Gadlin
November 2021 Dispute Systems Design

Recording of's Great Reads Book Club on 8/27/21 with Prof. Janet Martinez and Prof. Lisa Amsler talking about their book (written with Stephanie Smith) Dispute Systems Design, hosted by Howard Gadlin.

Dispute System Design: Preventing, Managing and Resolving Conflict, by Janet K. Martinez, Lisa Amsler and Stephanie E. Smith. Published by Stanford University Press, 2020.  

Howard Gadlin interviews Janet and Lisa and then opens the floor for questions, comments, and an exchange of ideas. This book is available to purchase HERE


Janet Martinez is Director, Gould Negotiation and Mediation Program; Director, Gould Alternative Dispute Resolution Research Initiative Janet focuses her research and consulting on the lawyer’s role in negotiation, domestically and internationally; dispute system design; online dispute resolution; facilitation of public disputes, particularly in the fields of international trade and the environment; negotiation and consensus-building training; and negotiation curriculum development for clients in the public, private, and nonprofit sectors. In addition to her role as director of the law school’s Gould Negotiation and Mediation Program, Professor Martinez serves on the board of the Consensus Building Institute in Cambridge, Mass., a nonprofit institution whose mission is to improve conflict resolution, and is a consultant at Lax Sebenius, a negotiation consulting firm in Concord, Mass. Before joining the Stanford Law School faculty in 2002, she did research, writing, and teaching in various aspects of negotiation at Harvard University’s graduate schools of business, law, and government, and was previously senior counsel for the McKesson Corporation. With Amsler and Smith, her book Dispute System Design: Preventing, Managing and Resolving Conflict, was published by Stanford University Press, 2020.

Lisa Amsler

Professor Lisa Blomgren Amsler (formerly Bingham) has served on O'Neill’s faculty since 1992. She is an expert in collaborative governance, public engagement, dispute resolution, and labor law with more than 130 published works. Her 2005 article on new governance practice (co-authored with Tina Nabatchi and Rosemary O’Leary) was named one of the “75 Most Influential Articles” of the past 75 years by Public Administration Review. Her lead article on workplace mediation (co-authored with Cynthia J. Hallberin, Denise A. Walker and Won-Tae Chung) and published in Harvard Negotiation Law Review, is on the Social Science Research Network all-time Top 10 list of most downloaded articles in conflict resolution.

A fellow of the National Academy of Public Administration and Labor and Employment Relations Association, Amsler has received national awards from the American Bar Association for Outstanding Scholarship foundational to the field of dispute resolution (2014), the Rubin Theory-to-Practice award from the International Association for Conflict Management for research that affected practice (2006), and the Abner award from the Association for Conflict Resolution for excellence in research on labor and employment relations in the public sector (2002). She received the Dwight Waldo award from the American Society for Public Administration (2019) for her research, which addresses collaborative governance, public engagement, public law, dispute system design, and dispute resolution. Her newest book is Dispute System Design: Preventing, Managing, and Resolving Conflict (with Janet Martinez and Stephanie Smith, Stanford University Press 2020). In 2020, Indiana University awarded Professor Amsler its Bicentennial Medal

Amsler is also the Saltman Senior Scholar at the William S. Boyd School of Law, University of Nevada, Las Vegas. 

Howard Gadlin is the former Ombudsman and Director of the Center for Cooperative Resolution, at the National Institutes of Health since the beginning of 1999. Before that, from 1992 through 1998, he was University Ombudsperson and Adjunct Professor of Education at UCLA. He was also director of the UCLA Conflict Mediation Program and co-director of the Center for the Study and Resolution of Interethnic/Interracial Conflict. While in Los Angeles, he served as well as Consulting Ombudsman to the Los Angeles County Museum of Art. Prior to moving to Los Angeles Dr. Gadlin was Ombudsperson and Professor of Psychology at the University of Massachusetts, Amherst. He has also served as Chair of the Coalition of Federal Ombudsmen. and Chair of the Federal Inter-agency Alternative Dispute Resolution Working Group Steering Committee. Dr. Gadlin is past President of the University and College Ombuds Association and of The Ombudsman Association (TOA).

An experienced mediator, trainer and consultant, he has years of experience working with conflicts related to race, ethnicity and gender, including sexual harassment. At present he is developing new approaches to addressing conflicts among scientists. He is often called in as a consultant/mediator in “intractable” disputes. He has designed and conducted training programs internationally in dispute resolution, sexual harassment and multicultural conflict. In recent years he has concentrated on developing approaches to addressing conflicts among scientists. With his colleague, Dr. Michelle Bennett, he is conducting trainings and workshops on Team Science and Collaboration at Medical Research Centers and Universities throughout North America. He is the author, among other writings, of “Conflict, Cultural Differences, and the Culture of Racism,” and “Mediating Sexual Harassment.” He is the co-author of the “On Neutrality: What An Organizational Ombudsman Might Want to Know” and was Guest Editor of a Negotiation Journal section entitled “The Many, Different and Complex Roles Played by Ombudsmen in Dispute Resolution.” His most recent writings include “Collaboration and Team Science: A Field Guide.”