The Art and Science of Online Mediation

The Art & Science of Online Mediation

Sponsored by the Mediation Council of Illinois &

with CEO Colin Rule and  Dr. Clare Fowler

The training will begin with a focus on the Art of Mediation: what are the soft skills that come instinctually to mediators, and how are those translated to an online environment? How can we leverage the technology at our fingertips to ensure that we are connecting with our clients? 

The second session will look at the Science of Mediation. While mediation can be an art, it also needs the science behind it to make it effective. So what are the required checklists to complete in each mediation and how can online tools support you through that process?

CLE and CEU:
Mediation Council of Illinois can provide 6 hours of Continuing Legal Education for licensed Illinois attorneys, and 6 hours of Continuing Education Units for licensed Illinois LCSW, LCPC and LCP practitioners.


Art and Science of Online Mediation
February 4 & 18, 2022
3 hours each day - 6 hours total
1pm - 4:15 pm (Central); 11 am - 2:15 pm (Pacific)

$100 for and/or Mediation Council of Illinois Members
$135 for non-members




Colin Rule is CEO of Resourceful Internet Solutions, Inc. ("RIS"), home of,,, and a number of additional leading online dispute resolution initiatives.  From 2017 to 2020, Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired, an ODR provider that Colin co-founded, in 2017.  Previously, from 2003 to 2011, Colin was Director of Online Dispute Resolution for eBay and PayPal.  Further, Colin co-founded Online Resolution in 1999, one of the first online dispute resolution (ODR) providers, and served as its CEO and President.  Colin also worked for several years with the National Institute for Dispute Resolution in Washington, D.C. and the Consensus Building Institute in Cambridge, MA.

Colin is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002, and co-author of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, published by the ABA in 2017. Colin received the first Frank Sander Award for Innovation in ADR from the American Bar Association in 2020, and the Mary Parker Follett Award from the Association for Conflict Resolution (ACR) in 2013. Colin holds a Master’s degree from Harvard University’s Kennedy School of Government in conflict resolution and technology, a graduate certificate in dispute resolution from UMass-Boston, a B.A. from Haverford College, and Colin served as a Peace Corps volunteer in Eritrea from 1995-1997.  You can read many of Colin's articles and see some of his talks at


Clare Fowler is Executive Vice-President and Managing Editor at  Clare received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In addition to her editorial duties at, Clare coordinates online case management for ADR programs, agencies and courts.