Working virtually can put the squeeze on our full range of verbal and nonverbal communication skills. This is a given with it comes to nonverbal. When we’re in the same physical space together, the success of our communication effort is mightily influenced by our nonverbal, visual, actions. Where is body language, and tone of voice, in a tweet or Facebook post? Fortunately, there are virtual ways to add back some of our lost communications capacity, both verbal and nonverbal.
What other approaches, verbal and/or non-verbal, do you use to augment your virtual communications capacity?
Most mediators asked whether they should take the reins would probably answer in the affirmative. Proactive intervention is almost always necessary to resolve any dispute where the parties are unable...By Peter Annis