Featured Facilitation Blog Posts


Phyllis Pollack

Implicit Biases May Be A Good Thing!

(12/28/18)Phyllis Pollack

There may be another and more positive way of looking at implicit biases; it is simply a question of “framing”.

Meredith Richardson

Choose the Road Less Traveled in Conflict

(12/28/18)Meredith Richardson

Are you stuck in a rut in your relationship with someone?

Patrick Mastronardo

The Civil Rights Act of 1964

(12/28/18)Patrick Mastronardo

This article discusses a Florida Court-Ordered mediation with a Limited English Proficient (LEP) party.

Nicole Wilmet

My Favorite Resource Featuring Peter Salem

(12/28/18)Nicole Wilmet

My Favorite Resource, features interviews with our court ADR friends across the country to learn about their favorite resource. This month, Resource Center Director Nicole Wilmet spoke with Peter Salem, Executive Director of the Association of Family and Conciliation Courts to learn about his favorite resource.

Dan Simon

Self-Imposed Ground Rules: The Only Kind Worth Having

(12/23/18)Dan Simon

“You might be wrong. Your voice can be big. Genuinely listen.”

Beth Graham

Where To, MeToo?

(12/23/18)Beth Graham

In her journal article, Professor Sternlight discusses her views on the potentially negative consequences of mandatory arbitration in the employment context as well as the waning impact of social movements such as MeToo.

John Lande

Dispute System Design for Facebook

(12/14/18)John Lande

This article discusses dispute system design criteria for the kind of institution that Mr. Zuckerberg suggested.

Ronald S. Kraybill

Thomas-Kilmann, Hammer’s ICSI, or Style Matters?

(12/14/18)Ronald S. Kraybill

Trainers considering use of Style Matters as a conflict style inventory should be aware of two other options as well, the Thomas-Kilmann Conflict Mode Instrument and the Hammer Intercultural Conflict Style Inventory.

Katherine Graham

The £1 Million Investigation

(12/14/18)Katherine Graham

A lack of attention to investigating an accusation of assault has cost King’s College NHS Foundation Trust a reported £1 million payout.

John Lande

Stop Being a Damned Fool

(12/07/18)John Lande

Many lawyers are frustrated with their actual clients at times and are tempted to tell them the same thing – and sometimes do.

Jeff Thompson

Q&A: Kidnapping and Extortion: Just another day at the office

(12/07/18)Jeff Thompson

Michael A. Guidry is the founder of Guidry Group, a security services company, dealing in kidnapping and ransom.

Jennifer Shack

Findings from an Evaluation of Eight Foreclosure Mediation Programs

(12/07/18)Jennifer Shack

One great benefit of evaluating eight programs with different approaches to resolving the same cases is that it allowed me to uncover program design factors and other variables that promote program success.

Bruce Edwards

Mediation Certification: The Sparrow and the Peacock

(12/07/18)Bruce Edwards

Having taught mediation skills for over twenty-five years and, more recently, having developed an online mediation training curriculum, it’s only natural that I stand as a zealous proponent of mediation training.

Dan Simon

Interruption and Self-Determination

(11/30/18)Dan Simon

Chaos? A mediation out of control? A weak mediator? I don’t think so.

Cinnie Noble

If You'd Only Told Me

(11/23/18)Cinnie Noble

Had we known about the other person’s perspective and experience about us things may not have gone on so far and become as difficult.

Pamela Slabaugh

Keep the Heat On

(11/23/18)Pamela Slabaugh

In conflict: do you keep the heat on or stir the pot?

Cinnie Noble

Carrying the Weight of Conflict

(11/16/18)Cinnie Noble

It often seems that we carry a heaviness in ourselves – our hearts, our heads, our whole beings – when we are in conflict with another person.

Tammy Lenski

Is the Einstellung Effect Interfering With Your Problem Solving?

(11/16/18)Tammy Lenski

The Einstellung Effect is a cognitive trap that prevents us from seeing better or simpler solutions to problems we’re trying to solve. Here’s how to recognize it and reduce its effect.

Lorraine Segal

Good Work Meetings Promote Harmony, Lessen Conflict

(11/16/18)Lorraine Segal

How can well run meetings reduce conflict and promote harmony at work?

John Ford

A Clear Description of Confidentiality in Mediation

(11/12/18)John Ford

Privacy is an important element of mediation--this article helps to define it.

John Sturrock

Mediator Engagement in Politics – and other things we care about

(11/12/18)John Sturrock

In his thought-provoking new book, Politics, Dialogue and the Evolution of Democracy the legendary Ken Cloke reflects on an exchange between two distinguished American authors, Lawrence Susskind and Bernie Mayer, reflected upon here.

Patricia Porter

Free Expert Interviews for the 10 Toughest Behaviors at Work – Challenging Workplace Behavior Summit

(11/12/18)Patricia Porter

Whether it’s gossip, harassment, or time-sucking interruptions we have all encountered challenging behaviors in the workplace. Have you ever wished you knew what to do when they happened?

Phyllis Pollack

Forget the “Carrot and Stick” Approach!

(11/12/18)Phyllis Pollack

Over the years, many people have told me that they sometimes use the “carrot and stick” approach as a negotiation tactic.

Jeff Thompson

7 Traits of the Modern Sociopath and Psychopath

(11/12/18)Jeff Thompson

You hope to never negotiate or engage a subject with anti-social personality disorder but if you do, you better know about their common traits and symptoms.

Cinnie Noble

Denialism and Conflict

(11/01/18)Cinnie Noble

It’s only recently that I heard the term “denialism”.

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