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Featured Blog Posts


Cinnie Noble

If I Had To Do It Again…

(9/17/18)Cinnie Noble

Many of us revisit conflicts and other interactions in our heads – and sometimes many times – wishing we had the opportunity to do it again.

F. Peter Phillips

Mediation Summit in Changsha, China

(9/17/18)F. Peter Phillips

This historic Chinese summit discussed discussed implications of the Belt/Road Initiative, announced five years ago.

Lorraine Segal

Affirming the Good in Workplace Conflict—the positive role of affirmations

(9/17/18)Lorraine Segal

One of the tools I use frequently with conflict coaching clients, as well as for myself, is affirmations.

John Lande

What Do Litigants Really Want?

(9/06/18)John Lande

This discusses the article "Inside the Mind of the Client."

Tammy Lenski

3 Ways to Turn Adversaries into Problem-Solving Partners

(9/06/18)Tammy Lenski

Most people don’t want to be wrangled into doing something you want but they don’t. Here are three ways to turn them into your problem-solving partners and dissolve resistance.

Cinnie Noble

People-Pleasing

(9/06/18)Cinnie Noble

Would you call yourself a people-pleaser?

Ronald S. Kraybill

Stop Giving Others Insult Power

(9/06/18)Ronald S. Kraybill

Do you know people who get upset and insulted easily?

Lorraine Segal

How Avoidance Can Help You with Workplace Conflict

(8/31/18)Lorraine Segal

It sounds counter intuitive, but Inaction or avoidance can be a viable way of dealing with workplace conflict.

Cinnie Noble

Paying Forward Conflict Lessons

(8/31/18)Cinnie Noble

"Thank you for listening to me and my side of our dispute and for disagreeing with me in the gracious way you did--" I learned so much from those words.

Tammy Lenski

How to Express a Concern Without Making Things Worse

(8/31/18)Tammy Lenski

When I ask clients why they let a problem go on for so long before addressing it, a common reply is, “I was afraid I’d create more conflict by raising it.”

Michael A. Zeytoonian

10 things to think about BEFORE you decide whether to litigate and which lawyer to hire

(8/31/18)Michael A. Zeytoonian

When you have been wronged, all kinds of emotions rush into your head, direct from your heart, without checking with your mind first.

John Wade

Evaluative Mediation---Curriculum modules

(8/24/18)John Wade

This article discusses topics that often come up in Evaluative Mediation trainings: A selected number can be included in a course on evaluative mediation, and exercises used to assist “learning” of those topics.

Ebrahim Patelia

Why Labelling and Group Identity Matters in Conflict?

(8/24/18)Ebrahim Patelia

Labels are increasingly being used to leverage support for group identities and ideals.

Phyllis Pollack

Revenge as a Learning Experience

(8/24/18)Phyllis Pollack

No doubt, at some point in your life, you have wanted to take revenge against someone who “did you wrong”.

Eunice Chua

Feel The Earth Move – Shifts In The International Dispute Resolution Landscape

(8/24/18)Eunice Chua

Two common themes emerged from a recent panel discussion. First, the idea of a growing ecosystem; and, second, a changing culture.

Michelle Brenner

Children Find Peace in the Forest

(8/15/18)Michelle Brenner

Nature Deficit Disorder, a phrase coined by Richard Louv in his book, Last Child in The Woods, is used to describe the impact that urbanisation along with the technological era has had, in reducing the time children are having in nature, nearby nature.

Leonardo d'Urso

Italian Mediation Model - Video

(8/15/18)Leonardo d'Urso

This article discusses how Italy has approached the initial mediation session.

Dick Harris

Dissing of Civil Discourse pt. 3

(8/15/18)Dick Harris

Interestingly, since beginning of this series of posts several months back, the topic of seeking greater respect and civility in our political and social interactions has ratcheted up significantly, even becoming mainstream!

Cinnie Noble

Values Conflict

(8/15/18)Cinnie Noble

It is common to attribute the term ‘values conflict’ as the reason for dissension between us and another person and we may say such conflicts are not resolvable.

Ronald S. Kraybill

Conflict Styles: Digital vs Paper

(8/15/18)Ronald S. Kraybill

In training with the Thomas Kilmann or my Style Matters conflict style inventories, you have an option to use either a paper or online version. I used to be ambivalent about this choice, but no more.

Joy Rosenthal

Families Belong Together

(8/10/18)Joy Rosenthal

Several experts have commented on the trauma the children must have experienced being separated from their families.

Norman Stark

Construction - Early Completion, Who Owns the "Float"?

(8/10/18)Norman Stark

Early completion may reduce or completely eliminate an important construction advantage - “float time”.

John Lande

A Case Study of Murphy’s Law in Missouri

(8/10/18)John Lande

Having lived through the painful U of Missouri conflict, Ben’s account seems extremely accurate – and brings up a lot of sad memories for me, reminding me of things I wrote at the time.

Phyllis Pollack

Past the Time Is the Right Time!

(8/10/18)Phyllis Pollack

Many, many years ago, someone once said to me that people do not begin to negotiate until it is past the time to negotiate.

Jeff Thompson

Crisis Counselor Skills: Helping People In Crisis… in 160 Characters or Less

(8/03/18)Jeff Thompson

This article discusses how mediators can apply the communication skills used by Crisis Counselors to help people in crisis.

Colin Rule

Agents

(8/03/18)Colin Rule

I thought I’d achieved a good resolution, but it turns out I was working with the wrong negotiating partner, because they didn’t have the authority to deliver.

John Lande

In Praise of a Trial

(8/03/18)John Lande

The trial of Paul Manafort is a good illustration of an important value of trials.

Tim Hicks

What Could be the Source of Modern Polarization?

(8/03/18)Tim Hicks

Everyone’s talking polarization these days.

John Lande

An Alien Perspective

(7/27/18)John Lande

I don’t understand people from your planet. Many Americans and other earthlings are obsessed with superhero movies.

Ian MacDuff

The Narrative Arc of Conflict

(7/27/18)Ian MacDuff

This article discusses Kahneman's words “Odd as it may seem, I am my remembering self, and the experiencing self, who does my living, is like a stranger to me.”

Ronald S. Kraybill

Career in Conflict Resolution?

(7/27/18)Ronald S. Kraybill

Everywhere I’ve lived and worked, I’ve met people who feel a deep inner echo to the idea of making peace.

Jeff Thompson

The Science of Stress and How Our Emotions Affect Our Susceptibility to Burnout and Disease

(7/27/18)Jeff Thompson

Memory, it turns out, is one of the major factors mediating the dialogue between sensation and emotional experience

Lorraine Segal

Nonverbal Communication, Difficult Conversations (and autonomous cars)

(7/20/18)Lorraine Segal

Whenever I teach conflict and communication skills classes or coach someone, I always include the important role nonverbal communication plays.

Cinnie Noble

Up Against a Wall

(7/20/18)Cinnie Noble

Sometimes, when involved in an interpersonal conflict, we find ourselves “up against a wall”.

Harold Himmelman

12 Tips for Mediating Complex Business and Government Disputes

(7/20/18)Harold Himmelman

This article discusses 12 tips for hiring the right mediator for the right situation.

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