I’m frequently asked about my favorite tips for staying calm in an argument. While there’s no magic remedy that will work in all the moments that test us, there are practices I’ve returned to again and again in my work and that are well-supported by credible research. Now I’ve put them together in a free downloadable ebook for you to use in your own life and, if you’re a mediator or coach, with your own clients.
Your voice needs to be heard and understood. Your ideas matter. Your contributions are valuable.
But when conflict gets its hooks into you, it can be difficult to stay calm, think clearly, and communicate nimbly. It’s frustrating to get emotionally swamped and say something you regret – or not even know what you should have said until hours later.
All your great negotiation and conflict resolution skills and knowledge are of little use if you can’t access them when you need them most, right. So let’s get your access back.
I’ve put together a free, 11-page ebook with seven simple practices to help. They’re some of my favorites, chosen from my mediator’s toolbox because they’ve consistently delivered results for my own clients (and for me).
Don’t under-estimate their power simply because they look too uncomplicated. Try them out and see which ones work best for you. Let me know what you discover.
And if you’re a fellow mediator or coach, share the handout with your own clients to help them at the mediation table (in return for the gift, all I ask is that you share it in its entirety).
Disputing Blog by Karl Bayer, Victoria VanBuren, and Holly HayesAccording to reports, Mary Brennan Stich, Vice-President and Associate General Counsel of Rackspace Hosting, recently used Picture It Settled® in a...By Beth Graham
I'm providing you with just a few clips from mediator Sam Imperati's excellent presentation at the ABA Dispute Resolution Conference in New York City recently. Here's his power point presentation....By Victoria Pynchon