Workplace Section

Workplace Mediation Articles


Tammy Lenski

How to Navigate the “not my problem” Problem

(8/19/16)Tammy Lenski

“That’s not my problem” are four of the most frustrating words to hear when you’re trying to talk through a conflict.

Phyllis Pollack

Are We Our Own Worst Enemies?

(8/12/16)Phyllis Pollack

An article, from the Harvard Law School Program on Negotiation entitled “Salary Negotiations”, focuses on negotiating the best salary possible, some of its points are equally applicable to negotiations in general.

Jason Dykstra

When Did Asking Questions Become a Sign of Weakness?

(8/05/16)Jason Dykstra

The other day I heard a story about a mom that had decided to go back to school to get her Masters Degree to further her career.

Maria Simpson

Do Organizations Bully?

(7/29/16)Maria Simpson

I received an interesting update from Civility Partners last week on bullying, citing research showing that “education, government and healthcare are three industries where bullying seems to really thrive.”

Jim Melamed

Effective Conversations in American Society: Time for a National Mediation Act

(7/20/16)Jim Melamed

Please join Mediate.com in recognizing the importance of effective conversations and mediation by supporting a National Mediation Act. This is the shift in social consciousness, American exceptionalism and American leadership that we and the world now most need.

Maria Walsh

Pregnancy Discrimination Claims Grow

(7/15/16)Maria Walsh

With expanded participation of women in the workforce, there is a need to adapt the workplace to pregnant and breast-feeding workers.

Mervyn Malamed

Systemising the Way We Manage Workplace Conflict

(7/11/16)Mervyn Malamed

A good Integrated Conflict Management System covers a spectrum of dispute resolution practices from formal, to informal, and developmental.

Jason Dykstra

What All New Leaders Should Understand

(7/11/16)Jason Dykstra

Coming into a role where you are expected to get others to work together efficiently and effectively to create the best possible product or service isn’t an easy task.

Katherine Graham

Guidance on Investigating a Grievance About an Organisational Policy

(7/11/16)Katherine Graham

Sometimes as part of an investigation, you have to determine whether a policy is inherently flawed or whether a manager is applying it incorrectly – intentionally or not.

Dr. Lynne C. Halem

Business Mediation: Strengthening Partnerships for the Long Haul

(6/27/16)Dr. Lynne C. Halem

Business partnerships are similar to marriages. Consider the problems encountered by these two very different partnerships.

Jason Dykstra

4 Steps to Developing a Conflict Resilient Mindset

(6/10/16)Jason Dykstra

“Hey Mick, what are you doing hammering on that boulder?” To which Michelangelo responded, “There’s an angel inside and I’m trying to let it out!”

Katherine Graham

Trouble at the Top: Why CEOs Don't Use Mediation

(6/06/16)Katherine Graham

The C-suite, the Board, senior management – call it what you will, those at the top of an organisation are as prone to conflict as the rest of us. But even more than the staff base, senior management are reluctant to use mediation.

Clare Fowler

3 Dastardly Disputes

(6/06/16)Clare Fowler

It seems lately everyone is trying to classify disputes. Well, never let it be said that I wasn't one for jumping on the bandwagon.

Bill Eddy

Bullies At Work

(5/22/16)Bill Eddy

Workplace bullying is a growing international problem. It is more than a one-time incident. It is a pattern of behavior between a bully and another worker which can demoralize, isolate and trigger illness in the target of the bully.

Lorraine Segal

The Illusion of Making Someone Else Change

(5/20/16)Lorraine Segal

One of the most common illusions that new coaching clients have is that by working with me they can somehow find tricks or techniques to convince the other person to think and behave differently.

Roland Chesters

Why Disability Mediation is Crucial

(5/13/16)Roland Chesters

Disabled people are significantly more likely to experience unfair treatment at work than non-disabled people.

Jennifer Mahony

Creating Psychological Safety at Work isn’t Just About Avoiding a Workplace Bullying Complaint

(5/06/16)Jennifer Mahony

When employment relationships take a turn, there can often feel like there is no way back. However, mediation can be a powerful tool in rehabilitating working relationships.

Lorraine Segal

Zen of the Gym—What I’ve learned about workplace conflict resolution at the gym

(4/29/16)Lorraine Segal

I used to get into small verbal arguments with other members using the machines, partly out of my own impatience, and partly because they were violating the rules of courteous use.

Jen Reynolds

Green on Race and ADR

(4/29/16)Jen Reynolds

Michael Z. Green (Texas A&M) recently spoke on “Civility and Mediation as Workplace Responses to Conscious Disregard of Racially-Biased Behaviors.” Like this title, Michael’s talk was provocative, stuffed with information, and at once idealistic and critical.

Cinnie Noble

The Cost of Organizational Conflict

(4/21/16)Cinnie Noble

Ill-managed conflict costs organizations in many ways besides the expense of litigation and related claims.

Richard Peachey

Counting the Cost of Conflict - Video

(3/29/16)Richard Peachey

This video produced by CMP Resolutions quickly describes a sample grievance process.

Lorraine Segal

The Path of Love in Conflict Management

(3/18/16)Lorraine Segal

When an organization is looking for someone to help them with persistent conflict or antagonistic patterns of interaction between people at work, the need for love isn’t likely to come first to mind.

Tammy Lenski

Overcoming an “Empathy Deficit” in Conflict

(3/18/16)Tammy Lenski

The stress of conflict has ramifications we’re only just beginning to understand: We can apparently “catch” someone else’s stress physiologically.

Maria Simpson

Discussion and Dialogue

(3/11/16)Maria Simpson

It seems there might be some confusion about the differences between discussion and dialogue, and between mediation and facilitation, so let’s try to clarify the different goals of each process, because they each require different skills and tactics.

John Lande

A No-Brainer?

(3/04/16)John Lande

One might assume that using a “planned early dispute resolution” (PEDR) system should be a “no-brainer” for businesses that regularly litigate because litigation-as-usual undermines so very many business interests.

Click here for MORE ARTICLES

Biography