Workplace Section

Workplace Mediation Articles


Guest Author

Conflict Management in the Workplace

(2/29/16) Unresolved conflict in the workplace draws significant amount of time and energy away from the task at hand. It can negatively impact employees, customers and friends and family members. This webinar will help you identify and manage conflict as an opportunity to improve and innovate and not stagnate personally and professionally.
Guest Author

Conflict Resolution In The Workplace - Video

(2/29/16) Does your team embrace conflict as a way to "iron out" differences and come to a great solution or do they stick their heads in the sand and hope everything will just go away? Video by the Omnia Group.
Maria Simpson

Reframing "Confronting"

(2/26/16)Maria Simpson Last week I wrote about how words can become redefined, or new words developed to address new situations or the need for new terms. The example I used was “otherize,” the act of defining someone as not a member of our own group and therefore, open to suspicion and perhaps to unjust treatment.
Lorraine Segal

Bad Art and the Benefits of Owning Our Mistakes at Work

(2/19/16)Lorraine Segal One of the big issues that creates conflict at work and interferes with harmonious relationships, is many people’s inability to acknowledge their own mistakes.
Katherine Graham

Why Managers Sometimes Need to be More Intrusive

(2/19/16)Katherine Graham Most people accept that life can be busy and difficult, and much of the time people cope with stress at work or with stress in their private lives. But there are very few who can cope with both at the same time – and the signs will be there if you look for them.
Larry Susskind

Successful Entrepreneurs Must Learn to Negotiate

(1/22/16)Larry Susskind If you can’t negotiate, you can’t be a successful entrepreneur.
Lorraine Segal

Let Go of “Shoulds” and Expectations at Work (or Anywhere)

(1/22/16)Lorraine Segal Shoulds and expectations are a big source of conflict.
Katherine Graham

Avoid 3 Common Grievance and Disciplinary Investigation Problems

(1/22/16)Katherine Graham Before you start implementing a grievance or disciplinary process, be aware of the three possible points of quality failure before you start.
Patricia Porter

Control Addict – My Life As A Recovering Micromanager

(1/15/16)Patricia Porter “Ab, stop micromanaging…” My husband Bernard cried out. I was badgering him with questions about when he would complete a project on our house.
Maria Simpson

Serendipity

(1/15/16)Maria Simpson It was pure serendipity that a small group of people came together and became one of the most effective teams I’ve had the privilege of working with – the members of my board of directors on the Foundation I chair.
Lorraine Segal

Is Revertigo Fueling Conflict at Your Workplace?

(1/04/16)Lorraine Segal Do you ever find yourself acting (out) like your five or fifteen year old self? If so you may be affected by revertigo!

Conflict Resolution Meets Social Technology A New App Offers New Ways of Navigating Disagreements When Power Matters

(12/21/15)Robert Ferguson, Peter T. Coleman Most of what you have learned about conflict resolution is often wrong. At the very least, ineffective in the workplace.
Katherine Graham

Get More from Workplace Mediation, It’s Not a 1 Trick Pony!

(12/18/15)Katherine Graham In many organisations, mediation only plays a limited part as an activity to resolve a specific conflict. But it can do so much more.
John Ford

To Vent or Not to Vent, That is the Question!

(12/01/15)John Ford I suspect that we have all vented our anger at some point in time. But is it really a good idea?
Patricia Porter

Want Better Work Team Conflict Management? Begin By Assessing “Conflict Climate” Online

(11/13/15)Patricia Porter Why do old, dysfunctional patterns for handling conflict re-emerge and persist in the workplace, even after providing training, policies or procedures for resolving differences constructively? This vexing phenomenon—a return to the status quo–plagues conflict professionals and team leaders alike. This is a podcast with Michael Dues.
Richard Peachey

In Many Respects, Women are People Too...

(11/09/15)Richard Peachey Thomas Manfield offered UK employees the chance to submit some of the most disturbing things they had overheard in their workplaces. The research found that rude and insulting remarks are still very much commonplace in offices today.
Beth Graham

COA Orders Employment Discrimination Case to Arbitration

(10/30/15)Beth Graham Texas’ 13th District Court of Appeals has ordered an employment discrimination lawsuit to arbitration.
Lorraine Segal

Five Strategies to Manage Conflict at Work

(10/23/15)Lorraine Segal A lot of people cringe when they even hear the word “conflict”, especially at their workplaces. But the truth is, conflict is a natural part of human interactions, and it won’t go away even if you close your eyes and wish really hard!
Donal O’Reardon

Organizational Shadow and Conflict Management

(10/23/15)Donal O’Reardon This article teaches us how we as mediators should respond to workplace conflict, by understanding the interplay between the company, its employees, and the neutral.
Lorraine Segal

Five Strategies to Manage Conflict at Work

(10/16/15)Lorraine Segal A lot of people cringe when they even hear the word “conflict”, especially at their workplaces. But the truth is, conflict is a natural part of human interactions, and it won’t go away even if you close your eyes and wish really hard!
Beth Graham

HR’s Role in Investigations Should Be Restricted, Finds Appeal Tribunal

(10/12/15)Beth Graham The Employment Appeal Tribunal has said that HR involvement with the investigating offier, hearing manager or deciding officer should not go beyond legal advice, and advice on matter of process and procedure.
Katherine Graham

HR’s Role in Investigations Should Be Restricted

(10/02/15)Katherine Graham The Employment Appeal Tribunal has said that HR involvement with the investigating offier, hearing manager or deciding officer should not go beyond legal advice, and advice on matter of process and procedure.
Michael A. Zeytoonian

Some Food for Thought Over Labor Day Weekend

(9/12/15)Michael A. Zeytoonian Over 95% of the cases filed in courts end up settling and never go to trial. If you know there is an overwhelming likelihood that your case will settle through negotiations or mediation – doesn’t it make sense to use a process designed to reach a settlement in a time and cost effective way?
Jeffrey Grubman

Whistleblower Cases are Custom Tailored for ADR

(9/04/15)Jeffrey Grubman Various state and federal statutes exist to protect and compensate employees whose employers retaliate against them after they disclose certain fraudulent practices to the employers or government agencies. These are known as Whistleblower statutes.
Fredrike P. Bannink

Handbook of Positive Supervision for Supervisors, Facilitators, and Peer Groups Book Review

(8/14/15)Fredrike P. Bannink This book introduces us and gives the reader a taste of a unique form of supervision, based on positive psychology and solution-focused brief therapy, which have their philosophical roots in social constructivist tradition. Many theories that underpin the practice approach of positive supervision and its reasons for its success are described.
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