Workplace Section

Workplace Mediation Articles


F. Peter Phillips

Consumer Redress and “The New Handshake”

(4/28/17)F. Peter Phillips

For many years, a tempest has surrounded public policy approaches to consumer protection, largely implicating three utterly inapt legal constructs.

Alan Sharland

Bullying in the Workplace: How to Respond Effectively

(4/14/17)Alan Sharland

This article explores the concept of bullying in the workplace and how to respond to it more effectively.

Lorraine Segal

The Uncertainty of Taxes—Positively Reframing a Difficult Workplace Communication

(4/14/17)Lorraine Segal

A wonderful benefit of learning conflict resolution skills is using them to positively reframe my own challenging communications

Katherine Graham

10 Excuses Bosses Give Not To Bring in a Mediator

(4/14/17)Katherine Graham

Following up from our recent article on “10 excuses bosses give not to bring in a mediator”, here is an infographic illustrating the 10 top justifications senior managers give for not “bringing in the mediators” to resolve a conflict in their organisation. How many have you heard?

What Can Mediators Do To Help Parties Overcome Their Biases?

(4/07/17)Catherine Brys

This article discusses some of the perception and cognitive biases relevant to conflict as well as the interaction between biases and conflict.

Lorraine Segal

The Sun, the Wind, and Positive Change in the Workplace

(4/03/17)Lorraine Segal

In the classic folk tale, the Sun and the Wind each believe they are more powerful.

Mark Baril

The Conflict Calculator: Estimating the costs of conflict in a workplace team

(3/01/17)Mark Baril

This article discusses a tool for measuring the cost of workplace conflict, as well as the considerations that factored in to developing that tool.

Tim Hicks

Seven Steps for Effective Problem Solving in the Workplace

(2/28/17)Tim Hicks

Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of us have had training in problem-solving?

Jason Dykstra

The Best Kept Secret of Successful Leaders

(2/24/17)Jason Dykstra

The moment Erin walked through the doors of her workplace, she made a beeline towards her office. She greeted a few people, even exchanged a few “how’s it going?” pleasantries.

Jeffrey Krivis

Can We Call a Truce? Ten Tips for Negotiating Workplace Conflicts

(2/21/17)Jeffrey Krivis

Whether two employees are fighting or a disgruntled client is on the verge of leaving, you—yes, you—can step in and help solve the problem. Here are some tricks of the trade.

Jim Melamed

Mediators Take Note: BBB Complaints Against Mediation.com

(2/09/17)Jim Melamed

At Mediate.com, we receive multiple complaints each week about another company, Mediation.com. These detailed reports from BBB are instructive as to how this other company operates.

Lorraine Segal

The Zen of the Gym (part2)–What I’ve learned about workplace conflict resolution at the gym

(1/20/17)Lorraine Segal

Rather than trying to micromanage and control when I got to use the weight machines or a bench, I wanted serenity and harmony instead of getting my way at others’ expense.

F. Peter Phillips

Supremes Grant Cert on NLRB Challenge to Class Waiver

(1/20/17)F. Peter Phillips

As has been widely reported, the Supreme Court has granted certiorari to review three conflicting decisions among the circuits on the enforceability of an employer’s unilaterally promulgated waiver of employees’ right to participate in collective redress.

Noa Zanolli

When Conflict In The Workplace Escalates To Emotional Abuse

(1/06/17)Noa Zanolli

Millions of men and women of all ages, ethnic, and racial backgrounds all across the U.S. hate going to work, gradually fall into despair and often become gravely ill. Some flee from jobs they used to love, others endure the situation unable to figure a way out.

Dr. Lynne C. Halem

The College Education Expense; How to Share the “Experience”

(1/03/17)Dr. Lynne C. Halem

The question to be answered by all parents—separated or divorced parents, married or unmarried—is: How will the child’s college education be funded? In short, who will pay and how much?

Joe Markowitz

Family Business Disputes

(1/03/17)Joe Markowitz

Problems that arise in running a family business sometimes manifest themselves as legal claims.

Richard Gertler

Avoiding Court in Business Disputes

(1/03/17)Richard Gertler

As a business owner a lawsuit can be a stressful situation. Fortunately, you have options, even when a dispute appears headed for the courtroom. By working with an experienced mediator, you gain hope of steering a business disaster toward an agreeable — and even amicable — resolution.

Lorraine Segal

The Truth about Pirate Jenny –why revenge doesn’t solve workplace resentments

(12/23/16)Lorraine Segal

This article discusses why revenge doesn’t solve workplace resentments.

Maria Simpson

And Then There's Wells Fargo

(12/09/16)Maria Simpson

Internal conflict resolution systems save huge amounts of money for their organizations.

Ken Blanchard

Servant Leadership Sets People Up For Success All Year Long

(12/09/16)Ken Blanchard

This is a diagnosis for workplace mediators to include in their trainings.

Peter Huang

Some Timeless Business Wisdom from Peter Drucker and How It Can Help Your Dispute Resolution Efforts

(11/28/16)Peter Huang

Dealing with disputes effectively is indisputably a core skill for any manager.

A Collaborative Process to Resolve International Business Disputes: Mediation Policy as a Global Business Model

(11/16/16)Christiane Rosenbaum, David Weiss

This is an editorial on real time updates on where we stand on significant policy initiatives affecting the cross border mediation process and what both the ADR and business community should be briefed on.

Art Hinshaw

Schmitz on Student Loans, Arbitrations, and Class Waivers

(11/11/16)Art Hinshaw

The new Department of Education rules include significant provisions restricting school arbitration agreements.

Katherine Graham

Where Mediation is Used, Other than the Workplace

(10/28/16)Katherine Graham

Training to be a mediator is very popular particularly for people who have been made redundant and are looking for alternative stimulating and rewarding employment. And quite right too because being a mediator is deeply satisfying work!

Patricia Porter

How And Why To Avoid Political Talk At Work

(10/21/16)Patricia Porter

Are you sick of people discussing politics at work? Or are you one of those folks who can’t seem to stop talking about the candidates?

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