Workplace Mediation Articles
(4/28/17)F. Peter Phillips
For many years, a tempest has surrounded public policy approaches to consumer protection, largely implicating three utterly inapt legal constructs.
This article explores the concept of bullying in the workplace and how to respond to it more effectively.
A wonderful benefit of learning conflict resolution skills is using them to positively reframe my own challenging communications
Following up from our recent article on “10 excuses bosses give not to bring in a mediator”, here is an infographic illustrating the 10 top justifications senior managers give for not “bringing in the mediators” to resolve a conflict in their organisation. How many have you heard?
This article discusses some of the perception and cognitive biases relevant to conflict as well as the interaction between biases and conflict.
In the classic folk tale, the Sun and the Wind each believe they are more powerful.
This article discusses a tool for measuring the cost of workplace conflict, as well as the considerations that factored in to developing that tool.
Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of us have had training in problem-solving?
The moment Erin walked through the doors of her workplace, she made a beeline towards her office. She greeted a few people, even exchanged a few “how’s it going?” pleasantries.
Whether two employees are fighting or a disgruntled client is on the verge of leaving, you—yes, you—can step in and help solve the problem. Here are some tricks of the trade.
At Mediate.com, we receive multiple complaints each week about another company, Mediation.com. These detailed reports from BBB are instructive as to how this other company operates.
Rather than trying to micromanage and control when I got to use the weight machines or a bench, I wanted serenity and harmony instead of getting my way at others’ expense.
(1/20/17)F. Peter Phillips
As has been widely reported, the Supreme Court has granted certiorari to review three conflicting decisions among the circuits on the enforceability of an employer’s unilaterally promulgated waiver of employees’ right to participate in collective redress.
Millions of men and women of all ages, ethnic, and racial backgrounds all
across the U.S. hate going to work, gradually fall into despair and often
become gravely ill. Some flee from jobs they used to love, others endure
the situation unable to figure a way out.
(1/03/17)Dr. Lynne C. Halem
The question to be answered by all parents—separated or divorced parents, married or unmarried—is: How will the child’s college education be funded? In short, who will pay and how much?
Problems that arise in running a family business sometimes manifest themselves as legal claims.
As a business owner a lawsuit can be a stressful situation. Fortunately, you have options, even when a dispute appears headed for the courtroom. By working with an experienced mediator, you gain hope of steering a business disaster toward an agreeable — and even amicable — resolution.
This article discusses why revenge doesn’t solve workplace resentments.
Internal conflict resolution systems save huge amounts of money for their organizations.
This is a diagnosis for workplace mediators to include in their trainings.
Dealing with disputes effectively is indisputably a core skill for any manager.
(11/16/16)Christiane Rosenbaum, David Weiss
This is an editorial on real time updates on where we stand on significant policy initiatives affecting the cross border mediation process and what both the ADR and business community should be briefed on.
The new Department of Education rules include significant provisions restricting school arbitration agreements.
Training to be a mediator is very popular particularly for people who have been made redundant and are looking for alternative stimulating and rewarding employment. And quite right too because being a mediator is deeply satisfying work!
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Are you sick of people discussing politics at work? Or are you one of those folks who can’t seem to stop talking about the candidates?