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Solomon International Dispute Resolution Center


Mediation Training Articles


August 2005


How To Manage Your Negotiating Team From Harvard Business Review (8/31/09)
Victoria Pynchon
The last time I trained an in-house legal department, I asked every group manager this question: if I could leave a silver bullet behind, what would it be?


Mediation Credentialing: What About Mediation Trainers? (6/29/09)
Diane J. Levin
Much discussion has taken place of late about credentialing or certifying mediators or what it means to prepare mediators for competent practice. All too often, number of hours of mediation training serves as proxy for proficiency and skill.


Get Busy, Get Paid! How to develop a financially successful mediation practice: a review (6/11/09)
Tammy Lenski
I had a chance to view this video last week and recommend it for a whole host of reasons. It covers important topics like target markets, market niches and market differentiation in a straightforward, thoughtful way. It challenges you to put the work into understanding what you have to offer. And Lowry sets the stage well for successful practice-building with his practice development pyramid.


Preparing Mediators For Practice: Mediation Training Or Mediation Education? (5/25/09)
Diane J. Levin
Recently the alert I set up to monitor appearances of the keyword “mediation” in Twitter posts pointed me to the following message: “Just got back from Civil Mediation Training (30 hrs) to be a Qualified Neutral”. The message took me aback. 30 hours? To be a “qualified neutral”? Qualified? For what?   1 Comment


Development Of Commercial Mediator Skills Training In England And Wales (4/13/09)
James South
The UK mediation market has developed organically, both in a self-regulatory sense and in the development of training programmes and growth of the market in general. This compares with the development of mediation in other international jurisdictions where regulation and standards have tended to come before the mediation market is established.   2 Comments


Marital Mediation For Family Mediators (4/07/09)
John Fiske
If you are a family mediator, you might expand your practice to offer mediation to help couples stay married. The process, called “marital mediation,” uses the specific settlement focus of mediation to preserve a marriage in ways not attempted by family therapy. The process uses your family mediation skills to help couples negotiate new terms for their marriage. Couples may use mediation to enter into a written post-marital contract defining their own solutions.   1 Comment


The Best People For The Worst Places (11/17/08)
Richard Barron
From the end of World War II through the end of the 20th Century approximately 3.3 million people were killed in intrastate conflicts and over 16.2 million were killed in intrastate civil wars! Most people read those numbers, shake their heads, and move on to the next item. A very few people stop and decide that they must devote their lives to modify this proclivity of our species to kill each other on an incomprehensible scale for generally indefensible reasons.


Selecting The Right Negotiation Training (10/27/08)
Joshua N. Weiss
In this podcast Josh interviews Melissa Manwarring, about how to select the right negotiation training and how to get the most out of it when you attend.<


Building Bridges Between Psychology And Conflict Resolution – Implications For Mediator Learning (10/21/08)
Kenneth Cloke
While it is, of course, both necessary and vital that we recognize the key differences between the professions of psychology and conflict resolution, it is more necessary and vital, especially in these times, that we recognize their essential similarities, collaborate in developing creative new techniques, and invite them to learn as much as they can from each other.


Defining 'success'; in dispute resolution training (9/23/08)
Geoff Sharp
Just out from John Wade at Bond University in sunny Queensland - a must read for anyone who dabbles in mediation training: Defining “success” in negotiation and other dispute resolution training."Once upon a time in the far off kingdom of Learningland, three negotiation courses were held during the same week in the capital city Rarelyfail.Course A was held in the Hilton Hotel, with delicious food and three speakers. Two of the speakers were famous practitioner negotiators who...


New York Court Establishes Modest Statewide Mediator Training Requirements (8/13/08)
Keith Seat

The New York state judiciary issued its first statewide mediator training requirements to be on court rosters, requiring 24 hours of basic mediation skills training and another 16 hours relating to the types of cases to be referred. The rules also set standards for neutral evaluators, requiring five years of substantial experience as a judge or practicing lawyer in the kinds of cases being referred. Continuing legal education was set at six hours every two years for both mediators and neutral evaluators. The rules clarify that a person qualifying as both a mediator and neutral evaluator may act in both capacities in the same case.

Law.com (July 24, 2008)


Negotiation: The Disconnect (7/21/08)
Nancy Hudgins
I’m seeing a disconnect between what’s being taught to current law students about mediation and what the best negotiation professors are advocating versus what’s actually taking place in front of me in many mediations.Current teaching. Last Spring, the ABA’s Dispute Resolution Committee held a mediation competition for law students. (Quinnipiac University School of Law’s team won, which I wrote about here.) The ABA’s scoring system gave the highest marks...


What Is Conflict And How Do We Approach It? (6/16/08)
Alan Sharland
This article explores the way mediators view conflict-as inevitable, with the potential for both destructive and constructive responses.


Too many mediators, not enough mediations: is it fair to keep training neutrals with career prospects so grim? (6/10/08)
Diane J. Levin
Too many mediators, not enough mediations: is it fair to keep training neutrals with career prospects so grim? Last summer the Southern California Mediators Association posted to its blog an essay by mediator Christine von Wrangel provocatively titled, “Mediation: A Lucrative Career or a Ticket to the Poor House?“, a polemic directed against the many universities and training programs raising the career expectations of hundreds of mediator-hopefuls: Almost every...


Listening (5/13/08)
Alan Sharland
The purpose of listening in conflict resolution is not for the listener to get ‘the facts,’ but to support the speaker in understanding their own thoughts and feelings about the destructive conflict they are involved in.   2 Comments


Optical illusions as a training tool for mastering negotiation and conflict resolution skills (12/11/07)
Diane J. Levin
As a trainer of negotiation and conflict resolution skills, I love using optical illusions to demonstrate the fallibility of our perception. They alert us that our senses can be unreliable and susceptible to influence. And they remind us that it is always possible to see things differently. The ability to be alert to errors in thinking and judgment that any of us are prone to is of course essential to anyone who is negotiating or resolving a dispute.Here are two optical illusions I was...


Mediation and National Security Personnel System (NSPS) Pay for Performance: Can The Pitfalls Be Avoided? (12/10/07)
Rick Voyles, Carol Rice
The implementation of Paybanding – “Pay for Performance” is happening now. Congress has enacted the National Security Personnel System (NSPS) into law with total implementation by all government agencies and military components 2009. Based on the guidelines and expectations set out by the National Security Personnel System, managers and employees now have greater demands for accountability placed on them than at any other time in history. Will mediators be ready for the sharp increase in complaint cases that will be referred to them?


CR Competencies, Learning Assessment, & Pedagogy Cites (10/01/07)
John Windmueller
At a recent symposium I presented on the topic of defining, teaching, and assessing conflict resolution competencies. The symposium’s organizers videotaped the panel, and I’ll post the footage when it becomes available, but in the meantime, here’s the bibliography handout I compiled for the talk: CR Competency, Learning Assessment, & Pedagogy Cites Anderson, L., & Krathwohl, D. (Eds.). (2001). A taxonomy for learning, teaching, and assessing: A revision of...


Take A Skill-Pill (9/23/07)
Geoff Sharp
So this looks cool...Skill-Pill is a short burst of bite sized skills delivered by video to your cell phone, blackberry, video iPod or smart phone just before the big event to get you in the zone.Going into a big negotiation or mediation? Take a 2 minute skill-pill in the taxi on the way.Demo here


Mediation and its Role in Adult Education (11/06/06)
David Silvera
This article explores mediation as a tool, which can help any individual in his relationships with his fellow men, and also a philosophy of life, which can become a relevant and significant subject within Adult Education programs, and widen the horizons of those who participate in the life long process of learning.


The Experience of Training in Macau (China) (11/28/05)
Kin I (Deane) Lam
Recently I delivered several training courses to an adult training center in Macau S.A.R., China. The program was designed to explore the connectivity of the gaming industry and the society of Macau by understanding the theory and practice of conflict management: recognizing how conflicts originate and evolve in the working environment, and learning skills to resolve interpersonal conflicts creatively.   2 Comments


What To Look For In A Basic Mediation Training (3/07/05)
Diane J. Levin
My purpose in writing this article is to raise public awareness of the importance of doing your homework when it comes to making decisions regarding choosing a mediation training. Taking a mediation training constitutes an investment in your professional development, representing an important commitment of both time and money. The last thing you want is to waste either one of those precious commodities.   3 Comments


The Kid’s Guide To Working Out Conflicts (Book Review) (1/10/05)
Jon Linden
In Naomi Drew’s newest book she presents one of the very best exhortations and explanations ever written on Peer Mediation. Peer Mediation usually refers to the process of mediation between and with Children/Adolescents in school situations. Most books on the subject try to help schools develop “in school” programs to support a Peer Mediation Implementation. It has been definitively shown, that such a program provides an outlet, a forum to discuss and resolve conflicts that arise and such a forum significantly reduces school violence. The forum allows the release of frustration and retaliation in violent manners, especially by the abused.


Who Needs A Mediator? With Training You Can Resolve A Conflict On Your Own (4/26/04)
Jack Hamilton & Elisabeth Seaman This article focuses on an individual who participated in our workshop in May 2003, and who applied the six-step process to a conflict between her and a person who was renting space at a barn the individual was managing. One of the skills the individual had acquired in our workshop was the ability to teach or coach another person with whom she might be in conflict to follow the six-step method in reality-checking each other’s assumptions.


Mentoring and Evaluating New Mediators (2/01/04)
Evan Ash
In spite of our best intentions, we all have to start somewhere! For an experienced professional who would like to become a mediator, classroom training may seem like the only beginning needed to become effective. However, wiser more seasoned heads have prevailed in the dispute resolution field. It is widely recognized that some degree of supervised practical or clinical training is needed.   6 Comments

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