Collaboration and Conflict Management Consulting
Mediation ?Training ? Facilitation ? Conflict Coaching ? Speaking
All presentations can be customized to fit client needs for outcomes, format, content, interactive practice and time duration. Contact Working It Out for more information about a presentation for your organization.
Topic Areas
Conflict Resolution Mediation
Conflict Coaching Workplace Conflict
Conflict Resolution Systems Workplace Violence
Conflict Dynamics Profile® Public Education
Consulting Alternative Dispute Resolution-ADR
Emotional Intelligence ADR in the Workplace
Facilitation
Conflict Resolution
ADR to Conflict Resolution at a Federal Agency: A Shift in Thinking
Association for Conflict Resolution Annual Conference, 2004
Appreciative Inquiry and Intuition: Communication Tools for Resolution
American Bar Association – Dispute Resolution Section Annual Conference, 2005
Conflict Resolution
Kiwanics Clubs; Rotary Clubs; Optimist International
Conflict Resolution: Let Me Count the Ways
Georgia Commission on Dispute Resolution Conference for GA ADR Neutrals, 2004
Society for Human Resource Management Southeast Conference, Atlanta, GA, 2004
Conflict Dynamics Profile: Another Tool for Facilitator Consultants
International Association of Facilitators Annual Conference, 2006
Constructive Conflict Management Behaviors: Another Tool for CR Professionals, National Conference of Minority Professionals in ADR, Capital University Law School, Ohio, 2005
If Mediation is Not the Best Process for a Conflict, What Is?
Association for Conflict Resolution Annual Conference, 2006
Top 5 Conflict Resolution Skills for Effective Facilitators in Every Meeting International Association of Facilitators Annual Conference, 2005
Conflict Coaching
Conflict Coaching in Government
American Bar Association – Dispute Resolution Section Annual Conference, 2007
Coaching in Managing Conflict: Some Different Approaches
American Bar Association – Dispute Resolution Section Annual Conference, 2006
How Coaching Can Improve Your ADR Program
Association for Conflict Resolution Annual Conference, 2003
How Conflict Coaching Works in ADR Programs
Association for Conflict Resolution Annual Conference, 2006
The Many Faces of Conflict Coaching
Association for Conflict Resolution Annual Conference, 2005
Conflict Resolution Systems
The Benefits of an Integrated Conflict Resolution System
Centers for Disease Control Annual ADR Quality Conference, Atlanta, GA, 2003
Facilitation vs. Mediation: Similarities and Differences
Association for Conflict Resolution Annual Conference, 2006
How Can a Conflict Resolution System Save my Company Money, Retain Employees and Make Everyone More Intelligent?
International Society for Performance Improvement Annual Conference, 2003
Society for Human Resource Management Southeast Conference, Atlanta, GA, 2004
If Mediation is Not the Best Process for a Conflict, What Is?
Association for Conflict Resolution Annual Conference, 2006
What Can Be Learned from Private Companies about Conflict Resolution Systems
The Performance Institute, National Symposium on Alternative Dispute Resolution in Government, 2003
Conflict Dynamics Profile®
Conflict Dynamics Profile: Another Tool for Facilitator Consultants
International Association of Facilitators Annual Conference, 2006 and 2008
Constructive Conflict Management Behaviors: Another Tool for CR Professionals National Conference of Minority Professionals in ADR, Capital University Law School, Ohio, 2005
Consulting
Consulting: What Mediators Need to Know
Association for Conflict Resolution Annual Conference, 2007
Emotional Intelligence
The Enormity of Emotional Intelligence
American Bar Association – Dispute Resolution Section Annual Conference, 2003
Centers for Disease Control Annual ADR Quality Conference, 2004
Federal Dispute Resolution Annual Conference, 2003
Georgia Commission on Dispute Resolution Conference for GA ADR Neutrals, 2002 & 2003
Using Neutral and Collaborative Language to Improve Emotional Intelligence
International Association of Facilitators Annual Conference, 2003
ACR Greater New York Chapter Annual Conference, 2007
Association for Confliict Resolution Annual Conference, 2006
Mediation
Continuing Education for Mediators – Using the Teleclass Model to Improve Mediation and Mediation Programs
Association for Conflict Resolution Annual Conference, 2002
The Enormity of Emotional Intelligence (Mine and Theirs) in Mediation
Centers for Disease Control Annual ADR Quality Conference, 2004
Federal Dispute Resolution Annual Conference, 2003
Facilitation vs. Mediation: Similarities and Differences
Association for Conflict Resolution Annual Conference, 2006
Mediation Skills for Managers to Increase Collaboration, Improve Results and Retain Employees
Society for Human Resource Management Southeast Conference, Atlanta, GA, 2003
Development of a Dependency Mediation Program
Alabama Circuit and District Judges Annual Conference, 2001
Public Education of Conflict Resolution Processes
Public Education and Marketing
Greater New York ACR Chapter Annual Conference, NYC, 2006
Workplace Conflict or ADR in the Workplace
ADR to Conflict Resolution at a Federal Agency: A Shift in Thinking
Association for Conflict Resolution Annual Conference, 2004
Building and Expanding an Employment, Labor and Workplace ADR Practice
American Bar Association – Dispute Resolution Section Annual Conference, 2004
Conflict Dynamics Profile: Another Tool for Facilitator Consultants
International Association of Facilitators Annual Conference, 2006
Facilitation vs. Mediation: Similarities and Differences
Association for Conflict Resolution Annual Conference, 2006
How Can a Conflict Resolution System Save my Company Money, Retain Employees and Make Everyone More Intelligent?
International Society for Performance Improvement Annual Conference, 2003
Society for Human Resource Management Southeast Conference, Atlanta, GA, 2004
How Coaching Can Improve Your ADR Program
Association for Conflict Resolution Annual Conference, 2003
How Conflict Coaching Works in ADR Programs
Association for Conflict Resolution Annual Conference, 2006
Mediation Skills for Managers to Increase Collaboration, Improve Results and Retain Employees
Society for Human Resource Management Southeast Conference, Atlanta, GA, 2003
Workplace Violence
Workplace Violence
Society for Human Resource Management Southeast Conference, Atlanta, GA, 2001
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