Collaboration and Conflict Management Consulting
Mediation + Training + Facilitation + Conflict Coaching + Speaking
All presentations can be customized to fit client needs for topic, outcomes, format, content, interactive practice and time duration. Contact Working It Out for more information about a presentation for your organization.
Planned and delivered presentations since 2001:
American Bar Association – Dispute Resolution Section Annual Conference
2008 Topic: Facilitation vs. Mediation: Similarities and Differences
2007 Topic: Conflict Coaching in Government; Expanded Processes in ADR
Labor and Employment Law Conference, 2007 Topic: Mediation Panel
2006 Pre-Conference Session: Coaching in Managing Conflict: Some Different Approaches
2005 Topic: Appreciative Inquiry and Intuition: Communication Tools for Resolution
2004 Topic: Building and Expanding an Employment, Labor and Workplace ADR Practice
2003 Topic: The Enormity of Emotional Intelligence
Association for Conflict Resolution Annual Conference
2007 Topic: Consulting: What Mediators Need to Know
2006 Topic: If Mediation is Not the Best Process for a Conflict, What Is?
2006 Topic: Facilitation vs. Mediation: Similarities and Differences
2006 Topic: How Conflict Coaching Works in ADR Programs
2005 Topic: The Many Faces of Conflict Coaching
2004 Topic: ADR to Conflict Resolution at a Federal Agency: A Shift in Thinking
2003 Topic: How Coaching Can Improve Your ADR Program
2002 Topic: Continuing Education for Mediators – Using the Teleclass Model to Improve Mediation and Mediation Programs
Centers for Disease Control Annual ADR Quality Conference, Atlanta, GA
2004 Topic: The Enormity of Emotional Intelligence (Mine and Theirs) in Mediation
2003 Topic: The Benefits of an Integrated Conflict Resolution System
Federal Dispute Resolution Annual Conference
2003 Topic: The Enormity of Emotional Intelligence (Mine and Theirs) in Mediation
Georgia Commission on Dispute Resolution Neutrals Conference
2004 Topic: Conflict Resolution: Let Me Count the Ways; Multi-Party Disputes Panel
2003 Topic: The Enormity of Emotional Intelligence (Mine and Theirs) in Mediation
2002 Topic: The Enormity of Emotional Intelligence (Mine and Theirs) in Mediation
International Association of Facilitators Annual Conference
2006 and 2008: Pre-Conference Session: Conflict Dynamics Profile: Another Tool for Facilitator Consultants
2005 Topic: Top 5 Conflict Resolution Skills for Effective Facilitators in Every Meeting
2003 Topic: Using Neutral and Collaborative Language to Improve Emotional Intelligence
International Society for Performance Improvement Annual Conference, Boston, MA
2003 Topic: How Can a Conflict Resolution System Save my Company Money, Retain Employees and Make Everyone More Intelligent?
Kiwanis Clubs
2005 & 2006 Topics: Conflict Resolution
2006: Public Education of Conflict Resolution
National Conference of Minority Professionals in ADR, Capital University Law School, Ohio
2005 Topic: Constructive Conflict Management Behaviors: Another Tool for CR Professionals
2007: Public Education of Mediation
Pennsylvania Council of Mediators
2007: Public Education of Mediation
The Performance Institute, Arlington, VA
2003 National Symposium on Alternative Dispute Resolution in Government
Topic: What Can Be Learned from Private Companies about Conflict Resolution Systems
Rotary Clubs
2005 Topics: Conflict Resolution
SHRM (Society for Human Resource Management) Southeast Conference, Atlanta, GA
2004 Topic: Conflict Resolution: Let Me Count the Ways
2003 Topic: Mediation Skills for Managers to Increase Collaboration, Improve Results and Retain Employees
2002 Topic: How Can a Conflict Resolution System Save my Company Money, Retain Employees and Make Everyone More Intelligent?
2001 Topic: Workplace Violence
Alabama Circuit and District Judges Annual Conference
2001 Topic: Development of Dependency Mediation Program
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