Training

Working It Out works closely with clients to assess training needs and to develop and deliver specific training experiences to meet client needs. All trainings can be customized to fit client needs for outcomes, format, content, interactive practice and time duration. All trainings are highly interactive and use adult learning theory to maximize learners’ participation, practice, understanding and skill development. Contact Working It Out for a proposal for your training.

Working it Out has trained thousands of people in public seminars, corporations, organizations and government agencies.

Emotional Intelligence for Neutrals

In this interactive session, participants will consider their role as neutrals, mediators and 3^rd parties, and their responsibility to address emotional expression. Participants will discuss the critical importance of Emotional Intelligence for increased effectiveness of conflict and dispute resolution practitioners. What happens when 3^rd parties are more effective at addressing and managing their own conflicts?

In interactive exercises, participants will identify specific skills they can develop to improve their own Emotional Intelligence. Participants will consider the impact of their own Emotional Intelligence on parties and their effectiveness.  Participants will discuss strategies for recognizing, respecting and appreciating their own and parties’ emotional expression. Through interactive practice exercises, participants will develop skills to improve their own Emotional Intelligence and their competency in addressing others’ emotions in conflict resolution processes. One or two-day sessions.

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