Day 1

COURSE INTRODUCTION

CONTINUING THEMES

KEYS TO CONFLICT RESOLUTION

DAY TWO

THE SHARING OF PERSPECTIVES

GETTING CURRENT

PARTS THEORY

BATTLE TO JOURNEY METAPHOR

DISPUTE RESOLUTION MYTHOLOGY

BARGAINING IN THE SHADOW OF THE LAW

NEGOTIATION POWER

THE ADR PROCESSES:

EXPERIENCING NEGOTIATON, MEDIATION & ARBITRATION

DEFINING AND DESCRIBING YOUR MEDIATION PROCESS

DAY THREE

TYPES OF CONFLICT

WAYS OF RESOLVING CONFLICT

NEGOTIATION APPROACHES

PRINCIPLED NEGOTIATION

INITIAL CONTACTS

THE INTRODUCTORY MEDIATION CONSULTATION

PRESSING ISSUES

OVERALL PROBLEM-SOLVING MODEL

COMMON GROUND TECHNIQUES

MEDIATION STRATEGY

Day 4

BEING A MEDIATOR: THE MEDIATOR TOOLCHEST

COMPARING CIVIL & DIVORCE MEDIATION

CAUCUSING WITH PARTICIPANTS

DOUBT & DISSONANCE

EMOTIONAL – RELATIONAL MANAGEMENT OPTIONS

PRACTICING PROBLEM SOLVING

COMMUNICATION SKILLS

RAPPORT DEVELOPMENT

DAY 5

MEDIATING CHILD SUPPORT

CHILD SUPPORT GUIDELINES

CUSTOM CALCULATION OF CHILD SUPPORT

MEDIATING SPOUSAL SUPPORT

PROPERTY & DEBT DIVISION

SUMMARY OF TAX ISSUES

DRAFTING THE UNDERSTANDING

ETHICS SUMMARY

DEVELOPING A SUCCESSFUL MEDIATION PRACTICE