Fredrike P. Bannink
Articles and Video:In mediation, the measure of success is not so much whether a client wins at the other client’s expense, but whether he gets what he wants because he enables the other(s) to achieve their dreams and to do what they want. In other words: ‘Winning will depend on not wanting other people to lose.’ 3 Comments From Fredrike Bannick Every conflict is an opportunity in disguise. Thank you mediate.com for inspiring us mediators how to help people in finding these solutions. I am proud to be one of your contributors! Amsterdam, the Netherlands Changing Conflict Stories There are four types of ‘conflict stories’ that can be changed to ‘solution stories’. Conflict stories can be changed to solution stories by acknowledging the impact of the conflict and the facts of the situation instead of evaluating, judging or explaining it. 1 Comment Successful Scaling In Mediation By means of so called ‘scaling questions’ mediators can help their clients to express complex, intuitive observations about their past experiences and estimates of future possiblities. Scaling questions invite clients to put their observations, impressions and predictions on a scale from 10-0. Building Positive Emotions In Mediation Little attention has so far been paid to theories of positive emotions in psychology and mediation. This may well reflect the spirit of the age in which most disciplines have focused on problems and it may also reflect the nature of emotions themselves. The literature in psychology for the last 30 years has 46.000 papers about depression and only 400 papers about joy (Meyers, 2000). 2 Comments Supermediators It is obvious that not every mediator is equally successful. As some lawyers have better results, some artists create more remarkable works of art and students perform better with some teachers than others, some psychotherapists also achieve better results than others. Therefore most of us, when we recommend a mediator, lawyer, doctor or psychotherapist to a friend or relative, we rely more on the competence and expertise of this person than on his theoretical background. 4 Comments Visitor, Complainant, Customer: Motivating Clients To Change In Mediation This article discusses the methods of assessing the clients’ motivation to change and how this change can be encouraged, so a positive outcome in mediation is enhanced. Solution Focused Mediation Solution focused mediation asks: What would you prefer instead of the conflict? The focus is on the preferred future. Clients are considered competent in formulating their own hopes for the future and of devising solutions to make it happen. The expertise of the mediator lies in asking solution focused questions and in motivating clients to change. The concept and the methodology differ significantly from other types of mediation used to date. Conversations become positive and shorter; ensuring that solution focused mediation is also cost-effective. In this article you will find a description of the solution focused model, you can see how the model is used in mediation practice and how it is different from other models.  |
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