Articles and Video:
I was an excellent debater in high school and college. I do not debate anymore. In fact, I am wishy-washy. When I hear someone articulate a strong position, my next thought, is good point, but what about the other side? 27 years as a mediator and facilitator has trained me to listen and process information differently. I have learned that problems and solutions are rarely either/or. I now think both/and.
Reducing Citizen and Child Mass Shootings in the United States Using the Best Knowledge, Experience, and Practices From Conflict Resolution (12/20/12)
Last Friday, mediators joined other citizens in the United States as they sat in shock and cried for the 26 people Adam Lanza killed in Sandy Hook, CT. Over the weekend, mediators hugged their children and friends, posted messages in Facebook, and called their families. On Monday, mediators commuted to work thinking, “What can we do”? 3 Comments
"We Are a Field" with Juliana Birkhoff (05/21/12)
Juliana Birkhoff discusses how mediation is a field at the Keystone Conference.
Interview with Juliana Birkhoff (12/05/11)
This is the complete interview by Robert Benjamin with Juliana Birkhoff, national leader in the field of public policy mediation, filmed for the Mediate.com "Views from the Eye of the Storm" Video Series.
Juliana Birkhoff: Mediating with Multiple Parties - Video (10/04/10)
Juliana Birkhoff talks about convening with political decision makers, asking them what they want from parties who will be affected by an outcome before they bring those parties to the table for a mediation.
Juliana Birkhoff: Deeper Understanding, Less Judgment - Video (08/14/10)
Juliana Birkhoff explains that the more she mediates, the more understanding she gains about parties' motives, which helps her overcome thoughts of it being a 'black and white' issue.
Juliana Birkhoff: Instant Results In Field - Video (06/11/10)
Juliana Birkhoff explains how her activism at Syracuse did not produce the rapid, peace-making results that she now gets working at Resolve.
Juliana Birkhoff: Mediation is a Field - Video (04/19/10)
Juliana Birkhoff explains how her dissertation demonstrates mediation is in fact a field and that what is uniting among experienced mediators is the concept of power.
Juliana Birkhoff: Mediators Can Not Directly Apply Research to Practice - Video (10/04/09)
Juliana Birkhoff describes how research should and should not be applied to the practice of mediation.
Juliana Birkhoff: Training Lacks Teaching of Complex Knowledge Processing - Video (10/04/09)
Juliana Birkhoff explains mediators' mental process when they're in the room and says that the type of knowledge processing that occurs there can only be learned from mediating cases - not through a training course.
Juliana Birkhoff: Advice to Policy Makers When Obtaining Recommendations - Video (10/04/09)
Juliana Birkhoff explains how she advises policy makers not to get recommendations from people involved unless they plan on implementing those recommendations.
Juliana Birkhoff: Politics Don't Have to Cloud Decision-Making - Video (10/04/09)
Juliana Birkhoff shares an example of how people under political influences often have good ideas without the political factors clouding their judgement.
Juliana Birkhoff: Trust in Democratic Process of Mediation - Video (10/04/09)
Juliana Birkhoff describes how a mediation can be an example of an ideal democratic process.
Juliana Birkhoff: Rationality in Environmental Public Policy Disputes - Video (10/04/09)
Juliana Birkhoff believes the parties she works with in environmental public policy disputes are always acting rationally by having motives behind what they decide.
Juliana Birkhoff: Working With Uninformed or Ill-Willed Parties - Video (10/04/09)
Juliana Birkhoff talks about working with parties who have bad motives or are uninformed. When this happens, she adapts her process so the outcome will not be heavily impacted by these participants' motives or lack of information.
Juliana Birkhoff: Public Policy Mediation Process - Video (10/04/09)
Juliana Birkhoff explains parts of her process and the dialogue she uses when she is conducting a mediation.
Juliana Birkhoff: Term 'Neutral' Does Not Capture Complexity of Mediation - Video (10/04/09)
Juliana Birkhoff explains why she does not call herself a neutral and believes the term is too simplistic for the work mediators do.
Juliana Birkhoff: Working With Public Policy Disputes - Video (10/04/09)
Juliana Birkhoff shares why environmental and public policy disputes are so complex and how she offers the promise of an outcome for the parties, as well as a mechanism that will help them to continue decision-making.
Juliana Birkhoff: Making Incremental Progress Toward Peace - Video (10/04/09)
Juliana Birkhoff describes a shift in her goal of making peace in the world to her satisfaction with making more incremental progress.
Keystone Conference: Yes, Conflict Resolution Is A Field (10/25/06)
My role in this panel is to advocate for conflict resolution as a field. Peter Adler and I have debated this question for many years. Many years ago, Peter and I organized a little meeting of colleagues. We asked everyone to bring to dinner his or her map of the field. Our colleagues brought pictures, written descriptions, and a coat hanger and tennis ball model of the field. They did not disagree that there was a field and they agreed on a very small set of activities and principles that was core. However, there was wide disparity among the participants on what was in and out, and how to portray the field. Video
Mentoring and Coaching (05/19/03)
This article will outline a training I developed at RESOLVE for mediators who mentor and coach stakeholders in collaborative processes. I will explain why we chose to focus on strengthening mediators capacities to mentor collaborative team leaders, what a mentor and coach is in this context, and what is included in the training.
Managing Scientific and Technical Information In Environmental Cases: Principles and Practices for Mediators and Facilitators (11/29/01)
This effort represents ideas gathered from more than a hundred individuals as well as a review of some, though certainly not all, of the relevant literature. The document is an initial attempt to distill and disseminate those key principles and practices that are relevant to managing scientific and technical information in environmental conflicts. The authors hope to advance both the practice and theory of environmental mediation and to launch further thinking and discussion on the issues raised.
Gender, Conflict and Conflict Resolution (12/24/98)
Gender affects and indeed permeates, conflict dynamics at the societal and individual level. Understanding the role of gender in conflict is best accomplished through an analysis of individual levels, interactional levels and the societal level. 24 Comments