Llewellyn Joseph Gibbons
Articles and Video:Medium Massaging The Message The course of ecommerce is not always smooth. Disputes are inevitable. These disputes will have to be resolved if ecommerce is to develop to its full potential. Alternative Dispute Resolution (ADR) is a range of processes for resolving online disputes. Businesses and consumers who engage in ecommerce are often more willing to mediate than to arbitrate their disputes in an online forum because mediation is a voluntary process in which a third-party facilitator assists the parties to the dispute to arrive at a mutually agreed upon resolution.  |
Llewellyn Joseph Gibbons, Assistant Professor of Law and Director, Center for Technology and Intellectual Property Law, University of Toledo College of Law. Professor Gibbons would like to thank The Straus Institute for Dispute Resolution at Pepperdine University School of Law for permitting him to participate in its outstanding program as a faculty scholar and The University of Toledo College of Law for a faculty research grant.
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