Tim Hicks provides communication, problem-solving, and decision-making assistance to individuals, groups, and organizations in the public, private, and nonprofit sectors. He has 22 years of experience mediating, facilitating, teaching, training, and consulting. He provides his services to families, communities, and organizations.
Prior to his 22 years in the conflict resolution field, Tim founded and grew two successful businesses, one to 150+ employees doing business domestically and internationally. From that experience, he has first-hand understanding of the dynamics and stresses of the workplace, the challenges of management and supervision, and the pressures and demands of business partnerships. From 2006 to 2014, Tim was the first director of the Master's degree program in Conflict and Dispute Resolution at the University of Oregon, building it to a position of national prominence.
Tim has mediated hundreds of cases including comprehensive divorce settlements, workplace and employment related disputes, parent/teen conflicts, wills and estates, business partnerships, real estate and insurance disputes. He has also facilitated numerous intra-organizational meetings and multi-party public meetings and negotiations. He has taught courses in mediation, conflict resolution, and managing conflict in organizations at the graduate level and provided trainings to groups, departments, and teams.
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Seven Steps for Effective Problem Solving in the Workplace
Problem-solving and decision-making. Ask anyone in the workplace if these activities are part of their day and they answer 'Yes!' But how many of us have had training in problem-solving?
When And Why To Use An External Mediator
For a mediation program to be successful in the corporate setting, access to an external mediator is critical. If an internal mediator program is instituted, it should include the option for staff to request an external mediator. The more serious the conflict, the more important it is that the parties have access to an external mediator.
What Is Mediation And How Does It Fit Into The Workplace?
Mediation provides a structured setting in which the parties meet with a neutral third party to accomplish what they have been unable to accomplish on their own: hear and understand each other; become clearer on what their interests and goals are; problem solve and build agreements.
Keep Your Workplace Team Tuned Up
When there are problems with a team, you can’t trade it in. Regular tune-ups keep teams on the road in today’s fast-paced work environment.Team Tune Ups can focus on various functional elements, including: communication; problem solving; conflict resolution; decision making; effective meetings; team identity; team mission ; clarifying objectives and expectations; interdependence and coordination; interaction with other groups; creativity; productivity; and performance evaluation.