Graham Ross is a UK lawyer/mediator and the founder of a number of IT and the law projects including LAWTEL, the UK law update service, We Can Settle, the first ODR service in the UK, (designing the blind bidding software at the heart of the system) and TheMediationRoom.com, for whom he designed their online mediation platform. Graham was host of the 5th International Conference on ODR held in Liverpool in 2007. Graham was a member of the Working Party of the European Committee on Standardisation (CE) which developed a taxonomy for ODR and currently is a team member of the EMCOD project (www.emcod.net) which is creating a facility for the EU for the measurement of justice through ODR. Graham is also a leading trainer in ODR having written the accredited distance training course in ODR provided by The Mediation Room to mediators in over fifteen countries.
ODR in Europe
This paper offers an overview of the present situation of ODR in Europe and discusses effective development of ODR deployments to handle online,
offline, national and cross-border disputes in Europe. To do so, we proceed by first defining the scope of ODR and reviewing existing services. We then continue by analyzing the major challenges faced by ODR in Europe and finally conclude by suggesting some future scenarios.