Dr. Bruce Hiebert is Vice President for Applications and Ethics, Smartsettle (iCanSystems Inc.). He is a Senior Faculty at the University of Canada West and Adjunct Professor at Vancouver School of Theology. He has trained in pastoral counselling and mediation, and is a certified Smartsettle facilitator. He has fifteen years of senior management and management consulting in a wide range of industries. He holds a Ph.D. in historical ethics from Simon Fraser University, Canada and is an award winning instructor in business, philosophy and religion. He is the author of Your Soul at Work (Northstone, 2005) and Good Work (Northstone, 1996).
ODR and eNegotiation
Online dispute resolution (ODR) and eNegotiation are two overlapping components within
the world of electronic group decision support systems. eNegotiation encompasses all
online transactions in which two or more parties seek an agreement through negotiation.
These negotiations can range from e-Commerce to international peace treaties.