Articles and Video:
"I can’t believe they want to negotiate every single point," my client said. "It makes no sense. These are standard terms, and many of their changes represent no functional difference."
When to Limit the Power to Concede (11/16/12)
I was recently asked "How much authority should we give our front-line negotiators? They constantly ask for more, but the more we give, the more they use. On the other hand, they aren’t taken seriously if we don’t give them enough."
Try to Build Important Partnerships (11/05/12)
I’m often asked how detailed to get involving partners’ roles and responsibilities. I usually recommend more detail rather than less. While you can’t deal with everything, addressing the ground rules governing the relationship often forces the parties to really uncover what’s important to each and how and under what circumstances they want to work together.
Lowering Your Dream Car's Price Means Raising Your Knowledge (10/01/12)
This article uses the example of buying a car to demonstrate how to successfully negotiate. It shows what to research ahead of time and how to know when to be strong and when to bend.
Consider Creativity, Framing in Negotiation (09/04/12)
The author reflects on negotiation tips he learned when teaching negotiation in Singapore. He discusses similarities he has observed across cultures as well as negotiation approaches inherent to the Singapore culture.