Jeanette Bicknell

Jeanette Bicknell holds an Advanced Certificate in Alternative Dispute Resolution and a PhD in philosophy. She is the owner of Principled Dispute Resolution and Consulting, which helps its clients manage conflict, create flourishing workplaces and build effective teams. Jeanette has taught at universities in Canada and the US, and has written extensively on philosophy, ethics, and the arts. She brings a calm focused approach to every mediation session and consultation, together with superior analytic skills and a sense of objectivity.

Contact Jeanette Bicknell

Website: www.pdrc.ca

Articles and Video:

When is it "Too Late" for Mediation?
There may be times when mediation is no longer the best option. In these situations a mediator can help to move parties back to a place where mediation is possible. If consensus is impossible, there might be times when a mediator cans till help them achieve understanding.

Negotiations and Trust
Lack of mutual trust is often a factor by the time parties come to mediation. How can mediators get parties to trust one another? The answer may surprise you: They cannot and should not try. 1 Comment

What Makes for a “Good Job”?
Neutrals can assist their workplace mediation clients by asking if their job might be causing some of their unhappiness. This article discusses the effect workplaces have on a person's happiness. The way to happiness might not be through leisure, family, and loving relationships, knowledge, or spiritual enlightenment. The way to be happy is to have the right job.

Workplace Sexual Harassment: A Problem for Management
This article discusses sexual harassment in the workplace. It gives an example of how NOT to handle allegations of harassment, as well as suggestions for responding to allegations.

The Cost of Workplace Strife
Workplace conflict can be tough to identify, prevent, and manage. This article is an example of why workplace conflict can be incredibly complicated--and costly.

Conflict Resolution and Anger
Anger can make us do and say things that we later regret. It can make a person do and say things that they would never do or say in normal circumstances. A Buddhist saying that sums up the self-destructive character of anger: Holding onto anger is like holding a burning coal with the idea of throwing it at someone else; you are the one who gets burned.

Anger in the Workplace
This is a summary of recent research on organizational responses to deviant anger displays at work. Ignoring an angry outburst was seen as the least effective strategy. Supportive or compassionate responses were sometimes linked to positive organizational change.