Giuseppe Leone is a professional mediator living in Hawaii. Past President of ACR Hawaii, he practices and teaches mediation since 1997 – face-to-face and online. Giuseppe is the Project Manager of “Virtual Mediation Lab”.
Contact Giuseppe Leone
Body Language in Online Mediation - What Do We Miss?
Leaving aside for a moment the question as to whether the "limited" body language in online dispute resolution is sufficient or not for doing our job, I believe that while for us mediators body language is a key factor, from the parties' perspective it is not the "only" factor. For them, there are other important factors to consider.
Online Mediation Helps Mediators Practice and Improve Their Skills
For a variety of reasons, mediators-in-training are finding it is helpful to supplement their existing training with online role-plays. Online Mediation Training participants, or those transitioning to mediation while working or studying full-time, will appreciate the ease and convenience of conducting their mediation role-plays, debriefs, and feedback online.
From Giuseppe Leone
After 18 years, Mediate.com is still the only reliable source of information for ADR and ODR practitioners around the world. Congratulations.
One Language and One Video at a Time
Online mediation is becoming increasingly popular. Giuseppe Leone is hoping to build on this popularity by using Skype to give mediators practice at testing their dispute resolution skills. Mr. Leone also points out that viewing a mediation role play can alleviate some clients' fears of the unknown.
Online Mediation via Skype Video Tutorial
In the past 12 months, running over 100 online mediation simulations with Skype for the ACR Hawaii pilot project Virtual Mediation Lab (with mediators from around the world) has taught us many lessons. One of them is that online mediators should master the software/platform they use.
5 Lessons Learned From Running Over 100 Online Mediation Simulations via Skype
No doubt, there is still so much we need to learn about online mediation. But with so many people already using devices (computers, laptops, tablets, smart phones) with video capabilities, the question is no longer whether online mediation is going to take root - but simply how fast.
Mediation Skills Development Around the World - with Skype. It Works.
In March 2012, a Virtual Mediation Lab was proposed to facilitate the online training of mediators around the world. Fifty online mediation simulations later – run with 62 mediators from 22 countries -- this is what we found out: It works.
Mediation Skills Development Around the World - with Skype
This article discusses the practical steps in setting-up an online training system. This model uses Skype and a variety of mediation methods. It is run by the ACR Hawaii Chapter, and is used by mediators from around the world.