Scott Becker

Scott Becker Scott Becker has been an Officer at the Transportation Security Administration for nearly seven years and is currently a Manager at O’Hare International Airport in Chicago.  Scott has been a Conflict Management Coach at TSA since March, 2005 and is a member of the Coaches Support Team.

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Articles and Video:

Conflict Management Coaching at the Transportation Security Administration (10/19/09)
In 2003, the Transportation Security Administration, (TSA), an agency of the U.S. Department of Homeland Security, initiated the development of an Integrated Conflict Management System (ICMS), as part of an innovative Model Workplace Program. A Conflict Management Coaching Program (CMCP) emerged early on as one of the many unique service delivery components of this ICMS. This article discusses how this innovative program was designed and addresses how the CMCP has emerged as an integral component of TSA’s ICMS.