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Michael Jacobs



Michael Jacobs

Michael Jacobs has been a practicing mediator for nearly sixteen years. He loves what he does and wishes he had the humility to refer to himself as a peacemaker. Currently he trains mediators in both family and workplace mediation. He lives just outside of Hereford in the UK.




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Articles and Video:

"I'm Sorry You Feel Like That . . ."
People often expect an apology in mediation. What they get is sometimes true repentance, and sometimes an insult disguised an apology. This articles helps mediators spot the difference between the two and to guide parties from escalating a conflict to forgiveness.    2 Comments

Making Mediators More Stupid
Much of current mediation training is consciously ‘additive’, in that it puts forward various frameworks, theories and models. This article argues, only partially tongue-in-cheek, that training mediators is fundamentally ‘subtractive’. That in order to be effective, trainee mediators need to unlearn much of what they think they already know. The article refers to this process of unlearning as becoming ‘more stupid’.

Mediator Burnout
Most mediators begin from an idealistic stance – searching for better ways to deal with conflict, to encourage greater collaboration, to promote peace.  It’s only after spending years with people locked in conflict, dealing with the minutia of their disputes, that these ideals can begin to slip.  It seems that no matter how skilled we become, the world can always generate more conflict. Peace begins to feel an impossible dream.  Eventually, with tired hearts, we give up the chase.    2 Comments

On Beating Bullies
Tackling bullying may involve a counter-intuitive approach. While naming and shaming may leave us feeling morally superior, it might also produce ever more subtle forms of bullying. This article argues that we need to encourage those of us who feel like kicking butts to ‘come in from the cold’.    3 Comments

Powered by Paradox
Power is an issue no mediator can afford to ignore. This includes the power we have as practitioners. This article argues that much of the power we have as mediators comes from our capacity to embrace a fundamental paradox that lies at the heart of our practice.    1 Comment

The Boundaries Of Engagement
People come to mediation in pain – and sometimes leave in the same state. Having endeavoured to make a difference – and failed – where does this leave us in terms of our professional engagement?    4 Comments

How About Making Mediators More Stupid? A Training Agenda
Much of current mediation training is consciously "additive," in that it puts forward various frameworks, theories and models. This article argues, only partially tongue-in-cheek, that training mediators is fundamentally "subtractive." That in order to be effective, trainee mediators need to unlearn much of what they think they already know. The article refers to this process of unlearning as becoming "more stupid."    4 Comments

Turning Parents Into People
In the world of family mediation, the ‘best interests of the children’ often take central stage. There is much to argue for in this position. While not ignoring the voice of the child, we may also need to spend time reflecting on what it might mean to also work in the ‘best interests of adults’.    4 Comments

On Finding Uncommon Ground
There’s a prevailing belief that mediation is about ‘finding common ground’ Mediators often exert subtle pressure in trying to squeeze positions closer together in an effort to demonstrate overlapping territory. This article argues that such pressure towards commonality may in fact be counterproductive.    8 Comments



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