Professional Details

Orlando E. Blake, PhD CPT
Certified
Senior MediatorSenior MediatorSenior Mediator

The Blake Group

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HC 1 Box 577
Elgin, AZ 85611
USA
520.455.9393
Fax: 520.455.9398

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Description of Practice

This Mediator is Certified
I specialize exclusively in resolving destructive workplace or business disputes. This includes individuals, teams, inter-department, or inter-organizational conflicts.

Benefits of Workplace Mediation

According to a 2011 Conflict Management survey, the main benefit in using mediation is improving relationships between individuals, cited by 80% of respondents, to reduce or eliminate the stress involved in more formal processes (64%) and to avoid the costs involved in defending employment claims (52%).

Other benefits to include: • retaining valuable employees (63%) • reducing the number of formal grievances raised (57%) • developing an organizational culture that focuses on managing and developing people (55%)

As a mediator I am dedicated to helping people resolve conflicts, improve relationships marred by conflict and move forward leading to sound business, professional and personal relationships.

I understand that the word “conflict” raises all sorts of emotions. For some, conflict provides excitement and stimulation, while for others conflict causes discomfort and anxiety. Whatever the reaction, understanding and managing conflict successfully is a key personal and organizational competence.

All efforts are directed toward bringing parties in dispute together and encouraging them to construct solutions that will satisfy their needs and bring an end to controversy. I ensure that the parties work to solve their issues and concerns in an atmosphere of shared information and decision-making.

Professional Background


THE BLAKE GROUP, ELGIN, AZ 1993-Present.
  • Mediation, Coaching, Facilitation & Training, specializing in employment, workplace, & business disputes.
  • Founding Fellow of the Institute for Professional Coaching Association at Mclean Hospital, a Harvard Medical School Affiliate.
  • Senior utive positions for Warner Bros, Mercantile National Bank and Guess? Inc.
  • Awarded the experienced professional designation of Certified Performance Technologist (CPT) from the International Society for Performance Improvement (ISPI).

INLAND VALLEY ARBITRATION & MEDIATION SERVICE (IVAMS), Pomona, CA 1997-2001 - Mediation Panel

LOS ANGELES COUNTY SUPERIOR COURTS 1994-2001 Mediator & Mediator Mentor Panels

ADJUNCT FACULTY 1998-2014 University of California, Riverside Extension - Department of Law & Public Policy

Claremont Graduate University 2001-Present School of Behavioral & Organizational Sciences

HUMAN RESOURCES, MANAGEMENT DEVELOPMENT & LABOR RELATIONS More than 25 years experience. Senior utive positions with GUESS?, Inc., Warner Bros., Inc., Knudsen Corp., Baxter Healthcare, Mercantile National Bank, and Sully-Miller/Blue Diamond Contractors & Materials.

Experience

  • THE BLAKE GROUP Reduced legal costs by 45% by instituting workplace mediation and dispute resolution programs for employment and workplace complaints.
  • Mediated employment, workplace and business disputes achieving an 77% success rate.
  • SUPERIOR COURTS, COUNTY OF LOS ANGELES CALIFORNIA Mediation/Arbitration Panel Mediator Mentor Panel Mediator Mentor
  • INLAND VALLEY ARBITRATION & MEDIATION SERVICES (IVAMS), Pomona CA

Degrees

  • Claremont Graduate University, PhD. Published Dissertation: "Turning Points in Mediation: an examination of disputant resolution behaviors in mediation"
  • University of Southern California, MPA

Training

Dates    Trainer(s)    Title   
1994- On Going    Many over 25+ years    Too Many To List; Continuing Education Annually

Approach

Each situation is unique and requires an appreciation for the the person and the context. I strive to understand the situation concentrating on discovering as much of the story as possible to have a full understanding of the conflict, the parties, and the context.

Fees

Fees are determined based on the nature and complexity of each situation. I will travel to a mutually acceptable location if requested. I am available to discuss your case by phone. All parties share equally in the fee arrangements.

Other Information

Client Testimonials:
“You provided outstanding support and advice. An outstanding engagement.” Dr. Robert Bell, Sr. VP, Pasadena City College

“I very much enjoyed meeting you the other day at the Lane Stanton Vance/Morrill Mediation and I thought you did an excellent job. It was a pleasant experience and I am glad that we were able to have the matter resolved." - William K. Henley, Esq., Hahn & Hahn

“…Promptly brought the parties together, correctly identified the critical issues had actively intervened in the parties’ (or their counsel’s) discussions/negotiations only when, as and if needed – used discretion wisely.” - Donald Snider, Esq., Baer, Marks & Upham, LLP

“Superior performance by the mediator in trying circumstance” - Christopher Oberg, Western University Health Sciences.

“It was great to have your comments, input and insight to supplement my attorney…excellent and very responsive and professional.” - S. A. Weiner, Plaintiff

“Very well done and excellent facilitation skills…kept the parities focused on the issues and directed the communication appropriately.” - Mary Cooper, Esq., City of Los Angeles, California

“There are very few times that I provide recommendations either personally or professionally. However, this is one of those rare times that I enjoy providing one… In short, I can genuinely recommend Orlando for any mediation or business consulting assignment.” Hon. James McVittie (Ret.), IVAMS

Areas of Practice

  • Business (23 mediated)
  • Commercial (11 mediated)
  • EEOC (46 mediated)
  • Employment (63 mediated)
  • Labor - Management (17 mediated)
  • Organizational (203 mediated)
  • Sexual Harrassment (21 mediated)
  • Workplace (210 mediated)

Professional Services

  • Mediator
  • Communication Skills Trainer
  • Fact-Finder
  • Mediation Consultant
  • Mediation Trainer
  • Staff Developer
  • Ombudsperson
  • Conflict Coach
  • Strategic Planning
  • Collaborative Professional
  • Facilitator

References available upon request.

This dispute resolution professional keeps liability insurance.

Attachments

      Benefits of Using Mediation in Workplace Disputes.pdf Benefits of Using Mediation in Workplace Disputes.pdf
      OB 5-15mediate.com.pdf OB 5-15mediate.com.pdf