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Marketplace > Books > Books: Negotiation > Improvisational Negotiation

Improvisational Negotiation

Improvisational Negotiation

Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution.

Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?

Reviews

"Every person interested in becoming a better negotiator or mediator must read this book. Krivis’s extensive experience as one of the most successful professional mediators in California makes him eminently qualified to offer instruction and guidance in the art of making deals. His format of case studies followed by insightful analysis makes this book so entertaining that the reader almost loses sight of all that he is learning. Reading this book will make you a better negotiator, mediator, problem solver, and person."
--Peter Robinson, acting director and associate professor, Straus Institute for Dispute Resolution, Pepperdine University School of Law 

"Krivis’s insightful stories illustrate not only the techniques of a masterful mediator but also the complexity of human conflict. Mediators seeking to expand their toolbox will find this book invaluable."
--David Hoffman, chair, American Bar Association Section on Dispute Resolution

"Must reading for anybody interested in finding creative ways to resolve complex disputes. A practical guide based on real-world experience to avoid the courtroom."
--Kenneth Feinberg, head, 9/11 Victim Compensation Fund

"These candid accounts of the unstructured world of mediation are thought-provoking, entertaining, alarming, compelling, instructive, and extremely helpful. The quirky characters, the startling facts, and the deeply human decision-making processes in these stories will resonate with every experienced mediator. By inviting readers to sit next to the mediator as these stories unfold, Jeff Krivis has done an enormous service to the field of dispute resolution."
--Michael Moffitt, associate professor and associate director, Appropriate Dispute Resolution Center, University of Oregon School of Law

"Jeff is a mediator who cares deeply about his craft, and every page of this book shows it. It deserves to be read by all professional mediators who aspire to his level of excellence, by lawyers who advise clients in the mediation process, and also by students of human nature. His stories are full of warmth and the characters skillfully drawn. The insights into negotiation theory are profound."
--Tony Willis, Brick Court Chambers, London, England

"Every person interested in becoming a better negotiator or mediator must read this book. Krivis’s extensive experience as one of the most successful professional mediators in California makes him eminently qualified to offer instruction and guidance in the art of making deals. His format of case studies followed by insightful analysis makes this book so entertaining that the reader almost loses sight of all that he is learning. Reading this book will make you a better negotiator, mediator, problem solver, and person."
--Peter Robinson, acting director and associate professor, Straus Institute for Dispute Resolution, Pepperdine University School of Law 

"Krivis’s insightful stories illustrate not only the techniques of a masterful mediator but also the complexity of human conflict. Mediators seeking to expand their toolbox will find this book invaluable."
--David Hoffman, chair, American Bar Association Section on Dispute Resolution

"Must reading for anybody interested in finding creative ways to resolve complex disputes. A practical guide based on real-world experience to avoid the courtroom."
--Kenneth Feinberg, head, 9/11 Victim Compensation Fund

"These candid accounts of the unstructured world of mediation are thought-provoking, entertaining, alarming, compelling, instructive, and extremely helpful. The quirky characters, the startling facts, and the deeply human decision-making processes in these stories will resonate with every experienced mediator. By inviting readers to sit next to the mediator as these stories unfold, Jeff Krivis has done an enormous service to the field of dispute resolution."
--Michael Moffitt, associate professor and associate director, Appropriate Dispute Resolution Center, University of Oregon School of Law

"Jeff is a mediator who cares deeply about his craft, and every page of this book shows it. It deserves to be read by all professional mediators who aspire to his level of excellence, by lawyers who advise clients in the mediation process, and also by students of human nature. His stories are full of warmth and the characters skillfully drawn. The insights into negotiation theory are profound."
--Tony Willis, Brick Court Chambers, London, England

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