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 Director of Human Resources  
 by Editor  03/24/15 
Location: MI 
Salary: $80-90K 
Expires 04/06/2015 

Director of Human Resources
City of Bay City - Bay City, MI
Job Title: Director of Human Resources
Organization: City of Bay City
Job Type: Full-time
Salary and Benefits: The starting salary range is $80,000 - $90,000

The City of Bay City, Michigan, is located near the Saginaw Bay at the juncture of two major freeways — U.S. 10 and I-75. The city, population 34,932 (2010 Census), is a major recreation and entertainment center, approximately 120 miles north of Detroit. As the county seat and largest municipality in Bay County, Bay City has been a center of commerce, industry, government and culture.

This is a professional and managerial position that directs the overall administration, coordination, and evaluation of the Human Resources and Payroll function for the City of Bay City. The position will oversee the employment process; training activities; employee benefits; worker’s compensation; salary; healthcare and pension administration; labor relations and negotiations; and payroll and accounts payable.

Essential Job Functions
This position is classified as a Management position which requires the incumbent to perform the following critical functions:

Effectively manage the Department operation all the employees assigned to the Department. This includes creating a work environment which delivers the highest level of employee productivity based on established goals.
Effectively creating a work culture in the Department which continually provides the public with the highest level of customer service by all Departmental employees.
The development of an effective communication system providing employees with information about their Department and City thereby enabling the highest level of job performance.
Effectively manages the on-going training of all assigned employees thereby ensuring that all Federal, State, and City training requirements, including Health & Safety, are fully complied with.
Responsible for all Human Resources/Labor Relations functions, including: negotiating eight collective bargaining agreements and drafting proposed contract language; grievance, mediation and arbitration proceedings, employee disciplines; applicant tracking and selection; benefit programs; training activities; affirmative action/EEO; compensation system evaluation and research; employee communications and exit interviews.
Oversees employee benefit program responsibilities by directing the administration of the group health insurance and life insurance plans, employee wellness, health care savings plan (HSA), COBRA, HIPAA and FMLA.
Serves as HIPAA Privacy Officer and ADA Coordinator.
Works directly with division directors and department managers to assist them in carrying out their responsibilities on personnel matters including but not limited to hiring, promoting, training, evaluating, and disciplining.
Maintains compliance with federal and state regulations concerning employment law.
Serves as Equal Employment Opportunity (EEO) Officer for the City and maintains affirmative action plan.
Recommends, evaluates, and participates in staff development; administers classification programs, which includes classifying/reclassifying positions and writing job descriptions.
Oversees the employment and applicant tracking process including recruitment, processing of employment resumes/applications, conducting interviews and reference checks, and coordinating/assisting departments with selection.
Monitors unemployment and worker’s compensation claims, and assists with the appeal process.
Proposes, publishes and administers personnel policies/procedures and enforces compliance.
Conducts wage and salary surveys and oversees the City’s compensation schedules.
Interprets union contract language, city policies, and rules/regulations in response to inquiries from other departments.
Processes confidential matters including sensitive personnel transactions.
Assists the City Manager with the management of any employment litigation pending against the City, including hiring outside attorneys, evaluating claims and negotiating settlements; conducts internal investigations and resolves disputes; responds to EEOC charges and advises City staff in handling of claims; attends or provides for representation of organization at personnel related hearings and investigations.
Responds to requests from other departments and the public for information including questionnaires, compiling data from files, and verifying employment.
Participates on committees and special projects, seeks additional responsibilities, and performs related work as required.
Required Knowledge, Skills Abilities and Minimum Qualifications

Education: Bachelor’s degree in Human Resources/Personnel/Labor Relations/or related field; advanced degree preferred. Should include advanced skills in labor negotiations and conflict resolution.

Experience: A minimum of five (5) years progressively responsible experience in all phases of human resources, including three years of supervisory experience. Public sector human resources management experience and professional certification (Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) is desirable.

Must have strong organizational and leadership skills with a thorough knowledge of Human Resources principles and practices.
Requires excellent communication and interpersonal skills.
Ability to organize and perform varied responsibilities with minimal direct day-to day supervision and work independently on responsible and confidential assignments.
Considerable knowledge of principles and practices of personnel administration, effective oral and written communication skills, and excellent interpersonal skills.
Considerable knowledge and skills in employment procedures, office and computer operation and personnel records systems, experience with ADP Payroll and HRB systems preferred.
Ability to establish and maintain effective working relationships with City officials, employees, and the general public.
For more information on this position and to apply, please visit the City of Bay City’s website at www.baycitymi.org or apply directly at https://home2.eease.adp.com/recruit/?id=16518572.

Required experience:

Human Resources: 5 years

Apply here.

[ Reply to This ]        2577

 Equal Employment Specialist 
 by Editor  03/24/15 
Location: VA 
Salary: $64-83K 
Expires 04/04/2015 

Job Title:Equal Employment Specialist
Department:Department of the Army
Agency:Joint Services and Activities Supported by the Office, Secretary of the Army
Job Announcement Number:NCHT156129511355372D
SALARY RANGE: $63,722.00 to $82,840.00 / Per Year
OPEN PERIOD: Friday, March 20, 2015 to Friday, April 3, 2015
SERIES & GRADE: GS-0260-11
POSITION INFORMATION: Full Time - Term NTE 18 Months
PROMOTION POTENTIAL:11
DUTY LOCATIONS: 1 vacancy in the following location:
Fort Belvoir, VA View Map
WHO MAY APPLY: United States Citizens
SECURITY CLEARANCE: Secret
SUPERVISORY STATUS: No
JOB SUMMARY:
Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.

About the Position:

Serves as an Equal Employment Specialist with the Office of the Administrative Assistant to the Secretary of the Army (OAA), Resources and Programs Agency (RPA), Directorate of Equal Employment Opportunity (DEEO) which services Headquarters, Department of the Army (HQDA), with responsibility for various EEO related programs and dealing with moderately complex and systemic equal employment problems requiring involvement in technical personnel and management issues. Provides consulting services and assistance to managers and supervisors of highly technical and professional organizations.

Who May Apply: U.S. Citizens


TRAVEL REQUIRED
Occasional Travel
Travel to other duty locations (TDY) is required approximately 10%
RELOCATION AUTHORIZED
No
DUTIES:
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· Administer informal and formal complaints process.

· Counsel and processes individual and class complaints of discrimination, charges of reprisal, coercion, intimidation and harassment using traditional counseling methods within established time limits.

· Arrange mediation support and ensures completion of informal procedures.

· Participate in the development and review of local policies and regulations to ensure workforce balance and diversity

· Prepare the EEO counselor’s report, ensures appropriate closeout of informal processes including data updates in IComplaints.

· Ensure complaints files are accurate and complete prior to forwarding to higher headquarters and external agencies.

· Evaluate management practices, identifies actions or attitudinal barriers that tend to cause allegations of discrimination and recommends corrective actions for resolution or prevention of problems.

· Review reports, conclusions and recommendations on formal cases.

· Administer the affirmative employment program, determining Program needs and objectives.

· Provide consulting services to managers within serviced population in identifying barriers to equal employment and provides assistance in carrying out projected EEO objectives.

· Represent HQDA in dealing with public, private, governmental groups, or individuals concerned with improvement of equal employment opportunities.

QUALIFICATIONS REQUIRED:
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In order to qualify, you must meet the education and/or experience requirements described below. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Experience required: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. To qualify based on your experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as:Experience applying Federal Equal Employee Opportunity laws, regulations, and policies, processing informal and formal Complaints and Alternative Dispute Resolution; experience with Federal personnel administration policies and practices including appeals and grievances, labor relations, position classification and the development of local policies and regulations. Experience analyzing EEO related programs and data and experience communicating both verbally and in writing to coordinate AEP activities, counsel and process individual and class complaints, represent the agency in dealing with public, private and governmental groups and utilizing automated systems to gather data and prepare EEO report statistics and analyses.This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09)

Or,
Education: You must possess a PhD. or equivalent doctoral degree or three full years of progressively higher level graduate education in a field that equipped you with the knowledge, skills, and abilities necessary to do the work of an Equal Employment Specialist. (Note: You must include a copy of your transcripts if qualifying based on education.)
Or,
Combination of Education and Experience: You must have a combination of completed graduate education in an appropriate discipline and experience as described above that totals at least one year. (Only graduate level education beyond two years may be combined with specialized experience.) (Note: You must include a copy of your transcripts if qualifying based on education.)

Career Program 28

*This is TERM appointment not to exceed 18 months and may be extended up to (4) years at the agency's discretion*


You will be evaluated on the basis of your level of competency (knowledge, skills and abilities) in the following areas:

Knowledge of Alternative Dispute Resolution
Skill in processing formal and informal complaints

Ability to analyze statistical and complaint data

Knowledge of Diversity and Inclusion

Ability to communicate verbally

Ability to communicate in writing


 

Other Requirements: Click here for expanded definitions.

Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
One year trial/probationary period may be required.
Direct Deposit of Pay is Required.
This is a TERM position not to exceed 30-SEPT-2016
(Note: activity has the option of extending the appointment up to the 4-year limit).

HOW YOU WILL BE EVALUATED:
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.


Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. See Interagency Career Transition Assistance Program (ICTAP) for more information. Additional information about the program is on OPM's Career Transition Resources website.

BENEFITS:
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The Department of Defense offers an excellent benefits program. In addition to your take-home pay, your comprehensive compensation/benefits package will include most of the benefits described in the USAJOBS Resource Center.

 

OTHER INFORMATION:
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
You may claim military spouse preference, see the information in the Military Spouse Preference Under Delegated Examining Procedures information sheet.
Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19 at http://www.dtic.mil/whs/directives/corres/pdf/131519p.pdf.
U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
Locality pay does not apply in the overseas area.
On this overseas accompanied tour, medical and DoDDS special education services may not be available in the immediate location of this position.
In the overseas areas, access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only. Medical care may be provided by host nation providers. The availability and level of care at host nation medical facilities will vary by location.
Movement overseas may require you to initiate a change in your health benefits plan to ensure coverage.
Pay retention may be offered to successful applicants for positions at overseas locations. For this provision to apply to employees already overseas, the selected individual would have to require a permanent change of station move and would have to be selected as a result of a recruitment effort that had been extended outside of the overseas command involved.
For positions in a foreign country, that country's laws or international agreements may have a direct impact on the ability of an employee's same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information before applying for or accepting this position.

Apply here.

[ Reply to This ]        2576

 Community Justice Officer 
 by Editor  03/24/15 
Location: OR 
Salary: $3,800-$5,200/mo 
Expires 04/06/2015 

Job Title: Community Justice Officer
Closing Date/Time: Sun. 04/05/15 11:59 PM Pacific Time
Salary: $3,838.45 - $5,256.04 Monthly
Job Type: Regular, full time, full benefits
Location: Community Justice Campus, Bend, Oregon


Summary Benefits Supplemental Questions

This position is responsible for performing case management, supervision, counseling, skills building, and other functions necessary to supervise adjudicated juvenile delinquents or youth on diversion from prosecution. Incumbent will work directly with youth, family members, and community partners. Duties include, probation case management, intake and risk assessment, teaching pro-social skills and evidence-based supervision based upon risk to re-offend. Will act as community liaison and provide victim assistance and victim-offender mediation. Incumbent may also function as a juvenile probation officer and officer of the court to provide court services that include enforcing court orders, conducting investigations and making reports.

*This job positing is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email only. Please check your email for recruitment information, and your Governmentjobs.com account for application status.

Additional information regarding the position may be found online by clicking the Job Description link under the Job and Volunteer Center at www.deschutes.org/jobs.
Compensation:
$3,838.45 to $5,256.04 per month for a 172.67 hour work month. Excellent County benefits package when eligible. This union represented position is available immediately.
Minimum Qualifications:
Bachelor's degree in behavioral, human or social sciences field and one year of experience working with juvenile or adult offenders in a corrections or human services related field OR an equivalent combination of education and experience.

Preferred for this position:

Bilingual in English/Spanish.
Effective Practices in Community Supervision (EPICS)

Must have a demonstrated ability to:

Access community resources for youth, families and crime victims.
Monitor and supervise the conduct of juvenile offenders.
Communicate effectively both verbally and in writing.
Establish and maintain effective working relationships with youth, family members, stakeholders, co-workers, and the general public at all times.
To become certified for access to the Oregon Juvenile Justice Information System.

Must have knowledge and skills in the following:

Balanced and Restorative Justice, Oregon Juvenile Code and Evidence-based practices.
Court systems/procedures and court room protocols.
Caseload management principles.

Necessary Special Requirements:
Possession of or ability to obtain a valid Oregon drivers license within 30 days of hire date. The employment offer will be contingent upon an acceptable and verifiable driver's license and driving history, a drug screening, and a thorough employment and criminal history investigation.

Must be willing and able to drive throughout Deschutes County in sometimes adverse weather conditions.

Requires sufficient ambulatory ability to drive throughout Deschutes County and to provide face to face services in a variety of settings including, schools, youth's homes or other sites where youth and families may be located.

More information and application here.

[ Reply to This ]        2575

 Mediation Adjunct 
 by Editor  03/24/15 
Location: NC 
Expires 04/04/2015 

Adjunct Mediation Advocacy

Location: Raleigh Law School Campus
Department: Norman Adrian Wiggins School of Law
Description

Campbell University School of Law seeks a candidate to serve as an adjunct professor to teach its course entitled Mediation Advocacy (modified description: "This course covers how to settle legal disputes in negotiations and mediations - where most legal disputes are resolved. You will learn how attorneys need to depart from their advocacy practices in the courtroom and employ practices suitable for the settlement room. We will examine the theoretical foundations for effective representation and then you will have the opportunity to develop and practice relevant skills. There is no final exam. Grading is descriptive (not numerical) and based on in-class performance and written assignments. Enrollment is limited."). If hired, the candidate will be asked to teach the course in a single two-hour block each week, for approximately fourteen weeks, during either the Fall or Spring semester, on a weekday and at a time mutually convenient to the candidate and the law school. Preference will be given to candidates with at least three years of continuing active legal practice experience, and prior teaching experience.

Interested candidates should apply by clicking the button below. Please submit a cover letter expressing interest and qualifications for the position sought, current c.v. and contact information for 3 references.

Applications will be accepted through April 3, 2015.

Apply here.

[ Reply to This ]        2574

 Foreclosure Specialist 
 by Editor  03/24/15 
Location: TX 
Expires 04/20/2015 

Summary
Title: Litigation Foreclosure Specialist II
ID: 1142
Department: Foreclosure
Location: Houston, TX
Description
Summary:
The Litigation Foreclosure Specialist will provide support to the Foreclosure Department with litigation related matters associated with foreclosure accounts. Candidate will be the secondary contact for our contracted external law firms for telephonic witnessing, depositions, and the primary contact for discovery requests as records custodian for Shellpoint Mortgage Servicing. Through analysis, review and authorization, litigation-related accounts will be monitored and support given to outside counsel to efficiently manage the foreclosure litigation and ensure maximum recovery with the court system. Travel may be required.

Responsibilities:
Manage cases within the foreclosure litigation inventory as assigned by Supervisor.
Support legal firms as a witness for trials, mediation and depositions. Appear telephonically as records custodian for Shellpoint Mortgage Servicing. Explain policies and procedures under oath as needed. Appear in person for trials that do not allow the witness to appear telephonically.
Settle cases with minimal supervision within given settlement authority parameters.
Process all requests by assigned attorneys (by e-mail or telephone) for media issues, settlement authority, check requests, etc. to bring a suit to resolution.
Process all discovery, complaint and counterclaim actions as assigned.
Provide support to Supervisor and legal department with assigned cases.
Coordinate efforts directly with the firms for efficient and effective responses to all requests for discovery to include interrogatories, admissions and production of documents.
Research pertinent points of law that affect the recovery efforts.
Provide information support to the legal recovery efforts.
Identify and escalate to Supervisor any issues that cause liability or are above authority level.
Identify and escalate to Supervisor any trends that could become problematic in future suits.
Receive and process all correspondence received on accounts placed with assigned attorneys.
Ensure that all actions, discovery and witness requests are tracked through LegalFiles or other tracking database.
Work with Supervisor and other team members to ensure all trials are covered as needed.
Assist on any special projects assigned by management.
Accept special tasks as necessary and assume responsibility for successfully achieving objectives
Qualifications/Skills:
2+ years of direct foreclosure or mortgage servicing related experience preferred
Experience in the legal field with law firm desired.
Ability to interpret legal statutes and codes
Must have strong communication skills; strong analytical skills; and strong organizational skills with attention to detail.
Must be effective in multi-tasking and be goal oriented.
Must be able to work on a team or independently with minimal supervision.
Educational Requirements:
High school diploma, college degree preferred

Apply here.

[ Reply to This ]        2573

 ADR Specialist/Mediator 
 by Editor  03/24/15 
Location: NC 
Salary: Hourly 
Expires 04/02/2015 

Alternative Dispute Resolution Specialist/Mediator (ADR)
The Peaceful Resolution Center For Mediation - Charlotte, NC
Seeking Certified Alternative Dispute Resolution/Mediation Specialists with certification in Workplace, Family, and Divorce/Couples mediation. Must have completed at least 80 hours of advanced mediation training, to include 100 hours of on the job practicum. Require at least an Undergraduate Degree. Must be ADR certified by an accredited college or training institution.

This is a contract/hourly position, working with businesses and individuals that require resolution mediation without litigation. Our contract positions could extend from one week to several months, depending on the need of the client.

Positions will be primarily in the Charlotte, NC area, however, we serve all of North Carolina.

Salary: $0.00 /hour

Required experience:

Knowledge of Human Resources, Employee Relations, Recruitment, Social Services or Family Services.: 5 years

Apply here.

[ Reply to This ]        2572

 Custody Mediator 
 by Editor  03/16/15 
Location: NC 
Salary: $43-71K 
Expires 03/18/2015 

Job Class Title: Custody and Visitation Mediator I
Working Title: Custody and Visitation Mediator I
Position Number: 60006954
Department: District Court
Division/Section: District Court 20B
Salary Range: $43,530.00 - $71,167.00 Annually
Recruitment Range: $43,530.00 - $57,349.00
Salary Grade / Salary Grade Equivalent: Grade 21
Competency Level: Not Applicable
Appointment Type: Permanent Full-Time
Pos. Location: Union County, North Carolina
Opening Date: Wed. 03/11/15
Closing Date/Time: Tue. 03/17/15 5:00 PM Eastern Time

Print Job Information | Apply


Description of Work Benefits Supplemental Questions

**This position is 36 hours/week and includes benefits.**

The 20B Judicial District Court, serving Union and Cabarrus counties, seeks a qualified mediator to provide services in the Custody and Visitation Mediation Program in accordance with NC General Statutes §50-13.1. These cases involve unresolved issues about the custody and visitation of minor children in an effort to reduce litigation of custody and visitation disputes.

The primary duties of the position include but are not limited to the following:
Conduct orientation sessions advising clients of what to expect in the custody mediation process.
Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes.
Facilitate mediation sessions using neutral mediation techniques to assist parties in reaching agreements.
Utilize knowledge of child development and family dynamics to assist parties in making decisions.
Assist parties in developing parenting agreements that are in the best interests of children and reducing those agreements into a well-written parenting agreement.
Interact with courts and the court community to foster confidence in and provide accurate information about custody mediation.
This position reports to the Family Court Administrator. The selected candidate must be able to travel to Union and Cabarrus counties.

Knowledge, Skills and Abilities / Competencies:

Knowledge of: child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management.

Skills in: oral and written communication; analysis; conflict resolution; public speaking; Microsoft Word; and using general office equipment including computers, printers, telephones.

Ability to: use neutral techniques of mediation obtained through training and experience; assist parties in evaluating the impact of specific custody and visitation arrangements on children that they might be considering; maintain neutrality in the treatment of the parties; diffuse threatening situations, if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; and draft parenting agreements.

Must possess valid NC Driver's License.

Minimum Education and Experience Requirements:

Master's degree in psychology, social work, family counseling, or a comparable human relations discipline and two years of experience in these fields or comparable areas.

Management prefers applicants with two (2) or more years of experience in mediation or negotiation and public speaking skills.

Additionally, for a person to qualify to provide mediation services pursuant to NC General Statutes §39A (7A-494), he or she must have at least forty (40) hours of training in mediation techniques by a qualified instructor of mediation as determined by the North Carolina Administrative Office of the Courts (NCAOC). This training may be acquired before employment with the NCAOC or may be provided while on the job.

Attach cover letter, résumé, and writing sample.

Supplemental and Contact Information:

INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 877-204-4442.

Apply here

[ Reply to This ]        2571

 Ombuds Coordinator 
 by Editor  03/16/15 
Location: GA 
Salary: $42-45K 
Expires 03/21/2015 

Coordinator, Office of the Ombudsperson-15000300
Description

Manages the initial point of contact with students, staff, and faculty seeking conflict-related assistance and provides general and specific information to potential visitors about the Office of the Ombudsperson and services. Provides planning, coordination, and implementation of routine and/or complex activities and projects related to the management of the Office. These activities may include serving as a liaison for the Office of the Ombudsperson, preparing official correspondence, and communicating to the campus community regarding the activities of the Office.

Job Duties/Responsibilities

Serves as point of contact between the Ombuds Office and the campus community with regard to conflict education and training.
Conducts Conflict Resolution mini-workshops for students in a classroom or one-on-one setting.
Assists the Ombudspersons with the implementation of the Student Conflict Prevention Program (SCPP).
Manages the Conflict Resolution Symposium project.
Coordinates data, materials and logistics for workshops and trainings.
Assists with the design, development and dissemination of training materials.
Designs, develops, and disseminates marketing materials.
Responds to and researches student complaints and provides resources to student complainants.
Assists student, staff, and faculty visitors by providing information about the Office’s services; educates visitors about the Office’s confidentiality and neutrality; and performs the visitor intake processes.
Consults with visitors, specifically students, with issues related to financial aid, grade disputes and student records.
Maintains records and data necessary for completion of quarterly and annual reports.
Assists in the preparation and design of reports for the Office (quarterly and annual).
Maintains department records and files.
Coordinates and analyzes statistical and evaluative data for the Office.
Maintains the Office’s CMRS (Case Management and Reporting System).
Disseminates correspondence related to Office events and activities.
Plans special events, such as Conflict Resolution Day and other events in partnership with other campus departments/offices.
Manages and assists with budget activities, approves and monitors expenditures, coordinates payment of invoices.
Makes travel arrangements and accommodations for staff.
Inventories and orders supplies and equipment; maintains service contracts on office equipment.
Performs general office duties, such as answering phones, providing information to potential visitors, scheduling meetings, etc.
Assists Ombudspersons with Alternate Dispute Resolution Committee duties and activities.
Manages the Social Media of the Office.
Performs other related duties as assigned.

Knowledge, Skills, and Abilities

Excellent oral, interpersonal, and written communication (including editing) skills.
Considerable knowledge of office and University policies and procedures.
Knowledge of various computer equipment, word processors, spreadsheets, databases, and other software packages.
Ability to multi-task and use independent judgment.
Excellent time management, customer service, and organizational skills.
Knowledge of applicable federal, state, University and Board of Regents rules and regulations.
Ability to work independently.
Qualifications

Bachelor's degree in Social Science or related field and four years of related experience. Experience with mediation and conflict resolution processes preferred.
Job: Academic Programs

Primary Location: Atlanta



Department: Office of the Ombudsperson

FLSA Status: Exempt

Job Posting: 03/09/15, 8:27:21 AM

Unposting Date: 03/20/15, 8:59:00 PM

Pay Grade: 15

Salary : $42,000 - $45,000

Preferred Hiring Qualifications: Preference may be given to those who have education and experience with mediation and/or conflict resolution; project and office management; and financial reporting. Excellent writing and verbal skills a required.

Special Instructions:
A cover letter and resume are required for consideration. Finalist candidates will need to submit name and contact information for three references.

Apply here.


[ Reply to This ]        2570

 Ombudsman 
 by Editor  03/16/15 
Location: NM 
Expires 04/01/2015 

OMBUDSMAN
Requisition Number: 53902
Location: NM-Albuquerque
Type of Opportunity: Regular Full-Time
FLSA Classification: EXEMPT
Minimum Experience: 3 years
Minimum Education: Bachelor's Degree
Shift: Normal

Minimum Skills/Requirements

Bachelor degree in Business, Healthcare, Public Administration, Communication, Counseling, Social Work or a related field required; Masters preferred. Specific experience in a healthplan or multifaceted health care organization in advocacy position is preferred. Knowledge of relevant healthcare regulations including HIPAA, patient privacy, member protections and rights under MCO arrangements, etc. Bachelor’s degree and minimum of 3-4 years in healthcare or advocacy related experience with emphasis on mediation, negotiation, oral and written communication, problem resolution and program development.

Requires knowledge of managed care operations, as well as state and federal regulations impacting, but not limited to, patient protection, privacy, human rights regulations, ADA, and others. Position requires the ability to analyze and interpret data, write effectively (both formal and email format) and verbally communicate effectively with members and all levels of the organization.

Strong organizational and prioritization skills and ability to collaboratively work with all levels of the organization. Ability to collect and synthesize qualitative and quantitative information to determine appropriate courses of action in complex situations that may not be addressed by existing organizational policies, procedures or protocols.

Ability to make decisions that require data and other analysis and investigation to define solutions and continuous improvement ideas to ensure the highest quality of patient/member satisfaction. Ability to work independently, as well as work in a team to address and resolve operational and/or systemic issues.

Walks, sits, stands in place, arm/wrist/hand movement, lifts.

Primary Job Functions

The PCC Ombudsman (PCCO) serves to impartially investigate, address and resolve Member issues while operating with a significant degree of independence from PHP management. The PCCO attempts to internally resolve Member issues including the ability to access services and to understand their rights and responsibilities under Centennial care working with PHP business operations. Documents and analyzes data to consider trends and opportunities to continuously improve services.

• Develops and implements the Presbyterian’s Centennial Care (PCP) healthcare ombudsman program

• Ensures PCC Ombudsman services are accessible to members by multiple entryways (phone, internet, office, etc.) and delivered in culturally competent manner and accessible to individuals with limited English proficiencies and people with disabilities, as well as including development of member outreach activities in the community and informational materials for members and their family.

• Serves as access point for member complaints and concerns about access to services, benefits, policy, claims, authorizations, provider information, and coverage related to service denials, terminations, etc. when the member is not able to resolve the concern directly with PCC; assists members to understand and navigate the Centennial grievance and appeal process when needed

• Develops a protocol for referring unresolvable issues to HSD and other state officials as necessary to ensure the safety and well-being of beneficiaries

• Conducts impartial, confidential and independent investigations involving fact-finding and gathers information to understand the context of the member complaint/dispute & assesses the overall gravity of the situation and meets w/ the appropriate PCC parties to discuss issues and recommends options to assist in internal resolution and/or facilitates contact w/ external groups as necessary

• Develops and maintains a system and supporting processes to document activities related to the member matters and investigations, including a system to log, track and monitor matters with defined timelines for review and resolution

• Develops strategy and implementation plan for data collection and analysis of trends/patterns such as those indicating systemic issues for further review and consideration by the PCC Ombudsman and PCC/PHP management including, but not limited to, data inputs from the PCSC member complaint processes and Advocate application system

• Provides feedback and regular reports to PCC and PHP Senior management (and Board Committee?) by areas of member concerns impacting satisfaction and the quality of patient care; works with PCC management to define and implement corrective actions and continuous improvement solutions.

• Establishes performance metrics to demonstrate PCC Ombudsman program effectiveness, including but not limited to, member satisfaction, legal case avoidance, and increased quality of care and efficiency

• Provides internal consulting and training services to PCC on communication & dispute resolution. Strategies to improve organizational effectiveness.

• Performs other functions as required.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Apply here.

[ Reply to This ]        2569

 Conflict Resolution Program Specialist 
 by Editor  03/16/15 
Location: DC 
Salary: $64-$99K/yr 
Expires 03/17/2015 

SALARY RANGE: $63,722.00 to $99,296.00 / Per Year
OPEN PERIOD: Tuesday, March 10, 2015 to Monday, March 16, 2015
SERIES & GRADE: GS-0301-11/12
POSITION INFORMATION: Full Time - Permanent
PROMOTION POTENTIAL:13
DUTY LOCATIONS: 2 vacancies in the following location:
Washington DC, DC View Map
WHO MAY APPLY: United States Citizens
SECURITY CLEARANCE: Public Trust - Background Investigation
SUPERVISORY STATUS: No
JOB SUMMARY:
Are you interested in a rewarding and challenging career? Join the U.S. Department of Justice!

The Department of Justice (DOJ), Community Relations Service (CRS) is seeking to hire a highly qualified Program Specialist to assist in the development, coordination, integration, analysis, evaluation, and execution of conflict resolution policies, plans, programs, and training conducted by CRS.

CRS is responsible for resolving conflicts and preventing violence when racial tensions that threaten community peace and stability arise by assisting state and local officials, law enforcement officials, business leaders, and community residents. CRS also prevents and responds to hate crimes committed on the basis of actual or perceived race, color, national origin, gender, gender identity, sexual orientation, religion or disability.

TRAVEL REQUIRED
Not Required
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
U.S. Citizen or National
Background Investigation to include drug testing
Selective Service Registration is required, as applicable
You may be subject to a pre-employment drug test.
A one year probationary period will be required.
DUTIES:
Back to top
The incumbent provides advice and assistance to the Director related to the development and coordination of CRS special projects, operational issues, and dispute resolution/mediation training. Specifically, the incumbent will perform duties including but not limited to:

Developing, coordinating, and executing proposals to enhance conciliator/facilitation competencies.
Promoting conflict resolution education addressing community issues among law enforcement organizations.
Researching and analyzing pertinent laws, regulations, policies and precedents related to civil rights and hate crime issues.
Evaluating and determining impact of hate crimes on community responses and law enforcement practices.
Writing position papers to effectively communicate information.
Developing and preparing training recommendations and proposals.
Responsibilities will increase and assignments will become more complex as your training and experience progresses.

Apply here.

[ Reply to This ]        2568

 Resettlement Case Specialist 
 by Editor  03/16/15 
Location: SC 
Expires 04/01/2015 

Resettlement Case Specialist
Job Title: Resettlement Case Specialist
Job Type: Full-Time
Location: Spartanburg, SC


Job Description:

Job Title: Resettlement Case Specialist
Reports To: Office Director
Work Location: Spartanburg, South Carolina
Status: Full time 40 hours, some evenings and weekends required

Position Summary:

This position has primary responsibility for coordinating required services to newly arriving refugee families as well as ongoing adjustment, orientation, and medication services for eligible clients. This position will also supervise Resettlement Interns and Volunteers. The Resettlement Case Specialist will work closely with community organizations, churches, landlords, and service providers to facilitate self-sufficiency among clients.

Responsibilities:

Client Services
• Provide necessary orientations as needed to clients
• Secure appropriate housing and furniture prior to client arrival in US
• Conduct comprehensive family assessment with each client within one week of arrival in the US and make referrals to additional services as needed
• Assist clients in creating initial budget and provide basic financial information
• Ensure that clients promptly receive health screenings, public aid enrollment, and are enrolled in ESL classes
• Perform home visits and evaluations during resettlement period
• Conduct additional screening and follow-up evaluations for cases with minors traveling alone
• Provide mediation services between clients and outside entities (i.e., neighbors, landlords, volunteers, service providers, et al)

Management and Administrative Responsibilities
• Maintain accurate records of client files, case notes, and reporting records and submit monthly program reports
• Actively participate in office meetings, staff development opportunities, program trainings, community activities, and organizational events
• Manage intake of all cases for resettlement through the Spartanburg office, completing all pre-arrival preparations
• Provide supervision and accountability for Resettlement Interns/Volunteers
• Ensure timely and appropriate services at the Spartanburg office

Volunteer Management
• Communicate with volunteers and church sponsors involved with refugee families, in coordination with the Volunteer and Church Mobilization Coordinator
• Supervision – Assist with the training and supervision of interns and interpreters when necessary


Qualifications:
Personal Christian faith and a heart for service to vulnerable people
Committed to the mission, vision and values of World Relief
Cross-cultural experience desired
BA/BS and background in social services or case management preferred
Fluency in one of the following preferred but not required: Bhutanese, Somoli, Arabic, Spanish
MS Office skills required
Highly self-motivated with strong follow-through and problem-solving skills
Direct-service experience with vulnerable populations preferred
Valid driver’s license, regular access to vehicle, and ability/willingness to drive 15-passenger van required
Occasional evenings or weekends required


For World Relief staff, strong commitment to the mission vision and values of World Relief is essential and Christian faith is a prerequisite for employment based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race color ancestry national origin citizenship age sex marital status parental status membership in any labor organization political ideology or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff shares the same religious commitment.

Pursuant to the Civil Rights Act of 1964 Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to and does hire only candidates who agree with World Relief’s Statement of Faith.” EOE/M/F/D/V.

Apply here.

[ Reply to This ]        2567

 Conciliation Services Mediator 
 by Editor  03/10/15 
Location: AZ 
Salary: $53-56K 
Expires 04/01/2015 

JOB TITLE: Conciliation Services Mediator

JOB DESCRIPTION: Conciliation Services Mediator - position requires a law degree, with mediation experience preferred.

Job Description: This position works under the supervision of the Conciliation Services Director and will use judgment in selecting appropriate guidelines and in applying general policies and procedures. This position will conduct case management conferences and resolve disputes; conduct mediation conferences regarding child custody, parenting time, child support and property and debt division. Must keep current in mediation theory and practice as well as with current statutory changes. Will provide service within time constraints defined by statute and policy; refer clients to appropriate community agencies; calculate child support; prepare reports and keep records; prepare written agreements in accordance with program policy and will perform other services as assigned or required. Visit https://www.pinaljobs.com and look for “Conciliation Services Mediator.”

LOCATION: Pinal County, Arizona

SALARY RANGE: $53,150.76 to $55,858.40

POST UNTIL DATE: March 30, 2015

[ Reply to This ]        2566

 Employee Relations 
 by Editor  03/09/15 
Location: CA 
Expires 03/28/2015 

CSU Careers Job Details

Title:
Employee Relations and Compliance Manager

Campus:
Humboldt

Job ID:
15-19

Time Base:
Full-Time

Link to Apply Online:
http://www2.humboldt.edu/hsuhr/documents/AdminII_APS_HR_000.pdf

Campus Employment Homepage:
Date Posted:
February 27, 2015

Closing Date:
Open Until Filled

Brief Job Description
Review: March 27, 2015
(Job #15-19) Employee Relations and Compliance Manager, Administrator II. Salary is commensurate with qualifications and experience. This is a full-time, benefited, 12-month position in Human Resources and Academic Personnel Services. This position is an Administrator II in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information, including the extensive benefits package, can be found at www.calstate.edu/HRAdm/policies/mpp.shtml.

Position Summary: The Employee Relations and Compliance Manager provides advice, planning, problem-solving and guidance to the university on a broad range of issues including employee relations, labor relations, training and development, organizational change, and performance management.

Duties: The successful candidate will:
? Serve as HSU’s Discrimination, Harassment and Retaliation (DHR) Administrator and is charged with administering equal opportunity policies and coordinating compliance with the laws and regulations prohibiting discrimination, harassment, and retaliation.
? Manage, investigate and respond to employee complaints of discrimination, harassment and retaliation (DHR), including complaints filed with external agencies, ensuring proactive and effective management of (DHR) cases.
? Serve as Deputy Title IX Coordinator for compliance and training, supporting program development and deployment, and serving as an advisory and reporting resource for the university.
? Responsible for managing and coordinating the training activities for employees that is required for full compliance with applicable policies, procedures, rules, regulations and standards in the areas of, but not limited to, Discrimination (including Sex Discrimination), Harassment (including Sexual Harassment, Sexual Violence, Domestic Violence, Dating Violence, and Stalking), and Retaliation.
? Collaborates, coordinates, and partners with other offices, including the CSU Office of General Counsel, the Dean of Stu-dents, Athletics, Housing, University Police and other administrative and operational areas as necessary to ensure compliance with policies aimed at preventing sexual violence and other forms of sex-based discrimination to ensure university-wide compliance with all statutory and regulatory requirements.
? Serve as the University subject matter expert on regulatory and compliance programs and provide information and training to employees to ensure that relevant policies and programs are effectively implemented.
? Supervise the university’s Training and Development specialists and promote university-wide professional development programs and activities encompassing a range of soft skills, technology and leadership topics.
? Collaborate with various departments on training, professional development and compliance initiatives including Risk Management, Contracts and Procurement, Environmental Health and Occupational Safety, Public Safety, Information Technology Services, Student Disability Resource Center, Office of Diversity and Inclusion and Facilities Management.
? Serve as the ADA Administrator responsible for developing, conducting, and overseeing programs and activities related to the accommodation of employees, applicants and visitors with disabilities.
? Coordinate the preparation of the University’s annual Affirmative Action Plan, engage in a multitude of monitoring and reporting activities related to the plan, and ensure that all hiring processes comply with non-discrimination and equal employment opportunity policies;
? Assist managers through the progressive discipline process, draft campus discipline notices, and represent the University in State Personnel Board hearings.
? Serves as primary contact for Sponsored Programs Foundation employees in matters relating to employee relations, labor relations, ADA, claims of discrimination, harassment and retaliation.

Minimum Qualifications: Education and Experience: Equivalent to graduation from a four-year college or university, preferably in business administration, human resource management, public administration, industrial or personnel psychology, or a related field. Four years of progressively responsible professional human resources work experience. Demonstrated experience with conducting investigations. The successful candidate must have supervisory and/or management experience.

Knowledge, Skills and Abilities:
? Thorough knowledge of Federal and State labor laws and ability to interpret and apply laws, regulations, standards and procedures, including EEO and ADA compliance procedures as well as knowledge of human resources development and training strategies.
? Demonstrated ability to be an effective team player, as well as work independently with initiative and to quickly acquire a thorough familiarity of the organization, collective bargaining practices and the diverse programs of the university. Must be sensitive to the needs of the university and its employees and have a strong commitment to customer service as well as the ability to maintain composure in contentious and difficult situations.
? Demonstrated understanding of, and commitment to the principles and procedures necessary to implement equal employment opportunity and diversity guidelines, as well as a track record of successful experience with diverse populations, a commitment to diversity, and sensitivity to the local and global diversity of peoples and cultures. Emotional intelligence and cultural competence are essential.
? Experience in dispute resolution and mediation, performance management, preparing reports, policies, procedure manuals, and complaint responses, conducting investigations and the ability to gather and analyze data.
? Ability to communicate ideas and recommendations to a wide spectrum of audiences, to establish and maintain professional working relationships, to maintain confidentiality, to exercise sound judgment and discretion when addressing and resolving highly complex and sensitive matters.
? Excellent interpersonal skills, organizational skills, and strong written and verbal communication skills.

Preferred Qualifications: Background and training in the conduct of sensitive and confidential investigations; experience working with external regulatory agencies, such as the Department of Education, Office for Civil Rights, the U.S. Equal Employment Opportunity Commission, and/or the U.D. Department of Labor; experience with legal, regulatory and policy compliance; public sector and/or higher education experience; advanced degree in a relevant field, such as Public Administration, Human Resources or Law; experience working in a collective bargaining environment.

Application Procedure: Applicants must submit a letter of interest, resume and contact information for at least three professional references to Human Resources, 1 Harpst Street, Arcata, CA 95521-8299 or via e-mail to careers@humboldt.edu.

Application Deadline: This position is open until filled. The first review of applications will begin March 27, 2015.

HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education--or activities only part of which are qualifying--will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus.
Class Code: 3312
Evidence of required degree(s), certification(s), or license(s) will be required prior to the appointment date. The successful candidate for a position at HSU is required to be fingerprinted through the Humboldt State University Police Department or their local law enforcement agency. The results of the fingerprint process must be received by the university prior to the candidate’s appointment. The cost of the fingerprinting is borne by the university.

Humboldt State University is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu.
Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Application Information

[ Reply to This ]        2565

 Director of Employee Relations 
 by Editor  03/09/15 
Location: TX 
Salary: $92-112K 
Expires 03/28/2015 

Director - Employee Relations JobID: 13959

Position Type: Share on facebookShare on twitterShare on emailMore Sharing Services1

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Print Version
Closing Date:
03/27/2015
05 - Administration: Central Office/Director
Date Posted:
3/2/2015
Location:
Human Resources
For Fiscal Year:
2015-2016

The Power of US begins with you! Austin ISD is seeking quality teachers, administrators, and other professionals who will share our goal of helping each child reach his/her fullest potential. We are located in the capital of Texas, a legendary city famous for live music and a quality of life that is unparalleled. Be the difference in Austin ISD!

JOB PURPOSE AND RESPONSIBILITY:

The Director of Employee Relations has responsibility for coordinating employee relations’ services, including handling of professional employee grievances, investigation of alleged employee misconduct and other professional difficulties, termination or non-renewal of employment and interpreting/administering personnel policies of the District.

ESSENTIAL FUNCTIONS:
Review applicable department areas for compliance with District, State and Federal policies, rules, and regulations.
Receive, address and respond to inquiries, requests for information and grievances relating to various assigned services from teachers, school administrators, and the general public on non-routine matters.
Attend and participate in meetings with directors and other administrative personnel to address issues as they relate to assigned areas, including planning and coordinating with other departments and within department areas.
Maintain contact with outside organizations for purpose of obtaining pertinent personnel information, addressing related issues, enhancing communication with school district and promoting support for District from community.
Read pertinent literature in order to stay abreast of personnel practices.
Develop District-wide procedures, practices and policies.
Develop and monitor District-wide employee assistance programs.
Conduct orientation sessions for new employees.
Conduct exit interviews with employees who resign from the district.
Oversee the appraisal process for professional and administrative employees.
Plan short and long term strategies, objectives, and priorities for areas of responsibility with staff assistance and input from teachers, principals, and other administrative staff. Participate in activities of local- and state-level interest groups.
Review established general operating routines for day-to-day management of employee relations.
Assign responsibilities and organize work based on need, priority, and ability of staff. Revise workflow and solve problems as needed. Review annual calendar for generation of internal and external reports. Coordinate with other departments.
Assign duties to staff based on priorities and employee ability. Provide feedback as needed to assure quality of work and accomplishment of objectives.
Determine training needs of subordinates. Arrange or establish programs and participate in those programs as necessary. Provide guidance through group and individual meetings with staff.
Provide counseling to staff on professional development matters and individual problems. Monitor and assist, as necessary, in the development of problem resolution methods for use within department.
Participate in development of departmental budget and budget justification for presentation to the Board. Participate in the development of the district budget with regard to salaries and related issues.
Provide staff and others both oral and written instruction in form of interpretation of District policy, State and Federal regulations and requirements.
Establish standards of quality and guidelines for employees in Employee Records and the Leave Office in an effort to standardize them. Establish general operating standards where no District, State or Federal policies, regulations or guidelines exist. Clarify and revise as needed.
Continually review development of and improvement within employee relations department as performed staff and others. Monitor work of subordinates for accuracy, conformance to policy and completeness.
Continually review work of staff. Provide formal and informal feedback in written and oral form regarding strengths and weaknesses, as well as ways to improve weak areas.
Interview, evaluate and recommend individuals for hire within the human resources department. Participate in the establishment of methods for employee development and/or career advancement.
QUALIFICATIONS:
Bachelor’s Degree, Master’s Degree and/or Doctorate of Jurisprudence preferred
Minimum of three years’ experience in human resources employee relations
Must have knowledge of federal, state, and local rules/regulations related to human resources
Mediation experience and 40-hour mediation training preferred
Ability to handle difficult employment issues in a highly professional and expeditious manner
Excellent communication, interpersonal relations, and supervision of others skills
Knowledge and skill in the use of personal computers and their software
Required proficiency in Microsoft Word and Microsoft Excel

SKILL REQUIREMENTS:

This position requires knowledge and skill in the use of personal computers and their software. Proficient in Microsoft Word and Excel and in other computerized applications. Incumbent must have a thorough working knowledge of the public education system, issues and policies. Incumbent must have excellent skills in verbal, written and interpersonal communications, excellent analytical and problem solving abilities, and excellent skills in organizing and conducting events.

OTHER DUTIES AS ASSIGNED:

Perform other related duties as assigned; however, all employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.

PHYSICAL EFFORT AND WORK ENVIRONMENT:

Services are generally provided in a normal office setting. Some travel is required. This position may involve rare exposure to blood or body fluids. Regular attendance is required for this position.

PERSONAL WORK RELATIONSHIPS:

This position reports directly to the Executive Director of Human Resources to provide information and status reports and/or receive instruction and guidance. Receives general direction from supervisor. Work is guided by established policies and discussed with supervisor as needed. Supervisor evaluates work for the overall impact on division. Incumbent will provide instruction and technical supervision to assigned staff on non-routine and policy matters. Incumbent will directly supervise an Employee Relations Coordinator and two secretaries.

COMPENSATION:
Salary Grade A10
230 Days
$92,000-$112,000 (Salary based on experience and qualifications)

Closing Date: March 27, 2015

An Equal Opportunity Employer

Apply here.

[ Reply to This ]        2564

 Director of Conflict Resolution and Mediation Programs 
 by Editor  03/09/15 
Location: North Carolina 
Expires 04/01/2015 

Classification Title: Director-Professional (Other)
Working Title: DIRECTOR OF CONFLICT RESOLUTION AND MEDIATION PROGRAMS
Campus: East Carolina University
Region: Coastal
Job Summary: Reporting to the Associate Provost in the Office for Equity and Diversity (OED), the Director of Conflict Resolution and Mediation Programs will provide leadership and oversight of the unit's informal resolution strategies, programs, and resources. Services managed, coordinated, and offered by the Director will promote enhanced employee engagement, positive workplace environments, and proactive resolution to complex issues in the workplace and classroom.

Responsibilities and Duties

- Developing an educational initiative to inform faculty and staff about the benefits of conflict resolution and provide strategies for resolving conflict in the workplace.
- Addressing workplace disputes and concerns raised by faculty, staff, and student employees in an effort to resolve potential equal opportunity-related conflicts before elevating to formal grievance processes.
- Providing centralized conflict resolution information and services for faculty, staff and administrators.
- Informing the campus community about conflict resolution and mediation programs available through the Office for Equity and Diversity.
- Developing a network of diverse mediators available to assist with co-mediation services and educational programs.
- Coordinating private mediation sessions for faculty, staff and student employees experiencing conflict in the workplace and classroom.
- Reporting patterns and trends in conflict matters to the Associate Provost.
- Clarifying the institution's practices, policies and rules for individual clients seeking guidance and assistance.
- Creating programs and services to improve workplace communication, work relationships and other factors negatively affecting the workplace.
- Providing facilitative mediation and other conflict resolution strategies before and after a formal investigation and/or peer-hearing.
- Providing guidance regarding the revision of university policies, practices and protocols.
- Developing and overseeing an umbrella policy and/or standard operating practice for handling employee and student concerns and grievances.
Minimum Qualifications: Minimum Qualifications
- Masters, J.D. or Advanced degree in a related field OR a Bachelor's degree with at least five years of experience in mediation/conflict resolution services.
- A minimum of three years in one of the following: conflict resolution, mediation, employment regulations and practices, or policy application.
- Must have at least three years of higher education experience and a strong working knowledge of higher education operations.
- Must possess strong organizational skills; excellent written, speaking and listening skills; and demonstrated experience in working with and across diverse communities.
Position Number: 002191
Posting Date: 10-15-2014
Closing Date: Open Until Filled

Apply here.

[ Reply to This ]        2563

 Senior Mediator 
 by Editor  02/24/15 
Location: MA 
Expires 03/06/2015 

SENIOR MEDIATOR, #15-045, Public Inquiry & Assistance Center
SENIOR MEDIATOR, #15-045, Public Inquiry & Assistance Center

Agency Name: Office Of The Attorney General
Official Title: SENIOR MEDIATOR, #15-045, Public Inquiry & Assistance Center
Functional Title: SENIOR MEDIATOR, #15-045, Public Inquiry & Assistance Center
Occupational Group: Other
Position Type: Not Given
Full-Time or Part-Time: Full-Time
Salary Range: $0.00 to $0.00 Annually
Bargaining Unit: N/A
Shift: Day
Confidential: No
Number Of Vacancies: 1
City/Town: Boston
Region: BOSTON
Facility Location:
Application Deadline: 03-05-2015
Apply Online: No
Posting ID: J46401
Duties:
The Attorney General is seeking a Senior Mediator to assist in its fast-paced, high-volume Public Inquiry & Assistance Center (PIAC). The Senior Mediator will become a specialist for a variety of consumer related inquiries, mediations and outreach events.

Primary Duties: The Senior Mediator will oversee the Elder Hotline program and will handle all aspects of the Elder Hotline staffing programs including screening, interviewing, hiring, training and performance management of volunteers and interns; will work with management to implement and manage short and long range objectives for maintaining a viable consumer response operation. The Senior Mediator will also partner with the Director to ensure integration of the regional offices on elder issues, mediations and hotline calls when necessary. The Senior Mediator will be part of the management team, overseeing a team of PIAC Mediators and monitor workloads, quality of work and mediation effectiveness.

The Senior Mediator will produce and maintain the hotline schedule, review and assign mediations, and perform quality control reviews; work with staff to ensure consistency, quality, and minimize errors. The Senior Mediator will be an important contributor for providing PIAC team coaching, feedback and performance evaluations; will maintain a mediation caseload and demonstrate proficiency in performing significant mediations and special projects. Will perform hotline shifts, duty officer shifts and mail reading as necessary. Additionally, will participate in Elder outreach and community education events, handle PIAC supervisor hotline calls, special projects and other duties as requested.

Qualifications:
Bachelor’s Degree, preferably in Political Science, Business Administration or other related field. Prefer a minimum 3-4 years experience in mediation, consumer protection issues or related field. Candidates must be highly professional and able to work effectively with the public; have exceptional skills in writing, oral communication, research, interpersonal, organizational, and analytical skills; proficiency with Microsoft Office Suite and experience using database management systems. Candidates must maintain confidentiality of sensitive information; be able to meet deadlines and manage multiple projects in a fast-paced environment; work both independently and in a team environment. Experience in community and education outreach is preferred. Fluency in a foreign language, a plus. This position is not subject to the requirement and certification of G.L. Chapter 233, Section 23C. This position does not perform in a legal advisory capacity.

Comments:
Salary: Salary commensurate with experience.

This Office is an Equal Opportunity Employer.
The Office actively seeks to increase the diversity of its workforce

How To Apply:

Applications for this position are accepted using the Employment and Recruitment website of the Attorney General’s Office. To apply for this position, visit the website at: this link

The information and forms required for this position will be indicated in the posting on our website. You will be asked to create a profile and to upload your cover letter and resume when you submit your application.

Agency Web Address:
http://www.mass.gov/ago

The Commonwealth acts in good faith to affirmatively recruit a diverse population.If you wish to self-identify, please click on the links below. Completing this formis voluntary. If you choose to self-identify, please note that all Affirmative Actionand Disability data is kept in a confidential file.

Link to Disability Form (return this form to the ADA Coordinator listed below)
http://www.mass.gov/anf/docs/hrd/odeo/veterans/disabled-veteran-applicant-self-id-form.doc

Link to the Veterans Forms (return this form to the Diversity Officer listed below)
http://www.mass.gov/anf/docs/hrd/odeo/veterans/gender-race-veteran-applicant-self-id-form.doc

Diversity Officer/ADA Coordinator:
N/A

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Apply here.

[ Reply to This ]        2562

 UN Ombuds 
 by Editor  02/24/15 
Location: NY 
Expires 03/15/2015 

Background

The position of Ombudsman* for the Funds and Programmes functions as a complementary part of the integrated Office of the United Nations Ombudsman. The incumbent addresses grievances raised by staff and related personnel of the Funds and Programmes. He/she works under the general authority of the United Nations Ombudsman and has direct access to the Executive Heads of the Funds and Programmes. The Ombudsman is subject to UN Staff Regulations, Rules as well as applicable Policies, of the organization responsible for administrative oversight as the contracting organization.
The objective of the services of the Ombudsman for the Funds and Programmes is conciliation by seeking mutually acceptable solutions through informal means. The purpose of such an informal procedure is to foster a harmonious and productive work environment, thereby contributing to greater organizational and operational efficiency. His/her services are available to staff members and related personnel of UNDP, UNFPA, UNICEF, UNOPS and UN Women. Staff members and related personnel of the Funds and Programmes may contact the Funds and Programmes Ombudsman for help on any work-related problem where a perspective outside of formal channels might be helpful.
*The word “Ombudsman” is Scandinavian and means “representative” or “proxy.” The term is gender-neutral in origin and is used by the International Ombudsman Association (IOA) to communicate to the widest possible community. Variations of the term exist (i.e. ombuds, ombudsperson) and are common among those practicing in the ombudsman field.

Duties and Responsibilities

The Ombudsman for the Funds and Programmes is responsible for the following duties:
Provide an impartial, independent and informal conflict-resolution mechanism for the settlement of employment-related problems for staff members and related personnel of the funds and Programmes;
Explore with staff members and related personnel the options and different avenues open to them, taking into account the rights and obligations existing between the organization and staff members;
Undertake informal, independent fact-finding on issues brought to the attention of the Office, as required;
Liaise with relevant actors in the various United Nations offices to achieve solutions to employment-related problems raised by their respective staff members;
Maintain regular contact with the Executive Heads of UNDP, UNFPA, UNICEF, UNOPS and UN Women.
Foster a close working relationship with the United Nations Ombudsman;
Identify and analyze policies, procedures and practices with the organizations that cause tension or conflict and interpret trends;
Actively participate in the development of practices, procedures standards and policies of the Office of the United Nations Ombudsman;
Liaise with the Mediation Division, Office of the United Nations Ombudsman, as required, in mediations that relate to staff members of the Funds and Programmes and in overriding matters of policy.
Prepare an annual report providing practical recommendations for systemic improvement which will be submitted to the respective Executive Boards and will form a part of the annual report of the United nations Ombudsman submitted to the General Assembly;
Raise awareness among staff members and related personnel about the functions and mandate of the Ombudsman for the Funds and Programmes within the framework of an overall information and communication plan of the Office of the United Nations Ombudsman;
Ensure that the distinct aid and work environment of staff members of the Funds and Programmes is appropriately reflected in the working arrangements, practices and policies of the Office of the United Nations Ombudsman;
Supervise the substantive work of case officers;
Travel to field offices of the Funds and Programmes, as required, to respond to conflict or to raise awareness as a preventative measure, or supervise the travel of case officers of the Office of the UN Ombudsman to such field offices;
Perform other duties as required.

Full information here.

[ Reply to This ]        2561

 Mediator 
 by Editor  02/24/15 
Location: NC 
Expires 03/05/2015 

Mediator - Independent Contractor - Raleigh/Durham
Beacon Group, LLC - Raleigh-Durham, NC
Beacon Group, LLC, located in the Washington, DC metropolitan area, is seeking Independent contractor mediators to mediate workplace mediations in the federal sector in the Oakland, California, San Francisco area. "Please, qualified candidates only need respond."

The following criteria is required of candidates:

Mediators must have a minimum of 5 years of experience relating to the use of mediating techniques such as facilitation, negotiation, and developing resolution options between opposing parties. As part of the 5 years experience, the mediator must have mediated as the Lead Mediator for a minimum of 2 years. A minimum of five mediations must have been mediated within the most recent 24 month period.

Completion of a certification/educational program which includes basic and advanced courses and a practicum, as well as certification and/or training to conduct equal employment mediations in the federal sector is required.

Mediators must be knowledgeable and experienced in a wide variety of mediation approaches and techniques, and must have the knowledge, skills and abilities to apply different styles as determined by Requesting Offices, particular circumstances, and employee preferences.

All final candidates will be required to undergo background screening with fingerprinting

Apply here.

[ Reply to This ]        2560

 Equal opportunity Specialist 
 by Editor  02/16/15 
Location: VA 
Expires 03/21/2015 

Department Compliance, Diversity and Ethics
Alternate Department Description
Criminal Background Check Standard Background Check
Restricted Position?
Job Category Admin or Professional Faculty
Role (State) Job Title Equal Opportunity Specialist
Working Title Equal Opportunity Specialist
Job Type Full-Time
Position Number FA26Dz
Recruit Number Faculty - 6309
Working Hours 8:30 am - 5:00 pm M-F
Location Fairfax
Pay Band
Salary Commensurate with education and experience.
Web Announcement
Equal Opportunity Specialist

The George Mason University, Compliance, Diversity and Ethics Office (CDE) is seeking an Equal Opportunity (EO) Specialist. The EO Specialist reports to the Associate Director and under general supervision performs tasks in the areas of monitoring, implementation and evaluation of EO programs at George Mason University.

Responsibilities:
The EO Specialist will have primary responsibility for the development and monitoring of the university’s Affirmative Action Plan; assist in data analysis and production of annual reports and incidental compliance reports as requested by state and federal enforcement agencies; and investigate and respond to allegations of discrimination as defined by George Mason University policies and filed by university students, employees, and/or visitors. The EO Specialist will partner with the Provost’s Office and the Office of Human Resources and Payroll to provide oversight to the university search process—recruitment, selection and hiring of faculty and staff.

Required Qualifications:

A master’s degree or equivalent. A bachelor’s degree plus training or work experience at a level which equates to an advanced degree would be considered equivalent;
Professional work-related experience in university, legal, civil rights, Americans with Disabilities Act (ADA)/Section 504, Title IX, or similar professional compliance work settings;
Experience developing periodic reports by collecting, compiling and analyzing employment data pertinent to equal employment opportunity;
Ability to develop reports for nontechnical users;
Knowledge and experience of best practices for conducting confidential investigations;
Familiarity with, or ability to quickly learn, federal and state laws and regulations regarding affirmative action (EO 11246), Titles VI and VII of the Civil Rights Act of 1964 as amended, ADA/Sections 503 and 504 of the Rehabilitation Act, Title IX, Violence Against Women Act, and other legislation relevant to this work; and ability to interpret and explain them to university constituencies;
Experience working effectively with diverse populations;
Ability to communicate and present ideas effectively; and
Excellent problem-solving and reasoning skills.

Preferred Qualifications:

Experience in a postsecondary education environment;
Mediation and conflict resolution experience;
Knowledge of best practices in the recruitment and retention of a diverse workforce; and
Experience with affirmative action plan development software.

For more information, please see http://integrity.gmu.edu/.

Special Instructions to Applicants
For full consideration, applicants must apply for position number FA26Dz at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

For Full Consideration, Apply by: March 20, 2015
Posting Date 02/09/2015
Job Close Date
Open Until Filled? Yes
Telework Friendly? No
Mason Ad Statement
Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement
George Mason University is an equal opportunity employer encouraging diversity.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

Required Documents
Cover Letter
Resume
List of Professional References
Optional Documents

Apply here.

[ Reply to This ]        2559

 Response Team Coordinator 
 by Editor  02/16/15 
Location: CA 
Salary: $59K/yr 
Expires 02/27/2015 

ob Number 20150074
Number of Hires Single Hire
Job Open Date 02-11-2015
Job Close Date Open Until Filled
Primary Consideration Date for Open Until Filled 02-26-2015
Additional Comments:
Title Code 7236
Payroll Title Name ANL 3
Working Title Name Response Team Coordinator
Department Profile (Specific Information about department/program): The Office of Equal Opportunity & Sexual Harassment / Title IX Compliance (OEOSH/TC) is the campus office responsible for the University's compliance with federal and state laws and University policies and procedures regarding discrimination, retaliation and sexual harassment for students, staff and faculty. OEOSH/TC works to promote and integrate the principles of equal opportunity, affirmative action, nondiscrimination and excellence through diversity on campus.
Department Code-Name AFFA-Equal Oppty, Sexual Harassment & Title IX
End Date/Contingencies for Grant Funding
FOC (Federal Occupation Code) Sub-Code BD-Fiscal, Management and Staff Services
FOC (Federal Occupation Code) B-Professionals (e.g., SAO, Analyst, Computer Network Technologist)
Advertised Range Min (full time equivalent)
A little help? Go to Salary Scales


Advertised Range Max (full time equivalent)
Advertised Range Rate Type Yearly
Other Advertised Salary Range Comments Salary competitive, commensurate with experience up to $59,062/yr.
Percentage of full-time 100
Days M-F
Hours 8am-5pm
Appointment Type
A little help with Contracts? Go to Employment Agreements

2-Career
Limited Appointment End Date
A little help? Go to General Information on Limited Appointments


Is this a NEW CAREER position? Yes
Summary of Job Duties
(Note: This summary will be used for keyword search) Response Team Coordinator
Under the general direction of the Title IX Director and Campus Coordinated Response team leader provide analytical and executive support to two campus Response Teams to identify, implement and coordinate Response Teams' activities.

Maintain data management system for Response Teams.

Provide administrative support to the Title IX Director when coordinator duties allow.

Coordinate Response Teams' daily and long-range workload and schedules; make decisions relating to coordination of meetings. Review, analyze and edit Response Teams' correspondence/reports and generate input, responses or recommendations while assuring compliance with university policies and procedures.

Maintain database for case management team and campus coordinated response team. Provide reports as requested.

Maintain external relationships with cohort Response Team personnel to provide point of contact and information on benchmarking activities and key initiatives.

Provide support in coordinating and developing communications, presentations and reports for various advisory committees, academic and administrative departments.

General responsibilities include maintaining strict confidence of privileged information and performing a wide range of duties that require tact, sensitivity, independent judgment, diplomacy, organizational skills, flexibility, and discretion.
Minimum Requirements Excellent business and administrative analysis experience, including strong organizational and office management skills. Bachelor's degree or equivalent combination of years of experience in business, public administration or related field preferred.

Ability to analyze complex situations and data and develop clear and concise reports or recommendations for management. Proven ability to comprehend, analyze, and interpret data and provide appropriate response utilizing campus/department resources for report preparation and correspondence, and implementation of policies and procedures.

Excellent interpersonal skills with the ability to interact in a positive manner with diverse clientele, including, prominent social and business figures, elected officials, and campus administrators, faculty, staff and students using a high degree of tact, diplomacy and discretion, with emphasis on flexibility and discretion.

Strong oral and written communication skills. Ability to write and speak clearly and present detailed information and analysis.

Strong working knowledge of personal computers; ability to effectively use/operate word processing, presentation, spreadsheet, database, email, calendar, internet software and applications.

Skill in negotiation, mediation, and decision making.

Demonstrated skills and techniques to recognize problem issues and situations and apply resourcefulness in finding appropriate solutions to implement problem solving to mitigate potential negative effects and follow-through to ensure effective resolution. Ability to provide leadership in addressing complex and sensitive problems/matters.

Ability to make decisions/solve problems exercising professional judgment; establish workload priorities to meet deadlines and work collaboratively and effectively.

Broad knowledge of administrative structure and functions, policies, procedures and practices within an academic setting. Understanding of business, accounting, personnel, travel, and procurement practices within an academic setting.
Desirable Requirements Broad knowledge of campus administrative structure and functions, policies, procedures and practices. Understanding of campus business, accounting, personnel, travel, and procurement practices.
Special Conditions of Employment
A little help? Go to Driver's License Requirements or Background Check Guidelines

Maintain a valid CA driver's license, a clean DMV record and enrollment in the DMV Employee Pull-Notice Program
Satisfactory completion of a fingerprint background check
Other Special Conditions of Employment DOJ/FBI background check required prior to hire. May work occasional overtime as operationally necessary. Position is designated "Confidential" within the meaning of the Higher Education Employer-Employee Relations Act.
Optional Applicant Documents Other Document (1)
Other Document (2)
Other Document (3)
Required Applicant Documents Resume
Cover Letter

More details on website.

Apply here.

[ Reply to This ]        2558

 Conciliation Counselor 
 by Editor  02/16/15 
Location: OR 
Salary: $30/hr 
Expires 03/07/2015 

Job Title: CONCILIATION COUNSELOR - Variable Hour
Closing Date/Time: Fri. 03/06/15 11:59 PM Pacific Time
Salary: $29.71 Hourly
Job Type: Variable Hour -20 hrs. a week/ No Maximum Duration
Location: Washington County Public Services Building, 155 N. First Avenue, Hillsboro 97124, Oregon

Apply here.

HR People

JOB #2015-30
Integrity ~ Excellence ~ Teamwork

Washington County Juvenile Department protects the public by reducing delinquency and restores victims and the community by holding youth accountable. We create opportunities for change through swift and decisive use of effective practices, building on the strengths of youth and families. In addition, the Juvenile Department provides Divorce Mediation and Conciliation Services to assist parents in dispute about custody and/ or parenting time form children. The program provides mediation services, custody and parenting time evaluations for the Court and couples counseling. Learn more at: www.co.washington.or.us/Juvenile

The Juvenile Department is recruiting for a Conciliation Counselor to provide court ordered and voluntary mediation services for clients involved in domestic relations disputes; provide counseling to couples experiencing relationship or post-separation difficulties; deliver presentations regarding services to the community and to clients.

This is a non-benefited position and the successful candidate will work 20 hours per week.
EXAMPLES OF DUTIES:
Duties may include, but are not limited to, the following:

1. Mediation:
a. Provide Court mandated dispute resolution services to couples in conflict over custody and/or parenting time issues and to parents who request this service prior to initiating legal action.
b. Provide mediation orientation presentations to court mandated mediation clients.
c. Develop and maintain confidential records.

2. Conciliation Counseling:
a. Counsel couples to facilitate a healthy separation, divorce or reconciliation.
b. Work with clients to establish personal goals and teach clients interpersonal skills, including assertiveness, communication and negotiation skills.
c. Prepare and maintain confidential records of conciliation contacts; provide information on available resources in the community.
d. Provide written reports and information to the circuit court as required and be prepared to testify if necessary.

3. Instructing:
a. Facilitate an established high conflict resolution class.
b. Conduct associated counseling services.
c. Develop and maintain confidential records.
d. Provide written reports and information to the circuit court as required and be prepared to testify if necessary.
TYPICAL QUALIFICATIONS:
Knowledge of:
• behavior and adjustment problems of individual involved in domestic disputes;
• juvenile behavior of all age children and methods of treatment;
• interviewing and psycho-social assessment techniques;
• domestic relations and child welfare laws.

Basic knowledge of:
• treatment resources available in the community.

Ability to:
• effectively counsel individuals experiencing marital crisis;
• assess psycho-social needs and formulate treatment plans;
• work effectively with the legal community;
• evaluate and make objective decisions and recommendations;
• communicate effectively in both oral and written form;
• establish and maintain cooperative working relationships with individuals, whether members of the public or coworkers, from diverse groups and backgrounds;
• work effectively with adults and children in a family setting;
• maintain client confidentiality;
• compose concise, objective written reports;
• manage personal responses to highly stressful conflict and extreme hostile situations;
• testify in Court;
• maintain accurate and complete records;
• work independently.

MINIMUM QUALIFICATIONS
The successful candidate will have experience working in a Court setting; a Master's Degree in the behavioral sciences; or a bachelor's degree and one-year of graduate level training in the behavioral sciences, plus two years' paid case work or clinical experience; or a bachelor's degree in behavioral sciences, plus four years' paid case work or clinical experience; or any satisfactory equivalent combination of experience and training acceptable under State rules. Preference will be given to candidates with a Master's Degree and appropriate professional licensure, i.e. LCSW, LPC or LMHC.

BACKGROUND INVESTIGATION:
This position requires that you successfully pass a comprehensive security background investigation.

ADDITIONAL SPECIALIZED REQUIREMENTS:
Must attend 30 – 40 hours of Mediation Training within 12 months.

DEPARTMENT OF MOTOR VEHICLES RECORDS REQUIREMENT:
Driving a motorized vehicle is an essential function of this position. Successful applicants must possess a valid driver's license and an acceptable driving record.

Washington County will review Department of Motor Vehicle (DMV) records on candidates prior to the interviewing phase of the selection process. Candidates that do not possess an acceptable driving record will be disqualified from this particular recruitment. Please ensure driver's license information is correct and complete on your employment application.

Washington County has the ability to check Oregon DMV records electronically. We do not possess this ability for out-of-state applicants. If you reside outside the State of Oregon, you will need to submit a certified DMV record(s) for the last three years. Please forward the copies to: hr@co.washington.or.us; or (fax) 503-846-3777, or Washington County Human Resources, ATTN: Recruitment Unit, 155 N First Avenue, Ste. 270, Hillsboro, OR 97124.

To review the Driver's License and Record Policy for Washington County use the following link. Additionally, if you would like to know what constitutes an unacceptable record, please review the Driving Records Requirement Form attached to the policy for more detail: Click Here
SUPPLEMENTAL INFORMATION:
SELECTION PROCESS:
1. An evaluation of training and experience of submitted applications will begin March 9, 2015. This will be performed by Human Resources.

2. A Subject Matter Expert (SME) Panel in the division will perform an evaluation of experience and training taken from your employment application materials and your responses to the Supplemental Questionnaire. This process will begin after March 20, 2015.

3. It is our goal to schedule the first round of interviews within the week of April 13, 2015.

STATUS OF YOUR APPLICATION:
You will be advised by e-mail or regular mail of your status at each step in the application process, from initial application to final employment disposition.

The selection process will consist of an evaluation and scoring of experience and training taken from your employment application materials and your responses to the Supplemental Questionnaire. Further evaluation may include an interview, skills assessment, skill based testing, etc., as determined by the hiring department.

Interested applicants must submit a completed Washington County employment application, with complete responses to the "Supplemental Questionnaire."

We suggest that you print a copy of the job announcement to help you prepare your answers for the Supplemental Questionnaire and to use as a reference in preparing for interviews. We also recommend creating and saving any text answers to the Supplemental Questions in a word processor and then copying and pasting them into the appropriate text box prior to submission of your application. Once you have answered the Supplemental Questions, click on "Save and Proceed." Your application will come up for you to review and edit as needed. Then click on "Confirm and Send Application." The "Privacy Statement and Certificate of Applicant" will come up for you to either "Accept" or "Decline." If you "Accept," a message will come up that thanks you for applying and tells you that your application has been received. You will also receive a confirmation via e-mail. Please retain this confirmation as proof of receipt.

Veterans' Preference: If you have been discharged, or are a disabled veteran, you may qualify for veteran's preference points. If you feel that you qualify, please submit a copy of your DD214 for 5 points and your DD214 and a letter stating your disability for 10 points by the closing date of the position you are applying for. Veteran's preference points cannot be honored without supporting documentation. Veterans who qualify will be granted five points or ten point preference upon successful completion of all phases of the examination process. You must email a copy of your DD214 and other supporting documentation to hr@co.washington.or.us or mail it to the Human Resources Division before the closing date of the position you are applying for.

Applicants with a disability may request reasonable accommodation, through the Human Resources Division, in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying.

Equal opportunity employer with commitment to a diverse workforce. Women, minorities, veterans and people with disabilities are encouraged to apply.

* Washington County is a drug-free workplace *

[ Reply to This ]        2557

 Director of Conflict Resolution and Mediation Programs,  
 by Editor  02/16/15 
Location: NC 
Expires 03/01/2015 

Position # 002191
Advertising Department OFFICE FOR EQUITY & DIVERSITY
Division Academic Affairs
Job Title Director-Professional (Other)
Advertising Job Title:
Working Title DIRECTOR OF CONFLICT RESOLUTION AND MEDIATION PROGRAMS
Number of Vacancies 1
Recruitment Range
(Commensurate with qualifications for faculty and non-faculty EPA) Commensurate with Qualifications
Job Description Reporting to the Associate Provost in the Office for Equity and Diversity (OED), the Director of Conflict Resolution and Mediation Programs will provide leadership and oversight of the unit's informal resolution strategies, programs, and resources. Services managed, coordinated, and offered by the Director will promote enhanced employee engagement, positive workplace environments, and proactive resolution to complex issues in the workplace and classroom.

Responsibilities and Duties

- Developing an educational initiative to inform faculty and staff about the benefits of conflict resolution and provide strategies for resolving conflict in the workplace.
- Addressing workplace disputes and concerns raised by faculty, staff, and student employees in an effort to resolve potential equal opportunity-related conflicts before elevating to formal grievance processes.
- Providing centralized conflict resolution information and services for faculty, staff and administrators.
- Informing the campus community about conflict resolution and mediation programs available through the Office for Equity and Diversity.
- Developing a network of diverse mediators available to assist with co-mediation services and educational programs.
- Coordinating private mediation sessions for faculty, staff and student employees experiencing conflict in the workplace and classroom.
- Reporting patterns and trends in conflict matters to the Associate Provost.
- Clarifying the institution's practices, policies and rules for individual clients seeking guidance and assistance.
- Creating programs and services to improve workplace communication, work relationships and other factors negatively affecting the workplace.
- Providing facilitative mediation and other conflict resolution strategies before and after a formal investigation and/or peer-hearing.
- Providing guidance regarding the revision of university policies, practices and protocols.
- Developing and overseeing an umbrella policy and/or standard operating practice for handling employee and student concerns and grievances.
Minimum Qualifications Minimum Qualifications
- Masters, J.D. or Advanced degree in a related field OR a Bachelor's degree with at least five years of experience in mediation/conflict resolution services.
- A minimum of three years in one of the following: conflict resolution, mediation, employment regulations and practices, or policy application.
- Must have at least three years of higher education experience and a strong working knowledge of higher education operations.
- Must possess strong organizational skills; excellent written, speaking and listening skills; and demonstrated experience in working with and across diverse communities.
Preferred Education and Experience
Special Instructions to Applicants Candidates must submit a cover letter, a curriculum vitae/resume, and a list of three references, including contact information, online.
Additional Instructions to Applicants Applicants must complete a candidate profile or staff application (see "Application Types Accepted" below) online via the PeopleAdmin system. In addition, applicants must submit the documents requested in order to be considered for the position.
Department Homepage www.ecu.edu/oed
ECU Statement East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their protected veteran status, race/ethnicity, color, creed, genetic information, national origin, religion, sex, sexual orientation, age, disability, or political affiliation.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
Proper documentation of identity and employability is required at time of employment.
Rank Level Not Applicable
Job Open Date 10-15-2014
Job Close Date Open Until Filled
Date Initial Screening Begins 10-29-2014
Job Category Non-Faculty Instructional & Research
Full-time/Part-time Full-time
Applicant Pool All Applicants
Required Applicant Documents Resume / Curriculum Vitae
Cover Letter / Letter of Interest
List of References (including contact information)
Quicklink ecu.peopleadmin.com/applicants/Central?quickFind=76400
Application Types Accepted Candidate Profile (EPA only)

Apply here.

[ Reply to This ]        2556

 Mediator 
 by Editor  02/16/15 
Location: CO 
Expires 03/01/2015 

Beacon Group, LLC, located in the Washington, DC metropolitan area, is seeking Independent contractor mediators to mediate workplace mediations in the federal sector. Please, qualified candidates only need respond.

The following criteria is required of candidates:

Mediators must have a minimum of 5 years of experience relating to the use of mediating techniques such as facilitation, negotiation, and developing resolution options between opposing parties. As part of the 5 years experience, the mediator must have mediated as the Lead Mediator for a minimum of 2 years. A minimum of five mediations must have been mediated within the most recent 24 month period.

Completion of a certification/educational program which includes basic and advanced courses and a practicum, as well as certification and/or training to conduct equal employment mediations in the federal sector is required.

Mediators must be knowledgeable and experienced in a wide variety of mediation approaches and techniques, and must have the knowledge, skills and abilities to apply different styles as determined by Requesting Offices, particular circumstances, and employee preferences.

All final candidates will be required to undergo background screening with fingerprinting.

Required experience:

Mediation: 5 years

Apply here.

[ Reply to This ]        2555

 Civil Mediation Specialist 
 by Editor  02/10/15 
Location: MI  
Salary: $13.50-$15.38/hr 
Expires 02/17/2015 

Oakland Mediation Center, a non-profit volunteer based organization, is seeking a part-time Civil Mediation Specialist.  Oakland Mediation Center is a private non-profit organization that has served the community since 1989 by providing mediation services for individuals, businesses, courts, schools and agencies; 40-hour Civil, Domestic and Advanced Mediator training as well as conflict resolution, peer mediation, bullying prevention/intervention, and restorative practices in schools.  OMC was established to offer mediation as an alternative to the traditional adversarial dispute resolution in the courts. Unlike the adversarial nature of litigation, mediation involves mutual problem solving, where the parties generate options they believe would best resolve the conflict.  Visit OMC’s web site at www.mediation-omc.org

 

JOB SUMMARY

The Civil Mediation Specialist is responsible for conducting intake, scheduling mediations, and assigning mediators for the following:

  • Cases Evaluated Under $25,000 Mediation Program

 

The Civil Mediation Specialist must be educated and experienced in mediation concepts, practices, and procedures. This job requires working individually and in teams with others within and outside the mediation department.

Essential Duties and Responsibilities

GENERAL

  • Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations. Receives all incoming phone calls and directs them to appropriate staff.
  • Ensures individuals entering establishment sign in and out at all times for safety purposes.

INTAKE

  • Performs intake of all Cases Evaluated less than $25,0000 Mediation Program cases referred by explaining the mediation process to callers and determines the appropriateness of a case. Refers inquiries to other community resources when cases are not appropriate for mediation. 

CASE MANAGEMENT

  • Inputs all cases received and mediator hours in the case management software, Madtrac-2000. Keeps notes about the activities of the case updated at all times. Enters mediation fees, payments and generates invoices.
  • Schedules mediations and confirms the scheduled mediation session by letter and calls parties and/or their representative’s 24-hours prior the scheduled mediation session. Collects mediation fees before the commencement of the mediation session.
  • Assigns appropriately trained mediators to case. Tracks calls made to mediators and the responses to their availability. Rotates mediators on a regular basis to ensure they each have the opportunity to mediate. Mentors volunteer mediators on the facilitative mediation model by debriefing with them upon completion of each mediation session to discuss what went well and what could have been done differently.
  • Keeps parties, attorneys and/or referral sources aware of the status of their case at all times.
  • Arranges the mediation room the day before the scheduled mediation session by providing note pads, pens, water and snacks.
  • Makes coffee and hot water for tea and sets it up in the lobby just prior to the mediation session.
  • Prepares the appropriate mediation forms prior for all mediation sessions and places them in the case files. Provides mediators with the case file prior to the mediation session and reviews its contents with them. Types agreements at the request of the mediator, when necessary. Reviews and checks mediation forms for accuracy upon completion of the mediation session.
  • Reports to referral sources the disposition of each case referred, using the Mediation Status Report.

OTHER DUTIES AND RESPONSIBILITIES

  • Maintains the mediation calendar and ensures its information is updated at all times.
  • Attends professional development seminars to stay current in the field of mediation. Seminars may include, but are not limited to the following: continuing education seminars held at OMC that relate to the duties of the job, SCAO’s annual Intake Roundtable, and Madtrac New and Update Training.
  • Confirms with the Mediation Manager on any issues or problems that may arise.
  • Collects payments on outstanding invoices on a monthly basis.
  • Provides backup for District Court Mediation sessions as needed

QUALIFICATIONS

  • High school diploma required.
  • Bachelor’s degree preferred.
  • Two-four years experience in the field or in related areas required.
  • SCAO approved 40-Hour Civil Mediator Training required.
  • 40 hours of mediation experience required.

Salary: $13.50 to $15.38 per hour based upon qualifications and experience.

Please send cover letter & resume to:
Charity Burke, Mediation Manager
Oakland Mediation Center
550 Hulet Drive, Suite 102
Bloomfield Hills, MI 48302
Fax: (248) 338-0480
Email: cburke@mediation-omc.org

Resumes will be accepted till February 16, 2015.

[ Reply to This ]        2554

 Labor Relations 
 by Editor  02/09/15 
Location: TX 
Expires 02/24/2015 

Labor Relations with Verizon

Responsibilities
Primary responsibilities
• Provide CWA contract interpretation, disciplinary and/or policy advice to internal clients in addition to ad hoc training for those client groups
• Prepare and conduct local contract bargaining and interim issues bargaining as required
• Fully manage arbitration and external charge case loads; settling or litigating cases as appropriate
• Company representative at top step of grievance process; respond to all grievances.
• Interact with internal and external attorneys with frequency and as necessary
• Act as point of contact for Union officials, questions, requests for information and concerns
• Interface with all levels of Union officials as well as diverse work groups and cross-functional teams
• Frequent offsite meetings, as necessary
Qualifications
Required Skills & Experience
• Bachelor's degree in related field or equivalent work experience
• Familiarity with CWA collective bargaining agreements and policy-making
• Must understand HR policies; Federal and State employment laws and their impact on the workplace, such as ADA, FMLA, etc.
• Must have demonstrable, strong analytical skills coupled with ability to generalize facts and patterns
• Strong preference for candidates having experience with union-represented direct (and indirect) reports including direct experience with grievance management, associated documentation, arbitration and mediation processes
Equal Employment Opportunity
Verizon is a Federal Contractor
Verizon requests veteran priority referrals
Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.

Apply here.

[ Reply to This ]        2553

 Contract Management Representative 
 by Editor  02/09/15 
Location: MN 
Salary: $56-63K/yr 
Expires 02/24/2015 

POSTING TYPE: Open Competitive
DEPARTMENT: Community Services Division
HOURS: Full Time
HIRING RANGE: $55,642- $62,597 /year (108 Salary Level)
Click here to view full salary range.
LOCATION: West St. Paul
UNION: AFSCME
CLOSE DATE: 4:30 p.m. on Monday, 2/23/2015

The position of Contract Management Representative negotiates, prepares, monitors and evaluates related contracts and grant agreements to meet the needs of clients served by the Departments in the Community Services Division. The position will manage contracts and related processes from development to termination and projects as assigned. This position will report to the Contract and Vendor Manager.
Minimum Qualifications:
· Bachelor's degree in Business Administration, Public Administration or a related human services field
AND
· Three years experience in contract negotiation and management including financial analysis.

PREFERRED EXPERIENCE BEYOND MINIMUM QUALIFICATIONS:
· Demonstrated experience managing compliance with contracts and/or government grants. Knowledge of contract compliance and oversight as well as familiarity with legal formalities, rules and regulations, and government obligations. Comprehensive knowledge and experience in technical writing and computer systems.
PREFERRED EDUCATION BEYOND MINIMUM QUALIFICATIONS:
· Master's degree

Required License(s):
· Valid driver's license
Duties & Responsibilities:
These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.
1. Develop and negotiate contractual documents in conjunction with Department program staff and vendors to ensure compliance with the terms and conditions established by Dakota County. Negotiate contract terms, including expected service provision with performance outcomes, budget and payment rates.
2. Monitor and evaluate contract compliance, utilize vendor analysis tools by contract service, research and build upon best practices, and develop and monitor corrective action and/or improvement plans as needed.
3. Utilize database systems to collect and analyze data, prepare reports, and present policy options.
4. Prepare Requests for Board Action and other documents to support contract and grant development and implementation.
5. Interface with County Attorney's Office and Risk Management and other areas within and outside of the County as required.
6. Help develop and analyze budgets, expenditures, and rates to achieve cost effective purchase of service in alignment with County policies and procedures.
7. Assist in grant development and management, as well as monitoring State master contracts.
8. Design, plan, and organize projects; conduct needs assessment and research; develop Request for Proposals (RFPs) and Letters of Interest (LOIs), and help monitor County-wide and Divisional projects.
9. Provide technical assistance to Department program staff and vendors, programmatic and financial, and facilitate meetings.
10. Represent the agency on assigned tasks, develop relationships with other units of government, schools, and community organizations.
11. Assist with Division's budget, program management, and strategic planning efforts, and County-wide contracting processes, system coordination, and improvement efforts.

ESSENTIAL JOB FUNCTIONS: Duties 1, 2, 3, 4, 5, 6 and 9 are essential functions.
Knowledge, Skills & Abilities and Work Environment:
· Knowledge of federal, state, and county laws, statutes, rules, and policies affecting Community Services programs.
· Knowledge of day-to-day operations for the Community Services departments.
· Knowledge of conflict resolution, mediation, facilitation, and negotiation techniques.
· Knowledge of principles, practices and contract management.
· Comprehensive knowledge of computer software and information systems, and ability to learn as modifications of existing systems and/or new systems emerge.
· Skill in technical writing.
· Ability to effectively oversee and analyze program, client, financial, and outcome data.
· Ability to communicate and present ideas effectively orally and in writing.
· Ability to work independently and in teams.
· Ability to think independently and manage workload with minimum supervision to resolve issues that arise, and navigate coordination across the Division, County-wide, and with external partners.
· Considerable ability to work effectively with the public, governmental and County associates, and/or community-based agencies in a collaborative, professional, respectful manner.

WORK ENVIRONMENT: Work is primarily sedentary, although there is some walking, travel, and carrying of lightweight items such as briefcases, notebooks, and work papers. The work is typically performed in an adequately lighted and climate controlled office. Requires occasional travel.

SELECTION PROCESS:The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.

Dakota County Employee Relations
www.co.dakota.mn.us
Main Number 651.438.4435 (contact 8 a.m. - 4:30 p.m. Monday - Friday)
Fax 651.438.8178

Apply here.

[ Reply to This ]        2552

 Default Case Specialist 
 by Editor  02/09/15 
Location: FL 
Expires 02/28/2015 

Requisition Number: 10938
Job Title: Default Case Specialist
Area of Interest: Collections
City: Miami
State: Florida
Requirements: EDUCATION / EXPERIENCE REQUIREMENTS
Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
Experience with LSAMS, LPS Desktop, Microsoft Office and Lotus Notes preferred
Thorough understanding of all government collection laws including Fair Debt Collections Act and ECOA.
Must be able to travel to mandatory mediations, including overnight stays in states and counties in which appearance is required (up to 80%).
Must obtain the Default Case Specialist Certification upon joining Trial and Mediation Team.
Minimum of one year prior loss mitigation experience required and a minimum of two years of loss mitigation experience preferred.
Additional experience in other servicing functions and/or originations experience preferred.
Job Description: JOB SUMMARY
The specialist is responsible for arranging alternatives to foreclosure through a mediation process on a specific portfolio of mortgage loan accounts. These alternatives vary by investor and include custom modification, short sale, deed-in-lieu, cash cures, charge off recommendations, etc. The specialist is responsible for non-jury trial and mediation case handling across all portfolios and investors. The specialist is responsible for specific account coordination with external stakeholders (including foreclosure counsel, investor and judicial bodies). The specialist works autonomously, balancing investor and courtroom requirements in a fast-paced, legal setting.
ESSENTIAL JOB FUNCTIONS
Must utilize judicial processes and protocols for state mediation procedures.
Must appear in phone conference calls and actual in-person trials and/or mediations in the county where the foreclosure or mediation is filed.
According to investor guidelines, represent Nationstar in various loss mitigation workouts (i.e. HAMP, Short-Sales, Deed In Lieu, Cap-Mods, and other various settlements) with full settlement authority
Interact with judges, court-appointed mediators, opposing counsel, borrowers and Nationstar-retained counsel to resolve delinquencies through loss mitigation and/or foreclosure management.
Maintain business records within LPS, LSAMS, email and other business systems to capture account activity.
Through conference calls or in writing determine solutions to resolve delinquent accounts.
Respond to phone calls from customers, attorneys, and other interested parties.
Responsible for delivering settlement solutions such as HAMP, Short-Sales, Deed In Lieu, Cap-Mods, etc. Communicating the approval or denial of modification requests, negotiating the terms of the modification agreement and handling other activities associated with the modification as required.
Serve as witness and company representative in Non-Jury Foreclosure Trials.
Manage time reporting, travel scheduling, expense reporting and regular business activities when off-site travel required.
Manage business records in accordance to NSM NPI policies and system of record.

Apply here.

[ Reply to This ]        2551

 Diversity Program Specialist 
 by Editor  02/02/15 
Location: WA 
Salary: $59-$74K 
Expires 02/20/2015 

Under general direction, is responsible for planning, organizing, and implementing assigned programs for the Diversity Division including the Title VI non-discrimination program as well as Minority, Women and Disadvantaged Business Enterprise (MWDBE), the Small Business Program (SBP), and Small Business and Disadvantaged Business Enterprise DBE Program. Assures compliance with applicable federal, state, and Agency regulations and guidelines in the accessibility and administration of contracting opportunities relative to programs; conducts outreach and represents the Agency to internal and external stakeholders in order to cultivate and facilitate active support of the programs; and administers Title VI relative to the investigation and resolution of complaints alleging prohibited discrimination.
Essential Functions:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Serves as lead for Agency compliance with Title VI; works with interagency teams to develop Limited English Proficiency program and Environmental Justice policies for Agency compliance with USDOT regulations; conduct training, investigate complaints and prepare Title VI submittals to Federal Transit Administration (FTA) including updates to the Title VI Plan.
Plans, organizes, and implements assigned program contracting activities; reviews Diversity Analysis Worksheet (DAW) and determines goals applicable to procurement; presents Diversity Program requirements and coordinates networking/outreach component at Pre-Bid conferences; represents division at bid evaluation conferences to assure diversity requirements are properly evaluated and implemented
Assures compliance with federal, state, and Agency regulations and guidelines in the accessibility and administration of contracting opportunities for Diversity Division programs; develops mutually acceptable goals on contracts; calculates and administers goals in accordance with regulations and guidelines; participates in pre-bid meetings to deliver division requirements and vision and pre-construction meetings to solidify the division requirements with awarded contractor; and serves as division representative on Contract Evaluation Team.
Monitors Prime/General contractor goal attainment relative to commitment and recommends corrective action when appropriate; trains contractor on Flow Down Language issues including prompt pay for contractors and subcontractors; conducts accurate administration of contract terms including commercially useful function (CUF), flow down language, prompt payment, and return of retained funds provisions; conducts site visits and attends contract progress meetings to track and monitor the participation of firms engaged on Agency contracts.
Engages small business clients in development of their firms; provides technical assistance for small businesses; conducts mediations between small businesses and prime contractors to create a safe and open environment to air concerns and shared goals; encourages and assists small businesses in registering for Sound Transit’s E-bid System; and develops and conducts small business specific presentations.
Creates and conducts community outreach programs to build collaborative relationships with stakeholders that supports and expands the mission of the division; coordinates with Marketing and Communications Department to create a communications strategy and message for the Diversity Division; coordinates and facilitates networking sessions for small businesses and prospective prime contractors; creates presentations using various marketing media; and updates databases to reflect outreach activities.
Performs special duties as assigned; plans, develops and conducts presentations for external stakeholder events; coordinates and facilitates participation of the Director of Diversity and/or Manager as well as selected Executive Leadership Team members in key high-profile external stakeholder events; and prepares Director for meetings and presentations before stakeholders, including researching issues, gathering data, preparing briefings, and developing written and audio-visual materials.
Researches trends in the corporate, small business and DBE communities; researches and studies ‘Best Practices’ of multiple governmental agencies and corporate entities to assist in improving Agency programs; researches DBE trends in specific industries in order to ascertain the number/percentage of DBEs in a particular field; and coordinates and assists with the development of the Diversity Program Office Strategic Plan and Scorecard.

Minimum Qualifications:
Education and Experience:
Bachelor’s Degree in public administration, business administration, accounting, management, or closely related field and four years of management/project management experience (directly related to the assignment) or closely related professional experience, which includes responsibility for contracts and compliance; OR an equivalent combination of education and experience.
Required Licenses or Certifications:
State of Washington Driver’s License.
Required Knowledge of:
Principles, practices and standards of diversity programs and functions and of industry principles and practices.
State and federal regulations related to area of assignment.
Agency policies, procedures, rules and regulations.
Program/project management techniques and principles.
Construction contracting policies, procedures and administration; as well as procurement and fiscal/budget policies and procedures sufficient to analyze reports and monitor contracts.
Computer applications such as word processing, spreadsheets and statistical databases; methods and techniques for data collection; and reporting standards.
Customer service methods and techniques including conflict management and problem solving/investigatory methods and techniques.
Modern office procedures, methods, and equipment, including computers.
Report preparation.
Required Skill in:
Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and a variety of specialized reports.
Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups and the general public.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Applying project management techniques and principles.
Preparing and analyzing complex data and numerical computations and comprehensive reports.
Responding to inquiries and in effective oral and written communication.

Physical Demands/Work Environment:
Work is performed in a standard office environment.
Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather, and physical harm.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

Apply here.

[ Reply to This ]        2550

 Major Case Specialist 
 by Editor  02/02/15 
Location: CT 
Expires 02/20/2015 

Solid reputation, passionate people and endless opportunities.

That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

SUMMARY:
Major Case Specialist: National Accounts Unbundled
Investigate, evaluate, reserve, negotiate and resolve assigned serious and complex claims in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, and disposition. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required.

PRIMARY DUTIES AND RESPONSIBILITIES:
Directly handle assigned severe and/or complex claims.
Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
Consult with Manager on use of Claim Coverage Counsel as needed.
Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders, take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics.
Actively engage in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants nurse consultants, and fire or fraud investigators, and other experts.
Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Maintain claim files and document claim file activities in accordance with established procedures Utilize evaluation documentation tools in accordance with department guidelines.
Proactively review CFAs for adherence to quality standards and trend analysis.
Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure.
Establish and maintain proper indemnity & expense reserves.
Provide guidance to underwriting business partners with respect to accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
Recommend appropriate cases for discussion at roundtable.
Attend and or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
Actively and enthusiastically share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
Apply the Companys claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics.
Develop and employ creative resolution strategies.
Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. Recognize and implement alternate means of resolution.
Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers.
Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
Track and control legal expenses to assure cost-effective resolution.
Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.
Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged.
Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
Recognize cases, based on severity/complexity protocols, that should be transferred to another level of claim professional and refer on a timely basis.
Appropriately deal with information that is considered personal and confidential.
Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquires from agents and brokers.
Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
Share accountability with business partners to achieve and sustain quality results.
Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
May be responsible to research and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions.
May assist underwriting business partners in marketing and account-contact efforts.
May participate in periodic file quality reviews.
Works closely with Third Party Administrators and National Accounts in the administration of claims.

EDUCATION/COURSE OF STUDY:
College degree or equivalent business experience.

WORK EXPERIENCE:
10+ years claim handling experience with 5 - 7 years experience handling serious injury and complex liability claims preferred.
Extensive working level knowledge and skill in various business line products
Excellent negotiation and customer service skills
Advanced skills in coverage, liability and damages analysis with expert understanding of the litigation process in both state and federal courts, including relevant case and statutory law and procedure; expert litigation management skills.
Extensive claim and/or legal experience and thus the technical expertise to evaluate severe and complex claims.
Able to make independent decisions on most assigned cases without involvement of supervisor.
Openness to the ideas and expertise of others actively solicits input and shares ideas.
Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices.
Demonstrated strong coaching, influence and persuasion skills.
Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise
Can adapt to and support cultural change
Strong technology aptitude; ability to use business technology tools to effect

CERTIFICATES/DEGREES:
State insurance adjusting license (where applicable) and ongoing satisfaction of any necessary continuing education requirements.

OTHER:
Leading the Business:
Drive Results
Leads Change
Executes Business Strategy
Maximize Individual Performance
Leading Self-Emotional Intelligence
Demonstrates Self-Awareness-initiative and accountability
Applies Critical Thinking
Communicates Effectively & Influences Others
Exhibits Courage, Conviction & Credibility

Travelers is an equal opportunity employer.

Apply here.

[ Reply to This ]        2549

 Equal Employment Specialist 
 by Editor  02/02/15 
Location: MI  
Salary: $48-63K 
Expires 02/06/2015 

The incumbent serves as an Equal Employment Opportunity (EEO) Specialist in the EEO Office and performs duties associated with advising employees and management officials on EEO requirements and goals, including the Affirmative Employment Program. The incumbent's duties include coordinating special emphasis programs, serving as technical advisor in the complaint process, identifying disputes best suited for mediation, being an avenue of first resort for aggrieved employees, and providing support, assistance, and recommendations to the EEO Program Manager on all aspects of the EEO Program.

The incumbent also serves as the Facility Minority Veterans Program Coordinator. The duties of the EEO Specialist include, but are not limited to:· Provide recommendations to the EEO Manager on management in assigned organizations of EEO program requirements and established goals; advises management in assigned organizations of routine requirements and of the goals established to enhance the employment opportunities of minorities and females; assists in the direction/management of one or more special emphasis programs, and the Diversity Advisory Committee; provides routine advice; assists in the fact-finding and analysis of discrimination complaints, to include finalizing resolutions of complaints/disputes; develops drafts policies for the EEO Program and evaluates equal employment activities, or functions.·

Reviews new or proposed personnel policies, procedures and guidelines and makes recommendations to management on the need for changes in existing policies; assists in reviewing new or proposed personnel policies, procedures and guidelines for impact on organization practices; makes recommendations and identifies conflicts or deviations from acceptable and/or current policies and practices.· Establish and maintain contact with minority organizations within the area(s) served by the Aleda E. Lutz Veteran Affairs Medical Center (VAMC) to present information concerning benefits, to hear their concerns, and to answer questions.·

Manages the fund control point for the EEO Program which includes purchasing items for special emphasis programs and preparing 2237's for services e.g. court reporter services for Equal Employment Opportunity Commission (EEOC) hearings.Work Schedule: 8:00 AM to 4:30 PM (Monday through Friday)
Position Description Title/PD#: Equal Employment Specialist / PD # 3622-O

Apply here.

[ Reply to This ]        2548

 Ombudsman 
 by Editor  02/02/15 
Location: NM 
Expires 02/28/2015 

Minimum Skills/Requirements

Bachelor degree in Business, Healthcare, Public Administration, Communication, Counseling, Social Work or a related field required; Masters preferred. Specific experience in a healthplan or multifaceted health care organization in advocacy position is preferred. Knowledge of relevant healthcare regulations including HIPAA, patient privacy, member protections and rights under MCO arrangements, etc. Bachelor’s degree and minimum of 3-4 years in healthcare or advocacy related experience with emphasis on mediation, negotiation, oral and written communication, problem resolution and program development.

Requires knowledge of managed care operations, as well as state and federal regulations impacting, but not limited to, patient protection, privacy, human rights regulations, ADA, and others. Position requires the ability to analyze and interpret data, write effectively (both formal and email format) and verbally communicate effectively with members and all levels of the organization.

Strong organizational and prioritization skills and ability to collaboratively work with all levels of the organization. Ability to collect and synthesize qualitative and quantitative information to determine appropriate courses of action in complex situations that may not be addressed by existing organizational policies, procedures or protocols.

Ability to make decisions that require data and other analysis and investigation to define solutions and continuous improvement ideas to ensure the highest quality of patient/member satisfaction. Ability to work independently, as well as work in a team to address and resolve operational and/or systemic issues.

Walks, sits, stands in place, arm/wrist/hand movement, lifts.

Primary Job Functions

The PCC Ombudsman (PCCO) serves to impartially investigate, address and resolve Member issues while operating with a significant degree of independence from PHP management. The PCCO attempts to internally resolve Member issues including the ability to access services and to understand their rights and responsibilities under Centennial care working with PHP business operations. Documents and analyzes data to consider trends and opportunities to continuously improve services.

• Develops and implements the Presbyterian’s Centennial Care (PCP) healthcare ombudsman program

• Ensures PCC Ombudsman services are accessible to members by multiple entryways (phone, internet, office, etc.) and delivered in culturally competent manner and accessible to individuals with limited English proficiencies and people with disabilities, as well as including development of member outreach activities in the community and informational materials for members and their family.

• Serves as access point for member complaints and concerns about access to services, benefits, policy, claims, authorizations, provider information, and coverage related to service denials, terminations, etc. when the member is not able to resolve the concern directly with PCC; assists members to understand and navigate the Centennial grievance and appeal process when needed

• Develops a protocol for referring unresolvable issues to HSD and other state officials as necessary to ensure the safety and well-being of beneficiaries

• Conducts impartial, confidential and independent investigations involving fact-finding and gathers information to understand the context of the member complaint/dispute & assesses the overall gravity of the situation and meets w/ the appropriate PCC parties to discuss issues and recommends options to assist in internal resolution and/or facilitates contact w/ external groups as necessary

• Develops and maintains a system and supporting processes to document activities related to the member matters and investigations, including a system to log, track and monitor matters with defined timelines for review and resolution

• Develops strategy and implementation plan for data collection and analysis of trends/patterns such as those indicating systemic issues for further review and consideration by the PCC Ombudsman and PCC/PHP management including, but not limited to, data inputs from the PCSC member complaint processes and Advocate application system

• Provides feedback and regular reports to PCC and PHP Senior management (and Board Committee?) by areas of member concerns impacting satisfaction and the quality of patient care; works with PCC management to define and implement corrective actions and continuous improvement solutions.

• Establishes performance metrics to demonstrate PCC Ombudsman program effectiveness, including but not limited to, member satisfaction, legal case avoidance, and increased quality of care and efficiency

• Provides internal consulting and training services to PCC on communication & dispute resolution. Strategies to improve organizational effectiveness.

• Performs other functions as required.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

[ Reply to This ]        2547

 Mediation Case Supervisor Position 
 by Editor  01/22/15 
Location: CA 
Salary: $18/hr, 20hrs/wk 
Expires 02/05/2015 

Mediation Case
Supervisor Position
SEEDS: Services that Encourage Effective Dialogue and Solutions

 

SEEDS is seeking an individual with a passion for community mediation who is excited about expanding our reach and finding ways to get parties to the table. This entrepreneurial candidate is someone with excellent communication and organizational skills, eager to oversee and develop our program.

Responsibilities

  • The Case Supervisor will manage the day-to-day operations of the mediation program and provide support for Program Manager to meet the goals of the program.
  • Supervise and train volunteer case managers
  • Take intake calls and develop cases
  • Schedule mediations
  • Coordinate special programs (multiparty facilitations, Police Review Commission cases, zoning cases etc.)
  • Provide follow-up to police department/court/city referrals
  • Maintain computer tracking system, records, documentation and statistics
  • Collect data for monthly reports
  • Maintain ongoing communication and relations with volunteer mediators
  • Maintain mediation packets, brochures and other case developer and mediation materials
  • Assist with outreach and public relations
    • Meet with local agencies and organizations to promote our services
    • Build relationships with city and county officials to introduce our expanded program offerings
    • Develop new markets and client pools
  • Assist Core Program Manager as needed
  • Develop independent projects such as:
  • Creating and updating handbooks and reference material for case developers
  • Clarifying policies around specific types of cases
  • Updating and managing mediation panel
  • Creating alternatives for clients whose cases don’t progress to mediation i.e. conciliation, conflict coaching
  • Increasing number of mediation cases

Requirements
Preferred:

  • Bilingual in Spanish/English
  • 40 hr Mediation Certificate or equivalent experience or training
  • 3 years experience in case management of clients either from the nonprofit sector or social services (internship experience considered)
  • Computer literacy and technical skills (Microsoft Access, Word, Windows and Internet)
  • Trained in conflict resolution field (community-based mediator preferred)
  • Experience with cultural and racial diversity
  • Experience in compiling statistical reports for grants

We are actively working to cultivate a more diverse workplace. LGBTQ candidates and people of color are strongly encouraged to apply.

Salary and Benefits:

  • Non-exempt hourly position
  • $18/hr
  • 20 hrs/wk
  • Potential for growth

To Apply: Please email your resume, cover letter and references as three separate attachments to jobs@seedscrc.org

 

SEEDS is an Equal Opportunity Employer. It is the policy of SEEDS to assure equal and fair treatment for applicants without regard to race, color, sex, religion, age, disability, sexual orientation, marital status, national origin, or veteran's status.

[ Reply to This ]        2546

 Assistant Director for Government Affairs  
 by Editor  01/19/15 
Location: CA 
Salary: $54-59K/yr 
Expires 01/20/2015 

jobs.ucsb.edu/applicants/Central?quickFind=188671
Job Number 20140582
Number of Hires Single Hire
Job Open Date 12-18-2014
Job Close Date Open Until Filled
Primary Consideration Date for Open Until Filled 01-15-2015
Additional Comments:
Title Code 4357
Payroll Title Name STDT AFFAIRS OFCR 4 SUPV
Working Title Name Assistant Director for Government Affairs
Department Profile (Specific Information about department/program): Associated Students is the student government for UCSB. The Assistant Director for Government Affairs works primarily with elected student officials and various committees within the government structure.
Department Code-Name ASTD-Associated Students
End Date/Contingencies for Grant Funding
FOC (Federal Occupation Code) Sub-Code BA-Student Services
FOC (Federal Occupation Code) B-Professionals (e.g., SAO, Analyst, Computer Network Technologist)
Advertised Range Min (full time equivalent)
A little help? Go to Salary Scales

54124.00
Advertised Range Max (full time equivalent) 59000.00
Advertised Range Rate Type Yearly
Other Advertised Salary Range Comments $54,124-$59,000/yr.
Percentage of full-time 100
Days Monday - Friday
Hours 8-5 some evenings and weekends
Appointment Type
A little help with Contracts? Go to Employment Agreements

2-Career
Limited Appointment End Date
A little help? Go to General Information on Limited Appointments


Is this a NEW CAREER position? No
Summary of Job Duties
(Note: This summary will be used for keyword search) Assistant Director for Government Affairs
Serves as primary Adviser for the A.S. Senate and elected officials (Executive Officers). Ensures networking, campus collaborations, student development, project design, conflict resolution techniques training and the development of general departmental training and student orientation initiatives are successfully carries out. Facilitates student government leadership, shared governance and student advocacy. Provides assistance to students and to the A.S. Executive Director on complex and sensitive issues. Provides legal education to the ASTD management team. Researches, analyzes and writes contracts defining Third-Party relationships. Meets with the elected officials on a regular basis to discuss orientation, training, event/program production, coordination, evaluation, negotiations, contracts, technical requirements, and other appropriate resources. Informs and educates the students regarding A.S. departmental and University policies and procedures, assists with the A. S. budgetary process and provides suggestions on logistical planning. Serves as informational resource to the A.S. Senate as well as to other students and staff respecting the A.S. Legal Code, Associated Students Financial Policies, campus and office procedures, and A.S. activities. Experienced in legal terminology and formulation of legal contracts. Serves on the A.S. Management team. *LI-KA1
Minimum Requirements Requires advanced knowledge of advising and counseling techniques in a multicultural settings. Knowledge of student development theories and practice; counseling and crisis intervention, conflict mediation, curriculum development and educational programming; and assessment measurement and design. Skill in interpreting and applying policies and procedures. Ability to research and educate students and staff respecting applicable state and federal laws.
Desirable Requirements Student oriented, understanding of University and/or Associated Students Policies and Procedures. Knowledge of statewide and campus based recruitment and retention practices and programs targeting under served and under represented student communities. Masters Degree in relates Student Affairs field, or J.D. 3-5 years of related experience.
Special Conditions of Employment
A little help? Go to Driver's License Requirements or Background Check Guidelines

Satisfactory completion of a fingerprint background check
Other Special Conditions of Employment Some evening hours and weekends required.
Optional Applicant Documents Other Document (1)
Other Document (2)
Other Document (3)
Required Applicant Documents Resume
Cover Letter
Job Description
FLSA Exemption Status
A little help? Go to Exempt vs. Non-Exempt Employees

Exempt
CBU (Collective Bargaining Unit) 99
ERC (Employee Relations Code) C
Grade Type PSS
Grade 4
End Date for Other Appointment Type (e.g., Contract or 18-month Career)
Provision Number ASTD0019
Type of Supervision Received
A little help? Go to Degree of Supervision

Direction
Physical Requirements
Continuously=Activity occurs > 66%
Frequently=Activity occurs 33% to 66%
Occasionally=Activity occurs < 33%
Not Applicable=Activity does not exist


Stand N/A
Walk N/A
Sit FREQ.
Bend OCCAS.
Crouch/Squat N/A
Kneel/Crawl N/A
Climb N/A
Reach above shoulder level OCCAS.
Use keyboard/mouse FREQ.
Hand Activities: Fine dexterity FREQ.
Hand Activities: Hand twisting FREQ.
Hand Activities: Simple grasping FREQ.
Hand Activities: Power grasping N/A
Other (please specify activity)
Frequency of Other Activity No Response
Lifting Activities: Light lifting (<20 lbs) OCCAS.
Lifting Activities: Moderate lifting (20-50 lbs) N/A
Lifting Activities: Heavy lifting (>50 lbs) N/A
Push/Pull Activities: Light pushing/pulling (<20 lbs of force) OCCAS.
Push/Pull Activities: Moderate pushing/pulling (20-50 lbs of force) N/A
Push/Pull Activities: Heavy pushing/pulling (>50 lbs of force) N/A
Mental Requirements
Read/Comprehend FREQ.
Write FREQ.
Perform Calculations FREQ.
Communicate Orally FREQ.
Reason and Analyze FREQ.
Other (please specify activity)
Frequency of Other Activity No Response
Environmental Requirements
Is exposed to excessive noise N/A
Is around moving machinery N/A
Is exposed to marked changes in temperature and/or humidity N/A
Is exposed to dust N/A
Is exposed to fumes N/A
Is exposed to gases N/A
Is exposed to radiation N/A
Is exposed to microwave N/A
Drives motorized equipment N/A
Works in confined quarters N/A
Other (please specify activity)
Frequency of Other Activity No Response
Job Duties
Total Percentage of Duties:100

4 Records
Order of
Imp Essen
Duty % Freq. Function Duties
1 Yes 50 Daily Advising and Mentoring
Serves as primary advisor for the Senate and Executive officers. Attends all Senate meetings. Assists and advises Executive officers and their staffs in special projects including orientation and training for these students

Works with the Senate and Executive Officers in developing realistic goals for the current academic year and maintains continuity into subsequent years. Suggests program ideas when appropriate. Provides feedback and training regarding group performance, group dynamics, conflict resolution methodologies, negotiation techniques and ethics.

Provides orientation and training programs for the Senate. On an annual basis, develops tools to assess training needs of newly elected leaders. Designs and implements an A.S. wide orientation program gathering input from other Assistant Directors as needed. This program includes a wide variety of topics encompassing administrative, financial, logistics, values, philosophy, leadership, conflict resolution, group dynamics and decision making processes and approaches. Training includes assisting students in developing an understanding of diversity, inclusion and social justice. Notifies Chairs of leadership and training opportunities and recommends various programs pertinent to their committee. Assists students in understanding Associated Students Policies and Procedures, campus policy and applicable state and federal law. Throughout the year, designs and implements 3-4 workshops focusing on student development, leaderships and group dynamics. Mediates conflicts that emerge and facilitates communication among group members and teaches students techniques for conflict mediation and other forms of alternative dispute resolution methodologies, such as facilitated discussions.

Manages crises with students that may be of a personal nature including health, violence, legal, and academic; or crises that may pertain to functioning of student government. Meets with students individually and in large and small groups to provide counseling and perspective on all situations confronting these students. Provides resources and facilitates conversations with other students, staff, administrators or others as needed.

Develops evaluative tools and methodologies to assess the effectiveness of programs and services. Re-designs and develops new programs to enhance effectiveness of students leadership training.

Assists and advises all students in Governmental Unit with event planning, including: calendaring events, scheduling facilities, contracts with speakers or performers, networking activities, transportation, coordinating with other Boards, Committees, student groups, University or community organizations, and compliance with campus regulations, facilitating their work with other staff members specializing in event planning. Assists students in coordination of logistics for events, including scheduling of speakers, reservations, advertisements, invitation lists, audio visual needs, transportation, etc.

Advises students on formulating budgets in the annual budget process, and understanding general accounting procedures. Monitors the processing of necessary paperwork for A.S. budgets. Educates students in the importance of accountability in the stewardship of public funds.

Provides guidance in researching areas of interest.

Works with students to ensure, growth, learning and networking for all student elected officials.
2 Yes 25 Daily Management
Serves as part of the A.S. senior managers group and Student Affairs managers meetings. Participates in goal development, strategic planning, crisis prevention, problem solving and advising as part of the management group. Researches local, state and federal law and provides applicable information to students and management team. Researches and analyzes University, Local, State and Federal issues and provides legal education to A.S. management team or students. Provides guidance to students and staff on new initiatives with campus wide impact by problem solving and alerting management regarding potential areas of concern regarding policy and practices.

Manages and assigns workload for advisors within governmental affairs and ensures mission attainment for student elected officials. Work needs may vary from year to year and are generated by the A.S. elected officials and their staff. Must maintain an objective perspective, use sound judgment to determine when intervention is appropriate and provide all necessary resources for students to achieve their goals.

Provides legal education to the ASTD management team. Researches, analyzes and writes contracts defining Third-Party relationships.

Researches and identifies community organizations; develops and maintains professional relationships with contacts from these entities.

Identifies opportunities for students and develops means of disseminating information and connecting students with opportunities.

Works with the A.S. Recordkeeping Specialist in maintaining the history of the governmental unit, and providing continuity through record keeping and past activities reports. Works with the historical team to assemble a comprehensive record of the unit. Ensures eligibility of students for travel and that they understand code of conduct required.
3 Yes 15 Daily Program Assessment & Education
Analyses the overall functioning of the government, makes recommendations for solving problems encountered, and initiates action on items needing committee or individual action. Oversees update Associated Student Legal Code based on legislation passed at weekly meetings, maintains historical records of changes and provides research and information on past policies and procedures.

Oversees and consults with the A.S. Outreach Coordinator, to develop curriculum that codifies student leadership experiential learning and provides measurable learning outcomes. Assists student in translating skills and achievements for their résumé, applications for graduate schools or other environments as needed.

Attends workshops and conferences as funding permits, and assists students in finding and attending conferences pertinent to their goals.

Assists elected officials in working with the Outreach unit of A.S. finding appropriate outlets for communication, advertising, public outreach and dissemination of information.

Remains regularly informed of A.S. projects and campus-wide activities in order to provide information to students and others both involved in and visiting Associated Students. Serves as informational resource to Executive Officers, the A.S. Senate and others on Legal Code. Researches information of topical issues and develops new procedures and programs as appropriate. Writes reports detailing activities, accomplishments and future goals of the committees within the advisement area, in particular the areas emphasized by the Director.
4 Yes 10 Daily Supervisory Duties
Directs and supervises direct reports in areas of student government such as Committee on Committees, Constitution and By-laws and the staff members of the Executive Officers. Responsible for recruitment (in collaboration with the Assistant Director for A.S. Human Resources) selection, orientation, training, professional development, and evaluation. Guides, sets priorities, develops long range plans and provides guidance on Associated Student and University Policies and procedures.

In collaboration with the A.S. Administration Office Coordinator, oversees the content of the work of the A.S. Main office assistants. Develops training materials and orientation resources for AS Main office assistants.

In the absence of the Administration Office Coordinator, trains office assistants, board and committee members on use of the copy/fax machine, computer and printer use. Teaches and trains students on the use of technical audio and videography equipment and on how to archive footage and sound for the department's living history project and general archive.

Tracks the budget for the Main Office and Committee on Committees writing requisitions and tracking Purchase Orders and encumbrances.

Apply here.

[ Reply to This ]        2545

 Case Manager  
 by Editor  01/19/15 
Location: IL 
Salary: $27K 
Expires 02/11/2015 

Case Manager
Heart of Illinois Big Brothers Big Sisters - Peoria, IL
Job Responsibilities: Heart of Illinois Big Brothers Big Sisters seeks a case manager. The case manager is principally responsible for recruiting, screening, training and supporting children and volunteers matched through the program. Other job responsibilities include performing home visit intakes with prospective volunteers and children, database management, facilitating special events for children, match support and mediation. Qualified candidates must be able to be flexible with scheduling, interact well with people, have strong oral and written communication skills, and be able to manage several projects at once.

Job Qualifications: A bachelor's degree is required. Previous experience working with children is preferred.

Salary: $27,000.00 /year

[ Reply to This ]        2544

 Academic Case Coordinator 
 by Editor  01/13/15 
Location: MI  
Expires 01/20/2015 

Job Title: Case Management Coordinator, Academic and Student Affairs
Closing Date/Time: Mon. 01/19/15 11:59 PM Eastern Time
Salary: $49,201.00/Year
Job Type: Full Time
Location: Main Campus
Department: Ombudsman

Assists in the administration of the University’s policies and procedure, both informal and formal as well as leading all initiatives related to assessment and evaluation within the assigned department.
Principal Duties and Responsibilities:
Assist with the overall administration of the University's policies and procedures specific to the assigned department

Ensure timely disposition, management and resolution of all cases referred to the assigned department

Help develop and provide programs and training on behavior and appropriate campus citizenship to faculty, hearing board members, students, organizations, and related University constituents.

Consult with students, faculty, and staff; parents and external constituents; police, personnel, and attorneys regarding the application of formal University processes.

Represent the Department and/or Division on University committees concerned with addressing student issues, campus culture, and University policies and procedures.

Recommend structures, policy changes, and staffing of related advisory and disciplinary boards, committees and working groups.

Provide leadership, training and guidance related to University policies and procedures.

Keep informed about off-campus issues and legal decisions which impact the Department and/or Division

Perform related departmental duties as assigned.
Qualifications:
Knowledge and skills typically acquired through the completion of a Master's Degree in student personnel, counseling, psychology, criminal justice, or a related field is required.

Knowledge and understanding of applicable laws, regulations, policies, and issues that impact University operations and student experience is required.

1 year of full-time professional experience in student conduct processes, conflict resolution, dispute resolution or related field in Academic and Student Affairs is required.

Strong written and verbal communication skills are required.

Experience in a higher education setting is preferred.

Experience in case management preferred.
Supplemental Information:
ECLS: PT
GRADE: 08

Posting Period: 1/9/15-1/19/15

Additional Departmental Preferred Qualifications:

Experience in university Ombuds office settings is preferred.

Experience with ADVOCATE/Simplicity and other university student management systems is preferred.

Extensive experience with Excel spreadsheet development and reporting is preferred.

Apply here.

[ Reply to This ]        2543

 Employmen Relations and Mediator 
 by Editor  01/13/15 
Location: OR 
Salary: 5,764 - $8,496/mo 
Expires 01/29/2015 

Job Code: ERB15-8050
Job Title: Employment Relations Board Mediator
Opening Date/Time: Wed. 01/07/15 12:00 AM Pacific Time
Closing Date/Time: Wed. 01/28/15 11:59 PM Pacific Time
Salary: $5,764.00 - $8,496.00 Monthly
Job Type: Permanent
Location: Salem, Oregon
Agency: Employment Relations Board


Description Benefits Supplemental Questions

The Employment Relations Board (ERB) seeks to fill one (1), permanent, full-time position in Salem.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

This position is a classified position and is not represented by union.

The Employment Relations Board (ERB) is a quasi-judicial body empowered by statute to adjudicate and mediate labor disputes arising out of collective bargaining and employer/employee relationships prescribed by or created under ORS Chapters 243, 240, 662, and 663. The ERB acts as a “labor law appeals court” for the State of Oregon. The agency is responsible for the enforcement and administration of labor relations laws governing approximately 250,000 employees and 3,000 employers, including the State of Oregon, cities, counties, school districts, transportation districts, other local governments, and private employers and employees not subject to the National Labor Relations Board’s jurisdiction.

The Conciliation Service renders assistance to resolve labor disputes, encourages practices fundamental to the peaceful adjustment of labor disputes, and promotes the improvement of labor/management relations through the process of conference and collective bargaining.

Duties & Responsibilities:
The purpose of this position is to function as a liaison between employers and employees (or their representatives); to investigate areas of conflict and provide conciliative assistance as a neutral to keep the conflict from becoming a labor dispute; to mediate labor disputes arising from the collective bargaining process, the interpretation of collective bargaining agreements, and other related disputes; and to assist union and management in co-operative efforts through facilitation and training.

Duties Include:
Preconference Research: confers with management and employee representatives in potential or actual labor disputes; conducts extensive review of proposals and counterproposals and facts alleged in the case; clarifies issues, researches case law and other appropriate settlements to facilitate resolution.
Mediation and Conciliation Conference: presides over and conducts mediation and conciliation conferences between disputant parties regarding labor disputes and other related disputes; identifies and defines issues of the dispute; applies and interprets appropriate statutes, rules, policies, and case law; collects, analyzes, and interprets information relating to the disputes and develops alternative solutions to assist the disputant parties to reach agreement; promotes an understanding of the positions and contentions of both parties; reviews and evaluates solutions with disputant parties and suggests reasonable bases by which they may voluntarily make concessions or commitments for agreement; assists parties in communicating their respective needs, interests, concerns, and perceptions to one another; facilitates an understanding of opposing point of view; maintains objectivity when dealing with opposing viewpoints; applies judicial impartiality during mediation conferences and other meetings; establishes trust and confidence of the disputant parties; analyzes fact finding awards and interest and grievance arbitration decisions.
Facilitation: chooses appropriate facilitation techniques and processes for the particular circumstance; uses a variety of facilitation skills and techniques to assist joint union and management task forces, committees, and bargaining teams to reach agreements; adjusts facilitation techniques to changing group dynamics as appropriate.
Training: consults with management and union officials about their needs for training and suggests programs and processes; designs processes for dispute resolution and labor management cooperation; develops curriculum and materials for training participants in these processes; trains joint union/management participants; refines curriculum, training materials, and agendas based on experience and feedback from participants.
Research and collect data related to bargaining, mediation, fact finding, and arbitration; research trends and innovations in labor management cooperative efforts.
Answer requests for information regarding collective bargaining law, mediation, and arbitration.
Establish and maintain rapport with unions, employers, public, press, and elected officials.
Speak at conferences, seminars, college classes, and other interested groups on dispute resolution including mediation, union/management cooperation, and services offered by the Conciliation Service.
Working Conditions:

Irregular hours and extended work days and work weeks on an ongoing basis. Extensive travel to all parts of the state.

You must have a valid driver's license or be able to provide an acceptable alternate method of transportation.

Qualifications, Required & Requested Skills:
MINIMUM QUALIFICATIONS

Five years of full-time experience in collective bargaining negotiation or collective bargaining mediation;

AND

A Bachelor's degree in Industrial Relations, Business Administration, Law or related fields; or three additional years of collective bargaining negotiation experience or collective bargaining mediation experience.

Preference may be given for experience in the public sector Labor Relations.

DESIRED ATTRIBUTES
Knowledge of and experience in mediating collective bargaining disputes;
Knowledge of and experience in mediating labor-related matters;
Experience in negotiating collective bargaining agreements as a chief spokesperson or in a leadership role;
Experience in teaching, facilitating or using interest-based problem solving processes, preferably for collective bargaining or other labor-management purposes.
Resume & Cover Letter Requirements:

You must attach a current Resume.

And

You must also submit a cover letter of not more than two pages clearly describing what work you have done to meet the minimum qualifications (collective bargaining negotiation/mediation) and how your training and experience relates to each of the listed desired attributes.

Additional Information:
Only complete applications submitted online will be considered. We do not accept paper or e-mail applications.

You must have a valid e-mail address to apply for jobs with the Employment Relations Board. All communication regarding your application and status will be done by e-mail.

If you do not currently have an email address and do not know how to get one, please refer to our Applicant Frequently Asked Questions web page, scroll to the How to Apply for a Job section, question #14 to view several links to internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.

To apply, follow the “Apply” link above and complete the Oregon employment application online. All application materials must be received by the closing date and time posted on the announcement.

1. Completed E-recruit application: A resume (text or attachment) will not replace the work experience section of the application.

2. Work experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equate to six months of work experience.)

3. Transcripts: Must be attached if using education to meet minimum qualifications. Note: To protect your confidential information, please redact (black out) your social security number on all transcripts before attaching to your application.

4. You must attach a cover letter of not more than two (2) pages. Your cover letter should clearly describing what work you have done to meet the minimum qualifications (collective bargaining negotiations/mediation of bargaining impasse) and how your training and experience relates to each of the listed desired attributes.

5) You must attach a Resume.

If you require an alternate format in order to complete the employment process, you may call Recruitment Services at (503) 378-4309. Please be prepared to leave a message describing the alternate format needed.

Only complete applications will be considered. Be sure to answer all supplemental questions and attach all required documents. Responses to the supplemental questions will be reviewed to determine if you meet the minimum qualifications and any special qualifications, and how you meet the desired attributes. Qualified applicants whose responses most closely match the requirements for this position will be invited to interview.

For more information on veterans’ preference points, please visit
www.oregon.gov/DAS/STJOBS/pages/vetpoints.aspx

NOTE: The Employment Relations Board does not offer visa sponsorships. On the first day of work, the successful candidate will be required to complete the U.S. Department of Homeland Security's form I-9 confirming authorization to work in the United States.

The pay on all announcements may change without notice.

Application Reference Number: (ERB14-8050)

THE EMPLOYMENT RELATIONS BOARD IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY.

Apply here.

[ Reply to This ]        2542

 Mediation Instructor 
 by Editor  01/13/15 
Location: IL 
Salary: Part-time, seasonal, community college 
Expires 02/28/2015 


Community Education Instructors
Parkland College - Champaign, IL
Department: Community Education
Reports to: Director of Community Education
Classification: Part-Time, Seasonal, Non-Benefited Position

Parkland College is currently seeking proposals for Community Education noncredit classes. See the 505 , Parkland’s noncredit schedule at www.parkland.edu/communityed

Areas of interest and need are:
Fitness (general exercise & workout)
Home & Garden (new home owners advice, remodeling, landscaping, etc.)
Creative Expression (arts & crafts)
Recreation & Leisure (day trips, armchair travel, cooking, traditional card games-Cribbage; Canasta; Pinochle; Euchre)
Youth Programs (experiential classes, healthy lifestyles, yoga, mediation)
If you have specific questions, please contact John in Community Education at 217/353-2063 or communityed@parkland.edu
To be considered for this position applicants must attach the following documents and send to communityed@parkland.edu :
Cover letter
Resume
COMPLETE CLASS PROPOSAL:
Class Title
Course Goals & Objectives
Course Description
Supply List & Proposed Budget: Please provide a tentative list of supplies and corresponding budget.
Classroom Resources: (i.e., projector, computer lab, etc.).
Class Audience: Please indicate the appropriate audience for your class (i.e., adults, children (ages), seniors)
Availability: Please indicate dates/times you are available to teach.
Community Education provides a variety of classes for people of all ages in a relaxed, non-graded environment; from computers to arts and crafts; home and garden to fitness; travel; foreign languages; and money management. Visit us online at www.parkland.edu/communityed .

Essential Job Functions:

Responsibilities for the position include, but are not limited to:
Perform professional duties in accordance with the established policies and procedures.
Submit a complete proposal per class including proposed budget.
Submit a complete syllabus and learning objectives.
Provide classroom instructions in accordance with stated objectives, and established course outline.
**ALL classes are contingent upon meeting minimum enrollment.**

Minimum Qualifications:
Bachelor’s degree or equivalent.
Demonstrate proficiency in the proposed area.
Excellent verbal and written communication skills
Excellent organizational skills
Professional attitude.
Cultural awareness/sensitivity.
Ability to work with others.

Preferred Qualifications:
Teaching experience.
Presentation or public speaking experience.

[ Reply to This ]        2541

 Labor Relations Specialist 
 by Editor  01/13/15 
Location: MI  
Expires 02/28/2015 

Team Solutions is a dynamic and constantly growing Industrial and Commercial Cleaning company that requires the full time services of a dedicated Labor Relations Specialist and will be based at our Taylor, Michigan location.

The Labor Relations Specialist will monitor the company & workforce adherence to labor agreements and will provide consultation on contract administration in accordance with the Collective Bargaining Agreement (CBA).

Key Accountabilities:

Review and document formal complaints and grievances
Investigate and evaluate union complaints or arguments to determine viability
Provide advice, guidance and support to TEAM management on labor relations and employee matters:
o attendance management
o employee performance
o employment terms & conditions
o contract interpretation & administration
o employee discipline & grievance procedures
o referee disputes & employee termination

Represent the position of the company during arbitration and other labor negotiations
Select mediators/arbitrator for labor disputes and contract negotiations
Review employer practices/data to ensure compliance with contracts on matters such as wages, hours, conditions of employment, etc.
Work effectively with union leadership, management & employees by leveraging strong mediation, communication & change management skills
Qualifications:

At least 5 years of labor relations experience in a manufacturing environment (UAW)
Prior experience negotiating a CBA
Excellent knowledge of the principles & practices of labor relations management in a union environment
Outstanding written & verbal communication skills
Strong collective bargaining and negotiation skills
Exceptional organizational, analytical and multitasking skills
Self-start and pro-active attitude
Computer skills: proficiency in Microsoft Office (Word, Excel, PowerPoint)
Minimum of a Bachelor’s Degree, preferably in industrial & labour relations, human resources management, or related field
Travel is required up to 50% of the time
Pay Rate

$50,000+/ year (depending on experience)
Benefits after the first 3 months of employment
Please send your resume to careers at teamcleaningsolutions dotcom

We thank all applicants for your interest, however, we will only contact selected candidates for an interview.

Apply here.

[ Reply to This ]        2540

 Legal Case Coordinator 
 by Editor  01/13/15 
Location: CA 
Expires 02/28/2015 

Position Description
The CC is a key position in support of case management. The CC partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices.

Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met

Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard

Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year

- Sit at a desk working on the computer and talking with clients, panelists, etc., over the phone and/or face to face for extended periods of time

- Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc.

- Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient

- Lift heavy objects such as large case files and exhibits
Position Requirements
Client Service - Professional client service (including panelists)
Other Projects - Available for any other projects designated by their manager
Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)
Technical - Computer literate and proficient in all software programs required for the position
Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment
Communication - Good verbal & written communication skills
- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education
- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus
- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year
Application Instructions
Upload cover letter and resume

Apply here.

[ Reply to This ]        2539

 Dispute Resolution Specialist 
 by Editor  01/06/15 
Location: OR 
Salary: $65,000 
Expires 02/16/2015 

The National Center for Appropriate Dispute Resolution in Special Education Encouraging the use of mediation, facilitation, and other collaborative strategies to resolve disagreements about special education and early intervention programs.
Since 1998
www.directionservice.org/cadre
Position Opening: Dispute Resolution Specialist
Submit resume and cover letter to arrive no later than February 15, 2015.
The National Center for Appropriate Dispute Resolution in Special Education (CADRE) is funded by the Office of Special Education Programs (OSEP) at the US Department of Education. CADRE works with OSEP, state education agencies (SEA), early intervention lead agencies (LA), parent centers, other technical assistance (TA) providers, and nationally respected professionals and organizations to increase the nation’s capacity to effectively resolve special education disputes, reducing the use of expensive adversarial processes. CADRE provides easy access to information and assistance that supports the implementation of effective dispute prevention and resolution systems and enhances the capacity of parents and educators to collaborate, problem solve and ultimately arrive at a shared vision of how a child’s education/early intervention needs can appropriately be addressed.
Required Skills, Knowledge, Abilities:
? Knowledge of dispute resolution (DR) practices, especially collaborative approaches
? Strong writing skills and experience authoring and editing publications and/or resource materials
? Experience with training and/or presenting for small and large groups in communication, mediation, negotiation, facilitation, and/or collaborative problem-solving skills
? A strong work ethic with excellent communication, collaboration, and teamwork skills
? Experience working with a wide variety of stakeholders including special educators and parent leaders
? Significant travel throughout the country (estimated 25 hotel nights per year)
? Strong computer skills and comfort operating in a Windows environment
Preferred Skills, Knowledge, Abilities:
? Knowledge of special education and the needs of students with disabilities and their families
? Understanding and experience with culturally appropriate dispute resolution practices
? Understanding of evaluation activities including logic models, performance measures, data collection, data analysis and reporting, and use of evaluation for systems improvement
? Experience with planning small and large meetings, including national symposia or conferences
? Familiarity with adult learning principles and the use of online platforms for knowledge transfer
? Facility with website development/management and other emerging technologies
? Knowledge of the Individuals with Disabilities Education Act (IDEA) and special education dispute resolution systems
Overall Responsibilities: The Dispute Resolution Specialist works as a member of the CADRE team on a variety of tasks. It is anticipated that responsibilities associated with the position will change over time as a reflection of changing OSEP and CADRE priorities as well as amendments to the law and regulations. Additionally, we expect activities related to this position will reflect the interests and expertise that the hired Dispute Resolution Specialist brings to the CADRE team.
Responsibilities may include but are not limited to:
? Providing (general, targeted, and intensive) Technical Assistance to CADRE clientele on:
o Special education DR practices, including both required procedures and early DR processes
o Exemplary practices related to system design, implementation, evaluation and improvement
? Identifying state and local level practices in dispute resolution through review of materials, reports and data as well as interpersonal interactions with dispute resolution coordinators
? Developing and authoring new resource materials for national dissemination
? Designing and delivering a variety of training in skill development:
o To a wide range of audiences including those with little or no knowledge of basic communication skills to advanced practitioners with high levels of expertise
o On a wide range of subjects from listening skills and interest-based negotiation to advanced mediation skills including impasse management and agreement building
? Designing and delivering presentations, in person and through technology, and of varying lengths:
o To a variety of audiences including parent center staff, SEA/LA staff, educators, dispute resolution practitioners, advocates, family members, other TA centers staff and advisory boards
o On a variety of topics including exemplary dispute resolution practices, state/national dispute resolution data, emerging trends, culturally responsive practices and other areas of interest
? Planning and organizing CADRE’s national symposium on dispute resolution in special education
? Participating in project planning, evaluation and reporting (design, scheduling, formats, summaries)
Day-to-day management of CADRE’s website, listserves, online learning modules and other technological platforms
Compensation: The starting full-time salary is $65,000 plus modest benefits. The position is located in Eugene, OR and involves working with a tightly-knit, enthusiastic team that cares passionately about the Center’s work.
Submit resume and cover letter to arrive no later than February 15, 2015.
For more information about this opportunity contact:
Marshall Peter, Director CADRE P.O. Box 51360 Eugene, OR 97405-0906 mpeter@directionservice.org
[ Reply to This ]        2538

 Trainer and Mediator 
 by Editor  01/05/15 
Location: Massachusetts 
Salary: $50-62K 
Expires 01/14/2015 

Trainer and Mediator
Program Coordinator II

Agency Name: Massachusetts Commission Against Discrimination
Official Title: Program Coordinator II
Functional Title: Trainer and Mediator
Occupational Group: Office & Program Admin
Position Type: Civil Service
Full-Time or Part-Time: Full-Time
Salary Range: $50,014.90 to $62,000.00 Annually
Bargaining Unit: 06
Shift: Day
Confidential: No
Number Of Vacancies: 1
City/Town: Worcester
Region: CENTRAL
Facility Location:
Application Deadline: 01-13-2015
Apply Online: No
Posting ID: J45761

This position is funded from the Commonwealth's annual operating budget.
Duties:
The major duties and responsibilities of this position are:

Develop, administer, and deliver accurate, effective, interactive workplace and housing discrimination prevention training sessions to Massachusetts employers and housing industry.

Mediate/conciliate workplace and housing conflicts that have resulted in the filing of discrimination complaints.

Maintain records of scheduled and completed training and Alternative Dispute Resolution (ADR) sessions.

Work with administrative staff to respond to requests for information, schedule training and ADR sessions, and manage arrangements for sessions.

Assist the Director of Training with other unit projects, including internal training, the annual course for EEO professionals, and ensuring compliance with training requirements in Commission hearing decisions and settlements.

Collaborate with other Commission staff members who conduct training and/or mediations/conciliations.

Monitor for civil rights compliance.

Qualifications:
MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

SPECIAL REQUIREMENTS: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's license may be required.

Preferred Qualifications:
Ability to deliver engaging, practical training to members of the public, including line and supervisory staff.

Ability to understand and communicate complex information about workplace and housing discrimination law and Commission procedures.

Ability to effectively mediate/conciliate employment and housing conflicts.

Excellent interpersonal and public speaking skills.

Ability to travel to various locations throughout the Commonwealth.

Strong computer skills with competency in various software applications, including Word, Excel and PowerPoint.

Experience working effectively with individuals of a wide variety of backgrounds.

Knowledge of Massachusetts workplace and housing discrimination laws and their practical application.

Completion of the MCAD train-the-trainer course.

Certification as a mediator.

J.D. or other Master's degree.

Comments:
This is a Civil Service position.

How To Apply:

Mail cover letter and resume to:

Commission Against Discrimination
One Ashburton Place, Room 601
Boston, MA 02108
Attn: Lennie De Souza Smith

No phone calls please.

Agency Web Address:
http://www.mass.gov/mcad/

The Commonwealth acts in good faith to affirmatively recruit a diverse population.If you wish to self-identify, please click on the links below. Completing this formis voluntary. If you choose to self-identify, please note that all Affirmative Actionand Disability data is kept in a confidential file.

Link to Disability Form (return this form to the ADA Coordinator listed below)
http://www.mass.gov/anf/docs/hrd/odeo/veterans/disabled-veteran-applicant-self-id-form.doc

Link to the Veterans Forms (return this form to the Diversity Officer listed below)
http://www.mass.gov/anf/docs/hrd/odeo/veterans/gender-race-veteran-applicant-self-id-form.doc

Diversity Officer/ADA Coordinator:
Ms. Lennie De Souza Smith

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Apply here.

[ Reply to This ]        2537

 Volunteer and Community Program Coordinator 
 by Editor  01/05/15 
Location: NY 
Expires 02/28/2015 

Job description
The Volunteer and Community Coordinator coordinates cases for the volunteer mediator program including coordinating mediators in courts throughout Dutchess County and for mediations at the Center. Coordinating volunteers for office assistance, outreach and events, and coordinating trainings. The Volunteer and Community Coordinator is responsible for the intake and coordination of mediation referrals and cases, for supporting the apprenticeship program, mediator education and quality assurance, and for coordinating and responding to requests for training. This position is 28 hours per week, Monday thru Thursday.

Must be flexible, able to work independently within a team-based environment, and be willing to adapt responsibilities according to program needs.

This position is: Non-exempt

How to apply
Please send a one page cover letter and corresponding resume (MS Word or PDF format) to jobs@dutchessmediation.org. In order for the Mediation Center to review your application, please attach these documents in MS Word or PDF format and do not include them in the body of the e-mail. The subject line of the e-mail must include Volunteer and Community Program Coordinator. No phone calls please.

[ Reply to This ]        2536

 Assoc. Director of Human Resources 
 by Editor  01/05/15 
Location: MA 
Salary: $70-75K 
Expires 01/14/2015 

Associate Director of Human Resources
Associate Director of Human Resources

Agency Name: Massachusetts Bay Community College
Official Title: Associate Director of Human Resources
Functional Title: Associate Director of Human Resources
Occupational Group: HR/Training/Labor Relations
Position Type: Not Given
Full-Time or Part-Time: Full-Time
Salary Range: $70,000.00 to $75,000.00 Annually
Bargaining Unit: N/A
Shift: Day
Confidential: No
Number Of Vacancies: 1
City/Town: Wellesley
Region: METRO BOSTON
Facility Location:
Application Deadline: 01-13-2015
Apply Online: No
Posting ID: J45847
Duties:
Position Summary:

The Assistant Director of Human Resources will assist in planning, organizing, and directing departmental operations. S/He will work closely with the Vice President in developing and implementing policies and procedures. The ideal candidate will be highly motivated, a team player with the ability to work independently with minimum instruction. In addition this individual will possess demonstrated knowledge in the following areas: employee/labor relations, classification and compensation, payroll, employee benefits, recruitment, leave plan management, and conflict resolution.

Key Responsibilities and Duties:

• Participates in the development and implementation of operational policies and procedures;
• Counsels and coaches administrators and employees on human resources policies and procedures, as well as assisting with the interpretation of the union contracts and handbook; responsible for identifying and resolving problems or recommending the appropriate course of action;
• Gathers data, develops, reviews, and analyzes reports in order to maintain compliance with internal and external policies, laws, and procedures;
• Actively manages all processes surrounding immigration and federally required I-9 work authorization form, including documentation verification, records management and compliance;
• Participates in the development and maintenance of complex human resources programs, systems, and studies in assigned areas;
• Assists with the onboarding and exiting process – including but not limited to training and/or orientation, employee exit interviews, and termination, etc.;
• Assists with the development and/or facilitation of educational or informative sessions for faculty, staff, and managers;
• Assists with the implementation and development of employee recognition programs and events;
• Works closely with the payroll office in coordinating and scheduling contracts and payment for part-time faculty;
• Demonstrates excellent leadership skills including; superb communication, delivery of results, consultative skills, partnership skills and team building;
• Stays current on local, state and federal legislation affecting public sector labor law;
• Identify, recommend, assist, and conduct internal audits of all HR related areas to ensure departmental and regulatory compliance, as well as appropriate alignment with the College’s mission and strategic plan;
• Represents MassBay effectively in different situations using intelligence, judgment, and the verbal and written communication skills necessary;
• Serves as the hearing officer for grievances and represent the College in mediation and arbitration proceedings in the absence of the Vice President of Human Resources;
• Serves as the supporting affirmative action officer to the Vice President of Human Resources;
• Manages the office and HR/Payroll personnel in the absence of the Vice President of Human Resources;
• Demonstrates ongoing sensitivity to diversity and a commitment to inclusive excellence;
• Extended hours and some travel may be required;
• Perform additional duties as assigned.

Qualifications:
• Bachelor’s degree in Human Resources Management, Organizational Communication, Public Administration, or related field; Master’s degree preferred;
• Five (5) or more years of experience;
• Strong knowledge of related federal and state rules and regulations (including FMLA, ADA, HIPAA, FLSA, Affirmative Action, Worker’s Compensation, etc.);
• Excellent project management skills including successful leadership of projects from planning phase through completion;
• Proficiency in Microsoft Office applications;
• Ability to manage stress and work under pressure while multitasking under deadlines;
• Capacity to use forward thinking skills and the ability to understand technical issues and offer sound objective decision making to the Vice President;
• Experience working effectively with diverse groups, including faculty, staff, students, consultants, state and local agencies, auditors, and community groups.

Preferred Qualifications:
• Knowledge of PeopleSoft applications a plus;
• Experience working in higher education, municipal or state agencies highly desirable;
• PHR/SPHR certified.

Comments:
Salary: $70,000 - $75,000

Funding: State Appropriated

Deadline: Resumes will be reviewed upon receipt and the position will remain open until filled. However, in order to ensure full consideration please submit all application material no later than Friday, January 9, 2015.

Massachusetts Bay Community College does not discriminate on the basis of race, color, national origin, sex, sexual orientation, age or handicap in admission or access to or treatment or employment in its programs and activities. Any inquiries or complaints concerning compliance with regulations implementing, Title IV, Title IX, Age Discrimination Act of 1975 or Section 504, may contact Robin Nelson-Bailey, at the College Telephone No. 781-239-3171, who is the coordinator for those statutes. Inquiries may also be directed to the Assistant Secretary for Civil Rights, U.S. Department of Education, Washington, D.C., 20202, or the Director, U.S. Department of Education, Office for Civil Rights, Region One, 5 Post Office Square, 8th Floor, Boston, MA 02109.

Hiring is contingent upon a successful CORI clearance.

How To Apply:

Please complete our online application by visiting the following URL:
http://massbay.interviewexchange.com/candapply.jsp?JOBID=55972

Please include letter of interest, resume, and list of three professional references with contact information. Finalists will be expected to provide transcripts.

Agency Web Address:
http://www.massbay.edu/

The Commonwealth acts in good faith to affirmatively recruit a diverse population.If you wish to self-identify, please click on the links below. Completing this formis voluntary. If you choose to self-identify, please note that all Affirmative Actionand Disability data is kept in a confidential file.

Link to Disability Form (return this form to the ADA Coordinator listed below)
http://www.mass.gov/anf/docs/hrd/odeo/veterans/disabled-veteran-applicant-self-id-form.doc

Link to the Veterans Forms (return this form to the Diversity Officer listed below)
http://www.mass.gov/anf/docs/hrd/odeo/veterans/gender-race-veteran-applicant-self-id-form.doc

Diversity Officer/ADA Coordinator:
N/A

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Full application here.

[ Reply to This ]        2535

 Family Court Counselor 
 by Editor  01/05/15 
Location: CA 
Salary: $6,231.14 - $7,212.34 Monthly 
Expires 01/14/2015 

Job Title: Family Court Counselor
Closing Date/Time: Tue. 01/13/15 11:59 PM Pacific Time
Salary: $2,875.91 - $3,328.77 Biweekly
$6,231.14 - $7,212.34 Monthly
Job Type: Full-Time
Location: William R. Ridgeway Family Relations Courthouse, Sacramento, California


Description Benefits Supplemental Questions

Under general supervision, to conduct counseling and mediation in Family Court matters; to investigate child custody and visitation disputes; to prepare written reports, evaluations and recommendations for the court; to perform related duties as assigned.
Examples of Duties:
(Note: The following duties are performed by most incumbents, but other related duties may also be performed; not all duties listed are necessarily performed by each individual)

1. Counsels concerned parties and mediates a variety of child custody and visitation disputes.

2. Utilizes interview assessment and testing procedures that are consistent with generally accepted clinical, forsenic, scientific, diagnostic or medical standards.

3. Investigates and evaluates cases by interviewing clients, inspecting residence, interpreting psychological data and assessing potential risks of physical and sexual abuse, drug and alcohol abuse, criminal history, domestic violence and related factors.

4. Prepares and organizes investigative data and evidence and makes recommendations to the court regarding guardian/custodial arrangements in the best interest of the child.

5. Prepares a wide variety of reports, correspondence, depositions and court testimony on cases.

6. Conducts case consultation with other staff, supervisor, family law judges and community resources.

7. In response to an immediate crisis, analyzes and assesses potential risk to the child and provides recommendations to the court on temporary resolution.

8. In underage marriage permission cases, interviews the couple and/or parents and prepares a report assessing the readiness of the couple to marry.

9. Responds to inquiries from the public regarding child custody, visitation disputes and other family counseling issues.

10. Performs conciliation counseling with concerned parties; makes appropriate referrals for assistance to other community resources.

11. Conducts group/parent orientation and parent education on mediation and court procedures pertaining to child custody.

12. Attends staff meetings and educational seminars to enhance professional counseling skills.
Minimum Qualifications:
Education: A Master's Degree from an accredited college in Psychology, Social Work, Marriage, Family and Child Counseling, or other behavioral science related to marriage and family interpersonal relationships.

And

Possession of a license as a Psychologist, a Marriage Family Therapist (MFT), in Clinical Social Work (LCSW), or as a licensed physician with a board certification in Psychiatry or with completed residency in
Psychiatry.

And

Experience: Two (2) years experience in counseling, or psychotherapy or both. Prefer experience in a setting related to the areas of responsibility of the family counseling, child protective services or family conciliation.

Knowledge of:

Psychological and developmental needs of children and parent-child relationships; principles, practices and theories of adult and child psychology; principles and methods of case management; crisis intervention, mediation and risk evaluation techniques; family therapy techniques; physical abuse, sexual abuse and chemical dependency issues; conflict resolution techniques; available community resources; applicable laws, statutes, regulations and guidelines governing family law issues.

Ability to:

Mediate and evaluate child custody disputes; assess clients for potential risk from violence, substance abuse and physical/sexual abuse; make recommendations to the court on custodial arrangements to best serve the interests of the child; prepare and organize comprehensive and complete reports and recommendations; negotiate mediation agreements; establish and maintain effective working relationship with individuals from varying socio-economic backgrounds, often in difficult and stressful circumstances.
Other Information:
Possession of a valid California Driver's License.

Must be able to pass a criminal history information background check.

Apply here.

[ Reply to This ]        2534

 Ombudsman/Mediator 
 by Editor  01/05/15 
Location: CA 
Expires 01/31/2015 

Ombudsman Mediator (Job Number: 282431)


Working for an organization with the size and resources of Kaiser Permanente Northern California means having the potential to positively affect the health and well-being of entire communities. From our financial, business, and IT experts, to our RNs, allied health professionals, and physicians, we work together to provide the best care experience to our members and the communities we serve. As one of the most diverse regions in the country, Northern California offers everything from the majestic Sierra Mountains, to breathtaking Yosemite, to world-renowned Napa Valley. Here, you`ll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. As Northern California`s largest health plan, Kaiser Permanente provides you with the resources and opportunity to build a rewarding career in an environment that supports your success. Join us.


Description

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
• Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
• Serves as an impartial & independent third party for clients, focusing upon patient care issues Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services).
• Collaboration & Problem Solving: Develops collaborative relationships w/in the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere. Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
• Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies & informs upper management of patterns & trends affecting patient care.
• Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
• This job descripition is not all encompassing.
Qualifications

Basic Qualifications:
Experience
• Minimum ten (10) years of experience in clinical or management roles required.
Education
• Bachelor's degree required.
License, Certification, Registration
• N/A

Additional Requirements:
• Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40-hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a 40-hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
• Demonstrate ability to work with difficult situations with multiple interests/parties involved.
• Demonstrate analytical/data management skills.
• Demonstrate program development expertise (strategic direction, work planning, communications, implementation).
• Demonstrate excellent written and presentation communication skills.
• Demonstrate expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
• Experience in a health plan or multifaceted health care system preferred.
• Master's degree in business, health care, public administration or related field preferred.
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Knowledge of KP preferred.
Primary Location: California-South San Francisco-S. San Francisco Hospital 1200 El Camino Real

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Variable

Working Hours Start: Varies

Working Hours End: Varies

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Individual Contributor

Job: Healthcare / Hospital Operations

Public Department Name: Hospital Administration

Travel: No

Job Eligible for Benefits: Yes

Apply here.

[ Reply to This ]        2533

 Youth Peer Mediation & Conflict Resolution Program Internship & Volunteer  
 by Editor  12/22/14 
Location: CA 
Expires 01/05/2015 


The Center for Civic Mediation’s Youth Peer Mediation and Conflict Resolution Program in Santa Monica, CA or Pacoima, CA, is designed to reduce and prevent acts of frustration and violence among youth. The Program empowers individuals and communities to manage conflicts constructively through mediation, training, education and other problem-solving methods.

(UNPAID) Interns/volunteers will work closely with the School Program Coordinator onsite.

As an intern or volunteer you will gain invaluable experience including:

Direct interaction with youths of diverse cultural backgrounds
Conflict resolution training
Community leadership and impact
Youth program development in an innovative and collaborative work environment
Intern/volunteer duties include:

Case Intake/Management: Interns are trained and supervised to help manage confidential case information for data management purposes as well as assist students with preparation for the mediation process;
Mediation: While most mediations are conducted by the student peer mediators, volunteers with prior mediation training may mediate cases in which a peer mediator is one of the disputants, or when an adult mediator is requested by the disputants.
Program Development Initiatives: Interns will gain valuable skills in assessing school needs, program design and implementation and assessing program effectiveness;
Outreach: Interns assist with outreach projects and initiatives which would help strengthen the reach and expansion of services to the schools; and
Research/Writing: Interns may conduct school based research and/or grant-writing related to the organization’s program goals and directives.
Eligibility Criteria
- For interns: applicants must be currently enrolled in a college/university program
- Commitment to serving youth and the community;
- Demonstrated experience and/or interest in working with youth
- Strong cross-cultural and interpersonal skills;
- Sensitivity and experiences with needs and circumstances of those in conflict situations;
- Strong analytical and critical thinking skills;
- Ability to work independently as well as with team members;
- Bilingual, English-Spanish strongly desired;
- Prior experience working with middle-school aged students strongly desired;
- Basic Mediation training required; and
- Ability to submit to LiveScan is required

To apply, please forward a cover letter and resume indicating Pacoima or Santa Monica program.

[ Reply to This ]        2532

 Small Claims & Dispute Resolution Supervisor 
 by Editor  12/18/14 
Location: OH 
Salary: $22.52/hour ($46,841.60/year) - $31.53/hour ($65,582.40/year) 
Expires 01/10/2015 

FRANKLIN COUNTY MUNICIPAL COURT
375 South High Street, 10th Floor
Columbus, Ohio  43215
614-645-8214

EMPLOYMENT OPPORTUNITY

 

JOB TITLE:                                    Small Claims & Dispute Resolution Supervisor
DEPARTMENT: Small Claims Division and Dispute Resolution Program
REPORT TO: Manager, Small Claims Division and Dispute Resolution Program
PAY GRADE: 9
PAY RANGE:                        $22.52/hour ($46,841.60/year) - $31.53/hour ($65,582.40/year)
HOURS:            Full-time 8:00 a.m. – 5:00 p.m. Occasional weekend and evening hours may be required for outreach engagements.
POSTED:            Monday, December 22, 2014
DEADLINE: Friday, January 9, 2015

 

JOB PURPOSE AND OVERVIEW

The Small Claims Division is responsible for initiating and managing small claims cases.  In Small Claims Court individuals, businesses and government agencies file claims for up to $3,000.  Small Claims Court is a less formal and speedier forum than the Court’s General Division.  Parties may be represented by an attorney, but that is not required.  Small Claims Courts are governed by Chapter 1925 of the Ohio Revised Code.

In addition, Small Claims Division staff is responsible for assisting parties who wish to file a small claims case, continue a small claims case, issue or re-issue service, filing objections or motions and execution of judgments.

The Dispute Resolution Department is part of the Franklin County Municipal Court Small Claims Division.  The Department’s primary service is mediation.  Mediation is a way for people to resolve problems without filing a lawsuit or going before a judge. The mediator is an impartial third party; the mediator helps the parties resolve their differences through negotiation.  Mediation is available before a civil case is filed.  The Judges and Magistrates also refer cases to mediation after a lawsuit is filed.  The kinds of cases the Department mediates include civil, small claims and rent escrow cases.  Mediation is also offered for cases from the Eviction Docket.  In addition, the Dispute Resolution Department operates the Franklin County Foreclosure Mediation Project for the Franklin County Court of Common Pleas.

Pre-filing services also include the Check and Account Resolution Service (CARS), designed specifically for businesses to resolve accounts disputes.

The Small Claims Division/Dispute Resolution Department Supervisor assists the Division Manager in the day-to-day operations of the Small Claims Division and Dispute Resolution Department

ESSENTIAL DUTIES AND RESPONSBILITIES OF THE POSITION

  1. Supervise dispute resolution services, including but not limited to:
  • Pre-filing mediation program
  • Rent escrow mediation program
  • Check and Account Resolution Services
  • Day-of-Trial Small Claims mediation services
  • Day-of-Trial Eviction mediation services
  • Judge and Magistrate referred Civil Division and Small Claims mediation services
  • Franklin County Foreclosure Mediation Project
  1. Supervise administrative assistant, Franklin County Foreclosure Mediation Project support staff and Mediation Consultant.
  2. Recruit and train volunteer and contract mediators. Ensure that mediators receive important information about mediation in their particular areas of mediation.
  3. Work closely with faculty and staff attorneys supervising students mediating at the court as part of an established course or clinical experience.
  4. Work closely with the Common Pleas Court, Franklin County Clerk of Courts, HUD approved counseling agencies and all mediation participants in the Franklin County Foreclosure Mediation Project.
  5. Serve as liaison among judges and magistrates, their staffs and Assignment office staff, attorneys and mediation parties.
  6. Supervise at least two evening mediation sessions per month.
  7. Supervise mentoring of mediators.
  8. Mediate cases.
  9. Develop and implement appropriate procedures and forms for mediation programs.
  10. Maintain documents and programs for collection and assessment of mediation statistics.
  11. Draft mediator contracts.
  12. Review and submit contracts and invoices to Finance Department.
  13. Assist Division Manager in budget preparation and monitoring expenditures.
  14. Assist Division Manager with preparation of Annual Reports.
  15. Assist Division Manager with efforts to increase public awareness of mediation programs.
  16. Assist in development of new programs.
  17. Monitor and Manage Division shared network drive.
  18. Manage small claims and mediation webpage; consult with technical support to resolve web-based issues.
  19. Participate in special projects, meetings, training programs, presentations, and other events as directed by the manager.
  20. Perform other duties as assigned; and may be assigned to other duties in other departments of the Court if needed.

 

QUALIFICATIONS AND REQUIREMENTS

Candidates must have a combination of education, experience, skills, and personal characteristics that demonstrate the candidate’s ability to perform the duties of the position.  It is expected that the successful candidate will have at least the following qualifications and meet the following requirements:

  1. Bachelor=s degree from an accredited college or university.
  2. Completion of a minimum of 40 hours of mediation training or comparable college or law school course work.
  3. A minimum of five years of experience in an administrative, leadership, or supervisory position, including supervising both professional and support staff.
  4. Project management experience.
  5. Good time management skills and ability to prioritize work, work independently without daily direct supervision, and manage a variety of projects simultaneously in a high pressure atmosphere.
  6. Experience mediating disputes and complaints.
  7.  Knowledge of case management operations and processes.
  8. Knowledge of basic management principles, practices, and procedures Knowledge of legal terminology and trial court operations and procedures, particularly those that are relevant to the work of the Division and the Mediation Program.
  9. Ability to prioritize work, work independently without daily direct supervision, and manage a variety of projects simultaneously in a high pressure atmosphere.
  10. Demonstrated ability to supervise support staff; develop and implement policies and procedures; and resolve or recommend solutions to complex problems and situations.
  11. Demonstrated dependability, reliability, and excellent attendance record.
  12. Ability to effectively and professionally communicate verbally and in writing in English to diverse audiences, and to produce concise, error-free documents and reports.
  13. Creativity and ability to conceive and implement innovative approaches to solve problems and meet objectives.
  14. Knowledge of common office practices, procedures, and equipment.
  15. Proficiency in operating a personal computer and using, or being able to learn to use, Microsoft Office products such as Word, Outlook, and Excel, and Courtview 2000.
  16. Professional appearance and demeanor appropriate for the position and expected of a representative of elected officials.
  17. Conscious of and sensitive to the diversity within the Court’s jurisdiction and ability to interact professionally with this diverse population of people from many different geographic, socioeconomic, religious, racial, and ethnic backgrounds on a regular basis.
  18. Strong analytical and organizational skills and the ability to function at a high level within a large, complex organization.
  19. Patience, objectivity, maturity, initiative, adaptability, leadership, sound judgment and effectiveness under stress.
  20. Ability to recognize the need for change and respond with flexibility to changing program demands by proposing solutions and ensuring solutions are implemented.
  21. Pleasant personality and ability to develop and maintain effective working relationships with judges, other elected officials, court employees, law enforcement officers, lawyers, outside agencies, businesses, and the general public.

 

Preferred qualifications include experience mediating civil cases, working in a court or legal environment, or working in an administrative, management, or supervisory position.

Additional consideration will be given to individuals who have any of the following qualifications: a law degree from an accredited law school and admission to the practice of law in the State of Ohio; experience working or practicing in a multi-judge court system, especially a multi-judge trial court; full-time supervisory experience;  participation in a professional organization related to mediation or dispute resolution; the ability to speak and write Spanish or a language commonly used by people of Somalia for whom English is a second language; or proficiency in American Sign Language (ASL).

SALARY

The Court establishes its own pay grades and salary schedules, and has some flexibility in setting the salary of the successful candidate.  The majority of new hires begin at the minimum of the posted pay range, but in limited circumstances a candidate with superior qualifications and experiences could be offered a higher starting salary within the pay range.

BENEFITS

The Franklin County Municipal Court offers an excellent benefits package that includes:  health, prescription, vision, dental, and life insurance; short-term disability; generous vacation, sick, and personal leave; eleven paid holidays; longevity service payments; sick leave reciprocity; an Employee Assistance Program; a deferred compensation program; tuition reimbursement; credit union membership; and direct deposit of net pay.

Court employees are members of the Ohio Public Employees Retirement System (OPERS), which provides retirement, disability, and survivor benefits for public employees. All full-time employees hired after January 20, 2010, contribute to OPERS by paying the required employee share, which is 10% of their salary. The Court pays the required employer’s share of 14% of the employee’s salary. Since Court employees are members of OPERS, they do not have any Social Security taxes withheld from their pay. 

APPLICATION PROCESS
Applicants must submit the Court=s employment application form, a resume, and a cover letter addressed to Human Resources Manager Abbie Armitage that describes with some specificity how the applicant=s qualifications match those required for the position. 

The Municipal Court Judges= application can be found at http://www.fcmcclerk.com/employment/court.php.  Applications may be completed and submitted on-line or by hard copy.

To ensure consideration, the application materials should be submitted by Friday, January 9, 2015 to:

Abbie Armitage
Human Resources Manager
Franklin County Municipal Court
375 South High Street, 10th Floor
Columbus, Ohio 43215

Receipt of applications will be acknowledged by mail or email, and only those applicants invited for an interview will be contacted by telephone.  Applicants should not call or contact the Human Resources Manager or any Court employee concerning their application.

As part of the selection process, a candidate may be required to successfully perform exercises to test her or his knowledge of laws and regulations; writing ability; understanding of court systems; knowledge of legal terminology and procedures; and basic knowledge of the Franklin County Municipal Court.  Any candidate who indicates knowledge of a second language or American Sign Language will be required to demonstrate those skills. The successful applicant will be required to undergo a criminal record check and may be required to undergo a background investigation and drug testing.

Employees of the Court are at-will employees and serve at the pleasure of the Court; they are not in the classified civil service system and are not members of bargaining units.  The Court is an Equal Opportunity Employer and does not discriminate on the basis of age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or genetic information.

[ Reply to This ]        2531

 Ombuds Director 
 by Editor  12/15/14 
Location: AZ 
Expires 01/05/2015 

Position Title Director of OMBUDS Program
Job Number 56876
Department 9902-Office Of Academic Affairs
College/Division
Posted Rate of Pay DOE
Exempt / Non-Exempt Exempt
Category Appointed: Professional
Name of Contact (for Applicants) Nina Bates
Contact Information

E-mail and/or phone number ninaari@email.arizona.edu
Job Open Date 12-08-2014
Job Close Date Open Until Filled
Review begins on
(Continues until position filled)
Benefits Eligible Yes-Full Benefits
Full Time/Part Time Full Time
Days and Schedule to be Worked
Number of Hours Worked per Week
Limited to current UA employees only No
Documents required to be attached electronically with this application Letter of Interest
Resume
Documents that may be attached electronically or mailed directly to department per instructions below
Additional application instructions
(include instructions for submission)
Position Summary The Director of the Ombuds Program serves as the central leader of the University of Arizona Ombuds Program which is a neutral, independent, informal and confidential conflict management resource to members of the University community. The Director of the Ombuds Program provides direction, coordination and continued training and development of campus volunteers in the Ombuds Program. The Director also provides advice to and responds directly on behalf of the president and provost with respect to inquiries and concerns across the UA campus. The person will report to Senior Vice President for Finance and Administration in the Office of the Provost.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
Duties and Responsibilities * Develops and independently implements new or revised program goals and objectives.
* Provides conflict resolution services to faculty, staff, students, and individuals in the wider community who have a university related concern; listens to the individual and assesses the conflict; assists the individual to determine options to resolve the conflict.
* Refers individuals to an Ombuds Committee member who is the most experienced and knowledgeable to most effectively and efficiently assess and solve the individual situation.
* Monitors program budget.
* Recruits Ombuds Committee members.
* Confers with and advises Ombuds Committee members on strategies for analyzing situations, identifying and explaining relevant University policies, procedures, and problem-solving channels; helping to define options; and providing appropriate referrals when needed.
* Develops, compiles and writes communications and promotional literature for distribution such as newsletters, brochures or flyers; coordinates process from development through printing and distribution.
* Maintain and compile statistics related to the number of cases, types of cases, and number of contacts associated with the program and generate the annual report.
* Develops and facilitates workshops, meetings or conferences; coordinates logistics, scheduling and participant communications.
* Interacts and maintains liaison relationship with students, faculty, staff and outside/community agencies in facilitating program objectives.
* Identifies systemic problems or University policies and procedures that require review or modification.
* Maintains Ombuds website and various social media.
* Attends appropriate seminars, workshops and conferences to enhance professional knowledge and skills.
* Develops and maintains relationships with the University and colleges to share and increase knowledge on current issues in the field.
* Other duties as assigned.
Arizona Board of Regents Minimum Qualifications Not applicable for this position.
Additional Minimum Qualifications * Bachelor's degree in a related field appropriate to area of responsibility AND six years of progressively responsible experience in higher education or related organization with direct administrative and leadership experience.
* Strong interpersonal and communication skills (verbal and written), including the ability to establish rapport and gain trust of others and to establish cooperative working relationships with a diverse staff, faculty, administrators, students and the public.
* High functioning skills in Microsoft Office, to maximize utilization of workplace software programs - including but not limited to Outlook, Word, Access, Excel and PowerPoint.
* Ability to be creative, supportive and thoughtful in problem-solving, considering the diverse and occasionally conflicting needs and perspectives of the faculty, staff and institution.
* Demonstrated proficiency in organization, time management and interpersonal skills.
* Ability to work under deadlines and adapt to changes with minimum notice with precision in all aspects of the job.
Preferred Qualifications * An advanced degree AND four years of progressively responsible experience in an academic setting with direct administrative and leadership experience as outlined above.
* Demonstrated ability to use web-based software; i.e., Drupal.
* Conflict management experience.
* Ability to exercise independent judgment while maintaining confidentiality of documents, conversations and information.
* Understanding of, and strong commitment to, the mission and values of the University.
* Knowledge and understanding of the university organizational structure, governance structure, and the ability to communicate confidently between the various entities on campus.
* Ability to establish and maintain effective working relationships with students, administrators, faculty, professional and administrative staff at all levels, including outside organizations and the public.
Pre-employment Screening Requirements The University of Arizona conducts pre-employment screening for all positions, which includes a criminal background check, verification of academic credentials, licenses, certifications, and work history. In addition, a check of names and identification documents is conducted on all new employees to ensure they are legally authorized to work in the United States.
What kind of criminal background check is required for this position? This position is non-security sensitive and requires a name-based criminal background check
Supplemental Pre-Employment Screening None
Job Category Administrative and Professional

Apply here.

[ Reply to This ]        2530

 Ombuds Manager 
 by Editor  12/15/14 
Location: WA 
Salary: $55-71K 
Expires 12/22/2014 

HealthPath Washington Ombuds Program Manager (11767)
Opening Date/Time: Fri. 12/12/14 12:00 AM Pacific Time
Closing Date/Time: Sun. 12/21/14 11:59 PM Pacific Time
Salary: $55,284.00 - $71,448.00 Annually
Job Type: Project (limited duration)
Location: Thurston County – Lacey, Washington
Department: Dept. of Social and Health Services

In the Behavioral Health and Service Integration Administration
With a mission to transform lives by supporting sustainable recovery, independence, and wellness, the Behavioral Health and Service Integration Administration (BHSIA) provides prevention, intervention, inpatient treatment, outpatient treatment, and recovery support to people with addiction and mental health needs. The administration is organized into two divisions, three state hospitals, and the Office of Service Integration that together served over 349,000 clients in the last biennium. Through the Office of Service Integration, the administration also leads cross agency efforts to improve access to care and health outcomes for people with complex health care needs.
Your role within the organization
BHSIA Office of Service Integration Services is looking to fill the HealthPath Washington Ombuds Program Manager project position. The primary responsibility of this position is the quality assurance and contract monitoring for HealthPath Washington Ombuds program. Three key goals of this project:
· Develop an Ombuds program to ensure access to person-centered assistance navigating the HealthPath Washington program
· Investigate and resolve beneficiary problems with health care plans
· Provide systems level analysis and consultation in planning the ombuds program

Benefits
Come enjoy a rewarding career with impressive benefits designed to help you maintain a comfortable lifestyle for you and your family. See the Benefits Tab for more details. Benefits apply to Full Time and most Part Time associates. Benefits may include: Major Medical • Dental • Vision • Flexible Spending Account • Long-term Disability • Retirement and other savings plan options • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education
Duties:
· Coordinates with existing ombuds services, advocates, the Health Care Authority, Area Agencies on Aging, health plans, other government agencies, lead local organizations, community providers and beneficiaries to expand partnerships and assure maximum outreach to the community.
· Position provides reliable and professionally sound guidance, consultation, advice, and technical assistance to partners and interested parties.
· Conducts meetings with representatives of a broad array of organizations and/or individuals who receive, provide, administer, and advocate for services provided under Medicare and Medicaid.
· This individual will conduct contract compliance audits, billing approval for services rendered and maintain continuous lines of communication with contractors and advocates.
· This individual independently reviews contractors processes, policies and responses to beneficiary requests for service.
· This position serves on special committees, attends local, regional, and statewide meetings, participates and represents HealthPath Washington in workgroups with statewide implications.
Qualifications:
Required education, experience and competencies:
Bachelor’s degree in social work, health or social science, public administration or related field
Knowledge of:
· Advanced principles of management
· Contract monitoring
· Quality improvement
· Quality assurance principles
· Grievance procedures
· State and Federal Medicaid laws and regulations and state statutes

Preferred education, experience and competencies:
· A Master’s degree in a related field
· Knowledge of managed care and ombuds responsibilities
· Excellent organizational and problem solving skills.
· Strong analytical skills. Demonstrated ability to collect and analyze data from systems and make thoughtful recommendations that result in positive changes.
· Demonstrated ability to work as a team member and exhibits integrity and honesty treating others with respect and dignity and respect.
· Excellent communication skills, ability to write and speak concisely to contractors.
· Demonstrated ability to coordinate multiple activities and timelines. Ability to produce work products that are accurate, thorough, and on time with minimal supervision.
· Ability to work as a team member and independently.
· Ability to interpret and communicate federal and state statutory/regulatory requirements, and contract language.
Supplemental Information:
Life in Washington State
If you live in Washington State, you know it offers a quality of life that is unsurpassed. From big-city living in Seattle to rural living, Washington distinctive Northwest lifestyle mixes a progressive, creative culture with a casual nature. Washington’s industries range from aerospace to high technology to agriculture to trade to forestry and fishing. Seattle is home to several professional sport franchises. In Washington, you are never more than a few hours’ drive to picturesque coastal beaches, dense rain forests, spectacular Mt. Rainier, or stunning wine country.

Application Process
Interested applicants should submit the following documents with their online application:
Letter of interest describing your qualifications;
Detailed resume; and
Three professional references

The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5864. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

For questions about this recruitment notice, contact: Ben Caryl at carylbh@dshs.wa.gov or (206) 361-3063.

Supplemental Questions

[ Reply to This ]        2529

 Ombuds 
 by Editor  12/15/14 
Location: CA 
Expires 01/11/2015 

JOB DESCRIPTION

Requisition Number
20140709

Working Title
Ombuds Officer (0560)

Appointment Type
Staff - Career

Personnel Program
MSP

Work Hours
This is intended to be a guaranteed 40 percent time appointment, but the hiring authority may consider an appointment up to 100 percent time depending on the needs of the organization.

Work hours to be determined.

Percentage of Time
40

Organizational Area
President's Executive Office

Location:
Oakland, CA

If Other:
Posting Salary
Salary commensurate with experience.

Position Summary
The Ombuds Officer ensures that members of the University of California Office of President (UCOP) community comprised of approximately 1,500 staff employees working primarily in an office environment (no students or faculty) at the systemwide headquarters, receive fair and equitable treatment in matters of concern or complaint.

By supplementing, not replacing, the existing University resources for conflict resolution, the Ombuds Officer initiates and sustains programs to actively engage staff and senior managers in dialog, negotiation and problem solving. This position serves as a resource for senior officials in formulation of UCOP policy and procedures, raising issues that may surface as a result of a discrepancy between the stated goals of the University and actual practice. Additionally, the Ombuds Officer maintains involvement in community and staff outreach and education, developing alternative mechanisms for dispute resolution, including the design and provision of training programs for the UCOP community in conflict resolution.

Generic Scope: Recognized organization-wide expert. Has significant impact and influence on organizational policy and program development. Regularly leads projects of critical importance to the organization; these projects carry substantial consequences of success or failure. May direct programs with organization-wide impact that include formulating strategies and administering policies, processes, and resources. Significant barriers to entry exist at this level.

Custom Scope: Provides impartial, informal, independent and confidential conflict resolution services to all members of the UCOP community. Responsible for program administration and/or management and independently establishes priorities, goals and objectives, and develops outreach activities and training on conflict resolution. Provides recommendations for institutional policy and/or procedural changes. Having wide-ranging experience, uses concepts in conflict resolution and UCOP objectives to resolve the most complex issues with UCOP-wide impact. Works on most complex issues with little or no precedent where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to UCOP plans and objectives. Is considered a subject matter expert at UCOP and often recognized as an expert externally in the industry.

*LI-SG1
University of California is an Equal Opportunity /Affirmative Action employer

Apply here.

[ Reply to This ]        2528

 Civil Rights Program Manager 
 by Editor  12/15/14 
Location: TX 
Salary: $5,784.58 - $7,665.00 
Expires 12/30/2014 

Posting Type: Open to All Applicants
Category: Management FLSA Exempt/
Non-Exempt: Exempt
Agency: Health & Human Services Comm Department: Civil Rights (PAC 730)
Job Title: Civil Rights Operations Program Manager Posting Number: 277855
Full Time/Part Time : Full Time Regular/Temporary: Regular
Job Location: 701 W 51ST ST City: AUSTIN
Contact: AccessHR Service Center Telephone: 888-894-4747
Salary Range: $5,784.58 - $7,665.00 Salary Group: B26
Shift: Days (First) Travel: 20%
Closing Date: 12/29/2014
Job Description:
Operations Program Manager (OPM) selected by and reports to the Director Operations, HHSC Civil Rights Office (CRO). Manages and directs the functions of CRO central office operations: processing complaints including veterans and administrative, reasonable accommodation requests, management initiated investigations and other activities related to employment; service-related; and other civil rights activities. Performs advanced managerial work, including selecting, evaluating, and providing direction to 3 Program Specialist VIs (Civil Rights Program Coordinators), 1 Project Manager III (Reasonable Accommodations Coordinator), 3 Program Specialist IVs (Client Intake Unit), and 3 Program Specialist Is (data tracking, reporting and records management). Work involves establishing strategic plan goals and objectives, developing policies; reviewing guidelines, procedures, rules and regulations for civil rights operations. The OPM establishes priorities, standards and measurement tools for determining progress in meeting goals and coordinating and evaluating operation program activities. The OPM, ensures compliance with laws prohibiting discrimination including the Civil Rights Act, Section 504 of Rehabilitation Act, Americans with Disabilities Act, Age Discrimination in Employment Act, Texas Commission on Human Rights Act, Pregnancy Discrimination Act, and other applicable federal and state Civil Rights laws and regulations. Works with minimal supervision and with extensive latitude for the use of initiative and independent judgment in carrying out the policies and procedures of the HHSC's CRO. Performs other duties as assigned and required to maintain office operations.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. (25%) Manages and supervises central office operations staff: program coordinators, reasonable accommodations coordinator, client intake unit, and data tracking, reporting and records management staff. Selects, manages, and develops staff through mentoring, training and performance appraisal. Responsible for civil rights central office operations program functions including discrimination complaint processing, investigations, report preparations, mediations, reporting/analysis, and other activities associated with civil rights matters. (25%) Oversees, assigns, and reviews management initiated investigations; requests for reasonable accommodations; investigations of complaints of employment and services-related discrimination; and briefs the Operations Director, Civil Rights Director, senior management, executive staff, legislators, and external agencies on trends and results. (15%) Provides guidance, oversees development and integration of new methods and procedures to achieve full compliance with state and federal statues prohibiting unlawful discrimination in employment opportunity and service delivery. Reviews processes for effective techniques for evaluating agency program compliance; oversees and monitors the completion of required reports; determines new trends; and identifies and resolves operational problems and recommends appropriate changes for civil rights operations in general. (10%) Plans, develops, implements, coordinates, monitors and evaluates results of special investigations, internal audits, research studies, forecasts and modeling exercises to provide direction and guidance to central office operations staff. Monitors performance measures for improving operations and resolving ongoing problems and issues. (10%) Develops and implements techniques for evaluating civil rights central office operations activities. In light of evaluation, develops goals and objectives consistent with performance measures from the strategic plan in the area of civil rights. Analyzes and identifies needed revisions in practices, procedures and/or policies. (5%) Consults with internal and external groups (such as advocacy groups, compliance agencies, etc.) to serve as liaison or to discuss civil rights effectiveness, training needs, and/or with intent to resolve problems. (5%) Serves in the capacity of Operations Director when requested with all administrative duties routinely assigned, such as approve travel, leave, and budgetary responsibilities. Performs other assignments to further the responsibilities of Operations. (5%) Prepares comprehensive reports of findings and recommendations using a personal computer especially word processing, but also, data base spreadsheets, presentations, calendaring, etc., using software such as Word, PowerPoint, Excel, Outlook and Access.
Knowledge Skills Abilities:
Graduation from an accredited four year college or university with major course work in a field relevant to assignment is generally preferred. Experience in the management and direction of a program relevant to assignment. Experience and education may be substituted for one another. Extensive knowledge of federal and state equal opportunity and equal employment opportunity laws including the Civil Rights Act of 1964, Rehabilitation Act of 1973,Texas Commission on Human Rights Act, Age Discrimination in Employment Act, Pregnancy Discrimination Act, and the American with Disabilities Act. Knowledge of service-related laws, regulations and policy. Knowledge of causes and effects of discriminatory practices. Knowledge of management principles and practices. Knowledge of budget processes and financial management. Skill in investigating complaints and investigation methodologies including research, organizing and analyzing information to substantiate hypotheses and findings. Skill in communicating as well as presenting ideas and information. Skill in supervision, management, human relations and counseling. Skill in problem solving, mediation, and conflict resolution. Skill in developing and implementing effective customer service systems. Skill in working collaboratively and cooperatively with agency managers to negotiate resolution as well as in general colleagues, agencies, providers, and external agencies/organizations. Skill in use of personal computer, database, and word processing software such as Word, PowerPoint, Excel, Outlook and Access. Ability to direct and organize civil rights activities, to establish goals and objectives for civil rights operations that support strategic plan measurements, Ability to identify problems, evaluate alternative and implement effective solutions. Ability to develop and evaluate policies and procedures as well as prepare reports; to communicate effectively. Ability to serve as a spokesperson in matters related to civil rights operations. Ability to use judgment, and critical thinking skill in applying general rules, laws, regulations, or theories to specific factual circumstances.
Registration or Licensure Requirements:
None
Initial Selection Criteria:
Graduation from an accredited four year college or university with major course work in a field relevant to assignment is generally preferred. Experience in the management and direction of a program relevant to assignment (civil rights, military EO, human resources employee relations, ombuds, diversity, Title IX, internal audit, inspector general, or law enforcement investigations). Experience and education may be substituted for one another. Knowledge of federal and state equal opportunity and equal employment opportunity laws. Knowledge of service-related laws, regulations and policy. Skill in investigating complaints and investigation methodologies including research, organization and analyzing information to substantiate hypotheses and findings. Skill in problem solving, mediation and conflict resolution. Ability to develop and evaluate policies and procedure as well as prepare reports; to communicate effectively.
Additional Information:
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Req #277855

Apply here.

[ Reply to This ]        2527

 Case Manager 
 by Editor  12/15/14 
Location: MI  
Expires 01/03/2015 

Job Title: Case Manager QMHP
Company: Hope Network New Passages
Department: 039037 - Case Management
Position Type: Full Time - Regular
Shift: 1st
Avg Hours per Week: 40 hours per week
Job Description: *** Must meet QMHP requirements***

GENERAL SUMMARY: A case manager provides comprehensive case management services for adults with serious mental illness or children/adolescents with emotional disturbances (and their families) to improve quality of life and maintain the highest possible ability to function within the community. The case manager has a high degree of personal integrity, generates positive energy, and makes a difference every day.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of case manager. Some duties described herein may not be assigned to every case manager.

TYPICAL DUTIES AND RESPONSIBILITIES FOR ALL CASE MANAGERS
1. Provide supreme customer service, always being courteous, responsive, professional, and helpful to the organization’s internal and external customers.
2. Know the contract requirements for your program/service
3. Performs comprehensive psychosocial assessments where credentialed to do so and/or permitted to do so to determine needs and required level and frequency of medically necessary services or coordinates with mental health professional to ensure needs, health, safety and/or risk issues identified in the assessment are addressed in the planning and service delivery process.
4. Develop Person-Centered Treatment Plans by assisting persons-served in setting goals linked to addressing identified needs; Develop Relapse Prevention Plans; Facilitate the implementation of Individual Plan of Service.
5. Facilitate access to community resources and social support networks for persons-served.
6. Provide referral to appropriate community resources.
7. Coordinate and monitor service activities for persons-served.
8. Communicate with all service providers included in Treatment Plan; coordinate to avoid duplications; monitor to ensure services are being delivered according to expected frequency and intensity.
9. Document all encounters and contacts made on behalf of persons-served.
10. Complete and submit, in a timely manner, service encounter documentation.
11. Maintain comprehensive charting for persons-served.
12. Identify emergency crisis. Make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques; coordinate other services, as needed.
13. Conduct ongoing assessments of persons-served and evaluate effectiveness of Treatment Plan goals and interventions.
14. Provide transitioning and follow-up services.
15. Maintain and report applicable statistics regarding program and client services.
16. Meet or exceed caseload and productivity benchmarks.
17. Participate in peer reviews of clinical documentation.
18. Ensure 100% of routine/customary daily, monthly, quarterly and annual internal data reports are submitted on time.
19. Ensure 100% of contract/grant compliance reporting requirements are completed and submitted by due date.
20. Adhere to high level of health and safety practices.
21. Attend and participate in team meetings.
22. Maintain a professional demeanor.
23. Make certain that 95% of your training and events requirements are renewed prior to expiration date, as specified by your job.
24. Work toward personal and professional goals and objectives. Attend job related in-services and trainings when offered and actively seek to further develop competencies.
25. On-call availability twenty-four hours each day, seven days each week, and able to respond in emergency situations.
26. Perform miscellaneous job-related duties, as assigned by Line Manager.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
1. Considerable knowledge of characteristics and conditions experienced by target population.
2. Knowledge of the laws and regulation of the Community Mental Health Care System and Medicaid.
3. Ability to respond in emergency situations.
4. Knowledge of, or ability to learn, the use of technological advances that include, but is not limited to: Microsoft Office Suite (Word, Excel, PowerPoint), Internet, New Passages Network, fax/copy machines, cell phones, etc.
5. Ability to work effectively with a wide range of citizens in a diverse community.
6. Ability to schedule/plan work in advance, and set effective and realistic timelines and meet goals.
7. Knowledge of negotiation and mediation techniques.
8. Personable, positive, and enthusiastic attitude, with capability to deal effectively with people (internal and external).
9. Ability to multi-task effectively, think critically, and to take initiative.
10. Detailed orientated with exceptional organized work ethic for efficient output in fast-paced work environment.

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
1. Ability to solicit alternate funding sources through fundraising donations.
2. Knowledge of Medicaid / Medicare Law.
3. Leadership Skills.
4. 1 year of experience in linking, brokering, and coordinating services for adult persons with SPMI and three years of experience for persons serving children

REQUIRED MINIMAL QUALIFICATIONS
1. Bachelor degree in a human service field (psychology and/or sociology)
2. One year of experience with SPMI population if working in a crisis setting
3. Three years of experience with children if working in a children’s setting

PREFERRED QUALIFICATIONS
1. QMHP/QMRP (Bachelor degree grandfathered in or Social Worker)
2. Three years experience with adults and children.
3. Specialties: IDDT, Addiction / Prevention, Children’s Services, American Sign Language, Housing Specialist, or Vocational Specialist.
ESSENTIAL REQUIREMENTS
1. Maintain a valid motor vehicle operator license.
2. Complete and maintain all required trainings, certifications, and credentials.
3. Maintain professional licensure in an active status without suspension or revocation throughout employment (professional staff).
4. Ability to lift up to 25 pounds.
5. Ability to write and/or manipulate a computer keyboard.
6. Ability to hear and speak clearly.
7. Ability to see both near and far.
8. Ability to stoop, kneel, bend, and reach.
9. Ability to work independently and within a team.
10. Ability to communicate efficiently and effectively in both oral and written communications.
11. Able to demonstrate good moral character and even temperament necessary to gain and maintain credibility and trust of persons served and co-workers.
12. Ability to work under challenging conditions.
13. Adherence to applicable licensing rules, accreditation standards, Code of Ethics, insurance reimbursement rules, and New Passages policies and procedures.
14. Assure reliable transportation.

EOE AA M/F/Vet/Disability
Additional Qualifications:
Requisition Number: 9302
State: Michigan
City: Flint

Apply here.

[ Reply to This ]        2526

 International Case Worker 
 by Editor  12/15/14 
Location: MD 
Expires 01/03/2015 

Hiring immediately. If interested, please send your application as soon as possible.*
Job Summary: This position's focus is the provision of case management to elderly refugees, asylees, and secondary migrants without a family support system to help them adapt more quickly and easily to a new culture; integrate into the community by overcoming barriers. The position will help participants learn how to access social services, learn discipline and responsibility in order to achieve economic and personal self-sufficiency.

Key Responsibilities:

1. Oversee case management for incoming community members in order to provide systematic, coordinated, and timely service delivery that address community member needs holistically and contributes cultural adjustment and self-sufficiency, including:

?Make appropriate referrals to social service agencies, community resources and other organizations according to program guidelines such as Food Stamp, filing for disability and age related SSI, Medicaid and senior housing.

?Provide transportation assistance to and mediation at doctor's appointments and emergency room visits.

?Training clients on prescription management; helping clients with medical paperwork management and record keeping.

?Train participants on navigating the healthcare system on their own including making appointments and communicating pertinent information to physicians.

?Help participant obtain citizenship and secure long term SSI.

?Resolving eviction notices with landlords; connecting participants to or directly providing emergency rental assistance through the agency.

?Assist staff in targeting refugees with acute barriers to be matched with volunteers for extra adjustment support.

?Confer with medical service providers on ways to tailor their services, information, classes, routine procedures and systems to be more usable and beneficial to refugees.

?Provide one-on-one and group socio-cultural orientation and crisis intervention on such topics as maintaining a safe, clean home; health; shopping and budgeting.

?Provide (access to) interpretation and translation services in refugee languages.

?Document each community member's case through agency forms and case notes, indicating all contacts made with and on behalf of community members, in order to provide internal and external evaluations of program accomplishments.

?Conduct home visits and provide assessment of community member's current living situation. Document findings in client's case files.

2. Assist with management of medical health needs for community members with escalated health concerns including mental health issues and developmentally disabled community members.

3. Attend weekly staffing meetings with supervisor and report on ongoing service delivery, outcomes and escalated issues.

4. Participate in the community-wide activities that promote ACC's goals.

5. Perform other tasks as assigned by supervisor

The African Community Center is a program of ECDC, a nonprofit, 501(c) (3) organization engaged in social service, humanitarian, and educational activities.

Other Responsibilities

•Assist with recruitment and enrichment activities for refugee youth

•Help make appropriate referrals to social service agencies, after school program, community resources

and other organizations according to program guidelines.

•Provide transportation assistance to necessary appointments and show newcomers how to use

the area's public transportation system.

•Provide (access to) interpretation and translation services in refugee languages.

Education, Experience, Knowledge, Skills and Abilities

? Bachelor's degree (B.A.) in social work, international development, or related field; or one to two years of related training and experience.

? Previous experience interacting with refugees and the elderly population. This can include professional, volunteer, or personal experience.

? Ability to navigate the health care system.

? Self-directed, motivated, and able to handle multiple projects simultaneously.

? Knowledge of public benefits system in Maryland: TCA, Medicaid, Food stamps, SSI, and subsidized housing.

? General knowledge of resettlement practices in the U.S. including a working knowledge of United States Immigration laws and regulations.

? Strong written communication skills, ability to write reports and to make presentations

? Highly organized, detail-orientated and extensive documentation skills required.

? Cross cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.

? Maintains punctuality for work, appointments and report dates.

? Must work well in a team setting.

? Possess a valid driver's license and access to own transportation

? Required computer skills: Word, Excel, Internet, Gmail, Outlook. Comfortable in utilizing new programs and databases.

? Background check and clean DMV record.

ECDC is an Equal Opportunity Employer.

How to apply
To Apply

Please submit by e-mail, mail, or fax: cover letter; resume; salary requirement; and a short writing sample (2-3 pages) to:

Human Resources

Ethiopian Community Development Council, Inc.

901 South Highland Street

Arlington, VA 22204

E-mail: hr@ecdcus.org

Fax: (703) 685-0529

No telephone inquiries, please. Qualified applicants will be contacted for an interview.

Apply here.

[ Reply to This ]        2525

 UN Affairs Officer 
 by Editor  12/15/14 
Location: NY 
Expires 02/11/2015 

Posting Title:


Political Affairs Officer, P3

Job Code Title:

POLITICAL AFFAIRS OFFICER

Department/ Office:


Department of Political Affairs

Duty Station:
NEW YORK


Posting Period:


12 December 2014-10 February 2015

Job Opening number:


14-POL-DPA-38154-R-NEW YORK (R)


United Nations Core Values: Integrity, Professionalism, Respect for Diversity








Special Notice



Appointment to this position is limited to a finite period of one (1) year, due to the incumbent being on assignment.Further extension/s of appointment will be dependent upon the return of the incumbent who maintains a lien against this post. if the selected candidate is an internal staff member of the UN Secretariat, the selection will be recorded as a temporary assignment.”
Extension of the appointment is also subject to the extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Job openings posted on the Careers Portal are taken off at midnight (New York time) on the deadline date.

Applications are automatically pre-screened according to the published evaluation criteria of the job opening on the basis of the information provided by applicants. Applications cannot be amended following submission and incomplete applications shall not be considered. The selected candidate will be subject to a reference checking process to verify the information provided in the application.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” on the upper right side of the browser on Inspira.




Org. Setting and Reporting



This position is located in the Office of the Personal Envoy of the Secretary-General (PESG) for Western Sahara of the Department of Political Affairs (DPA). The incumbent will serve as Political Affairs Officer to the PESG and will report directly to him.




Responsibilities



Within delegated authority, and under the supervision of the PESG, the Political Affairs Officer will be responsible for the following duties:
- Performs the functions of Desk Officer for the Western Sahara negotiations;
- Gathers, selects and analyses information on Western Sahara contained in communications and publications received from different sources, including the press.
- Maintains up-to-date knowledge of events relating to Western Sahara.
- Keeps abreast of latest trends and developments in Western Sahara and provides inputs on issues to senior officials and colleagues in the Secretariat.
- Monitors national and regional level political developments in North Africa and provides advice to field mission/UN agencies active on the ground.
- Maintains contacts with other sectors of the UN, other international organizations and governments on coordination and policy matters.
- Monitors actions taken by intergovernmental groups, UN organisations, government and non-governmental organizations.
- Organizes and participates in negotiation meetings and other missions of the PESG to countries within assigned area of responsibility.
- Prepares and participates in Security Council and General Assembly, subsidiary organizations, negotiating bodies, conferences, meetings, and /or special missions.
- Prepares meetings of the SG/DSG/USG with officials from countries under the Organization's purview.
- Performs other related duties as required.




Competencies



- Professionalism: Ability to conduct in-depth studies and reach conclusions on possible
causes and solutions to political, peace and security challenges in Africa. Ability to relate various issues and perspectives to political, social, economic and humanitarian programmes in affected countries and areas. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; works collaboratively with colleagues to achieve organizational goals. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

- Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

- Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.



Education



Advanced university degree (Master’s degree or equivalent) in political science, international relations, international economics, law, public administration or other related. A first-level university degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree.



Work Experience



A minimum of five years of progressively responsible experience in political science, international relations, law, disarmament, security, development management, conflict resolution or related area. Experience with mediation processes, conflict analysis and strategic assessments in Africa is desirable.



Languages



English and French are the working languages of the UN Secretariat. For the position advertised fluency in both English and French is required. Knowledge of Arabic is desirable.



Assessment Method



Evaluation of qualified applicants may include an assessment exercise, which may be followed by a competency-based interview.



United Nations Considerations



Job openings posted on the Careers Portal are taken off at midnight (New York time) on the deadline date.

Applications are automatically pre-screened according to the published evaluation criteria of the job opening on the basis of the information provided by applicants. Applications cannot be amended following submission and incomplete applications shall not be considered. The selected candidate will be subject to a reference checking process to verify the information provided in the application.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” on the upper right side of the browser on Inspira.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.



No Fee



THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Apply here.

[ Reply to This ]        2524

 Program Specialist 
 by Editor  12/15/14 
Location: DC 
Salary: $63-82K 
Expires 12/19/2014 

Serves as an Alternative Dispute Resolution (ADR) Specialist for the Department of Veterans Affairs (VA) Office of Resolution Management (ORM). Serves under the general supervision of the Supervisory ADR Specialist and Director who provide work instructions, scope of work assignments, and results expected. Provides advice on new, unusual or controversial work situations; deviations from standard assignments; and new procedures and non-recurring work assignments. Provides informal assistance to managers and employees in resolving work-related issues and disputes that may be sensitive and/or complex. Performs research and gathers information to understand the overall context of the dispute including general information concerning the parties, and any other necessary or useful background facts or information. Works with the individual parties to understand the basic nature of the dispute, the issues involved, and the positions of the various parties. Uses a variety of ADR techniques, particularly mediation, to assist parties in generating options, and facilitates their interaction and successful resolution of the dispute.  Prepares documents, such as mediation agreements, entered into by the parties. Establishes trust and neutrality between the parties and all those potential customers with whom she or he interacts and maintains complete confidentiality as required by the dispute resolution proceeding. Provides consultation to customers and customer organizations regarding the process of ADR as an alternative to administrative investigations and other formal procedures. Maintains a current knowledge and awareness of major developments in the field of ADR processes with particular emphasis upon those which have immediate or potential effect upon VA programs and/or missions such as the training, development, and certification of full-time, part-time, and collateral duty neutrals.  Provides policy and technical guidance regarding ADR and conflict management to others responsible for working with formal processes such as EEO and human resources and labor relations. Participates in the development of VA's workplace ADR program to include necessary program documents, regulations, and delegations delineating all aspects of program direction and functional responsibilities. Develops dispute resolution models and techniques for the varied and widespread VA workforce, including research and component evaluation. Submits factual and timely reports of ADR, preventive counseling, and public information activities in a formal system of records. Incumbent maintains intake, tracking, and reporting logs as well as contact files and enters appropriate information into established databases and systems.

Apply here.

[ Reply to This ]        2523

 UCPEA Field Representative - 2 Openings  
 by UConn Professional Employees Association  12/15/14 
The University of Connecticut Professional Employees Association has immediate openings for two full-time UCPEA Field Representatives. Under the general direction of the Executive Director, the UCPEA Field Representative is responsible for handling member issues, grievances, reclassifications and conducting data analysis. The UCPEA Field Representative reports directly to the Executive Director. In state travel to regional campuses will be required. For a full job description, please visit http://www.ucpea.org. A Masters Degree in Labor Studies and union experience is preferred. Candidates with union experience are encouraged to apply. Salary is commensurate with experience; benefits include generous vacation and sick leave provisions, paid holidays, pension plan and employer-paid medical and dental coverage. Applications will be accepted until January 22, 2015. Please send letter of interest, résumé, and the names and contact information for three professional references to: Kathleen Sanner, President UCPEA 18 Dog Lane Storrs, CT 06268 The University of Connecticut Professional Employees Association , UCPEA Local 3695, AFT-CT, AFT, AFL-CIO is the bargaining representative for more than 1,800 professional employees at UConn’s Storrs, Avery Point, Stamford, Hartford, Waterbury and Torrington Campuses as well as UConn’s Schools of Law and Social Work. In keeping with our commitment to diversity, UCPEA invites applications from women, people with disabilities, and members of under represented and minority groups. For more information please visit our website, http://www.ucpea.org.
[ Reply to This ]        2522

 Case Coordinator 
 by Editor  12/08/14 
Location: FL 
Salary: $34K 
Expires 12/11/2014 

Working Title: CASE COORDINATOR II
Broadband/Class Code: 848402
Position Number: 21014036-51347091
Annual Salary Range: $34,281.56
Announcement Type: Internal Agency
City: MIAMI
Facility: JUVENILE JUSTICE CENTER
Pay Grade/ Pay Band: 84118
Closing Date: 12/10/2014

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.


This position is open to the employees in the 11th Judicial Guardian ad Litem program only.

Guardian ad Litem does not accept online applications. Mail or fax a completed State of Florida application to:

Guardian ad Litem Program

3302 NW 27th Ave

Miami, FL 33142

Fax # 305-638-6017

This is responsible professional work with a circuit court Guardian ad Litem (GAL) Program coordinating the advocacy of the best interests of abused, neglected and abandoned children, children involved in dissolution of marriage, and children who are victims of or witnesses to criminal acts. Under the guidance of the Program Director, the Case Coordinator II may provide supervision to and coordinate case work activities of case coordinators, support staff and volunteers. The Case Coordinator II assigns tasks to volunteers to expedite case work and promote timely permanency objectives. The Case Coordinator II may assist the Guardian ad Litem Program Director by coordinating volunteer recruitment, training, and program promotion. Responsibilities may also include gathering information related to individual cases and giving recommendations and written reports regarding the child’s best interests to the court. The Case Coordinator II may attend court hearings, depositions, case plan conferences, dependency mediations, staffings and other meetings with the Department of Children and Families and other social service agencies. Work will be performed in conjunction with GAL Program Attorneys and volunteers to further the best interests of children. Extensive contact is made with the Department of Children and Families, local law enforcement agencies, the Office of the State Attorney, schools, teachers, doctors, attorneys, psychologists, psychiatrists, social workers, and a variety of other social service agencies and professionals. The Case Coordinator II must exercise discretion in dealing with confidential and extremely sensitive issues before the court. Work is performed under stressful conditions and involves contact with individuals involved in emotional and traumatic situations. Work is performed under the general supervision of the Program Director.

EDUCATION AND TRAINING GUIDELINES

Bachelor's degree from an accredited four year college or university with a major in sociology, social work, psychology, child development, education, communications, or a related social science, and two years of experience in a program of social service, counseling, teaching, or supervising volunteers.

A Master's degree in an area described above may substitute for one year of the recommended experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Florida Statutes relating to child protection. Knowledge of the principles and dynamics of child development. Knowledge of the issues and dynamics of child abuse and neglect, domestic violence, and the effects of dissolution of marriage on children. Knowledge of social services available to children. Knowledge of the operations of the Florida State Courts System and The Guardian ad Litem program. Ability to communicate effectively with people from culturally and economically diverse backgrounds, and people involved in emotionally distressing situations. Ability to recruit volunteers, conducts training, and makes presentations to community organizations. Ability to supervise and coordinate case work activities of volunteers, case coordinators and support staff. Ability to encourage and motivate volunteers, case coordinators and support staff. Ability to maintain proper documentation on case activity and to assist in the preparation of detailed court reports recommending a course of action for children.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with s. 112.0455, F. S., Drug-Free Workplace Act.

Apply here.

[ Reply to This ]        2521

 Claims Arbitrator 
 by Editor  12/08/14 
Location: FL 
Expires 12/20/2014 

Position Description
Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Positions in this function are responsible for settling large, complex medical claims between healthcare payers and providers. Arbitrators engage in claims arbitration and negotiation services on behalf of their clients. Arbitrators interact with multiple parties involved in the negotiation process, often negotiating with executives of health systems and attorneys.

Primary Responsibilities:
Analyzes and investigates.
Provides explanations and interpretations within area of expertise.
Arbitration of assigned Arbitration cases, including:
Regular communication with international travel insurance organizations, hospitals and physicians
Calculation of cost estimates for the provision of medical services
Responsible for settling non-network claims with medical providers in light of fair reimbursement rates
Preparation of settlement documentation and notification to insurance payers
Follow-up with payers and providers regarding settlements and payments
Develop working relationships with providers and facilitate the process of obtaining formal contractual arrangements
Assigned Arbitration Cases to include physician and ancillary providers of any dollar amount as well as hospital claims up to $100,000.00
Ability to handle Disputes up to $100,000.00

 

Requirements
Requirements:
Associates Degree or 5+ years work experience involving mediation, negotiations, and/ or dispute resolution
3-5 years of Proven ability to handle Arbitration Cases involving physician and ancillary providers up to any dollar amount as well as out patient hospital claims up to $20,000.00.
Intermediate Proficiency using MS Office, email, and the Internet
Assets:
Bachelor's Degree, preferably in an analytical discipline or equivalent experience
3-5 years of Insurance, Health Administration or Medical experience, including medical coding, beneficial
Soft Skills:
Proven record of working effectively with minimal supervision, showing initiative, good judgment, strong organization skills and ability to meet deadlines.
Must be detail-oriented and have a demonstrated ability to learn quickly
UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply here.

[ Reply to This ]        2520

 Civil Right Specialist 
 by Editor  12/08/14 
Location: TX 
Salary: $3,763.16 - $4,881.08/mo 
Expires 12/18/2014 

Posting Type: Open to All Applicants
Category: FLSA Exempt/
Non-Exempt: Non-Exempt
Agency: Health & Human Services Comm Department: Civil Rights (PAC 730)
Job Title: Civil Rights Specialist Posting Number: 276753
Full Time/Part Time : Full Time Regular/Temporary: Regular
Job Location: 701 W 51ST ST City: AUSTIN
Contact: AccessHR Service Center Telephone: 888-894-4747
Salary Range: $3,763.16 - $4,881.08 Salary Group: B20
Shift: Days (First) Travel: 20%
Closing Date: 12/17/2014


Job Description:
Program Specialist IV - The Civil Rights Specialist (CRS) is selected by and responsible to the Austin Civil Rights Manager and/or Operations Director. The CRS performs in a progressively consultative, professional and technical capacity and coordinates planning, developing, and administering the Civil Rights Programs in compliance with applicable federal/state civil rights laws, including the Civil Rights Act, the Rehabilitation Act, the Texas Commission on Human Rights Act, the Americans with Disabilities Act, etc. Works under general supervision, exercising considerable independence. Responsibilities include: Maintains confidential information. Provides advice and counsel to employees regarding civil rights issues. Provides technical support to managers/supervisors regarding civil rights issues. Provides managers/supervisors with information about civil rights laws and legislation and methodologies that assist in promoting a nondiscriminatory environment. Investigates employment and service complaints and charges of discrimination and prepares detailed/comprehensive investigative reports. Conducts civil rights compliance reviews for client service programs administered by the system as described in applicable federal and state statutes and HHSS policy. Serves as a mediator and prepares resolution agreements. Processes reasonable accommodation requests. Some travel is required. Makes public speaking appearances and provides training on special emphasis areas such as sexual harassment. Performs other duties as may be assigned or required.


Essential Job Functions:
EJF 1.Provide technical assistance to executive staff, managers, and supervisors regarding civil rights and equal employment opportunity. Provides accurate information relating to civil rights policy. Documents technical assistance using CRTRS form. EJF 2. Provides guidance and counsel to employees regarding the discrimination complaint policy and procedure and/or civil rights related issues and concerns. Respond to client inquires and provides guidance/counseling on proper procedures, etc. EJF 3. Conducts investigations based on federal and state civil rights laws and prepares charge responses to state and federal compliance agencies. Researches and provides recommendations so that results are thorough and complete. Prepares investigations/charge responses, within time frames established by CRO. EJF 4. Conducts Section 504/ADA compliance reviews, and recommends/monitors corrective action. EJF 5. Prepares administrative reports and special documents relating to the overall responsibility of the Civil Rights Office. EJF 6. Conducts mediation sessions and prepares resolution agreements. Serves as a neutral facilitator of communcation to resolve employment relation disputes. Prepares accurate resolution agreements that represent both disputants' interest and agreements within established time frames. EJF 7. Develops and provides civil rights, EEO, and other training as requested or assigned.


Knowledge Skills Abilities:
Knowledge of and ability to interpret applicable federal and state laws pertaining to federal and state legislation, especially Titles VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Texas Commission on Human Rights Act of 1983, the Americans with Disabilities Act of 1990, and related executive orders and EEO guidelines. Knowledge of causes and effects of discriminatory practices. Knowledge of HHSC programs, policies, functions and objectives. Knowledge of planning and coordinating civil rights activities. Skill in investigative methods. Skill in presenting ideas and information. Skill in human relations and counseling. Skill in problem solving and conflict resolution. Skill and ability to investigate complaints of discrimination. Skills in counseling and ability to relate to employees of at all levels. Skill in the use of personal computer and software, especially word processing. Ability to effectively communicate orally and in writing. Ability to enhance and expand working relationships with advocacy groups. Ability to develop and maintain effectively working relationships with HHSC agency staff, organizations and community groups.


Registration or Licensure Requirements:
None
Initial Selection Criteria:
Bachelor's degree from an accredited college or university; or Work experience in civil rights, human resources or related field may be substituted on a year-for-year basis for education requirement. Ability to effectively communicate orally and in writing. Skill in problem solving and conflict resolution. Skill and ability to investigate complaints, including but not limited to discrimination. Skill in counseling and ability to relate to employees at all levels.


Additional Information:
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Req #276753

Apply here.

[ Reply to This ]        2519

 Mediators 
 by Editor  12/08/14 
Location: DC 
Salary: $75-117K 
Expires 12/23/2014 

SALARY RANGE: $75,621.00 to $116,901.00 / Per Year
OPEN PERIOD: Monday, December 1, 2014 to Monday, December 22, 2014
SERIES & GRADE: GS-0241-12/13
POSITION INFORMATION: Full Time - Permanent
PROMOTION POTENTIAL:14
DUTY LOCATIONS: Many vacancies in the following location:
District of Columbia, DC View Map
WHO MAY APPLY: US Citizens and Status Candidates
SECURITY CLEARANCE: Q - Sensitive
SUPERVISORY STATUS: No
JOB SUMMARY:

The National Mediation Board works to avoid interruption to the flow of interstate commerce in the U.S. Airline and Railroad industries through mediation, representation, and arbitration of labor-management disputes. One or more positions may be filled using this vacancy announcement.

This position is located in the Office of Mediation and ADR Services at the National Mediation Board. The incumbent will mediate disputes between railroad and airline carriers and labor organizations over rates of pay, work rules or working conditions, or over interpretations of applicable collective bargaining agreements.


TRAVEL REQUIRED
75% or Greater
6-10 nights/month
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
You must be a U.S. Citizen or National
Background and/or Security Investigation required
Travel required 6 or more nights per month
Resume and supporting documents (See How to Apply section)
Complete the online questionnaire
DUTIES:

Mediates disputes between railroad and airline carriers and labor organizations over rates of pay, work rules or working conditions, or over interpretations of applicable collective bargaining agreements. Drawing on an extensive knowledge of the parties, their histories, relationships, past agreements, and persistent or recurring problems, uses an array of mediation techniques and approaches to assist parties in achieving resolution of disputes. Provides specialized alternative dispute resolution services in an ongoing effort to enhance the quality of relationships between labor and management to avoid or minimize the emergence of serious disputes. In this role, offers Interest Based Bargaining training and facilitation, grievance mediation, on-line dispute resolution, or such other services as may be appropriate.


QUALIFICATIONS REQUIRED:

For the GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, equivalent to at least the GS-11 level in the Federal service, serving as a mediator or advocate negotiating labor agreements in the railroad and/or airline industries covering a large number of employees or a number of different crafts/classes on wages, hours of work, and working conditions, or in mediating between/negotiating with management and employee representatives from the railroad and/or airline industries in the application of labor agreements; or being actively involved in labor-management negotiations related to representation disputes, increases in pay, or changes in rules or labor agreements; or providing guidance on collective bargaining, mediation, and/or alternative dispute resolution techniques.

For the GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, equivalent to at least the GS-12 level in the Federal service, serving as a Chief Negotiator or Spokesperson for a major carrier or labor organization negotiating labor agreements in the railroad and/or airline industries covering a large number of employees or a number of different crafts/classes on wages, hours of work, and working conditions, or in mediating between/negotiating with management and employee representatives from the railroad and/or airline industries in the application of labor agreements; or being actively involved in labor-management negotiations related to representation disputes, increases in pay, or changes in rules or labor agreements; or providing guidance on collective bargaining, mediation, and/or alternative dispute resolution techniques.

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of the resume and supporting documentation will be compared against responses to the assessment questionnaire to determine if an applicant is qualified for this job. Applicants applying under Delegated Examining (all U.S. citizens) procedures will be rated using Category Rating, meaning that qualified candidates will be placed into one of the following categories: Best Qualified, Well Qualified, or Qualified. Although veterans do not receive additional points, veterans' preference is still applied by placement ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 per cent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher). Applicants applying under merit promotion procedures will receive a numeric rating. The score an applicant receives is based on responses to the questionnaire. The score is a measure of the degree to which the applicant's background matches the knowledge, skills, and abilities required for this position. If, after reviewing the resume and or supporting documentation, a determination is made that an applicant has inflated qualifications and or experience, the applicant may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect the rating. Qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Airline and Railroad Experience

Technical Knowledge-Collective Bargaining Mediation

Technical Knowledge-Alternative Dispute Resolution

Technology Application

Problem Solving/ Mediation Experience

Written Communication

Oral Communication

BENEFITS:

The Federal government offers a number of exceptional benefits to its employees. These benefits include, but are not limited to: health care, life insurance, flexible spending and dependent care accounts, annual leave, sick leave, long-term care insurance, retirement savings plans, and transit subsidies. For more information about these benefits, please visit http://www.usajobs.opm.gov/ei61.asp

 

OTHER INFORMATION:
If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans’ preference see http://www.fedshirevets.gov/job/vetpref/index.aspx

Males born after 12-31-59 must be registered or exempt from Selective Service: http://www.sss.gov/

Career Transition Assistance Programs (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible seehttp://www.opm.gov/rif/employee_guides/career_transition.asp#ictap. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. (you must submit a DD214-member copy 4).

Noncompetitive Appointment Authorities: The following links contain information on the eligibility requirements to be considered under a noncompetitive appointing authority:

Persons with Disabilities-Schedule A

Special Hiring Authorities for Veterans

Special Hiring Authority for Certain Military Spouses

Other Special Appointment Authorities

HOW TO APPLY:

To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Monday, December 22, 2014.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID 1258304. Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire ,
2. Print this 1203FX form to provide your response to the occupational questionnaire http://www.opm.gov/forms/pdfimage/opm1203fx.pdf, and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

 

REQUIRED DOCUMENTS:
The following documents are required and must be received by the closing date of this announcement:

1. Your Résumé: Resumes should include full description of job duties as well as dates (mm/yr) of employment
2. A complete Assessment Questionnaire
3. Other supporting documents:
· Veterans Preference Documentation, if applicable
· SF-50, Notification of Personnel Action (if applying as a status candidate with current or former Federal service). Ensure your SF-50 demonstrates serving 52 weeks at the next lower level and includes your name, position title, pay plan, series, grade, tenure, position occupied, agency, etc. It must also show competitive service and permanent or conditional appointment –or- that you are from an agency with an interchange agreement. There may be situations where more than one SF-50 in needed to verify time-in-grade requirements, as well as, eligibility for consideration.
· Non-Competitive Eligibility documentation, if applicable
· CTAP/ICTAP documentation, if applicable
All application materials must be received by 11:59 p.m. EST Monday, December 22, 2014
AGENCY CONTACT INFO:
SAMANTHA T. WILLIAMS
Phone: (202)692-5006
TDD: (202)692-5001
Email: WILLIAMS@NMB.GOV
Agency Information:
National Mediation Board
1301 K Street NW
Suite 250-E
Washington, DC
20005-7011
WHAT TO EXPECT NEXT:
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

Apply here.

[ Reply to This ]        2518

 Mediator 
 by Editor  12/08/14 
Location: MI  
Expires 12/28/2014 

Mediators (Independent Contractor Mediators)
Beacon Group, LLC - Detroit, MI
Beacon Group, LLC, located in the Washington, DC metropolitan area, is seeking Independent contractor mediators to mediate workplace mediations in the federal sector. Please, qualified candidates only need respond.

The following criteria is required of candidates:

Mediators must have a minimum of 5 years of experience relating to the use of mediating techniques such as facilitation, negotiation, and developing resolution options between opposing parties. As part of the 5 years experience, the mediator must have mediated as the Lead Mediator for a minimum of 2 years. A minimum of five mediations must have been mediated within the most recent 24 month period.

Completion of a certification/educational program which includes basic and advanced courses and a practicum, as well as certification and/or training to conduct equal employment mediations in the federal sector is required.

Mediators must be knowledgeable and experienced in a wide variety of mediation approaches and techniques, and must have the knowledge, skills and abilities to apply different styles as determined by Requesting Offices, particular circumstances, and employee preferences.

All final candidates will be required to undergo background screening with fingerprinting.

Apply here.

[ Reply to This ]        2517

 HR Specialist 
 by Editor  12/08/14 
Location: MO 
Salary: $58-90K 
Expires 12/16/2014 

Duties:
The primary purpose of this position is to provide advisory and technical services in the area of Employee Relations/Labor relations (ER/LR). The incumbent is responsible for assignments which require analyzing and evaluating controversial and complex projects and cases, (disciplinary, adverse action and major adverse actions), developing formal and informal assistance and advice, and conducting special assignments related to the DVA employee and labor relation program at the Kansas City VA Medical Center (KCVA). Specific duties of the position include, but are not limited to the following:
Provides advice on the ER/LR program.
Analyzes existing and new requirements impacting the program and provides recommendations for management's consideration.
Utilizes a comprehensive knowledge of ER/LR and Federal personnel laws, statues, Code of Federal Regulations (CFR), case law (FLRA& MSPB & EEOC), theories, rules and resolution processes to analyze data in conjunction with KCVA's mission and to recommend solutions that meet program requirements.
Identifies, analyzes and resolves problems which require interpretation and adaption of guidelines which are only partially applicable.
Provides guidance and consultation advice and assistance to management and employees on all aspects of complex issues relating to union grievances; unfair labor practices (ULPs); collective bargaining agreements; labor agreement administration and interpretation; and MSPB, EEOC and FLRA adjudications. Provides assistance to managers and employees regarding Reasonable Accommodation.
Advises and assists management in negotiating changes in working conditions and supplemental bargaining agreement.
Provides situational analysis involving very sensitive, complex and controversial ER/LR matters to determine appropriate course of action.
Develops and proposes courses of action to resolve problems and issues based on knowledge and interpretation of employee and labor-management relations, statues, administrative case law, regulations and policies. Works with all levels of management and unions to resolve grievances.
Takes part in mediation sessions and participates in FLRA, EEOC and MSPB and its' associated entities, utilizing knowledge of the policies, procedures and precedents of relevant adjudicating bodies.
Analyzes grievances, complaints, and ULPs to identify systematic problems and recommend solutions.
Represents management at various litigation entities (i.e., MSPB, arbitration, FLRA, EEOC, etc.)
At the lower grade level, incumbent will perform the duties described for the full performance level position, but with closer supervision and guidance provided. Work Schedule: Monday - Friday, 8:00am - 4:30pm
Position Description Title/PD#: 5006-A Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Click here for more info.

[ Reply to This ]        2516

 Director of HR 
 by Editor  11/24/14 
Location: OR 
Expires 12/01/2014 

Director of Human Resources Job

Date: Nov 14, 2014
Location: Springfield, OR, US
Req ID: 54086

About PeaceHealth

PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 800 physicians and providers, a comprehensive laboratory system, and nine medical centers serving both urban and rural communities throughout the Northwest. In 1890, Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues to serve communities when invited to do so with a spirit of collaboration and stewardship. This is The Spirit of Healing—The Spirit of PeaceHealth.

Department: Human Resources (8420)

PeaceHealth Sacred Heart Medical Center, in Springfield, Oregon, currently has an Human Resources Director position available. Will be responsible for the operational oversight of HR Partners and Generalists within a regional division of Culture & People. Translates culture and people strategies into operational reality. Develops and operationalizes business plans and strategies across all service lines and ensures alignment with organizational goals, vision, mission and values. Responsible for obtaining mid-level management buy-in and enabling front-line management buy-in for Culture and People strategies.

1. Develops and manages Culture & People implementation plans in support of organizational strategies and goals.
2. Selects, develops, evaluates and leads a team of human resource professionals with a goal of earning a high level of credibility as an effective and responsive internal consulting group.
3. Manages and resolves complex employee and labor relations issues. May serve as chief negotiator for local collective bargaining agreements.
4. Leads and directs HR partnership model within assigned location.. Utilizes consulting skills and change management techniques to elevate leadership competency.
5. Customizes or implements human resource solutions to human capital problems using creative or new HR solutions. Responsible for identifying solutions and designing strategy at local level.
6. Collaborates for appropriate outcomes with leadership, Centers of Expertise (COE) and the Caregiver Resource Center (CRC) which balance caregiver needs, policies, procedures and compliance with regulatory standards and PeaceHealth mission and values. Responsible for translating buy-in into tactical operational/resource support from the organization (e.g., line time, line funding, line participation, etc).
7. Facilitates and supports organizational change at the unit or functional-level. Coordinates change-related culture and people activities across all service lines.
8. Responsible for the front-facing team interface and support to insure all culture and people functions are aligned for the customer. Provides feedback and input to COEs, reporting performance and needs of team members. Insures connections across all areas of HR for planning and alignment within the operating unit.
9. Develops plans to improve caregiver and provider experience including review of data and best practices.
10. Performs other duties as assigned.

QUALIFICATIONS

EDUCATION: Bachelor’s degree required: Master’s Degree preferred. ,; or equivalent knowledge and skills obtained through a combination of education, training and experience.

EXPERIENCE/TRAINING: Minimum of eight years human resources experience, with at least four in a leadership position preferably in the healthcare industry. Experience working in a shared services environment and working knowledge of organizational development and change management.

LICENSE/CERTIFICATION: SPHR preferred

OTHER SKILLS:
? Expertise in organizational development and change management.
? Expertise in employee & labor relations including negotiation skills.
? Understanding of systems of care and healthcare operations.
? Financial acumen, preferably in health care.
? Mediation and conflict resolution skills.
? Knowledge of regulatory compliance, federal and state laws with a working knowledge of multiple human resource disciplines.
? Excellent verbal and written communication skills.
? Ability to identify, utilize and interpret workforce-related metrics.
? Proficient in the use of a major HRIS solution preferred.

PH123

Location: Springfield, OR
Job Category: Human Resources; Management/Executives
Shift: Day
Shift Length: 8 Hours
FTE: 1.0
Work Type: Full Time
Salary range starts at: $Depends on experience
Required Certifications/Licensure: None

The above information on this description has been designed to indicate the general nature and level of work performed within this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

To learn more about PeaceHealth, please visit us on Facebook or LinkedIn.
Posting Notes: Springfield, OR || Human Resources; Management/Executives || Full Time || HUMAN RESOURCES

Nearest Major Market: Eugene
Job Segment: Medical, Manager, Social Media, Consulting, HR, Healthcare, Management, Technology, Marketing, Human Resources

Apply here.

[ Reply to This ]        2515

 Equal Employment Opportunity Manager 
 by Editor  11/24/14 
Location: TX 
Salary: $58-75K 
Expires 12/02/2014 

Join the VA Texas Valley Coastal Bend Health Care System, where you will be the Equal Employment Opportunity (EEO) Manager/Alternative Dispute Resolution Coordinator. You will serve as the principal advisor in the area of Equal Employment Opportunity, Affirmative Employment, the Civil Rights External Programs, Diversity Management and ADR Mediation for VA Texas Valley Coastal Bend Health Care System. The EEO Manager/ADR Coordinator is responsible for program development, administration, evaluation, and advisory functions and reports to the health care system Director. You will direct a program that provides continuing positive equal employment consulting services to managers at all levels, concentrating on individual and systemic equal employment opportunity challenges while providing program direction and guidance in the areas of affirmative action and complaint resolution.

You will assist the Office of Resolution Management and EEOC Administrative Judges with investigations and hearings by serving as the local liaison for all aspects of the facility?s complaint process program. Lastly, as the EEO Manager/Alternative Dispute Resolution Coordinator you are the technical expert for processing federally conducted external complaints in accordance with the agency policy.

Work Schedule: 8:00 ? 4:30 p.m. (Alternate schedules may be necessary to meet the needs of the organization).
Position Description Title/PD#: Equal Employment Opportunity Manager/740-0123-0 *** Non-Bargaining Position ***

Full information available here.

[ Reply to This ]        2514

 Ombuds Officer 
 by Editor  11/24/14 
Location: CA 
Expires 12/01/2014 

Departmental Overview
The Ombuds Officer ensures that members of the University of California Office of President (UCOP) community receive fair and equitable treatment in matters of concern or complaint. By supplementing, not replacing, the existing University resources for conflict resolution, the Obmuds Officer initiates and sustains programs to actively engage staff and senior managers in dialog, negotiation and problem solving. This position serves as a resource for senior officials in formulation of UCOP policy and procedures, raising issues that may surface as a result of a discrepancy between the stated goals of the University and actual practice. Additionally, the Ombuds Officer maintains involvement in community and staff outreach and education, developing alternative mechanisms for dispute resolution, including the design and provision of training programs for the UCOP community in conflict resolution.

Generic Scope:
Recognized organization-wide expert. Has significant impact and influence on organizational policy and program development. Regularly leads projects of critical importance to the organization; these projects carry substantial consequences of success or failure. May direct programs with organization-wide impact that include formulating strategies and administering policies, processes, and resources. Significant barriers to entry exist at this level.

Custom Scope:
Provides impartial, informal, independent and confidential conflict resolution services to all members of the UCOP community. Responsible for program administration and/or management and independently establishes priorities, goals and objectives, and develops outreach activities and training on conflict resolution. Provides recommendations for institutional policy and/or procedural changes. Having wide-ranging experience, uses concepts in conflict resolution and UCOP objectives to resolve the most complex issues with UCOP-wide impact. Works on most complex issues with little or no precedent where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to UCOP plans and objectives. Is considered a subject matter expert at UCOP and often recognized as an expert externally in the industry.
Responsibilities
*With independent responsibility for program administration and management, provides impartial, informal, independent and confidential conflict resolution services to staff engaged in conflicts and disputes.

Utilizing conflict resolution and mediation techniques and skills, works with individuals and/or groups to present a range of options to resolve conflicts and disputes that impact their professional and personal lives, including complex and/or difficult cases. These options may include multiple levels of resolution and collaboration with various departments and services. Adheres to and promotes Ombuds' standards of practice and code of ethics.

Coaches individuals on communication skills, giving feedback, using non-defensive language, presenting detailed and coherent information, being proactive and exploring best and worst case scenarios. Assists in clarifying location policies and procedures and how to navigate the organizational hierarchy.

*Serves as institutional resource to other offices at UCOP for resolving complaints and disputes. Establishes and maintains effective working relationships at all levels of administration (including President's Cabinet Officers, Officers of the Regents, Vice Presidents, Vice Provosts, and Directors) on issues of employee concern; serves as an advocate for change by reporting systemic issues identified through casework. Makes recommendations for institutional policy and/or procedural changes for clarity and improvement.

*Designs and conducts training sessions and outreach programs. Establishes and maintains effective working relationships at all levels of administration.

*May sit on relevant high level UCOP committees as a non-voting member. Adheres to and promotes Ombuds' standards of practice and code of ethics. Independently performs the most complex research and studies for both internal department and external campus constituents

*Collaborates with fellow Ombuds professionals (Systemwide) to discuss trends and maintain current practice in the field.
Required Qualifications
*Bachelor's degree in related area and/or equivalent experience/training.

*At least 8 years of Ombuds experience working in an academic environment.

*Expert knowledge of the nature of conflict and conflict resolution and mediation techniques and principles and expert skill in developing effective options for alternative dispute resolution.

*Expert knowledge of the appropriate role of the Ombuds, the code of ethics and standards of practice.

Thorough understanding of UCOP, its mission, vision, goals, objectives, resources, infrastructure, policies, procedures, and practices.

Thorough understanding of all applicable laws, rules, regulations, policies and procedures, research methods, techniques, and/or sources of information.

*Expert conflict resolution and mediation skills and expert skill in developing effective options for conflict resolution.

*Skills to understand the risk and liability issues of a large, complex academic and research institution, including the principles of university governance and academic freedom.

*Skills to identify issues and provide effective options, recognizing policy, legal and practical implications.

*Expert interpersonal communication skills to work effectively with a broad range of diverse populations within a complex and multi-layered organization, including effective listening, discernment, empathy and sensitivity skills.

*Skills in research/assessment, critical thinking, analysis and problem-solving.

*kills in analyzing statistical data to provide institutional feedback regarding trends, practices, policies, procedures, et cetera.

*Expert training and facilitation skills.

*Skill to work collaboratively to build and sustain highly effective and positive relationships at all organizational levels in order to promote systemic change.

*Expert skills in strategic inquiry, diplomacy and coaching.

*Strong leadership and collaboration skills.

*Expert presentation skills, group process and facilitation skills and skills in developing and delivering effective training programs and presentations.

**Advanced Degree preferred.
Salary & Benefits
Salary commensurate with experience.
How to Apply
HOW TO APPLY: Please do not apply to this posting, you will need to go directly to UCOP's job's site. For a complete job description or to apply for the Ombuds Officer position, please visit: https://jobs.ucop.edu/applicants/Central?quickFind=57718
Other Information
Please be aware this is a UCOP position located in Oakland, CA. You will need to apply directly on their site. Please see How to Apply.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

If you’d like more information about your EEO rights as an applicant under the law, please see:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

[ Reply to This ]        2513

 Chief Circuit Mediator 
 by Editor  11/24/14 
Location: GA 
Salary: $141-167K 
Expires 12/06/2014 

SALARY RANGE: $140,777.00 to $167,000.00 / Per Year
OPEN PERIOD: Thursday, November 20, 2014 to Friday, December 5, 2014
SERIES & GRADE: JS-0241-16
POSITION INFORMATION: Full Time - Permanent
PROMOTION POTENTIAL:16
DUTY LOCATIONS: 1 vacancy in the following location:
Atlanta, GA
WHO MAY APPLY: United States Citizens
SECURITY CLEARANCE: Public Trust - Background Investigation
SUPERVISORY STATUS: Yes
JOB SUMMARY:

The Kinnard Mediation Center of the United States Court of Appeals for the Eleventh Circuit invites applications for the position of Chief Circuit Mediator.

The United States Court of Appeals for the Eleventh Circuit is headquartered in Atlanta, Georgia.
The Eleventh Circuit encompasses the states of Alabama, Florida, and Georgia. Appellate filings originate from decisions of federal district and bankruptcy courts and administrative agencies within the circuit.


The Chief Circuit Mediator is an executive position with legal and administrative responsibilities. The Chief Circuit Mediator,
who serves under the direction of the Chief Judge and the
Circuit Executive of the Eleventh Circuit, presides at mediations in civil appeals, and oversees the work
of professional staff in two offices within the Eleventh Circuit. The primary purpose of circuit mediation is to settle appeals and any related cases.


TRAVEL REQUIRED
Occasional Travel
Occasional travel is required
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
U.S. Citizenship or National
Resume and/or Supporting Documents (see How to Apply)
You may be required to complete one (1) year probationary period
Qualifications
DUTIES:

The Chief Circuit Mediator directly supervises circuit mediators whose duties include:
· leading discussions of procedural and substantive legal issues; conducting analyses of an
· appeal’s settlement value;
· probing each party’s interest in an effort to help the parties create and
· explore alternatives to continued litigation;
· managing all administrative functions for the Kinnard Mediation Center involving personnel, statistical reporting, automation, fiscal, procurement, and budget;
· establishing and enforcing operating procedures and standards; and developing organizational goals and objectives.

QUALIFICATIONS REQUIRED:

· Graduation from an accredited law school, practice before the highest court of a state or territory of the United States, and at least ten years of post-graduate experience, a substantial portion of

which involved trial and appellate work in federal courts, and active membership in good standing in the bar of the highest court of a state or the District of Columbia;

· Significant training and experience in mediation;

· Knowledge of and experience working with the Federal Rules of Civil Procedure and the Federal Rules of Appellate Procedure;

· Thorough knowledge of all aspects of civil law and legal procedures;

· A comprehensive understanding of the dynamics, costs, impacts, and strategies of the litigation

process;

· The ability to analyze complex legal and practical aspects of an appeal;

· An aptitude for collaborative problem-solving and consensus building processes;

· The ability to deal persuasively and tactfully with strong-willed and sophisticated counsel and parties and to develop creative and practical solutions in appeals involving a wide range of disputes and personalities; and

· The ability to work independently without supervision, exercising judgment and discretion to

maintain party confidences, control direction of negotiations, and modify the subsequent course

of proceedings.



Applicants must possess at least ten years of increasingly responsible administrative and managerial experience in court or executive management that demonstrates thorough knowledge of the basic concepts, principles, and theories of management; the ability to understand the managerial policies applicable to the court; the ability to exert strong leadership in the mediation program, which is a vital component of the appeal process; and the ability to deal tactfully with high level members of the public and private sectors. At least three years of experience must have been in a position of substantial management responsibility. In addition, five years of progressively responsible legal work experience in the practice of law, in legal research, legal administration, or equivalent experience received after graduation from law school is required.

HOW YOU WILL BE EVALUATED:
Applicants must possess at least ten years of increasingly responsible administrative and managerial experience in court or executive management that demonstrates:
· Thorough knowledge of the basic concepts, principles, and theories of management;
· Ability to understand the managerial policies applicable to the court;
· Ability to exert strong leadership in the mediation program, which is a vital component of the appeal process; and
· Ability to deal tactfully with high level members of the public and private sectors.

At least three years of experience must have been in a position of substantial management responsibility. In addition, five years of progressively responsible legal work experience in the practice of law, in legal research, legal administration, or equivalent experience received after graduation from law school is required.

Click here for more information and application.

[ Reply to This ]        2512

 Dir. of ADR Services 
 by Editor  11/24/14 
Location: DC 
Salary: $60-$65K 
Expires 11/30/2014 

Director of ADR Services
Job ID: 21241415
Position Title: Director of ADR Services
Company Name: American Arbitration Association
Job Function: Contracts Administrator
Entry Level: No
Job Type: Full-Time
Location(s): Washington, Dist. Columbia, 20006, United States
Posted: November 14, 2014
Job Duration: Indefinite
Min Education: Master's Degree
Min Experience: 0-1 Year
Required Travel: 0-10%
Salary: $60,000.00 - $65,000.00 (Yearly Salary)

Email Address: bakerj@adr.org
Job Description
Under the direction of a Vice President, the Director of ADR Services has overall responsibility for the delivery of arbitration and mediation case management services on assigned cases.

The Director provides direct and daily administration of assigned cases within the scope of the AAA rules and procedures and the dispute resolution agreement of the parties. The Director must be able to function independently exercising sound judgment, discretion and diplomacy. The Director will be responsible for ensuring consistency of the case management process. The Director must be able to work effectively with various corporate divisions and departments, as well as external users of AAA's services. This position requires excellent listening, verbal and writing skills, as well as attention to detail and computer competency. The Director will be required to become proficient with AAA's proprietary online case management system.

In addition to the daily duties described above, additional duties may be assigned by the Vice President.

This is a management level exempt position and the working hours may vary to accomodate case management requirements and customer service needs.

Job Requirements
JD degree required. Two years of work experience in a legal setting a plus. Excellent MS Office Suite skills (Excel, Work, Outlook, PowerPoint). Proactive and independent work ethic. Ability to work in a highly confidential and high profile environment. Background checks, credit checks and reference checks required.

Email Address: bakerj@adr.org

Cross-posted from ACR Career Center

 

[ Reply to This ]        2511

 Federal Government Mediators 
 by Editor  11/18/14 
Location: ND, SD, NB, IA, MO, AL, VA 
Salary: $750/mediation + travel expenses 
Expires 01/01/2015 

Resolution Service, LLC is looking for contract ADR professionals to build a roster to compete for federal government contracts.  Mediators are needed in the following states only:  ND, SD, NB, IA, MO, AL, VA.

 

Personnel must be fully capable of performing the contemplated functions of the respective labor categories in an efficient, reliable and professional manner.  Applicants must have:

·         A minimum of five years of ADR experience in providing conflict management and ADR related mediation, facilitation, coaching and training in the workplace. 
·         Experience in EEO cases is preferred. 
·         At least two years of this experience should be with federal agencies. 
·         Applicants must demonstrate experience working with both senior executives and labor officials in the federal government.
·         Applicants are to provide specialized certifications regarding workplace/EEO experience.

It is possible that the mediator will be called upon to conduct mediation via teleconferencing or videoconferencing or at an agency-provided location.  It is also possible that the contractor will train, permit and assist agency employees to co-mediate/co-facilitate with the contractor for purposes of training and experience.

The services provided include:  mediation, facilitation, group facilitation, conflict coaching and ADR-related training, with the exception of Basic Mediation Skills Training.

Pay is $750 (gross) per mediation, plus travel expenses.

Please do not expect frequent work from this contract, consider it just one of the rosters you join. 
an Application is attached for completion, along with a list of required documentation to be submitted to:

Chris Koser
Resolution Service, LLC
ckoser@resolutionserv.com
(425) 672-0921 Office
(206) 518-0599 Cell

NOTE:  Please send the documents to Chris Koser, who is coordinating this recruitment.  Do NOT send these documents to Resolution Service, LLC office directly.

[ Reply to This ]        2510

 Facilitator and Ombuds 
 by Editor  11/18/14 
Location: New Mexico 
Salary: $3-4K/mo 
Expires 11/22/2014 

Posting Details
Posting Number: 0827773
Position Title: Ombuds Facilitator
Appointment Type:

Definition Staff - Regular: Part Time
Working Title (if applicable): Ombuds Facilitator
Department Dispute Resolution
Salary Grade 13
Salary: $3,434.25 - $4,166.67
Work Location: UNM Main Campus (Abq)
Position Summary: The University of New Mexico's Ombuds/Dispute Resolution Department is seeking a professional and dynamic individual to serve as Ombuds Facilitator for Staff.

Under the supervision of the University Staff Ombudsperson and in collaboration with all members of the department, the person selected for this position will:

Provide confidential, impartial, and informal process to help staff address and resolve workplace conflict.
Design and deliver training programs to University departments and staff to help minimize the costs of workplace conflict.
Assist with administrative duties, including calendaring, records management, data collection, and report preparation.

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Prospective Employee page for a more complete explanation of UNM benefits.
Minimum Qualifications: Bachelor's degree with 5 years of experience directly related to the specified duties and responsibilities. Must be able to provide proof of having attended basic mediation training and at least 100 hours of mediation experience.
Preferred Qualifications: Bachelor's degree; 10 years of experience directly related to the specified duties and responsibilities. Basic and advanced mediation training. Five hundred hours of mediation experience. Ten years of experience in successfully designing and delivering workplace training, including mediation training.
Posting Date: 11-04-2014
For Best Consideration: 11-17-2014
Closing Date: Open Until Filled
Application type required for this position: Staff/UNMTemps Employment Application
Additional requirements for this position: If selected for an interview, you will be required to provide supporting documentation of basic and/or advanced mediation training.
Required Applicant Documents: Resume
Cover Letter
Optional Applicant Documents:
Special Instructions to Applicants:
Selected candidate must provide official transcripts of highest level of education completed in order to process the hire.
Position Type: Staff
Appointment End Date
Posting Type: Competitive
Position Class URL: Click here to view additional position details
Posting Department Website: Dispute Resolution
Institutional Commitment: The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
Exempt/Non-Exempt Exempt
Apply here.

[ Reply to This ]        2509

 Employee Relations Manager 
 by Editor  11/18/14 
Location: AK 
Expires 12/05/2014 

Employee Relations Manager
ID: 4756
Location: Bethel
Department: Human Resources
Employment Duration: Full time
Temporary Status: Not Applicable
Hours p/Week:
Description
The Yukon-Kuskokwim Health Corporation (YKHC) is located in the Southwestern Alaska town of Bethel, with a total of approximately 6,000 people. YKHC supports 1500 employees, providing the health services to a primarily Yup'ik Eskimo Native population for an area the size of Oregon. Services are provided through a Bethel located hospital and 50 clinics throughout the YK Delta.

Position Summary:

Position works with employees at all levels of the Corporation to resolve Human Resources issues regarding employment law and compliance, providing mediation and conflict resolution services, coordinating formal and informal investigations, recommending the appropriate corrective actions, and developing, implementing and interpreting HR programs and policies. Stays current with all relevant legal changes at both Federal and State levels. Provides special guidance and assistance to all YKHC departments and employees relating to YKHC policies, and employee relations, including disciplinary actions, disputes, investigations and terminations. Essential to create, update, get approval of all Employee Relations policies and procedures for YKHC.

Position Qualifications:

Possession of a Bachelors Degree, preferably in Human Resources Management, Law, or related field; possession of a Masters Degree preferred.
Three to five years of experience at management or senior administrative level with emphasis on employee/labor relations.
Valid Alaska Driver’s License
Computer, phone, fax/copy machine, calculator.
Knowledge of federal and state employment laws. Strong organization and interpersonal skills, excellent verbal and written communication skills.
Ability to influence others and relate well with all levels of staff. However, limited immediate direct supervisor role. Could lead to the Director of HR role.
Benefits Include:

Generous PTO – beginning at 4.5 weeks
Ten paid holidays
Comprehensive healthcare coverage
Life and Disability Insurance
Flexible Spending Account
Retirement plans
Torte Claim
Loan Repayment
Employee Wellness Center
YKHC applies Alaska Native/American Indian (under PL 93-638), EEO, and Veteran Preferences. Under federal and state laws, YKHC performs criminal history and background checks to ensure customers are protected.

Working Together to Achieve Excellent Health
www.ykhc.org

907-543-6060 or 1-800-478-3321 ext 6060

Apply here.

[ Reply to This ]        2508

 Compliance Coordinator 
 by Editor  11/18/14 
Location: Iowa 
Salary: $42-55K 
Expires 12/01/2014 

COMPLIANCE COORDINATOR
REQUISITION # 65520
Persons with disabilities may contact the recruiting department if accommodations are needed.

POSITION BASICS

Advertising Ends on: Sunday, November 30th, 2014
Advertising Started on: Friday, November 14th, 2014
Organization: Office of the President
Department: Equal Opportunity and Diversity

SALARY

Salary: $42,000.00 - $55,000.00
Pay Grade: 3B

JOB DETAILS

Percent Time: 100%
Type of Position Regular: A position which is considered essential for the effective long-term operation of the university. Persons appointed to this position will receive the privileges and benefits associated with regular employment status.
Duties:
The University of Iowa’s Chief Diversity Office seeks a legal professional to assist with the investigation and resolution of university complaints alleging discrimination, sexual harassment and/or violence, and to design and provide educational programs relating to discrimination, sexual harassment and violence. The Compliance Coordinator position is located in the Office of Equal Opportunity and Diversity and reports to the Compliance Specialist and ADA Coordinator.

 

Key Areas of Responsibilities (KARs):

 

Investigation, Remediation and Reporting of Complaints and Reviews

 

Investigate and resolve formal and informal complaints of discrimination, sexual harassment, and violence filed by students, faculty, and staff.

Prepare formal written findings as to the conclusion of the investigation.

Identify and recommend remediation procedures for both basic and complex issues.

Prepare response to complaints filed against the university with state/federal civil rights agencies.

Review and validate data/content of reports for accuracy.

Maintain current knowledge of employment and civil rights law and corresponding regulations covering areas such as Title VII, Title IX, ADA, and other civil rights laws/regulations.

 

Consultation, Risk Assessment and Interpretation/Research of Regulations

 

Respond to basic and complex inquiries from university administrators where interpretation of policies, advice and consultation on appropriate informal resolution of complaints of discrimination, sexual harassment, and violence may be required.

Identify risk areas and gaps between practice and policy/regulations.

Identify and recommend education, best practices, and issues to be audited.

Conduct basic research into policies and practices.

 

Management of External Standards Review Processes

 

Coordinate specific aspects of external review and internal processes.

Analyze and prepare data/reports.

Support other compliance staff as directed.

 

Communication and Outreach

 

Counsel, collaborate, and provide liaison with appropriate individuals/agencies, on and off campus, regarding programs or services.

Identify and bring forward areas of concern from campus groups in the areas of compliance.

 

Policy Development

 

Serve on appropriate university committees to develop and/or revise university policy and complaint procedures relating to discrimination, sexual harassment, and violence.

 

Training and Educational Programs

 

Assist in the design, development, and implementation of educational programs relating to discrimination, sexual harassment prevention, and violence for university students, faculty, and staff.

Assist in the design of brochures and course materials for educational programs.

 

For a complete position description visit the Chief Diversity Office website: http://diversity.uiowa.edu/employment-opportunities

 

NOTE TO APPLICANT: The Compliance Coordinator is a classification in the Compliance job family. For more information about this job family visit: https://hris.uiowa.edu/CC_Redesign/driver.php?ACTION=DETAIL&FAMILY=PNB

 

The qualifications for this job posting are described as competencies or the behaviors needed to be able to perform the duties of the position at a defined proficiency level/standard. The proficiency level required for each qualification is included. Please assure your application/resume and/or cover letter illustrates the work experience, knowledge, skills, and abilities you have that meet each of the qualifications.

 

Proficiency levels are defined as:

 

Basic

 

Uses basic understanding of the field to perform job duties; may need some guidance on job duties; applies learning to recommend options to address unusual situations.

 

Working

 

Successfully completes diverse tasks of the job; applies and enhances knowledge and skill in both usual and unusual issues; needs minimal guidance in addressing unusual situations.

 

Extensive

 

Performs without assistance; recognized as a resource to others; able to translate complex nuances to others; able to improve processes; focus on broad issues.

 

Expert/Leader

 

Seen as an expert and/or leader; guides, troubleshoots; has strategic focus; applies knowledge and skill across or in leading multiple projects/orgs; demonstrates knowledge of trends in field; leads in developing new processes.

 

For more information about competencies, visit: http://hr.uiowa.edu/competencies

Education Required:
A Juris Doctor is required

Experience Required:

Typically six months to three years’ experience, in complaint investigation/resolution

Following are competencies and proficiency levels which are required qualifications of the position. (a full description of the competencies are provided in the job description found at http://diversity.uiowa.edu/employment-opportunities:

Collaboration and Embracing Diversity - Extensive proficiency

Accuracy and Attention to Detail - Working proficiency

Analytical Thinking – Working proficiency

Compliance Investigations – Working proficiency

Effective Communications (Oral and Written) - Extensive proficiency

Employment Law – Working Proficiency

HR Legal and Regulatory Environment - Working proficiency

Managing Multiple Priorities - Working proficiency

Training Delivery - Working proficiency

 

Demonstrated ability to maintain confidentiality

Proficiency in use of desktop tools for word processing (i.e. Microsoft Word)

Desirable Qualifications:

Experience as an attorney at an institution of higher education

Experience with public speaking and/or conducting educational programs

Proficiency in use of desktop tools for presentation, and email/calendar (i.e. Power Point, Prezi, Outlook)

Experience in one or more of the following areas: litigation, mediation and/or conflict resolution

ONLINE APPLICATION OPTIONS

Application Type: This job requires basic applicant information, plus a resume. Your resume should not be sent to the contact below. The resume will be attached during the Online Application Process.
Cover Letter: A plain text cover letter is required.
References: References must be filled out online during the application process, however, only professional references will be allowed.
Number of References: 3

To start the Online Application process for this position, click the "Apply for This Position" button located below the Contact Information.

CONTACT INFORMATION

Alert
Attention: Your resume should not be sent to the contact below. The resume will be attached during the Online Application Process.

Contact: Sharon L Beck - sharon-beck@uiowa.edu
Pres-Chief Diversity Office
JESSUP HALL
5 JEFFERSON ST W
111 JH
IOWA CITY, IA 52242
Department URL: http://diversity.uiowa.edu/employment-opportunities

Apply here.

[ Reply to This ]        2507

 Mediator Training Mngr 
 by Editor  11/18/14 
Location: S. Carolina 
Salary: Part-time, 25hrs/wk, $15/hr 
Expires 11/24/2014 

Mediator Training and Development Program Manager
Job ID: 20555694
Position Title: Mediator Training and Development Program Manager
Company Name: Midlands Mediation Center
Industry: Human/Social Services
Job Function: Education/Training
Entry Level: No
Location(s): Columbia, South Carolina, 29203
Posted: October 7, 2014
Job Type: Part-Time
Job Duration: Indefinite
Min Education: BA/BS/Undergraduate
Min Experience: 2-3 Years
Required Travel: 0-10%
Salary: $15.00 (Hourly Wage)

Company: Midlands Mediation Center
view full company profile
APPLY FOR THIS JOB
Contact Person: Executive Director Fax: 803-714-0737
Email Address: exdir@midlandsmediation.org
Save Job Email Job Print Job Apply For Job
Job Description
Mediator Training and Development Program Manager, Midlands Mediation Center, Columbia, SC 29203

Posted week of Oct. 6-10, 2014

(PT 25 hr/wk, with possible future expansion to full-time)

Under direct supervision of the MMC Executive Director, the Mediator Training and Development Program Manager will fill a critical capacity-building role. The position will support key MMC mediation programs, with a focus on mediator training, orientation and development. He or she will serve as the main training contact, coordinating mediator and community trainings, and managing mediator professional development. The Program Manager will also serve as a Mediation co-Trainer, with or in place of, contract/volunteer trainers, and will share public presentation engagements with the Executive Director.

I. Coordinate/Oversee Internal Trainings (to develop mediators): Provides 2 or 3 MMC Introduction to Basic Mediation Trainings per year for 10-20 participants. Primary Duties:

Serves as training coordinator.
Serves as trainer and/or recruits volunteer trainers or contracts with paid trainers.
Publicizes availability of trainings.
Communicates with inquirers and trainees.
Oversees training registration, including payment, and provision of training itself from start to end.
II. Support General MMC Mediation Services (to support overall mediation program): Fulfills mediation civil court contract commitments, coordinates center-based community mediations, and supports growing Fam Med Program. Primary Duties:

Oversees/attends Magistrate Court Mediation sessions for Midlands area counties, in cooperation with Court Administration, assigning mediators and observers to cases.
Receives inquiries/requests for Community Mediations, such as landlord-tenant, real estate and employer-employee disputes. Provides conciliation or coordinates mediation as appropriate.
If certified as Family Mediator, provide family mediation on back-up or emergency basis to support the Family Mediation Program at the Center (Not required for position, but a plus if qualified.)
III. Coordinate/Oversee External Trainings (to provide community-based service): Coordinates Mediation/Conflict Resolution Skills-Building trainings requested by community organizations on fee-for-service basis. Primary Duties:

Receives and assesses requests for training from community organizations/agencies.
Coordinates provision of training service, including contract prep, from start to end.
Evaluates training and processes results.
IV. Foster Professional Mediator Development (to build cadre of loyal mediators over time): Maintains relationships with volunteer mediators, consistently communicating, and offering opportunities to learn, using state-of-art practices. Primary Duties:

Seeks and applies as practicable Best Practices in mediator training and development and follows current trends.
Organizes lunchtime or evening updates and refresher classes to maintain/tweak mediator skills and confidence.
Develops a system to thank volunteer mediators and to provide motivational incentives, such as recognition and news updates on social media, in email, and at public recognition events.
Follows and applies standards as set forth by Midlands Mediation Center in keeping with the national Association for Conflict Resolution (ACR) and the National Association For Community Mediation (NAFCM).
Supervisory Responsibility: This position involves occasional supervision of contract or volunteer trainers as well as supervision of interns, office volunteers, and assignment of volunteer mediators to mediations. It has no supervisory responsibility of paid staff.

Work Environment: This position operates in a professional office environment. This role will entail occasionally using laptop and projector system for presentations and routinely uses standard office equipment.

Physical Demands: This role requires both sedentary desk work and standing while training or providing training coordination. The position will regularly require ability to sit, stand and move about the Center and training locations, including moving tables and chairs to set up training rooms if needed. Also, it may require assembling equipment (laptop and projector) and materials for trainings, including ability to lift boxes, bend or stand as necessary.

Position Type and Expected Hours of Work: This is not a full-time position. It is an hourly part-time position, with funds available to support 25 hr/week. Days and hours of work per week may be flexed as approved by the Executive Director. The position will entail occasional evening or week-end work providing and/or coordinating trainings or participating in special events. The position may expand to full-time in future.

To apply: Send resume’, letter of interest, copies of mediator certificates (if any), and contact information of three professional references to: exdir@midlandsmediation.org OR mail to:

Executive Director, Midlands Mediation Center, 4801 Colonial Drive, Columbia, SC 29203

No phone calls, please.

Compensation: Hourly Pay @ $15/hr.

Deadline to Apply: November 10, 2014*

Exception: Position will remain open until filled by qualified candidate.
For more information about MMC, go to: http://midlandsmediation.org.

Job Requirements
Job Requirements:

Must have a minimum of a 4-yr. college degree or equivalent in human resources, social work, counseling, public health, liberal arts, law, or business, with 2 or more years’ experience in office or program management, training and coordination, customer or public relations, or other background relevant to mission of MMC.

Must have skills needed in office functionality, such as telephone intake/triage, emailing, business writing, scanning, faxing, word processing, power point, internet research, laptop usage and standard computer software programs. Must use laptop/ projector system with proficiency for training or presentations.

Preferred: Experience as trainer in communication skills, customer service, facilitation, conflict resolution or mediation.

Plus skills and training in further considering applicants:

Certification in Civil or Family Mediation or willingness to be trained in Civil Mediation by MMC or in Family Mediation by SC Bar.
Social Media skills (Facebook, Twitter) to promote trainings and professional development opportunities, contributing further to MMC’s on-line presence.
Advanced academic certificate or degree in Conflict Resolution, Organizational Behavior, Social Work, Public Health, Business, Human Resources, Law.
APPLY FOR THIS JOB
Contact Person: Executive Director Fax: 803-714-0737
Email Address: exdir@midlandsmediation.org

Apply here.

[ Reply to This ]        2506

 Executive Director, Association for Conflict Resolution 
 by Editor  11/11/14 
Location: Anywhere 
Expires 11/21/2014 

The Association for Conflict Resolution (ACR) is seeking a dynamic and creative Executive Director to lead and enhance the organization. ACR is a non-profit membership association committed to educational activities that promote peaceful, effective conflict resolution, both nationally and internationally. The Executive Director will work closely with an active Board of Directors and will have a key role in being responsive to the needs of membership, fundraising, securing the financial sustainability of the organization, web-administration, Conference planning, and development of budgets and resources. Other duties include membership outreach, implementing programming/services for members, developing field-wide partnerships, working with ACR's Sections and Chapters, and carrying out the day to day operations of the organization.

A successful candidate must have dispute resolution experience. Depending on applicants, this will be either a shared part-time or full-time contract position. Applicants are asked to indicate their preference. Telecommuting is required and can be located anywhere although work is conducted in the Eastern time zone. Compensation will be commensurate with experience and responsibilities. To apply, please email a resume and cover letter in the form of a Response to Proposal by November 21, 2014 to acrexecutivesearch@gmail.com .

[ Reply to This ]        2505

 Workers Compensation Claims Examiner 
 by Editor  11/03/14 
Location: MI  
Expires 11/15/2014 

Workers Compensation Claims Examiner

Dart is looking to fill either a mid or senior level Workers Compensation Claims Examiner position.

You must submit a resume and cover letter to be considered for this position. If you have previously submitted a profile to Dart Container, you must edit your profile and add an updated resume and cover letter.

Job Title: Workers Compensation Claims Examiner
Requisition Number: CP3095
Shift: Corporate Business Hours
City: Mason
State: Michigan
Description and Requirements:
This position is responsible for analyzing and proactively managing multi state workers compensation claims for a self administered manufacturing employer.

Specific Duties:

Mid-Level Workers Compensation Claims Examiner

Conduct timely and thorough phone interviews of injured employees.
Determine benefits due to the employee, including accurate calculate of wage loss benefits.
Determine and implement effective and timely communication with employees, medical providers, and other involved parties to ensure coordination of medical treatment, benefits and status of claim.
Coordinate return to work efforts with employee, plant, medical provider(s) and other involved parties within company standards.
Coordinate appropriate referral of claims for nurse case management services, transportation, translation and investigative services, within company standards
Review and appropriate payments for medical treatment within state guidelines and company standards.
Establish and maintain accurate reserves and related financial information.
Timely document all work activity in claims software system.
Establish and maintain electronic diaries for timely follow up of claims activities.
Accurately complete and submit all required state fillings in the required format (electronic or paper).
Prepare status reports and participate in claim review meetings with supervisor and/or other staff.
Maintain professional working relationships with existing vendors and establish new relationships as needed.
With supervisor assistance, troubleshoot various issues related to the management of claims with plant personnel.
Comprehend and apply multiple state laws, procedures and changes to same, as applicable to management of claims.
Senior Workers Compensation Claims Examiner

Conduct timely and thorough phone interviews of injured employees.
Determine benefits due to the employee, including accurate calculation of wage loss benefits.
Determine and implement effective and timely communication with employees, medical providers, and other involved parties to ensure coordination of medical treatment, benefits and status of claim.
Coordinate return to work efforts with employee, plant, medical provider(s) and other involved parties within company standards.
Coordinate appropriate referral of claims for nurse case management services, transportation, translation and investigative services, within company standards.
Manage litigated claims within authority and guidelines established by supervisor.
Review and approve payments for medical treatment within state guidelines and company standards.
Establish and maintain accurate reserves and related financial information.
Timely document all work activity in claims software system.
Establish and maintain electronic diaries for timely follow up of claim activities.
Accurately complete and submit all required state filings in the required format (electronic or paper).
Prepare status reports and participate in claim review meetings with supervisor and/or other staff.
Maintain professional working relationships with existing vendors and establish new relationships as needed.
Troubleshoot various issues related to the management of claims with plant personnel.
Comprehend and apply multiple state laws, procedures and changes to same, as applicable to management of claims.
Requirements and Qualifications:

Mid-Level Workers Compensation Claims Examiner

A High School Diploma or equivalent, prefer an Associate's or Bachelor's in Business, Human Resources, or Insurance related field of study
At least 2 years of experience analyzing and managing lower to mid level workers compensation claims, PIP claims, or other disability related claims
At least 2 years applying basic medical terminology
Must be able to obtain state adjustor licenses as needed
At least 2 years of experience using claims software
At least 2 years of experience using Microsoft Word, Excel and email
Demonstrated ability to communicate effectively in a professional and cooperative manner, both verbally and in writing
Demonstrated ability to exercise proper judgement and decision making on all aspects of claims management
Demonstrated ability to manage multiple priorities, self direct work flow and meet necessary deadlines
Demonstrated ability to function effectively in a team environment
Ability to maintain confidentiality
Ability to travel up to 10% domestically
Requires a valid driver’s license and favorable motor vehicle report
Prefer Adjustor License, AIC designation or any other insurance or HR certification or license
Senior Workers Compensation Claims Examiner

A High School Diploma or equivalent, prefer an Associate's or Bachelor's in Business, Human Resources, or Insurance related field of study
At least 5 years of experience analyzing and managing mid and higher level workers compensation claims
At least 5 years of experience applying basic workers compensation laws and general best practices
At least 5 years of experience applying basic medical and legal terminology
Must be able to obtain state adjustor licenses as needed
At least 2 years of experience using claims software
At least 2 years of experience using Microsoft Word, Excel and email
Demonstrated ability to communicate effectively in a professional and cooperative manner, both verbally and in writing
Demonstrated ability to exercise proper judgement and decision making on all aspects of claims management
Demonstrated ability to manage multiple priorities, self direct work flow and meet necessary deadlines
Demonstrated ability to function effectively in a team environment
Ability to maintain confidentiality
Ability to travel up to 10% domestically
Requires a valid driver’s license and favorable motor vehicle report
Prefer Adjustor License, AIC designation or any other insurance or HR certification or license
Prefer demonstrated experience managing litigated claims, attending mediations and negotiating settlements
Additional Information:

To expedite consideration, we highly recommend that you BOTH upload your resume AND copy and paste the text when creating your candidate profile.

*LI-KS

Apply here.

[ Reply to This ]        2504

 ADR Program Specialist 
 by Editor  11/03/14 
Location: DC 
Salary: $75-98K 
Expires 11/04/2014 

Program Specialist
Washington DC, DC

Duties:
Serves as an Alternative Dispute Resolution (ADR) Specialist for the Department of Veterans Affairs (VA) Office of Resolution Management (ORM). Responsible for promoting and contributing to VA's Workplace ADR Program through a variety of ADR techniques as well as preventive techniques including public information, technical assistance, and other essentially educational efforts. Serves as an impartial third party assisting Individuals in resolving employment disputes. Provides informal assistance to managers and employees in resolving work-related issues and disputes that may be sensitive and/or complex. Performs research and gathers information to understand the overall context of the dispute including general information concerning the parties, and any other necessary or useful background facts or information. Works with the individual parties to understand the basic nature of the dispute, the issues involved, and the positions of the various parties. Uses a variety of ADR techniques, particularly mediation, to assist parties in generating options, and facilitates their interaction and successful resolution of the dispute. Prepares documents, such as mediation agreements, entered into by the parties. Establishes trust and neutrality between the parties and all those potential customers with whom she or he interacts and maintains complete confidentiality as required by the dispute resolution proceeding. Provides consultation to customers and customer organizations regarding the process of ADR as an alternative to administrative investigations and other formal procedures. Maintains a current knowledge and awareness of major developments in the field of ADR processes with particular emphasis upon those which have immediate or potential effect upon VA programs and/or missions. Provides policy and technical guidance regarding ADR and conflict management to others responsible for working with formal processes such as EEO and human resources and labor relations. Participates in the development of VA's workplace ADR program to include necessary program documents, regulations, and delegations delineating all aspects of program direction and functional responsibilities. Develops dispute resolution models and techniques for the varied and widespread VA workforce, including research and component evaluation. Submits factual and timely reports of ADR, preventive counseling, and public information activities in a formal system of records. Incumbent maintains intake, tracking, and reporting logs as well as contact files and enters appropriate information into established databases and systems.

Apply here.

[ Reply to This ]        2503

 Risk Manager 
 by Editor  11/03/14 
Location: OR 
Salary: $5,636 - $7,134/month + benefits 
Expires 12/13/2014 

Risk Manager

Recruitment #14-0074-01

Work Schedule: M-F, 8 a.m.-5 p.m, occasional evenings, weekends
Opening Date: 10/31/2014 5:00:00 PM
Closing Date: 12/12/2014 11:59:00 PM
Type of Recruitment: Open Competitive
Salary: $5,636 - $7,134/month + benefits
Employment Type: Full Time Career
Department: Human Resources
Bargaining Unit: Unrepresented
Go Back Apply View Benefits
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JOB SUMMARY
City of Salem is looking for a Risk Manager to manage, direct and coordinate the City-wide risk management, safety and loss control programs. The incumbent will administer self-insured workers' compensation and liability insurance programs; maintain a pro-active and cost effective program by providing a safe work environment for city employees and a fair and effective claims management; minimize City exposures and maintain a safe environment for employees and members of the public who come in contact with employees as services are provided.

The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with City Management, Department Heads, City personnel, consultants, Council Members, the Mayor and the general public. The principal duties of this class are performed in an office environment.

This position exists to manage the City’s risk management and safety program. The incumbent provides strategic advice and counsel in the development, implementation and evaluation of policies and services. Decisions made or actions taken may have City-wide impact. Positions in this classification regularly exercise professional judgment with complex and sensitive information and are characterized by proficiency and expertise in risk management, safety, claim administration and supervision of professionals.

ESSENTIAL JOB FUNCTIONS
The listed job functions are illustrative of the classification level and not intended to list all duties typically assigned to this classification. Employees may do all or some of the listed duties, or other related duties.

Assess, plan and implement City-wide loss control and prevention programs; identify, evaluate and prevent potential exposure to risk and financial loss; advising City departments in methods to reduce exposure to liability and to reduce claims.

Negotiate and secure the City’s insurance coverage and actuarial projections; coordinate insurance purchasing with the insurance broker; provide information necessary for underwriting insurance coverage and completion of the actuarial analysis; evaluate insurance waiver requests and report losses to insurance carriers.

Develop long and short range goals for the risk management program; prepare annual risk report, forecast losses, monitor risk expenditures to ensure sound fiscal controls, and participate in strategic planning and development of policies and procedures.

Investigate and analyze loss exposures; coordinate with legal counsel on selection and oversight of outside counsel, disputes and litigation; negotiate settlements; authorize settlements and related expenditures; participate in mediation or other dispute resolution process; make recommendations and decisions regarding liability and payment of claims.

Provide oversight of the City's self-insured workers' compensation and liability programs; coordinate with the third party claims administrators; ensure City program is in compliance with state law, administrative rules.

Coordinate alcohol/drug policy compliance including intervention with employee, employee/counselor contact, last chance agreements, ensure appropriate treatment and employee compliance.

Ensure that City employees are provided a safe work environment in accordance with applicable OR-OSHA rules and regulations; serve as an internal consultant in the design and operation of loss prevention and control programs, training projects, safety practices, and OR-OSHA compliance; act as the City representative during OR-OSHA compliance reviews and enforcement actions; recommend budgets for workers compensation and liability programs; prepare and recommend insurance allocation using actuarially sound principles for departments/divisions assessments.

Manage and coordinate the daily activities of departmental personnel, including planning and assigning work required for efficient and safe operations; conduct performance evaluations, initiate and implement disciplinary actions, provide training and coaching, enforce policies, make hiring and termination decisions, and resolve grievances.

Perform other related work as required.
MINIMUM QUALIFICATIONS
Bachelor’s degree in industrial relations, business/public administration, or related field, and 3-5 years experience in managing risk management/safety programs or claims administration, or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

Must pass a criminal history background investigation however conviction of a crime may not necessarily disqualify an individual for this classification.

Certifications and Licenses:
Possession of or the ability to obtain and maintain a valid Oregon Class C driver’s license within 30 days of hire.

Associate in Risk Management or Certified Property, or Casualty Underwriter, First Aid/CPR certification desirable.
SELECTION PLAN
The application and answers the candidate provide to the supplemental questions will be reviewed for the job requirements. The most qualified candidates will be invited to an interview and testing process. The interview and testing will evaluate the following job-related knowledge and abilities. Knowledge of principles and practices of insurance and risk management, property, liability and workers’ compensation insured and self insured programs; regulations related to establishment of such programs and systems to evaluate and maintain effective programs; principles and practices related to occupational safety, OSHA compliance and loss prevention techniques; pertinent federal and state regulations, filing and compliance requirements; techniques of claims investigation, administration and resolution; principles and practices of public administration including budget administration and personnel management; ability to establish and maintain strong working relationships and communication with all levels of City staff, contractors, other public bodies and members of the community; multi-task and rapidly move from subject to subject; obtain required information and make decisions regarding a variety of issues on a short-time frame; speak and present reports, recommendations and training materials both formally and informally; utilize word processing, database and spreadsheet programs and other software applications as required for position; respond to effectively to emergency situations on short notice during all hours and days; work independently and make decisions with minimal supervision; comprehend and apply concepts for enhancement and efficiency of department and general operations; and maintain required work hours and attendance.
CONCLUSION
TO APPLY: Please complete the on-line application, attach a cover letter and resume, and the responses to the supplemental questionnaire, and submit electronically by the close date at www.cityofsalem.net/Jobs. Applications must be received by the Human Resources Department by 11:59 p.m. on the closing date. You will receive an email confirmation of your submitted electronic application. The City cannot be responsible for material that is illegible or missing as a result of transmitting or which may be lost through the mail.

All newly selected finalists for City employment are subject to a criminal background check and may be subject to testing for drugs.

Equal Opportunity Employer - EEO Plan

Women, Minorities, Veterans, and Disabled individuals are encouraged to apply. ADA accommodations will be provided upon request. TTD/TTY 503-588-6009

This announcement is not an implied contract and may be modified or revoked without notice.

If you want to claim and use veteran's preference points for this recruitment, you need to verify your veteran status with your DD 214/215. To use disabled veteran preference points, you may need to also provide a copy of your veteran's disability preference letter from the U.S. Department of Veterans Affairs, unless the information is already included in the DD 214/215.

Please attach your DD 214/215 to your application before the close date of the recruitment. Please remember to redact your social security number information on the copy of the form you will be attaching.

Apply here.

[ Reply to This ]        2502

 Director of Labor Relations 
 by Editor  11/03/14 
Location: GA 
Expires 11/28/2014 

Requisition Number: SBC010488
Job Title: Director, Labor Relations
Area of Interest: Human Resources-Operations
City: Atlanta
State / Province: Georgia
Positon Type: Full Time - Permanent
Job Description:
Reports to: VP Human Resources/Operations

GENERAL PURPOSE:

The Director, Labor Relations helps shape both the union-free and collective bargaining strategy for SSB. He/she will serve as the critical influencer in developing and driving company-wide promotion and adoption of best practices in labor relations. The Director, Labor Relations will advise on and coordinate the company's labor relations philosophy, guiding principles and practices. The Director, Labor Relations will assist in preparing outside labor counsel for representing SSB in arbitration and before the National Labor Relations Board, and other legal labor relations hearings. He/she plays a key role in the leadership and delivery of human capital objectives within a large operational region, multiple and diverse work sites including headquarters operations functions, to drive business performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leads the effort to cultivate positive labor relations environment at existing and future state SSB operational sites. Supports both union-free initiatives as well as fosters positive working relationships with collective bargaining units within the business
As a member of the Operations HR Leadership Team, supports the Operations group transformation plans with his/her change leadership. Is a thought and action leader in the changes occurring within the Operations group over the next few years strategic period of change. Provides advice and direction on these change initiatives as it pertains to labor relations, and assesses organizational capabilities, developing programs and actions to address needs and intervene in problem areas
Assists with evaluating the business needs and aligns/understands the distinctive goals related to labor relations. Assists and coaches Operational leaders in best methods and techniques in labor relations
Represents and/or advises the various SSB businesses in collective bargaining with unions representing the company's employees. This includes collaborating effectively with field operations, other functions, and both internal and external Labor Relations counsel to execute effective practices throughout SSB
Provides strategic advice and counsel, along with tactical guidance, to internal stakeholders regarding labor laws and union contractual obligations
Provides insights on trends /patterns and translates these into proactive proposals. Has personal knowledge of and comprehensive understanding of SSB union personalities, bargaining strategies, core principles and motives
Works directly will all SSB transformational and/or acquisition teams where a union contract is in play and recommends the best practice strategies to support business goals
Provides coaching, guidance and training to ensure that best practices and policies are followed.
Works closely with business stakeholders to proactively respond to all labor relations issues, management labor councils, mediations and arbitrations
Fosters cooperation and coordination in labor-management relations
Leads or partners with communications team members on campaigns as necessary
Builds credibility with employees, maintains good morale amongst employees, gains the trust of management etc
Coordinates the preparation of needed plans and documents for union negotiations and union election campaigns. Represents or assigns a member of the HR team to represent the company during bargaining sessions
Prepares for an assists line management in dealing with potential labor disputes, strikes and other concerted activity, including advising management on appropriate course(s) of action
Prepares other unique bargaining strategies as needed, including strikes, lockouts, etc.
Collects and analyzes data for use in formulating negotiation proposals and develops recommendations for bargaining positions and other unique strategies
Evaluates and makes recommendations on the total cost of wages, benefits, leaves and other programs during negotiations or grievances
Drafts contract proposals and counterproposals. Prepares agreement for final signature by the parties involved
Provides consultation with regards to National Labor Relations Board (NLRB) grievances and arbitrations. Prepares briefs and conducts or participates in the presentations at NLRB hearings. Manages arbitrations and unfair labor charges including drafting, opening and closing briefs. Assist in the preparing for arbitration and other administrative agency proceedings
Represents and/or advises company leadership in dealings with governmental agencies with regard to collective bargaining issues
Keeps abreast of all theory, practices and techniques of all areas of local, state, and federal regulations relations to Labor Relations. This includes all court decisions, court and PERB decision, regulations and standards regarding collective bargaining and labor relation activities. Prepares executive level correspondence and reports on labor relations matters to relevant stakeholders
Prepares and distributes contract settlement summaries to management. Creates presentation to inform senior staff and /or management
Actively trains and develops key HR staff and line managers at the plant level on all union-free and collective bargaining tools, techniques and strategies.
REQUIREMENTS:

Promote change initiatives and effectively implement them
Consider all information, and take action
Achieve high results without compromising the organization or safety of its people
Listens to and values internal/external customers' needs, suggestions, and feedback
Build and maintain cooperative work relationships with others
Build a high performance culture by continuous people development and skill acquisition
Build and maintain effective partnerships and alliances
Living SSB Mission and Core Values
Bachelor's Degree, graduate degree and/or SPHR certification
10 years minimum experience in Labor Relations field, with a strong preference for manufacturing
Knowledgeable of the theories, principles, practices of progressive labor relations, and all local, state and federal regulations as it relates to labor relations, including working knowledge and interpretation of the National Labor Relations Act
Extensive experience in all areas of labor relations (i.e. lead negotiator, NLRB activities, preparation for arbitrations, case evaluations, contract negotiations, and management)
Well versed in dispute resolution and contract analysis with strong negotiations skills required
Ability to effectively operate in a matrix reporting relationship, serving multiple functional and operational areas
Requires ability to coordinate effectively with regional HRD peers for best practices. consistency of practice as well as effective operation of the lateral team
Requires strong active listening & communications skills, both interpersonal and organizational
Excellent influencing skills
Ability to effectively interact with a range of interpersonal styles to establish relationships in all sectors of the business
Ability to lead others through stressful situations and earn the respect of others
Assessment & interpretive skills required. Critical thinker, with the ability to quickly identify root causes of problems and develop creative and strategic solutions
Sound quantitative, analytical and planning skills
Ability to accurately and efficiently handle multiple work priorities, work positively under pressure and deliver on a timely basis
Ability to maintain confidential information
Organizational, planning and time management skills.
Applied knowledge of Safety and Workers Compensation programs
Solid experience in Lean Manufacturing and transition to Lean Manufacturing environment preferred
Ability to work in a challenging, customer centric environment.
Experience with multi-site and operations/manufacturing
Ability to interpret and support company standards, policies and procedures established by SSB, Federal, State, Provincial or local agencies
Computer proficiency with intermediate spreadsheet, data management skills
Up to 50% travel
This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.

An Affirmative Action Equal Opportunity Employer • Drug-Free Working Environment

Apply here.

[ Reply to This ]        2501

 Assistant Director of Conflict Resolution and Student Conduct Services 
 by Editor  10/27/14 
Location: CO 
Expires 10/29/2014 

Assistant Director of Conflict Resolution and Student Conduct Services

Below you will find the details for the position including any supplementary documentation and questions you should review before applying to the opening. To apply to the position, please click the Apply to this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

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Please see Special Instructions for more details.

To Apply: The anticipated starting date is December 1, 2014 or earlier. For full consideration, complete applications must be received by Sunday, September 28, 2014, at 11:59 p.m. MST; however applications will be accepted until the position is filled. A complete application includes a resume and cover letter discussing qualifications and interest in the position, as well as names and titles of three professional references with contact information (phone, email). References will not be contacted prior to the on-campus interview phase without prior notification of the candidates. To apply online, application materials need to be uploaded in a single, combined document (Word or PDF format only) through the Division of Student Affairs’ application website located at: www.studentaffairsjobs.colostate.edu. Applicants needing accommodations to submit materials or who have questions about the application process, may contact Nancy Rhodes at Nancy.Rhodes@colostate.edu.
Posting Details

Posting Detail Information
Working Title Assistant Director of Conflict Resolution and Student Conduct Services
Posting Number 201400167P
Position Type Admin Professional/Research Professional
Number of Vacancies
Work Hours/Week
Proposed Annual Salary Range
Desired Start Date
Position End Date (if temporary)
Open Posting Date
Open Until Filled Yes
To ensure full consideration, applications must be received by 11:59pm (MT) on 09/28/2014
Description of Work Unit
Colorado State University, located 65 miles north of Denver in Fort Collins, has a population of approximately 147,000. The city offers a unique blend of metropolitan advantages and small town friendliness. Located at the western edge of the Great Plains and at the eastern base of the Rocky Mountain foothills, Fort Collins is consistently rated one of the best cities in which to live.

The Conflict Resolution and Student Conduct Services (CRSCS) reflects the vision of providing a comprehensive array of approaches to act on the institutional values of interpersonal civility and honoring of community standards. The ideal is to empower the campus community to concretely act on the value of civility and to offer a myriad of approaches that will maximize individual student success while upholding community standards and respect for human dignity. Colorado State University has a strong commitment to creating a campus community that is safe and welcoming for all students. One extremely important aspect of that commitment is to understand, prevent and respond to the negative experiences students may encounter.

Position Summary
The staff at Conflict Resolution and Student Conduct Services share responsibility for the implementation of services. The Assistant Director of Conflict Resolution Services will have primary responsibility for the range of civility strategies related to conflict prevention, education, coaching/consultation, problem solving, mediation, facilitation, and restorative justice. The Assistant Director plays a critical role in advocating for a fair process, encouraging student development, addressing community issues, assisting with conflict intervention, facilitating solutions, and collaborating with campus and community partners.

Specific responsibilities include:

• Provide informal coaching and consultation to help students, or University constituents having difficulty with a student, resolve problems at the lowest level possible
• Ability to analyze a conflict, identify root causes and key stakeholders, and assist parties in finding a mutually agreed upon resolution
• Assist students in resolving complaints or difficulties involving University policies, procedures, and personnel as well as personal issues that affect their academic success
• Mediate interpersonal, organizational, and workplace disputes involving students
• Provide intervention, facilitation, and mediation services to residential communities and other student groups experiencing conflict
• Assist with the coordination and facilitation of the Restorative Justice process to enable students to repair the harm resulting from wrongdoing and conflict. Coordination includes building strong relationships with Hearing Officers and other referral entities, conducting trainings for volunteer facilitators, and ensuring the quality and integrity of the program. Partner with Municipal and County Court on joint resolutions
• Provide students with procedural assistance in preparing for appeals
• Assist with marketing activities to advertise and promote the conflict resolution services portion of the office
• Provide training and outreach programs on conflict resolution, de-escalation strategies, and mediation skills to promote constructive communication and problem-solving
• Assist with the coordination and facilitation of educational workshops. These workshops are educational referrals for students who have been disciplined for poor decisions related to unethical behavior, acting out angry behavior, or disrupting neighbors with unreasonable noise
• Create and coordinate other appropriate educational workshops or referrals to support students’ educational and personal success
• Assist with the organization and facilitation of Restorative Impact Panels
• Build strong and positive liaison relationships with a wide range of University constituencies on-and off-campus
• Refer students to the proper resource agencies on campus
• Maintain confidential student records following institutional guidelines
• Produce well-written resolution agreements for parties involved in a dispute
• Assist with records/database maintenance, data collection, and report preparation
• Assist with the implementation of an on-going assessment model to produce information on student conduct and behavioral trends for purposes of planning and proactive/preventative programs and education
• Supervise Student Intern and Graduate Assistant for the Student Affairs in Higher Education (SAHE) program
• Represent Conflict Resolution and Student Conduct Services, both to internal and external communities, at the request of the Director or Associate Director(s)
• Perform other responsibilities as assigned by the Director or Associate Director(s)

Salary is commensurate with education and experience –mid 40’s with full benefits. Twelve- month position.

Benefits: Colorado State University offers a generous benefits package including 24 days of paid vacation leave, tuition credits, excellent health insurance (including vision and dental), and retirement plans. For more information on Administrative Professional benefits, visit http://www.hrs.colostate.edu/benefits/

Required Job Qualifications
Minimum qualifications of the position include:

• Master’s degree in conflict resolution, alternative dispute resolution, student personnel, higher education, social work, counseling, communication or related field and three (3) years professional experience in conflict resolution and/or mediation (two years of graduate school experience can be substituted for one year of full time professional experience)

OR Bachelor’s degree in conflict resolution, alternative dispute resolution, student personnel, higher education, social work, counseling, communication or related field and five (5) years professional experience in conflict resolution and/or mediation.

• Demonstrated experience in planning and implementing educational programs, workshops and/or classroom teaching

• 40 hour basic mediation certificate

Preferred Job Qualifications
Preferred qualifications of the position include:

• Experience as a paid or volunteer facilitator in mediation
• Restorative Justice Facilitator Training
• Direct knowledge and experience with restorative justice philosophy and practices; demonstrated ability to organize and facilitate Restorative Practices such as RJ group conferences, Impact Panels, Accountability Boards, and Peace Circles
• Demonstrated knowledge/experience of the criminal justice system
• Experience resolving conflicts in an educational and/or workplace setting
• Highly developed communication skills
• Demonstrated ability to multi-task and effectively manage complex caseload
• Demonstrated public speaking experience
• Understanding concepts of multiculturalism, diversity, power/privilege and how these impact the perception and resolution of conflict
• Supervision experience
• Demonstrated knowledge of and relevant ability with, culturally diverse communities among potential target and constituent populations
• Experience working with college students in a higher education setting

Diversity Statement
Demonstrated knowledge of and relevant ability with, culturally diverse communities among potential target and constituent populations.

Quick Link For Posting http://jobs.colostate.edu:80/postings/6288
Essential Job Duties
Application Details
Special Instructions to Applicants
To Apply: The anticipated starting date is December 1, 2014 or earlier. For full consideration, complete applications must be received by Sunday, September 28, 2014, at 11:59 p.m. MST; however applications will be accepted until the position is filled. A complete application includes a resume and cover letter discussing qualifications and interest in the position, as well as names and titles of three professional references with contact information (phone, email). References will not be contacted prior to the on-campus interview phase without prior notification of the candidates.

To apply online, application materials need to be uploaded in a single, combined document (Word or PDF format only) through the Division of Student Affairs’ application website located at: www.studentaffairsjobs.colostate.edu. Applicants needing accommodations to submit materials or who have questions about the application process, may contact Nancy Rhodes at Nancy.Rhodes@colostate.edu.

Conditions of Employment
Search Contact Nancy Rhodes
EEO Statement
Colorado State University does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado state laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Background Check Policy Statement
Colorado State University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor) and motor vehicle history.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
Optional Documents

Job may be closed/closing quickly. Check here for more info.

[ Reply to This ]        2500

 Peacebuilding Officer 
 by Editor  10/22/14 
Location: Geneva and NY 
Expires 10/27/2014 

Vacancy code
VA/2014/B5007/6052
Position title Peacebuilding Officer for Economic Issues
LevelICS-10
Department/officeGPSO, GVAC, Geneva
Duty stationNew York, United States of America
Contract typeFixed Term
Contract levelP3
Duration1 year, renewable
Application period17-Oct-2014 to 26-Oct-2014

United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Background Information - UNOPS

UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Within these three core areas of expertise, UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices in development, humanitarian and peacebuilding contexts, always satisfying or surpassing partner expectations.

We employ more than 6,000 personnel and on behalf of our partners create thousands more work opportunities in local communities. Through our headquarters in Copenhagen, Denmark and a network of offices, we oversee activities in more than 80 countries.

Background Information - Job-specific

The primary purpose of this position is to strengthen the thematic capacity of PBSO in the area of employment and natural resource management. This position is located in the Policy, Planning and Application Branch (PPAB) of the United Nations Peacebuilding Support Office (PBSO) and the incumbent reports to the Chief of the Branch. The position is an adviser and is expected to draft well and guide processes and move them forward under the general supervision of the Chief of the Branch. The position will be both internally and externally focused with frequent interactions with colleagues within PBSO and throughout the United Nations system.
Functional Responsibilities

1. Provides technical and substantive support on employment, livelihoods, natural resource management and economic revitalization to the implementation of mandates of the Peacebuilding Commission (PBC), the Peacebuilding Fund and the Assistant Secretary-General for Peacebuilding Support;
2. Enhances collaboration with and leverages knowledge, activities, programmes and policies of other UN system entities, including the ILO and the World Bank, in order to enhance peace building impact and results in conflict-affected countries;
3. Drafts analytical, policy and background papers, as well as lessons learned and good practices on employment, livelihoods, natural resource management and economic revitalization in conflict-affected situations; prepares draft inputs for Secretary-General reports to the General Assembly and Security Council; and drafts talking points, speeches and other correspondence for senior UN officials;
4. Leads a PBF thematic review on how employment and livelihoods creation in conflict-affected countries can contribute to peace building outcomes and when and how the PBF should support employment activities; and
5. Liaises with relevant UN departments and offices, relevant international and regional organisations, including the World Bank and other financial institutions, and governments Participates, as required, in the relevant inter-departmental taskforces.
Perform other related duties as required.
Competencies

· Creativity and Innovation
· Organizing and Quality Orientation
· Result Orientation
· Communications
· Teamwork skills
· Client Focus
· Commitment to Continuous Learning
· Technological Awareness
· Lives and breathes UN values

· Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
· Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
· Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
· Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
· Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
· Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
· Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
· Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.
· Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Education

Advanced university degree (Master’s degree or equivalent) in (development) economics, public administration, business administration, political science, peace and conflict studies, international relations or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Experience

For candidates with an advanced university degree (Master’s degree or equivalent): A minimum of five (5) years of relevant progressively responsible experience is required. For candidates with a first-level university degree (bachelor's): A minimum of seven (7) years of relevant progressively responsible experience is required. Previous experience in applying (development) economics to peacebuilding contexts is required. Previous experience working within a UN field Mission and/or Office is desirable. Knowledge of the institutions of the UN system is desired. Basic knowledge of relevant UN mandates, policies and guidelines is preferred.
Languages

Fluent English is required for this position. Knowledge of other UN languages is desirable.
Contract type, level and duration

Contract type: Fixed Term Appointment
Contract level: P3/ICS 10
Contract duration: 1 year initially, renewable subject to satisfactory performance and funding availability.

For more details about United Nations staff contracts, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx

Additional Considerations

Please note that the closing date is midnight Copenhagen time (CET)
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be notified.
Qualified female candidates are strongly encouraged to apply.
For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.
APPLICANTS MUST ATTACH A ONE PAGE COVER LETTER ALONG WITH THEIR APPLICATIONS.

Cross-posted from Maria Volpe listserv.

Apply here.

[ Reply to This ]        2499

 Civil Affairs Officer 
 by Editor  10/21/14 
Location: VA 
Expires 11/20/2014 

Job Opening


Posting Title:


Civil Affairs Officer, P3

Job Code Title:

CIVIL AFFAIRS OFFICER

Department/ Office:


United Nations Assistance Mission in Afghanistan

Duty Station:
KABUL; PULI-KHUMRI; FARYAB; FARAH; Sheberghan


Posting Period:


20 October 2014-19 November 2014

Job Opening number:


14-CIV-UNAMA-37516-R-MULTIPLE D/S (M)


United Nations Core Values: Integrity, Professionalism, Respect for Diversity








Special Notice



Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.




Org. Setting and Reporting



This position is located in the United Nations Assistance Mission in Afghanistan (UNAMA). The majority of P3 Civil Affairs Officers with UNAMA work at the local level, with some postings at Mission Headquarters in Kabul. P3 Civil Affairs Officers usually report to a Civil Affairs Officer in Charge of a Region of a Senior Civil Affairs Officers at the Mission Headquarters.




Responsibilities



Within the limits of delegated authority the P3 Civil Affairs Officer will be responsible for the following duties.
• Generates and facilitates dialogue between Government and International Community (IC) in order to create and maintain a consultative policy development and implementation mechanisms at national and subnational levels.
• Provides information and analysis for the Mission and other actors where applicable, on political, social and economic issues affecting conflict dynamics at the local and regional levels, including analysis on how these relate to the national level and vice versa. Ensures that the concerns and perceptions of the local population are effectively communicated to the Mission, as well as other actors where appropriate.
• Represents the mission at the local level as required.
• Contributes to a shared understanding of the Mission environment, mandate and operations amongst Mission actors at the local level, in particular uniformed components, to support consistency and coherence of approach. Fosters effective working relations with United Nations Country Team (UNCT).
• Contributes to the formulation of recommendations concerning Mission actions and approaches required at the local level, assists in mobilising a response from other actors where appropriate.
• Manages individual Quick Impact Projects (QIPs) intended for confidence building purposes at the local level, in line with DPKO/DFS Policy Directive on QIPs and mission specific priorities.
• Supervises, monitors and encourages the work of officers under his/her responsibility in undertaking the full range of their duties.
• Identifies and researches good practice and lessons learned in Civil Affairs work and shares these with colleagues, including through active participation in the online Civil Affairs Network.
• Contributes to overall mission monitoring and planning as required.
• Performs other duties as required, in line with the DPKO/DFS Policy Directive on Civil Affairs.

Conflict Management
• Supports dialogue between groups in conflict in the area of responsibility by convening structured meetings and similar activities.
• Promotes and protects the interest of excluded and/or threatened groups through advocacy in full respect of humanitarian and international law.
• Supports civil society groups and/or institutions at the local level that promote a culture of peace and reconciliation. Assists them, including, where appropriate, in becoming effective implementing partners for Quick Impact Projects.

Support to State Institutions
• Monitors, reports on and analyzes the effectiveness and functioning of sub-national governance systems, development institutions and mechanisms with a view to identifying trends, best practices and gaps to inform policy and devise appropriate recommendations for programme formulation of government and IC including UN partners.
• Supports and advises state executive and legislative institutions in the coordinated implementation of their constitutional mandates to enhance transparency and accountability in governance.
• Assists local institutions to assess capacity building and support needs, working with partners including the UNCT and in particular UNDP to design a coordinated response
• Assists in the design and implementation of appropriate and practical Civil Affairs support to local authorities, including mentoring and support to policy and decision-making processes where appropriate.
• Supports dialogue and cooperation between authorities and relevant interest groups, including civil society with the aim of creating and supporting political space, accountability and transparency.
• Supports events such as public fora or town-hall meetings to foster development of political space, governance and development efforts at the local level. Supports programmes on a range of issues, including elections, policy issues, and good governance principles, in coordination with local authorities and/or civil society actors.
• Facilitates dialogue between the Government and the International Community (IC) and amongst the IC to advance policy discussions on governance, aid development and management, to ensure donor coherence in the implementation of relevant national development programmes.
• Facilitates coordination and coherence within civil society and their engagement with the government, donors, the UN and other development partners on national policy processes and development efforts.

Programme Management
• Manages a local field office or team, under taking or overseeing the programmatic and administrative tasks necessary for its functioning.
• Manages a small Mission QIPs programme in accordance with Mission priorities and the DPKO/DFS policy on QIPs. Includes, inter alia: acting as Secretariat to a decision-making body on QIPs, ensuring the effective and timely running of the project design, approval and implementation process, the keeping of accurate records, assistance with determining mission specific priorities, assessment of impact of the overall programme, and drafting of QIPs submission for the Mission budget.
• Contributes to the development and ensures distribution of high-quality mission-specific induction materials. Assists with the design, implementation and evaluation of tailored in-mission skills training for Civil Affairs components in accordance with global Civil Affairs skills training methodologies.
• Serves as focal point on gender for the Civil Affairs component, identifying and communicating ways to ensure that a gender perspective is taken into account in all aspects of Civil Affairs work.
• Serves as focal point for researching, identifying and sharing good practices and lessons learned with the Civil Affairs component and the global Civil Affairs community.




Competencies



• Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.



Education



Advanced university degree (Master’s degree or equivalent) in social sciences, political science, international relations, public administration, anthropology, law, economics or related area. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.



Work Experience



A minimum of five years of progressively responsible experience in Civil Affairs-related work with UN Peacekeeping Operations, UN funds or programmes, National or International NGOs, or community based organizations, research institutions, etc. Of these five years, a minimum of eighteen months should be in one (or more) of the following specialised areas:

Conflict Management and Reconciliation: A minimum of eighteen months of experience in a position requiring conflict management, facilitation, mediation or negotiation skills; experience in facilitating structured dialogue events between different parties, and reconciliation activities and processes.

Support to State Institutions: A minimum of eighteen months in working in public administration or related areas. Experience in liaising with institutions on issues such as subnational governance, service delivery and transparency and accountability is required. Experience in institution-building and development; and aid coordination with multiple stakeholders in post-conflict transition countries would be an asset.

Programme Management: A minimum of eighteen months of experience in programme/project management working with international governmental or non-governmental organizations, including relevant experience in monitoring and evaluation of projects. Experience in budgeting and financial reporting would be an asset.
Experience in coordination with multiple stakeholders on aid and development, including donor coordination mechanisms in support of governance and local development is required.



Languages



English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required. Fluency in a second official UN language is desirable.



Assessment Method



Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.



United Nations Considerations



Job openings posted on the Careers Portal are taken off at midnight (New York time) on the deadline date.

Applications are automatically pre-screened according to the published evaluation criteria of the job opening on the basis of the information provided by applicants. Applications cannot be amended following submission and incomplete applications shall not be considered. The selected candidate will be subject to a reference checking process to verify the information provided in the application.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” on the upper right side of the browser on Inspira.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.



No Fee



THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Apply here.

[ Reply to This ]        2498

 Ombuds 
 by Editor  10/21/14 
Location: OH 
Expires 11/05/2014 

Date: Oct 17, 2014
Location: Cleveland, OH, US

Ombudsman

Reference Title
HR Use Only:
Hospital: Main Campus Exempt
Facility: Cleveland Clinic Main Campus
Department: Pe Ombudsman
Job Code: T26152
Pay Grade: 13
Schedule: Full Time
Shift: Days
Hours: 8am - 5pm
Job Details: - Bachelors Degree Required

Develops and maintains an integrated approach to customer relations that includes complaint management satisfaction data analysis and employee and program development that effectively focuses on continuous service improvement.Identifies, evaluates and resolves patient complaints. Aggregates and analyzes complaint and satisfaction data. Determines proactive recommendations and provides feedback of resolution to appropriate parties. Works with other areas to develop programs and services to meet the defined needs of primary customers. Identifies patterns, makes recommendations for changes to policy and procedures. Through mediation and negotiation, ensures a positive working relationship between physicians, employees, patients and families in order to support and maintain the highest quality of patient standards. Conducts investigations for Law Department, negotiates settlements as instructed. Advises on HIPAA regulations. Provides leadership and/or consultation to committees that impact on consumer needs and respect patients' rights. Participates on other committees as indicated. Provides education as needed. Other duties as assigned.

EDUCATION: Bachelor's degree in Communication, Psychology, Sociology or related field. LICENSURE/CERTIFICATION/REGISTRATION: None

COMPLEXITY OF WORK: Requires strong leadership, communication, analytical and problem solving skills. Must be able to work in a stressful environment and take appropriate action.

REQUIRED EXPERIENCE: Minimum three years related experience investigating and resolving complaints of a complex nature with special emphasis on mediation, negotiation, oral and written communication, problem resolution and program development

PHYSICAL REQUIREMENTS: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision.

PERSONAL PROTECTIVE EQUIPMENT: Follows standard precautions using personal protective equipment as required. MEDICAL STAFF APPROVAL:

Category: Managerial/Professional/Physician

Nearest Major Market: Cleveland
Job Segments: Medical, Sociology, Data Analyst, Healthcare, Social Sciences, Data

Apply here.

[ Reply to This ]        2497

 Dispute Resolution Specialist 
 by Editor  10/21/14 
Location: FL 
Expires 11/05/2014 


Dispute Resolution Specialist (Job Number: 01ALU)
Description

Position Summary: The Dispute Resolution Program is a Tier III escalation group comprised of Dispute Resolution Specialists whose members are charged with resolving Better Business Bureau Auto Line Arbitration complaints using a set of guidelines based on the standard of fairness.

The Dispute Resolution Specialist (DRS) will maintain a thorough knowledge of various state laws as they pertain to automotive complaint resolution, including the repair or replacement of a vehicle(s). Will read and interpret the legal standards for their designated state(s) and use those standards to determine what actions are required to provide prompt and objective resolution that is beneficial for the consumer, Client and those regulatory agencies with oversight responsibilities, per Client guidelines. This role will offer an objective means to review and resolve consumer complaints with varying degrees of complexity and as such will be able to demonstrate a high level of reading comprehension, be highly organized, detailed oriented, have excellent time management skills and be able to work in a fast-paced environment.

Duties and Responsibilities:

Serve as a point of contact for the Customer Relationship Center to answer questions pertaining to all Lemon Law inquires
Analyze and organize written, audio, and video documents and data submitted to Client by consumers
Review documents, conduct research, and assess validity of content against designated standards in an effort to prepare a defense for informal warranty disputes
Review documents, conduct research, and assess validity of content against designated standards in an effort to process California Lemon Law buyback requests
Draft and submit Clients position and supporting documents to defend warranty disputes
Interview key witnesses to gather factual representation of concern/cross examine witness in arbitration as required
Prepare and submit written settlement offers as appropriate per Client guidelines
Initiating mediation conference calls as appropriate in an effort to settle claims
Using Client approved reference documents and other legal references, prepare and provide testimony at BBB Auto Line arbitrations via phone and/or video conference
Complete necessary system documentation at each level of case handling
Coordinate case handling with the BBB, field personnel, dealerships, Reacquired Vehicles Headquarters, consumers and their counsel
Respond to discovery requests from the Office of the General Counsel
Miscellaneous duties as assigned
Education:
BS/BA Degree preferred or equivalent related experience in handling escalated claims

Required Experience:
One year of Customer Service / Call Center experience preferred
Experience with facilitating the resolution of escalated or sensitive consumer complaints
Some previous consumer affairs, paralegal or legal claims experience
Previous automotive dealership experience

Skills:
Ability to handle cases within a set time frame to meet compliance
Ability to compose a persuasive argument verbally and in writing
Excellent analytical ability and decision making skills
Ability to effectively negotiate
Strong time management and ability to work independently
Requires excellent computer skills
Proficiency using office equipment

Others:
Must be able to interact with internal and external departments and contacts
Must represent Client and Percepta professionally with all internal and external organizations and contacts
[ Reply to This ]        2496

 Equal Employment Opportunity (EEO) Specialist 
 by Editor  10/13/14 
Location: CA 
Salary: $44-69K 
Expires 10/23/2014 

Equal Employment Opportunity (EEO) Specialist
Long Beach, CA
Duties:
The incumbent functions as the Equal Employment Opportunity (EEO) Specialist located in the Office of the Director at VA Long Beach Healthcare System, Long Beach, California. The incumbent supports the EEO Program Manager and performs technical assistance work in support of diversity and equal employment opportunity at the VA Long Beach Healthcare System.
Analyzing and recommending solutions to problems that adversely affect EEO and Affirmative Employment.
Collaborates with the Office of Resolution Management and Administrative Judges with investigations and hearings.
Provides technical expertise to the EEO Program Manager.
Assists in overseeing and substaining Alternative Dispute Resolution (ADR) in assisting settlement negotiations, conciliation, facilitation, mediation, fact finding, mini-trails and arbitration that require an impartial advisor or neutral third party.
Conducts EEO Training, including the Prevention of Sexual Harassment, Diversity Training, No Fear Act Training, EEO Complaints Process and Mediation Training.
Participates in developing, implementing, coordinating, reviewing, monitoring, evaluating, and updating all plans associated with the EEO Program.
Ensure the activities of the Special Emphasis Program Managers and their respective committees are carried out in accordance with departmental and local policy.
Serves are technical advisor to the facility's Diversity and inclusion Committee and/or other EEO Committees, as appropriate.
Works in conjunction with the Human Resources Office by providing sound technical advice to management and employees or applicants regarding human resources management program requirements and issues.
Work schedule: Monday - Friday 8 am - 4:30 pm; alternate schedules may be available.This medical center operates 24 hours, seven days per week and you may be required to work days, evenings, nights, holidays, and/or weekends, to include modification in shifts and/or tours of duty, to meet medical center and patient care needs.

Gwen Maze
Phone: (562)826-8000x5397
Email: GWENDOLYN.MAZE@VA.GOV
Series: 0260-Equal Employment Opportunity
Start Date: 10/8/2014
End Date: 10/22/2014
Pay Grade Low: 07
Pay Grade High: 09
Status: Full Time
Minimum Pay: $43640
Maximum Pay: $69391
Job Pay Type: Per Year
Job Openings: 1
Job Organization: Veterans Affairs, Veterans Health Administration
Job Position: VR-1230736-MP-14-122-GM
Who May Apply: 15513-Status Candidates (Merit Promotion and VEOA Eligibles)

Apply here.

[ Reply to This ]        2495

 Ombudsman 
 by Editor  10/13/14 
Location: AK 
Salary: $37-63K 
Expires 10/25/2014 

OMBUDSMAN
Agency: Arkansas Department of Human Services
Office:
Section:
Date Posted: 10/13/2014
Posting Expires: 10/24/2014
Summary
The Ombudsman is responsible for resolving conflicts, responding to complaints and inquiries, and monitoring and evaluating existing programs. This position is governed by state and federal laws and agency/institution policy.
Typical Functions
Provides assistance to clients by reviewing and investigating complaints, gathering and disseminating information, coordinating agency services to meet client needs, researching and locating additional or alternative services, referring clients, and preparing case documentation. Reviews inquiries from executive and legislative officials and staff, investigates and analyzes situation, recommends solutions, and prepares responses for the agency director. Participates in and coordinates client advocacy program needs, problems, and progress by providing advice and assistance to agency heads, conferring with division management and staff, other state and federal personnel, and community representatives, and serving on committees and task forces. Confers with disputants to clarify issues, identifies underlying concerns, and develops an understanding of their respective needs and interests. Utilizes mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement. Analyzes evidence and applies relevant laws, regulations, policies, and precedents in order to reach conclusions. Reviews incident reports and documents and refers reports to appropriate personnel. Monitors status and resolution and provides incident reporting policy training as requested. Prepares and presents verbal and written programs and service-delivery information, reports, and correspondence. Performs other duties as assigned.
Special Job Dimensions
Occasional in-state travel is required.
Knowledge, Abilities, and Skills
Knowledge of agency/institution service programs and service-delivery systems. Knowledge of state and federal laws and regulations governing client rights. Knowledge of principles and processes for providing customer and personal services. Ability to develop a strong sense of trust and rapport with both customers and staff in difficult situations. Ability to prepare, present, and review oral and written technical information and reports. Ability to evaluate the effectiveness of programs, service delivery, and compliance. Ability to plan and organize work activities. Ability to research, interpret, and apply state and federal laws, rules, and guidelines governing service programs and services.
Minimum Education and/or Experience
The formal education equivalent of a bachelor's degree in general business, public administration, psychology, sociology, or a related field; plus four years of experience involving human service programs and services, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Preferred Qualifications
Personal computer, fax machine, copier, telephone
Certificates, Licenses, Registrations
Agency Specific Information
Division Name
Division of Developmental Disabilities Services

Hiring Official
Deborah Tenner

Special Work Condition
Knowledge of HDC operations. Ability to monitor and track expenditures.
Limited travel will be required.

Special Application Information
Applicant must submit an official transcript by mail as a supplement to applications ONLY FOR FAMILY SERVICE WORKER positions. Transcripts will remain in file for future FAMILY SERVICE WORKER applications.
For all applications submitted for a continuously advertised class code. YOU WILL BE PROMPTED FOR THIS INFORMATION WHEN SUBMITTING YOUR APPLICATION ON-LINE. This addendum includes your preferences for the county(ies) and divisions you are willing to work. Please list only the counties in which you would be interested in working. Statewide designations will not be accepted.
Continuously advertised classifications, are intended to allow DHS to keep available a pool of qualified applicants should a position open.
Continuous applications will remain on file for 60 days.
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that you submit. (With the exception of transcripts, do not submit references, certificates, or other documents; bring them to your interview.) Therefore, it is important that you submit complete and accurate information and that you complete the application form according to instructions. List all prior work experience, including military service, beginning with your most recent employment. (Include all experience, even if you do not believe that experience to be relevant to the position for which you are applying.) You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
When submitting your State Application, you may refer to your résumé for the Employment History if your résumé includes all the information requested in the Employment History section of the state application (month and year employment began and ended, weekly hours worked, etc.).
Inadequate completion of your job history will adversely impact your comparison with other candidates.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefit Package May Include: Health & Life Insurance, Vacation & Sick Time, Paid Holidays, Credit Union Available, Retirement, Career Bonus, and Deferred Compensation.

Job Details
Position No.: 22103957
Class Code: G124C
Grade: C120
Salary Range: $37,332.00 - $62,616.00 per year
Background
check required? Yes
Job Type: Full Time
Location Information
Job City: Little Rock
Job County/Region: Pulaski
Contact Information
Contact name: DHS Recruitment
Phone: 501-682-1001
Email: DHS.Recruiting@arkansas.gov

Apply here.

[ Reply to This ]        2494

 Case Manager 
 by Editor  10/13/14 
Location: WA 
Salary: $18-20/hr 
Expires 10/21/2014 

SSVF Case Manager
Catholic Community Services - Tacoma, WA
SSVF Case Manager

Date Open: 10/8/2014
Date Closed: 10/20/2014

Department: Family Housing Network
Status: Full time w/Benefits
Starting Salary/Hourly Rate: $18.19 - $20.08 /DOE

Program Description:
Family Housing Network provides a place to live for families experiencing or at risk of homelessness, while helping to build skills that maximize family stability and self-sufficiency. Through PHN the Veteran Homeless Prevention program provides supportive services to Veteran households at imminent risk of homelessness, or who have become homeless within the past 90 days. Homeless Adult Services provides 24/7 services to homeless individuals in Pierce County which includes meals, shelter, community socialization and support services.

Position Description:
The Case Manager is a member of the service team for Veterans Services program of Catholic Community Services. This position maintains a caseload of households in the Supportive Services for Veteran Families grant. This includes Outreach activities in the community, completing thorough intakes and eligibility screening with referred clients, assessing housing needs and providing prompt financial assistance as needed for housing costs, and/or assisting clients to secure housing if they are homeless. The case manager actively uses Housing First and progressive engagement while interviewing and working with veteran household. In addition, the case manager enters client data into the Homeless Management Information System (HMIS). In collaboration with the service team, the Case Manager is responsible for developing and implementing client-defined, goal-oriented Housing Stability Plans, assessing the needs of referred households, utilizing VA and community resources to meet identified individual needs with the goal of stabilizing permanent housing in the shortest time possible. This position works closely with the Veterans Program Supervisor and provides support as requested with the overall objective to provide outstanding case management to families served by Catholic Community Services

Essential Functions:
*Complete thorough intakes and eligibility screening with referred clients.

Provide to Veteran and family short term comprehensive navigation services through Progressive Engagement. This may include walking with client through the system, and modeling behavior for client to include self-advocacy, goal setting, time management, working with agencies, landlords and other needs as called out in the Housing Stability plan.
Coordinate referrals from outreach efforts; maintain a weekly housing list of all currently enrolled veteran households and those presumed eligible.
Schedule initial intakes/screenings within 48 hours of referral. Assess client’s housing needs (eviction prevention or rapid re-housing), create Housing Stability Plan, as well as strengths and supports available to client .
Determine if client would be homeless (Homeless Prevention) but for this assistance, and what minimal assistance is required to become stably housed.
Take screening calls and perform screening as needed from toll-free Veteran’s Hotline.
Initiate Housing Stability Plan.
For All Interventions:

Identify and prioritize top housing needs.
Identify family strengths/assets to help meet identified needs.
Develop Housing Stability Plan for short-term, shallow intervention based on minimal SSVF assistance, use of community and VA resources, and family strengths.
For Homeless Prevention:

Verify risk in writing with landlord (3-day Pay or Vacate Notice, Eviction, etc.)
Determine property eligibility (Fair Market Rent, Lead-based paint requirements, etc.).
Acquire other documentation (copy of lease, W-9).
Negotiate with landlord/property manager as needed.
Complete request for payment in a timely manner for rent arrears and utilities.
Perform Housing Habitability Inspection.
Perform 90 day recertification as needed.
For Rapid Re-Housing:

Verify homelessness in writing (3rd party or self-declaration).
Assist client in finding housing within appropriate parameters (size, location, Fair Market Rent).
Negotiate with landlord/property manager as needed.
Perform Housing Habitability inspection prior to payment or move in.
Complete request for payment in a timely manner for rent, deposit, other financial assistance as needed. * Acquire other documentation (copy of lease, W-9).
Perform 90 day recertification as needed.
Outreach

Research information/sources to find eligible, targeted Veterans.
Visit sites where veterans who are homeless or at risk of homelessness may be. * Foster connections in the community to Veteran-related agencies/groups with the goal of generating referrals of targeted Veteran clients.
Speak to groups as needed to generate referrals of targeted clients.
Screen potential veteran households for eligibility.
Data Entry

Complete all mandatory Homeless Management Information System(HMIS) training.
Complete intake, gather all mandatory documents, work with Homeless Services Data Specialist to coordinate entry into HMIS.
Enter all ongoing service transactions into HMIS.
Update and carry out client Housing Stability Plan.

In conjunction with veteran household, create and coordinate a Housing Stability Plan based on client directed needs. Plan is to be updated on an on-going basis.
In collaboration with VA and community resources, assist client as needed to meet identified needs through direct services or referrals to appropriate agencies or programs.
Maintain records and reports.

Keep accurate and timely case management notes.
Help create and coordinate a Housing Stability Plan based on client directed needs. Plan is to be updated on an on-going basis.
Complete 90-day Recertification paperwork if applicable.
Keep organized and confidential records.
Participate in Veteran Services case management meetings and provide case summaries and client status information.
Attend meetings as necessary and represent CCS Veteran Services Program.

Attend meetings as required by Lead Case Manager or Director.
Attend appropriate training workshops and opportunities to continually improve knowledge and skills.
Share appropriate information with other staff.
Other duties as assigned.

Job Requirements:
Minimum Qualifications

Post-secondary education in a social services field and a minimum of 1 year experience working with individuals and/or families with complex needs;
Military experience;
Experience providing services to low-income/no-income households to include knowledge of and ability to access community housing, social, medical, mental, chemical dependency services and other needed resources as appropriate based on client(s) needs;
Ability and willingness to work independency as well as in a team environment;
Highly motivated self-starter and ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment;
Excellent inter-personnel skills including excellent oral and written communication skills;
Excellent organizational and time management skills—Ability to maintain accurate, thorough, timely and complete client files;
Computer skills including Microsoft Word and database experience;
Ability to work with a diverse spectrum of high-need individuals.
Must have reliable transportation, valid driver’s license, automobile insurance and provide current auto registration.
Must have an acceptable driving record per CCS’ driving policy, with no prior DUI convictions (required to provide current driving abstract).
Applicant must successfully pass required background checks prior to an offer of employment.
Upon employment, obtain updated tuberculosis test and CPR, First Aid training.
Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
Preferred Qualifications

Military service with honorable discharge.
Knowledge of local social services and other community resources.
Experience with housing location, landlord/tenant mediation.
Bilingual skills (English-Spanish).
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer
Please let us know if you need special accommodations to apply or interview for this position.

APPLICATION PROCEDURE
Send application, resume and cover letter to:

Human Resources Department
1323 S. Yakima Ave
Tacoma, WA 98405
Fax: 253 572 4177
Please visit our website: www.ccsww.org

RESUME WILL NOT BE ACCEPTED IN LIEU OF APPLICATION

Apply here.

[ Reply to This ]        2493

 Legal Case Coordinator 
 by Editor  10/13/14 
Location: CA 
Expires 12/01/2014 

Legal Case Coordinator (CC) , non-exempt (000882)

Job Number: 000882
Job Title: Legal Case Coordinator (CC) , non-exempt
Number of Openings: 1
Job Type (Employment Type): Direct Hire
Start Date: 2014/11/03
Country: United States
State/Province: California
City: Orange
Salary Interval: Per Hour
Job Schedule: Full Time
Job Category: Professional Services
Career Level: Intermediate(non-manager)
Level of Education: Four-Year Degree
Years of Experience: 3
Application Deadline: 2014/10/31

Position Description
The CC is a key position in support of case management. The CC partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices.

Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met

Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard

Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year

- Sit at a desk working on the computer and talking with clients, panelists, etc., over the phone and/or face to face for extended periods of time

- Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc.

- Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient

- Lift heavy objects such as large case files and exhibits
Position Requirements
Client Service - Professional client service (including panelists)
Other Projects - Available for any other projects designated by their manager
Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)
Technical - Computer literate and proficient in all software programs required for the position
Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment
Communication - Good verbal & written communication skills
- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education
- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus
- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year
Application Instructions
Upload cover letter and resume

Apply here.

[ Reply to This ]        2492

 Coordinator, Student Conduct & Conflict Resolution  
 by Editor  10/13/14 
Location: IL 
Expires 10/14/2014 

Job Title Coordinator, Student Conduct & Conflict Resolution
Position #: 8100114
Job Type: Full-Time
Job Category University Staff
FLSA Status: Exempt
Department / School / College Stdnt Conduct & Conflict Resol-03820D
Is this partially or fully grant funded? No
Duties and Responsibilities 1. CONDUCT ADMINISTRATION: Serves as a conduct administrator, investigating and adjudicating allegations of moderate to serious student misconduct occurring on- or off-campus, including incidents reported with Title IX implications.
2. CONFLICT RESOLUTION: Provides conflict resolution services including conflict coaching and facilitative mediation, and assists with student advocacy and problem solving as assigned.
3. TRAINING: Provides training and support for conduct administrators within the University Student Conduct System, including partners in Residence Life and the John Felice Rome Center, as well as two undergraduate hearing boards.
4. COMPLIANCE: Assists Director to ensure compliance with federal, state, and local laws and regulations as they pertain to the University Student Conduct System, including those of the Office of Civil Rights, Department of Education, and Department of Justice.
5. ASSESSMENT: Supports the assessment of OSCCR services, incorporating departmental, divisional, and University outcomes, and report data.
6. TITLE IX: Serves as a Title IX Investigator and board member for Title IX complaints involving student parties.
7. OUTREACH: Serves as designated liaison between the OSCCR and Department of Residence Life for concerns and collaborative efforts between the two departments.
8. RECORDS: Responds to requests regarding student disciplinary records and background investigations.
9. AUXILIARY: Represents the OSCCR on divisional and interdepartmental committees and task forces, as assigned.
10. OTHER: Performs other duties as required.
Minimum Education or Experience See below qualifications.
Certificates, credentials or licenses required to perform the duties of this position:
Computer Skills: - Proficiency in word processing, spreadsheet applications, and use of the internet.
- Familiarity with the student conduct database software, ADVOCATE (by Symplicity), is helpful but not necessary.
Qualifications: - Master's degree in higher education or related field; 3-5 years professional experience in student conduct administration, conflict resolution, or related field.
- Familiarity with various conflict resolution practices (such as mediation, restorative justice, etc.).
- Trained and experienced in facilitative mediation and/or restorative justice is strongly preferred.
- Position demands exemplary communication and interpersonal skills in support of students and their developmental needs.
- Ability to focus attention on serving Loyola students, parents, and other stakeholders, handling all student issues with confidentiality, empathy, and sensitivity.
- Ability to collaborate effectively with institutional partners, represent the OSCCR in critical discussions, and communicate and model Jesuit values and ideals.
- Must embrace a dynamic and unpredictable daily schedule, take initiative on new projects, demonstrate a commitment to cultural competence, and uphold a high standard for personal integrity.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands and Working Conditions
Does this job involve significant physical strain or activity?
What unusual working conditions are associated with this job?
Campus Rogers Park-Lake Shore
POSITION INFORMATION
Job Open Date 09-29-2014
Job Close Date 10-13-2014
Candidates Eligible to Apply? All Candidates
Application Types Accepted University Staff Application
Required Applicant Documents CV/Resume
Optional Applicant Documents Cover Letter
Special Instructions to Applicants
Apply here.

[ Reply to This ]        2491

 Analyst Dispute Consulting 
 by Editor  10/13/14 
Location: TX 
Expires 10/31/2014 

In order to be considered for a position at Duff & Phelps, you must formally apply via
www.duffandphelps.jobs.
At Duff & Phelps, we stand for the qualities that power sound decisions. And we believe that behind every good decision, you'll find solid thinking, proven experience and valuable insight. But all the numbers and facts in the world mean nothing without a top team of professionals to make sense of them all.

That's where YOU come in - provided you're incisive, entrepreneurial and up for a challenge. We offer an environment where your talent and perspective matter - where you can make a real impact.
Our Dispute Consulting service line advises companies, individuals, and their attorneys on a broad range of issues in connection with litigation, mediation and arbitration. Our professionals analyze complex financial issues and valuation strategies and act as expert witnesses on behalf of numerous clients within a variety of industries, solidifying our reputation as a leading provider of insightful and objective financial and economic advice. Clients rely on our technical and industry expertise when dealing with issues related to intellectual property, securities and trading, forensic accounting, and other complex business matters relating to a dispute or potential dispute.
Join our team and together we'll power the sound decisions that enhance value - yours and ours.
We are seeking Analysts to join our team in Summer, 2015.
Responsibilities:
As a Dispute Consulting Analyst, you will be afforded the opportunity to work on engagements that include retrospective business valuations, solvency/fairness opinions, quantification of damages from a failed transaction or from lost profits, reasonable royalties related to intellectual property, financial securities valuations in a litigation matter and commercial/shareholder disputes.
Coordinating engagements to ensure the end product will support thorough and grounded expert financial opinions and/or provide quality consulting services to attorneys
Creating financial models and cash flow analysis, completing business related valuations and other analyses as dictated by the needs of the client or transaction
Developing and/or evaluating damages claims and calculations
Providing guidance to attorneys on key financial, valuation, and business issues
Obtaining an understanding of the drivers that affect value and creditworthiness of the subject company
Drafting of internal and external communications, including client proposals and expert reports
Requirements:
Currently pursuing Bachelor's or Master’s degree in Accounting, Finance, Economics, Statistics, Business Administration (with a concentration in Accounting or Finance), Management (with a concentration in Accounting or Finance)or an MBA from an accredited college or university
Expected graduation date between December 2014 and August 2015.
Minimum cumulative undergraduate and graduate (if applicable) GPA of 3.2 OR if your school does not use GPA, must be in the top 20% of class.
Strong financial modeling skills
Thorough knowledge of corporate finance principles and financial statement analysis
Strong mathematical, analytical, research, comprehension and quantitative skills as well as strong verbal and written communication skills
Excellent time management and organization skills
Ability to master new tasks and industries quickly
Demonstrated leadership experience and strong personal integrity
Ability to prioritize tasks, work on multiple assignments and manage rapidly changing assignments in a team environment
Demonstrated commitment to obtaining outstanding results
Computer proficiency and ability to maximize applications such as Microsoft Word and Excel
In order to be considered for a position at Duff & Phelps, you must formally apply via www.duffandphelps.jobs.
Duff & Phelps is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
Powering Sound Decisions
Apply here.

[ Reply to This ]        2490

 Foreclosure Coordinator 
 by Editor  10/13/14 
Location: MI  
Expires 11/05/2014 

Foreclosure Coordinator
Potestivo & Associates - Rochester Hills, MI
Join the growing team at Potestivo & Associates, P.C recognized as a leading Creditors’ Rights law firm. Based in Rochester Hills, MI, Potestivo & Associates employs over 140 employees and operates a network of 3 offices in 2 states. We pride ourselves on delivering exceptional legal services through a partnership based on integrity and respect for our clients, our employees and the communities in which we serve.

We are currently seeking a Foreclosure Coordinator in our Rochester Hill, MI office. Ideal candidate should be detail orientated, highly organized with the capability to handle a high volume of tasks, work well under pressure, possess good communication skills, and have the ability to work in a team environment. This is a full-time position with benefits including 401K.

Duties include but not limited to:

Coordinate review of all foreclosure pleadings and documentation with Attorney
Coordinate foreclosure filings with court, process server or Selling Officer
Coordinate service of pleadings/other documents either personally or via Process Server
Update internal calendar with status and mediation information
Prepare template pleadings and motions
Provide back up support for client websites
Mail orders and judgments to service list

Apply here.

[ Reply to This ]        2489

 Director of Employee Relations 
 by Editor  10/13/14 
Location: GA 
Expires 10/31/2014 

DIRECTOR OF EMPLOYEE RELATIONS

DIVISION: Human Resources
DEPARTMENT: Employee Relations
GRADE: PMA9
WORK DAYS: Annual
FLSA STATUS: Exempt
EMPLOYMENT CATEGORY: At-Will
REPORTS TO: Chief Human Resources Officer

CLOSING DATE: Open Until Filled


The Director of Employee Relations is responsible for supervising employee relations services, including handling of employee grievances, investigations of alleged employee misconduct and other related employment related difficulties, termination or non-renewal of employment and interpreting/administering personnel policies of the District.


PERFORMANCE RESPONSIBILITIES:
Reviews applicable department areas for compliance with District, State and Federal rules and regulations.
Receives, addresses and responds to inquiries, requests for information and grievances relating to various assigned services from teachers, school administrators and the general public on non-routine matters.
Attends and participates in meetings with directors and other administrative personnel to address issues as they relate to assigned areas, including planning and coordination with other departments and within department areas.
Maintains contact with outside organizations for purpose of obtaining pertinent personnel information, addressing related issues, enhancing communication with school district and promoting support for District from community.
Reads pertinent literature in order to stay abreast of personnel practices.
Develops district-wide procedures, practices, and policies.
Develops and monitors district-wide employee assistance programs.
Conducts orientation sessions for new employees.
Develops and distributes a departmental newsletter.
Conducts exit interviews with employees who resign from the district.
Oversees the appraisal process for professional employees.
Plans short and long-term strategies, objectives and priorities for areas of responsibility with staff assistance and input from teachers, principals and other administrative staff. Participates in activities of local and state level interest groups.
Reviews established general operating routines for day-to-day management of employee relations.
Assigns responsibilities and organizes work based on need, priority and ability of staff. Revises workflow and solves problems as needed. Reviews annual calendar for generation of internal and external reports. Coordinates with other departments.
Participates in development of departmental budge and budget justification for presentation to the Board. Participates in the development of the district budget with regard to salaries and related issues.
Assigns duties to staff based on priorities and employee ability. Provides feedback as needed to assure quality of work and accomplishment of objectives.
Provides staff and others both oral and written instruction in the form of interpretation of district policy, state and federal regulations and requirements.
Establishes standards of quality and guidelines for employees in Employee Records and the Leave Office in an effort to standardize them. Establishes general operating standards where no district, state or federal policies, regulations or guidelines exist. Clarifies and revises as needed.
Reviews development of and improvement within department as performed staff and others. Monitors work of subordinates for accuracy, conformance to policy and completeness.
Determines training needs of subordinates. Arranges or establishes programs and participates in those programs as necessary. Provides guidance through group and individual meetings with staff.
Provides counseling to staff on professional development matters and individual problems. Monitors and assists as necessary, in the development of problem resolution methods for use within the department.
Reviews work of staff. Provides formal and informal feedback in written and oral form regarding strengths and weaknesses, as well as ways to improve weak areas.
Interviews, evaluates and recommends individuals for hire within department. Participates in the establishment of methods for employee development and/or career advancement.
Performs other duties as assigned by appropriate administrator.
Qualifications

EDUCATION:
Bachelor’s Degree required from an Accredited College or University; Master’s Degree and/or Doctorate of Jurisprudence preferred
CERTIFICATION/LICENSE:
None
WORK EXPERIENCE:
5 years of related experience in Human Resources/Employee Relations Issues required; experience supervising others required, Mediation experience and 40-hour mediation training preferred
Job Human Resources
Primary LocationAtlanta

[ Reply to This ]        2488

 Volunteer Ombudsperson 
 by Editor  10/13/14 
Location: Varies 
Salary: None 
Expires 11/11/2014 

MBB Seeking Ombudspersons

Mediators Beyond Borders International (MBB) is opening an Office of the Ombudsperson and is seeking experienced practitioners to work with the organization worldwide. This unique Ombuds office is designed to support the staff and volunteers who work within MBB.

Can you join us in one of these exciting new positions?

The MBB Ombudsperson acts to deliver a critical service and supports the MBB vision by:

working with all of the members of the organization to promote and support a safe, inclusive, innovative, fair, productive, and resilient environment;
working with individuals and groups in the organization to explore and assist them in determining options to help resolve conflicts, problematic issues or concerns at the earliest possible stage, and
bringing systemic concerns to the attention of the appropriate official for resolution.
Learn more about the position by reviewing the MBB Ombudsperson Position Description.

Some details:

The Ombuds Office for MBB will involve at least two part-time practitioners who will work as a team.
These positions are voluntary with no monetary compensation.
A guiding Charter has been established and will be placed into action as the first Ombudsperson comes on board.
Please see the International Ombudsman Association Standards of Practice and Code of Ethics for more information.
MBB is ready to start services when you are. If you are interested, please make contact today.

Please send electronically your letter of interest, resume/CV, as well as any other related links to your experiences to: ombuds@mediatorsbeyondborders.org. Please do not contact the MBB office by phone about this position.

Thanks very much from everyone at MBB!

Deadline for applications is November 10, 2014.

[ Reply to This ]        2487

 Court ADR Director 
 by Editor  10/07/14 
Location: MD 
Salary: Approx $60-72K 
Expires 10/18/2014 

Opening Date: September 4, 2014 Closing Date: Open Until Filled
Job Title: Court Alternative Dispute Resolution
(ADR) Resources Director
Position Type: Regular Full Time
PIN: 000399 FLSA Status: Exempt
Location: Administrative Office of the Courts
Annapolis, Maryland
Grade/Entry Salary: J17 $59,964 - $71,937
Financial Disclosure: No (Depending on Qualifications)
Regular State employees subject to promotion/demotion policy
Essential functions: The Court Alternative Dispute Resolution Resources Director (Court ADR Resources Director) serves as
MACRO’s major point of contact for all circuit court ADR projects and liaison with all courts. The Director works
collaboratively with judges, court ADR coordinators and other ADR program personnel. This position assists in developing,
evaluating and summarizing grant applications from courts, reviews quarterly grant reports, makes recommendations and
otherwise participates in MACRO’s grant programs. In addition, the Director leads the court implementation of, and
collaborates with others on MACRO’s web-based ADR Evaluation and Support System (ADDRESS), gives advice on the
benefits of different ADR processes and projects sharing, makes presentations, shares best practices and options for program
design, leads and/or participates in staff planning and advisory committees, and serves on panels. The incumbent also plans and
presents creative local and national workshops, writes and edits a variety of documents, newsletters, reports and articles, assists
with selecting trainers and consultants, develops training curriculum, conducts a variety of ADR related trainings and works
collaboratively with MACRO’s director and staff on a wide variety of projects and efforts. Performs other duties as assigned.
Education: Juris Doctor and completion of 40 hours of mediation training.
Experience: Five years of relevant professional experience in law, dispute resolution, court administration, or related field.
Preferred: Familiarity with Maryland or other courts and legal systems. Experience as an ADR practitioner and facilitator
conducting ADR training; writing; public speaking; conducting evaluations and data analysis; working with
media and website design and maintenance.
Skills/Abilities: Knowledge of the ADR field, strong computer and internet skills, outstanding communication skills. Selfstarter
with ability to collaborate, prioritize, and manage multiple projects simultaneously. Ability to deal with complex multiparty
and organizational conflicts. Outstanding negotiation and diplomacy skills and dynamic presentation skills. Ability to
travel to various locations throughout the state and country and to work overtime as needed. Ability to perform all essential
functions of the position.
Please submit a Maryland Judiciary application (unsigned applications will not be accepted) stating position title,
location and PIN number. Materials must be received in the Human Resources office at the address below by 4:30 p.m.
on the closing date. The Human Resources Department does not accept faxes and will not be responsible for materials
sent to any other address.
Maryland Judiciary
Human Resources Department
580 Taylor Ave., Bldg. A-1
Annapolis, MD 21401
Email: jobs@mdcourts.gov (zip files not accepted)
The Maryland Judiciary is a drug free workplace and an equal opportunity employer, committed to diversity in the
workplace. We do not discriminate on the basis of race, religion, color, sex, age, sexual orientation, national origin or
disability. Applicants who need accommodation for an interview should request this in advance. The candidate
selected for this position will be subject to a background check and is required to submit a completed Maryland
Judiciary employment application. Employees must be a United States citizens or eligible to work in the United States.
[ Reply to This ]        2486

 Ombuds 
 by Editor  10/07/14 
Location: NY 
Expires 10/31/2014 

Position Information
Job Title Associate University Ombuds Officer
Job Code Title
Job Requisition Number 075588
Department 0105- BDS Ombuds
Location Morningside
Job Type Officer Full-Time Regular
Bargaining Unit
If temporary, indicate duration
Hours Per Week 35
Job Family General Administration
Salary Grade 16
Salary Range Commensurate with experience
Advertised Summary Job Description The Associate University Ombuds Officer, along with the University Ombuds Officer, provides the Ombuds Office resources for confidential complaint handling and neutral, informal conflict resolution to all Columbia University students, faculty, and employees. The Ombuds Officers may work with individuals or groups to facilitate communication and collaborative dispute resolution, by offering options for self-help or by mediating mutually agreeable outcomes. The Associate Ombuds Officer takes leadership responsibility in gathering anonymous aggregate data and other information for upward feedback to administrators when patterns of concern brought to the office indicate problem areas or trends. While maintaining impartiality, the Ombuds Office may serve as an organizational resource to recommend improvements in policy and procedures.
Minimum Qualifications for Grade
Applicant MUST meet these minimum qualifications to be considered an applicant Bachelor's degree required. At least eight years experience in relevant professional work required.
Additional Position-Specific Minimum Qualifications
Applicant MUST meet these minimum qualifications to be considered an applicant - Must have neutral active listening skills and the ability to communicate effectively with a diversity of individuals, both orally and in writing.
- Must have the ability to problem-solve collaboratively, to gather and analyze information impartially, to negotiate effectively while protecting confidentiality, and to offer to options for conflict resolution that are responsible, constructive, and creative.
- Must understand the impact of procedures and decisions for all stakeholders including the organization.
- Strong presentation skills, strong communication skills with tact and diplomacy.
- Must currently be, or willing to become, an active member of professional ombudsman organizations; must adhere to the Code of Ethics and Standards of Practice of The International Ombudsman Association; expected to continually enhance professional skills through training courses within the profession and related fields, and to apply to become a Certified Organizational Ombudsman Practitioner after one year of experience.
Preferred Qualifications Advanced degree preferred.
Experience in conflict resolution and mediation strongly preferred.
Special Instructions Applicants must include a cover letter.
Special Indications
This position works with: There are no special indications for this position
HIPAA Compliance training required No
Participation in Medical Surveillance required No
What type of posting? Is this a waiver request? Standard Posting
Requisition Open Date 09-30-2014
Requisition Close Date Open Until Filled
Quick Link jobs.columbia.edu/applicants/Central?quickFind=144668
EEO Statement Columbia University is an Equal Opportunity/Affirmative Action employer.
Local Hiring Columbia University is committed to the hiring of qualified local residents.

Apply here.

[ Reply to This ]        2485

 Mediation Program Assistant 
 by Editor  10/06/14 
Location: MD 
Expires 10/18/2014 

Mediation Program Assistant
Job posted by: Conflict Resolution Center of Baltimore County
Posted on: October 1, 2014
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Job description
A rare and exciting opportunity to work in the mediation field!

CRCBC is searching for an energetic self-starter with a "can-do" attitude! The successful candidate will have a deep interest mediation as well as a curiosity about other forms of alternative dispute resolution.

Requirements for the 35 hour per week position are:

EXCELLENT communication skills
EXCELLENT written language skills (letters, correspondence, email, etc)
Must be computer savvy: ability to use google docs/calendars, excel, databases
Accurate data entry-- attention to detail
Pleasant phone demeanor
Mediation experience preferred
Good time management skills
Ability to communicate effectively with a diverse population of participants and volunteers
Ability to move a mediation case from intake to mediation in a timely manner
Interest in public speaking and outreach activities
This position is multi-faceted with a flexible schedule. Occassional weekend hours are required.

The Mediation Program Assistant will work in direct partnership with CRCBC's Program Operations Manager to ensure a healthy, thriving, and productive Mediation Program.

How to apply
Send a cover letter and resume to mfae@CRCbaltimoreCounty.org

In the cover letter, please be sure to address what interests you about mediation.

More info.

[ Reply to This ]        2484

 HR Manager and mediator 
 by Editor  10/06/14 
Location: OR 
Expires 10/28/2014 

Eugene Case Manager- 140000D6
Job Program Services Coordination/Case Management
Primary Location United States-OR-OREugene
Organization Redwood
MENTOR Oregon
MENTOR Oregon supports adults and children with intellectual and developmental disabilities, acquired brain injury and other complex needs in a variety of community-based programs throughout the state. Through a range of individualized programs including Residential Services, Supported Living, Vocational Services and Foster Care for children with medical and behavioral support needs, MENTOR Oregon strives to help individuals of all abilities live life to the fullest in the communities they call home. MENTOR Oregon also operates an innovative Brokerage Services program, which coordinates self-directed support services to over one thousand Oregonians with developmental disabilities so they may live as independently as possible.
MENTOR Oregon is a partner of The MENTOR Network, a national network of local health and human services providers offering quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. With opportunities from coast to coast, when you join MENTOR Oregon and The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.
Description
Every person needs the support of others, but we look for very special people to support individuals with disabilities and their families. As a Personal Agent/Case Manager with MENTOR Oregon you’ll be one of those special people.
For MENTOR Oregon and The MENTOR Network, a Personal Agent/Case Manager is critical to our success and exemplifies the wonderful mission driven work we do here every day.
To that end, the Personal Agent/Case Manager role is a fantastic role to continue your career path in Social and Human Services with a myriad of career options to move up and across the organization.
MENTOR Oregon is seeking a Personal Agent who will assist up to 45 individuals with developmental disabilities living in the community as follows:
· Interview individuals and families to gather person centered information, develop an annual individual support plan, and create service agreements/job descriptions for providers the customer may hire.
· Provide consultation, maintain regular contact with individuals and families and monitor progress of the persons service plan, organizes and conducts meetings as needed.
· Provide extensive support and education of customers and families regarding employer rights and responsibilities, including monitoring and administration of employer fiscal accountabilities.
· Arrange for a variety of goods and services including but not limited to employment, community access, respite care, special medical, diet or recreational services, etc.
· Make referrals to outside agencies, describes agency and financial options to customers and/or families, and determines financial eligibility, guides customer and family through procedures. Develop financial plan if needed.
· Facilitate the development by community organizations of services needed by customers that don't currently exist or don't currently accommodate the specific needs identified.
· Maintain records of evaluations, service plans, referrals, service provision, daily progress notes, extensive other documentation and follow-up reports for each individual.
· Participate in the delivery of protective services and/or crisis supports, in cooperation with the local CDDP, to address immediate health and safety concerns.
· Provide clarification and implementation of Oregon Administrative Rules and ethical practices.
Qualifications
Minimum Requirements
An undergraduate degree in a human services field and at least one year of experience in the area of developmental disabilities; OR
Five years of equivalent training and work experience related to developmental disabilities; AND
Knowledge of the public service system for developmental disability services in Oregon
Preferred Characteristics
At least one year case management or program management experience
Male applicants preferred for current case load of individuals with history of challenging behaviors and sex offender.
Applicant has professional experience in behavior analysis and sex offender.
Excellent written and oral communication skills
Strong interpersonal skills and experience in mediation or conflict resolution
Proficiency with Microsoft Office computer programs and internet web browser
Proficiency in basic math skills, and the ability to apply them to budgetary and other planning functions
Conditions of Employment
· Employee must pass a criminal background check
· Personal Agent must have access to a working vehicle, and the ability to safely and efficiently meet customers in their homes and other community settings.
Job Posting
Unposting Date
Job ID: 140000D6

Apply here.

[ Reply to This ]        2483

 Field Employee Relations Specialist-West Coast 
 by Editor  10/06/14 
Location: OH 
Expires 10/31/2014 

Job Title
Field Employee Relations Specialist-West Coast
Location
Akron, OH
Job Type
Exempt
Job Description
FIELD EMPLOYEE RELATIONS SPECIALIST-WEST COAST

Summary:

Provide employee relations, compliance, and performance management support for Field Team Members and Leadership in a specified region in order to ensure a professional, productive, and lawful workplace environment. Conduct investigations into Team Member complaints involving employment risk matters such as harassment, discrimination, and retaliation. Interpret and enforce policies and practices while guiding management to support compliance initiatives. Provide strategic partnership to Operations and field management in dealing with workplace issues, conflict, and adverse employment decisions. Act as an advocate for Team Members in a manner that promotes trust, open communication, and problem resolution. Model and promote behavior consistent with Sterling’s Code of Conduct by demonstrating integrity, fairness, respect, and value for diversity in all actions and initiatives. Responsibilities will be accomplished through a combination of travel in region, working from an assigned base field location, and working remotely from home. Periodic travel for business meetings and training will be required. This Specialist will be REQUIRED to live and work in the region.


Essential Job Functions/Accountabilities:

* Provide pro-active conflict resolution/mediation, employee relations guidance, and management coaching/consultation. Document and report on activity, recommendations, and resolution.
* Conduct store-level investigations including complaints of sexual harassment, discrimination, retaliation, and other high-risk employment issues.
* Identify, develop, and recommend appropriate conclusive action based upon investigative findings including targeted training/coaching, improvement action plans, disciplinary action, and adverse employment actions.
* Complete and submit activity reports to HR leadership as directed.
* Partner with HR Leadership on high-risk complaints.
* Identify and monitor problem HR trends in designated region and partner with district and regional leadership to develop and implement preventative solutions.
* Proactively develop, facilitate, and champion HR compliance and ER preventative education and contribute to instructional design of HR related training.
* Schedule and conduct regular field location visits and training meetings based upon key ER trends.
* Partner with key business stakeholder groups including Operations, Loss Prevention, Payroll, Training, Customer Relations, and Benefits Administration in addressing/resolving specific employee relations issues.
* Manage field employment disputes and conflicts while balancing employee/employer relationship/rights.
* Enforce policies and procedures to ensure compliance with Federal, State, and local laws.
* Maintain working knowledge of Federal, State, and local laws and employment legislation that impact designated region of accountability.
* Engage Legal Department as appropriate to address non-routine employment situations.
* Complete special projects and perform other duties as assigned.
* Consistent regular scheduled attendance is considered an essential function of this job.


Position Requirements:

Experience:

* 4+ years of intermediate to advanced-level employee relations and investigation experience. Multi-state, multi-site experience in the retail sector preferred.
* Conflict resolution or workplace mediation exposure/experience.
* Working knowledge of employment laws and legislation. Hands-on experience with legal claims a plus.
* Working knowledge of other HR functional areas.

Educational:
* Bachelor degree in HR Management, Labor Relations, or related area.
* Relevant HR Certification preferred.

Technical:
* Self-starter with strong self-discipline including the ability to work effectively and autonomously without onsite supervisory presence.
* Excellent verbal and written communication skills.
* Demonstrated ability to maintain and manage highly confidential information.
* Excellent organizational and interpersonal skills including the ability to effectively interact with all levels of employment including Executive levels.
* Excellent client service and problem solving abilities.

Equipment Used (Tools & Technology)
* Proficient in Microsoft Word, Excel, Access, and Outlook
* Experience using HRIS systems. Lawson experience a plus.
* Experience using Case Management systems a plus.

Apply here.

[ Reply to This ]        2482

 Diversity Program Specialist and Mediator 
 by Editor  10/06/14 
Salary: $59-74K 
Expires 10/14/2014 

Job Title: DIVERSITY PROGRAM SPECIALIST
Closing Date/Time: Mon. 10/13/14 5:00 PM Pacific Time
Salary: $59,419.00 - $74,273.00 Annually
Job Type: Full-Time
Location: Union Station, Seattle, Washington
General Purpose Benefits Supplemental Questions

Under general direction, is responsible for planning, organizing, and implementing assigned programs for the Diversity Division including the Title VI non-discrimination program as well as Minority, Women and Disadvantaged Business Enterprise (MWDBE), the Small Business Program (SBP), and Small Business and Disadvantaged Business Enterprise DBE Program. Assures compliance with applicable federal, state, and Agency regulations and guidelines in the accessibility and administration of contracting opportunities relative to programs; conducts outreach and represents the Agency to internal and external stakeholders in order to cultivate and facilitate active support of the programs; and administers Title VI relative to the investigation and resolution of complaints alleging prohibited discrimination.
Essential Functions:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Serves as lead for Agency compliance with Title VI; works with interagency teams to develop Limited English Proficiency program and Environmental Justice policies for Agency compliance with USDOT regulations; conduct training, investigate complaints and prepare Title VI submittals to Federal Transit Administration (FTA) including updates to the Title VI Plan.
Plans, organizes, and implements assigned program contracting activities; reviews Diversity Analysis Worksheet (DAW) and determines goals applicable to procurement; presents Diversity Program requirements and coordinates networking/outreach component at Pre-Bid conferences; represents division at bid evaluation conferences to assure diversity requirements are properly evaluated and implemented
Assures compliance with federal, state, and Agency regulations and guidelines in the accessibility and administration of contracting opportunities for Diversity Division programs; develops mutually acceptable goals on contracts; calculates and administers goals in accordance with regulations and guidelines; participates in pre-bid meetings to deliver division requirements and vision and pre-construction meetings to solidify the division requirements with awarded contractor; and serves as division representative on Contract Evaluation Team.
Monitors Prime/General contractor goal attainment relative to commitment and recommends corrective action when appropriate; trains contractor on Flow Down Language issues including prompt pay for contractors and subcontractors; conducts accurate administration of contract terms including commercially useful function (CUF), flow down language, prompt payment, and return of retained funds provisions; conducts site visits and attends contract progress meetings to track and monitor the participation of firms engaged on Agency contracts.
Engages small business clients in development of their firms; provides technical assistance for small businesses; conducts mediations between small businesses and prime contractors to create a safe and open environment to air concerns and shared goals; encourages and assists small businesses in registering for Sound Transit’s E-bid System; and develops and conducts small business specific presentations.
Creates and conducts community outreach programs to build collaborative relationships with stakeholders that supports and expands the mission of the division; coordinates with Marketing and Communications Department to create a communications strategy and message for the Diversity Division; coordinates and facilitates networking sessions for small businesses and prospective prime contractors; creates presentations using various marketing media; and updates databases to reflect outreach activities.
Performs special duties as assigned; plans, develops and conducts presentations for external stakeholder events; coordinates and facilitates participation of the Director of Diversity and/or Manager as well as selected Executive Leadership Team members in key high-profile external stakeholder events; and prepares Director for meetings and presentations before stakeholders, including researching issues, gathering data, preparing briefings, and developing written and audio-visual materials.
Researches trends in the corporate, small business and DBE communities; researches and studies ‘Best Practices’ of multiple governmental agencies and corporate entities to assist in improving Agency programs; researches DBE trends in specific industries in order to ascertain the number/percentage of DBEs in a particular field; and coordinates and assists with the development of the Diversity Program Office Strategic Plan and Scorecard.

Minimum Qualifications:
Education and Experience:
Bachelor’s Degree in public administration, business administration, accounting, management, or closely related field and four years of management/project management experience (directly related to the assignment) or closely related professional experience, which includes responsibility for contracts and compliance; OR an equivalent combination of education and experience.
Required Licenses or Certifications:
State of Washington Driver’s License.
Required Knowledge of:
Principles, practices and standards of diversity programs and functions and of industry principles and practices.
State and federal regulations related to area of assignment.
Agency policies, procedures, rules and regulations.
Program/project management techniques and principles.
Construction contracting policies, procedures and administration; as well as procurement and fiscal/budget policies and procedures sufficient to analyze reports and monitor contracts.
Computer applications such as word processing, spreadsheets and statistical databases; methods and techniques for data collection; and reporting standards.
Customer service methods and techniques including conflict management and problem solving/investigatory methods and techniques.
Modern office procedures, methods, and equipment, including computers.
Report preparation.
Required Skill in:
Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and a variety of specialized reports.
Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups and the general public.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Applying project management techniques and principles.
Preparing and analyzing complex data and numerical computations and comprehensive reports.
Responding to inquiries and in effective oral and written communication.

Physical Demands/Work Environment:
Work is performed in a standard office environment.
Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather, and physical harm.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

Apply here.

[ Reply to This ]        2481

 Analyst Dispute Consulting 
 by Editor  10/06/14 
Location: MA 
Expires 10/31/2014 

In order to be considered for a position at Duff & Phelps, you must formally apply via
www.duffandphelps.jobs.
At Duff & Phelps, we stand for the qualities that power sound decisions. And we believe that behind every good decision, you'll find solid thinking, proven experience and valuable insight. But all the numbers and facts in the world mean nothing without a top team of professionals to make sense of them all.

That's where YOU come in - provided you're incisive, entrepreneurial and up for a challenge. We offer an environment where your talent and perspective matter - where you can make a real impact.
Our Dispute Consulting service line advises companies, individuals, and their attorneys on a broad range of issues in connection with litigation, mediation and arbitration. Our professionals analyze complex financial issues and valuation strategies and act as expert witnesses on behalf of numerous clients within a variety of industries, solidifying our reputation as a leading provider of insightful and objective financial and economic advice. Clients rely on our technical and industry expertise when dealing with issues related to intellectual property, securities and trading, forensic accounting, and other complex business matters relating to a dispute or potential dispute.
Join our team and together we'll power the sound decisions that enhance value - yours and ours.
We are seeking Analysts to join our team in Summer, 2015.
Responsibilities:
As a Dispute Consulting Analyst, you will be afforded the opportunity to work on engagements that include retrospective business valuations, solvency/fairness opinions, quantification of damages from a failed transaction or from lost profits, reasonable royalties related to intellectual property, financial securities valuations in a litigation matter and commercial/shareholder disputes.
Coordinating engagements to ensure the end product will support thorough and grounded expert financial opinions and/or provide quality consulting services to attorneys
Creating financial models and cash flow analysis, completing business related valuations and other analyses as dictated by the needs of the client or transaction
Developing and/or evaluating damages claims and calculations
Providing guidance to attorneys on key financial, valuation, and business issues
Obtaining an understanding of the drivers that affect value and creditworthiness of the subject company
Drafting of internal and external communications, including client proposals and expert reports
Requirements:
Currently pursuing Bachelor's or Master’s degree in Accounting, Finance, Economics, Statistics, Business Administration (with a concentration in Accounting or Finance), Management (with a concentration in Accounting or Finance)or an MBA from an accredited college or university
Expected graduation date between December 2014 and August 2015.
Minimum cumulative undergraduate and graduate (if applicable) GPA of 3.2 OR if your school does not use GPA, must be in the top 20% of class.
Strong financial modeling skills
Thorough knowledge of corporate finance principles and financial statement analysis
Strong mathematical, analytical, research, comprehension and quantitative skills as well as strong verbal and written communication skills
Excellent time management and organization skills
Ability to master new tasks and industries quickly
Demonstrated leadership experience and strong personal integrity
Ability to prioritize tasks, work on multiple assignments and manage rapidly changing assignments in a team environment
Demonstrated commitment to obtaining outstanding results
Computer proficiency and ability to maximize applications such as Microsoft Word and Excel
In order to be considered for a position at Duff & Phelps, you must formally apply via www.duffandphelps.jobs.
Duff & Phelps is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
Powering Sound Decisions

[ Reply to This ]        2480

 Manager and Employee Relations 
 by Editor  09/29/14 
Location: WA 
Expires 10/02/2014 

Manager, Employee/Labor Relations

Location: Support Services
Zip Code: 98310
ID: 2136
Department: Human Resources, 86501
Shift: Days
FTE: 1.0
Shift Hours: 0800 - 1630
Job Type: Interim
On-Call Required: No
Rotating Weekends: No
Rotating Holidays: No
Description

POSITION SUMMARY:

The Employee/Labor Relations Manager serves as the primary point of contact for employee and labor relations and other people related issues within the organization. Supports the organization to achieve operational targets by developing, promoting, implementing, managing and maintaining effective HR policies, programs, procedures, and practices. Works towards the development of a positive employee relations climate in an organization that has both union and non-union employees. Provides day-to-day leadership and guidance regarding employment issues including but not limited to corrective action, arbitrations, mediations, grievance resolution, and other labor/employee relations functions. Advises and coaches Senior Management on HR-related issues. Provides coaching to managers on the resolution of sensitive employee situations, including performance improvement, disciplinary actions and terminations.

EDUCATION REQUIRED:

Bachelor's degree in business, Human Resources or equivalent.

LICENSE / CERTIFICATION / REGISTRATIONS REQUIRED:

PHR certification required; SPHR preferred.

EXPERIENCE REQUIRED:

Three (3) to five (5) years experience in an Employee Labor Relations role in a healthcare setting, with significant employee relations experience and knowledge of applicable regulations and trends.

Experience covering a wide variety of employment law related issues and in coaching managers in dealing with performance improvement and other sensitive communications.

Experience coaching and influencing managers and senior executives.

KNOWLEDGE / SKILLS / ABILITIES:

Excellent knowledge of HR/personnel practices and principles, and all applicable labor, payroll, benefits, health and safety laws and regulations.

Must have knowledge of HRIS systems and Excel and have knowledge of HR functional disciplines (i.e., Employee Relations, Staffing, Compensation & Benefits, HR Technology).

Good planning and time management skills.

Excellent analytical and problem solving skills.

Excellent communication, presentation and interpersonal skills.

Knowledge of FLSA, ADA , FMLA, COBRA, OSHA, CAL/OSHA and other HR related regulations.

Additional Responsibilities:

Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our service standards:
Care about me - We put the patient at the center of every decision we make and tailor the hospital experience to the patient’s needs.
Keep me safe - We adhere to strict safety procedures, and seek new knowledge and experience in pursuit of continuous improvement.
Help me heal - We address our patients’ physical, spiritual, and emotional needs with the most advanced medicine available and a warm, caring environment.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Apply here.

[ Reply to This ]        2479

 District Director, Employee Relations 
 by Editor  09/29/14 
Location: FL 
Salary: $71-82K 
Expires 10/05/2014 

Posting Number: 0601910
Classification Title: DISTRICT DIRECTOR, EMPLOYEE RELATIONS
Job Title: DISTRICT DIRECTOR, EMPLOYEE RELATIONS
Job Code: ADMB103
Position Number: P0000095
Position Type: Administrator
Job Status: Full-Time Regular
Designated Essential Personnel: Yes
Designated Campus Security Authority (CSA) Yes
Department: Human Resources
FLSA: Exempt
Hours Per Week: 37.5
Pay Grade: 212B
Management Level Associate Dean/District Director
Faculty Rank:
Salary: $70,900 - $81,535
Union Representation: No Representation
FTE: Fulltime
Work Schedule: Monday to Friday
Work Location: Cypress Creek Administrative Center
Posting Date: 09-03-2014
Closing Date: Open Until Filled
Position Objective: Under the general direction of the Executive Director for Human Resources/Equity this position manages employee relations issues and will be responsible for investigations, policy and union contract review, corrective action recommendations, conflict resolution and legal compliance. Additionally, this position will provide recommendations for reducing the number of employee relations issues within their area of responsibility. This position serves as the College Affirmative Action Coordinator. It compiles management reports including the annual Affirmative Action Plan and Equity Report, and coordinates with the all College stakeholders in the report compilation process.

Interprets College policies and local, state and federal rules and regulations related to Equal Employment Opportunity ("EEO") matters; develops and facilitates effective open communications within the college community in matters pertaining to discrimination, affirmative action, equal opportunity, and employee relations; promotes an understanding of EEO-related policies, objectives and initiatives; investigates EEO complaints to include interviewing witnesses, analyzing evidence and making determinations; negotiates settlements and collaborates with College Counsel. Functions as liaison with external compliance agencies such as the Equal Employment Opportunity Commission (EEOC); prepares position statements, reports and responses to all requests for information on behalf of the College and serves as the College's representative in fact finding conferences, mediations, and other administrative proceedings; participates in the development and implementation of EEO policies and procedures; develops and conducts workshops, training and outreach; keeps abreast of continuing developments in the equal opportunity/affirmative action area; performs other related duties as assigned.

The First review of applications will commence on September 23, 2014 and will continue until the position is filled.
Minimum Education: Master's degree required.
Minimum Experience/Training: Eight years of significant Employee Relations experience with effective skills and competencies in employee relations, labor relations, organization development, performance management, talent assessment, workforce planning, EEO/AAP, and communication strategies; including five years in management.

Higher education experience preferred; strong analytical, interpersonal and organization skills; working knowledge of current EEO law and regulations; excellent oral and written communications skills; ability to deal effectively, confidentially and cooperatively with various cultural backgrounds, levels of education and experience; ability to cope with conflicting points of view, function under pressure and demonstrate discretion, integrity, fairness, and a persuasive, congenial personality.

Conditions of Employment: Will require local travel to all campuses and may require evening and weekend work.

An equivalent combination of education and experience may be considered
Minimum Certification/Licenses: SPHR/PHR preferred.
Preferred Qualifications:
Knowledge, Skills and Abilities: Strong knowledge of employment, wage and hour, FMLA and EEO laws.

Ability to independently manage complex cases with minimal direction and supervision.

Ability to handle and maintain confidential data.

Ability to have effective critical conversations, using diplomacy and tact to diffuse high tension situations effectively.

Ability to build constructive and effective relationships across the organization with all levels of managers, leaders, and individual contributors.

Strong dispute resolution and conflict management skills.

Excellent facilitation skills required.

Broad understanding of the external environment and how it affects academia in general and Broward in particular, including political, legal, environmental, educational, financial and social influences

Broad understanding of the structure, operations, and human resources of the College and the complexities of their interdependencies

Ability to translate College-wide strategies and priorities into strategic and operational plans and policies for own area

Ability to understand the impact of own area on the College and to contribute to the development of the College's strategic plan

Proven leadership skills and managerial expertise, and ability to motivate and empower direct and indirect reports to achieve priorities and expectations for own area

Ability to forecast and manage budgets and other resource requirements for area of responsibility

Ability to partner with others across the College and externally develops strategies and plans to exchange information, collaborate on projects, share resources, etc.

Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues
Required Document(s): Resume/Curriculum Vitae
Cover Letter
Additional Information to Applicants: Special Instructions to Applicants:

For positions requiring a degree, the official transcripts are required upon hire.

An unofficial copy of the degree/transcript is acceptable during the application process and can be faxed to 954-201-7612. On the fax transmittal, please state clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcripts: Transcripts issued outside of the United States require an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.

All document(s) must be received on or before the closing date of the job announcement.

Employment is contingent upon successful completion of the required background screening process.
Move, Transport, Position Put, Install, or Remove
Disclaimer: The intent of this description is to illustrate the types of
duties and responsibilities that will be required of positions
given this title and should not be interpreted to describe all
the specific duties and responsibilities that may be required in
any particular position. Directly related education/experience
beyond the minimum stated may be substituted where
appropriate at the discretion of the Appointing Authority.
Broward College reserves the right to revise or change job
duties, job hours, and responsibilities.
If yes, internal or external? Internal & External

Apply here.

[ Reply to This ]        2478

 Ombudsman 
 by Editor  09/23/14 
Location: KY 
Expires 10/01/2014 

Regional Ombudsman
Job ID: 20223218
Position Title: Regional Ombudsman
Company Name: Nursing Home Ombudsman Agency of the Bluegrass, Inc.
Industry: Advocacy / Public Policy
Job Function: Social Services/Case Management
Entry Level: No
Location(s): Lexington, Kentucky, 40503, United States
Posted: September 18, 2014
Job Type: Full-Time
Job Duration: Indefinite
Min Education: BA/BS/Undergraduate
Min Experience: 0-1 Year
Required Travel: 25-50%
APPLY FOR THIS JOB
Contact Person: Sherry Culp Phone: 859-277-9215
Email Address: sherryculp@ombuddy.org
Save Job Email Job Print Job
Job Description
The Nursing Home Ombudsman Agency of the Bluegrass (NHOA) is seeking team
members with outgoing, professional demeanor to assist in all aspects of
Long Term Care Ombudsman Program implementation and management including
training and technical assistance for advocates, project development,
problem solving, resident and family assistance, data system management, and
volunteer management.

Positions full-time or part-time dependent upon applicant send resume and
writing sample to sherryculp@ombuddy.org AND sculp@twc.com . All
applicants will receive consideration for employment without regard to race,
religion, color, national origin, gender, sexual orientation, gender
identity, age or disability.

Job Requirements
Candidates must possess a bachelor's degree with a minimum of one year
experience in health or human services or the educational or experiential
equivalent in the field of aging and disabilities services. Familiarity with
long-term care regulations and policy is a plus. Excellent public speaking
and writing skills are essential. Computer skills utilizing Word, Excel,
data management systems, social media and other Internet applications are
also required. The candidate must enjoy working with individuals and groups,
be willing to work flexible hours, have reliable transportation, and have a
sincere interest in advocacy on behalf of residents.
Contact Person: Sherry Culp Phone: 859-277-9215
Email Address: sherryculp@ombuddy.org

Cross-listed from ACR site.

Apply here.

[ Reply to This ]        2477

 Chief Mediator 
 by Editor  09/23/14 
Location: GA 
Salary: $141-167K 
Expires 10/10/2014 

Job Description
The Kinnard Mediator Center of the United States Court of Appeals for the Eleventh Circuit invites applications for the position of Chief Circuit Mediator. You may apply by sending (1) your resumé, (2) a letter outlining your qualifications and relating your achievements, skills, and experience in mediation; (3) a three-page to five-page self-edited writing sample; and (4) a certificate of good standing as a member of the appropriate bar to the address indicated below. Written applications must be received by October 9, 2014. Applications submitted by e-mail or FAX will not be accepted.

James P. Gerstenlauer, Circuit Executive

Attn: Human Resources Department

United States Court of Appeals for the Eleventh Circuit

56 Forsyth Street, NW

Atlanta, Georgia 30303

The person selected for the position will be required to undergo a background investigation as a condition of employment.

The Position: The Chief Circuit Mediator is an executive position with legal and administrative responsibilities. The Chief Circuit Mediator, who serves under the direction of the Chief Judge and the Circuit Executive of the Eleventh Circuit, presides at mediations in civil appeals and oversees the work of professional staff in two offices within the Eleventh Circuit. The primary purpose of circuit mediation is to settle appeals and any related cases.

Specific Responsibilities: The Chief Circuit Mediator directly supervises circuit mediators whose duties include: leading discussions of procedural and substantive legal issues; conducting analyses of an appeal’s settlement value; probing each party’s interest in an effort to help the parties create and explore alternatives to continued litigation; managing all administrative functions for the Kinnard Mediation Center involving personnel, statistical reporting, automation, fiscal, procurement, and budget; establishing and enforcing operating procedures and standards; and developing organizational goals and objectives.

Experience: Applicants must possess at least ten years of increasingly responsible administrative and managerial experience in court or executive management that demonstrates thorough knowledge of the basic concepts, principles, and theories of management; the ability to understand the managerial policies applicable to the court; the ability to exert strong leadership in the mediation program, which is a vital component of the appeal process; and the ability to deal tactfully with high level members of the public and private sectors. At least three years of experience must have been in a position of substantial management responsibility. In addition, five years of progressively responsible legal work experience in the practice of law, legal research, legal administration, or equivalent experience received after graduation from law school is required.

Additional Information: The United States Court of Appeals for the Eleventh Circuit is headquartered in Atlanta, Georgia. The Eleventh Circuit encompasses the states of Alabama, Florida, and Georgia. Appellate filings originate from decisions of federal district and bankruptcy courts and administrative agencies within the circuit.

Conditions of Employment: Employees of the United States Circuit Court are considered “at-will” employees, and, as such, may be terminated with or without cause. The Office of Personnel Management civil service position classification standards and appeal procedures do not apply to federal court employees. It is the policy of this court that all new personnel are hired for a twelve-month initial probationary period, at the end of which time their work and progress may be evaluated. All court employees are required to adhere to a Code of Conduct, copies of which are available upon request. The Chief Circuit Mediator is also required to comply with financial disclosure reporting requirements. The Federal Financial Reform Act requires direct deposit of federal wages for court employees. Applicants must be a United States citizen or eligible to work in the United States. All applicant information is subject to verification. The appointment is provisional and contingent upon the satisfactory completion and approval of a background investigation.

THE UNITED STATES COURTS ARE EQUAL OPPORTUNITY EMPLOYERS

Job Requirements
Qualifications:

Graduation from an accredited law school, practice before the highest court of a state or territory of the United States, and at least ten years of post-graduate experience, a substantial portion of which involved trial and appellate work in federal courts, and active membership in good standing in the bar of the highest court of a state or the District of Columbia;
Significant training and experience in mediation;
Knowledge of and experience working with the Federal Rules of Civil Procedure and the Federal Rules of Appellate Procedure;
Thorough knowledge of all aspects of civil law and legal procedures;
A comprehensive understanding of the dynamics, costs, impacts, and strategies of the litigation process;
The ability to analyze complex legal and practical aspects of an appeal;
An aptitude for collaborative problem-solving and consensus building processes;
The ability to deal persuasively and tactfully with strong-willed and sophisticated counsel and parties and to develop creative and practical solutions in appeals involving a wide range of disputes and personalities; and
The ability to work independently without supervision, exercising judgment and discretion to maintain party confidences, control direction of negotiations, and modify the subsequent course of proceedings.
APPLY FOR THIS JOB
Contact Person: Debbie Walker
Phone: 404-335-6202

Cross-listed from ACR Careers site.

Apply here.

 

 

[ Reply to This ]        2476

 Assistant Director 
 by Editor  09/23/14 
Location: CO 
Salary: $42-$46K 
Expires 10/01/2014 

Assistant Director
Job ID: 20088387
Position Title: Assistant Director
Company Name: Conflict Resolution Services, Colorado State University
Industry: Conflict Resolution
Job Function: Mediator
Entry Level: No
Location(s): Fort Collins, Colorado, 80523, United States
Posted: September 11, 2014
Job Type: Full-Time
Job Duration: Indefinite
Min Education: BA/BS/Undergraduate
Min Experience: 5-7 Years
Required Travel: 0-10%
Salary: $42,000.00 - $46,000.00 (Yearly Salary)
APPLY FOR THIS JOB
Contact Person: Nancy Rhodes Phone: 970-491-2248
Email Address: Nancy.Rhodes@colostate.edu
Apply URL: http://www.studentaffairsjobs.colostate.edu
Save Job Email Job Print Job
Job Description
DIVISION OF STUDENT AFFAIRS

COLORADO STATE UNIVERSITY

Position Description

Assistant Director of Conflict Resolution and Student Conduct Services
(Conflict Resolution, Mediation & Restorative Justice)

Colorado State University, located 65 miles north of Denver in Fort Collins, has a population of approximately 147,000. The city offers a unique blend of metropolitan advantages and small town friendliness. Located at the western edge of the Great Plains and at the eastern base of the

Rocky Mountain foothills, Fort Collins is consistently rated one of the best cities in which to live.

The Conflict Resolution and Student Conduct Services (CRSCS) reflects the vision of providing a comprehensive array of approaches to act on the institutional values of interpersonal civility and honoring of community standards. The ideal is to empower the campus community to concretely act on the value of civility and to offer a myriad of approaches that will maximize individual student success while upholding community standards and respect for human dignity. Colorado State University has a strong commitment to creating a campus community that is safe and welcoming for all students. One extremely important aspect of that commitment is to understand, prevent and respond to the negative experiences students may encounter.

The staff at Conflict Resolution and Student Conduct Services share responsibility for the implementation of services. The Assistant Director of Conflict Resolution Services will have primary responsibility for the range of civility strategies related to conflict prevention, education, coaching/consultation, problem solving, mediation, facilitation, and restorative justice. The Assistant Director plays a critical role in advocating for a fair process, encouraging student development, addressing community issues, assisting with conflict intervention, facilitating solutions, and collaborating with campus and community partners.

Specific responsibilities include:

Provide informal coaching and consultation to help students, or University constituents having difficulty with a student, resolve problems at the lowest level possible

Ability to analyze a conflict, identify root causes and key stakeholders, and assist parties in finding a mutually agreed upon resolution

Assist students in resolving complaints or difficulties involving University policies, procedures, and personnel as well as personal issues that affect their academic success

Mediate interpersonal, organizational, and workplace disputes involving students

Provide intervention, facilitation, and mediation services to residential communities and other student groups experiencing conflict

Assist with the coordination and facilitation of the Restorative Justice process to enable students to repair the harm resulting from wrongdoing and conflict. Coordination includes building strong relationships with Hearing Officers and other referral entities, conducting trainings for volunteer facilitators, and ensuring the quality and integrity of the program. Partner with Municipal and County Court on joint resolutions

Provide students with procedural assistance in preparing for appeals

Assist with marketing activities to advertise and promote the conflict resolution services portion of the office

Provide training and outreach programs on conflict resolution, de-escalation strategies, and mediation skills to promote constructive communication and problem-solving

Assist with the coordination and facilitation of educational workshops. These workshops are educational referrals for students who have been disciplined for poor decisions related to unethical behavior, acting out angry behavior, or disrupting neighbors with unreasonable noise

Create and coordinate other appropriate educational workshops or referrals to support students’ educational and personal success

Assist with the organization and facilitation of Restorative Impact Panels

Build strong and positive liaison relationships with a wide range of University constituencies on-and off-campus

Refer students to the proper resource agencies on campus

Maintain confidential student records following institutional guidelines

Produce well-written resolution agreements for parties involved in a dispute

Assist with records/database maintenance, data collection, and report preparation

Assist with the implementation of an on-going assessment model to produce information on student conduct and behavioral trends for purposes of planning and proactive/preventative programs and education

Supervise Student Intern and Graduate Assistant for the Student Affairs in Higher Education (SAHE) program

Represent Conflict Resolution and Student Conduct Services, both to internal and external communities, at the request of the Director or Associate Director(s)

Perform other responsibilities as assigned by the Director or Associate Director(s)

Salary is commensurate with education and experience –mid 40’s with full benefits. Twelve- month position.

Benefits: Colorado State University offers a generous benefits package including 24 days of paid vacation leave, tuition credits, excellent health insurance (including vision and dental), and retirement plans. For more information on Administrative Professional benefits, visit http://www.hrs.colostate.edu/benefits/

To Apply: The anticipated starting date is December 1, 2014 or earlier. For full consideration, complete applications must be received by Sunday, September 28, 2014, at 11:59 p.m. MST; however applications will be accepted until the position is filled. A complete application includes a resume and cover letter discussing qualifications and interest in the position, as well as names and titles of three professional references with contact information (phone, email). References will not be contacted prior to the on-campus interview phase without prior notification of the candidates.

To apply online, application materials need to be uploaded in a single, combined document (Word or PDF format only) through the Division of Student Affairs’ application website located at: www.studentaffairsjobs.colostate.edu. Applicants needing accommodations to submit materials or who have questions about the application process, may contact Nancy Rhodes at Nancy.Rhodes@colostate.edu.

Colorado State University does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Colorado State University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search, and motor vehicle history.

Job Requirements
Minimum qualifications of the position include:

Master’s degree in conflict resolution, alternative dispute resolution, student personnel, higher education, social work, counseling, communication or related field and three (3) years professional experience in conflict resolution and/or mediation (two years of graduate school experience can be substituted for one year of full time professional experience)

OR Bachelor’s degree in conflict resolution, alternative dispute resolution, student personnel, higher education, social work, counseling, communication or related field and five (5) years professional experience in conflict resolution and/or mediation.

Demonstrated experience in planning and implementing educational programs, workshops and/or classroom teaching

40 hour basic mediation certificate

Preferred qualifications of the position include:

Experience as a paid or volunteer facilitator in mediation

Restorative Justice Facilitator Training

Direct knowledge and experience with restorative justice philosophy and practices; demonstrated ability to organize and facilitate Restorative Practices such as RJ group conferences, Impact Panels, Accountability Boards, and Peace Circles

Demonstrated knowledge/experience of the criminal justice system

Experience resolving conflicts in an educational and/or workplace setting

Highly developed communication skills

Demonstrated ability to multi-task and effectively manage complex caseload

Demonstrated public speaking experience

Understanding concepts of multiculturalism, diversity, power/privilege and how these impact the perception and resolution of conflict

Supervision experience

Demonstrated knowledge of and relevant ability with, culturally diverse communities among potential target and constituent populations

Experience working with college students in a higher education setting

APPLY FOR THIS JOB
Contact Person: Nancy Rhodes Phone: 970-491-2248
Email Address: Nancy.Rhodes@colostate.edu

Apply here.

[ Reply to This ]        2475

 Executive Complaint Director 
 by Editor  09/22/14 
Location: NY 
Salary: $98-213K 
Expires 10/05/2014 


Business Title:
Executive Director
Civil Service Title:
EXECUTIVE DIRECTOR (CIVILIAN C
Job Category:

Career Level:
Executive
Title Code No: Level:
10194 M8
Proposed Salary Range:
$ 98,234.00 - $212,614.00 (Annual)
Work Location:
100 Church St., N.Y.
Division/Work Unit:
Civilian Complaint Review Bd


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Job Description
The Civilian Complaint Review Board (“CCRB” or “the Board”) is an independent, non-police agency charged with investigating and mediating complaints from members of the public filed against New York City police officers involving the use of force, abuse of authority, discourtesy or offensive language. With a staff of 170 employees, the CCRB is the largest police oversight agency in the United States. It currently receives approximately 6,000 complaints each year. Investigations are conducted by the Board’s investigative staff of approximately 110 employees, all of whom are civilians. Additional information concerning the CCRB is available at www.nyc.gov/ccrb.

Reporting to the Board of Directors, the Executive Director leads the operations of the CCRB, directly overseeing four Deputy Executive Directors and the Director of Mediation.

The Executive Director will:
• Oversee all functions of a City agency with a $12.7 million budget, including supervising the operations of the office of the Deputy Executive Director of Policy and Strategic Initiatives. This office’s responsibilities include evaluation of collected data, generating reports, intergovernmental affairs, communications, and investigative policy;
• Supervise the Administrative Prosecution Unit’s handling of substantiated cases where the Board has recommended the most serious form of discipline;
• Oversee the Investigations Department’s evaluations and handling of public complaints;
• Oversee the administration of the CCRB, including case management and community relations;
• Supervise the Mediation Department;
• Maintain thorough knowledge of NYPD policies and procedures;
• Coordinate with the NYPD Department Advocate’s Office and other relevant offices;
• Oversee the training of CCRB investigators;
• Lead special projects and develop policy recommendations for CCRB’s Board as needed;
• Implement new initiatives for re-design of the agency to: foster outreach; create a more efficient, prioritized intake and investigation process; and develop better-documented adjudicative methods.


Minimum Qual Requirements
A Juris Doctorate, admission to the New York State Bar, and a minimum four years of recent full-time responsible, relevant, and satisfactory legal experience subsequent to admission to any bar. This includes significant exposure to criminal justice and policing issues, eighteen months of which must have been in the supervision of other attorneys, in an administrative, managerial or executive capacity, or performing highly complex and significant legal work.

Applicants must remain a Member of the New York State Bar in good standing for the duration of this employment.


Preferred Skills
Substantial legal, investigative, and supervisory experience and knowledge of the New York City criminal justice system are preferred. The preferred candidate should possess: the ability to manage people and the ability to manage the Board of Directors; the ability to work in a fast-paced environment while managing multiple projects; strong analytic, communication, and interpersonal skills; experience with organizational change strategies; experience in managing teams and collaborating with a wide variety of stakeholders; ability to handle sensitive and discrete matters in a highly confidential manner; and a commitment to cultivating a collegial workplace.


To Apply
CITY EMPLOYEES:
1) Apply through Employee Self Service (ESS) under Recruiting Activities
2) Search for Job ID# 167435

FOR ALL OTHER APPLICANTS:
1) Go to www.nyc.gov/careers/search
2) Search for Job ID# 167435


Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Apply here.

[ Reply to This ]        2474

 Ombudsman 
 by Editor  09/22/14 
Location: FL 
Expires 10/03/2014 

Ombudsman Job
Date: Sep 9, 2014
Location: Weston, FL, US

Ombudsman

Reference Title
HR Use Only:
Hospital: Florida Weston Exempt
Facility: CC Florida Weston
Department: Ombudsman
Job Code: 000264
Pay Grade: 16
Schedule: Full Time
Shift: Days
Hours: 8am-5pm
Job Details: - Bachelors Degree Required
- 3-5 years experience preferred

Develops and maintains an integrated approach to customer relations that includes complaint management satisfaction data analysis and employee and program development that effectively focuses on continuous service improvement.Identifies, evaluates and resolves patient complaints. Aggregates and analyzes complaint and satisfaction data. Determines proactive recommendations and provides feedback of resolution to appropriate parties. Works with other areas to develop programs and services to meet the defined needs of primary customers. Identifies patterns, makes recommendations for changes to policy and procedures. Through mediation and negotiation, ensures a positive working relationship between physicians, employees, patients and families in order to support and maintain the highest quality of patient standards. Conducts investigations for Law Department, negotiates settlements as instructed. Advises on HIPAA regulations. Provides leadership and/or consultation to committees that impact on consumer needs and respect patients' rights. Participates on other committees as indicated. Provides education as needed. Other duties as assigned.

EDUCATION: Bachelor's degree in Communication, Psychology, Sociology or related field.

REQUIRED EXPERIENCE: Minimum three years related experience investigating and resolving complaints of a complex nature with special emphasis on mediation, negotiation, oral and written communication, problem resolution and program development

Category: Clerical/Administrative Support

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
Job Segments: Sociology, SAP, Clerical, Administrative Assistant, Data Analyst, Social Sciences, Technology, Administrative, Data

Apply here.

[ Reply to This ]        2473

 Ombudsman/Mediator 
 by Editor  09/22/14 
Location: CA 
Expires 10/03/2014 


Ombudsman/Mediator(Job Number: 285160)


Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That?s because each of us?from our finance, business, and IT experts to our RNs, allied health professionals, and physicians?shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you?ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you?ve always wanted.


Description

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
• Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
• Serves as an impartial & independent third party for clients, focusing upon patient care issues.
• Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services) Collaboration & Problem Solving: Develops collaborative relationships w within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere.
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
• Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies & informs upper management of patterns & trends affecting patient care.
• Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
• This job description is not all encompassing.
Qualifications

Basic Qualifications:
Experience
• Minimum ten (10) years of clinical or hospital/healthcare background required.
Education
• Bachelor's degree required.
• Evidence of having taken and passed a forty (40) or more hour Ombudsman training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a forty (40) or more hour Mediation course or minimum of 100 cases experience or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.

Additional Requirements:
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman&Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Demonstrated ability to work with difficult situations with multiple interests/parties involved.
• Demonstrated analytical/data management skills.
• Demonstrated program development expertise (strategic direction, work planning, communications, implementation).
• Demonstrated excellent written and presentation communication skills.
• Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:
• Minimum ten (10) years of experience in clinical or management roles in a health plan or multi-faceted health care system desired.
• Master's degree in business, health care, public administration or related field desired.
• Knowledge of KP preferred.
Primary Location: California-Los Angeles-4841 Hollywood Blvd. 4841 Hollywood Blvd.

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 8:00 AM

Working Hours End: 5:00 PM

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Individual Contributor

Job: Healthcare / Hospital Operations

Public Department Name: Hospital Administration

Travel: No

Job Eligible for Benefits: Yes



External hires must pass a background check/drug screen. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Apply here.

[ Reply to This ]        2472

 Peer Mediation Coordinator 
 by Editor  09/22/14 
Location: CA 
Expires 10/05/2014 

Peer Mediation Program Coordinator (PT)
Center for Civic Mediation - Pacoima, CA
General Job Summary: The Youth Services Coordinator provides Peer Mediation and Conflict Resolution services in public schools and other community settings. The Youth Services Coordinator is a highly motivated and energetic individual who has experience working with youth and providing peer mediation and/or conflict resolution training and services. Under the supervision of the Director, the Coordinator oversees and implements all aspects of the program on one or more school campuses and/or other community settings.

Principal Duties and Responsibilities:

Works with school administrators and teachers to adapt the logistics of the program to individual campus needs; maintains positive relationship with counselors and other student/family support personnel for referrals and consultation
Develops and implements peer mediation program marketing plan including grade level and classroom presentations, brochures and posters throughout campus, informational presentations to faculty and school staff
On a yearly basis, recruits, selects, and trains new peer mediator cohort
Plans and implements mediation training programming for students, to include 25-hour peer mediator training for students new to the program and a day-long refresher training for continuing mediators
Collaborates with other Center Youth Program Coordinators to update and revise youth training materials as needed
Develops and implements out-of-school time programming and workshops, including summer activities for peer mediators
Seeks out collaborative partnership opportunities with other youth-serving agencies, acts as a community liaison and represents the Center in related meetings
Provides intake and (as needed) referral services
Oversees all mediations, providing feedback to peer mediators
Provides ongoing training and mentoring to peer mediators and other youth trainees and/or adult stakeholders
Maintains case files and statistics; develops reports for agency and funders
Arranges and delivers conflict resolution workshops for students, parents, teachers, and other school personnel
Trains and supervises adult volunteers to support youth services
Other related duties as assigned
Knowledge, Skills and Abilities:
B.A. in Conflict Resolution, Social/Human Services, Education, Psychology, Communication or related field required. M.A. is highly desirable. Spanish language skills required. Excellent interpersonal, written and oral communication skills. Must have experience in the development and implementation of workshops and seminars for youth, educators, parents and caregivers. Must have demonstrated success in creating interactive and engaging learning environments for youth as well as for adult stakeholders in their lives, with emphasis on assisting trainees to gain concrete skills to interact constructively to solve problems and to deal constructively with anger and emotion. Dialogue and group facilitation experience is desirable.

Apply here.

[ Reply to This ]        2471

 Facilitator II 
 by Editor  09/22/14 
Location: CA 
Expires 10/05/2014 

Facilitator II
Program Katie A. Intensive Outpatient Services
Position Schedule Regular Full Time 36+ hours
Hours per Week 40
Position # 14-25145
Closing Date Until Filled

Job Description
JOB DESCRIPTION

JOB TITLE:
Facilitator II JOB CODE: 056 DATE: 12/05/2012
DEPT(S) CODE(S):
REPORTS TO:
Clinical Program Manager APPROVED BY:
Human Resources
EXEMPT / Professional GRADE: 34

JOB SUMMARY

Works independently in the family’s home and a variety of community and/or treatment settings. Demonstrates advanced skills and abilities regarding facilitation, conflict management and mediation of teams. Trains and provides leadership to peers in the blending of clinical care and life domain planning processes. Provides advanced cross-functional team facilitation to support and enhance the efforts of youth and their families/caregivers, the system workers, which are part of the support team, and other individuals in a variety of environments. Provides leadership, facilitation, assessment, and case management services including all related documentation for services planned and provided. Works within the vision, mission and philosophy of the agency.

RESPONSIBILITIES AND DUTIES

1. Demonstrates mastery of Facilitator I job description
2. Develops new community resources to meet the needs of multiple families.
3. Provides advanced facilitation and coordination in the development of individualized services for youth and families.
4. Conducts ongoing assessment of internal and external customers’ concerns, needs and expectations.
5. Participates effectively in internal and external multidisciplinary clinical teams.
6. Provides effective, therapeutic linkages with referral sources, collateral contacts, community
resources and program staff.
7. Assists management in the vetting and training of evidence based practices.
8. Understands and implements funding policies/procedures and trains Child and Family Teams in stewardship practices.
9. Models for other staff how to partner with parents of special needs children in order to ensure parent voice, choice and access.
10. Develops and provides internal and external training on such topics as basic facilitation skills, customer service and time management.
11. Supports the line personnel in the development of resources within the community to serve youth and families.
12. Mentors and coaches both levels of family specialists and facilitator I in skill development and job requirements.
13. Acts as a resource for others regarding documentation requirements.
14. Understands and can communicate the roles and relative perspectives of family team, community partners, inter and intra-agency partners, coworkers and management.
15. Ensures the fidelity to the program process in family and staff team meetings.
16. Develops systems to support clear communication between family specialists and others working with the family.
17. Organizes and facilitates complex projects and activities.
18. Actively seeks clinical information as needed. Seeks and evaluates child’s progress across settings (classroom, group home, etc.) to augment program staff knowledge.
19. Performs other responsibilities, as assigned, to support department/business needs.

AGENCY COMPETENCIES
Continuous Quality Improvement and Continuous Learning • Focuses on quality of work and accomplishes tasks by considering all of the areas involved.
• Understands the level of quality expected in the job.
• Continuously builds and leverages technical and professional expertise.
• Establishes and adheres to procedures to improve work and skills.
• Innovation and Change Management
Ethics and Values • Adheres to the principles of ethical practices and values.
• Acts with integrity and is widely trusted
• Is seen as a direct, truthful individual
• Can present the unvarnished truth in an appropriate and helpful manner
• Maintains confidentiality
• Admits mistakes
• Demonstrates the following values: - Innovation - Communication
Service Excellence These are the principles we adhere to in our work with each other, those we serve, and the communities in which they live
• Strengths-based
• Family Centered
• Individualized
• Community-based
• Team-based
• Culturally Competent
• Collaborative and Integrative
• Natural Supports
• Persistence
• Flexible and Accessible
• Outcomes Driven
• Needs Driven
• Customer Service

 

JOB SPECIFIC COMPETENCIES
• Action oriented/empowered
• Conflict resolution
• Documents clearly and accurately
• Encouraging customer focus
• Time management

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• A Master of Arts/Science, Master of Social Work degree (MA/MS/MSW).
• Two (2) years of experience with SED children, adolescents, and families.
• Experience facilitating the Wraparound process including the development of Wraparound plans and ICFP’s.

 

OTHER SPECIFIC REQUIREMENTS

• Availability to participate in 24-hour on-call program.

HIGHLY DESIRABLE QUALIFICATIONS

• Licensed or license eligible or waiverable status in mental health or closely related discipline.
• Speak, read, and/or write another language is highly desirable.

PHYSICAL REQUIREMENTS

The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing these duties the employee is required to perform the following physical tasks when the need arises:

• Working with children in crisis may require certain physical skills to avoid (i.e. being attacked) objects (i.e. being thrown at you), moving objects to safe locations, and watching for and/or keeping others safe.
• Move quickly/run.
• Drive a car.

While performing the duties of this job, the employee may be required to use hands to handle, or feel objects, tools or controls; reach with hands and arms; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LEVEL OF CONTACT WITH CHILDREN

May/will have supervised contact with children.
May/will have unsupervised contact with children.
Will not have unsupervised contact with children.
Requires full background check and TB exam.
Requires physical.
Current First Aid/CPR Certification.

DRIVING PRIVILEGES

May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage.
Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, and attend agency driver training.

TRAINING

Needs to successfully complete all required agency training indicated for this position.

Apply here.

[ Reply to This ]        2470

 Mediator 
 by Editor  09/15/14 
Location: ND, SD, NB, MN, KS, IA, WN, MI, IL, LA, MS, AL, GA, FL, VA, & ME 
Salary: $750/mediation + travel expenses 
Expires 09/30/2014 

Resolution Service, LLC is looking for contract ADR professionals to build a roster to compete for federal government contracts. Mediators are needed in the following states only: ND, SD, NB, MN, KS, IA, WN, MI, IL, LA, MS, AL, GA, FL, VA, & ME.


Personnel must be fully capable of performing the contemplated functions of the respective labor categories in an efficient, reliable and professional manner. Applicants must have:

· A minimum of five years of ADR experience in providing conflict management and ADR related mediation, facilitation, coaching and training in the workplace.
· Experience in EEO cases is preferred.
· At least two years of this experience should be with federal agencies.
· Applicants must demonstrate experience working with both senior executives and labor officials in the federal government.
· Applicants are to provide specialized certifications regarding workplace/EEO experience.

It is possible that the mediator will be called upon to conduct mediation via teleconferencing or videoconferencing or at an agency-provided location. It is also possible that the contractor will train, permit and assist agency employees to co-mediate/co-facilitate with the contractor for purposes of training and experience.

The services provided include: mediation, facilitation, group facilitation, conflict coaching and ADR-related training, with the exception of Basic Mediation Skills Training.

Pay is $750 (gross) per mediation, plus travel expenses.

Please do not expect frequent work from this contract, consider it just one of the rosters you join.
an Application is attached for completion, along with a list of required documentation to be submitted to:

Chris Koser
Resolution Service, LLC
ckoser@resolutionserv.com
(425) 672-0921 Office
(206) 518-0599 Cell

NOTE: Please send the documents to Chris Koser, who is coordinating this recruitment. Do NOT send these documents to Resolution Service, LLC office directly.


MEDIATOR APPLICATION

 

Name                                                 _____________________________________________________

Street Address                        _____________________________________________________

City, State, ZIP                        _____________________________________________________

Work Phone & FAX                        _____________________________________________________

Home/Office Phone                        _______________________ Cell Phone ____________________

Email Address                        _____________________________________________________

Current Job Title                        _____________________________________________________

Training Received From      _____________________________________________________

How long have you been mediating?  _____________________________________________

Do you have at least two years of mediation experience with federal agencies?  __________

Have you mediated with federal sector senior executives?  ______ Labor officials?  _______

Certified?  By Whom?  Date?  ___________________________________________________

Certification Specialty(ies)  ______________________________________________________

 Mediation Model (Facilitative, Transformative, Evaluative?) _________________________

Do you practice shuttle mediation? _______________________________________________

Do you have experience mediating EEO Cases (Title VII, ADEA, ADA, OWBPA)?  ______

If so, please describe ___________________________________________________________

Do you have experience mediating via videoconference?  _____________________________

Do you have experience providing facilitation?_____ Coaching? _____  As a trainer?_____ 

What training do you provide? _____________________________________________

Do you have experience with Organizational Development or Group Dynamics?  ________

Please describe ________________________________________________________________

Do you speak a language other than English?  _____  If so, which language(s)? __________

Geographical availability? ______________________________________________________

Do you have mediator insurance?  __________

Certified as a Minority or Women Owned Business?  __________

OWMBE Certification Number:  __________

Veteran Owned Business?  __________   DVA Certification Number _________________

Federal Tax ID #:  _____________________________
(will not be sent to the client, will be kept in-house)

 

PLEASE ATTACH:

_____            Copy of Certification

_____   Signed Resolution Services Mediation Agreement (will be sent to you once your   application is approved)

_____   Resume’

______   Contact info for three commercial or government references for whom you have provided mediation services

 

Return all of the above to:

Chris Koser
ckoser@resolutionserv.com
(425) 672-0921 Office
(206) 518-0599 Cell

[ Reply to This ]        2469

 Case Coordinator 
 by Editor  09/15/14 
Location: NY 
Expires 10/04/2014 

The Vera Institute of Justice, founded in 1961, is an independent, non-partisan, nonprofit organization that combines expertise in resea rch, technical assistance, and demonstration projects to assist leaders in government and civil society, examine justice policy and practice, and improve the systems people rely on for justice and safety. Vera has offices in New York City, Washington, DC, Los Angeles and New Orleans, and its projects and reform initiatives, typically conducted in partnership with local, state, or national officials, are located across the United States and around the world. Vera is an equal opportunity employer with a commitment to diversity in the workplace.

Common Justice is a demonstration project of the Vera Institute of Justice. The project is a restorative justice-based alternative to incarceration and victim service program for serious and/or violent felony cases such as assault, burglary, and robbery. The project brings 16 to 24-year olds responsible for crimes together with those they have harmed and their support people in a facilitated dialogue to determine appropriate sanctions to take the place of a prison sentence. The project engages and prepares all parties, convenes the dialogues, and provides supervision and support to both those harmed and those responsible for crime. It aims to meet the needs of people harmed by crime, prevent further violence, minimize the unnecessary use of incarceration, and improve people’s experience of justice. The project seeks a hard-working, organized, enthusiastic person with excellent people skills to join its team. This job focuses exclusively on Common Justice’s work with harmed parties.

Responsibilities

The Harmed Party Case Coordinator will be responsible for the following duties:

Create service plans with harmed parties (victims) to address their needs stemming from the crime and beyond;
Connect harmed parties to appropriate services and support;
Conduct safety planning with harmed parties;
Deliver trauma-informed curriculum and services to harmed parties;
Co-facilitate dialogues with harmed and responsible parties (victims and perpetrators);
Facilitate groups for harmed and responsible parties, with a focus on violence, PTSD and self-care, if appropriate; and
Assist with the development and day-to-day maintenance of a national learning collaborative for people working with young men of color harmed by violence.

Qualifications

Candidates must possess the following qualifications:

MSW or comparable degree preferred;
Experience working with victims of crime/survivors of trauma and delivering trauma-informed care;
Excellent communication skills;
Strong group facilitation skills;
Experience in conflict resolution and violence intervention;
Flexibility and ability to manage multiple tasks efficiently;
Strong organizational skills and attention to detail;
Experience working with system-involved youth and/or adults strongly preferred;
Bilingual skills (English/Spanish);
Serious commitment to social justice;
Formerly incarcerated people strongly encouraged to apply

Schedule

Frequent evening and occasional weekend work will be required.

Salary

Commensurate with experience, with excellent benefits.

To Apply

Please submit cover letter and resume. Online submission in PDF format is preferred.

http://vera.theresumator.com/apply/E0NyoT/Harmed-Party-Case-Coordinator.html

However, if necessary, materials may be mailed or faxed to

ATTN: Human Resources / CJ Harmed Party Case Coordinator Recruitment

Vera Institute of Justice

233 Broadway, 12th Flr.

New York, NY 10279

Fax: (212) 941-9407

Please use only one method of submission (online, mail or fax).

No phone calls, please. Only applicants selected for interviews will be contacted.

More information here.

[ Reply to This ]        2468

 Associate Professor 
 by Editor  09/15/14 
Location: MO 
Expires 10/05/2014 

The University of Missouri School of Law is looking for an Associate Professor/Professor of Law - Dispute Resolution:


Job Description
Job Title:
Associate Professor/Professor of Law - Dispute Resolution
Job ID:
13890
Location:
Columbia
Job Description
The University of Missouri School of Law invites applications for a full-time tenured or tenure-track position. We seek entry-level and lateral candidates in the area of Dispute Resolution. While candidates with additional substantive areas of expertise are welcome, the ideal candidate will have a primary focus on teaching and scholarship in Dispute Resolution. MU Law School’s nationally-ranked Center for the Study of Dispute Resolution was the first of its kind. It includes a large and diverse group of faculty who are on the cutting edge of research, curricular initiatives, practical training, and law reform in the area of Dispute Resolution. The Center offers a certificate for JD students, an LLM degree program in Dispute Resolution, a Mediation Clinic, and the Journal for the Study of Dispute Resolution, which has an annual symposium.
Qualifications
Candidates for this position must have an excellent academic record and either (1) substantial legal practice or judicial experience, (2) substantial experience in academia, or (3) advanced academic training.
Application Materials
The School of Law will review the Faculty Appointments Registration applications as they are distributed by the AALS. (If you are participating in the Faculty Appointments Register you do not need to mail or email your materials.) Applicants who are not participating in the Faculty Appointments Register must use the online application and be prepared to upload a cover letter and resume.
Application Deadline
Review of applications will begin immediately and will continue until the position is filled.
Other Information
The University of Missouri-Columbia is the flagship campus of the University of Missouri system and is one of only 34 public universities in the country belonging to the Association of American Universities, a group of elite research universities. As both a research and land grant university, we have opportunities for interdisciplinary interaction that are unmatched at all but a handful of other universities. In addition, Columbia is regularly ranked as one of the most livable cities in the country. Additional information about the School of Law is available at www.law.missouri.edu.
Benefit Eligibility
This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits
Equal Employment Opportunity
The University of Missouri is an equal access, equal opportunity, affirmative action employer that is fully committed to achieving a diverse faculty and staff. For more information, call the Associate Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.
To request ADA accommodations, please call Human Resource Services at 573-882-7976. TTY users, please call through Relay Missouri, 1-800-RELAY (735-2966) or en Español at 1-800-520-7309.


Please visit the Straus Job Website for new postings: http://lawmedia.pepperdine.edu/straus/careerpostings/. I posted several new positions today, including:

1. Conciliator (Mediator) at the State of California, Public Employment Relations Board, State Mediation and Conciliation Service in Sacramento, CA
2. Ombudsman Mediator at Kaiser Permanente in San Francisco, CA
3. Case Assistant Manager – Dispute Resolution at FINRA in Chicago, IL
4. Faculty Ombudsman at University of Texas Medical Branch in Galveston, TX
5. Senior Program Manager at Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation in Tucson, AZ

Cross-posted from Straus Institute of Dispute Resolution.

More information here.

[ Reply to This ]        2467

 Education Coordinator 
 by Editor  09/15/14 
Location: NY 
Expires 09/30/2014 

EDUCATION COORDINATOR
Type:
Full-time
Project/Site:
Harlem Community Justice Center
Location:
New York, NY
The Center for Court Innovation, a project of the Fund for the City of New York, is a unique public-private partnership that promotes new thinking about how courts and criminal justice agencies can aid victims, change the behavior of offenders, and strengthen communities. The Center creates demonstration projects that test new approaches to problems that have resisted conventional solutions. The Center’s demonstration projects include the nation’s first community court (Midtown Community Court), as well as drug courts, domestic violence courts, youth courts, mental health courts, and others. Nationally and internationally, the Center performs original research on topics of justice reform and provides consulting services to criminal justice innovators.

The Harlem Community Justice Center seeks an Education Coordinator to oversee and deliver educational services for justice-involved young adults ages 18-24 enrolled in the Harlem Justice Corps. This position requires a motivated, patient, and enthusiastic individual who possesses a belief in restorative justice and has a track record of assisting individuals who have been disconnected from traditional education institutions meet educational goals. The Education Coordinator must work as part of a multi-disciplinary team to retain program participants towards the achievement of rigorous employment and educational outcomes. The Education Coordinator will report to the Harlem Justice Corps Project Manager.

Responsibilities include, but are not limited to:

Assessing cohort members’ learning needs using nationally recognized assessment tools;
Work collaboratively with each corps member and their life coach to develop a personal education action plan that addresses their specific educational goals;
Providing regular academic advisement and counseling towards educational advancement, including preparing/enrolling in post-secondary education as appropriate;
Providing intensive education-related case management, including outreach to correctional facilities and schools to secure needed documentation or educational history , securing HSE waivers from schools where needed, and assisting members reenroll in high school;
Assessing local community education and vocational programs;
Referring members to educational/vocational services and acting as the Justice Corps educational liaison;
Teaching on-site HSE classes;
Teaching one on one pre-HSE and HSE classes;
Coordinating the provision of tutoring;
Overseeing the Corps web based-learning via Luminosity application;
Organizing regular education related trips, including outings to colleges;
Documenting participant milestones;
Recording work with members through regular notes and reporting;
Participating in regular team meetings;
Evenings and weekend availability is required.
Qualifications:

A bachelor’s degree required;
Department of Education Teaching Certification, state certified TASC instructor required;
A minimum of 2 years’ experience providing GED/TASC instruction;
Experience working with individuals with learning/behavioral challenges required;
Experience working with justice involved youth preferred;
Must have strong student engagement and classroom management skills;
Must possess a strong belief in restorative justice and the desire/skill to reinforce a culture of care and collaboration that addresses behavioral issues in a way that promotes social learning;
Requires a creative, assertive self-starter who can get things done in a high-paced, collaborative environment;
Must be able to work collaboratively with diverse partner agency staffs to meet specific goals;
Bi-lingual (English/Spanish) is a plus;
Credentials:
Bachelor's Degree
Bilingual Preferred:
Yes
Languages:
English
Spanish
Salary:
Commensurate with experience. Excellent benefits.
Deadline to Apply:
October 1, 2014
How to Apply:
Send cover letter and resume to:
Subject line: Education Coordinator
Attn: Debbie Boar, Deputy Project Director
Harlem Community Justice Center
170 East 121 Street
New York, New York 10035
E-mail:board@courtinnovation.org

Direct applicants only, no phone calls please.

The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer.

Cross-listed from maria Volpe's listserv. More info here.

[ Reply to This ]        2466

 DR Faculty 
 by Editor  09/05/14 
Location: Missouri 
Expires 09/30/2014 

The University of Missouri School of Law invites applications from entry-level candidates as well as experienced faculty for a full-time tenured or tenure-track position in the area of Dispute Resolution. While candidates with additional substantive areas of expertise are welcome, the ideal candidate will have a primary focus on teaching and scholarship in Dispute Resolution. Candidates for this position must have an excellent academic record and either (1) substantial legal practice or judicial experience, (2) substantial experience in academia, or (3) advanced academic training. MU Law School’s nationally-ranked Center for the Study of Dispute Resolution was the first of its kind. It includes a large and diverse group of faculty who are on the cutting edge of research, curricular initiatives, practical training, and law reform in the area of Dispute Resolution.

Application Procedure: Review of applications will begin immediately and will continue until all available positions are filled. The School of Law will review the Faculty Appointments Registration applications as they are distributed by the AALS. (If you are participating in the FAR you do not need to send your materials separately.) Applicants who are not participating in the Faculty Appointments Register must apply by submitting a cover letter and resume here.
[ Reply to This ]        2465

 Case Management Administrator 
 by Editor  09/02/14 
Location: AZ 
Salary: $20/hr 
Expires 09/06/2014 

Job Title: Case Management Administrator
Closing Date/Time: Fri. 09/05/14 11:59 PM Arizona Time
Salary: $20.33 Hourly
Job Type: Classified/Full-Time
Location: Phoenix, Arizona
Department: Superior Court


Position Overview Benefits Supplemental Questions

This position is primarily responsible for facilitating agreements and assisting with the drafting of forms for self-represented litigants in Family Court.

Position Qualifications:
Minimum education and/or experience:
Graduation from an academically accredited School of Law and one (1) year as a law clerk or other job related experience.

Knowledge, Skills, and Abilities:
Knowledge of legal research methodology and resources. Must have knowledge of court processes, procedures, and operations. Must have knowledge of State laws, rules, and regulations. Skilled in effective communication, both oral and written. Skilled in interpreting, analyzing, and evaluating legal information and documents.

Preferred special requirements:
40-hour Mediation Training Program.

NOTE: Degrees/credits must be from an academically accredited college or university as recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA).

Essential Job Tasks:
Intervene early on in the court process and meet with litigants in a conference setting to help them reach agreements on issues related to the division of property and debt, custody, parenting time, child support and spousal maintenance. Help litigants reach informed decisions by educating them on the laws and procedures which may pertain to their cases. Performs almost all functions a privately retained attorney would, but is neutral does not give legal advice and is not an advocate for either side. Engaged in the activity of preparing for and conducting Early Resolution Conferences with Family Court Litigants. Maintain statistics for the ERC program. Entering data into the Court’s Case Management system regarding scheduling and outcomes of conferences. Train and educate new Case Management Administrators, court staff and the public on the ERC process and how to file a divorce, custody and other family matters. Host how-to workshops for litigants.

Selection Procedure:
The Maricopa County Human Resources Department performs recruitment, assessment and other personnel functions on behalf of the Judicial Branch and its departments. The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a pool provided by Human Resources.

Apply here.

[ Reply to This ]        2464

 Mediation Program Director 
 by Editor  09/02/14 
Location: NC 
Expires 10/10/2014 

Position # 002191
Advertising Department OFFICE FOR EQUITY & DIVERSITY
Division Academic Affairs
Job Title Di rector-Professional (Other)
Advertising Job Title:
Working Title DIRECTOR OF CONFLICT RESOLUTION AND MEDIATION PROGRAMS
Number of Vacancies 1
Recruitment Range
(Commensurate with qualifications for faculty and non-faculty EPA) Commensurate with Qualifications
Job Description Reporting to the Associate Provost in the Office for Equity and Diversity (OED), the Director of Conflict Resolution and Mediation Programs will provide leadership and oversight of the unit's informal resolution strategies, programs, and resources. Services managed, coordinated, and offered by the Director will promote enhanced employee engagement, positive workplace environments, and proactive resolution to complex issues in the workplace and classroom.

Responsibilities and Duties

- Developing an educational initiative to inform faculty and staff about the benefits of conflict resolution and provide strategies for resolving conflict in the workplace.
- Addressing workplace disputes and concerns raised by faculty, staff, and student employees in an effort to resolve potential equal opportunity-related conflicts before elevating to formal grievance processes.
- Providing centralized conflict resolution information and services for faculty, staff and administrators.
- Informing the campus community about conflict resolution and mediation programs available through the Office for Equity and Diversity.
- Developing a network of diverse mediators available to assist with co-mediation services and educational programs.
- Coordinating private mediation sessions for faculty, staff and student employees experiencing conflict in the workplace and classroom.
- Reporting patterns and trends in conflict matters to the Associate Provost.
- Clarifying the institution's practices, policies and rules for individual clients seeking guidance and assistance.
- Creating programs and services to improve workplace communication, work relationships and other factors negatively affecting the workplace.
- Providing facilitative mediation and other conflict resolution strategies before and after a formal investigation and/or peer-hearing.
- Providing guidance regarding the revision of university policies, practices and protocols.
- Developing and overseeing an umbrella policy and/or standard operating practice for handling employee and student concerns and grievances.

NOTE: This position FTE is .75.
Minimum Qualifications Minimum Qualifications
- Masters, J.D. or Advanced degree in a related field OR a Bachelor's degree with at least five years of experience in mediation/conflict resolution services.
- A minimum of three years in one of the following: conflict resolution, mediation, employment regulations and practices, or policy application.
- Must have at least three years of higher education experience and a strong working knowledge of higher education operations.
- Must possess strong organizational skills; excellent written, speaking and listening skills; and demonstrated experience in working with and across diverse communities.
Preferred Education and Experience
Special Instructions to Applicants Candidates must submit a cover letter, a curriculum vitae/resume, and a list of three references, including contact information, on-line.
Department Homepage www.ecu.edu/oed
ECU Statement East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their protected veteran status, race/ethnicity, color, creed, genetic information, national origin, religion, sex, sexual orientation, age, disability, or political affiliation.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
Proper documentation of identity and employability is required at time of employment.
Rank Level Not Applicable
Job Open Date 07-03-2014
Job Close Date Open Until Filled
Date Initial Screening Begins 07-17-2014
Job Category Non-Faculty Instructional & Research
Full-time/Part-time Part-time
Applicant Pool All Applicants
Required Applicant Documents Resume / Curriculum Vitae
Cover Letter / Letter of Interest
List of References (including contact information)
Quicklink ecu.peopleadmin.com/applicants/Central?quickFind=75238
Application Types Accepted Candidate Profile (EPA only)

Apply here.

[ Reply to This ]        2463

 Foreclosure Mediation Coordinator  
 by Editor  09/02/14 
Location: FL 
Expires 09/20/2014 

Clarfield, Okon, Salomone & Pincus, P.L., is a full service, multistate, civil litigation law firm representing corporate and individual interests alike. We represent clients across a broad range of areas including insurance, mortgage servicing, commercial lending and collections. Clarfield, Okon, Salomone & Pincus P.L., offers a great working environment, competitive salary and a comprehensive benefits program.

Essential Functions

*Coordinates and sets foreclosure mediations
*Submits fee approval requests
*Sends out RMA package to borrower or attorney
*Prepares files for attorneys
*Checks pacer and uploads
*Uploads dockets
*Checks for missing items or modification package to present to borrower or attorney
*Checks mediation results and merges
*Sends results to clients
*Updates results in client systems
*Sends case style and service list to mediator
*Uploads cases
*Completes billing
*Sets up conciliation conferences
*E-files
*Sends modifications or missing item list to borrower or attorney
*Communicates with client regarding status

Requirements

*Minimum of 6 months of legal experience preferred
*Bachelors degree preferred, but not required
*Must have a high school diploma
*Ability to multi-task, and prioritize
*Ability to follow multistep process with a high degree of attention to detail
*Achieve daily production targets
*Proficient with MS Word, Excel, Outlook,
*Dependable, organized, detail oriented, self-motivated individual who enjoys working as part of a team in a fast-paced environment
*Must also be able to work independently

Apply here.

[ Reply to This ]        2462

 Family Support Coach 
 by Editor  09/02/14 
Location: OK 
Expires 09/25/2014 

Family Support Coach,

Public Strategies

Apply here.

[ Reply to This ]        2461

 Senior Employee & Labor Relations Consultant  
 by Editor  09/02/14 
Location: HI 
Expires 09/09/2014 

Title
Senior Employee & Labor Relations Consultant
Description
Performs senior professional work as a consultant with in-depth knowledge and experience in employee and labor relations. Work involves conducting investigations for the most complex employee relations’ issues. Will partner with managers and employees to diagnose and resolve employee relations’ issues. Responsible for working with the ELR Manager in development of organization-wide employee relations’ policies and practices. Responsible for collecting, analyzing and reporting on employee relations’ metrics and trends. Performs contract negotiations and administration.

 

Conducting Investigations

 

Responsible for conducting employee investigations and identifying appropriate outcomes for the most complex employee relations’ issues. Prepares documentation and reports outcomes for all investigations in the Complaint Management Process (CMP)on-line system. Reviews investigation reports of other ELR Consultants to ensure quality. Serves on organization-wide investigation committee as needed to review and administer investigation programs and decisions to drive organization-wide consistency.

 

Employee Relations

 

Administers an organization-wide employee relations program by formulating and recommending program

 

goals/objectives. Responsible for determining activities in accordance with internal policies and procedures, industry best practice and state/federal employment laws. Provides consultation and guidance to Client Service HR staff on employee issues and conflict resolution to reduce organizational risk. Responsible for development and delivery of training on ER topics.

 

ER Reporting & Analytics

 

Responsible for managing the Complaint Management Process (CMP) online system. Ensures appropriate data entry and provides system training for other ELR Consultants. Responsible for analyzing and reporting on trends.

 

Policy & Procedure Development

 

Assists with the development, administration and maintenance of HR policies and procedures to ensure compliance with Federal and State laws/regulatory requirements and alignment with internal policies, procedures and culture.

 

Labor Relations

 

Responsible for administering and interpreting labor agreements and grievance procedures. Will participate in investigating grievances. Provides support during union negotiations and may lead Interest-Based Bargaining (IBB).

Position Requirements

8 or more years of experience in employee, labor relations or related field.

Demonstrates an understanding of the full range of employment and labor laws and regulations.

Demonstrates an understanding of the theories and principles of investigations.

Demonstrates an understanding of the broader business implications of decisions.

Demonstrates an expert ability to manage complex risks and liability. May be responsible for identifying and resolving systemic issues.

Strong oral and written skills to prepare comprehensive and clear written documents, presentations and policies.

Training and/or work experience in problem resolution strategies, supervisory techniques, and intervention/negotiation experience to guide and develop individuals, groups and teams.

Strong analytical skills needed to review statistical results to make practical and meaningful recommendations.

Excellent working knowledge of technology and proficiency in the use of spreadsheet, word processing, data management, and presentation applications.

Excellent organization and time management skills to manage competing priorities.

 

Preferred Qualifications:

 

A Juris Doctor (JD) Degree.

Demonstrated experience with Labor Relations and Interest-Based Bargaining (IB

Previous experience working in an education setting.

5+ years of management experience. Training and/or certificate in Mediation.

Previous experience creating policies & procedures.

Certified as a Professional in Human Resources (PHR) or a Senior Professional in Human Resources (SPHR) by the Human Resources Certification Institute (HRCI).

Educational Requirements
Bachelor's Degree in Human Resources, Business or a related field and 8+ years of demonstrated experience in employee, labor relations or related field.

Salary 0

Department Admin/Human Resources - HR Empl Relations/Policy Mgmt

Work Year 12.00

Salary Schedule and Grade SR
Salary Grade = 37

Position Available Date

Special Notes

Close Date 9/8/2014

Location Kawaiahao Plaza

About the Organization We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

EOE Statement We are an Equal Opportunity Employer.

Work Type FT

Apply here.

[ Reply to This ]        2460

 Facilitator 
 by Editor  08/18/14 
Location: VA 
Expires 09/02/2014 



Job Details

Project Engineer Stf
Job ID #: 5371 Location: Springfield, VA
Functional Area: Engineering Education Required: Not Indicated
Position Type: Full Time - Regular Relocation Provided:
Experience Required: Not Indicated Clearance Level: TS/SCI

Position Description

Standard Job Description:

Coordinates planning, organization, control, integration and completion of engineering projects within area of assigned responsibility. Plans and formulates engineering program; reviews product design for compliance with engineering principles, company standards, customer contract requirements, and related specifications. Evaluates and approves design changes, specification and drawing releases. Coordinates activities concerned with technical developments, scheduling, and resolving engineering design and test problems.

Specific Job Description:

The SI has an exciting opportunity for a Portfolio Management professional to support our NGA Customer! If you have experience in project, program and portfolio management and a passion for organizational development and facilitation, we would love to hear from you!

This position is in support of a block of work which will cover the overall scope for specialized subject matter expertise to support Power and Systems organizational development and facilitation services for NGA.

The NGA Chief Operating Officer (COO) has a need for Portfolio Management expertise in Business Management, Portfolio Management, Resource Management and Business Analytics. Specifically, a critical thinker specializing in the Power and Systems Organization model geared to assisting in the development of the Portfolio Management Structure at NGA.

Overall Assignment Description:

Serves as a member of team that:

• Performs a wide range of functions and tasks to support customer activities associated with meeting facilitation.
• Manages time, resources, expectations, and deliverables.
• Works with various teams to effectively support process improvements.

Duties include:

Utilizing the Power and Systems model:

• Identify, develop, and conduct Power and Systems workshops as a core experiential tool in helping leaders at all levels of the organization see the organization as a system, recognize system conditions, and identify effective strategies for working in the system. Workshops should highlight the various spaces that exist in systems and the unique challenges that go with working in those spaces.
• Assist NGA government personnel in the use of tools that facilitate identification, understanding, of system behavior and help improve communication between leaders about the common challenges they face and the condition of their systems.
• Develop Power and Systems workshops for leaders at all levels that help identify the challenges of working in a changing environment and the different ways individuals respond to those changes.
• Work with individual customer leads and portfolio managers to identify appropriate on and off-site developmental processes that can be tailored to specific team goals.
• Assist the government in identifying teams within the portfolio management construct that would benefit from ad-hoc or periodic “time out of time” meetings to build trust and improve their performance as a group.
• Provide facilitation for “Time out of Time” meetings.
• Lead groups of people, a team, or an organization through a specific process that results in more effective and improved results.
• Provide structure for meetings ranging from daily tactical to high level strategic sessions.
• Design, develop, and deliver goals and objectives for the new portfolio management acquisition process.
• Utilizing the Power and Systems coaching methodology:
o Provide secure (e.g. TS/SCI) meeting location/conference space as needed to accommodate 10-250 person meetings in the Northern Virginia, St. Louis, MO and Denver, CO, areas.
o Support meetings with professional, unbiased facilitators responsible for accomplishing meeting goals.
o Provide one-on-one SCI-cleared accredited leadership coaches that are available for face to face exchanges.
o Provide one-to-many SCI-cleared accredited leadership coaches that are available to a group through a pre-determined process.
o Provide intervention/mediation services as required.
o Establish a mentor-protégé program connecting peer-to-peer and/or manager-to-subordinate relationship using the techniques as related to the Power and Systems process.
• Coordinates team activities with NGA senior leadership and ensures continued alignment between the COO, the portfolio leadership, and the contractor team.
• Interacts with the customer to provide ongoing facilitation services and organizational alignment activities.
• Develops and executes experiential learning programs that challenge the individual to improve group dynamics.
• Identifies and assesses customer needs, goals, and agendas for tactical and strategic sessions.
• Designs, develops, and delivers meeting goals and objectives.
• Uses instruments, assessments, and training to improve organizational performance.
• Conducts post-meeting scrubs and provides feedback on accomplishments.

Position Requirements

Required Skills:

• Ability to provide unbiased analysis in a given situation, issue, or problem.
• Experience working to identify and assess customer needs, goals, and agendas in setting up activities.
• Experience facilitating meetings to accomplish predetermined goals/objectives.
• Demonstrated strong organization skills.
• Demonstrated ability to prioritize tasks and resources.
• Demonstrated interpersonal and communications skills (written and oral).
• Strong collaborative skills to work in a team environment. Ability to effectively interact with people at diverse levels.
• Relevant experience developing and managing experiential learning for groups of 10 to 75.
• Experience using instruments/assessments/training to assist with improving organization performance.

The SI Organization is an Equal Opportunity and Affirmative Action Employer. M/F/V/D.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Apply here.

[ Reply to This ]        2459

 Director of Conflict Resolution and Mediation Programs 
 by Editor  08/18/14 
Location: NC 
Expires 08/30/2014 

Position # 002191
Advertising Department OFFICE FOR EQUITY & DIVERSITY
Division Academic Affairs
Job Title Director-Professional (Other)
Advertising Job Title:
Working Title DIRECTOR OF CONFLICT RESOLUTION AND MEDIATION PROGRAMS
Number of Vacancies 1
Recruitment Range
(Commensurate with qualifications for faculty and non-faculty EPA) Commensurate with Qualifications
Job Description Reporting to the Associate Provost in the Office for Equity and Diversity (OED), the Director of Conflict Resolution and Mediation Programs will provide leadership and oversight of the unit's informal resolution strategies, programs, and resources. Services managed, coordinated, and offered by the Director will promote enhanced employee engagement, positive workplace environments, and proactive resolution to complex issues in the workplace and classroom.

Responsibilities and Duties

- Developing an educational initiative to inform faculty and staff about the benefits of conflict resolution and provide strategies for resolving conflict in the workplace.
- Addressing workplace disputes and concerns raised by faculty, staff, and student employees in an effort to resolve potential equal opportunity-related conflicts before elevating to formal grievance processes.
- Providing centralized conflict resolution information and services for faculty, staff and administrators.
- Informing the campus community about conflict resolution and mediation programs available through the Office for Equity and Diversity.
- Developing a network of diverse mediators available to assist with co-mediation services and educational programs.
- Coordinating private mediation sessions for faculty, staff and student employees experiencing conflict in the workplace and classroom.
- Reporting patterns and trends in conflict matters to the Associate Provost.
- Clarifying the institution's practices, policies and rules for individual clients seeking guidance and assistance.
- Creating programs and services to improve workplace communication, work relationships and other factors negatively affecting the workplace.
- Providing facilitative mediation and other conflict resolution strategies before and after a formal investigation and/or peer-hearing.
- Providing guidance regarding the revision of university policies, practices and protocols.
- Developing and overseeing an umbrella policy and/or standard operating practice for handling employee and student concerns and grievances.

NOTE: This position FTE is .75.
Minimum Qualifications Minimum Qualifications
- Masters, J.D. or Advanced degree in a related field OR a Bachelor's degree with at least five years of experience in mediation/conflict resolution services.
- A minimum of three years in one of the following: conflict resolution, mediation, employment regulations and practices, or policy application.
- Must have at least three years of higher education experience and a strong working knowledge of higher education operations.
- Must possess strong organizational skills; excellent written, speaking and listening skills; and demonstrated experience in working with and across diverse communities.
Preferred Education and Experience
Special Instructions to Applicants Candidates must submit a cover letter, a curriculum vitae/resume, and a list of three references, including contact information, on-line.
Department Homepage www.ecu.edu/oed
ECU Statement East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their protected veteran status, race/ethnicity, color, creed, genetic information, national origin, religion, sex, sexual orientation, age, disability, or political affiliation.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
Proper documentation of identity and employability is required at time of employment.
Rank Level Not Applicable
Job Open Date 07-03-2014
Job Close Date Open Until Filled
Date Initial Screening Begins 07-17-2014
Job Category Non-Faculty Instructional & Research
Full-time/Part-time Part-time
Applicant Pool All Applicants
Required Applicant Documents Resume / Curriculum Vitae
Cover Letter / Letter of Interest
List of References (including contact information)
Apply here.

[ Reply to This ]        2458

 Mediator and Program Manager 
 by Editor  08/18/14 
Location: DC 
Expires 09/06/2014 


Job description
Meridian Institute has an immediate opening for the position of Mediator and Program Manager in our Washington, DC office. This position offers the opportunity to work with an experienced team in support of the work of the Joint Ocean Commission Initiative as well as other ocean related projects.

Meridian Institute is a non-profit organization whose mission is to help people solve complex and controversial problems, make informed decisions, and implement solutions that improve lives, the economy, and the environment. Our work focuses on a wide range of issues such as climate change, food security, emerging technologies, public health, and sustainability. More information about Meridian Institute is available at www.merid.org.

The Mediator and Program Manager will work closely with Meridian Institute's experienced staff to:

Assist in developing strategies for key work efforts and manage day to day details of projects under the guidance of senior staff and as part of a collaborative team
Interview participants and key thought leaders as part of "convening" activities
Design and facilitate effective meetings as appropriate
Provide meeting support and follow-up through the drafting and circulation of negotiation texts and other meeting documentation
Develop proposals, project budgets and assist in managing contractors
Serve as a liaison with support staff on administrative and logistical matters
We are seeking an individual who possesses a good understanding of the substance related to ocean policy issues. A Bachelor's degree in a relevant field of study is required. An advanced degree in a relevant field and at least five years of experience in ocean policy, science or advocacy is preferred.

Successful applicants will have strong oral and written communications skills, will be effective working with people, will be highly organized and will have skills and experience in third-party mediation and facilitation. The applicant should be a self-starter with a high level of initiative and will possess strong analytical and problem solving skills. Applicants will have a high degree of proficiency with word processing software, internet usage and electronic communications. Domestic and international travel is expected.

The salary for this position will be commensurate with experience. An excellent benefits package will be offered.

How to apply
Send cover letter, resume, and writing sample to apply@merid.org.

The deadline for applications is September 5, 2014. No phone calls please. We thank all applicants for their interest but only those chosen for an interview will be contacted. Meridian Institute is an equal opportunity employer.

Apply here.

[ Reply to This ]        2457

 Children's Health Coordinator 
 by Editor  08/18/14 
Location: OH 
Expires 09/02/2014 


COORDINATOR - ARTS THERAPY-73286
Description

DEPARTMENT: Division of Child Life and Integrative Care SUPERVISOR'S TITLE: Senior Clinical Director or Clinical Manager TITLES SUPERVISED: Music Therapists, Art Therapists, Art Therapy students, Music Therapy students, and Volunteers TOTAL NUMBER OF FTEs DIRECTLY SUPERVISED: 5-15 TOTAL NUMBER OF FTEs INDIRECTLY SUPERVISED: 0

PURPOSE OF POSITION: To provide supervision and clinical direction to clinical and support staff. To assist in the planning, direction, organization and control of functions for Creative Arts Therapies in order to meet the fiscal, patient care, research, and teaching needs of the Division of Integrative Care and the medical center. To apply knowledge and skill of Creative Arts Therapies in caring for the health needs of infant, child, adolescent, and adult patients and families.

Responsibilities
·Compliance - Patient Services Staff
Sustain a working understanding of regulatory requirements and accreditation standards. Support leadership in efforts to meet and sustain the regulatory compliance efforts of the department and hospital. Be mindful and judicious in monitoring safety and departmental policies and procedures. Ensure all individual certifications and Safety College requirements are fulfilled in a timely basis. Work with department managers, nurse council and magnet representatives to identify and share safety best practices. Be mindful of CCHMCs processes and compliance with CMS standards and freely communicate safety and compliance concerns to leadership team members.
·Patient Care - Age Specific and Culturally Diverse
Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning.
·Patient Care
Performs comprehensive assessments of patients and families reflecting an initiative understanding of their complex needs to develop short and/or long term goals. Consistently integrates age specific and culturally diverse concepts into patient care, taking into consideration both the patient's chronological age and developmental functioning. Facilitates patient and family involvement in developing a plan of care. Provides music therapy interventions that are goal-oriented and patient/family focused. Reassesses effectiveness of interventions, develops new approaches and educates others to new skill set. Communicates relevant patient care information to promote continuity of care. Contributes expertise in patient care conferences and/or rounds. Applies problem solving skills including the ability to anticipate changing patient needs. Reports suspicions of abuse and neglect as mandated for investigation. Promotes and supports pain management by active involvement advancing pain management in area/on unit and throughout the institution. Documents services and/or interventions provided. Follows up on referrals in a timely manner. Maintains fluent knowledge of resources and individualizes recommendations based on patient and family needs.
·Coordination
Demonstrates understanding of the entire scope of providing service throughout CCHMC consistent with the medical center's strategic plan. Actively participates in Leadership Team meetings. Willingly volunteers to serve on Leadership Team task forces to address time-sensitive issues and brings forth suggested resolutions to the group at large. Shares applicable and appropriate information with staff in a timely and consistent manner utilizing a variety of methods. Participates in the design of new programs for assigned locations, may initiate implementation and provides ongoing management. Coordinates work schedules to ensure optimal customer service considering individuals' skills and departmental needs. Resolves day-to-day customer service issues for the assigned location(s) and addresses issues as needed. Develops positive collaborative relationship with Clinical Directors and Clinical Managers within assigned area(s) to facilitate and sustain optimal operations.
·Staff Supervision and Development
Creates and maintains a climate which stimulates professional growth and development by providing personal and professional mentoring and support to all staff. Identifies, in conjunction with employees, needs for training and development of staff and coordinates with others as appropriate. Ensures completion of applicable competencies and mandatory activities. Creates opportunities for learning and development of clinical expertise that correlates with departmental and individual specialist's needs. Identifies staff responsibilities, standards and professional boundaries by which the specialist will be evaluated. Provides constructive feedback and makes appropriate recommendations for change. Monitors performance of staff, seeks input from others, and provides formal feedback utilizing a variety of methods including completion of performance reviews and performance counseling. Provides informal feedback throughout the performance year. Utilizes formal disciplinary processes when appropriate, seeking the counsel of Human Resource Business Partners when necessary. Ensures that clinical staff maintains standards of practice that conform to state and federal regulations and accrediting standards.
·Departmental Responsibility
Demonstrates understanding of departmental resources and budgeting process and functions within the fiscal parameters set forth by the department. Submits requests for supplies according to guidelines. Ensures that work areas are organized, safe and professional in appearance for employees, patients and families. Consistently identifies potential problems, clears barriers, and assumes ownership of problems. Utilizes creativity and flexibility to solve them at the lowest possible level demonstrating accountability of self and others. Consistently models and coaches co-workers in positive interactions and communication. Completes special assignments and projects while maintaining regular workflow. Increases personal and departmental productivity by identifying and implementing new work procedures. Proactively contributes to and encourages a positive work environment.
·Teamwork
Engages in multidisciplinary team process, actively participating in effective problem solving, collegial learning and pursuit of best practice. Models and coaches others in dealing with conflicts directly, constructively and tactfully. Models and encourages an atmosphere of cooperation, respect and trust within the team. Proactively responds to day-to-day needs of co-workers and division. Act as a mediator in order to resolve interpersonal conflicts within the division. Acts as a change agent to promote cohesiveness with and among peers and colleagues.
·Recruitment and Orientation
Participates in activities that heighten awareness of the profession. Communicates staffing needs to Clinical Manager, and other Coordinators. Coordinates recruitment and selection process for the assigned location(s) and participates in final hiring decision. Facilitates and oversees orientation process for all assigned new hires identifying appropriate clinical trainers for each competency area. Ensures understanding of policies, procedures and guidelines, identifies required competencies, coordinates schedules and creates/modifies templates in EPIC. Ensures completion of all required training activities prior to end of probationary period.

Qualifications

Skills & Competencies
·Leadership & Professionalism:
Demonstrate an independent work initiative, sound judgment, advanced leadership skills, diplomacy and a professional demeanor. Possess strong interpersonal skills and ability to effectively manage difficult or complex situations
·Physical:
Physical ability and stamina (bending, standing, squatting, moderate lifting and transferring) sufficient to be able to perform patient care and management duties.
·Communication:
Effective verbal, written, and interpersonal communication skills.
·Relationships:
Ability to promote and maintain positive working relationships.
·Diversity:
Ability to relate to persons of diverse age and demographic backgrounds.
·Coaching:
Ability to apply adult learning principles.
·Organization:
Possesses an independent work initiative, organizational ability, sound judgment, and a professional demeanor.
·Critical Thinking:
Using inductive and deductive reasoning to formulate general rules or principles and apply them to work; identifying flaws in logical reasoning; understanding complex conceptual relationships; accurately detecting underlying themes or patterns in data.
·Professional Knowledge:
Possess expert professional knowledge and clinical ability to develop and implement progressive research, clinical and/or educational programs for the pediatric population. Professional knowledge sufficient to assure quality of care within service areas.
·Technology:
Demonstrate working knowledge of computer technology.

Required:
·Bachelor's Degree in a creative arts therapy
·Current board certification. MT-BC credentials from Certification Board for Music Therapy
ATR-BC credentials from Art Therapy Credentials Board
·7 years progressively responsible experience

Preferred:
·Prior experience within a complex Medical Center
·Progressively responsible experience in creative art therapies
·Master's Degree in a creative arts therapy
Job Clinical/Non-Nursing
Primary LocationUnited States-Ohio-Cincinnati
Schedule Full-time
Shift Day Job
Job Type Standard

Department Child Life & Integrative Care
Employee Status Regular
FTE 1.0
Weekly Hours 40
Salary Range 25.2-42

Apply here.

[ Reply to This ]        2456

 Administrative Law Judge 1 
 by Editor  08/18/14 
Location: WV 
Salary: $47-88K 
Expires 08/28/2014 

Public Service Commission. Upon referral of a case to the Division of Administrative Law Judges and assignment of that case to a specific Administrative Law Judge (ALJ) , the ALJ reviews the case, including all documents that have been filed to date in that proceeding, and determines the appropriate action to be taken at that time on the case. The ALJ timely responds to all filings in assigned cases. The ALJ enters procedural orders setting cases for hearing when appropriate; scheduling any dates necessary to timely process the case; requiring the filing of prepared testimony when appropriate; and establishing a briefing schedule when necessary. The ALJ rules on all pre-hearing motions including motions regarding discovery disputes, motions to dismiss the proceeding and motions to join other parties, among other things. On occasion, the ALJ presides at pre-hearing conferences set up to simplify issues, amend pleadings and determine procedures to be followed at hearing in particularly complex cases. The ALJ will conduct the administrative hearing, rule on evidentiary questions and objections, swear in witnesses, question witnesses and ensure that the record developed at the hearing is the fullest record possible given the time constraints of the ALJ and the information available to the parties. The ALJ writes a formal recommended decision based upon the briefs submitted by the parties, the evidence adduced at hearing, and all applicable statutes, regulations and court and commission decisions. The decision must cite findings of fact which make specific reference to the portion of record where the information cited in the finding is contained, conclusions of law and orders. The ALJ must enter the recommended decision before the deadline imposed in the commission's referral order.
The ALJ travels extensively throughout the state for the purpose of holding administrative hearings, since cases are routinely scheduled in the area of the state where the parties are located. The ALJ will also occasionally serves as a mediator in cases where mediation is conducted. The ALJ may be required to issue interim relief orders in cases for the commission before or after they are referred to the division. The ALJ may be required to provide assistance in maintaining the commission's law library. Occasionally the ALJ is required to respond to general inquiries from the public, attorneys and the press relating to hearings and legal issues.
Public Service Commission has established a salary range of $47,352 to $78,822 for this classification.
If you qualify and need addtional information about this job, contact Beth Sharp 304-340-0324. This job may remain open until the job is filled.

Hiring Process: APPLY ONLINE. Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office (304) 558-3950 (8-4:30pm) for special instructions. Your eligible score will be based on information provided in your application.

If you have previously applied and want to update your name, address or email, do not re-apply. Simply login to your online account and click "My Account". Make changes and Save. You do not need to re-apply or notify us to make account contact information changes. If you must change or add education, work history, work preferences, or county availability, you may submit a new updated online application after 24 hours. We will use the most recent application. You MUST do this BEFORE any stated closing date. After that, you may send us a letter and we will update your record.

IMPORTANT: This posting is for one or more specific vacancies. Applicants will be considered ONLY for these position(s) and specified location(s). Your application will remain active for this job for 120 days or until the job is filled. Should this job title be re-opened for applications at a later date, applicants who remain interested in this job title MUST re-apply to be considered. You may complete an online Interest Card at our main jobs page to receive an email notice anytime jobs in this or other categories are posted.
MINIMUM QUALIFICATIONS:
Training: Admission to the West Virginia State Bar.

Experience: Two years of full-time or equivalent part-time paid experience as an attorney including trial experience or as an examiner or administrative law judge with an administrative body, or a judge of a court of record.
Your application should clearly indicate your experience in law practice, trial, and litigation.

Your applications should also indicate your current license status with the WV State Bar.

Do not apply unless you fully meet and can verify the above requirements.

Apply here.

[ Reply to This ]        2455

 Senior Employee Relations Specialist  
 by Editor  08/18/14 
Location: AZ 
Expires 09/05/2014 

As a Sr. Employer Relations Specialist at Go Daddy, you will be part of the HR Business Partner team responsible for supporting all teams for their performance management. You will support the development and administration of approved organization-wide policies and practices.

What does the job entail?

Provides day to day support to employees by answering questions on procedures, general inquiries and policy interpretation. Works closely with managers to ensure consistency in policy and procedure application.
Recommends improvements to policy that will focus on the employee experience.
Consults with management on employee issues and conflict resolutions and recommend solutions.
Works with leadership on the preparation of performance management documents including, Corrective actions, Performance Improvement Plans, Demotions & Terminations
Investigates employee issues and complaints to ensure timely and appropriate action taken. Consults with the legal department on investigations and employment actions.
Works closely with leaves coordinator on managing ADA and FMLA issues.
Serve as mediator and/or witness for employment actions (i.e.: terminations, PIP’s, demotions).
Reviews, investigates and draft responses to legal inquiries (EEOC, DOL, etc).
Provides training to supervisors and managers on HR policy and legal considerations.
Processes Unemployment Claims and ensure representation for hearings.

Do you have what it takes?

BA/BS degree in HR Management, Business or related field required
PHR, SPHR preferred
4- 6 years of HR Generalist or Employee Relations experience with a strong focus on employee relations and conducting complex investigations.
Knowledge of Arizona employment laws and regulations. Experience in multi-states preferred.
5+ years’ experience conducting investigations
Desire to take something good and turn it into something great, influencing change and continual process improvement.
Solid written and verbal communication skills.
Aptitude for employee related problem solving
Knowledge of employment laws and regulations
Strong organizational and work prioritization skill
Ability to work under pressure
As a part of GoDaddy's team, you help drive GoDaddy to its next level of domestic and global growth. From Marketing to Finance, PR to HR, our professional staff support and execute a successful business model that allows us to fuel success for countless entrepreneurs and innovators around the world.

Are you ready to GO with us?

When you GO with GoDaddy, you have the opportunity to be part of something special by making a meaningful difference in the lives of our customers. Their success is our success.

Here’s what you need:

Passion to contribute to a truly exceptional customer experience, no matter your job title
Understanding that innovation and creativity is a part of what we do every day
Agility and action orientation – we move at the speed of tech
Understanding of the privilege and obligation of being part of a team
Here’s what we’ll provide:

A fun, dynamic and challenging work environment
Formal and informal opportunities and support for ongoing learning, growth and development
Team building activities and recognition
Competitive base plus bonus incentive
100% employer-paid medical, dental, and insurance coverage for all benefit-eligible GoDaddy employees
Flexible time off policies
GoDaddy has been recognized because of its outstanding benefits, compensation, unique perks, diversity and company camaraderie. GoDaddy was awarded the 2011 and 2012 Alfred P. Sloan Award for Business Excellence in Workplace Flexibility Honoree - Arizona and Iowa. GoDaddy is the #1 IT Company on Inc. Magazine's inaugural Hire Power list of job creators.

GoDaddy believes its responsibility as a good corporate citizen is to make a difference in the communities in which we operate. As part of that philosophy, GoDaddy contributes to nonprofit organizations that focus on causes which are meaningful to our business, our customers, our employees and our community. Visit www.GoDaddyCares.com for more information.

GoDaddy is proud to be an equal opportunity employer!

Apply here.

[ Reply to This ]        2454

 Athlete Ombudsman 
 by Editor  08/12/14 
Location: CO 
Salary: $155-198K 
Expires 09/01/2014 

Athlete Ombudsman
Tracking Code
1886
Job Description
Summary
Provide independent advice to athletes at no cost about the applicable provisions of the Ted Steven’s Olympic Amateur Sports Act and Bylaws of the United States Olympic Committee (USOC), national governing bodies (NGB), Paralympic sports organizations (PSO), international sports federations (IF), the International Olympic Committee (IOC), the International Paralympic Committee (IPC), and the Pan-American Sports Organization (PASO), and with respect to the resolution of any dispute involving the opportunity of an amateur athlete to participate in the Olympic Games, the Paralympic Games, the Pan-American Games, world championship competition or other protected competition as defined in the Bylaws of the USOC, assist in mediating any such disputes and report to the Athletes’ Advisory Council.
Duties & Responsibilities
1. Provide independent advice to elite athletes and NGBs
a. Educate elite athletes on the rights, responsibilities and support available to them in the protection of athlete’s rights and in the dispute resolution procedures available to them, including, without limitation, with regard to “opportunity to participate”, anti-doping and safe sport matters
b. Review the NGB selection procedures manual and provide input when requested
c. Review and approve code of conducts and athlete agreements when requested
d. Maintain and provide to elite athletes a list of attorneys or other independent resources relevant to athletes’ rights and disputes
e. Maintain confidentiality as per governance bylaws of USOC and AAC.
2. Assist in mediating disputes
a. Minimize conflicts between individual athletes and Team USA family organizations in the selection of athletes to compete in the Olympic, Pan American and Paralympic Games, world championships and other protected competitions
b. Engage with athletes and NGB personnel to seek resolutions of disputes and potential disputes regarding issues involving athletes’ rights and responsibilities.
c. Create a library of appropriate sport rules and regulations
d. Attend Olympic, Pan American, Paralympic and Parapan Games as a fully credentialed member of the delegation staff living in the Village, working in the Athlete Center.
e. Provide Ombudsman duties and responsibilities at the site of these Games and supervise any volunteer supporting the Ombudsman’s office during Games.
3. Support the development of and propose possible USOC policies that suppport the rights and interests of athletes
a. Assist USOC and NGB staff and volunteers in reviewing policies, procedures and contracts that directly affect athletes' right to compete, due process rights, and selection of elite athletes for programs and/or teams that are provided financial and other substantive support
b. Suggest appropriate revisions to the USOC Bylaws and the AAC Bylaws affecting elite athletes
c. Support the interests of elite athletes in legislative initiatives of the USOC & NGBs, including providing input to any potential revisions to the Ted Stevens Olympic and Amateur Sports Act and reports required there under and similar activities (e.g. USADA, WADA, IFs, Safe Sport, etc.).
4. Report to the AAC on a regular basis
a. Work with and advise the Athletes’ Advisory Council (AAC) leadership on pertinent issues regarding athletes and athletes’ rights
b. Establish and maintain communications with the AAC on policy development and implementation as it affects athletes' rights, including discussion of pertinent disputes
c. Consult with AAC representatives on review of competition selection procedures and other USOC/NGB policies such as WADA/USADA policies
d. Attend all regular AAC meetings and provide reports to the full AAC on a regular basis and when requested
e. Report to the AAC Chair on a at least a bi-weekly basis
f. Compile and distribute “hot topics” summaries to athletes using appropriate communication tools
5. Serve as USOC Executive Team member to represent athlete interests and provide reports to the USOC on a regular basis.
6. Supervise the Assistant Ombudsman including development and performance management.
7. Manage financials in accordance with USOC financial guidelines.

Minimum Qualifications Required
Education:
• Undergraduate degree from an accredited university required
• J.D. degree required
Experience:
• 10 years of progressive experience in the Olympic or Paralympic Movement as volunteer, athlete, coach or staff member required
• Experience as a national or world class athlete preferred
• Experience with managing/leading others with skills in managing others’ performance successfully

Skills:
• Strong mediation and conflict management skills; mediation certification preferred
• Ability to analyze, interpret and apply complex legislation, sport rules, contracts, policies and protocols
• Strong verbal, listening, written and presentation communication skills; must be able to hear & activate feedback
• Ability to forge strong relationships and engender trust with key constituents in an appropriate manner
• Ability to work and communicate constructively and collaboratively with diverse groups of people and constituents
• Proficiency and comfort with using social media and trending communication tools with professionalism

Tools, Equipment, & Conditions
• Moderate to extensive travel required; must possess a valid passport
• Standard office equipment
• Office environment in multi-story building

Job Location
Colorado Springs, Colorado, United States
Salary
154,528.00 - 198,000.00 USD

Cross-listed from maria Volpe's listserv

Apply here.

[ Reply to This ]        2453

 Employee & Labor Relations Specialist 
 by Editor  08/11/14 
Location: MD 
Salary: $52-88K 
Expires 08/27/2014 

Posting Details

Position Information
Functional Title Employee & Labor Relations Specialist
Functional Category Human Resources/Fair Practice
Grade GS.18
FLSA Status Exempt
Requisition Number 14-0195
Number of Vacancies 1
Job Level Non-Management
Job Code N/A
Job Description Summary
HR Generalist

Organization Name Human Resources
Reports to Group Leader, Employee & Labor Relations
Full or Part Time Full Time
If Part Time how many hours per week
Regular or Temporary Regular
Position End Date (if temporary)
Work Schedule
M-F; no telework permitted.

Position Location Laurel
Position Summary Information
General Summary
The Human Resources Generalist is a strategic business partner helping to build and strengthen the human resources of the organization that will enable teams to achieve their mission. Provides the full scope of human resources services, with an emphasis on employee and labor relations, to an assigned team with an employee population of 200-500.

Essential Functions
*Investigates, gathers and analyzes information to ensure that employment actions comply with established policies, human resource laws, and the collective bargaining agreement

*Assists in the administration of organizational policies and the collective bargaining agreement

*Supports client teams in human resources-related matters such as employee and labor relations, human resources policy guidance and interpretation, performance management and the disciplinary process

*Provides management and employees with counsel and assists management in resolving employee relations issues

*Provides management and employees with general benefit and compensation information as well as coaching as needed

*Analyzes, researches, provides recommendations, and develops new policies or updates existing policies on a variety of employment issues in compliance with evolving and current laws and organizational standards

*Assists with analyzing complaints, conducting investigations, and providing recommendations to management in the handling of formal and informal complaints that fall outside the scope of the Fair Practice Office or in the absence of the Fair Practice Officer

*Coordinates the grievance process for both union and non-union employees

*Assists with new hire orientation, including processing of non-benefit related paperwork (i.e. I-9, tax forms, direct deposit, disclosure forms)

*Assures the effective operation of the performance management system within the Team

*Maintains liaison with the Human Resources Office to assure that policy and practice are coordinated with other WSSC teams

*Performs all tasks and job functions in compliance with regulatory requirements

Other Functions
*Designs and facilitates management studies and other special projects

*In conjunction with team leadership, develops business project mapping, decision analysis, workload measurement and job design

*In conjunction with Team leadership and the Human Resources Office, develops and implements a strategic workforce plan

*Performs other related duties as required

Work Environment And Physical Demands
*Work is performed in an office environment.

Required Knowledge, Skills, And Abilities
*Working knowledge of human resources policies, practices and tools and demonstrated knowledge of pertinent employment laws and regulations

*Working knowledge of project management

*Demonstrated ability in strategic thinking, internal consulting, conflict resolution, communication at all organizational levels, negotiation and mediation, and change management

*Ability to communicate effectively verbally and in writing

*Ability to make independent decisions, implement those decisions, and solve problems

*Ability to exercise sound judgment

*Ability to use standard office automation software

Minimum Education, Experience Requirements
*BS degree in Human Resources, Business Administration, Public Administration or a related discipline

*5+ years of progressively responsible experience in human resources, that demonstrates professional responsibility in multiple program areas such as employee relations, labor relations, compensation management, talent management, learning and organizational development and/or benefits management

Additional Requirements
*Certification as Professional in Human Resources (PHR) (or if otherwise qualified, must obtain PHR certification within 36 months of employment as an added condition of employment)

*A valid driver’s license with no more than four points and the ability to obtain a WSSC driver’s permit

*Completion of the Washington Suburban Sanitary Commission Financial Disclosure Statement within 30 days of employment and annually thereafter

Preferences
*Master’s degree or other advanced degree

*Prior experience working in a strategic business partner model

*Prior experience handling employee and labor relations matters

*Prior experience in a unionized setting

*Prior experience leveraging HRMS systems such as Oracle, SAP, and/or PeopleSoft

Salary $52,236 - $88,245
Posting Detail Information
EEO Statement
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
It is the policy of the Commission to select new employees and to promote current employees without regard to race, sexual orientation, sex, religion, national origin, marital status, or handicap. The Commission does not discriminate against qualified individuals with a disability and will make reasonable accommodation for any disability that does not result in undue hardship for the Commission.

Close Date
Open Until Filled Yes
Special Instructions to Applicants
Additional Information
Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a legal right to work in the United States?
Yes
No
* Do you have a valid driver’s license?
Yes
No
* Do you have a Bachelor’s degree?
Yes
No
* Do you have a Master's or other advanced degree?
Yes
No
* Do you currently hold an active PHR or SPHR certification?
Yes
No
* Do you have 5 or more years experience in HR that demonstrates your knowledge of multiple program areas such as employee relations, labor relations, talent management, compensation management, learning and organizational development and/or benefits management?
Yes
No
* Do you have formal experience handling employee and labor relations issues?
Yes
No
* Do you have experience in a bargaining union environment?
Yes
No
* Do you have previous experience working in a strategic business partner model?
Yes
No
* Do you have prior experience using HRIS systems such as Oracle, SAP, and/or PeopleSoft?
Yes
No
Applicant Documents

Required Documents
Resume
Optional Documents
Cover Letter/Letter of Application
Letter of Recommendation 1
Letter of Recommendation 2
Writing Sample

Apply here.

[ Reply to This ]        2452

 ADR Mediator (2 positions) 
 by Editor  08/11/14 
Location: FL & PA 
Salary: $61-79K 
Expires 08/14/2014 

Equal Employment Opportunity Commission is looking for an ADR Mediator in Miami, FL and Philadelphia, PA:
Job Title: ADR Mediator
Agency: Equal Employment Opportunity Commission
Job Announcement Number: D14-OFP-1183231-132-TMD
SALARY RANGE:
$60,877.00 to $79,138.00 / Per Year
OPEN PERIOD:
Tuesday, August 5, 2014 to Wednesday, August 13, 2014
SERIES & GRADE:
GS-0301-12
POSITION INFORMATION:
Full Time - Permanent
PROMOTION POTENTIAL: 13
DUTY LOCATIONS:
2 vacancies in the following location(s):
Miami, FL View Map
Philadelphia, PA View Map
WHO MAY APPLY:
United States Citizens
SECURITY CLEARANCE:
Public Trust - Background Investigation
SUPERVISORY STATUS:
No
JOB SUMMARY:
SALARY WILL BE ADJUSTED TO REFLECT LOCALITY ADJUSTMENT
The Equal Employment Opportunity Commission (EEOC) is composed of a highly motivated and diverse team dedicated to the agency's mission - to eradicate employment discrimination. Come join us and make a difference.
We are looking for an experienced professional with a background in resolving disputes. As an EEOC mediator, you will mediate cases for the lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination based on race, color, sex, religion, national origin, age and disability.
TRAVEL REQUIRED
Occasional Travel
Some Travel May Be Required
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
U.S. Citizenship
Relevant experience (See Qualifications below)
Males born after 12/31/59 must register with the Selective Service
Travel may be required
DUTIES:
Back to top
As a mediator, you serve as a neutral third party helping employees (or job applicants) and employers resolve charges of employment discrimination in a confidential forum. Employment discrimination issues vary in scope and complexity, but all cases require you to work with the parties to actively listen, openly communicate, and focus on reaching a resolution to the issue. A typical workday may include:
· encouraging the parties to come to the negotiation table by educating them on the benefits of resolving their dispute through mediation instead of investigation and litigation;
· conducting a mediation session by meeting face-to-face with the parties;
· assisting the parties in devising and drafting a settlement document, and
· speaking to interested stakeholders to promote the EEOC’s mediation program.
QUALIFICATIONS REQUIRED:
Back to top
In order to be considered qualified, you must demonstrate, in your resumé and responses to the questions, at least one year of specialized experience equivalent to the GS-11 grade level in the Federal service. This specialized experience must establish your ability:
· to use ADR to resolve EEO disputes, such as mediation and other techniques to facilitate communication between parties to break impasses and/or further parties’ understanding of different perspectives and interests in order to successfully guide parties toward mutual agreement, and
· to promote the use of ADR as a vehicle for resolution of employment-related disputes (with emphasis on EEO disputes) through organizing and delivering public presentations about mediation to organizations.

Your application will be evaluated on the following Core Competencies:
1. Ability to analyze issues in dispute and evaluate their importance and susceptibility to compromise
2. Ability to make concise, accurate and persuasive oral and written presentations and provide reports
3. Ability to enter into tense situations and deal effectively with people of varying personality, temperament, prejudices, and personal attitudes
4. Ability to speak to EEO laws and ADR policies, procedures and practices
5. Ability to apply principles, methods and practices of mediation techniques
6. Ability to develop and plan mediation activities and programs
All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at http://www.opm.gov/qualifications .
Review and Evaluation
HOW YOU WILL BE EVALUATED:
We will review and evaluate your resumé and supporting documentation to determine if you meet the minimum qualifications for this position. If you meet the minimum qualifications for this job, we will evaluate your resumé and supporting documentation to assess the quality, depth and complexity of your accomplishments, experience and education as they relate to the core competencies listed above. Depending on the results of our evaluation, you will be placed in one of three categories; (1) Best Qualified, (2) Well Qualified, or (3) Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Those placed in the Best Qualified category will most likely be forwarded to the selecting official.

You should be aware that all of your submissions and responses are subject to evaluation and verification. Deliberate attempts to falsify information may be grounds for not selecting you.
BENEFITS:
Back to top
OPM offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at
https://help.usajobs.gov/index.php/Pay_and_Benefits

Relocation expenses will not be paid.
OTHER INFORMATION:
• You will be required to serve a probationary period of 1 year.
• EEOC will not pay travel, transportation and relocation expenses.
• You may be required to travel and you may be required to apply for a government travel card.
• A background investigation is required and continued employment is contingent on completion of that process to determine suitability for federal employment.

HOW TO APPLY:
Back to top
Recommended Method for Submitting Your Materials:

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in Required Documents.
You must submit a complete application package by 11:59 p.m. Eastern Standard/Daylight Savings Time on the closing date of the announcement. Failure to provide all required documents will result in you not being considered for employment.
· To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
· Click the Submit My Answers button to submit your application package.
· It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
· To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
· To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Faxing Applications or Supporting Documents:
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s) please follow the steps below:
1. To fax your documents, you must use the following cover page http://staffing.opm.gov/pdf/usascover.pdf and provide the required information. The Vacancy ID is [GK1183231].
2. Fax your documents to 1-478-757-3144.
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items http://www.opm.gov/forms/pdfimage/opm1203fx.pdf.
3. Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.
Resumes/Applications and supporting documentation will NOT be accepted by mail. Should you need assistance please contact the individual identified in this announcement at least 2 days prior to the closing date.

Additional Information:

You can apply for a non-competitive appointment if meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled Schedule A eligible (Note: for additional information for those with disabilities, see the website, https://www.opm.gov/disability). You must provide supporting documents in order to receive consideration. If you are interested in being considered under this special authority, please fax your complete application package to the EEOC at 202.663.4324, Attn: Disabilities Program Manager.

The EEOC provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the EEOC’s Disability Program Manager by e-mail at DisabilityProgramManager@eeoc.gov or by telephone at (202) 663-4339. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Special Employment Consideration:
Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, and returning Peace Corps volunteer are examples of individuals who are potentially eligible for a non-competitive appointment. For further information click here http://www.opm.gov/strategic_management_of_human_capital/fhfrc/default.asp. If you are eligible and would like to be considered for one of these noncompetitive appointments, please indicate the type of appointment you are seeking on your application and follow all other instructions for applying shown above.
REQUIRED DOCUMENTS:
REQUIRED DOCUMENTS:
The following documents are required for ALL APPLICANTS:
• Resume’ showing relevant experience
• SF-50 (former federal employees only)

Applicants claiming Veterans’ Preference must also submit:
• A copy of your DD-214, member copy 4.
• Veterans claiming 10 point preference, must also submit the following: Veterans Administration Letter and SF-15.
CTAP/ICTAP: Career Transition Assistance Program/Interagency Career Transition Assistance Program.
Eligible federal employees who were displaced from their positions may be eligible for selection priority for this vacancy. In order to qualify, 1) you must be found well-qualified; 2) you must be rated at 85 or above on the rating criteria for this position; 3) submit copy of RIF separation notice and/or SF-50 that documents the RIF separation action; and 4) submit proof of your most recent performance rating of at least “fully successful” (Level III) or its equivalent.
Information about CTAP/ICTAP eligibility is on OPM’s Career Transition Resources Website at
http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/
AGENCY CONTACT INFO:
Jewel Gilliam
Phone: (202)663-4350
Email: JEWEL.GILLIAM@EEOC.GOV
Agency Information:
Equal Employment Opportunity Commission
131 M Street NE
Washington, DC
20507
USA
WHAT TO EXPECT NEXT:
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

Cross-listed from Straus Institute listserv

[ Reply to This ]        2451

 Labor Relations Specialist 
 by Editor  08/11/14 
Location: Virgin Islands 
Salary: $37-42K 
Expires 09/01/2014 

Job Description:

DESCRIPTION
This is highly responsible technical and administrative work in administering the labor laws of the Virgin Island and the labor agreements covering the respected employees. An employee in this class resolves charges of employment discrimination and determines compliance with statutory provisions with respect to wages, hours and working conditions. Work involves responsibility for processing grievances, providing guidance to management and coordinating all activities in labor relations. Work is also performed in accordance with Federal and local labor regulations. Work is reviewed upon completion of assignments and through reports submitted for consistency.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)
• Supports Director in managing labor relation matters;
• Conduct internal investigations of complaints and alleged violations of company policies, rules and standards of conduct and ethics;
• Interviews witnesses for case preparation;
• Obtain supporting documents from respective school/activity center head;
• Assists in preparation for arbitration and mediation hearings;
• Provide expert advice and assistance to supervisory and managerial personnel to address an array of employee conduct and performance issues and grievances of varying levels of complexity;
• Compose disciplinary/ adverse actions and performance-based action letters and grievance
responses timely;
• Analyzes information gathered in order to make determination and settlements;
• Recommends remedial actions to correct violations of non-compliance utilizing appropriate laws,
rules and regulations;
• Maintains accurate and complete case records and files from inception to conclusion by conducting case research and following established policies and procedures;
• Prepares monthly, quarterly, annual and other comprehensive reports that include statistics and charts;
• Share appropriate information within the team to improve overall knowledge of employee and labor relation processes;
• Develop and implement labor relation training;
• Performs other work related.

Skills Required

All interested applicants should submit a cover letter and resume to careers@doe.vi


EDUCATION AND EXPERIENCE
• Bachelor’s degree from an accredited college or university and a minimum of three (3) years of progressive experience with Collective Bargaining Agreements (CBA), grievances, mediation, and arbitration.

SPECIAL NECESSARY QUALIFICATION
• Must possess a valid Virgin Islands driver’s license and willingness to operate a government vehicle;
• Must have the ability and willingness to travel between islands.


KNOWLEDGE, SKILL AND ABILITIES
• Knowledge of current employment and labor law, as well as extensive knowledge of collective
bargaining history and trends;
• In depth knowledge on handling a wide range of labor-management relations and/or employee
relations issues that include discipline, appeals, grievances, performance based actions, unfair
labor practice charges, negotiation/negotiability appeal principles and strategies;
• Thorough knowledge of techniques and procedures of investigation, conciliation and enforcement
of federal and Virgin Islands labor laws;
• Ability to write clear, concise, comprehensive reports;
• Ability to establish and maintain effective working relationships with all stakeholders during the
course of work;
• Ability to collect and assemble information, engage in case research, analyze both sides of an
issue and make appropriate recommendations;
• Ability to use the personal computer and related software applications;
• Sound organizational and planning skills with a solid attention to detail;
• Demonstrated ability to organize, coordinate, and execute on detail;
• Demonstrated ability to effectively manage and participate in multiple concurrent projects;
• Effective communication skills and excellent interpersonal skills;
• High level of critical thinking and reasoning skills;
• Strong written and oral communication skills.

Company Information More jobs from this company
Company Name: USVI Department of Education
Company Description:
USVI Department of Education hires teachers and support staff for public schools and activity centers.

Apply here.

[ Reply to This ]        2450

 Case Manager 
 by Editor  08/11/14 
Location: IL 
Expires 08/19/2014 

Careers at Mercy Housing

MAKE A DIFFERENCE TO ALLEVIATE POVERTY AND HELP THOSE IN NEED

Search our Careers Create Resume Career Center FAQs Login

Case Manager

Division : Mercy Housing
Location : Chicago IL US 60640
Property : Major Jenkins Apts
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Education : Bachelor's Degree Preferred
Category : Project/Program Management
Job Description :
There are two openings for a Case Manager in Major Jenkins.

The Case Manager works with individual residents or family units to develop appropriate case plans, goals, and follow-up. Provides on-going assessment and support. Assists the residents to utilize community resources to meet individual needs; also works with residents to identify their skills and abilities to promote personal growth.

JOB FUNCTIONS/RESPONSIBILITIES

1. Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.

2. Work with team to ensure building standards are met; participate in wellness checks and unit inspection follow-up.

3. Design and implement daily activities that promote Mercy Housing’s program model.

4. Participate in weekly site team meetings as requested.

5. Advocate on behalf of the residents (public aid, social security, home services, etc.) and make referrals as necessary.

6. Develop leadership skills in residents and resident involvement in civic life through programs.

7. Participate in organized strategies which enhance best practices and support enhanced quality of resident services.

8. Maintain proper records on case management and/or other activities as instructed. All records should include follow-up plans.

9. Attend all required training to ensure individual and professional growth.

10. Facilitate youth activities and groups – bringing people together (in buildings where families reside).

11. Obtain third-party providers and coordinate delivery of services for support groups under the supervision of credentialed professionals.

12. Create, plan, and implement activities; monitor monthly calendar.

13. Enter resident services activity data into the approved data system(s) in a timely manner.

13. Enter resident services activity data into the approved data system(s) in a timely manner.

Job Requirements :
Education:
Bachelors degree in social sciences or related field strongly preferred.

Experience:
Minimum of one year experience working with homeless and/or low and mixed-income populations in addition to experience in child welfare, family work, and substance abuse; have an understanding of low-income and homeless individuals and their specific needs. Knowledge of crisis prevention, intervention, goal setting, and resolution techniques; should be able to match such techniques to particular circumstances and individuals. An equivalent combination of experience, education, and/or training may be approved.

CADC experience preferred

Abilities:

• Strong organizational skills.

• Strong verbal, written, and communication skills.

• Ability to handle potentially volatile situations; conflict mediation and negotiation.

• Basic math and analysis skills.

• Ability to develop case plans.

• Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.

• Demonstrate clear, professional boundaries; act in a professional manner.

• Ability to work in a team environment.

• Ability to achieve expected results with residents.

• Understand and commit to the Mission and Values of Mercy Housing.

% of Travel Required : None
Open Date : 08/08/14

Apply here.

[ Reply to This ]        2449

 EEO Specialist 
 by Editor  08/11/14 
Location: VA 
Salary: Approx $55K 
Expires 08/19/2014 


E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Effective June 1, 2011, agencies in the Commonwealth of Virginia's Executive Branch will use the E-Verify system to confirm identity and work authorization.

If you need to edit your application information before applying for a position, please click on the Edit Application link on the left hand side of margin (you must be logged in to your account to see this option). You will not be allowed to change your application information after you have applied for a position.

Position Information
Working Title EEO & Employee Relations Specialist
Role Title Human Resource Analyst I - 19091
Job Open Date 08-11-2014
Job Close Date
Jobs close at 5pm EST. 08-18-2014
Job Type Detail
Definition Restricted Full-Time Salaried - Non Faculty- FTS-1R
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)? No
Hiring Range Negotiable to $55K
Agency Dept of Health (601)
Agency Website Click Here for Agency Website
Location Richmond (City) - 760
Sublocation Richmond /Headquarters
Position Number HR005
Job Posting Number 0082625
Does this position have telework options? No
Bilingual/Multilingual Skill Requirement/Preference No
Type of Recruitment
Definition General Public - G
Job Type
Definition Full-Time (Salaried)
Pay Band
Job Description This position is within the agency's Office of Human Resources and reports to the EEO and Employee Relations Manager. This position is responsible for conducting preliminary intake for routine employee relations issues; suggesting methods and resources for resolving workplace conflict; guiding employees, supervisors and managers through the basic steps of the grievance procedure; tracking cases to ensure compliance with deadlines and other requirements; and assisting with workplace investigations, ER- and EEO-related data entry and analysis and other projects as assigned.
Minimum Qualifications Broad-based knowledge of human resource practices and federal and state laws and regulations affecting human resources, including but not limited to Title VII, Equal Pay Act, Americans with Disabilities Act, Family and Medical Leave Act and the Virginia Freedom of Information Act.
Familiarity with workplace investigation principles and process. Ability to develop and maintain a file tracking system. Proficiency in the operation of computers, related software applications (word-processing, database, graphic presentations, information systems, etc.) and standard office equipment. Knowledge and proficiency with the use of Microsoft Office applications. Ability to communicate effectively orally and in writing and to use active listening skills. Ability to understand, interpret and explain written policies and procedures. Must be well organized and be a strong team player.
Preferred Qualifications Bachelor's degree in Human Resources or related field; experience and/or certification as a mediator; experience conducting workplace/personnel investigations and preparing investigative reports. Demonstrated ability to explain processes for resolution of and/or complaint (e.g., mediation, grievance procedure, etc.) for employee relations and EEO issues within a government entity.
Special Requirements
Special Instructions to Applicants
Optional Applicant Documents Resume
Cover Letter
Required Applicant Documents
Contact Information
Name Ishneila Moore

Apply here.

[ Reply to This ]        2448

 EEO Specialist 
 by Editor  08/11/14 
Location: IL 
Salary: $60-75K 
Expires 08/30/2014 

Employee Relation & Equal Employment Opportunity (EEO) Specialist
EBS Location: CORP - Illinois
Job Code: 20
# of Openings: 1
Description
SummaryThe Employee Relation (“ER”) and EEO Specialist is responsible for supporting the company’s compliance with Equal Employment Opportunity (EEO) laws, Affirmative Action (AA) laws and HR compliance programs. To be considered for this position, you must have a working knowledge of applicable EEO laws and relevant work experience implementing those laws, including conducting internal investigations and responding to agency charges. This position reports directly to the Director of Human Resources, with significant interaction with the Legal Department and external government compliance and enforcement agencies including, but not limited, to the U.S. Equal Employment Opportunity Commission, U.S. Department of Labor and state and local agencies for compliance reviews, reporting requirements and on-site investigations.Typical duties for this position include, but are not limited, to: the timely investigation and resolution of internal employee matters, such as claims involving discrimination, harassment and misconduct; the management, tracking and reporting of claims activities; serving as a subject matter resource on company policies and procedures, internal investigations, complex personnel issues and the development and delivery of EEO compliance training programs. Out of state travel: 20% Salary range: $60,000 - $75,000Location: Chicago
Specific Responsibilities:
Investigate and resolve employee complaints of discrimination and harassment.
Conduct internal investigations, prepare comprehensive investigation reports and communicate recommended findings and impressions.
Manage agency charges of discrimination, including preparation of position statements and evidentiary disclosures, coordination with outside counsel when appropriate, and participation in resolution initiatives such as mediation.
Recommend corrective action when appropriate.
Counsel managers and supervisors on employee-relations issues involving discrimination/harassment/retaliation, application of disciplinary policies/procedures, HR compliance, FMLA, ADA, Workers’ Compensation, wage and hour laws, I-9 compliance, etc.
Design, review, implement and maintain best in practice EEO compliance programs and policies on companywide basis.
Develop resource materials and conduct training activities to promote understanding of EEO, AA and compliance programs.
Provide guidance on reasonable accommodation requests in context of ADA and light-duty programs.
Work closely with Legal Department to audit existing HR practices to ensure compliance with applicable laws and to identify going-forward best practices.
Manage HR compliance activities related to Employee Helpline.
Provide support for other HR-related responsibilities as may be determined by the HR Director.
Qualifications:
5+ years of human resources generalist experience, with a minimum of 2 years specialization in HR compliance programs and EEO claims handling and investigation.
Bachelor’s degree in human resources management, employment law, labor relations or a related field of study.
Society for Human Resources Management (PHR, SPHR) certification is preferred.
Bilingual English/Spanish both orally and written is a plus.
Prior experience in multi regional/state service industry highly desired.
Thorough and broad understanding of EEO-related laws, rules and regulations.
Ability to identify relevant issues, organize and conduct effective investigations, prepare concise and cogent written reports, and make recommendations for administrative action.
Excellent leadership and management skills.
Ability to work collaboratively.
Effective oral and written communication skills, organizational and analytical capabilities as well as maturity, good judgment, problem-solving skills and work experience in a diverse environment.
A high degree of ethical professionalism regarding decision making and the protection of sensitive and confidential personnel information.
Ability to mentor and train staff.
Ability to work within stringent deadlines and to work in a fast-paced environment.

Apply here.

[ Reply to This ]        2447

 Director of ADR and Mediation Program 
 by Editor  08/04/14 
Location: NC 
Expires 08/12/2014 

Position # 002191
Advertising Department OFFICE FOR EQUITY & DIVERSITY
Division Academic Affairs
Job Title Director-Professional (Other)
Advertising Job Title:
Working Title DIRECTOR OF CONFLICT RESOLUTION AND MEDIATION PROGRAMS
Number of Vacancies 1
Recruitment Range
(Commensurate with qualifications for faculty and non-faculty EPA) Commensurate with Qualifications
Job Description Reporting to the Associate Provost in the Office for Equity and Diversity (OED), the Director of Conflict Resolution and Mediation Programs will provide leadership and oversight of the unit's informal resolution strategies, programs, and resources. Services managed, coordinated, and offered by the Director will promote enhanced employee engagement, positive workplace environments, and proactive resolution to complex issues in the workplace and classroom.

Responsibilities and Duties

- Developing an educational initiative to inform faculty and staff about the benefits of conflict resolution and provide strategies for resolving conflict in the workplace.
- Addressing workplace disputes and concerns raised by faculty, staff, and student employees in an effort to resolve potential equal opportunity-related conflicts before elevating to formal grievance processes.
- Providing centralized conflict resolution information and services for faculty, staff and administrators.
- Informing the campus community about conflict resolution and mediation programs available through the Office for Equity and Diversity.
- Developing a network of diverse mediators available to assist with co-mediation services and educational programs.
- Coordinating private mediation sessions for faculty, staff and student employees experiencing conflict in the workplace and classroom.
- Reporting patterns and trends in conflict matters to the Associate Provost.
- Clarifying the institution's practices, policies and rules for individual clients seeking guidance and assistance.
- Creating programs and services to improve workplace communication, work relationships and other factors negatively affecting the workplace.
- Providing facilitative mediation and other conflict resolution strategies before and after a formal investigation and/or peer-hearing.
- Providing guidance regarding the revision of university policies, practices and protocols.
- Developing and overseeing an umbrella policy and/or standard operating practice for handling employee and student concerns and grievances.

NOTE: This position FTE is .75.
Minimum Qualifications Minimum Qualifications
- Masters, J.D. or Advanced degree in a related field OR a Bachelor's degree with at least five years of experience in mediation/conflict resolution services.
- A minimum of three years in one of the following: conflict resolution, mediation, employment regulations and practices, or policy application.
- Must have at least three years of higher education experience and a strong working knowledge of higher education operations.
- Must possess strong organizational skills; excellent written, speaking and listening skills; and demonstrated experience in working with and across diverse communities.
Preferred Education and Experience
Special Instructions to Applicants Candidates must submit a cover letter, a curriculum vitae/resume, and a list of three references, including contact information, on-line.
Department Homepage www.ecu.edu/oed
ECU Statement East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their protected veteran status, race/ethnicity, color, creed, genetic information, national origin, religion, sex, sexual orientation, age, disability, or political affiliation.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
Proper documentation of identity and employability is required at time of employment.
Rank Level Not Applicable
Job Open Date 07-03-2014
Job Close Date Open Until Filled
Date Initial Screening Begins 07-17-2014
Job Category Non-Faculty Instructional & Research
Full-time/Part-time Part-time
Applicant Pool All Applicants
Required Applicant Documents Resume / Curriculum Vitae
Cover Letter / Letter of Interest
List of References (including contact information)
Quicklink ecu.peopleadmin.com/applicants/Central?quickFind=75238
Application Types Accepted Candidate Profile (EPA only)

Apply here.

[ Reply to This ]        2446

 Circuit Family Skates 
 by Editor  08/04/14 
Location: FL 
Salary: $45-91K 
Expires 08/22/2014 

Working Title: MEDIATOR-CIRCUIT/FAMILY
Broadband/Class Code: 817620
Position Number: 22010257-51305964
Annual Salary Range: $45,303.72 - $91,241.70
Announcement Type: Open Competitive
City: Bartow
Facility:
Pay Grade/ Pay Band: 81025
Closing Date: 8/22/2014

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.


Closing Date: August 22, 2014

Position Number: 10257

Position Title: Mediator-Circuit/Family

Job Location: Tenth Judicial Circuit, Bartow, Florida

Salary Range: $3,775.31 - $7,630.48 Monthly*

The successful candidate will be hired at the minimum salary.

General Description

The essential function of the position within the organization is to conduct legal mediations. The position is responsible for conducting mediations and drafting settlement agreements for circuit/family court. The position works under general supervision of the Trial Court Administrator or other court manager, reporting major activities through periodic meetings.

Essential Duties

? Conduct family mediations, facilitating the discussion of legal issues between involved parties for court referred family division cases dealing with issues such as parental responsibility, time-sharing, equitable distribution, child support, alimony, relocation, etc., and inform litigants about the mediation process prior to commencement of every mediation.

? Prepare/draft settlement agreements, court orders or impasse reports on all cases mediated; review agreements with all parties involved and manage execution of agreements by parties.

? Prepare for mediation, review case files, pleadings and other documents pertinent to cases.

? Complete closing paperwork and statistical records/reports.

? Administrative Functions- participate in and attend trainings, meetings, assist with projects pertaining to the county/family division or mediation. Seek to self-educate about changes in family law and the rules of procedure.

Education Guidelines

Education:

Bachelor’s degree in social work, law or a closely related field.

Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.

Experience:

Five years of related experience.

Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.

Licenses:

Requires Florida State Supreme Court Certification in Family Mediation and willing to get certified in Dependency Mediation. Bilingual in Spanish and English preferred.

Competencies

Data Responsibility: Directs others in major events and reports on activities and results.

People Responsibility: Negotiates, exchanges ideas, information, and opinions with others to formulate policy and programs or arrives jointly at decisions, conclusions, or solutions.

Assets Responsibility: Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies, or small amounts of money.

Mathematical Requirements: Uses practical application of fractions, percentages, ratios and proportions, measurements, or logarithms; may use algebraic solutions of equations and equalities, deductive geometry, and/or descriptive statistics.

Communications Requirements: Reads and interprets advanced professional materials; writes complex reports and papers; speaks to high level professional personnel.

Complexity of Work: Performs work involving the application of principles of logical thinking and continuous exposure to pressure.

Impact of Decisions: Makes decisions with moderately serious impact - affects work unit and may affect other units or citizens.

Equipment Usage: Handles machines, tools, equipment, or work aids involving some latitude for judgment regarding attainment of standard or in selecting appropriate items, such as computers, peripherals, or software programs such as word processing.

Safety of Others: Requires considerable responsibility for the safety and health of others.

Special Notes

The Family Mediator position requires basic knowledge of the legal system, family court processes and procedures, family law, and Family Law Rules of Civil Procedure. The Family Mediator is primarily responsible for conducting family mediations and drafting settlement agreements. This position requires the ability to work very independently and requires excellent communication skills. Florida Supreme Court Family Mediation Certification is required.

The Mediator works under general supervision of the Alternative Dispute Resolution Director and cooperates with the Mediation Services Coordinator to promote departmental programs, such as participation in outreach, trainings, the Family Law Advisory Group, and other duties as assigned. This position requires willingness to travel to locations throughout the 10th Judicial Circuit to conduct mediations and other duties as assigned.

Additional duties include tracking and periodically reviewing statistics, and maintaining open communication throughout the year about the success and utilization of the family mediation program. Employee must establish and maintain relationships with judges, court personnel, local attorneys, Child Support Enforcement, other service providers, the Clerk’s Office, contractual and volunteer mediators, etc.

In addition to the ability to use basic office equipment, this position calls for strong computer skills, proficient typing skills, the ability to use computer applications, and the ability to learn and use new program software.

How to Apply

Submit a current and complete State of Florida Employment Application to the People First Service Center online at https://peoplefirst.myflorida.com/ or you may submit your application at Florida’s Tenth Judicial Circuit website at http://www.jud10.flcourts.org/sites/all/files/docs/FloridaApponline.pdf.

Applications may also be mailed to:

Stephanie Sullivan, Human Resources Manager

Post Office Box 9000, Drawer J102

Bartow, FL 33831-9000

For additional information, questions, or concerns, please contact: Stephanie Sullivan at 863-534-4035.

An application must be submitted for the position listing the appropriate class title and position number for which you are applying. Your application must be received by 11:59 p.m. on the closing date.

The successful applicant will be subject to a criminal background check.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, genetic information or disability.

We hire only U.S. citizens and lawfully authorized alien workers.

If you need an accommodation to participate in the application/selection process, please call the contact person at the number indicated for each respective position. Persons using a TDD may call the contact person through the Florida Relay Service (863) 534-7777.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Apply here.

[ Reply to This ]        2445

 Contract ADR Professionals/roster 
 by Editor  07/30/14 
Location: Eastern US 
Salary: $750/mediation + travel expenses 
Expires 09/01/2014 

Resolution Service, LLC is looking for contract ADR professionals EAST of MT, CO, WY, NM to build a roster to compete for federal government contracts.

Personnel must be fully capable of performing the contemplated functions of the respective labor categories in an efficient, reliable and professional manner. Applicants must have:

· A minimum of five years of ADR experience in providing conflict management and ADR related mediation, facilitation, coaching and training in the workplace.
· Experience in EEO cases is preferred.
· At least two years of this experience should be with federal agencies.
· Applicants must demonstrate experience working with both senior executives and labor officials in the federal government.
· Applicants are to provide specialized certifications regarding workplace/EEO experience.

It is possible that the mediator will be called upon to conduct mediation via teleconferencing or videoconferencing or at an agency-provided location. It is also possible that the contractor will train, permit and assist agency employees to co-mediate/co-facilitate with the contractor for purposes of training and experience.

The services provided include: mediation, facilitation, group facilitation, conflict coaching and ADR-related training, with the exception of Basic Mediation Skills Training.

Pay is $750 (gross) per mediation, plus travel expenses.

Please do not expect frequent work from this contract, consider it just one of the rosters you join.
an Application is below for completion, along with a list of required documentation to be submitted to:

Chris Koser
Resolution Service, LLC
ckoser@resolutionserv.com
(425) 672-0921 Office
(206) 518-0599 Cell

 

Resservices
 


MEDIATOR APPLICATION

 

Name                                                 _____________________________________________________

Street Address                        _____________________________________________________

City, State, ZIP                        _____________________________________________________

Work Phone & FAX                        _____________________________________________________

Home/Office Phone                        _______________________ Cell Phone ____________________

Email Address                        _____________________________________________________

Current Job Title                        _____________________________________________________

Training Received From      _____________________________________________________

How long have you been mediating?  _____________________________________________

Do you have at least two years of mediation experience with federal agencies?  __________

Have you mediated with federal sector senior executives?  ______ Labor officials?  _______

Certified?  By Whom?  Date?  ___________________________________________________

Certification Specialty(ies)  ______________________________________________________

 Mediation Model (Facilitative, Transformative, Evaluative?) _________________________

Do you practice shuttle mediation? _______________________________________________

Do you have experience mediating EEO Cases (Title VII, ADEA, ADA, OWBPA)?  ______

If so, please describe ___________________________________________________________

Do you have experience mediating via videoconference?  _____________________________

Do you have experience providing facilitation?_____ Coaching? _____  As a trainer?_____ 

What training do you provide? _____________________________________________

Do you have experience with Organizational Development or Group Dynamics?  ________

Please describe ________________________________________________________________

Do you speak a language other than English?  _____  If so, which language(s)? __________

Geographical availability? ______________________________________________________

Do you have mediator insurance?  __________

Certified as a Minority or Women Owned Business?  __________

OWMBE Certification Number:  __________

Veteran Owned Business?  __________   DVA Certification Number _________________

Federal Tax ID #:  _____________________________
(will not be sent to the client, will be kept in-house)

 

PLEASE ATTACH:

_____            Copy of Certification

_____   Signed Resolution Services Mediation Agreement (will be sent to you once your   application is approved)

_____   Resume’

______   Contact info for three commercial or government references for whom you have provided mediation services

 

Return all of the above to:

Chris Koser
ckoser@resolutionserv.com
(425) 672-0921 Office
(206) 518-0599 Cell

 

 

[ Reply to This ]        2444

 Mediation Education Specialists 
 by Editor  07/28/14 
Location: NY 
Salary: $18/hr, part-time 
Expires 08/06/2014 

Educational Specialists
Job posted by: Community Mediation Services, Inc.
Posted on: July 24, 2014
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Job description
Community Mediation Services, Inc. (CMS), a not-for-profit agency based in Jamaica, Queens, is pleased to announce that the School Based Department is currently interviewing for "Educational Specialists" to support and provide services to at-risk middle school youth in Queens. This position is part-time (10hrs per week). Created in 1983, our mission is to promote collaborative problem solving for youth, their families, individuals, institutions and organizations within a diverse community.

This position requires enthusiastic, self-motivated, creative, resourceful individuals. All applicants should possess an ability to work independently and as part of a team, as well as a commitment to serving at-risk adolescents and their families. Applicants should also possess a willingness to engage in all phases of job description.

Responsibilities will include (but are not limited to):

Provide academic enrichment/support for middle school students
Develop and implement student-centered, interactive, hands-on experiential learning activities
Assist in the development of academic curricula for program
Monitor student attendance
Develop service plans including short & long term goals
Maintain accurate and up to date case records, and logs and input into online database
Develop and maintain a safe and respectful environment for participants
Completion and timely submission of documentation, statistics and correspondence as it relates to the program
Regular communications with school staff and parents regarding student progress
Additional Qualifications:

BA/BS Degree is a must. Area of concentration in Education or Math/ English, is preferred. Experience working with middle school population is a plus. Excellent interpersonal and organizational skills are required.

How to apply
Candidates should send cover letter and resume to sbpostings14@gmail.com

Please include the title of the posting in your subject line.

Phone calls/walk-ins will not be accepted.

Location
89-64 163rd Street, Jamaica, NY, 11432, US
Details
Education requirements
4-year degree
Employment type
Part time
Professional level
None specified
Salary details
$18/hour

[ Reply to This ]        2443

 EEO Specialist 
 by Editor  07/28/14 
Location: MA 
Salary: $52-80K 
Expires 07/31/2014 

Job Title:Equal Employment Specialist
Department:Department Of Transportation
Agency:Federal Aviation Administration
Job Announcement Number:ANE-ACR-14-133-36923
SALARY RANGE: $51,554.00 to $79,914.00 / Per Year
The salary above includes a locality payment of 24.80%.
OPEN PERIOD: Wednesday, July 23, 2014 to Wednesday, July 30, 2014
SERIES & GRADE: FV-0260-G
POSITION INFORMATION: Full Time - Permanent
DUTY LOCATIONS: 1 vacancy - Burlington, MA View Map
WHO MAY APPLY: U.S. Citizens
SECURITY CLEARANCE: Public Trust - Background Investigation
SUPERVISORY STATUS: No
JOB SUMMARY:
About the Agency

Business Component: Deputy Assistant for Civil Right, Office of Civil rights

 

No Permanent Change of Station (PCS) payments are authorized.

KEY REQUIREMENTS
US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
DUTIES:
Back to top
The incumbent in this position serves as an Equal Employment Opportunity (EEO) Specialist on the Civil Rights Staff, and is responsible for administering and implementing internal programs to ensure Civil Rights and EEO regulations and objectives are met. Is an advisor to managers, supervisors and employees within a region or service area on a full range of Equal Employment Opportunity (EEO) programs, applying knowledge of Federal EEO laws, regulations, Departmental and Agency orders, management directives, executive orders, and court decisions. These EEO programs include, but are not limited to processing and resolution of Informal Complaints, attempting to resolve them before they reach the formal complaint stage; working and communicating with diverse individuals and management officials at all levels; informing aggrieved individuals and management about the complaint progress, their rights in the complaint process and the benefits of mediation, inputting and retrieving information and documents in the Agency's official complaint tracking system; reporting, in writing, the results of inquiries into each case counseled, coordinating and documenting resolution agreements. Participants on MD-715 Assessments, and participating in all program meetings, conferences, training sessions and workshops. Works with collateral duty mediators, coaches, counselors and other staff in support of mediation and counselor programs as well as other Business Plan Initiatives. Provides training briefings and consulting services on specialized EEO issues and methods to diverse audiences throughout extensive area of geographic responsibility, in a variety of settings, requiring travel with overnight stays. Works with local schools, universities and private industry in an educational and outreach capacity. Responsible for maintaining and updating records, spreadsheets, databases and reports as necessary. The incumbent analyzes issues, identifies problems, and recommends solutions. Prepares routine technical correspondence and periodic reports for submission to local and national FAA Civil Rights Offices. The incumbent is also responsible for supporting outreach to applicant pools and special emphasis programs, alternative dispute resolution program and proactive training and evaluation to enhance the work environment. The individual also serves as an advisor to the Civil Rights Director on all EEO matters.

Apply here.

[ Reply to This ]        2442

 Human Resources Generalist - Labor Relations 
 by Editor  07/28/14 
Location: FL 
Expires 08/01/2014 

Human Resources Generalist - Labor Relations (C)
Requisition ID: 00254304

Description

Honeywell International is a $34 billion diversified technology and manufacturing global leader. Honeywell has more than 115,000 employees in 95 countries around the world and has a demonstrated heritage of innovation and achievement. Honeywell Aerospace is a $12 billion strategic business group (SBG).

Honeywell Aerospace is a leading global provider of integrated avionics, propulsion engines, aircraft and engine systems and full-service solutions for our customers. The business is organized into three strategic business units to serve the needs of Aerospace manufacturers and end users in three key industry segments:

Air Transport & Regional
Business & General Aviation
Defense & Space

With operations at nearly 100 worldwide manufacturing and service sites, Honeywell Aerospace strives to enhance customer value by making flight safer, more reliable and more cost-effective. Our vision is to transform the world with Aerospace technology and innovative people. In the air and on the ground, Honeywell's Aerospace products can be found on virtually every type of aircraft in use, in nearly every region of the world.

Honeywell Technology Solutions Inc., (HTSI) is a wholly owned subsidiary of Honeywell headquartered in Columbia, MD, with approximately 4,000 employees at over 148 locations around the world. We are a recognized leader in delivering engineering, information, logistics and professional services to clients in the space, defense, logistics, health and information technology markets.

The Prepositioning and Marine Corps Logistics Services (P&MCLS) program is based in Jacksonville, Florida. We provide maintenance and logistics services to the U.S. Marine Corps (USMC) and U.S. Navy.

We are currently accepting resumes for a Human Resources Generalist - Labor Relations in Jacksonville, Florida.

The Human Resources Generalist is a key member of the leadership team, and is responsible for leading all aspects of Labor and Employee Relations for a unionized facility. Incumbent will report to the Site Human Resources Manager and has a matrix relationship to the Labor and Employee Relations Center of Excellence.

The incumbent will be assigned a variety of tasks and responsibilities which may include:
Ensure positive employee and labor relations through strong relationships at all levels of the organization.
Manages the labor relations program of organization by analyzing the collective bargaining agreement to develop interpretation of intent, spirit, and terms of contract.
Counsels and coaches employees, supervisors, and the site leadership team in addressing interpersonal and performance issues.
Advises management and union officials in development, application, and interpretation of labor relations policies and practices.
Arranges, schedules, and conducts meetings between grieving employees, supervisory and managerial personnel to investigate and resolve grievances.
Monitors implementation of policies concerning wages, hours, and working conditions, to ensure compliance with terms and conditions of the labor contract.
Conducts employee relations surveys and works with leadership team to implement actions for change. Work with site leadership and employees to help build and sustain a work environment with high levels of employee engagement and satisfaction.
Conducts workforce compliance training for supervisors, managers and workforce.
Prepares statistical reports, using records of actions taken concerning grievances, arbitration and mediation cases, and related labor relations activities, to identify problem areas and trends.
Furnishes information such as reference documents and statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys, and employee benefits programs, for use in review of current contract provisions and proposed changes.
Represent local management and assist corporate negotiating team in labor contract negotiations.
Coordinates with legal counsel on employment issues, litigation and preparation for arbitration cases.
Oversees the development and coordination of all local employee relations events, activities and processes as appropriate.
Liaise with HR peer group across the HR organization to ensure connectivity, consistent communication and seamless execution of Aerospace wide initiatives.
Performs all other duties as assigned.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Qualifications

Basic Qualifications:
A minimum of five years of direct Human Resources Generalist level experience in a union environment.
Bachelor’s degree is required in HR Management, Business, Industrial/Labor Relations or related field of study.
Must be proficient in the use of Microsoft Office and HRIS software (e.g. Peoplesoft, SAP).
United States Citizen
Additional Qualifications:
Master's degree or PHR / SPHR certification.
Minimum 2 years of organized labor and direct negotiating experience.
Minimum of 2 years of leadership experience including direct supervision.
Excellent communication, facilitation, and interpersonal skills required.
Strong coaching and leadership development skills.
Strong time management skills are necessary.
Strong knowledge of Labor Laws.
Strong analytics and ability to interpret and apply metrics/data.
Demonstrated ability to facilitate organizational change, understand and foster the linkage between business operations objectives/initiatives, labor relations and HR activities.
Travel, up to 20% of the time to worksite locations.
Job: Human Resources
Primary Location: USA-FL-Jacksonville
Education Level: Bachelor's Degree
Travel: Yes, 25 % of the Time
Relocation Available: No
SBG: AERO
University Relations Requisition: No

Apply here.

[ Reply to This ]        2441

 Regional Staff Ombudsman 
 by Editor  07/28/14 
Location: TX 
Salary: Approx. $20/hr., part-time 
Expires 07/15/2014 

Regional Staff Ombudsman
Tracking Code
350-153
Job Description
The North Central Texas Area Agency on Aging is seeking two part-time (scheduled at 20 hours per week) Regional Ombudsmen to advocate for the rights of persons who live in assisted living facilities. The purpose of this position is to provide advocacy for residents living in assisted living facilities (ALFs) through mediation with residents, family members and/or facility staff; monitoring facility operations, providing facility staff training and education; and coordinating with state, regional and local agencies. This is accomplished by conducting ALF visits, assisting complainants over the phone; participating in survey activities; providing training services for volunteer ombudsmen; and conducting staff in-services. Other duties include preparing reports; recruiting, training and supervising volunteers; participating in resident council meetings; developing advocacy plans for facilities; and participating in cooperative agreement meetings with the Texas Department of Aging and Disability Services’ Long-Term Care Regulatory (LTCR) division.
Required Skills
Ideal candidate should be able to effectively communicate with persons who have disabilities; mediate complex issues involving residents, family members, facility staff, regulators, and other stakeholders; Resolve complaints; Supervise volunteers; Understand and interpret complex regulations; and Document activity using an electronic reporting system.
Required Experience
Position requires a Bachelor's degree in a related field of study with a minimum of three years of experience working with older adults. Prefer experience working with residents of long-term care facilities. Certification as a Long-Term Care Ombudsman is desired.

NCTCOG is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All candidates must successfully pass a pre-employment drug screen and national criminal background check in order to receive an employment offer from NCTCOG.

The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee’s authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.
Job Location
Arlington, Texas, United States
Position Type
Part-Time
Salary
19.91 - 21.90 USD

Apply here.

[ Reply to This ]        2440

 Case Manager 
 by Editor  07/21/14 
Location: IL 
Expires 08/05/2014 

Case Manager

Division : Mercy Housing
Location : Chicago IL US 60605
Property : South Loop Apartments
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Education : Bachelor's Degree Preferred
Category : Project/Program Management
Job Description :
The Case Manager works with individual residents or family units to develop appropriate case plans, goals, and follow-up. Provides on-going assessment and support. Assists the residents to utilize community resources to meet individual needs; also works with residents to identify their skills and abilities to
promote personal growth.

JOB FUNCTIONS/RESPONSIBILITIES

1. Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.

2. Work with team to ensure building standards are met; participate in wellness checks and unit inspection follow-up.

3. Design and implement daily activities that promote Mercy Housing’s program model.

4. Participate in weekly site team meetings as requested.

5. Advocate on behalf of the residents (public aid, social security, home services, etc.) and make referrals as necessary.

6. Develop leadership skills in residents and resident involvement in civic life through programs.

7. Participate in organized strategies which enhance best practices and support enhanced quality of resident services.

8. Maintain proper records on case management and/or other activities as instructed. All records should include follow-up plans.

9. Attend all required training to ensure individual and professional growth.

10. Facilitate youth activities and groups – bringing people together (in buildings where families reside).

11. Obtain third-party providers and coordinate delivery of services for support groups under the supervision of credentialed professionals.

12. Create, plan, and implement activities; monitor monthly calendar.

13. Enter resident services activity data into the approved data system(s) in a timely manner.

13. Enter resident services activity data into the approved data system(s) in a timely manner.

Job Requirements :
Education:
Bachelors degree in social sciences or related field strongly preferred.

Experience:
Minimum of one year experience working with homeless and/or low and mixed-income populations in addition to experience in child welfare, family work, and substance abuse; have an understanding of low-income and homeless individuals and their specific needs. Knowledge of crisis prevention, intervention, goal setting, and resolution techniques; should be able to match such techniques to particular circumstances and individuals. An equivalent combination of experience, education, and/or training may be approved.

CADC experience preferred

Abilities:

• Strong organizational skills.

• Strong verbal, written, and communication skills.

• Ability to handle potentially volatile situations; conflict mediation and negotiation.

• Basic math and analysis skills.

• Ability to develop case plans.

• Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.

• Demonstrate clear, professional boundaries; act in a professional manner.

• Ability to work in a team environment.

• Ability to achieve expected results with residents.

• Understand and commit to the Mission and Values of Mercy Housing.

Apply here.

[ Reply to This ]        2439

 Mediator 
 by Editor  07/21/14 
Location: OH 
Expires 08/01/2014 

 


Independent Contractor - Mediator ? Help
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Beech Acres Parenting Center, a leader in services to children and families, whose mission is: Inspiring and equipping today’s parents, families, and communities to raise capable, caring, contributing children is seeking an Independent Contract position and will not be a regular employee of BAPC. This position will mediate post and pre decree divorce mediations. These mediations will either be required as part of a decree or will be for a mediation hearing. The Mediation Dept is open from 8:00am-7:30pm, Monday-Friday and on Saturday as needed 9am-1pm. Location: Westside of town: Glenmore Ave.

Minimum professional qualifications required:
· Basic Mediation Training (12 hours)
· Family Divorce Mediation Training (40 hours)
· Domestic Abuse Training (12 hours with Supreme Court)
· A Bachelor’s degree in business or psychology or related field.
· Current Mediation Insurance
· If licensed as a social worker, counselor or attorney, license must be current per Court requirements to mediate.
· Proof of at least 40 hours of co-mediation practicum hours completed within 18 months of training or current status as mediator for at least 2 years.
· Proof of ability to write an MOA. Submit two examples at first interview.

Professional Qualifications preferred:
· Master’s degree in Conflict Resolution, Counseling; Law Degree
· Family mediation experience
· Membership with Association of Conflict Resolution, OR Mediate.com OR AFCC AND Mediation Council
Job Requirements:
· Will schedule to observe one mediation session within one month of hire date (one session= 3, 1.5 hours with client).
· Will complete one mediation session with Manager (total of up to three 1.5 hour sessions).
· Attend 10 hours of CLE’s or CEU’s every 2 years in conflict resolution.
· Be familiar with AFCC Standards of Practice, UMA and adhere to guidelines.
· Write MOA reports as needed.
· Collect fees from clients.
· Give schedule of availability to Intake admin by the 15th of each month for the following month.
· Responsible for completing service tickets and updated session reports at the end of each session.
· Submits invoice(s) to the coordinator of mediation between the 1st and 10th of the month following each month that services were provided.
· Attend case consultation meetings 2 times a year.
· Attend contracting meeting once a year.
· Review BAPC Mediation Reference Manual and keep up to date when provided revisions.
· Understand and work from an ISbP philosophy. Required training provided by BAPC.
· Possess the ability to communicate effectively, proactively and positively with clients, program staff, coordinator and other professionals verbally and in writing.
· Close out cases that are no longer active within 60 days of last seeing clients. Closing out of file includes making sure all paperwork has been submitted as directed.
· Report any incident as outlined in the reference manual and notify the Manager by email/phone.

Interview Process: In order to be considered for this position and once the candidate is considered for a second interview, demonstration of mediation skill is required. A prospective candidate will conduct a mediation session (1.5 hours) with the mediation coordinator as co-lead.

Apply here.

[ Reply to This ]        2438

 Employment Specialist 
 by Editor  07/21/14 
Location: CO 
Salary: $17.95/hr 
Expires 08/01/2014 

Job Title: Employment Specialist - Full Time - Temporary
Position Type: Non-Exempt
Department: Workforce Center
Location: Fort Collins, CO
Requisition Number: 511
Salary/Hourly Wage: $17.95
Closing Date: 07/31/2014
Job Overview:
An offer of employment is contingent upon the successful completion of a pre-employment drug screen. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests, will result in the contingent offer of employment being revoked. A successful completion of the drug screen is defined as obtaining a negative result.

This position will close at 10:00 PM on the closing date listed.

This position provides a blend of one-on-one interaction and workshop facilitation with job seeking customers. Incumbent will instruct job seekers in all aspects of their job search management. Position provides labor market related information, job search tools, and community based referral services to a variety of customers; orients customers to agency services and operations; screens customers for additional services and promotes participation in workshops, and targeted programs. Incumbent must have hands-on technological skills (MS Office, Google, data base operations, internet usage) and be comfortable assisting job seekers in the computer lab. This is a fast-paced, high customer contact position working with a diverse customer base; bilingual skills (English-Spanish) highly desirable. The successful candidate will possess strong customer service skills and enjoy working directly with customers in an enthusiastic and energetic manner. Knowledge of job search management techniques is required: writing resumes, interviewing, translating labor market trends, etc. Facilitation of job search related workshops will account for up to 50% of the Employment Specialist's time. Extensive proven success in the classroom, developing curriculum, and delivering complex information to groups with highly diversified educations and work histories is essential. This position will be housed in the Fort Collins Workforce Center but there will be frequent travel between the Loveland and Fort Collins Workforce Centers.

Job Specific Details:
The following statements are illustrative of the duties and responsibilities of the job. The organization retains the right to modify or change the duties and responsibilities of the job at any time.

Receives immediate supervision from Workforce Team Manager and higher-level professional staff.
Exercises no supervision.
Collect, organize, and analyze information to assess a client's interests, aptitudes, abilities, and personality characteristics for vocational and educational planning; identify strengths and barriers related to employment and program specific barriers to successful engagement within the workforce.
Perform case management activities including conducting interviews and follow-up interviews with assigned clients; evaluate client's background; develop an employment plan for client; provide employment and vocational counseling; make referrals to employers, community resources, and training opportunities; recommend client payments.
Provide life skills and stabilization counseling, and serve as an advisor for workplace conduct, behaviors, and attributes for success in the workplace.
Provide information and guidance on job search tool development including, but not limited to, the creation of appropriate resumes, cover letters, networking strategies, and other elements of a successful job search.
Explain and interpret program rules and regulations; navigate systems with clients; monitor compliance with program rules; may possess in-depth and specialized knowledge to provide services to targeted customers.
Conduct job referral duties with clients; interview and evaluate clients; ensure follow-up with clients; provide labor market information to employers and job seekers; conduct job matches; and make appropriate placement referrals.
Conduct job referrals by matching client background to employment opportunities; register clients for job referral services; connect clients with appropriate training opportunities/services; maintain computerized records of job openings and job seekers; utilize computerized system to conduct automated job matching.
Assist in conducting employment related workshops; assist participants in resume writing, interviewing methods, and job search strategies.
Prepare and manage participant files and maintain appropriate information; track clients based on appropriate criteria; enter participant data into computerized tracking system in a timely basis. Maintain appropriate client log notes on a timely and on-going basis.
Provide assistance with client-based crisis interventions as needed.
Compile and interpret occupational, educational, and economic information to develop and implement vocational and educational plans.
Establish and maintain effective working relationships with other County employees, representatives of state agencies, community based organizations, other agencies and organizations, and members of the community.
Provide public presentations, focus groups, and informational sessions for community-based organizations and other community-based partners. Maintain comprehensive files of community resource information; refer participants to community resources as appropriate.
Participate in various committees and boards related to program activities and responsibilities; may lead program-based committees.
Provide current and future labor market information.
Assist in developing and recruiting employers and on-the-job training opportunities for assigned program.
Recruit job postings directly from employers; provide labor, employment, and related information to employers; write job postings and descriptions.
Facilitate initial applicant group sessions and orientations; provide program overview and information to clients attending orientation.
Facilitate transition of applicants (and appropriate paperwork) to employment specialists or other agencies.
Work as a liaison with other agencies to resolve client issues; ensure efficient and effective operations between agencies; ensure program compliance; and resolve inter-agency conflicts.
Participate in job fairs providing information to interested parties.
Participate in team meetings and subcommittee work as requested.
Perform other duties as appropriate or necessary for performance of the job.
Knowledge, Skills, & Abilities:

Principles, practices, and objectives as related to employment and training programs.
Scope and application of laws and regulations pertaining to employment and training programs.
Principles of case management.
Community services and resources.
Social services programs.
Concepts of self-sufficiency, career counseling and barriers to employment.
Crisis intervention, mediation, and conflict resolution.
Current and future labor market information, employer expectations, and effective and current job search practices.
Various assessment tools and practices.
Principles of participant/counselor confidentiality.
Computerized tracking systems (or demonstrated ability to learn computerized tracking systems).
Routine software and business applications, including but not limited to, word processing, spreadsheets, presentation software, and databases.
Provide professional customer service to clients and public.
Listen intently and effectively as clients provide information and respond in professional, productive, and appropriate ways to convey a caring, insightful, professional manner.
Maintain sensitive and confidential information.
Follow written and verbal instructions.
Use judgment in locating and selecting the most appropriate regulations in a variety of circumstances in which the task is repeated.
Develop, recommend, and, where appropriate, implement creative service strategies for clients to best meet client needs.
Provide leadership for internal, inter/intradepartmental, and community-based committees or program processes.
Serve as an informal resource for clients, team members, and community-based organizations.
Provide training to new team members and peers, as needed.
Obtain, interpret, and relay labor market information to participants.
Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
Perform typing functions within required words per minute.
Establish and maintain effective working relationships with other County employees, representatives of other agencies and organizations, and members of the community.
Qualifications:

No direct experience required.
One year of experience in a directly related field working with adults or youth in a human services setting, particularly in an employment-related services or in the performance of similar duties and responsibilities is desirable.
Equivalent to a bachelor's degree from an accredited college or university with major coursework in Sociology, Psychology, Public Administration or a related field.

Apply here.

[ Reply to This ]        2437

 Director of Conflict Resolution/Mediation Program 
 by Editor  07/21/14 
Location: NC 
Expires 07/25/2014 

Position # 002191
Advertising Department OFFICE FOR EQUITY & DIVERSITY
Division Academic Affairs
Job Title Director-Professional (Other)
Advertising Job Title:
Working Title DIRECTOR OF CONFLICT RESOLUTION AND MEDIATION PROGRAMS
Number of Vacancies 1
Recruitment Range
(Commensurate with qualifications for faculty and non-faculty EPA) Commensurate with Qualifications
Job Description Reporting to the Associate Provost in the Office for Equity and Diversity (OED), the Director of Conflict Resolution and Mediation Programs will provide leadership and oversight of the unit's informal resolution strategies, programs, and resources. Services managed, coordinated, and offered by the Director will promote enhanced employee engagement, positive workplace environments, and proactive resolution to complex issues in the workplace and classroom.

Responsibilities and Duties

- Developing an educational initiative to inform faculty and staff about the benefits of conflict resolution and provide strategies for resolving conflict in the workplace.
- Addressing workplace disputes and concerns raised by faculty, staff, and student employees in an effort to resolve potential equal opportunity-related conflicts before elevating to formal grievance processes.
- Providing centralized conflict resolution information and services for faculty, staff and administrators.
- Informing the campus community about conflict resolution and mediation programs available through the Office for Equity and Diversity.
- Developing a network of diverse mediators available to assist with co-mediation services and educational programs.
- Coordinating private mediation sessions for faculty, staff and student employees experiencing conflict in the workplace and classroom.
- Reporting patterns and trends in conflict matters to the Associate Provost.
- Clarifying the institution's practices, policies and rules for individual clients seeking guidance and assistance.
- Creating programs and services to improve workplace communication, work relationships and other factors negatively affecting the workplace.
- Providing facilitative mediation and other conflict resolution strategies before and after a formal investigation and/or peer-hearing.
- Providing guidance regarding the revision of university policies, practices and protocols.
- Developing and overseeing an umbrella policy and/or standard operating practice for handling employee and student concerns and grievances.

NOTE: This position FTE is .75.
Minimum Qualifications Minimum Qualifications
- Masters, J.D. or Advanced degree in a related field OR a Bachelor's degree with at least five years of experience in mediation/conflict resolution services.
- A minimum of three years in one of the following: conflict resolution, mediation, employment regulations and practices, or policy application.
- Must have at least three years of higher education experience and a strong working knowledge of higher education operations.
- Must possess strong organizational skills; excellent written, speaking and listening skills; and demonstrated experience in working with and across diverse communities.
Preferred Education and Experience
Special Instructions to Applicants Candidates must submit a cover letter, a curriculum vitae/resume, and a list of three references, including contact information, on-line.
Department Homepage www.ecu.edu/oed
ECU Statement East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their protected veteran status, race/ethnicity, color, creed, genetic information, national origin, religion, sex, sexual orientation, age, disability, or political affiliation.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).
Proper documentation of identity and employability is required at time of employment.
Rank Level Not Applicable
Job Open Date 07-03-2014
Job Close Date Open Until Filled
Date Initial Screening Begins 07-17-2014
Job Category Non-Faculty Instructional & Research
Full-time/Part-time Part-time
Applicant Pool All Applicants
Required Applicant Documents Resume / Curriculum Vitae
Cover Letter / Letter of Interest
List of References (including contact information)

Apply here.

[ Reply to This ]        2436

 ADR Coordinator 
 by Editor  07/18/14 
Location: CA 
Expires 07/29/2014 

LOS ANGELES CITY ATTORNEY’S OFFICE
POSITION ANNOUNCEMENT
ADMINISTRATIVE COORDINATOR II
DISPUTE RESOLUTION PROGRAM
COMMUNITY JUSTICE INITIATIVE
CRIMINAL & SPECIAL LITIGATION BRANCH
OPEN TO: All Support Staff who meet the requirements.
SECTION: The Dispute Resolution Program (DRP) is a unit of the Community
Justice Initiative, including programs dedicated to alternative resolution
programs. The Dispute Resolution Programs Act of 1986 (California
Business and Professions Code Section 465 et seq.) provides for the
establishment and funding, at the option of the County, of local Dispute
Resolution Programs. The purpose of the Act is to encourage the
establishment and use of local dispute resolution services as an
alternative to formal court proceedings in the settlement of disputes.
The Dispute Resolution Program provides information, referral, problem
assessment, conciliation, mediation, facilitation, and arbitration services
to assist in the resolution of civil disputes. All services are voluntary and
confidential.
Recruitment, coordination, and training of volunteer mediators are
significant components of the Dispute Resolution Program. The unit
maintains a roster of more than 2000 volunteer mediators/facilitators and
strives to provide all services promptly, informally, and at the earliest
opportunity to obtain a swift and effective resolution.
DUTIES AND
RESPONSIBILITIES: The Administrative Coordinator will assist with the coordination of all
programmatic aspects, including; organizing and evaluating all
screening, intake, assessment, conciliation, mediation, and arbitration
hearings; establishing referral mechanisms; drafting of agreements,
program evaluation, follow-up surveys; and public information and
outreach activities. The position also includes assisting with outreach to
other entities involved in alternative dispute resolution and working
collaboratively with city entities and other agencies to help train
community volunteers.
Specific duties will include recruitment and training of volunteers
assigned to the Dispute Resolution Program. The Administrative
Coordinator will also be responsible for the preparation of monthly and
annual financial and programmatic reports, and participation in the
annual program audit. The Administrative Coordinator may act as
liaisons with public and private alternative dispute resolution programs
and with federal, state, and local agencies, colleges, and universities.
DRP also has a Biased Policing Complaint Mediation Program. The Los
Angeles Police Department and the Los Angeles City Attorney’s Dispute
Resolution Program have implemented a 36-month pilot program to
mediate selected complaints of Biased Policing and Discourtesy. This is
an alternative to the traditional, adversary-oriented complaint
investigation procedure. The goal is to improve relations and build a
better understanding between the police department and the
communities it serves. The Administrative Coordinator will be expected
to assist with this program as well, including tracking of cases and
program progress.
REQUIREMENTS: Completion of dispute resolution training with a minimum of 25 hours of
classroom and practical training and experience performing duties
related to mediation and conflict resolution in accordance with meeting
the requirements detailed in section 468.2(g) of the California Dispute
Resolution Programs Act of 1986. However, a minimum of 40 hours of
training and 200 hours of live mediation experience is preferred.
The dispute resolution training must be completed within two months of
being selected for this position. Failure to meet such requirement will
result in removal from the position. Any costs related to receiving the
required training will be at the applicant’s expense.
Excellent oral and written communication skills.
A valid California Driver License.
DESIRED
QUALIFICATIONS: Advanced training, education and work experience in the area of dispute
resolution. Experience reviewing, analyzing, and resolving complaints
and inquiries involving information, referral, conciliation, mediation, and
arbitration.
Demonstrable experience in the planning, evaluation, and utilization of
computer-based information services.
Proficiency in Word, PowerPoint, Access and Excel, and the ability to
learn new databases.
APPLICATION
AND DEADLINE: Interested applicants should submit the following documents in one (1)
PDF file: resume, copy of California Driver License, and a cover letter
specifying ADMINISTRATIVE COORDINATOR II – DISPUTE
RESOLUTION PROGRAM to Atty.Recruit@lacity.org by midnight
MONDAY, JULY 28, 2014.
Selected applicants will be invited to interview.
CONTACT: Questions regarding this position may be directed to Songhai Miguda-
Armstead at songhai.miguda-armstead@lacity.org or (213) 847-8015.
CONFLICT
OF INTEREST: This position is designated Category 3 on Schedule B of the Conflict of
Interest Code.
THIS OFFICE IS COMMITTED TO EQUAL OPPORTUNITY IN ALL PHASES OF ITS EMPLOYMENT PRACTICES.
THE CITY OF LOS ANGELES DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY.
TO REQUEST A REASONABLE ACCOMMODATION, PLEASE CALL (213) 978-7150
[ Reply to This ]        2435

 Custody and Visitation Mediator I 
 by Editor  07/14/14 
Location: NC 
Salary: $47-78K 
Expires 07/18/2014 

Job Class Title: Custody and Visitation Mediator I
Working Title: Custody and Visitation Mediator I
Position Number: 60006643
Department: District Court
Division/Section: District Court 12
Salary Range: $47,367.00 - $78,074.00 Annually
Recruitment Range: $47,367.00 - $62,721.00
Salary Grade / Salary Grade Equivalent: Grade 21
Competency Level: Not Applicable
Appointment Type: Permanent Full-Time
Pos. Location: Cumberland County, North Carolina
Opening Date: Fri. 07/11/14
Closing Date/Time: Thu. 07/17/14 5:00 PM Eastern Time


The District Court of District 12 seeks a mediator to provide uniform services in the Custody and Visitation Mediation Program in accordance with NC General Statutes §50-13.1. These cases involve unresolved issues about the custody and visitation of minor children in an effort to reduce litigation of custody and visitation disputes.

The primary duties of the position include but are not limited to:
Conduct orientation sessions advising clients of what to expect in the custody mediation process.
Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes.
Facilitate mediation sessions using neutral mediation techniques to assist parties in reaching agreements.
Utilize knowledge of child development and family dynamics to assist parties in making decisions.
Assist parties in developing parenting agreements that are in the best interests of children and reducing those agreements into a well-written parenting agreement.
Interact with courts and the court community to foster confidence in and provide accurate information about custody mediation.

Knowledge, Skills and Abilities / Competencies:

Knowledge of: child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management.

Skills in: oral and written communication; analysis; conflict resolution; public speaking; Microsoft Word; and using general office equipment including computers, printers, telephones.

Ability to: use neutral techniques of mediation obtained through training and experience; assist parties in evaluating the impact of specific custody and visitation arrangements on children that they might be considering; maintain neutrality in the treatment of the parties; diffuse threatening situations, if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; and draft parenting agreements.

Must posess valid NC Driver's License.

Apply here.

[ Reply to This ]        2434

 Peer Mediator 
 by Editor  07/10/14 
Location: MD 
Expires 07/14/2014 

Job Title Peer Mediator -ESOL
Location Beltsville, MD, US
Organization Name High Point HS
Department Description
The Peer Mediator is responsible for the oversight of the School-based Peer Mediation Program. These responsibilities are inclusive of, but not limited to, providing instruction to students in the area of conflict resolution, anger management, anti-bullying and harassment and peer mediation skills through classroom instruction, small/large group instruction and scheduled classroom visitations. The Peer Mediator is school-based under the direct supervision of the principal and receives general supervision from the ESOL and Department of Student Engagement and School Support, Office of Safe and Drug-Free Schools/Student Affairs.

Brief Description
This is a 10 Month Unit I PGCEA Position - Pay Table A

CLOSING DATE: July 14, 2014

Detailed Description
DUTIES & RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Provide training to students in Conflict Resolution Skills;
Provide student training in mediation inclusive of active listening, using I messages, remaining neutral, brainstorming options, writing agreements and confidentiality utilizing the Peer Mediation Resource Guide and other related resources;
Utilize an approved peer mediator selection process that results in training students who represent the diversity of the school community;
Identify trained mediators using the articulation list compiled by the Department of Student Engagement and School Support from feeder middle and elementary schools and involve these students in the secondary program;
Coordinate logistics and scheduling so that mediation can be offered during, before and after the school day so that all trained mediators have the opportunity to conduct mediations;
Develop a tracking system to document the number of mediations offered, completed, disputants, mediators and the status of the resolution;
Provide appropriate evaluation and follow-up with the disputants within seven (7) days of the date of the mediation to determine the success of the mediation;
Document the outcome of the mediation on a Mediation Agreement Form;
Monitor the academic progress of the student mediators and confer with the student?s counselor to provide appropriate tutoring resources as needed;
Plan and schedule assemblies and/or classroom presentations in collaboration with the Pupil Personnel Worker related to the Student Code of Conduct and Conflict Resolution Options including mediation and negotiation;
Schedule and conduct monthly (more if feasible) peer mediation meetings with the student mediators to provide skills building and problem solving opportunities overall program process training;
Develop a classroom instruction plan in conflict resolution, anger management, effective problem solving, and peer mediation through collaboration with content teachers;
Attend all quarterly in-service meetings, submit monthly tracking reports to the Department of Student Engagement and School Support/Office of SDFS/SA and share this information with the administrative staff;
Hold at least two recognition events for Peer mediators each year ( end of first semester and prior to the end of the school year);
Hold individual conferences with student mediators to discuss their skills levels and areas needing further development;
Present conflict resolution/peer mediation information and quarterly updates to the administration and staff at regularly scheduled staff meetings;
Participate as a member of the Student Assistance Program Team and/or PBIS Team;
Meet with the Assistant Principals to discuss using mediation as an option prior to suspension and upon return to the school from suspension in order to resolve conflicts;
Meet with and monitor students returning from suspension, transitioning from alternative programs and re-entering from juvenile services to ensure that students have knowledge of options to resolve conflicts and improve decision- making and problem-solving skills;
Submit monthly and other required reports;
Provide support to other schools under special circumstances related to group or multi-party disputes;
Schedule and attend all mediation conferences;
Solicit and investigate referral forms from teachers, administrators, other students and parents;
Provide adequate evaluation and follow-up for each mediation session;
Monitor the behavior of student mediators; and
Work with peer facilitators.
Job Requirements
QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Thorough knowledge of conflict resolution and conflict analysis;
Knowledge of mediation practices and principles;
Excellent interpersonal and problem solving skills;
Ability to keep abreast of new guidelines, emerging trends and best practices related to conflict resolution;
Demonstrated leadership and organizational skills;
Knowledge of electronic data collection;
Ability to work with diverse populations;
Knowledge of school organization, goals and objectives, curriculum, teaching techniques, current trends, research, and materials of instruction in field of specialization;
Excellent knowledge and understanding of the teaching and learning process;
Ability to provide instruction that reflects multiple perspectives and multicultural education;
Ability to articulate and present information, overviews and reports, both written and oral;
Ability to infuse technology into curriculum;
Ability to work effectively with students, parents, administrators, colleagues, community, and other school system staff; and
Excellent oral and communication skills.
EDUCATION REQUIREMENTS:

Bachelor's Degree in applicable field of education, counseling, conflict analysis and resolution, from a regionally accredited college or university

CERTIFICATION REQUIREMENTS:

Holds or is eligible for a (Standard or Advanced) Professional Certificate in Special Education or School Counseling preferred; or appropriate to an area of assignment issued by the Maryland State Department of Education. Training in Conflict Analysis is preferred.

SUPERVISORY RESPONSIBILITIES:

No direct supervisory responsibilities.

Additional Details
Direct Deposit is expected as a condition of new hire employment.

Based on the settlement agreement reached in Administrator, Wage and Hour Division, U.S. Department of Labor v. Prince George's County Board of Education, OALJ Case No. 2011-LCA-00026, PGCPS is ineligible to sponsor foreign nationals for U.S. employment under any temporary or permanent visa program. As a condition of employment, all applicants for employment must be qualified to work in the United States without sponsorship by PGCPS. If you are not work-authorized and would require PGCPS to sponsor you for a work visa you will not be considered for employment

How To Apply
To submit an application online select apply.

Please complete ALL sections and provide applicable details to ensure full consideration. If you need assistance with submitting your application online, please contact the Customer Service Center at 301-952-6023.

All Instructional Applicants should also complete the following: https://gx.gallup.com/teacherinsight.gx

1. SupportInsight requires approximately 35-45 minutes to complete. If you are interrupted or are unable to complete it in one session, you can log back in and begin at the place were you left. Please be sure that you have adequate time to complete the assessment before beginning.

2. Select the language you wish to use for the assessment (English or Spanish).

3. Select First Time Applicant or Registered Applicant if you previously registered.

4. Enter the District Code: 25409329 and select that you are applying for positions with Prince George's County Public School.

5. Create a user name and password. Please pay close attention to the password requirement.

6. Enter your selected security questions and identifying information (i.e. name, contact information, etc.) which is used as your interview identification and will allow the Gallup client support team to provide assistance if you experience technical difficulties.

7. Complete the on line interview.

Apply here.

[ Reply to This ]        2433

 Court Administrative Manager 
 by Editor  07/10/14 
Location: GA 
Salary: $44-79K 
Expires 07/18/2014 

Job Title:Administrative Manager
Department:Judicial Branch
Agency:U.S. Courts
Job Announcement Number:ADM MGR KMC-USAJ
SALARY RANGE: $44,096.00 to $78,796.00 / Per Year
OPEN PERIOD: Friday, June 27, 2014 to Friday, July 18, 2014
SERIES & GRADE: CL-0301-26/27
POSITION INFORMATION: Full Time - Permanent
PROMOTION POTENTIAL:27
DUTY LOCATIONS: 1 vacancy in the following location:
Atlanta, GA View Map
WHO MAY APPLY: U.S. Citizens and Nationals
SECURITY CLEARANCE: Public Trust - Background Investigation
SUPERVISORY STATUS: Yes
JOB SUMMARY:

The Kinnard Mediation Center (KMC), which conducts mediation in civil appeals, has a position open for Administrative Manager. The position is located in Atlanta, Georgia. The incumbent will perform administrative, operational, and supervision functions for the mediation court unit.
TRAVEL REQUIRED
Not Required
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
You must be a U.S. Citizen or National.
DUTIES:
Back to top
· Assists court unit executive in designing, developing, implementing, evaluating, modifying, and supporting the court’s mediation program.
· Conducts research, analyzes needs and data, and develops a variety of operational, statistical, and organizational reports for unit executive, judicial officers, and the Administrative Office of the U.S. Courts (AO).
· Drafts guidelines, instructions, protocols, procedures, notices to attorneys, texts for court unit’s public web pages, and other communications.
· Assists court unit executive in developing and justifying court unit’s budget requirements and executing approved budgets.
· Develops financial internal controls to protect and properly use assets, resources, and sensitive information and to protect staff from making mistakes.
· Ensures adherence to internal controls and judiciary’s policies on budget management practices, financial management, procurement, property management, human resources, and information systems and security.
· Acts as leave-approving officer for staff, and monitors and records staff’s attendance and leave hours in a bi-weekly report to the court’s payroll certifying officer.
· Advises and assists court unit executive in personnel matters, including conducting job analyses and developing and updating position descriptions.
· Designs, develops, and implements mediation processing procedures within the court unit, and coordinates them with appeals processing in the clerk’s office.
· Designs and initiates appropriate and efficient means of accomplishing task assignments and enhancing overall capability and productivity.
· Designs, develops, and maintains system of form notices of mediation for use by administrative assistants.
· Develops KMC brief extension requirements, instructions to counsel, and processing procedures and assures that counsel’s request meets the requirements necessary to obtain an extension.
· Creates control records, spreadsheets, and databases for the purpose of tracking mediation data and statistics.
· Specifies modifications and collaborates with court’s and AO’s information technology staff to adapt the mediation docket in the national courts case management system to meet the needs of the KMC.
· Responds to requests from counsel regarding mediation objectives, procedures, schedules, brief extensions, and dismissals.
· Provides administrative and technical supervision, training, and guidance to administrative assistants who assist in developing the mediation calendars of the circuit mediators, issuing notices of mediation to counsel, entering data into the mediation docket and database, monitoring terminations of program appeals, and coordinating brief extensions.
· Plans and assigns their work and priorities, and ensures performance qualities and time schedules are met.
· Performs edits and corrective actions to ensure the accuracy of data, files, and records.

Job information here.

[ Reply to This ]        2432

 Ombuds 
 by Editor  07/10/14 
Location: CA 
Salary: $54-119K 
Expires 07/16/2014 

UC Davis has opened a search for two full-time Associate Ombuds. The positions will be responsible for providing "impartial, informal, independent and confidential conflict resolution services to the UC Davis community on both the Davis campus and UC Davis Medical Center."

The higher-ranking position will also develop and present workshops on conflict-related topics; and identify systemic issues, make recommendations and formulate strategies for systemic change. Applicants must have a "thorough knowledge of the appropriate role of an organizational ombudsperson" and conflict management experience. A degree in Psychology, Social Work, Dispute Resolution or Organizational Development, and Ombuds experience in an academic environment and/or health care setting are preferred. The salaries range from $53,799.96 to $118,500. Applications are due by July 16, 2014.

Apply here.

Cross-posted from Straus listserv.

[ Reply to This ]        2431

 Foreclosure Dispute Resolution Specialist 
 by Editor  07/10/14 
Location: HI 
Salary: $14/hr 
Expires 07/19/2014 

Aloha,

Ku'ikahi Mediation Center is seeking a second full-time Foreclosure Dispute Resolution Specialist to co-coordinate foreclosure mediation services. Email cover letter, resume, and 3 supervisory references by July 18, 2014 to: info@hawaiimediation.org.

Ku'ikahi Mediation Center
JOB DESCRIPTION

Job Title: Foreclosure Dispute Resolution Specialist
Reports to: Executive Director
Hours: 40 hours per week (Monday to Friday)
Status: Non-Exempt
Wage: $14 per hour
Benefits: Medical/Dental/Vision & Paid Vacation/Holidays/Sick Leave

Summary: Responsible for coordinating the mediation center’s foreclosure mediation services, including scheduling and management of cases, while extending our organization’s mission.

Duties and Responsibilities:
Coordinates infrastructure and details for foreclosure mediation program
Responsible for opening, scheduling, and managing of foreclosure cases
Prepares and maintains hard copy and digital case files
Maintains confidentiality of all case activity and client information
Responds to client inquires and provides up-to-date referrals to clients, including names and contact information for approved housing counselors
Works directly with clients on the phone and in person, to prepare them for mediation
Verifies completion and receipt of necessary documents
Coordinates activities of advisors, housing counselors, homeowners, attorneys, and lenders
Helps schedules mediation dates with all parties and volunteer mediators
Maintains relationships with borrowers, lenders, borrowers’ attorneys, lenders’ attorneys, housing counselors, and others professionals participating in the mediation process
Attends telephonic court status conferences, usually scheduled at 7:50 a.m. and 12:50 p.m.
Prepares and files reports and action requests to the court
Maintains ongoing expertise in the court system in general and foreclosures in particular
Gathers, records, and files client and mediator evaluations
Generates quarterly and annual reports on the foreclosure mediation program
Works with the Executive Director to address client complaints and concerns
Develops and implements systems and protocols for improving foreclosure mediations
Assists with implementation of foreclosure trainings for volunteer mediators
Monitors volunteer mediators who assist in the above list of responsibilities
Other duties as assigned by the Executive Director

Requirements:
Bachelor’s degree and/or 3-5 years office and customer service experience
Experience supervising volunteers
Ability to work with diverse populations
Works well independently as well as part of a team
Strong reasoning ability
Excellent verbal and written communication skills
Strong attention to accuracy and detail
Ability to multi-task and meet deadlines
Proficient in Word, Excel, Outlook, and databases
Able to pass a criminal background check

Desirable Qualifications:
Prior dispute resolution experience, mediation training, and/or degree in conflict resolution
Knowledgeable about judiciary, real estate transactions, and/or foreclosures

OUR MISSION

We empower people to come together--to talk and to listen, to explore options, and to find their own best solutions.

To achieve this mission, we offer mediation, facilitation, and training to strengthen the ability of diverse individuals and groups to resolve interpersonal conflicts and community issues.

To learn more, visit www.hawaiimediation.org

[ Reply to This ]        2430

 Mediation Service Coordinator 
 by Editor  07/07/14 
Location: FL 
Salary: $45K 
Expires 08/01/2014 

Req No: 22010931-51305455-20140701151506 Agency Name : State Courts
Description:
Working Title: MEDIATION SERVICES COORDINATOR
Broadband/Class Code: 817630
Position Number: 22010931-51305455
Annual Salary Range: $45,303.72
Announcement Type: Open Competitive
City: TALLAHASSEE
Facility:
Pay Grade/ Pay Band: 81025
Closing Date: 7/14/2014

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.


MEDIATION SERVICES COORDINATOR

Annual Base Salary: $45,303.72

**The successful candidate will be hired at the minimum salary**

Position Number: 10931

Class Code: 7630

General Description

The essential function of the mediation services coordinator position within the organization is to coordinate and administer court mediation programs. The position is responsible for scheduling and supervising staff and/or volunteers, coordinating and administering court mediation services, managing continuing mediation programs for volunteer mediators, serving as liaison/information resource, reviewing files referred to mediation, maintaining records of mediated cases, conducting mediations as appropriate, and performing related administrative functions. The position works under general supervision of the Trial Court Administrator or other designated manager; reporting major activities through periodic meetings.

Examples of Work Performed

(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

Supervises court staff, including training, assigning and evaluating work; reviews work of staff to ensure regulation compliance.

Runs audits and assigns daily reports; and deals with special projects and revisions as required; updates notices and adds information as needed.

Supervises, schedules, assigns, organizes and directs volunteers and contract mediators for program mediations throughout the circuit of responsibility; recruits, trains and coordinates volunteers; creat