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 Case Counsel 
 by Editor  09/19/16 
Location: NY 
Expires 09/25/2016 

Case Counsel

Job ID 
NY-1321
 
Job Location(s) 
US-NY-New York
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through the effective use of arbitration and mediation.


In this key role as a Case Counsel in our International Center for Dispute Resolution (ICDR), you will work with a dedicated group of professionals and will be primarily responsible for managing international arbitration cases and for assisting with the development and promotion of the ICDR services.

 

Responsibilities:

Case Management Duties

  • Uses independent judgment and understanding of ICDR/AAA rules and procedures to evaluate, interpret and deliver the appropriate case management services to assigned cases.
  • Familiarizes oneself with the contract provisions of each arbitration case and identify any variation between the rules and the case contract to ensure consistency and appropriate case administration.
  • Conducts administrative conferences and initiates and facilitates preliminary hearings.
  • Assists arbitrators and mediators in the compliance of all applicable rules, and in the timely and accurate issuance of awards.
  • Evaluates arbitrator challenges and recommends decision.
  • Creates lists of the most suitable and appropriate arbitrators and mediators to propose to parties from ICDR/AAA's international roster based on contract requirements and/or parties' preferences.
  • Serves as an impartial liaison to initiate and maintain efficient flow of information between the parties, representatives, arbitrators and mediators.
  • Maintains uniform case information in accordance with corporate standards; maintains accurate record of financial information including billing, fee disbursement, check requests, expenses and receivables.
  • Proactively identifies expectations regarding the ICDR’s case management services and works closely with parties, arbitrators, and mediators to deliver timely and cost-effective services.
  • Accurately and effectively communicates ICDR/AAA policies and procedures to all parties and counsel.
  • Acts as customer service representative and recognizes potential future business when answering general inquiries expressing interest in the Association and its services.
  • Develops and cultivates relationships with customers to garner a high-level of trust and respect in ICDR/AAA and our services.
  • Communicates customer feedback for improvement to management on a regular and consistent basis
  • Understands the responsibility of arbitrators/mediators and provides regular feedback pertaining to their performance.

Development and Outreach Duties

  • Assist with the organization, logistics and management activities of ICDR/AAA conferences if called upon.
  • Attend and participate in local and regional seminars, programs and conferences if called upon.
  • Attend meetings or presentations as coordinated by ICDR executive management; Act as a host for visitors interested in the ICDR or its services.
  • Suggest potential ICDR arbitrators and mediators by opinion and feedback on performance to the ICDR executive management.
  • Promptly share any received development (non-case related) communications and enquiries with ICDR executive management.
 

Qualifications:

The ideal candidate demonstrates flexibility, exhibits a high level of attention to communication, is keen on constituent orientation and conflict management, and takes pride in her/his reasoning ability and thoroughness.


Education & Experience: Bachelor’s degree in business, legal, or related discipline; and 5 years of relevant experience; or an equivalent mix of education and experience. JD or LL.M. a plus.


Technical Skills: Intermediate proficiency with Microsoft Excel, Word, Outlook, and web-based case management systems.

 

Communications Abilities: (Verbal) Expresses oneself clearly in conversations and interactions with others; tailors speech to the level and experience of the audience; uses appropriate grammar and choice of words; expresses ideas in a concise, organized manner; maintains eye contact when speaking with others; (Written) Expresses oneself clearly and concisely in writing; tailors written communications to effectively reach an audience; uses graphics and other aids to clarify complex or technical information; spells correctly; writes using concrete, specific language; uses punctuation correctly; writes grammatically.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, arbitrators, mediators or employees of the organization.

 

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.

 

We offer a competitive compensation and comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2843

 Ombudsman 
 by Editor  09/19/16 
Location: CA 
Expires 09/28/2016 

Ombudsman/Mediator(

Job Number:

 472687)
  Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That`s because each of us-from our finance, business, and IT experts to our RNs, allied health professionals, and physicians-shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you`ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you`ve always wanted.  
Deion
 

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

 

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
• Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
• Serves as an impartial & independent third party for clients, focusing upon patient care issues.
• Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services) Collaboration & Problem Solving: Develops collaborative relationships w within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere.
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
• Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies & informs upper management of patterns & trends affecting patient care.
• Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
• This job deion is not all encompassing.

 
Qualifications
 

Basic Qualifications:
Experience
• Minimum ten (10) years of clinical or hospital/healthcare background required.
Education
• Bachelor's degree required.
• Evidence of having taken and passed a forty (40) or more hour Ombudsman training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a forty (40) or more hour Mediation course or minimum of 100 cases experience or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
License, Certification, Registration
• N/A
 
Additional Requirements:
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman&Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Demonstrated ability to work with difficult situations with multiple interests/parties involved.
• Demonstrated analytical/data management skills.
• Demonstrated program development expertise (strategic direction, work planning, communications, implementation).
• Demonstrated excellent written and presentation communication skills.
• Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Must be able to work in a Labor/Management Partnership environment.

 

Preferred Qualifications:
• Minimum ten (10) years of experience in clinical or management roles in a health plan or multi-faceted health care system desired.
• Master's degree in business, health care, public administration or related field desired.
• Knowledge of KP preferred.

 

Notes:
• Days and hours will vary depending on the needs of the Medical Center.  
• Will be required to travel as needed
 

Primary Location

: California-Bellflower-Downey Medical Center 

 

  Scheduled Hours (1-40): 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Variuable Working Hours Start: 8:00 AM Working Hours End: 5:00 PM 

Schedule

: Full-time 

Job Type

: Standard 

Employee Status

: Regular Employee Group (Union Affiliation): Salaried, Non-Union, Exempt 

Job Level

: Individual Contributor 

Job

: Healthcare / Hospital Operations Public Department Name: Hospital Administration 

Travel

: Yes, 5 % of the Time Job Eligible for Benefits: Yes 

 

 
 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
 

 Apply here

[ Reply to This ]        2842

 Labor Negotiator 
 by Editor  09/19/16 
Location: WA 
Salary: $90-121K 
Expires 09/28/2016 

Job Title: Labor Negotiator
Job Number: 2016-01350
Salary: $43.11 - $57.85 Hourly
$90,013.68 - $120,790.80 Annually
Location: Seattle Municipal Tower, 700 5th Ave., Seattle, Washington
Job Type: Classified Civil Service, Regular, Full-Time
Shift: Day
Department: Seattle Department of Human Resources
Bargaining Unit: Not represented
Closing Date/Time: Tue. 09/27/16 4:00 PM Pacific Time
 

 

 
 
The mission of the City of Seattle Human Resources Department is to provide strategic and operational human resources services that meet the City's workforce and organizational needs. Our values reflect our best thinking of how we want to act and interact with customers, consumers, stakeholders and each other: respect, excellence, integrity, equity, adaptability, integration, and accountability.
 
As a Labor Negotiator, you will report directly to the Director of Labor Relations and have extensive contact with all levels of City management, including elected City Officials, representatives from other governmental, regulatory, and administrative agencies, labor union representatives, and their legal counsel.   You will be tasked with providing advice on handling difficult employee problems; representing the City in labor-management problem resolution, and resolving complex problems of a legal nature which may be politically sensitive and have substantial cost implications for the City.
 Job Responsibilities:
Here's more of what you'll be doing:
  • Performing specialized, professional labor relations activities of a highly sensitive and confidential nature
  • Formulating strategy and coordinating resources to present the City's interest in labor negotiations, mediation, arbitration, grievances and grievance arbitration, unfair labor practices, and state and federal agency proceedings.
  • Serving as chief spokesperson and negotiating labor contracts with unions that represent City employees
  • Interpreting collective bargaining agreements and negotiating mid-term changes
  • Investigating grievances and recommending grievance responses and settlements to contract disputes and disciplinary actions
  • Writing or reviewing discipline letters, grievance responses, last chance agreements, Letters of Agreement, and Memoranda of Understanding
  • Researching, developing, and presenting training materials for supervisors, managers, City Officials, and Human Resources on labor relations issues
 Qualifications:
In addition to the qualities mentioned above, you will need to possess all of the below required qualifications (or a combination of education, training or experience which provides an equivalent background required to perform the work of the class). All applications will be evaluated on an individual basis for comparability of education, training, experience, and skills:
  • Bachelor's Degree in Labor Relations, Public or Business Administration, Economics, or a related field
  • 3 years of professional experience in a Labor Relations environment, including experience as a chief spokesperson in labor contract negotiations and administration, or employment law
DESIRED QUALIFICATIONS:
  • 4 years of experience or more as a chief spokesperson in contract negotiations, administration, and grievance resolution
  • Experience working in a public organization
  • Knowledge of Washington State Regulations governing labor relations
  • Experience working collaboratively with a diverse workforce
 
In addition, all potential Human Resources team members are evaluated for the following competencies:
  • Customer Service – the ability to work effectively with internal customer and/or clients to satisfy their service or product expectations
  • Communication – the ability to take part in effective communication, which is characterized by skills and understandings that enable communication utilizing the Department's values
  • Job Knowledge – the degree to which employees have job-specific knowledge necessary to provide the appropriate quality and quantity of work in a timely and efficient manner
  • Accountability – the ability to demonstrate responsibility for personal and professional conduct, which contributes to the overall goals and ives of the Department
  • Interpersonal Skills – the ability to interact effectively with others to establish and maintain smooth working relationships
 Additional Information:
This position is classified as a Strategic Advisor III, General Government.
 
APPLICATION PROCESS:
 
In order to be considered for this position, you must submit your application and cover letter to www.seattle.gov/jobs no later than 4:00pm Pacific Time on Tuesday, September 27th 2016. This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition or pregnancy. The Seattle Department of Human Resources encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences. If you have questions, please contact Lindsey King at Lindsey.King@seattle.gov.

Apply here

[ Reply to This ]        2841

 Peacebuilding Officer 
 by Editor  08/29/16 
Location: NY 
Expires 10/22/2016 

Job Opening

Posting Title: Peacebuilding Officer
Job Code Title: POLITICAL AFFAIRS OFFICER
Department/Office: EXECUTIVE OFFICE OF THE SECRETARY-GENERAL
Duty Station: NEW YORK
Posting Period: 24 August 2016 - 22 October 2016
Job Opening Number: 64919
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
 

 

 

Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Peacebuilding Commission Support Branch (PCSB) of the Peacebuilding Support Office (PBSO) in New York and is classified as an H duty station and a family duty station. The incumbent reports to the Chief of the PBC Support Branch.

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties:

• Provides technical and substantive support to the implementation of mandates of the office, branch and unit; including assisting the Peacebuilding Commission (PBC) in the formulation of peacebuilding strategies and their dissemination;
• Monitors activities in the country assigned, researches and analyses information from different sources, including the press, and assesses trends which might affect the political, regional or peacebuilding situation;
• Drafts analytical and background papers, and prepares draft inputs to PBC and Secretary-General reports to the General Assembly and Security Council; and assists in drafting talking points, speeches and other correspondence for senior UN officials;
• Contributes to the mapping and analysing of existing national and international strategies and frameworks related to peacebuilding in the country assigned, with a view to strengthening coordination of relevant peacebuilding actors;
• Provides assistance in organising PBC meetings; supports the organisation of Chairs' visits and PBC annual visits to the country assigned;
• Assists the Branch in providing timely quality support and policy advice to the respective United Nations mission, senior officials and staff in the field, and supports the organisation of meetings with other relevant interlocutors;
• Liaises with relevant UN departments and offices, relevant international and regional organisations, including financial institutions, and governments and provides briefings and other necessary preparatory work for the Commission meetings with those actors;
• Participates, as required, in the relevant inter-departmental taskforces on country assigned.
• Performs other duties as required.

Competencies

Professionalism: Ability to identify and analyse political, ethnic, social and economic problems that may cause civil unrest in a country or geographic area. Good knowledge of relevant regional and international institutions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent degree) in political science, international relations, international law, political/development economics, public administration or other related is required. A first-level university degree in combination with two additional years of qualifying experience maybe accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible in international relations, political science, conflict resolution, humanitarian or development economics is required. Experience in international peacebuilding or in conflict resolution and mediation is desirable. Experience in intergovernmental processes is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

 

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Apply here

[ Reply to This ]        2840

 Associate Ombuds 
 by Editor  08/23/16 
Location: CA 
Salary: $76-95K/yr 
Expires 09/05/2016 

jobs.ucsb.edu/applicants/Central?quickFind=190365  
20160293  
Single Hire  
06-20-2016  
Open Until Filled
07-11-2016  
 
0731  
ADMIN ANL PRN 2  
Associate Ombuds  
The Office of the Ombuds is a confidential, impartial, informal, and independent resource for conflict prevention, management, and resolution that serves all members of the UCSB community, including faculty, staff, students, and anyone with a campus-related concern. The Office assists those who seek guidance with the resolution of academic or administrative issues and disputes. The Office is a confidential, and impartial place to express concerns. The Office helps campus members strategize about their situations, identify serious issues, identify options, informally resolve disputes, manage conflict, and learn more productive ways of communicating. The Office is not authorized to receive notice of behalf of the University of California about the existence of a problem.  
OMBD-Ombudsman Office  
 
BD-Fiscal, Management and Staff Services  
B-Professionals (e.g., SAO, Analyst, Computer Network Technologist)  

A little help? Go to Salary Scales

76,200.00  
95,000.00  
Yearly  
Salary is competitive and commensurate with experience. Starting offer range $76,200 -$95,000/yr.  
100%  
Monday - Friday  
8:00am - 5:00pm  

A little help with Contracts? Go to Employment Agreements

Career  

A little help? Go to General Information on Limited Appointments

 
No  
The Associate Ombuds position provides impartial, informal, independent and confidential conflict resolution services to the campus community; constituencies may include staff, faculty, and students. Services include individual and group needs assessment and coaching on a wide range of conflict management techniques; referrals to appropriate internal and external resources; facilitation of effective dialogue on sensitive issues; informal mediation; developing and presenting workshops on conflict-related topics; and assessing the campus climate, noting patterns of concern, and making recommendations to the Campus Ombuds for systemic change that will enable faculty, staff and students to thrive. The Associate Ombuds is recognized as a campus expert regarding the nature of conflict and conflict resolution and mediation techniques and principles; and has expert knowledge of the appropriate role of the Ombuds, the IOA Code of Ethics and Standards of Practice. In consultation with the Campus Ombuds, the Associate Ombuds handles cases with little or no campus precedent to resolve the most complex issues with campus-wide impact. Mitigates risk by resolving disputes before they result in a formal grievance or litigation, including bullying, sexual harassment, and discrimination. Under the general direction of the Campus Ombuds, exercises independent judgment in the intake, informal inquiry, and resolution of concerns and in establishing strategies for the resolution of identified problems. In collaboration with the Campus Ombuds, has significant impact and influence on campus policy by providing upward feedback to campus leaders and key administrators. Assumes temporary responsibility for the Office in the absence of the Campus Ombuds.  
Advanced degree and two years' experience in counseling, dispute resolution, organizational psychology, or related field. Proven ability to work both independently and collaboratively to resolve problems. Good judgment and ability to handle confidential information appropriately. Demonstrated skill in writing and speaking on complex and sensitive issues.  
Certified Organizational Ombudsman Practitioner or equivalent practice within IOA standards. Relevant training and experience as an ombuds, dispute resolution practitioner, and/or mediator. Ability to recognize and de-escalate crises. Ability to maintain empathy and positivity under stress. Experience as facilitator, trainer and/or presenter. Experience in researching, analyzing findings, and applying knowledge. Competency in diversity and multiculturalism. Knowledge of structure, policy and best practices in a large complex institution, UC preferred.  

A little help? Go to Driver's License Requirements or Background Check Guidelines

Satisfactory completion of a fingerprint background check  
 
Other Document (1)
Other Document (2)
Other Document (3)  
Resume
Cover Letter  

 

More info and application here

[ Reply to This ]        2839

 Case Manager, Spanish required 
 by Editor  08/23/16 
Location: NY 
Expires 09/03/2016 

Concourse House, HDFC - Bronx, NY

DUTIES: Carry Caseload of 21 clients, assessment of clients needs, intakes, goal settings, referrals, follow-ups, maintain case record with Case Notes and Independent Living Plan on client's progress, develop resource and referral leads in areas of Substance Abuse, Mental Health Treatment, Public Assistance, Women's Services, Adult Education, Employment, etc., meet one on one with client's to obtain specific needs information to create with client a plan to achieve their goals, provide individual/family counseling, ability to handle potentially volatile situations; conflict mediation and negotiation, accompany clients to appointments/service providers as needed, provide monthly reports to Supervisor, conduct unit inspections, network and liaison with outside agencies and make referrals as needed, attend meetings and training's.

REQUIREMENTS: Must have Associate Degree (Bachelor's a plus), minimum of two (2) years experience with indigent families, good verbal and communications skills, strong organizational skills, proficiency with Microsoft Applications (specifically Word, Outlook, Excel), CARES System, knowledge and understanding of team concepts preferred, bilingual (English/Spanish), must be able to multitask, manage time constraints, and meet deadlines.

Job Type: Full-time

Required education:

  • Associate

Required experience:

  • Case Management: 2 years

Required language:

  • Spanish

Apply here

[ Reply to This ]        2838

 Director of ADR Services, English/Spanish 
 by Editor  08/23/16 
Location: FL 
Expires 09/05/2016 

Job ID 
FL-1054
 
Job Location(s) 
US-FL-Miami
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through the effective use of arbitration and mediation.

 

As Director of ADR Services, you will work with a dedicated group of professionals and will be responsible for delivering high-quality case management services and will assist with the development and promotion of AAA’s Alternative Dispute Resolution (ADR) services.  This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem solving skills.

 

Responsibilities:

  • Initiate and maintain communications and information flow between parties/party attorneys and arbitrators and assist with ensuring compliance of all applicable rules and procedures.
  • Manage the administration of assigned cases; maintain accurate financial records and uniform files in accordance with corporate standards, including electronic files and system records.
  • Proactively identify case management issues and take appropriate action to resolve case issues as these arise.
  • Inform and educate clients on ADR procedures, displaying knowledge of when and how ADR processes should apply.
  • Recognize potential future business when answering general inquiries; respond to inquiries about the AAA with accurate and precise information, in a timely manner, and with a strong focus on customer service; develop and foster long-term relations with customers forming a high level of trust and respect in the AAA and our services.
 

Qualifications:

The ideal candidate will be a reliable, collaborative, person with solid communications skills who prides herself/himself on accuracy and thoroughness.

  • Education & Experience: Bachelor’s degree in a business or legal studies (JD strongly preferred); 2 years of relevant experience; or an equivalent combination of education and experience.
  • Language Skills:  Bi-lingual in English and Spanish
  • Computer Skills: Intermediate proficiency with Microsoft Outlook, Word and Excel.

We offer a competitive compensation and comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2837

 EEO Specialist 
 by Editor  08/18/16 
Location: MA 
Salary: $44-70K/yr, Cantonese preferred 
Expires 08/31/2016 

Salary Range: 43,828.00 - 69,688.00 $ /year
Open Period: Wednesday, August 17, 2016 to Wednesday, August 31, 2016
Series & Grade: GS-0360-07/09
Position Information: Full time  Permanent
Promotion Potential: 12
Duty Locations: 1 vacancy - Boston, MA
Who May Be Considered: U.S. Citizens; ICTAP and CTAP eligibles in the local commuting area.
Also being advertised as job announcement #MS-16-OFCCP-214 for status applicants, VEOA applicants & persons eligible under these non-competitive authorities: Veterans' Recruitment Appointment (VRA); 30% or more compensably disabled veterans; persons w/disabilities (Schedule A); present/former Peace Corps (PC) personnel. To be considered for each, apply to BOTH jobs.
Security Clearance: Other
Supervisory Status: No

Job Summary:

About the Agency

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

This position is located in the Department of Labor, Office of Federal Contract Compliance Programs (OFCCP), Boston, MA Regional Office.

Knowledge and proficiency of the Cantonese language is preferred but not required.

This position is inside the bargaining unit.



Travel Required:

  • Occasional Travel
  • 20%

Key Requirements:

  • U.S. Citizenship required - must be at least 16 years of age.
  • Appointment to this position will require a background investigation.
  • Requires a probationary period if the requirement has not been met.

More information and application here.

[ Reply to This ]        2836

 Grievance Appeal 
 by Editor  08/18/16 
Location: TX 
Salary: $39-58K 
Expires 09/01/2016 

MC Spec Grievance Appeal
 
Facility: Managed Care, 938 Bannock St.  
Area of Interest: Managed Care Shift Type: Day
Requisition ID: 44885 Language:
Employment Type: Full-Time Minimum: $38,910.48
Experience Required: 3 - 5 Years Mid-point: $48,638.102
Education Required: High School Diploma/GED Maximum: $58,365.73
Certification/Licensure/Registrations Required:
 
 
 


Under the administrative direction of the DHMP Director of Compliance, the Grievance and Appeals Specialist is responsible for assessing and completing appropriate documentation for tracking/trending data including but not limited to conducting all pertinent research in order to evaluate, respond and close incoming grievances accurately, timely and in accordance with all established regulatory guidelines. Position is also responsible for written responses to all incoming correspondence, including all grievances from members, or the member’s representative as well as any appeals from members for all lines of business.


Education:  Bachelor's degree preferred

Experience:  Typically,three (3) years’ experience in a managed care health insurance environment; or equivalent combination of education and experience.  


Knowledge, Skills & Abilities:  Ability to interview and investigate emotional situations with a level of sensitivity and understanding. Ability to listen effectively and appropriately respond to difficult and/or urgent situations. Demonstrate good analytical skills and the ability to problem solve creatively, ively and rapidly. Excellent interpersonal/verbal communication skills. Demonstration of conflict resolution and mediation skills. Able to write summaries and prepare reports. Multitask and organize priorities to meet deadlines. Prior customer service experience in a health care environment Thorough working knowledge of managed care concepts, policies and procedures, including but not limited to knowledge of grievance and appeal regulations. Ability to write comprehensive statements using proper grammar and sentence structure. Attention to detail and excellent organizational skills required. Ability to prioritize issues, use good judgment skills, and handle sensitive issues with confidentiality, tact, and diplomacy. Decision making, problem solving skills, critical thinking and listening skills required. Excellent and very thorough follow through skills. Display great initiative and ability to sense urgency. Ability to cope and deal with a high volume of tasks and demanding situations. Professional phone etiquette and customer service oriented necessary. Adaptable to a constantly changing environment and ability to work independently and with a team is a must. Ability to work independently under strict time frames. Excellent analytical and interpersonal skills. Ability to assess and resolve customer complaints, problems and issues in an effective manner.

Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver’s 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.

As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.

Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

“Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.”

Apply here

[ Reply to This ]        2835

 Mediator 
 by Editor  08/18/16 
Location: CA 
Salary: $70/hr 
Expires 10/01/2016 

PERMANENCY PLANNING MEDIATOR
JOB DEION
Minimum Qualifications
Applicants must meet the minimum qualifications listed below:
a. Masters level or higher in social work, law, education, psychology, counseling or related field.
b. Three (3) years of full-time supervised work experience in the field of child welfare and/or family welfare-related services having direct experience with multi-problem, high-risk families involving issues related to child abuse, domestic violence and substance abuse.
c. Strong computer skills with proficiency in Microsoft Word, Outlook or an e-mail program. All work-product provided to Consortium for Children must be performed on computers owned by the Applicant and e-mail must be from the Applicant’s personal e-mail account.


Approved Applicants will:
Complete Consortium for Children’s three-day Family Law Mediation Training and two-day Permanency Planning Mediation Training.

Job Deion:
Permanency Planning Mediators provide field-based mediation services per Consortium for Children’s (CFC) established curriculum on a part-time, sub-contractor basis. Mediators will be trained, provided referrals and supervised by CFC. Permanency Planning Mediation is currently operating under a contract with the State of California to provide this exclusive service for clients of the California child welfare system. CFC Mediators provide timely and vital mediation services that allows for parties to the mediation to consider what types of connections might be important for children to maintain as they move to permanence through either Legal Guardianship or Adoption.
All Applicants are required to have completed a minimum of 30 hours of basic mediation training or are required to attend a three-day basic mediation training provided by Consortium for Children. All Applicants are required to attend a two-day Permanency Planning Mediation training. Both of these trainings are provided free of charge by Consortium for Children. Previous or additional mediation training and experience is a plus, but not required.

 

Mediators are needed in the following CA counties:

San Louis Obispo

Sonoma

Napa

Stanislaus

Orange

Humboldt

Fresno

Madera

Merced

Yolo

Ventura


SALARY: $70.00 per hour
EMPLOYER: CONSORTIUM FOR CHILDREN
45 Mitchell Blvd. Suite 1
San Rafael, CA 94903
(415) 491-2415
(415) 491-5015 (fax)
E-Mail: Samantha@consortforkids.org
Please submit resumes via mail, fax or e-mail.
CONSORTIUM FOR CHILDREN IS AN EQUAL OPPORTUNITY EMPLOYER.

[ Reply to This ]        2834

 Executive Director 
 by Editor  08/16/16 
Location: MA 
Expires 09/05/2016 

Executive Director, MetroWest Mediation Services, Inc., Framingham, Massachusetts

 

MetroWest Mediation Services, Inc. (MWMS) is seeking an Executive Director to begin in December, 2016.

 

MWMS, established in 1979 as Framingham Court Mediation Services, is a not-for-profit community mediation program serving the MetroWest area.  Its mission is to mediate disputes and to educate individuals and organizations to use mediation and conflict resolution skills to resolve community, family and business disputes.  MWMS provides direct service in both community and court-referred matters where parties are seeking a peaceful, non-adversarial method for resolving their dispute.  MWMS offers mediator training to volunteers and professionals, organizations, professional associations, business and industry, as well as customized conflict resolution workshops and technical support for implementing new programs.

 

In addition to the full-time Executive Director, MWMS currently employs two part-time Case Coordinators. Together, they coordinate thirty community volunteer mediators.  The Executive Director is responsible for over-all, as well as the day-to-day operations of the agency and reports directly to a Board of Directors.

 

Executive Director:

 

  • Develops, manages and works to expand MWMS programs relative to alternative dispute resolution methods;
  • Oversees the fiscal affairs and financial management of the agency including fundraising and grant writing;
  • Supports the Board of Directors and works collaboratively with the Board of Directors to ensure the successful operation and sustained viability of the organization;
  • Supervises agency staff and trains volunteer mediators;
  • Co-mediates with staff and volunteer mediators;
  • Maintains and further develops relationships with the ADR Office of the Massachusetts Administrative Office of the Trial Court, Massachusetts Office of Public Collaboration, the Community Mediation Coalition of Massachusetts, the Office of the Massachusetts Attorney General, community non-profit agencies, schools, local municipal departments, elected and appointed county/state officials;
  • Participates in advocacy efforts to assure adequate funding for community mediation programs.

 

Successful candidates will possess the following skills or experience:

 

  • Bachelor’s Degree, advanced degree in a related field preferred;
  • Demonstrated interest and experience in the field of mediation and conflict resolution;
  • Experience working in a non-profit, volunteer-based agency, and with a Board of Directors;
  • Experience in planning and program development;
  • Experience in developing, obtaining and implementing successful fundraising;
  • Experience in financial management and budgeting;
  • Ability to communicate clearly and effectively before a variety of audiences; bi-lingual skills a plus;
  • Ability to write and edit in a clear and concise manner;
  • Computer and database skills;
  • Supervisory and managerial experience, including the ability to maintain a positive work environment and an effective working relationship with employees, board members, volunteers and court personnel;
  • Ability to delegate work assignments and monitor program operations to projected timelines.

 

Salary range is $45,000 - $50,000 per year.

Compensation may be increased based upon the Executive Director’s success in developing the organization, expanding the reach of its services and increasing revenue.

 

Interested applicants, please e-mail:

 

  • A letter of interest; and
  • A resume or curriculum vitae;

 

To:  Robert Smith, President of Board of Directors

        E-Mail Address:  rsmith@suffolk.edu

 

Review of resumes shall begin in September, 2016, and the new Executive Director is expected to begin in December, 2016. 

 

The Search Committee will acknowledge the receipt of your application by e-mail.

 

MetroWest Mediation Services, Inc. is committed to a policy of equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, age, veteran status, national origin or disability.  We encourage applications from women, persons of color, sexual orientation minorities and all others who will contribute to the diversity of the organization.

[ Reply to This ]        2833

 Director, Labor and Employee Relations 
 by Editor  08/15/16 
Location: CA 
Expires 09/03/2016 

Director, Labor and Employee Relations - (15005641) 

 

 St. Joseph Health (SJH) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico. SJH provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics and physician organizations. SJH maintains a 'continuum of care' matched to the diverse needs of the urban centers, smaller cities and rural communities in three states. For the third year in a row in 2009, the Gallup Organization awarded St. Joseph Health its highest honor - the Great Workplace Award. SJH provides exceptional benefits, opportunities for advancement and relocation within the system. St. Joseph Health is comprised of four core values: Service, Excellence, Dignity and Justice are the guiding principles of all we do. Excellent compensation program and benefits provided. SJH is an EEO/AA Employer. 

 

 

Directs the overall Workforce Labor Strategic Plan for St. Joseph Health System. Develops and delivers high impact programs and activities to develop manager and employee relationships. Responsible for the planning and implementation of plans and implements goals and ives in areas of employee/labor relations. Develops, implements and ensures consistent adherence to policies, programs, and procedures within the context of the SJHS Guiding Principles and Code of Conduct, including system integration and philosophies. Provides consultation and advises leadership on employee and work place issues.

 

Essential Functions

  • Directs Labor & Employee Relations activities, programs and strategy implementation to programs to meet identified goals consistent with the SJHS Workforce Labor Strategy Plan.
  • Delivers proactive plans and programs to positively influence employee relations, engagement and communications. Monitors trends, takes pulse surveys and reports progress on outcomes and recommendations throughout the year.
  • Provides ongoing consulting guidance, coaching and training to HR Leaders and staff, as well as, ministry managers (as appropriate) with respect to labor and employee relations programs and activities.
  • Identifies areas of potential legal and compliance risk and works with Legal to develop appropriate responses including education, policy changes and direct intervention.
  • Facilitates group process to build effective working relationships throughout the organization, using collaboration and team-building skills.
  • Acts as Lead resource to HR Leadership on implementation of Employee Engagement Practices (Gallup), such as impact plans, barrier analysis, pulse surveys and other comparative data.
  • Identifies areas of vulnerability and works with the respective HR Leaders and Organizational Development partners to plan appropriate assessment and interventions.
  • Assesses and develops (with client partners) ongoing leadership development and training needs specific to labor and employee relations.
  • Provides regular trending and outcome reports to the VP, Labor and Employee Relations, Task forces and HR Leaders on a routine basis.
  • May participate in union grievances, arbitration, or collective bargaining as assigned.
  • Acts as a strong advocate for employee issues and works with the HR Leaders to develop methods to ensure staff input, concerns and grievances are facilitated consistent with our mission and values.

 

Additional Responsibilities

 

The Director of Labor and Employee Relations may perform a number of other similar or related duties which may not be specifically included within the job deion but which are consistent with the general level of the job and the responsibilities described.

 

Knowledge / Skills / Abilities

  • Credible Leader respected by colleagues and clients
  • Experience working in labor and employee relations in a management or consulting role
  • Training and Facilitation expertise
  • Knowledge of applicable labor, wage and hour, EEOC, DFEH, NLRA and other statutory and regulatory requirements
  • Strong interpersonal written and verbal communication skills
  • Cultural competencies and sensitivity
  • Ability to provide Excellence in Customer Service

Position Qualifications

 

Education

  • An in-depth educational background in Human Resources, as would normally be acquired through a Bachelor's Degree in Human Resources/Organizational Development, Labor/Employee Relations, Business or Industrial Relations is required
  • Master's Degree in related field preferred

Experience

  • Prior Labor and Employee Relations experience, preferably in a healthcare setting.
  • Demonstrated experience in effective problem solving and employee relations interventions is required.
  • Demonstrated experience working in a union environment facilitating grievances, arbitrations and collective bargaining.
  • A broad exposure to various employee and labor relations communications, interventions and development required.
  • Prefer organizational development, training and change management experience.
  • Collective bargaining experience strongly preferred.

 

Training

  • Facilitation skills
  • Team Building
  • Mediation and Conflict Resolution
  • Change Management

 

 

Organization

: Labor and Employee Relations

Work Locations

: 
Santa Rosa Memorial Hospital 
1165 Montgomery Drive 
 SANTA_ROSA 95405

Employee Status

: Regular

Schedule

: Full-time
Work Schedule: 8 Hour

Shift

: Day

Travel

: No

Job

: Employee Advocacy Labor Relations
 
[ Reply to This ]        2832

 Workforce & Labor Relations Consultant 
 by Editor  08/15/16 
Location: CA 
Expires 09/03/2016 

Job Deion 

SHSO-1607467    Workforce & Labor Relations Consultant

Deion

Selected candidate can be based in Sacramento, Central Valley or the Bay Area.  

 

Provide a wide range of employee relations support, coaching, consulting and mediation services for employees and managers. Identify, investigate, and resolve employee issues, escalated grievances, work environment scans and harassment investigations. As appropriate, represent Sutter Health in grievance or mediation hearings or other labor and/ or employment-related administrative proceedings. Support development and implementation of employee value proposition/proactive employee relations programs. Provide support to affiliates during organizing campaigns. Assist in the development and analysis of bargaining proposals while assessing their potential impact on Sutter Health policies and programs, and statutory and regulatory operations and compliance. Negotiate smaller/less complex contracts.

Qualifications

Experience: Requires an educational background in Human Resources, as would normally be acquired through a Bachelor’s Degree in Human Resources, Business Administration, or Psychology or the equivalent as obtained through a human resources position as typically acquired in 3 or more years of experience. Must have experience demonstrating the ability to develop, implement and administer human resources programs. Healthcare system experience is helpful, particularly in a multiple stakeholder environment. Must have demonstrated ability to work effectively with a diverse group of management and staff to achieve desired outcome results as well as to manage large projects and initiate/ implement/ administer diverse programs.

Knowledge: Knowledge of Labor Relations and Employment laws and processes is required. Knowledge of employment and employee relations, regulations, law and processes are required.   Must be able to represent Labor Relations in an influential and persuasive way in dealing with a broad range of Labor Relations and Human Resources issues. Must be able to demonstrate knowledge of all areas Human Resources, including compensation, benefits, recruitment, workforce planning, HRIS/e human resources, and training & development. Knowledge of dispute resolutions and mediation techniques. Must have extensive knowledge of how to lead labor negotiations. Must have familiarity with a variety of issues that impact workplace performance and programs impacting the employee value proposition.

Required Skills: Must have the skills to effectively lead change and transition. Requires strong collaboration skills to facilitate open sharing of information between various areas of functional expertise within the system and the affiliates. Demonstrated ability to effectively manage/recommend through functional (vs. line) leadership and personal influence to achieve a positive effect. Exceptional written and verbal communication, presentation and interpersonal skills are required to establish and maintain highly effective working relationships in an extremely fast paced and demanding work environment. Strong analytical and conceptual skills. Ability to develop creative solutions. Must have demonstrated organizational skills with a keen attention to detail and the ability to effectively manage multiple priorities and projects within given timelines.

 

Education: BA degree in Human Resources, Business Administration or Psychology, or equivalent experience required.

 

 

 

 

Primary Location

: California-Greater Sacramento Area-Sacramento

Other Locations

: California-San Francisco-San Francisco, California-East Bay-Emeryville, California-Central Valley-Modesto

Organization

: Sutter Health System Office

Employee Status

: Regular

Accepted Applications: All Candidate Applications Accepted

Benefits: Yes    Position Status: Exempt    Union: No

Job Shift: Day    Shift Hours- 8 Hour Shift

Days of the Week Scheduled: Monday-Friday     

Shift Start Time: 8:00    Shift End Time: 5:00

Schedule: Full Time    Hours Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

 

 Apply here

 

[ Reply to This ]        2831

 Case Coordinator 
 by Editor  08/15/16 
Location: CA 
Expires 09/09/2016 

Case Coordinator (CC) , non-exempt (001803)
 
Job Number: 001803
Job Title: Case Coordinator (CC) , non-exempt
Number of Openings: 1
Job Type (Employment Type): Direct Hire
Start Date: 2016/08/10
Country: United States
State/Province: California
City: San Francisco
Salary Interval: Per Year
Job Schedule: Full Time
Job Category: Professional Services
Career Level: Intermediate(non-manager)
Level of Education: Four-Year Degree
Years of Experience: 3
Application Deadline: 2016/09/09
 
Position Deion

The CC is a key position in support of case management. The CC partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices.

Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met

Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard


- Sit at a desk working on the computer and talking with clients, panelists, etc., over the phone and/or face to face for extended periods of time

- Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc.

- Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient

- Lift heavy s such as large case files and exhibits

Position Requirements
Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year
Application Instructions
Upload cover letter and resume

Apply here

[ Reply to This ]        2830

 Conflict Resolution Counselor 
 by Editor  08/11/16 
Location: NY 
Salary: $19.50/hr 
Expires 09/15/2016 

Conflict Resolution Counselor
Roads to Success - New York, NY
$19.50 an hour - Part-time

Job Deion – CONFLICT RESOLUTION COUNSELOR

The Mission: The mission of Roads to Success is to deliver enriching academic and recreational programming and a college access and career development curriculum to promote the academic, social, emotional and professional development of young people. We engage minds from kindergarten through young adulthood to help them become more confident, more responsible, and more interested in the world around them while building pathways to the fulfillment of their goals.

Program Deion: RTS after-school programs provide young people with snack, homework help, creative learning activities, and recreational and educational games. RTS emphasizes excellent ratios of adults to children, creative staffing and programming, and a staff training strategy that enables our young professionals to develop extraordinarily meaningful relationships with the students in their care.

Primary Function: The primary function of the Conflict Resolution Counselor is to work with staff and students to enforce a positive community culture at RTS programs and to ensure that RTS’ goals for children are being realized. Conflict Resolution Counselors help individuals settle disagreements and disputes by providing mediation services where parties can discuss their conflicts and/or issues and come to a final decision agreed to by the parties involved.

ORGANIZATIONAL ROLE:

  • Reports to: Site Director
  • Peer Relationship: Instructors and Group Leaders
  • Supervises: Students
  • Hours: School days, 2:20pm – 5:20pm, Sept - June
  • Salary: $19.50 per hour

RESPONSIBILITIES:

  • Facilitate conflict resolution workshops.
  • Identify and help those students that are being bullied.
  • Give information sessions on timely topics such as bullying, drugs use/abuse, and peer pressure.
  • Provide classroom advice and guidance.
  • Help students to understand and deal with social, behavioral, and personal problems.
  • Provide students with life skills to deal with problems.
  • Provide individual and small group counseling in a variety of settings.
  • Consult and collaborate with teachers, staff and parents in understanding and meeting the needs of students in the school setting
  • Promote an understanding and appreciation of diverse populations and cultures.
  • Interact with staff and students at all times never using cell phones during program.
  • Assist in the planning and organizing of community service and student leadership opportunities.
  • Perform other related duties as requested or assigned by Program Director.
  • Encourage a positive environment that fosters mutual support, community service, good humor and the desire to learn and grow.
  • Must be willing to learn and implement new strategies in motivation, encouragement and positivity.
  • Must show enthusiasm and have positive attitude with children.
  • Attend all staff meetings and professional development training sessions.

QUALIFICATIONS:

  • A bachelor’s degree plus relevant work experience in areas such as counseling, human relations, education, and/or social work.
  • At least one years’ experience in an academic setting with children.
  • Qualified candidates must have a strong commitment to children and especially children at risk.
  • Must be willing to learn and implement new strategies to inspire students to be positive, thoughtful and motivated to work hard and take risks.
  • The ability to inspire positive teamwork, initiate and follow-thorough with minimal supervision as well as work under pressure, adapt to changing priorities, and balance competing deadlines a must.
  • Outstanding interpersonal skills, references and rapport with children are required.
  • The ability to communicate in Spanish is a huge plus.

Job Type: Part-time

Salary: $19.50 /hour

Required education:

  • Bachelor's

Required experience:

  • Academic Setting: 1 year

Apply now

[ Reply to This ]        2829

 Workers Comp Assistant 
 by Editor  08/11/16 
Location: GA 
Expires 09/01/2016 

Workers’ Compensation Legal Assistant

Workers’ Compensation Legal Assistant
The successful candidate will possess 2-5 years of workers’ compensation litigation experience, and have strong knowledge of federal and state statutes, court rules, forms, processes and procedures. Must have experience trial and mediation preparation, and have the ability to summarize depositions and medical records. Should be able to adapt in a fast-paced environment and effectively manage a high volume case load.

Job Type: Full-time

Required experience:

  • Workers Comp: 1 year

Apply here

[ Reply to This ]        2828

 ADR Program Coordinator 
 by Editor  08/11/16 
Location: MN 
Salary: $29-43/hr 
Expires 08/28/2016 

Program Coordinator for Collaboration and Dispute Resolution

Job Class: State Program Administrator Coordinator

Closing Data: 8/28/2016

Division/Unit: Bureau of Mediation Services

Travel Required: Yes (occasionally)

Salary Range: $29.00-$43.13/per hour; $60,552-$90,055/annually

 

Job Summary:

Bureau of Mediation Services seeks a Program Coordinator for its Office for Collaboration and Dispute Resolution. The Program Coordinator will be responsible for ution of the OCDR mission to serve as a state-wide catalyst in advancing sustainable resolution of matters of public interest, broad use of community mediation throughout Minnesota, and effective collaboration and dispute resolution in state and local government. Job responsibilities include but are not limited to:

 

  • Provide collaborative public policy dispute resolution services including intake, assessment, process design, convening, mediation, and facilitation.
  • Coordinate the activities of the OCDR to assure compliance with annual ives of the Office and with agency policies.
  • Conduct outreach to educate clients (elected officials, Governor’s office, state agencies, legislature, judicial branch, local units of government, nonprofit organizations and other individuals or entities engaged in public policy disputes) on benefits of collaborative problem solving and availability of OCDR services.
  • Administer OCDR community mediation grants.
  • Provide leadership in expanding the use and understanding of dispute resolution procedures and services.
  • Participate in and support the overall management of the Bureau of Mediation Services.

 

 

Qualifications:

Minimum:

  • Three years of experience working as a mediator and/or facilitator OR a Bachelor’s or higher degree in Public Administration, Personnel/Human Resources, Law/Pre-Law, Sociology, Psychology or closely related field and two years of experience as a mediator OR an equivalent combination of degree and experience.
  • Theoretical and practical knowledge of the dynamics of the alternative dispute resolution process.
  • Ability to design and ute problem-solving interventions to assist clients in reaching a consensus-based resolution.
  • Excellent interpersonal and communication skills (writing and oral).
  • Superior human relations skills and the ability to maintain control of the environment and process during mediation and facilitation.
  • Strong computing skills in a PC environment (MS Office, etc.).
  • Strong organizational skills, demonstrated attention to detail and the ability to manage multiple tasks and timelines.
  • Ability to relate to people of diverse backgrounds and experiences.
  • Ability to quickly acquire the knowledge of the roles and relationships of local, state, and federal agencies.

 

Preferred:

  • Formal training and experience in mediation and facilitation of complex, multi-party public policy issues.
  • Advanced degree in a relevant field
  • Experience with program coordination.
  • Ability to work on teams and independently.
  • Ability to adapt to continuous program changes sufficient to work constructively under pressure and cope with ambiguity and setbacks.
  • Leadership skills.
  • Knowledge of laws and regulations concerning data practices, confidentiality and open meetings.

 

Additional Requirements: **A successful candidate must pass an employer reference check**

It is the policy of the Bureau of Medication Services that all candidates submit a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check

Criminal History Check

Employment Reference Check

Education/License Verification

Why Work for Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

This position at the Bureau of Mediation Services provides the right person a chance to become a specialist in Minnesota’s collective bargaining system, perform varied and challenging duties, and work with many different kinds of people.

How to Apply:

Applicants must apply to the MN Careers website http://www.mn.gov/careers Job ID 7286. Applications not submitted through the Careers site will not be accepted.

 

If you are unable to apply online, please contact the job information line at 651.259.3637.

 

Contact:
If you have questions about the position, contact Nella Austin at nella.austin@state.mn.us or 651.201.8005.

[ Reply to This ]        2827

 Case Manager 
 by Editor  08/08/16 
Location: CA 
Salary: $21.20/hr 
Expires 08/20/2016 

Division : Mercy Housing
Location : San Francisco CA US 94102
Property : 480 Ellis Street
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Compensation : 21.20 USD Per Hour
Education : Bachelor's Degree Preferred
Category : Education/Training
Job Deion :
GENERAL DEION:
Works with individual residents or family units to develop appropriate case plans, goals, and follow-up. Provides on-going assessment and support. Assists the residents to utilize community resources to meet individual needs; also works with residents to identify their skills and abilities to promote personal growth. 

JOB FUNCTIONS/RESPONSIBILITIES:                  

1. Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.
 
2. Work with team to ensure building standards are met; participate in wellness checks and unit inspection follow-up.
 
3. Design and implement daily activities that promote Mercy Housing’s program model.
 
4. Participate in weekly site team meetings as requested.
 
5. Advocate on behalf of the residents (public aid, social security, home services, etc.) and make referrals as necessary.
 
6. Develop leadership skills in residents and resident involvement in civic life through programs.
 
7. Participate in organized strategies which enhance best practices and support enhanced quality of resident services.
 
8. Maintain proper records on case management and/or other activities as instructed.  All records should include follow-up plans.
 
9. Attend all required training to ensure individual and professional growth.
 
10. Facilitate youth activities and groups – bringing people together (in buildings where families reside).
 
11. Obtain third-party providers and coordinate delivery of services for support groups under the supervision of credentialed professionals.

12. Create, plan, and implement activities; monitor monthly calendar.


13. Enter resident services activity data into the approved data system(s) in a timely manner.
Job Requirements :
Education: 
Bachelors’ degree in social sciences or related field strongly preferred. 
 
Experience:
Minimum of one year experience working with homeless and/or low and mixed-income populations in addition to experience in child welfare, family work, and substance abuse; have an understanding of low-income and homeless individuals and their specific needs.  Knowledge of crisis prevention, intervention, goal setting, and resolution techniques; should be able to match such techniques to particular circumstances and individuals.
 
Abilities:
• Strong organizational skills.
• Strong verbal, written, and communication skills.
• Ability to handle potentially volatile situations; conflict mediation and negotiation.
• Basic math and analysis skills.
• Ability to develop case plans.
• Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.
• Demonstrate clear, professional boundaries; act in a professional manner.
• Ability to work in a team environment.
• Ability to achieve expected results with residents.

• Understand and commit to the Mission and Values of Mercy Housing.
Open Date : 08/05/16
 

Apply here

[ Reply to This ]        2826

 Director of the Office of Mediation and Conflict Resolution 
 by Editor  08/08/16 
Location: MN 
Salary: $61-90K/yr 
Expires 08/29/2016 

 
 

Job Class:State Program Administrator Coordinator

Working Title:OCDR Program Manager

Who May Apply: Open to all qualified job seekers
Date Posted: 08/08/2016
Closing Date: 08/28/2016
Hiring Agency/Seniority Unit: Bureau of Mediation Services/217-Mediation Services-Confidential
Division/Unit: Mediation Services
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday; 8:00 a.m.-4:30 p.m.
Travel Required: Yes (occasionally)
Salary Range: $29.00-$43.13/per hour; $60,552-$90,055/annually
Classified Status: Classified
Job Summary
 

Job Summary

Bureau of Mediation Services seeks a Program Coordinator for its Office for Collaboration and Dispute Resolution. The Program Coordinator will be responsible for ution of the OCDR mission to serve as a state-wide catalyst in advancing sustainable resolution of matters of public interest, broad use of community mediation throughout Minnesota, and effective collaboration and dispute resolution in state and local government. Job responsibilities include but are not limited to:

  • Provide collaborative public policy dispute resolution services including intake, assessment, process design, convening, mediation, and facilitation.
  • Coordinate the activities of the OCDR to assure compliance with annual ives of the Office and with agency policies.
  • Conduct outreach to educate clients (elected officials, Governor’s office, state agencies, legislature, judicial branch, local units of government, nonprofit organizations and other individuals or entities engaged in public policy disputes) on benefits of collaborative problem solving and availability of OCDR services.
  • Administer OCDR community mediation grants.
  • Provide leadership in expanding the use and understanding of dispute resolution procedures and services.
  • Participate in and support the overall management of the Bureau of Mediation Services.

 

 
Qualifications
 

Minimum Qualifications:

  • Three years of experience working as a mediator and/or facilitator OR a Bachelor’s or higher degree in Public Administration, Personnel/Human Resources, Law/Pre-Law, Sociology, Psychology or closely related field and two years of experience as a mediator OR an equivalent combination of degree and experience.
  • Theoretical and practical knowledge of the dynamics of the alternative dispute resolution process.
  • Ability to design and ute problem solving interventions to assist clients in reaching a consensus-based resolution.
  • Excellent interpersonal and communication skills (writing and oral).
  • Superior human relations skills and the ability to maintain control of the environment and process during mediation and facilitation.
  • Strong computing skills in a PC environment (MS Office, etc.).
  • Strong organizational skills, demonstrated attention to detail and the ability to manage multiple tasks and timelines.
  • Ability to relate to people of diverse backgrounds and experiences.
  • Ability to quickly acquire the knowledge of the roles and relationships of local, state, and federal agencies.

Preferred Qualifications:

  • Formal training and experience in mediation and facilitation of complex, multi-party public policy issues.
  • Advanced degree in a relevant field
  • Experience with program coordination.
  • Ability to work on teams and independently.
  • Ability to adapt to continuous program changes sufficient to work constructively under pressure and cope with ambiguity and setbacks.
  • Leadership skills.
  • Knowledge of laws and regulations concerning data practices, confidentiality and open meetings.  

Additional Requirements

This position requires successful completion of the following:

**A successful candidate must pass an employer reference check** 

It is the policy of the Bureau of Medication Services that all candidates submit a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check

Criminal History Check

Employment Reference Check

Education/License Verification

 
Application Details
 

Why Work For Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

This position at the Bureau of Mediation Services provides the right person a chance to become a specialist in Minnesota’s collective bargaining system, perform varied and challenging duties, and work with many different kinds of people.

How to Apply

Click “Apply” at the bottom of this page. If you are unable to apply online, please contact the job information line at 651.259.3637.

For additional information about the application process, go to http://www.mn.gov/careers.   

Contact

If you have questions about the position, contact Nella Austin at nella.austin@state.mn.us or 651.201.8005.


AN EQUAL OPPORTUNITY EMPLOYER

The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email careers@state.mn.us. Please indicate what assistance you need.

 

[ Reply to This ]        2825

 Executive Communications Specialist 
 by Editor  08/04/16 
Location: CA 
Salary: $20/hr 
Expires 09/01/2016 

Executive Communications Specialist
Unity Care Group 2 reviews - San Jose, CA
$20 an hour
OVERVIEW: Under general direction from the Chief Executive Officer, the Communications Specialist/Writer will be responsible for assigned writing and research projects, performing editorial duties, providing agency social media updates, maintaining CEO’s social medial profiles, compiling, processing and analyzing data, presenting findings, and writing/updating manuals, forms, and white papers.
PAY $20 Hour

DIRECT REPORTS:
• None

QUALIFICATIONS:
Required

1. 4-6 years in Writing, Research, and Analysis
2. Proficient with Microsoft Suite and Statistical Packages
3. Experience in writing manuals, proposals, and procedures
4. Must be able to handle confidential material, have strong follow-up skills
5. Excellent interpersonal skills and ability to communicate effective and interact with senior management
6. Strong written and verbal skills
7. Exceptional organization and time management skills

Preferred
1. Experience in retrieving data as well as presenting results from Senior Level Management
2.BA in S ocial Sciences, Demographics, or Journalism

RESPONSIBILITIES INCLUDE (but not limited to):
General Responsibilities and Project Activity
1. Extensive review and preparation of official response to various issues with recommendations
2. Assist in preparation of presentations, manus, and other project-related topics
3. Archive material studied for future reference
4. Assist in completing summary of report results
5. Review and edit various research documents as needed and submit protocols of edited document.
6. Assist in designing questionnaires and other survey methodologies
7. Attend meetings as needed, review all documentation and prepare response to report for county official
Social Media Updates
1. Update and maintain CEO LinkedIn account
Leadership Manual
1. Meet with CEO to gain understanding of what he wants to convey and thoroughly study materials he provides to assist with content
Blog
1. Prepare Blog to be posted monthly on the website; CEO envisions that some blogs will also be submitted to the San Jose Mercury for editorial publication
Newsletter
1. Compose multiple newsletters for internal and external groups
Program Manuals
1. Work with the program managers to update and create (as needed) a program manual outlining the program including the operating procedures which also needs to be updated annually.
Other duties as assigned.

ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

1. Ability to read and interpret documents and procedure manuals. Ability to write routine reports and correspondence
2. Ability to speak effectively before groups of students or employees of organization
3. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
4. Ability to deal with problems involving several concrete variables in standardized situations
5. Ability to identify negative disruptive behaviors and redirect behavior using mediation techniques
6. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel s, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.
7. The employee must occasionally lift and/or move up to 50 pounds.
8. The employee may be required to make and/or receive physical contact in the process of delivering First Aid/CPR or Handle with Care, or in training to those methods.
9. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
10. Ability to get CPR and First Aid certificate within 30 days of start date, and maintain a current certificate
11. Must clear a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check including fingerprinting before start date and maintain clearance
12. Must clear a health screening, including TB before start date and maintain clearance
13. Must be at least 21 years of age and able to work in a Community Care Licensed Facility
14. Must be able to drive, have a valid driver’s license, clean driving record and maintain a clean driving record.
15. Meet and maintain the minimum vehicle liability and property insurance limits (in order to be insured by our insurance carrier for transportation of residents)

 

Apply here

[ Reply to This ]        2824

 Workers Comp Mediator 
 by Editor  08/04/16 
Location: NV 
Expires 08/30/2016 

Workers' Compensation Claim Consultant

Job ID 
2016-1615
 
Job Location(s) 
US-NV-Las Vegas
 
Category 
Claims
 

More information about this job:

Overview:

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers Compensation Claim Consultant is responsible for the investigation and adjustment of assigned NV and CA claims.  This position may be used as an advanced training position for consideration of promotion to a more senior level claim position.  Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 

Responsibilities:

  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Assess and monitor subrogation claims for resolution.
  • Review and maintain personal diary on claim system.
  • Client satisfaction.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
  • Prepare newsletter articles, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Handle more complex and involved claims than lower level claim positions with minimum supervision.
  • Conduct claim reviews and/or training sessions for designated clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
  • Performs other duties as assigned.
 

Qualifications:

Education and/or Experience

Five or more years claims experience is required.

Bachelor degree is preferred.

 

Computer Skills

Proficient using MicroSoft Office products such as Word, Excel, Outlook, etc.

 

Certificates, Licenses, Registrations

None required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

      

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

Apply here

[ Reply to This ]        2823

 Mediation School Corps 
 by Editor  08/04/16 
Location: NY 
Expires 08/30/2016 

a                               Now Accepting Applications!

AmeriCorps Community Mediation School Corps

Full Time AmeriCorps Positions

Term of Service begins September 2016

 

MEMBERS WILL:

  • Serve at Community Dispute Resolution Centers (CDRCs), grassroots community organizations that provide free and low cost mediation and conflict resolution services to their communities
  • Strengthen partnerships between their host CDRC and local schools by conducting building relationships with school administrators, teachers, staff, and students.
  • Provide case management services as well as a variety of conflict resolution services including mediation, restorative practices, conflict coaching, and conflict management training

 

FULL TIME BENEFITS INCLUDE:

  • A fulfilling personal and professional experience through service!
  • $12,530 Living Allowance
  • $5,775 Education Award
  • Health Coverage
  • 30 Hour Basic Mediation Training
  • Mediation Apprenticeship
  • Advanced Training available in conflict coaching, restorative practices, and other topics
  • Student Loan Forbearance on qualified loans

 

POTENTIAL SITE LOCATIONS:

 

  • Albany
  • Buffalo
  • Hempstead
  • Ilion
  • Jamaica (Queens)
  • New York (Brooklyn/Manhattan)
  • Schenectady
  • Rochester
  • Utica
  • Watertown
  • Yonkers


 

ABOUT COMMUNITY MEDIATION SCHOOL CORPS:  Community Mediation School Corps (CMSC), an initiative funded by the Corporation for National and Community Service and the NYS Commission on National and Community Service, will place AmeriCorps Members in high need and under-resourced urban and rural schools.  AmeriCorps members will provide peer mediation, conflict management training, conflict coaching, and restorative justice-based services in order to advance student social-emotional learning, increase student engagement, and promote positive school climate.  AmeriCorps Members will be hosted by CDRCs and supervised by CDRC Site Supervisors and the Community Mediation School Corps Program Coordinator. 

ABOUT AMERICORPS:  AmeriCorps is a network of local, state, and national service programs that connects more than 75,000 Americans each year in intensive service to meet our country’s critical needs in education, public safety, health, and the environment. AmeriCorps programs focus on work to improve lives, strengthen communities, and foster civic engagement through service and volunteering.

APPLY NOW: Interested individuals who are self-motivated, committed to grassroots community change, and willing to learn should apply to “2016-2017 Community Mediation School Corps” and email a resume, letter of interest, and your site preferences to CMSCAmericorps@nycourts.gov.

 

EOE - People of all abilities are encouraged to apply

Positions are filled based on clearance into facilities

 

[ Reply to This ]        2822

 ADR Administrator 
 by Editor  08/01/16 
Location: MD 
Salary: $38-48K 
Expires 08/12/2016 

Job Title: Civil ADR Administrator - Non-Merit
Closing Date/Time: Fri. 08/12/16 4:30 PM Eastern Time
Salary: $37,801.00 - $47,939.00 Annually
Job Type: CIRCUIT COURT
Location: Towson, Maryland
 

 

 
 
A full-time, non-merit vacancy exists in the Circuit Court for Baltimore County.  Full County benefits are available. 

NOTE:  Interested candidates should email a cover letter, resume, and a list of three references with contact numbers, directly to: circuitcourt@baltimorecountymd.gov   Please state in the subject line, the title of the position for which you are applying.
 Examples of Duties:
Under the supervision of the Family/Civil Case Manager, schedules, promotes, directs, and tracks ADR processes, including pre-trial settlement conferences, mediations, Magistrate's Settlement/Scheduling Conferences and managing civil mediators' compliance with the Court's Civil Mediation program.  Schedules cases in accordance with the Court's ADR policies and procedures.
 
The ADR Coordinator will aid in scheduling, promoting, and tracking ADR statistics for settlement conferences, mediations, and Magistrate's Settlement/Scheduling Conferences.  This individual will also coordinate with other court offices; respond to inquiries from mediators, litigants and attorneys related to case assignment and processing, and any other duties assigned by the Court.  This individual will also be responsible for assisting in the day-to-day administration of the Court's Civil Mediation program.  This will include assignment of mediators, maintenance of the roster of court-approved mediators, orientation for new mediators, and monitoring of mediation results.  This person will also be cross-trained to perform the duties of the Civil and Domestic Case Coordinators.
 Qualifications:
Required Qualifications
Possession of a bachelor's degree from an accredited college or university
plus
at least three years' experience in a court, law office or ADR related field.

A master's degree in conflict resolution or law degree may be substituted for two years of the work experience requirement. 

A 40-hour Basic (or Beginning) Mediation Training Certificate that meets the requirements of Rule 17-106(a) is preferred.
 
Knowledge, Skills and Abilities 
Individuals to be considered for this position must have thorough knowledge of court procedures; exercise a high degree of judgment, tact, diplomacy and competence in dealing with judges, public officials, attorneys, the public and professional personnel. Individuals should also have a thorough knowledge of ADR procedures, including mediation and civil court procedures; have the ability to plan effectively; have familiarity with computers; and be highly capable of carrying out court policies on a continual basis. Finally, incumbents for this position must have the ability to communicate effectively, both orally and in writing and the ability to develop and maintain collaborative and professional working relationships with court personnel.
 Conditions of Employment:

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and subject to the personnel policies and procedures adopted by the Court.  Funding for this position is conditional upon a grant received by the Maryland Mediation and Conflict Resolution Office (MACRO) on a yearly basis.

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Physical and Environmental Conditions           
The work of this classification is essentially sedentary but may include occasional walking, standing, lifting of boxes or other limited physical activities.

 

 

Apply here

[ Reply to This ]        2821

 Restorative Practices Specialist  
 by Editor  08/01/16 
Location: OR 
Expires 08/15/2016 

Do you believe that people and communities can heal from harm, and those that cause harm can learn from their choices?  Do you want to be part of a growing movement that influences how schools respond to and heal from harm?  Are you passionate about building strong communities, supporting growth and accountability for young people, and contributing to the k-12 school system?

If yes, consider applying to join the team at Resolve as a Restorative Practices Specialist. Resolve has multiple projects assisting schools in implementing school based restorative practices. Restorative Practices are based on a core set of principles that emphasize healing and repair over punishment, inclusion over exclusion, and individual accountability with a high level of community support. The Restorative Practices Specialist is a direct service position for an energetic professional to work with youth, families, and educators in southern Oregon k-12 Schools. Working with Resolve’s Director of Education, this position will help implement school based restorative practices by providing training, technical assistance, consultation and direct services to school staff, students, and families.  

For more information and application instructions please visit our website for the full deion: www.resolvecenter.org

[ Reply to This ]        2820

 Case Manager 
 by Editor  08/01/16 
Location: MI 
Salary: Part-time 
Expires 08/15/2016 

E.U.P. Community Dispute Resolution Center seeks part-time Case Manager to schedule and coordinate mediation cases and assist in office administration. Successful candidate must have: data entry experience; strong grammar and spelling skills; attention to detail; self-motivation; organized; friendly and outgoing. Must be highly skilled with various forms of technology including Microsoft Office and Excel; math aptitude; ability to communicate effectively with people and present positive, professional image; excellent phone skills; able to work with minimal supervision and maintain confidentiality. Must be willing to travel. Bachelor degree preferred. Experience with social media a plus. 16 hours/week. Pay scale based upon experience. Application deadline 8/15/16. Send resume with cover letter and three references to E.U.P. CDRC, P.O. Box 505, Sault Ste. Marie, MI 49783

Apply here

[ Reply to This ]        2819

 Labor Relations Specialist 
 by Editor  07/29/16 
Location: VA 
Expires 08/12/2016 

Job ID 16005014 Date posted 07/29/2016

POSITION SUMMARY:

The Supervisor Labor and Training supports the implementation of all policies and programs necessary to fully support the Human Resource Department ives.    The incumbent is expected to effectively develop necessary programs and support the functions of Labor Relations, training and development, recruiting/selection, compensation, performance management and talent development. Manages the labor relations grievance process and develops a positive working relationship with the labor organization(s) on site. Assists the Human Resource Manager with issues related to benefits, training, compensation, recruitment, personnel, administration and employee relations.

 

PRIMARY RESPONSIBILITIES:

• Proactively address employee relations’ issues and bring to acceptable resolution.

 

• Manages labor relations program of organization: Analyzes collective bargaining agreement to develop interpretation of intent, spirit, and terms of contract.

 

• Advises management and union officials in development, application, and interpretation of labor relations policies and practices, according to policy.

 

• Arranges and schedules meetings between grieving workers, supervisory and managerial personnel, and Labor Union to investigate and resolve grievances.

 

• Prepares statistical reports, using records of actions taken concerning grievances, arbitration and mediation cases, and related labor relations activities, to identify problem areas.

 

• Assist on matters pertaining to negotiations, grievance cases, arbitrations, federal and state labor legislation, etc.

 

• Lend support to the Performance Management process in terms of Workforce and Succession Planning, Training of Supervisors and Managers.

 

• Develop and coordinate training programs to support plant/business initiatives as it is related to skill enhancements of hourly, professional, and supervisory employees.

 

• Oversees the Training Compliance Programs for Quality and Safety to ensure the health of the systems at the factory. 

 

• Supervises 2-3 Training Coordinators to ensure that on-the-job training is effectively taking place and employees are gaining the necessary skills to perform their jobs.

 

• Perform all other duties as assigned.

 

Qualifications

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

Bachelors of Science Degree in Communications, Human Resources Management, or comparable academic discipline.  PHR and/or SPHR certification preferred.

 

EXPERIENCE:

2-5 years of manufacturing experience in Human Resources or Labor Relations role.

 

1-2 years of experience supervising hourly or hourly non-exempt positions preferred.

 

SKILLS:

• Exhibit generalist capabilities and possess competency in Labor Relations training and development, recruiting/selection, compensation, performance management, and labor relations.

 

• Must demonstrate strong Interpersonal skills and problem solving ability.

 

• Strong communication skills (verbal & written)

 

• Strong interpersonal skills, including building rapport at all levels of an organization

 

• Employee relations experience

 

• Excellent Organizational skills

 

• Ability to prioritize

 

• Good training, presentation and facilitation skills

 

• Knowledge of Word & Excel

 

• Reading comprehension skills/contract interpretation skills

 

*LI-AH1

 

 


The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
 
 
[ Reply to This ]        2818

 Case Manager 
 by Editor  07/29/16 
Location: NY 
Expires 08/10/2016 

Case Manager
Mediation Matters - Glens Falls, NY
Part-time

The Case Manager, under the supervision of the Program Manager, will primarily responsible for doing intake and case coordination for the Warren County Family Court. The position is funded in large part by a grant from the New York State Office of Court Administration.

Mediation Matters, Inc. was founded in 1979 as a non-profit, community-based organization to provide the skills and processes that help people handle conflict in a constructive way. The Center specializes in providing mediation and conflict resolution skills, training and consulting. Offices are located in Glens Falls, Albany, Saratoga Springs, and Schenectady NY.

Job duties will include, but are not limited to, relationship development and management with court/county personnel; case management: intake, managing referrals, and working with the case management database; some education and outreach about Mediation Matters programs; administrative functions; supporting co-workers to meet the needs of the volunteers; and other duties as needed.

Travel ability to the courts or other Mediation Matters offices is preferred.

Qualifications: Good written and oral communication skills, computer literacy, flexibility, and creativity. Mediation training/understanding is a plus.

Salary and Hours: This position is part-time and located in Mediation Matters office space in Lake George, NY. Salary is commensurate with experience. Mediation Matters contributes to basic individual healthcare plans.

To apply, please send a letter of interest outlining applicable skills, résumé, and three references to:

Sarah Rudgers-Tysz - Executive Director
Mediation Matters
10 N. Russell Road, 2nd Floor
Albany, NY 12206

Job Type: Part-time

Required experience:

  • Conflict Resolution recommended: 1 year

Apply here

[ Reply to This ]        2817

 Case Administrator 
 by Editor  07/26/16 
Location: MA 
Expires 08/10/2016 

Case Administrator

Job ID 
Boston - 2016-1187
 
Job Location(s) 
US-MA-Boston
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through arbitration and mediation.

 

This position will be based in our Employment & Elections Division in Boston, MA. As a Case Administrator, you will be primarily responsible for providing a high-level of case administration in accordance with the rules and procedures of the Association. This position entails a high degree of contact with clients and their representatives as well as arbitrators and mediators, and requires a reliable, detail-oriented individual who possesses a professional, customer service and goal oriented demeanor.

 

You will work alongside a dedicated team of colleagues, and you will also be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

 

 

Responsibilities:

  • Initiate and maintain the efficient flow of information between the parties and neutrals and assist with ensuring compliance of all applicable rules.
  • Select, appoint and/or create lists of appropriately and well-qualified arbitrators and mediators to propose to parties from AAA’s roster based on deion and respective party’s request.
  • Manage the administrative and financial administration of assigned cases; maintain accurate financial records including collection of fees and expenses; maintain accurate information from the initiation of a case to its completion in electronic case management system; maintain uniform files in accordance with corporate standards, including electronic files and system records.
  • Understand and comply with existing billing, disbursement and collection policies and practices and communicate these effectively to all involved parties, advocates and neutrals.
  • Understand content and context of the rules; use independent judgment to evaluate their application to different cases.
  • Proactively identify case management issues and take appropriate action to resolve case issues as these arise.
  • Inform and educate clients on ADR processes, displaying knowledge of when and how ADR processes should apply.
  • Communicate with parties and neutrals in a timely, courteous and professional manner in order to expedite the process within the scope of the AAA rules and procedures and provide fast, effective and fair service to all clients and stakeholders.
  • Serve as customer service representative and recognizes potential future business when answering general inquiries; respond to inquiries about the AAA with accurate and precise information, in a timely manner, and with a strong focus on customer service; develop and foster long-term relations with customers forming a high level of trust and respect in the AAA and our services.
  • Communicate customer feedback for improvement to immediate supervisor on a regular and consistent basis; ensure dedication to meeting the expectations and requirements of customers; gets first hand customer information and uses it for improvement in the delivery of AAA services and gains their trust and respect.
  • Evaluate inquiries and ensure that the information is shared with the appropriate office contact.
  • Develop familiarity with the responsibilities of arbitrators and mediators; provide feedback on panelists to appropriate staff; evaluate arbitrator removal requests and challenges, and recommend areas for panel recruitment when a deficiency exists.
  • Research, design and implement innovations and improvements to the AAA’s customer service methods and practices; make well-formed decisions that are consistent with established policies, based on a mixture of analysis and experience.
 

Qualifications:

The ideal candidate will be a reliable, collaborative, production-oriented person with good communications skills (written & verbal), and who prides themselves on accuracy and thoroughness.

 

Education & Experience: Bachelor’s degree in a business or legal studies; 2 years of relevant experience; or an equivalent combination of education and experience.

 

Computer Skills: Intermediate proficiency with Microsoft Outlook, Word and Excel.

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2816

 Mediation Coordinator 
 by Editor  07/26/16 
Location: NY 
Salary: $50-70K 
Expires 08/10/2016 

Job ID:
   
# of Positions:
 
236534
1
 
Business Title:
 
Mediation Coordinator
 
Civil Service Title:
 
COMMUNITY COORDINATOR
 
Job Category:
 
Policy & Analysis
 
Career Level:
 
Experienced (non-manager)
 
Title Code No:
 
Level:
 
56058
00
 
Proposed Salary Range:
 
$ 50,000.00 - $ 70,000.00 (Annual)
 
Work Location:
 
66 John Street, New York, Ny
 
Division/Work Unit:
 
OATH-Tribunal
 
 
   
 
   
 
 
     
 
         
 
Job Deion
 
The New York City Center for Creative Conflict Resolution (“Center”), under the auspices of the Office of Administrative Trials and Hearings (OATH), is a newly designed citywide conflict resource center launched in May 2015.  Its mission is to serve as an internal conflict support for City government and to assist City agencies and their employees in managing and resolving conflict in positive ways. The Center is committed to developing and employing innovative conflict responses that are accessible, professional, non-punitive, educational and cost-effective.

The Mediation Coordinator will play a critical role in developing the Center’s initiatives, helping to develop and manage client relationships with key personnel throughout City government agencies and expanding awareness of OATH’s Center for Creative Conflict Resolution. The Mediation Coordinator’s responsibilities will include but are not limited to:

• Development and implementation of marketing and outreach strategies to further increase the visibility of the Center and its services and the referral of cases for mediation
• Developing educational techniques to promote the Center’s services to city agencies and employees
• Proactively conducts conflict consultations to assist new and existing clients to identify and think through difficult conflicts in the workplace, and to help them determine which are appropriate for mediation or better handled by other means
• Conducting case development of the Center’s mediation referrals to maintain quality control of pre-mediation procedures, and to ensure parties and representatives are well informed of the process
• Conducting data collection protocols and post mediation surveys; producing statistical reports as required
• In coordination with OATH’s Assistant Commissioner for Public Affairs, developing marketing and public awareness efforts utilizing social and print media and maintaining the Center’s website and generating supplementary outreach materials
• Creating brochures, and other materials
• Providing assistance to the Center’s staff to increase the capacity and effectiveness of local outreach and direct services
• Supporting the Director with mediation and conflict management training
• Co-mediating complex workplace disputes as needed
   
 
Minimum Qual Requirements
 
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
   
 
Preferred Skills
 
Preference will be given to candidates who can demonstrate exceptional communication, public speaking and interpersonal skills; excellent writing, organizational and analytical abilities; substantial experience in case management, marketing or program development and research in a dispute resolution or mediation program; experience in understanding and managing work place conflict and demonstrated interest in mediation and conflict resolution. Minimum of 2 years mediation experience a must. Workplace mediation experience preferred. History of volunteerism, such as service in the AmeriCorps or Peace Corps, is viewed favorably.
   
 
To Apply
 
Applicant must be a New York City resident within 90 days of appointment.  Interested candidates should apply online via NYC Careers on the NYC.gov website (http://www.nyc.gov/html/careers/html/home/home.shtml). No telephone calls, faxes or personal inquiries please.  Only those candidates under consideration will be contacted.
For more information about OATH, visit us at:  www.nyc.gov/oath
 
   
 
Residency Requirement
 
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
   
 
       
     
   
   

Apply here

[ Reply to This ]        2815

 Case Management Assistant 
 by Editor  07/18/16 
Location: NY 
Expires 07/30/2016 

Case Management Assistant Vacancy with SICANA, Inc. New York

SICANA, Inc. provides ICC Arbitration and other ICC dispute resolution services in North America and is currently recruiting an Administrative Assistant for a case management team based in New York City.

As a leading international arbitral institution, the International Court of Arbitration® of the International Chamber of Commerce® ("International Court of Arbitration") attracts a growing caseload from all over the world. The cases are administered by specialized teams with knowledge and experience of the major legal and cultural traditions. Each team is headed by a Counsel and assisted by two or three Deputy Counsel, and two or three assistants.

SICANA, Inc. provides ICC Arbitration and other ICC dispute resolution services in North America and is currently recruiting an Administrative Assistant for a case management team based in New York City. The ideal candidate will be experienced in handling a wide range of administrative and support tasks, highly organized, detail-oriented, and able to multitask effectively and work autonomously with initiative.

The role involves administrative tasks including handling daily mail, preparing Court's documents and notifications, filing, drafting letters and responding to different queries by email and phone; managing database for the Court; tracking payment to arbitrators and reimbursement of advance on costs; acknowledging receipt of credits and issuing reminders for payments; and performing other tasks and duties as assigned.

Qualifications:

  • Bachelor's degree or equivalent
  • Excellent oral and written English communication skills
  • Proficiency in MS Office Suite
  • Demonstrated strong interpersonal, administrative and organization skills
  • Relevant experience in a legal environment is desirable
  • Interest in international commercial arbitration

If you would like to be considered, please send your resume and a cover letter by email to sicana-applications@iccwbo.org . Candidates should specify "SICANA Case Management Assistant vacancy" in the subject line of their email application. Applications with no cover letter will not be considered.

*Please note that due to the anticipated level of response, we will only contact those candidates who closely fit the criteria. No phone calls please.

APPLICATION DEADLINE July 29, 2016

Start date: Immediate

http://www.iccwbo.org/Job-opportunities/2016/Case-Management-Assistant-Vacancy-with-SICANA_-Inc-New-York/  

Cross-posted from Straus Institute Listserv
[ Reply to This ]        2814

 Labor Relations Representative 
 by Editor  07/18/16 
Location: CA 
Salary: $105-126K/yr 
Expires 08/01/2016 

Job Title: Labor Relations Representative
Closing Date/Time: Continuous
Salary: $50.52 - $60.62 Hourly
$4,041.36 - $4,849.84 Biweekly
$8,756.28 - $10,507.99 Monthly
$105,075.36 - $126,095.84 Annually
Job Type: Full-Time
Location: Throughout the County of Santa Clara, California
Final Filing Date: Continuous
 

 

 
 
Under direction to perform professional level labor relations staff duties.
 
 
 Typical Tasks:
  • Serves as the chair or a member of a negotiating committee;
     
  • Develops negotiating proposals;
     
  • Researches, analyzes and costs union and County proposals;
     
  • Bargains within established limits;
     
  • Writes contract language;
     
  • Implements or assists in the implementation of negotiated agreements and arbitration awards;
     
  • Serves as a subject matter expert in meetings with the Board of Supervisors, department/agency heads and other County staff;
     
  • Consults and provides advice to operating departments regarding contract interpretation, Merit System Rules, Employee Relations Ordinance, State labor law, disciplinary actions and grievance handling;
     
  • Determines grievances that will be arbitrated or settled;
     
  • Selects arbitrators;
     
  • Prepares grievances for arbitrators by defining the issue, interviewing witnesses, and collecting other information;
     
  • Prepares and presents or assists in the presentation of cases in mediation, arbitration or mediation/arbitration;
     
  • Prepares and presents, or assists in the presentation of discipline appeal cases to the Personnel Board or hearing officer;
     
  • Develops and maintains communications with labor organization representatives;
     
  • Develops and implements training programs on labor relations topics;
     
  • Coordinate various division and county staff as required by assignments, e.g., serving as negotiating committee chair, and implementing agreements;
     
  • May supervise subordinate professional and clerical staff;
     
  • May be assigned as a Disaster Service Worker as required;
     
  • Performs other related duties as required.
 Employment Standards:
Education, training and experience, which directly demonstrates the possession and application of the following knowledge, skills and abilities.
 
Training and Experience: The knowledge and abilities required to perform this function are acquired through training and experience equivalent to possession of a Bachelor's Degree from an accredited college or university
 
PLUS

Three (3) years of progressively, responsible administrative experience, at least one (1) year of which was in the field of labor relations as a representative.
 
Possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County Driver's Permit.
 
Knowledge of:
  • Principles of collective bargaining;
     
  • Laws relating to labor relations with emphasis on California public sector laws, regulations and court decisions;
     
  • Principles of organization and management;
     
  • Research and data collection techniques;
     
  • Communications techniques for gathering, evaluating and transmitting information;
     
  • Methods of dispute resolution;
     
  • Grievance procedures;
     
  • Current labor relations practices, trends and major problems in the public sector;
     
  • Some positions may require detailed knowledge of Santa Clara County personnel and payroll systems.
 Ability to:
  • Successfully negotiate a labor agreement;
     
  • Initiate, plan and complete assigned duties with a minimum amount of supervision;
     
  • Perform research, analysis and evaluation of facts and conflicting evidence;
     
  • Reason logically and reach sound conclusions;
     
  • Learn higher level labor relations skills;
     
  • Communicate effectively through clear and concise written correspondence and oral presentations;
     
  • Establish working relationships with various labor organizations and management staff;
     
  • Persuade and justify recommendations.
Employment Standards (Advancement)
Prior to advancement to the higher compensation levels of this class, incumbents must have demonstrated the following abilities:
  • Chair County negotiating committees successfully negotiating comprehensive labor agreements with significant unique features;
     
  • Develop and present cases to an arbitrator/hearing officer demonstrating proficiency and command of all aspects of the development and presentation;
     
  • Perform research, analysis and evaluation of conflicting facts and evidence;
     
  • Analyze and cost complex negotiating proposals and develop alternatives within general limits;
     
  • Implement a labor-management agreement;
     
  • Resolve a variety of labor-management disputes;
     
  • Establish and maintain effective working relationships with various labor organizations and management;
     
  • Reason logically and exercise sound judgment under pressure;
     
  • Work effectively with considerable independence of action;
     
  • Direct and conduct meeting and discussions.
  • Apply here

 

 

 

 

[ Reply to This ]        2813

 Associate Ombuds 
 by Editor  07/15/16 
Location: CA 
Salary: $76-95K/yr 
Expires 08/05/2016 

jobs.ucsb.edu/applicants/Central?quickFind=190365  
20160293  
Single Hire  
06-20-2016  
Open Until Filled
07-11-2016  
 
0731  
ADMIN ANL PRN 2  
Associate Ombuds  
The Office of the Ombuds is a confidential, impartial, informal, and independent resource for conflict prevention, management, and resolution that serves all members of the UCSB community, including faculty, staff, students, and anyone with a campus-related concern. The Office assists those who seek guidance with the resolution of academic or administrative issues and disputes. The Office is a confidential, and impartial place to express concerns. The Office helps campus members strategize about their situations, identify serious issues, identify options, informally resolve disputes, manage conflict, and learn more productive ways of communicating. The Office is not authorized to receive notice of behalf of the University of California about the existence of a problem.  
OMBD-Ombudsman Office  
 
BD-Fiscal, Management and Staff Services  
B-Professionals (e.g., SAO, Analyst, Computer Network Technologist)  

A little help? Go to Salary Scales

76,200.00  
95,000.00  
Yearly  
Salary is competitive and commensurate with experience. Starting offer range $76,200 -$95,000/yr.  
100%  
Monday - Friday  
8:00am - 5:00pm  

A little help with Contracts? Go to Employment Agreements

Career  

A little help? Go to General Information on Limited Appointments

 
No  
The Associate Ombuds position provides impartial, informal, independent and confidential conflict resolution services to the campus community; constituencies may include staff, faculty, and students. Services include individual and group needs assessment and coaching on a wide range of conflict management techniques; referrals to appropriate internal and external resources; facilitation of effective dialogue on sensitive issues; informal mediation; developing and presenting workshops on conflict-related topics; and assessing the campus climate, noting patterns of concern, and making recommendations to the Campus Ombuds for systemic change that will enable faculty, staff and students to thrive. The Associate Ombuds is recognized as a campus expert regarding the nature of conflict and conflict resolution and mediation techniques and principles; and has expert knowledge of the appropriate role of the Ombuds, the IOA Code of Ethics and Standards of Practice. In consultation with the Campus Ombuds, the Associate Ombuds handles cases with little or no campus precedent to resolve the most complex issues with campus-wide impact. Mitigates risk by resolving disputes before they result in a formal grievance or litigation, including bullying, sexual harassment, and discrimination. Under the general direction of the Campus Ombuds, exercises independent judgment in the intake, informal inquiry, and resolution of concerns and in establishing strategies for the resolution of identified problems. In collaboration with the Campus Ombuds, has significant impact and influence on campus policy by providing upward feedback to campus leaders and key administrators. Assumes temporary responsibility for the Office in the absence of the Campus Ombuds.  
Advanced degree and two years' experience in counseling, dispute resolution, organizational psychology, or related field. Proven ability to work both independently and collaboratively to resolve problems. Good judgment and ability to handle confidential information appropriately. Demonstrated skill in writing and speaking on complex and sensitive issues.  
Certified Organizational Ombudsman Practitioner or equivalent practice within IOA standards. Relevant training and experience as an ombuds, dispute resolution practitioner, and/or mediator. Ability to recognize and de-escalate crises. Ability to maintain empathy and positivity under stress. Experience as facilitator, trainer and/or presenter. Experience in researching, analyzing findings, and applying knowledge. Competency in diversity and multiculturalism. Knowledge of structure, policy and best practices in a large complex institution, UC preferred.  

A little help? Go to Driver's License Requirements or Background Check Guidelines

Satisfactory completion of a fingerprint background check  
 
Other Document (1)
Other Document (2)
Other Document (3)  
Resume
Cover Letter  
Job Deion

A little help? Go to Exempt vs. Non-Exempt Employees

Exempt  
99 - Non-Represented (PPSM)  
E  
MSP  
F  
 
 

A little help? Go to Degree of Supervision

General direction  

Continuously=Activity occurs > 66%
Frequently=Activity occurs 33% to 66%
Occasionally=Activity occurs < 33%
Not Applicable=Activity does not exist

 
FREQ.  
FREQ.  
FREQ.  
OCCAS.  
N/A  
N/A  
N/A  
OCCAS.  
FREQ.  
FREQ.  
OCCAS.  
OCCAS.  
N/A  
 
N/A  
FREQ.  
N/A  
N/A  
OCCAS.  
N/A  
N/A  
 
CONTIN.  
FREQ.  
OCCAS.  
CONTIN.  
CONTIN.  
Use judgement  
CONTIN.  
 
N/A  
N/A  
N/A  
OCCAS.  
N/A  
N/A  
N/A  
N/A  
N/A  
N/A  
 
N/A  
Job Duties
Total Percentage of Duties:100

5 Records
Order of
Imp
Essen
Duty
%Freq.FunctionDuties
1 Yes 35 Daily Complaint Resolution and Referral
Provide impartial, informal, independent and confidential conflict resolution services to all members of the UCSB campus community, focusing primarily on staff issues. Utilizing expert conflict resolution and mediation techniques and skills, works with individuals and/or groups to present a range of options to resolve conflict, including complex and/or difficult cases, by candidly discussing problems and issues, opening channels of communication and referrals to appropriate university resources, providing conflict resolution coaching, and mediating cases when needed. Consults with department managers and appropriate individuals to develop cooperative strategies for resolving concerns and complaints. Conflict resolution services can include shuttle diplomacy, consultation, mediation and problem solving as well as coaching individuals on strategies and methods to manage their own conflicts. Uses expertise to identify issues and provide effective options, recognizing policy, legal and practical implications. Works independently, but under the overall direction of the Campus Ombuds, keeping the Campus Ombuds informed of potentially controversial and/or complex matters and implications of work performed.
2 Yes 30 Daily Consultation
Serves as an institutional resource to other offices on Campus for resolving complaints. Has thorough understanding of all applicable laws, rules, regulations, policies and procedures. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Using expert interpersonal communication skills (such as: effective listening, discernment, empathy and sensitivity skills), works effectively with a broad range of diverse populations within a complex and multi-layered organization. Provides on-going case consultation primarily to staff, but is available to undergraduate and graduate students as well. Uses expertise to understand the risk and liability issues of a large, complex academic and research institution, including the principles of university governance and academic freedom.
3 Yes 15 Daily Training and Program Coordination
Evaluates training needs. Develops and implements training programs and educational materials in the areas of conflict resolution, communication, bullying and civility for members of the UCSB campus community. Establishes and maintains effective working relationships at all levels of administration. Conducts conflict resolution needs assessments for campus departments and designs and conducts tailor-made training on conflict resolution as well as campus-wide trainings on bullying, communicating effectively during conflict, dealing with difficult situations and behavior in the workplace, mediation, managing conflict, and other topics.
4 Yes 10 Daily Outreach and Special Projects
Independently performs the most complex research and studies for internal department constituents and serves as a professional leader and expert resource for others in the profession. Conducts outreach and presentations about the Ombuds Office. Interacts and networks, on a confidential basis, with other Ombuds across the country to enhance skills in Ombuds work. At the request of the Campus Ombuds, serves as the Campus Ombuds' proxy at committee or ad hoc meetings.

Apply here

[ Reply to This ]        2812

 Mediation Corps 
 by Editor  07/15/16 
Location: MD 
Expires 08/01/2016 

Member Duties : AmeriCorps Mediation Specialists will receive and generate specialized mediation referrals by conducting presentations and workshops. The three areas of focus are; Prisoner Re-entry Housing, Education, and Veterans & Military Families. For example, Re-entry Mediation Specialists will follow mediation cases from referral and intake (at the prison,) to case management (at the service site,) to mediation in the prisons, concluding with follow-up surveys. Similarly the school based and veterans positions will make presentations, conduct workshops, and provide mediation. All AmeriCorps members will mediate cases, conduct case management, and collect data. Over 50 hours of training is provided. Possible service sites include: Annapolis, Baltimore City, Bethesda, Easton, Hagerstown, Largo, Leonardtown, Salisbury, Takoma Park (Statewide), Westminster. EMAIL YOUR DESIRED SERVICE LOCATION(S) to hopebraveheart@gmail.com. Positions are pending funding approval.
 
Program Benefits : supportive and proactive staff ,  Living Allowance ,  Education award upon successful completion of service ,  Childcare assistance if eligible ,  Health Coverage ,  Training ,  Stipend . 
 
Terms :
Car recommended . 
 
Service Areas :
Housing ,  Education ,  Ex-Offender Reentry . 
 
Skills :
General Skills ,  Willingness to learn . 

 

Apply here

[ Reply to This ]        2811

 Community Administrator 
 by Editor  07/15/16 
Location: WA 
Salary: Part-time 
Expires 07/28/2016 

CHI is a non-profit educational organization founded in 1980 to promote international understanding and goodwill through people-to-people exchanges. We believe that the best way to build bridges of friendship and trust among people is to experience directly each other’s customs, languages and values. CHI aspires to share the benefits of cultural interchange with the many nations of the earth in the deeply held conviction that such exchanges ultimately contribute to a more prosperous and peaceful world

The Community Administrator (CA) is an independent contractor and is the first point of contact with the Host Family and Au Pair participants in the region. CAs are responsible for the promotion and recruitment of Host Families in their region. CAs interview local Host Families in their area to evaluate whether or not they are appropriate participants for the program. CAs are also responsible for orienting and supporting Host Families and Au Pairs in their area and ensuring the adherence to program regulations established by the U.S. Department of State. The CA is supervised by the Regional Administrator.

Specific responsibilities for the Community Administrator include the following :

  • Promote the program in their area, and nationwide, to potential host families through local advertising, social media, word-of-mouth and other promotion
  • Interview in person all new Host Families to evaluate appropriateness for the program
  • Orient au pairs as needed upon their arrival into the host family home to ensure a smooth adjustment
  • Ensure that the au pair will be met at the airport by host family
  • Contact the au pair and host family within 48 hours of arrival
  • Meet in person with the host family and au pair within two weeks after arrival
  • Be the liaison between the host family, au pair, your Regional Administrator and the CHI main office
  • Plan and implement monthly meetings/cultural activities with the au pairs and phone contact with host families
  • Ensure that the au pair fulfills the educational requirements of the program
  • Be available to the au pair and host family for counseling, support and conflict resolution during the au pair program
  • Assist with providing alternative housing for the au pair in case of an emergency
  • Plan and coordinate an annual Family Day event
  • Ensure that all required program forms and reports are submitted to CHI on time
  • Ensure adherence to all program regulations established by the U.S. Department of State

Preferred Experience: Sales and marketing; Counseling, mediation and conflict resolution; Work with diverse populations and personalities; Traveling/living abroad; Up-to-date computer skills and comfort using social media

Compensation: The Community Administrator is a part-time, non-salaried, home-based position in which the compensation is based on the number of host families recruited in the CA’s region.

ONLY INTERESTED PERSONS SUBMITTING BOTH A COVER LETTER AND RESUME WILL BE CONSIDERED.

Job Type: Part-time

Job Location:

  • Seattle, WA

Required education:

  • High school or equivalent

 

Apply here

 

[ Reply to This ]        2810

 Employee Relations Consultant 
 by Editor  07/11/16 
Location: CA 
Expires 07/30/2016 

Human Resources

Employee Relations Consultant/Investigator

El Dorado Hills

Job Requisition Number

8006BR

Locations where job may be based

El Dorado Hills

Work Schedule

Full Time

Employment Type

Regular Term Employee

There's never been a better time to join Blue Shield!

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.
We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Job Details

The job of the Employee Relations Consultant/Investigator serves as a strategic human resources business partner to the organization for the purpose(s) of aligning business ives with policies and practices that lead to effective leadership behaviors and an excellent employee experience. Through a strategic partnership with management, interprets and applies federal, state, local, and company policies, procedures, laws and regulations to ensure an engaging employee experience in achieving:
 

  • All Californians have access to high-quality health care at an affordable price and,
  • A Great Workplace


The job of the Employee Relations Consultant/Investigator is to provide effective consultation to management during the issue resolution process. He/she provides support for performance management, leadership development, investigations, employment grievances, government agency complaints, and researches state and federal laws to ensure compliance throughout the organization. They will advise managers and employees on the interpretation of policies and procedures, and manages and participates in planning, developing, recommending and implementing employee relations programs and policies to ensure equitable treatment of employees. Responsible for the development of processes and metrics that support the achievement of the organizations business goals.

ESSENTIAL AND RELATED FUNCTIONS: 
 

  • Develops, recommends and deploys innovative workplace practices to create exceptional employee experiences and to attain common goals and ives.
  • Investigates allegations, such as, but not limited to: harassment, discrimination, working conditions, security and safety, disciplinary actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
  • Analyzes trends and metrics to develop solutions, programs and policies.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Ensure compliance with Federal, State, and local employment law requirements.
  • Partner with Talent and Organizational Design to enhance management and leadership capabilities.
  • Assist with the development of management training classes on employment law and company policies and procedures.
  • Coordinate responses to state and federal agency charges and litigation including working with outside counsel, preserving, collection and distribution of documents as required/requested by legal counsel, scheduling attorney interviews with employees, representing BSC at hearings, settlement conferences and mediations.
  • Attends legal hearings (e.g. Worker’s Compensation, unemployment, etc.) for the purpose of providing testimony and monitoring proceedings.
  • Researches wage and hour related issues such as back pay and overtime. Resolves by explaining, educating and recommending appropriate corrective actions to remain in compliance with FLSA and Wage and Hour laws.
  • Partners with Employee Relations Partners to recommend solutions to HR Business Partners when trends and themes indicate intervention required with either employees or leaders.
  • Performs case management as it pertains to employment issues regarding compliance or policy for the purpose of ensuring maximum risk mitigation for all parties involve.
  • Prepares written materials (e.g. case notes, correspondence, required state & federal compliance reports, employment law documents, formal investigation reports etc.) for the purpose of providing documentation and/or conveying information.
  • Participates in meetings, workshops and seminars as assigned for the purpose of conveying and/or gathering information required to perform employee relations functions.
  • Performs other duties as assigned.


KNOWLEDGE AND SKILLS: 
 

  • Must possess considerable knowledge of management-employee/labor relations; the principles, practices, and procedures of Human Resources Management.
  • Must be able to research information and analyze data to arrive at valid conclusions, recommendations and plans of action.
  • Must be able to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing.
  • Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
  • Must possess knowledge of statutory laws and regulatory requirements including Fair Employment Practices, Title VII of the Civil Rights Act, Rehabilitation Act, Wage and Hour Laws, ERISA, Section 125, FMLA, EEOC, ADA, Workers’ Compensation, State Disability, Unemployment and the NLRA.
  • Must demonstrate successful influencing and negotiation skills, including the ability to gain consensus and to develop a cohesive recommendation considering multiple perspectives.
  • Must demonstrate skills in utilizing the computer and various HRIS software programs.
  • Ability to create a work atmosphere which encourages trust, innovation and high performance.

Job Required Education/Experience

EDUCATION AND WORK EXPERIENCE: 
 

  • Bachelor’s degree in Human Resources or related field.
  • PHR certification (PHR-CA or SPHR preferred).
  • 8+ years related work experience (experience in Employee or Labor Relations and Organization Effectiveness preferred).
  • Ability to communicate effectively and professionally in high stress situations.
  • Ability to work with senior leaders, managers and employees remotely through the telephone and internet locations.
  • Ability to assess situations and identify appropriate responses effectively and efficiently.
  • Ability to work with and in remote locations.
  • Ability to travel 30-40%.

.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Sourcer

#LI-LC1

[ Reply to This ]        2809

 Assistant Alternative Dispute Resolution (ADR) Coordinator 
 by Editor  07/11/16 
Location: NY 
Salary: $69-90K/yr 
Expires 07/30/2016 

Assistant Alternative Dispute Resolution (ADR) Coordinator
The New York State Unified Court System - Albany, NY
$68,803 - $90,095 a year

The Assistant ADR Coordinator will supervise the Division of Professional and Court Services ADR Office staff in NYC and leton-on-Hudson in their CDRCP related work.

This position, under the direction of the ADR Coordinator, will be responsible for the day-to-day management of New York’s renowned statewide network of Community Dispute Resolution Centers Program (CDRCP).

Responsibilities include all aspects of fiscal and programmatic development and monitoring including yearly planning, site visits, training, presentations, and research and exploration of new initiatives where feasible.

Responsibilities also include serving as liaison to local courts and communities regarding the work of local CDRCs as well as professional associations dedicated to community mediation. The ideal candidate will also work with the ADR Coordinator in promoting, developing and managing court-annexed ADR initiatives.

Qualifications: Bachelor’s degree from an accredited college or university and three (3) years of relevant experience; or Master’s degree in Public or Business Administration from an accredited college or university and two (2) years of relevant experience; or an equivalent combination of education and experience. Strong preference will be given to applicants with Alternative Dispute Resolution experience.

Please view the full employment announcement at: http://www.nycourts.gov/careers/statewide/1608.pdf

Salary: $68,803-$90,095

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • Alternative dispute resolution and supervisory: 3 years

 

[ Reply to This ]        2808

 Ombudsperson 
 by Editor  07/11/16 
Location: OR 
Salary: $90-115K 
Expires 07/28/2016 

UO Ombudsperson
Office of the President

Posting: 16033
Location: Eugene
Closes: Open Until Filled

 

Reports to: UO President

Term: 1.0 FTE for 12 months (renewable annually)

Salary Range: $90,000 - $115,000

Closing date: Open until filled                                                              

The University of Oregon (UO) President’s Office seeks applications for UO Ombudsperson. The University Ombudsperson is a designated neutral and impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to University students, staff, faculty, and administrators.  The Ombudsperson is not an advocate for any individual or for the University, but rather acts as an advocate for fairness and healthy campus conflict resolution.  The Ombudsperson does not provide legal advice or psychological counseling.

The Ombudsperson directs all aspects, functions, direction, staff, and budget of the University Ombuds Program.  Outside this limited supervisory role, the Ombudsperson does not have the power to make any decisions as to the ultimate resolution of a conflict and does not have the power to reverse any decisions made or actions taken by the regularly constituted University authorities.  This position supplements but does not replace the University’s existing resources and processes for conflict resolution.

The Ombudsperson and the Ombuds Program are independent of existing administrative structures and the Ombudsperson reports directly to the University President. The Ombudsperson does not accept notice on behalf of the University.  The Ombudsperson may prepare periodic reports for the President and the University community based on anonymous aggregate data, so long as these reports do not compromise confidentiality of communications.

The Ombudsperson is designated a confidential resource for Title IX purposes and therefore will have responsibility to provide appropriate, trauma-informed responses to individuals reporting sexual misconduct on campus.

Deion of Duties:

  1. (60%) Provide confidential and informal assistance to members of the University community by listening to concerns, clarifying issues and interests, helping generate and evaluate options, providing information and referrals, facilitating conversations, and, in appropriate cases, serving as a mediator.
  2. (25%) Report anonymous trend data to the President; serve as a campus resource for those formulating or modifying policies and procedures; and provide periodic trainings, workshops, presentations, and other conflict resolution resources for the campus.
  3. (10%) Oversee Ombuds Program, including supervising staff and conducting outreach efforts on campus.  The Ombudsperson will supervise one Officer of Administration and up to two interns.
  4. (5%) Perform other duties as assigned.

Minimum Required Qualifications:

  1. Bachelor’s degree from an accredited institution in appropriate field, such as communication, psychology, law, conflict resolution, or organizational development.

Required Professional Competencies:

  1. Demonstrated skills, knowledge, and substantial work experience in the following areas:

a.    Communication.  An Ombudsperson must have excellent verbal and written communication skills, including the ability to communicate effectively and respectfully with individuals from diverse backgrounds and with diverse groups of individuals at all levels of the university community.  The Ombudsperson must be able to conduct outreach efforts to increase the visibility of the Ombuds Program and ensure that accurate information about the Ombuds Program is disseminated.

b.    Neutrality and confidentiality. The Ombudsperson must remain non-judgmental and exercise independent judgment and prudence in dealing with sensitive, confidential matters.  The Ombudsperson must maintain strict confidentiality, and demonstrate the ability to treat sensitive or confidential information appropriately.

c.     Problem-solving, decision-making, and strategic thinking. The Ombudsperson must be able to work with visitors to clarify problems, gather and analyze relevant information, and develop appropriate options and actions.

d.    Conflict resolution.  The Ombudsperson must have a deep understanding of conflict and the ability to help parties resolve disputes. The skills required in this area include helping visitors learn how to deal directly with a situation; providing “shuttle diplomacy”; serving as a facilitator or mediator; approaching the conflict issue generically within the larger environment; and influencing systems-wide changes that would address the presenting issues.

e.     Organizational knowledge and networking. The Ombudsperson must be or be able to become knowledgeable about University structure, culture, values, departments, policies, and practices.  The Ombudsperson must have excellent networking skills, collaborate well with other University constituencies, and be able to establish and maintain broad contacts and trust throughout the University. 

f.     Composure and presentation.  The Ombudsperson should maintain a professional demeanor, should have strong presentation skills, and should be able to organize and communicate information to groups of varying size and hierarchal levels in the organization.

g.     Stewardship.  The Ombudsperson must be able to understand business implications of decisions, conserve organizational resources, look for ways to improve and promote quality, take personal responsibility, and use resources in an efficient and cost-effective manner.

h.    Data analysis.The Ombudsperson must have the qualitative and quantitative skills necessary for interviewing, collecting data, and analyzing trends.

        2.  Demonstrated knowledge of professional ombuds standards and codes of ethics.

        3.  Demonstrated ability to understand liability and risk issues affecting a large, complex organization, such as sexual harassment, whistleblower laws and policies, discrimination, and other compliance-related issues.

Preferred Qualifications:

  1. Advanced degree from an accredited institution in appropriate field, such as communication, psychology, law, conflict resolution, or organizational development.
  2. Relevant professional experience within a four-year institution of higher education, including demonstrated understanding of principles of university governance, academic freedom, and the institutional complexities of a large university.
  3. Professional experience in management, supervision, and organizational development.
  4. Successful completion of mediation certificate program.
  5. Membership in the International Ombudsman Association.

Located 110 miles south of Portland, the University of Oregon has an enrollment of 24,500. The Eugene metro area (pop. 215,000) is in a region noted for its dynamic quality of life and progressive cultural environment. We are about an hour's drive from the Pacific coast and the Cascade mountains. The University is an AAU research institution and a member of the Pac-12 conference.

Application Process:

This position will be serving an increasingly culturally diverse community. Candidates who share our commitment to diversity, and who have the ability to build understanding and resolve conflict across cultural and other differences, are particularly encouraged to apply. The finalist for this position is required to complete a criminal background check. To ensure full consideration, applications should be received by March 31, 2016; this position will remain open until filled.

To apply for this position, please email cover letter, resume and names and contact information for three references to Brandalee Davis, Office of the Vice President for Finance and Administration/CFO at bjdavis@uoregon.edu

[ Reply to This ]        2807

 Ombudsman Mediator 
 by Editor  07/11/16 
Location: CA 
Expires 07/28/2016 

I stand for health

The nation’s leading nonprofit integrated health plan, Kaiser Permanente is a recognized health advocate in the communities in which it resides. Here, our every action supports the well-being of the men, women, and children who turn to us for care. Join us in Fontana or Downey, California.

 

Ombudsman – Mediator

 

In this role, you will function as a trained alternative dispute professional offering patients, family members, staff, and providers a conflict management program to resolve patient/provider health care disputes early and quickly thereby improving patient safety and reducing the costs of health care dispute resolution. You will serve as a trusted and informal information resource, communication channel, complaint handler, facilitator, consultant, and practitioner for dispute resolution. You will also seek fair and equitable solutions to patient/provider problems and for suggesting dispute resolution processes for addressing and managing conflicts and for policy and procedural changes. In addition, you will bring issues to senior leadership to address care delivery improvement efforts and promote effective relationships/communication between patients and providers.

 

Qualifications include:

  • At least ten years of clinical or hospital/health care background
  • Ten years of experience in clinical or management roles in a health plan or multi-faceted health care system desired
  • A bachelor’s degree; a master’s degree in business, health care, public administration, or related field preferred
  • Evidence of having taken and passed a 40 or more hour Ombudsman or Mediation training course, or a minimum of 100 cases experience, or take and pass a 40 hour or more Ombudsman or Mediation training course within the first 90 days of employment
  • Prior case resolution/mediation experience strongly preferred
  • Knowledge of relevant health care regulations (including HIPAA), accreditory standards, Ombudsman and Mediator Code of Ethics, and state tort system (as it relates to medical malpractice)
  • The ability to work with difficult situations with multiple interests/parties involved
  • The demonstrated analytical/data management skills
  • Demonstrated program development expertise (strategic direction, work planning, communications, implementation)
  • Demonstrated excellent written and presentation communication skills
  • Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building
  • Flexibility to travel to various Kaiser Permanente and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities
  • Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations
  • The ability to work in a Labor/Management Partnership environment

 

For immediate consideration, please visit http://jobs.kp.org for complete qualifications and job submission details, referencing job number 487675 (for Fontana) or job number 472687 (for Downey).

 

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.

 

jobs.kp.org

 

KAISER PERMANENTE

 

Discover what it’s like to be part of an industry-leading organization driving innovative care and technology. Get social with us and see what people are saying!

 

Glassdoor and LinkedIn: Kaiser Permanente

Facebook: Kaiser Permanente Thrive

Twitter: @KPCareers

YouTube: Kaiser Permanente Careers

 

 

 

[ Reply to This ]        2806

 Court Analyst 
 by Editor  07/11/16 
Location: NY 
Salary: ~$53K 
Expires 07/30/2016 

PLEASE POST
ANNOUNCEMENT NO. 1611
POSITION TITLE: COURT ANALYST JG: 18
(COMMUNITY MEDIATION SCHOOL CORPS PROGRAM COORDINATOR - AMERICORPS)
LOCATION: OCA - DIVISION OF PROFESSIONAL AND COURT SERVICES
OFFICE OF ALTERNATIVE DISPUTE RESOLUTION
leton-On-Hudson, NY
BASE SALARY: $ 52,816
CLASSIFICATION: NON-COMPETITIVE/CONFIDENTIAL
THIS POSITION IS TEMPORARY AND SUBJECT TO 12 MONTH GRANT FUNDING WITH UP TO
TWO ONE-YEAR RENEWALS.


QUALIFICATIONS: One year in the Assistant Court Analyst title; or Bachelor's degree from accredited college or university and one (1) year of relevant experience; or Master's degree in Public or Business Administration from an
accredited college or university; or An equivalent combination of education and experience. Preference will
be given to candidates with Alternative Dispute Resolution (ADR) experience.

DISTINGUISHING FEATURES OF WORK: Court Analysts work under direct supervision, individually or on project teams, performing confidential analysis, research, planning, and other related duties in one or more of the following areas: budget development and court finance; personnel administration; resource allocation; and court system management and administration.

ASSIGNMENT: The Community Mediation School Corps Coordinator will manage the Community Mediation School Corps (CMSC), an initiative funded by the Corporation for National and Community Service. Through this grant to the Unified Court System, the CMSC will place 25 AmeriCorps Members with court-funded Community Dispute Resolution Centers to work in high need and under-resourced urban and rural schools. AmeriCorps members will provide peer mediation, conflict management training, conflict coaching, and restorative justice-based services in order to advance student social-emotional learning and promote positive school climate. The CMSC Coordinator will be responsible for statewide program monitoring, record keeping, recruitment, training, and mentorship of
AmeriCorps Members. The CMSC Coordinator will also assist with technical support, evaluation, resource development, and program development for the CMSC.

GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work performed by persons assigned to this title. They do not include all job duties performed by employees in the title, and every position does not necessarily require these duties. Although a position is available and situated at a specific location, the appointee may be subject to reassignment to any position in the same title in this promotion unit dependent upon the needs of the Unified Court System. All applications received from this announcement may be used to fill any vacancies in this title that may occur in this court or agency within
the next six (6) months. Position(s) available at the present time:

1 .
APPLICATION PROCEDURES: All interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at www.nycourts.gov/careers/UCS5.pdf) and a resume by email to DPCS@nycourts.gov or mail to:
Monique A. Taylor
Management Analyst
OCA- Division of Professional and Court Services
25 Beaver Street, 8th Floor
New York, NY 10004
APPLICANTS ARE ENCOURAGED TO COMPLETE THE EEO DATA COLLECTION FORM.
POSTING DATE: July 8, 2016 APPLICATIONS MUST BE POSTMARKED OR RECEIVED BY: July 29, 2016
The New York State Unified Court System is an equal opportunity employer, and does not discriminate on the basis of race, color

[ Reply to This ]        2805

 Senior Human Resources Generalist 
 by Editor  06/28/16 
Location: NY 
Expires 07/10/2016 

Deion

 

Who We Are

Sprinklr is 1100 employees strong, valued at $1.2 billion, and one of the fastest growing companies in the history of enterprise software.

In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.

That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.

Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50.

We’ve spent the last six years building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office.

And we’re bringing the very best talent in the world together to get there.

Meet our People & Places Team!

Happy Sprinklrite, Happy Client! That’s how we think about fulfilling our role in revolutionizing the customer experience industry. Together we aim to recruit & develop the absolute best talent in the world while delivering the basics so life at Sprinklr is as frictionless as possible. We minimize risk, ensure compliance, and evolve the infrastructure to ensure the sustained success and growth of the next big enterprise software company….but the first one you can actually love!

What You'll Do

A Sprinklr Senior HR Generalist is a key collaborator within the business. You will identify & minimize risk, offer evidence based solutions in alignment with state and federal regulations and approach each matter with an open mind to help create innovative guiding philosophies.

You will liaise with our business leaders across Sales, Services, & other internal functions. You will be able to help these individuals scale their business practices globally. Together you’ll build, develop, & enhance HR strategies that help the company achieve our business ives for 2016 and beyond.

What Are Your Responsibilities 

  • Possess a deep knowledge of the business unit / area, key employees and business processes & provide regular updates in and out of the business unit, escalating where appropriate.
  • Build a strong business relationship & become the single POC with the business unit / area and transfers HR requests and solutions to/from the business unit.
  • Implement best practices and support the delivery of HR processes at the business unit / area.
  • In collaboration with the Director, TA, develops a clear recruiting plan by region incorporating promotions, leavers and backfills
  • Identify gaps, proposes and implement changes necessary to cover risks.
  • Act as the performance improvement driver and provokes positive changes in people management, specifically serving as a mediator to resolve conflicts when they do arrive.
  • Lead the change management projects and manages the HR related internal and external communication.
  • Advise managers on how to resolve specific situations (e.g., behavior, performance, discipline, recognition and work practice changes) and their implications in terms of labor regulations.
  • Actively participate in performance/pay review cycles, identify any outliers that should be considered for review, and help to ensure that recognition and compensation are consistently applied in an unbiased manner.
  • Help the business accelerate when appropriate, while knowing when to proactively pause to ensure the business doesn't "leap before they look.”
  • Engage in acquisitions to help ensure we bring in the right people, and support their incorporation into the business.

 

Who You Are & What Makes You Qualified

  • You’ve developed through 7-10 years of human resources experience.
  • Within your experience, you have spent at least 3 years specifically as a human resources business partner, ideally within a highly sophisticated industry such as technology or entertainment.
  • You have a unique emotional maturity and integrity and can exhibit our culture & values through your daily behavior and interactions.  
  • You’re passionate about THIS business & thus can consistently bring an innovative approach to solutions to help Sprinklr evolve...wisely!
  • You’re also passionate about YOUR business, exhibited through the pursuit and study of global human resources best practice and certifications (PHR, SPHR, SHRM-CP, or SHRM-SCP).
  • You are a LEADER – you have a collaborative and influential style which inspires others into action and allows you to champion positive change.

 

You know You're Successful if….

  • Your business unit has evolved into a legally compliant yet commercially nimble team on pace to deliver against their annual ives.
  • You don’t even hear a whisper of unhappy Sprinklrites, meaning you’ve coached developed your managers’ into expert leaders who are better serving their teams.  
  • Your business unit’s leaders sing your praises across the 5 floors of our NYC HQ office! 

 

Apply here

 

[ Reply to This ]        2804

 Training and Outreach Coordinator 
 by Editor  06/27/16 
Location: OR 
Salary: $35-36K 
Expires 07/11/2016 

The Opportunity
The Training and Outreach Coordinator is responsible for the development and successful coordination of all conflict resolution and restorative justice trainings provided through Resolve. Each year, Resolve offers public seminars and trainings for the community, in-services and specialized trainings for staff and volunteers, and professional workplace conflict resolution trainings with business partners and organizations. Critical to the development of a successful training program is vibrant and exciting outreach, using all form of media and networking, with individuals and businesses throughout southern Oregon.
 
Deion of Duties
 
·   Workplace and Organization Training
  • Develop relationships with businesses and organizations for regular staff and management training in conflict resolution and other fundamental workplace skills
  • Organize and coordinate trainings to meet the needs of our regional workplaces, agencies, and organizations
  • Coordinate Resolve’s public community trainings, including the Basic Mediation Training
 
·   Volunteer Development and Retention
  • Receive new volunteers, working with the Center Operations Coordinator, and guide them into the necessary steps, training, and skill development to serve as mediators and restorative justice practitioners
  • Oversee volunteer development opportunities including specialized and advanced skill trainings and regular practice and problem-solving sessions
  • Assist with retention of Resolve’s volunteers, working with the Executive Director, through recognition and appreciation
 
·   Outreach and Marketing
  • Utilize email and other digital communication tools to conduct outreach and communication
  • Up-date Resolve’s website for attracting clients to training and events
  • Engage social media to publicize events and increase organizational visibility
  • Design and distribute print media and occasional video to market and communicate about special events, services and opportunities
 
·   Other Duties as Assigned
 
Required Skills/Experience
  • A four-year degree in a related field or equivalent experience
  • An understanding of mediation and other forms of conflict resolution, and restorative justice values, principles and practices
  • Completion of basic mediation training, according to the standards set by the Oregon Chief Justice for Civil Mediators and those set for Oregon Community Mediation Centers. (If the candidate does not have this training, the candidate should be prepared to complete it within the first year of hire.)
  • Experience and success in collaboration and teamwork
  • Excellent oral and written communication skills
  • Excellent networking and relationship cultivation skills
  • Willingness to grow and participate in a dynamic and challenging work environment
  • Competence working with MS Office Suite and data management systems
  • Basic graphic or digital design skill
  • Ability to work effectively across cultures as well as sectors, celebrating and incorporating the gifts that diversity brings to our work, our lives, and our practice
  • Flexibility, humility, and a sense of humor
  • Commitment to conflict resolution education as a way to develop essential life skills
  • Self-starter, initiator, strong professional boundaries, ability to multi-task, see projects to completion
 
Physical Demands
  • Must be able to travel to off-site work locations across southern Oregon region
  • Must be able to help transport supplies (such as manuals, charts, easels, laptops) to various work locations
 
Preferred Skills/Experience
  • Training and experience in mediation
  • Experience facilitating groups and conducting trainings
  • Knowledge and skills in equity and cross cultural communication
  • Experience building curricula and training modules that accommodate different ages, cultural worldviews and learning styles
  • Bilingual (English/Spanish) 
About Resolve
For over 25 years, Resolve has served southern Oregon communities by helping people manage conflict through mediation and group facilitation, restore harmed relationships and communities through dialogue, and advance peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Resolve maintains a rich tradition of volunteer service to the community. Our volunteers are trained and valued as service providers and leaders, and are the historical foundation for our organization. Volunteers includeAmeriCorps members, university student interns from Southern Oregon University and Portland State University, Board members, and community members with training in mediation and in restorative justice.
 
Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to-neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure avoidance facilitation.
 
Each year Resolve produces professional level trainings and seminars open to the public, including an in-depth Fundamentals of Mediation course, required for those serving as civil mediators, and a source for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
 
Beautiful Southern Oregon
Medford is situated in the heart of southern Oregon's beautiful Rogue River Valley, just off of Interstate 5 and about 27 miles north of the California-Oregon border. Pear orchards bloom profusely in the spring, surrounded by snow-capped peaks still white with the last snows of winter. The summers are very warm and fall colors are beautiful. Few places in Oregon combine scenic beauty, outdoor recreation, historical and cultural attractions, more successfully than southern Oregon. Medford and the neighboring towns, including Grants Pass, Ashland, and Jacksonville bring world-class arts, fine wine, and a friendly welcome.
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Status                          Full time, exempt
Salary                          $35-36k, flexible time off, 11 paid holidays annually, health insurance & HSA
Time Commitment       Some evening and occasional weekend work may be required
Start Date                     September 1, 2016
 
 
How to Apply
Please submit a single-page cover letter, resume, and a list of four professional references (including contact information). Email your application materials (in the form of one clearly labelled PDF) to Deltra Ferguson, Ph.D., Executive Director, Resolve (contact@resolvecenter.org). In the subject line of the email please type your full name and "Training and Outreach Coordinator”. For full consideration application materials must be received by 5pm PST on Sunday, July 10, 2016.  No phone calls please.
 
Interviews will begin on Tuesday July 20th for finalists.
 

Resolve is committed to building a culturally diverse team of practitioners and strongly encourages applications from minority candidates. Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law. In addition, Resolve does not discriminate based on gender identity or sexual preference.

 

Apply here

[ Reply to This ]        2803

 Coordinator of Judicial and Mediation Services 
 by Editor  06/27/16 
Location: PA 
Expires 07/16/2016 

Posting Details

 

Position Information

 

Position Coordinator of Judicial and Mediation Services
Posting Number FM01083
Employment Type Regular Status - Continuing Appointment
Full Time or Part Time Full Time
Campus  
Department Judicial Affairs
Contract or Position Start Date 06/20/2016
Job Summary/Basic Function

The Coordinator is responsible for administering the university conduct code; coordinating formal and informal hearings; maintaining judicial records; implementing midrange and long range plans in Judicial and Mediation Services; assessing student learning and satisfaction as well as tracking data related to student conduct interactions. The Coordinator also assists with training and education efforts related to the student conduct process and rights of students as requested. The Coordinator also works with various committees involving at risk students and alcohol use on and off campus.

Required Qualifications

Applicants are required to have a Bachelor’s Degree with a minimum of three years experience in Student Affairs/Higher Education.

Preferred Qualifications

A Masters Degree in Student Affairs/Higher Education or related discipline is preferred. Experience in student conduct and mediation services is also preferred.

Special Instructions to Applicants

Review of applications will begin May 23, 2016 and will continue until the position is filled.

Additional Information

Applicants must complete a successful on campus interview. Prior to employment the successful candidate will be required to obtain and submit current clearances from the Pennsylvania Department of Human Services, Pennsylvania State Police and the FBI.


Applicants must apply on line at https://jobs.clarion.edu


Clarion University of Pennsylvania is committed to equal employment and equal educational opportunities for all individuals regardless of race, color, sex, religion, national origin, affectional or sexual orientation, gender identity, age, disability, or other classifications that are protected under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations. Direct equal opportunity inquiries to the Director of Social Equity, Clarion University of Pennsylvania Carrier Administration Building, Clarion, PA 16214-1232. E-mail asalsgiver@clarion.edu or phone 814-393-2109.

 

 

Apply here

[ Reply to This ]        2802

 Manager of ADR Services 
 by Editor  06/27/16 
Location: TX 
Expires 07/07/2016 

Job ID 
TX-1467
 
Job Location(s) 
US-TX-Dallas
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you looking for a career that is both challenging and rewarding? For over 90 years, the American Arbitration Association has freed up our court systems to deal with important social and economic problems by helping people to resolve commercial, construction, labor, employment and consumer disputes through arbitration and mediation. The AAA’s rules, neutrals, services, and especially our employees all contribute to an economical and efficient dispute resolution process every day.


The AAA's official mission and vision statement are based on three core values: integrity, conflict management, and service. We are looking for a Manager of ADR Services in our Dallas Case Management Center to help advance our important work by overseeing the overall delivery of high quality services on an assigned caseload, managing a team of staff members, and promotes a collaborative environment. Demonstrating a high level of ADR knowledge and expertise, the Manager of ADR services will provide external client services by managing the party experience with the AAA and will serve as the primary contact for clients, arbitrators and mediators.

 

The American Arbitration Association offers a comprehensive benefits program, which includes health, dental (w/orthodontia) and vision insurance, healthcare FSA, 403(b) savings and retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 

Responsibilities:

ESSENTIAL FUNCTIONS:

 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

 

  • Is the primary point of contact for clients and arbitrators on an assigned caseload; conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services, and is a resource for clients and arbitrators.
  • Delivers the highest level of professional client services engaging the assistance of staff at all levels; manages cases in accordance with the AAA rules and procedures maximizing efficiencies through the use of the AAA’s proprietary software applications.
  • Ensures the delivery of alternative dispute resolution process is managed effectively, meeting deadlines, enforcing AAA timelines, maintaining neutrality during all interactions with clients, ensuring the integrity of the process, and proactively identifying potential roadblocks and implementing processes to avoid or resolve them.
  • Proactively identifies expectations regarding the case management process facilitated by the AAA and works with staff, clients and neutrals to design an appropriate process for the resolution of the dispute; and encourages the use of mediation as an effective way for parties to resolve disputes.
  • Reviews all newly assigned cases and contacts filing party to resolve any deficient filings.
  • Prioritizes and assesses workload making appropriate assignments to staff to ensure work is completed efficiently using available system data and metrics.
  • Resolves issues independently utilizing all resources available such as; collaborating with other managers are using the institutional knowledge and AAA Rules; escalates case management issues to direct supervisor only after all avenues have been exhausted.
  • Advise arbitrators on procedural hearing management, jurisdiction and related issues and assists in monitoring case management skills of arbitrators.
  • Develops and sustains client relationships to ensure trust and respect for AAA and its services.
  • Collaborates with regional staff to provide feedback regarding the Roster of Neutrals.
  • Collaborates with case management centers and regional offices to identify trends in Dispute Resolution in order to improve the process for clients.
  • Participates in educational opportunities within the ADR community and meets annual training expectations set by the Association.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises approximately 1-2 employees; carries out supervisory responsibilities in accordance with the AAA’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 

Qualifications:

MINIMUM REQUIREMENTS:


Education & Experience: Bachelor’s degree in business or related discipline required; 5 or more years prior work experience involving comprehensive customer service management in a law office or judicial industry; with at least 2 years of experience in a leadership or supervisory role; or an equivalent combination of education and work experience.

 

Technical Skills: Intermediate proficiency with Microsoft Excel and Word, intermediate proficiency with web-based case management system preferred.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.


Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


SUCCESS FACTORS:

  • Persuasive Communication: Identifies and clearly presents specific information or data in such a way that it will have a strong effect on others.
  • Personal Accountability and Credibility: Dependable and delivers on commitments; Respects the confidentiality of information; Keeps personal conversations with others private.
  • Flexibility: Is able to see the merits of perspectives other than his/her own; Demonstrates openness to new organizational structures, procedures, and technology.
  • Collaboration: Develops, maintains and strengthens partnerships with others inside or outside of the organization who can provide information, assistance and support; Recognizes and appreciates the business concerns and perspectives of others.
  • Managing Performance: Ensures that employees have clear and measurable goals and responsibilities and know what is expected of them; Works with employees to set and communicate performance standards so that employees clearly understand how their performance will be will be measured; Coaches employees and supports them in their efforts to achieve job goals (e.g., by providing resources, removing obstacles, acting as a buffer).
  • Fostering Teamwork: Listens and responds constructively to other team members’ ideas; offers support for others’ ideas and proposals.
  • Conflict Management: Functions effectively when under pressure and/or while experiencing rapidly changing or uncertain conditions.
  • Personal Integrity: Ensures integrity of the Association; Develops and practices the highest ethical standards.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2801

 Community Engager 
 by Editor  06/27/16 
Location: CA 
Salary: $11-16/hr 
Expires 07/06/2016 

Community Engagement
One Day At a Time - Brentwood, CA
$11 - $16 an hour - Full-time, Part-time

Are you someone who is highly motivated and upbeat that wants to impact the lives of youth? Do you have a passion for empowering youth and want to see them succeed on an academic and personal level? Do you have the ability to make a positive and solid connections with youth? If so, apply for our Community Engagement position.

One Day At a Time (ODAT) is a fiscally sponsored project of Community Initiatives (CI), non-profit organization. ODAT serves youth and young adults of East Contra Costa and San Joaquin Counties of all backgrounds and walks of life and challenges them to become the best version of themselves that they can be. ODAT achieves this by providing a supportive network of peers and adults, promoting positive lifestyles, enhancing educational learning experiences and developing decision-making skills that empower young leaders to realize their full potential.

Position Summary: **
The Community Engagement position will provide comprehensive youth empowerment and leadership development services to students while providing a positive impact on youth. This will take place through school site visits, classroom presentations, monitoring of GPA/attendance/ disciplinary records of youth; facilitating weekly interactive after school group sessions, conflict mediation, support services provided school-wide, and attending educational and recreational field trips with youth. The Community Engagement member also occasionally conducts home visits to speak with parents/ guardians and provides merit based incentives. ODAT youth and young adults in our school linked program build better relationships with peers, improve relationships at home and also perform better academically. We work with a wide range of youth and always challenge them to do the best they can. The primary target population for this project are disengaged and/or under-engaged students. This position reports to and receives direction from the Executive Director and Program Specialist.

Responsibilities: **

  • Facilitating weekly group meetings with topics ranging from; life choices, self-esteem, life skills, substance abuse, teen health issues, peer pressure, cultural awareness, anger management and education.
  • Monitoring student performance.
  • Planning and supervising activities.
  • Providing support and referrals to youth.
  • Participating in classroom presentations in regards to ODAT and ODAT curriculum.
  • Assisting with conflict mediation while on school premises.
  • Engaging at risk youth and supplying preventative and de-escalation techniques.

Minimum Requirements: **

  • High school diploma or equivalent.
  • Excellent oral and written communication skills and attention to detail.
  • Demonstrated ability to work collaboratively in a team-oriented environment and leadership skills.
  • Self-starter with the skills to work independently with minimal to no supervision.
  • Ability to participate in community youth events.
  • Proficient in Microsoft Word.
  • Ability to clear a Live-Scan fingerprint background check and complete Mandated Reporter Training within the first week of being hired.

Preferred Requirements: **

  • Experience working with underserved youth and/or adults.
  • Knowledge of Microsoft Word, Excel, Power Point, Publisher and Google Documents a plus.
  • Experience working with youth ranging from middle school to high school age.
  • Associates or higher.
  • Graduate of ODAT a plus.
  • Bi-lingual (English/Spanish)

To Apply: **
The salary range for this position $11 to $16 per hour dependent upon skills and experience. Full time and part time positions available. Some evenings and weekends required. Please be specific if you are applying for a full time or part time position in your cover letter. Submit cover letter and resume detailing experience and qualifications to jobs@ communityin.org. Please include Community Engagement Position in the subject line. Open until filled.

ODAT is an equal opportunity employer and does not discriminate upon the basis of race, ethnic background, religion, sex, gender identity, national origin, age, disability, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply.

For more information about ODAT, please visit our website at www.odatec.org or our Facebook page at https://www.facebook.com/onedayatatimeec/.

Job Location:

  • Brentwood, CA 94513

Required education:

  • High school or equivalent

 

[ Reply to This ]        2800

 Mediator 
 by Editor  06/20/16 
Location: DC 
Salary: $92-120K/yr 
Expires 06/30/2016 

Job Overview

Summary

About the Agency

 

The Best Places to Work has ranked the Federal Mediation and Conciliation Service #1 for Small Agencies in the Federal Government. The Best Places to Work rankings are an important tool for ensuring that employee satisfaction is a top priority for government managers and leaders. For more information about the Best Places to Work rankings, please visit http://bestplacestowork.org/BPTW/rankings/overall/small

The Federal Mediation and Conciliation Service promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.

Duties

As a Mediator you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation and arbitration. You will also be responsible for fostering the establishment and maintenance of constructive joint processes to improve labor-management relationships and preventing or minimizing work stoppages through the use of mediation, relationship development training and other joint processes. Mediators also provide a wide range of alternative dispute resolution (ADR) services to help government entities reduce litigation costs, including mediation of discrimination and other claims, workplace conflict management training, facilitation, systems design and negotiated rulemaking. Additional duties for the incumbent include:

  • Mediating labor-management disputes involving initial or successor collective bargaining agreements in situations which range from a moderate degree of difficulty to those which are highly complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.
  • Performing research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizing factual information and analysis of the overall situation, as well as knowledge of the mediation process and techniques, to determine the action or approach to be taken. Assisting parties in dealing with the media on sensitive matters of public concern.
  • Identifying opportunities and responding to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helping parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improving labor-management relationships through the process of resolving significant and/or backlogged grievances.
  • Providing relationship development training (RDT) designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Assessing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Utilizing a variety of program delivery methods, including live and/or web-based online collaborative processes where appropriate.
  • Mediating and/or facilitating a variety of alternative dispute resolution (ADR) matters for government entities, including discrimination claims, other workplace conflicts, regulatory compliance, regulatory negotiations, multi-party conflicts and other disputes which are of a particularly unique, difficult, or complex nature. Identifying potential customers and negotiates reimbursable agreements in coordination with supervisor.
  • Engaging in education, outreach and advocacy activities to increase awareness of FMCS conflict resolution services and programs. Utilizing creative approaches to identify and/or create opportunities to inform public about FMCS dispute resolution services.
  • In all service delivery areas, utilizing current and creative means and approaches to help parties resolve disputes and manage conflict; maintaining current knowledge and awareness of major developments in field of labor-management relations, ADR and conflict management, generally; keeping apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques and theories involving ADR; collaborating with managers and mediators to develop new and innovative approaches.
  • Utilizing technology resources to accomplish the administrative and service delivery functions of the position. As the resources develop, utilizing new technologies and electronic communications platforms to creatively and efficiently accomplish the work, including, but not limited to, researching, scheduling meetings and conferences, training and delivering certain services using the newest software and web-based platforms. In the format established by the Service, mediators are responsible for making factual and timely reports regarding collective bargaining mediation, grievance mediation, relationship development training, alternative dispute resolution services and education, advocacy and outreach activities.

 

Travel Required

  • 75% or Greater
  • You will be expected to travel for this position.

Relocation Authorized

  • No
 

Job Requirements

Key Requirements

  • Must be a U.S. Citizen
  • Suitable for Federal employment, determined by a background investigation
  • Males born after 12-31-59 must be registered for Selective Service
  • Selectee must meet/maintain suitability and security requirements
  • Selectee will be required to successfully complete a probationary period
  • Employment is contingent on 'Conditions of Employment'

Qualifications

In order to be found qualified for the GS-13 Mediator position with FMCS; your resume must clearly reflect your full-time collective bargaining process experience. This experience can be gained by having served as the Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements or while serving as a Mediator or Facilitator with parties engaged in the collective bargaining processes.

In addition to the qualifications listed above; your resume should indicate your level of specialized experience to include: years of experience, breadth of responsibilities, complexity of bargaining matters, overall impact of bargaining on parties and the community, utilization of varied bargaining processes, substantial knowledge of contract language, familiarity with a broad scope of subjects, experience in numerous and diverse bargaining circumstances, and knowledge of joint processes to improve labor-management relationships

Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EST on the closing date of this announcement. This position does not have a positive education requirement. Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the Excepted Service, therefore, there is no formal rating system for applying veterans? preference to mediator appointments. FMCS, however, considers veterans? preference eligibility as a positive factor in the Mediator hiring process. If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF-15, DD-214, Certificate of Release or Discharge from Active Duty, or other supporting documentation.

Security Clearance

Q - Nonsensitive

Apply here

[ Reply to This ]        2799

 Workers' Compensation Claim Consultant 
 by Editor  06/20/16 
Location: CA 
Expires 07/10/2016 

More information about this job:

Overview:

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 

Responsibilities:

  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.

  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.

  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Review and maintain personal diary on claim system.
  • Assess and monitor subrogation claims for resolution.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Conduct claim reviews and/or training sessions for clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Performs other duties as assigned.

 

 

Qualifications:

Education and/or Experience   

Bachelor’s Degree or 8+ years claim experience.

                                                               

Computer Skills   

Proficient using Microsof Office.

                               

Certificates, Licenses, Registrations

AIC designation preferred.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

 

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

 Apply here

 

[ Reply to This ]        2798

 Senior Associate/Director 
 by Editor  06/14/16 
Location: CA 
Expires 07/01/2016 

Kearns & West, Inc. is an Equal Opportunity Employer

Senior Associate/Director – Opportunity in San Francisco, CA

THE ORGANIZATION Kearns & West, Inc. is a stakeholder engagement and collaborative solutions firm specializing in services to government agencies to help them be more effective in their relationships with their stakeholders and the public.

Considered a leader in the stakeholder engagement and collaborative solutions field, Kearns & West’s collaboration programs are designed to take a diverse range of issues, opinions, goals and interests and organize them into clear, productive processes that lead to successful conclusions.

The Kearns & West approach encompasses assessments, outreach, engagement and collaboration, process and meeting design, facilitation, environmental dispute resolution, and development of communications tailored to each project’s unique process. Collectively, these tools and techniques build productive stakeholder relationships, collaborations, and strategic partnerships with the goal of developing long-term, sustainable solutions.

THE POSITION The Senior Associate/Director will manage and support communications, outreach and public engagement on transportation and other infrastructure issues such as water and energy, involving stakeholders from state and federal agencies, tribes, advocacy organizations, industries and local interests in the San Francisco Bay Area, Peninsula, Central Coast and Central Valley regions. A background in local government, communications and/or planning is desirable.

The position involves a wide range of responsibilities and roles including: interaction with diverse stakeholders, client management and coordination, facilitation, all aspects of planning and uting stakeholder and public meetings or other forums, project research, strategic planning, communications and outreach support, development of project proposals includinion, public policy and communications will be considered. An interest in collaborative problem-solving and communications is essential.

QUALIFICATIONS We’re looking for someone who is:

? An effective and reliable communicator

? Comfortable leading and facilitating meetings

? Organized and prepared to contribute to our team organization

? Adaptable and flexible

? Self-motivated and comfortable working independently

? Comfortable with taking direction yet able to take the initiative Kearns & West, Inc. is an Equal Opportunity Employer

? Able to reliably set priorities, manage multiple tasks, and meet project deadlines

? Able to work and balance multiple projects for multiple clients

? Successful at balancing working as part of a team with working independently, and Comfortable working in a small (12 person) office environment and collaborating virtually with inter-office teams (based in Sacramento/Los Angeles/Portland/Washington, DC).

EDUCATION, CERTIFICATIONS AND EXPERIENCE

MINIMUM EDUCATION

Bachelor of Science or Bachelor of Arts degree; Advanced degree or education a plus but will not change job duties.

PREFERRED EXPERIENCE

Successful candidates will have 4-8 years of experience with public and stakeholder engagement, conflict management and resolution, transportation and infrastructure issues, environment, land-use, local and regional government, public policy, and community relations. Fluency in Spanish is a plus.

REQUIRED SKILLS

Proficiency in MS Office (Word, PowerPoint, and Excel). Proficiency in online collaboration tools is desirable. Proficiency with database management, graphic design, and social media tools also a plus. COMPENSATION

Compensation will depend on the qualifications and experience of the selected candidate.

HOW TO APPLY Please apply on-line immediately at personnel@kearnswest.com.

[ Reply to This ]        2797

 Family Mediator 
 by Editor  06/13/16 
Location: MD 
Salary: $44-55K 
Expires 06/23/2016 

Job Title: Family Mediator - Non Merit
Closing Date/Time: Wed. 06/22/16 4:30 PM Eastern Time
Salary: $43,754.00 - $54,753.00 Annually
Job Type: NON MERIT
Location: Towson, Maryland
 

 

 
 
A full-time, non-merit vacancy exists in the Circuit Court for Baltimore County.

Interested candidates should email a resume, letter of interest, and three professional references directly to wlsawyer@baltimorecountymd.gov by close of business on Wednesday, June 22, 2016.
 Examples of Duties:
Under the direction of the Director of the Office of Family Mediation, the Family Mediator is responsible for mediating family cases, including, but not limited to: child access cases (child custody and visitation issues); child in need of assistance (CINA) cases; high-conflict family law cases; contempt cases involving child access and financial issues; adoption; adult guardianship; and other matters related to the family.
  • Mediates court ordered cases; communicates with counsel regarding custody and visitation issues; meets with disputing parties and attorneys; prepares parenting plans and Consent Orders; provides follow-up mediation services upon request; conducts interviews and home evaluations and prepares comprehensive written reports for the use of the court and counsel in contested and uncontested private adoption cases; provides on-going assistance to Settlement Judges in custody/visitation matters.
 Qualifications:
Required Qualifications

 Must have all of the following qualifications to be considered:
  1. Bachelor's degree from an accredited college or university.
  2. Completion of the required 40 hour basic mediation training plus 20 hours of child access mediation training.
  3. Three years experience working with children or families either as an attorney, psychologist, physician, teacher, counselor, social worker or family mediator. 
  4. Candidates should be a member in good standing of the Maryland Program for Mediator Excellence through the Maryland Alternative Dispute Resolution Office of the Maryland Judiciary.
Knowledge, Skills and Abilities
Must have good writing skills; must possess good interpersonal skills and the ability to assist parties to reach agreements regarding their children; should possess general knowledge of family law procedures; must have good interviewing techniques and must exercise a high degree of judgment, tact, diplomacy and competency in dealing with a diverse public, judges, attorneys, and professional personnel. Knowledge of Microsoft Office and other computer applications is required.
 Conditions of Employment:

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and is subject to the personnel policies and procedures adopted by the Court. Continuing education is a condition of employment. 

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. 

Apply here

[ Reply to This ]        2796

 Ombudsman Mediator 
 by Editor  06/13/16 
Location: CA 
Expires 07/10/2016 

Job Deion 
Ombudsman - Mediator(

Job Number:

 487675)
  Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That`s because each of us-from our finance, business, and IT experts to our RNs, allied health professionals, and physicians-shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you`ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you`ve always wanted.  
Deion
 

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

 

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
• Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
• Serves as an impartial & independent third party for clients, focusing upon patient care issues.
• Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services) Collaboration & Problem Solving: Develops collaborative relationships w within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere.
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
• Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies & informs upper management of patterns & trends affecting patient care.
• Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
• This job deion is not all encompassing.

 
Qualifications
 

Basic Qualifications:
Experience
• Minimum ten (10) years of clinical or hospital/healthcare background required.
Education
• Bachelor's degree required.
• Evidence of having taken and passed a forty (40) or more hour Ombudsman training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a forty (40) or more hour Mediation course or minimum of 100 cases experience or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
License, Certification, Registration
• N/A
 
Additional Requirements:
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman&Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Demonstrated ability to work with difficult situations with multiple interests/parties involved.
• Demonstrated analytical/data management skills.
• Demonstrated program development expertise (strategic direction, work planning, communications, implementation).
• Demonstrated excellent written and presentation communication skills.
• Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Must be able to work in a Labor/Management Partnership environment.

 

Preferred Qualifications:
• Minimum ten (10) years of experience in clinical or management roles in a health plan or multi-faceted health care system desired.
• Master's degree in business, health care, public administration or related field desired.
• Knowledge of KP preferred.

 Prior case resolution/mediation experience strongly preferred.

 Master's degree or higher strongly preferred.

 

Notes:

 This position is an ombudsman/mediator role supporting both the Fontana and Ontario Medical Centers and service area.

 

Primary Location

: California-Fontana-Fontana Medical Center 9961 Sierra Ave. 

 

  Scheduled Hours (1-40): 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM 

Schedule

: Full-time 

Job Type

: Standard 

Employee Status

: Regular Employee Group (Union Affiliation): Salaried, Non-Union, Exempt 

Job Level

: Individual Contributor 

Job

: Healthcare / Hospital Operations Public Department Name: Hospital Administration 

Travel

: Yes, 50 % of the Time Job Eligible for Benefits: Yes 

 

 
 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
 
[ Reply to This ]        2795

 Mediation Assistant 
 by Editor  06/13/16 
Location: DC 
Expires 07/02/2016 

Part-Time Staff Assistant (Grievance Committee and Mediation Office) (

Job Number:

 1600512)

Deion

 

The International Monetary Fund (IMF) is seeking a part-time Staff Assistant for its Mediation Office and Grievance Committee. The Mediation Office was created in Fall 2012 to provide Fund employees with an informal, confidential, and collaborative dispute resolution option for resolving workplace disputes. It is a small office, comprising of one full-time Mediator, who exercises the position's duties with complete independence from other Fund officials and organizational units. The Grievance Committee was established by the IMF Managing Director to hear grievances on matters relating to the terms of employment and to career issues brought by staff members.

 

The Assistant will work closely with the Mediator and Grievance Committee Chair to provide day-to-day administrative support in a broad range of areas while respecting the highly confidential and sensitive nature of the work.

The assistant will be expected to carry out a wide range of functions including:

 

  • Perform all word processing duties, including supporting the preparation and formatting of Annual Reports, memoranda to management and PowerPoint presentations, and developing charts and graphs using mediation and grievance case data in Excel for use in reports; 
  • Assist in the development of informational resources such as brochures and training materials; 
  • Proofread to a high standard; 
  • Maintain and update the Mediation Office and Grievance Committee Websites using SharePoint;
  • Create, maintain, and organize all of the two Offices files, both electronic and hard copy; 
  • Track information on mediation cases and enter data in the Mediation Database accurately and on a regular basis;
  • Maintain a case log summarizing the status of all pending Grievance Committee cases; 
  • Assist with scheduling mediations, grievance hearings and other appointments for the Mediator and Grievance Committee Chair; 
  • Maintain a calendar of mediations and Grievance Committee hearings and motions;
  • Make arrangements for Grievance Committee hearings, including reserving hearings rooms and scheduling court reporters; 
  • Prepare redacted versions of Grievance Committee decisions that remove all information that identifies parties and witnesses;
  • Draft short memoranda and emails to parties, counsel and Grievance Committee members regarding the status of grievance cases;
  • Provide information orally and in writing to persons seeking information about the mediation and grievance processes;
  • Perform general office duties including photocopying, ordering supplies, entering travel requests, requesting reimbursement for expenses, greeting clients when they arrive for appointments, and answering the telephone;
  • Perform any additional duties as assigned by the Mediator and Grievance Committee Chair.

 

Qualifications

 

The selected candidate will be expected to take up the position in Washington, DC at the earliest possible date. The contract will initially be for one year with the possibility of further renewals. The selected candidate will work 20 hours per week keeping a regular, pre-determined schedule, and must be available to work additional hours as needed (for additional hourly compensation) to carry out special projects.

 

Excellent oral and written communication skills in English, the working language of the Fund, are imperative, as is the ability to communicate effectively with international staff about sensitive and confidential issues.

 

It is critical that candidates must have a proven ability to maintain confidentiality of sensitive activities and materials, and must show great attention to detail, especially in proofreading and in entering data accurately.

 

Also essential are strong word processing and general computer skills, including very good knowledge of all Microsoft Office products (especially Word, PowerPoint, Excel, and Outlook) and familiarity with SharePoint. Strong organizational skills and the ability to efficiently multi-task are important as are the ability to work independently and to meet deadlines. A successful candidate will have the versatility and flexibility to respond to the ebb and flow of work and to anticipate needs before they arise.

 

Experience as a legal assistant or background/training in conflict resolution, mediation or grievance handling is highly desirable, as is someone familiar with the general organization, culture and operations of the Fund.

 

Finally, a positive and helpful attitude and a good work ethic are key.

 

Please note that only candidates physically residing in the Washington metropolitan area are eligible for consideration. As part of the selection process, an online assessment will be administered for short-listed candidates.

 

 

The IMF is committed to achieving a diverse staff, including gender, nationality, culture and educational background.

Apply here.

[ Reply to This ]        2794

 Case Coordinator 
 by Editor  06/06/16 
Location: CA 
Expires 08/06/2016 

Case Coordinator (Legal Position), non-exempt (001767)
 
Job Number: 001767
Job Title: Case Coordinator (Legal Position), non-exempt
Number of Openings: 1
Job Type (Employment Type): Direct Hire
Start Date: 2016/06/02
Country: United States
State/Province: California
City: Orange
Salary Interval: Per Year
Job Schedule: Full Time
Job Category: Professional Services
Career Level: Intermediate(non-manager)
Level of Education: Four-Year Degree
Years of Experience: 3
Application Deadline: 2016/08/05
 
Position Deion
The CC is a key position in support of case management. The CC partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices.

Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met

Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard

Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year

- Sit at a desk working on the computer and talking with clients, panelists, etc., over the phone and/or face to face for extended periods of time

- Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc.

- Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient

- Lift heavy s such as large case files and exhibits
Position Requirements
Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year
Application Instructions
Upload cover letter and resume

Apply here

[ Reply to This ]        2793

 Assistant Ombudsman 
 by Editor  06/06/16 
Location: DC 
Salary: $68-87K 
Expires 06/08/2016 

Assistant Ombudsman
JO-1605-5528
12
$68,294.00 - $87,374.00
No
DC State Board of Education
441 4th St NW (One Judiciary Square)
Open to the Public
5/24/2016 - 6/7/2016

 

 

Job Summary
This position is located in the DC State Board of Education (State Board). Under supervision of the Ombudsman, the Assistant Ombudsman works within the Office of the Ombudsman for Public Education, the single location for parents and students to communicate their complaints and concerns about public education as well as respond to complaints and concerns, mediating conflict when required.
 
Develops outreach strategies and directs public outreach activities to encourage communication between residents and relevant education stakeholders. May organize community events. May manage communications related to both internal and external agencies.
 
Serves as a liaison for citizens to communicate their complaints and concerns regarding public education through a single office.
 
Receives complaints and concerns from parents, students, teachers, and other District residents concerning public education, including personnel actions, policies, and procedures.
 
Examines and makes determinations regarding the validity of complaints timely and professionally. Responds to complaints and concerns in a timely fashion with accurate and helpful information.
 
Evaluates and proposes options for responses and solutions to complaints including recommendations.
 
Makes referral to the pertinent school officials as appropriate.
 
Identify systemic concerns raised by citizens, or otherwise received, related to public education;
 
Maintain a database that tracks complaints and concerns received according to various categories, including school level and location;
 
Submit reports as required by law, including recommendations of policy changes, staff training, and strategies to improve the delivery of public education services;
 
Systemically track complaints and concerns, and periodically analyze the data and report to patterns of complaints and concerns that suggest a need for a policy change, staff training, or the implementation of strategic action to address an issue; and
 
Serves or leads committees or workgroups on policy issues.
 
Facilitates and manages joint projects with other agencies and individuals.
 
May review funds of contractors and set and monitor goals.
 
Participates in agencies' efforts to improve data reliability. Assists with performance measurement standards.
 
Performs other job-related duties as assigned.
Qualifications
Comprehensive knowledge of education policy, especially on issues pertaining to student discipline and special education, program operations, goals, ives, strategic planning and the laws, policies, regulations and precedents governing education.
 
Comprehensive knowledge of management principles and practices.
 
Skill in problem solving, mediation and conflict resolution.
 
Skill in establishing and maintaining effective working relationships with individuals, groups and constituencies who are interested in, or affected by, the State Board's programs.

Demonstrated advanced skill in communicating orally and in writing in order to present concise and effective reports and briefings to executive staff, program managers, and professional and administrative employees, as well as represent the State Board.
Licensures, Certifications and other requirements
N/A
Education and Work Experience
A bachelor's degree in education, public administration, or related field from an accredited institution
and four years related experience, or an equivalent combination of education and experience, is required.
Work Environment
The work is performed in an adequately lighted and climate controlled office.

Apply here

[ Reply to This ]        2792

 Court Mediator 
 by Editor  06/06/16 
Location: IN 
Salary: $50K 
Expires 06/09/2016 

Job Title: Court Mediator
Closing Date/Time: Wed. 06/08/16 5:00 PM Eastern Time
Salary: $50,000.00 Annually
Job Type: Full Time
Location: Juvenile Center, 2451 N. Keystone Ave., Indiana
 

 

 
 
***Must be an attorney licensed to practice in Indiana***

Facilitates court mediations in referred CHINS (Children in Need of Services) and/or domestic relations proceedings. Mediation is currently a grant-funded program which requires quarterly and annual reporting of measurable data outcomes to be provided by the Mediator. Ensures a continuous level of trust and credibility is maintained with all participants of mediation sessions. Employment in this position precludes the practice of law within all divisions of Marion Superior Court.


All applicants must be an attorney licensed to practice in the state of Indiana. This is a grant funded position. Six (6) months with potential for renewal for an additional six (6) month period, at the end of which the Juvenile Court will seek grant renewal for the position based upon the demonstrated success of the project.
 Position Responsibilities:
Responsible for documenting and tracking measurable outcomes for the mediation project.
Coordinate the mediation calendar and follow up with appropriate parties and agencies.
Create and maintain all files involved in the mediation process.
Facilitate mediation sessions with the goal of achieving complete or partial resolutions.
Review and generate party agreements, and updates the Courts case management system.
Participate in court-related committees, activities, and special projects as needed
Perform other related duties as assigned.
 Qualifications:
Must be a licensed attorney eligible to practice law in the state of Indiana. Required to be a current certified and registered Domestic Relations Mediator. Knowledgeable of CHINS law and processes. Ability to maintain a neutral and credible work environment with agencies, attorneys, and parties involved. Good working knowledge of Microsoft office, with an emphasis on Excel. Excellent verbal and written communication skills.
 

Apply here

[ Reply to This ]        2791

 Associate Ombuds 
 by Editor  06/06/16 
Location: CA 
Salary: $4.5-9K/mo 
Expires 06/14/2016 

Job Requisition
 
Requisition Number:
03016557  
Recruitment Open To:
UCD/UCDHS Employees and General Public  
Final Filing Date
06-14-2016  
Closing Date:
 
Position:
ASSOCIATE OMBUDS  
Payroll Title
OMBUDSPERSON 3  
Number of Positions:
1  
Salary:
$4,575.00-$9,000.00/Mo.  
Appointment Type:
Career  
Appointment Deion:
100%, M-F, 8-5  
Overtime Eligible:
(FLSA)
Exempt  
Union/HEERA Representation:
This position is not represented by a collective bargaining unit  
Department:
OFFICE OF THE OMBUDS - 061510  
Department Deion:
The Ombuds Office provides services to a diverse population including all levels of administration, faculty, staff and students. Works on cases of great complexity and political sensitivity, often without precedents, requiring innovative and creative approaches. Requires the highest level of confidentiality, sensitivity, and impartiality. Provides upward feedback on systemic issues.  
Location:
Davis  
Allow Applicants to Attach:
Resume
Cover Letter
References
 
Position Details
 
Job Summary:
Under general direction of the Director of the Ombuds Office, the Associate Ombuds is responsible for impartial, informal, independent and confidential conflict resolution services to the UC Davis community on both the Davis campus and UC Davis Medical Center, consistent with the International Ombudsman Association Standards of Practice and Code of Ethics.

Work with a diverse range of individuals and groups at all levels within the organization in constructively managing conflicts of a highly sensitive and complex nature.

Provide individual and group needs assessment and coaching on a wide range of conflict management techniques, makes referrals to appropriate internal and external resources, and provides informal mediation and facilitation of effective dialogue on sensitive issues.

Provide training on conflict-related topics and feedback on systemic issues.
 
Physical Demands:
May require sitting for long periods of time.  
Work Environment:
Work flexible schedule including evenings and weekends to meet operational needs.

Occasional travel to attend related events and conferences that may include overnight stays.

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Additional information and specifics regarding the policy are available at http://breathefree.ucdavis.edu/index.html
 
Background Check Required:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Yes  
Qualifications
 
Minimum Qualifications:
Thorough knowledge of the appropriate role of an organizational ombudsperson and the IOA Code of Ethics and Standards of Practice including alternative resolution theories, principles, practices and techniques.

Conflict Management experience to develop effective options for mediating work-related conflicts and/or experience as an organizational ombuds.

Experience using interpersonal, effective listening and communication skills to work with people of diverse backgrounds and cultures within a complex and multi-layered organization.

Experience conducting group facilitations and workshops on a variety of conflict-related topics.

Experience researching, gathering and analyzing data regarding trends, practices, policies, procedures, and campus climate issues.
 
Preferred Qualifications:
Bachelors Degree in Psychology, Social Work, Dispute Resolution or, Organizational Development, or equivalent education and experience.

Ombuds experience working in an academic and/or health care setting or similar work environment.

Thorough knowledge and understanding of the campus, its mission, vision, goals, ives, resources, infrastructure, policies, procedures, and practices.

Knowledge of all applicable laws, rules, regulations, policies and procedures, research methods, techniques, and/or sources of information.
 
Quick Link To This Position:
www.employment.ucdavis.edu/applicants/Central?quickFind=73558  
Search Category:
All Jobs  

 

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Edit Application Before Applying
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If you would like to use a copy of your existing application to apply to this position, click "Apply For This Posting" below.

YOU MAY NOT ALTER YOUR APPLICATION FOR THIS POSITION AFTER YOU APPLY.
[ Reply to This ]        2790

 Restorative Practice Specialist 
 by Editor  06/06/16 
Location: OR 
Salary: $35-36K 
Expires 07/03/2016 

The Opportunity

The Restorative Practices Specialist is a direct service position for an energetic professional to work with youth, families, and educators in southern Oregon k-12 Schools. Resolve has multiple projects assisting schools in implementing school based restorative practices. Restorative Practices is based on a core set of principles that emphasize healing and repair over punishment, inclusion over exclusion, and individual accountability with a high level of community support. Working with Resolve’s Director of Education, this position will help implement school based restorative practices by providing training, technical assistance, consultation and direct services to school staff, students, and families.   

About Resolve
For over 25 years, Resolve has served southern Oregon communities by helping people manage conflict through mediation, restore harmed relationships and communities through dialogue, and advance peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Since its beginning, Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure facilitation.
 
Each year Resolve produces professional level trainings and seminars open to the public, provides an in-depth Fundamentals of Mediation course that provides individuals with the education required to work as civil mediators, and earns credits for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
  
Beautiful Southern Oregon
Medford is situated in the heart of southern Oregon's beautiful rogue river valley, just off of Interstate 5 and about 27 miles north of the California-Oregon border. Pear orchards bloom profusely in the spring, surrounded by snow-capped peaks still white with the last snows of winter. The summers are very warm and fall colors are beautiful. Few places in Oregon combine scenic beauty, outdoor recreation, historical, and cultural attractions more successfully than southern Oregon. Medford and the neighboring towns, including Grants Pass, Ashland, and Jacksonville bring world-class arts, fine wine, and a friendly welcome.
 
Deion of Duties
The Restorative Practices Specialist must have a strengths-based approach and philosophy when working with all people. Relationships and community building are critical for successful service. This position will be responsible for providing direct service to students, school staff, families, and other community stakeholders. In partnership with regional schools work may include:

Direct Service

  • Facilitate community building circles and activities for school and classrooms
  • Respond to discipline referrals to determine appropriate restorative responses
  • Prepare participants and facilitate restorative dialogues and conferences
  • Follow up on restorative processes and ensure that all agreements are upheld
  • Coordinate community service projects and opportunities
  • Initiate and build relationships with school resource officers, community partners, and stakeholder groups
  • Work with school staff to oversee and guide student leaders involved in restorative programs
 Training and Coaching
  • Model and provide on-site support and coaching to school staff in community building activities and restorative interventions
  • Collaborate with stakeholder groups to integrate, educate, and systematize restorative principles into existing frameworks (ie: PBIS, ACEs trauma-informed approach)
  • Collaborate with Resolve RP Team to train teachers, students, and families in restorative justice principles, practices, and applications 

Consultation and Implementation Planning

  • Work collaboratively with administrators and implementation team to develop a multi-year implementation plan
  • Coordinate an implementation team and engage stakeholder voices to implement plan activities
  • Provide consultation and support around the implementation plan, school policy and system changes, and aligning building culture with restorative practices

Data Tracking and Reporting

  • Track, enter data and prepare reports for Resolve and school administrators
  • Analyze data summaries to assess efficacy of current practices
 
Required Skills/Experience
o    Four year degree in a related field, or equivalent experience
o    Theoretical and practical understanding and commitment to Restorative Justice values, principles and practices
o    Experience and success in collaboration and teamwork
o    Ability to facilitate difficult conversations with youth and adults
o    Excellent oral and written communication skills
o    Excellent networking and relationship cultivation skills
o    Willingness to grow and participate in a dynamic and challenging work environment
o    Competence with MS Office and data management systems
o    The ability to work effectively across cultures as well as sectors, celebrating and incorporating the gifts that diversity brings to our work, our lives, and our practice
o    Flexibility, humility, and a sense of humor
o    Commitment to working equitably
o    Commitment to conflict resolution education as a way to develop essential life skills
o    Self-starter, initiator, strong professional boundaries, ability to multi-task, see projects to completion
 
 Physical Demands
o    Must be able to travel to work locations across southern Oregon region
o    Must be able to help transport supplies (such as manuals, charts, easels, laptops) to various work locations
 
Preferred Skills
o    Direct experience facilitating restorative dialogues and implementing restorative practices
o    Experience facilitating groups and trainings
o    Experience working in a K-12 educational setting
o    Knowledge and skills in equity, cultural competency, and cross cultural communication
o    Experience building curricula and training modules that accommodate different ages, cultural worldviews, and learning styles
o    Experience working with systemic and organizational change
o    Bilingual (English/Spanish)
o    Completion of basic mediation training, according to the standards set by the Oregon Judicial Department for Civil Mediators. If the candidate does not have this training, the candidate should be prepared to complete it within the first year of hire
 
Other Duties as Assigned
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Status                          Full time, exempt
Salary                          $35-36k, flexible time off, 11 paid holidays annually
Time Commitment       Some evening and occasional weekend work may be required
Start Date                     August 1, 2016
  
How to Apply
Please submit a single-page cover letter, resume, and a list of four professional references (including contact information). Email your application materials (in the form of one clearly labelled PDF) to Deltra Ferguson, Ph.D., Executive Director, Resolve (contact@resolvecenter.org). In the subject line of the email please type your full name and "Restorative Practices Specialist”. For full consideration application materials must be received by 5pm PST on Sunday, July 3, 2016.  No phone calls please.
 
Finalist will be interviewed on Wednesday, July 6 and Thursday July 7.
 
Resolve is committed to building a culturally diverse team of practitioners and strongly encourages applications from minority candidates.  Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law.  In addition, Resolve does not discriminate based on gender identity or sexual preference.
[ Reply to This ]        2789

 Policy Analyst 
 by Editor  06/06/16 
Location: OR 
Expires 07/15/2016 

The National Center for Appropriate Dispute Resolution in Special Education
www.directionservice.org/cadre
CADRE works to increase the nation’s capacity to prevent and resolve special education and early intervention disputes by fostering productive home/school/provider partnerships and the use of collaborative processes to improve outcomes for children and youth with disabilities.
Position Need: Policy Analyst
Since 1998, the National Center for Appropriate Dispute Resolution in Special Education (CADRE) has been funded by the Office of Special Education Programs (OSEP) at the US Department of Education. CADRE works with OSEP, state educational agencies (SEAs), early intervention lead agencies (LAs), parent centers, other technical assistance (TA) providers, and nationally respected professionals and organizations to increase the nation’s capacity to effectively resolve special education disputes, reducing the use of expensive adversarial processes. CADRE provides easy access to information and assistance that supports the implementation of effective dispute prevention and resolution systems and enhances the capacity of parents and educators to collaborate, problem solve and ultimately arrive at a shared vision of how a child’s education/early intervention needs can appropriately be addressed.
The Policy Analyst will join a team of committed professionals who work to promote appropriate and effective dispute resolution among families and schools.
Desired Skills, Knowledge, Experience, and Abilities:
? Thorough knowledge of the dispute resolution requirements of the Individuals with Disabilities Education Act (IDEA) and IDEA regulations
? Experience with state special education administration, particularly dispute resolution systems
? Qualitative and quantitative data analysis (primarily deive statistics)
? Understanding of evaluation activities including performance measures; data collection; data analysis and reporting; logic models; and use of evaluation for systems improvement
? A strong work ethic with excellent communication, collaboration, and teamwork skills
? Experience providing technical assistance to a wide variety of stakeholders
? Facility with standard software applications (MSWord, Excel, PowerPoint, etc.)
? Experience with training and/or presenting for small and large groups and meeting facilitation
? Familiarity with virtual meeting/webinar platforms as well as online learning systems

Overall Responsibilities:
The Policy Analyst works in partnership with the entire CADRE team on a variety of tasks. It is anticipated that responsibilities associated with the position will change over time as a reflection of changing OSEP priorities as well as amendments to the law and regulations. Additionally, we expect activities related to this position will reflect the interests and expertise that the hired Policy Analyst brings to the CADRE team.
Responsibilities may include but are not limited to:
? Planning and organizing the summary and analysis of state Annual Performance Reports on dispute resolution activities (reading reports, summarizing critical information on progress/slippage, improvement activities, authoring summary chapters for OSEP)
? Providing (targeted and intensive) Technical Assistance to CADRE clientele on:
o Dispute resolution policy, including understanding regulatory requirements and their implementation
o Data collection related to required state reporting as well as other data elements
o Program planning and evaluation for improving dispute resolution system performance
? Participating in strategic planning, and the implementation and evaluation of project activities
? Identifying effective practices in dispute prevention and resolution through review of state data, materials and reports
? Conducting research and informing state and national policy related to dispute resolution
? Compiling and integrating annual data on state dispute resolution activities into the CADRE Longitudinal Dispute Resolution Database
? Updating the annual summary and analysis of national dispute resolution system performance and trends for all states/entities
? Preparing state specific summaries of dispute resolution performance and trends as requested (as a part of targeted or intensive TA)
? Developing materials and presenting information related to dispute resolution system performance and improvement in a variety of formats including print-based and rich media
? Some travel throughout the United States
Compensation: Salary commensurate with experience plus modest benefits. The position involves working with a tightly-knit, enthusiastic team that cares passionately about the Center’s work and is a rare opportunity to facilitate systemic change at the national, state and local level. Submit resume and cover letter to arrive no later than July 15, 2016.
For more information about this opportunity contact:
Philip Moses, Director CADRE 1144 Gateway Loop, Ste. 200 Springfield, OR 97477 (541) 686-5060 pmoses@directionservice.org

[ Reply to This ]        2788

 Center Operations Coordinator 
 by Editor  06/06/16 
Location: OR 
Salary: $12-13/hr 
Expires 06/20/2016 

The Opportunity
The Center Operations Coordinator helps to create a smooth running and welcoming office environment by providing support for the staff, the director of Resolve, and a cadre of highly trained volunteers and student interns. This includes friendly, professional communication through email, phone, and in-person reception. Center Operations maintains all portals to Resolve including the webpage and social media sites.
 
About Resolve
For over 25 years, Resolve has been serving southern Oregon communities by helping people manage conflict through mediation, restoring harmed relationships and communities through dialogue, and advancing peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Since its beginning, Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure facilitation.
 
Each year Resolve produces professional trainings and seminars, open to the public, and provides an in-depth Fundamentals of Mediation course that qualifies individuals as civil mediators and earns credits for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
 
Deion of Duties 
Center Communications
Help maintain all contact points (“portals”) to Resolve including:
·         Phone and email communications
·         Front desk welcoming
·         Facebook maintenance
·         Email marketing and outreach
·         Basic website maintenance
·         Newsletter
 
Center Management and Program Support
·         Maintain conference room scheduling
·         Invoice for services provided
·         Track and collect data; donors (Salesforce), services (Mediation CaseManager)
·         Prepare training materials
·         Manage registration for volunteer trainings and programs
·         Willing and able to learn mediation case intake procedures
 
Volunteer Intake and Development
·         Process volunteer applications and records
·         Work with program directors to maintain and renew the volunteer base of trainers and coaches, mediators, facilitators and restorative justice practitioners
·         Work with the Coordinator of Training and Outreach to organize regular mediation and restorative justice practice/role play sessions, in-service opportunities, and specialized training for developing volunteers
·         Support volunteer appreciation and community building events
 
Required Skills/Experience
Candidate must be:
·         Organized, attentive to detail, thorough in all aspects of work
·         Friendly and helpful with a professional demeanor
·         Respectful of clients and their needs and circumstance
·         Experienced and skilled in use of major software: Microsoft Office, and data entry applications
·         Adept at problem solving
·         Willing to be a part of a collaborative team
·         An effective communicator with solid writing skills
·         Able to operate standard office equipment, including but not limited to computers,
telephone systems, scanners, copiers
·         Able to follow oral and written instructions
·         Capable of handling and managing confidential information and files
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Time Commitment
This is a 20-30 hour/week position. Hours are flexible and some occasional weekend or evening work may be required
Start Date
Between June 1 and July 1, 2016
Status             
Hourly, Non Exempt, part time with the possibility of additional hours
Pay                 
$12-13 per hour
 
Application Process
Please submit a resume and single page cover letter that addresses your fit and interest in this position and demonstrates your excellent communication skills. Include three professional references and their contact information. Please email these as one PDF with the subject heading, Center Operations, to the Executive Director of Resolve, Deltra Ferguson, Ph.D.  contact@resolvecenter.org. This position is open until filled.
 
 

 

Resolve is committed to building a culturally diverse team of practitioners and strongly encourages application from minority candidates. Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law. In addition, Resolve does not discriminate based on gender identity and sexual preference.

 

[ Reply to This ]        2787

 Case Manager 
 by Editor  06/06/16 
Location: NE 
Expires 06/28/2016 

Case Manager

    • Job Tracking ID: 512651-536449
    • Job Location: Omaha, NE
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: June 02, 2016
    • Years of Experience: Any
    • Starting Date: ASAP

Job Deion:

Are you seeking an opportunity to work with a team of dedicated professionals who work hard to provide inspiring opportunities to others?

ILC is seeking an efficient, dependable, detailed oriented individual with strong communication and computer skills as a Case Manager in our Omaha Office. Case Managers are responsible to oversee the integrity of all medical related aspects of the people ILC supports including proper mediation administration, medical related appointments, pharmacy relations and performs quality reviews of records for all individuals ILC supports. Duties include, but are not limited to scheduling and tracking appointments; inputting and updating caseloads; serving as a liaison between physician offices, pharmacies, and nurses; maintaining confidential medical records; routing medial forms/ serving on related committees; conducting reviews of medical books to ensure accuracy, and prepares newly supported individual’s paperwork and books.

Experience and Skills

Qualified candidates will be at least 19 years of age. Candidates with an Associate’s Degree in a related field and two to four years of experience and/or and equivalent of education/experience will be given preference, as will those familiar with the use of Therap.

Job Benefits

ILC offers medical, dental, vision, and supplemental benefits for FT employees in addition to holiday, vacation leave after fix months, and eligibility to join our 401 K plan after one year of employment.  ILC employees experience a professional, yet casual work environment with a team professionals dedicated to creating inspiring opportunities for others.  If interested, please apply on-line at www.integratedlifechocies.com under the careers tab.  ILC is an Equal Opportunity Employer!

Apply here.

[ Reply to This ]        2786

 Program Coordinator, Civil Harassment Court Mediation 
 by Editor  06/01/16 
Location: CA 
Expires 06/15/2016 

CALIFORNIA LAWYERS FOR THE ARTS

SACRAMENTO AREA JOB OPPORTUNITY

Program Coordinator, Civil Harassment Court Mediation

(Part Time -3 days /week)

California Lawyers for the Arts (CLA) is a nonprofit, tax exempt service organization started in the Bay Area in 1974. The Sacramento office opened in 1996. Civil Harassment Court Mediation has been in Superior Court in Sacramento since 1990. CLA encourages people of all cultural backgrounds to apply.  The following position is available until filled.

Civil Harassment Court Mediation (CHCM) was initiated in 1990 by the Sacramento Mediation Center, now a program of California Lawyers for the Arts, in response to general overcrowding in the courts and an increasing number of people seeking to resolve personal and neighborhood conflicts through court action.  The program is intended to reduce the number of cases heard by the judge and to educate the users of Civil Harassment Court as well as other community members of the advantages of mediation as a way of resolving conflict.

The Program Coordinator for CHCM will report to the Associate Director.  This role includes but is not limited to:

  • Be on-site each civil harassment court calendar (once per week) to mediate cases and to oversee volunteer mediators.

  • Insure that 3-5 mediators (from CLA's mediation panel) are at court each civil harassment court calendar

  • Provide mediators with necessary mediation forms

  • Work with CLA staff to recruit mediators, as necessary, and train them in court procedures, mediation techniques, and assess skill development. 

  • Communicate directly with court mediators to discuss any concerns they may have, give any new directions from the judge, and to inform them of changes requested by CLA.

  • Act as liaison between the Civil Harassment Court and CLA. Set up meetings each year with the CLA director and court administrator and/or judge.

  • Report monthly, quarterly and annual statistics to the Associate Director of CLA.

In addition to CHCM Program Coordinator duties, the CHCM Coordinator will assist the Director of Mediation Services as follows:

  • Work in the CLA office 2 days per week, on a schedule to be arranged

  • Assist with Case Development and other tasks as needed

  • Participate in monthly staff meetings, CLA activities such as fund raising events, and mediation trainings

  • Participate in grant proposal writing

CHCM Program Coordinator is a part-time position 3 days per week; one day in court and 2 days in the CLA office downtown. Parking, at the court only, is validated by the court.

Qualifications:  The CHCM Coordinator shall be an experienced mediator, preferably with Court experience. Mediation training by CLA/SMC or another acceptable training program is required as well as participation in a CLA/SMC training within the first year.  Understanding of court procedures and formalities is required.  Also required are word processing and data management skills, and a cooperative spirit and ability to work with other CLA program staff on programs and events for the benefit of CLA.  

The position is 3 days a week.  One day is dedicated to Superior Court as the Coordinator for Civil Harassment Court Mediation , two days are dedicated to the Sacramento office for case development and assistance with programming. Salary: $1850/month.

To apply, please send a letter of interest with a current resume, a writing sample and three references by email or post to:

ellen.taylor@calawyersforthearts.org

or

Search Committee-CHCM Coordinator

California Lawyers for the Arts

2015 J Street, Suite 204

Sacramento, CA 95811

 
[ Reply to This ]        2785

 Senior Associate/Director 
 by Editor  06/01/16 
Location: CA 
Expires 06/10/2016 

Senior Associate/Director – Opportunity in San Francisco, CA
THE ORGANIZATION
Kearns & West, Inc. is a stakeholder engagement and collaborative solutions firm
specializing in services to government agencies to help them be more effective in their
relationships with their stakeholders and the public. Considered a leader in the
stakeholder engagement and collaborative solutions field, Kearns & West’s collaboration
programs are designed to take a diverse range of issues, opinions, goals and interests
and organize them into clear, productive processes that lead to successful conclusions.
The Kearns & West approach encompasses assessments, outreach, engagement and
collaboration, process and meeting design, facilitation, environmental dispute resolution,
and development of communications tailored to each project’s unique process.
Collectively, these tools and techniques build productive stakeholder relationships,
collaborations, and strategic partnerships with the goal of developing long-term,
sustainable solutions.
THE POSITION
The Senior Associate/Director will manage and support communications, outreach and
public engagement on transportation and other infrastructure issues such as water and
energy, involving stakeholders from state and federal agencies, tribes, advocacy
organizations, industries and local interests in the San Francisco Bay Area, Peninsula,
Central Coast and Central Valley regions. A background in local government,
communications and/or planning is desirable.
The position involves a wide range of responsibilities and roles including: interaction with
diverse stakeholders, client management and coordination, facilitation, all aspects of
planning and uting stakeholder and public meetings or other forums, project
research, strategic planning, communications and outreach support, development of
project proposals including budgets, business development, and contract administration.
Candidates from a variety of backgrounds, including dispute resolution, public policy and
communications will be considered. An interest in collaborative problem-solving and
communications is essential.
QUALIFICATIONS
We’re looking for someone who is:
? An effective and reliable communicator
? Comfortable leading and facilitating meetings
? Organized and prepared to contribute to our team organization
? Adaptable and flexible
? Self-motivated and comfortable working independently
? Comfortable with taking direction yet able to take the initiative

? Able to reliably set priorities, manage multiple tasks, and meet project deadlines
? Able to work and balance multiple projects for multiple clients
? Successful at balancing working as part of a team with working independently,
and Comfortable working in a small (12 person) office environment and
collaborating virtually with inter-office teams (based in Sacramento/Los
Angeles/Portland/Washington, DC).
EDUCATION, CERTIFICATIONS AND EXPERIENCE
MINIMUM EDUCATION
Bachelor of Science or Bachelor of Arts degree; Advanced degree or education a plus
but will not change job duties.
PREFERRED EXPERIENCE
Successful candidates will have 4-8 years of experience with public and stakeholder
engagement, conflict management and resolution, transportation and infrastructure
issues, environment, land-use, local and regional government, public policy, and
community relations. Fluency in Spanish is a plus.
REQUIRED SKILLS
Proficiency in MS Office (Word, PowerPoint, and Excel). Proficiency in online
collaboration tools is desirable. Proficiency with database management, graphic design,
and social media tools also a plus.
COMPENSATION
Compensation will depend on the qualifications and experience of the selected
candidate.
HOW

[ Reply to This ]        2784

 Mediation Officer 
 by Editor  05/23/16 
Location: DE 
Salary: $34-42K 
Expires 05/25/2016 

Mediation/Arbitration Officer

Recruitment #051616-MAFZ07-20800

Opening Date 5/18/2016
Closing Date 5/24/2016 11:59:00 PM
Type of Recruitment Open Competitive
Salary Yearly: $33,638.00/Min - $42,047.00/Mid
Pay Grade 11
Shift Hours 8:30am to 4:30pm
Employment Type Actual Vacancy
Employment Term Regular
Agency Family Court
Location(s) New le County Courthouse: (500 N. King Street, Wilmington, DE, 19801)
Contact Name Marybeth Cassidy
Contact Phone 302-255-0070

Summary Statement

This class is responsible for expediting the processing of court petitions filed with Family Court by performing mediation and/or arbitration of civil and criminal cases.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are deive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Interviews petitioner to assess nature of complaint, relief sought and explain procedures for filing petition.
     
  • Conducts mediation session with petitioner and respondent to define issues, assess relief sought and negotiate mutually acceptable terms; prepares consent orders stating conditions of agreement and submits to judge for an approval.
     
  • Acts as hearing officer for delinquent/criminal complaints; conducts fact finding session with parties involved and imposes appropriate conditions to provide for restitution and prevent repeated offenses; follows up with parties involved to insure compliance with court order.
     
  • Mediates emergency petitions to obtain temporary agreement; prepares report to judge when agreement can't be reached describing issues, parties' positions and recommendations for appropriate action.
     
  • Conducts custody, visitation and special investigations as directed by judge; obtains and evaluates background information on social, psychological, emotional and family stability; prepares report with findings and recommendations and disposition of case.
     
  • Prepares and maintains accurate statistical records of number, type and disposition of cases.
     
  • Provides information on court functions and jurisdiction and assistance to clients by community referral.

Job Requirements

JOB REQUIREMENTS for Mediation/Arbitration Officer 
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Bachelors degree or higher in Behavioral Science or Social Science or related field.
  2. Six months experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
  3. Six months experience in interviewing using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
  4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  5. Knowledge of mediation or arbitration.

Conditions of Hire

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.  

Union:  As a condition of accepting employment, the person selected for this position shall join and pay dues to the labor organization or may, instead not join but pay a service fee no greater than the dues.  The labor organization has been elected by employees as their representative for collective bargaining and other work related purposes.

Benefits

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.
 
[ Reply to This ]        2783

 Family Court Mediator  
 by Editor  05/23/16 
Location: CA 
Salary: $81-93K 
Expires 06/04/2016 

Job Title: Family Court Mediator
Closing Date/Time: Fri. 06/03/16 11:59 PM Pacific Time
Salary: $38.74 - $44.85 Hourly
$3,099.50 - $3,588.00 Biweekly
$80,587.10 - $93,288.00 Annually
Job Type: Full Time
Location: Superior Court of CA, County of Santa Clara, 191 N. First Street, San Jose, CA 95113, California
 

 

 
 
Under direction, this position provides orientation, mediation, evaluation, and Court-ordered investigations in child custody/visitation Court cases and may provide mediation, investigations in Juvenile Dependency and contested relative guardianship Court cases.
    
DISTINGUISHING CHARACTERISTICS:
This is a journey level position that works closely with judicial officers, attorneys, county agencies, and unrepresented litigants. This class is distinguished from the Senior Mediator class in that the latter has supervisory authority of assigned Family Court Services staff.

APPLICATION REQUIREMENTS:
This recruitment requires the submission of an on-line application. No paper applications will be accepted and an electronic copy of your Resume must also be submitted as an attachment to this application submission. Completion of the supplemental questionnaire required.

Please note that only the information submitted in the application will be considered. In addition, offer of employment generally is compensated at the minimum range noted above.
 Typical Tasks/Representative Duties:
REPRESENTATIVE DUTIES:
• Assists the Court and families in resolving child custody and visitation disputes by providing mediation services; provides investigations, assessments, and recommendations as required by law and as directed by the Court;
• Provides mediation and investigation in Juvenile Dependency and/or contested guardianship cases as directed by the Court;
• Provides orientation and parent education services for the parties involved in disputes;
• Observes and assesses risk factors, including domestic violence and child abuse issues and potential for danger to self and others; takes appropriate action including statutory reporting requirements;
• Testifies in Court as the Court's expert witness, subject to cross-examination;
• Performs other related duties as required.
 Employment Standards/Typical Qualifications:
EMPLOYMENT STANDARDS:
• A California State license as a psychotherapist or other related licensure, and at least two (2) years of experience in Family court services, family counseling and/or clinical assessment;
  -OR-
• A master's degree in psychology, social work, marriage and child counseling, or other behavioral science substantially related to marriage and family interpersonal relationships, and at least five (5) years of experience in Family court services, family counseling and/or clinical assessment;
• Bilingual Spanish speaking ability is highly desirable.

KNOWLEDGE OF:
• Family systems and pathology, crisis intervention techniques, child development, effects of childhood trauma and abuse, clinical issues relating to children, the effects of domestic violence, and parental chemical dependency on children and child custody research sufficient to enable the counselor to assess the mental health needs of children;
• Diagnostic skill and familiarity with both normal and dysfunctional interaction patterns;
• Community resources in order to make appropriate and/or legally mandated reports or referrals;
• California Court systems and procedures related to family law, visitation, custody, rights of parties, mediation, etc.

 

More information and application here.

[ Reply to This ]        2782

 Court Conciliator 
 by Editor  05/23/16 
Location: AZ 
Salary: $45-62K 
Expires 06/01/2016 

Job Title: Court Conciliator - Juvenile
Closing Date/Time: Tue. 05/31/16 11:59 PM Arizona Time
Salary: $44,595.20 - $62,275.20 Annually
Job Type: Unclassified/Full-Time
Location: Phoenix, Arizona
Department: Superior Court
 

 

 
 
Responsible for the development and maintenance of quality programs of Juvenile Court involving Dependency Mediation, Preliminary Protective Conferences, Case Progress Review and Community Services Staffing.  This position is regularly called upon to resolve identified barriers to court-ordered service delivery and provide timely, accurate information to the Court.  Responsible to aid the Judiciary with timely case processing by minimizing service related court hearings.
 Position Qualifications:

Minimum Education and/or Experience:
Master's Degree in Education, Social Work, Psychology or a related field and three (3) years of experience in child welfare, family counseling, mediation/negotiation or assessment/evaluation.  OR Bachelor's Degree in Social Work or closely related field and five (5) years of legal, juvenile, child welfare services or family case management experience.
 
Knowledge, Skills, and Abilities:
Must have knowledge of the principles, practices and professional standards in mediation and/or family assessment and supervision; knowledge of community organizations and all aspects of department planning; knowledge of applicable state and federal laws, regulations, rules and standards ; principles of team decision making and group facilitation; creative problem solving skills and ability to "think outside the box"; principles of human behavior and child development; knowledge of public, private, and community organization resources for children and families; critically analyze situations and make sound decisions; make and maintain effective working relationships with other staff, agencies, and community resource providers; communicate effectively verbally and in writing; proficiency in Business English, grammar and spelling; efficient time management skills to work in a fast-paced environment and within ARS 8-846:
               C. The court may employ an individual or individuals to facilitate collaboration between the parties and to ensure the delivery of court-ordered services. An employee acting in that capacity has access to all documents and information necessary to ensure service delivery regarding the child and the child's family without obtaining prior approval from the child, the child's family or the court. The employee may disclose documents and information the employee acquires, reviews or produces only as prescribed pursuant to section 41-1959.

Preferred Education and/or Experience: Three to five (3-5) years of child welfare experience, bi-lingual (Spanish/English); Masters Social Work or Masters in Law.
 

 

Apply here.

[ Reply to This ]        2781

 Employee Relations Consultant 
 by Editor  05/16/16 
Location: CA 
Salary: $4-7K/mo 
Expires 05/25/2016 

Requisition Number:
03016419  
Recruitment Open To:
UCD/UCDHS Employees and General Public  
Final Filing Date
05-24-2016  
Closing Date:
 
Position:
EMPLOYEE RELATIONS CONSULTANT  
Payroll Title
HUMAN RESOURCES ANALYST IV  
Number of Positions:
1  
Salary:
$4,148.83 - $7,467.92/Mo.  
Appointment Type:
Career  
Appointment Deion:
100% FTE, Fixed, Monday-Friday, 8:00am-5:00pm  
Overtime Eligible:
(FLSA)
Exempt  
Union/HEERA Representation:
This position is not represented by a collective bargaining unit  
Department:
HUMAN RESOURCES - 062110  
Department Deion:
Human Resources  
Location:
Davis  
Allow Applicants to Attach:
Resume
Cover Letter
References
 
Position Details
 
Job Summary:
Under general direction of the Director for Employee and Labor Relations (E&LR), provide a full range of employee relations services to campus, including consultation and support to University management, employees and designated representatives, through analysis and interpretation of University policies and procedures, applicable labor law, contract administration, problem-solving and decision-making assistance, organizational review and analysis and third party mediation and conflict resolution services. Advise management on corrective actions and personnel actions and develops multi-dimensional strategies for complex and critical employment matters. Coach and counsel managers and employees in clarifying goals and ives, enhancing problem solving and in planning and communications skills. Design, conduct or participate in supervisory/management training activities.  
Physical Demands:
 
Work Environment:
Work occasional flexible schedule to meet operational needs.

Occasional travel to UCDHS, other UC campuses and Office of the President.

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
 
Background Check Required:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Yes  
Qualifications
 
Minimum Qualifications:
-Knowledge of human resources practices, policies, and procedures.
-Knowledge of state and federal laws and regulations relating to employment, compensation, employee relations, employee benefits, employee health, affirmative action/equal opportunity, employee development and other human resources functions.
-Skills to mediate differences between people and organizations, explore options for mutual gain, and resolve issues to the satisfaction of those involved when possible.
-Skills to analyze complex problems or information in an ive manner and derive logical conclusions and use original and innovative approaches and techniques to solve difficult problems with multiple variables.
-Communication skills to express ideas clearly and to train large and small groups for the purpose of enhancing organizational effectiveness, or as an instructor for professional development classes.
-Expository writing skills to produce clear, well organized, concise, publishable analytical reports, procedures, and/or disciplinary memos as well as copy for web publication and correspondence.
-Computer skills including Microsoft Excel, Word, Outlook and Mail programs.
-Analytical and problem solving skills.
 
Preferred Qualifications:
-Knowledge of UC and UC Davis personnel policy, procedures and practices and Collective Bargaining agreements between the University and various unions.
-Ability to acquire working knowledge of employee and labor relations practices, procedures and law, in a HEERA collective bargaining environment.
-Ability to acquire technical expertise to interpret and effectively explain complex collective bargaining agreements, policies and procedures to all levels of academic and staff personnel.
-Ability to learn and demonstrate techniques in negotiating; exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
-Ability to make oral presentations to individuals and groups in order to persuade others to accept a new or established idea or policy in the employee relations field.
-Skills to use PPS and other University applications.
 
Quick Link To This Position:
www.employment.ucdavis.edu/applicants/Central?quickFind=73379  
Search Category:
 
[ Reply to This ]        2780

 Mediator 
 by Editor  05/16/16 
Location: CA 
Salary: $100-130K/yr 
Expires 05/28/2016 

Mediator

Federal Mediation and Conciliation Service

Agency contact information
  • 1 vacancy - Oakland, CA
Work Schedule is Full-Time - Permanent

Opened Friday 5/13/2016 (3 day(s) ago)

Closes Friday 5/27/2016 (11 day(s) away)

  • Salary Range
    $100,246.00 to $130,325.00 / Per Year
  • Series & Grade
    GS-0241-13/13
  • Promotion Potential
    14
  • Supervisory Status
    No
  • Who May Apply
    U.S. Citizens
  • Control Number
    438919800
  • Job Announcement Number
    DE-10000934-16-TV
 

Job Overview

Summary

About the Agency

 

The Best Places to Work has ranked the Federal Mediation and Conciliation Service #1 for Small Agencies in the Federal Government. The Best Places to Work rankings are an important tool for ensuring that employee satisfaction is a top priority for government managers and leaders. For more information about the Best Places to Work rankings, please visit http://bestplacestowork.org/BPTW/rankings/overall/small

The Federal Mediation and Conciliation Service promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.

Duties

As a Mediator you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation and arbitration. You will also be responsible for fostering the establishment and maintenance of constructive joint processes to improve labor-management relationships and preventing or minimizing work stoppages through the use of mediation, relationship development training and other joint processes. Mediators also provide a wide range of alternative dispute resolution (ADR) services to help government entities reduce litigation costs, including mediation of discrimination and other claims, workplace conflict management training, facilitation, systems design and negotiated rulemaking. Additional duties for the incumbent include:

  • Mediating labor-management disputes involving initial or successor collective bargaining agreements in situations which range from a moderate degree of difficulty to those which are highly complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.
  • Performing research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizing factual information and analysis of the overall situation, as well as knowledge of the mediation process and techniques, to determine the action or approach to be taken. Assisting parties in dealing with the media on sensitive matters of public concern.
  • Identifying opportunities and responding to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helping parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improving labor-management relationships through the process of resolving significant and/or backlogged grievances.
  • Providing relationship development training (RDT) designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Assessing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Utilizing a variety of program delivery methods, including live and/or web-based online collaborative processes where appropriate.
  • Mediating and/or facilitating a variety of alternative dispute resolution (ADR) matters for government entities, including discrimination claims, other workplace conflicts, regulatory compliance, regulatory negotiations, multi-party conflicts and other disputes which are of a particularly unique, difficult, or complex nature. Identifying potential customers and negotiates reimbursable agreements in coordination with supervisor.
  • Engaging in education, outreach and advocacy activities to increase awareness of FMCS conflict resolution services and programs. Utilizing creative approaches to identify and/or create opportunities to inform public about FMCS dispute resolution services.
  • In all service delivery areas, utilizing current and creative means and approaches to help parties resolve disputes and manage conflict; maintaining current knowledge and awareness of major developments in field of labor-management relations, ADR and conflict management, generally; keeping apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques and theories involving ADR; collaborating with managers and mediators to develop new and innovative approaches.
  • Utilizing technology resources to accomplish the administrative and service delivery functions of the position. As the resources develop, utilizing new technologies and electronic communications platforms to creatively and efficiently accomplish the work, including, but not limited to, researching, scheduling meetings and conferences, training and delivering certain services using the newest software and web-based platforms. In the format established by the Service, mediators are responsible for making factual and timely reports regarding collective bargaining mediation, grievance mediation, relationship development training, alternative dispute resolution services and education, advocacy and outreach activities.

 

Travel Required

  • 75% or Greater
  • You will be expected to travel for this position.

Relocation Authorized

  • No
 

Job Requirements

Key Requirements

  • Must be a U.S. Citizen
  • Suitable for Federal employment, determined by a background investigation
  • Males born after 12-31-59 must be registered for Selective Service
  • Selectee must meet/maintain suitability and security requirements
  • Selectee will be required to successfully complete a probationary period
  • Employment is contingent on 'Conditions of Employment'

Qualifications

In order to be found qualified for the GS-13 Mediator position with FMCS; your resume must clearly reflect your full-time collective bargaining process experience. This experience can be gained by having served as the Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements or while serving as a Mediator or Facilitator with parties engaged in the collective bargaining processes.

In addition to the qualifications listed above; your resume should indicate your level of specialized experience to include: years of experience, breadth of responsibilities, complexity of bargaining matters, overall impact of bargaining on parties and the community, utilization of varied bargaining processes, substantial knowledge of contract language, familiarity with a broad scope of subjects, experience in numerous and diverse bargaining circumstances, and knowledge of joint processes to improve labor-management relationships

Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EST on the closing date of this announcement. This position does not have a positive education requirement. Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the Excepted Service, therefore, there is no formal rating system for applying veterans? preference to mediator appointments. FMCS, however, considers veterans? preference eligibility as a positive factor in the Mediator hiring process. If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF-15, DD-214, Certificate of Release or Discharge from Active Duty, or other supporting documentation.

Security Clearance

Q - Nonsensitive

 
 
 
 
 

 

Federal Mediation and Conciliation Service

Contact

Matthew Karlin
Phone: 0000000000

Address

Federal Mediation and Conciliation Service
FMCS
2100 K Street, NW
Washington
DC
US
 
Apply here
[ Reply to This ]        2779

 Workers Compensation Mediation Specialist 
 by Editor  05/09/16 
Location: TN 
Salary: $50K 
Expires 05/28/2016 

Workers' Compensation Mediating Specialist
Tn Bureau of Workers' Compensation - Nashville, TN
$50,000 a year

The Bureau of Workers’ Compensation is looking to hire a Workers’ Compensation Mediating Specialist in Nashville, Tennessee. Such Specialists conduct telephonic mediations when a party to a workers’ compensation claim files a request for mediation regarding temporary benefit issues and in-person mediations when the parties are ready to settle a claim permanent benefit issues. The position also assists members of the public who have questions about workers’ compensation laws or procedures. Successful candidates must have a bachelor's degree, two years’ experience in workers' compensation claims, insurance and/or conducting mediations. They must be proficient in Microsoft Office and be willing to attend and participate in mediation training outside the Knoxville area. Competitive salary with full benefits package.

Job Type: Full-time

Salary: $50,000.00 /year

Local candidates only:

  • Nashville, TN

Required experience:

  • Workers' compensation claims handling, insurance or mediation: 3 years

Required license or certification:

  • Valid Drivers' License

Required education:

  • Bachelor's

Required language:

  • Spanish is plus, but not required

Apply here

[ Reply to This ]        2778

 Case Administrator II 
 by Editor  05/09/16 
Location: RI 
Expires 05/28/2016 

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

  • Serves as the primary, neutral AAA liaison with case participants and arbitrators, initiating and maintaining the flow of pertinent information on assigned cases and accurately and effectively communicating AAA practices and procedures.
  • Maintains uniform, accurate electronic records and statistical information in the case management system in accordance with established standards.
  • Delivers the highest level of professional client service by timely responding to the phone calls, emails and correspondence of case participants and arbitrators.
  • Utilizes effective time management skills to focus on critical issues, constantly prioritizing work to meet deadlines and case participant expectations.
  • Understands and communicates with case participants and arbitrators about applicable AAA Rules and procedures, including Consumer Due Process Protocols, knowing when and how they should apply.
  • Reviews all case correspondence to ensure proper service to all appropriate case participants and arbitrators, to determine what action is needed to address all aspects of the communication for fast, effective and fair service, and to be familiar with knowledgeable about their assigned cases.
  • Understands responsibilities of arbitrators and assists and advises arbitrators on procedural hearing management, applicable rules, jurisdiction and related topics and assists arbitrators with the timely and accurate issuance of orders and awards.
  • Guided by filing documents and party requests, selects, invites and appoints appropriate arbitrator, or, when indicated, prepares arbitrator lists for party selection of arbitrator, from among the arbitrators on the AAA roster.
  • Regularly works with fellow AAA colleagues in a continuous effort to promote and provide top quality standards and practices with regard to rules, administration of cases and arbitrator relations.
  • Consults on a regular basis with immediate supervisor to ensure that quality and consistency of case administration are met.
  • Initiates schedules and facilitates administrative conferences and telephonic hearings as needed or as directed by the arbitrator.
  • Provides coverage for assigned fellow case administrators during times of absence or leave
 
Qualifications:

Education & Experience: Associate’s degree; 2 years prior work experience in a customer service, legal services, and/or judicial environment; or an equivalent combination of education and work experience.
 
Language Skills:  Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.
 
Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.
 
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
 
Technical Skills: Intermediate proficiency with Microsoft Excel, Word, and web-based case management systems.

 

Success Factors:

  • Results Oriented: Focuses on the desired result of one’s own actions/performance
  • Attention to Communication: Ensures that regular, consistent, and effective communication takes place
  • Initiative: Identifies what needs to be done and takes action before being asked or required
  • Forward Thinking: Anticipates possible problems and develops contingency plans in advance and anticipates consequences of situations and plans accordingly
  • Thoroughness: Monitors the quality of one’s own work; Acts to verify information and checks the accuracy of own work
  • Written Communication: Expresses oneself clearly and concisely in writing; tailors written communications to effectively reach an audience
  • Oral Communication: Expresses oneself clearly in conversations and interactions with others and tailors speech to the level and experience of the audience

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

[ Reply to This ]        2777

 Family Court Coordinator  
 by Editor  05/09/16 
Location: NY 
Salary: $33-40K 
Expires 05/30/2016 

Job Deion

New Justice Services is seeking a full time coordinator for its Onondaga County Family Court Mediation Program.  The coordinator performs intake screening, scheduling, and mediates disputes in order to reduce the caseload and burden on the Family Court.  Coordinator also drafts mediation agreements which become court orders once signed by the Judge.  Excellent verbal, written, and computer skills required.  Intuition and people skills also a plus.  Ability to foster and develop professional relationships with judges, clerks, and attorneys in a courthouse environment absolutely necessary. 

 

Mediation experience not necessary but highly desirable. Past coordinators have had J.D.’s and mediation training.  Reliable transportation required, as well as flexibility to work occasional evening and weekend hours.  Ability to work independently essential.

 

No calls or emails. Send resume and cover letter to:

 

John W. McCullough, Executive Director, New Justice Services, Inc. 1153 W. Fayette St, Suite 301, Syracuse, NY 13204

 

New Justice is an AA/EOP employer

 

Requirements

Minimum of a BA degree. Must successfully complete a 36-hour mediation skills training (first available training) and 12-hour custody/visitation training (first available training) at onset of employment.

 

Benefits

Salary range $33,000 – 40,000 doe, plus substantial health insurance package, paid vacation, and flex time. 

For more information, visit our website: www.newjusticeservices.org

 

Cross-posted from Maria Volope listserv
[ Reply to This ]        2776

 Peacebuilding Officer 
 by Editor  05/02/16 
Location: NY 
Expires 06/17/2016 

Posting Title: Peacebuilding Officer
Job Code Title: PEACEBUILDING OFFICER
Department/Office: DEPARTMENT OF PEACEKEEPING OPERATIONS
Duty Station: NEW YORK
Posting Period: 19 April 2016 - 17 June 2016
Job Opening Number: 59010
Staffing Exercise SE3(POLNET 2016 Semi-Annual 1)

Assessment Period

Eligible applicants will be invited to sit a general abilities test, which they will be informed of by email and/or on the "My upcoming test schedule" page in Inspira. The general abilities test will be given during the period of 30 June-1 July. Candidates will be given a 48-hour testing window during which they need to complete the test in the prescribed time in order to remain under consideration.

Following the evaluation of an applicants' performance on the general abilities test, all passing candidates will be screened for suitability for the position they applied for. Those applicants who are deemed eligible through the Inspira eligibility screening and the general test, as well as suitable through the suitability screening, will be invited to complete a substantive test, which will be given during the weeks of 11 July – 3 August. Applicants will need to check the "My upcoming test schedule"page prior and during this period to find the 48-hour testing windows for all substantive tests they are invited to take. They will further be receiving email notifications shortly before the testing windows open. If an applicant did not pass the general test and suitability screening, no subsequent tests will be announced on the “My upcoming test schedule page”.

All applicants are encouraged to check the exact testing windows for the general and the substantive tests in Inspira on the “My upcoming test schedule page” as well as on a dedicated page on the United Nations HR Portal (hr.un.org/page/mobility) after the closing of this job opening. Applicants should check regularly, in particular during the week before above referenced testing windows.

Previously rostered candidates who are already on pre-approved rosters, following a review by a United Nations Central Review Body, will not be subject to any further assessment and, accordingly, will not be invited to sit for any part of the test or interview.

Self-Assessment Questionnaire

Is a career at the United Nations right for you? Take the voluntary self-assessment questionnaire and get valuable insight into the working environment of the United Nations as well as the Political, Peace and Humanitarian Network (POLNET). This questionnaire is anonymous and has no impact on your potential candidacy for this position. Upon completion, you will receive feedback to help you decide if working in the United Nations is right for you.
Start Questionnaire.

Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Peacebuilding Commission Support Branch (PCSB) of the Peacebuilding Support Office (PBSO) in New York and is classified as an H duty station and a family duty station. The incumbent reports to the Chief of the PBC Support Branch.

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties:

• Provides technical and substantive support to the implementation of mandates of the office, branch and unit; including assisting the Peacebuilding Commission (PBC) in the formulation of peacebuilding strategies and their dissemination;
• Monitors activities in the country assigned, researches and analyses information from different sources, including the press, and assesses trends which might affect the political, regional or peacebuilding situation;
• Drafts analytical and background papers, and prepares draft inputs to PBC and Secretary-General reports to the General Assembly and Security Council; and assists in drafting talking points, speeches and other correspondence for senior UN officials;
• Contributes to the mapping and analysing of existing national and international strategies and frameworks related to peacebuilding in the country assigned, with a view to strengthening coordination of relevant peacebuilding actors;
• Provides assistance in organising PBC meetings; supports the organisation of Chairs' visits and PBC annual visits to the country assigned;
• Assists the Branch in providing timely quality support and policy advice to the respective United Nations mission, senior officials and staff in the field, and supports the organisation of meetings with other relevant interlocutors;
• Liaises with relevant UN departments and offices, relevant international and regional organisations, including financial institutions, and governments and provides briefings and other necessary preparatory work for the Commission meetings with those actors;
• Participates, as required, in the relevant inter-departmental taskforces on country assigned.
• Performs other duties as required.

Competencies

Professionalism: Ability to identify and analyse political, ethnic, social and economic problems that may cause civil unrest in a country or geographic area. Good knowledge of relevant regional and international institutions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Integrity: Demonstrates the values of the United Nations in daily activities and behaviours; acts without consideration of personal gain; resists undue political pressure in decision-making; does not abuse power or authority; stands by decisions that are in the Organization’s interest, even if they are unpopular; takes prompt action in cases of unprofessional or unethical behaviour.

Respect for Diversity: Works effectively with people from all backgrounds; treats all people with dignity and respect; treats men and women equally; shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making; examines own biases and behaviours to avoid stereotypical responses; does not discriminate against any individual or group.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent degree) in political science, international relations, international law, political/development economics, public administration or other related is required. A first-level university degree in combination with two additional years of qualifying experience maybe accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible in international relations, political science, conflict resolution, humanitarian or development economics is required. Experience in international peacebuilding or in conflict resolution and mediation is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Core values and competencies will be assessed throughout the evaluation process.

 

United Nations Considerations

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

 

Apply here.

[ Reply to This ]        2775

 Labor Relations Officer 
 by Editor  05/02/16 
Location: OH 
Salary: $27-86K 
Expires 05/22/2016 

City of Cleveland
Labor Relations Officer
(
1
position
)
There is one vacancy in the Department of
Human Resources; this position reports to the City’s Labor
Relations Manager
.
Civil Service Job Title:
Labor Relations Officer
Salary:
$
27,325.56
-
$85,577.88
Shift:
Monday through Friday
8:00 a.m.
5:00 p.m.
Typical Tasks:
Under general supervision, assists in the resolution of labor problems and issues within the department.
Provides contract interpretations as need
ed. Serves as departmental representative at grievance
hearings and meetings. Monitors the administration of labor contracts within the division to ensure
consistency. Assists or performs other labor relations duties as designated. Attends and/or leads
designated committees, as requested. Performs other job
-
related duties as required.
Minimum Qualifications:
A High School Diploma or GED is required. A Bachelor's Degree in Business Administration, Human
Resources Administration, or a related field fr
om an accredited four year college or university is
required. Two years of full time paid experience working on labor relations activities including
contract administration is required. (Substitution: One year of experience may substitute for each year
of college education lacking.) Must have familiarity with the grievance process. A valid State of Ohio
Driver's License is required.
Duties and Responsibilities:
?
Assists in
the negotiation, interpretation and administration of the City’s 31 collective
bargaining units.
?
Assists in the area of
labor (and employee)
relations,
including but not limited to,
EEO
complaints and investigation
, grievance hearings
and mediation
,
labor management
committees,
drug and alcohol testing
and
employee
disciplinary
con
ferences and corrective
action.
?
Assists in
policy development
and training
,
citywide legislation
of
c
ompensation
and
classification
, and
developing HR related
training
classes
and programs
.
 
?
Administers the City’s unemployment claims process, f
ormula
tes and recommends program
goals and ives in areas of
reducing unemployment costs
.
?
Develops, implements, and administers (through a variety of techniques
)
areas of the programs
in an effort to improve
labor and
employee relations.
Knowledge and Ski
lls
1. Must possess considerable knowledge of public sector employee relations; the principles, practices,
and procedures of Human Resources Management.
2. Must possess thorough knowledge in the specific areas of progressive dis
cipline; performance
manage
ment, the drug free workplace act
and
HR compliance
.
3
.
Must be able to research information and analyze data to arrive at valid conclusions,
recommendations, and plans of action.
4
. Must be able to prepare comprehensive reports and represent ideas clear
ly and concisely, both orally
and in writing.
5
. Must have the ability to exercise considerable judgment and discretion in establishing and
maintaining good working relationships.
6
. Must possess some knowledge
in
educ
ational and training processes
.
7
.
Must possess knowledge
of
Microsoft Office Suite applications
.
Applications are accepted to the attention of:
Kimberly Harden
,
HR Administrator
Department of Human Resources,
601 Lakeside Avenue, Room 121,
Visit our web site at
www.city.cleveland.oh.us
Telephone: (216) 664
-
6296
Fax: (216) 664.3489
According to the Charter of the City of Cleveland, this position is subject to Civil Service
t
esting. In
order to be appointed as a regular employee, you wil
l need to take the Civil Service
examination for this classification the next time it is offered. If you have any questions
r
egarding
this, please contact Civil Service at (216) 664
-
2467.
EQUAL OPPORTUNITY EMPLOYER
[ Reply to This ]        2774

 Trial Mediation Specialist 
 by Editor  05/02/16 
Location: FL 
Expires 05/16/2016 

Fay Servicing is quickly becoming one of the country’s most dynamic new companies in the financial services world. We continue to create innovative new solutions for the mortgage banking industry with a specific focus on loan portfolio management, loan origination, servicing, and related niches. We’re currently seeking the best and brightest minds that possess superior analytical and communication skills to join our teams across the country.  

  

 Responsibilities:  

  • Mediations:  Prepare for and represent Fay Servicing in mediations, both on the phone and in person, demonstrating expertise and credibility.  Use investor guidelines and loss mitigation waterfall to review files for potential loss mitigation and follow through on ution of loss mitigation workout solutions.  Utilize negotiating skills and creativity to reach positive outcomes for investors and borrowers. 
  • Foreclosure Judgment Hearings:  Prepare for and attend trials as an expert witness for Fay Servicing.  Use expert knowledge of processes and case to negotiate position and work towards trial alternatives. 
  • Compliance and Quality:  Notify VP, Servicing Liaison of potential risks of improper customer treatment or risks that actions are not in accordance with Company policies and procedures, investor guidelines, state/federal laws, and regulations.  Work with VP, Servicing Liaison to identify and mitigate risk. 
  • Interact directly with employees in Foreclosure, Account Management, and Documents departments to assemble trial or mediation cases and find successful resolutions
  • Responsible for mediations and trials through personal attendance or on the phone
  • Analyze information and make appropriate recommendations to meet solutions within investor criteria 

Qualifications: 

  • Credibility and expertise in representing Fay Servicing in mediations and trials
  • Detail oriented, resourceful, diligent and organized
  • Strong negotiation skills
  • Ability to present strongly and perform duties in court and conference
  • Working knowledge of foreclosure processes and loss mitigation
  • Ability to work with multiple departments simultaneously to achieve results
  • Proficient with MSP, MS Word, Adobe Acrobat, Outlook and Excel, Loan sphere, and other loan management software
  • Capable of managing multiple tasks and projects simultaneously
  • 1-3 years of mortgage servicing experience
  • Understanding of mortgage documents and loss mitigation review process
  • Ability to work independently and to take initiative without specific direction
  • Presentation skills and ability to articulate
  • Demonstrated oral and Written communication skills
  • Demonstrated problem solving and analytical skills

 

   

Fay Servicing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other characteristic protected under applicable state or local law. Fay Servicing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, background check, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Fay Servicing expressly prohibits any form of workplace harassment.  

 

Apply here.
[ Reply to This ]        2773

 Workers' Compensation Claim Consultant 
 by Editor  05/02/16 
Location: NV 
Expires 05/16/2016 

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims.  This position may be used as an advanced training position for consideration of promotion to a more senior level claim position.  Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 
Responsibilities:
  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Assess and monitor subrogation claims for resolution.
  • Review and maintain personal diary on claim system.
  • Client satisfaction.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
  • Prepare newsletter articles, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Handle more complex and involved claims than lower level claim positions with minimum supervision.
  • Conduct claim reviews and/or training sessions for designated clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
  • Performs other duties as assigned.
 
Qualifications:

Education and/or Experience

5+ years experience handling Nevada Workers' Compensation claims

 

Computer Skills

Proficient in MicroSoft Office

 

Certificates, Licenses, Registrations

None required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

      

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

Apply here.

[ Reply to This ]        2772

 Ombuds Officer 
 by Editor  05/02/16 
Location: NY 
Expires 05/12/2016 

Position Title Ombuds Officer
Type of Position Administrative
Job Function

Reporting to the President of the College, the academic Ombuds Officer is a designated neutral or impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to constituents of the Barnard College community, which includes faculty, students, staff, and administrators. Specifically, the Ombuds Officer will be available to all members of the faculty, staff, and administration who have workplace concerns and to students who have concerns involving any member of the faculty, staff, and administration.

Serving as a designated neutral, the Ombuds Officer is neither an advocate for any individual nor a defender of the organization, but rather serves as an impartial advocate for fairness and a source of information and referral. The Ombuds Officer will be available to counsel individuals on campus, and assist them in resolution of concerns and critical situations, always taking into account the perspectives of all parties involved. This office supplements, but does not replace, the College’s existing resources for formal conflict resolution.

Department President's Office
Reports to Title President of the College
Full or Part Time Part Time
Number Of Months 12 months/year
Work Schedule

3 days per week

Position End Date (if temporary)  
Posting Number 2015 -00658- AS

Position Summary Information

 

Essential Duties Summary

Dispute Resolution, Consultation, and Referral
1. Provide impartial and confidential conflict resolution services to members of the campus community who are aggrieved or concerned about a workplace issue (faculty, staff and administration) or concerned about situations involving an employee or officer of the College (student).
2. Assist inquirers in obtaining and providing relevant information regarding College policies and procedures.
3. Assist inquirers in clarifying issues and generating options for resolution.
4. Facilitate the inquirer’s assessment of the pros and cons of possible options.
5. If direct action by the Ombuds Officer is an appropriate option, obtain the inquirer’s agreement and permission before proceeding.
6. If necessary, and while maintaining confidentiality, engage in informal information gathering in order to better understand an issue from all perspectives.
7. Consult with department managers and appropriate individuals to develop cooperative strategies for resolving concerns and complaints.
8. With the inquirer’s permission, consult with all parties to clarify and analyze problems, focus discussions, and develop a mutually-satisfactory process for resolution.
9. When appropriate, facilitate group meetings, use shuttle diplomacy, or negotiation skills to facilitate communication among parties in conflict.
10. Whenever possible and appropriate, provide inquirer with referrals to other resources, such as Human Resources, the Employee Assistance Program, Furman Counseling Center, Primary Care Health Services, Public Safety, and the like.
11. When appropriate, direct inquirer to the appropriate office, department, or organization in the College with jurisdiction over the concern and formal processes.
12. Follow up with inquirers as appropriate to determine outcome and further need of assistance.

Policy Analysis and Feedback
1. Serve as a campus resource for officials in formulating or modifying policy and procedures, raising issues that might surface as a result of a gap between the stated goals of the College and actual practice.
2. Function as a sensor within the campus community to identify problems or trends that affect the entire campus or significant parts of the community; make administration aware of these problems or trends and if appropriate, recommend creative ways to address these concerns.
3. Provide administration with early warning of new areas of organizational concern, upward feedback, critical analysis of systemic needs for improvement, and make systems change recommendations.
4. Provide ongoing education and communication about the office’s role to all potential inquirers as well as to campus leadership.
5. Design and conduct training programs for the campus community in dispute/conflict resolution, negotiation skills and theory, civility, and related topics.
6. Provide an annual progress report to the President.

Knowledge, Skills, and Abilities

• Familiarity with, and the ability to operationalize, the International Ombudsman Association (IOA) Standards of Practice and Code of Ethics
• The ability to remain independent, neutral and impartial, and consistently exercise good judgment.
• Demonstrated ability to effectively communicate with visitors, identify issues, research, analyze and explain information, and present and analyze options for resolution
• A comprehensive understanding of, and experience with, interest-based approaches to conflict management
• Skills to understand risk and liability issues within a complex academic institution
• A highly developed sense of, and reputation for acting with, integrity and discretion and the ability to exercise independent judgment and prudence in dealing with sensitive and confidential matters
• The ability to work effectively and persuasively with individuals at all levels of the organization and to develop rapport with individuals from a diverse range of backgrounds
• Outstanding communication skills with the ability to make effective oral and written presentations

Required Qualification Summary

• Advanced degree required
• Organizational Ombudsman Practitioner (CO-OP) certification
• Minimum of five to seven years of related professional experience
• Formal dispute resolution training
• Organizational ombuds training

Preferred Qualification Summary

• Experience working in higher education preferred

Physical Demands Summary  
Salary Range  

Posting Detail Information

 

EEO Statement

Barnard College is an Equal Opportunity Employer. Barnard does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, or any other legally protected basis, and to the extent permitted by law. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.

Open Date 04/28/2016
Close Date  
Open Until Filled Yes
Additional Information  

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is your highest level of completed education?
    • High School/GED
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctorate Degree

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents
  1. Writing Sample

Apply here

[ Reply to This ]        2771

 Labor Relations Contract Negotiator 
 by Editor  04/18/16 
Location: MI 
Expires 04/30/2016 

Date: Apr 15, 2016

Location: Bay City, MI, US, 80111

Company: Envision

POSITION SUMMARY: 

Acts as chief negotiator for collective bargaining negotiations; assists in maintaining satisfactory labor-management relations, interprets collective bargaining agreements, administers grievance procedures including arbitrations, and assists/advises all operational levels on labor matters.

 

*** Extensive travel is required for this role therefore this position can be located anywhere in the United States and will report into the Corporate Office in Greenwood Village, Colorado***

 

Essential Duties and Responsibilities:

  • Collaborates with operational staff at all stages of the following responsibilities.
  • Assists national company chief spokesperson in labor negotiations or serves as chief spokesperson in collective bargaining negotiations.
  • May direct development and implementation of labor and employee relations training programs in association with and in conjunction with ach functional area and region.
  • Advises operational staff on labor and employee relations issues and strategies.
  • Provides direction and guidance to operational staff on collective bargaining negotiations.
  • May act as a liaison with federal mediation officials and may act as a mediator to facilitate the settlement of arbitrations and or other employee complaints.
  • Conducts research, analysis and development of labor relation contract proposals and settlements.  Ensures integration of national template language when feasible.
  • Recommends to National Vice President of Labor Relations economic guidelines for settlements of negotiations and arbitrations.
  • Develops and manages negotiating positions and strategies and measures there success.
  • Reviews and researches judicial and administrative decisions for use in arbitrations, settlements or negotiations and communicates such information to each functional area and region.
  • Monitors trends in the company and nationally of labor issues.
  • May present or respond to unfair labor charges, arbitrations and employee complaints.
  • Coordinate and monitors union free activities and strike preparedness planning.
  • Provides direction to respective staff engaged in the processing of labor claims, research, evaluation, and cost and benefit analysis of the various options related to the claim.
  • Provides direction to respective staff engaged in investigating problems, such as working conditions, corrective actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
  • Prepares and presents required and special reports.
  • Maintain labor relations database to include CBA's, union profiling, grievance and arbitration decisions.
  • Adhere to all company policies and procedures.
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered.  Report information systems security problems.
  • 80% travel required.

 

Non-Essential Duties and Responsibilities:

  • Perform other duties as assigned.

 

Minimum Qualifications:

  • B. A. or four year degree recommended. May substitute equivalent work experience.
  • Four (4) years' experience in human resources management, two (2) years of which must have been in a responsible labor relations position.
  • EMS business experience is preferred.
  • Familiar with a variety of labor relations concepts, practices and procedures.
  • Specialized knowledge of labor relations and demonstrated negotiation skills.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • Advanced computer skills.
  • Well developed management skills.
  • Effective oral, written and interpersonal communication skills.

AA/EEO Employer.

 Apply here

[ Reply to This ]        2770

 Client Service Specialist 
 by Editor  04/18/16 
Location: HI 
Expires 04/30/2016 

Client Service Specialist
The Mediation Center of the Pacific, Inc. - Honolulu, HI

CLIENT SERVICES SPECIALIST
FULL-TIME, NON-EXEMPT

Busy non-profit corporation seeks responsible person for a full-time Client Service Specialist position. The person is responsible for: opening, scheduling and managing mediations, facilitations and other dispute resolution processes.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 3 - 5 years of client/customer service experience required; case intake experience preferred
  • Associate’s or Bachelor's degree required; Graduate degree preferred
  • Trained mediator; experience and/or degree in conflict resolution preferred
  • Background in Hawaii Divorce law and/or Employment law preferred
  • Excellent verbal and written communication skills required
  • Proper telephone and email etiquette required
  • Must be detail-oriented, highly organized and reliable
  • Proven ability to work independently with a minimum of supervision, as well as being part of a team
  • Ability to multi-task and prioritize
  • Successful experience in working with diverse individuals and groups
  • Ability to remain calm and positive in all stressful situations
  • Ability to work independently with a minimum of supervision
  • Demonstrated skills in working with difficult or emotional people both on the telephone and face-to-face
  • Ability to maintain strict confidentiality
  • High level of computer competency, including Microsoft Office Programs for word processing, spreadsheets, and ability to learn new software programs is required
  • Ability to gather and input data accurately while simultaneously gathering the information from a Client on the telephone

Job Type: Full-time

Local candidates only:

  • Honolulu, HI

Required experience:

  • Client/Customer Service: 3 years

Required education:

  • Bachelor's

 

Apply here

[ Reply to This ]        2769

 Dependency Case Manager Trainee 
 by Editor  04/18/16 
Location: FL 
Expires 04/30/2016 

Job Title
Dependency Case Manager Trainee
Education
Bachelor's Degree
Location
02 - Seminole Office - Sanford, FL 32773 US (Primary)
Category
Dependency Case Manager
Date Needed By
 
Job Type
Full Time
Travel
 
Job Deion

PROGRAM NAME: Adoptions, Protective Services and Full Service Case Management
GRADE:  C 19, Guaranteed Salary/Hourly

IVE:  To train and become proficient in identifying and assessing client and family needs of minors placed in care by DCF due to abuse or neglect by caretakers, with the ultimate goal of permanency. To assist and become proficient in evaluating, coordinating the necessary services and/or treatment are provided; assist in completing assessments.

ESSENTIAL FUNCTIONS MAY INCLUDE:
- Attend formal instruction (Phase I Child Protection Certification training program).
- Upon successful completion of Phase I, enters Phase II which is a monitored field practice under close supervision which may include:
- Conduct child safety assessments.
- Assess client needs and develop service plans.
- Coordinate the delivery of services, plan referrals and linkages to clients and families.
- Monitor service plan progress and evaluates reports from multiple service providers and keep supervisor notified of progress or lack of progress.
- Develop and maintain case and program documentation according to contract and CHS standards (assessments, treatment/service plans, progress notes, termination summaries, etc.)
- Prepare case/status reports and make recommendations/ testify at courts or other prescribed body regarding reunification, termination of parental rights or other permanency plans.
- Conduct diligent searches as required by dependency laws.
- Coordinate services with other professionals and paraprofessionals.
- Conduct community outreach as needed.
- Provide specialized services that may include detainment, interstate compact, post placement supervision, relative/non-relative caregiver home studies, court testimony, termination of parental rights and judicial review staffing.
- Provide support to children, caregivers and family members to assure stable placement and timely achievement of permanency.
- Assist family / caregivers in accessing subsidy, medical coverage and other needed services for children.
- Coordinate cases with supervisor, team members, providers, DCF and attorneys as needed.
- Facilitate placement and independent living.
- May remove and place children.
- May facilitate mediation staffing for reunification, TPR and detainment.
- Arrange or provide transportation of clients when needed.
- Arrange for drug / alcohol screens as necessary.
- Provide on call support as required or scheduled.
- Participate in the quality improvement process.

This list of essential functions is not intended to be exhaustive. Children's Home Society of Florida reserves the right to revise this job deion as needed to comply with actual job requirements.

# of Hires Needed
3
Exemption Type
 
Job Requirements

 

QUALIFICATIONS:

REQUIRED: All degrees must be from an accredited university. 
- Bachelor's Degree in a human services related field.
- Must successfully complete:
      1. the prescribed Child Protection Certification training and examination 
      2. a considerable period of  monitored field practice under close supervision and the associated field case requirement.
            The candidate may be advanced to a Dependency Case Manager once all qualifications have been met. 
      3. the CHS Dependency Experience Waiver learning path, unless the employee possesses one of the preferred qualifications.
- Florida Drivers' License within 30 days from hire. 

PREFERRED: 
- Master's Degree in Social Work.
- Two years experience working with at risk children and families 

 

SKILLS:
- Effective assessment skills and intervention strategies
- Ability to perform at a high level of autonomy or with minimal supervision
- Ability to observe and report accurately on the functioning of individuals & families
- Ability to handle confidential information appropriately
- Effective verbal and written communication skills
- Awareness of social, economic, cultural and environmental factors in the resolution of family and personal problems
- Ability to travel and make home visits
- Ability to set appropriate limits and boundaries with clients
- Ability to work flexible hours as required
- Ability to act decisively when necessary to protect client
- Ability to identify and understand environmental stressors
- Ability to learn computer skills sufficient to perform all essential functions

 

PHYSICAL REQUIREMENTS:
NEEDED: sitting, reaching, driving
PREFERRED: standing, walking, lifting, carrying, kneeling, pushing/pulling, bending/stooping

Supervised by: Dependency Case Management Supervisor

Apply here

[ Reply to This ]        2768

 Workers' Compensation Claim Consultant 
 by Editor  04/18/16 
Location: IL 
Expires 04/27/2016 

Overview:

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims.  This position may be used as an advanced training position for consideration of promotion to a more senior level claim position.  Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 
Responsibilities:
  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Assess and monitor subrogation claims for resolution.
  • Review and maintain personal diary on claim system.
  • Client satisfaction.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
  • Prepare newsletter articles, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Handle more complex and involved claims than lower level claim positions with minimum supervision.
  • Conduct claim reviews and/or training sessions for designated clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
  • Performs other duties as assigned.
 
Qualifications:

Education and/or Experience

Bachelor degree or 5+ years experience processing claims or in a related business required.

  •  

Computer Skills

Proficient in MicroSoft Office

 

Certificates, Licenses, Registrations

None required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

      

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

 

 

[ Reply to This ]        2767

 Manager of ADR Services 
 by Editor  04/11/16 
Location: TX 
Expires 04/21/2016 

Are you looking for a career that is both challenging and rewarding? For over 90 years, the American Arbitration Association has freed up our court systems to deal with important social and economic problems by helping people to resolve commercial, construction, labor, employment and consumer disputes through arbitration and mediation. The AAA’s rules, neutrals, services, and especially our employees all contribute to an economical and efficient dispute resolution process every day.


The AAA's official mission and vision statement are based on three core values: integrity, conflict management, and service. We are looking for a Manager of ADR Services in our Dallas Case Management Center to help advance our important work by overseeing the overall delivery of high quality services on an assigned caseload, managing a team of staff members, and promotes a collaborative environment. Demonstrating a high level of ADR knowledge and expertise, the Manager of ADR services will provide external client services by managing the party experience with the AAA and will serve as the primary contact for clients, arbitrators and mediators.

 

The American Arbitration Association offers a comprehensive benefits program, which includes health, dental (w/orthodontia) and vision insurance, healthcare FSA, 403(b) savings and retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 
Responsibilities:

ESSENTIAL FUNCTIONS:

 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

 

  • Is the primary point of contact for clients and arbitrators on an assigned caseload; conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services, and is a resource for clients and arbitrators.
  • Delivers the highest level of professional client services engaging the assistance of staff at all levels; manages cases in accordance with the AAA rules and procedures maximizing efficiencies through the use of the AAA’s proprietary software applications.
  • Ensures the delivery of alternative dispute resolution process is managed effectively, meeting deadlines, enforcing AAA timelines, maintaining neutrality during all interactions with clients, ensuring the integrity of the process, and proactively identifying potential roadblocks and implementing processes to avoid or resolve them.
  • Proactively identifies expectations regarding the case management process facilitated by the AAA and works with staff, clients and neutrals to design an appropriate process for the resolution of the dispute; and encourages the use of mediation as an effective way for parties to resolve disputes.
  • Reviews all newly assigned cases and contacts filing party to resolve any deficient filings.
  • Prioritizes and assesses workload making appropriate assignments to staff to ensure work is completed efficiently using available system data and metrics.
  • Resolves issues independently utilizing all resources available such as; collaborating with other managers are using the institutional knowledge and AAA Rules; escalates case management issues to direct supervisor only after all avenues have been exhausted.
  • Advise arbitrators on procedural hearing management, jurisdiction and related issues and assists in monitoring case management skills of arbitrators.
  • Develops and sustains client relationships to ensure trust and respect for AAA and its services.
  • Collaborates with regional staff to provide feedback regarding the Roster of Neutrals.
  • Collaborates with case management centers and regional offices to identify trends in Dispute Resolution in order to improve the process for clients.
  • Participates in educational opportunities within the ADR community and meets annual training expectations set by the Association.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises approximately 1-2 employees; carries out supervisory responsibilities in accordance with the AAA’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 
Qualifications:

MINIMUM REQUIREMENTS:


Education & Experience: Bachelor’s degree in business or related discipline required; 5 or more years prior work experience involving comprehensive customer service management in a law office or judicial industry; with at least 2 years of experience in a leadership or supervisory role; or an equivalent combination of education and work experience.

 

Technical Skills: Intermediate proficiency with Microsoft Excel and Word, intermediate proficiency with web-based case management system preferred.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.


Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


SUCCESS FACTORS:

  • Persuasive Communication: Identifies and clearly presents specific information or data in such a way that it will have a strong effect on others.
  • Personal Accountability and Credibility: Dependable and delivers on commitments; Respects the confidentiality of information; Keeps personal conversations with others private.
  • Flexibility: Is able to see the merits of perspectives other than his/her own; Demonstrates openness to new organizational structures, procedures, and technology.
  • Collaboration: Develops, maintains and strengthens partnerships with others inside or outside of the organization who can provide information, assistance and support; Recognizes and appreciates the business concerns and perspectives of others.
  • Managing Performance: Ensures that employees have clear and measurable goals and responsibilities and know what is expected of them; Works with employees to set and communicate performance standards so that employees clearly understand how their performance will be will be measured; Coaches employees and supports them in their efforts to achieve job goals (e.g., by providing resources, removing obstacles, acting as a buffer).
  • Fostering Teamwork: Listens and responds constructively to other team members’ ideas; offers support for others’ ideas and proposals.
  • Conflict Management: Functions effectively when under pressure and/or while experiencing rapidly changing or uncertain conditions.
  • Personal Integrity: Ensures integrity of the Association; Develops and practices the highest ethical standards.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here.

[ Reply to This ]        2766

 Dispute Resolutions Manager 
 by Editor  04/11/16 
Location: WA 
Expires 05/02/2016 

Dispute Resolutions Manager
Better Business Bureau - DuPont, WA

BBB Northwest is seeking a Dispute Resolutions Manager to professionally and efficiently manage BBB dispute resolution services and effectively coordinate BBB Alternative Dispute Resolution services, including informal and formal mediation & arbitration, to assure a trustworthy marketplace.

DUTIES AND RESPONSIBILITIES: include the following and other duties as assigned.

1. General
a. Assure that all staff members are trained on current local and national issues impacting the department
b. Be the expert on topics relating to BBB operational issues, including BBB Standards, dispute resolution, licensing and investigations
c. Keep up-to-date with national policies and provide feedback, as necessary
d. Provide staff training and coaching
e. Implement new national and local policies as needed
f. Collect and analyze information on current trends
g. Collaborate with other departments to assure proficient and effective processes
h. Make recommendations for departmental goals and ensure all goals are met
i. Implement short and long-range departmental goals, ives and governing procedures
j. Provide reports and recommendations to BBB executive team on operational issues and their impact
k. Stay informed regarding trends and significant issues of the community, relevant industries and BBB community
l. Ensure that BBB meets or exceeds all performance standards and conducts itself in a professional manner in keeping with best business practices
m. Hire, train and manage staff

1. Dispute Resolution Oversight:
a. Oversight of all dispute resolution services
b. Monitor staff dispute handling times and provide support/overflow
c. Monitor disputes for patterns, contact businesses to assist them in addressing any patterns
d. Review and approve business requests for unanswered/ unresolved disputes
e. Work with consumers and business on escalated DR issues
f. Provide dispute resolution expertise
g. Work with accredited businesses as BBB removes their accreditation
h. Manage processes and procedures for DR process.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EXPERIENCE/EDUCATION/LICENSES AND CERTIFICATIONS NECESSARY:
· 4-year college degree or equivalent in a business related field
· Any equivalent combination of education and experience that provides the required knowledge, skills and abilities

ACCOUNTABILITIES: (Success Factors)
· Satisfactory attendance, promptness, time management, and attention to detail.
· Willingness to go the extra mile
· Delivery of world-class customer service, both internally and externally
· Participation as a team player
· Contributions to the vision, mission, and goals of BBB
· Developing ways to save time or money in the execution of the mission
· Respect and honor all people, positions, and BBB processes.
· Willingness to adhere to BBB Standards of Trust and Core Values.
· Take initiative to solve problems independently – if and when problems need to be escalated, prepare options for solution.
· Follow up and provide closure to all requests.
· Communicate – Communicate – Communicate!

BBB is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, color, gender, gender identity, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by Local, State, or Federal law.

We are dedicated to providing a work environment that is free from discrimination and harassment, and where employees are treated with respect and dignity.

To apply, please reply to this posting with your cover letter, resume, and salary expectations.

No recruiters please. No phone calls please.

Job Type: Full-time

Required experience:

  • Related Experience: 2 years

Required education:

  • Bachelor's

Apply here

[ Reply to This ]        2765

 Coordinator Care 
 by Editor  04/11/16 
Location: NJ 
Expires 04/27/2016 

COORDINATOR CARE MSW-FT

Deion:

Participates in clinical patient management by providing consultation and mediation services to facilitate patient progression towards desired outcomes, providing supportive and therapeutic clinical interventions as indicated. Identifies opportunities for process improvement in patient care delivery, patient safety and in departmental work processes through recognizing, reporting and resolving barriers to patient through intervening in and appropriately managing complaints and concerns promptly as well as communicating quality and risk issues through appropriate channels. Works to assure the clinical documentation is an accurate reflection of the patient’s condition through facilitation of physician documentation. 






Requirements:

Masters degree in Social Work, 1 year current relevant social work experience, current New Jersey Social Work License, LCSW preferred. Flexible hours with some night/weekends required.

 


Other Information:

Barnabas Health offers excellent-provided benefits which include: competitive compensation, comprehensive medical/dental benefits, 403 (B) savings plan, Flexible Spending Plans, PTO program, tuition reimbursement and so much more.

Equal Employment Opportunity 
[ Reply to This ]        2764

 Mediation Specialist 
 by Editor  04/11/16 
Location: NV 
Salary: $47-78K approx 
Expires 04/23/2016 

MEDIATION SPECIALIST I - $46,675.20 - $72,321.60 Annually
MEDIATION SPECIALIST II- $50,377.60 - $78,083.20 Annually

The successful candidate will start at the minimum of the salary range.

This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by the Office of Human Resources. The Mediation Specialist I is a training underfill position: upon successful completion of the probationary period (520 hours worked to 2,080 hours worked) and the training program, which is up to two (2) years, the successful candidate will be non-competitively promoted to Mediation Specialist II.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.
 MINIMUM REQUIREMENTS:
Education and Experience:

Mediation Specialist I - Equivalent to a Bachelor's Degree in Social Work, Psychology, Law, Criminal Justice, Education, Communications, Conflict Resolution, or a field related to the work. Professional experience in social service delivery, mediation, or customer service is desirable.

Mediation Specialist II - In addition to the above, two (2) years of full-time experience in mediation or related field at a level equivalent to the Mediation Specialist I. An advanced degree in Social Work, Psychology, Law, Criminal Justice, Education, Communications, Conflict Resolution or a field related to the work may be substituted for experience in either direct professional-level mediation experience or in developing and/or implementing conflict resolution or mediation programs on a year for year basis.


Working Conditions: Attend meetings outside of normal working hours.

Licensing and Certification: Must possess a valid Nevada Class C Driver's License at time of appointment. Must complete Clark County Neighborhood Justice Center mediation program within two years from date of hire.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
 EXAMPLES OF DUTIES:
Fielding inquiries from persons requesting assistance with disputes; determining and explaining options including mediation and/or referrals to community resources; scheduling mediations; selecting and scheduling mediators; conducting mediations; involvement in conflict intervention team; training others in a classroom or other setting; tracking activities of volunteers; scheduling volunteers for mediations; maintaining contact with volunteers to ensure satisfaction and completion of requirements for mediator certification through the Neighborhood Justice Center. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Prepares a variety of written materials, including correspondence, educational materials and media information. Uses standard office equipment, including a computer, in the course of the work; drives a personal or County motor vehicle to school and meeting sites.
 PHYSICAL DEMANDS:
Mobility to work in a typical office setting, use standard office equipment, and to drive a motor vehicle in order to attend meetings; train or conduct mediations off-site; vision to read printed materials and a computer monitor; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

More info and application here.

[ Reply to This ]        2763

 Case Administrator 
 by Editor  04/07/16 
Location: GA 
Expires 04/26/2016 

Case Administrator

Job ID 
GA-1062
 
Job Location(s) 
US-GA-Atlanta
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you looking for a career that is both challenging and rewarding? For over 90 years, the American Arbitration Association has freed up our court systems to deal with important social and economic problems by helping people to resolve commercial, construction, labor, employment and consumer disputes through arbitration and mediation. The AAA’s rules, neutrals, services, and especially our employees all contribute to an economical and efficient dispute resolution process every day.

 

The AAA's official mission and vision statement are based on three core values: integrity, conflict management, and service. We are looking for a Case Administrator in our Labor, Employment, and Election division – Southeast Case Management Center to help advance our important work by delivering professional quality case administration in accordance with the rules and procedures of the AAA and applicable law; Communicating effectively and responding to inquiries in a timely, courteous manner, and using professional communication skills to inform and educate clients on ADR processes.

 

The American Arbitration Association offers a comprehensive benefits program, which includes health, dental (w/orthodontia) and vision insurance, healthcare FSA, 403(b) savings and retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 
Responsibilities:

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

  • Initiates and corresponds an efficient flow of information between the parties and neutrals and assists in the compliance of all applicable rules.
  • Tabulates accurate electronic files and financial records in accordance with corporate standards.
  • Uses existing computer and database systems to manage case work tasks effectively and efficiently.
  • Understands existing billing, disbursement and collection policies and practices to ute compliance and communicates these with parties, advocates and neutrals.
  • Understands content of the rules and evaluates their application to different cases, proactively identifies case management issues, and working with the Manager of ADR Services, takes appropriate action to resolve case problems.
  • Informs and educates clients on alternate dispute resolution processes, demonstrating effective communication skills and expert knowledge on when and how these apply.
  • Responds to inquiries about the AAA in a customer service focused, timely manner with accurate and specific information. Utilizes effective time management by focusing on critical issues and setting priorities.
  • Responds to inquiries regarding AAA services with tact and professionalism in timely manner, with accurate and specific information; and utilizes effective time management skills to focus on critical issues and to set priorities.
  • Initiates and conducts administrative conferences and facilitates preliminary hearings on all cases.
  • Provides support and assistance at the discretion of directors on an as needed basis.
  • Participates in regular trainings and meetings to review new and existing policies and procedures.
 
Qualifications:

MINIMUM REQUIREMENTS:


Education & Experience: Bachelor’s degree or a 4 year technical education program; two years relevant work experience (e.g. customer service in a law office or judicial industry); or equivalent mix of education and experience.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.

 

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 

Computer Skills: Intermediate proficiency with Microsoft Office, Word and Excel.

 

SUCCESS FACTORS:

  • Attention to Communication: Ensures that regular, consistent, and effective communication takes place
  • Initiative: Identifies what needs to be done and takes action before being asked or required
  • Analytical Thinking: Approaches problems using a logical or sequential approach, systematically comparing two or more alternatives;
  • Forward Thinking: Anticipates possible problems and develops contingency plans in advance
  • Results Oriented: Focuses on the desired result of one’s own actions/performance; sets challenging goals and focuses appropriate effort on meeting or exceeding them
  • Fostering Teamwork: Listens and responds constructively to other team members’ ideas; offers support for others’ ideas and proposals
  • Thoroughness: Monitors the quality of one’s own work; Acts to verify information; Checks the accuracy of own work
  • Oral/Written Communication: Expresses oneself clearly in conversations and interactions with others; tailors speech to the level and experience of the audience
  • Personal Integrity: Ensures integrity of the Association; Develops and practices the highest ethical standards; Expected to honor commitments; Communicates openly

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2762

 Case Manager 
 by Editor  04/07/16 
Location: CA 
Salary: $20/hr 
Expires 04/21/2016 

Case Manager II

Division : Mercy Housing Management Group (MHM)
Location : San Francisco CA US 94102
Property : Arlington Hotel
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Compensation : From 20.00 To 20.00 Per Hour
Education : Bachelor's Degree Preferred
Skill : Human Resources -> Training & Development
Category : Education/Training
Job Deion :

The Case Manager II works with the residents to develop appropriate case plans and goals, and provide on-going assessment and support.  Assists the resident to utilize community resources to meet individual needs.  Works with residents to identify their skills and abilities to promote personal growth. Caseload is larger than that of a Case Manager I.  Serves as mentor to Case Manager I.

JOB FUNCTIONS/RESPONSIBILITIES:                      

1. Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.
2. Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up.
3. Design and implement daily activities that promote Mercy Housing’s program model.
4. Participate in weekly site team meetings.
5. Advocate on behalf of residents (public aid, social security, home services, etc.) and make referrals as necessary.
6. Develop leadership skills in residents and resident involvement in civic life through programs.
7. Participate in organized strategies which enhance best practices and support enhanced quality of resident services.
8. Maintain proper records on case management, petty cash, and/or other activities.  All records should include follow-up plans.
9.   Maintain files.  Meet reporting requirements.  Responsible for monthly file audits.  NOTE:  This file review should occur in all buildings.
10. Obtain third-party providers and coordinate delivery of services for support groups under the supervision of credentialed professionals.
11. Facilitate youth activities and groups (in buildings where families reside).
12. Create, plan, and implement activities; monitor monthly calendar.
13. Attend Local Area Network (LAN) meetings as requested.
14. Enter resident services activity data into the approved data system(s) in a timely manner.
15. Attend all required training to ensure individual and professional growth.
16. Serve as mentor to Case Manager I and assist in their professional development.

Job Requirements :
Education: 
Bachelors degree in social sciences or related field strongly preferred; Masters preferred. Substance Abuse experience preferred.
 
Experience:
Minimum of three years experience working with homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse.  Understanding of low-income and homeless individuals and their specific needs.  Knowledge of crisis prevention, intervention, goal setting, and resolution techniques; match such techniques to particular circumstances and individuals.  Assist residents to identify and gain access to the formal and informal supports available in the community and utilization of skills negotiation soucing and selection gaining partners, linkages.
 
Abilities: 
Strong organizational skills.
Basic math and analysis skills.
Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.
Strong verbal, written, and communication skills.
Ability to achieve expected results with residents.
Strong conflict mediation and negotiation skills.
Communicate effectively, both orally and in writing.
Demonstrate clear, professional boundaries; act in a professional manner.
Ability to work in team environment.
Facilitation skills; ability to lead groups.
Ability to develop case plans.
Ability to handle potentially volatile situations; conflict mediation and negotiation.

Understand and commit to the Mission and Values of Mercy Housing.
Shift/Hours : First Shift (Day)
% of Travel Required : 0-10%
Open Date : 04/05/16

 

[ Reply to This ]        2761

 Director of the Office of Mediation and Conflict Resolution 
 by Editor  04/07/16 
Location: NY 
Salary: $53-146K/yr 
Expires 04/21/2016 

Job ID:
   
# of Positions:
 
225060
1
 
Business Title:
 
Director of the Office of Mediation & Conflict Resolution (OMCR)
 
Civil Service Title:
 
EXECUTIVE DIRECTOR
 
Job Category:
 
Legal
 
Career Level:
 
Manager
 
Title Code No:
 
Level:
 
10173
M1
 
Proposed Salary Range:
 
$ 53,051.00 - $145,991.00 (Annual)
 
Work Location:
 
100 Gold Street
 
Division/Work Unit:
 
Mediation & Conflict Res.

 

Apply here.

[ Reply to This ]        2760

 Clinician-Educator Faculty 
 by Editor  04/07/16 
Location: NB 
Expires 04/21/2016 

Job Title: Clinician-Educator Faculty
Location: The Werner Institute, Creighton University School of Law, Omaha, Nebraska
Position Type: Non-Tenure Track, three year, renewable contract, Full-time, 12 months (Exempt)
Opening Date: March 1, 2016
Closing Date: Open until filled

The Werner Institute at Creighton University School of Law welcomes applications for a full-time (12 months), non-tenure track, three year, and renewable contract position as Clinician-Educator Faculty. The successful candidate will teach graduate courses focusing on Conflict Analysis and Conflict Engagement in the graduate level program and/or the law program. The position will also involve serving as an academic advisor to students; collaborating with and advising colleagues and the Director in the development of curriculum, workshops, facilitations, and training; collaborating in academic research activities; maintaining a professional profile through professional service; and participating in community service. Physical presence in Omaha is required.

The Werner Institute provides an interdisciplinary program leading to master's degrees and graduate certificates in Negotiation and Conflict Resolution for students from a variety of fields, including mid-career professionals. The academic program is offered as a hybrid program: on-campus and online. The successful candidate will be expected to teach in both modalities. The Werner Institute teaches individuals how to engage conflict and resolve disputes effectively, efficiently, and humanely. The mission is consistent with the Jesuit Catholic tradition of social justice, responsible leadership, and professional distinction. With an interdisciplinary foundation and a focus on collaboration and open inquiry, the Institute supports the mission of Creighton University, one of the nation’s leading Jesuit universities for more than a century.

Skills/Qualifications: A terminal degree (e.g., Ph.D., J.D.) with demonstrated depth and expertise in conflict engagement; substantial training and experience in conflict engagement (including negotiation, mediation, civic engagement, facilitation, and other processes); and a background in teaching and/or training are required. The candidate should also demonstrate strong interpersonal skills; have excellent oral and written communication skills; be a systems thinker; engage in interdisciplinary work, and have the ability to work collaboratively.
Strong preference will be given to candidates with a record of university level teaching or training in conflict resolution; experience as a primary facilitator and/or mediator of disputes; experience with both traditional and online teaching; an interdisciplinary focus; and practical facilitation experience. Application deadline is April 15, 2016; if not filled, the deadline will be extended to the 1st of each month thereafter until the search is closed. Additional information about The Werner Institute is available at https://law.creighton.edu/werner-institute.
To apply, please send a cover letter that addresses your background and experience, with emphasis on why you would be interested in the position and your teaching philosophy; curriculum vitae; a writing sample; the names of at least two references; official trans; teaching/workshop evaluations; and salary requirements to: http://careers.creighton.edu

[ Reply to This ]        2759

 Fellow of Conflict Engagement 
 by Editor  04/07/16 
Location: NB 
Expires 05/01/2016 

Job Title: Fellow of Conflict Engagement
Location: The Werner Institute, Creighton University School of Law, Omaha, Nebraska
Position Type: Fellowship, two year non-renewable contract, Full-time, 12 months (Exempt)
Opening Date: March 1, 2016
Closing Date: Open until filled

The Werner Institute at Creighton University School of Law welcomes applications for a full-time (12 months), two year non-renewable contract position in Conflict Engagement. As a Fellow of Conflict Engagement, the successful candidate will teach graduate courses focusing on Conflict Analysis and Conflict Engagement. The position will also involve assisting with assessment; collaborating with and advising colleagues and the Director in development of workshops, facilitations, and training; and maintaining a professional profile through community service. Physical presence in Omaha is required.


The Werner Institute provides an interdisciplinary program leading to master's degrees and graduate certificates in Negotiation and Conflict Resolution for students from a variety of fields, including mid-career professionals. The academic program is offered as a hybrid program: on-campus and online. The successful candidate will be expected to teach in both modalities. The Werner Institute teaches individuals how to engage conflict and resolve disputes effectively, efficiently, and humanely. The mission is consistent with the Jesuit Catholic tradition of social justice, responsible leadership, and professional distinction. With an interdisciplinary foundation and a focus on collaboration and open inquiry, the Institute supports the mission of Creighton University, one of the nation’s leading Jesuit universities for more than a century.

Skills/Qualifications: A Masters in Conflict Studies (or Masters in the Social Sciences); between 2-5 years training and experience in conflict engagement (including negotiation, mediation, civic engagement, facilitation, and other processes); and a background in teaching and/or training are required. The qualified candidate will demonstrate strong interpersonal skills; possess excellent oral and written communication skills; be a systems thinker, and be able to work collaboratively.


Strong preference will be given to candidates with a record of training in conflict resolution; experience as a facilitator and/or mediator of disputes; relevant work with traditional as well as online teaching; interdisciplinary focus; and practical conflict engagement experience. Application deadline is April 15, 2016; if not filled, the deadline will be extended to the 1st of each month thereafter until the search is closed. Additional information about The Werner Institute is available at https://law.creighton.edu/werner-institute.


To apply, please send a cover letter that addresses your background and experience, with emphasis on why you would be interested in the position and your teaching philosophy; curriculum vitae; a writing sample; the names of at least two references; official trans; teaching/workshop evaluations; and salary requirements to: http://careers.creighton.edu

[ Reply to This ]        2758

 Mediator 
 by Editor  04/01/16 
Location: NV 
Salary: $85-110K/yr 
Expires 04/14/2016 

Mediator

Federal Mediation and Conciliation Service

Agency contact information

1 vacancy in the following location:

  • Las Vegas, NV
Work Schedule is Full-Time - Permanent

Opened Thursday 3/31/2016 (1 day(s) ago)

Closes Thursday 4/14/2016 (13 day(s) away)

  • Salary Range
    $84,591.00 to $109,973.00 / Per Year
  • Series & Grade
    GS-0241-13/13
  • Promotion Potential
    14
  • Supervisory Status
    No
  • Who May Apply
    U.S. Citizens
  • Control Number
    434421300
  • Job Announcement Number
    DE-10000648-16-TV

Apply and more information here.

[ Reply to This ]        2757

 Employee and Labor Relations Specialist 
 by Editor  04/01/16 
Location: CA 
Expires 04/10/2016 

Employee & Labor Relations Specialist

Location: Menlo Park, CA (HQ)
Job Requisition #: 2106
# of openings: 1

Deion

SLAC National Accelerator Laboratory (SLAC) is one of 17 Department of Energy (DOE) National Laboratories. Operated by Stanford University on behalf of the DOE, SLAC has been creating the future since its establishment in 1962. Our laboratory develops and operates some of the world’s premier science facilities (including SSRL, LCLS, and FACET), attracting teams of researchers who investigate some of the most exciting and important problems facing our society, in areas such as clean energy, environmental science, biomedicine, and advanced materials.

POSITION OVERVIEW :

Human Resources Development and Services (HRD&S) at SLAC supports the overall Laboratory by developing and implementing HRD&S programs, processes, and policies that enable the Laboratory to attract, hire, develop, compensate, and reward highly qualified human capital within the guidelines of Stanford University policies, all applicable labor agreements, federal and state laws and/or guidelines.

We are seeking an Employee and Labor Relations Specialist.  As a key member of the Employee Engagement and Relations function, the ELR Specialist will support and collaborate with a dedicated team of Human Resource Business Partners.  The ELR Specialist will be generally responsible for point of contact activities related to workplace investigations, consistent application of policy and procedure, and coordinating efforts with other members of the HRD&S team.

In addition to core duties responsibilities include the following: 

  • work in consultation with Human Resource Business Partners and under the direction of the Manager of Employee Engagement and Relations to resolve issues;

  • investigate employee relations issues and initiate appropriate action to address and resolve issues;

  • maintain accurate documentation of all investigations;

  • interpret and administer the CBA with SEIU Local 2007 and Stanford and SLAC Personnel Policies;

  • coach and advise employees, managers and supervisors on individual and organizational employee and labor relations issues.

Additionally, this position will draft disciplinary notices in conjunction with line management; research issues, develops lab's position and attempt to resolve grievances brought under the collective bargaining agreement; research trends and practices in Labor/Employee Relations and recommend programs that will enhance employee and labor relations at SLAC; research and craft new policies as authorized by the Human Resources Director; and develop and conduct internal laboratory training to management and staff on employment and labor law, and Stanford and SLAC policies.

JOB PURPOSE:

Provides advice, counsel and training to Human Resources managers, managers, employees and other members of the Stanford community in employee and labor relations matters.

CORE DUTIES*:

  • Manages local efforts at the direction of counsel related to employment litigation and government agency charges. 

  • Manages communication of potential employment litigation and/or risks to counsel and obtains legal counsel on employment matters as needed. 

  • Provides advice and counsel regarding leave administration, e.g., FMLA, CFRA, and compliance with the Americans with Disability Act and the requirements under this law, e.g., the interactive process.

  • Manage collective bargaining agreements for a school/unit or university-wide basis, including the management of the grievance programs and contract negotiations.

  • Handle all facets of employee relations, including investigations and resolutions to employment disputes. Provides guidance regarding and/or create and maintain accurate documentation of investigations or other employment or labor matters.

  • Provide guidance regarding layoffs, terminations, or corrective action. Must facilitate sound and consistent employee and labor relations decisions.

  • Research trends and practices in labor/employee relations, and recommend programs that will enhance employee and labor relations at the university; research and craft new policies for approval.

  • Act as an ive and confidential intermediary for employees and supervisors. Participate in conflict resolution, mediation facilitation, problem solving, and negotiation with/between supervisors and employees.

  • Provide direct services to client groups as assigned. Act as a resource to managers, supervisors, and employees to interpret policies, procedures, and the collective bargaining agreement.

  • Design and deliver training for employees, supervisors, managers, and local human resource managers pertaining to employee relations and related compliance (e.g., training concerning policies, procedures, collective bargaining agreements, and/or applicable state and federal legal requirements).

* - Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree in human resources management, labor law, organizational behavior or other related field and ten years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Extensive knowledge regarding employee and labor relations, the National Labor Relations Act, the National Labor Relations Board, and state and federal employment laws.

  • Working knowledge of Employment Retirement Income Security Act requirements.

  • Demonstrated experience administering collective bargaining agreements, utilizing mediation and other dispute resolution systems and techniques.

  • Demonstrated ability to develop and maintain collaborative working relationships in a consulting environment.

  • Excellent coaching skills regarding employee and labor relations.

  • Ability to work independently with minimal supervision in a team-based environment.

  • Demonstrated experience managing collective bargaining agreements. Experience with interest-based negotiations and problem solving strongly preferred.

  • Strong interpersonal, verbal, and written communications skills. Must have excellent presentation skills.

  • Project management skills in a multiple location/unit environment.

  • Ability to handle confidential and sensitive matters.

  • Strong computer skills in Microsoft Word, Excel and PowerPoint, Experience with PeopleSoft HR systems strongly preferred.

Certifications and Licenses:

None

SLAC Competencies :

  • Effective Decisions :  Uses job knowledge and solid judgment to make quality decisions in a timely manner.
  • Self-Development :  Pursues a variety of venues and opportunities to continue learning and developing.
  • Dependability :  Can be counted on to deliver results with a sense of personal responsibility for expected outcomes.
  • Initiative :  Pursues work and interactions proactively with optimism, positive energy, and motivation to move things forward.
  • Adaptability :  Flexes as needed when change occurs, maintains an open outlook while adjusting and accommodating changes.
  • Communication:   Ensures effective information flow to various audiences and creates and delivers clear, appropriate written, spoken, presented messages.
  • Relationships :  Builds relationships to foster trust, collaboration, and a positive climate to achieve common goals. 

Job-Specific Competencies :

  • Results Oriented: Consistent achievement and completion of tasks, even under challenging circumstances

  • Client focus and Interpersonal Acumen: Achievement through strong relationships with client areas and personnel

  • Integrity: Demonstration of high degree of integrity in completing tasks and assignments.

PHYSICAL REQUIREMENTS*:

  • Frequently stand/walk, sit, perform desk-based computer tasks, use a telephone, and grasp lightly/fine manipulation.
  • Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, lift/carry/push/pull s that weigh up to 10 pounds, writing by hand, sort/file paperwork.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

  • Travel on campus to schools/units, occasional out of town travel.
  • Occasional exposure to industrial and laboratory working environments

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu .

 

 

  

Qualifications:  
 

SLAC National Accelerator Laboratory is an Affirmative Action / Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All staff at SLAC National Accelerator Laboratory must be able to demonstrate the legal right to work in the United States. SLAC is an E-Verify employer.

 

Final candidates are subject to background checks prior to commencement of employment at the SLAC National Accelerator Laboratory.

Internal candidates, who are selected for hire, may require degree verification and/or credit checks based on requirements of the new position.

 

For Clery Act Information click here: http://www.stanford.edu/group/SUDPS/safety-report/security-authorities.shtml

Apply here

[ Reply to This ]        2756

 Family Mediator 
 by Editor  04/01/16 
Location: OR 
Salary: $60-83K/yr 
Expires 04/10/2016 

Family Mediator
Lane County Family Mediation - Eugene, OR
$59,996 - $83,054 a year

**** Opening Saturday, April 2 and will be open until filled ****

This is a professional level court-connected domestic relations mediator position. Applicants must meet the requirements of the Oregon Judicial Department for court-connected domestic relations mediators as set forth in Chief Justice Order 05-028).

Requirements:

  • 30-hour Basic Mediation Certificate
  • 40-hour Domestic Relations Mediation Certificate
  • Diploma
  • Graduate Level Diploma

Duties of this position include, but are not limited to: Informing and empowering conflicted parents entering the mediation process; providing quality child custody and parenting time mediation and developing written agreements; teaching parent education and other related classes, providing case management and maintaining client records.

Compensation/Benefits:

  • $59,996- $83,054/annually
  • Oregon Public Service Retirement Plan; County Paid Contributions
  • Choice of two medical and dental plans; County paid premiums for employee and qualifying

family members

  • Vision plan; Covering employee and qualifying family members
  • Flexible Spending and HSA available
  • Group Term Life Insurance; optional employee term life insurance
  • Short-term/Long-term disability insurance
  • Time management for vacation and sick leave
  • Nine paid holidays + floating holiday

Job Type: Full-time

Required experience:

  • Professional mediation, direct therapy/counseling or legal practice: 2 years

Required education:

  • Master's

Apply here

[ Reply to This ]        2755

 Equal Opportunity Specialist  
 by Editor  03/29/16 
Location: CA 
Salary: $77-94k/yr 
Expires 04/09/2016 

You're passionate about where you live in the Bay Area and what you do. Now you can bring the two together.  The City of Oakland, a powerful economic force in Northern California, is looking for dedicated people like you who want to see our community thrive.  If you'd like to share your talents, Oakland welcomes you to consider this opportunity.

The City of Oakland is currently recruiting to fill one Equal Opportunity Specialist vacancy in the Equal Opportunity Programs Division within the Office of the City Administrator.

Under general supervision in the Office of the City Administrator, the Equal Opportunity Specialist performs activities related to the development and implementation of programs to ensure compliance with equal employment opportunity and other Federal and State guidelines; conducts investigations and makes appropriate determinations; conducts research and prepares reports including Federally mandated reports; and performs related duties as assigned.

The ideal candidate has expert knowledge and application of EEO laws regulations, policies, guidelines, procedures, and relevant court decisions and knowledge of relevant judicial decisions and precedents relating to EEO and employment laws.  He/She also possesses excellent oral and written communication in order to clearly and concisely present a variety of complex concepts and information through regulations, policies, procedures and guidelines to diverse audiences.  In addition, the candidate has expert knowledge in the areas of fact-finding, analysis, report writing, problem solving, and EEO principles, concepts, and regulations.
 
The eligibility list established from this recruitment may be used to fill other vacancies that may occur within The City including full-time and permanent part-time positions.
 Examples of Duties:

Duties may include, but are not limited to the following:

  • Receive, review and analyze investigate formal and informal discrimination, sexual harassment and retaliation complaints; determine validity of complaints; resolve informally or make formal recommendations for resolution.
  • Conduct workforce analysis and comparison studies to determine if there are any imbalances or barriers to equal employment opportunity; analyze data to develop program goals and ives; provide advice regarding underutilization and assist with developing plans to actively recruit from underutilized groups.
  • Analyze employment information to ensure compliance with the Americans with Disabilities Act and related disability statutes in compliance with Federal, State and local laws.
  • Review job postings, recruitment announcements and other recruitment materials and monitor selection process to ensure compliance with City, state and federal policy and regulations.
  • Assist supervisors and managers with informal complaint resolution to prevent escalation into formal EEO complaints; counsel employees.
  • Interpret policies, procedures and regulations for City management staff, employees and the public.
  • Compile materials for grievances, arbitration and various studies and projects; testify and/or serve as a witness in legal proceedings.
  • Monitor new legislation and new programs, evaluate their impact on City operations and recommend policy and procedure improvements.
  • Respond to inquiries from other agencies and the public.
  • Conduct surveys and other research; maintain records; prepare statistical and narrative reports.
  • Operate a motor vehicle in the performance of assigned duties.

 

 

 

 

More information and application here.

[ Reply to This ]        2754

 Conciliation Specialist  
 by Editor  03/29/16 
Location: CA 
Salary: $49-110K/yr 
Expires 04/05/2016 

 
 

Job Overview

Summary

 

Are you interested in a rewarding and challenging career? Join the U.S. Department of Justice!

 

 

 

The Department of Justice (DOJ), Community Relations Service (CRS) is seeking to hire highly qualified Conciliation Specialists for various Regional Offices. CRS has responsibility for assisting state and local units of government, private and public organizations, and community groups with preventing and resolving racial and ethnic tensions, incidents, and civil disorders, and in restoring racial stability and harmony.

 

If you wish to be considered under merit promotion procedures, please see vacancy announcement: CRS-16-1640569-NA-MP.

 

The salary ranges for each location can be located below and at https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2016/general-schedule/

 

Atlanta, GA: $51,208 – $96,538

Boston, MA: $53, 610 – $101,067

Chicago, IL:  $53717 – $101269

Dallas, TX:  $51,833 – $97,717

Denver, CO:  $52,642 – $ 99,243

Detroit MI: $53,272 – $100,429

Houston, TX:  $55,289 – $104,232

Kansas City, MO:  $49,028 – $92,429

Los Angeles, CA:  $54,664 – $103,053

Miami, FL: $51,837 – $97,725

New York, NY:  $55,327 – $104,304

Philadelphia, PA: $52,338 – $98,669

San Francisco, CA:  $58,132 – $109,592

Seattle, WA:  $52,355 – $98,702

Washington, DC: $53,435 – $100,736

 More information and application here.

Duties

 

If selected for this position, you will be responsible for:

 

·         Serving as a Conciliation Specialist for a designated regional office which covers multiple states and requires extensive travel within the region.

·         Assisting state and local units of government, private and public organizations, and community groups by serving as a neutral third-party who conciliates community conflicts and violence based on race, color or national origin; and provide service to respond to and prevent hate crimes including incidents that have the potential for violence, stemming from issues of race, color, national origin, gender, gender identity, sexual orientation, religion and disability.

·         Assessing the impact of the conflict and/or violence in the community by analyzing the tension level, identifying stakeholders and the complexity of issues related to the conflict.

·         Conciliate, mediate, facilitate, train or provide consultation services, depending on the needs of the community and the identified conflict. These services will be offered in order to assist communities in identifying the appropriate resolutions that will address their conflict, assisting with developing action plans and creating partnerships, and delivering capacity building resources that address tension and crisis situations.

 

 

 

 

[ Reply to This ]        2753

 University Ombudsperson 
 by Editor  03/14/16 
Location: GA 
Expires 04/10/2016 

University Ombudsperson

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Please see Special Instructions for more details.

Complete application online; https://jobs.savannahstate.edu. Submit letter of interest, resume, and tran(s) online or by mail to: University Ombudsman Search; Savannah State University; Office of Human Resources; Box 20601; Savannah, GA 31404.

Posting Details 

 

Classification Information

 

Classification Title  
Position Category  

 Position Information

 

Working Title University Ombudsperson
Job Summary

Assists students, faculty, staff, and administrators in dispute resolution as a designated impartial, neutral, and confidential third party. Provides consulting, negotiation and mediation to help promote accountability and fair treatment. Directs all aspects and functions of the University Ombuds Office: formulates, manages, and monitors overall goals, programs, and direction of the office. Develops and implements appropriate education programs and activities for campus community; provides advocacy, crisis support, case management, mediation, information and referral regarding issues and concerns. Collaborates with other university personnel as appropriate; issues referrals to appropriate university officials. Creates and mediates a culture of responsibility, trust, and cooperation between students, faculty, staff, and administration. Acts as liaison between individuals or groups and the campus administration by service as a consultant, facilitator, and informal mediator. Offers recommendations for fair resolutions to discern situations for referral to the Title IX/EEO office. Recommends steps toward problem resolution and appropriate action and other measures consistent with the mission of the office; conducts thorough investigations to ensure process and procedure consistency and fairness. Develops and conducts training and information sessions for the campus community; works collaboratively with other campus personnel with conflict resolution interests and responsibilities. Maintains permanent and pertinent records and confidential files; and performs other duties as assigned. Salary commensurate with qualifications and experience.

Minimum Qualifications

Bachelor’s degree or higher in Social Services, mediation, conflict resolution, or closely related field required. Master’s degree preferred. Previous training in mediation, conflict or dispute resolution. Minimum 3 years of experience in a college/university setting preferred. Demonstrated knowledge of professional Ombuds standards, codes of ethics, procedures, principles and technique for informal inquiries. Experience designing and conducting training programs in conflict resolution, or other related topics. Excellent verbal and written communication skills, including the ability to communicate effectively with diverse backgrounds. Demonstrated ability to obtain the trust/confidence of individuals at all organizational levels. Ability to exercise independent judgment and prudence in dealing with sensitive, confidential matters and remain non-judgmental. Background and/or credit check may be required.

Preferred Qualifications  
Special Information to Applicants

Savannah State University is an Equal Opportunity, Affirmative-Action Institution committed to diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, genetics, religion, sex, national origin, disability or protected Veteran status. Georgia is an Open Records State.
Employment is contingent upon successful completion of a background investigation.
Your application is not considered complete until all required documents have been uploaded to the appropriate section.

Posting Detail Information

 

Posting Number S1482014
Number of Vacancies  
Desired Start Date  
Position End Date  
Open Date 01/15/2016
Close Date  
Open Until Filled Yes
Special Instructions Summary

Complete application online; https://jobs.savannahstate.edu. Submit letter of interest, resume, and tran(s) online or by mail to: University Ombudsman Search; Savannah State University; Office of Human Resources; Box 20601; Savannah, GA 31404.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other

Applicant Document

Required Documents Optional Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Tran 1
  4. Unofficial Tran 2

Apply here

[ Reply to This ]        2752

 Equal Employment Specialist  
 by Editor  03/14/16 
Location: CA 
Salary: $88-121K/yr 
Expires 03/16/2016 

Equal Employment Specialist
Los Angeles, CA
Duties:

This position serves as an EEO Case Manager.  Prepares comprehensive procedural reviews/decisions of formal EEO claims filed against the Department of Veterans Affairs including clarification of issues, conducting research, analyzing fact patterns and framing claims to determine regulatory compliance leading to the acceptance or dismissal of claims.

-  Assists the Field Manager and serves as a program evaluator and technical advisor for EEO complaint processing. Ensures work products comply with existing laws, regulations and ORM Standard Operating Procedures (SOP).

- Provides oversight of the processing of informal and formal complaints within assigned jurisdiction until the case is closed. Identifies operational problems in the agency, facilitates communication between ORM field offices and internal and external customers, and recommends corrective actions; conducts comprehensive technical field visits and may be tasked with providing training and education to facilities within assigned regional areas; Provides informational services on settlements, mediation process, requests and release of information (as required by FOIA and Privacy Act).

- Focuses and utilizes customer service principles to fulfill the mission and vision of ORM. Monitors and documents data in the ORM database tracking system. Develops fact patterns, analyzes facts, frames claims, and applies applicable Federal regulations and EEO Case law to determine regulatory compliance to claims.

- Responds verbally and in writing to inquiries pertaining to the status of complaints procedures, policies, etc.

- Utilizes a thorough knowledge of multimedia personal computers and their use including hardware, operating systems, and software application packages such as word processing, spreadsheets, and graphics in the preparation of reports and responses. Uses telecommunications devices, e.g. video and audio teleconferencing in the performance of assigned duties.

Work Schedule: VA offers flexible work schedules
Position Deion Title/PD#: Equal Employment Specialist, PD#29278-A

Apply here

 

[ Reply to This ]        2751

 Personal Case Manager 
 by Editor  03/14/16 
Location: OR 
Salary: $36K 
Expires 04/01/2016 

Personal Agent

Apply Now Personal Agent-1600042H Job Program Services Coordination/Case Management Primary Location United States-OR-OREugene OrganizationRedwood

MENTOR Oregon supports adults and children with intellectual and developmental disabilities, acquired brain injury and other complex needs in a variety of community-based programs throughout the state. Through a range of individualized programs including Residential Services, Supported Living, Vocational Services and Foster Care for children with medical and behavioral support needs, MENTOR Oregon strives to help individuals of all abilities live life to the fullest in the communities they call home. MENTOR Oregon also operates an innovative Brokerage Services program, which coordinates self-directed support services to over one thousand Oregonians with developmental disabilities so they may live as independently as possible.

 

Deion

MENTOR Oregon is looking for a full-time Personal Agent in Eugene, OR. The job of the Personal Agent is to assist adults with developmental disabilities living in the community to identify support needs and develop, implement, and track an annual Individualized Support Plan (ISP). In addition, Personal Agents provide person-centered case management and resource referral to customers as required by each customer’s needs and preferences.

Pay for the position is $36,000 per year.

Qualifications

Minimum Requirements:

  • An undergraduate degree in a human services field and at least one year of experience in the area of developmental disabilities; OR
  • Five years of equivalent training and work experience related to developmental disabilities; AND
  • Knowledge of the public service system for developmental disability services in Oregon

Preferred Characteristics:

  • At least one year case management or program management experience
  • Excellent written and oral communication skills
  • Strong interpersonal skills and experience in mediation or conflict resolution
  • Proficiency with Microsoft Office computer programs
  • Proficiency in basic math skills, and the ability to apply them to budgetary and other planning functions

Conditions of Employment:

  • Employee must pass a criminal background check
  • Personal Agent must have access to a working vehicle, and the ability to safely and efficiently meet customers in their homes and other community settings throughout Benton, Linn, Marion, and Polk Counties

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services in more than 30 states to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.

EOE/AAE

Apply here

[ Reply to This ]        2750

 Employment & Training Coordinator (VA# 16-10)--updated info 
 by Editor  03/14/16 
Location: MO 
Expires 04/02/2016 

Employment & Training Coordinator (VA# 16-10)
Experience Works, Inc. - Hannibal, MO

Organization Overview:
Experience Works is a national nonprofit organization whose programs improve the lives of low-income older workers. We began in 1965 as Green Thumb. We now have more than 200 employees and operations in 30 states and Puerto Rico. EW is funded by grants from the U.S. Department of Labor, states, foundations, sponsorships, and contributions from companies and individuals.

Position Overview:
As an Employment Training Coordinator (ETC), you are a human service professional. Customer service, empathy, finding creative solutions to difficult challenges, and helping people better their quality of life and attain their goals are key components of the position.

You will be responsible for supervising a case load of up to 70 Senior Community Service Employment Program (SCSEP) participants and maintaining strong working relations with the community agencies where they are assigned. Your territory may include all or parts of the following counties Adair, Audrain, Chariton, Clark, Knox, Lewis, Linn, Macon, Marion, Monroe, Montgomery, Pike, Putnam, Ralls, Randolph, Schuyler, Scotland, Shelby and Sullivan counties . As the primary link between Experience Works and the community the job will require extensive travel for in-person meetings, phone calls, and communicating on-line. You will provide case management and training to older workers, recruit new program participants, communicate with partners at community, faith based and governmental agencies, cultivate relationships with the business community, increase awareness of Experience Works services throughout the territory through the press and special initiatives, and collaborate with stakeholders to develop local partnerships to expand programs and services, and communicate with local policy makers.

Being an ETC requires commitment and long-hours that often exceed the traditional work-week. Despite the extraordinary commitment, helping individuals overcome obstacles and navigate through challenges to attain their goals provides personal fulfillment and professional achievements.

Under the direction of the State Program Manager and with assistance from other staff in the state and nationally, you will learn the requirements, policies, procedures and operations of the SCSEP. The job requires a variety of attributes: strong interpersonal skills, empathy, attention to detail, strong ethics, commitment to compliance with rules and regulations, supervisory capacity, a high degree of confidentiality, excellent organizational and the ability to juggle multiple priorities efficiently.

ETCs also serve an important role as a creative problem solver and coach. Many participants in the SCSEP have multiple barriers to employment, which need to be addressed sensitively so they can achieve their job goals. In addition to one-on-one meetings to assess skills and barriers, developing and periodically updating individual employment plans, resolving challenges, and maintaining ongoing contact with participants; ETCs also instill confidence and provide employability and job seeking skills to participants, including introducing individuals to basic computer technology.

Essential Duties and Responsibilities:

  • Ensure that your territory is fully enrolled.
  • Develop rapport and a close working relationship with the participants and community service partnerships in your territory.
  • Assist participants in assessing their skills abilities, and interests, and guide them in developing a plan so they can improve their quality of life and achieve their goals.
  • Help participants connect with the training they need, including increasing their comfort with and use of technology.
  • Develop appropriate community service assignments that match participant needs and interests and periodically check with participants and supervisors to assess their progress.
  • Assist participants with employability skills and hold job clubs when appropriate.
  • Collaborate with the workforce system and employers to identify job opportunities and help participants successful compete for the jobs.
  • Develop opportunities to promote the program in the media, through special events, speaking engagements, and other opportunities to share the stories about individuals and organizations associated with the program.
  • Develop outreach activities designed to attract diverse populations throughout the territory including those with limited English speaking ability.
  • Identify organizations, stakeholders, and community leaders that would benefit from learning more about Experience Works and cultivate relationships with them.
  • Keep policy makers informed about the progress of the SCSEP in local communities.
  • Ensure that participants and community partners comply with timesheet and wage requirements and participants receive wages and supportive services in a timely manner.
  • Comply with requirements to collect accurate eligibility information, complete paperwork, monitor compliance with rules and regulations, ensure data and reports are accurate, and deadlines are met.
  • Complete timely and accurate case notes.
  • Provide rapid response customer service.
  • Trouble-shoot and resolve issues that arise in a timely fashion.
  • Participate in staff meetings and training that enhance ability to perform duties and provide professional development.
  • Maintain a schedule that balances travel with use of technology, to ensure that the lines of communication are open and program services are provided in a timely fashion.
  • Provide information required for reports and proposals.
  • Perform other job-related tasks as assigned and consistent with EW goals.

Essential Qualities, Skills, and Competencies:

  • Passion for providing human services that help individuals improve their quality of life.
  • Strong commitment to customer service and rapid response service delivery.
  • At least two years relevant experience in a human service agency and/or job readiness program preferred (i.e. case management, tracking outcomes, managing reports and deadlines, supervising staff, or other operational responsibilities).
  • Familiarity with the territory to be served and community resources available to vulnerable populations preferred.
  • Experience working with older individuals, those from diverse backgrounds, low-income people, and those with multiple barriers to employment preferred.
  • Experience with mediation or counseling a plus.
  • Experience with managing a geographically large territory, developing goals and a project plans, prioritizing tasks, meeting deadlines, and tracking and reporting program progress preferred.
  • Ability to work independently with minimal direction as well as collaboratively.
  • Required proficiency in Microsoft Office Suite (including Excel, Outlook, PowerPoint, Access, and web-based assessment programs, e.g. Salesforce, SPARQ).
  • Willingness to travel to assigned counties up to 50 percent of the time - a valid driver's license, acceptable driving record, auto liability insurance, and reliable transportation are required
  • College degree or equivalent work experience - Workforce Development certification a plus.
  • Residence in or willingness to relocate to the area served.
  • Bi-lingual is a plus.

Attributes:

  • Mission-driven : You understand the big picture and can easily translate our ives into social impact. You have a personal commitment to the nature of the work of Experience Works.
  • Great Communicator: You communicate and coordinate effectively at every level. You easily adjust your message, without sacrificing content, consistency, or service delivery, whether you are leading staff, connecting with community organizations, or learning what’s important to a business.
  • Effective Leader/Manager : You are an excellent mentor who is willing to listen and learn from others. You enjoy leading and building teams — and you are good at it.
  • Service-oriented : You are committed to providing the highest level of service. You take delight in exceeding others expectations.
  • Accountable and excellent time-manager : You think ahead, anticipate challenges, and take things from start to finish. You thrive on efficiency, are always looking for ways to improve, and you implement processes that enhance productivity.
  • Highly Organized : You have great organizational skills. You efficiently track the necessary details and effectively disseminate information.
  • Rapport builder with collaborative work-style : You have a flexible style that both compliments the efforts and supports the needs of others. Colleagues and service partners respect you for your knowledge and abilities, and find you both approachable and responsive.
  • Creative problem solver : You have a keen ability to determine what is working and what is not, and you take action to lead in the right direction.
  • Enthusiastic : You deeply enjoy the work you do and totally immerse yourself in your work. You take pride in a job done exceptionally well and you are generous in your acknowledgement of a job well done.
  • Autonomous : Although we stay in close communication with each other, we don’t micromanage. You’re a self-starter, you keep others well informed, and you don’t wait for things to happen — you initiate action and make things happen.
  • Self-assured and direct : You are sensible and sensitive to the needs and goals of others, and colleagues respect you for your ability to communicate in a clear and defined manner.

What’s Attractive to the Right Candidate?

  • Your work is in direct service – you make a difference in the lives of people every day.
  • Your experience, opinions, and expertise are valued – what you bring to the table is vital to our success.
  • We work together and succeed together. You will enjoy a collaborative and collegial work environment with a shared purpose where your hard work will be noticed and appreciated.
  • You will enjoy a close working relationship with the State Program Manager, who is experienced and supportive, but won’t micromanage.
  • This is an intellectually stimulating environment and an organization that works passionately and enthusiastically to fulfill our mission.
  • We offer a generous employee benefit program that includes: annual, sick, personal, and holiday leave; health insurance; contributions to a 403(b) plan; short and long term disability; and life insurance.
  • We offer a competitive salary and reimbursement of travel expenses.

Qualified candidates should submit a cover letter and resume by April 1, 2016.

Experience Works is an Equal Opportunity Employer and is dedicated to these principles. We value and welcome diversity in the workplace and encourage all minorities, women, veterans, and persons with disabilities to apply.

Job Type: Full-time

Required experience:

  • Case Management, Human Services and/or Job Placement: 2 years

Apply here

[ Reply to This ]        2749

 Contract Mediator 
 by Editor  03/07/16 
Location: CO 
Expires 03/31/2016 

Opportunity Information
Opportunity Title: Contract Mediator
Location: Colorado
Department: Office of Dispute Resolution
Posted Date: 03/01/2016
Closing Date: 03/31/2016
Contact Information
Name: Veronica Chacon
Title: Referral Coordinator
Address:  
  Denver CO 80203
Phone: 720-625-5940
Brief Deion

***This is a courtesy posting for ODR***

The Office of Dispute Resolution (“ODR”) contracts with mediators throughout the state of Colorado. All ODR mediators are independent contractors.

ODR collects applications from mediators on an annual basis. ODR selects its contract mediators through a process of screening applications, and in person interviews. The interviews include questions designed to evaluate the applicant’s knowledge of mediation and mediation role-plays in which applicants demonstrate their mediation skills. Applicants must meet certain minimum qualifications, including 40 hours of mediation training, experience as a mediator, and substantive knowledge in the subject area in which they are seeking to provide services.

Contact: Veronica Chacon

Location: Statewide

Apply by: March 31st, 2016 at 5:00 pm.

Apply here
 

 

[ Reply to This ]        2747

 Mediator (Veteran) 
 by Editor  03/07/16 
Location: NY 
Salary: 19.23/hr 
Expires 03/17/2016 

Mediator (Veterans apply only)
Workforce Opportunity Services (WOS) - New York, NY
$19.23 an hour

Who are we?
WOS launches technology and business careers for recent college graduates and post 9/11 military veterans. We partner with corporations throughout the United States to open up full-time, entry level career pathways. If you are struggling to get your foot in the door, we can help you navigate your first steps. Our employees receive personalized mentoring and a benefits package to ensure their continued success.

For more information about WOS, visit our website: www.wforce.org . Click on the On Demand tab to apply.

Position: Conciliator

Candidate Profile:

  • Veteran or member of the National Guard or Reserve looking to launch their business career.
  • Superb communication skills and conflict resolution abilities.
  • Availability to work full-time.

Overall Position Deion:
Serving an integral role in the ADR process, a Conciliator works with various parties and their representatives who are involved in a dispute by administering a complex negotiation and conciliation process in accordance with the rules and regulations of the New York State Department of Financial Services, applicable insurance law, and those of the American Arbitration Association.

Responsibilities:

  • Reviews and analyzes cases for accuracy based on applicable laws, regulations and policies; identifies and works to resolve issues; initiates conciliation process/attempts between the insurer, applicants and their representatives (parties).
  • Negotiates cases by utilizing mediation skills to facilitate communication between parties; furthers their understanding of different perspectives; guide parties toward understanding the issues; and to reach mutual agreement.
  • Initiates and ensures efficient flow of communication and information between parties. Correctly administers outcome as necessary, along with proper documentation, such as: closing cases as appropriate, along with required documentation, and transferring unsettled cases through to the Arbitration process.
  • Responds timely and accurately to requests for information and provides related information on regulations and guidelines as necessary.
  • Manages and maintains accurate documentation for assigned caseload; ensures correct identification of documents, records, logs, reports and correspondence; processes, submits and requests required documents.
  • Exercises discretion and appropriate judgment in handling confidential and sensitive customer information.
  • Maintains current and up-to-date knowledge of No-Fault insurance laws and mediation techniques through self-study and active participation with available AAA learning tools.

Qualifications:

  • Excellent conflict resolution abilities
  • Effective listener with the ability to take what one learns and articulate proposed solutions in a persuasive, credible manner
  • High degree of accuracy and willingness to take personal responsibility for one's own work
  • Strong verbal and written communications skills, with an ability to communicate effectively with all levels of people
  • Superior interpersonal abilities and high level of emotional intelligence, tact and flexibility
  • Possess a clear constituent-oriented, service-centered approach; respectful disposition
  • Collaborative team player
  • Ability to multitask and thrive in a high-volume, team-oriented work environment
  • Results oriented with the ability to balance priorities
  • Self-starter who demonstrates initiative and is able to work autonomously
  • Proficient in Microsoft Office, especially Word, Excel and Outlook

Job Type: Full-time

Salary: $19.23 /hour

Required experience:

  • mediation: 1 year

Required education:

  • Associate

» Apply Now

Please review all application instructions before applying to Workforce Opportunity Services (WOS).

 

 

[ Reply to This ]        2746

 Mediation Program Coordinator 
 by Editor  03/07/16 
Location: DC 
Salary: $92 - 120K/yr 
Expires 03/24/2016 

Job Title:  Mediation Program Coordinator
Agency:  District of Columbia Courts
Job Announcement Number:  COA-2016-0006

SALARY RANGE:
$92,145.00 to $119,794.00 / Per Year
OPEN PERIOD:
Thursday, March 3, 2016 to Thursday, March 24, 2016
SERIES & GRADE:
JS-0901-13
POSITION INFORMATION:
Permanent - Full-Time
PROMOTION POTENTIAL:
13
DUTY LOCATIONS:
1 vacancy in the following location:
Washington DC, DC View Map
WHO MAY APPLY:
United States Citizens or individuals lawfully admitted for permanent residency or authorized by Immigration and Naturalization Service to work in the U.S.
SECURITY CLEARANCE:
Not Applicable
SUPERVISORY STATUS:
No

JOB SUMMARY:

About the Agency

The Mediation Program Coordinator mediates cases and manages mediators who mediate cases before the court. Mediators initiate and facilitate negotiations and manage conflicts between parties. The mediation program coordinator exercises discretion in the handling of cases, determining whether to initiate, continue, or end settlement discussions; determines assignment of cases among mediators; supervises the mediation officer; oversees the training of mediators; and serves as the principal representative of the mediation office.

KEY REQUIREMENTS

  • A background and/or security investigation is required.
  • Probationary period of one (1) year.

DUTIES:

Back to top

Brief Deion of Duties:

  • Directs and manages the D.C. Court of Appeals appellate mediation program.
  • Participates in the development and initiation of the mediation program. Formulates, implements, and monitors policies and procedures for the mediation office, which may involve consultation and collaboration with judges, executives, lawyer advisory groups, the bar, and parties.
  • Keeps abreast of national standards, rules, statutes, and case law governing the conduct of mediation.
  • Serves as mediator. Initiates, organizes, and conducts proceedings to mediate the settlement of claims. Narrows issues through discussions with counsel and parties and manages conflict among the parties.
  • Assist parties in creating and exploring options to continue litigation; works with disputants to clarify issues, identify underlying concerns, and develops an understanding of their respective needs and interests.
  • Reviews, analyzes and evaluates merits of the case; shares evaluation with counsel and parties; reviews court pleadings, docketing statements, briefs, mediation statements, and case law. Assists counsel in drafting settlement agreements.
  • Educates the public, the bar, and other organizations about court mediation programs. Provides leadership, management, and supervision for the court's mediation office. Makes recommendations on the mission, ives, and performance goals of the mediation office.
  • Serves as point of contact for the mediation office.
  • Manages the mediation office, including monitoring workload and supervising the mediator in the office, statistical reporting, and responsibility for the preservation of the confidentiality of mediation records.
  • Develops and participates in delivery of training for staff.

More information and application here

[ Reply to This ]        2745

 Mediator  
 by Editor  03/07/16 
Location: CA 
Expires 04/01/2016 

Housing Counselor/Mediator
IFHMB - Indio, CA

This position performs duties related to providing mediation services between disputing individuals. Interpret Federal, State and Local laws/ordinances concerning discrimination in housing . Explain the mediation process to litigants, general public. Build relationships/partnership through community outreach. Perform confidential administrative functions with attention to detail. Receive phone inquiries or walk-in complaints. Begin case management process and input updates as needed in case. Investigate complaints by obtaining statements from witnesses or other involved parties. Analyze data gathered during the investigation process. Prepare recommendation for supervisor's approval. Share models and technical information to other mediators as required. Collaborate and participate on teams of co-workers, compliance personnel from Federal or State agencies. Bi-lingual (English/Spanish) a must.

Apply here

[ Reply to This ]        2744

 Neutral Support Services 
 by Editor  03/07/16 
Location: CA 
Expires 03/15/2016 

Neutral Collaboration and Conflict Resolution Support Services
Veteran Infrastructure Products - Clovis, CA

Neutral Collaboration and Conflict Resolution Support Services
The contractor shall provide third-party neutral services including mediation, facilitation, and documentation of a multi-party collaborative process.

Primary location : The contractor’s facility along with Clovis, CA and its surrounding area.

Lead Facilitator/Mediator The Lead Facilitator/Mediator shall be a single point of contact for IBC and the USIECR and shall perform all services included in this contract except those provided by the Support Staff listed below. The Lead Facilitator/Mediator shall be designated as Key Personnel in the IDIQ contract. The Lead Facilitator/Mediator may use the contractor's support staff to implement the Task Order Tracking Tool. The Lead Facilitator/Mediator shall supervise the work and finalize the work product for all services.

In addition to the Lead Facilitator/Mediator, the Contractor shall provide Support Staff to include:

  • Note taker / Administrative Support – This person will attend or participate in all full-day and half-day meetings/webinars, Field Trips, and Communication and Coordination calls included in the specific list of tasks to assist with note taking.
  • Contract Administration – This person will manage budgets and invoicing. All Support Staff except Contract Administration shall have the ability to communicate effectively in writing and be familiar with the terminology, issues, and dynamics of forest restoration.

Job Type: Contract

Apply here

[ Reply to This ]        2743

 Dispute Resolution Specialist 
 by Editor  03/07/16 
Location: OR 
Expires 04/01/2016 

www.directionservice.org/cadre

CADRE works to increase the nation’s capacity to prevent and resolve special education and early intervention disputes by fostering productive home/school/provider partnerships and the use of collaborative processes to improve outcomes for children and youth with disabilities.

Position Opening: Dispute Resolution Specialist

Since 1998, the National Center for Appropriate Dispute Resolution in Special Education (CADRE) has been funded by the Office of Special Education Programs (OSEP) at the US Department of Education. CADRE works with OSEP, state education agencies (SEAs), early intervention lead agencies (LAs), parent centers, other technical assistance (TA) providers, and nationally respected professionals and organizations to increase the nation’s capacity to effectively resolve special education disputes, reducing the use of expensive adversarial processes. CADRE provides easy access to information and assistance that supports the implementation of effective dispute prevention and resolution systems and enhances the capacity of parents and educators to collaborate, problem solve and ultimately arrive at a shared vision of how a child’s education/early intervention needs can appropriately be addressed.

Required Skills, Knowledge, Abilities:

  • Knowledge of dispute resolution (DR) practices, especially collaborative approaches
  • Knowledge of special education and the needs of students with disabilities and their families
  • Strong writing skills and experience authoring and editing publications and/or resource materials
  • Experience with training and/or presenting for small and large groups in communication, mediation, negotiation, facilitation, and/or collaborative problem-solving skills
  • A strong work ethic with excellent communication, collaboration, and teamwork skills
  • Some travel throughout the country
  • Strong computer skills and comfort operating in a Windows environment

Desired Skills, Knowledge, Abilities:

  • Understanding of and experience with culturally appropriate dispute resolution practices
  • Understanding of evaluation activities including logic models, performance measures, data collection, data analysis and reporting, and use of evaluation for systems improvement
  • Experience with planning small and large meetings, including national or state-level conferences
  • Familiarity with using content management systems, the use of online platforms for knowledge transfer and/or other emerging technologies
  • Experience working with a wide variety of stakeholders including educators and parent leaders
  • Familiarity with virtual meeting/webinar platforms

 

 

Overall Responsibilities: The Dispute Resolution Specialist works as a member of the CADRE team on a variety of tasks. It is anticipated that responsibilities associated with the position will change over time as a reflection of changing OSEP and CADRE priorities as well as possible amendments to the law and regulations. Additionally, we expect activities related to this position will reflect the interests and expertise that the hired Dispute Resolution Specialist brings to the CADRE team.

Responsibilities may include but are not limited to:

  • Providing (general, targeted, and intensive) Technical Assistance to CADRE clientele on:
    • Special education DR practices, including both required procedures and early DR processes
    • Exemplary practices related to system design, implementation, evaluation and improvement

 

  • Identifying state and local level practices in dispute resolution through review of materials, reports and data as well as interpersonal interactions with dispute resolution coordinators
  • Developing and authoring new resource materials for national dissemination
  • Designing and delivering a variety of training curricula in skill development:
    • To a wide range of audiences including those with little or no knowledge of basic communication skills to advanced practitioners with high levels of expertise
    • On a wide range of subjects from listening skills and interest-based negotiation to advanced mediation skills including impasse management and agreement building

 

  • Designing and delivering presentations, in person and through technology, and of varying lengths:
    • To a variety of audiences including parent center staff, SEA/LA staff, educators, dispute resolution practitioners, advocates, family members, other TA centers staff and advisory boards
    • On a variety of topics including exemplary dispute resolution practices, state/national dispute resolution data, emerging trends, culturally responsive practices and other areas of interest

 

  • Assisting in the development of self-paced online learning modules for adults and youth
  • Assisting in the planning of CADRE’s national symposium on dispute resolution in special education
  • Participating in the development, implementation, evaluation and reporting of short-term and long-term CADRE activities and internal improvement efforts
  • Identifying new research articles related to dispute resolution and special education
  • Day-to-day management of CADRE’s website, listserves, online learning modules and other technological platforms

 

Compensation: Salary commensurate with experience plus modest benefits. The position involves working with a tightly-knit, enthusiastic team that cares passionately about the Center’s work and is a rare opportunity to facilitate systemic change at the national, state and local level.

Submit resume and cover letter to arrive no later than March 31, 2016.

For more information about this opportunity contact:

Philip Moses, Director
CADRE
P.O. Box 51360
Eugene, OR 97405-0906
pmoses@directionservice.org

[ Reply to This ]        2742

 Labor Relations Contract Negotiator 
 by Editor  02/29/16 
Location: CO 
Expires 03/03/2016 

POSITION SUMMARY: 

Acts as chief negotiator for collective bargaining negotiations; assists in maintaining satisfactory labor-management relations, interprets collective bargaining agreements, administers grievance procedures including arbitrations, and assists/advises all operational levels on labor matters.

 

<span style="color: rgb(51, 51, 51); font-family: "Arial", "sans-serif";">*** Extensive travel is required for this role therefore this position can be located anywhere in the United States and will report into the Corporate Office in Greenwood Village, Colorado***

 

Essential Duties and Responsibilities:

  • Collaborates with operational staff at all stages of the following responsibilities.
  • Assists national company chief spokesperson in labor negotiations or serves as chief spokesperson in collective bargaining negotiations.
  • May direct development and implementation of labor and employee relations training programs in association with and in conjunction with ach functional area and region.
  • Advises operational staff on labor and employee relations issues and strategies.
  • Provides direction and guidance to operational staff on collective bargaining negotiations.
  • May act as a liaison with federal mediation officials and may act as a mediator to facilitate the settlement of arbitrations and or other employee complaints.
  • Conducts research, analysis and development of labor relation contract proposals and settlements.  Ensures integration of national template language when feasible.
  • Recommends to National Vice President of Labor Relations economic guidelines for settlements of negotiations and arbitrations.
  • Develops and manages negotiating positions and strategies and measures there success.
  • Reviews and researches judicial and administrative decisions for use in arbitrations, settlements or negotiations and communicates such information to each functional area and region.
  • Monitors trends in the company and nationally of labor issues.
  • May present or respond to unfair labor charges, arbitrations and employee complaints.
  • Coordinate and monitors union free activities and strike preparedness planning.
  • Provides direction to respective staff engaged in the processing of labor claims, research, evaluation, and cost and benefit analysis of the various options related to the claim.
  • Provides direction to respective staff engaged in investigating problems, such as working conditions, corrective actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
  • Prepares and presents required and special reports.
  • Maintain labor relations database to include CBA's, union profiling, grievance and arbitration decisions.
  • Adhere to all company policies and procedures.
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered.  Report information systems security problems.
  • 80% travel required.

 

Non-Essential Duties and Responsibilities:

  • Perform other duties as assigned.

 

Minimum Qualifications:

  • B. A. or four year degree recommended. May substitute equivalent work experience.
  • Four (4) years' experience in human resources management, two (2) years of which must have been in a responsible labor relations position.
  • EMS business experience is preferred.
  • Familiar with a variety of labor relations concepts, practices and procedures.
  • Specialized knowledge of labor relations and demonstrated negotiation skills.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • Advanced computer skills.
  • Well developed management skills.
  • Effective oral, written and interpersonal communication skills.

AA/EEO Employer.

More info here.

[ Reply to This ]        2741

 Director of Conflict Resolution & Student Conduct Services 
 by Editor  02/29/16 
Location: CO 
Salary: $66-74K 
Expires 03/07/2016 

Working Title Director of Conflict Resolution & Student Conduct Services
Research Professional Position No
Posting Number 201600123AP
Position Type Admin Professional/Research Professional
Number of Vacancies One
Work Hours/Week 40
Proposed Annual Salary Range 66,000-74,000
Desired Start Date 06/01/2016
Position End Date (if temporary)  
Open Posting Date 02/19/2016
Open Until Filled Yes
To ensure full consideration, applications must be received by 11:59pm (MT) on 03/07/2016
Deion of Work Unit

The Conflict Resolution and Student Conduct Services reflects the vision of providing a comprehensive array of approaches to act on the institutional values of interpersonal civility and honoring of community standards. Colorado State University has a strong commitment to creating a campus community that is safe and welcoming for all students. One extremely important aspect of that commitment is to understand, prevent, and respond to the negative experiences students may encounter. These include issues of bias (related to race, religion, sexual orientation, gender, ability etc.), lack of interpersonal skills, information, or power to resolve problems, or engaging in or being impacted by disruptive behavior that interferes with the ability to study, sleep, or feel comfortable and safe on campus.

Position Summary

The Director of Conflict Resolution & Student Conduct Services plays a critical role in supporting the Dean of Students office, providing leadership for conflict resolution initiatives, serving as the senior university student conduct officer, providing leadership in managing crisis situations related to students, advocating for student interests, encouraging student development, and representing the Division and/or University.

Required Job Qualifications

-Master’s degree in student personnel, higher education, counseling, social work, conflict resolution, or related field
-Experience with conflict resolution or alternative dispute resolution practices
-Experience with student conduct administration
-Five years professional experience in student affairs
-Experience supervising various levels of staff (i.e. paraprofessional, graduate, professional, etc)

Preferred Job Qualifications

-Highly developed communication skills
-Demonstrated experience in planning and implementing educational programs, workshops and/or classroom teaching.
-Experience managing budgets
-Knowledge of Federal regulations and legal issues in higher education, including but not limited to Title IX, Campus SaVE Act, Clery Act, FERPA
-Demonstrated experience working with faculty members in a college or university
-Demonstrated experience working with diverse populations
-Demonstrated experience working with stakeholders and constituents connected to conflict resolution and student conduct services

Diversity Statement

Personal and professional commitment to diversity as demonstrated by involvement in teaching, research, creative activity, service to the profession and/or diversity/inclusion activities.

Quick Link For Posting http://jobs.colostate.edu:80/postings/30977

Application Details

 

Special Instructions to Applicants

Please list three professional references with application materials. References will not be contacted without prior notification of candidates.

Conditions of Employment Pre-employment Criminal Background Check (required for new hires)
Search Contact Lauri Loyd - lauri.loyd@colostate.edu
EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

 

 

More info here.

[ Reply to This ]        2740

 Manager of ADR Services 
 by Editor  02/29/16 
Location: TX 
Expires 03/04/2016 

Job ID 
TX-1466
 
Job Location(s) 
US-TX-Dallas
 
Category 
Alternative Dispute Resolution
 
 
 

More information about this job:

Overview:

In this important and visible role, you will oversee the delivery of Alternative Dispute Resolution (ADR) services by managing an assigned arbitration and mediation caseload, manage a team of staff members and promote a collaborative environment. Demonstrating a high level of ADR knowledge and expertise, you'll also provide external client services by managing the party experience with the AAA, and will serve as the primary contact for clients, arbitrators and mediators.

 

The American Arbitration Association is proud to offer a comprehensive benefits program, which includes health, dental (w/ortho) and vision insurance, healthcare FSA, 403(b) retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 
Responsibilities:
  • Is the primary point of contact for clients and arbitrators on an assigned caseload; conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services, and is a resource for clients and arbitrators.
  • Delivers the highest level of professional client services engaging the assistance of staff at all levels; manages cases in accordance with the AAA rules and procedures maximizing efficiencies through the use of the AAA’s proprietary software applications.
  • Ensures the delivery of alternative dispute resolution process is managed effectively, meeting deadlines, enforcing AAA timelines, maintaining neutrality during all interactions with clients, ensuring the integrity of the process, and proactively identifying potential roadblocks and implementing processes to avoid or resolve them.
  • Proactively identifies expectations regarding the case management process facilitated by the AAA and works with staff, clients and neutrals to design an appropriate process for the resolution of the dispute; and encourages the use of mediation as an effective way for parties to resolve disputes.
  • Reviews all newly assigned cases and contacts filing party to resolve any deficient filings.
  • Prioritizes and assesses workload making appropriate assignments to staff to ensure work is completed efficiently using available system data and metrics.
  • Resolves issues independently utilizing all resources available such as; collaborating with other managers are using the institutional knowledge and AAA Rules; escalates case management issues to direct supervisor only after all avenues have been exhausted.
  • Advise arbitrators on procedural hearing management, jurisdiction and related issues and assists in monitoring case management skills of arbitrators.
  • Develops and sustains client relationships to ensure trust and respect for AAA and its services.
  • Collaborates with regional staff to provide feedback regarding the Roster of Neutrals.
  • Collaborates with case management centers and regional offices to identify trends in Dispute Resolution in order to improve the process for clients.
  • Participates in educational opportunities within the ADR community and meets annual training expectations set by the Association.

 

SUPERVISORY RESPONSIBILITIESDirectly supervises approximately 1-2 employees; carries out supervisory responsibilities in accordance with the AAA’s policies and applicable laws.  Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 
Qualifications:

Education & Experience: Bachelor’s degree in business or related discipline required; 5 or more years prior work experience involving comprehensive customer service management in a law office or judicial industry; with at least 2 years of experience in a leadership or supervisory role; or an equivalent combination of education and work experience.

 

Technical Skills: Intermediate proficiency with Microsoft Excel and Word, intermediate proficiency with web-based case management system preferred.

 

Language Skills:  Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.

 

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws

 

[ Reply to This ]        2739

 Mediator 
 by Editor  02/29/16 
Location: KS 
Salary: $84-110K 
Expires 03/08/2016 

Job Title:  Mediator
Agency:  Federal Mediation and Conciliation Service
Job Announcement Number:  DE-10000564-16-TV

SALARY RANGE:
$84,443.00 to $109,781.00 / Per Year
OPEN PERIOD:
Monday, February 22, 2016 to Monday, March 7, 2016
SERIES & GRADE:
GS-0241-13