Human Resources Leader(Job Number: 184669)


At Kaiser Permanente Northern California, you’ll join a team of health advocates who share your passion for helping people. From our financial professionals and IT team members to our RNs and physicians on the front line of care—we work together to help our members achieve their best level of wellness. And you’ll be inspired to do the same. Whether you dream of sailing the bay, hitting the slopes in the Sierras, hiking Yosemite, attending the opera, or strolling the vineyards, you’ll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. Northern California’s largest health plan, Kaiser Permanente provides you with the resources, scope, and opportunity you need to realize your goals. Come see for yourself.


Description

As a member of the senior leadership team, this position directs Human Resources functions for the area. This may include one or more hospitals, medical offices, and/or other business functions and services. Directs and leads complex local HR strategic planning initiatives. Provides broad scale expert consultation, direction and guidance to executives and their senior leadership teams. Engages senior leaders to anticipate future HR resource requirements based on health care and local market conditions. Leads, manages, and coaches all locally deployed HR staff to meet local area and regional goals. Collaborates with leaders of regional HR functions who provide subject matter expertise consistent with local and regional requirements and practices. Responsible for providing consistent, excellent, efficient and seamless services to local leadership, managers and employees through matrixed HR staff.

Essential Functions:
• Leads, manages and directs local HR staff, including locally deployed staff that report to regional HR functions, to optimize resources and build efficiencies.
• With expertise in strategy, integration, planning, training and communications, provides broad scale expert consultation, direction and guidance to executives and their senior leadership teams.
• Develops and implements long-term people strategies, policies and practices that reflect the vision of the local medical center, regional HR and Kaiser Permanente.
• In alignment with regional Human Resource's vision, creates and leads HR strategies and solutions that support achievement of business goals, optimize performance and drive transformational organizational change and
effectiveness.
• Establishes procedures and practices which promote consistent interpretation and application of HR policies, statutory regulations and programs.
• Uses efficient and cost effective approaches to integrate technology into the workplace and improve business processes.
• Proactively engages with senior leaders in shaping HR consulting accountability outcomes.
• Examines policy issues and strategic plans with both short-term and long-term perspectives.
• Anticipates potential risks and opportunities; vets them with senior leadership as appropriate.
• As a key member of regional HR leadership team, contributes to HR initiatives across the region and Kaiser Permanente.
• Provides perspective on impact of initiatives on local operations.
• Coleads with regional HR leaders, employee wellness, employee satisfaction survey, and other critical business initiatives.
• Ensures compliance on all HR matters to include accountability for outcomes of HR-related surveys,
and audits by regulatory agencies or compliance functions.
• Consults on all HR issues, including, but not limited to, advising/educating leaders on: understanding of labor agreements and working in a Labor/Management Partnership environment; effective performance management of staff, HR risk assessment and mitigation plans; leaves of absence management and associated legal requirements; workforce planning and recruitment strategies; employee compensation and benefit programs, and leadership development programs
and talent review processes.
• Collaborates with regional HR leaders for subject matter expertise consistent with local and regional requirements and practices.
• Must have ability to operate effectively in a complex matrix organization.
Qualifications

Basic Qualifications:
• Extensive (twelve (12) plus years) experience in strategic planning and human resources management or business management.
• Prior experience working with organized labor.
• BA or BS in business administration, public health, psychology, human resources or other related field required.
• Extensive knowledge of human resources laws and regulations.
• Excellent communication, presentation, and consulting skills.
• Demonstrated ability to lead professionals and manage others through influence and collaboration.
• Excellent team building, conflict resolution, group interaction, and interpersonal skills.
• Proficient in project and budget management.
• Demonstrated ability to determine the key issues in a particular operational situation, involve the appropriate individuals, and develop appropriate plans of action from multi-disciplinary perspectives.
• Must have ability to collaborate and work effectively in a complex highly matrixed organization.
• Must be able to work in a Labor/Management Partnership enviroment.

Preferred Qualifications:
• Master's in business administration, psychology or human resources or related fields (i.e. JD) preferred.
• Certified SPHR, Six Sigma, executive coaching, and/or Project Management Professional preferred.

Primary Location: California-Fresno-Fresno Hospital - Sequoia 7300 N. Fresno

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon - Fri

Working Hours Start: 8:00am

Working Hours End: 5:00pm

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Team Leader/Supervisor

Job: Human Resources / HRIS

Public Department Name: Human Resources

Travel: No

Job Eligible for Benefits: Yes



External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.

Apply here.

Job Summary
Company
Community Mediation Services
Location
Clinton, TN 37830

Job Type
Part Time
Employee
Job Reference Code
00054452
Contact Information
Cindy Helton
Community Mediation Services
P.?O.? Box 4081
Clinton, TN 37830
Phone: (865)463-6888

Assistant Program Coordinator
About the Job
Part-Time Assistant ProgramCoordinator :If you like working with people and making a difference in your community, we have a place for you. Community Mediation Services- Anderson County, located in Clinton, has the opportunity for a energetic, self-motivated individual to work in program coordination and management for its three mediation programs. Applicant must be able to work effectively with a diverse community of clients and volunteers. Excellent organizational, communication and multitasking skills essential. Small office working environment.Nonprofit and volunteer management experience preferred. 24 hours per week. Salary $10.00/hr occasional night and weekend hours. Benefits include vacation, holidays and sick leave. College degree preferred. Email resume to info@cms-tn.org

Closing June 1st or when filled

Mediation Intake Specialist
Alternative Dispute Resolution Center

Location : Houston, TX (Map it!)
Base Pay : $27,500 - $28,000 /Year
Employee Type : Full-Time
Industry : Not for Profit - Charitable
Job Type : Admin - Clerical
Customer Service
Legal Admin
Education : 4 Year Degree
Experience : Not Specified
Relocation Covered : No
Post Date : 5/10/2013
Description
Mediation Intake Specialist
The Dispute Resolution Center (DRC) is a nonprofit corporation offering free alternative dispute resolution services for residents Harris County. Established in 1980 by the Houston Bar Association, the DRC conducts over 2,800 mediations sessions per year for residents of Harris County who would otherwise have limited access to private mediation services or the court system.

The DRC is seeking a college graduate for an entry-level position involving heavy contact with the public, local nonprofit service providers, and Harris County courts. Applicant must have superior communication and organizational skills. Duties will include: promoting the Center’s services, case management/data entry, and working closely with volunteer mediators.

Work hours are 8:00 a.m. - 5:00 p.m., Monday through Friday.

DRC pays 100% of employee medical/dental/life and parking. The DRC is located in the courthouse complex in Downtown Houston.

Requirements
Mediation Intake Specialist
Four year college degree required (all majors welcome)
Bilingual in English/Spanish helpful
Position requires strong communication and organizational skills
Ability to work with a diverse cross-section of the public and legal professionals

Apply here.

Manager of Community Mediation Services
Peninsula Conflict Resolution Center - San Mateo, CA
Manager of Community Mediation Services
Part-time (30 hours, Non-exempt)

PRIMARY ROLE:
PCRC’s programs are united around inspiring initiatives organized into portfolios with measurable goals and a single call to action:

To strengthen families, engage communities and empower youth.

The Manager of Community Mediation Services, in collaboration with other PCRC staff, will realign PCRC’s existing programs and services into the organization’s initiative portfolios, all supported by the organization’s core services: mediation, facilitation and training.

REPORTING RELATIONSHIPS:

Reports to the Director of Mediation and Facilitation Services
Supervises the Mediation Intake Specialist
Supervises Mediation Volunteers
PRIMARY RESPONSIBILITIES:

Oversee the design and delivery of PCRC community mediation services, including:
Design, monitor, develop and evaluate the effectiveness of mediation services
Ensure that mediation services are of high quality and delivered in a timely manner
Monitor and give input on PCRC’s mediation services budget
Supervise the Medation Intake Specialist
Collaborate with PCRC staff to integrate community mediation services with other PCRC initiatives and services
Participate on PCRC’s Mediation and Facilitation Services Department team, helping to contribute to goals and support team members
Coordinate with the Community Outreach Associate to promote PCRC’s mediation services
Serve as lead case manager for community mediation cases:
Provide case management for parties referred to or exploring the use of PCRC’s community mediation services
Assign volunteers to do case development and participate on mediation panels
Oversee entry and maintenance of case data into PCRC database in a timely and accurate manner
Work closely with the Family Mediation Specialist and other case managers to deliver mediation services
Serve as lead mediation volunteer manager, including:
Recruit, orient, manage and provide on-going skills training and advanced training to PCRC's volunteer mediators
Give feedback to volunteers and assist them in giving and receiving feedback
Manage PCRC’s volunteer roster and distribution list, and distribute news, information and surveys, as appropriate
Coordinate with PCRC partners to share volunteers and jointly deliver training, as needed
QUALIFICATIONS

Bachelor’s degree in a related field, or equivalent experience
Formal training in basic mediation skills or equivalent experience
Successful past experience in non-profit or community service organizations
Understanding of program design, monitoring and evaluation
Proven ability to supervise and support staff and volunteers
Excellent communication skills, both written and verbal (superior ability to serve clients by telephone is vital)
Organized, efficient and collaborative style of work
Ability to plan and implement multiple projects and meet required deadlines
Ability to maintain confidentiality, neutrality and professionalism in emotionally charged situations
Ability to work effectively with people from diverse backgrounds including age, culture and professional background
Proficiency with basic Macintosh computer applications, data management and reporting
Reliable transportation, valid driver’s license and appropriate auto insurance
Knowledge of San Mateo County and environs is desirable
Willingness to participate in ongoing skills development in areas related to PCRC’s mediation process and self-reflective practice
Bilingual English and Spanish language skills is a plus
COMPENSATION
$30,000 – 34,000/Annually
This is a non-exempt position offering a competitive salary and a compensation package that includes medical, dental, life insurance, 403(B) plan, vacation, and holidays.

TO APPLY
Send resume and letter of interest to:
Russell Brunson
Peninsula Conflict Resolution Center
1660 South Amphlett Boulevard, Suite 219
San Mateo, CA 94402

Resume and letter should be received by PCRC no later than Wednesday, May 22 at 5:00 pm.

PCRC is an equal opportunity employer and makes employment decisions on the basis of merit. Our policy prohibits discrimination made unlawful by federal, state or local laws. In addition, PCRC is striving to become an organization that reflects the demographic makeup of the community we serve.

Apply here.

Requisition Number: 7289
Job Title: Assistant Vice President, Mediation/Outreach
Area of Interest: Collections
City: Lewisville
State: Texas
Requirements: EDUCATION / EXPERIENCE REQUIREMENTS

Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.

Servicing/operations and/or non-profit/government housing experience is preferred

Proficiency in Excel, Access and financial modeling

Experience in a mortgage banking is required

Loss Mitigation, Foreclosure Prevention, and/or Community Outreach experience preferred

Minimum of 5 years of residential, mortgage servicing experience as a team manager/supervisor.
Job Description: JOB SUMMARY

The AVP of Borrower Outreach and Mediation is responsible for the planning, administrating and managing of all activities regarding resolving default mediation matters. Accountable for maintaining staffing goals, development of staff, ensuring efficient reporting, reduce company liability and meeting all department goals. Ensure mediation matters are resolved efficiently and in compliance with the laws by consulting/working with company retained counsel.

ESSENTIAL JOB FUNCTIONS

Oversee management of the Mediation team through the Borrower Outreach and Mediation Managers including effective tracking and reporting.

Develop and implement process improvements to increase efficiency and effectiveness and/or reduce costs.

Develop and implement staffing models for outreach events and mediation requirements.

Identify and develop relationships with appropriate non-profit agencies, community groups, and borrower advocacy groups for foreclosure prevention partnership opportunities.

Act as key contact for non-profit and governmental agencies. Served as point person for issue management, loss mitigation and foreclosure prevention programs.

P&L Management

Apply here.

Mediation Specialist:

The Mediation Specialist uses discretion and independent judgment to manage non-contested mediations arising from Foreclosure actions in various states nationwide. The mediation specialist is responsible for independently managing between 40-50 scheduled mediations per month.

Duties: 1. Consult and manage attorneys nationwide to handle mediations in their local jurisdiction by providing direction to prove up and/or conduct loss mitigation.

2. Review and approve mediation fee requests, prepare required documentation to comply with local rules including loss mitigation history, facilitate conference calls with attorneys pre-mediation in preparation of mediation, obtain all investor or required approvals and discuss best of course of action to maximize recovery and minimize economic and reputational risk.

3. Attend telephonically or in person mediations in a professional manner with delegated authority to conduct full loss mitigation. In person mediations will require travel and all travel arrangements must be booked in advance by the Mediation Specialist.

4. Assess and respond to all assigned subpoena requests and comply with all crucial subpoena deadlines by executing and providing required documents in a timely and traceable method.

5. Conduct special calling campaigns for customers in Bankruptcy Chapter 7 to inquire for intentions and upon interest from customers, assess financial situations to perform loss mitigation with delegated authority and determine and implement best quality resolution for the customer and SPS. Specs: High School Diploma or equivalent required. Some college desirable. 1. Experience in mortgage servicing industry desirable. 2. Litigation experience desirable. 3. Working knowledge of MS Office applications.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Apply here.

Requisition Number: 7265
Job Title: Mediation Specialist
Area of Interest: Collections
City: Lewisville
State: Texas
Requirements: EDUCATION / EXPERIENCE REQUIREMENTS

Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.

Knowledgeable on branch systems including LSAMS and the use of Western Union Quick Collect, Moneygram, Intell-a-Check, ACH

Thorough understanding of all government collection laws including Fair Debt Collections Act and ECOA.

Must be able to travel to mandatory mediations, including overnight stays in states and counties in which appearance is required.

Minimum 1 year collections experience in related areas i.e. auto, bankcard, and consumer finance within a multi-system collection environment preferred.

Previous loss mitigation experience highly preferred.

Prior experience within servicing as well as origination procedures and closing is preferred.

Job Description: JOB SUMMARY

Position handles mandatory mediation hearings across all portfolios and investors (primarily FNMA). Responsible for states that have mandatory mediations and mandatory legally required appearances.

ESSENTIAL JOB FUNCTIONS

Appearance requirements include both phone conference calls and actual appearance (in person) at the county in which the foreclosure is filed.

Maintain full settlement authority representing Nationstar and / or our investors as well as authority in various loss mitigation workouts: HAMP, Short-Sales, Deed In Lieu, Cap-Mods, and other various settlements.

Hold conferences including: judges, Nationstar attorneys, debtor’s attorney, and court appointed mediators.

Represent Nationstar and our investors in front of judges, court appointed mediators, and potentially news media.

Contact delinquent customers by telephone or in writing and determine solutions to resolve delinquent accounts.

Respond to phone calls from customers, attorneys, realtors and agents of foreclosure prevention - related inquires.

Responsible for workouts to include makings recommendations regarding the approval or denial of requests, negotiating the terms of the agreement, ordering title search appraisals and other information as required.

Prepare and maintain monthly reports detailing the results of each workout and investor saving.

Apply here.

Mediator (Independent Contractor Mediator)
Beacon Group, LLC - Pittsburgh, PA
Beacon Group, LLC, located in the Washington, DC metropolitan area, is seeking Independent contractor mediators to mediate workplace mediations in the federal sector. Please, qualified candidates only need respond.

The following criteria is required of candidates:

Mediators must have a minimum of 5 years of experience relating to the use of mediating techniques such as facilitation, negotiation, and developing resolution options between opposing parties. As part of the 5 years experience, the mediator must have mediated as the Lead Mediator for a minimum of 2 years. A minimum of five mediations must have been mediated within the most recent 24 month period.

Completion of a certification/educational program which includes basic and advanced courses and a practicum, as well as certification and/or training to conduct equal employment mediations in the federal sector is required.

Mediators must be knowledgeable and experienced in a wide variety of mediation approaches and techniques, and must have the knowledge, skills and abilities to apply different styles as determined by Requesting Offices, particular circumstances, and employee preferences.

Apply here.

General Information

(255743)

Job title:

Attorney Mediator

Job location:

San Jose, CA 95113 United States

Requisition code:

Date posted:

05/09/13

Job type:

Full-Time

Compensation:

$53.96 - $56.66 Hourly
$4,317.10 - $4,532.96 Biweekly
$9,353.72 - $9,821.41 Monthly
$112,244.60 - $117,856.96 Annually

Job Classification

Job Category:

Other

Job Description

Job description:

Under general direction of the judge(s) of the court, this professional level position performs various quasi-judicial functions as conferred by the court making evaluations, recommendations, settlements, and/or dispositions on cases, subject to review by the presiding judge.
This professional level class performs quasi-judicial functions for the court in a variety of things, including Probate and Family Court. This class is distinguished from the Commissioner Class in that the latter has the same jurisdiction and same powers and duties as a judge of the court in assigned cases.

TYPICAL TASKS/REPRESENTATIVE DUTIES:
Reviews court files, documents, and related materials to assess cases;
Prepares reports, evaluations, and stipulations on assigned cases;
Prepares court documents, records, correspondence, and other written materials pertaining to case findings;
Holds pre-hearing conferences for the settlement or simplification of issues;
Prepares statistical and operational reports;
Analyzes and implements new legislation and local rules of court;
Assists in the development of new policies and procedures to meet the needs of the court and public;
Develops educational materials for the public;
Develops programs for bar and community outreach and other duties as assigned;
Drafts documents and assists litigants with unresolved issues prior to or at the hearing;
Examines documents and attends/assists at trials and hearings as requested by judicial officers;
Conducts informal hearings;
Applying rules of evidence and civil procedures.

WORKING CONDITIONS:
The work environment is generally clean inside buildings with limited exposure to dust, fumes, odors, and noise. Incumbents will be working under sometimes difficult and stressful conditions with frequent deadlines and expectation to produce high quality work under limited time constraints as well as periodic contact with angry and confrontational individuals. The ability to work independently as well as closely with others is required.

ESSENTIAL FUNCTIONS:
Specific tasks and duties may vary between assignments; however, the following are considered essential functions expected of the Attorney Mediator classification:
Frequent and ongoing use of a computer terminal to conduct a variety of the more advanced clerical functions and communications;
Periodic, regular, and/or occasional contact with employees in other court divisions, government agencies, the public and/or vendors with the ability to converse and respond appropriately to inquiries and requests;
Periodic to regular lifting, walking, and carrying of files, documents, and other court related materials. Incumbents must have the ability to lift and carry 10 lbs;
Work with time constraints and under pressure in some situations.

PHYSICAL DEMANDS:
Strength, dexterity, and coordination and/or ability to use a computer keyboard and read a video display terminal on a regular basis;
Ability to listen to verbal requests from the public and court staff, then respond
appropriately;
Dexterity and coordination to handle files and single pieces of paper, occasional lifting of objects weighing up to 10 lbs, such as files, stacks of paper, reference books, and other materials;
Frequent need to reach for items above and below desk level, sometimes with the assistance of a ladder or step-stool;
Standing and sitting for long periods of time is periodically required.

Job Requirements

Education, training, experience:

An eligible candidate must be an active member of the California State Bar and have a minimum of five (5) years experience in the full time practice of law. The ideal candidate will possess knowledge and abilities consistent with the highest standards of the legal profession, with expertise and training in the areas of mediation and domestic violence. Private practice is prohibited during the incumbent's tenure. Submission to a background investigation is required upon conditional offer of employment.

SUPPLEMENTAL INFORMATION:
Knowledge of:
Local, State, and Federal laws, rules, and procedures;
Rules of evidence and conduct of proceedings in trial and appellate courts of California and the United State and before administrative bodies;
Principles of civil, probate, and/or family law;
Principles, methods, materials, and practices of legal research;
Process and procedures of various areas of the Court, including procedures, forms, and documents used in court cases;
Family, Juvenile, or Probate Law software programs and data base information systems;
Principles, methods, and processes involved in obtaining and managing grants and contracts.

Ability to:
Establish and maintain effective working relationships with judicial officers, court staff, and public and private agencies;
Present statements of fact and law;
Argue clearly and logically in written and oral form as required;
Work effectively and communicate with a diverse population including those who are unable to read, have emotional and cognitive limitations, those under duress due to legal, financial, and personal problems, those with learning and/or physical disabilities or limitations, speak languages other than English, and clients who are confused, angry, hostile, or frustrated with the legal system;
Write clear and concise directions and procedures; and
Communicate effectively to explain and instruct aforementioned clients on applicable laws and procedures.

Apply here.

Cross-posted from the Straus Institute.

AIG has an opportunity for a Paralegal to work in the Legal Operations Center of its New York Office.

Performance objectives in this position are as follows:• Work closely with Legal Strategies team in managing, negotiating, monitoring and sourcing contracts;• Administer contracts in accordance with company policies and serve as primary point of contact regarding contract revisions;• Develop supplier performance strategy to ensure best service possible;• Utilize project management resources to ensure suppliers are in compliance;• Provide support in conducting due diligence surrounding mediator and arbitrator selection processes;• Serve as resource in clarifying arbitration procedures;• Conduct legal research, specifically relating to ADR best practices;• Ability to analyze complex issues and data;• Assist in identifying cost savings opportunities;• Create progress reports for senior management.

The ideal candidate should have:
Three to five years paralegal experience with strong research and administrative skills;• Bachelor’s degree;• Strong oral communication and writing skills;• Proficiency in Microsoft Office applications (e.g. Excel, Project, PowerPoint, and Word).

About Us
American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States.
AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises.
AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security.
United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S.

To apply, please visit www.aig.com.

Terms of Reference

1. The Organization
The Middle East Studies Center at Portland State University promotes understanding of the people, cultures, languages and religions of the Middle East. As a National Resource Center for Middle East Studies under the U.S. Department of Education’s Title VI program, the Center serves as a resource on issues pertaining to the Middle East through activities that reach students and scholars, as well as businesses, educators, and the media. The Middle East Studies Center supports academic conferences, workshops, cultural events, lectures, and a resource library.

The Middle East Studies Center at Portland State University promotes a critical understanding of the region with programs for K-12 educators that reflect its diversity and provide insight into the histories, cultures, languages, religions, politics, and contemporary issues of the Middle East. The Center offers a wide range of tools, resources, and programs to support educators in their teaching about the Middle East. The Middle East Studies Center at Portland State University is committed to supporting teaching and learning about the Middle East and to providing educators with the best tools and resources to support their teaching.

2. The Project
The Middle East Studies Center, with funding from the Qatar Foundation International, is developing Arab Culture through Literature and Film, a five-unit high school curriculum to increase knowledge about Arab culture. The materials will utilize a student-centered pedagogical approach that promotes critical thinking and respect and encourages engaged global citizenship. Students will study life and culture in the Arab world, spanning from Morocco in the west to the Gulf countries in the east, by engaging with primary sources including films, short stories, and poems (with translation). Giving voice to the Arab people and putting human faces on the Arab world will increase understanding and tolerance in the American classroom.

The curriculum will be organized in the following five units:
a. Introduction to Culture and the Arab World
b. Expressions of Religion in the Arab World
c. Language and Ethnicity
d. Gender Roles
e. Daily Life: Kinship, Marriage and Family

3. The Position
An experienced consultant is sought to help design and format the curriculum, create lesson plans, compile materials, and develop assessment tools.
The following are the specific activities to produce the expected deliverable by the consultant:
• Conduct a comprehensive review of existing curriculum and lesson plans at the MESC
• Develop format for compiling and creating the five teaching units
• Produce five teaching units including lesson plans, assessment tools, and accompanying materials
The possibility exists for consultant to present curriculum at one or more conferences; to be determined in consultation with the Middle East Studies Center.

4. Scope of Work and Deliverables
The Consultant is to deliver the output listed below working in close consultation with the Outreach Coordinator of the Middle East Studies Center.
Deliverables:
• A standardized format for the curriculum
• Five teaching units developed as self-contained modules including:
o Stated goals and objectives
o Scope and sequence
o Interactive lesson plans with specific learning outcomes
o Detailed formative and summative assessment tools
o Relevant Common Core State Standards and National standards for Foreign Language Education
o Resources for further learning

5. Time Frame
Work to be carried out over the course of 15 weeks, starting ASAP.

6. Work location
The consultant will be home based with regular meetings with the Middle East Studies Center by phone, skype, or in-person.

7. Recruitment Qualifications
• Demonstrated experience designing and developing curriculum
• Familiarity with Common Core State Standards and National Standards for Foreign Language Education
• Degree in Intercultural Education, International Education or related field (MA or PhD preferred)
• Understanding of Arab culture and familiarity with Arabic literature and film
• Knowledge of Arabic language an asset

8. Application
Please submit your resume and cover letter to Elisheva Cohen at e.cohen@pdx.edu by May 20, 2013.
Cross-posted from NYC-DR listserv.

Company Name: New York State Dispute Resolution Association, Inc.

Location: Albany, NY

Posted: May 2, 2013

Expiration: May 31, 2013

New York State Agricultural Mediation Program (NYSAMP) is a vibrant statewide mediation service dedicated to providing access to free and low cost alternative dispute resolution services to farmers and agribusiness. NYSAMP is seeking a highly motivated and qualified individual with exceptional interpersonal, organizational, program development and communications skills to direct and advance the program. Interested applicants must have 1) personal or professional experience, or other strong links, with the agricultural community and/or 2) experience implementing or overseeing dispute resolution programming. Supervisory experience, training experience, and knowledge of the Community Dispute Resolution Centers (CDRCs) is desirable.

Job responsibilities will fall under two main categories: program administration and development, and outreach. These responsibilities will include, but are not limited to, the following:

Program administration and development

Oversee case management
Train and maintain a roster of agricultural mediators
Produce quarterly reports and information as needed relating to program case analysis, training and finances
Review and revise marketing materials and operational procedures
In coordination with Executive Director, research and pursue other sources of funding to expand program's ability to respond to other agricultural issues.
Provide support and train CDRC staff to increase the capacity and effectiveness of local level outreach
Supervise NYSAMP Program Manager
Outreach

Build partnerships with agencies providing service to agricultural producers
Produce press releases, brochures, annual reports, and other materials
Meet with elected officials and other key governmental officials
Conduct speaking engagements and workshops at conferences and meetings
This is a salaried position with a hiring range of $45K to $50K, and is dependent on contractual funding from the USDA. Job responsibilities may be changed to meet the needs of the program.

NYSAMP is headquartered in Albany, New York and is a program of the New York State Dispute Resolution Association (NYSDRA), the leading membership association in New York for alternative dispute resolution professionals

For more information about NYSAMP please visit: www.nysamp.com

For more information about NYSDRA please visit: www.nysdra.org

For more information about the CDRCs please visit: http://www.nycourts.gov/ip/adr/cdrc.shtml

Application Deadline: May 31, 2013

All applications will be confidential.

HOW TO APPLY
To apply please send a resume and cover letter via email only to: Charlotte Carter, Executive Director, charlotte@nysdra.org

Business Summary:

Ocwen Loan Servicing, LLC (NYSE:OCN) is an industry leader in residential and commercial mortgage loan servicing with a 20 plus year track record of success. Headquartered in Atlanta, Georgia, with offices in Florida, Texas and Washington, DC as well as support operations in India and Uruguay, Ocwen has been featured in Time Magazine, National Public Radio, New York Times, and other national publications for our innovation, dynamic growth and ability to successfully help homeowners across the US.

As a leader in loan modifications, we strive to help struggling families meet their financial responsibilities and stay in their homes as well as help them address the concerns and complex questions they may have about their home and mortgage. Helping homeowners is what we do!

Make a difference by working in this dynamic, growing field for one of the most innovative and fastest-growing companies in the mortgage servicing industry. The Customer Care Center is a fast-paced, high-end call center and responsible for resolving early delinquency, addressing customer inquiries and providing outstanding customer service. As a Customer Care Coordinator you will work alongside highly motivated, well-educated peers who share your passion for providing the best possible service to our 600,000 plus customers. The position offers advancement opportunities and a competitive salary plus incentives for the above-average performer.

Position Description:

The Mediation Analyst is responsible for attending state mandated foreclosure mediation in an attempt to facilitate a workout and reach an agreement at the mediation. Mediation Analyst is charged with handling and expediting the resolution of “high touch” contested, disputed, litigated or court mandated foreclosure (F/C) mediations to control credit and reputation risk. Mediation Analyst is responsible for ensuring the performance and resolution of all accounts with a F/C mediation scheduled.

Position Responsibilities:

Portfolio Management (75%)

Mediation Analyst will primarily be responsible for telephonically attending, negotiating, and executing solutions for state mandated F/C mediations. Analyst will utilize all loss mitigation tools and strategies to minimize loss with the ultimate goal of resolving the contested issue. Analyst specialist will have delegated authority when attending F/C mediations. Analyst will be primarily responsible for executing the following functions on all F/C mediations scheduled:

Analysis of loan history, asset attributes, and customer contact to determine the merits of a dispute.
Work independently to resolve issues in regards to F/C mediations
Create an objective summary of the dispute and our position.
Negotiation of a resolution with homeowners and their representatives.
Communicating with our direct source attorneys when negotiating a resolution.
Specialists will make on the spot decisions to resolve and avoid continuing the mediations.
Need to be aware of special investor rules and guidelines for the phone mediations
Be a self starter and work independently to achieve the best results for the borrower as well as GMAC
Need to have knowledge of process and procedures of all internal departments (subject matter experts)

Analyst will be expected to maintain a thorough understanding of all Ocwen policies and procedures and to meet all individual and team goals for these functions.

Process Improvement (25%)

Increase the efficiency and effectiveness of Ocwen efforts to handle F/C mediations and contested, disputed, and litigated matters while also meeting loss mitigation goals.

Provide constructive feedback to associates and outside counsel in regards to F/C mediations
Support audit responses

Required Skills:

Education level:

Bachelor's degree or equivalent experience required
5 years of mortgage servicing experience and minimum of 3 years default experience

Special skills/abilities/competencies required:

Strong analytical skills – attention to detail

Ability to multi-task in a fast paced environment
Ability to think strategically
Capable of formulating tactics based on overall strategy
Strong interpersonal skills and ability to partner across the organization
Excellent communication skills, both written and orally
Asset management and customer service focused
Microsoft Office Suite Knowledge and experience
Bilingual capabilities (English/Spanish) preferred

CONDITIONS OF WORK:
Some travel required. Evenings, weekends, and overtime may be required to accomplish departmental goals.

Must be able to perform essential responsibilities with or without reasonable accommodation

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Apply here.

POSITION ANNOUNCEMENT

DIRECTOR OF FORECLOSURE MEDIATION

RESOLUTION SYSTEMS INSTITUTE, CHICAGO

Do you have experience in foreclosure and/or mediation? Are you committed to expanding

the use of ADR in the courts, especially to address the nation’s housing crisis? If so, this

might be the job for you.

THE RSI MISSION

The mission of Resolution Systems Institute (RSI) is to strengthen justice by enhancing court

alternative dispute resolution (ADR) systems. RSI accomplishes our mission by:

• Developing and improving court ADR programs

• Monitoring and evaluating court ADR programs

• Providing informative resources regarding court ADR, particularly through CourtADR.org

RSI, a non-profit organization, has received a grant from the Illinois Attorney General to incubate

foreclosure mediation programs across Illinois. For more information on RSI, see AboutRSI.org.

RESPONSIBILITIES

The Director of Foreclosure Mediation assists Illinois courts in creating, maintaining and expanding

innovative and sustainable foreclosure ADR programs. There are three areas of focus: direct

assistance to three northern Illinois counties in developing and operating their foreclosure mediation

programs; providing training to foreclosure mediators throughout the state; and assisting the RSI

Research Director with developing and implementing a monitoring and evaluation system in all

programs.

DUTIES

This is a three-year position supported by a grant from the Illinois Attorney General.

• Consult on system design of new court foreclosure mediation programs

o Conduct outreach to – and meet with – judges, court administrators, lenders, legal

service providers, housing counselors, mediators and other stakeholders

o Advise on goal-setting, program procedures, rule-writing, ADR ethics, and

monitoring and evaluation

• Hire, train and supervise Foreclosure Mediation Program Coordinators in three target

northern Illinois judicial circuits

• Develop and maintain close working relationships with stakeholders in three target circuits

• Identify issues in programs as they arise, develop strategies to address issues, and implement

strategies

• Work with RSI Research Director to consult with all target circuits in state regarding

monitoring and evaluation

o Provide assistance with local case management and statewide online monitoring

system

• Assist with designing and delivering 2-day and 40-hour mediator trainings across state

• Develop annual plans for incubation program. Track and analyze results

• Draft and submit reports to funders

• Write about foreclosure incubation in RSI vehicles and external publications

• Develop and maintain standing as foreclosure ADR expert

• Occasionally work in other areas of RSI not directly related to foreclosure mediation

• Frequent travel around Illinois required

QUALIFICATIONS

• EDUCATION: Bachelor’s Degree or higher

• EXPERIENCE: Minimum 3 years of experience in a similar position; equivalent education

may substitute for experience

• Knowledge of dispute system design, ADR and mediation, and the U.S. judicial system

• Excellent research and writing skills, strong oral communication skills

• Experience conducting professional training and giving presentations

• Management experience, including staff supervision

• Ability to work independently, manage complex projects, and complete work accurately and

on deadline

• Experience working with people from a wide variety of backgrounds

• Highly computer literate in all Microsoft office applications (e.g. Word, Excel, Access), and

experience with general office IT applications

• Must be an innovative problem-solver, a strategic thinker and have a positive outlook

BENEFITS

This three-year position is eligible for an excellent benefits package, including a PPO health

insurance plan, dental coverage, life insurance, vision insurance, and paid vacation, holidays and sick

time. Salary is $46,000 annually.

APPLICATIONS

Applications will be reviewed on a rolling basis. Only individuals who are being invited to continue

in the RSI selection process will be contacted. This position is expected to start in June of 2013.

Submit cover letter, resume and writing sample by mail, e-mail or fax to:

Lindsey Fila

Director of Administration

Resolution Systems Institute

11 E. Adams Street, Suite 500

Chicago, IL 60603-6302

E-mail: lfila@aboutrsi.org

Fax: (312) 922-6463

NYSDRA just learned of an employment opportunity as the Director of Human Rights in Tompkins County. Our contact thought that the position might be of interested to anyone with ADR background and noted that "the qualifications include people with dispute resolution or mediation knowledge/skills. One of the most important components of this particular job is the ability to conciliate, mediate and help people to resolve conflicts before they become a legal case that must be handled through the New York State Department of Human Rights (costing all taxpayers additional money)."

From the posting:
"The incumbent will handle all inquiries from employers, employees, landlords, tenants, individuals and organizations regarding interpretation of the Human Rights Law or other problems involving the rights of individuals. He or she will investigate complaints and allegations in an attempt to conciliate problems on a local level, and refer cases to other organizations where deemed appropriate. The incumbent is responsible for the administration and enforcement of anti-discrimination laws, affirmative action, equal opportunity and compliance programs, policies and regulations and for coordinating the functions of the Human Rights Commission and for carrying out the policies of the County
Legislature. The position operates under the general direction of the County Administrator with wide latitude allowed in the
administration of the overall program.

Here is a link to the online application process: Director of Human Rights

Additional details and full description are available on the NYSDRA website: www.nysdra.org

Cross-posted from NYSDR listserv.

Executive Director
MetroWest Mediation Services - Framingham, MA
MetroWest Mediation Services, Inc. (MWMS) is seeking an Executive Director to begin in August 2013.

MWMS, established in 1979 as Framingham Court Mediation Services, is a not-for-profit community mediation program serving the MetroWest area. Its mission is to mediate disputes and to educate individuals and organizations to use mediation to resolve community, family and business disputes. MWMS provides direct service in both community and court-referred matters where parties are seeking a peaceful, non-adversarial method for resolving their dispute. MWMS offers mediator training to volunteers and professionals, middle/high schools, organizations, professional associations, business and industry, as well as customized conflict resolution workshops and technical support for implementing new programs.

In addition to the Executive Director position, MWMS currently employs a part-time Case Coordinator. The Executive Director coordinates a panel of thirty community volunteer mediators. The Executive Director is responsible for over-all, as well as the day-to-day operations of the agency and reports directly to a Board of Directors.

Executive Director:

Develops, manages and works to expand MWMS programs relative to alternative dispute resolution methods;
Oversees the fiscal affairs and financial management of the agency including fundraising and grant writing;
Staffs the Board of Directors’ meetings and works collaboratively with the Board of Directors to ensure the successful operation and sustained viability of the organization;
Supervises agency staff and trains volunteer mediators;
Co-mediates with staff and volunteer mediators
Maintains and further develops relationships with the ADR Office of the Massachusetts Administrative Office of the Trial Court, Massachusetts Office of Public Collaboration, the Community Mediation Coalition of Massachusetts, community non-profit agencies, schools, local municipal departments, elected and appointed county/state officials.
Successful candidates will possess the following skills or experience:

Bachelor’s Degree, advanced degree preferred;
Demonstrated interest and experience in the field of mediation;
Experience working in a non-profit, volunteer-based agency, and with a Board of Directors;
Experience in planning and program development;
Experience in developing, obtaining and implementing successful fundraising;
Experience in financial management and budgeting;
Ability to communicate clearly and effectively before a variety of audiences;
Ability to write and edit in a clear and concise manner;
Computer and database skills;
Supervisory and managerial experience, including the ability to maintain a positive work environment and an effective working relationship with employees, board members, volunteers and court personnel;
Ability to delegate work assignments and monitor program operations to projected timelines;
Salary range is $40,000 - $50,000 per year.
Compensation may be increased based upon the Executive Director’s success in developing the Organization, expanding the reach of its services and increasing revenue.

Interested applicants, please e-mail:

A letter of interest; and
A resume or curriculum vitae;
To: Charles L. Solomont, President of Board of Directors

Review of resumes shall begin in May, 2013, and the new Executive Director is expected to begin in August, 2013.

The Search Committee will acknowledge the receipt of your application by e-mail.

MetroWest Mediation Services, Inc. is committed to a policy of equal employment opportunity for all individuals without regard to race, color, religion, sex, sexual orientation, marital status, age, veteran status, national origin or disability. We encourage applications from women, persons of color, sexual orientation minorities and others who will contribute to the diversity of the organization.

Case Manager Mediation(Job Number: AHM00010O)

American Honda Motor Co., Inc.


Description

The role of the Mediation Specialist is to review and assess pre-litigation dispute cases for resolution consistent with company, state and federal guidelines. Thorough research and review of all pertinent information is required to ensure that Honda’s position is reached in the best interest of the customer and the company, and to protect all parties from subsequent liability.

Responsibilities:
Case Management
Vendor Coordination
File Aging
Qualifications

Bachelor’s degree in Automotive Technology or equivalent work-related experience.
Experience handling customer complaints effectively.
Automobile technical knowledge.
Experience in a dealer service drive or as a technician is helpful.
Good communication and organization skills.

Apply here.

Mediation Assistant
Job#: 188422
Positions: 1
Posted: 04/29/2013
Job Type: Full Time
Location: Bellevue, WA
Department: Litigation
Category: Routh Crabtree Olsen
Salary: Hourly
Benefits: Full Benefits

Job Description
RCO Legal, P.S. is a dynamic, evolving law firm that continues to grow and expand. We are looking to add a Mediation Assistant to our Bellevue Litigation Team. RCO values customer service, competence, and integrity.

RCO specializes in the representation of financial institutions, investors, title insurers, housing authorities and select businesses in all matters related to servicing, mortgage banking, consumer finance, title insurance, real estate finance, and the enforcement of mortgage loans.

The Mediation Assistant is responsible for data entry, coordination with mediation staff and mediation preparation.

Duties and Responsibilities:

Data entry
Mediation coordination with other staff and attorneys
Mediation preparation
Other duties as assigned

Skills/Requirements
Minimum of one year office related experience, preferably in a busy legal setting
File processing experience
Experience working with paralegals and attorneys preferred
Experience working in a high volume and fast paced environment
Strong spelling and grammar skills
Strong organizational skills
Strong communication skills
Ability to maintain records and prepare reports
High proficiency with computers and ability to learn new programs quickly
Must be flexible and have well developed interpersonal skills
Excellent customer service skills
Great follow up skills
Benefits:

Medical, dental and vision
401K
Generous paid time off policies
Hourly compensation
We are an innovative, technologically driven company that leads in multiple industries; law, mortgage banking, and finance. We have the stability of a 30+ year firm but the growth of something new and exciting. We value the right team fit, so we invest in training the right person and providing ongoing training as the industry changes. If you commit to the highest professional standards, thrive in a fast paced environment, enjoy challenges, and take initiative, our team might be the perfect fit.

Apply here.

Director, Finance and Administration
Public Service Commission

A skilled, strategic leader and planner to oversee high-level financial and administrative services

Location: Whitehorse, YT
Closing date: May 10, 2013
Requisition: #2529
Salary: $87,324 to $119,925 per annum

The Finance and Administration branch works closely with and in support of other branches to provide financial management, analysis and support. It also provides computer support and systems administration; manages corporate records; coordinates Access to Information and Protection of Privacy (ATIPP) requests; and manages space, equipment and departmental reception services.

An astute and tactical leader with extensive management experience, you will direct the planning, development, delivery and evaluation of top-level financial and administrative services, including finance, records management, ATIPP and administration.

With a professional stature that has earned you the respect and ear of senior-level decision makers, and your keen ability to build rapport, you will provide the Public Service Commissioner and department directors with expert advice, support and guidance. Along with developing and implementing department policies and programs alongside other members of the senior management team, you will also serve as a strong advocate for the department and its interests on interdepartmental committees and initiatives.

Essential Qualifications

• Successful completion of a professional accounting designation or equivalent program
• Considerable experience managing the delivery of senior-level financial and administrative services, involving the development, implementation and evaluation of corporate programs, policies and strategies
• Financial experience within the public sector (an asset)

Candidates who have education, training and/or experience equivalent to the above list of essential qualifications will be equally considered.

Desired Knowledge, Skills and Suitability
Along with strong strategic planning and leadership skills, you have the ability to advise senior management on financial management strategies and operational directives to meet department fiscal challenges and goals as well as the ability to be effective in the capacity of a collaborative senior management representative of the department’s interests for corporate initiatives and on interdepartmental committees. Strong service excellence and accountability ideally complete the picture.

Approved candidates will be provided reimbursement of interview/relocations expenses, if required, in accordance with the Interview & Relocation Expense Directive.

We are the Yukon public service. Every day, we come together to serve the people who live here, and to make a difference in so many ways—from simple to extraordinary and everything in between. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural and recreational amenities, all set in a spectacular natural environment.

For more information, please visit our website or contact Renee Paquin, Director of Corporate Human Resource Staffing at email: renee.paquin@gov.yk.ca  or 867.667.5024.

To apply, please visit our website at www.employment.gov.yk.ca.

Contact: AAA Regional Vice President, Michael Marra: michaelmarra@adr.org

Responsibilities:
Under direction of the Regional Vice President (RVP), the Regional Director has overall responsibility for the delivery of Alternative Dispute Resolution (ADR) case management services of assigned cases. The Director also assists with the development and promotion of American Arbitration Association’s (AAA) ADR services.

Specific Duties:

• Manages assigned cases within the scope of the AAA rules and procedures with decision-making authority and the exercise of independent judgment and discretion for case issues.
• Proactively identifies expectations regarding the AAA's case management services and works closely with parties and neutrals to identify and deliver timely and cost-effective dispute resolution services.
• Serves as the primary or secondary case management contact with parties and neutrals on assigned cases.
• Advises arbitrators on procedural hearing management and related issues.
• Analyzes needs, problems and trends of users in addition to the quality of delivery by identifying and utilizing relevant metrics available through the use of existing database.
• Responds to inquiries regarding the AAA's ADR services, including service by our panel members in a timely manner consistent with the needs of high customer service standards.
• Participates in hearings/conferences and provides feedback and recommendations where appropriate to the RVP in order to maintain or improve the quality and delivery of services.
• Helps to recruit panel members consistent with the AAA's Qualification Criteria for Admittance to the Roster of Arbitrators and Mediators and participates in the review of panel members based on existing caseloads and panel needs.
• Reviews and tracks trends regarding the regional markets where we provide our services.
• Makes recommendations and offers feedback to RVP and Case Management on procedural issues and/or other service related-matters.
• Plays a vital role in the regional legal, business and ADR communities, with a focus on being a resource to facilitate the resolution of disputes and to promote the overall use of AAA's ADR services.

Other Responsibilities and Duties:

• Works with the Regional Vice Presidents and Case Management Department on an on-going basis to ensure service consistency.
• Works with various other corporate departments to ensure effective case management, excellent client service, good neutrals relations, and effective regional and Center operations.
• Assists with arbitrator training programs and elections as necessary
• Supervision of additional administrative staff as may be necessary.

This description represents a list of the general job duties and will include other duties as assigned by the Regional Vice President, Case Management Center, or Corporate Office.

Education/Experience:

Bachelor's degree and paralegal certificate and/or J.D. are preferred with experience in the legal or related industry and/or court system. Prior supervisory experience in a customer service or legal related industry is also preferred.

This is a manager level, full time exempt position and the working hours may vary to accommodate the caseload and customer service expectations.

Other Requirements:

• Excellent MS Office Suite skills (Excel, Word, Outlook, PowerPoint, etc)
• Strong written and oral communication skills
• Ability to review and analyze complex legal documents
• Proactive and independent work ethic
• Ability to work in a highly confidential and high profile environment

ALL CANDIDATES MUST SUBMIT A COVER LETTER, RESUME AND REFERENCES TO BE CONSIDERED. Applications missing any of the above will NOT be considered.

SALARY FOR THIS POSITION IS IN THE $48,000 TO $59,000 RANGE.

Equal Opportunity Employer M/F/D/V
· Location: New York - Midtown

· This is at a non-profit organization.

· Principals only. Recruiters please don't contact this job poster.

· Please, no phone calls about this job!

· Please do not contact job poster about other services, products or commercial interests.

Sr. Grievance & Appeals Administrator(Job Number: 178229)


At Kaiser Permanente Northwest, the work you do every day supports the health of our members. That's because each of us-from our business professionals and IT team members to our RNs and physicians on the front line of care-shares a commitment to providing the best possible care experience. Widely regarded as a mecca for outdoor enthusiasts, the Pacific Northwest blends urban bustle with open space in a way that is sure to enhance your own state of well-being. Looking to build a rewarding career in an environment that supports your success? Join us and put your beliefs into practice.


Description

Decrease plan exposure to bad faith or breach of contract law suits, regulatory sanctions, employer-group penalties and adverse media by effectively resolving complaints, grievances and appeals region-wide in compliance with federal/state/contractual laws/regulations, plan policy and legal principles; enhance employer-group retention through resolution of complex or sensitive complaints, advise Care Delivery managers working with difficult customers to ensure contractual and legal requirements are met, promote member retention and reduce plan liability.

Essential Functions:
• Adjudicate customer grievances, appeals and exception requests; assess plan obligation and potential risk; comply with federal/state and contractual laws/regulations; negotiate settlements; develop and submit appeal summaries to the Centers for Medicare & Medicaid Services (CMS) for Health Dispute Resolution, Federal Employee Health Benefit (FEHB) appeals to Office of Personnel Management (OPM); provide contract interpretations; research and develop oral and written case summaries; provide written and oral testimony to support HP Counsel and Contract Administration in response to Administrative Law Judge/Oregon Health Plan hearings, small claims courts, law suits and arbitrations
• Resolve complicated or sensitive employer-initiated complaints; negotiate satisfactory resolutions with Care Delivery administrators and Health Plan departments
• Provide complaint information for trending and specific employer-group interventions
• Respond to formal inquiries from public figures, Insurance Commissioners, federal/state/public agencies to establish and maintain positive relations and comply with state/federal regulations
• Ensure plan consistency in organizational responses and represent senior managers by developing written responses to inquiries or complaints directed to Health Plan and regional senior leaders
• Analyze research, initiate action and provide written response within required timelines
• Inform key managers of sensitive inquiries and recommend options/solutions
• Advise and direct interventions of Care Delivery managers and physicians when dealing with difficult, sensitive and high risk member/patient or group situations to promote member and group satisfaction and retention
• Reduce potential plan liability by ensuring compliance with explicit and implicit contractual obligations and federal/state government laws/regulations
• Support plan and affiliated providers/managers/staff when dealing with members who demonstrate inappropriate, abusive, intimidating or physically violent behaviors; issue warning letters, develop behavioral contracts or case management protocols or terminate member's membership according to Health Plan protocol
• Perform other duties as requested
Qualifications

Basic Qualifications:
• 2 years of experience working directly with customers in a service, marketing, risk management, or health care related role disseminating complex information orally and in writing to customers, staff and clinicians
• 2 years of experience negotiating settlements, resolution of disputes, or negotiating process/policy changes with customers and higher level managers
• 1 year of experience in position using medical terminology to determine what treatment or level of care was provided or to interpret information for further dissemination or decision-making
• High School diploma or GED
• Thorough knowledge of medical terminology
• Basic knowledge of health care benefits and services
• Knowledge of clinical services, policies and procedures
• Ability to assimilate and apply complex and diverse state/federal regulations, accreditation requirements, and similar material
• Demonstrated experience providing effective, positively received presentations to groups
• Demonstrated ability to use word processor or computer terminal
• Excellent oral communication skills; demonstrated ability to negotiate in highly charged emotional situations, defuse anger and resolve conflicts both in person and over the telephone by utilizing a variety of mediation, conflict resolution and negotiation methods
• Excellent writing skills; demonstrated ability to summarize complex and sensitive information, and write reports/memos/letters in a clear, concise, non-judgmental, non-threatening and effective manner
• Excellent judgment, analytical and problem-solving skills; demonstrated ability to interpret complex medical, contractual or legal material, identify important issues, assess completeness or adequacy of information, make independent decisions under a frame work of general policy and develop effective recommendations
• Excellent time management/prioritization skills; demonstrated ability to handle multiple tasks, with shifting priorities, successfully meeting deadlines with a high volume of work

Preferred Qualifications:
• Minimum of 2 years of plan experience; working knowledge of plan service agreements, operational structure/policies/procedures
• Intermediate/competent knowledge of internal computer systems including Lotus Notes/HealthConnect/Common Membership/Diamond/Axium/MS Office/Resolute
• Basic knowledge of federal and state regulations pertaining to adverse benefit determinations, grievances and appeals and provision of care/services
• Basic knowledge of legal concepts; e.g., contract law, malpractice


Salary Range:
$66,740 - $91,460
Primary Location: Oregon-Portland-Kaiser Permanente Building 500 NE Multnomah St.

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon - Fri

Working Hours Start: 8:00am

Working Hours End: 5:00pm

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: None

Job Level: Individual Contributor

Job: Insurance / Claims

Public Department Name: Member Relations

Travel: No

Job Eligible for Benefits: Yes


Apply here.

Responsible for servicing the workers’ compensation claims for Staffmark and EMS employees in a given geographical area. Develops and maintains client/branch relationships, including proper claims protocol; investigates and resolves day to day problems associated with the business.

Duties and Responsibilities
Self Insurance Claims:a. Administrates new and current workers’ compensation claims.
b. Makes decisions pertaining to claim compensability. Coordinates appropriate light duty work for claimants. Management has final say on compensability decisions.
c. Responsible for allowance/denial of state required forms filed by/for claimant. Management hs final say on allowance decisions.
d. Represents Company at hearings or mediation when necessary.
e. Ensures timely and accurate payments for workers’ compensation claims.
f. Adjusts medical bills according to state fee schedule, computes claimant’s average weekly wage, processes and distributes checks to physicians and claimants.
g. Works with claimants and/or claimant’s representatives in settling claims. Management has final say on settlements.
h. Works with legal representation in reference to Workers’ Compensation claims hearings/mediations and represents Company when requested.

2. Fully-insured States:
a. Liason between branch/client

3. Reviews claim reports, gathers claim information from Company representatives, claimant and physicians and reviews medical reports pertaining to claims.

4. Operates computer and peripheral equipment necessary to process data and maintains properly labeled claim files.

5. Performs miscellaneous duties as needed.

Requirements
Qualifications
1. 1. Two year degree and three to four years of experience is required along with a thorough knowledge of Workers’ Compensation law or a combination of education and experience.
2. Knowledge of, and ability to use Microsoft Office products.
3. Excellent communication (both written and verbal) and customer service skills.

Apply here.

Executive Director
Neighborhood Mediation Center
for more info - mediatenmc.org

To apply send confidential resume to:
Neighborhood Mediation Center
c/o Dr. Carlos D. Romo, Chair,
200 Ridge Street, Suite 230,
Reno, NV 89501
(775) 544-9768

Divorce and Family Law Paralegal needed for mediation center.
3-5 years’ experience. Calendaring, tracking mediations, court hearings, filings, and financial disclosures. Document prep, case-flow management/files. Excellent organizational and interpersonal skills, patience and maturity. Must be able to independently handle heavy caseload. Good relationships with clerks and legal community. Knowledge of procedure, rules, codes, etc. Ability to work with both parties in a neutral setting. Client relations/management, client retention, coaching, strategizing. Intermediary for neutral mediators. Good computer skills - MS Office, WordPerfect, Legal Solutions.

Apply online here.

Job Title: Alternative Dispute Resolution Practitioner
Opening Date/Time: Thu. 04/04/13 12:00 AM Pacific Time
Closing Date/Time: Fri. 04/19/13 4:30 PM Pacific Time
Salary: $79,082.00 - $100,256.00 Annually
Job Type: Career Service, Full Time, 40 hrs/week
Location: Chinook Building - 401 5th Avenue, Room 131, Seattle, Washington
Division: Department of Executive Services

Print Job Information | Apply

Summary Benefits Supplemental Questions

Make a difference! The Department of Executive Services is looking for an experienced Alternative Dispute Resolution professional to join our fast-paced, dynamic team. This position is responsible for providing mediation, facilitation and other dispute resolution services for individuals and groups in King County as well as the inter-agency dispute resolution services through the Inter-Local Conflict Resolution Group (ILCRG).

The King County ADR Program Services include conflict coaching, mediating and facilitating complex work place and public interest disputes, training in conflict resolution, communication and negotiations,; facilitating collective bargaining grievance discussions, and chartering and facilitating labor management committees. The ADR Program is dedicated to creating new products that support the responsible stewardship of County resources by reducing the cost of conflict for King County employees, government, the tax payers, and our regional partners.

The ILCRG is a unique, regional program created jointly by the King County Executive and the King County Labor Council in 1998 to provide third party neutral services to resolve conflict. The ICLRG is a leader in regional governance, partnering with over 70 member cities, counties, and other public entities and over 30 unions to provide mediation services.

Our ideal candidate will have experience negotiating skillfully in tough situations in a fair and diplomatic manner. Must be a highly competent conflict resolution professional with a passion for pursuing the program's goals with energy and drive.

WHO MAY APPLY: This recruitment is open to all qualified applicants.
WORK SCHEDULE: This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime-eligible. This position is paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. – 5:00 p.m., Monday through Friday. Incumbents may be required to work extended and/or flex scheduled work hours to respond to service needs.

REQUIRED MATERIALS: The following materials are required:

King County Application Form
Resume
Letter of Interest
Supplemental questionnaire
Please Note: Your application will be rejected as incomplete if you do not include the requested and relevant information in the on-line application and include the information only on the letter of interest and/or resume. Applications that state “see my resume” or “see my personnel file” are considered incomplete and will not be accepted. Resumes and cover letters are not accepted in lieu of a completed job application.

CONTACT INFORMATION: Please direct questions about this recruitment to: ramon.soliz@kingcounty.gov

Job Duties:
Conduct conflict queries in work groups and other group conflicts. Provide oral or written analysis of the conflict and service recommendations to the contracting party.
Design and deliver conflict resolution interventions.
Design training curriculum and present to mediators, work groups and the County at large.
Conduct mediations.
Assist in evaluating mediators for certification.
Conduct periodic program evaluations and make recommendations.
Participate in outreach efforts.
Manage special projects and events.
Provide conflict coaching.
Facilitate work group discussions and labor management committees.
Build and maintain relationships with key County, Union and Regional contacts.

Experience, Qualifications, Knowledge, Skills:
A Bachelor’s degree in social sciences or a related field.
A minimum of 100 hours advanced ADR training.
Three (3) years' full-time experience providing conflict resolution and mediation services and training.
Professional Mediation Certification, or the ability to obtain certification within first six months of employment.
Skill in assessing the root causes of conflict; designing and implementing appropriate conflict interventions, including coaching, mediation, facilitation and training; using advanced techniques and strategies to build consensus among people with conflicting points of view; understand what motivates groups; ability to pick up on positions, intentions and needs and predict what groups will do across different situations.
Skill in curriculum design and training presentation.
Skill in communicating effectively, verbally and in writing to a variety of audiences and settings: one on one, small and large groups and with peers.
Comfortable handling hot and controversial topics; can manage group processes during a presentation; can change tactics midstream when something isn’t working.
Skill at working as a team member.
Knowledgeable about working in large organizations, understands and adapts to the organizational culture; sensitivity to how organizations function; knows how to get things done through formal and informal channels.
Skill in personal assessment of strengths and weakness; seeks and incorporates feedback; gains insight from mistakes; is receptive to talking about short-comings and gaining new skills. Able to model conflict resolution skills.
Skill in interactions with a diverse work force; able to adjust processes to support the equitable treatment of all.
Skilled at maintaining relationships with internal and external customers; gains their trust and respect; maintains confidentiality as appropriate; meets the expectations and requirements of customers; gets first-hand customer information and uses it to make improvements in products and services.
Skilled at dealing with ambiguity; can effectively cope with change; can comfortably handle risk and uncertainty and make decisions without having the total picture. Able to handle multiple competing and priorities; planning, organizing and project management.
DESIRED QUALIFICATIONS:

15. Familiar with collective bargaining principles and practices.

16. Internal resource in a large organization.

17. Five (5) years full-time experience providing conflict resolution and mediation
services and training.

Supplemental Information:
RECRUITMENT PROCESS:
Please make sure your specialized experience/requirement(s) can be identified in your application materials.

Your application, resume and letter of interest will be used to determine whether you meet the job qualifications listed on this announcement. The information in these materials will be compared to your responses to the supplemental questions. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Those applicants that possess the most competitive background in directly related experience, knowledge, and training may be contacted for interviews. Professional supervisory reference checks will be conducted prior to any offer of employment.

More info here.

Job title: DIRECTOR OF FORECLOSURE MEDIATION

Job location: Chicago, IL 60604 United States

Requisition code:

Date posted: 04/04/13

Job type: Full-Time

Compensation: This is a full-time position with the Center for Conflict Resolution through July 31, 2013, with medical, dental, and life insurance benefits, and a 403(b) plan available. Starting salary in the mid-$50,000 range depending on experience. The extension of this role is contingent upon grant funding from the County.

The Center for Conflict Resolution (CCR) provides mediation services as a partnering organization for the Circuit Court of Cook County Mortgage Foreclosure Mediation Program (Program), along with The Chicago Bar Foundation, The Chicago Community Trust, Illinois Housing Development Authority, and multiple pro bono and legal aid organizations, housing counseling agencies and community-based outreach organizations. CCR provides the core mediation services for the Program, including management and oversight of the mediations and recruiting, training and supporting a dedicated corps of volunteer and contract mediators.

The Director of Foreclosure Mediation for CCR oversees the daily operations of the mediation component of the Program, inclusive to responding to all inquiries, complaints and the planning and organization of such resolution, managing a team of 3 case managers and a pool of contract and volunteer mediators to assure efficiency and effectiveness.

Job Requirements
Education, training, experience:

4 year College degree required; Juris Doctorate preferred.
Mediation experience required. Candidates should have a proven track record of conducting15 mediation sessions or more, with a preference for experience in mortgage foreclosure mediation. Experience with the Circuit Court of Cook County Mortgage Foreclosure Mediation Program (or similar) preferred. The position also requires experience with project management at the executive level, strategic planning, foreclosure law and mediation and legal system terminology. Excellent written and verbal communication skills are a must and successful candidates will have, experience working with stakeholders and in a team environment as well as autonomously. Sales Force software/technology experience is a plus.

Apply online here.

Job Title: Mediation Counsel
PN: 730.12
Agency: Supreme Court of Ohio
Opening Date: Wed. 04/03/13
Closing Date/Time: Sun. 05/05/13 11:59 PM Eastern Time
State Salary Range: $37.80 - $40.65 hourly
$78,624.00 - $84,552.00 annually
Job Type: Full-Time, Permanent, Exempt
Location: Franklin County, Ohio
Promotional Bid classified position (may include promotion, transfer or demotion)
Pay Range $78,624.00 - $84,552.00
Hours of Work 8:00 a.m. - 5:00 p.m.
Division Judicial & Court Services
Job Location Thomas J. Moyer Ohio Judicial Center 65 South Front Street Columbus, OH 43215
All applications must clearly indicate how the Minimum Qualifications & Position Specific Minimum Qualifications, if applicable, are met. Applications that do not indicate this, will not be given consideration.
*IMPORTANT NOTE: Please do not include your Social Security Number (SSN) with your on-line application and/or documentation. If attaching a document that contains your SSN, please redact (black out) SSN before attaching it to your application.

The State of Ohio is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, religion, age, disability or military status in employment or the provision of services.
When contacted for an interview, an applicant who requires special accommodations due to a disability should notify the office at the time he/she is contacted so that proper arrangements can be made for the interview.

Job Duties

The Supreme Court of Ohio is seeking an experienced attorney for the position of Mediation Counsel. In conjunction with the section manager, this position will assist in the operations of the Dispute Resolution Section and serve as the primary mediator for litigants with cases before the Supreme Court and the Court of Claims of Ohio.

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Conducts mediation for cases pending before the Supreme Court and the Court of Claims; reviews and analyzes pleadings, motions, transcripts, exhibits, and briefs to create an effective mediation strategy; examines alternative solutions; schedules, conducts, and manages mediation cases in collaboration with Supreme Court and Court of Claims offices; creates status reports and statistical analysis; monitors settlement agreements to ensure effective case management.

Coordinates the development and delivery of dispute resolution services for disputes arising among state, county, and local public officials throughout Ohio.

Monitors, interprets, and synthesizes dispute resolution related trends and research, including state and federal legislation, statutes, rules, case law, policies, and procedures to provide recommendations and regular reports for judges, magistrates, court personnel, the Commission on Dispute Resolution, and relevant external agencies and Supreme Court and Court of Claims staff.

Drafts dispute resolution rules and standards; creates best practices, forms, and other resources to promote efficient and effective dispute resolution program operations.

Under direction of Section Manager, works collaboratively with the Supreme Court of Ohio Commission on Dispute Resolution; provides staff support for subcommittees; maintains productive relationships with other appropriate national, state and local agencies. Attends state and national seminars, participates in appropriate bar association committee activities and otherwise.

Provides supervision of student intern/externships and fellowships.

Participates in other duties as assigned.

Minimum Qualifications:
Requires an active Ohio law license in good standing (or ability to obtain an Ohio law license within six months of employment).

Requires a minimum of six years of experience practicing law.

Requires a valid driver’s license.

Requires availability for statewide, overnight travel and nontraditional work hours.

Requires the ability to exercise judgment, decisiveness, meet deadlines, and creativity in situations including, but not limited to, legal negotiations. Requires the ability to communicate effectively, in writing and verbally (including public speaking), with supervisor, co-workers, justices, judges, attorneys, litigants, court personnel and/or the public.

Experience using dispute resolution methods to resolve cases at both trial and appellate levels and experience serving as a mediator is preferred.

Experience working with cases filed in the Court of Claims of Ohio is preferred.

Proficiency in Microsoft Office Word, Excel, Outlook, and PowerPoint is required.

*Special Requirements: This position is regularly exposed to sensitive information and the incumbent is expected to keep any such information strictly confidential.

Supplemental Information:
This is an exempt unclassified position that reports to the Manager, Dispute Resolution Programs and the normal work hours are 8:00 a.m. - 5:00 p.m. with availability for statewide, overnight travel and nontraditional work hours, as needed. An attractive benefits package is offered, including medical, dental, vision, retirement plan, life insurance, deferred compensation and leave time. The expected starting pay range is $78,624.00 - $84,552.00.

At-Will Employment
The Supreme Court of Ohio is an at-will employer that seeks to attract, employ, and retain highly skilled and motivated individuals, attempts to maintain staff continuity for the efficiency of its operation, and desires to foster and maintain an ethical, professional, and impartial work environment. Pursuant to Adm. P. 4 (At-Will Employment), no person shall be offered or denied a position of employment with the Court, and no employee shall have the employee's employment terminated based upon political party affiliation, political activity permitted under Adm. P. 17 (Employee Code of Ethics), or other partisan considerations. Further, no employee shall have the employee's employment terminated without cause unless upon the concurrence of a majority of the Court which shall include the Chief Justice.

Application Process
To be considered for this opening, candidates must apply online at www.careers.ohio.gov and submit all of the following on or before, Sunday, May 5, 2013:
1. Complete demographic information;
2. Attach a cover letter;
3. Attach a resume;
4. Attach the names and contact information for three professional references; and
5. Complete the supplemental questionnaire.
Applicants currently employed by the Supreme Court are further asked to notify the HR Officer via email after submitting an online application. In response to your application, this system will send you a confirmation email. Interviews will be scheduled as soon as practical. We will contact you if you are selected for an interview. Please do not duplicate your application and please, no phone inquiries. You may check the status of this position on our website at: http://www.sconet.state.oh.us/Employment/Default.aspx.

Apply here.

Employee Relations Officer at Atlanta Public Schools in Atlanta, GA

EMPLOYEE RELATIONS OFFICER (HUMAN RESOURCES)-1300996

Description
Closing Date: 4/12/2013

The Employee Relations Officer is responsible for and coordinating the investigation and resolution of internal complaints including but not limited to discrimination, sexual harassment, employee misconduct, mediation requests, or requests for accommodations on the basis of a medical impairment. Provides employees direction in matters related to grievances/appeals and other disciplinary matters. Understands federal and state laws, polices, procedures and regulations. Serves as administrative officer to the civil service commission and represents District in Civil Service (disciplinary process) for classified employees. This position reports to the Employee Relations Manager (ER).

Performance Responsibilities:
Coordinates investigations of alleged employee misconduct, harassment, discrimination, and medical accommodations
Represents Board of Education in hearings and arbitrations by performing such tasks as interviewing potential witnesses, planning and hearing preparation, preparing exhibits, and performing examination and cross-examination of witnesses during hearings. Present oral arguments to outside agents and draft briefs
Drafts and reviews complex contract language, policies and procedures
Conducts second level grievance hearings and issue findings
Conducts some workplace investigations and final determinations
Advises and assist district administrators and supervisors on school district policies, procedures and regulations in resolving day-to-day employee issues
Collects and reviews data, plans negotiation strategy, and prepares proposals and counter proposals
Facilitates workplace trainings related to federal and state laws, polices, procedures and regulations and mediation between employees
Must be able to assist and/or facilitate meetings with employee representative organizations
Assists managers in the development of department policies and procedures
Assists managers with performance management and documentation process
Other duties as assigned

Qualifications
Education:
Bachelor's degree in Human Resources or a related field required
Juris Doctorate preferred
Work Experience:
A minimum of 5 years experience in a work environment within any of the following areas: employee relations, training, mediation, or conducting hearings regarding employee wrongdoing.
Extensive knowledge of employment laws and regulations
Certifications/Licenses:
A valid Driver's License is required (must be able to visit various school locations or work sites)
Professional Human Resource (PHR) or Senior Professional in Human Resources (SPHR) within 2 years of employment preferred
To be considered all applicants must apply at http://www.apsk12.org/HRS/hrs_taleo.aspx?2042Nav=%7C&NodeID=481

Job Title: Workers Compensation Claim Representative - Waukesha
Area of Interest: Argent
Position Type: Full Time - Established
Job Description: Summary of Responsibilities

Handle all Workers' Compensation losses assigned with minimal supervision and guidance from the manager. Handle claims in the moderate to complex severity range. Make use of all available resources to research and formulate decisions on coverage and law issues, conduct thorough investigations, evaluate exposures and liability, and negotiate settlements with claimants and attorneys. Manage customer relationship for assigned accounts, including communication on all of their claims. Other responsibilities include effective reserving practices, monitoring file activity with a diary system, presentation of claim files to the claim committee, and participating in training activities. Must be able to drive company vehicles. May conduct on-site investigations and Customer meetings. Attend pre-hearings, hearings and mediations. Oversee outside attorneys handling litigated files.

Preferred Experience and Skills

5-7 years prior Workers' Compensation claims handling experience, preferably in Wisconsin and Iowa
Basic knowledge of personal computers
Interpersonal skills
Negotiation skills and problem solving skills

Preferred Education and Training

Bachelor's degree in Business, Insurance or related field
Associate in Claims designation
Completion of the Program in General Insurance
Requisition Number: ARG-663
Country: U.S.
State: Wisconsin
City: Waukesha

Apply here.

Job Number: 3586774
Job Title: Default Mediations Supervisor
Location: Tampa, FL
Business Unit: Carrington Mortgage Services
Position Type: Full Time

Carrington Holding Company and the Carrington Family of Companies have evolved into a vertically integrated operating businesses that direct every aspect of the life cycle of single family assets. Its core capabilities include investment and fund management, residential mortgage special servicing and origination, property management and maintenance, and real estate sales and settlement services.

With more than three decades of experience and guided by a consistent philosophy, Carrington has built the infrastructure necessary to maximize value during any
market cycle.

POSITION SUMMARY:

Manages and oversees all activities related to handling appearances (in-person or telephonically) on residential mortgage loans in the foreclosure process. Supervises and directs staff to ensure all foreclosure mediation activities are carried out to minimize company cost and/or liability. Perform all duties in accordance with company policies and procedures and all state and federal regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Carries out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include hiring and training employees; planning, assigning, and directing work; monitoring performance, rewarding, and disciplining employees; and addressing complaints and resolving problems.
Monitors, evaluates, and approves department forms and/or documents to ensure compliance and timeliness of foreclosure process.
Monitors foreclosure vendor activities to ensure adherence to established service level agreements and compliance with state-specific requirements.
Reviews, evaluates, and approves requests for additional fees, fee waivers, and bidding losses, with low to moderate loss severity.
Maintains departmental information system support files.
Evaluates and adjusts department processes to maximize efficiency and effectiveness and improve departmental performance.
Represent CMS in Court hearing in Foreclosure matters.
High percentage of travel is required.
Performs other duties and special projects as assigned.

ESSENTIAL KNOWLEDGE, SKILLS & LICENSES:

Ability to multitask and respond effectively to foreclosure issues required.
A strong drive to accomplish goals, coupled with a high sense of urgency required.
Ability to be a team builder who can foster interdepartmental cooperation utilizing excellent written and verbal communication skills required.
Ability to supervise and coordinate the activities of the staff, monitoring workflow and productivity.
Ability to delegate responsibilities clearly required.
Familiarity with a variety of the field's concepts, practices, and procedures required.
Ability to train and motivate employees required.
Experience working with policies, statutes, and procedures required.
Ability to read and interpret mortgage documents, reports, and attorney correspondence required.
Knowledge of the foreclosure process is required.
Ability to interact with Management and to provide or gather information.
Ability to make decisions that have significant impact on the department’s credibility, operations, and services.
Ability to organize and prioritize work schedules of others on long-term basis.
Ability to compute, analyze, and interpret complex statistical data and/or to develop fore¬casts and computer models.
Ability to formulate complex and comprehensive materials such as legal documents, authoritative reports, official publications of major scope and impact, etc., and/or to make formal presentations.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree or equivalent work experience
Three (3) to five (5) years’ experience in banking/mortgage preferred.

We provide base compensation, incentives and an excellent benefits plan including three weeks vacation. Our culture is 'hardworking but fun'. Our dress code is business casual with two casual days per week. The hours for this position could be ideal for someone who is working while completing a degree. Carrington Mortgage Services is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, gender, national origin, ancestry, age, marital status, sexual orientation, veterans status, physical or mental disability or any other legally protected category. CMS will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Apply here.

Center for Conflict Resolution
Position Available: MANAGER OF MEDIATION SERVICES
Looking for an opportunity to enter into the field of mediation? Want to receive mediation training and gain dispute resolution experience? Join our team-oriented, friendly and professional staff at the Center for Conflict Resolution and get a head start in the world of Alternative Dispute Resolution.

The Organization: The Center for Conflict Resolution (CCR) is an independent, not-for-profit organization, whose funding comes from public and private sources. CCR provides mediation services to the Chicago area, focusing on people of limited means, nonprofits, and institutions supporting the public and community interest. CCR's programs are run by a staff of twelve and more than 120 volunteer mediators. For more information about the organization, see www.ccrchicago.org

Position Responsibilities:

Coordinate mediation sessions at CCR's office and at various court programs.
Schedule mediation sessions and mediators.
Maintain case records.
Supervise and monitor mediator performance.
Manage CCR's various mediation programs including the following: Juvenile Court of Cook County, Daley Center, Rolling Meadows, Markham, Bridgeview, Skokie and Maywood Courthouses.
Mediate periodically at the above-described sites upon successful approval through CCR's 40-hour mediation training.
Qualifications: The qualified candidate must:

Be able to work in a team environment, as well as independently;
Possess excellent communication and organizational skills;
Have ready access to a car;
Have seasoned computer skills;
Have a bachelor's degree;
Spanish fluency required.
Hours, Benefits, and Salary: This is a full-time position with medical, dental, and life insurance benefits, and a 401(k) plan available. Starting salary $35,000.

NO PHONE INQUIRIES.

Deadline to Apply: Applications will be reviewed on a rolling basis until a candidate is hired.

CCR is an Affirmative Action Equal Opportunity Employer

Applicants must apply online at www.columbia.edu under "Employment."

To apply for this position, you may use the following link. Link
to
posting: jobs.columbia.edu/applicants/Central?quickFind=135315.

Or go to Jobs at Columbia and search for job title "University
Ombuds
Officer or the position number, JAC# 069230.

TITLE: University Ombuds Officer

GRADE: UGR

DEPT: Office of the Ombudsman

TITLE POSITION REPORTS TO: University President

BASIC FUNCTIONS:
The University Ombuds Officer, with the Associate University Ombuds
Officer,
provides the Ombuds Office resources for confidential complaint
handling and
neutral, informal conflict resolution to all Columbia University
students,
faculty, and employees. The Ombuds Officers may work with
individuals or
groups to facilitate communication and collaborative dispute
resolution,
either by offering options for self-help or by mediating mutually
agreeable
outcomes. Supervises the Associate Ombuds Officer, who takes
leadership
responsibility in gathering anonymous aggregate data and other
information
for upward feedback to administrators when patterns of concern
brought to
the office indicate problem areas or trends. While maintaining
impartiality, the Ombuds Office may serve as an organizational
resource to
recommend improvements in policy and procedures.

RESPONSIBILITIES:

1. Dispute Resolution/Consultation and Referral
40%

-Provides impartial and confidential consultation to members of the
campus
who are aggrieved or concerned about an issue or dilemma -Remains
independent, neutral and impartial, exercises good
judgment -Provides
information and assists in interpreting University policies and
procedures
-Provides referrals and assists in facilitating access to other
resources as
appropriate, including information about filing formal
grievances -Assists
visitors by identifying issues and generating options for
resolution;
facilitates the visitor's assessment of the pros and cons of options
-Encourages self-help; coaches visitors on negotiation skills and
constructive approaches to durable conflict resolution -Obtains the
visitor's permission before taking direct action toward
resolution -While
maintaining confidentiality, conducts appropriate informal inquiry
to better
understand all perspectives on a given concern -With permission,
consults
with all parties to clarify and analyze issues, facilitate
communication,
and develop mutually agreeable strategies and cooperative process
for
complaint resolution.
-When appropriate, facilitates group meetings, uses shuttle
diplomacy or
negotiation to facilitate multi-party participation in conciliation,
and
mediates to arrive at mutually acceptable resolutions -Develops and
implements innovative models for conflict resolution

2. Upward Feedback on Policies, Procedures, and Climate
20%

-Serves as a resource for administrators in identifying areas in
need of
improvement, formulating or modifying policy and procedures, raising
issues
that may surface as a result of a gap between the stated goals of
the
institution and actual practice or incidents -Reviews periodically
the
patterns of grievances; makes appropriate recommendations for
policies or
practices that would reduce or prevent recurrence -Acts as a liaison
between
individuals or groups and the campus administrative structure,
serving as a
communicator or informal facilitator -Functions as a sensor within
the
campus community to surface problems or trends; if appropriate,
recommends
creative ways to address these concerns -Identifies and provides
early
warning of new areas of organizational concern, upward feedback,
critical
analysis of system need for improvement, and makes system change
recommendations

3. Community Outreach and Education
20%

-Provides on-going education and communication about the Ombuds
Office role
to all potential visitors and to leadership and
decision-makers -Designs and
conducts training programs for the campus community in dispute
resolution,
negotiation skills, civility and related topics -Keeps up-to-date on
all
changes and developments within the schools and programs of the
University

4. SUPERVISION OF STAFF
10%
-Lead, manage, and develop staff
-Oversees the gathering and reporting of anonymous data as conducted
by the
Associate Ombuds Officer

5. OMBUDS OFFICE OPERATIONS
10%

-Official representative of the Ombuds Office -Leadership
responsibility and
authority over the budget -Maintains strategic planning for the
office:
budget projections, programs, and service enhancements -Plans and
adheres to
office operational protocols and standards of practice -Ensures that
the
integrity of the office is upheld through best practices including
independence, fair process, neutrality, impartiality,
confidentiality, and
timely attention to the resolution of issues while treating people
with
dignity and respect.

STAFF SUPERVISION:
Supervises Associate Ombuds and Administrative Assistant

RESPONSIBILITY FOR BUDGET:
Full responsibility

MINIMUM QUALIFICATIONS:
Bachelor's degree required. At least 8 years' experience in relevant
professional work, required.

ADDITIONAL POSITION SPECIFIC MINIMUM QUALIFICATIONS:
-Must have neutral active listening skills and ability to
communicate
effectively with a diversity of individuals, both orally and in
writing.
-Must be professional in demeanor, demonstrate integrity and honor
confidentiality; must be able to develop a reputation for dealing
fairly,
responsibly and in a timely fashion with all members of the
community -Must
have the ability to problem-solve, to gather and analyze information
impartially to negotiate effectively while protecting
confidentiality, and
to offer options for conflict resolution that are responsible,
constructive,
and creative.
-Must understand impact of procedures and decisions for all
stakeholders
including the organization; must have strong and broad impartial but
inclusive networking skills.
-Must have deep cultural competence, capable of working effectively
with
people from different backgrounds, different status levels and areas
within
the University -Must be skilled in effective conflict negotiation,
understanding of organizational development and change
management -Must
currently be, or willing to become, an active member of professional
ombudsman organizations; must adhere to the Code of Ethics and
Standards of
Practice of The International Ombudsman Association; expected to
continually
enhance professional skills through training courses within the
profession
and related fields, and, if not already certified, to apply to
become a
Certified Organizational Ombudsman Practitioner after one year of
experience
in the role.
-Senior leadership integrity, authority and gravitas

PREFERRED QUALIFICATIONS:
-Advanced degree
-Experience in conflict resolution and mediation strongly preferred.

New York State Dispute Resolution Association, Inc.
Membership and Communications Manager

The New York State Dispute Resolution Association, Inc. (NYSDRA), the leading membership association in New York for alternative dispute resolution professionals, is seeking a highly motivated and qualified individual with exceptional interpersonal, organizational, information technology and communications skills to manage the organization’s membership services, marketing, events, and communications needs.

Interested applicants should have a Bachelor's degree in Business Administration, Communications, or Public Relations, or other related field, and 3-5 years experience in non-profit organization management. The following are required skills: high-level computer proficiency, including IT hardware and software expertise (Microsoft Windows, Adobe Creative Suite, website content management, web-based database programs); experience with nonprofit and/or membership association management; exceptional communication and organizational skills. Experience in the dispute resolution field is highly desirable. The Membership and Communications Manager will report directly to the Director of Program Operations, and will work in close consultation with all NYSDRA stakeholders and partners, including staff, organizational and individual members, the Board of Directors, and vendors.

Job responsibilities will fall under four main categories: membership, communications and marketing, events, and administrative support. These responsibilities will include, but are not limited to, the following:

Membership
• coordinate membership recruitment and renewals
• establish, maintain, and deliver member services and benefits
• serve as liaison to the Board Membership Committee

Communications and Marketing
• maintain website via content management software
• design and develop e-mail, social media, and written communication materials
• maintain database consisting of members, prospective members, and stakeholders

Events
• coordinate and provide support for events, including webinars, workshops, and an annual fall conference
• negotiate venue and service contracts

Administrative support
• provide administrative support for Executive Director and Board
• coordinate preparations for Board meetings in partnership with the Executive Director and Board President

This is a salaried position. Please provide salary requirements with application.

NYSDRA is headquartered in Albany, New York.
See our website for more information on NYSDRA: www.nysdra.org

Application Deadline: April 19, 2013

To apply please send a resume and cover letter via email only to:
Alison Ritchie, Director of Program Operations, alison@nysdra.org.

All applications will be confidential

Apply here.

Special Assistant

United Nations - New York, NY
This position is located in the Office of the United Nations Ombudsman and Mediation Services (UNOMS) established as an informal pillar of the new system of administration of justice to make available the services of impartial and independent persons to address the work-related issues of staff members. UNOMS mediation services shall be available to all staff members of the Secretariat, the Funds and programmes (UNDP/UNFPA/UNICEF/UNOPS) and UNHCR. The incumbent will report to the United Nations Ombudsman.

Responsibilities

Under the overall guidance of the ASG and within delegated authority, the incumbent will be responsible for the following duties:

- Coordinate substantive and administrative support to the UN Ombudsman in discharging his/her responsibilities, including conflict resolution services, special initiatives such as outreach to senior level bodies, executive meetings and senior management bodies and substantive support for meetings by the preparation of documents, presentations, and follow-up;

- Support strategic and operational planning by advising the ASG and the Director on matters relating to the effective direction of office operations, assisting with the preparation, implementation and monitoring of the office work plan and actively contributing to the development of solutions to operational issues that may arise;

- Support the Director of Office, including coordination and information management, by acting as focal point for administrative activities related to budget funding and human resources matters, implement special projects for the Office’s work programme and prepare related materials for the Director of Office;

- Organise and assist in the preparation of written statements, talking points, background papers and draft reports; organise intra-departmental meetings chaired by the ASG, arrange the agenda and coordinate follow-up action as appropriate;

- Represent the Office as focal point on assigned issues by attending the various meetings, conferences and working groups; make presentations on assigned topics/activities and represent the Office as focal point on assigned issues; accompany and support the ASG to meetings and project conferences, as needed;

- Act as liaison for internal and external reviews of the Office including the implementation of recommendations;

- Perform other duties as required.

Competencies

PROFESSIONALISM

Knowledge of administrative, budgetary, financial and human resources policies and procedures. Ability to apply various United Nations administrative rules and regulations in work situations. Conceptual analytical and evaluative skills to conduct independent research and analysis. Knowledge of alternate dispute and conflict resolution mechanisms and competence in seeking fair and equitable solutions to and prevention of employment related problems. Knowledge of the peacekeeping context. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

COMMUNICATION

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

PLANNING AND ORGANIZING

Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent) in social science, international relations, conflict resolution, public administration, management or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Training in alternate conflict resolution is desirable.

Work Experience

A minimum of seven years of progressively responsible experience in project or programme management, administration, or related field. Experience in support to a senior manager is required. Experience with human resources and/or budget preparation is required. Experience with alternative conflict resolution is desirable. Qualifying years of experience are calculated following the receipt of the first level university degree recognised by the United Nations.

Languages

English and French are the working languages of the United Nations Secretariat. For this post fluency in English (both, oral and written) is required. Knowledge of another official language is desirable.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee
United Nations

Cross-posted from NYC DR listserv

Professional Facilitator
HCD International - Lanham, MD
Lanham firm is seeking a full-time Professional Facilitator for a position located in the Baltimore Region. Candidates should possess excellent written and verbal skills, have a meticulous attention to detail, and be a dependable team player. Minimum Bachelor's degree required, Master degree preferred.

The facilitator should have the following skill set:
- Expertise in facilitation techniques to effectively lead multidisciplinary groups with diverse perspectives through coherent discussions with the purpose of making high-quality decisions and meeting defined goals (prefer certification or specific training in facilitation).
- Subject-matter knowledge of healthcare (preferably Medicare or Medicaid) and/or program integrity.
- Experience exercising prudent judgment and effectively managing large groups in a high profile, rapidly changing environment.
- Demonstrated ability to remain a neutral leader in a dynamic environment. Experience and/or training in conflict resolution and mediation techniques.
- Demonstrated ability to manage participants (including agency leaders, clinicians, data analysts, policy experts, and law enforcement agents), time, calls, and issues for multiple meeting types ranging from strategy sessions to action oriented missions.

The facilitator must have the demonstrated capabilities to perform and train staff on the following activities:
- Lead Mission Preparation: Develop a facilitation strategy based on the objectives of the mission and the background of the participants. Identify the materials, staff, documents, and supplies necessary to support the strategy. Meet with the support staff (such as the analyst recording notes, the information technology lead, and other assistants) to finalize the agenda and ensure that the team supporting the mission understands the strategy and objectives.
- Facilitate Mission: Facilitate the mission to accomplish the documented objectives. Maintain the schedule and time constraints. Maintain/steer dialogue on key points. Exercise techniques that promote communication and draw out vital points. Recognize and resolve conflicts. Recognize spoken and unspoken concerns. Gain commitment on takeaways decisions. Recognize the audience and guide the discussion to accommodate different meeting styles. Guide closure of meeting, review major accomplishments, and give next steps.
- Contribute to Follow-Up Materials: Assist in preparation and review of briefing highlight papers that tell the “story” of meeting and captures outcomes for submission to senior leadership.

This full-time position is available immediately. Salary is negotiable with great benefits. Send cover letter and resume with the subject line "Professional Facilitator."

Apply here.

Ombudsman Mediator(Job Number: 171794)


At Kaiser Permanente Northern California, you’ll join a team of health advocates who share your passion for helping people. From our financial professionals and IT team members to our RNs and physicians on the front line of care—we work together to help our members achieve their best level of wellness. And you’ll be inspired to do the same. Whether you dream of sailing the bay, hitting the slopes in the Sierras, hiking Yosemite, attending the opera, or strolling the vineyards, you’ll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. Northern California’s largest health plan, Kaiser Permanente provides you with the resources, scope, and opportunity you need to realize your goals. Come see for yourself.


Description

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution. This position serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant, & practitioner for dispute resolution. This role acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Lastly, it brings issues to senior leadership to address care delivery improvement efforts & promotes effective relationships/communication between patients & providers.

Essential Functions:
• Implements the healthcare ombudsman/mediator (HCOM) program
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives
• Develops an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences
• Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, including receiving inquiries for dispute resolution, listens impartially, & questions the patient/staff to help put the problem into perspective
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues
• Analyzes & recommends options to assist the parties in the resolution of their dispute
• Serves as an impartial & independent third party for clients, focusing upon patient care issues
• Facilitates contact w/ other appropriate local/regional departments as necessary
• Develops collaborative relationships within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns, & complaints
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness
• Maintains data set to support the evaluation of the effectiveness of the program
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints
• Identifies & informs upper management of patterns & trends affecting patient care
• Participates within the KP patient safety/risk management community
• Establishes external network of Ombudsman professionals to foster on-going program improvement & 'up-to-date' information
Qualifications

Basic Qualifications:
• Extensive ( 10+ years) progressive experience in clinical or management roles in a health plan or multifaceted health care system desired
• Clinical or hospital/healthcare background (usually 10+ years) required
• Evidence of having taken & passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take & pass a 40 hours or more Ombudsman training course within the first 90 days of employment
• Evidence of having taken & passed 40 hours or more Mediation course or equivalent experience (usually 100+ cases) or take & pass a 40 or more hour Mediation training course within the first 90 days of employment
• Bachelor's degree required
• Master's degree in business, health care, public administration or related field desired
• Knowledge of relevant healthcare regulations (including HIPAA), accreditation standards, Ombudsman & Mediator Code of Ethics & state tort system (as it relates to medical malpractice)
• Knowledge of KP preferred
• Analytical/data management skills
• Program development expertise (strategic direction, work planning, communications, & implementation)
• Excellent written, presentation, & communication skills
• Analytical/data management skills
• Expertise in interpersonal skills, including active listening & relationship/trust/consensus building
• Ability to work w/ difficult situations w/ multiple interests/parties involved
• Flexibility to travel to various KP &/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities
• Flexibility to travel to various locations across the program for training, advanced training, workshops, & presentations
Primary Location: California-Modesto-Modesto Medical Center 4601 Dale Rd

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon - Fri

Working Hours Start: 8:00am

Working Hours End: 5:00pm

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Individual Contributor

Job: Healthcare / Hospital Operations

Public Department Name: Administration

Travel: No

Job Eligible for Benefits: Yes



External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.

This is a recurring position--apply here.

Small, client-focused jury / trial consulting company looking for young talent to grow in place.

Our mission--to help our clients understand how jurors make decisions and prepare more persuasive cases to present at mediation, arbitration, and trial. Your mission—to support experienced consultants and case managers in designing & carrying out jury research projects & providing trial strategy advice to clients while learning to become a consultant yourself.

We are busy, fast paced and intense small business; everyone wears many hats. Those who thrive are typically high energy, curious & self-motivated people, flexible, team-oriented and enjoy the opportunity to grow in place. We work hard, reward hard work & excellence, and take care of our employees. We are dedicated to teaching the insights and skills necessary to deliver great trial consulting services and to running a company that lives by the same social science insights we teach to our clients.

Overnight travel for stays of up to a week are part of the job, as is off-hours work.

Position Requirements:

Graduate social science degree;
Quantitative and/or qualitative analysis experience
Excellent writing skills
Excellent analytical abilities
Excellent oral communication skills
Computer skills in Microsoft Office (Word, Excel, PowerPoint & Outlook)
Comfort with technology and ability to learn new programs and apps
Self-motivated
Able to anticipate issues or problems and act to solve problems or prevent them from occurring
The ability and willingness to pitch in and help other team members as needed, including at night and on weekends when necessary
The ability to work on multiple projects simultaneously
The ability to work under pressure with tight deadlines while keeping a calm, positive, can-do manner
Travel overnight, including occasional week-long trips.
Project self-confidence and professionalism, as employees must be able to work effectively with attorneys and corporate clients
Desirable Qualifications

Experience in jury research and trial consulting, market research or political consulting
Experience with SPSS and basic statistical analysis
Experience working with databases
Please email your resume, your graduate school transcript, a recent writing sample, and a cover letter explaining:

Why you are interested in becoming a trial consultant.
What skills and qualities you have that you believe would make you a good trial consultant.
Any specific accomplishments, qualities and experiences that make you a top candidate.
What you are looking for in a company.
Also briefly discuss three books or articles that you have read in the past year that have inspired you and affected your understanding of human psychology, decision making, group processes or culture.
Please note that we will not respond to any applications that do not include the materials requested above or that come from anyone without graduate level social science training. A law degree is not the equivalent of graduate level social science training.

Apply here.

ADR Advisor

FEMA--apply here.

SALARY RANGE: $39.57 to $39.57 / Per Hour
OPEN PERIOD: Monday, March 25, 2013 to Friday, March 29, 2013
SERIES & GRADE: AD-0301-00
POSITION INFORMATION: Temporary - Intermittent employment not to exceed 2 years
DUTY LOCATIONS: MANY vacancies - Location Negotiable After Selection, United States
WHO MAY APPLY:
All United States Citizens

JOB SUMMARY:
Do you desire to protect American interests and secure our Nation? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce.

This position is being announced under FEMA's Reservist Program. This is a 2 year appointment in the Excepted Service. Employment is on an intermittent basis.

KEY REQUIREMENTS

This position requires a Public Trust background investigation.
You must be a U.S. citizen to be considered for this position.
Travel will be required.
You must be able to obtain and maintain a Government credit card.
DUTIES:

As an ADR Advisor in FEMA's Reservist Program, your responsibilities will require you to:

Provide workplace conflict resolution and prevention services in disaster field offices.
Deliver training in conflict resolution skills, listening and problem solving with only one party, troubleshooting employee problems, conflict coaching, resolving work group conflict, team building, facilitating meetings and group participation processes, and mediating a small number of cases.
Network with field office leadership and staff to build rapport, assess dispute resolution needs, and represent the ADR Office in a manner that is at all times friendly, diplomatic, collaborative, and professional.
QUALIFICATIONS REQUIRED:

You must meet eligibility and qualification requirements by the closing date of this announcement.

To qualify for this position, you must possess:

A four year undergraduate degree from an accredited college or university;
150 or more hours and/or 30 semester hours of training in the practice skills of mediation, facilitation, and other conflict resolution or organizational ombudsman techniques; AND
At least three (3) years experience in one of the following areas: (a) providing conflict resolution services to include mediation, group facilitation and consensus building, and delivery of conflict resolution training that shows your ability to perform progressively more complex, responsible, and difficult dispute resolution work within organizations OR (b) acting as an organizational ombudsman providing conflict resolution services that include mediation, group facilitation and consensus building and delivery of conflict resolution training that shows your ability to perform progressively more complex, responsible, and difficult dispute resolution work within organizations.
HOW YOU WILL BE EVALUATED:
Your application includes your:

1. Resume,
2. Responses to the online questions,
3. Required supporting documents;

Your application must show that you meet all requirements for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position.

To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If you are qualified, you will be referred to a selection panel for consideration.

Applicants qualifying based on their FEMA Qualifications System (FQS) letter are encouraged to submit a copy of the letter.

We recommend that you preview the online questions for this announcement before you start the application process.

To preview questions please click here.
BENEFITS:

This position is temporary and intermittent and you will work during disaster declarations.
You will be paid only during times of deployment.
You will be paid sick leave and earn one hour of sick leave for every 20 hours in a pay status, up to four hours each pay period.
You will be eligible to enroll in Federal Employee Health Benefits (FEHB) when in a pay status of 14 days or more. Enrollment in FEHB terminates upon entering a non-pay status.
OTHER INFORMATION:
If you are a male applicant born after December 31, 1959, you must certify that you have registered with Selective Service System or are exempt from having to do so.
All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Deployments may include working in excess of eight hours a day, or in excess of 40 hours in a given week, including weekends and holidays, and under stressful, physically demanding, and austere conditions. When activated and deployed, you serve in a federal travel status and are entitled to lodging, transportation and per diem reimbursements for authorized expenses in accordance with federal travel regulations.
All candidates must be available to deploy at all times during the term of this appointment unless pre-approved through authorized Reservist leave. Reservists may take up to 60 days of unpaid Reservist Leave per year.
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.
This position has a security designation of "High Risk" and requires a Public Trust Background Investigation (BI).
HOW TO APPLY:

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday) - see Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.

Step 1 - Create or Upload a Resume with USAJOBS (www.usajobs.com)
We suggest you go to the end of the "Qualifications & Evaluations" section of the job announcement to preview the online questions. You may need to customize your resume to ensure that it supports your responses to these questions. Resume Tips

Step 2 - Apply Online
Click the "Apply Online" link on this page. You will then be directed to USAJOBS where you must select a resume. After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so). You will then be required to answer a few questions, and submit all required documents. To return to your saved application, log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Apply Online" to continue.

Step 3 - Answer the Online Questions and Submit Your Online Application
If this is your first time on FEMA's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.

Step 4 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover-sheets for your required documents. (See Step 5 for details.) Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted. You may also track your application status from your USAJOBS account.

Step 5 - Submit Required Documents
You can submit any required or optional documents (described below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your social security number from anything you submit. Document Upload: You may upload supporting documents in one of two ways:

1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS. OR

2. You may upload a document to an existing application by logging in to your USAJOBS account. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on it and select "Apply Online." Move through your existing application until you reach the "Documents" page and select "Upload" to add a document to your application. Be sure to review your complete application to confirm that the document(s) uploaded properly.

In the "Application Review" section, you should see your uploaded documents listed on the "Vacancy Documents" screen. Once you see them, click "Finished;" you will then be returned to USAJOBS.

Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number is on the cover-sheet.

REQUIRED DOCUMENTS:
We recommend that you submit the following documents:

FEMA QUALIFICATIONS SYSTEM (FQS) LETTER
If you received a FQS Letter, you should submit the letter with your application.
OPTIONAL FORM (OF) 306, Declaration for Federal Employment
The OF-306 can be located at http://www.opm.gov/Forms/pdf_fill/of306.pdf
AGENCY CONTACT INFO:
Denise Hayes
Phone: 800-879-6076
Fax: 999-999-9999
TDD: 800-877-8339
Email: denise.hayes@fema.dhs.gov
Agency Information:
FEMA - Federal Emergency Management Agency
Please read entire announcement
Please apply online
Washington, DC
20472
US
Fax: 999-999-9999
WHAT TO EXPECT NEXT:
You may check the status of your application for this position at any time by logging into your account at www.usajobs.gov. We also recommend you opt to receive status change emails through USAJOBs. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

GENERAL STATEMENT OF DUTIES: This position is designed for individual with strong relationship building skills who is interested in catalyzing support and participation of various underrepresented groups in the larger community and in government. The person in this position serves as a liaison to underrepresented groups in the community, engages in skill building, facilitation, dialogue, conflict management, develops social capital within and across various cultural communities and connects them to government. Performs related duties as required.

DISTINGUISHING FEATURES OF THE CLASS: The work in this class involves responsibility for creating networks of engaged members of various underrepresented groups, connecting them with local government and other partners to remove barriers to accessing services and achieving quality of life. The work requires exercise of independent judgment and is performed with considerable independence. The employee in this position reports to the Human Rights Director and work is reviewed by the Human Rights Director through reports, conferences, and results achieved.

WORK ENVIRONMENT: The person holding this position will work irregular hours and may be required to work nights, weekends, and holidays as necessary to complete assigned duties and responsibilities. Work is performed in a variety of settings including offices, community meetings, businesses, classrooms, and homes in the community. Frequent independent travel throughout the city is required.

Examples of Duties:

EXAMPLES OF WORK (ILLUSTRATIVE ONLY):

ESSENTIAL: The goal of this position is to engage underrepresented groups in the democratic process, connect individuals with shared cultural identities to each other and to the larger community, and work with underrepresented groups and partners to identify and remove barriers to engagement in the community and in institutions. Sample tasks include:

• developing relationships where people of underrepresented groups feel connected to government, connected within and across groups, and connected to other institutions;
• partnering with other organizations to develop a series of ongoing opportunities for diverse community members to come together to engage each other in dialogue and learning about their relationship to one another and historical inequities to develop understanding and prevent conflict;
• developing programs that advance understanding of how diversity, equity, and inclusion impact the experiences of community members in underrepresented groups so that people are welcome and included in the community;
• mediating disputes and developing staff and community members' skills to handle difficult conversations and conflict within and across cultural communities;
• developing and coordinating cultural ambassadors from amongst members of underrepresented groups to facilitate engagement of residents in identifying needs, issues and barriers impacting their communities;
• sharing information with City departments and institutions throughout the community regarding the needs of underrepresented groups and barriers to inclusion and participation in the community and in institutions;
• collaborating with departments and partner organizations to adapt policies and services to meet the needs of various groups;
• creating systems and a long-term sustainable structure for the ongoing engagement of underrepresented groups in government and in the larger community;
• evaluating trends related to hate incidents and discrimination to help identify appropriate community interventions;
• maintaining accurate records and preparing reports related to program activities;
• responding to inquiries and serving as staff liaison to the Human Rights Commission.
• assisting on occasion with investigations of formal discrimination complaints, conciliation and public hearing procedures.

Typical Qualifications:

KNOWLEDGE, SKILLS AND ABILITIES:

ESSENTIAL: This position requires a broad skill set centered around intercultural communication, social identity development, and group dynamics such as:

• considerable knowledge and understanding of policy, context and the role of local government in a democracy;
• considerable knowledge of civil rights law in the United States and an understanding of the origin and causes of discrimination;
• the ability to develop an awareness of community culture and subcultures within the community;
• successful experience working with cultural identity groups who do not share the cultural identity of the person holding this position;
• experience in the field of diversity and inclusion, multicultural education and/or multicultural identity development;
• the ability to foster an environment where culturally diverse people can work together cooperatively and effectively to meet community and organizational goals;
• the ability to establish and maintain effective working relationships across cultural differences with employees, businesses, community organizations, and the general public;
• considerable knowledge of the principles, practices and techniques related to dialogue, intercultural communication, transforming conflict, collaborative decision making, consensus building and group facilitation that fosters a chosen accountability and asset based approach;
• the ability to manage one's own and others' emotions and values in order to assist people in navigating change;
• the ability to mediate in highly charged and emotional situations involving issues of identity and respect, with a preference for experience in transformative mediation;
• the ability to work with partners to develop systems to provide mediation services within government and in the community;
• the ability to facilitate learning experiences related to identity development, conflict styles, and intercultural communication;
• the ability to adapt to fulfill a variety of functions both independently and in a team;
• the ability to maintain records and prepare reports;
• the ability to communicate effectively, both orally and in writing;
• the ability to make public presentations;
• the ability to plan, organize, and prioritize work;
• the ability to conduct and analyze independent research;
• the ability to use technology and social media;
• the ability to speak a language in addition to English;
• a work style that is self-motivated, reflective, self-aware and adaptive and that includes the ability to fulfill a variety of functions in a team environment without direct supervision;
• a demonstrated ability to follow a management philosophy that is input oriented and values problem solving and the development of partnerships;
• a demonstrated ability to be a team player
• a desire to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.

ACCEPTABLE EXPERIENCE AND TRAINING:

Some paid or volunteer experience in work which has included extensive interaction with underrepresented groups in the United States and graduation from an accredited college or university with major coursework in a related field; or any equivalent combination of experience and training which provides the essential knowledge, skills and abilities.

Supplemental Information:

SPECIAL REQUIREMENTS:
Possession of or ability to obtain and maintain a valid Iowa Driver's License or, alternatively, the ability to travel independently throughout the community.

APPLICATION: Please submit an application and resume to Randy Peck, Personnel Manager, City Hall, 50 West 13th Street, Dubuque, Iowa 52001-4864 by April 2, 2013. (Applications and resumes submitted via this website are received by Mr. Randy Peck and the Personnel Office Staff.) The Personnel Office may be contacted at (563) 589-4125 or citypers@cityofdubuque.org. Women, minorities and qualified persons with disabilities are encouraged to apply.

he Paralegal in the Mediation Department will be responsible for handling the mediation process on all files from beginning to end.

Uploading the Form A and sending the appropriate Fees to the Program Manager
Preparing files for upcoming scheduled mediations by securing a Lender Representative, confirming coverage with Local Counsel (when necessary), obtaining Financials from borrowers, ect.
Addressing Court ordered Mediations and Conciliations
Fee requests for Mediations/Conciliations and Motions for Mediation
Monitor the Mail Report and the Mediation Workflow Report

Experience and Skills:

Paralegal Degree, a plus
Experienced in Foreclosure Cases
Basic knowledge of the Mediation Process
Knowledge of the Different Client Systems (LPS, Vendorscape, Lenstar...)
Basic knowledge of Word, Microsoft Outlook and Excel
Aldridge Connors, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Additional Information:

Job Level: Mid Career (2+ years)
Number of Openings: 1
Years of Experience: 2 - 5 Years
Level of Education: High School/GED
Salary:
Starting Date : ASAP

Submit resume here

Apply here.

What will you do?

You will support the Collections Department in achieving delinquency and default goals by representing the company in various legal actions by attending mediations, trial hearings, and depositions and through other functions.

What responsibilities will you have?

Represent the company in various legal matters, including (but not limited to) mediations, trials and depositions.
Work closely with attorneys on litigation and foreclosure matters.
Prepare for legal appearances by reviewing loan files, production documents and other related materials.
Determine and analyze testimony support needs and locate required documentation through various sources.
Review active cases for changing circumstances and opportunities to prevent or reduce loss.
Support Collections Department as a floating collector, working on a variety of portfolios and applications.
Other duties as assigned.

What kind of people are we looking for?

Responsibility, accountability, creativity, and flexibility are paramount to your success here at Green Tree. On top of that, you will need:

2-4 years foreclosure experience preferred - Knowledge of Florida foreclosure process
Previous legal experience helpful
College degree preferred
Computer experience required - Knowledge of Fortracs, Lenstar, Excel, Word, UCSe and other collections software
Loss mitigation background preferred
Persuasive and professional communication skills
Professional appearance and behavior
Detail oriented/organized style
Ability to work effectively under pressure
Ability to comprehend chain of title, servicing agreements, endorsements, assignments, allonges, notes and related documents
Ability to apply company objectives and investor protocols as they relate to various legal processes
Ability to maintain reserved business demeanor under difficult cross examination
Ability to be punctual and reliable, travel, and work flexible schedule

This position requires a Florida Driver's License, dependable transportation, and the ability to meet minimum company insurance standards. You will work in the office and travel (occasionally) for attendance at a variety of off site venues. Flexible work schedule including evenings, weekends, and overtime is required, with some overnight travel.

We are proud to be an EOE employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Title: Case Manager
Position Type: Full Time
Position Category: Community Justice Services
Location: Worcester, MA
Date: 2/12/2013
Position ID: 893
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Description

The WISR Case Manager will empower and support individuals who are reentering society from incarceration through intensive case coordination for program participants. The Case Manager will work with program participants to develop and implement treatments that empower the service recipient's transition and reentry into the community by supporting their recovery, employment, education, housing and wellness needs.

Responsibilities

Provide in-prison support, education, training, and reentry planning to program participants according to the ACT Model of multidisciplinary service planning and delivery.
Coordinate and communicate with multiple agencies and staff who are participating within the grant, including the Probation Department, Worcester House of Corrections, Massachusetts Department of Corrections, Workforce Central and other partners as they are identified.
Attend all meetings related to the grant or client specific needs or services.
Provide transportation to service recipients within caseload on day of release, and when appropriate in treatment planning.
Work collaboratively with clinical staff to interpret assessment findings, develop an individualized treatment plan, and identify community-based supports that support the client's goals.
Actualize and implement treatment plans for assigned service recipients. Meet with assigned WISR Participants on a weekly basis or at timeframes as defined within each individuals' ISP to review and document progress within the ISP/treatment plan.
Coordinate community-based services and makes referrals as required.
Accurately record and document all meetings, case conferences, and interactions with service recipients in their file to reflect the individual's progress towards obtaining their service goals, and client outcomes.
Maintains required data through use of ETO, and reviews efforts bi-weekly with project supervisor.
Assists and participates in social recovery activities and services.
Conduct case conferences with as needed.
Provide advocacy for service recipients as required.
Supports the strength-based, client-driven model by empowering the service recipients in conflict resolution and decision-making.
Attend all trainings as assigned.
Attend and actively participates in supervision, staff meetings, and multidisciplinary team meetings.
Adheres to program procedures, guidelines, processes and protocols.
Provides on-call support as required and within the WISR team structure.
Provides crisis intervention and mediation as required.
Ensure that all clients are treated with dignity and respect in accordance with Advocates' Human Rights policy.
Perform all duties in accordance with the agency's policies and procedures.
Strictly follow all agency Performance Standards.

Qualifications

Bachelor's level degree in social work, counseling or related field required with one years minimum experience working with individuals in the criminal justice system.
Bilingual in English and Spanish.
Must be able to perform each essential duty satisfactorily.
Must have the ability to obtain security clearance to enter jails and prisons.
Ability to communicate effectively verbally and in writing.
Basic computer knowledge.
Ability to develop and maintain satisfactory working relationships with employees and providers.
High energy level, superior interpersonal skills and ability to function in a team atmosphere.
Commitment to Advocates values and mission.
Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport members.

Benefits

Advocates offers a comprehensive benefits package including medical, dental and life insurance, tuition reimbursement, 401(k) plan and a holiday/vacation package.

Advocates is an EOE committed to employing a diverse workforce.

Apply here.

Community Mediation Corps - Fall 2013



Community Mediation Maryland is a state-wide non profit organization in partnership with 17 local conflict resolution centers throughout Maryland. Together we promote free non-violent conflict resolution.

Further help on this page can be found by clicking here.

Member Duties : AmeriCorps MEDIATION SPECIALISTS will cultivate specific partnerships with local agencies. They will generate specialized referrals with phone calls, presentations, workshops, and conduct intake on these cases. For example, some service sites are recruiting for AmeriCorps PRISONER RE-ENTRY Mediation Specialists. These AmeriCorps members will follow prisoner re-entry mediation cases from referral, through intake, and to mediation. Other possible areas of focus are: family court, school, juvenile services, district court, etc... Members will also mediate cases. AmeriCorps MEDIATION COORDINATION SPECIALISTS members will receive mediation referral calls and coordinate mediations. Mediation coordination specialists will also mediate cases. Statewide Service Sites include: Westminster, Bel Air, Frederick, Bethesda, Salisbury, Easton, Hagerstown, Takoma Park

Program Benefits :
Childcare assistance if eligible , Education award upon successful completion of service , Health Coverage , Living Allowance , supportive and proactive staff , Stipend , Training .

Terms :
Car recommended .

Service Areas :
Community and Economic Development , Community Outreach , Education , Ex-Offender Reentry .

Skills :
General Skills , Willingness to learn .

Org. Setting and Reporting



This position is located in the Integrated Office of the United Nations Ombudsman and Mediation Services (UNOMS) established as an informal pillar of the new system of administration of justice to make available the services of impartial and independent persons to address the work-related issues of staff members. UNOMS mediation services shall be available to all staff members of the Secretariat, the Funds and programmes (UNDP/UNFPA/UNICEF/UNOPS) and UNHCR.

The senior conflict resolution officer will be under the general authority of the United Nations Ombudsman and under the immediate supervision of the Director.

Responsibilities



The senior conflict resolution officer will be responsible for the following duties:

• Support the Director by providing mediation services to staff members and related personnel as applicable, of the United Nations Secretariat, the United Nations Development Programme, the United Nations Population Fund, the United Nations Children’s Fund and the United Nations Office for Project Services;

• Inform, and where necessary guide, parties in potential or active disputes about the mediation process and assist them to initiate it;

• Conduct mediation by helping all parties to resolve workplace conflicts in a voluntary and confidential process, acting as a neutral third-party, facilitate and help conflicting parties to discuss issues and negotiate an agreement;

• Maintain neutrality and impartiality towards all parties and confidentiality within the process, gather information as appropriate, and help parties identify and understand issues and interests, explore options, and generate solutions to which all parties agree, draft agreements when requested;

• Participate in establishing and maintaining a panel of external mediators;

• In consultation with the Director, recommend appropriate mediators from panel for mediation cases;

• Assist in identifying systemic issues encountered during mediation and make proposals towards relevant actions to be taken;

• Perform extensive research and analysis and prepare opinions, studies, briefs, reports and correspondence;

• Participate in developing and delivering outreach and learning activities on mediation and conflict management to help all parties to efficiently utilize mediation;

• Work collaboratively with relevant actors in the various UN offices to achieve mediated solutions to employment related problems raised by the parties when requested;

• Develop relationships with clients and advise on all aspects of the Mediation Division's Dispute Resolution Services, by telephone or meetings with parties;

• Offer creative and expert advice on the best service or dispute resolution technique to meet the client's needs and requirements;

• Where required, assist in following up with the parties after mediations to receive feedback and to advise clients of further services;

• Assist in maintaining a case / referrals database;

• Attend forums and other events and attend mediations as an observer and take further training when required;

• Perform other duties to support the Office of the Ombudsman in its core functions, as assigned.

Competencies



Professionalism:

Knowledge of alternate dispute and conflict resolution systems, especially mediation; Knowledge of the United Nations activities and organisational structure; Ability to establish and maintain confidentiality; Ability to prepare reports, formulate positions on issues, articulate options concisely conveying maximum necessary information; Established record for integrity and for dealing fairly, comfortably and responsibly in all professional interactions; Ability to exercise sound judgment in the context of cases and assignments given; Ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication:

Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.

Client Orientation:

Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Leadership:

Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Judgement/Decision-making:

Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

Education



Advanced university degree (Master’s degree or equivalent) in alternative dispute resolution, administration, human resources management, law, social sciences or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Training in conflict resolution including mediation is required.



Work Experience



A minimum of ten years of progressively responsible experience including five at the international level in legal, managerial or dispute resolution or related field. Experience in conflict management and different approaches to mediation are required. UN field experience is an asset. Qualifying years of experience are calculated following the receipt of the first level university degree recognised by the United Nations.



Languages



English and French are the working languages of the United Nations Secretariat. For this post fluency in English (both, oral and written) is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.



Assessment Method



Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.



Special Notice



Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

This vacancy is subject to availability of post. Staff members of the United Nations Secretariat must fulfill the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover note.



United Nations Considerations



The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.



No Fee



THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Apply here.

Job Title: Loss Mitigation Specialist - Bankruptcy Mediations
Job Posting Number: 3536172
Company: EverBank
Location: Jacksonville, FL
Grade Level : 14N

We are delighted that you have chosen to explore the career opportunities available with EverBank!

Primary Characteristics
The primary responsibility of this position is negotiating various home retention and liquidation options with mortgagors who either active bankruptcy or engaged in a state required mediation. These specialists will work directly with the investor, insurer, client, attorney and agent in an attempt to avoid foreclosure while decreasing losses. Duties and responsibilities of this position include but are not limited to the following: ability to make analytical assessments; intelligently discuss various workout options; making proposals to the necessary parties; timely follow-up and monitoring of various plans. Assist the team with sundry duties as needed.

Essential Functions
• Handle Mediation calls in order to discuss and propose various workout options with the court
• Work with our attorney on proposing various workout options for customer who are active bankruptcy
• Proper documentation of the workstation
• Monitoring and follow-up on planned payments
• Proper closures of the workstation on denied workouts
• Working weekly tracking reports to ensure all investor/insurer guidelines are met
• Resolve all reported exceptions immediately
• Make an analytical assessment of each mortgagors financial standing and be able to discuss the available options with them in a professional manner

Minimum Qualifications (Knowledge, Skills and Abilities Requirements)
• Excellent verbal and written communication skills
• Proficient computer and keyboard skills
• Working knowledge of the Alltel system (MSP/LPS experience a plus but not required)
• Ability to work well under pressure
• Ability to work well in a team oriented environment
• Strong negotiation skills
• Strong analytical and problem solving skills

Training and Experience
• Minimum of three years mortgage default servicing experience or one year of previous Loss Mitigation experience
• Default Litigation or Bankruptcy Experience preferred
• Thorough knowledge of MSP helpful
• Origination or Real Estate experience is a plus

Pre-Employment Screening Includes:
• Credit Check
• Criminal Background Check
• Drug Screen – after offer of employment is extended and before start date
• Past Employment Verification
• Social Security Verification

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

Please be sure to mark our "careers" page as a favorite place on your computer and visit often. We update it any time a position opens or closes, meaning that it is updated most weekdays.

EverBank is an equal opportunity employer. No employee or applicant for employment will be discriminated against because of race, color, religion, national origin, physical or mental disability, age, gender, sexual orientation, genetic information, veteran’s status, or status as a disabled veteran or veteran of the Vietnam era.

EverBank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at EverBank via e-mail, the Internet, or directly to hiring managers at EverBank in any form without valid written search agreement executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of EverBank, and no fee will be paid in the event the candidate is hired by EverBank as a result of the referral or through other means.

Apply online here.

Job ID GPSD-0532395 Job type Full-time Regular
Work country USA Position type Professional
Work city Research Triangle Park,NC Posted 06-Feb-2013
Travel 50% travel annually Job area Finance & Accounting (non consulting)
Business group Global Process Services Delivery Job category Other
Business unit Geo BTO Job role General
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
Seterus Inc. is seeking a Legal Mediation Officer who will be responsible for any/all of the following: opening and preparing loan files, verifying initial disclosures are sent to the borrower, entering updated borrower data, obtaining mortgage loan documentation as required by findings, reviewing loan applications to clarify and/or obtain additional information, and reviewing and calculating income, assets and liabilities. Analyze credit based on submitted customer documents. Identify all suspicious activity and forward for Suspicious Activity Report (SAR) completion. Confirm the loan package is ready for submission to Closing and Home Mortgage Disclosure Act (HMDA) information is complete. Identify complex problems and resolve deficiencies. Improve the speed and simplicity of the process by teaming to decrease the complexity of loan processing. Create an atmosphere of continuous improvement in order to provide for improved turn times and exceptional quality of the end product. Serves as a team leader and/or lead expert in advising the team on underwriting processes and assignments. Contributes to and responsible for team attainment of organizational objectives.

The position requires a comprehensive knowledge of underwriting as well as excellent written and spoken communication skills in order to provide information and direction to others in a clear and concise manner. The position requires effective application of comprehensive leadership skills.

Has an advanced understanding of loan underwriting and is able to fully articulate IBM’s Underwriting service.

Assumes additional responsibilities as assigned.

Essential Functions
Adhere to strict time lines set forth by source, which could range from simple status updates to more robust loss mitigation research and resolution. Due to the sensitive nature of such escalations, Legal Mediation Specialist must be readily available to speak with customers/third-parties or provide urgent information and status updates as requested. This is a longer process then general loss mitigation. Maintain assigned loan population while staying in compliance and meeting production goals.

Skills
Environment:
Vast experience in wholesale, correspondent or retail processing center environment with a specific focus on Underwriting. Deep knowledge of department activities, fulfillment processes, the loan origination regulatory environment, and systems functions. Consistently demonstrates proficient knowledge of inter-related department activities and processes. Uses standard processes to support the attainment of department functions/objectives.

Monitors performance of the team; recommends and implements procedures to correct undesired trends or problems prior to impact on customer satisfaction or team business operation.

Communication/Negotiation:
Requires excellent written and verbal communication skills to direct and exchange information within the fulfillment center. Must be able to communicate accurately and completely, using correct grammar, articulation, diction, and underwriting terminology. May interface with customers. Provides explanation, collects data and verifies for completeness. Thoroughly understands the information being reviewed and processed.

Problem Solving:
Uses advanced specialized technical knowledge to evaluate loan applications and perform risk analysis in a timely and precise manner. Identifies and resolves customer problems/issues as they arise. Consistently demonstrates the ability to resolve complex problems in a timely and efficient manner. Expected to recommend creative solutions to problems and follow through to resolution.
Required
High School Diploma/GED
At least 3 years experience in mortgage loan servicing and bank industry.
Readiness to travel 50% travel annually
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply online here.

Mediation Coordinator
About the Job
Local non-profit seeks a part-time (20 hrs/week)
mediation coordinator
for Leominster location.
Ability to work independently with excellent organizational/ communication skills. Basic mediation training certificate required. Must have valid driver's license and ability to travel locally.
Please email your resume with salary requirements to: mediation.ncm@verizon.net

Job Type
Part Time
Employee
Years of Experience
1+? to 2 Years
Job Reference Code
0001406360-01
Contact Information
Not Given
Mediatation Services
853 North Main Street
Leominster, MA 01453

Ombudsman Mediator(Job Number: 171794)


At Kaiser Permanente Northern California, you’ll join a team of health advocates who share your passion for helping people. From our financial professionals and IT team members to our RNs and physicians on the front line of care—we work together to help our members achieve their best level of wellness. And you’ll be inspired to do the same. Whether you dream of sailing the bay, hitting the slopes in the Sierras, hiking Yosemite, attending the opera, or strolling the vineyards, you’ll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. Northern California’s largest health plan, Kaiser Permanente provides you with the resources, scope, and opportunity you need to realize your goals. Come see for yourself.


Description

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early thereby improving patient safety & reducing the costs of health care dispute resolution. This position serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant, & practitioner for dispute resolution. This role acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Lastly, it brings issues to senior leadership to address care delivery improvement efforts & promotes effective relationships/communication between patients & providers.

Essential Functions:
• Implements the healthcare ombudsman/mediator (HCOM) program
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives
• Develops an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences
• Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, including receiving inquiries for dispute resolution, listens impartially, & questions the patient/staff to help put the problem into perspective
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues
• Analyzes & recommends options to assist the parties in the resolution of their dispute
• Serves as an impartial & independent third party for clients, focusing upon patient care issues
• Facilitates contact w/ other appropriate local/regional departments as necessary
• Develops collaborative relationships within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns, & complaints
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness
• Maintains data set to support the evaluation of the effectiveness of the program
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints
• Identifies & informs upper management of patterns & trends affecting patient care
• Participates within the KP patient safety/risk management community
• Establishes external network of Ombudsman professionals to foster on-going program improvement & 'up-to-date' information
Qualifications

Basic Qualifications:
• Extensive ( 10+ years) progressive experience in clinical or management roles in a health plan or multifaceted health care system desired
• Clinical or hospital/healthcare background (usually 10+ years) required
• Evidence of having taken & passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take & pass a 40 hours or more Ombudsman training course within the first 90 days of employment
• Evidence of having taken & passed 40 hours or more Mediation course or equivalent experience (usually 100+ cases) or take & pass a 40 or more hour Mediation training course within the first 90 days of employment
• Bachelor's degree required
• Master's degree in business, health care, public administration or related field desired
• Knowledge of relevant healthcare regulations (including HIPAA), accreditation standards, Ombudsman & Mediator Code of Ethics & state tort system (as it relates to medical malpractice)
• Knowledge of KP preferred
• Analytical/data management skills
• Program development expertise (strategic direction, work planning, communications, & implementation)
• Excellent written, presentation, & communication skills
• Analytical/data management skills
• Expertise in interpersonal skills, including active listening & relationship/trust/consensus building
• Ability to work w/ difficult situations w/ multiple interests/parties involved
• Flexibility to travel to various KP &/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities
• Flexibility to travel to various locations across the program for training, advanced training, workshops, & presentations
Primary Location: California-Modesto-Modesto Medical Center 4601 Dale Rd

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon - Fri

Working Hours Start: 8:00am

Working Hours End: 5:00pm

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Individual Contributor

Job: Healthcare / Hospital Operations

Public Department Name: Administration

Travel: No

Job Eligible for Benefits: Yes



External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.

Apply online.

Dispute Consulting Analyst

Job Location: Houston, TX

At Duff & Phelps, we stand for the qualities that power sound decisions. And we believe that behind every good decision, you'll find solid thinking, proven experience and valuable insight. But all the numbers and facts in the world mean nothing without a top team of professionals to make sense of them all.

That's where YOU come in - provided you're incisive, entrepreneurial and up for a challenge. We offer an environment where your talent and perspective matter - where you can make a real impact.
Our Dispute Consulting practice advises companies, individuals, and their attorneys on a broad range of issues in connection with litigation, mediation and arbitration. Clients rely on our expertise when dealing with complex business matters or when facing a dispute or potential dispute.
Join our team and together we'll power the sound decisions that enhance value - yours and ours.
We are seeking Analysts to join our team in Summer, 2013.
Responsibilities:
Analysts within our Intellectual Property Consulting Practice, which is part of our Dispute & Legal Management Consulting practice, advise companies, individuals, and their attorneys on a broad range of issues in connection with litigation, mediation and arbitration. Clients rely on our expertise when dealing with intellectual property issues (including issues relating to patents, copyrights, trade dress, and trade secrets) and other complex business matters or when facing a dispute or potential dispute. As an Analyst, representative engagements you will be afforded the opportunity to work on include retrospective business valuations; quantification of damages such as lost profits, unjust enrichment, and reasonable royalties; financial securities valuations; and commercial/shareholder disputes.
Coordinating engagements to ensure the end product will support thorough and grounded expert opinions and/or provide quality consulting services to attorneys within established timeframes
Providing guidance to attorneys on key financial and business issues
Obtaining an understanding of the drivers that affect value and creditworthiness of the subject company
Developing and/or evaluating damages claims and calculations
Creating financial models and cash flow analysis, completing business related valuations and other analyses as dictated by the needs of the client company or transaction
Drafting of internal and external communications, including client proposals and expert reports
Requirements:
Currently pursuing Bachelor's or Master’s degree in Accounting, Finance, Economics or Statistics or an MBA from an accredited college or university
Expected graduation date between December 2012 and August 2013
Minimum cumulative undergraduate and graduate (if applicable) GPA of 3.2 OR if your school does not use GPA, must be in the top 20% of class.
Strong financial modeling skills
Thorough knowledge of corporate finance principles and financial statement analysis
Strong mathematical, analytical, research, comprehension and quantitative skills as well as strong verbal and written communication skills
Excellent time management and organization skills
Ability to master new tasks and industries quickly
Demonstrated leadership experience and strong personal integrity
Ability to prioritize tasks, work on multiple assignments and manage rapidly changing assignments in a team environment
Demonstrated commitment to obtaining outstanding results
Computer proficiency and ability to maximize applications such as Microsoft Word and Excel

For a complete listing of all open positions and locations, please visit us at www.duffandphelps.jobs. In order to be considered for a position at Duff & Phelps, you must formally apply via www.duffandphelps.jobs.
Duff & Phelps is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
Duff & Phelps - Powering Sound Decisions.

Apply here.

Job Title: Associate Director of Student Facilitation & Mediation
Department: Legal BPE/CA
City: San Diego
State / Province: California
Job Position Type: Full Time Regular
Job Description: Imagine what you could do here. Every day is a new challenge, and you're continually looking for ways to help our team get better at what we do, in the most efficient way possible. A team player at heart, you collaborate with our departments, advocate best practices and roll up your sleeves to pitch in when it's all hands on deck. You move fast while keeping your attention to detail, and you tap into your problem-solving skills to support the company objectives.

Position Summary:

The Associate Director of Student Facilitation & Mediation position is a full-time employment opportunity. The Associate Director of Student Facilitation & Mediation is responsible for ensuring that informal student complaints within the position's purview are neutrally addressed and resolved within established timeframes. The Associate Director of Student Facilitation & Mediation reports to Director of Student Facilitation & Mediation.

Essential Job Duties:

• Helps manage the receipt and tracking of informal student complaints.
• Safeguards the integrity of the University's informal resolution process and ensures that the process impartially helps the parties facilitate a mutually acceptable agreement.
• Helps the University prepare to mediate issues at external agencies.
• Supervises Student Dispute Resolution Facilitator Is and Student Dispute Resolution Facilitator IIs who neutrally gather information, review student accounts and facilitate an informal resolution without being an advocate for any involved.
• Collaborates with all units and departments to ensure that informal student complaints are impartially addressed within established timeframes.
• Works with University training staff to ensure staff are trained on proper methods for identifying, managing and responding to student concerns and complaints.
• Will help review current practices and procedures and help develop methods that are useful in a growing organization.
• Other duties and responsibilities as needed.

Core Competencies:

• Commitment to Mission: Aligns with the Core Values of Integrity, Ethics, and Service through behaviors that demonstrate a positive commitment to the customer and the organization.
• Communication: Aligns with the Core Values of Service through oral and written communication skills and internal/external relationships.
• Service: Encompasses the company’s core values of service; including service to the organization, customer community.
• Personal Planning: Aligns with personal accountability and responsibility.

Minimum Requirements:

• Advanced knowledge of conflict theory, stages of mediated problem solving and knowledge of mediator ethics.
• Demonstrated experience using principles of negotiation and facilitated negotiation.
• Demonstrated experience managing emotions.
• A minimum of forty (40) hours of conflict resolution training.
• Experience drafting mediation documents and superior writing, editing and proofreading skills with the ability to write clear, concise and accurate correspondence to students and individuals within the organization.
• Demonstrated experience negotiating through impasse and negotiating fiscal issues.
• Demonstrated experience negotiating in ways that allow the parties to save face.
• Working knowledge of state and federal laws and regulations relating to student rights and responsibilities.
• Developed leadership skills with the ability inspire and motive team members.
• Possess good judgment and discretion when interacting with internal and external constituencies.
• Works nights and weekends as necessary to meet established timeframes.
• Travels between Bridgepoint’s various locations in San Diego, as necessary.
• Travels to campus locations in Iowa and Colorado, as necessary.
• Valid Driver’s License and proof of insurance.
• Proof of attainment of academic degree(s) after extension of offer and before starting employment.

Preferred Qualifications:

• Demonstrated experience working with students.
• Experience and/or training in resolving conflicts between individuals and groups.
• 10 or more years of related job experience.
• Must have 4 or more years of experience of prior experience in higher education.
• Strong communication and expert level conflict resolution skills.
• Be a certified mediator, if certification is available in the state where the position works, preferred.
• Demonstrated excellent writing skills with the ability to use the rules of Standard English grammar.
• Demonstrated intermediate to advanced proficiency in MS Office (Outlook, Word, Excel, Access, PowerPoint, Publisher).

Education:

• Bachelor's degree required. A Master's degree in a relevant field is preferred or equivalent combination of education and experience, with extensive dispute resolution background. A JD is strongly preferred.

02052013NH
Company Information: For additional information visit www.bridgepointeducation.com.
Physical Requirements:

Physical Demands: While performing the duties of the job, the employee is regularly required to use hands and arms and talk or hear. The employee requires dexterity in using telephone, computer keyboard, mouse and calculator while seated at a desk. The employee is frequently required to stand, walk and sit. The employee may frequently move to interact with fellow employees and/or clients. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Communication Skills: While performing Duties of the job, the employee is required to read and comprehend instructions, correspondence and memos. The employee requires the ability to write effective and detailed correspondence and to effectively present information both in one-on-one and small group situations.

Mental Demands: While performing duties of this job, the employee is required to deal with stress associated with a fast-paced work environment and multiple priorities/tasks. The employee will be required to make judgment decisions and adapt to changing work situations, grasp and apply new ideas, communicate with various personalities at all levels and have the ability to apply common sense understanding to carry out detailed instructions.

Work Environment: While performing duties of this job, the employee is required to work in an office environment, and the noise level is usually moderate to loud.

Apply online here.

Posting Number: 0090801
Position Title: Adjunct Faculty, Mediation and Negotiation Law
Number of Available Positions 2
Position Type: Adjunct Faculty
Position Category: Faculty
Work Location: Owings Mills
Department: Grad. & Prof. Studies
Recruitment Instructions: Open to All Applicants
FLSA Status: (Overtime Eligibility): Exempt
Months/Year:
Hrs/Week:
Position Summary: The responsibilities for this position will include some or all of the following: teaching, student advising, service and cooperative extension and administrative responsibilities. Your responsibilities may include involvement in off-campus, evening or weekend duties, as well as student recruitment, retention and placement efforts. You may also be provided with a more specific set of job expectations.
Education/Experience: Master's degree in related field plus two years college teaching experience or an equivalent combination of education and experience.
Knowledge/Skills/Ability: Knowledge and experience with Mediation and Negotiation Law theories are required.

Excellent communication skills are essential and a strong commitment to excellence in teaching, service and technology application in the classroom.

All courses require strong technology and organizational skills and experience working with Blackboard or a similar platform.
Physical Requirements: Position may require sitting at the computer or standing for long periods of time. Position may require the ability to speak clearly and effectively for an extended period of time. Position requires additional hours for meeting and events, including evening; some weekend meetings may be required.
Essential Functions: Teaching responsibilities include time spent in online courses, the classroom or laboratory, and in immediate preparation for them; maintaining and improving competence in subjects being taught; preparing teaching materials; conferring with students on course materials; directing individual and group studies and practica; reviewing written or online examinations and papers; evaluating presentations; and supervising independent study projects. Note that online and hybrid courses use the Blackboard Course Management System. Professional peer review is an essential feature of effective teaching.

Student advising includes time spent meeting or online with students regarding academic, curricular and career matters.

University service includes service on the Faculty Council, school and departmental committees.

Professional service implies the use of academic and professional expertise to serve your profession, the community, the state, the nation and the world.

Cooperative extension includes identifying current needs, adapting research results into contemporary language, presenting research-supported information and education to the people of the state, providing leadership in identifying and presenting cutting-edge technology in the discipline, developing interdisciplinary approaches to problem solving, and collaborating with research and teaching faculty to stay current in their fields.

Administrative responsibilities include writing syllabi, grading course work, and timely submitting of final grades.

Professional Development Workshops are offered up to three times per year, usually on either Saturday mornings or in the evening. Attendance is required at least once per year.

Others Functions: Follow all faculty and program policies outlined by the University and the School.

Authority/Accountability: Collegiality, as well as professional and ethical conduct, enhances teaching, learning and the general reputation of all persons in the university. Therefore, all faculty members are expected to serve in a collegial fashion and in accordance with professional and ethical principles when dealing with other faculty members, students, administrators, and members of the public.

Every faculty member is guaranteed academic freedom in accordance with the statement on academic freedom and responsibilities of faculty members, as in the policy manuals.

Probelm Solving: The adjunct faculty member is expected to work with students to help them achieve their optimum performance. Although each situation is different, the faculty member sets standards and encourages students to meet these standards with aid (mentoring, tutoring, supplemental instructions) if necessary.
Special Instructions to Applicants: Selected applicants must be available on Saturday, 3/23/13 to participate in an onsite or online interview and assessment activities.
Posting Date: 02-06-2013
Closing Date: 03-01-2013
The following documents are required: Resume
Cover Letter
Reports To: Associate Dean
Quicklink for Posting: stevenson.peopleadmin.com/applicants/Central?quickFind=52120

Stevenson University Job Description.

Applications for Adjunct requisitions/positions are accepted on a continuous basis and reviewed if openings become available. These positions are not current vacancies. Adjunct requisitions/postings will be open for a two year time period. At the end of the two year period, those applicants wishing to still be considered must reapply under the new adjunct requisition number. Employees employed as an adjunct are not entitled to all the rights, privileges, and benefits of regular, full-time employees.
Job Requisition Number 003159
Internal Posting Only Open to all Internal and External applicants
Job Title
(Job Title as shown on the Job Description) Adjunct Faculty (CE), Basic Mediation Training PT
Job Code
(The job code is listed on the Job Description) CEMET1
Position Number
(Position Number to be filled in by Budget Position Control or HR)
Position Number
(Position Number to be filled in by Budget Position Control or HR)
Job Type Part-Time
Restricted Funding (Contingent upon continuation of funding) N/A
Job Category Adjunct (Part-Time) Faculty
Faculty Contract Length (i.e. number of paid working months for position) Other
College
Department Name Adjunct Faculty
Location
Job Open Date 06-09-2011
Job Close Date
Salary Plan Part-Time
Salary Grade
Starting Salary Range
FLSA Status
Work Hours TBD
Job Summary Provide the expertise and knowledge that support the college curriculum and programs. Establish courses following accepted higher education standards, teach students using a variety of effective methodologies and provide engagement and support activities that encourage student learning. The role of the Instructional Faculty encompasses teaching and learning, academic advising, professional development and institutional and community service.
Reports To
(Title of individual) Department Chair
Responsibilities Teaching:
Demonstrate skill and/or knowledge in teaching discipline.

Make continuous efforts to improve the quality of instruction by reviewing and utilizing innovative methodologies, techniques, and delivery methods.

Develop and use a syllabus for each course or laboratory within college, discipline, and departmental guidelines and submit one copy to the department chair.

Plan, develop, and use a variety of teaching methods and materials that assist students in meeting course objectives and which are appropriate for students with differing educational and experiential backgrounds and learning styles.

Evaluate students to measure their progress toward achievement of stated course objectives and inform them of their progress in the course in a timely manner.

Keep accurate student records and submit related reports and forms within requested timelines.

Teach courses at a variety of times and locations in response to institutional needs.

Demonstrate competence and interest in the use of technology in the classroom and willingness to explore new instructional methodologies.

Academic Advising:
Maintain professional relationships with students, colleagues, and the community.

Provide access to students through electronic communication, and other appropriate methods. Provide advice and assistance to students regarding instructional or program-specific issues.

Professional Development:
Establish annual objectives for professional growth in consultation with the department chair.

Keep pace with developments in the discipline.

Learn and apply technologies that support student learning.

Participate in the evaluation process for self, department, and college.

Institutional and Community Service:
Participate in scheduled institutional service activities including opening week events, conference days, and commencement exercises.

Participate in discipline committee or program meetings and activities

Actively participate in department, college or system meetings and/ or committees.

Be familiar with and adhere to all policies and procedures of HCCS.

Participate in college-related activities such as student activities, selection of faculty, community education, recruitment of students, and/or special programs.

Participate in business and/or student activities and/or community activities that foster goodwill and promote the mission of HCCS.

Participate in activities required to maintain program and college accreditation standards.

Participate in the HCCS planning process by assisting in the formulation of departmental objectives and goals and in establishing budget priorities.

Review, evaluate, and revise program curricula and practices to assure compliance with professional standards, state-mandated guidelines and requirements of business/ industry, and higher education.

Assist in the articulation of courses and programs with secondary and post-secondary institutions.

Other relevant duties maybe required.
Supervisory Responsibilities
Budgeting Authority No Response
Travel Required Ability to travel amongst HCC sites
Education Requirements High school diploma or GED, AAS or Bachelors Degree preferred (a photocopy of the transcript showing degree conferred must accompany the application). Industry certifications preferred. Photocopy of college transcript showing degree conferred must be submitted with application for consideration. OFFICIAL TRANSCRIPT IS REQUIRED AT TIME OF EMPLOYMENT. Copies of all relevant transcripts must be submitted with your application, on or before the closing date. Transcript copies may be submitted in one of three ways: (1) by mail (2) by fax or (3) by electronic attachment to your online application A Transcript Transmittal Coversheet must accompany all faxed or mailed transcripts. A link to this form is located on the home page blue menu to the right of these instructions. HR Employment Services Fax # is (713) 718-8641.
Certification Requirements
Experience Requirements 36 months work experience in the field required. NOTE: Part-time experience will be counted as half of full-time experience; for example, two (2) years of part-time experience will equal one (1) year of full-time experience.
Knowledge, Skills and Abilities Possess the ability to work in a diverse work environment

Willing and able to teach day, evening or weekend classes at a number of sites around the city

Knowledge and skill in a variety of computer usage and software are required

Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population

Possess good organizational and planning skills

Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities.

Demonstrated ability to inspire and motivate students in a learning-centered environment

Self-disciplined and able to effectively manage others
Computer Skills Requirements
Physical Ability Requirements
Security Sensitive Position
Special Instructions for Applying To be considered, copies of all relevant transcripts showing that your degree was conferred, must be submitted with your application, on or before the closing date. Transcript copies may be submitted in one of three ways: (1) by mail (2) by fax or (3) by electronic attachment to your online application. Electronically scanning transcripts and attaching them as a "pdf" documents to your application ensures that the transcript becomes a part of your online account and is readily available for attachment to subsequent applications throughout HCCS.

A completed Transcript Transmittal Coversheet must accompany all faxed or mailed transcripts received in the Human Resources Employment Services Office. A link to this form is located on the home page blue menu to the right of these instructions. HR Employment Services Fax # is (713) 718-8641.

Current HCCS employees with transcripts on file may request (in person) copies from the Human Resources Records Department, located at 3100 Main, 3rd Floor.

It is your responsibility to ensure that your application packet is complete including relevant transcripts for every position you apply for. Please read each Job Requisition/Job Posting before applying for each position. If you do not understand the employment process or have any questions, contact Employment Services at (713) 718-8565.

Please do not send un-requested materials or portfolios. If a portfolio is requested, it will be listed on the Job Requisition/Job Posting or the hiring committee will make the request when arranging for an interview.

Houston Community College full job description.

Lead Mediation/Appeals Nurse
Job#: 179101
Positions: 1
Posted: 02/19/2013
Job Type: Full Time
Location: Raleigh, NC (NC-IA)
Department: NC-IA
Category: Administrative
Salary: Salary
Benefits: Full Benefits
Apply To This Job
Return To List
Job Description
Liberty Healthcare Corporation of North Carolina is seeking a Nurse administrator to serve as Lead Mediation/Appeal Nurse.

This position supports Liberty’s initiative to advance a statewide program in North Carolina that will administer in-home nursing assessments to individuals for the purpose of determining “needs-based" eligibility.

This position will have responsibility for representing the organization in mediations and appeals brought by service recipients. S/he communicates directives and educational information from the Director of Assessments and other senior management staff to the Mediation/Appeal Nurses.

This full-time position will be based in Raleigh, North Carolina.

Primary Duties and Responsibilities:

Conducts mediations at the request of recipients, who have had services denied, terminated, or reduced;
Seeks to negotiate settlements prior to mediation hearings;
Participates in mediations via telephone;
Upon hire, begins analysis for improvement of Mediation and Appeals process, including development of database for tracking/trending all decisions, dates, issues and outcomes and providing automated monthly report;
Learns and maintains appropriate systems to comply with and implement applicable policies and procedures;
Manages mediation records and reports using a database that is developed by Liberty’s database subcontractor, which will track all mediation/appeal requests, dates of the requests, number of requests completed and not completed, and outcomes;
Identifies and documents specific quality indicators for monitoring and tracking the reasons for adverse appeal decisions;
Develops a monthly report on quality indicators and adverse appeal decisions to Director of Assessment and the six Regional Nurse Assessment Managers for the purposes of trend analysis and continuous quality improvement, including the refinement of quality improvement measures in the assessments and inter-rater reliability levels of the Nurse Assessors;
Assists the Director of Quality Data and Reporting in developing and refining the database for tracking information regarding all mediations and appeals;
Assesses plans and directs resources and initiatives to consistently promote the goals of the project, protect public resources, and fulfill the program’s stated mission and vision and objectives – within the budget and with high customer satisfaction;
Assures contract compliance by delivering quality services and meeting all contractual, legal and regulatory requirements pertaining to his/her role;
Proactively anticipates and prevents problems that could result in customer dissatisfaction or failure to deliver contracted services;
Responsible to recognize risk and implement plans to control and avoid such risk;
Performs other duties as assigned.
Hiring the preeminent candidates, investing in their continued success, and rewarding their ongoing contribution are at the core of our belief system. Liberty is proud to offer a competitive compensation and benefits package.

Click here for a detailed overview of the benefits package offered to full-time employees of Liberty Healthcare Corporation of North Carolina http://www.libertyhealthcare.com/upload/302.pdf

Skills/Requirements
Master’s degree in Nursing or a related field; Bachelor’s degree in Nursing. Additional experience may substitute for some education;
A North Carolina license as a RN and extensive experience in the assessment and treatment of disabled populations in home care (PCS) or home health settings;
Previous experience with due process proceedings;
Computer literacy and ability to utilize computer to fill spreadsheets, documents and reports;
Possesses very strong interpersonal and communication skills;
Strong orientation to customer service;
Must be able to manage ambiguity and work in fast paced environment;
Ability to organize and manage multiple priorities.
Liberty Healthcare Corporation is a leading provider of advanced treatment delivery systems for the public and private sectors in community and facility settings. Certified by The Joint Commission for our healthcare staffing program, our organization has achieved its leadership position by an unwavering commitment to our mission of providing healthcare management solutions of the highest quality that are customer-focused, cost-effective, gainful, and outcomes oriented. We’re looking for people who embrace our mission and core values, take pride in their profession, have a passion for excellence, and a drive for results. If you’re looking for a challenging opportunity, where you can make a real difference, we’re looking for you!

Liberty Healthcare Corporation is doing business in North Carolina as Liberty Healthcare Corporation of North Carolina.

Liberty Healthcare Corporation of North Carolina is an Equal Opportunity Employer.

More info here.

Under general supervision, to provide mediation and conflict resolution services within CMS program client populations and the community in a variety of restorative justice and other mediation situations, to provide program resource and referral services, administrative support, and to perform related duties as required.
Duties & Responsibilities:
1. Provides conflict resolution services to the community. This includes:
• Provides resource and referral services to the public and city.
• Provides mediation and conflict resolution services within CMS program client populations and the community in a variety of restorative justice and other mediation situations including those related to youth, families, landlord/tenant, neighbor/neighbor, seniors, and court and other agency referrals, among others.
• Works with and refers clients to social services agencies, police department, justice center agencies, department and city programs and other community agencies.
• Conducts initial intakes, identifying eligibility of services based on program menu of services.
• Continually updates knowledge of mediation and conflict resolution programs and national trends.
• Assists in delivering presentations and internal trainings.
• Assists in recruiting adult and teen volunteer mediators, English and Spanish speaking.
• Answers inquiries and provides information about CMS.
• Schedules mediations; arrange logistics; assigns appropriate mediation team; follows up on mediation cases; refers cases to other agencies as needed.
• Co-mediates cases.
• Supports program partnerships and collaborations.
• Attends staff and community meetings as required.
• Supports program administrative needs.

2. Provides community education and outreach on mediation and conflict resolution, including:
• Maintains statistical and program data.
• Supports program outreach and marketing plan.
• Acts as liaison with the general community and mediation professionals.
• Assists in updating program brochures, videos, and other marketing aids as needed.
• Makes presentations to service groups, counselors, parent groups, staff, students, etc. to promote the program.

3. Other:
• Attends Division and Department team meetings as requested.
• Commits to the principals and practices outlined in the Human Services Organizational Culture Document.
• Performs related duties as required to meet the needs of the Department and City.
• Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
• Knows and complies with all city and department policies; participates in professional trainings and development; and adheres to attendance and workplace attire policies.

Generally, duties and responsibilities are listed from most to least critical or time consuming.

CITY VISION AND VALUES:
The City of Boulder is committed to service excellence for an inspired future and the following values:
• Customer service - We are dedicated to exceeding the expectations of our community and our co-workers by demonstrating consistent and professional service with a solution-oriented approach
• Respect - We champion diversity and welcome individual perspectives, backgrounds and opinions. We are open-minded and treat all individuals with respect and dignity.
• Integrity - We are stewards of the public's trust and are committed to service that is transparent and consistent with city regulations and policies. We are honorable, follow through on our commitments and accept responsibility.
• Collaboration - We are committed to organizational success and celebrate our shared dedication to public service. We believe community collaboration and the sum of our individual contributions leads to great results.
• Innovation - We promote a forward-thinking environment that supports creativity, calculated risks and continuous improvement. We embrace change and learn from others in order to deliver leading edge service.
Qualifications:
REQUIRED MINIMUM QUALIFICATIONS:
Bachelor's degree in Communication, Social Science, or human relations related field, plus a minimum of two years work experience in the area of interpersonal conflict resolution or any equivalent combination of skills and experience. Formal conflict resolution training required of at least 32 hours. Demonstrated working knowledge of conflict resolution and restorative models. Display the ability to establish and maintain effective working relationships with people from a variety of backgrounds and styles. Well developed interpersonal skills with excellent oral and written communication skills, including public speaking experience. Has the ability to work independently with minimal supervision. Demonstrated word processing and spreadsheet software proficiency. Requires ability and willingness to work evenings and weekends as required. Have and maintain acceptable background information including criminal conviction record and credit history.

DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Experience dealing with the public by phone and in person. Ability to coach volunteer mediators in: Peer Mediation, Interest Based Mediation and Restorative Justice process. Bilingual – Spanish/English.
Supplemental Information:
WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental Conditions:
Physical and Mental Effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials.
Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.
Machines and equipment used include, but are not limited to the following: Frequently uses standard office equipment including personal computers, telephones, calculators and copy/fax machines.

ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Apply here.

The National Association for Community Mediation (NAFCM) is seeking a dynamic and creative Executive Director to lead the organization. NAFCM is a nonprofit professional association whose purpose it is to support the maintenance and growth of community-based mediation programs and processes; to present a compelling voice in appropriate policy-making; and to encourage the development and sharing of professional materials and resources. The Executive Director will work closely with an active Board of Directors and will have a key role in fundraising and securing the financial sustainability of the organization. Other duties include implementing programming for members, developing field-wide partnerships, and carrying out the day to day operations of the organization.

A successful candidate must have community mediation experience. In order to keep the position flexible there may be one full-time person or two part-time positions. Positions will require telecommuting and can be located anywhere in the country. Compensation will be commensurate with experience and responsibilities. To apply, please email a resume and cover letter to ExecSearch@NAFCM.org by March 8, 2013

http://www.cuny.edu/about/resources/sustainability/nyssolar/jobopening.html
New York State Solar Ombudsman

In order to leverage existing efforts in New York City, and to
support the statewide efforts, CUNY is hiring a New York State Solar
Ombudsman. This Ombudsman will sit at a partner location, preferably
in Buffalo, Syracuse, Albany, or Kingston. Travel throughout upstate
New York is required. Apply here

Background

Since 2007 the City University of New York (CUNY), through
Sustainable CUNY, has led the Mayor’s Office of Long Term Planning
and Sustainability, the New York City Economic Development
Corporation and key stakeholders, including the New York Power
Authority and the New York State Energy Research and Development
Authority, in developing strategic plans for large-scale solar
growth in New York City. CUNY has led this collaborative team in
implementing three competitively won U.S. Department of Energy (DOE)
grants designed to remove barriers and support large-scale solar
growth. As a result, New York City has seen growth from 1MW to
14 MW of installed solar and a quadrupling of solar installation
companies to-date.

CUNY is leading New York City efforts on Solar Market Analytics,
Roadmapping, and Tracking NY (SMART NY), which includes a strategy
for statewide expansion. CUNY, on behalf of NYC, developed the SMART
NY plan and was awarded a competitive grant from the DOE’s SunShot
Initiative as part of its two-phased ‘Rooftop Solar Challenge’.
SMART NY is a strategic, replicable plan with 30 partners
collaborating to systematically address the non-hardware BOS
challenges in America’s largest city of one million rooftops in
phase one, with the potential for state-wide expansion in phase two.

NYS Solar Ombudsman Duties

The New York State Solar Ombudsman will work closely with an
existing State Ombudsman (based in New York City) who is responsible
for benchmarking permitting and interconnection processes for
jurisdictions across New York State. Both Ombudsmen will be
responsible for creating and maintaining a network of stakeholders
across the State, as well as leveraging successful work to-date in
New York City. The Ombudsman to be hired will have a prime focus of
working with stakeholders to gain support for streamlined permitting
for residential solar installations. Responsibilities will include:

• Development of a network of municipalities and utilities
willing to work toward the adoption of a streamlined permit form
for residential installations.

• Engagement of stakeholders across the State to research best
practices and developing a standardized online registration form
for residential systems.

• Upon development of the form, working with established partners,
with a focus on utilities, to seek adoption in key jurisdictions
across the State.

• Understanding local requirements and working to bring streamlined
permitting solutions to partner jurisdictions.

• Gathering information regarding local online resources,
including permitting information, and installations, for inclusion
on the NYS Solar Map (to be developed).

• Acting as a liaison between solar installation companies and
jurisdictions as needed.

• Assisting with statewide event coordination and trainings as
needed.

The NYS Solar Ombudsman will work closely with an existing NYS Solar
Ombudsman, the New York City Solar Coordinator and Ombudsmen, the
Communications Director, and the University Director for
Sustainability (all located in New York City). Ultimately, the
Ombudsman will report directly to a NYS Solar Coordinator.

Salary:$55,000

Core Competencies/Qualifications:

Applicants must have proven experience with or knowledge of several
of the following:

• New York State energy policy, programs, and incentives
• Best practices for permitting and/or interconnection processes
• Working with a range of stakeholder groups and levels
• Process mapping
• Residential PV installations

Successful applicants will have excellent writing skills, public
speaking ability in both large and small settings, and project
management experience. This position will require the ability to
work independently as well as collaborate with multiple
stakeholders.

Two to five years’ experience in a relevant field is required.
Graduate degree preferred in energy policy or similar focus.

Applicants must be able and willing to travel across the State on a
regular basis.

This position will be hired through the CUNY Research Foundation. An
AA/EO/ADA Employer (Affirmative Action/Equal Opportunity
Employer/Americans with Disabilities Act).

Contact David Stein Esq Liaise Divorce Solutions at david @ LiaiseDivorce.com

http://www.quno.org/getInvolved/getProgramAsst-NY.htm

Program Assistant Position at the Quaker UN Office in New York

New York
Now Accepting Applications

The Quaker United Nations Office in New York is a programme of the Friends World Committee for Consultation (FWCC) and is administered by the American Friends Service Committee (AFSC). Founded in 1947, the Quaker United Nations Office (QUNO) comes out of a long tradition of Quaker commitment to international institutions and involvement in the work of intergovernmental bodies. The office is dedicated to serving the UN community and to representing Friends at UN headquarters. QUNO New York’s sister office is located in Geneva, and is administered by Quaker Peace and Social Witness (QPSW) of Britain Yearly Meeting. The Quaker United Nations Office enjoys consultative status with the Economic and Social Council (ECOSOC) through FWCC.

QUNO’s work in New York is focused on a range of issues of interest to Friends and takes place through engagement with UN diplomats, UN staff, academics, and representatives of think tanks and NGOs. QUNO New York organizes and facilitates meetings, usually in the quiet, welcoming atmosphere of Quaker House. These meetings bring together a range of different actors, from the UN community and beyond, for informal exchanges on matters of mutual interest. Staff draw upon their work at the UN to inform constituents – Quakers and others involved in similar work – about issues of particular concern.

The permanent staff of QUNO New York consists of three UN Representatives, an Office Coordinator, and a Housekeeper at Quaker House. Day-to-day work takes place at the office in the Church Center for the United Nations, but many of QUNO’s activities and meetings in New York are hosted at Quaker House.

PROGRAM ASSISTANTS

QUNO New York funds two Program Assistants (PAs) each year to serve from September through August. These are entry-level positions for college graduates who are interested in international affairs and the UN, and who have a commitment to Friends (Quaker) principles of peace, non-violence, and equality. The positions provide those individuals selected with an informal extension to their education in international issues. Additionally, PAs gain the practical experience of assisting QUNO New York staff with programme and administrative tasks. Past PAs have used their experience to continue on to graduate studies and careers in international affairs and other related areas.

PROGRAM ASSISTANT ACTIVITIES

The PA position begins in September, prior to the opening of the General Assembly. PAs work closely with senior programme staff on QUNO New York’s core areas of focus at the UN. Time is devoted to familiarization with the programme areas and tasks involved in programme work. This generally includes monitoring world news and developments, attending relevant UN meetings, planning events, and writing up notes, and carrying out research. Guidance is provided through one-on-one supervision meetings and regular programme planning sessions. Currently, QUNO New York works on issues related to the UN’s role in peacebuilding and prevention of violent conflict. These broad programme areas focus on themes such as human and restorative dimensions of peace work, and the need to include all key stakeholders in dialogue at the UN. Work on these themes makes reference to a number of geographic cases including Burundi, Democratic Republic of Congo, Kenya, Liberia, Myanmar, and Somalia. The office also maintains watching briefs on Afghanistan, Israel-Palestine, Syria, Iraq, as well as thematic issues such as Armed Violence and Development and Indigenous Issues. Priorities for work shift from year to year and are shaped by the needs and challenges at the UN and concerns of Friends worldwide. Staff work closely with the Quaker UN Committee, a group that includes members nominated by both AFSC and FWCC, to determine programme priorities.

PAs also gain administrative experience and spend approximately one-third of their time on office tasks such as preparing mailings, filing, attending to phones, taking care of visitors and supporting the general operations of the office. PAs prepare for and participate in meetings organized at Quaker House and elsewhere. At Quaker House this involves assisting in meal preparation, hosting and serving guests, and cleaning up. They also assist in the ongoing QUNO New York programme of outreach, helping to write and edit newsletters, preparing reports, and speaking to various groups about issues in and around the UN. By participating in these activities, PAs learn firsthand how NGOs function at the UN.

TERMS

Program Assistants receive a subsistence grant to help cover accommodations, food, and miscellaneous expenses. The current rate is approximately $22,000 (US) per year. AFSC provides health/medical insurance for the year, including coverage for physician, hospital, prescription drugs, and dental services. Program Assistants are responsible for making their own housing arrangements. QUNO may be able to provide information to assist in these matters.

Please note, applicants must be eligible to work in the US and will be responsible for arranging their own visa.

Please click here for an Application Packet in WORD docx format.

The deadline for the return of both the application and the references is 8 February, 2013. Applications received after this date will not be eligible for consideration. Preferably applications will be sent via email, however we also accept applications by fax and by post.

Job: DIRECTOR OF THE MAHATMA GANDHI INSTITUTE OF EDUCATION FOR PEACE AND SUSTAINABLE DEVELOPMENT (MGIEP), UNESCO, New Delhi, India

Posted by Maha Hilal on February 1, 2013 at 2:54pm in Job/Consulting Opportunities
This material is cross-posted from the Peace and Collaborative Development Network, http://internationalpeaceandconflict.org
Cross-posted from UNESCO: https://careers.unesco.org/careersection/2/jobdetail.ftl?job=13140&lang=en&sns_id=twitter#.UQpZd4CwzbU.twitter

DIRECTOR OF THE MAHATMA GANDHI INSTITUTE OF EDUCATION FOR PEACE AND SUSTAINABLE DEVELOPMENT (MGIEP)
Domain: Education
Post Number: 4INED0001GI
Grade: D-1
Organizational Unit: EDUCATION SECTOR
Primary Location: IN-New Delhi
Recruitment open to: Internal and external candidates
Type of contract: Fixed Term
Annual Salary: 132502 US Dollar (USD)
Deadline (Midnight Paris Time): Mar 21, 2013, 5:59:59 PM
OVERVIEW OF THE FUNCTIONS OF THE POST

The Mahatma Gandhi Institute of Education for Peace and Sustainable Development (MGIEP) is a UNESCO specialized education institute (category 1). The Institute aims to promote the development of regional, sub-regional and national institutional capacities in education for peace and sustainable development, and to meet the related research and capacity-building needs of developing countries and countries in transition, with special focus on the Asia and the Pacific region.

Guided by the Institute’s Governing Board, and under the overall authority of the Director-General and the direct supervision of the Assistant Director-General for Education (ADG/ED), the Director of MGIEP is responsible for administering the Institute, as well as for planning, implementing and reporting on its Programme and Budget. To this end, the incumbent will prepare the Institute’s annual Draft Programme and Budget for submission to the Governing Board and, upon approval, draw up a detailed plan of activities, direct their implementation, and report on progress and results.

In cooperation with the Education Sector at UNESCO Headquarters and the UNESCO Regional Bureau for Education for Asia and the Pacific in Bangkok (Thailand), the incumbent will develop activities to strengthen cooperation in the area of peace education and education for sustainable development (ESD). He/She also will maintain close cooperation with the UNESCO Office in New Delhi and UNESCO Representative to India, Bhutan, Maldives and Sri Lanka, national authorities, United Nations agencies, development banks, bilateral organizations, non-governmental organizations, academic institutions, and other partners, with a view to generating projects and mobilizing funding. Moreover, the incumbent will be responsible for the Institute’s human resources, administration and operations, in line with the Organization’s policies and procedures, including effective internal controls. He/She shall be appointed for a maximum term of six (6) years.

REQUIRED QUALIFICATIONS

Education

Advanced university degree in education and/or social sciences.
Work Experience

At least fifteen (15) years of progressive professional experience at the appropriate management level within the United Nations system or within other international or national institutions, including a wide experience in development issues related to education at the national and international levels.
Experience in administering and developing research and training programmes in fields related to peace education and education for sustainable development (ESD).
Experience in resource and partnership mobilization.
Experience in the field of international relations and diplomacy.
Skills/Competencies

Commitment to the Institute’s mandate, vision and strategic direction, as well as to its priorities.
Demonstrated strategic planning and management abilities, including capacity to administer extensive programmes, manage financial resources and exercise appropriate supervision and control.
Organizational skills, including in establishing plans and priorities, as well as in implementing them effectively and devising implementation strategies.
Proven skills in administration and the management of financial and human resources.
Ability to provide intellectual leadership and motivate teams in a multicultural environment, as well as ensure training and development of staff.
Ability to interact with a wide range of high-level partners, as well as demonstrated partnership development and fundraising experience.
Strong analytical capabilities, high sense of objectivity and professional integrity, diplomacy, tact and political astuteness.
Ability to communicate effectively and persuasively, both orally and in writing.
Languages

Excellent knowledge and drafting skills in English and a good knowledge of French. Language training will be mandatory in order to acquire the required level of the second working language in a reasonable time frame.

DESIRABLE QUALIFICATIONS

Education

Courses/degree in a management-related field would be an asset.
Skills/Competencies

Broad general culture and good geopolitical knowledge of the region.
Sound judgment and decision-making skills.
Ability to identify key strategic issues, objectives, opportunities and risks.
Excellent interpersonal skills and ability to take initiative and maintain effective working relationships with partners of different nationalities and cultural backgrounds.
Languages

Knowledge of other United Nations languages (Arabic, Chinese, Russian and Spanish), as well as of Hindi would be an asset.
BENEFIT AND ENTITLEMENTS

UNESCO’s salaries are calculated in United States dollars. They consist of a basic salary and a post adjustment which reflects the cost of living in a particular duty station and exchange rates.

Other benefits include: 30 days annual leave, family allowance, home travel, education grant for dependent children, pension plan and medical insurance. More details can be found on the ICSC Website.

Please note that UNESCO is a non-smoking Organization.

A WRITTEN EXAMINATION MAY BE USED IN THE EVALUATION OF CANDIDATES.

Posted by Matt Schwab on January 29, 2013 at 12:53pm in Non-Governmental Organizations
This material is cross-posted from the Peace and Collaborative Development Network, http://internationalpeaceandconflict.org
Position Title: MENA Senior Program Manager

Organization: Partners for Democratic Change

Reports to: Director of MENA Region

Location: Washington, DC

Organizational Background

Partners for Democratic Change (Partners), established in 1989, is an international, non-governmental organization committed to building sustainable capacity to advance democratic institutions, civil society and a culture of change and conflict management worldwide. Partners specializes in organizational development and social entrepreneurship, having provided the seed capital and technical assistance to establish 18 independent, local Centers throughout the world. The network of Centers, Partners for Democratic Change International (PDCI) based in Brussels, now represents the best in international expertise and local leadership in disseminating democracy skills and conflict transformation programming.

Partners adheres to the values of participatory decision-making, collaboration and consensus-building as the fundamentals of an inclusive and democratic society, and we promote the application of these skills in all aspects of our work. The global Partners team includes process experts, facilitators and trainers who apply those collaborative skills to achieve concrete results in technical areas such as the rule of law, women’s empowerment, security sector reform and sustainable environmental development. PDCI is a network with a high reputation for undertaking cutting edge work. There is over 153 highly committed, professional staff within the network with specialist skills who are working to bring about lasting positive change in their communities.

The Position

Primary Objective: The last few years have been a period of rapid growth in the Middle East and North Africa (MENA) portfolio. We are working with our existing affiliate Centers in Jordan and Yemen to expand the PDCI network, and to implement several new multi-country initiatives to support civil society and democratic activists throughout the region. The MENA team is hiring a new Senior Program Manager to provide support in program development and proposal writing, provide project management from DC, nurture positive relationships with donors and conduct field assignments as needed.

This is an exciting opportunity to contribute to the development of a vibrant organization that already has a track record of impressive work that is well respected by donors and local organizations alike. Partners for Democratic Change has a healthy portfolio of projects across the MENA region but also in Africa, Europe and Latin America. We have a committed staff of 20, a friendly and supportive office culture combined with a passionate belief in our work and the potential to expand.

Primary Responsibilities

Take a leadership role in designing new programs and initiatives in the MENA region;
Supervise the design and preparation of proposals, grants and fee-for-service activities;
Carry out negotiations with project partners and contracting organizations;
Conduct country and program assessment in the region;
Coordinate with the MENA team in D.C. and the affiliated Partners Centers to implement programs in the region;
Provide project management to Partners projects in the MENA region;
Provide timely reports to donors and nurture positive relations;
Oversee some technical program functions, including in-field responsibilities;
Work closely with in-field staff, contractors and providers;
Provide ongoing monitoring for Partners programs and comply with donors’ reporting requirements;
Conduct and supervise program evaluation reports;
Expected travel to MENA countries up to 30 to 40% of the year.
Fulfill other duties as assigned.
Qualifications and Abilities:

Excellent oral and writing skills with ability to express complex ideas clearly;
Proven record of writing winning proposals for US government and private foundation donors;
A minimum of five years related experience in managing development projects;
A track record of creating and sustaining strategic partnerships and negotiating with donors, prime contractors and project partners;
Experience with and ability to fulfill short-term field assignments;
Demonstrated knowledge and competency in one or more of Partners’ program areas (e.g. organizational development, conflict resolution, civil society, good governance, environment);
Arabic language skills are a plus but not required;
Professional background in MENA region strongly desired;
High level of interpersonal skills and cultural sensitivity to effectively interact with U.S. and foreign national staff and civil society, government and the private sector actors;
Ability to analyze, organize, problem-solve, manage, and prioritize work;
Proven team player with the skills and ability to form positive relations with colleagues
Advanced degree required.
Salary: Commensurate with experience.

Application:

Please submit a cover letter and resume by email only to jobs@partnersglobal.org, no later than February 18th 2013. Please indicate in the email subject line the position for which you are applying. No telephone calls, please.

The Alliance for Peacebuilding (AfP) is a membership-based network of more than seventy organizations and hundreds of professionals devoted to building sustainable peace and security worldwide. After a successful year raising funds and expanding program capabilities, AfP is in a new phase of growth. For more information, visit www.allianceforpeacebuilding.org.
Purpose
The Alliance for Peacebuilding is seeking a full-time Senior Development Associate. This team member will serve as an integral part of bolstering AfP’s ability to develop its capacity to fulfill its mission. The Senior Development Associate will work closely with the President & CEO and Program Director, as well as the Board of Directors, on the development and implementation of key fundraising strategies.
Characteristics
The Senior Development Associate will have the following characteristics and personality traits: Detail oriented ? Highly organized ? Big-Picture thinker ? Excellent memory ? Interest in Peacebuilding ? Ability to translate conversations into fundraising strategy and action ? Enjoys and able to work with a wide range of people ? Excellent writing skills ? Resilient ? Able to learn from feedback.
Job Description
The Senior Development Associate will have the following roles and responsibilities: ? Strategic planning in partnership with AfP leadership team ? Management of donor cycle, including prospecting, research and development of action
items ? Engagement in AfP events with an eye toward developing relationships and stewarding
donors ? Helping develop messaging around fundraising ? Donor database management ? Tracking of proposal deadlines and stewardship process, including drafting of
acknowledgement letters and donor reports
Qualifications/Experience
Ideal candidates will have the following expertise and skills: ? Bachelor of Arts Degree required ? 2 years of professional fundraising experience required ? Proposal writing, including experience translating substantive program impacts and goals
into fundraising strategy required ? Donor database administration a plus ? Budget Development a plus ? Demonstrated dedication to worthy causes ? Prior engagement with a Board of Directors a plus

Compensation and Benefits
This full-time position will be compensated with a competitive salary of low $40,000s per year and an excellent benefits package.
Application Process:
Please send a cover letter, resume, fundraising writing sample, a list of 3 references, and salary requirements to: humanresources@allianceforpeacebuilding.org, ATTN: Roxanne Knapp, Program Associate.
Cover Letter files should be labeled "Last, First - Cover Letter" and Resume files, "Last, First - Resume" (i.e. Smith, Jane – Resume).
Only complete applications will be considered.
Deadline to Apply: 12:00pm EST, Thursday, February 7, 2013. This position will be filled as soon as a well-qualified person is identified.

Posted by: Center for Conflict Resolution
Posted date: Jan-28-13
Location: Chicago
Description

Post Details
Job Title Manager of Mediation Services
Posted By Center for Conflict Resolution
Hourly Wage Range $13 - $18 per hour
City Chicago
State IL
Deadline Feb-08-13
Job Categories
Location Location -> Illinois -> Chicago / Cook County
Type of Work Type of Work -> Program Management
Job Type Job Type -> Contract / Temporary
The Organization:
The Center for Conflict Resolution (CCR) is an independent, not-for-profit organization, whose funding comes from public and private sources. CCR provides mediation services to the Chicago area, focusing on people of limited means, nonprofits, and institutions supporting the public and community interest. The Center for Conflict Resolution is a Program Partner of the Circuit Court of Cook County Mortgage Foreclosure Mediation Program. For more information about CCR, see www.ccrchicago.org. For more information on the foreclosure mediation program, see http://cookcountyforeclosurehelp.org/.

Position Overview:
This position is part of a four-member foreclosure mediation program management team. The program oversees thousands of cases referred to mediation by the Circuit Court of Cook County. The team is responsible for managing an extensive number of court orders and ensuring mediations are scheduled and conducted in a timely and efficient manner. The team also works closely with the court, all attorneys involved on the referred cases, and mediators assigned to the case to ensure seamless communication and coordination of documents.

Position Responsibilities:
The position may include the following responsibilities. These responsibilities may change to meet the changing needs of the foreclosure mediation program.

Work closely with the Circuit Court of Cook County to coordinate management of cases referred through the Chancery Division’s mortgage foreclosure mediation program.
Organize large volumes of (paper) court orders.
Enter relevant data into central database.
Schedule mediation sessions using an online calendaring system.
Ensure paper files are prepared properly for mediation and internal record keeping.
Coordinate mediation sessions at CCR’s downtown office and onsite at the Daley Center and Cook County Building.
Supervise and monitor mediator performance.
Mediate as needed (upon successful approval through CCR’s 40-hour mediation training).
Hours, Benefits, and Salary:
This is a 35-hour contract position through May 31, 2013 with no benefits. The extension of this contract is contingent upon the Cook County Board’s decision on continued program funding. Starting Hourly Rate: $17.00.

CCR is committed to the principles of equal employment opportunity, without regard to race, color, religion, national origin, gender, age, qualified disability, or sexual orientation or any other protected class. CCR is an Equal Opportunity employer seeking to build a workforce that reflects the diverse community we serve.

Mandatory Job Qualifications

The qualified candidate must:

Possess excellent communication and interpersonal skills;
Be detailed oriented and comfortable with shifting priorities;
Be able to work in a team environment, as well as independently;
Have seasoned computer and data entry skills; SalesForce.com experience preferred;
Be comfortable working in a fast-paced, complex, and changing environment;
Have a Bachelor’s degree or equivalent work experience.
How to Apply

How to Apply: Email your cover letter and résumé to Cassie Lively, Center for Conflict Resolution clively@ccrchicago.org. NO PHONE INQUIRIES.

Application Deadline is February 8, 2013.

Founded in 2000 by an extraordinary global community, the United Religions Initiative (URI) is a global grassroots interfaith organization that cultivates peace and justice by engaging people to bridge religious and cultural differences and work together for the good of their communities and the world. URI’s purpose is to promote enduring, daily interfaith cooperation, to end religiously motivated violence and to create cultures of peace, justice and healing for the Earth and all living beings. Today, URI includes thousands of members in 83 countries, impacting well over 2.5 million people, representing more than 100 religions, spiritual expressions, and indigenous traditions.

URI works in a mutually supportive and affirming spiritually based environment to provide a support system for grassroots URI members all over the world. Members from diverse backgrounds pioneer interfaith dialogue and peace building skills. Its core organizational principles include inclusive membership, self-organizing initiatives, and decentralized governance. Together, URI is designing an effective communications and knowledge sharing network and exchanging best practices for local, regional and global organizing. URI believes that people everywhere, when inspired to cooperate for the common good, will find solutions to end religiously motivated hate and violence and will create initiatives that build cultures of peace, justice and healing.

Based in San Francisco, URI’s global office “Hub” works to inspire and support the URI worldwide community in cooperative global action. The Hub’s central spirit is not one of control, but rather one of service informed by deep listening to the hopes and aspirations of the whole URI community.

The URI community is comprised of 569 Cooperation Circles (CC), groups of at least seven members representing least three different religions, spiritual expressions and indigenous traditions who subscribe to the Preamble, Purpose, and Principles of URI’s Charter. Cooperation Circles are connected to one another and the whole of URI by eight regional anchor points: North America; Africa; Asia; Europe; Latin America and the Caribbean; Middle East and North Africa; Southeast Asia and the Pacific; and Multi-Region, whose issue-based CCs span multiple geographic regions.

Each of the Cooperation Circles is a member of URI and defines its own unique purpose and directs its own affairs. URI implements its purpose and mission through CC engagement in community action, such as conflict resolution and reconciliation, environmental sustainability, education, women’s and youth programs, and advocacy for human rights; and through local and global initiatives that build CC capacity.

Regional and/or Global Assemblies of the URI community are held periodically to give CCs an opportunity to deepen connections, share best practices, and align strengths. These important gatherings increase the community’s capacity to carry forward global initiatives; share and implement visions of collective actions for peace, justice and healing; build cross-regional partnerships; inaugurate a new Global Council; and celebrate the tremendous collective achievements of URI.

URI is headquartered in San Francisco’s Presidio National Park. There is a staff of 15 in San Francisco, one in Buenos Aires and one in the U.K., as well as 16 regional coordinators and several program associates who work with regional leadership teams to anchor URI’s work in eight regions. URI’s 2013 budget is $3.2 million.

For more information, please visit DRG Site.

Job: Georgetown University Program on Justice and Peace is hiring a 3 year, renewable, visiting assistant professor of justice and peace studies
This material is cross-posted from the Peace and Collaborative Development Network, http://internationalpeaceandconflict.org
The Georgetown University Program on Justice and Peace is hiring a 3 year, renewable, visiting assistant professor of justice and peace studies, beginning Fall 2013. Applicants must have a Ph.D. in a relevant department or interdisciplinary program, must be broadly acquainted with the interdisciplinary field of peace studies, social justice, and conflict transformation, and must show evidence of a promising research agenda and excellence in undergraduate teaching.

The Program on Justice and Peace is a thriving interdisciplinary program that offers a minor, or equivalent, in each of the colleges of Georgetown University. (There is a good chance that we will be offering a major beginning in the 2013-2014 academic year.) We currently graduate 20-25 minors per year, and over two hundred students take courses in the program. JUPS is organized around a faculty director, a steering committee of faculty in various departments who actively teach in the program, and a larger advisory board.

(See http://www1.georgetown.edu/departments/justice_peace/ )

The successful candidate will play a major role in further building the program, offer continuity in central courses of the curriculum, and potentially take on directing the program in the future.

The successful candidate must be prepared to teach an introduction to justice and peace studies, and have demonstrated expertise in at least some of the following: theories of nonviolence and nonviolent social movements, theories of justice, or conflict transformation. The teaching load for the position is 3 courses per semester along with substantial student advising and usual non-teaching committee work. While this position is not a tenure track one, there is a strong possibility, but no guarantee, of continuing support beyond the initial three years of funding.

Application should include at least 3 confidential letters of recommendation, at least one of which deals with undergraduate teaching, an academic writing sample of no more than 30 pages, a 1-2 page statement of research interests, a 1-2 page statement of undergraduate teaching emphasis and experience, sample teaching evaluations, and a list of graduate courses completed. Applications should be submitted online through Academic Jobs Online (http://academicjobsonline.org/ajo/jobs/2511) To insure full review, applications should be received by February 25, 2013.

Georgetown University is an Equal Opportunity, Affirmative Action employer fully dedicated to achieving a diverse faculty and staff. All qualified candidates are encouraged to apply and will receive consideration for employment without regard to race, sex, sexual orientation, age, religion, national origin, marital status, veteran status, disability or other categories protected by law.

Federal Energy Regulatory Commission Attorney Advisor Dispute Resolution Specialist

The Dispute Resolution Service (DRS) within the Office of Administrative Litigation in the Federal Energy Regulatory Commission is seeking a full-time attorney with 1-5 years of experience in Alternative Dispute Resolution (ADR) with a focus in business and environmental disputes. The individual selected will serve as an attorney dispute resolution specialist and third-party neutral in promoting the use of and conducting ADR processes within the Commission and by the public it serves. Experience in energy ADR, energy law or the energy industry is a plus as well as strong skills in oral and written communication, active listening, creative and analytic thinking, and collaborative interpersonal interactions. Proficiency in managing multiple assignments is essential and experience with online web-based technology is useful. The DRS’s role at the Commission is to provide ADR case services including mediation, facilitation, and conciliation for parties engaged in or impacted by FERC-related disputes and education in the form of training and outreach on ADR. Our main objective is to ensure appropriate use of ADR methods to prevent and resolve energy conflicts through effective and efficient interest-based methods of conflict resolution. DRS also functions to build institutional capacity for ADR techniques and tools through policy, program development, and use of web-based and evolving technology. Salary range is $64,267- $97,033. Send resume and supporting materials such as a writing sample to pamela.swinson@ferc.gov.

JOB DESCRIPTION
The Deputy Director will assist the Director, Arbitration and ADR, North America, in performing duties as the North American representative to the ICC International Court of Arbitration. The Deputy Director, acting under the supervision of the Director, will:

advise companies and practitioners concerning all phases of ICC dispute resolution, including application of dispute resolution rules of the ICC,
promulgate awareness of the ICC dispute resolution system,
keep abreast of current developments in international dispute resolution in order to advise users,
recruit new arbitrators and assist in developing training programs and seminars for arbitrators/mediators,
interface with other ICC policy committees (e-commerce, intellectual property, etc.) on an as needed basis.
JOB QUALIFICATIONS
JD, with one to three years experience in international arbitration, litigation or international business transactions required. Along with strong common sense business acumen, must possess effective, clear English communication and presentation skills. Frequent travel (primarily domestic) is required as well as the ability to manage multiple, varied projects simultaneously with sound prioritization. Knowledge of foreign languages is a plus.

HOW TO APPLY
For consideration, please submit a resume and letter of interest to Alexandra Akerly at aakerly@uscib.org

Only qualified candidates selected for interviews will be contacted. No phone calls please.

Application deadline
February 15, 2013
Education requirements
J.D.
Employment type
Full time
Professional level
Professional
Benefits
Vacation/sick leave, company-paid dental, vision, prescription drug, disability insurance, life insurance, and pension plan. Medical plan with only a nominal employee contribution. 401(k) retirement plan is available with partial employer match.
Job function
Legal
Owner's areas of focus
International cooperation, Politics, Conflict resolution

New York Peace Institute (www.nypeace.org) is one of the nation's largest non-profit conflict resolution organizations, helping thousands of people peacefully, creatively, and durably resolve their dispute each year. We provide free dispute resolution services, including mediation, facilitation, arbitration, and restorative justice processes through our Brooklyn and Manhattan Centers, and in cooperation with courts, community-based organizations, schools, and city agencies. In addition, we train and credential mediators, host public events on peacebuilding, and provide customized training and consulting services in New York City and beyond.

The Civil Court Coordinator is responsible for overseeing mediation services conducted in Civil, Housing and Small Claims Courts, as well as for administering a program for cases diverted from the courts. Candidate must be professionally trained in mediation with 3 years experience in the field of conflict resolution. The position also requires strong managerial and communication skills in order to build and maintain relationships with judges, court attorneys and clerks, and to provide quality assurance for mediators. The Civil Court Coordinator is also accountable for the Lemon Law project that arbitrates between car dealerships and consumers, and for the case management of in-court, diversion and arbitration programs.

Essential Job Functions:

Oversee the assignment of cases to mediators while court is in session and for cases diverted from the court.
Provide ongoing supervision of Civil Court mediators, which includes conducting periodic roundtable discussions and on-site debriefing with mediators.
Provide case management for all related cases including working directly with clients and maintaining updated records on the program database.
Conduct Civil Court training for new mediators and law school clinics, as requested
Oversee recruitment and training of volunteers for case management of diversion cases.
Manage relationships with court personnel, including judges, clerks, attorneys and administrators to support mediation referrals.
Raise awareness of mediation services in court by conducting brief outreach announcements to litigants while court is in session
Broaden New York Peace Institute's visibility in the courts by organizing and facilitating Mediation Settlement Day, collaborating with the court Resource Center, and by seeking other opportunities to expand the role of mediation in the court
Work closely with the other Civil Court Coordinator to ensure both programs are operating with similar policies, forms and procedures
Oversee recruitment for arbitrators for Lemon Law cases.
Provide reports on Lemon Law cases on a timely basis.
Develop court related outreach tools, such as PowerPoint presentations, flyers, brochures, and pamphlets relating to Civil Court mediation
Provide quarterly reports to CEO of the New York Peace Institute.
Support office staff as needed, such as cover front desk, debrief mediators, mediate and co-mediate cases, review videos
Interacts with:

Volunteer Mediators
New York Peace Institute staff
Management Team (CEO, Director of Operations, Director of Programs, Manager of Mediator Education, and Training Director)
Clients
Court personnel and law school partners
Required skills:

Extensive training in conflict resolution with a minimum of 3 years experience as a mediator
B.A. or equivalent experience
1-3 years program coordination experience
Direct client service proficiency
Volunteer management experience
Excellent organizational and management skills
Public speaking skills
Ability to coordinate among various stakeholders to complete projects and activities
Computer proficiency with Word, Excel, and Access

HOW TO APPLY
To apply, please send your resume and a cover letter to mkirschbaum@nypeace.org. When sending your materials, please write: Civil Court Coordinator in the subject line of your email. Due to the volume of applications we expect, we are not accepting phone inquiries at this time.

For more information about New York Peace Institute, you can find us here:

Website: www.nypeace.org

Our CEO's blog: www.thehecklist.wordpress.com

Twitter: @NewYorkPeace

Immediate opening for experienced lawyer to manage Maryland Volunteer Lawyers Service's (MVLS) Foreclosure Prevention Project. This project serves low-income homeowners in multiple Maryland counties by providing pro bono and reduced-fee legal services through a panel of trained volunteers lawyers.

Job Responsibilities:

Manage intake and placement of pro bono and reduced fee foreclosure cases with MVLS volunteer lawyers.
Administer all aspects of MVLS foreclosure prevention grant compliance, including timely submission of monthly, quarterly, and annual grant reports to DHCD or other project funders.
Represent clients in foreclosure mediations on an as needed basis or when MVLS is unable to place a client with a volunteer or reduced-fee lawyer.
Provided brief advice to clients when our housing counselor is unable to assist.
Mentor less experienced foreclosure volunteers or assign mentors.
Interview experienced foreclosure lawyers to represent clients on a reduced-fee basis. Monitor these volunteers to ensure quality legal services are provided to clients.
Review reduced-fee lawyer invoices and handle other administrative aspects of reduced-fee foreclosure panel.
Supervise MVLS housing counselor to ensure client access to loan modifications and other programs available through Maryland's mortgage settlement or other DHCD programs intended to help distressed homeowners.
Recruit and supervise experienced foreclosure lawyers to provide case review services to housing counseling agencies on a reduced-fee basis.
Attend all DHCD Legal Partners team meetings, trainings, webinars, etc. and stay informed about developments in state and federal housing programs that prevent foreclosure and provide loss mitigation assistance.
Identify volunteer training needs and work with Pro Bono Resource Center to ensure MVLS volunteers and reduced fee lawyers receive up-to-date foreclosure prevention training
Coordinate services with other foreclosure prevention legal partners to ensure clients receive appropriate legal services and MVLS is not duplicating services.
Other project management duties as assigned.
Job Skills:

Strong written and oral communication skills
Must possess strong time management and organizational skills
Able to work with diverse client population and to collaborate with legal partners
Skilled in case management, dealing with multiple priorities and deadlines
Ability to identify and resolve problems quickly.
Ability to work independently and manage a team.
Professional Experience:

J.D. from an accredited law school.
At least three years of housing/foreclosure legal experience.
Must be admitted to practice in Maryland and in good standing.
Demonstrated commitment to public interest
Strong computer skills, especially Microsoft Office Suite and case management software
Outside practice of law is not permitted
HOW TO APPLY
Please write "Foreclosure Prevention Project Manager" in e-mail subject line and attach cover letter and resume in Microsoft Word format.

Send email with attachments to mvls@mvlslaw.org

Please no telephone calls.

Apply here.

Strategically consult on the employee impact of business strategies; identify and manage employment risks. Develop, implement and administer HR policies/practices that support organizational transformation and build a high performance organization.
-Consult with managers and employees and utilize conflict/issue resolution techniques to diffuse escalated situations, facilitate effective workplace relations, mitigate risk, and promote high performance through interpersonal communication skill enhancement; meets ER metrics
-Consult with business leaders and collaborate with HR colleagues on strategies for business transformation and organizational change
-Participates in government/regulatory/legal proceedings; lead or negotiate mediation
-Identify implications of organizational change, local policy/practice initiatives and other work environment factors to minimize negative impact on engagement
-Effectively analyze and leverage HR data to identify and manage trends; develop and implement systemic solutions; and proactively consult with managers and HR colleagues
-Coaches/mentors internal ER and Tier 2 resources to develop skills and assist in managing difficult issues
-Lead or participate in projects that are broad in scope or which have significant employee relations impact; consult from a broad-based HR perspective
-Deliver ER services efficiently and effectively, leveraging technology and continuous process improvement mindset to recommend improvements
EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
REQUIRED SKILLS
General Business/Consulting for Solutions/MASTERY
Technology/Justifying the Business Case/ADVANCED
General Business/Turning Data into Information/ADVANCED
DESIRED SKILLS
Leadership/Driving Change/ADVANCED
Finance/Managing Aetnas Risk/FOUNDATION
ADDITIONAL JOB INFORMATION
Background/Experience Desired:
* 5-10 years HR generalist experience required; with several years ER experience.
* Demonstrated expertise in developing and implementing HR policies and practices.
* Demonstrated expertise in consulting, influencing, communicating and working collaboratively across the organization.
* Comprehensive knowledge of employment law and Aetna's HR policies and practices.
* Strong organizational and multi-project management skills.
* Understanding of business parameters sufficient to incorporate business risks into ER recommendations.
* Excellent investigative, conflict resolution and communication skills.
* Ability to effectively collaborate across the organization.
* Demonstrated ability to consult strategically on broad HR initiatives.
* Demonstrated experience and/or formal training in conflict resolution.
* Coaching/mentoring skills.

Please note that benefit eligibility may vary by position. Clickhereto review the benefits associated with this position.
Aetna does not permit the use of tobacco related products or drugs in the workplace.
Job Function: Human Resources

Apply here.

Job Code: 6309-02
Job Title: Marriage and Family Counselor Associate
Closing Date/Time: Fri. 02/01/13 11:59 PM Pacific Time
Salary: $24.58 - $30.25 Hourly
Job Type: Full-Time Regular
Location: Downtown Portland, Oregon

The Department of Community Justice is currently recruiting for the position of Marriage and Family Counselor Associate working in the Family Court Services Unit. Family Court Services is a social service agency that is administered by the Department of Community Justice and hosted by the Multnomah County Circuit Court. Within this legal jurisdiction, experienced professionals provide a variety of direct services to families.

Program:

The mission of Family Court Services is to reduce the trauma of separation and divorce to children and families and to aid in maintaining and developing healthy and nurturing parent-child relationships. The person working in this position would primarily function as a mediation specialist providing custody and parenting time mediation and intake and referral services.

Position:

This Marriage and Family Counselor Associate will be reponsible for the following essential job functions, in addition to other duties as assigned:

§ Facilitate child custody and parenting time mediation for participants including the development of written agreements that are of a quality appropriate for court-related proceedings/documents

§ Utilize knowledge of domestic violence, substance abuse, child abuse, and inter-parental conflict to support safe and respectful mediation processes for participants

§ Cover intake duties: triage requests and provide appropriate responses, referrals or appointments to domestic relations litigants, parents, and other professionals in need of assistance

§ Maintain up to date information, assistance and referrals to people navigating the domestic relations legal system

To Qualify:
Experience: Two years of case management, counseling and/or mediation experience. Experience serving as an expert witness in court is desirable; fluency in written and spoken Spanish is highly desired; AND

Training: Equivalent to a Master’s degree from an accredited college or university with major course work in Psychology, Counseling, Law or Social Work. Must meet the state training requirements (basic and advanced domestic relations mediation training portion) for court connected Domestic Relations Mediators (Chief Justice Rule No. 05-028 Sec. 2.2 - http://www.ojd.state.or.us/Web/OJDPublications.nsf/Mediation?OpenView&count=1000); AND

Other: Applicants must pass a thorough background investigation, which includes being fingerprinted on the first day of employment. This is required before the employee can access criminal justice data and information systems and is essential to perform the responsibilities of this position.

The Application Packet:
1. A standard Multnomah County Employment Application (submitted online only).
2. Responses to Supplemental Application questions.

Please note that responses to supplemental questions should be complete answers and address the question directly. Supplemental question responses may be scored and used as the civil service exam step in this recruitment or to determine the most qualified applicants as the recruitment progresses. There is not a text limit for the question boxes, so please be thorough in your question responses.

Supplemental Information:
The Department of Community Justice is nationally recognized as a leader in the community justice field. The Department's mission is to enhance community safety and reduce criminal activity by holding youth and adults accountable in a fair and just manner, assisting them to develop skills necessary for success, and effectively using public resources. For more general information about the Department of Community Justice, including our mission, values and goals, please see the following web site: http://www.multco.us/dcj.

Apply here.

Job Title: Mediator/Child Custody Evaluator
Closing Date/Time: Mon. 01/28/13 4:30 PM Central Time
Salary: $43,504.50 Annually
Job Type: Full Time
Location: 333 Vine St, La Crosse, Wisconsin

This is a professional position in the Mediation and Family Court Services Department. Employee works under general supervision performing the duties of a Mediator as specified in Wis. Stats. 767. Employee also completes Child Custody assessments as a member of a Custody Assessment Team. ***Starting pay is dependent on training and experience.

Hours of Work. Core hours are 37.5 hours per week from 8:00 AM to 4:30 PM. This is a salaried position and hours of work will extend beyond the core hours.

To Be a Successful Applicant: 1-Provide a ten-year work history. Explain gaps in employment. 2-Include reasons for leaving each job. 3-Fill out all fields on the application, including address and phone numbers of previous employers.

Essential Job Functions:
For full list of duties and qualifications, see job description on our website. Performs mediation and any legal custody and physical placement study services authorized under the law. Determines if mediation is appropriate on cases referred by the Court or Family Court Commissioner and reports back if mediation is not appropriate. Uses the cooperative process with the parties in child custody and placement disputes by applying communication and dispute resolution skills to define and resolve their disagreements, with the best interest of the child as the paramount consideration. Facilitates agreements concerning custody/physical placements of children with their parents without acting as therapist or as an advocate for either parent. As part of the Custody Assessment Team, completes legal custody and physical placement studies for the Court when parents are unable to reach an agreement through mediation or in cases where mediation is not appropriate.

Training, Experience and Other Requirements:
· Bachelor's Degree in Social Work or other closely related field from an accredited college or university. Or, a Law Degree from an accredited law school with additional family law or guardian ad litem experience in family law matters.
· Not less than 25 hours of mediation training or not less than three years of professional experience in dispute resolution.
· Training on the dynamics of domestic violence and the effects of domestic violence on victims and children.
· Strong preference for previous experience with child custody matters.
· May consider acceptable equivalent combination of training and experience.

More information and applucation here.

UN WOMEN: EXPERT AND CO-TRAINER ON GENDER ASPECTS OF MEDIATION AND ROLE OF WOMEN IN MEDIATION AND CONFLICT RESOLUTION PROCESSES
Location : Home-based with travel to Georgia
Application Deadline : 21-Jan-13
Type of Contract : Individual Contract
Post Level : International Consultant
Languages Required :
English
Starting Date :
(date when the selected candidate is expected to start) 04-Feb-2013
Duration of Initial Contract : 10 working days
Expected Duration of Assignment : 10 working days
REFER A FRIEND APPLY NOW
Background
Since autumn 2010, UN Women, with the support of the European Union (EU), has been implementing the cross-regional programme “Women Connect across Conflicts: Building Accountability for Implementation of UN SCR 1325, 1820, 1888, 1889.” The programme aims to enhance the capacity of women’s human rights activists and gender equality advocates and their networks to effectively and meaningfully engage, influence, and mobilize for dialogues on security and peace issues at various levels, nationally and regionally in the Southern Caucasus (Georgia, Armenia, Azerbaijan), in South Asia (Pakistan and Afghanistan), and the Central Asia /Fergana Valley (Kyrgyzstan, Tajikistan and Uzbekistan).

The programme aims to achieve four objectives, as follows:

The first objective is to facilitate work at the national level with respect to the development of the National Action Plans (NAPs) on UNSCRs 1325, 1820, 1888 and 1889 (hereafter referred to as UNSCR 1325).

The second objective aims to strengthen a referral mechanism to provide redress for sexual and other forms of violence against women in situations of conflict in at least one country.

The third objective focuses on incorporating gender equality principles into the internal operations of the security sector to promote zero tolerance to using sexual violence as a weapon of war in at least one country.

The fourth objective aims to mobilize national partners at local level to engage in evidence-based dialogues and advocacy for reconciliation, tolerance building and compliance with women’s human rights obligations in the Fergana Valley (Kyrgyzstan, Uzbekistan, and Tajikistan).

A series of activities have been conducted within the frames of the programme to build the capacity of women human rights activists and enhance their efforts to address women security and peace building needs.

The Programme intends to expand its capacity building framework and incorporate gender expertise in mediation and peace processes as a key skill to be held by women human rights and peace activists and other key stakeholders. For this purpose, the cross-regional programme intends to conduct two training sessions in Georgia on gender aspects of mediation and role of women in ongoing mediation and conflict resolution processes. One three-day training session will be organized for 15 selected human rights and gender activists/NGO representatives from Georgia, Armenia and Azerbaijan. Another two-day training session will be for max 15 representatives of the Georgian Government.

The first training will provide a forum for women from various sectors and organizations to discuss: How women are being utilized in the process? How gender parity issues are currently being dealt with? How to get women’s interests included and implemented?

The session for the Government will serve to sensitive participants and stakeholders of the formal peace process to gender-related issues and build their skills towards a concrete mainstream of gender issues into their work. With this purpose, the UN Women Cross-regional Programme intends to hire two international experts: a lead trainer and a gender expert/trainer on women’ rights and transitional justice to conduct the trainings.

Duties and Responsibilities
The gender expert/trainer will work under the direct supervision of the Programme Manager of UN Women Cross-regional Programme “Women Connect Across Conflicts: Building Accountability for Implementation of UN SCR 1325, 1820, 1888, 1889” and will benefit from technical and operational support of UN Women team based in Georgia. In more specific terms, the gender expert/co-trainer will be responsible:

To conduct two training sessions in Georgia on gender aspects of mediation and role of women in ongoing mediation and conflict resolution processes:

One three-day training session will be for fifteen selected human rights and gender activists/NGO representatives from Georgia, Armenia and Azerbaijan. UN Women will select the participants upon call for interest.
Another two-day training session will be for max fifteen representatives of the Georgian Government involved in the peace talks. UN Women will solicit nominations from the Government of Georgia.
All aspects of training logistics will be taken care of by UN Women team based in Georgia.

To fulfill the expected task the gender expert/trainer is expected:

To assist the lead trainer in preparing a detailed ToRs and ensure that all gender-related aspects are properly addressed and submit them for approval to the UN Women Cross-regional Programme’s Manager for feedback and approval;
To work with the lead trainer to ensure that all gender-related content of the training modules are adequate for the audience -on the basis of the received filled in questionnaires and previous experience working on women and peace issues-and that suitable case scenario are used for role plays and exercises;
To ensure that the training and workbook reflects real women’s needs, practices, lessons learned and is conducive to real learning for women activists and government officials;
In close collaboration with the lead trainer and in accordance with the training agenda, the gender expert will conduct the two training sessions in Georgia on gender aspects of mediation and role of women in ongoing mediation and conflict resolution processes: one three-day training session for fifteen selected human rights and gender activists/NGO representatives from Georgia, Armenia and Azerbaijan and another two-day training session for maximum fifteen representatives of the Georgian Government;
Together with the lead trainer the gender expert will develop a questionnaire and ensure that all key substantive questions are included to help evaluate the level of the participants’ knowledge prior and after the training via ad hoc questionnaires to be disseminated respectively ahead of training for tailoring of the module to real trainees needs and capacity and after the training for evaluation purposes;
Together with the lead trainer, submit a finalized training module and materials to UN Women Manager;
Submit a comprehensive report (prepared together with the lead-trainer). The report shall include activities conducted, including comprehensive information on conducted trainings, its evaluation based on filled in questionnaires and observations during the training;
The gender expert/co-trainer shall also ensure that the final joint report includes recommendations for further work of UN Women and inclusion into a list of potential mediators for those participants who successfully passed the training.
Key Deliverables and Timeframe:

Detailed ToRs with work plan/ methodology and training module and materials – February 8, 2013
Conduct three-day training session for fifteen selected human rights and gender activists/NGO representatives from Georgia, Armenia and Azerbaijan – Georgia Feb. 21-23, 2013
Conduct two-day training session for representatives of the Georgian Government, participants of the Geneva Peace Talks and other staff involved in the peace talks – Georgia Feb. 24-25, 2013
Finalized training module/material – February 21, 2013
Comprehensive report on activities conducted, including information on conducted training, its evaluation based on filled in questionnaires and observations during the training – March 4, 2013
The timeframe for the work of the expert is tentatively planned through Feb.-March 2013 for a total of 10 working days of which four working days for preparation, five days of actual trainings, and one day for reporting.

Organization and logistics of the trainings including selection and travels of participants will be full responsibility of UN Women.

Evaluation Procedure:

The candidates will be evaluated in two stages: technical evaluation and financial evaluation.

Technical evaluation criteria:

Criteria / Maximum points

Advanced university degree in international relations, social sciences or related field or equivalent working experience - 20;
At least ten years of proven track record of working on human rights and peace and justice issues, in particular on gender aspects of mediation and role of women in ongoing mediation and conflict resolutions processes - 50;
Practical experience in mobilizing women human rights activists from conflict-affect countries - 50;
At least five years of experience in conducting trainings or consultations on gender aspects of mediation and role of women in ongoing mediation and conflict resolution processes - 50;
Experience of and participation in peace negotiations will be an asset - 20;
Excellent communication and presentation skills and ability to activate groups and ability to effectively communicate via interpreter - 20;
Strong organizational and time management skills, ability to meet deadlines - 20;
Proficiency in English - 20;
Review of previous work (papers, workbook, references) - 100.
Maximum total technical scoring: 350

Only candidates who have passed over the mandatory criteria and have accumulated at least 245 points under technical evaluation will qualify to the next round of financial evaluation.

Evaluation of financial proposal:

Evaluation of submitted financial offers will be done based on the following formula: S = Fmin / F * 150

S – score received on financial evaluation;
Fmin – the lowest financial offer out of all the submitted offers qualified over the technical evaluation round;
F – financial offer under consideration.

Winning candidate

The winning candidate will be the candidate, who has accumulated the highest aggregated score (technical
scoring + financial scoring).

Submission package:

CV and P11 form;
Financial proposal*– aggregated and with breakdown(total remuneration, travel expenses (per diems, tickets, lodging and terminal expenses)
*Each applicant will be required to submit an aggregated financial offer (“aggregated financial offer” is the total sum of all financial claims of the candidate for accomplishment of the task).
Management Arrangements:
The contractor will work under the guidance of the Programme Manager for cross-regional programme “Women Connect Across Conflicts: Building Accountability for Implementation of UN SCR 1325, 1820, 1888, 1889” and will benefit from technical and operational support of UN Women Georgia office.

Financial arrangements:
Payment will be disbursed upon submission and approval of deliverables and certification by the Programme Manager that the services have been satisfactorily performed:

Detailed work plan/methodology and training module/material– 50%
Final report– 50%
Competencies
Practical experience in mobilizing women human rights activists from conflict-affect countries;
Excellent communication and presentation skills and ability to activate groups and ability to effectively communicate via interpreter;
Strong organizational and time management skills, ability to meet deadlines.
Required Skills and Experience
Academic Qualifications:

Advanced university degree in international relations, social sciences or related field or equivalent working experience.
Experience:

At least ten years of proven track record of working on human rights and peace and justice issues, in particular on gender aspects of mediation and role of women in ongoing mediation and conflict resolutions processes;
At least five years of experience in conducting trainings or consultations on gender aspects of mediation and role of women in ongoing mediation and conflict resolution processes;
Experience of and participation in peace negotiations will be an asset.
Language requirements:

Fluency in English.
In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.

All online applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from
http://www.unwomen.org/wp-content/uploads/2011/01/P_11_form_UNwomen.doc.

Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Apply here.

Consensus Building Institute
POSITION OPENING
Associate Director
The Consensus Building Institute (CBI) is a not-for-profit organization created by leading practitioners and theory builders in the field of collaboration and dispute resolution. CBI serves public, non-profit, and private clients worldwide by providing facilitation, collaboration, and dispute resolution services, training in negotiation and consensus building techniques, and evaluative research.
CBI also plays a key role in helping to build the intellectual capital of the field through pioneering work on negotiation as an organizational competence, documentation of best practices in multi-stakeholder consensus building and dispute resolution, and online negotiation and collaboration training. CBI senior staff and Board members are associated with the Program on Negotiation at the Harvard Law School and the MIT Department of Urban Studies and Planning.
For further information about CBI, please visit our website at: www.cbuilding.org.
JOB DESCRIPTION:
This is an exciting opportunity for a highly motivated, highly experienced manager and dispute resolution/collaboration practitioner to assume an important management position with leaders in the dispute resolution and collaboration field, and to develop the position over time in partnership with CBI’s leadership. The position will report directly to the Managing Directors at CBI and will be responsible for staff management and coordination of project work. The Associate Director (AD) will also maintain an active collaboration and dispute resolution practice, expected to account for 25-35% of the AD’s time. Specific responsibilities will include: Consensus Building Institute (CBI) | 238 Main Street, Suite 400, Cambridge, MA 02142 | www.cbuilding.org

Manage CBI Staff
„Manage all staff recruitment and hiring. Decide on new administrative, Associate and Senior Associate hires in consultation with the Managing Directors; jointly decide Senior Practitioner hires with the Managing Directors.
„Develop and oversee system for staff salaries and bonuses, performance reviews and promotions, implement in coordination with the Managing Directors, and participate in decision making with Managing Directors and CFO.
„Refine and coordinate process for staff professional development plans, internal coaching, and other mechanisms to support professional growth of CBI staff. Oversee development of individual staff plans and work with staff to monitor and improve progress against these plans on an on-going basis.
„Oversee and manage staff performance issues, recommend corrective action and monitor action plans for performance improvement. Recommend staff termination to the Managing Directors when necessary.
„Work with the Chief Knowledge Officer to insure that CBI’s work is shared internally among staff and with the outside world, and to ensure that individual staff strike an appropriate balance between practice and reflection.
„Participate in management deliberations with Managing Directors and Chief Financial Officer, as a member of the CBI Management team.

Coordinate Project Work
„Coordinate and support CBI’s project work, allocating staff to provide high quality service and effective administrative support, while advancing staff professional development and helping staff to maintain work-life balance.
„Ensure effective on-going internal communication between management and staff on project work.

Practice at a Senior Level
„Conduct a collaboration and dispute resolution practice at the senior practitioner level within one of CBI’s practice areas, or in an area of personal expertise that CBI does not currently cover. Project work includes project development, project delivery, team management, and project management.
· Bill 25% to 35% of annual time at a senior rate.

REQUIRED QUALIFICATIONS:
„At least 10 years of experience in collaboration/dispute resolution practice, with increasing levels of responsibility for staff management.
„Strong management, communications and interpersonal skills
„Proven record of working effectively on management teams
„Proven record of capable staff management
„Proven track record of success in business development
„Prove track record of project delivery
„Masters degree or higher in a relevant disciplined

SALARY AND BENEFITS
Salary commensurate with experience and competitive in the field. Benefits include generous vacation, health, dental, disability and life insurance.
CBI is committed to staff diversity, and strongly encourages applications from women and people of color.
To apply:
E-mail cover letter, resume, and writing sample by February 15, 2013 to:
Consensus Building Institute, Inc.
238 Main Street, Suite 400
Cambridge, MA 02142
Attn: Sossi Aroyan
E-mail: sossi@cbuilding.org

The University of British Columbia is accepting applications for a part-time (50%) Ombuds Officer at its Okanagan campus. The new position reports to the UBC Ombudsperson, Shirley Nakata, and the Deputy Vice Chancellor & Principal at Okanagan. The UBCO Ombuds will serve a student population of about 9,000 and also provide administrative and related duties for the office.

An undergraduate degree in a relevant discipline and at least two years experience (or the equivalent combination) are required. Knowledge of and familiarity with UBC policy, processes and systems preferred. Applications are due by January 30, and the appointment expected by March 1. The position pays the annual equivalent of $43,809 to $52,592 CDN. (UBC Careers.)

Cross-posted from the Ombuds Blog.

The public school system in Southern California is hiring its first District Ombudsperson. The position will report to the superintendent and serve as an impartial dispute resolution practitioner for 44,000 students and other district constituents. RUSD has not previously had an Ombuds.

Applicants must have a bachelor’s degree or equivalent and at least three years of relevant experience. Bilingual (Spanish) and and a California Administrative Services Credential are desirable. The position pays $66,626 to $77,942 for a 250-days work year, which includes 27 Vacation Days and 13 Holidays. Applications are due by February 5, 2013. (RUSD Posting.)

Cross-posted from Ombuds Blog.

Mediation Case Manager

The mediation case manager position is located at the Santa Clara, CA office of Project Sentinel, a non-profit agency that administers a number of mediation and tenant/landlord counseling programs in the Silicon Valley area, as well as Stanislaus County. The case manager reports to the agency’s general manager of Dispute Resolution Programs, who is also located at the agency’s Santa Clara office.

General Description
The duties for this full-time position center on the Palo Alto Mediation Program [PAMP] and two other similar programs. These duties include responding to initial inquiries, working with a pool of volunteer mediators to develop cases for mediation, handling scheduling and logistics for mediation sessions, engaging in program outreach activities and maintaining accurate case records including data entry. The case manager provides administrative support to the volunteer mediator group, which includes staffing their meetings and participating in their recruitment process. Responding to inquiries includes explaining mediation options and also offering counseling on landlord-tenant and neighbor-to-neighbor issues.

Specific Requirements
As part of the performance of the positions’ duties, the case manager will:
a. Develop sufficient expertise in landlord-tenant, neighbor and other dispute subject matter areas, including special local ordinances such as the Palo Alto Mandatory Response Ordinance,
b. Respond to initial contacts by offering counseling on rights and responsibilities and when appropriate, dispute resolution options,
c. Meet all administrative requirements for properly processing dispute resolution contacts and cases, as appropriate for the subject matter,
d. Fulfill all logistical requirements for mediation sessions and program meetings, and staff program meetings,
e. Properly log all initial inquiries, collect required forms and surveys if appropriate and correctly enter all information in the database,
f. Support the PAMP chairs and other volunteer mediators, in a professional and timely manner,
g. Engage in sufficient outreach activities to meet program goals either directly or through recruiting volunteer mediators for these activities,
h. Seek guidance from the general manager when necessary to properly perform the position duties.

Qualifications for this position include:
? Mediation experience or training
? Ability to use basic Microsoft Office software (Word, Access, Excel, PowerPoint, Outlook)
? Interpersonal and conflict management skills
? Strong written, oral, public speaking and presentation skills [Ability to communicate in languages other than English is preferred]
? Ability to effectively organize and complete administrative duties
? Demonstrated comfort interacting effectively with a wide range of diverse constituencies
? Ability to work as part of a team and willingness to work with minimum supervision
? Willingness to participate in evening and weekend events as necessary.

To apply for this position, submit a cover letter describing your skills and experience related to this position, and include your reasons for wanting to apply for this position, along with your resume and a list of three references with contact information (telephone and email addresses) to avandeursen@housing.org.

Please do not call about this position. The position will remain open until filled. Applications will be screened for qualifications and experience. Not all applicants who meet the minimum qualifications will be offered an interview. Only those applicants scheduled for interviews will be notified about the status of their applications.

For more detailed information about Project Sentinel visit the agency’s website at www.housing.org

NOTE: Candidates must be local to the SF/Bay Area. Project Sentinel does not pay for relocation expenses.

Job Details:

Categories: Other
Visa Sponsorship: Do not sponsor.
Job Certifications: Mediation experience or training preferred
Locations:

City

State

Postal
Code

Country

Santa Clara

CA
95050

Contact Name: Anky van Deursen
Email: Click Here (apply to job)
Job Code: Case Manager PA

King County
Invites Applications for the Position of:
Alternative Dispute Resolution Practitioner

Apply online at http://www.kingcounty.gov/jobs
OPENING DATE/TIME: 01/08/13 12:00 AM (GMT -8:00)
CLOSING DATE/TIME: 01/29/13 04:30 PM (GMT -8:00)

SALARY: $38.02 - $48.20 Hourly $79,081.60 - $100,256.00 Annually
LOCATION: Chinook Building - 401 5th Ave, Seattle
JOB TYPE: Career Service, Full Time, 40 hrs/week
DIVISION: Department of Executive Services
JOB NUMBER: 2013TM02813
SUMMARY:
Make a difference! The Department of Executive Services is looking for an experienced Alternative Dispute Resolution Mediator professional to join our fast-paced, dynamic team. This position is responsible for providing mediation, facilitation and other dispute resolution services for individuals and groups in King County as well as the inter-agency dispute resolution services through the Inter-Local Conflict Resolution Group (ILCRG).
The King County ADR Program Services include facilitating collective bargaining and grievance discussions; chartering and facilitating labor-management committees and project labor agreements; training in negotiations, conflict resolution; mediating and facilitating complex multi-jurisdictional and land use cases involving King County; and citizen/County mediation. The ADR Program is dedicated to creating new products that support the responsible stewardship of County resources by reducing the cost of conflict for King County employees, government, the tax payers, and our regional partners.

The ILCRG is a unique, regional program created jointly by the King County Executive and the King County Labor Council in 1998 to provide third party neutral services to resolve conflict. The ICLRG is a leader in regional governance, partnering with over 70 member cities, counties, and other public entities and over 30 unions to provide mediation services.
Our ideal candidate will have experience negotiating skillfully in tough situations in a fair and diplomatic manner. A highly competent mediator, he or she will passionately pursue the program's goals with energy and drive.
WHO MAY APPLY: This recruitment is open to all qualified applicants.

WORK SCHEDULE: This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime-eligible. This position is paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. – 5:00 p.m., Monday through Friday. Incumbents may be required to work extended and/or flex scheduled work hours to respond to service needs.

REQUIRED MATERIALS: The following materials are required:
King County Application Form (paper or electronic)
Resume
Letter of Interest detailing your background and describing how you meet or exceed the requirements listed in this job announcement.
You can attach multiple documents if necessary or required, such as your resume and letter of interest to your electronic application. Your options are:
Copy and paste one or more documents into the text resume section of the application.
Attach multiple documents/files in the resume attachment section.
Please Note: Your application will be rejected as incomplete if you do not include the requested and relevant information in the on-line application and include the information only on the letter of interest and/or resume. Applications that state “see my resume” or “see my personnel file” are considered incomplete and will not be accepted. Resumes and cover letters are not accepted in lieu of a completed job application.

CONTACT INFORMATION: Please direct questions about this recruitment to Tricia Morrison, Human Resources Analyst at (206) 296-0528 or tricia.morrison@kingcounty.gov.
JOB DUTIES:
Conduct conflict queries in work groups and other group conflicts. Provide oral or written analysis of the conflict and service recommendations to the contracting party.
Design and deliver conflict resolution interventions.
Design training curriculum and present to mediators, work groups and the County at large.
Conduct mediations.
Assist in evaluating mediators for certification.
Conduct periodic program evaluations and make recommendations.
Participate in outreach efforts.
Manage special projects and events.
Provide conflict coaching.
Facilitate work group discussions and labor management committees
Build and maintain relationships with key County, Union and Regional contacts.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
MINIMUM QUALIFICATIONS:
A Bachelor’s degree in social sciences or a related field with an emphasis on human resource management, labor relations law, business or public administration.
A minimum of 100 hours advanced ADR training.
Three (3) years full-time experience providing conflict resolution and mediation services and training.
Professional Mediation Certification, or the ability to obtain certification within first six months of employment
Skill in assessing the root causes of conflict; designing and implementing appropriate conflict interventions, including coaching, mediation, facilitation and training; building consensus among people with conflicting points of view; understand what motivates groups; ability to pick up on positions, intentions and needs and predict what groups will do across different situations.
Skill in curriculum design and training presentation.
Skill in communicating effectively, verbally and in writing to a variety of audiences and settings: one on one, small and large groups and with peers.
Comfortable handling hot and controversial topics; can manage group processes during a presentation; can change tactics midstream when something isn’t working.
Skill at working as a team member.
Knowledgeable about working in large organizations, understands and adapts to the organizational culture; sensitivite to how organizations function; knows how to get things done through formal and informal channels.
Skill in personal assessment of strengths and weakness; seeks and incorporates feedback; gains insight from mistakes; is receptive to talking about short-comings and gaining new skills. Able to model conflict resolution skills.
Skill in interactions with a diverse work force; able to adjust processes to support the equitable treatment of all.
Skilled at maintaining relationships with internal and external customers; gains their trust and respect; maintains confidentiality as appropriate; meets the expectations and requirements of customers; gets first-hand customer information and uses it to make improvements in products and services.
Skilled at dealing with ambiguity; can effectively cope with change; can comfortably handle risk and uncertainty and make decisions without having the total picture. Able to handle multiple competing and priorities; planning, organizing and project management.
DESIRED QUALIFICATIONS:
Familiar with collective bargaining principals and practices.
Internal resource in a large organization.
Five (5) years full-time experience providing conflict resolution and mediation services and training.
SUPPLEMENTAL INFORMATION:

RECRUITMENT PROCESS:
Please make sure your specialized experience/requirement(s) can be identified in your application materials.

Your application, resume and letter of interest will be used to determine whether you meet the job qualifications listed on this announcement. The information in these materials will be compared to your responses to the supplemental questions. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Those applicants that possess the most competitive background in directly related experience, knowledge, and training may be contacted for interviews. Professional supervisory reference checks will be conducted prior to any offer of employment.

Position Open: Case Manager Start Date: March 1st, 2013 Application Due Date: 1/18/13 by 5pm
Hours: This is an hourly position of 35 hours per week (primarily Tuesday through Friday w/occasional Monday, weekend, evening, early morning) which includes paid sick and vacation leave as well as some medical and dental insurance.
General Summary:
The WDRC is searching for a dynamic, flexible and compassionate person to join our small team in providing dispute resolution services to Whatcom County. The position primarily conducts intake for the small claims and foreclosure mediation programs and generally supports lead staff and WDRC operations. This position is well suited for a professional seeking a balance of administrative work and client interaction.
Essential Responsibilities:
? Case Management
o
o
Conduct intake for the foreclosure mediation program, including: ? Receiving referrals from the Department of Commerce ? Communicating with assigned mediators ? Notifying homeowners, attorneys and lenders about program requirements and
expectations ? Communicating with all parties to schedule mediations ? Receiving and tracking required documents and payments ? Preparing case binders for each mediation ? Preparing mediators and clients to successfully mediate ? Convening mediations and closing-out cases ? Collecting program data for reporting and tracking purposes
Conduct intake for the small claims mediation program, including: ? Attaining small claims filings and sending mediation notices to all litigants ? Making weekly presentations to small claims court ? Communicating with all parties to schedule mediations ? Preparing mediators and clients to successfully mediate ? Convening mediations and closing-out cases ? Collecting program data for reporting and tracking purposes
Mediate cases as needed ? Phone Conciliator
o
o Assist parties to negotiate telephonically with one another
o Draft agreements for parties in dispute ? Mediator Education and Training
o Assist the Program Manager and Lead Case Manager with coordination and content for mediation in-services
o Support the practicum program as needed ? Administrative duties
o Serve as a gateway to the community about the Center’s services by (1) answering phones to respond to questions and/or refer clients to appropriate staff and services, (2) registering participants for trainings
o Typing, filing, word processing, data collection and evaluation ? Provide support to the Program Manager and Lead Case Manager to ensure success of mediation
program ? Additional duties as assigned ? This position reports to the Lead Case Manager

Essential Skills:
? BA or combination of AA and comparable experience ? Strong listening skills and ability to process and synthesize large amounts of information often from
emotionally escalated people ? Strong written and verbal communication skills ? Highly organized and flexible ? Sense of humor and openness to working in a dynamic environment ? Able to work independently and with a team ? Familiarity with and belief in mediation and alternative dispute resolution ? Proficient with Microsoft Word and Excel
Preferable Skills:
? Mediator certification ? Completion of 40 hour basic mediation course ? Previous case management experience ? Bilingual in Spanish
To apply, submit a hard copy: 1. Cover letter
2. Resume 3. Three references
Send to: Moonwater, Executive Director, Whatcom Dispute Resolution Center @ 13 Prospect Street, Suite 201, Bellingham, WA 98225 by 5 pm Friday, January 18th, 2013

Position Information
Requisition Number 263-1196
Department (1034) Conciliation Court
Department Number 2630411
Position Control Number 1196
Functional Title Conciliation Services Mediator
Payroll Job Title Conciliation Services Mediator1172
Job Code 1172
Grade 328
Position: Regular
If Part Time, number of hours:
Type of Recruitment Open
Job Description Performs professional work of considerable difficulty providing mediation for Conciliation Services at the direction of the Superior Court. This position works under the supervision of the Conciliation Services Director and will use judgment in selecting appropriate guidelines and in applying general policies and procedures. This position will conduct case management conferences and resolve disputes; conduct mediation conferences regarding child custody, parenting time, child support and property and debt division. Must keep current in mediation theory and practice as well as with current statutory changes. Will provide service within time constraints defined by statute and policy; refer clients to appropriate community agencies; calculate child support; prepare reports and keep records; prepare written agreements in accordance with program policy and will perform other services as assigned or required.
Physical Demands .
Working Conditions .
Required Qualifications Graduation from an accredited school of law.
Preferred Qualifications Considerable knowledge of court processes, procedures and operations; and State laws, rules, and regulations. Knowledge of alternative dispute resolution and mediation techniques. Forty hours or more of mediation training. General familiarity with family law a plus.
Special Instructions to Applicants Employment is contingent upon successful completion of a criminal background check and verification of work history, academic credentials, licenses, and certifications as applicable.

This announcement may be closed as soon as a sufficient number of qualified candidates have applied.

If yes, please see Special Notice below
Pay Rate $51,854.40 - $54,496.00
Job Open Date 01-03-2013
Must be posted until
Job Close Date Open Until Filled

More info here.

Job Title: Ombudsman (Human Services Specialist)
Closing Date/Time: Mon. 01/14/13 11:59 PM Eastern Time
Salary: $1,656.23 - $2,616.88 Biweekly
$43,062.00 - $68,039.00 Annually
Job Type: Full-Time
Location: Anne Arundel County, Maryland

Print Job Information | Apply

Position Description Benefits Supplemental Questions

The position of Ombudsman is a fill time and permanent position within the Department of Aging and Disabilities.

The Department of Aging and Disabilities serves 3 groups of Anne Arundel County citizens: Those 55 and older, persons of any age who care for older loved ones or who have questions regarding services and programs for older persons or disabled persons, and disabled persons 18 and older. The Department is a focal point for information and assistance regarding all services and programs for older persons and disabled persons. Assistance is available for well, active persons as well as for the very frail.

The responsibilities of the Ombudsman is to provide professional advocacy services to residents of all long term care licensed assisted living facilities and nursing homes in Anne Arundel County.

Advocacy services include protecting rights of residents in long term care facilities; monitoring facilities to assure Federal and State regulatory standards are met; addressing complaints made by or on behalf of residents through investigating and resolving complaints; educating residents, family members, staff and public on long term care related topics.

This is professional case management and advocacy work on behalf of senior and special needs citizens, and their family members. Work involves extensive contact with the public, community organizations and agencies, and County and State personnel.

NATURE AND VARIETY OF WORK

Work could involve developing treatment care programs to address the physical, emotional and social needs of senior and special needs citizens. The complexity of work involves knowing the various resources and agencies available to meet client needs and provide them with the counseling, crisis intervention and administrative assistance required to meet their particular needs. Work also includes serving as an advocate for and protecting the rights of residents of long term care facilities, which involves receiving, investigating and resolving complaints made by and on behalf of residents to nursing homes, domiciliary care homes and assisted living facilities.

The scope of work addresses the needs of a target population or an individual member. The success of a program has a direct impact on the quality of life of seniors and special needs individuals.

General guidance and moderate supervision is received from a program supervisor in performing tasks. Work is evaluated for compliance with operational policies and procedures and the results attained in administering each case. Work may require meeting with clients outside a normal office setting through home or site visits.
Examples of Duties and Knowledge, Skills and Abilities:
Assesses the needs and problems of seniors and special needs citizens and their families through personal interviews in the home or other appropriate location.

Develops care plans that alleviate or minimize the impact of problem areas.

Locates and arranges for the timely delivery of appropriate health, social and community resources.

Provides counseling, crisis intervention, and acts as advocate for assigned clients and their families.

Helps client with completion of administrative applications, advocates on their behalf, and provides follow-up to ensure that services are rendered, and/or explores other options for resolution of problems.

Interprets social service and aging program policies and procedures to clients and other persons making inquiries.

Reviews client needs as required through in-home face-to-face interviews and adjusts service levels as needed.

Prepares comprehensive and accurate client records in accordance with pertinent regulations, submits statistical and other reports as needed.

Attends appropriate meetings on case management issues and in-service training as necessary to maintain professional standards and currency in resources pertinent to seniors.

Makes recommendations to improve programs, procedures, and effectiveness of service delivery to target population.

Receives, investigates, and seeks to resolve complaints made by and on behalf of residents of long term care facilities.

Visits local long term care facilities to monitor conditions and to assist in establishing effective resident councils.

Provides assistance to callers seeking long term care placement information.

Observes confidentiality standards, maintains client files, collects and enters accurate statistical information on program activities using computerized systems.

Reports to the proper authorities instances of abuse, financial exploitation and life-threatening conditions existing in long term care facilities.

Establishes and maintains working relationships with long term care facilities, State agencies and law enforcement agencies to facilitate working effectively on problems of the population served.

KNOWLEDGE, SKILLS AND ABILITIES

Considerable knowledge and understanding of Federal and State laws regarding one of the following: regulations and standards pertaining to the various types of long term care facilities; Medicare; Medical Assistance and related insurance programs.

Considerable knowledge of the Older Americans Act, other laws, regulations and policies pertaining to specific senior programs.

Considerable knowledge of human services systems, programs and benefits for older adults.

Ability to express ideas clearly, both orally and in writing.

Skill in interviewing and counseling individuals and families.

Skill in analyzing and interpreting client information and making sound decisions.

Ability to maintain accurate client records and statistical reports.
Minimum Qualifications:
Graduation from an accredited four-year college or university with a bachelor's degree in social work, nursing, psychology, or a related area; two (2) or more years experience in human services program areas; and a valid non-commercial Class C motor vehicle operator's license.
Supplemental Qualifications:
Candidates with the following experience will be given preference:

* Experience in providing professional advocacy services to residents of long term care licensed assisted living facilities and nursing homes.
* Experience in protecting the rights of residents in long term care facilities.
* Experience in monitoring facilities to assure Federal and State regulatory standards are met.
* Experience in addressing complaints made by or on behalf of residents through investigating and resolving complaints.
* Experience in educating residents, family members, staff and public on long term care related topics.

Cross-posted from MTI.

More info here.

Position Information

Position Details
Position Title Faculty Ombudsperson- Part-time
Position Number Staff_10551
Department Office of VP for Finance and Business Affairs
Additional Department
Market Reference Pay Range 14
FLSA Status Exempt
Position Category Professional
Position Type Part-time
Months Per Year 10
Hours Per Week Part-time Exempt
FTE .40
Job Description
Position Summary
Seattle University has an exciting, dynamic opportunity for a part-time Faculty Ombudsperson to join our community.

This newly formed, 10 month per year, position of Faculty Ombudsperson is independent of existing administrative structures. Although the Faculty Ombudsperson reports to the Chief Financial Officer/Vice President for Finance and Business Affairs, the Ombudsperson neither represents the university administration nor any individual.

The Faculty Ombudsperson is a designated neutral or impartial facilitator whose major function is to provide confidential and informal assistance to the university’s faculty to assist them in determining the viability of their complaints and issues; direct faculty to appropriate offices, committees, and university rules and policies; and serve when appropriate as an informal mediator of early-stage complaints and to mediate as an impartial party rather than as an advocate for faculty involved in complaints.

The Faculty Ombudsperson will serve as a faculty resource to: consult, refer, and facilitate the resolution of conflict between parties, apply essential knowledge of university policies, analyze concerns, issues, and current policy and make recommendations for policy changes. The Faculty Ombudsperson has no formal authority.

Essential Job Functions
The Ombuds Office operates according to the International Ombuds Association standards of practice: Independence, Neutrality and Impartiality, Confidentiality and Informality utilizing the Organizational Model of Ombuds process.

Dispute Resolution/Consultation and Referral
Provide impartial, informal and confidential consultation to members of the faculty who are aggrieved or concerned about an issue.

Listen to, advise, and make recommendations to inquirers regarding a range of responsible courses of action given the nature of a concern.

Assist inquirers in interpreting University policies and procedures.

Act as a source of information and assistance to the faculty concerning University-related academic and non-academic rules, regulations, and procedures.

The Ombudsperson does not make binding decisions.

Facilitate group sessions with disputing parties to assist in the exchange of information and to work to identify and resolve underlying sources of conflict.
When appropriate, provide referrals to other resources.

The Ombudsperson, as an informal resource, does not participate in any university adjudicative or administrative hearing process, or procedure related to concerns brought to his or her attention.

Policy Analysis and Feedback
Serve as a campus resource to those responsible for formulating or modifying policy and procedures, by bringing forward any concerns or issues regarding university policy and procedures.

Prepare periodic reports to the university administration based upon anonymous aggregate data. These reports will reveal trends in concerns, identify patterns or problem areas in university policies and practices, and assess the climate of the campus.

Function as a monitor within the campus community to identify problems or trends that affect the entire campus or significant parts of the campus; if appropriate, recommend creative ways to address these concerns.

Marginal Job Functions
Perform other duties as assigned.

Minimum Qualifications
Master’s degree and five (5) years of conflict resolution related experience in large complex organizations or an equivalent combination of education and experience to successfully perform the essential functions of the position.

Strong oral and written communication skills.

Demonstrated experience in facilitation and/or mediation.

Demonstrated ability to work collaboratively within a complex organization.

The incumbent must either be, or willing to be, an active member of professional associations, in particular, The International Ombudsman Association (IOA). The ombudsperson is expected to follow the Code of Ethics and the Standards of Practice of The International Ombudsman Association. He or she should be proactive about learning new skills and staying current on industry trends and best practices.

All candidates must show a demonstrated commitment to diversity and the university’s mission, vision, and values.

All positions at Seattle University require a criminal history background check.

Preferred Qualifications
Doctorate degree in the social sciences or Juris Doctorate. Experience in faculty governance and in leadership roles.

Licensed as a Certified Organizational Ombudsman Practitioner – “CO-OP” by International Ombudsman Association standards.

Compensation Salary will be discussed during the interview process and is commensurate with qualifications.
Excellent Benefits Package
This position is not benefits eligible.

Application Instructions
Please apply online at: https://jobs.seattleu.edu. Applicants are also strongly encouraged to attach an electronic cover letter and resume when applying.

Persons who need assistance with the recruitment process may contact the Office of Human Resources at: 206-296-5870.

Close Date
Non-Discrimination Policy
Seattle University does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, political ideology or status as a Vietnam-era or special disabled veteran in the administration of any of its education policies, admission policies, scholarship and loan programs, athletics, and other school-administered policies and programs, or in its employment related policies and practices. In addition, the University does not discriminate on the basis of genetic information in its employment related policies and practices, including coverage under its health benefits program.

All University policies, practices and procedures are administered in a manner consistent with Seattle University’s Catholic and Jesuit identity and character. Inquiries relating to these policies may be referred to the University’s Vice President for Human Resources and University Services and Equal Opportunity Officer at (206) 296-5870.

Consistent with the requirements of Title IX of the Education Amendments of 1972 and its implementing regulations, Seattle University has designated three individuals responsible for coordinating the University’s Title IX compliance. Students or employees with concerns or complaints about discrimination on the basis of sex in employment or an education program or activity may contact any one of the following Title IX coordinators:

Office of Human Resources
RINA 214
(206) 296-5870
hr@seattleu.edu

Individuals may also contact the Office for Civil Rights of the U.S. Department of Education.

Quick Link http://jobs.seattleu.edu:80/postings/15014
Supplemental Questions

Required fields are indicated with an asterisk (*).

* How were you referred to this job posting?
Seattle University jobsite
Indeed.com
HigherEdJobs.com
NWjobs.com/Seattle Times
Craigslist.com
Chronicle of Higher Education
Social Media (LinkedIn, Facebook, etc-Please name in next question)
Industry Specific Jobsite (Please name in next question)
Employee Referral (Please name in next question)
Other (Please name in next question)
Yesler Terrace Resident
* If Other, Employee Referral, Social Media or Industry Specific Job Site please specify:
(Open Ended Question)

Applicant Documents

Required Documents
Optional Documents
Resume
Cover Letter

Mediator
Educational Specialist C (PhD)

Agency Name: Division Of Administrative Law Appeals
Official Title: Educational Specialist C (PhD)
Functional Title: Mediator
Occupational Group: Training
Position Type: Non-Civil Service
Full-Time or Part-Time: Full-Time
Salary Range: $64,452.96 to $87,800.44 Annually
Bargaining Unit: 10
Shift: Day
Confidential: No
Number Of Vacancies: 1
City/Town: Boston
Region: BOSTON
Facility Location: Boston
Application Deadline: 01-11-2013
Apply Online: No
Posting ID: J33514

This position is funded from federal grant funds.
Duties:
Conducts special education mediation/alternative dispute resolution procedures; manages caseload of parent/public school disputes of approximately 125 annually; provides technical assistance regarding laws and regulations pertaining to special education and disability laws; reports on caseload management. Other duties as assigned.

Qualifications:
Minimum Entrance Requirements:

Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in teaching, educational administration, educational counseling or educational guidance, or (B) any equivalent combination of the required experience and the substitutions below.

I. A Bachelor's degree with a major in education or special education may be substituted for a maximum of two years of the required experience.*

II. A Graduate degree with a major in education, special education, educational administration or educational counseling may be substituted for a maximum of three years of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License or the equivalent from another state may be required.

Preferred Qualifications:
1. Training in dispute resolution theory and techniques in addition to mediation..
2. Recent experience in serving as a neutral party in mediations.
3. Ability to focus and redirect efforts of others.
4. Good interpersonal and communication skills
5. Ability to maintain sensitive information and the confidentiality of records.
6. Caseload management skills.
7. Ability to access computer server and databases from the field.

Comments:
1. Convenes and directs special education mediation/alternative dispute resolution proceedings involving public school administrators, parents, advocates and/or attorneys and staff from other agencies.
2. Manages the conduct and directs the problem solving of participants in the dispute resolution proceedings.
3. Provides technical assistance regarding state and federal special education laws and regulations.
4. Memorializes the terms of mediation agreements reached by parties.
5. Conducts proceedings so as to assure confidentiality.
6. Manages mediation/dispute resolution caseload.
7. Controls dispute resolution proceedings in an effort to arrive at a speedy resolution of the dispute.
8. Determines which issues should take priority in order to direct alternative dispute resolution proceedings.
9. Uses discretion and sound judgment under field conditions.
10. Exhibits personal integrity, neutrality and impartiality in all aspects of the performance of their duties.
11. Regularly inputs information on mediation caseload into Special Education Appeals data management system.
12. Conducts training on Special Education mediation/negotiations as needed.
13. Performs related work as required.

How To Apply:

Send Cover Letter and resume No Later Than
January 10, 2013 to:
Marc Sevigny, Coordinator of Mediation
Bureau of Special Education Appeals
1 Congress Street
Boston, MA
Or e-mail cover letter and resume to:
marc.sevigny@state.ma.us
ONCE SUBMITTED, PLEASE DO NOT CALL OR E-MAIL REGARDING STATUS OF APPLICATION

Agency Web Address:
http://www.mass.gov/dala/

Diversity Officer:
Mr. Manny Gonsalves, (617) 727-2040, ext. 35464

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Cross-posted from MTI.

Oakland Mediation Center, a non-profit volunteer based organization, is seeking a full-time Civil Mediation Specialist. Oakland Mediation Center is a private non-profit organization that has served the community since 1989 by providing mediation services for individuals, businesses, courts, schools and agencies; 40-hour Civil, Domestic and Advanced Mediator training as well as conflict resolution, peer mediation, bullying prevention/intervention, and restorative practices in schools. OMC was established to offer mediation as an alternative to the traditional adversarial dispute resolution in the courts. Unlike the adversarial nature of litigation, mediation involves mutual problem solving, where the parties generate options they believe would best resolve the conflict. Visit OMC’s web site at www.mediation-omc.org.

JOB SUMMARY
The Civil Mediation Specialist is responsible for conducting intake, scheduling mediations, and assigning mediators for the following:

• Michigan Department of Civil Rights Mediation Program
• Circuit Court Roster Mediation Program
• Cases Evaluated Under $25,000 Mediation Program
• Individual Self-Referrals

The Civil Mediation Specialist must be educated and experienced in mediation concepts, practices, and procedures. This job requires working individually and in teams with others within and outside the mediation department.

ESSENTIAL DUTIES AND RESPONSIBILITIES
GENERAL
• Greets persons entering establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations. Receives all incoming phone calls and directs them to appropriate staff.
• Ensures individuals entering establishment sign in and out at all times for safety purposes.
INTAKE
• Performs intake of all cases referred by explaining the mediation process to callers and determines the appropriateness of a case. Refers inquiries to other community resources when cases are not appropriate for mediation.
CASE MANAGEMENT
• Inputs all cases received and mediator hours in the case management software, Madtrac-2000. Keeps notes about the activities of the case updated at all times. Enters mediation fees, payments and generates invoices.
• Schedules mediations and confirms the scheduled mediation session by letter and calls parties and/or their representative’s 24-hours prior the scheduled mediation session. Collects mediation fees before the commencement of the mediation session.
• Assigns appropriately trained mediators to case. Tracks calls made to mediators and the responses to their availability. Rotates mediators on a regular basis to ensure they each have the opportunity to mediate. Mentors volunteer mediators on the facilitative mediation model by debriefing with them upon completion of each mediation session to discuss what went well and what could have been done differently.
• Keeps parties, attorneys and/or referral sources aware of the status of their case at all times.
• Arranges the mediation room the day before the scheduled mediation session by providing note pads, pens, water and snacks.
• Makes coffee and hot water for tea and sets it up in the lobby just prior to the mediation session.
• Prepares the appropriate mediation forms prior for all mediation sessions and places them in the case files. Provides mediators with the case file prior to the mediation session and reviews its contents with them. Types agreements at the request of the mediator, when necessary. Reviews and checks mediation forms for accuracy upon completion of the mediation session.
• Reports to referral sources the disposition of each case referred, using the Mediation Status Report.
OTHER DUTIES AND RESPONSIBILITIES
• Maintains the mediation calendar and ensures its information is updated at all times.
• Attends professional development seminars to stay current in the field of mediation. Seminars may include, but are not limited to the following: continuing education seminars held at OMC that relate to the duties of the job, SCAO’s annual Intake Roundtable, and Madtrac New and Update Training.
• Confirms with the Mediation Manager on any issues or problems that may arise.
• Collects payments on outstanding invoices on a monthly basis.
• Provides backup for District Court Mediation sessions as needed

QUALIFICATIONS
• High school diploma required.
• Bachelor’s degree preferred.
• Two-four years experience in the field or in related areas required.
• SCAO approved 40-Hour Civil Mediator Training required.
• 40 hours of mediation experience required.

Salary: $27,300 per year plus benefits

Please send cover letter & resume to:
Charity Burke, Mediation Manager
Oakland Mediation Center
550 Hulet Drive, Suite 102
Bloomfield Hills, MI 48302
Fax: (248) 338-0480
Email: cburke@mediation-omc.org

Resumes will be accepted till January 21, 2013.

Company Name: Creighton University School of Law
Job Location: Omaha, NE
Posted: 09/12/12
Expiration: 01/15/13
Salary: Not Specified
More Information: View Employer's Website
Notes: Job Title: Assistant Professor of Conflict Resolution - The Werner Institute Location: Creighton University School of Law, Omaha, Nebraska Position Type: Tenure track Faculty Position, Full-time (Exempt) Opening Date: November 16, 2012 Closing Date: Applications received before January 15, 2012 will receive highest consideration The Werner Institute at Creighton University School of Law welcomes applications for a full-time, tenure track faculty position in Conflict Resolution to begin July 1, 2013. As Assistant Professor of Conflict Resolution, the successful candidate will teach graduate courses in Conflict Analysis and Dispute Resolution. The position will also involve serving as an academic advisor to students, collaborating with and advising colleagues and the Director in development of curriculum, workshops, facilitations, and training, engaging in academic research activities, maintaining a professional profile through research and/or professional service, and participating in community service. The Werner Institute provides an interdisciplinary program leading to master's degrees and graduate certificates in negotiation and dispute resolution for students from a variety of fields as well as mid-career professionals. The academic program is offered in two modalities: one on campus and one online-based hybrid program. The successful candidate will be expected to teach in both programs.

The mission of the Werner Institute is to be a leader in advancing the field of conflict resolution, with a focus on developing the next generation of practitioners and scholars who are responsive to the real, and often unacknowledged, needs of those in conflict. With an interdisciplinary foundation and a focus on collaboration and open inquiry, the Institute supports the mission of Creighton University, one of the nation’s leading Jesuit universities for more than a century. Skills/Qualifications: A terminal degree (Ph.D., J.D., or similar); substantial training and experience conflict engagement (including mediation, civic engagement, facilitation, and other processes); and a background in teaching and/or training are required. The qualified candidate will have strong interpersonal skills that can be applied in promoting the Werner Institute. The candidate should also have excellent oral and written communication skills, be a systems thinker, and the ability to work collaboratively. Strong preference will be given to candidates with a record of university level teaching or training in conflict resolution, experience as a primary facilitator or mediator of disputes, relevant work facility with traditional as well as online teaching, practical ADR experience, and a record of scholarly research.

Application deadline is January 15, 2013; if not filled, the deadline will be extended to the 1st of each month thereafter until the search is closed. Additional information about The Werner Institute is available at http://law.creighton.edu/wernerinstitute. To apply, please send a cover letter that addresses your background and experience, with emphasis on why you would be interested in the position, curriculum vitae, a writing sample, the names of at least three references, and salary requirements to: Theresa Thurin, Program Supervisor, The Werner Institute, Creighton University School of Law, 2500 California Plaza, Omaha, Nebraska, 68178 or by e-mail to theresathurin@creighton.edu.

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OverviewDutiesQualifications & EvaluationsBenefits & Other InfoHow to Apply

Job Title:Lead Human Resources Specialist (Labor Relations)
Department:Legislative Branch
Job Announcement Number:120152
SALARY RANGE: $105,211.00 to $136,771.00 / Per Year
OPEN PERIOD: Friday, December 21, 2012 to Wednesday, January 16, 2013
SERIES & GRADE: GS-0201-14
POSITION INFORMATION: Open - Permanent
PROMOTION POTENTIAL:14
DUTY LOCATIONS: 1 vacancy in the following location:
Washington, DC, USView Map
WHO MAY APPLY: Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.
JOB SUMMARY:
The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 151 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and almost 20 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Physically Handicapped.

The Labor Relations Team Leader is responsible for developing and administering the Library's labor management relations program under the supervision of the Director for the Office of Workforce Management, Human Resources Services, and Office of Support Operations. Independently and through the Labor Relations Specialists working under his or her direction, the Team Leader performs a wide range of functions including (1) Implementing and conducting program activities to achieve the vision and mission of the labor relations programs, consistent with the Library’s strategic plan; (2) representing the Library in collective bargaining ; (3) administering the Library's collective bargaining agreements; (4) deciding grievances; (5) representing the Library in proceedings before arbitrators, the Federal Mediation and Conciliation Service, the Federal Labor Relations Authority and the Federal Service Impasses Panel; (6) responding to union information requests; (7) advising supervisors and managers at all level on compliance with the Federal Service Labor-Management Relations Statute, Library of Congress Regulations, and collective bargaining agreements; and (8) conducting training on labor-management relations topics. To ensure a high-performing team, the Team Leader trains, coaches, mentors, motivates/rewards, and assures the quality of the work of the Specialists. The Team Leader builds relationships with the Library's unions and interest-based problem resolution. The Team Leader fosters an environment of trust open communication, creative thinking and cohesive team effort to achieve continuous improvement of the Library's labor-management relations program.

This position is located in the Office of Workforce Management, Human Resources Services, Office of Support Operations.

The position description number for this position is 170137.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a non-supervisory, non-bargaining unit position.

Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

More info here.

Job Title:Equal Opportunity Officer
Agency:U.S. Agency for International Development
Job Announcement Number:AN766554
SALARY RANGE: $119,554.00 to $165,300.00 / Per Year
OPEN PERIOD: Monday, January 07, 2013 to Wednesday, February 06, 2013
SERIES & GRADE: ES-0260-00
POSITION INFORMATION: Full Time - Senior Executive Service (SES)
DUTY LOCATIONS: 1 vacancy - Washington DC, DC United StatesView Map
WHO MAY APPLY: All groups of qualified individuals
JOB SUMMARY:
As the Equal Opportunity Officer within the Office of Civil Rights and Diversity, you will serve as the Director who will represent the Administrator in intra- and inter-agency discussions on EEO and diversity matters and ensures that the Agency has a comprehensive, results oriented EEO and Affirmative Action Program.

USAID is an independent Federal Government agency that receives overall foreign policy guidance from the Secretary of State. With headquarters in Washington, D.C., USAID fosters transformational development around the world. Our work supports economic growth and trade; agriculture and the environment; education and training; democracy and governance; global health; global partnerships and humanitarian assistance in less developed countries and countries that are experiencing or emerging from conflict. We operate in five regions of the world: Sub-Saharan Africa; Asia; the Middle East; Latin America and the Caribbean; and Europe and Eurasia.

USAID employees in the Civil Service and Foreign Service, as well as individuals employed through Personal Service Contracts, must adhere to our counter Trafficking in Persons Code of Conduct. For information on the effort to counter all forms of human trafficking, including the procurement of commercial sex acts and the use of forced labor, visit http://www.state.gov/g/tip. For more information about USAID, visit http://www.usaid.gov
This job opportunity announcement may be used to fill additional vacancies.

KEY REQUIREMENTS

US Citizenship required
Must be able to obtain and maintain a Top Secret clearance
May be required to serve a one-year probationary period
Suitability for Federal employment determined by background investigation
Travel and Relocation expenses will not be paid
DUTIES:
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· Oversees budget and program operations for a EEO program.

· Manages the EEO complaint processing, agency personnel practices, Alternative Dispute Resolution process, EEO counseling, investigations and settlements.

· Serves as the Agency's authoritative advisor on on affirmative action plans and EEO issues.

· Serves on inter-agency, national, and/or international special work groups, task forces, or expert panels on special projects that are critical to the resolution of far-reaching operating issues and problems.

· Works closely with the Office of General Counsel in negotiating with counterparts before Congress and at other U.S. Government Agencies, such as Equal Employment Opportunity Commission, Merit System Promotion Board, Office of Special Counsel, USAID Affinity Groups, and Diversity Organizations.

· Conducts outreach activities to promote awareness, facilitate cohesion, establish mutual goals and develop strategies plans that encourage diversity and fairness.

· Directs policy and equal opportunity programs and activities.

More information, mediation experience, duties and benefits here.

Job Title: Loss Mitigation Specialist - Bankruptcy Mediations
Job Posting Number: 3434383
Company: EverBank
Location: Jacksonville, FL
Grade Level : 14N

We are delighted that you have chosen to explore the career opportunities available with EverBank!

Primary Characteristics
The primary responsibility of this position is negotiating various home retention and liquidation options with mortgagors who either active bankruptcy or engaged in a state required mediation. These specialists will work directly with the investor, insurer, client, attorney and agent in an attempt to avoid foreclosure while decreasing losses. Duties and responsibilities of this position include but are not limited to the following: ability to make analytical assessments; intelligently discuss various workout options; making proposals to the necessary parties; timely follow-up and monitoring of various plans. Assist the team with sundry duties as needed.

Essential Functions
• Handle Mediation calls in order to discuss and propose various workout options with the court
• Work with our attorney on proposing various workout options for customer who are active bankruptcy
• Proper documentation of the workstation
• Monitoring and follow-up on planned payments
• Proper closures of the workstation on denied workouts
• Working weekly tracking reports to ensure all investor/insurer guidelines are met
• Resolve all reported exceptions immediately
• Make an analytical assessment of each mortgagors financial standing and be able to discuss the available options with them in a professional manner

Minimum Qualifications (Knowledge, Skills and Abilities Requirements)
• Excellent verbal and written communication skills
• Proficient computer and keyboard skills
• Working knowledge of the Alltel system (MSP/LPS experience a plus but not required)
• Ability to work well under pressure
• Ability to work well in a team oriented environment
• Strong negotiation skills
• Strong analytical and problem solving skills

Training and Experience
• Minimum of three years mortgage default servicing experience or one year of previous Loss Mitigation experience
• Default Litigation or Bankruptcy Experience preferred
• Thorough knowledge of MSP helpful
• Origination or Real Estate experience is a plus

Pre-Employment Screening Includes:
• Assessment Screening
• Credit Check
• Criminal Background Check
• Drug Screen – after offer of employment is extended and before start date
• Past Employment Verification
• Social Security Verification

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

Please be sure to mark our "careers" page as a favorite place on your computer and visit often. We update it any time a position opens or closes, meaning that it is updated most weekdays.

EverBank is an equal opportunity employer. No employee or applicant for employment will be discriminated against because of race, color, religion, national origin, physical or mental disability, age, gender, sexual orientation, genetic information, veteran’s status, or status as a disabled veteran or veteran of the Vietnam era.

EverBank is not seeking assistance or accepting unsolicited resumes from search firms for employment or contractor opportunities. Regardless of past practice, all resumes submitted by search firms to any employee at EverBank via e-mail, the Internet, or directly to hiring managers at EverBank in any form without valid written search agreement executed by the VP, Talent Acquisition for that specific position will be deemed the sole property of EverBank, and no fee will be paid in the event the candidate is hired by EverBank as a result of the referral or through other means.

More info here.

Location: Clark County - Las Vegas, Nevada
Department: District Court
Exam Number: 06713

This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by the Office of Human Resources. The Family Mediation Specialist I is a training underfill position: upon successful completion of the probationary period and the training program, which is up to two (2) years, the successful candidate will be non-competitively promoted to Family Mediation Specialist II.

Salary Range:
Family Mediation Specialist I: $48,276.80 - $74,817.60
Family Mediation Specialist II: $52,124.80 - $80,828.80

The successful candidate will start at the minimum of the salary range unless otherwise approved by the County Manager.

SOME POSITIONS MAY BE GRANT FUNDED. GRANT FUNDED POSITIONS ARE SUBJECT TO CONTINUATION BASED ON AVAILABILITY OF GRANT FUNDS AND THE EMPLOYEE WILL BE TERMINATED WITHOUT RIGHT OF APPEAL WHEN SUCH FUNDS ARE NO LONGER AVAILABLE.
MINIMUM REQUIREMENTS:
Education and Experience:

Family Mediation Specialist I - Master's Degree in Psychology, Marriage & Family Therapy, Counseling, Education, Social Work, Communication Studies, Conflict Resolution, Criminal Justice or a related behavioral science degree AND two (2) years of full-time professional social/behavioral experience. Professional experience in Alternative Dispute Resolutions, Problem Resolution and previous court experience is desirable. A valid Certification in Family Mediation or Conflict Resolution from an accredited institution can be substituted for one (1) year of full-time professional experience.

Family Mediation Specialist II - In addition to the above: Two (2) years of full-time experience in family mediation at a level equivalent to the County's class of Family Mediation Specialist I.

Working Conditions: Work with hostile and uncooperative clients in an emotionally charged situation.

Licensing and Certification: Possession and maintenance of valid Nevada Class C Driver's License.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
EXAMPLES OF DUTIES:
Mediates between parents to facilitate resolution of disputed child custody/visitation issues; assists in preparing legal stipulation and custody agreements for court. Interviews children and assesses children's developmental stages and their level of bonding with parents, siblings and others. Provides emergency crisis intervention to resolve disputed child custody/visitation issues. Conducts initial orientation and educates parents/guardians concerning the mediation process and services with parents referred by the Court. Prepares, manages, and completes accurate case notes; manage resolution caseloads within established policies, procedures and laws; writes correspondence and a variety of reports; completes and processes a variety of forms and documents within specific established court deadlines. Coordinate and work within the Courts required reporting requirements, scheduling, and timelines; contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment. Drives a personal or County motor vehicle in order to attend meetings. Participates in and initiates community education programs and outreach programs.
PHYSICAL DEMANDS:
Mobility to work in a typical office, use standard office equipment, and to drive a motor vehicle in order to attend meetings; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, over the telephone, and public speaking. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Apply here.

Requisition 201200353S
Title Stud Legal & Mediation Services Director
Hiring Salary

SHSU Salary Table
$4,628 – $6,302 per month

Occupational Category Professional
Department Students' Legal Services
Initial Closing Date 12/27/2012
Removed from Web Date
Open Until Filled Yes
Educational and Experience Requirement
Doctor of Jurisprudence Degree with a minimum of two years practice experience required. Successfully passing the Texas Bar Exam preferred. Desire emphasis on consumer, criminal law, landlord tenant, and traffic. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position
To advise students with their legal concerns and provide legal advice concerning landlord/tenant law, criminal law, family law, immigration law, contract law, employment law, insurance law and provide mediation services. There is no court representation or preparation of legal documents.

Primary Responsibilities
The position involves advising students in regard to their legal rights as presented in various areas of the law. Consumer, traffic, criminal, torts, landlord tenant, taxation, insurance, family and constitutional (due process) law are areas of the law in which students frequently have concerns. Helping students through a legal concern by guiding them through self help procedures. By guiding the student through the procedures required in administrative and judicial proceedings, it is anticipated that the student will be able to effectually deal with these concerns in the future. When the concern is of such a nature that legal representation is needed, referral to a practicing attorney is made. It is important that the student be alerted to the need for counsel at an early stage of any controversy that he/she may be involved in. Performs other related duties as assigned.

Other Specifications
Contacts with law enforcement personnel, judges, prosecuting attorneys, practicing attorneys, abstract companies, and county and district clerks are made when needed. Lectures are made to classes whose subject matter involves legal areas. Campus organizations requests for speeches and legal advice are met. Information about position and availability of legal advice is given each year to the parents and students at Freshman Orientation. Serves on committees as requested.

Full Time Part Time Full Time
Screening Questions

Required fields are indicated with an asterisk (*).

* How did you learn about this Position?
HigherEdJobs
TWC Work in Texas
SHSU Website
The Chronicle of Higher Education
SHSU Employee
Other
If your response to the question above was "Other" please indicate from what source.
(Open Ended Question)

Have you had any experience working in higher education? If so, please describe your experience(s).
(Open Ended Question)

Please describe your experience with pro bono and/or legal aid representation/services.
(Open Ended Question)

Have you had any direct experience with promoting or marketing a program or business? If yes, please describe.
(Open Ended Question)

Applicant Documents

Required Documents
Resume
Cover Letter
Optional Documents

Apply here.

Requisition Number: 5562
Job Title: Mediation Specialist
Area of Interest: Collections
City: Miami
State: Florida
Requirements: EDUCATION / EXPERIENCE REQUIREMENTS

Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.

Knowledgeable on branch systems including LSAMS and the use of Western Union Quick Collect, Moneygram, Intell-a-Check, ACH

Thorough understanding of all government collection laws including Fair Debt Collections Act and ECOA.

Must be able to travel to mandatory mediations, including overnight stays in states and counties in which appearance is required.

Minimum 1 year collections experience in related areas i.e. auto, bankcard, and consumer finance within a multi-system collection environment preferred.

Previous loss mitigation experience highly preferred.

Prior experience within servicing as well as origination procedures and closing is preferred.

Job Description: JOB SUMMARY

Position handles mandatory mediation hearings across all portfolios and investors (primarily FNMA). Responsible for states that have mandatory mediations and mandatory legally required appearances.

ESSENTIAL JOB FUNCTIONS

Appearance requirements include both phone conference calls and actual appearance (in person) at the county in which the foreclosure is filed.

Maintain full settlement authority representing Nationstar and / or our investors as well as authority in various loss mitigation workouts: HAMP, Short-Sales, Deed In Lieu, Cap-Mods, and other various settlements.

Hold conferences including: judges, Nationstar attorneys, debtor’s attorney, and court appointed mediators.

Represent Nationstar and our investors in front of judges, court appointed mediators, and potentially news media.

Contact delinquent customers by telephone or in writing and determine solutions to resolve delinquent accounts.

Respond to phone calls from customers, attorneys, realtors and agents of foreclosure prevention - related inquires.

Responsible for workouts to include makings recommendations regarding the approval or denial of requests, negotiating the terms of the agreement, ordering title search appraisals and other information as required.

Prepare and maintain monthly reports detailing the results of each workout and investor saving.

Apply here.

Listing here.

Solicitation Number:
SOL-OFDA-13-000004
Notice Type: Combined Synopsis/Solicitation
Synopsis:
Added: Dec 19, 2012 9:50 am

SOLICITATION NUMBER: SOL-OFDA-13-000004
ISSUANCE DATE: December 19, 2012
CLOSING DATE: January 4, 2013 at 5:00 p.m. EST

SUBJECT: Solicitation for U.S. Personal Service Contractor for a Humanitarian Advisor for the United States Mission to the United Nations (USUN) in New York City, New York

Ladies/Gentlemen:

The United States Government, represented by the U.S. Agency for International Development (USAID), is seeking applications (Optional Form 612 only) from qualified U.S. citizens to provide personal services as a Humanitarian Advisor for USUN under a personal services contract, as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified.

Applicants interested in applying for this position MUST submit the following materials:
• Complete and hand-signed federal form OF-612 (including OF-612 continuation sheets as needed).

NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described in the "Applying" section. Please carefully review the complete job announcement and the "Applying" instructions. Failure to provide the required information and/or materials will result in your not being considered for employment.

• Supplemental document specifically addressing the five (5) Quality Ranking Factors (QRFs) shown in the solicitation.

Incomplete or unsigned applications will not be considered. These signed forms must be mailed, delivered, faxed, or emailed (email applications must be signed) to:
GlobalCorps
529 14th Street, NW, Suite 700
Washington, DC 20045
E-Mail Address: hausunny@globalcorps.com
Facsímile: (202) 315-3803 or (240) 465-0244

Applicants should retain for their records copies of all enclosures which accompany their applications. Any questions on this solicitation may be directed to:
Jessica Soja or Allison Moses
Telephone Number: (202) 661-9381 or (202) 661-9366
E-Mail Address: hausunny@globalcorps.com
Website: www.globalcorps.com
Facsímile: (202) 315-3803 or (240) 465-0244

Sincerely,

Lance Butler III
Contracting Officer

Solicitation for U.S. Personal Service Contractor (PSC) Humanitarian Advisor for the United States Mission to the United Nations in New York

1. SOLICITATION NO.: SOL-OFDA-13-000004

2. ISSUANCE DATE: December 19, 2012

3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: January 4, 2013 at 5:00 p.m. EST

4. POSITION TITLE: Humanitarian Advisor for USUN

5. MARKET VALUE: GS-14 equivalent ($109,022 - $141,726 - includes locality pay). Final compensation will be negotiated within the listed market value based upon the candidate's past salary, work history and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated.

6. PERIOD OF PERFORMANCE: Two (2) years, with three (3) option years

7. PLACE OF PERFORMANCE: New York City, New York

8. STATEMENT OF WORK

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into three divisions. The Disaster Response and Mitigation Division (DRM) is responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations (IOs) including the United Nations (UN) agencies, and to other partners to ensure the implementation and delivery of this assistance. This division also oversees OFDA's non-response efforts in disaster risk reduction. DRM also coordinates with other organizations for the provision of relief supplies and assistance. DRM devises, coordinates, and implements program strategies for a variety of natural and human-caused disaster situations. It encompasses a group of technical sector specialists who provide expert capability in assessing the quality of disaster response and disaster risk reduction activities. The Program Support Division (PS) provides programmatic and administrative support including budget/financial services, procurement planning and guidance, contracts and grants administration, and communication support for OFDA's Washington and field offices. The Operations Division (OPS) develops and manages logistical and operational support for disaster responses and administrative support to all offices and operations. OPS maintains readiness to respond to emergencies through several mechanisms, including managing Search and Rescue Teams (SAR), coordinating and supporting Disaster Assistance Response Teams (DARTs), and the Washington-based Response Management Teams (RMTs) as needed.

In addition to DRM, PS, and OPS, OFDA has a Humanitarian Policy and Global Engagement (HPGE) Team currently located within the Office of the Director. The HPGE Team serves as the principal focal point for humanitarian policy development, engagement with UN agencies and other public international organizations, and other donor governments. The HPGE Team tracks trends and policy developments in the humanitarian assistance field; engages in policy discussion with other donors and multilateral agencies. It recommends strategies for action, initiates policy and internal guidance for the organization, and maintains global relationships with OFDA implementing partners and other donors. The HPGE Team leads OFDA's communications work, and serves as the primary interlocutor with OFDA's other federal partners on global issues. The HPGE Team is directed by a Humanitarian Coordination Specialist and is supported by a Humanitarian Policy Advisor, an Operations Support Coordinator, and has staff focused on program development, policy and outreach, strategic communications, and interagency engagement. The HPGE Team also has Humanitarian Advisors located in Rome, Geneva, and New York.

INTRODUCTION

Created in 1947 by the United Nations Participation Act, the U.S. Mission to the United Nations (USUN) in New York assists the President and the Department of State (DoS) in conducting United States (U.S.) policy at the UN. An important function of the USUN is to keep the DoS informed of events at the UN. USUN officers report on meetings and make recommendations to DoS as to what course of action the U.S. should pursue. This information is also relayed to overseas American Embassies which have an interest in particular items under UN consideration. The USUN is also a link between the U.S. Government (USG) and the UN Secretariat. OFDA in USAID maintains a liaison at the USUN to help provide humanitarian operational experience at USUN, to represent USAID's views and interests on humanitarian assistance issues and to report to the USG on the proceedings of UN activities.

OBJECTIVE

The HPGE Team requires a Humanitarian Advisor to the USUN in New York as the senior advisor and USUN authority on humanitarian affairs.

9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

DUTIES AND RESPONSIBILITIES

The Humanitarian Advisor serves as an authoritative source of information on humanitarian issues and humanitarian policy for USUN Ambassadors and staff. He/She will help plan USUN strategies and responses to humanitarian crises, actively lobby members of UN delegations on U.S. positions on humanitarian issues, provide effective liaison with the UN Secretariat and the representational offices in New York of UN specialized agencies; negotiate resolutions in the General Assembly and the Economic and Social Council, and anticipate and prepare documents, briefing memos and statements for USUN Ambassadors for important meetings and events. The Humanitarian Advisor will also raise critical issues with the UN on behalf of OFDA, DCHA offices and other USG agencies as time permits and must have the ability to multi-task.

The assignment involves providing expert analytical and advisory support for the planning, development and execution of U.S. foreign policy within a broad and complex geographic or functional specialty area. The work requires applying a rigorous analytical approach to data that is often vague, unsubstantiated or contradicts existing knowledge.

The work is complicated by the need to provide expert advice and guidance that influences the decisions and actions of senior policy officials and the need to quickly, accurately and decisively determine the relevance and significance of information to the policy interests of the USG. It is further complicated by the need to produce widely disseminated analytical products that represent official assessments of complex issues and keep the policy-making and foreign affairs communities continuously informed of new issues and developments.

Contacts will be with the DoS and USAID employees at all levels, both in New York and Washington, as well as personnel at U.S. posts worldwide, senior analysts and officials in UN and other agencies, congressional staff, experts, and representatives of NGOs. The role requires significant interaction with foreign delegates, demanding strong diplomatic and communication skills to accurately represent U.S. positions in a complex multilateral setting. Contacts occur in a wide variety of planned and unplanned, formal and informal settings, including open meetings, conferences, and negotiating sessions, where the Humanitarian Advisor may be called upon to explain and defend U.S. positions. Although guidance on the U.S. position on specific issues will be provided, the Humanitarian Advisor may be called upon to handle unexpected inquiries. The Humanitarian Advisor post is organizationally located within OFDA's Office of the Director/HPGE while physically located at the USUN offices in New York City.

The Humanitarian Advisor's duties and responsibilities will include the following:

• Serve as the authoritative USUN New York source of all humanitarian policy information for the Permanent Representative, other USUN Ambassadors and USUN staff;
• Serve as an active member of the USUN team and advise the U.S. Permanent Representative and the Representative and Deputy Representative to the Economic and Social Council (ECOSOC) on the initiation, formulation and impact of policy positions and developments;
• Coordinate with the DoS and USAID to obtain detailed guidance on the USG position pertaining to UN resolutions;
• Anticipate the needs of the Ambassadors regarding developments in the areas of humanitarian affairs and prepare analyses, briefings, documents and meetings;
• Prepare the Ambassadors to speak on critical subjects before the Security Council, UN General Assembly, ECOSOC and other UN bodies;
• Analyze and critique UN proposals for the Ambassador and DoS and, as necessary, draft or negotiate alternative proposals;
• Provide leadership for the identification, research, analysis and development of recommendations on all issues and matters relating to humanitarian affairs and anticipate the need for such policy analysis;
• Develop recommendations for U.S. action and positions, including specific proposals to the U.S. Representative and other USG representatives for appropriate U.S. positions in the UN;
• Assist USUN and DoS Officers in the development of appropriate guidance and voting instructions and prepare major policy speeches, briefing/background papers and statements/talking points;
• Represent the U.S. in meetings of the UN General Assembly, ECOSOC and other UN bodies as directed; actively lobby members of other UN delegations and closely liaise with the UN Secretariat to develop consensus for U.S. positions; and negotiate resolutions, statements and agreements on relevant issues and matters under the guidance of the DoS' Bureau for International Organizations;
• Negotiate humanitarian resolutions with other member states in the UN, on behalf of the USG;
• Attend various UN, USUN, UN Office of Coordination of Humanitarian Assistance (OCHA) Donor Support Group, Humanitarian Liaison Working Group and other meetings and provide authoritative information and views to formulate policies and coordinate strategies on policy issues;
• Enunciate USUN views and report on decisions taken;
• Initiate and maintain strong working relationships with other diplomatic missions in order to promote consensus for voting, report on positions of other delegations, negotiate positions and coordinate activities;
• Develop and maintain cooperative working relationships with other USUN components and relevant USG offices;
• Answer relevant congressional and public inquiries and speak to various visiting groups through the USUN's public affairs program and in consultation with USAID;
• Provide back-up representation for development and post-conflict issues, including transition from relief to development, during the absence of other USUN officers;
• Represent DCHA on specific humanitarian issues of concern with UN agencies in New York and convey demarche messages as needed;
• On behalf of OFDA, attend key donor forums in New York, including but not limited to, the OCHA Donor Support Group, Humanitarian Liaison Working Group, and country-specific working groups;
• Assist other USG agencies on areas of concern.

SUPERVISORY RELATIONSHIP:

Day-to-day supervision will come from the Deputy Representative to ECOSOC or his/her designee; however direct OFDA supervision will come from the HPGE Team Lead or his/her designee in OFDA's Office of the Director. The Humanitarian Advisor at USUN New York will receive general policy guidance from the U.S. Permanent Representative to the UN, the U.S. Representative to ECOSOC, the State Department, and OFDA's Senior Humanitarian Policy Advisor.

SUPERVISORY CONTROLS:

Overall assignments are made in terms of broadly defined functions emanating from OFDA. Specific assignments frequently originate out of the liaison activities of the broader work of the USG and the Humanitarian Advisor will negotiate the scope and objective of projects under the general guidance of those listed above subject to general agency policies and operating requirements. The Humanitarian Advisor will assume responsibility for planning, coordinating and carrying out projects and keeping all relevant stakeholders informed. The Humanitarian Advisor will receive general guidance but will be expected to execute independent judgment and analysis.

10. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on Disaster Assistance Response Teams (DARTs) (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

11. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on Disaster Assistance Response Teams (DARTs) (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

12. START DATE: Immediately, once necessary clearances are obtained.

13. POINT OF CONTACT: See Cover Letter.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor's degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, economics or a related field), and a minimum of nine (9) years implementing programmatic responses in humanitarian emergencies and/or immediate post-conflict environments, of which a minimum of two (2) years must be with a U.S. Government foreign affairs agency with coordination and representational responsibilities, and a minimum of three (3) years must be overseas on-the-ground in a leadership position managing emergency or crisis interventions.

OR

Master's degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, economics or a related field), and a minimum of seven (7) years implementing programmatic responses in humanitarian emergencies and/or immediate post-conflict environments, of which a minimum of two (2) years must be with a U.S. government foreign affairs agency with coordination and representational responsibilities, and a minimum of three (3) years must be overseas on-the-ground in a leadership position managing emergency or crisis interventions.

SELECTION FACTORS
(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)
• Applicant is a U.S. Citizen;
• Complete and hand-signed federal form OF-612 and OF-612 continuation sheets submitted;
• All applicants must submit complete dates (months/years) and hours per week for all positions listed on the OF-612 to allow for adequate evaluation of your related and direct experience. Experience that cannot be quantified will not be counted towards meeting the experience requirements.
• Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted;
• Ability to obtain a SECRET level security clearance as provided by USAID.
• Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)
(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.)

QRF #1 Proven experience in providing expert guidance in the area of humanitarian assistance with regard to the policy implications of issues and developments, based on hands-on experience in the field of humanitarian action and a thorough on-the-ground knowledge of the international humanitarian system concepts, and issues. Knowledge of the structures, mandates, and policies of the United Nations system is needed.

QRF #2 Demonstrated skill in oral and written communication, preparing and presenting analysis, providing guidance, soliciting sensitive information, defending proposals, and negotiating agreements.

QRF #3 Direct experience with U.S. policy and regulations for responses to natural disasters and complex emergencies, as well as experience with U.S. Government systems and structure.

QRF #4 Experience with the role of liaison in inter-agency relationships at all levels throughout the humanitarian and foreign policy communities; demonstrated ability to work with a diverse array of individuals and organizations involved in disaster response/preparedness/mitigation and humanitarian assistance, including U.S. Government agencies, international organizations, non-governmental organizations, and host governments.

QRF #5 Demonstrated ability to consistently and independently perform in a high visibility, high-pressure environment and accurately represent the USG policy positions. Strong work ethic and ability to initiate, develop and manage multiple projects simultaneously. A high degree of diplomatic and leadership skills.

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the Quality Ranking Factor (QRF) responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Applicants are required to address each of the QRFs on a separate sheet describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection and/or Quality Ranking Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards.

The Applicant Rating System is as Follows:
QRFs have been assigned the following points:
QRF #1 - 17 points
QRF #2 - 10 points
QRF #3 - 10 points
QRF #4 - 8 points
QRF #5 - 5 points

Interview Performance - 30 points

Satisfactory Professional Reference Checks - 20 points

Total Possible Points: 100

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. A complete U.S. Government OF-612 form with hand-written signature (including OF-612 continuation sheets as needed) (downloadable forms are available on the USAID website, http://www.usaid.gov/forms, at Federal offices, or at www.globalcorps.com).

NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described in this section. Failure to provide the required information and/or materials will result in your not being considered for employment.

2. A supplemental document specifically addressing the five (5) Quality Ranking Factors (QRFs) shown in the solicitation.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any cover letter.

DOCUMENT SUBMITTALS

Via mail: GlobalCorps, 529 14th Street, NW, Suite 700, Washington, DC 20045
Via facsímile: (202) 315-3803 or (240) 465-0244
Via email: hausunny@globalcorps.com

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

NOTE: If the full security application package is not submitted within 30 days after the Office of Security determines eligibility, the offer may be rescinded. If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded.

NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR.

For general information about DUNS Numbers, please refer to FAR Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003)
https://www.acquisition.gov/far/current/html/52_200_206.html

LIST OF REQUIRED FORMS FOR PSCs

Forms outlined below can found at:
http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do

1. Optional Form 612.
2. Medical History and Examination Form (DS-6561). **
3. Questionnaire for Sensitive Positions (for National Security)
(SF-86), or **
4. Questionnaire for Non-Sensitive Positions (SF-85). **
5. Finger Print Card (FD-258). **
6. Employment Eligibility Verification (I-9 Form). **

** Forms 2 through 6 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job.

CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs

CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to
http://transition.usaid.gov/business/business_opportunities/cib/subject.html#psc to determine which CIBs and AAPDs apply to this contract.

AAPD 06-10 - PSC MEDICAL PAYMENT RESPONSIBILITY

AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation.

BENEFITS/ALLOWANCES:

As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances:

BENEFITS:

Employer's FICA Contribution
Contribution toward Health & Life Insurance
Pay Comparability Adjustment
Annual Increase
Eligibility for Worker's Compensation
Annual & Sick Leave

ALLOWANCES (if Applicable).*

(A) Temporary Lodging Allowance (Section 120).
(B) Living Quarters Allowance (Section 130).
(C) Post Allowance (Section 220).
(D) Supplemental Post Allowance (Section 230).
(E) Separate Maintenance Allowance (Section 260).
(F) Education Allowance (Section 270).
(G) Education Travel (Section 280).
(H) Post Differential (Chapter 500).
(I) Payments during Evacuation/Authorized Departure (Section 600), and
(J) Danger Pay (Section 650).

* Standardized Regulations (Government Civilians Foreign Areas).

FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare

ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR.

ATTACHMENT 1

ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10
PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY

General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY
(OCTOBER 2006)

(a) Definitions. Terms used in this General Provision are defined in 16
FAM 116 available at http://www.state.gov/m/a/dir/regs/fam/c23002.htm.

Note: personal services contractors are not eligible to participate in the Federal Employees Health Programs.

(b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES."

(c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer's liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation (see paragraph (f) of this provision).

(d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met:

(1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad;

(2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and

(3) The Office of Medical Services (M/MED) or a Foreign Service medical provider (FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition.

(e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision 10, Travel and Transportation Expenses (July 1993), section (i) entitled "Emergency and Irregular Travel and Transportation." In the event of a medical emergency, when time does not permit consultation, the Mission Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide USAID written evidence that medevac insurance does not cover these medical travel costs.

(f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member. In that case, the contractor will be required to reimburse USAID in full for funds advanced by USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor's invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism.

(g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual's behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider.

(h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the USPSC/dependent.

(i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s).

Please consult the list of document viewers if you cannot open a file.
OF-612 Forms

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Posted Date:
December 19, 2012
OF612word2006.doc (184.00 Kb)
Description: OF-612 Form
OF612cont3.doc (72.50 Kb)
Description: OF-612 Continuation Sheet
Solicitation

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Posted Date:
December 19, 2012
HA_USUN_NY_Solicitation_FINAL.docx (51.13 Kb)
Description: Solicitation for SOL-OFDA-13-000004
Contracting Office Address:
1300 Pennsylvania Avenue, NW
Room 7.10-006
Washington, District of Columbia 20523
United States
Place of Performance:
New York City, New York
United States
Primary Point of Contact.:
Allison E. Moses
amoses@usaid.gov
Phone: 2026619366
Secondary Point of Contact:
Jessica Soja
jsoja@usaid.gov
Phone: 2026619381

Cross-posted from Maria Volpe.

 Job Description:

SPECIALIZED LOAN SERVICING LLC is a rapidly growing financial services company located in Highlands Ranch Colorado. We believe that state-of-the-art technology and the best staff in the industry leads to success. SLS was established in August 2003 as a fee-based third-party loan residential mortgage loan servicer. We provide the ongoing administration of residential loans on behalf of mortgage investors. SLS offers a professional environment coupled with an attractive compensation and benefits package. 

Specialized Loan Servicing LLC is an Equal Opportunity Employer. 

POSITION SUMMARY 

Manages all court-ordered mediation including scheduling loan history analysis preparation of loan resolution options and attendance with outside counsel of all telephonic and in person mediations. Achieves successful resolution through mediation of high risk loans minimizing liability and cost for SLS and investors. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

Participate in scheduled mediations. 
Loan history analysis including gathering information from internal business units and opposing counsels. 
Preparation of loan resolution options and general preparation for mediations. 
Maintaining an updated loan file including communications with investors and counsel. 
Maintain mediation schedule. 
Preparation and attendance of various small claims actions. 
Provision of legal assistance to internal legal counsel. 
Regular consistent and predictable attendance is an essential function of this job. 

SKILLS 

Must be able to travel up to 50% of the time with little advance notice. 
Must possess strong data collection as well as analysis negotiation and problem-solving skills. 
Must be detailed-oriented and have strong communication and advocacy skills. 
Must present a professional demeanor appropriate for meetings with investors counsel and judges. 
Must be proficient in CRW. 
Requires thorough understanding of loss mitigation deal types foreclosure laws and the ability to conform resolutions within investor requirements. 
Working knowledge of civil litigation evidence and litigation preferred. 


EDUCATION &/or EXPERIENCE 

Strong recent performance in Customer Resolution role. 
Minimum of five years experience in mortgage loan servicing with an emphasis on loss mitigation practices. 
Experience in the legal profession is strongly preferred. 
Must be eligible for SAFE Act licenses and able to maintain such licenses. Loss Mitigation experience preferably in a Mortgage Serv environment preferred. Experience with multiple loan products (Alt-A Sub Prime FHA VA and Insured) and servicing related functions. Experience with workout options such as: modifications deed-in-lieu short sales repayment plans etc. and repurchase provisions. High School Diploma or equivalent.