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 Labor Relations Specialist 
 by Editor  12/05/16 
Location: NJ 
Expires 12/11/2016 

TEAM MEMBER LABOR RELATIONS SPECIALIST

Location: Holmdel, NJ

Deion

Overview:


Reporting to the Manager, Team Member and Labor Relations, this position is responsible for providing advice and counsel to resolve TM and labor relations issues (including disciplines, complaints, grievances and investigations) as well as proactive activities (including climate assessments, conflict and team dynamic resolution, etc.) for assigned business units. Partner with Meridian management and local union leadership to maintain, enhance and optimize credible union relationships in support of business goals. Ensures compliance with all federal and state laws, CBAs, Meridian Health policies, as well as Joint Commission and other regulatory standards in assigned business units.

 

This opportunity is based at Bayshore Community Hospital in the heart of Holmdel, NJ and offers convenient and personalized services on an impatient, emergency, and outpatient basis.

 

 

Responsibilities:


Team Member and Labor Relations

 

  • Provides effective team member relations consultation and guidance to assigned business units for the resolution of identified problems with a key focus on maintaining a positive and inclusive employee relations climate through fostering a high level of employee trust, while providing appropriate coaching and advice to business unit leadership.
  • Proactively serves as a liaison between employees and business unit leadership, addressing and resolving concerns in the workplace, while utilizing the competencies of change management.
  • Interprets and communicates federal and state labor laws, Meridian Health policies, and union contract agreements to leaders and team members; provides guidance to maintain compliance.
  • Coordinates disciplinary actions; conducts prompt, thorough investigations in response to team member complaints. Conducts climate assessments proactively (to gain meaningful team insights on areas of continuous improvement), or as needed (in response to team member complaints), and collaborates with leaders to formulate a corrective action plan. Identifies, recommends, and ensures the timely resolution of team member concerns. Prepares well-documented written summaries of findings. Assist leadership with the handling and preparing of disciplinary actions, and track and monitor data in HR system.
  • Perform fact finding and drafting of initial responses to EEO complaints, and work with the employee relations team and Meridian legal counsel to resolve issues.
  • Mitigate risks and the need for third party representation.
  • Conduct exit interviews; compile data in a meaningful format to guide action planning.
  • Work with manager and training representative on annual engagement survey to ensure proper action planning via department workshops and feedback sessions.
  • Accountable to build team member and leader relationships through active participation at team member events, visits to cafeteria, rounding, etc. May assist at team member events.

 

 

HR Policy and Procedure Compliance

  • Facilitates employee relations training programs, such as new employee training to reinforce the appropriate workplace behaviors, and communicates policies and procedures.
  • Tracks and drives organizational compliance to policies, procedures, Joint Commission and other regulatory requirements.
  • Keep track of federal and state labor law changes; update policies, procedures and posters for workplace displays as needed.

 

HR Metrics and Analytics

 

  • Compiles statistics and reports for overall team member relations functions. Analyzes team member relations data such as turnover, vacancy rates, complaint, disciplinary, performance assessment, engagement, and compliance data. Reports on trends; in collaboration with TMR Manager, develops plans to address findings while collaborating with the Centers of Excellence in Human Resources, as well as other key organizational partners (such as Privacy & Security, Risk Management, etc.) to proactively resolve issues and plan for improvements.

 

Team Player

  • Proactively collaborates with and/or provides back up support to LOA/Accommodation Specialists, as needed. Partners with COEs and HR Support Services to facilitate applicable processes and administration.
  • Serves as an active team member, promoting and demonstrating Meridian’s culture and core values through corresponding behavior and actions.
  • Helps foster a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.

 

 

Qualifications:

  • Bachelors degree is required; concentration/certification in HR or ER/LR preferred
  • Progressive HR generalist experience with particular focus on employee and labor relations is required
  • Relevant experience conducting formal investigations involving all levels of interaction and providing appropriate recommendations to senior business leaders is required
  • Direct knowledge of state and federal employment laws is required
  • Experience in conflict resolution methods, including facilitation and mediation of agreements is required
  • Strong consultative, listening and communication skills; ability to convey recommendations and opinions persuasively are required
  • Excellent written and verbal communication skills, ability to deliver presentations
  • Working knowledge of all Microsoft Office applications
  • Strong organizational skills with effective detail orientation and multi-tasking abilities
  • Strong analytical and problem solving skills
  • Ability to build trust and strong partnerships with HR Business Partners, HR COEs, leaders and team member populations
  • Strong results orientation and sense of urgency
  • Ability to maintain ivity, confidentiality and focus during complex and demanding investigations
  • Proven ability to identify and implement effective process improvements and change management techniques

Apply here

[ Reply to This ]        2881

 Magistrate--closing soon 
 by Editor  12/05/16 
Location: NC 
Salary: $36-48K/yr 
Expires 12/07/2017 

Magistrate

 
Salary
$35,804.00 - $48,263.00 Annually $35,804.00 - $48,263.00 Annually
Location
Burke County, NC Burke County, NC
Job Type
Permanent Full-Time
Department
District Court
Job Number
2016-12102
Closing
12/6/2016 5:00 PM Eastern
Deion of Work


RECRUITMENT RANGE:  $35,804.00 - $48,263.00
SALARY GRADE:  Flat Rated


Magistrates are judicial officials who evaluate requests for criminal charges and issue criminal process and search warrants. In addition, magistrates conduct initial appearances, including bond hearings, for defendants upon arrest. Magistrates preside over Small Claims Court hearings and marriage ceremonies. Must be able to work irregular hours including nights, weekends, and holidays. The person in this full time position will serve as an officer of district court in accordance with NC General Statutes §7A 170-179.

The Clerk of Superior Court, in his/her sole discretion, nominates person(s) to be considered for appointment to the position of magistrate to the Senior Resident Superior Court Judge. The Senior Resident Superior Court Judge, in his/her sole discretion, appoints magistrate(s) to an initial two-year term. The Chief District Court Judge determines magistrates' work schedules.
 

Entry rate of pay commensurate with prior experience as a Magistrate; $48,263 is the entry rate of pay for a Magistrate with an active law license from any state.
 

 

Knowledge, Skills and Abilities / Competencies


Individuals most suited for magistrate positions possess the ability to exercise sound judgment and to make decisions, are proficient at general office and computer skills, understand North Carolina Court Systems procedures, are team players with the ability to work under pressure, and have the ability to communicate effectively with the general public.
 

Minimum Education and Experience Requirements


Graduation from a four year college or university; or an associate degree and four years of work experience in a related field. Related fields include: teaching, social services, law enforcement, arbitration or mediation, the court system, or counseling.

Magistrates are statutorily required to live in the county the magistrate position serves at the time of nomination. You MUST be a resident of Burke County to be eligible for this position.

 

Attach cover letter and résumé.
 

 

Supplemental and Contact Information


INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 877-204-4442.

Apply here

[ Reply to This ]        2880

 Organizational Ombuds Officer 
 by Editor  12/05/16 
Location: CO 
Expires 01/01/2017 

Organizational Ombuds Officer - (000622) 

Deion

 

Job Summary: 

 

The Organizational Ombuds Officer reports directly to the Colorado Permanente Medical Group (“CPMG”) Executive Medical Director.  This position is a designated neutral individual within CPMG who provides conflict resolution and problem solving services to CPMG employees.  This individual acts as a confidential, informal, independent and impartial partner to guide leaders and front line employees through dispute resolution via methods such as conflict coaching, mediation, facilitation and shuttle diplomacy.  The primary purpose of this role is to support individual CPMG leaders and front line employees in an unbiased and productive manner toward the best possible outcome for that specific situation, without preference to organizational needs and/or desires.

 

The Organizational Ombuds Officer can assist with disagreements and a variety of conflict-related issues, such as: working conditions, interpersonal interactions, evaluations, policies and procedures, sexual harassment, discrimination, and disciplinary actions. 

 

Major Responsibilities/Essential Functions: 

 

The Organizational Ombuds Officer will operate independent of traditional CPMG leadership and the office of the Ombudsman will be located physically apart from the Executive Team.  This position will not have formal partnership with Human Resources.  This role will support all employees as needed, either when those individuals request assistance or when they are directed to this person by a leader or interested party.

 

Specific accountabilities for the Organizational Ombuds Officer will include:

  • Provide neutral conflict resolution and problem solving services to CPMG leaders and employees, both physician and non-physician
  • Provide confidential, informal, independent and impartial assistance to individuals through dispute resolution and problem solving methods such as conflict coaching, mediation, facilitation, and shuttle diplomacy
  • Respond to concerns and disputes brought forward by visitors to the office
  • Report trends, systemic problems, and organizational issues to the EMD, CPET or the Board of Directors as needed
  • Advocate for the principles of fairness and equity in all situations
  • Work within the International Ombudsman Association (“IOA”) ethical principles of independence, impartiality, confidentiality and informality
  • Adhere to the IOA Code of Ethics and Standards of Practice
  • Provide education to CPMG employees, including proactive education/marketing of ombuds services
  • Offer training and coaching to leaders and staff

 

Although this position reports to the Executive Medical Director, this individual will operate primarily independently of CPMG leadership, reporting only periodically as needed.

 

This role will be provided resources as needed to assist successful operations.  This a full time position.

 

 

 

Qualifications

 Required Minimum Education:

 

Bachelor's Degree and 5+ years of relevant experience

 

Preferred Education:

 

Masters Degree in Human Resources or other relevant field. 

 

Required Minimum Work Experience and Qualifications:

 

5+ years of relevant experience. 

 

Preferred Work Experience and Qualifications:

 

Experience in Health Care or academics strongly preferred. 

 

Preferred Licensure, Certification, Registration or Designation:

 

International Ombudsman Association certification is desirable, but not required.

 

Primary Location

 US-CO-Colorado 

Work Locations

 

Colorado Regional Office 

10350 East Dakota Avenue 

  80247

 

Schedule

 Full-time

Apply here

[ Reply to This ]        2879

 Head of Operations 
 by Editor  12/05/16 
Location: IL 
Salary: $80-100K 
Expires 01/01/2017 

Head of Operations
PHMG - Chicago, IL
$100,000 a year

Head of Operations

Downtown Chicago

$80,000 base, $100,000+ OTE

PHMG is recruiting an experienced Operations Manager to facilitate the smooth running of PHMG North America following our USA Head office opening in Downtown Chicago. Based in our Downton Chicago office, the Operations Manager will take responsibility for all operational staff – recruiting the very best talent to build your team with skilled professionals across a range of account management and engineering backgrounds. In managing this team effectively, you’ll guarantee efficient service delivery and maximise client retention – while establishing internal processes to create an effective working environment. And as a leading figure in the North American team, you’ll work closely with the board to establish satellite sales offices in locations across the continent.This role presents a rare opportunity to take control of our North American operation at an exciting time of growth for the business – so we require a highly strategic individual with a strong background in project management and service delivery. You’ll liaise with staff and suppliers at every level, so expert communication, negotiation and mediation skills should be inherent. The multifaceted nature of the position also demands an individual with experience in recruitment, budgeting, customer service and man-management, making it ideal for an all-round expert at the top of their game.

Responsibilities of Operations Manager:

  • Facilitating the smooth day-to-day running of all operational teams in the North American organization
  • Ensuring the overall financial health and stability of your operation
  • Recruiting new talent and leading the continued expansion of the team
  • Guaranteeing the efficient delivery of our audio branding service to clients across North America
  • Safeguarding the profitability of the company through client retention
  • Improving long-term satisfaction rates
  • Ensuring a strong IT infrastructure is in place
  • Taking responsibility for human resources, health and safety and risk management
  • Maintaining strong links with overseas staff to create clear channels of communication
  • Managing budgets and commission calculations
  • Meeting the ives and goals of the PHMG board and providing thorough progress reports
  • Assisting in the opening of satellite sales offices in new North American locations

Skills, qualities and experience of Operations Manager:

  • Experience in service delivery is essential, preferably in a B2B environment
  • Extensive background in project management
  • An effective man-manager
  • A varied skill-set encompassing customer service, account management, recruitment and finance
  • The initiative and ingenuity to establish new working processes
  • An expert communicator with the ability to liaise with staff at every level
  • Strong negotiation and mediation skills
  • A natural leader with the presence to act as a figurehead for your staff

Benefits of Outside Sales:

  • $80k base, $100,000+ realistic OTE
  • Opportunities for internal progression
  • 23 days PTO plus public holidays
  • Subsidized healthcare
  • Global travel between the UK and across the USA

Suited to:

Operations Manager / Head of Operations / Head of Customer Service / Head of Service Delivery / Project Manager / Head of Project Management

Company profile:

Established in 1998, PHMG is the world's leading audio branding agency. As an Investec Top 100 Fastest Growing company, they're expanding across North America to increase their 80% share of the market. More than 22,000 clients in 39 countries have transformed their caller experience with creative On-Hold Marketing productions, including the likes of Audi, Adidas and Coca-Cola.

Job Type: Full-time

Salary: $100,000.00 /year

Required education:

  • High school or equivalent

Required experience:

  • Project Management: 5 years
  • Service Delivery: 5 years

 

Apply here

[ Reply to This ]        2878

 EEO Officer 
 by Editor  11/29/16 
Location: NY 
Salary: $60-140K/yr 
Expires 12/27/2016 

 
Job Details
                                                           
 
Job ID:
 
273218
 
# of Positions:
1
 
Business Title:
 
Equal Employment Opportunity (EEO) Officer
 
Civil Service Title:
   
Title Code No:
 
Level:
 
60224
M2
   
EQUAL EMPLOYMENT OPPORTUNITY O
 
Job Category:
   
Administration & Human Resources, Legal Affairs, Policy, Research & Analysis
   
Proposed Salary Range:
$ 60,435.00 - $140,000.00 (Annual)
 
Career Level:
 
Manager
 
Work Location:
   
280 Broadway, 7th Floor, N.Y.
 
 
 
Division/Work Unit:
 
Exc Office Of Commissioner
 
 
       
 
Job Deion
 
Reporting to the Commissioner, the Department’s Equal Employment Opportunity (EEO) Officer is responsible for the following duties:
•Formulating and implementing the Agency’s EEO policy and procedures as required to comply with all applicable Federal, State and Local laws.
•Reviewing all appropriate sources of law, including court decisions, and recommending changes in Agency policies, procedures, rules and regulations to comply with applicable laws.
•Monitoring and reviewing the Department’s employment practices, including job postings, recruitment, selection, promotion, performance evaluations, transfers, and separation to ensure compliance with applicable laws and City EEO guidelines.
•Advising executive, managerial, and supervisory staff on EEO matters and meeting with them regularly to ensure that best practices are followed in connection with all employment decisions, including selection, transfers and promotions.
•Conducting and/or overseeing internal EEO investigations and prepare advisory memos, investigative reports, including recommendations for complaint/issue resolution. Conducting mediation sessions/alternative dispute resolution when needed. 
•Ensuring that all EEO policies and procedures are disseminated to all Agency staff.
•Developing, conducting and/or coordinating all EEO-related training for all Agency staff, including training EEO counselors.
•Working with senior executives to develop strategies to improve diversity and promote a more inclusive workplace.
•Serving as the Disability Rights Coordinator, including processing requests for reasonable accommodations and working with the Mayor’s Office for People with Disabilities.
•Serving as the Coordinator for the 55-A program.
•Supervising and directing the work of EEO staff.
•Establishing and maintaining organizational controls, and coordinating with DCAS, DOB’s General Counsel’s office, and the NYC Law Department as appropriate.
•Compiling statistical data on EEO matters and preparing all required reports for submission to the Office of Citywide Equal Employment Opportunity and the Equal Employment Practices Commission.
•Managing the Agency’s Workplace Violence Prevention program.
•Performing related work as directed by the Commissioner.
 
 
Minimum Qual Requirements
 
1. A baccalaureate degree from an accredited college and four years of satisfactory full-time responsible experience in one or more of the following areas: personnel administration, law, staff analysis, labor relations, community relations, or a related area, 18 months of which must have been in an administrative, managerial or executive capacity, or supervising personnel performing duties in one or more of the areas described above; or
2. Education and/or experience equivalent to “1” above. However, all candidates must have the 18 months of administrative, managerial, executive or supervisory experience described in “1” above.
 
 
To Apply
 
For Non-City/External Candidates: Visit the External Applicant NYC Careers site (nyc.gov/jobs/search) and search for the specific Job ID #

For Current City Employees: Visit Employee Self-Service (ESS) to view and apply for available positions.  Click on Recruiting Activities, Careers, and search for the specific Job ID #

No phone calls, faxes or personal inquiries permitted.
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED
 
 
Residency Requirement
 
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
 
 
 
POSTING DATE:
11/25/2016
   
POST UNTIL:
 
Until Filled

Apply here

[ Reply to This ]        2877

 Child Mediator 
 by Editor  11/29/16 
Location: CA 
Expires 12/20/2016 

Child and Family Therapist
CALM (Child Abuse Listening Mediation) - Lompoc, CA

CALM has an immediate opening in Lompoc, CA for a Child and Family Therapist . The position involves providing Intensive In-Home (IIH) individual, collateral and family therapy to children and adolescents. The Child and Family Therapist will also be responsible for transporting clients to and from sessions as needed. This is a full-time position (40 hours per week).

Job Requirements:

  • Licensed MFT/LCSW/Psychologist or Intern
  • Strong organizational and clinical documentation skills
  • Knowledge and experience working with children and families
  • Able to provide individual and family therapy
  • Knowledge of DSM and experience in diagnosing ideal
  • Bi-lingual in English and Spanish preferred
  • Some evening work required
  • Must pass Live Scan background check
  • Must have current CA drivers license and clean DMV record; position requires use of personal vehicle for company business (mileage is reimbursed)

Apply here

[ Reply to This ]        2876

 ADR Advisor 
 by Editor  11/29/16 
Location: DC 
Salary: 40/hr 
Expires 12/27/2016 

Alternate Dispute Resolution (ADR) Advisor

FEDERAL EMERGENCY MANAGEMENT AGENCY

Agency Contact Information
  •  FEW vacancies - Washington DC, DC
Work Schedule is Temporary - Intermittent employment not to exceed 2 years.

Opened Monday 11/21/2016(7 day(s) ago)

 Closes Tuesday 12/27/2016(29 day(s) away)

  • Salary Range
    $40.77 to $40.77 / Per Hour
  • Series & Grade
    IM-0301-00/00
  • Promotion Potential
    00
  • Supervisory Status
    No
  • Who May Apply
    All U.S. Citizens

    View common definitions of terms found in this announcement. 

    This announcement will close at 11:59 pm EST on December 27, 2016 OR at 11:59 pm EST on the date the 200th application is received, whichever comes first.
  • Control Number
    457160300
  • Job Announcement Number
    FEMA-17-NPM-124912R-RSV
 
 

Job Overview

Summary

About the Agency

 

About the Agency

When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team

Job Requirements

Key Requirements

  • You must be a U.S. citizen to be considered for this position.
  • You must successfully pass a background investigation.
  • Travel will be required.
  • You must be able to obtain and maintain a Government credit card.
  • Selective service registration is required for males born after 12/31/59.

Qualifications

The qualifications requirements listed below must be met within 30 days of the closing date of the announcement.

Education:

  • A four year undergraduate degree from an accredited college or university, with at least 300 hours of dispute resolution training and/or 60 semester hours of training in the practice skills of mediation, facilitation, coaching, and other conflict resolution techniques, as documented on your resume. Additionally, possesses a minimum of five (5) years of professional dispute resolution or ombuds work experience, full time or equivalent. The required dispute resolution work experience should include a variety of non-EEO, informal, ADR processes such as coaching, facilitation, mediation, teambuilding, workgroup, ombuds, conciliation, group participation. The required work experience must show your ability to perform progressively more complex, responsible, or difficult dispute resolution work within organizations. Arbitration, other third-party decision-making ADR processes, and EEO mediation, while valuable ADR processes, are not processes used in this position and therefore may not be used to meet the required minimum years of dispute resolution experience. Your resume must include experience conducting non-academic skill development training in conflict resolution or organizational ombuds techniques such as mediation, facilitation, coaching, and other conflict resolution or organizational ombuds techniques;
OR
  • A four year undergraduate degree and relevant graduate degree, such as a Juris Doctorate or M.S. in Conflict Analysis and Resolution from an accredited college or university, with at least 200 hours of dispute resolution training and/or 40 semester hours in the practice skills of mediation, facilitation, coaching, and other conflict resolution techniques, as documented on your resume. Additionally, possesses a minimum of three (3) years of professional dispute resolution or ombuds work experience, full time or equivalent. The required dispute resolution work experience should include a variety of non-EEO, informal, ADR processes such as coaching, facilitation, mediation, teambuilding, workgroup, ombuds, conciliation, group participation. The required work experience must show your ability to perform progressively more complex, responsible, or difficult dispute resolution work within organizations. Arbitration, other third-party decision-making ADR processes, and EEO mediation, while valuable ADR processes, are not processes used in this position and therefore may not be used to meet the minimum required years of dispute resolution experience. Your resume must include experience conducting non-academic skill development training in conflict resolution or organizational ombuds techniques such as mediation, facilitation, coaching, and other conflict resolution or organizational ombuds techniques.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.

Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.

The Requirements for this position are as following:

  • Successfully dealing diplomatically with bureaucracy, diverse staff, difficult personalities, competing factions, hierarchy, and chain of command
  • Experience in providing dispute resolutions to various employee levels within organization
  • Effectively communicating with various levels of employees within the organization; providing effective feedback as necessary
  • Experience working with software applications for database, documentation and analysis including but no limited to Microsoft Suite of office programs the Microsoft Office suite of programs, including Word, PowerPoint, Access, Excel, and Lync
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Your application must show that you meet all requirements for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position

 

Security Clearance

Public Trust - Background Investigation

 
 Nirali Mehta
Phone: 202-212-1568
TDD: 800-877-8339
 
[ Reply to This ]        2875

 Membership Manager 
 by Editor  11/29/16 
Location: Variable 
Salary: $18/hr, 20hrs/wk 
Expires 12/20/2016 

The Association for Conflict Resolution (ACR) is seeking a part-time Membership Manager

 

Title:  Membership Manger:

 

Duties:  This position will manage ACR’s membership renewal system.  Primary tasks include the following:

 

  • Sending out electronic annual membership renewal notices
  • Developing a process which sends automatic renewals to members
  • Developing and manage both a process and schedule for sending paper renewals
  • Responding to emails and calls from members about their account
  • Providing regular reports to the Executive Director for submission to ACR Board, committees and auditor.
  • Assisting in updating the ACR’s member database and website

 

Skills and Knowledge

 

  1. ACR’s membership information is contained in a database making knowledge of and experience working with data base necessary.

 

  1. Most of the work performed by the Membership Manager will take place on ACR’s website which is build using SQL language.   Knowledge of and experience with computer programming desired.  Experience with SQL language is preferred.

 

  1. The Membership Manager will communicate with ACR members and non-members primarily by phone and email.  The need for good customer service and the ability to be calm, no matter the conduct of the other party. 

 

  1. This position is conducted electronically and the Membership Manager must be able to work independent and adhere to schedules.   

 

  

Supervision:

The Executive Director will provide supervision for this position.  Meetings will be held using video conferencing. 

 

Terms of the Position:

This is a part-time, contract position with no benefits. 

Number of hours per week: 20 hours; 40 weeks

Salary: $18.00 per hour

Projected start date:  January 9, 2017

 

To apply:

Send a resume to admin@acrnet.org.  Please address the items listed under the Skill and Knowledge section.  No phone calls please. 

 

Position is open until filled. 

[ Reply to This ]        2874

 Executive Director 
 by Editor  11/29/16 
Location: MI 
Salary: $66-75K 
Expires 01/03/2017 

EXECUTIVE DIRECTOR Effective: November 15, 2016 Oakland Mediation Center is seeking a full-time Executive Director. For over 25 years Oakland Mediation Center (OMC) has provided conflict resolution and education services that are quite affordable and quickly empower community members, families, businesses, courts and schools to resolve conflict. OMC is an apolitical, non-profit, volunteer based Community Dispute Resolution Program (CDRP) center whose volunteers represent and serve the community. Visit OMC’s web site at www.mediation-omc.org. JOB SUMMARY The Executive Director (ED) is responsible for overseeing all OMC operations. The ED must be familiar with mediation concepts, practices, and procedures. The ED will assist the Board of Trustees in the development of a long-term business and marketing strategy to grow revenue and instate sustainable financial stability. This job requires working individually and in teams with others within and outside the mediation department. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational Duties ? Monitors and directs all major activities and operations to ensure they run efficiently and effectively. ? Directs the hiring, training, and performance evaluation of staff and oversees their daily activities. ? Establishes and implements departmental policies, goals, ives, and procedures, conferring with board members, organization officials, and staff members as necessary. ? Establishes and maintains comprehensive and current record keeping system of activities and operational procedures in office. ? Acts as liaison with SCAO regarding grants, policies and procedures, mediation services and connected work. Financial Duties ? Oversees all financial operations for OMC and reports financial status to Board of Trustees. ? Attends all Board of Trustees’ meetings and keeps Trustees informed of all operations. ? Prepares and writes annual grant application and annual budget for SCAO. ? Negotiates contracts and agreements with vendors, federal and state agencies and other organizations. ? Approves purchases of all office equipment and supplies. ? Arranges for professional liability and general liability insurance for Director’s and Officers’ and volunteer mediators. Outreach Duties ? Meets with Judges, court administrators, business leaders, heads of agencies, and other organizations and/or groups to educate and promote mediation services and training. ? Actively participates in workgroups: Oakland County Bar Association ADR Committee and other organizations promoting Alternative Dispute Resolution. ? Publishes articles in journals and writes press releases promoting OMC.
[ Reply to This ]        2873

 Assistant of the Ombudsman 
 by Editor  11/29/16 
Location: DC 
Expires 12/25/2016 

Immediately seeking Bilingual Spanish/English candidates to perform the duties of the Assistant of the Ombudsman.  This is a full time contract position working with an international organization in Washington, DC.  The Office of the Ombudsman (OMB) provides services that are confidential, neutral, independent and informal; to address employment- related concerns, issues or problems of the Organization's staff. The Office serves as an organizational resource helping to prevent, manage, limit and resolve conflicts and controversies at the earliest opportunity. The OMB is an advocate for important organizational values; a safe haven, accessible on a voluntary basis to everyone who works for the Organization in any of its workplaces.

Under the direct supervision of the Ombudsman, the incumbent is responsible for, but not limited to, the following assigned duties:

  1. Arrange appointments and maintain the Ombudsman's calendar, receive visitors, place/answer/screen telephone calls, handle confidential and sensitive matters with great tact and discretion; prepare agendas and other material for the Ombudsman for use on official trips or special meetings;
  2. Provide interim responses to and ensure follow-up with visitors, as appropriate, drawing the attention of the Ombudsman to urgent and/or sensitive matters, adjusting schedules, as necessary to meet changing priorities;
  3. Review non-confidential correspondence which requires action by the Ombudsman for substance; identify urgent matters and ensure that these are handled expeditiously; gather necessary background documentation for correspondence requiring action by the Ombudsman; make suggestions regarding the appropriate action to be taken;
  4. Assist in the preparation of annual reports and articles by reviewing, correcting and/or rewriting texts to improve clarity, conciseness and coherence; prepare and verify the content of tables, graphs, and charts; coordinate and monitor activities for translations, design and creation, liaison with printers and CD-ROM producers, financial and procurement transactions, and upload to the Office website

Experience:

Five years of administrative work experience in office administration related to mediation, counseling, facilitation, alternative dispute resolution (ADR) or related activities or Three years of administrative work experience in office administration related to mediation, counseling, facilitation, ADR or related activities, and one year of college or university level courses towards a d minor/major in the field of mediation, counseling, conflict resolution or related field.

 

Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint, SharePoint and Outlook. Other IT skills and knowledge of other software programs such as Visio and Project will be an asset.

Technical Expertise:

The nature of the work of the Ombudsman's Office requires sensitivity, good judgment, and respect for the privacy and confidentiality of contacts and information shared with the Office.

Ability to write/originate routine and non-routine correspondence and reports in English and Spanish, prepare working translations, to plan, organize, coordinate and carry out administratives processes such as: meetings, personnel matters, preparation of formal publications, budget and expenditures records, acquisition of supplies, research, analyze and organize information in order to prepare charts, graphics, reports, etc., coordinate, monitor and control administrative procedures that support internal day-to-day activities.

 

For immediate consideration, please send your resume to Arelis Lorenzo at alorenzo@gesnetwork.com

                                   

[ Reply to This ]        2872

 Custody and Visitation Mediator 
 by Editor  11/14/16 
Location: NC 
Salary: $51-83K 
Expires 11/15/2016 

Salary
$50,544.00 - $82,632.00 Annually $50,544.00 - $82,632.00 Annually
Location
Brunswick County, NC Brunswick County, NC
Job Type
Permanent Full-Time
Department
District Court
Job Number
2016-11103
Closing
11/14/2016 5:00 PM Eastern
Deion of Work


RECRUITMENT RANGE:  $50,544.00 - $66,588.00
SALARY GRADE:  Grade 21


The District Court of District 13 seeks a mediator to provide uniform services in the Custody and Visitation Mediation Program in accordance with NC General Statutes §50-13.1.  These cases involve unresolved issues about the custody and visitation of minor children in an effort to reduce litigation of custody and visitation disputes.

Responsibilities include but are not limited to the following:

  • Conduct orientation sessions advising clients of what to expect in the custody mediation process.
  • Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes.
  • Facilitate mediation sessions using neutral mediation techniques to assist parties in reaching agreements.
  • Utilize knowledge of child development and family dynamics to assist parties in making decisions.
  • Assist parties in developing parenting agreements that are in the best interest of children and reduce those agreements into a well-written parenting agreement.
  • Interact with courts and court community to foster confidence in and provide accurate information about custody mediation.
This position serves Brunswick, Bladen, and Columbus counties and will report to the Chief District Court Judge.   Work hours are 8:00 AM - 5:00 PM, Monday - Friday.  Reliable transportation is required.
 

 

Knowledge, Skills and Abilities / Competencies


Knowledge of:  child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management.

Skills in:  oral and written communication; analysis; conflict resolution; public speaking; Microsoft Word; and using general office equipment including computers, printers, and telephones.

Ability to:  use neutral techniques of mediation obtained through training and experience; assist parties in evaluating the impact of specific custody and visitation arrangements on children that they might be considering; maintain neutrality in the treatment of the parties; diffuse threatening situations, if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; and draft parenting agreements.
 

Minimum Education and Experience Requirements


Master's degree in psychology, social work, family counseling, or a comparable human relations discipline and two (2) years of experience in these fields or comparable areas.

Management prefers applicants with two (2) or more years of experience in mediation or negotiation and public speaking skills.

Additionally, for a person to qualify to provide mediation services pursuant to NC General Statutes §39A (7A-494), he or she must have at least forty (40) hours of training in mediation techniques by a qualified instructor of mediation as determined by the North Carolina Administrative Office of the Courts (NCAOC). This training may be acquired before employment with the NCAOC or may be provided while on the job.
 

Attach cover letter, résumé, and writing sample.
 

 

Supplemental and Contact Information


INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 877-204-4442.

 

 
All NC Judicial Branch agencies are Equal Opportunity Employers.


The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:

E-Verify Participation
E-Verify Participation (Spanish)

Right to Work
Right to Work (Spanish)


Charmaine J. Leeks
NC Administrative Office of the Courts
Human Resources Division
www.nccourts.org/Careers
Apply here
 
[ Reply to This ]        2871

 Executive Director 
 by Editor  11/14/16 
Location: WA 
Expires 11/20/2016 

TITLE: Executive Director
REPORTS TO: Board of Directors
ASSOCIATION: Dispute Resolution Center of Yakima and Kittitas Counties (DRC)
DATE PREPARED: October 2016
POSITION SUMMARY
The Executive Director is responsible for the overall administration and supervision of personnel, volunteers, finances, development, and overall funding to include grant writing and presentations, and coordinates program activities with other community agencies. The Executive Director guides the tone of the DRC and effectively articulates its vision and direction. The Executive Director leads fundraising efforts and cultivates relationships with people/organizations that can assist the DRC in reaching its goals. The Executive Director is the primary face of the DRC to the public and its primary spokesperson. The Executive Director reports to the Board of Directors through the President of the Board, is an ex officio member of the Board, and works closely with the Board members to set the direction of the DRC.
PRINCIPAL DUTIES AND RESPONSIBILITIES
1. Articulate and implement the vision and direction of the DRC.
2. Develop and execute financial plans necessary to implement the vision.
3. Demonstrate a commitment to the community and mission of the DRC.
4. Demonstrate an ability to promote a shared vision intended to address challenges and create opportunities, especially in the areas of volunteer recruitment and retention, and fundraising.
5. Supervise personnel and volunteers.
6. Ensure the daily operations of the DRC is conducted in accordance with all DRC and other required State/Federal policies.
7. Maintain budget and fiscal records.
8. Expand the DRC’s visibility in the community by effectively cultivating relationships with community groups, District Court, and Superior Court.
9. Work with the Board of Directors to develop and implement strategic plans for the DRC.
10. Oversee and participate in Mediator Training.
11. Assist in the development, implementation, and monitoring of goals and ives for the DRC.
12. Direct overall reporting requirements of the agency including overseeing of paper and computer files ensuring timely reporting to funding sources, government agencies, and the DRC.
13. Perform outreach activities, including public speaking, media contacts and general public relations.
14. Occasionally co-mediate a case, or observe a mediation.
15. Oversee and develop special projects, programs, and workshops.
16. Maintains a relationship with non-governmental statewide organizations: Resolution Washington and Washington Mediation Association.
17. Review and approve contracts for services in accordance with DRC policies.
18. Write and submit grant applications and prepare grant reports.
19. Other duties as assigned by the Board of Directors.

 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Knowledge of: Non-profit management and organization; principles of supervision and training; strategic planning; successful practices and system supporting fundraising in the non-profit sector; conflict resolution; mediation.
Skill in: Leadership and management; oral and written communication; team building and personnel management; implementation of programs and working with community groups; working with diverse socio-economic and ethnic backgrounds; working with volunteers; developing and nurturing financial support for a non-profit; working with a diverse Board.
Ability to: Direct, supervise, and empower personnel and volunteers; communicate effectively inside and outside the DRC; cultivate relationships and trust with people who can help the DRC financially; make difficult decisions when faced with competing demands and limited resources; develop and articulate realistic yet ambitious goals for the DRC.
QUALIFICATIONS
A four year degree or relevant experience; experience in increasingly senior positions in the non-profit sector, or comparable leadership positions in another relevant field; a successful record of leadership with proven results. Preference will be given to applicants with mediation training.
Interested and qualified applicants may submit the following:
Cover letter, Resume, & List of References
To
DRC Board of Directors
DRCYakima@gmail.com
Full consideration will be given to applications received by November 30, 2016

[ Reply to This ]        2870

 Dispute Resolution Services Manager 
 by Editor  11/14/16 
Location: NY 
Expires 11/20/2016 

CPR INSTITUTE
DISPUTE RESOLUTION SERVICES MANAGER

Position Overview: Key role for a small (15 person) non-profit located in Murray Hill, Manhattan, the Dispute Resolution Services Manager will have primary responsibility for case management and administration of the functions of Dispute Resolution Services and Panels departments. The person in this role will report to the Senior Vice-President, Dispute Resolution Services.

Position Responsibilities include, but are not limited to:

  • Case management including neutral selection, evaluations, rules promotion and reporting, legal research and tracking;
  • Administering CPR’s Panels of Distinguished Neutrals, including (with administrative help) inputting data for applications to CPR’s, and maintaining biography updates;
  • Assisting with the ution of selected CPR trainings and responsible for securing appropriate Continuing Legal Education (CLE) credits for such trainings as well as maintaining CPR’s accredited provider status;
  • Other services to be determined such as CPR member committees and various international initiatives.


Skills & Requirements:

  • Bachelor's Degree;
  • Law degree and/or familiarity with legal industry a plus;
  • Customer service orientation and professional demeanor a must;
  • Strong verbal and written communication skills;
  • Strong Microsoft Office Suite skills (Word, Excel and Outlook);
  • Experience with databases.


This is a full-time, permanent position. Compensation is commensurate with experience. Includes a generous 401K plan and benefits package including, vacation medical, dental, FSA and transit.

For more information, or to submit your cover letter and resume, please contact
careers@cpradr.org

[ Reply to This ]        2869

 Mediator 
 by Editor  11/14/16 
Location: WI 
Expires 11/25/2016 

Job Deion and Qualifications for the Mediation Partner Independent Contractor

Job Deion

Either an individual mediator or a consortium of mediators from a mediation center: 1. To work jointly with the other two partners, representing a collaborative parentmediator-special education director “team.” 2. To consult via phone, e-mail, and occasionally in person regarding WSEMS related issues, including outreach, Stakeholders’ Council, system operation, written materials and data analysis. 3. To coordinate conference calls with the partners and staff on a regular and on an as-needed basis. 4. To provide information as to any significant changes that would affect the work WSEMS does in the field of dispute resolution, including the area of law. 5. To provide dispute resolution consultation via phone, email, videoconferencing, or in-person meetings to the existing roster mediators individually and as a group, including but not limited to: best practices in mediation and facilitation, ethical issues, confidentiality issues, substantive information (including the application of Wisconsin law), and process techniques and strategies. 6. To respond to the individual roster member requests for consultation in a timely manner (within 24 hours) and to coordinate with the System Administrator’s advice on specific cases. 7. To observe mediations and facilitated IEP meetings in-person and debrief the 5 October 2016 neutral immediately after or within a timely manner. 8. To work jointly with, and provide assistance to, the System Administrator, including but not limited to: consultation on best practices in mediation, reviewing participant exit surveys, ethical issues, and confidentiality. 9. To work jointly with the System Administrator on support and feedback for the mediation roster, daily system management, evaluation of data and trend reports, updating of forms and documents related to the system (including questionnaires and data collection, agreements to mediate and facilitate, intake forms, etc.), and improving the system in general. 10.To work jointly with the other two partners and System Administrator to enhance the involvement of WSEMS stakeholders through various means including training, correspondence and updates. 11.To design, in conjunction with the other two partners and staff, the one-day required annual training. 12.To update and provide a five-day training in mediation and facilitation for new mediators to the roster, as needed, including September 25-29, 2017. 13.To design, in conjunction with the other two partners and staff, additional optional training which may include: an extra day or half day at the annual training for the roster or the Stakeholder Council and the production of short videos for the website. 14.To participate with the other two partners and/or staff in providing outreach to users of mediation and facilitation (including attorneys, advocates, parents, and parent groups, school personnel – including CESA staff and district staff) about dispute resolution and WSEMS options. 15.To represent WSEMS at national, state, and local conferences. 

 

Additional job deion and application information here.

[ Reply to This ]        2868

 Independent Contract Mediators  
 by Editor  11/01/16 
Location: CO 
Expires 11/30/2016 

Opportunity Information
Opportunity Title: Independent Contract Mediators
Location: Mesa County
Department: Office of Dispute Resolution
Posted Date: 11/01/2016
Closing Date: 11/30/2016
Contact Information
Name: Veronica Chacon
Address:  
   
Email: odrmediations@judicial.state.co.us
Brief Deion

The Office of Dispute Resolution (“ODR”) is accepting applications for independent contract mediators for the 21st Judicial District, Mesa County, Colorado.  ODR contracts with mediators throughout the state of Colorado.  All ODR mediators are independent contractors. 

To apply, please fill out the application and submit by 5:00 p.m. on November 30, 2016 by clicking on the following link: https://www.courts.state.co.us/Administration/odrcontractor.cfm

ODR selects its contract mediators through a process of screening applications, and in-person interviews.  The interviews include questions designed to evaluate the applicant’s knowledge of mediation and mediation role-plays in which applicants demonstrate their mediation skills.  Applicants must meet certain minimum qualifications, including 40 hours of mediation training, experience as a mediator, and substantive knowledge in the subject area in which they are seeking to provide services.

For more information about mediator qualifications please click here. https://www.courts.state.co.us/Administration/Custom.cfm?Unit=odr&Page_ID=370

Apply here

 

[ Reply to This ]        2867

 Coordinator of Conflict Resolution Services 
 by Editor  11/01/16 
Location: CO 
Expires 11/12/2016 

Coordinator of Conflict Resolution Services
Colorado State University 177 reviews - Fort Collins, CO 80523

The Student Resolution Center encourages students to gain awareness, knowledge, skills, and opportunities as they navigate challenges and make informed decisions. We promote safe, respectful and inclusive communities by valuing integrity, perspective-taking and personal responsibility. SRC aims to assist, educate and support CSU students through two processes:
Conflict Resolution – voluntary, neutral, confidential process to assist students when conflicts, disputes or challenges arise. Student Conduct – one-on-one meetings to discuss alleged violations of the Student Conduct Code, hear perspectives, explore personal responsibility, hold students accountable and provide educational and restorative outcomes when appropriate.
Departmental Website: www.resolutioncenter.colostate.edu

Position Summary:

The Coordinator of Conflict Resolution Services at the Student Resolution Center will have responsibility for providing a range of civility strategies related to conflict prevention, education, coaching/consultation, problem solving, mediation, facilitation, and restorative justice. The Coordinator plays a critical role in advocating for a fair process, encouraging student development, addressing community issues, assisting with conflict intervention, facilitating solutions, and collaborating with campus and community partners. This position will be responsible for minor travel within Colorado.

Essential Job Duties:

Conflict Management (40%)

  • Provide informal as well as “sanctioned” conflict coaching to help students explore constructive and destructive conflict behaviors and identify methods to mitigate future conflicts.
  • Assist students in resolving complaints or difficulties involving University policies, procedures and personnel as well as personal issues that affect their academic success.
  • Provide students with procedural assistance in preparing appeals (ie. registration, grade, student conduct, tuition).
  • Mediate low level dispute involving individuals and student organizations.

Facilitation/Education (20%)

  • Teach sanctioned educational workshops to support students’ educational and personal success.
  • Facilitate non-sanctioned educational programming such as restorative justice facilitator and community member trainings, mediation classes, etc.
  • Deliver conflict resolution trainings/presentations to CSU organizations, groups, clubs, and departments as needed.

Restorative Justice (15%)

  • Conduct intakes with students referred to restorative justice and help determine which students to accept into Restorative Justice Program.
  • Reach out to impacted parties, community members to discuss participation in conference, prepare them for participation.
  • Coordinate and schedule restorative justice conferences with offenders, impacted parties, and community members.
  • Co-facilitate restorative justice conferences to enable students to repair the harm resulting from wrongdoing and conflict.
  • Supervise students’ progress in completion of their restorative justice agreements.
  • Provide communication with court about students who are participating in CSU’s restorative justice process. Provide progress updates regarding court diversions.
  • Coordinate and co-facilitate impact panels.

Coordination and Administrative Functions (25%)

  • Schedule and coordinate facilitation for sanctioned educational workshops.
  • Provide email notifications and reminders to students sanctioned to attend workshops and impact panels.
  • Prepare rosters, evaluations, and certificates of completion for workshops.
  • Manage online registration system for workshops.
  • Develop and oversee marketing activities to advertise and promote conflict resolution services.
  • Take the lead on developing and implementing activities for Conflict Resolution Month
  • Organize poster runs, table tents, newspaper ads, radio ads.
  • Manage confidential record management system to effectively track Conflict Resolution cases and ongoing trends.
  • Serve as requested as a representative of Conflict Resolution Services on University committees.
  • Other duties assigned by Associate Director and Director.

Required Job Qualifications:

  • Master’s degree in student personnel, higher education, conflict resolution, counseling, social work, communication or related field and two years of full time professional experience in conflict resolution and mediation (two years of graduate school experience can be substituted for one year of full time professional experience)

OR Bachelor’s degree in student personnel, higher education, conflict resolution, counseling, social work, communication or related field and three years full time professional experience in conflict resolution and mediation

  • Demonstrated experience planning and implementing educational programs, workshops and/or classroom teaching
  • Must have a valid driver’s license or the ability to obtain a driver’s license or access to a licensed driver by the employment start date.

Preferred Job Qualification:

  • Professional knowledge of theories and research in student development, conflict resolution, mediation, social justice, restorative justice, victim’s rights and needs, due process and other legal issues in higher education
  • Familiarity with Restorative Practices and experience in organizing & facilitating restorative processes, such as conferences, peace circles, impact panels and accountability boards.
  • 40 hr. basic mediation certificate
  • Highly developed communication skills
  • Demonstrated public speaking experience
  • Demonstrated experience multi-tasking and effectively managing a complex caseload
  • Experience with marketing
  • Experience resolving conflicts in an educational and/or workplace setting
  • Experience working with college students in a higher education setting
  • Demonstrated knowledge of and relevant ability working with culturally diverse communities among potential target and constituent populations

Annual Salary Range : Salary is commensurate with experience and qualifications. Range: 38,000-42,000

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

CSU strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

For full consideration, applications must be received by 11:59pm on 11/11/2016 (MST). A complete job deion and required application materials are available at:
http://jobs.colostate.edu/postings/38420.

Job Type: Full-time

Apply here

[ Reply to This ]        2866

 Employee Relations Manager 
 by Editor  11/01/16 
Location: IN 
Expires 11/10/2016 

Manager, Employee Relations in Indianapolis, Indiana

 

Duties and Responsibilities:

POSITION PURPOSE

Acts as a resource to associate groups in assigned areas by providing on-site advice, guidance, assistance, and direction in the management of human resources to include, but not limited to, organizational structure, staffing, utilization of staff, restructuring of positions, performance management, and associate relations. Identifies needs, performs special assignments, creates and recommends programs that enhance human resource client services.

ESSENTIAL DUTIES

  1. Provides business leadership, direction, and guidance to support strategic direction and growth for all assigned organizational units.

  2. Meets with organization personnel at all levels to facilitate effective interpersonal communication and to ascertain human relations and work-related problems that adversely affect associate morale and organization productivity.

  3. Provides advice and counsel to associates and management in exploring alternatives for resolution of work-related problems affecting the employer-employee relationship.

  4. Conducts investigations related to claims of harassment or discrimination and makes recommendations for resolution. Investigates and assists in the mediation of associate complaints and appeals using corporate or collective bargaining processes.

  5. Provides counsel and direction for the prevention and resolution of disciplinary problems; coordinates with management to determine if sufficient cause exists to proceed with corrective action.

  6. Provides management and associates with information and interpretation of human resource policies, rules and procedures.

  7. Develops effective remediation techniques and conducts informal training for management and associates in human relations skills to include, but not limited to, supervision, conflict resolution, interpersonal communication and effective group interaction. Facilitates team building workshops, exercises or programs to enhance the effectiveness of teams.

  8. Confers with management to develop strategies for implementing change and encouraging associate acceptance of new structures and processes.

  9. Evaluates business initiatives to determine appropriate organizational effectiveness interventions needed to meet organizational goals.

  10. Fosters the Company’s core values and culture throughout the work environment.

  11. Performs projects or other duties as assigned.

Requirements:

EDUCATION and/or EXPERIENCE

  1. Bachelor’s degree (B.A. / B.S.) in Human Resources, Business or related field or equivalent combination of education and experience.

  2. At least 5 years of experience in human resources.

  3. Excellent communication, interpersonal, written and oral communication skills.

  4. Certified as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred

  5. Airline industry experience ideal but not required.

Requisition ID 2016-1660

Location US - IN - Indianapolis

# of Openings 1

Pos. Category Human Resources

Apply here

[ Reply to This ]        2865

 Ombudsperson 
 by Editor  11/01/16 
Location: MA 
Expires 11/10/2016 

Mount Holyoke College has an opening for a part-time (20 hours a week, year-round) Ombudsperson.  Reporting directly to the president of the College, the Ombudsperson serves as the designated neutral, providing a confidential, impartial, and informal conflict management resource for all members of the Mount Holyoke Community.  The Ombudsperson works informally within the institution to listen to concerns, promote equitable resolutions, provide information and referral services, and to serve as an organizational resource to promote conflict management skills and provide insight into any patterns of concern within the institution. The Ombudsperson is responsible for conducting outreach and education, assuring awareness of the campus climate, and has as a goal to improve communication and understanding, while fostering an environment of equitable and respectful treatment.  The Ombudsperson operates according to the International Ombudsman Association (IOA) Standards of Practice and Code of Ethics, and the Ombudsperson will be expected to remain professionally active by attending conferences and continuing education.

The successful candidate will have:

  • Outstanding communication and interpersonal skills, including the ability to work well with individuals at all institutional levels, and a demonstrated commitment to diversity and inclusion;
  • The ability to work with a high level of discretion and maintain confidentiality;
  • Effective presentation skills and outreach abilities;
  • Proficient administrative skills to ensure the smooth operation of the Ombuds Office (prior experience in an academic environment is strongly preferred);
  • Knowledge of and/or significant prior experience in dispute resolution;
  • A Bachelor's degree and related work experience, an advanced degree preferred.

The individual in this role must be able to relate effectively to a wide variety of people; have work experience in a diverse community; have demonstrated skills in alternative dispute resolution and have the ability to design and conduct conflict management training programs.

The Office of the Ombudsperson operates according to the International Ombudsman Association (IOA) Standards of Practice and Code of Ethics, and the Ombudsman will be expected to remain professionally active by attending conferences and continuing education.

Mount Holyoke College is an Equal Opportunity Employer, committed to diversity in education and employment.

Apply here

[ Reply to This ]        2864

 Workers Comp Adjuster 
 by Editor  10/31/16 
Location: PA 
Expires 11/10/2016 

Workers' Compensation Claims Adjuster - Eastern PA
Synergy Comp - Philadelphia, PA

*Work from home, some travel required.* 3-5 years Workers' Compensation Claims Adjuster experience. Position located in Eastern PA. Bilingual & fluent in Spanish a plus. The focus of this role centers around producing timely results that are high quality and accurate.
This career requires strong problem solving and rapport building skills. Ability to multitask and collaborate effectively is a must. Candidate is responsible for effectively managing assigned claims files to conclusion, in accordance with applicable statutes and in keeping with company procedures and established performance ives.
*Responsibilities include but are not limited to: ** Handles assigned claims on an on-going basis to achieve established goals and ives.* Conducts incident investigations over the phone.* Interprets rules, regulations, and procedures.* Explains benefits and procedures to employers and injured workers over the phone and coordinates medical treatments, appointments, and return-to-work opportunities.* Collaborates over the phone with attorneys, medical personnel, and employers to gain information for claims management.* Maintains insurance product and company reputation by complying with federal and state regulations.* Travels to hearings, mediations, and file reviews when appropriate.* Contributes to team effort by accomplishing results for successful claim management as outlined.
*Skills/Qualifications: *
* Excellent rapport building and outstanding customer service* Negotiation and presentation skills and excellent analytical ability* PC Skills (e.g., Microsoft Word & Excel)* Strong communication, including over the phone, and written* Valid Driver's License* Bilingual & fluent in Spanish a plus.
Synergy Comp offers the rewards that come from working hard in a fast-paced, growing, and always evolving organization. The company was named to the Pittsburgh 100 List of Fastest-Growing Companies by the _Pittsburgh Business Times_ , and also as a Best Place to Work in Western PA, recognizing companies that create a fun, challenging, and rewarding workplace. Our employees enjoy an inclusive environment that embraces strategic thinking, drive, and passion, and we're hiring the best to join the team!
Comprehensive benefits package including medical, 401K with company match, and vacation.Equal Opportunity Employer

Job Type: Full-time

Job Location:

  • Philadelphia, PA

Required education:

  • Bachelor's

Required experience:

  • Workers' Compensation Claims Adjusting: 3 years

Required language:

  • Fluent in Spanish a plus

Apply here

[ Reply to This ]        2863

 Director of Human Resources 
 by Editor  10/31/16 
Location: MA 
Expires 11/10/2016 

Director of Human Resources
Children's Services of Roxbury, Inc. 2 reviews - Roxbury, MA 02119

Reports To: President & CEO

Summary:
The Human Resources Director serves as the chief talent officer, providing both strategic and operational leadership for a highly ambitious agency and with responsibility for all human resources functions:

  • Recruitment and retention;
  • Compensation and benefits;
  • Staff training and development;
  • Compliance with workplace laws, policies and procedures;
  • Employee relations; and
  • Human resource information systems (HRIS) and recordkeeping.
  • With an overall goal to align the human resources function with the agency’s strategic goals and direction and to position the agency as an employer of choice, the Human Resources Director will be responsible for achieving these specific goals in 2016:
  • Developing effective and innovative recruitment and retention strategies for behavioral health professionals in an extremely competitive market;
  • Working closely with HR and Finance staff to successfully integrate the payroll and HRIS automated systems (Paycom) to ensure maximal functionality;

Primary Responsibilities : * *Strategic/Leadership:

  • Participate as a strategic partner with other organizational leaders in the development of the agency’s plans and programs, operating from the perspective of the impact on staff..
  • Keep abreast of HR best practices and all federal, state and local employment laws (including ADA, EEOC, ERISA, FLSA, FMLA, MMLA, etc.), and work with senior staff and others to ensure compliance with labor laws, OSHA standards, etc.
  • Formulate, implement, interpret and revise the agency’s personnel policies in collaboration with the CEO and Board of Director

Employment:

  • Develop and implement recruitment strategies to identify diverse talent within and outside the agency for positions of responsibility.
  • Oversee an effective on-boarding process of new staff that promotes both a welcoming experience and clear communication of policies, procedures and benefits.
  • Oversee an effective exit-interview process that promotes consistent implementation, securing and analysis of meaningful information/data, and feedback to management.

Compensation and Benefits:

  • Develop and implement a consistent and meaningful salary administration program (job deions, salary ranges, starting salaries, salary increases, and other incentive programs, etc.) that promotes cross-agency consistency, internal equity, marketplace competitiveness, and rewards for strong performance.
  • Oversee the staff benefits program (staff education, benefits selection, contract renewal, open enrollment, coordination with insurance carriers, recordkeeping, etc.), in close collaboration with the Finance Department.
  • Analyze the effectiveness of current benefit offerings, and research/propose new benefits that meet staff needs and align with organizational goals and priorities.
  • Coordinate open enrollment and related employee communications.

Employee Relations and Staff Development:

  • Enhance or develop, implement and enforce appropriate policies and procedures to effectively manage and support the people resources of the agency, including employee relations, affirmative action, sexual harassment, employee complaints, external education and career development.
  • Provide technical advice and guidance to staff, especially supervisors, directors, and senior managers on performance management, compliance with agency policies and procedures, and staff development.
  • Provide coaching to staff and managers to create and maintain a work environment with high morale and productivity.

HR Administration:

  • Enhance or develop human resource systems that improve overall operation and effectiveness of the organization, managing human resource information software database and necessary reports for critical analyses of the HR function and the people resources of the agency.
  • Supervise (hire, evaluate, coach) Human Resources Manager and Human Resources Assistant.
  • Manage budget and other financial measures of the human resource department.
  • Assemble and present records and data (Retirement plan and other) for annual auditPerform other duties as directed or as necessary.

Qualifications: Work Experience:

  • Minimum 5-7 years’ HR managerial experience in a mid to large organization, preferably a comparable human service nonprofit.
  • HR generalist background with broad knowledge of employment, benefits, employee relations, employment law, and compensation necessary.
  • Experience working with HRIS and payroll software.
  • Experience working with a diverse, energetic and compassionate community based population

Skills:

  • Deep knowledge of management principles and personnel management necessary.
  • Excellent supervisory, analytical and organizational skills.
  • Strong written and spoken communication skills, with the ability to relate effectively to a diverse range of staff and external stakeholders.
  • Fair, just and strong problem-solving and mediation skills.
  • Ability to interpret and implement federal, state and local employment-related laws.
  • Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong interpersonal skills
  • Good sense of humor
  • Approachable

Education:

  • Bachelor’s degree required; relevant master’s degree helpful.
  • PHR or SPHR certification strongly preferred.

About Children’s Services of Roxbury: Children’s Services of Roxbury, Inc. is a community-based, non-profit organization that began in 1968 as Roxbury Children’s Services. In 1990, Roxbury Children’s Services re-organized as Children’s Services of Roxbury, Inc. (CSR) and in 2005, merged with United Homes For Children. Today, CSR strives to provide high quality services to economically disadvantaged children, youth, families, and individuals thereby promoting and strengthening family life and individual growth. The agency provides a wide spectrum of programs over four core areas of service: youth and family supports, early education and care, emergency and transitional housing, and behavioral health services. With close to 6,000 children and families served annually, 350 staff, and offices located in Roxbury, Tewksbury, Worcester and Northampton, CSR is regarded as one of the largest, minority-operated human service providers in Massachusetts.

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • ’ HR managerial: 5 years
  • Human Resources: 5 years

Apply here

[ Reply to This ]        2862

 Mediator 
 by Editor  10/31/16 
Location: MN 
Salary: $70-106K/yr 
Expires 11/17/2016 

Who May Apply: Open to all qualified job seekers
Date Posted: 10/27/2016
Closing Date: Open until filled. Priority consideration will be given to applications submitted by 11/17/2016.   
Hiring Agency/Seniority Unit: Bureau of Mediation Services/221-Comm Excluded All Others
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Travel Required: Yes
Salary Range: $33.42- $49.57/hourly; $69,781- $103,502/annually
Classified Status: Classified
Connect 700 Program Eligible: Yes
 
Job Summary
 

Job Summary

Bureau of Mediation Services seeks a Mediator to establish and encourage stable and constructive labor-management relationships in Minnesota’s public, private, and non-profit sectors. This includes:

  • Mediation of disputes between labor and management concerning the terms and conditions of employments or grievances.
  • Hearing and deciding issues of union recognition, bargaining structure, and fair share fee assessment.
  • Facilitation of the establishment and continuation of labor-management committees.

Work involves considerable travel and employees may be expected to work long and irregular hours in settling disputes.

 
Qualifications
 

Minimum Qualifications: 

  • Five (5) years of direct advanced professional experience in (1) labor relations, with responsibility for contract negotiations and contract administration; OR (2) as a mediator of labor-management collective bargaining disputes, including contract negotiations. A law degree with a concentration in labor law or a Master’s degree in Industrial Relations with a concentration in labor relations may be substituted for two years of experience.
  • Thorough knowledge of collective bargaining procedures and principles, relevant statutes and rules, and labor contracts.
  • Thorough knowledge of state and federal labor laws and regulations to provide sound technical and practical advice.  
  • Ability to design and ute problem solving interventions to assist clients in reaching a consensus-based resolution.
  • Excellent interpersonal and communication skills (writing and oral).
  • Superior human relations skills and the ability to maintain control of the environment and process during mediation and representation meetings.
  • Strong computing skills in a PC environment (MS Office, etc.).
  • Class D Driver’s License (i.e., a basic driver’s license).

Preferred Qualifications: 

  • Experience as a chief labor negotiator in collective bargaining.
  • Experience in the preparation of administrative cases as an advocate in such proceedings.
  • Experience with mediation proceedings.
  • Experience preparing or presenting technical labor relations training materials.

Additional Requirements:

This position requires successful completion of the following: 

**A successful candidate must pass an employer reference check** 

It is the policy of the Bureau of Medication Services that all candidates submit a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check

Criminal History Check

Employment Reference Check

Education/License Verification

 
Application Details
 

Why Work For Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

This position at the Bureau of Mediation Services provides the right person a chance to become a specialist in Minnesota’s collective bargaining system, perform varied and challenging duties, and work with many different kinds of people.

How to Apply

Click “Apply” at the bottom of this page. If you are unable to apply online, please contact the job information line at 651.259.3637.

For additional information about the application process, go to http://www.mn.gov/careers.   

Contact

If you have questions about the position, contact Nella Austin at nella.austin@state.mn.us or 651.201.8005.

Apply here

[ Reply to This ]        2861

 Director, Student Conduct and Ethical Development 
 by Editor  10/31/16 
Location: CA 
Salary: Up to $95K 
Expires 11/06/2016 

Job Title:
Director, Student Conduct and Ethical Development

Time Base:
Full-Time

Date Posted:
October 27, 2016

Closing Date:
November 5, 2016

Link to Apply Online:
http://www.csulb.edu/employment/

Campus Employment Homepage:
http://www.csulb.edu/employment/

Deion:
Salary:
Negotiable to $95,000 per year depending on experience and qualifications.

Time Base/Hours/Units per Week:
Full-time/1.0

Position Deion:
The Director serves as the primary Student Conduct Administrator. Promotes the growth and development of students while protecting the interests of the larger community. Educates students on their academic, civic, ethical, individual, and social rights and responsibilities as members of the university community. Collaborates and develops rapport with various constituents throughout the campus and demonstrates a high degree of independent judgment, reasoning, discretion, creativity, and integrity. Investigates and adjudicates all formal complaints against students under California Code of Regulations, Title V, and CSULB regulations. Applies the restorative justice framework in working with students and constituencies. Consults with and advises various members of the CSULB community about student behavioral issues. Develops and updates university policies and procedures with respect to student rights, responsibilities, and compliance with state and federal laws, as well as CSU system policies.

Knowledge, Skills & Abilities:
Thorough knowledge of the various regulations and laws affecting judicial decisions. Working knowledge of and training on the application of restorative justice practices. Skills in mediation and alternative dispute resolution methods to resolve highly charged matters that arise. Ability to respond appropriately to complex issues and problems, and develop strategic solutions. Ability to address confidential and sensitive incidents with composure, discretion, and respect in a manner that upholds the dignity of others. Knowledge of student development theory and the ability to apply it in addressing student conduct. Able to analyze complex reports, policies, and legal guidance to accurately assess issues, draw valid conclusions, and recommend appropriate strategies or outcomes. Strong interpersonal and written communication skills to maintain positive, civil, and collegial interactions with all members of the campus community. Able to prepare written correspondence and reports that are clear, concise, and comprehensive. Ability to develop and manage a budget. Must be able to work flexible hours to meet a demanding case load.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience:
Master's degree in higher education administration, public administration, law, social sciences, or a job related field; J.D. preferred. Minimum of five (5) years of related experience. Experience in conduct resolution.

Application Deadline:
November 5, 2016

Conflict of Interest:
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

Equal Employment Opportunity:
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veteran's status. CSULB is an Equal Opportunity Employer.

To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101.

Benefits:
This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.

General Information:
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

All management and executive employees shall be required to provide a written statement to the appropriate administrator of any and all outside employment. Employees shall also provide a written statement of outside employment if a written request by an administrator is made.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Background:
Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Please read the full job announcement at http://www.csulb.edu/employment/. Refer to Job #1012729. CSULB is an Equal Opportunity Employer committed to excellence through diversity, and takes pride in its multicultural environment.

[ Reply to This ]        2860

 Magistrate  
 by Editor  10/31/16 
Location: NC 
Salary: $36-48K/yr 
Expires 11/03/2016 

Magistrate

 
Salary
$35,804.00 - $48,263.00 Annually $35,804.00 - $48,263.00 Annually
Location
Wake County, NC Wake County, NC
Job Type
Permanent Full-Time
Department
District Court
Job Number
2016-10923
Closing
11/2/2016 5:00 PM Eastern
Deion of Work


RECRUITMENT RANGE:  $35,804.00 - $48,263.00
SALARY GRADE:  Flat Rated


Magistrates are judicial officials who evaluate requests for criminal charges and issue criminal process and search warrants. In addition, magistrates conduct initial appearances, including bond hearings, for defendants upon arrest. Magistrates preside over Small Claims Court hearings and marriage ceremonies. Must be able to work irregular hours including nights, weekends, and holidays. The person in this full time position will serve as an officer of district court in accordance with NC General Statutes §7A 170-179.

The Clerk of Superior Court, in his/her sole discretion, nominates person(s) to be considered for appointment to the position of magistrate to the Senior Resident Superior Court Judge. The Senior Resident Superior Court Judge, in his/her sole discretion, appoints magistrate(s) to an initial two-year term. The Chief District Court Judge determines magistrates' work schedules.
 

Entry rate of pay commensurate with prior experience as a Magistrate; $48,263 is the entry rate of pay for a Magistrate with an active law license from any state.
 

 

Knowledge, Skills and Abilities / Competencies


Individuals most suited for magistrate positions possess the ability to exercise sound judgment and to make decisions, are proficient at general office and computer skills, understand North Carolina Court Systems procedures, are team players with the ability to work under pressure, and have the ability to communicate effectively with the general public.
 

Minimum Education and Experience Requirements


Graduation from a four year college or university; or an associate degree and four years of work experience in a related field. Related fields include: teaching, social services, law enforcement, arbitration or mediation, the court system, or counseling.

Magistrates are statutorily required to live in the county the magistrate position serves at the time of nomination. You MUST be a resident of Wake County to be eligible for this position.

 

Attach cover letter and résumé.
 

 

Supplemental and Contact Information


INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 877-204-4442.

Apply here
[ Reply to This ]        2859

 Family Court Administrator 
 by Editor  10/31/16 
Location: NC 
Salary: $33-59K 
Expires 11/07/2016 

Deion of Work


RECRUITMENT RANGE:  $33,098.00 - $58,963.00
SALARY GRADE:  Flat Rated


District Court 26 serving Mecklenburg County seeks a Family Court Administrator to oversee Family Court operations under the direction of the Trial Court Administrator (TCA).

Duties include but are not limited to the following:

  • Oversee day-to-day operations of Family Court, including the Self-Serve Center for pro se litigants, Custody Mediation, Permanency Mediation, and Family Law Facilitator programs.
  • Supervise Family Court case coordinators, custody mediators, judicial assistants, and other related staff.
  • Serve as a liaison between the court, other governmental agencies, non-governmental organizations, and volunteer groups.
  • Prepare all necessary program reports for measuring Family Court's efficiency.
  • Work with the Lead Family Court Judge to address issues related to Family Court operations and with the Chief District Court Judge and the Trial Court Administrator to ensure appropriate court time is allocated for Family Court matters.
  • Develop program policies and procedures and implement strategies for improving customer service.
  • Represent Family Court in the Race Matters for Juvenile Justice effort and provide coordination, project management, grant writing, and administrative services.
  • Provide other administrative support and perform other duties as required.

This position reports to the Trial Court Administrator.  Work hours are 8:00 AM - 5:00 PM, Monday - Friday.
 

 

Knowledge, Skills and Abilities / Competencies


Knowledge of:  program administration, group facilitation, principles of management and human resources management related to day-to-day program operation and the supervision of staff; civil procedure and domestic and juvenile law to assist in scheduling and managing case disposition; statistical principles and techniques used in collecting, interpreting, and reporting numerical data for various grant projects and Family Court reports.

Skills in:  oral and written communication skills, as well as excellent interpersonal, organizational, and team development skills; and computer programs to produce memos, spreadsheets, and presentations.

Ability to:  communicate effectively both orally and in writing; facilitate meetings; give presentations; lobby outside organizations for funding; compose grant proposals; develop and foster a spirit of teamwork to improve the quality of the services the program offers to families; bring people from different agencies together to accomplish the goals of the program; prioritize work assignments to accomplish all tasks; develop, evaluate, and implement program policies and procedures to enhance trial court and case flow management; work effectively in groups and teams to foster cooperative partnerships among the staff to accomplish work goals; and keep aware of cultural and social diversity among system users in order to be more responsive and sensitive to their needs.
 

Minimum Education and Experience Requirements


Bachelor's degree in a human services field such as psychology, social work, sociology, counseling, or criminal justice and five (5) years of experience in managing programs and/or personnel or related experience in the court system; or a Master's degree in Public Administration or a human services field plus three (3) years of related experience; or a law degree plus two (2) years of related experience; or an equivalent combination of training and experience.

Management prefers candidates with project management and grant writing and administration experience.
 

Attach cover letter and résumé.
 

 

Supplemental and Contact Information


INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 877-204-4442.

 

Apply here

 

[ Reply to This ]        2858

 Homeless Prevention Mediation Advocate 
 by Editor  10/25/16 
Location: OH 
Expires 10/31/2016 

Homeless Prevention Mediation Advocate

Job Deion

Purpose

The purpose of the job of Homeless Prevention Mediation Advocate is to work with Veteran families who are at great risk of losing their housing.

Under the supervision of the Program Manager, the mediation advocate interviews tenants, ascertains validity of documentation, collects data, ensures eligibility for assistance funds, and arranges for mediations with landlords.

Job Duties

1. Interview veteran clients in order to stabilize their housing.

2. Collect and organize data into files as required by funding sources.

3. Determine what clients need in terms of assistance to remain in their homes.

4. Help clients set a plan to remain in housing.

5. Prepare renters for mediations when appropriate.

6. Contact landlords and determine their interest in keeping renters as tenants and their participation in mediation,

7. Submit documentation to supervisor regarding eligibility for assistance.

8. Schedule mediation with landlord/tenants and mediator.

9. Collect requires documentation from landlords.

10. Maintain files as required and close them with complete information.

11. Attend meetings with and work with referral sources.

12. Conduct mediations as needed.

 

Qualifications

1. Bachelors degree or skills equivalent.

2. Record keeping skills sufficient to complete program documentation.

3. Excellent verbal and written communication skills.

4. Ability to use Microsoft Word, Access, and Excel programs.

5. Background and/or interest in mediation and conflict resolution.

6. Ability to work as a team member.

Salary

Cleveland Mediation Center offers a competitive salary and benefits, including the ability to pay into health insurance plans for its employees.

To Apply Email your resume and cover letter to Mary Brotzki at mbrotzki@clevelandmediation.org by 10/31/16. Cleveland Mediation Center is an equal opportunity employer.

Info here

[ Reply to This ]        2857

 Case Manager 
 by Editor  10/24/16 
Location: CO 
Expires 10/31/2016 

Case Manager, Community in Schools JobID: 7997

  •  

 

  • Position Type:
      Classified - Paraeducators/Classroom Support/Case Manager, Community in Schools

  • Date Posted:
      10/24/2016

  • Location:
      AWCPA - Aurora West College Prep Academy

  • Closing Date:
      10/30/2016

  Hours:  8

Days:    177

Additional Info: Background check required upon offer.  This is a one year only position.

Apply here

[ Reply to This ]        2856

 Policy Analyst 
 by Editor  10/24/16 
Location: CO 
Salary: $4-7K/mo 
Expires 11/05/2016 

Policy Analyst, LIMITED, Office of the Independent Monitor

 
Salary
$4,594.33 - $7,350.92 Monthly $4,594.33 - $7,350.92 Monthly
Location
Denver, CO Wellington E Webb Building, 201 W Colfax Ave, Denver, CO
Job Type
Limited Regular
Department
Independent Monitor (OIM)
Job Number
56164 15064
Closing
11/4/2016 11:59 PM Mountain
Job Deion

The City and County of Denver's Office of the Independent Monitor ("OIM") is seeking an accomplished analyst to perform a wide range of policy analyses, research, and writing to support the OIM's functions and operations. We offer a rare opportunity to directly impact the community with our work.

The mission of the OIM is to ensure accountability, effectiveness, and transparency in the Denver Police and Sheriff disciplinary processes by:
 

  1. Monitoring investigations into citizen complaints, internal complaints, and critical incidents involving uniformed personnel;
  2. Making recommendations on findings and discipline;
  3. Publicly reporting on patterns of complaints, findings, and discipline;
  4. Making recommendations regarding policy issues; and,
  5. Promoting alternative and innovative means for resolving police complaints, such as mediation. 

 

Job Responsibilities

The Policy Analyst will:

Assist in administering the Monitor's policy research program, reporting to and working closely with the agency's Policy Director.

Conduct literature reviews and best-practice reviews to identify and catalog potential solutions to policy issues, drawing from:

  • Academic research;
  • Reviews of police departments conducted by the US Department of Justice and other national experts;
  • Common practices and policy issues in other police departments across the country; and
  • Reviews of legislative developments related to policing and oversight at both the state and federal level.Assist with preparing, reviewing and editing detailed regular reports on patterns in complaints, workload and investigation outcomes.

Work closely with the Monitor and the OIM policy analysis team to identify and apply common and best practices to assist in the evaluation of those policies.

Assist in preparing, reviewing and editing reports and recommendations pertaining to findings in technical reports, conference presentations, academic/policy papers, and to management.

Perform other related duties as assigned or requested.

 

Qualifications

Education Requirements: 
Baccalaureate degree in criminal justice, criminology, sociology, public policy, public affairs, or disciplines that include the application of statistical analysis and social science research methods.

A graduate degree in criminology, criminal justice, sociology, or other related social science discipline is strongly preferred.

Experience Requirements:

  • Demonstrated interest in and knowledge of policy issues related to policing, corrections, and/or law enforcement oversight
  • Familiarity with academic, legislative, and best practice research
  • Strong organizational skills
  • Ability to work with a multidisciplinary team
  • Strong writing skills are a must.
  • Knowledge of the academic/policy literature, or relevant work experience, in relation to police oversight, police misconduct, and police internal affairs issues is highly desirable, as is experience conducting applied research in a government or policy-focused setting.
  • Experience working with sensitive, confidential information is preferred.

PLEASE NOTE:
This is not a Career Service position.  This is an at will appointment. 
 
This position is time-limited, not to extend past May 31, 2018 at the latest. 
 
Successful candidate will be required to pass a rigorous background investigation. 
Per the Office of the Independent Monitor city ordinance, candidates shall not have formerly been an employee of the Denver Police, Sheriff or Fire Departments. 

 

Additional Information

Please submit a resume, two writing samples, a list of three references, and cover letter detailing your qualifications 
 
 
Classification Title: Management Analyst, OIM (FA2137)
Agency: Mayor's Office of the Independent Monitor
Recruiters:KK

#ZR

Agency
City and County of Denver
Address
201 W Colfax Ave, Dept 412
Wellington E. Webb Municipal Office Building
Denver, Colorado, 80202.
[ Reply to This ]        2855

 ADR Administrative Assistant 
 by Editor  10/20/16 
Location: CA 
Salary: $50K 
Expires 11/01/2016 

Full Time Administrative Assistant/Receptionist
ADR Services, Inc. - San Jose, CA 95112
$50,000 a year

Full Time Receptionist/Administrative Assistant

  • Start: Immediately
  • Location: Downtown San Jose
  • Full time: Monday through Friday, 8:30 a.m. – 5:30 p.m.
  • Salary: $50,000.00
  • Please note that all interviews and training (which will be about two to three weeks long) will take place in our downtown San Francisco office.You must be willing to commute to our San Francisco office for these requirements.

Company Deion: ADR Services, Inc. is a private alternative dispute resolution provider firm that administers and schedules mediations, arbitrations, and private trials for retired judges and attorneys throughout California. We are headquartered in Los Angeles, but also have offices in Orange County, San Diego, San Jose and San Francisco. As a recognized leader in the dispute resolution field, ADR Services, Inc. has a tradition of enlisting the industry's finest mediators and arbitrators, and for providing premier customer service to our clients. www.adrservices.org

Job Responsibilities:
As a Receptionist and Administrative Assistant, you will be the ‘face of our firm’ when clients visit. This is a very fast-paced, energetic environment that provides no ‘down-time’. You must be able to thrive in a high stress, quick, and service-oriented environment. It will be your responsibility to provide the best possible customer service to our clients, and to make the office look as pristine and inviting as possible. Additionally, the as part of your Administrative Assistant responsibilities, you must also be available for any other projects or assignments designated by the manager, and assist the Case Managers in their core administrative duties. Basic duties include (but are not limited to):

  • Handling a bustling front desk: Greeting clients, assisting them to their meeting/conference rooms, and answering preliminary questions concerning the office; must be on hand to receive clients, guests and deliveries
  • Handle a high volume of incoming phone calls on multiple lines
  • Oversee conference room calendar; assist with video, laptop and projection set-up
  • Must keep office in peak condition with general upkeep duties, such as preparing coffee frequently, setting up conference rooms daily, keeping the office and kitchen tidy and presentable at all times, and removing used glasses, mugs and pitchers from meeting rooms every evening, and watering plants on a weekly basis
  • Lunch catering, including ordering, setting out lunch and cleaning up after, setting out snacks and beverages, making fresh baked cookies every day
  • Make confirmation calls for cases taking place the following day, as well as checking on and communicate payment status to clients
  • Work closely with ADR Services, Inc.’s Case Managers to manage and discuss all case issues, and provide excellent support in administering their files.
  • Assist Case Managers in drafting and distributing hearing notices and billing statements.
  • Assist Case Managers in performing and drafting conflict checks.
  • Mail processing: Collecting, distributing, and processing mail, with attention to detail and deadlines
  • Vendor management: Own communication and coordination with 3rd-party vendors supporting the office
  • Strive to continuously improve the office space and make it a pleasant environment for the clients and employees
  • Monitor the use of all office supplies and equipment, keep track of all inventory, order supplies on a weekly basis
  • Assist with minor computer and phone network issues
  • Filing of documents and files that need to be filed on a daily basis
  • Maintain and update client database.
  • Data entry and use of Excel
  • Provide excellent customer service, exude very helpful and energetic qualities
  • General administrative assistance to office staff which may include special projects, product sourcing, shopping, running errands, etc. Support VP and other staff on ad hoc projects.
  • Take ownership of additional responsibilities as assigned

In this highly visible role, you will act as the first point of contact for clients, vendors, and guests as well as a go-to resource for internal staff and management. You will work to streamline daily front office operations in addition to providing heavy administrative support.
Your eagerness to wear multiple hats and jump in wherever needed will be key to your success in this role.
Job Qualifications:

  • Bachelor’s Degree is a mustand at least 3-5 years’ experience as a receptionist/office managerin a professional office environment is required.
  • MS Word, Excel and Outlook proficiency a must, as well as knowledge of general professional office protocol
  • Customer service experience in retail, restaurant, hospitality, or comparable industry is highly preferred. This is a highly service-oriented position.
  • Excellent at problem solving skills: is able to deconstruct issues carefully and take decisive action when needed
  • Detail oriented, professional demeanor, process-driven and must follow-through on all tasks and assignments
  • Must have a positive attitude, be energetic/enthusiastic, outgoing, tidy, organized, reliable, flexible, self-motivated, patient, and possess exceedingly strong customer service skills
  • Must be customer-focused, helpful, loyal and hard-working
  • Entrepreneurship and initiative: Should continuously look for ways to improve both the office space and client/employee experience. Identify and address issues before they arise.
  • Strong ability to multi-task and work in fast-paced environment. You will be multitasking while multitasking while multitasking
  • Must be proactive and have the ability to work both independently and in a team atmosphere with minimal supervision
  • Administrative skills and excellent verbal and written communication skills are required
  • The right person has excellent listening skills, a highly professional demeanor, strong customer focus, impeccable organizational skills, is communicative to upper management, and thrives in a high pressure environment.
  • Discreet and professional demeanor; displays sensitivity to confidential matters
  • Excellent time management skills with a mind for prioritization
  • Strong telephone skills
  • Strong written and verbal communication skills: is clear, concise, and able to identify core concepts of internal and external communications
  • Excellent spelling and grammar skills
  • Must have a helpful, "no task is too big or too small" attitude
  • Ability to engage with all levels of staff and a diverse client pool

We are located at N. 3rd Street and E. St. John Street, near the Santa Clara Superior Court House and right across the street from St. James Park.
Please submit cover letter and resume in PDF format only in order to be considered for this position. Documents submitted in any other format will NOT be considered.

Job Type: Full-time

Salary: $50,000.00 /year

Job Location:

  • San Jose, CA 95112

Required education:

  • Bachelor's

Required experience:

  • Receptionist/Office Manager: 1 year
  • Administrative Assistant: 3 years

Apply here

[ Reply to This ]        2854

 EEO Manager 
 by Editor  10/20/16 
Location: CO 
Salary: $67-112K 
Expires 10/22/2016 

Job Title MANAGER, EQUAL EMPLOYMENT OPPORTUNITY
Location Denver, CO, US
Closing Date 10/21/2016
Organization Name Executive Office
Department Deion
Department: Executive Office Division: Civil Rights Location: Blake Status: Exempt Reports To: Senior Manager, Civil Rights Supervises: Civil Rights Specialist-Equal Employment Opportunity
Brief Deion
This position shall report periodically to the CEO, and is responsible for responding to formal inquiries from federal, state and local agencies pertaining to civil rights laws and regulations concerning employment and developing and reporting the organization's EEO Program Plan to the FTA and responding to internal complaints of discrimination.
Detailed Deion
Recruits subordinate staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance review, and holds employees accountable for performance of their positions. This position is responsible for the general oversight of EEO compliance and monitoring, EEO policy development and implementation, and EEO trainings. Develops, implements and manages the EEO plan, policy and program, as required by FTA, to ensure the organization fully promotes a discriminatory-free work environment and complies with the organization's EEO plan. Establishes a process to disseminate EEO information both internally and externally and oversees, manages, monitors, collects and reviews EEO program plans for transit related contractors, subcontractors and sub-recipients to ensure compliance with federally required EEO laws. Responsible for implementing an internal monitoring and reporting system to the GM/CEO and Senior Leadership and periodically reports directly to the GM/CEO on EEO Progress. Provides recruitment assistance by establishing outreach sources and concurs on organization hires and promotions Develops a policy and process for receiving, investigating and resolving EEO complaints. Receives, investigates and responds to internal and external EEO complaints of discrimination and recommends appropriate action based on findings of investigation. Responds to formal charges filed with state and federal agencies and prepares necessary position statements. Serves as the first point of contact with the Department of Labor, EEOC, CCRD, FTA, etc. and serves as liaison to outside organizations that assist the organization in developing its EEO Program. Develops and directs activities relating to standards of ethical conduct and compliance with applicable federal, state, and industry laws, regulations and standards. OTHER: All job-related duties as assigned.
Job Requirements
Bachelor's degree in Human Resources, Psychology, Organizational Development, Sociology or related field. J.D. preferred. A minimum of three years of experience in managing an EEO program to include policy development and enforcement, investigations, and compliance reporting. A minimum of two years of management experience. A minimum of three years of experience training managers and employees in employment related legal compliance and ethics compliance. Proficiency in developing Affirmative Action Plans/EEO Program Plans and researching and analyzing complex data. Proficiency in fact-finding and conducting EEO investigations; extensive knowledge of best practices in information collection, interviewing, documentation and resolution of complaints as well as development of EEO complaint procedures. Proficiency in pertinent federal, state and local laws and regulations applicable to employees. Proficiency in researching and analyzing complex legal issues in the EEO context and developing that knowledge into excellent workforce training and policy development. Proficiency in dispute resolution, arbitration, negotiation and mediation techniques and critical thinking skills. Advanced interpersonal skills, tact, and diplomacy in tense situations. Ability to communicate effectively, both orally and in writing with strong presentation skills. Ability to manage time and workload effectively which includes planning, organizing, and prioritizing. Ability to use sound judgment and the strictest of confidentiality. Proficiency in Microsoft Office Suite. OR An equivalent combination of education, experience, knowledge, skills, abilities. WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS: The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision. The work environment is a typical office environment with occasional exposure to excessive noise or adverse environmental issues. CORE COMPETENCIES: COMMUNICATION (B): building and maintaining relationships, mentoring, presentation capabilities MANAGING/PROBLEM SOLVING: supports and manages change efforts, innovative approaches in problem solving, plans direction for work group to tie in with organizational goals, takes responsibility for outcomes, models desired behavior STAFF DIRECTION: timely and thorough planning for tasks and projects, equitable distribution of assignments, utilizes staff strengths, develops staff in weak areas, constructively addresses staff performance problems PERFORMANCE MANAGEMENT: provides feedback on performance throughout the year, initiates performance plans and disciplinary actions at appropriate times, plans ahead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence), consistently follows the CBA in performance management of represented employees. ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures. DIVERSITY ORIENTATION: encourages and supports diversity of employees and contractors (Disadvantaged Business Enterprise); participates in Equal Employment Opportunity/Affirmative Action events and training; refers EEO/AA concerns in a timely manner. JOB SPECIFIC COMPETENCIES: ANALYSIS: evaluates different alternatives and selects or recommends the one that best meets the business and professional need of the situation without regard for personal biases CONCEPTUAL THINKING: applies common sense, theory and experience to decision-making; interprets data for discrepancies and trends, and recognizes subtle patterns; identifies key issues or uses inductive reasoning in complex situations. CAREER MAP Based on job performance, experience, education and position availability the next step on the career map for this position may be: Sr. Manager of Civil Rights Division SIGNATURE Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. Employee__________________________________ Date_____________
Additional Details
How To Apply

 

Registering with RTD's on-line job site makes it easy for you to apply by creating a profile that will be saved for future use.

 

Once you have identified an employment opportunity that you are interested in with RTD, simply click the APPLY NOW button and follow the instructions.

 

POSITIONS REQUIRING A MOTOR VEHICLE RECORD (MVR): If the job for which you are applying requires an MVR, you may attach a .pdf of your record to your application as an "other document."  If not, you will be required to bring an original, current (within the last 30 days) MVR should you be invited for selection processing.  The MVR must meet the following requirements:  not more than five (5) points assessed against MVR in the past two (2) years; not more than ten (10) points on the seven (7) year record; as well as possessing a continually valid driver's license for the past two (2) years.  Also, no DUI, DWI, or reckless driving in the past five (5) years.  Your processing will be halted should you not meet our requirements.

 

Regional Transportation District
Denver, CO 80202

  • The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.
  • The Regional Transportation District complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

RTD is an Equal Opportunity/Affirmative Action Employer
RTD offers a Drug and Alcohol Free Workplace
(pre-employment drug screen conducted)
RTD Job Hotline 303.299.2309

Minimum Salary 67351
Maximum Salary 112252

Apply here

[ Reply to This ]        2853

 Case Administrator 
 by Editor  10/20/16 
Location: GA 
Expires 11/01/2016 

Overview:

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through the effective use of arbitration and mediation.


As Case Administrator in our Construction Southeast Case Management Center, you will be primarily responsible for providing a high-level of case administration in accordance with the rules and procedures of the Association. This position entails a high degree of contact with clients and their representatives as well as arbitrators and neutrals, and requires a reliable individual who possesses a team-oriented, professional, customer service and goal oriented demeanor.

 

You will work alongside a dedicated team of colleagues, and you will also be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

 

Responsibilities:

  • Serve in a key role as liaison between parties, their representatives and the neutrals to deliver professional customer-service oriented services.
  • Prepares communications for parties and neutrals in a timely, courteous and professional manner in order to expedite the process within the scope of the AAA rules and procedures and provide fast, effective and fair service to all clients.
  • Assists in the management of the alternative dispute resolution cases in accordance with the rules and procedures of the AAA maximizing on the Association’s available computer systems and proprietary software applications to create efficiencies throughout.
  • Maintain online case records in accordance with corporate standards, including electronic files and system records using proprietary software application.
  • Maintains the flow of case communications by updating/maintaining documents online and indexing/naming documents in accordance with established procedures.
  • Assist in the coordination, initiation, and facilitation of conference calls.
  • Demonstrating in-depth working knowledge of the AAA’s rules and procedures and evaluates their application to difference caseloads.
  • Proactively identifies case management issues and works with the Manager of ADR Services to determine and implement the necessary action to resolve the issue.
  • Understand and comply with existing billing, disbursement and collection policies and practices and communicates them effectively to parties, advocates and neutrals.
  • Takes the lead on completing tasks and monitoring of emails for assigned cases and in the absence of Manager of ADR Services.
  • Develop familiarity with the responsibilities of arbitrators and mediators and give feedback regarding the Roster to appropriate staff.
  • Maintain a professional demeanor under pressure and approach conflicts with the confidence necessary maximize available options
  • Maintains neutrality during case administration and preserves the confidentiality of the process before, during and after completion of the case.
  • Works independently and within a team environment to complete tasks and projects as needed.
 

Qualifications:

The ideal candidate excels at taking initiative, demonstrates a high level of attention to communication, is keen on constituent orientation and conflict management, takes pride in her/his reasoning ability and thoroughness, demonstrates strong written communication skills, and takes initiative.


Education & Experience: Bachelor’s degree in business or related discipline; and 3 years of related work experience (e.g. comprehensive customer service or case administration in a law or judicial corporate environment); or an equivalent combination of education and work experience.

 

Technical Skills: Intermediate proficiency with Microsoft Excel, Word, and web-based case management system preferred.

Apply here

[ Reply to This ]        2852

 Family Engagement Coordinator 
 by Editor  10/20/16 
Location: SC 
Expires 10/28/2016 

FAMILY ENGAGEMENT COORDINATOR
Location: South Carolina
Status: Independent Contractor – requires 40 hours per month
 
Position Deion:
The National Youth Advocate Program (www.nyap.org) is seeking independent contractors to serve as Family Engagement Coordinators with the Family Engagement Services Program. Coordinators work closely with family and extended family members in coordinator with the South Carolina Department of Social Services. FE Coordinators will be responsible for convening Family Group Meetings in order to facilitate the development of a plan in order to ensure the safety and well-being of the child.
 
The amount of hours vary based on referrals.
This position requires flexible hours and travel throughout defined regions.
This position will be responsible for providing services within the following counties: Anderson, Blacksburg, Liberty, Madison, Spartanburg 
 
Position Requirements:
  • Bachelor’s Degree in Social Work or related Human Service Field
  • Driver’s License and Reliable Transportation
  • Education, Training, and/or Experience in:
    • Family facilitation, mediation, and/or conflict resolution
    • Working with involuntary or resistant clients
    • Ability to relation to and communicate with diverse groups and manage interpersonal conflicts
    • Professional assessment reports, including home studies
    • Working with groups of service providers, participating in briefings, and brainstorming sessions.
Skills and Abilities:
  • Locate and discuss local community resources for the benefit of youth and families
  • Perform work assignments during non-traditional work hours
  • Respond immediately with a sense of urgency and during on call hours
  • Provide excellent internal and external customer service
  • Embrace diversity and work as a team, effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture
  • This position requires a current Family Engagement Services certification by SCDSS – NYAP will assist in obtaining the required certification, which requires a multiple day training session.
     
    About NYAP:
    The National Youth Advocate Program (NYAP) is a not-for-profit 501(3)c organization that has provided cost effective, community based services and support to children, youth, and families since 1978. NYAP provides a wide array of services to youth and families in Ohio, West Virginia, Indiana, Illinois, South Carolina, Georgia, and Florida.
     
    NYAP is committed to supporting and protecting youth and families and strengthening the communities they serve. We provide opportunities and resources to youth and families through our innovative programs and services. NYAP strongly supports and offers guidance to our dedicated foster parents, work hard to build community support and advocate with public agencies and officials on behalf of youth and families.
     
    Become a part of the NYAP family! For more information visit www.nyap.org
[ Reply to This ]        2851

 Director of Programs 
 by Editor  10/20/16 
Location: NY 
Expires 11/01/2006 

The Vera Institute of Justice, founded in 1961, is an independent, non-partisan, nonprofit organization that combines expertise in research, technical assistance, and demonstration projects to assist leaders in government and civil society examine justice policy and practice, and improve the systems people rely on for justice and safety. Vera has offices in New York City, Washington, DC, Los Angeles, and New Orleans, and its projects and reform initiatives, typically conducted in partnership with local, state, or national officials, are located across the United States and around the world. Vera is an equal opportunity employer with a commitment to diversity in the workplace.

Common Justice is a demonstration project of the Vera Institute of Justice.  The project develops and advances solutions to violence that transform the lives of those harmed and foster racial equity without relying on incarceration.  Locally, the project operates the first alternative to incarceration and victim service program in the United States to focus on violent felonies in the adult courts.  Nationally, it leverages the lessons from its direct service to transform the justice system through partnerships, advocacy, and elevating the experience and power of those most impacted.  Rigorous and hopeful, Common Justice builds practical strategies to hold people accountable for harm, break cycles of violence, and secure safety, healing and justice for survivors and their communities.

The project seeks a creative, strategic, experienced leader to join its team and lead its direct service programs.

 

Responsibilities

The Director of Programs (DOP) is responsible for managing and developing the direct service component of Common Justice’s work, and as such holds the lead responsibility in the team for managing Common Justice’s alternative to incarceration and victims service work.

The Director of Programs supervises the direct service staff, primarily the Case Coordinators (who work directly with participants) and direct service-oriented interns.  The Director of Programs plays a core role in the Common Justice leadership team.  They are responsible for the day-to-day management of the program, engaging in crisis intervention with participants, representing Common Justice in regular appearances in court to provide updates on participants’ progress, being a creative thought partner to the direct service staff, facilitating case conferences, leading the training and professional development of direct service staff, contributing to grant proposals and reports, and representing Common Justice publicly.  They are also responsible for the ongoing development of Common Justice’s model for both harmed and responsible parties, including but not limited to its violence intervention curriculum, accountability model, healing work for both harmed and responsible parties, and more.

 

Qualifications

  • Five or more years of experience supervising staff
  • Extensive experience working with system-involved youth and/or adults strongly preferred
  • Extensive experience working with victims of crime/survivors of trauma strongly preferred
  • Experience in program development and implementation
  • Strong written and oral communication skills
  • Experience in violence intervention strongly preferred
  • Experience in restorative justice welcomed but not required
  • Strong work ethic with the ability to work individually and part of a team
  • Flexibility, creativity, and ability to manage multiple responsibilities effectively
  • Strong organizational skills and attention to detail
  • M.S.W. or other relevant degree preferred
  • Passion for social justice required
  • Formerly incarcerated people strongly encouraged to apply
  • Some evening and some weekend hours will be required

 

Salary

Commensurate with experience, plus excellent benefits.

 

How to apply

Please submit cover letter and resume. Online submission in PDF format is preferred.

However, if necessary, materials may be mailed or faxed to

ATTN: Human Resources / DOP, Common Justice

Vera Institute of Justice

233 Broadway, 12th Floor

New York, NY 10279

Fax: (212) 941-9407

 

Please use only one method (online, mail or fax) of submission.

No phone calls, please. Only applicants selected for interviews will be contacted.

 

Vera is an equal opportunity/affirmative action employer.  All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status or current employment status. 

Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission.

 

For more information about Vera and Common Justice’s work, please visit www.vera.org.

Information here

[ Reply to This ]        2850

 Conflict Resolution Specialist 
 by Editor  10/10/16 
Location: NY 
Expires 10/19/2016 

Policy Specialist - Conflict Resolution

 
Advertised on behalf of :
 
Location : New York, USA, UNITED STATES OF AMERICA
Application Deadline : 18-Oct-16 (Midnight New York, USA)
Time left : 8d 7h 51m
Additional Category : Gender Equality
Type of Contract : Other
Post Level : Other
Languages Required :
English  
Starting Date :
(date when the selected candidate is expected to start)
31-Oct-2016
Duration of Initial Contract : 2 months
Expected Duration of Assignment : 4 months


Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the center of all its efforts, UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It provides strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

The Policy Division develops and implements the UN Women program of work on analysis, research and knowledge management that provides the evidence base for the advice and guidance UN Women provides to the intergovernmental process, the UN system, and to UN Women staff working at country and regional level on issues of gender equality and women’s empowerment. It identifies emerging issues and trends, and develops and proposes new strategies for achieving the agreed goals through innovative approaches and lessons learned about what works in practice. It also designs and oversees the training and capacity development programs of UN Women, working closely with the UN Women training facility in Santa Domingo.

Based on UN legislative mandates and UN Women Strategic Programme Plan, it undertakes or coordinates global or sectoral research and data analysis; advises on norms, policies and strategies for achieving the internationally agreed goals related to gender equality and women’s empowerment issues. It acts as a knowledge hub, collecting evidence on progress and emerging issues, identifying trends in implementation of global commitments; and sharing knowledge on innovative approaches and lessons learned in implementation. It designs tools for inter-regional capabilities building and institutional development programmes and fosters strategic substantive partnerships with academia and other UN partners, in close collaboration with the Intergovernmental Support and Strategic Partnership Bureau, the Programme division and UN Women Training Center (Santa Domingo). 

The Peace and Security Section of the Policy Division supports UN Women to fulfill its coordination mandate in the area of peace and security and UN system efforts to promote improved implementation, and monitoring and reporting of global commitments on women and peace and security, including as set out in Beijing Platform for Action and in Security Council resolutions 1325 (2000), 1820 (2008), 1888 (2009), 1889 (2009), 1960 (2010), 2122 (2013) and 2242 (2015), relevant Statements by the President of the Security Council, as well as related accountability frameworks established by the UN system. In particular, the Peace and Security Section works to strengthen the capacity of actors engaged in inclusive peacemaking, conflict resolution and national dialogue processes to enhance women’s participation and influence, and to secure gender-responsive outcomes.  

The Policy Specialist (Conflict Resolution) will reinforce the development of work within the area of gender and mediation, including policy development and coordination, capacity building interventions and strategic partnerships, and learning and knowledge production and management. She or He will act as an important channel between country and regional offices, and global policy-related work in the areas of gender, conflict resolution and mediation. The Policy Specialist will also contribute to the broader work of the Peace and Security Section.

 


Duties and Responsibilities

Under the direct supervision of the Section Chief and the Deputy Chief, the Policy Specialist (P3) will support and backstop a range of functions, including:

Policy development and coordination:

  • Substantively support the Peace and Security Section in leading the global-level coordination, monitoring, and catalytic programming efforts to advance the implementation of the women, peace and security agenda with regard to gender and peace processes;

  • Produce studies, reports, background papers on the gender and mediation programme in accordance with mandates provided by relevant intergovernmental bodies, highlighting progress and challenges in critical areas and emerging issues as well as preparing options and recommendations for action;

  • Provide inputs to intergovernmental processes and other international fora to help shape the development of global and regional policies, norms and standards and implementation strategies to facilitate and increase women’s participation in, and influence of, mediation and peace processes;

  • Conceptualize and ute action-oriented policy research on national planning and implementation of UNSC resolution 1325 with a focus on gender and peace processes;

  • Assess implementation bottlenecks and gaps in advancing the women, peace and security agenda and take appropriate responses whether in terms of policy development and negotiation with relevant stakeholders, or pilot programming interventions;

  • Ensure information flow between field and HQ on lessons learned, promising approaches, and good practices.

 

Capacity building and strategic partnerships

  • Organize expert meetings, panels and other interactive events on gender issues for intergovernmental processes;

  • Support UN Women Country Offices, civil society and governmental partners to move forward the participation pillar of the women, peace and security agenda, including through technical assistance, action planning, advocacy and research;

  • Identify relevant actors/forums, and liaise with key international, national, regional, and local civil society and governmental stakeholders to strengthen women’s capacity and solidarity and to facilitate and increase their access, participation and representation to peace processes and to key stakeholders;

  • Develop and solidify partnerships with key stakeholders, including academic institutions, governments and civil society organizations.

 

Learning and knowledge production and management

  • Contribute to the development of policy and knowledge, as appropriate and under the guidance of the Chief and Deputy Chief;

  • Provide substantive guidance and technical inputs to ensure the quality of knowledge products and capacity development tools commissioned under the Section’s gender and mediation programme;

  • Provide feedback to UN-Women offices on case studies and other related knowledge products and publications as requested and needed;

  • Contribute to the systematic collation of good practices and lessons learned;

  • Produce relevant knowledge products to meet UN-Women needs and standards of quality.

 

Contribute to the broader work of the Peace and Security Section:

  • Strengthen partnerships with other UN entities and international policy making forums to highlight and reinforce accountability mechanisms for the implementation of global policy commitments on women, peace and security, including SCRs 1325 (2000) , 1820 (2008), 1888 (2009),1889 (2009), 1960 (2010), 2106 (2013), 2122 (2013) and 2242 (2015);

  • Support the development and monitoring of the implementation of National Action Plans on women, peace and security, including through technical support to the development of action plans upon request;

  • Support inter-agency work and processes pertaining to gender, conflict prevention and peace building within the UN system, when requested;

  • Provide technical inputs to Security Council Experts on women, peace and security; disseminate outcomes of Security Council meetings to UN Women Country and Regional Offices;

  • Support the development of peace and security related programme and project proposals, and related donor reporting;

  • Contribute to mandated reports and publications as requested;

Represent the Peace and Security Section at internal and external meetings.

 


Competencies

Core values / Guiding principles:

Integrity:

  • Demonstrating consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.

Cultural Sensitivity / Valuing diversity:

  • Demonstrating an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrating an international outlook, appreciating differences in values and learning from cultural diversity.

Core Competencies:

Ethics and Values:

  • Demonstrating / Safeguarding Ethics and Integrity.

Organizational Awareness:

  • Demonstrate corporate knowledge and sound judgment.

Developing and Empowering People / Coaching and Mentoring:

  • Self-development, initiative-taking.

Working in Teams:

  • Acting as a team player and facilitating team work.

Communicating Information and Ideas:

  • Facilitating and encouraging open communication in the team, communicating effectively.

Self-management and Emotional intelligence:

  • Creating synergies through self-control.

Conflict Management / Negotiating and Resolving Disagreements:

  • Managing conflict.

Knowledge Sharing / Continuous Learning:

  • Learning and sharing knowledge and encourage the learning of others.

Appropriate and Transparent Decision Making:

  • Informed and transparent decision making.

Functional Competencies:

  • Good planning, goal-setting and prioritization;
  • Strong communication skills, both written and oral;
  • Excellent analytical and drafting skills;
  • Strong analytical and problem solving skills;
  • Strong inter-personal skills, communicate effectively with staff at all level of the organization;
  • Demonstrate sensitivity, tact and diplomacy, comfortable with handling external relationships at all level;
  • Work in a highly pressured environment; and

Strong sense of responsibility, confidentiality and accountability

 


Required Skills and Experience

Education:

Master degree (or equivalent) in development related disciplines, gender issues, economics, public policy, law or other social science fields. (Education in Peace and Security is an advantage).

Experience: 

  • A minimum of 5 years of progressively varied experience in development, law, policy analysis, sociology/gender equality or related areas, preferably with work experience from international organizations and the United Nations sytem.
  • Substantial experience of working on policy and advocay work on women's human rights and gender equality, with filed experience in peace and security contexts an advantage, and excellent understanign of women, peace and security isssues;
  • Outstanding writing skills and experience in planning and coordinating events and activities;
  • Management and representation experience, including public speaking skills.

Language Requirements:

  • Written and oral proficiency in English is required

Apply here

 

[ Reply to This ]        2849

 Assistant Sudent Conflict Resolution 
 by Editor  10/10/16 
Location: FL 
Expires 10/20/2016 

Assistant Director Student Conduct & Conflict Resolution

 

Job no: 499091
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Student Affairs/Services
Department:04050000 - SA-DEAN OF STUDENTS

Classification Title:

Student Affairs Program Crd

Job Deion:

Adjudicate individual student cases via administrative hearings and administrative reviews or refer to other conflict resolution processes as appropriate.

Assist the Assistant Dean and Director with coordinating education and training of students and faculty/staff members involved with the Student Conduct Committee.

Assist in assessment of student conduct process, including running reports in database to track case loads/sanctions. Provide statistical reports and summaries for various departments and agencies regarding types of conduct cases and outcomes.

Assist with the further development of conflict resolution initiatives

Coordinate, develop, and present outreach programs to the University campus and surrounding community regarding conflict resolution, academic integrity, the student conduct code and conduct process, and other various services that Student Conduct and Conflict Resolution provides.  

Serve as an active member of the Dean of Students Office team which will include assisting students or others in distress, serving on-call as an Emergency Dean and as a member of the Protest Team, etc.; may include cross-training in other areas within the DSO

Oversee records maintenance to ensure compliance with institutional policies, relevant laws, and mandated reporting.

Advertised Salary:

$43,000.00; commensurate with education and experience. 

Minimum Requirements:

Master's degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience. Strong communication (oral and written) and interpersonal skills. Strong organizational skills. Ability to work effectively with diverse others in an effective way.

Preferred Qualifications:

Master's degree in student affairs, higher education, or related field. Qualified applicants should have graduate or professional experience in student affairs. Demonstrated knowledge and/or experience with collegiate conduct systems preferred. Evidence of establishing effective working relationships with students, faculty, staff and external constituents. One to three years professional experience preferred. Some knowledge or experience with mediation, restorative justice, or other conflict resolution model preferred.

Special Instructions to Applicants:

In order to be considered for this position, applicants must upload a resume, cover letter and references.

Health Assessment Required: No

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

Apply here

[ Reply to This ]        2848

 Employee Relations Administrator 
 by Editor  10/10/16 
Location: AK 
Expires 10/20/2016 

Arkansas Blue Cross and Blue Shield - EXEMPT POSITION DEION
Return
Position:  Employee Relations Administrator
Reports To:  HR Director
Division:  Human Resource Admin (0013)
Company:  ABCBS
Location:  Little Rock - Main Building
Job Code:  013103
Min Salary:   67200
Date Posted:  8/3/2016

Apply for position    Email to a friend

 

Position Specific Requirements: Talent Profiles will be utilized to verify internal applicants' qualifications.


Job Summary
The Employee Relations Coordinator is both a strategic and hands-on role that is accountable for ensuring company compliance with Federal Equal Opportunity Laws and guidelines while developing and maintaining an effective diversity program.  The incumbent is also responsible for maintaining all Affirmative Action Programs as well as associated reporting.  The incumbent will develop an employee relations environment promoting a fair and equal treatment of all staff including employees, contractors, temporaries and applicants.  This position has the responsibility to conduct exit interviews and compile reports based on same.

Nature & Scope
This position reports to the Director, Human Resources.  The incumbent has critical interaction and influencing responsibility with employees and management staff.  This position requires the ability to immediately gain credibility with all levels of staff.  This position will work closely with Human Resources Business Partners to build positive employee relations within the business units.  

This position requires frequent daily contact with employees at all levels of the Enterprise as well as outside organizations and vendors to develop Affirmative Action Plans and to obtain necessary guidelines for compliance.   In addition, the incumbent is charged with building relationships with outside organizations and participating in external events meeting the expectations of Section 503 and VEVRA.  This position has the authority to make informed decisions in the course of daily task completion.

This position requires constant anticipation of needs and juggling priorities as employee relations needs of the company change.  The incumbent will work closely with management staff to build and maintain an effective Diversity program.  A high level of professionalism, confidentiality and teamwork is required to handle the Affirmative Action needs of the company.

Skills, Knowledge and Abilities
•Ability to understand business goals and accomplish
•Outstanding communication skills, both oral and written
•Ability to interface with all levels of the organization
•Ability to build and maintain credibility at all levels of the organization
•Strong interpersonal skills including conflict resolution, negotiating and facilitation skills
•Skills to coach and mentor at levels of the organization
•Manage multiple priorities simultaneous focused on results
•Demonstrated high degree of professionalism and confidentiality
•Strong work ethic and results oriented
•Knowledge and understanding of state and federal employment laws as related to Affirmative Action, Labor Laws and Equal Employment Opportunity
•Ability to drive major initiatives for affirmative action and employee relations
•Advanced ability to analyze and interpret data including statistical data
•Ability to develop and implement training
•Ability to work independently and contribute to the overall achievement of the Human Resources Division

Minimum Job Requirements
    1. Bachelor’s degree or above in Human Resources, Business or related field.
Or
      
    Minimum eight (8) years exempt-level experience in a professional Human Resources role
  1. Five years’ experience in Human Resources working with employees at all levels.
  2. Three years Employee Relations experience
  3. Two years’ conflict resolution experience. Must obtain certification in conflict resolution/mediation within two years of hire.
  4. One year experience developing presentations and providing associated training
  5. Broad understanding of human resources functions including staffing, compensation, employee relations, organizational development, performance management and labor relations
  6. PHR, SPHR or SHRM certification required; if not certified, must obtain within two years of hire
  7. Documented project management experience required

Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

PRINCIPAL ACTIVITIES OR ACCOUNTABILITIES (Essential Functions of Job)
1. Provide comprehensive Employment Relations and Affirmative Action guidance to Human Resource Business Partners and management staff
2. Responsible for maintaining all EEO, and Veterans reporting
3. Responsible for annual Affirmative Action Plans
4. Responsible for building and maintaining and effective Diversity program
5. Consult with Human Resources leadership regarding Affirmative Action Plans
6. Develop, conduct and provide reporting for Exit Interviews  
7. Partner with management in developing processes, strategies and tools to meet affirmative action goals
8. Organize external activities to meet Section 503 and VEVRA compliance
9. Provide affirmative action and diversity training for all levels of staff
10. Participate in Employee Relations investigations
11. Guide the appeals process for Employee Relations issues
12. Provide performance management training to supervisory and management staff
13. Participate in the interview process with assigned business unit and other business units as needed and in recruiter’s absence
14. Contribute to overall development, implementation and administration of the Human Resources program
15. Generate reports and provide data-backed solutions to Human Resources Management
16. Maintain a high degree of professionalism and confidentially
17. Additional tasks and projects will be assigned based upon divisional needs
Apply here

 

[ Reply to This ]        2847

 Employee Relations Specialist 
 by Editor  10/03/16 
Location: $55K/yr 
Salary: AZ 
Expires 10/20/2016 

Employee Relations Specialist
GILA RIVER INDIAN COMMUNITY 27 reviews - Sacaton, AZ 85147
$54,767 a year

DISTINGUISHING FEATURES OF THE CLASS:
A Human Resource Professional experienced in Employee Relations and one who can make a positive impact to daily operations. This position is primarily responsible for partnering with management and employees to identify and resolve employee issues in a manner consistent with the GRIC Policies and Procedures, as well as applicable employment laws.
ESSENTIAL FUNCTIONS:

  • Effective case management of people related issues such as complex ER issues, disciplinary actions, legal issues (harassment, discrimination, leave, accommodations, etc.), performance management (including Performance Improvement Plans and Coaching plans), policy interpretation and investigations.
  • Create tracking reports of employee relation functions and provide analysis for recommendations and/or policy changes.
  • Conduct employee relations risk assessments and provide actionable feedback. Prepares employee relation written reports with statistical data quarterly and annually for management or as needed.
  • Assist in employee relations matters with supervisors and directors in a timely manner, including disciplinary procedures, grievances, unemployment, conflict resolution, mediation services and departmental policy training programs.
  • Manages and monitors unemployment claims by meeting with the claimant’s department, prepares for unemployment hearings and attend unemployment hearings on behalf of the Community.
  • Facilitate mediation to settle a variety of work-related indifferences and provide a resolution appropriate for all parties involved; this will include preparing reports and summaries on the outcome. This will include conducting departmental investigations and/or provide investigation guidance, when appropriate.
  • Partner with Legal in conducting investigations, research policies/practices, create and gather documentation, make recommendations and implement resolutions when applicable. Identify best practices to influence continuous improvement in the Community.

REQUIRED KNOWLEDGE, SKILL AND ABILITY:

  • Thorough understanding and ability to interpret policies and procedures, including employment laws and ordinances.
  • Working knowledge of employee relations theories, concepts, laws, rules, regulations, precedents and procedures to perform a variety of difficult and complex assignments.
  • Knowledge of the principles and practices of human resource management.
  • Knowledge in the procedures governing managing and representing third party hearings sufficient to incorporate expert technical advice and/or perform representation duties.
  • Strong skill in written and oral communication sufficient to prepare and present oral and written findings and gain acceptance of difficult and/or sensitive corrective action(s), and to develop and/or provide program training and instruction.
  • Ability to maintain neutrality and integrity on day-to-day assessments of conflicts and other serious employee relations matters.
  • Skill in organization, problem solving, mediation and conflict resolution.
  • Skill in developing effective relationships with the Community to promote good employee relations.
  • Ability to maintain strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise good judgment in handling or working with confidential data and situations.
  • Ability to facilitate employee relation training programs and design instructional courses.
  • Ability to communicate effectively verbally and in writing.
  • Ability to understand and follow verbal and written instructions.
  • Ability to maintain accurate records and prepare reports.
  • Ability to prepare written reports and correspondence, and presentations to senior leadership as required.
  • Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.
  • Ability to build and maintain effective working relationships with other employees, Community Officials and the general public.
  • Ability to perform all physical requirements of the position; agree to maintain a Drug-free workplace.
  • Ability to minimize risk, align work to meet business needs and improve employee morale and culture. Build manager skill sets, provide guidance, coach employees, and manager.
  • Ability to have necessary skill, tact, persuasion, judgment, and/or negation skills to accomplish ives.

REQUIRED EXPERIENCE AND TRAINING: ADDITIONAL REQUIREMENT:

  • Bachelor’s degree from an accredited college or university in Human Resources Management, Business Administration, or a closely related field and a minimum of three (3) recent years of full-time related experience in employee relations, with competency in employment investigations, conflict resolution, facilitating employee relations trainings and prepare management for unemployment hearings in a Human Resource environment. Experienced in mediation and conflict resolution with the goal of work place behavioral change. PHR Certification preferred.
  • Pass background check as a condition of employment.
  • Valid state driver’s license with a current proof of driving record for the past 39 months will be required to qualify for a tribal driving permit . Proof of driving record must be submitted with application and must not be more than 60 days old from the date of submission of the application.

Job Type: Full-time

Salary: $54,767.00 /year

Required education:

  • Bachelor's

Required experience:

  • Employee Relations: 3 years

Apply here

 

[ Reply to This ]        2846

 Mediator 
 by Editor  10/03/16 
Location: MA 
Salary: $55-64K/yr 
Expires 10/08/2016 

Agency Name: Massachusetts Commission Against Discrimination
Official Title: Program Coordinator II
Functional Title: Trainer / Mediator
Occupational Group: Administrative Services
Position Type: Civil Service
Full-Time or Part-Time: Full-Time
Salary Range: $55,017.30 to $64,073.36 Annually
Bargaining Unit: 06
Shift: Day
Confidential: No
Number Of Vacancies: 1
City/Town: Worcester
Region: CENTRAL
Facility Location:  
Application Deadline: 10-07-2016
Apply Online: No
Posting ID: J56511

 

This position is funded from the Commonwealth's annual operating budget.

Duties:

Detailed Statement of Duties and Responsibilities:

1. Develop, administer, and deliver accurate, effective, and interactive discrimination prevention trainings in the areas of employment, public accommodations, and housing to Massachusetts employers, agencies, and /or organizations

2. Mediate/ conciliate housing, public accommodations, and/or employment discrimination complaints before and/or after a finding has been issued (pre- determination and post-determination).

3. Maintain records of scheduled and completed training and ADR sessions.

4. Work with administrative staff to respond to requests for information, schedule training and ADR sessions, and manage arrangements for sessions.

5. Assist the Training Unit with other projects, including internal training, the annual courses for EEO professionals, outreach initiatives and ensuring compliance with training requirements in Commission hearing decisions and settlements.

6. Collaborate with other Commission staff members who conduct training and/or mediations/conciliations.

7. Other related duties as assigned.

Qualifications:

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

SPECIAL REQUIREMENTS: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's license may be required.

Preferred Qualifications:

1. Ability to deliver engaging, practical training to members of the public, including line and supervisory staff.
2. Ability to understand and communicate complex information about workplace discrimination law and Commission procedures.
3. Ability to effectively mediate/conciliate employment-related conflicts.
4. Excellent interpersonal and public speaking skills.
5. Ability to travel to various locations across the state to deliver training.
6. Ability to travel to various field offices (Worcester, New Bedford & Springfield) to conduct mediation/conciliation sessions if need.
7. Strong computer skills with competency in various software applications, including Microsoft Word and PowerPoint.
8. Experience working effectively with individuals of a wide variety of backgrounds.
9. Knowledge of Massachusetts workplace discrimination laws and their practical application.
10. Completion of the MCAD train-the-trainer course.
11. Certification as a mediator.
12. J.D. or other graduate degree.

Comments:

This is a Civil Service position.

The Massachusetts Commission Against Discrimination (MCAD) is seeking to hire a trainer/mediator to assist with case settlement in our Boston office, and statewide discrimination prevention training efforts.

The MCAD's mission is to ensure equality of opportunity by enforcing the Commonwealth's anti-discrimination laws in employment, housing, public accommodations, credit, mortgage lending, and education. The Commission works to eliminate discrimination and advance the civil rights of the people of the Commonwealth of Massachusetts through law enforcement (filing of complaints, investigations, mediations and conciliations, hearings, and litigation) and outreach (training sessions, public education, and testing programs).

How To Apply:

Please email a single PDF document that contains both a cover letter and current résumé with a reference to Job ID J56511 to mcad-jobs@state.ma.us with the subject of the email "Program Coordinator II - Job ID J56511". Please name the PDF file using your first and last name.

Or mail your cover letter and résumé to:

Commission Against Discrimination
One Ashburton Place, Room 601
Boston, MA 02108
Attn: Human Resources

Applications that do not adhere to these requirements will not be considered. Please no phone calls or follow-ups.

[ Reply to This ]        2845

 Chemical Dependency Conflict Resolver 
 by Editor  10/03/16 
Location: MN 
Expires 10/20/2016 

LADC
Nuway - Minneapolis-Saint Paul, MN

NuWay House, founded in 1966, and the leader in extended care addiction treatment, is seeking mission-focused LADC's to support our growing client census. Our staff are the best in the substance abuse treatment / SUD treatment field, and we offer compensation and a culture that leads the market . We are currently recruiting for multiple positions to expand our mission.
NuWay is currently looking for a Licensed Alcohol and Drug Counselor to join our residential and/or outpatient teams.
Duties/Responsibilities include: The LADC provides direct care to clients, creating and monitoring individualized treatment plans, providing group therapy and individual counseling services to individuals with co-occurring chemical abuse and mental health problems. This person is also responsible for delivering culturally sensitive and relevant services to diverse clients and their families, and for managing and communicating the details around client funding. S/he functions as a member of the multi-disciplinary team with other LADC's and mental health and medical professionals in the residential or outpatient treatment setting, and performs other duties as required.
Qualifications: Excellent communication, customer service, and case management skills; strong analytical and problem-solving skills; strong facilitation, negotiation, investigation and mediation skills; proficiency in MS Office and computer literacy. Ability to relate to people from diverse backgrounds.Must be a team player and be able to pass DHS background check.Minimum of 2-4 years related experience required. A demonstrated working knowledge in the field of addiction / chemical dependency treatment, and experience using electronic health records

Required education:

  • Bachelor's

Required license or certification:

  • LADC

Apply here

[ Reply to This ]        2844

 Case Counsel 
 by Editor  09/19/16 
Location: NY 
Expires 09/25/2016 

Case Counsel

Job ID 
NY-1321
 
Job Location(s) 
US-NY-New York
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through the effective use of arbitration and mediation.


In this key role as a Case Counsel in our International Center for Dispute Resolution (ICDR), you will work with a dedicated group of professionals and will be primarily responsible for managing international arbitration cases and for assisting with the development and promotion of the ICDR services.

 

Responsibilities:

Case Management Duties

  • Uses independent judgment and understanding of ICDR/AAA rules and procedures to evaluate, interpret and deliver the appropriate case management services to assigned cases.
  • Familiarizes oneself with the contract provisions of each arbitration case and identify any variation between the rules and the case contract to ensure consistency and appropriate case administration.
  • Conducts administrative conferences and initiates and facilitates preliminary hearings.
  • Assists arbitrators and mediators in the compliance of all applicable rules, and in the timely and accurate issuance of awards.
  • Evaluates arbitrator challenges and recommends decision.
  • Creates lists of the most suitable and appropriate arbitrators and mediators to propose to parties from ICDR/AAA's international roster based on contract requirements and/or parties' preferences.
  • Serves as an impartial liaison to initiate and maintain efficient flow of information between the parties, representatives, arbitrators and mediators.
  • Maintains uniform case information in accordance with corporate standards; maintains accurate record of financial information including billing, fee disbursement, check requests, expenses and receivables.
  • Proactively identifies expectations regarding the ICDR’s case management services and works closely with parties, arbitrators, and mediators to deliver timely and cost-effective services.
  • Accurately and effectively communicates ICDR/AAA policies and procedures to all parties and counsel.
  • Acts as customer service representative and recognizes potential future business when answering general inquiries expressing interest in the Association and its services.
  • Develops and cultivates relationships with customers to garner a high-level of trust and respect in ICDR/AAA and our services.
  • Communicates customer feedback for improvement to management on a regular and consistent basis
  • Understands the responsibility of arbitrators/mediators and provides regular feedback pertaining to their performance.

Development and Outreach Duties

  • Assist with the organization, logistics and management activities of ICDR/AAA conferences if called upon.
  • Attend and participate in local and regional seminars, programs and conferences if called upon.
  • Attend meetings or presentations as coordinated by ICDR executive management; Act as a host for visitors interested in the ICDR or its services.
  • Suggest potential ICDR arbitrators and mediators by opinion and feedback on performance to the ICDR executive management.
  • Promptly share any received development (non-case related) communications and enquiries with ICDR executive management.
 

Qualifications:

The ideal candidate demonstrates flexibility, exhibits a high level of attention to communication, is keen on constituent orientation and conflict management, and takes pride in her/his reasoning ability and thoroughness.


Education & Experience: Bachelor’s degree in business, legal, or related discipline; and 5 years of relevant experience; or an equivalent mix of education and experience. JD or LL.M. a plus.


Technical Skills: Intermediate proficiency with Microsoft Excel, Word, Outlook, and web-based case management systems.

 

Communications Abilities: (Verbal) Expresses oneself clearly in conversations and interactions with others; tailors speech to the level and experience of the audience; uses appropriate grammar and choice of words; expresses ideas in a concise, organized manner; maintains eye contact when speaking with others; (Written) Expresses oneself clearly and concisely in writing; tailors written communications to effectively reach an audience; uses graphics and other aids to clarify complex or technical information; spells correctly; writes using concrete, specific language; uses punctuation correctly; writes grammatically.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, arbitrators, mediators or employees of the organization.

 

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.

 

We offer a competitive compensation and comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2843

 Ombudsman 
 by Editor  09/19/16 
Location: CA 
Expires 09/28/2016 

Ombudsman/Mediator(

Job Number:

 472687)
  Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That`s because each of us-from our finance, business, and IT experts to our RNs, allied health professionals, and physicians-shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you`ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you`ve always wanted.  
Deion
 

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

 

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
• Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
• Serves as an impartial & independent third party for clients, focusing upon patient care issues.
• Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services) Collaboration & Problem Solving: Develops collaborative relationships w within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere.
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
• Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies & informs upper management of patterns & trends affecting patient care.
• Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
• This job deion is not all encompassing.

 
Qualifications
 

Basic Qualifications:
Experience
• Minimum ten (10) years of clinical or hospital/healthcare background required.
Education
• Bachelor's degree required.
• Evidence of having taken and passed a forty (40) or more hour Ombudsman training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a forty (40) or more hour Mediation course or minimum of 100 cases experience or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
License, Certification, Registration
• N/A
 
Additional Requirements:
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman&Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Demonstrated ability to work with difficult situations with multiple interests/parties involved.
• Demonstrated analytical/data management skills.
• Demonstrated program development expertise (strategic direction, work planning, communications, implementation).
• Demonstrated excellent written and presentation communication skills.
• Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Must be able to work in a Labor/Management Partnership environment.

 

Preferred Qualifications:
• Minimum ten (10) years of experience in clinical or management roles in a health plan or multi-faceted health care system desired.
• Master's degree in business, health care, public administration or related field desired.
• Knowledge of KP preferred.

 

Notes:
• Days and hours will vary depending on the needs of the Medical Center.  
• Will be required to travel as needed
 

Primary Location

: California-Bellflower-Downey Medical Center 

 

  Scheduled Hours (1-40): 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Variuable Working Hours Start: 8:00 AM Working Hours End: 5:00 PM 

Schedule

: Full-time 

Job Type

: Standard 

Employee Status

: Regular Employee Group (Union Affiliation): Salaried, Non-Union, Exempt 

Job Level

: Individual Contributor 

Job

: Healthcare / Hospital Operations Public Department Name: Hospital Administration 

Travel

: Yes, 5 % of the Time Job Eligible for Benefits: Yes 

 

 
 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
 

 Apply here

[ Reply to This ]        2842

 Labor Negotiator 
 by Editor  09/19/16 
Location: WA 
Salary: $90-121K 
Expires 09/28/2016 

Job Title: Labor Negotiator
Job Number: 2016-01350
Salary: $43.11 - $57.85 Hourly
$90,013.68 - $120,790.80 Annually
Location: Seattle Municipal Tower, 700 5th Ave., Seattle, Washington
Job Type: Classified Civil Service, Regular, Full-Time
Shift: Day
Department: Seattle Department of Human Resources
Bargaining Unit: Not represented
Closing Date/Time: Tue. 09/27/16 4:00 PM Pacific Time
 

 

 
 
The mission of the City of Seattle Human Resources Department is to provide strategic and operational human resources services that meet the City's workforce and organizational needs. Our values reflect our best thinking of how we want to act and interact with customers, consumers, stakeholders and each other: respect, excellence, integrity, equity, adaptability, integration, and accountability.
 
As a Labor Negotiator, you will report directly to the Director of Labor Relations and have extensive contact with all levels of City management, including elected City Officials, representatives from other governmental, regulatory, and administrative agencies, labor union representatives, and their legal counsel.   You will be tasked with providing advice on handling difficult employee problems; representing the City in labor-management problem resolution, and resolving complex problems of a legal nature which may be politically sensitive and have substantial cost implications for the City.
 Job Responsibilities:
Here's more of what you'll be doing:
  • Performing specialized, professional labor relations activities of a highly sensitive and confidential nature
  • Formulating strategy and coordinating resources to present the City's interest in labor negotiations, mediation, arbitration, grievances and grievance arbitration, unfair labor practices, and state and federal agency proceedings.
  • Serving as chief spokesperson and negotiating labor contracts with unions that represent City employees
  • Interpreting collective bargaining agreements and negotiating mid-term changes
  • Investigating grievances and recommending grievance responses and settlements to contract disputes and disciplinary actions
  • Writing or reviewing discipline letters, grievance responses, last chance agreements, Letters of Agreement, and Memoranda of Understanding
  • Researching, developing, and presenting training materials for supervisors, managers, City Officials, and Human Resources on labor relations issues
 Qualifications:
In addition to the qualities mentioned above, you will need to possess all of the below required qualifications (or a combination of education, training or experience which provides an equivalent background required to perform the work of the class). All applications will be evaluated on an individual basis for comparability of education, training, experience, and skills:
  • Bachelor's Degree in Labor Relations, Public or Business Administration, Economics, or a related field
  • 3 years of professional experience in a Labor Relations environment, including experience as a chief spokesperson in labor contract negotiations and administration, or employment law
DESIRED QUALIFICATIONS:
  • 4 years of experience or more as a chief spokesperson in contract negotiations, administration, and grievance resolution
  • Experience working in a public organization
  • Knowledge of Washington State Regulations governing labor relations
  • Experience working collaboratively with a diverse workforce
 
In addition, all potential Human Resources team members are evaluated for the following competencies:
  • Customer Service – the ability to work effectively with internal customer and/or clients to satisfy their service or product expectations
  • Communication – the ability to take part in effective communication, which is characterized by skills and understandings that enable communication utilizing the Department's values
  • Job Knowledge – the degree to which employees have job-specific knowledge necessary to provide the appropriate quality and quantity of work in a timely and efficient manner
  • Accountability – the ability to demonstrate responsibility for personal and professional conduct, which contributes to the overall goals and ives of the Department
  • Interpersonal Skills – the ability to interact effectively with others to establish and maintain smooth working relationships
 Additional Information:
This position is classified as a Strategic Advisor III, General Government.
 
APPLICATION PROCESS:
 
In order to be considered for this position, you must submit your application and cover letter to www.seattle.gov/jobs no later than 4:00pm Pacific Time on Tuesday, September 27th 2016. This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition or pregnancy. The Seattle Department of Human Resources encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences. If you have questions, please contact Lindsey King at Lindsey.King@seattle.gov.

Apply here

[ Reply to This ]        2841

 Peacebuilding Officer 
 by Editor  08/29/16 
Location: NY 
Expires 10/22/2016 

Job Opening

Posting Title: Peacebuilding Officer
Job Code Title: POLITICAL AFFAIRS OFFICER
Department/Office: EXECUTIVE OFFICE OF THE SECRETARY-GENERAL
Duty Station: NEW YORK
Posting Period: 24 August 2016 - 22 October 2016
Job Opening Number: 64919
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
 

 

 

Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Peacebuilding Commission Support Branch (PCSB) of the Peacebuilding Support Office (PBSO) in New York and is classified as an H duty station and a family duty station. The incumbent reports to the Chief of the PBC Support Branch.

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties:

• Provides technical and substantive support to the implementation of mandates of the office, branch and unit; including assisting the Peacebuilding Commission (PBC) in the formulation of peacebuilding strategies and their dissemination;
• Monitors activities in the country assigned, researches and analyses information from different sources, including the press, and assesses trends which might affect the political, regional or peacebuilding situation;
• Drafts analytical and background papers, and prepares draft inputs to PBC and Secretary-General reports to the General Assembly and Security Council; and assists in drafting talking points, speeches and other correspondence for senior UN officials;
• Contributes to the mapping and analysing of existing national and international strategies and frameworks related to peacebuilding in the country assigned, with a view to strengthening coordination of relevant peacebuilding actors;
• Provides assistance in organising PBC meetings; supports the organisation of Chairs' visits and PBC annual visits to the country assigned;
• Assists the Branch in providing timely quality support and policy advice to the respective United Nations mission, senior officials and staff in the field, and supports the organisation of meetings with other relevant interlocutors;
• Liaises with relevant UN departments and offices, relevant international and regional organisations, including financial institutions, and governments and provides briefings and other necessary preparatory work for the Commission meetings with those actors;
• Participates, as required, in the relevant inter-departmental taskforces on country assigned.
• Performs other duties as required.

Competencies

Professionalism: Ability to identify and analyse political, ethnic, social and economic problems that may cause civil unrest in a country or geographic area. Good knowledge of relevant regional and international institutions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent degree) in political science, international relations, international law, political/development economics, public administration or other related is required. A first-level university degree in combination with two additional years of qualifying experience maybe accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible in international relations, political science, conflict resolution, humanitarian or development economics is required. Experience in international peacebuilding or in conflict resolution and mediation is desirable. Experience in intergovernmental processes is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

 

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Apply here

[ Reply to This ]        2840

 Associate Ombuds 
 by Editor  08/23/16 
Location: CA 
Salary: $76-95K/yr 
Expires 09/05/2016 

jobs.ucsb.edu/applicants/Central?quickFind=190365  
20160293  
Single Hire  
06-20-2016  
Open Until Filled
07-11-2016  
 
0731  
ADMIN ANL PRN 2  
Associate Ombuds  
The Office of the Ombuds is a confidential, impartial, informal, and independent resource for conflict prevention, management, and resolution that serves all members of the UCSB community, including faculty, staff, students, and anyone with a campus-related concern. The Office assists those who seek guidance with the resolution of academic or administrative issues and disputes. The Office is a confidential, and impartial place to express concerns. The Office helps campus members strategize about their situations, identify serious issues, identify options, informally resolve disputes, manage conflict, and learn more productive ways of communicating. The Office is not authorized to receive notice of behalf of the University of California about the existence of a problem.  
OMBD-Ombudsman Office  
 
BD-Fiscal, Management and Staff Services  
B-Professionals (e.g., SAO, Analyst, Computer Network Technologist)  

A little help? Go to Salary Scales

76,200.00  
95,000.00  
Yearly  
Salary is competitive and commensurate with experience. Starting offer range $76,200 -$95,000/yr.  
100%  
Monday - Friday  
8:00am - 5:00pm  

A little help with Contracts? Go to Employment Agreements

Career  

A little help? Go to General Information on Limited Appointments

 
No  
The Associate Ombuds position provides impartial, informal, independent and confidential conflict resolution services to the campus community; constituencies may include staff, faculty, and students. Services include individual and group needs assessment and coaching on a wide range of conflict management techniques; referrals to appropriate internal and external resources; facilitation of effective dialogue on sensitive issues; informal mediation; developing and presenting workshops on conflict-related topics; and assessing the campus climate, noting patterns of concern, and making recommendations to the Campus Ombuds for systemic change that will enable faculty, staff and students to thrive. The Associate Ombuds is recognized as a campus expert regarding the nature of conflict and conflict resolution and mediation techniques and principles; and has expert knowledge of the appropriate role of the Ombuds, the IOA Code of Ethics and Standards of Practice. In consultation with the Campus Ombuds, the Associate Ombuds handles cases with little or no campus precedent to resolve the most complex issues with campus-wide impact. Mitigates risk by resolving disputes before they result in a formal grievance or litigation, including bullying, sexual harassment, and discrimination. Under the general direction of the Campus Ombuds, exercises independent judgment in the intake, informal inquiry, and resolution of concerns and in establishing strategies for the resolution of identified problems. In collaboration with the Campus Ombuds, has significant impact and influence on campus policy by providing upward feedback to campus leaders and key administrators. Assumes temporary responsibility for the Office in the absence of the Campus Ombuds.  
Advanced degree and two years' experience in counseling, dispute resolution, organizational psychology, or related field. Proven ability to work both independently and collaboratively to resolve problems. Good judgment and ability to handle confidential information appropriately. Demonstrated skill in writing and speaking on complex and sensitive issues.  
Certified Organizational Ombudsman Practitioner or equivalent practice within IOA standards. Relevant training and experience as an ombuds, dispute resolution practitioner, and/or mediator. Ability to recognize and de-escalate crises. Ability to maintain empathy and positivity under stress. Experience as facilitator, trainer and/or presenter. Experience in researching, analyzing findings, and applying knowledge. Competency in diversity and multiculturalism. Knowledge of structure, policy and best practices in a large complex institution, UC preferred.  

A little help? Go to Driver's License Requirements or Background Check Guidelines

Satisfactory completion of a fingerprint background check  
 
Other Document (1)
Other Document (2)
Other Document (3)  
Resume
Cover Letter  

 

More info and application here

[ Reply to This ]        2839

 Case Manager, Spanish required 
 by Editor  08/23/16 
Location: NY 
Expires 09/03/2016 

Concourse House, HDFC - Bronx, NY

DUTIES: Carry Caseload of 21 clients, assessment of clients needs, intakes, goal settings, referrals, follow-ups, maintain case record with Case Notes and Independent Living Plan on client's progress, develop resource and referral leads in areas of Substance Abuse, Mental Health Treatment, Public Assistance, Women's Services, Adult Education, Employment, etc., meet one on one with client's to obtain specific needs information to create with client a plan to achieve their goals, provide individual/family counseling, ability to handle potentially volatile situations; conflict mediation and negotiation, accompany clients to appointments/service providers as needed, provide monthly reports to Supervisor, conduct unit inspections, network and liaison with outside agencies and make referrals as needed, attend meetings and training's.

REQUIREMENTS: Must have Associate Degree (Bachelor's a plus), minimum of two (2) years experience with indigent families, good verbal and communications skills, strong organizational skills, proficiency with Microsoft Applications (specifically Word, Outlook, Excel), CARES System, knowledge and understanding of team concepts preferred, bilingual (English/Spanish), must be able to multitask, manage time constraints, and meet deadlines.

Job Type: Full-time

Required education:

  • Associate

Required experience:

  • Case Management: 2 years

Required language:

  • Spanish

Apply here

[ Reply to This ]        2838

 Director of ADR Services, English/Spanish 
 by Editor  08/23/16 
Location: FL 
Expires 09/05/2016 

Job ID 
FL-1054
 
Job Location(s) 
US-FL-Miami
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through the effective use of arbitration and mediation.

 

As Director of ADR Services, you will work with a dedicated group of professionals and will be responsible for delivering high-quality case management services and will assist with the development and promotion of AAA’s Alternative Dispute Resolution (ADR) services.  This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem solving skills.

 

Responsibilities:

  • Initiate and maintain communications and information flow between parties/party attorneys and arbitrators and assist with ensuring compliance of all applicable rules and procedures.
  • Manage the administration of assigned cases; maintain accurate financial records and uniform files in accordance with corporate standards, including electronic files and system records.
  • Proactively identify case management issues and take appropriate action to resolve case issues as these arise.
  • Inform and educate clients on ADR procedures, displaying knowledge of when and how ADR processes should apply.
  • Recognize potential future business when answering general inquiries; respond to inquiries about the AAA with accurate and precise information, in a timely manner, and with a strong focus on customer service; develop and foster long-term relations with customers forming a high level of trust and respect in the AAA and our services.
 

Qualifications:

The ideal candidate will be a reliable, collaborative, person with solid communications skills who prides herself/himself on accuracy and thoroughness.

  • Education & Experience: Bachelor’s degree in a business or legal studies (JD strongly preferred); 2 years of relevant experience; or an equivalent combination of education and experience.
  • Language Skills:  Bi-lingual in English and Spanish
  • Computer Skills: Intermediate proficiency with Microsoft Outlook, Word and Excel.

We offer a competitive compensation and comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2837

 EEO Specialist 
 by Editor  08/18/16 
Location: MA 
Salary: $44-70K/yr, Cantonese preferred 
Expires 08/31/2016 

Salary Range: 43,828.00 - 69,688.00 $ /year
Open Period: Wednesday, August 17, 2016 to Wednesday, August 31, 2016
Series & Grade: GS-0360-07/09
Position Information: Full time  Permanent
Promotion Potential: 12
Duty Locations: 1 vacancy - Boston, MA
Who May Be Considered: U.S. Citizens; ICTAP and CTAP eligibles in the local commuting area.
Also being advertised as job announcement #MS-16-OFCCP-214 for status applicants, VEOA applicants & persons eligible under these non-competitive authorities: Veterans' Recruitment Appointment (VRA); 30% or more compensably disabled veterans; persons w/disabilities (Schedule A); present/former Peace Corps (PC) personnel. To be considered for each, apply to BOTH jobs.
Security Clearance: Other
Supervisory Status: No

Job Summary:

About the Agency

DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

This position is located in the Department of Labor, Office of Federal Contract Compliance Programs (OFCCP), Boston, MA Regional Office.

Knowledge and proficiency of the Cantonese language is preferred but not required.

This position is inside the bargaining unit.



Travel Required:

  • Occasional Travel
  • 20%

Key Requirements:

  • U.S. Citizenship required - must be at least 16 years of age.
  • Appointment to this position will require a background investigation.
  • Requires a probationary period if the requirement has not been met.

More information and application here.

[ Reply to This ]        2836

 Grievance Appeal 
 by Editor  08/18/16 
Location: TX 
Salary: $39-58K 
Expires 09/01/2016 

MC Spec Grievance Appeal
 
Facility: Managed Care, 938 Bannock St.  
Area of Interest: Managed Care Shift Type: Day
Requisition ID: 44885 Language:
Employment Type: Full-Time Minimum: $38,910.48
Experience Required: 3 - 5 Years Mid-point: $48,638.102
Education Required: High School Diploma/GED Maximum: $58,365.73
Certification/Licensure/Registrations Required:
 
 
 


Under the administrative direction of the DHMP Director of Compliance, the Grievance and Appeals Specialist is responsible for assessing and completing appropriate documentation for tracking/trending data including but not limited to conducting all pertinent research in order to evaluate, respond and close incoming grievances accurately, timely and in accordance with all established regulatory guidelines. Position is also responsible for written responses to all incoming correspondence, including all grievances from members, or the member’s representative as well as any appeals from members for all lines of business.


Education:  Bachelor's degree preferred

Experience:  Typically,three (3) years’ experience in a managed care health insurance environment; or equivalent combination of education and experience.  


Knowledge, Skills & Abilities:  Ability to interview and investigate emotional situations with a level of sensitivity and understanding. Ability to listen effectively and appropriately respond to difficult and/or urgent situations. Demonstrate good analytical skills and the ability to problem solve creatively, ively and rapidly. Excellent interpersonal/verbal communication skills. Demonstration of conflict resolution and mediation skills. Able to write summaries and prepare reports. Multitask and organize priorities to meet deadlines. Prior customer service experience in a health care environment Thorough working knowledge of managed care concepts, policies and procedures, including but not limited to knowledge of grievance and appeal regulations. Ability to write comprehensive statements using proper grammar and sentence structure. Attention to detail and excellent organizational skills required. Ability to prioritize issues, use good judgment skills, and handle sensitive issues with confidentiality, tact, and diplomacy. Decision making, problem solving skills, critical thinking and listening skills required. Excellent and very thorough follow through skills. Display great initiative and ability to sense urgency. Ability to cope and deal with a high volume of tasks and demanding situations. Professional phone etiquette and customer service oriented necessary. Adaptable to a constantly changing environment and ability to work independently and with a team is a must. Ability to work independently under strict time frames. Excellent analytical and interpersonal skills. Ability to assess and resolve customer complaints, problems and issues in an effective manner.

Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 525-bed acute care medical center, Denver’s 911 emergency medical response system, 8 family health centers, 15 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, and The Denver Health Foundation.

As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year.

Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

“Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.”

Apply here

[ Reply to This ]        2835

 Mediator 
 by Editor  08/18/16 
Location: CA 
Salary: $70/hr 
Expires 10/01/2016 

PERMANENCY PLANNING MEDIATOR
JOB DEION
Minimum Qualifications
Applicants must meet the minimum qualifications listed below:
a. Masters level or higher in social work, law, education, psychology, counseling or related field.
b. Three (3) years of full-time supervised work experience in the field of child welfare and/or family welfare-related services having direct experience with multi-problem, high-risk families involving issues related to child abuse, domestic violence and substance abuse.
c. Strong computer skills with proficiency in Microsoft Word, Outlook or an e-mail program. All work-product provided to Consortium for Children must be performed on computers owned by the Applicant and e-mail must be from the Applicant’s personal e-mail account.


Approved Applicants will:
Complete Consortium for Children’s three-day Family Law Mediation Training and two-day Permanency Planning Mediation Training.

Job Deion:
Permanency Planning Mediators provide field-based mediation services per Consortium for Children’s (CFC) established curriculum on a part-time, sub-contractor basis. Mediators will be trained, provided referrals and supervised by CFC. Permanency Planning Mediation is currently operating under a contract with the State of California to provide this exclusive service for clients of the California child welfare system. CFC Mediators provide timely and vital mediation services that allows for parties to the mediation to consider what types of connections might be important for children to maintain as they move to permanence through either Legal Guardianship or Adoption.
All Applicants are required to have completed a minimum of 30 hours of basic mediation training or are required to attend a three-day basic mediation training provided by Consortium for Children. All Applicants are required to attend a two-day Permanency Planning Mediation training. Both of these trainings are provided free of charge by Consortium for Children. Previous or additional mediation training and experience is a plus, but not required.

 

Mediators are needed in the following CA counties:

San Louis Obispo

Sonoma

Napa

Stanislaus

Orange

Humboldt

Fresno

Madera

Merced

Yolo

Ventura


SALARY: $70.00 per hour
EMPLOYER: CONSORTIUM FOR CHILDREN
45 Mitchell Blvd. Suite 1
San Rafael, CA 94903
(415) 491-2415
(415) 491-5015 (fax)
E-Mail: Samantha@consortforkids.org
Please submit resumes via mail, fax or e-mail.
CONSORTIUM FOR CHILDREN IS AN EQUAL OPPORTUNITY EMPLOYER.

[ Reply to This ]        2834

 Executive Director 
 by Editor  08/16/16 
Location: MA 
Expires 09/05/2016 

Executive Director, MetroWest Mediation Services, Inc., Framingham, Massachusetts

 

MetroWest Mediation Services, Inc. (MWMS) is seeking an Executive Director to begin in December, 2016.

 

MWMS, established in 1979 as Framingham Court Mediation Services, is a not-for-profit community mediation program serving the MetroWest area.  Its mission is to mediate disputes and to educate individuals and organizations to use mediation and conflict resolution skills to resolve community, family and business disputes.  MWMS provides direct service in both community and court-referred matters where parties are seeking a peaceful, non-adversarial method for resolving their dispute.  MWMS offers mediator training to volunteers and professionals, organizations, professional associations, business and industry, as well as customized conflict resolution workshops and technical support for implementing new programs.

 

In addition to the full-time Executive Director, MWMS currently employs two part-time Case Coordinators. Together, they coordinate thirty community volunteer mediators.  The Executive Director is responsible for over-all, as well as the day-to-day operations of the agency and reports directly to a Board of Directors.

 

Executive Director:

 

  • Develops, manages and works to expand MWMS programs relative to alternative dispute resolution methods;
  • Oversees the fiscal affairs and financial management of the agency including fundraising and grant writing;
  • Supports the Board of Directors and works collaboratively with the Board of Directors to ensure the successful operation and sustained viability of the organization;
  • Supervises agency staff and trains volunteer mediators;
  • Co-mediates with staff and volunteer mediators;
  • Maintains and further develops relationships with the ADR Office of the Massachusetts Administrative Office of the Trial Court, Massachusetts Office of Public Collaboration, the Community Mediation Coalition of Massachusetts, the Office of the Massachusetts Attorney General, community non-profit agencies, schools, local municipal departments, elected and appointed county/state officials;
  • Participates in advocacy efforts to assure adequate funding for community mediation programs.

 

Successful candidates will possess the following skills or experience:

 

  • Bachelor’s Degree, advanced degree in a related field preferred;
  • Demonstrated interest and experience in the field of mediation and conflict resolution;
  • Experience working in a non-profit, volunteer-based agency, and with a Board of Directors;
  • Experience in planning and program development;
  • Experience in developing, obtaining and implementing successful fundraising;
  • Experience in financial management and budgeting;
  • Ability to communicate clearly and effectively before a variety of audiences; bi-lingual skills a plus;
  • Ability to write and edit in a clear and concise manner;
  • Computer and database skills;
  • Supervisory and managerial experience, including the ability to maintain a positive work environment and an effective working relationship with employees, board members, volunteers and court personnel;
  • Ability to delegate work assignments and monitor program operations to projected timelines.

 

Salary range is $45,000 - $50,000 per year.

Compensation may be increased based upon the Executive Director’s success in developing the organization, expanding the reach of its services and increasing revenue.

 

Interested applicants, please e-mail:

 

  • A letter of interest; and
  • A resume or curriculum vitae;

 

To:  Robert Smith, President of Board of Directors

        E-Mail Address:  rsmith@suffolk.edu

 

Review of resumes shall begin in September, 2016, and the new Executive Director is expected to begin in December, 2016. 

 

The Search Committee will acknowledge the receipt of your application by e-mail.

 

MetroWest Mediation Services, Inc. is committed to a policy of equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, age, veteran status, national origin or disability.  We encourage applications from women, persons of color, sexual orientation minorities and all others who will contribute to the diversity of the organization.

[ Reply to This ]        2833

 Director, Labor and Employee Relations 
 by Editor  08/15/16 
Location: CA 
Expires 09/03/2016 

Director, Labor and Employee Relations - (15005641) 

 

 St. Joseph Health (SJH) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico. SJH provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics and physician organizations. SJH maintains a 'continuum of care' matched to the diverse needs of the urban centers, smaller cities and rural communities in three states. For the third year in a row in 2009, the Gallup Organization awarded St. Joseph Health its highest honor - the Great Workplace Award. SJH provides exceptional benefits, opportunities for advancement and relocation within the system. St. Joseph Health is comprised of four core values: Service, Excellence, Dignity and Justice are the guiding principles of all we do. Excellent compensation program and benefits provided. SJH is an EEO/AA Employer. 

 

 

Directs the overall Workforce Labor Strategic Plan for St. Joseph Health System. Develops and delivers high impact programs and activities to develop manager and employee relationships. Responsible for the planning and implementation of plans and implements goals and ives in areas of employee/labor relations. Develops, implements and ensures consistent adherence to policies, programs, and procedures within the context of the SJHS Guiding Principles and Code of Conduct, including system integration and philosophies. Provides consultation and advises leadership on employee and work place issues.

 

Essential Functions

  • Directs Labor & Employee Relations activities, programs and strategy implementation to programs to meet identified goals consistent with the SJHS Workforce Labor Strategy Plan.
  • Delivers proactive plans and programs to positively influence employee relations, engagement and communications. Monitors trends, takes pulse surveys and reports progress on outcomes and recommendations throughout the year.
  • Provides ongoing consulting guidance, coaching and training to HR Leaders and staff, as well as, ministry managers (as appropriate) with respect to labor and employee relations programs and activities.
  • Identifies areas of potential legal and compliance risk and works with Legal to develop appropriate responses including education, policy changes and direct intervention.
  • Facilitates group process to build effective working relationships throughout the organization, using collaboration and team-building skills.
  • Acts as Lead resource to HR Leadership on implementation of Employee Engagement Practices (Gallup), such as impact plans, barrier analysis, pulse surveys and other comparative data.
  • Identifies areas of vulnerability and works with the respective HR Leaders and Organizational Development partners to plan appropriate assessment and interventions.
  • Assesses and develops (with client partners) ongoing leadership development and training needs specific to labor and employee relations.
  • Provides regular trending and outcome reports to the VP, Labor and Employee Relations, Task forces and HR Leaders on a routine basis.
  • May participate in union grievances, arbitration, or collective bargaining as assigned.
  • Acts as a strong advocate for employee issues and works with the HR Leaders to develop methods to ensure staff input, concerns and grievances are facilitated consistent with our mission and values.

 

Additional Responsibilities

 

The Director of Labor and Employee Relations may perform a number of other similar or related duties which may not be specifically included within the job deion but which are consistent with the general level of the job and the responsibilities described.

 

Knowledge / Skills / Abilities

  • Credible Leader respected by colleagues and clients
  • Experience working in labor and employee relations in a management or consulting role
  • Training and Facilitation expertise
  • Knowledge of applicable labor, wage and hour, EEOC, DFEH, NLRA and other statutory and regulatory requirements
  • Strong interpersonal written and verbal communication skills
  • Cultural competencies and sensitivity
  • Ability to provide Excellence in Customer Service

Position Qualifications

 

Education

  • An in-depth educational background in Human Resources, as would normally be acquired through a Bachelor's Degree in Human Resources/Organizational Development, Labor/Employee Relations, Business or Industrial Relations is required
  • Master's Degree in related field preferred

Experience

  • Prior Labor and Employee Relations experience, preferably in a healthcare setting.
  • Demonstrated experience in effective problem solving and employee relations interventions is required.
  • Demonstrated experience working in a union environment facilitating grievances, arbitrations and collective bargaining.
  • A broad exposure to various employee and labor relations communications, interventions and development required.
  • Prefer organizational development, training and change management experience.
  • Collective bargaining experience strongly preferred.

 

Training

  • Facilitation skills
  • Team Building
  • Mediation and Conflict Resolution
  • Change Management

 

 

Organization

: Labor and Employee Relations

Work Locations

: 
Santa Rosa Memorial Hospital 
1165 Montgomery Drive 
 SANTA_ROSA 95405

Employee Status

: Regular

Schedule

: Full-time
Work Schedule: 8 Hour

Shift

: Day

Travel

: No

Job

: Employee Advocacy Labor Relations
 
[ Reply to This ]        2832

 Workforce & Labor Relations Consultant 
 by Editor  08/15/16 
Location: CA 
Expires 09/03/2016 

Job Deion 

SHSO-1607467    Workforce & Labor Relations Consultant

Deion

Selected candidate can be based in Sacramento, Central Valley or the Bay Area.  

 

Provide a wide range of employee relations support, coaching, consulting and mediation services for employees and managers. Identify, investigate, and resolve employee issues, escalated grievances, work environment scans and harassment investigations. As appropriate, represent Sutter Health in grievance or mediation hearings or other labor and/ or employment-related administrative proceedings. Support development and implementation of employee value proposition/proactive employee relations programs. Provide support to affiliates during organizing campaigns. Assist in the development and analysis of bargaining proposals while assessing their potential impact on Sutter Health policies and programs, and statutory and regulatory operations and compliance. Negotiate smaller/less complex contracts.

Qualifications

Experience: Requires an educational background in Human Resources, as would normally be acquired through a Bachelor’s Degree in Human Resources, Business Administration, or Psychology or the equivalent as obtained through a human resources position as typically acquired in 3 or more years of experience. Must have experience demonstrating the ability to develop, implement and administer human resources programs. Healthcare system experience is helpful, particularly in a multiple stakeholder environment. Must have demonstrated ability to work effectively with a diverse group of management and staff to achieve desired outcome results as well as to manage large projects and initiate/ implement/ administer diverse programs.

Knowledge: Knowledge of Labor Relations and Employment laws and processes is required. Knowledge of employment and employee relations, regulations, law and processes are required.   Must be able to represent Labor Relations in an influential and persuasive way in dealing with a broad range of Labor Relations and Human Resources issues. Must be able to demonstrate knowledge of all areas Human Resources, including compensation, benefits, recruitment, workforce planning, HRIS/e human resources, and training & development. Knowledge of dispute resolutions and mediation techniques. Must have extensive knowledge of how to lead labor negotiations. Must have familiarity with a variety of issues that impact workplace performance and programs impacting the employee value proposition.

Required Skills: Must have the skills to effectively lead change and transition. Requires strong collaboration skills to facilitate open sharing of information between various areas of functional expertise within the system and the affiliates. Demonstrated ability to effectively manage/recommend through functional (vs. line) leadership and personal influence to achieve a positive effect. Exceptional written and verbal communication, presentation and interpersonal skills are required to establish and maintain highly effective working relationships in an extremely fast paced and demanding work environment. Strong analytical and conceptual skills. Ability to develop creative solutions. Must have demonstrated organizational skills with a keen attention to detail and the ability to effectively manage multiple priorities and projects within given timelines.

 

Education: BA degree in Human Resources, Business Administration or Psychology, or equivalent experience required.

 

 

 

 

Primary Location

: California-Greater Sacramento Area-Sacramento

Other Locations

: California-San Francisco-San Francisco, California-East Bay-Emeryville, California-Central Valley-Modesto

Organization

: Sutter Health System Office

Employee Status

: Regular

Accepted Applications: All Candidate Applications Accepted

Benefits: Yes    Position Status: Exempt    Union: No

Job Shift: Day    Shift Hours- 8 Hour Shift

Days of the Week Scheduled: Monday-Friday     

Shift Start Time: 8:00    Shift End Time: 5:00

Schedule: Full Time    Hours Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

 

 Apply here

 

[ Reply to This ]        2831

 Case Coordinator 
 by Editor  08/15/16 
Location: CA 
Expires 09/09/2016 

Case Coordinator (CC) , non-exempt (001803)
 
Job Number: 001803
Job Title: Case Coordinator (CC) , non-exempt
Number of Openings: 1
Job Type (Employment Type): Direct Hire
Start Date: 2016/08/10
Country: United States
State/Province: California
City: San Francisco
Salary Interval: Per Year
Job Schedule: Full Time
Job Category: Professional Services
Career Level: Intermediate(non-manager)
Level of Education: Four-Year Degree
Years of Experience: 3
Application Deadline: 2016/09/09
 
Position Deion

The CC is a key position in support of case management. The CC partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices.

Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met

Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard


- Sit at a desk working on the computer and talking with clients, panelists, etc., over the phone and/or face to face for extended periods of time

- Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc.

- Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient

- Lift heavy s such as large case files and exhibits

Position Requirements
Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year
Application Instructions
Upload cover letter and resume

Apply here

[ Reply to This ]        2830

 Conflict Resolution Counselor 
 by Editor  08/11/16 
Location: NY 
Salary: $19.50/hr 
Expires 09/15/2016 

Conflict Resolution Counselor
Roads to Success - New York, NY
$19.50 an hour - Part-time

Job Deion – CONFLICT RESOLUTION COUNSELOR

The Mission: The mission of Roads to Success is to deliver enriching academic and recreational programming and a college access and career development curriculum to promote the academic, social, emotional and professional development of young people. We engage minds from kindergarten through young adulthood to help them become more confident, more responsible, and more interested in the world around them while building pathways to the fulfillment of their goals.

Program Deion: RTS after-school programs provide young people with snack, homework help, creative learning activities, and recreational and educational games. RTS emphasizes excellent ratios of adults to children, creative staffing and programming, and a staff training strategy that enables our young professionals to develop extraordinarily meaningful relationships with the students in their care.

Primary Function: The primary function of the Conflict Resolution Counselor is to work with staff and students to enforce a positive community culture at RTS programs and to ensure that RTS’ goals for children are being realized. Conflict Resolution Counselors help individuals settle disagreements and disputes by providing mediation services where parties can discuss their conflicts and/or issues and come to a final decision agreed to by the parties involved.

ORGANIZATIONAL ROLE:

  • Reports to: Site Director
  • Peer Relationship: Instructors and Group Leaders
  • Supervises: Students
  • Hours: School days, 2:20pm – 5:20pm, Sept - June
  • Salary: $19.50 per hour

RESPONSIBILITIES:

  • Facilitate conflict resolution workshops.
  • Identify and help those students that are being bullied.
  • Give information sessions on timely topics such as bullying, drugs use/abuse, and peer pressure.
  • Provide classroom advice and guidance.
  • Help students to understand and deal with social, behavioral, and personal problems.
  • Provide students with life skills to deal with problems.
  • Provide individual and small group counseling in a variety of settings.
  • Consult and collaborate with teachers, staff and parents in understanding and meeting the needs of students in the school setting
  • Promote an understanding and appreciation of diverse populations and cultures.
  • Interact with staff and students at all times never using cell phones during program.
  • Assist in the planning and organizing of community service and student leadership opportunities.
  • Perform other related duties as requested or assigned by Program Director.
  • Encourage a positive environment that fosters mutual support, community service, good humor and the desire to learn and grow.
  • Must be willing to learn and implement new strategies in motivation, encouragement and positivity.
  • Must show enthusiasm and have positive attitude with children.
  • Attend all staff meetings and professional development training sessions.

QUALIFICATIONS:

  • A bachelor’s degree plus relevant work experience in areas such as counseling, human relations, education, and/or social work.
  • At least one years’ experience in an academic setting with children.
  • Qualified candidates must have a strong commitment to children and especially children at risk.
  • Must be willing to learn and implement new strategies to inspire students to be positive, thoughtful and motivated to work hard and take risks.
  • The ability to inspire positive teamwork, initiate and follow-thorough with minimal supervision as well as work under pressure, adapt to changing priorities, and balance competing deadlines a must.
  • Outstanding interpersonal skills, references and rapport with children are required.
  • The ability to communicate in Spanish is a huge plus.

Job Type: Part-time

Salary: $19.50 /hour

Required education:

  • Bachelor's

Required experience:

  • Academic Setting: 1 year

Apply now

[ Reply to This ]        2829

 Workers Comp Assistant 
 by Editor  08/11/16 
Location: GA 
Expires 09/01/2016 

Workers’ Compensation Legal Assistant

Workers’ Compensation Legal Assistant
The successful candidate will possess 2-5 years of workers’ compensation litigation experience, and have strong knowledge of federal and state statutes, court rules, forms, processes and procedures. Must have experience trial and mediation preparation, and have the ability to summarize depositions and medical records. Should be able to adapt in a fast-paced environment and effectively manage a high volume case load.

Job Type: Full-time

Required experience:

  • Workers Comp: 1 year

Apply here

[ Reply to This ]        2828

 ADR Program Coordinator 
 by Editor  08/11/16 
Location: MN 
Salary: $29-43/hr 
Expires 08/28/2016 

Program Coordinator for Collaboration and Dispute Resolution

Job Class: State Program Administrator Coordinator

Closing Data: 8/28/2016

Division/Unit: Bureau of Mediation Services

Travel Required: Yes (occasionally)

Salary Range: $29.00-$43.13/per hour; $60,552-$90,055/annually

 

Job Summary:

Bureau of Mediation Services seeks a Program Coordinator for its Office for Collaboration and Dispute Resolution. The Program Coordinator will be responsible for ution of the OCDR mission to serve as a state-wide catalyst in advancing sustainable resolution of matters of public interest, broad use of community mediation throughout Minnesota, and effective collaboration and dispute resolution in state and local government. Job responsibilities include but are not limited to:

 

  • Provide collaborative public policy dispute resolution services including intake, assessment, process design, convening, mediation, and facilitation.
  • Coordinate the activities of the OCDR to assure compliance with annual ives of the Office and with agency policies.
  • Conduct outreach to educate clients (elected officials, Governor’s office, state agencies, legislature, judicial branch, local units of government, nonprofit organizations and other individuals or entities engaged in public policy disputes) on benefits of collaborative problem solving and availability of OCDR services.
  • Administer OCDR community mediation grants.
  • Provide leadership in expanding the use and understanding of dispute resolution procedures and services.
  • Participate in and support the overall management of the Bureau of Mediation Services.

 

 

Qualifications:

Minimum:

  • Three years of experience working as a mediator and/or facilitator OR a Bachelor’s or higher degree in Public Administration, Personnel/Human Resources, Law/Pre-Law, Sociology, Psychology or closely related field and two years of experience as a mediator OR an equivalent combination of degree and experience.
  • Theoretical and practical knowledge of the dynamics of the alternative dispute resolution process.
  • Ability to design and ute problem-solving interventions to assist clients in reaching a consensus-based resolution.
  • Excellent interpersonal and communication skills (writing and oral).
  • Superior human relations skills and the ability to maintain control of the environment and process during mediation and facilitation.
  • Strong computing skills in a PC environment (MS Office, etc.).
  • Strong organizational skills, demonstrated attention to detail and the ability to manage multiple tasks and timelines.
  • Ability to relate to people of diverse backgrounds and experiences.
  • Ability to quickly acquire the knowledge of the roles and relationships of local, state, and federal agencies.

 

Preferred:

  • Formal training and experience in mediation and facilitation of complex, multi-party public policy issues.
  • Advanced degree in a relevant field
  • Experience with program coordination.
  • Ability to work on teams and independently.
  • Ability to adapt to continuous program changes sufficient to work constructively under pressure and cope with ambiguity and setbacks.
  • Leadership skills.
  • Knowledge of laws and regulations concerning data practices, confidentiality and open meetings.

 

Additional Requirements: **A successful candidate must pass an employer reference check**

It is the policy of the Bureau of Medication Services that all candidates submit a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check

Criminal History Check

Employment Reference Check

Education/License Verification

Why Work for Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

This position at the Bureau of Mediation Services provides the right person a chance to become a specialist in Minnesota’s collective bargaining system, perform varied and challenging duties, and work with many different kinds of people.

How to Apply:

Applicants must apply to the MN Careers website http://www.mn.gov/careers Job ID 7286. Applications not submitted through the Careers site will not be accepted.

 

If you are unable to apply online, please contact the job information line at 651.259.3637.

 

Contact:
If you have questions about the position, contact Nella Austin at nella.austin@state.mn.us or 651.201.8005.

[ Reply to This ]        2827

 Case Manager 
 by Editor  08/08/16 
Location: CA 
Salary: $21.20/hr 
Expires 08/20/2016 

Division : Mercy Housing
Location : San Francisco CA US 94102
Property : 480 Ellis Street
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Compensation : 21.20 USD Per Hour
Education : Bachelor's Degree Preferred
Category : Education/Training
Job Deion :
GENERAL DEION:
Works with individual residents or family units to develop appropriate case plans, goals, and follow-up. Provides on-going assessment and support. Assists the residents to utilize community resources to meet individual needs; also works with residents to identify their skills and abilities to promote personal growth. 

JOB FUNCTIONS/RESPONSIBILITIES:                  

1. Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.
 
2. Work with team to ensure building standards are met; participate in wellness checks and unit inspection follow-up.
 
3. Design and implement daily activities that promote Mercy Housing’s program model.
 
4. Participate in weekly site team meetings as requested.
 
5. Advocate on behalf of the residents (public aid, social security, home services, etc.) and make referrals as necessary.
 
6. Develop leadership skills in residents and resident involvement in civic life through programs.
 
7. Participate in organized strategies which enhance best practices and support enhanced quality of resident services.
 
8. Maintain proper records on case management and/or other activities as instructed.  All records should include follow-up plans.
 
9. Attend all required training to ensure individual and professional growth.
 
10. Facilitate youth activities and groups – bringing people together (in buildings where families reside).
 
11. Obtain third-party providers and coordinate delivery of services for support groups under the supervision of credentialed professionals.

12. Create, plan, and implement activities; monitor monthly calendar.


13. Enter resident services activity data into the approved data system(s) in a timely manner.
Job Requirements :
Education: 
Bachelors’ degree in social sciences or related field strongly preferred. 
 
Experience:
Minimum of one year experience working with homeless and/or low and mixed-income populations in addition to experience in child welfare, family work, and substance abuse; have an understanding of low-income and homeless individuals and their specific needs.  Knowledge of crisis prevention, intervention, goal setting, and resolution techniques; should be able to match such techniques to particular circumstances and individuals.
 
Abilities:
• Strong organizational skills.
• Strong verbal, written, and communication skills.
• Ability to handle potentially volatile situations; conflict mediation and negotiation.
• Basic math and analysis skills.
• Ability to develop case plans.
• Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.
• Demonstrate clear, professional boundaries; act in a professional manner.
• Ability to work in a team environment.
• Ability to achieve expected results with residents.

• Understand and commit to the Mission and Values of Mercy Housing.
Open Date : 08/05/16
 

Apply here

[ Reply to This ]        2826

 Director of the Office of Mediation and Conflict Resolution 
 by Editor  08/08/16 
Location: MN 
Salary: $61-90K/yr 
Expires 08/29/2016 

 
 

Job Class:State Program Administrator Coordinator

Working Title:OCDR Program Manager

Who May Apply: Open to all qualified job seekers
Date Posted: 08/08/2016
Closing Date: 08/28/2016
Hiring Agency/Seniority Unit: Bureau of Mediation Services/217-Mediation Services-Confidential
Division/Unit: Mediation Services
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday; 8:00 a.m.-4:30 p.m.
Travel Required: Yes (occasionally)
Salary Range: $29.00-$43.13/per hour; $60,552-$90,055/annually
Classified Status: Classified
Job Summary
 

Job Summary

Bureau of Mediation Services seeks a Program Coordinator for its Office for Collaboration and Dispute Resolution. The Program Coordinator will be responsible for ution of the OCDR mission to serve as a state-wide catalyst in advancing sustainable resolution of matters of public interest, broad use of community mediation throughout Minnesota, and effective collaboration and dispute resolution in state and local government. Job responsibilities include but are not limited to:

  • Provide collaborative public policy dispute resolution services including intake, assessment, process design, convening, mediation, and facilitation.
  • Coordinate the activities of the OCDR to assure compliance with annual ives of the Office and with agency policies.
  • Conduct outreach to educate clients (elected officials, Governor’s office, state agencies, legislature, judicial branch, local units of government, nonprofit organizations and other individuals or entities engaged in public policy disputes) on benefits of collaborative problem solving and availability of OCDR services.
  • Administer OCDR community mediation grants.
  • Provide leadership in expanding the use and understanding of dispute resolution procedures and services.
  • Participate in and support the overall management of the Bureau of Mediation Services.

 

 
Qualifications
 

Minimum Qualifications:

  • Three years of experience working as a mediator and/or facilitator OR a Bachelor’s or higher degree in Public Administration, Personnel/Human Resources, Law/Pre-Law, Sociology, Psychology or closely related field and two years of experience as a mediator OR an equivalent combination of degree and experience.
  • Theoretical and practical knowledge of the dynamics of the alternative dispute resolution process.
  • Ability to design and ute problem solving interventions to assist clients in reaching a consensus-based resolution.
  • Excellent interpersonal and communication skills (writing and oral).
  • Superior human relations skills and the ability to maintain control of the environment and process during mediation and facilitation.
  • Strong computing skills in a PC environment (MS Office, etc.).
  • Strong organizational skills, demonstrated attention to detail and the ability to manage multiple tasks and timelines.
  • Ability to relate to people of diverse backgrounds and experiences.
  • Ability to quickly acquire the knowledge of the roles and relationships of local, state, and federal agencies.

Preferred Qualifications:

  • Formal training and experience in mediation and facilitation of complex, multi-party public policy issues.
  • Advanced degree in a relevant field
  • Experience with program coordination.
  • Ability to work on teams and independently.
  • Ability to adapt to continuous program changes sufficient to work constructively under pressure and cope with ambiguity and setbacks.
  • Leadership skills.
  • Knowledge of laws and regulations concerning data practices, confidentiality and open meetings.  

Additional Requirements

This position requires successful completion of the following:

**A successful candidate must pass an employer reference check** 

It is the policy of the Bureau of Medication Services that all candidates submit a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check

Criminal History Check

Employment Reference Check

Education/License Verification

 
Application Details
 

Why Work For Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

This position at the Bureau of Mediation Services provides the right person a chance to become a specialist in Minnesota’s collective bargaining system, perform varied and challenging duties, and work with many different kinds of people.

How to Apply

Click “Apply” at the bottom of this page. If you are unable to apply online, please contact the job information line at 651.259.3637.

For additional information about the application process, go to http://www.mn.gov/careers.   

Contact

If you have questions about the position, contact Nella Austin at nella.austin@state.mn.us or 651.201.8005.


AN EQUAL OPPORTUNITY EMPLOYER

The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email careers@state.mn.us. Please indicate what assistance you need.

 

[ Reply to This ]        2825

 Executive Communications Specialist 
 by Editor  08/04/16 
Location: CA 
Salary: $20/hr 
Expires 09/01/2016 

Executive Communications Specialist
Unity Care Group 2 reviews - San Jose, CA
$20 an hour
OVERVIEW: Under general direction from the Chief Executive Officer, the Communications Specialist/Writer will be responsible for assigned writing and research projects, performing editorial duties, providing agency social media updates, maintaining CEO’s social medial profiles, compiling, processing and analyzing data, presenting findings, and writing/updating manuals, forms, and white papers.
PAY $20 Hour

DIRECT REPORTS:
• None

QUALIFICATIONS:
Required

1. 4-6 years in Writing, Research, and Analysis
2. Proficient with Microsoft Suite and Statistical Packages
3. Experience in writing manuals, proposals, and procedures
4. Must be able to handle confidential material, have strong follow-up skills
5. Excellent interpersonal skills and ability to communicate effective and interact with senior management
6. Strong written and verbal skills
7. Exceptional organization and time management skills

Preferred
1. Experience in retrieving data as well as presenting results from Senior Level Management
2.BA in S ocial Sciences, Demographics, or Journalism

RESPONSIBILITIES INCLUDE (but not limited to):
General Responsibilities and Project Activity
1. Extensive review and preparation of official response to various issues with recommendations
2. Assist in preparation of presentations, manus, and other project-related topics
3. Archive material studied for future reference
4. Assist in completing summary of report results
5. Review and edit various research documents as needed and submit protocols of edited document.
6. Assist in designing questionnaires and other survey methodologies
7. Attend meetings as needed, review all documentation and prepare response to report for county official
Social Media Updates
1. Update and maintain CEO LinkedIn account
Leadership Manual
1. Meet with CEO to gain understanding of what he wants to convey and thoroughly study materials he provides to assist with content
Blog
1. Prepare Blog to be posted monthly on the website; CEO envisions that some blogs will also be submitted to the San Jose Mercury for editorial publication
Newsletter
1. Compose multiple newsletters for internal and external groups
Program Manuals
1. Work with the program managers to update and create (as needed) a program manual outlining the program including the operating procedures which also needs to be updated annually.
Other duties as assigned.

ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

1. Ability to read and interpret documents and procedure manuals. Ability to write routine reports and correspondence
2. Ability to speak effectively before groups of students or employees of organization
3. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
4. Ability to deal with problems involving several concrete variables in standardized situations
5. Ability to identify negative disruptive behaviors and redirect behavior using mediation techniques
6. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel s, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.
7. The employee must occasionally lift and/or move up to 50 pounds.
8. The employee may be required to make and/or receive physical contact in the process of delivering First Aid/CPR or Handle with Care, or in training to those methods.
9. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
10. Ability to get CPR and First Aid certificate within 30 days of start date, and maintain a current certificate
11. Must clear a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check including fingerprinting before start date and maintain clearance
12. Must clear a health screening, including TB before start date and maintain clearance
13. Must be at least 21 years of age and able to work in a Community Care Licensed Facility
14. Must be able to drive, have a valid driver’s license, clean driving record and maintain a clean driving record.
15. Meet and maintain the minimum vehicle liability and property insurance limits (in order to be insured by our insurance carrier for transportation of residents)

 

Apply here

[ Reply to This ]        2824

 Workers Comp Mediator 
 by Editor  08/04/16 
Location: NV 
Expires 08/30/2016 

Workers' Compensation Claim Consultant

Job ID 
2016-1615
 
Job Location(s) 
US-NV-Las Vegas
 
Category 
Claims
 

More information about this job:

Overview:

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers Compensation Claim Consultant is responsible for the investigation and adjustment of assigned NV and CA claims.  This position may be used as an advanced training position for consideration of promotion to a more senior level claim position.  Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 

Responsibilities:

  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Assess and monitor subrogation claims for resolution.
  • Review and maintain personal diary on claim system.
  • Client satisfaction.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
  • Prepare newsletter articles, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Handle more complex and involved claims than lower level claim positions with minimum supervision.
  • Conduct claim reviews and/or training sessions for designated clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
  • Performs other duties as assigned.
 

Qualifications:

Education and/or Experience

Five or more years claims experience is required.

Bachelor degree is preferred.

 

Computer Skills

Proficient using MicroSoft Office products such as Word, Excel, Outlook, etc.

 

Certificates, Licenses, Registrations

None required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

      

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

Apply here

[ Reply to This ]        2823

 Mediation School Corps 
 by Editor  08/04/16 
Location: NY 
Expires 08/30/2016 

a                               Now Accepting Applications!

AmeriCorps Community Mediation School Corps

Full Time AmeriCorps Positions

Term of Service begins September 2016

 

MEMBERS WILL:

  • Serve at Community Dispute Resolution Centers (CDRCs), grassroots community organizations that provide free and low cost mediation and conflict resolution services to their communities
  • Strengthen partnerships between their host CDRC and local schools by conducting building relationships with school administrators, teachers, staff, and students.
  • Provide case management services as well as a variety of conflict resolution services including mediation, restorative practices, conflict coaching, and conflict management training

 

FULL TIME BENEFITS INCLUDE:

  • A fulfilling personal and professional experience through service!
  • $12,530 Living Allowance
  • $5,775 Education Award
  • Health Coverage
  • 30 Hour Basic Mediation Training
  • Mediation Apprenticeship
  • Advanced Training available in conflict coaching, restorative practices, and other topics
  • Student Loan Forbearance on qualified loans

 

POTENTIAL SITE LOCATIONS:

 

  • Albany
  • Buffalo
  • Hempstead
  • Ilion
  • Jamaica (Queens)
  • New York (Brooklyn/Manhattan)
  • Schenectady
  • Rochester
  • Utica
  • Watertown
  • Yonkers


 

ABOUT COMMUNITY MEDIATION SCHOOL CORPS:  Community Mediation School Corps (CMSC), an initiative funded by the Corporation for National and Community Service and the NYS Commission on National and Community Service, will place AmeriCorps Members in high need and under-resourced urban and rural schools.  AmeriCorps members will provide peer mediation, conflict management training, conflict coaching, and restorative justice-based services in order to advance student social-emotional learning, increase student engagement, and promote positive school climate.  AmeriCorps Members will be hosted by CDRCs and supervised by CDRC Site Supervisors and the Community Mediation School Corps Program Coordinator. 

ABOUT AMERICORPS:  AmeriCorps is a network of local, state, and national service programs that connects more than 75,000 Americans each year in intensive service to meet our country’s critical needs in education, public safety, health, and the environment. AmeriCorps programs focus on work to improve lives, strengthen communities, and foster civic engagement through service and volunteering.

APPLY NOW: Interested individuals who are self-motivated, committed to grassroots community change, and willing to learn should apply to “2016-2017 Community Mediation School Corps” and email a resume, letter of interest, and your site preferences to CMSCAmericorps@nycourts.gov.

 

EOE - People of all abilities are encouraged to apply

Positions are filled based on clearance into facilities

 

[ Reply to This ]        2822

 ADR Administrator 
 by Editor  08/01/16 
Location: MD 
Salary: $38-48K 
Expires 08/12/2016 

Job Title: Civil ADR Administrator - Non-Merit
Closing Date/Time: Fri. 08/12/16 4:30 PM Eastern Time
Salary: $37,801.00 - $47,939.00 Annually
Job Type: CIRCUIT COURT
Location: Towson, Maryland
 

 

 
 
A full-time, non-merit vacancy exists in the Circuit Court for Baltimore County.  Full County benefits are available. 

NOTE:  Interested candidates should email a cover letter, resume, and a list of three references with contact numbers, directly to: circuitcourt@baltimorecountymd.gov   Please state in the subject line, the title of the position for which you are applying.
 Examples of Duties:
Under the supervision of the Family/Civil Case Manager, schedules, promotes, directs, and tracks ADR processes, including pre-trial settlement conferences, mediations, Magistrate's Settlement/Scheduling Conferences and managing civil mediators' compliance with the Court's Civil Mediation program.  Schedules cases in accordance with the Court's ADR policies and procedures.
 
The ADR Coordinator will aid in scheduling, promoting, and tracking ADR statistics for settlement conferences, mediations, and Magistrate's Settlement/Scheduling Conferences.  This individual will also coordinate with other court offices; respond to inquiries from mediators, litigants and attorneys related to case assignment and processing, and any other duties assigned by the Court.  This individual will also be responsible for assisting in the day-to-day administration of the Court's Civil Mediation program.  This will include assignment of mediators, maintenance of the roster of court-approved mediators, orientation for new mediators, and monitoring of mediation results.  This person will also be cross-trained to perform the duties of the Civil and Domestic Case Coordinators.
 Qualifications:
Required Qualifications
Possession of a bachelor's degree from an accredited college or university
plus
at least three years' experience in a court, law office or ADR related field.

A master's degree in conflict resolution or law degree may be substituted for two years of the work experience requirement. 

A 40-hour Basic (or Beginning) Mediation Training Certificate that meets the requirements of Rule 17-106(a) is preferred.
 
Knowledge, Skills and Abilities 
Individuals to be considered for this position must have thorough knowledge of court procedures; exercise a high degree of judgment, tact, diplomacy and competence in dealing with judges, public officials, attorneys, the public and professional personnel. Individuals should also have a thorough knowledge of ADR procedures, including mediation and civil court procedures; have the ability to plan effectively; have familiarity with computers; and be highly capable of carrying out court policies on a continual basis. Finally, incumbents for this position must have the ability to communicate effectively, both orally and in writing and the ability to develop and maintain collaborative and professional working relationships with court personnel.
 Conditions of Employment:

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and subject to the personnel policies and procedures adopted by the Court.  Funding for this position is conditional upon a grant received by the Maryland Mediation and Conflict Resolution Office (MACRO) on a yearly basis.

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

Physical and Environmental Conditions           
The work of this classification is essentially sedentary but may include occasional walking, standing, lifting of boxes or other limited physical activities.

 

 

Apply here

[ Reply to This ]        2821

 Restorative Practices Specialist  
 by Editor  08/01/16 
Location: OR 
Expires 08/15/2016 

Do you believe that people and communities can heal from harm, and those that cause harm can learn from their choices?  Do you want to be part of a growing movement that influences how schools respond to and heal from harm?  Are you passionate about building strong communities, supporting growth and accountability for young people, and contributing to the k-12 school system?

If yes, consider applying to join the team at Resolve as a Restorative Practices Specialist. Resolve has multiple projects assisting schools in implementing school based restorative practices. Restorative Practices are based on a core set of principles that emphasize healing and repair over punishment, inclusion over exclusion, and individual accountability with a high level of community support. The Restorative Practices Specialist is a direct service position for an energetic professional to work with youth, families, and educators in southern Oregon k-12 Schools. Working with Resolve’s Director of Education, this position will help implement school based restorative practices by providing training, technical assistance, consultation and direct services to school staff, students, and families.  

For more information and application instructions please visit our website for the full deion: www.resolvecenter.org

[ Reply to This ]        2820

 Case Manager 
 by Editor  08/01/16 
Location: MI 
Salary: Part-time 
Expires 08/15/2016 

E.U.P. Community Dispute Resolution Center seeks part-time Case Manager to schedule and coordinate mediation cases and assist in office administration. Successful candidate must have: data entry experience; strong grammar and spelling skills; attention to detail; self-motivation; organized; friendly and outgoing. Must be highly skilled with various forms of technology including Microsoft Office and Excel; math aptitude; ability to communicate effectively with people and present positive, professional image; excellent phone skills; able to work with minimal supervision and maintain confidentiality. Must be willing to travel. Bachelor degree preferred. Experience with social media a plus. 16 hours/week. Pay scale based upon experience. Application deadline 8/15/16. Send resume with cover letter and three references to E.U.P. CDRC, P.O. Box 505, Sault Ste. Marie, MI 49783

Apply here

[ Reply to This ]        2819

 Labor Relations Specialist 
 by Editor  07/29/16 
Location: VA 
Expires 08/12/2016 

Job ID 16005014 Date posted 07/29/2016

POSITION SUMMARY:

The Supervisor Labor and Training supports the implementation of all policies and programs necessary to fully support the Human Resource Department ives.    The incumbent is expected to effectively develop necessary programs and support the functions of Labor Relations, training and development, recruiting/selection, compensation, performance management and talent development. Manages the labor relations grievance process and develops a positive working relationship with the labor organization(s) on site. Assists the Human Resource Manager with issues related to benefits, training, compensation, recruitment, personnel, administration and employee relations.

 

PRIMARY RESPONSIBILITIES:

• Proactively address employee relations’ issues and bring to acceptable resolution.

 

• Manages labor relations program of organization: Analyzes collective bargaining agreement to develop interpretation of intent, spirit, and terms of contract.

 

• Advises management and union officials in development, application, and interpretation of labor relations policies and practices, according to policy.

 

• Arranges and schedules meetings between grieving workers, supervisory and managerial personnel, and Labor Union to investigate and resolve grievances.

 

• Prepares statistical reports, using records of actions taken concerning grievances, arbitration and mediation cases, and related labor relations activities, to identify problem areas.

 

• Assist on matters pertaining to negotiations, grievance cases, arbitrations, federal and state labor legislation, etc.

 

• Lend support to the Performance Management process in terms of Workforce and Succession Planning, Training of Supervisors and Managers.

 

• Develop and coordinate training programs to support plant/business initiatives as it is related to skill enhancements of hourly, professional, and supervisory employees.

 

• Oversees the Training Compliance Programs for Quality and Safety to ensure the health of the systems at the factory. 

 

• Supervises 2-3 Training Coordinators to ensure that on-the-job training is effectively taking place and employees are gaining the necessary skills to perform their jobs.

 

• Perform all other duties as assigned.

 

Qualifications

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

Bachelors of Science Degree in Communications, Human Resources Management, or comparable academic discipline.  PHR and/or SPHR certification preferred.

 

EXPERIENCE:

2-5 years of manufacturing experience in Human Resources or Labor Relations role.

 

1-2 years of experience supervising hourly or hourly non-exempt positions preferred.

 

SKILLS:

• Exhibit generalist capabilities and possess competency in Labor Relations training and development, recruiting/selection, compensation, performance management, and labor relations.

 

• Must demonstrate strong Interpersonal skills and problem solving ability.

 

• Strong communication skills (verbal & written)

 

• Strong interpersonal skills, including building rapport at all levels of an organization

 

• Employee relations experience

 

• Excellent Organizational skills

 

• Ability to prioritize

 

• Good training, presentation and facilitation skills

 

• Knowledge of Word & Excel

 

• Reading comprehension skills/contract interpretation skills

 

*LI-AH1

 

 


The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
 
 
[ Reply to This ]        2818

 Case Manager 
 by Editor  07/29/16 
Location: NY 
Expires 08/10/2016 

Case Manager
Mediation Matters - Glens Falls, NY
Part-time

The Case Manager, under the supervision of the Program Manager, will primarily responsible for doing intake and case coordination for the Warren County Family Court. The position is funded in large part by a grant from the New York State Office of Court Administration.

Mediation Matters, Inc. was founded in 1979 as a non-profit, community-based organization to provide the skills and processes that help people handle conflict in a constructive way. The Center specializes in providing mediation and conflict resolution skills, training and consulting. Offices are located in Glens Falls, Albany, Saratoga Springs, and Schenectady NY.

Job duties will include, but are not limited to, relationship development and management with court/county personnel; case management: intake, managing referrals, and working with the case management database; some education and outreach about Mediation Matters programs; administrative functions; supporting co-workers to meet the needs of the volunteers; and other duties as needed.

Travel ability to the courts or other Mediation Matters offices is preferred.

Qualifications: Good written and oral communication skills, computer literacy, flexibility, and creativity. Mediation training/understanding is a plus.

Salary and Hours: This position is part-time and located in Mediation Matters office space in Lake George, NY. Salary is commensurate with experience. Mediation Matters contributes to basic individual healthcare plans.

To apply, please send a letter of interest outlining applicable skills, résumé, and three references to:

Sarah Rudgers-Tysz - Executive Director
Mediation Matters
10 N. Russell Road, 2nd Floor
Albany, NY 12206

Job Type: Part-time

Required experience:

  • Conflict Resolution recommended: 1 year

Apply here

[ Reply to This ]        2817

 Case Administrator 
 by Editor  07/26/16 
Location: MA 
Expires 08/10/2016 

Case Administrator

Job ID 
Boston - 2016-1187
 
Job Location(s) 
US-MA-Boston
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you seeking a career opportunity in a fast-paced, challenging and rewarding environment? For over 90 years, the American Arbitration Association has successfully helped people resolve disputes through arbitration and mediation.

 

This position will be based in our Employment & Elections Division in Boston, MA. As a Case Administrator, you will be primarily responsible for providing a high-level of case administration in accordance with the rules and procedures of the Association. This position entails a high degree of contact with clients and their representatives as well as arbitrators and mediators, and requires a reliable, detail-oriented individual who possesses a professional, customer service and goal oriented demeanor.

 

You will work alongside a dedicated team of colleagues, and you will also be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.

 

 

Responsibilities:

  • Initiate and maintain the efficient flow of information between the parties and neutrals and assist with ensuring compliance of all applicable rules.
  • Select, appoint and/or create lists of appropriately and well-qualified arbitrators and mediators to propose to parties from AAA’s roster based on deion and respective party’s request.
  • Manage the administrative and financial administration of assigned cases; maintain accurate financial records including collection of fees and expenses; maintain accurate information from the initiation of a case to its completion in electronic case management system; maintain uniform files in accordance with corporate standards, including electronic files and system records.
  • Understand and comply with existing billing, disbursement and collection policies and practices and communicate these effectively to all involved parties, advocates and neutrals.
  • Understand content and context of the rules; use independent judgment to evaluate their application to different cases.
  • Proactively identify case management issues and take appropriate action to resolve case issues as these arise.
  • Inform and educate clients on ADR processes, displaying knowledge of when and how ADR processes should apply.
  • Communicate with parties and neutrals in a timely, courteous and professional manner in order to expedite the process within the scope of the AAA rules and procedures and provide fast, effective and fair service to all clients and stakeholders.
  • Serve as customer service representative and recognizes potential future business when answering general inquiries; respond to inquiries about the AAA with accurate and precise information, in a timely manner, and with a strong focus on customer service; develop and foster long-term relations with customers forming a high level of trust and respect in the AAA and our services.
  • Communicate customer feedback for improvement to immediate supervisor on a regular and consistent basis; ensure dedication to meeting the expectations and requirements of customers; gets first hand customer information and uses it for improvement in the delivery of AAA services and gains their trust and respect.
  • Evaluate inquiries and ensure that the information is shared with the appropriate office contact.
  • Develop familiarity with the responsibilities of arbitrators and mediators; provide feedback on panelists to appropriate staff; evaluate arbitrator removal requests and challenges, and recommend areas for panel recruitment when a deficiency exists.
  • Research, design and implement innovations and improvements to the AAA’s customer service methods and practices; make well-formed decisions that are consistent with established policies, based on a mixture of analysis and experience.
 

Qualifications:

The ideal candidate will be a reliable, collaborative, production-oriented person with good communications skills (written & verbal), and who prides themselves on accuracy and thoroughness.

 

Education & Experience: Bachelor’s degree in a business or legal studies; 2 years of relevant experience; or an equivalent combination of education and experience.

 

Computer Skills: Intermediate proficiency with Microsoft Outlook, Word and Excel.

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2816

 Mediation Coordinator 
 by Editor  07/26/16 
Location: NY 
Salary: $50-70K 
Expires 08/10/2016 

Job ID:
   
# of Positions:
 
236534
1
 
Business Title:
 
Mediation Coordinator
 
Civil Service Title:
 
COMMUNITY COORDINATOR
 
Job Category:
 
Policy & Analysis
 
Career Level:
 
Experienced (non-manager)
 
Title Code No:
 
Level:
 
56058
00
 
Proposed Salary Range:
 
$ 50,000.00 - $ 70,000.00 (Annual)
 
Work Location:
 
66 John Street, New York, Ny
 
Division/Work Unit:
 
OATH-Tribunal
 
 
   
 
   
 
 
     
 
         
 
Job Deion
 
The New York City Center for Creative Conflict Resolution (“Center”), under the auspices of the Office of Administrative Trials and Hearings (OATH), is a newly designed citywide conflict resource center launched in May 2015.  Its mission is to serve as an internal conflict support for City government and to assist City agencies and their employees in managing and resolving conflict in positive ways. The Center is committed to developing and employing innovative conflict responses that are accessible, professional, non-punitive, educational and cost-effective.

The Mediation Coordinator will play a critical role in developing the Center’s initiatives, helping to develop and manage client relationships with key personnel throughout City government agencies and expanding awareness of OATH’s Center for Creative Conflict Resolution. The Mediation Coordinator’s responsibilities will include but are not limited to:

• Development and implementation of marketing and outreach strategies to further increase the visibility of the Center and its services and the referral of cases for mediation
• Developing educational techniques to promote the Center’s services to city agencies and employees
• Proactively conducts conflict consultations to assist new and existing clients to identify and think through difficult conflicts in the workplace, and to help them determine which are appropriate for mediation or better handled by other means
• Conducting case development of the Center’s mediation referrals to maintain quality control of pre-mediation procedures, and to ensure parties and representatives are well informed of the process
• Conducting data collection protocols and post mediation surveys; producing statistical reports as required
• In coordination with OATH’s Assistant Commissioner for Public Affairs, developing marketing and public awareness efforts utilizing social and print media and maintaining the Center’s website and generating supplementary outreach materials
• Creating brochures, and other materials
• Providing assistance to the Center’s staff to increase the capacity and effectiveness of local outreach and direct services
• Supporting the Director with mediation and conflict management training
• Co-mediating complex workplace disputes as needed
   
 
Minimum Qual Requirements
 
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
   
 
Preferred Skills
 
Preference will be given to candidates who can demonstrate exceptional communication, public speaking and interpersonal skills; excellent writing, organizational and analytical abilities; substantial experience in case management, marketing or program development and research in a dispute resolution or mediation program; experience in understanding and managing work place conflict and demonstrated interest in mediation and conflict resolution. Minimum of 2 years mediation experience a must. Workplace mediation experience preferred. History of volunteerism, such as service in the AmeriCorps or Peace Corps, is viewed favorably.
   
 
To Apply
 
Applicant must be a New York City resident within 90 days of appointment.  Interested candidates should apply online via NYC Careers on the NYC.gov website (http://www.nyc.gov/html/careers/html/home/home.shtml). No telephone calls, faxes or personal inquiries please.  Only those candidates under consideration will be contacted.
For more information about OATH, visit us at:  www.nyc.gov/oath
 
   
 
Residency Requirement
 
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
   
 
       
     
   
   

Apply here

[ Reply to This ]        2815

 Case Management Assistant 
 by Editor  07/18/16 
Location: NY 
Expires 07/30/2016 

Case Management Assistant Vacancy with SICANA, Inc. New York

SICANA, Inc. provides ICC Arbitration and other ICC dispute resolution services in North America and is currently recruiting an Administrative Assistant for a case management team based in New York City.

As a leading international arbitral institution, the International Court of Arbitration® of the International Chamber of Commerce® ("International Court of Arbitration") attracts a growing caseload from all over the world. The cases are administered by specialized teams with knowledge and experience of the major legal and cultural traditions. Each team is headed by a Counsel and assisted by two or three Deputy Counsel, and two or three assistants.

SICANA, Inc. provides ICC Arbitration and other ICC dispute resolution services in North America and is currently recruiting an Administrative Assistant for a case management team based in New York City. The ideal candidate will be experienced in handling a wide range of administrative and support tasks, highly organized, detail-oriented, and able to multitask effectively and work autonomously with initiative.

The role involves administrative tasks including handling daily mail, preparing Court's documents and notifications, filing, drafting letters and responding to different queries by email and phone; managing database for the Court; tracking payment to arbitrators and reimbursement of advance on costs; acknowledging receipt of credits and issuing reminders for payments; and performing other tasks and duties as assigned.

Qualifications:

  • Bachelor's degree or equivalent
  • Excellent oral and written English communication skills
  • Proficiency in MS Office Suite
  • Demonstrated strong interpersonal, administrative and organization skills
  • Relevant experience in a legal environment is desirable
  • Interest in international commercial arbitration

If you would like to be considered, please send your resume and a cover letter by email to sicana-applications@iccwbo.org . Candidates should specify "SICANA Case Management Assistant vacancy" in the subject line of their email application. Applications with no cover letter will not be considered.

*Please note that due to the anticipated level of response, we will only contact those candidates who closely fit the criteria. No phone calls please.

APPLICATION DEADLINE July 29, 2016

Start date: Immediate

http://www.iccwbo.org/Job-opportunities/2016/Case-Management-Assistant-Vacancy-with-SICANA_-Inc-New-York/  

Cross-posted from Straus Institute Listserv
[ Reply to This ]        2814

 Labor Relations Representative 
 by Editor  07/18/16 
Location: CA 
Salary: $105-126K/yr 
Expires 08/01/2016 

Job Title: Labor Relations Representative
Closing Date/Time: Continuous
Salary: $50.52 - $60.62 Hourly
$4,041.36 - $4,849.84 Biweekly
$8,756.28 - $10,507.99 Monthly
$105,075.36 - $126,095.84 Annually
Job Type: Full-Time
Location: Throughout the County of Santa Clara, California
Final Filing Date: Continuous
 

 

 
 
Under direction to perform professional level labor relations staff duties.
 
 
 Typical Tasks:
  • Serves as the chair or a member of a negotiating committee;
     
  • Develops negotiating proposals;
     
  • Researches, analyzes and costs union and County proposals;
     
  • Bargains within established limits;
     
  • Writes contract language;
     
  • Implements or assists in the implementation of negotiated agreements and arbitration awards;
     
  • Serves as a subject matter expert in meetings with the Board of Supervisors, department/agency heads and other County staff;
     
  • Consults and provides advice to operating departments regarding contract interpretation, Merit System Rules, Employee Relations Ordinance, State labor law, disciplinary actions and grievance handling;
     
  • Determines grievances that will be arbitrated or settled;
     
  • Selects arbitrators;
     
  • Prepares grievances for arbitrators by defining the issue, interviewing witnesses, and collecting other information;
     
  • Prepares and presents or assists in the presentation of cases in mediation, arbitration or mediation/arbitration;
     
  • Prepares and presents, or assists in the presentation of discipline appeal cases to the Personnel Board or hearing officer;
     
  • Develops and maintains communications with labor organization representatives;
     
  • Develops and implements training programs on labor relations topics;
     
  • Coordinate various division and county staff as required by assignments, e.g., serving as negotiating committee chair, and implementing agreements;
     
  • May supervise subordinate professional and clerical staff;
     
  • May be assigned as a Disaster Service Worker as required;
     
  • Performs other related duties as required.
 Employment Standards:
Education, training and experience, which directly demonstrates the possession and application of the following knowledge, skills and abilities.
 
Training and Experience: The knowledge and abilities required to perform this function are acquired through training and experience equivalent to possession of a Bachelor's Degree from an accredited college or university
 
PLUS

Three (3) years of progressively, responsible administrative experience, at least one (1) year of which was in the field of labor relations as a representative.
 
Possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County Driver's Permit.
 
Knowledge of:
  • Principles of collective bargaining;
     
  • Laws relating to labor relations with emphasis on California public sector laws, regulations and court decisions;
     
  • Principles of organization and management;
     
  • Research and data collection techniques;
     
  • Communications techniques for gathering, evaluating and transmitting information;
     
  • Methods of dispute resolution;
     
  • Grievance procedures;
     
  • Current labor relations practices, trends and major problems in the public sector;
     
  • Some positions may require detailed knowledge of Santa Clara County personnel and payroll systems.
 Ability to:
  • Successfully negotiate a labor agreement;
     
  • Initiate, plan and complete assigned duties with a minimum amount of supervision;
     
  • Perform research, analysis and evaluation of facts and conflicting evidence;
     
  • Reason logically and reach sound conclusions;
     
  • Learn higher level labor relations skills;
     
  • Communicate effectively through clear and concise written correspondence and oral presentations;
     
  • Establish working relationships with various labor organizations and management staff;
     
  • Persuade and justify recommendations.
Employment Standards (Advancement)
Prior to advancement to the higher compensation levels of this class, incumbents must have demonstrated the following abilities:
  • Chair County negotiating committees successfully negotiating comprehensive labor agreements with significant unique features;
     
  • Develop and present cases to an arbitrator/hearing officer demonstrating proficiency and command of all aspects of the development and presentation;
     
  • Perform research, analysis and evaluation of conflicting facts and evidence;
     
  • Analyze and cost complex negotiating proposals and develop alternatives within general limits;
     
  • Implement a labor-management agreement;
     
  • Resolve a variety of labor-management disputes;
     
  • Establish and maintain effective working relationships with various labor organizations and management;
     
  • Reason logically and exercise sound judgment under pressure;
     
  • Work effectively with considerable independence of action;
     
  • Direct and conduct meeting and discussions.
  • Apply here

 

 

 

 

[ Reply to This ]        2813

 Associate Ombuds 
 by Editor  07/15/16 
Location: CA 
Salary: $76-95K/yr 
Expires 08/05/2016 

jobs.ucsb.edu/applicants/Central?quickFind=190365  
20160293  
Single Hire  
06-20-2016  
Open Until Filled
07-11-2016  
 
0731  
ADMIN ANL PRN 2  
Associate Ombuds  
The Office of the Ombuds is a confidential, impartial, informal, and independent resource for conflict prevention, management, and resolution that serves all members of the UCSB community, including faculty, staff, students, and anyone with a campus-related concern. The Office assists those who seek guidance with the resolution of academic or administrative issues and disputes. The Office is a confidential, and impartial place to express concerns. The Office helps campus members strategize about their situations, identify serious issues, identify options, informally resolve disputes, manage conflict, and learn more productive ways of communicating. The Office is not authorized to receive notice of behalf of the University of California about the existence of a problem.  
OMBD-Ombudsman Office  
 
BD-Fiscal, Management and Staff Services  
B-Professionals (e.g., SAO, Analyst, Computer Network Technologist)  

A little help? Go to Salary Scales

76,200.00  
95,000.00  
Yearly  
Salary is competitive and commensurate with experience. Starting offer range $76,200 -$95,000/yr.  
100%  
Monday - Friday  
8:00am - 5:00pm  

A little help with Contracts? Go to Employment Agreements

Career  

A little help? Go to General Information on Limited Appointments

 
No  
The Associate Ombuds position provides impartial, informal, independent and confidential conflict resolution services to the campus community; constituencies may include staff, faculty, and students. Services include individual and group needs assessment and coaching on a wide range of conflict management techniques; referrals to appropriate internal and external resources; facilitation of effective dialogue on sensitive issues; informal mediation; developing and presenting workshops on conflict-related topics; and assessing the campus climate, noting patterns of concern, and making recommendations to the Campus Ombuds for systemic change that will enable faculty, staff and students to thrive. The Associate Ombuds is recognized as a campus expert regarding the nature of conflict and conflict resolution and mediation techniques and principles; and has expert knowledge of the appropriate role of the Ombuds, the IOA Code of Ethics and Standards of Practice. In consultation with the Campus Ombuds, the Associate Ombuds handles cases with little or no campus precedent to resolve the most complex issues with campus-wide impact. Mitigates risk by resolving disputes before they result in a formal grievance or litigation, including bullying, sexual harassment, and discrimination. Under the general direction of the Campus Ombuds, exercises independent judgment in the intake, informal inquiry, and resolution of concerns and in establishing strategies for the resolution of identified problems. In collaboration with the Campus Ombuds, has significant impact and influence on campus policy by providing upward feedback to campus leaders and key administrators. Assumes temporary responsibility for the Office in the absence of the Campus Ombuds.  
Advanced degree and two years' experience in counseling, dispute resolution, organizational psychology, or related field. Proven ability to work both independently and collaboratively to resolve problems. Good judgment and ability to handle confidential information appropriately. Demonstrated skill in writing and speaking on complex and sensitive issues.  
Certified Organizational Ombudsman Practitioner or equivalent practice within IOA standards. Relevant training and experience as an ombuds, dispute resolution practitioner, and/or mediator. Ability to recognize and de-escalate crises. Ability to maintain empathy and positivity under stress. Experience as facilitator, trainer and/or presenter. Experience in researching, analyzing findings, and applying knowledge. Competency in diversity and multiculturalism. Knowledge of structure, policy and best practices in a large complex institution, UC preferred.  

A little help? Go to Driver's License Requirements or Background Check Guidelines

Satisfactory completion of a fingerprint background check  
 
Other Document (1)
Other Document (2)
Other Document (3)  
Resume
Cover Letter  
Job Deion

A little help? Go to Exempt vs. Non-Exempt Employees

Exempt  
99 - Non-Represented (PPSM)  
E  
MSP  
F  
 
 

A little help? Go to Degree of Supervision

General direction  

Continuously=Activity occurs > 66%
Frequently=Activity occurs 33% to 66%
Occasionally=Activity occurs < 33%
Not Applicable=Activity does not exist

 
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Job Duties
Total Percentage of Duties:100

5 Records
Order of
Imp
Essen
Duty
%Freq.FunctionDuties
1 Yes 35 Daily Complaint Resolution and Referral
Provide impartial, informal, independent and confidential conflict resolution services to all members of the UCSB campus community, focusing primarily on staff issues. Utilizing expert conflict resolution and mediation techniques and skills, works with individuals and/or groups to present a range of options to resolve conflict, including complex and/or difficult cases, by candidly discussing problems and issues, opening channels of communication and referrals to appropriate university resources, providing conflict resolution coaching, and mediating cases when needed. Consults with department managers and appropriate individuals to develop cooperative strategies for resolving concerns and complaints. Conflict resolution services can include shuttle diplomacy, consultation, mediation and problem solving as well as coaching individuals on strategies and methods to manage their own conflicts. Uses expertise to identify issues and provide effective options, recognizing policy, legal and practical implications. Works independently, but under the overall direction of the Campus Ombuds, keeping the Campus Ombuds informed of potentially controversial and/or complex matters and implications of work performed.
2 Yes 30 Daily Consultation
Serves as an institutional resource to other offices on Campus for resolving complaints. Has thorough understanding of all applicable laws, rules, regulations, policies and procedures. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Using expert interpersonal communication skills (such as: effective listening, discernment, empathy and sensitivity skills), works effectively with a broad range of diverse populations within a complex and multi-layered organization. Provides on-going case consultation primarily to staff, but is available to undergraduate and graduate students as well. Uses expertise to understand the risk and liability issues of a large, complex academic and research institution, including the principles of university governance and academic freedom.
3 Yes 15 Daily Training and Program Coordination
Evaluates training needs. Develops and implements training programs and educational materials in the areas of conflict resolution, communication, bullying and civility for members of the UCSB campus community. Establishes and maintains effective working relationships at all levels of administration. Conducts conflict resolution needs assessments for campus departments and designs and conducts tailor-made training on conflict resolution as well as campus-wide trainings on bullying, communicating effectively during conflict, dealing with difficult situations and behavior in the workplace, mediation, managing conflict, and other topics.
4 Yes 10 Daily Outreach and Special Projects
Independently performs the most complex research and studies for internal department constituents and serves as a professional leader and expert resource for others in the profession. Conducts outreach and presentations about the Ombuds Office. Interacts and networks, on a confidential basis, with other Ombuds across the country to enhance skills in Ombuds work. At the request of the Campus Ombuds, serves as the Campus Ombuds' proxy at committee or ad hoc meetings.

Apply here

[ Reply to This ]        2812

 Mediation Corps 
 by Editor  07/15/16 
Location: MD 
Expires 08/01/2016 

Member Duties : AmeriCorps Mediation Specialists will receive and generate specialized mediation referrals by conducting presentations and workshops. The three areas of focus are; Prisoner Re-entry Housing, Education, and Veterans & Military Families. For example, Re-entry Mediation Specialists will follow mediation cases from referral and intake (at the prison,) to case management (at the service site,) to mediation in the prisons, concluding with follow-up surveys. Similarly the school based and veterans positions will make presentations, conduct workshops, and provide mediation. All AmeriCorps members will mediate cases, conduct case management, and collect data. Over 50 hours of training is provided. Possible service sites include: Annapolis, Baltimore City, Bethesda, Easton, Hagerstown, Largo, Leonardtown, Salisbury, Takoma Park (Statewide), Westminster. EMAIL YOUR DESIRED SERVICE LOCATION(S) to hopebraveheart@gmail.com. Positions are pending funding approval.
 
Program Benefits : supportive and proactive staff ,  Living Allowance ,  Education award upon successful completion of service ,  Childcare assistance if eligible ,  Health Coverage ,  Training ,  Stipend . 
 
Terms :
Car recommended . 
 
Service Areas :
Housing ,  Education ,  Ex-Offender Reentry . 
 
Skills :
General Skills ,  Willingness to learn . 

 

Apply here

[ Reply to This ]        2811

 Community Administrator 
 by Editor  07/15/16 
Location: WA 
Salary: Part-time 
Expires 07/28/2016 

CHI is a non-profit educational organization founded in 1980 to promote international understanding and goodwill through people-to-people exchanges. We believe that the best way to build bridges of friendship and trust among people is to experience directly each other’s customs, languages and values. CHI aspires to share the benefits of cultural interchange with the many nations of the earth in the deeply held conviction that such exchanges ultimately contribute to a more prosperous and peaceful world

The Community Administrator (CA) is an independent contractor and is the first point of contact with the Host Family and Au Pair participants in the region. CAs are responsible for the promotion and recruitment of Host Families in their region. CAs interview local Host Families in their area to evaluate whether or not they are appropriate participants for the program. CAs are also responsible for orienting and supporting Host Families and Au Pairs in their area and ensuring the adherence to program regulations established by the U.S. Department of State. The CA is supervised by the Regional Administrator.

Specific responsibilities for the Community Administrator include the following :

  • Promote the program in their area, and nationwide, to potential host families through local advertising, social media, word-of-mouth and other promotion
  • Interview in person all new Host Families to evaluate appropriateness for the program
  • Orient au pairs as needed upon their arrival into the host family home to ensure a smooth adjustment
  • Ensure that the au pair will be met at the airport by host family
  • Contact the au pair and host family within 48 hours of arrival
  • Meet in person with the host family and au pair within two weeks after arrival
  • Be the liaison between the host family, au pair, your Regional Administrator and the CHI main office
  • Plan and implement monthly meetings/cultural activities with the au pairs and phone contact with host families
  • Ensure that the au pair fulfills the educational requirements of the program
  • Be available to the au pair and host family for counseling, support and conflict resolution during the au pair program
  • Assist with providing alternative housing for the au pair in case of an emergency
  • Plan and coordinate an annual Family Day event
  • Ensure that all required program forms and reports are submitted to CHI on time
  • Ensure adherence to all program regulations established by the U.S. Department of State

Preferred Experience: Sales and marketing; Counseling, mediation and conflict resolution; Work with diverse populations and personalities; Traveling/living abroad; Up-to-date computer skills and comfort using social media

Compensation: The Community Administrator is a part-time, non-salaried, home-based position in which the compensation is based on the number of host families recruited in the CA’s region.

ONLY INTERESTED PERSONS SUBMITTING BOTH A COVER LETTER AND RESUME WILL BE CONSIDERED.

Job Type: Part-time

Job Location:

  • Seattle, WA

Required education:

  • High school or equivalent

 

Apply here

 

[ Reply to This ]        2810

 Employee Relations Consultant 
 by Editor  07/11/16 
Location: CA 
Expires 07/30/2016 

Human Resources

Employee Relations Consultant/Investigator

El Dorado Hills

Job Requisition Number

8006BR

Locations where job may be based

El Dorado Hills

Work Schedule

Full Time

Employment Type

Regular Term Employee

There's never been a better time to join Blue Shield!

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.
We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Job Details

The job of the Employee Relations Consultant/Investigator serves as a strategic human resources business partner to the organization for the purpose(s) of aligning business ives with policies and practices that lead to effective leadership behaviors and an excellent employee experience. Through a strategic partnership with management, interprets and applies federal, state, local, and company policies, procedures, laws and regulations to ensure an engaging employee experience in achieving:
 

  • All Californians have access to high-quality health care at an affordable price and,
  • A Great Workplace


The job of the Employee Relations Consultant/Investigator is to provide effective consultation to management during the issue resolution process. He/she provides support for performance management, leadership development, investigations, employment grievances, government agency complaints, and researches state and federal laws to ensure compliance throughout the organization. They will advise managers and employees on the interpretation of policies and procedures, and manages and participates in planning, developing, recommending and implementing employee relations programs and policies to ensure equitable treatment of employees. Responsible for the development of processes and metrics that support the achievement of the organizations business goals.

ESSENTIAL AND RELATED FUNCTIONS: 
 

  • Develops, recommends and deploys innovative workplace practices to create exceptional employee experiences and to attain common goals and ives.
  • Investigates allegations, such as, but not limited to: harassment, discrimination, working conditions, security and safety, disciplinary actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
  • Analyzes trends and metrics to develop solutions, programs and policies.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Ensure compliance with Federal, State, and local employment law requirements.
  • Partner with Talent and Organizational Design to enhance management and leadership capabilities.
  • Assist with the development of management training classes on employment law and company policies and procedures.
  • Coordinate responses to state and federal agency charges and litigation including working with outside counsel, preserving, collection and distribution of documents as required/requested by legal counsel, scheduling attorney interviews with employees, representing BSC at hearings, settlement conferences and mediations.
  • Attends legal hearings (e.g. Worker’s Compensation, unemployment, etc.) for the purpose of providing testimony and monitoring proceedings.
  • Researches wage and hour related issues such as back pay and overtime. Resolves by explaining, educating and recommending appropriate corrective actions to remain in compliance with FLSA and Wage and Hour laws.
  • Partners with Employee Relations Partners to recommend solutions to HR Business Partners when trends and themes indicate intervention required with either employees or leaders.
  • Performs case management as it pertains to employment issues regarding compliance or policy for the purpose of ensuring maximum risk mitigation for all parties involve.
  • Prepares written materials (e.g. case notes, correspondence, required state & federal compliance reports, employment law documents, formal investigation reports etc.) for the purpose of providing documentation and/or conveying information.
  • Participates in meetings, workshops and seminars as assigned for the purpose of conveying and/or gathering information required to perform employee relations functions.
  • Performs other duties as assigned.


KNOWLEDGE AND SKILLS: 
 

  • Must possess considerable knowledge of management-employee/labor relations; the principles, practices, and procedures of Human Resources Management.
  • Must be able to research information and analyze data to arrive at valid conclusions, recommendations and plans of action.
  • Must be able to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing.
  • Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
  • Must possess knowledge of statutory laws and regulatory requirements including Fair Employment Practices, Title VII of the Civil Rights Act, Rehabilitation Act, Wage and Hour Laws, ERISA, Section 125, FMLA, EEOC, ADA, Workers’ Compensation, State Disability, Unemployment and the NLRA.
  • Must demonstrate successful influencing and negotiation skills, including the ability to gain consensus and to develop a cohesive recommendation considering multiple perspectives.
  • Must demonstrate skills in utilizing the computer and various HRIS software programs.
  • Ability to create a work atmosphere which encourages trust, innovation and high performance.

Job Required Education/Experience

EDUCATION AND WORK EXPERIENCE: 
 

  • Bachelor’s degree in Human Resources or related field.
  • PHR certification (PHR-CA or SPHR preferred).
  • 8+ years related work experience (experience in Employee or Labor Relations and Organization Effectiveness preferred).
  • Ability to communicate effectively and professionally in high stress situations.
  • Ability to work with senior leaders, managers and employees remotely through the telephone and internet locations.
  • Ability to assess situations and identify appropriate responses effectively and efficiently.
  • Ability to work with and in remote locations.
  • Ability to travel 30-40%.

.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Sourcer

#LI-LC1

[ Reply to This ]        2809

 Assistant Alternative Dispute Resolution (ADR) Coordinator 
 by Editor  07/11/16 
Location: NY 
Salary: $69-90K/yr 
Expires 07/30/2016 

Assistant Alternative Dispute Resolution (ADR) Coordinator
The New York State Unified Court System - Albany, NY
$68,803 - $90,095 a year

The Assistant ADR Coordinator will supervise the Division of Professional and Court Services ADR Office staff in NYC and leton-on-Hudson in their CDRCP related work.

This position, under the direction of the ADR Coordinator, will be responsible for the day-to-day management of New York’s renowned statewide network of Community Dispute Resolution Centers Program (CDRCP).

Responsibilities include all aspects of fiscal and programmatic development and monitoring including yearly planning, site visits, training, presentations, and research and exploration of new initiatives where feasible.

Responsibilities also include serving as liaison to local courts and communities regarding the work of local CDRCs as well as professional associations dedicated to community mediation. The ideal candidate will also work with the ADR Coordinator in promoting, developing and managing court-annexed ADR initiatives.

Qualifications: Bachelor’s degree from an accredited college or university and three (3) years of relevant experience; or Master’s degree in Public or Business Administration from an accredited college or university and two (2) years of relevant experience; or an equivalent combination of education and experience. Strong preference will be given to applicants with Alternative Dispute Resolution experience.

Please view the full employment announcement at: http://www.nycourts.gov/careers/statewide/1608.pdf

Salary: $68,803-$90,095

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • Alternative dispute resolution and supervisory: 3 years

 

[ Reply to This ]        2808

 Ombudsperson 
 by Editor  07/11/16 
Location: OR 
Salary: $90-115K 
Expires 07/28/2016 

UO Ombudsperson
Office of the President

Posting: 16033
Location: Eugene
Closes: Open Until Filled

 

Reports to: UO President

Term: 1.0 FTE for 12 months (renewable annually)

Salary Range: $90,000 - $115,000

Closing date: Open until filled                                                              

The University of Oregon (UO) President’s Office seeks applications for UO Ombudsperson. The University Ombudsperson is a designated neutral and impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to University students, staff, faculty, and administrators.  The Ombudsperson is not an advocate for any individual or for the University, but rather acts as an advocate for fairness and healthy campus conflict resolution.  The Ombudsperson does not provide legal advice or psychological counseling.

The Ombudsperson directs all aspects, functions, direction, staff, and budget of the University Ombuds Program.  Outside this limited supervisory role, the Ombudsperson does not have the power to make any decisions as to the ultimate resolution of a conflict and does not have the power to reverse any decisions made or actions taken by the regularly constituted University authorities.  This position supplements but does not replace the University’s existing resources and processes for conflict resolution.

The Ombudsperson and the Ombuds Program are independent of existing administrative structures and the Ombudsperson reports directly to the University President. The Ombudsperson does not accept notice on behalf of the University.  The Ombudsperson may prepare periodic reports for the President and the University community based on anonymous aggregate data, so long as these reports do not compromise confidentiality of communications.

The Ombudsperson is designated a confidential resource for Title IX purposes and therefore will have responsibility to provide appropriate, trauma-informed responses to individuals reporting sexual misconduct on campus.

Deion of Duties:

  1. (60%) Provide confidential and informal assistance to members of the University community by listening to concerns, clarifying issues and interests, helping generate and evaluate options, providing information and referrals, facilitating conversations, and, in appropriate cases, serving as a mediator.
  2. (25%) Report anonymous trend data to the President; serve as a campus resource for those formulating or modifying policies and procedures; and provide periodic trainings, workshops, presentations, and other conflict resolution resources for the campus.
  3. (10%) Oversee Ombuds Program, including supervising staff and conducting outreach efforts on campus.  The Ombudsperson will supervise one Officer of Administration and up to two interns.
  4. (5%) Perform other duties as assigned.

Minimum Required Qualifications:

  1. Bachelor’s degree from an accredited institution in appropriate field, such as communication, psychology, law, conflict resolution, or organizational development.

Required Professional Competencies:

  1. Demonstrated skills, knowledge, and substantial work experience in the following areas:

a.    Communication.  An Ombudsperson must have excellent verbal and written communication skills, including the ability to communicate effectively and respectfully with individuals from diverse backgrounds and with diverse groups of individuals at all levels of the university community.  The Ombudsperson must be able to conduct outreach efforts to increase the visibility of the Ombuds Program and ensure that accurate information about the Ombuds Program is disseminated.

b.    Neutrality and confidentiality. The Ombudsperson must remain non-judgmental and exercise independent judgment and prudence in dealing with sensitive, confidential matters.  The Ombudsperson must maintain strict confidentiality, and demonstrate the ability to treat sensitive or confidential information appropriately.

c.     Problem-solving, decision-making, and strategic thinking. The Ombudsperson must be able to work with visitors to clarify problems, gather and analyze relevant information, and develop appropriate options and actions.

d.    Conflict resolution.  The Ombudsperson must have a deep understanding of conflict and the ability to help parties resolve disputes. The skills required in this area include helping visitors learn how to deal directly with a situation; providing “shuttle diplomacy”; serving as a facilitator or mediator; approaching the conflict issue generically within the larger environment; and influencing systems-wide changes that would address the presenting issues.

e.     Organizational knowledge and networking. The Ombudsperson must be or be able to become knowledgeable about University structure, culture, values, departments, policies, and practices.  The Ombudsperson must have excellent networking skills, collaborate well with other University constituencies, and be able to establish and maintain broad contacts and trust throughout the University. 

f.     Composure and presentation.  The Ombudsperson should maintain a professional demeanor, should have strong presentation skills, and should be able to organize and communicate information to groups of varying size and hierarchal levels in the organization.

g.     Stewardship.  The Ombudsperson must be able to understand business implications of decisions, conserve organizational resources, look for ways to improve and promote quality, take personal responsibility, and use resources in an efficient and cost-effective manner.

h.    Data analysis.The Ombudsperson must have the qualitative and quantitative skills necessary for interviewing, collecting data, and analyzing trends.

        2.  Demonstrated knowledge of professional ombuds standards and codes of ethics.

        3.  Demonstrated ability to understand liability and risk issues affecting a large, complex organization, such as sexual harassment, whistleblower laws and policies, discrimination, and other compliance-related issues.

Preferred Qualifications:

  1. Advanced degree from an accredited institution in appropriate field, such as communication, psychology, law, conflict resolution, or organizational development.
  2. Relevant professional experience within a four-year institution of higher education, including demonstrated understanding of principles of university governance, academic freedom, and the institutional complexities of a large university.
  3. Professional experience in management, supervision, and organizational development.
  4. Successful completion of mediation certificate program.
  5. Membership in the International Ombudsman Association.

Located 110 miles south of Portland, the University of Oregon has an enrollment of 24,500. The Eugene metro area (pop. 215,000) is in a region noted for its dynamic quality of life and progressive cultural environment. We are about an hour's drive from the Pacific coast and the Cascade mountains. The University is an AAU research institution and a member of the Pac-12 conference.

Application Process:

This position will be serving an increasingly culturally diverse community. Candidates who share our commitment to diversity, and who have the ability to build understanding and resolve conflict across cultural and other differences, are particularly encouraged to apply. The finalist for this position is required to complete a criminal background check. To ensure full consideration, applications should be received by March 31, 2016; this position will remain open until filled.

To apply for this position, please email cover letter, resume and names and contact information for three references to Brandalee Davis, Office of the Vice President for Finance and Administration/CFO at bjdavis@uoregon.edu

[ Reply to This ]        2807

 Ombudsman Mediator 
 by Editor  07/11/16 
Location: CA 
Expires 07/28/2016 

I stand for health

The nation’s leading nonprofit integrated health plan, Kaiser Permanente is a recognized health advocate in the communities in which it resides. Here, our every action supports the well-being of the men, women, and children who turn to us for care. Join us in Fontana or Downey, California.

 

Ombudsman – Mediator

 

In this role, you will function as a trained alternative dispute professional offering patients, family members, staff, and providers a conflict management program to resolve patient/provider health care disputes early and quickly thereby improving patient safety and reducing the costs of health care dispute resolution. You will serve as a trusted and informal information resource, communication channel, complaint handler, facilitator, consultant, and practitioner for dispute resolution. You will also seek fair and equitable solutions to patient/provider problems and for suggesting dispute resolution processes for addressing and managing conflicts and for policy and procedural changes. In addition, you will bring issues to senior leadership to address care delivery improvement efforts and promote effective relationships/communication between patients and providers.

 

Qualifications include:

  • At least ten years of clinical or hospital/health care background
  • Ten years of experience in clinical or management roles in a health plan or multi-faceted health care system desired
  • A bachelor’s degree; a master’s degree in business, health care, public administration, or related field preferred
  • Evidence of having taken and passed a 40 or more hour Ombudsman or Mediation training course, or a minimum of 100 cases experience, or take and pass a 40 hour or more Ombudsman or Mediation training course within the first 90 days of employment
  • Prior case resolution/mediation experience strongly preferred
  • Knowledge of relevant health care regulations (including HIPAA), accreditory standards, Ombudsman and Mediator Code of Ethics, and state tort system (as it relates to medical malpractice)
  • The ability to work with difficult situations with multiple interests/parties involved
  • The demonstrated analytical/data management skills
  • Demonstrated program development expertise (strategic direction, work planning, communications, implementation)
  • Demonstrated excellent written and presentation communication skills
  • Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building
  • Flexibility to travel to various Kaiser Permanente and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities
  • Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations
  • The ability to work in a Labor/Management Partnership environment

 

For immediate consideration, please visit http://jobs.kp.org for complete qualifications and job submission details, referencing job number 487675 (for Fontana) or job number 472687 (for Downey).

 

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.

 

jobs.kp.org

 

KAISER PERMANENTE

 

Discover what it’s like to be part of an industry-leading organization driving innovative care and technology. Get social with us and see what people are saying!

 

Glassdoor and LinkedIn: Kaiser Permanente

Facebook: Kaiser Permanente Thrive

Twitter: @KPCareers

YouTube: Kaiser Permanente Careers

 

 

 

[ Reply to This ]        2806

 Court Analyst 
 by Editor  07/11/16 
Location: NY 
Salary: ~$53K 
Expires 07/30/2016 

PLEASE POST
ANNOUNCEMENT NO. 1611
POSITION TITLE: COURT ANALYST JG: 18
(COMMUNITY MEDIATION SCHOOL CORPS PROGRAM COORDINATOR - AMERICORPS)
LOCATION: OCA - DIVISION OF PROFESSIONAL AND COURT SERVICES
OFFICE OF ALTERNATIVE DISPUTE RESOLUTION
leton-On-Hudson, NY
BASE SALARY: $ 52,816
CLASSIFICATION: NON-COMPETITIVE/CONFIDENTIAL
THIS POSITION IS TEMPORARY AND SUBJECT TO 12 MONTH GRANT FUNDING WITH UP TO
TWO ONE-YEAR RENEWALS.


QUALIFICATIONS: One year in the Assistant Court Analyst title; or Bachelor's degree from accredited college or university and one (1) year of relevant experience; or Master's degree in Public or Business Administration from an
accredited college or university; or An equivalent combination of education and experience. Preference will
be given to candidates with Alternative Dispute Resolution (ADR) experience.

DISTINGUISHING FEATURES OF WORK: Court Analysts work under direct supervision, individually or on project teams, performing confidential analysis, research, planning, and other related duties in one or more of the following areas: budget development and court finance; personnel administration; resource allocation; and court system management and administration.

ASSIGNMENT: The Community Mediation School Corps Coordinator will manage the Community Mediation School Corps (CMSC), an initiative funded by the Corporation for National and Community Service. Through this grant to the Unified Court System, the CMSC will place 25 AmeriCorps Members with court-funded Community Dispute Resolution Centers to work in high need and under-resourced urban and rural schools. AmeriCorps members will provide peer mediation, conflict management training, conflict coaching, and restorative justice-based services in order to advance student social-emotional learning and promote positive school climate. The CMSC Coordinator will be responsible for statewide program monitoring, record keeping, recruitment, training, and mentorship of
AmeriCorps Members. The CMSC Coordinator will also assist with technical support, evaluation, resource development, and program development for the CMSC.

GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work performed by persons assigned to this title. They do not include all job duties performed by employees in the title, and every position does not necessarily require these duties. Although a position is available and situated at a specific location, the appointee may be subject to reassignment to any position in the same title in this promotion unit dependent upon the needs of the Unified Court System. All applications received from this announcement may be used to fill any vacancies in this title that may occur in this court or agency within
the next six (6) months. Position(s) available at the present time:

1 .
APPLICATION PROCEDURES: All interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at www.nycourts.gov/careers/UCS5.pdf) and a resume by email to DPCS@nycourts.gov or mail to:
Monique A. Taylor
Management Analyst
OCA- Division of Professional and Court Services
25 Beaver Street, 8th Floor
New York, NY 10004
APPLICANTS ARE ENCOURAGED TO COMPLETE THE EEO DATA COLLECTION FORM.
POSTING DATE: July 8, 2016 APPLICATIONS MUST BE POSTMARKED OR RECEIVED BY: July 29, 2016
The New York State Unified Court System is an equal opportunity employer, and does not discriminate on the basis of race, color

[ Reply to This ]        2805

 Senior Human Resources Generalist 
 by Editor  06/28/16 
Location: NY 
Expires 07/10/2016 

Deion

 

Who We Are

Sprinklr is 1100 employees strong, valued at $1.2 billion, and one of the fastest growing companies in the history of enterprise software.

In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.

That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind “social operating system” that integrates with an organization’s existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.

Today, we’re revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50.

We’ve spent the last six years building the world’s most complete enterprise social technology. Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office.

And we’re bringing the very best talent in the world together to get there.

Meet our People & Places Team!

Happy Sprinklrite, Happy Client! That’s how we think about fulfilling our role in revolutionizing the customer experience industry. Together we aim to recruit & develop the absolute best talent in the world while delivering the basics so life at Sprinklr is as frictionless as possible. We minimize risk, ensure compliance, and evolve the infrastructure to ensure the sustained success and growth of the next big enterprise software company….but the first one you can actually love!

What You'll Do

A Sprinklr Senior HR Generalist is a key collaborator within the business. You will identify & minimize risk, offer evidence based solutions in alignment with state and federal regulations and approach each matter with an open mind to help create innovative guiding philosophies.

You will liaise with our business leaders across Sales, Services, & other internal functions. You will be able to help these individuals scale their business practices globally. Together you’ll build, develop, & enhance HR strategies that help the company achieve our business ives for 2016 and beyond.

What Are Your Responsibilities 

  • Possess a deep knowledge of the business unit / area, key employees and business processes & provide regular updates in and out of the business unit, escalating where appropriate.
  • Build a strong business relationship & become the single POC with the business unit / area and transfers HR requests and solutions to/from the business unit.
  • Implement best practices and support the delivery of HR processes at the business unit / area.
  • In collaboration with the Director, TA, develops a clear recruiting plan by region incorporating promotions, leavers and backfills
  • Identify gaps, proposes and implement changes necessary to cover risks.
  • Act as the performance improvement driver and provokes positive changes in people management, specifically serving as a mediator to resolve conflicts when they do arrive.
  • Lead the change management projects and manages the HR related internal and external communication.
  • Advise managers on how to resolve specific situations (e.g., behavior, performance, discipline, recognition and work practice changes) and their implications in terms of labor regulations.
  • Actively participate in performance/pay review cycles, identify any outliers that should be considered for review, and help to ensure that recognition and compensation are consistently applied in an unbiased manner.
  • Help the business accelerate when appropriate, while knowing when to proactively pause to ensure the business doesn't "leap before they look.”
  • Engage in acquisitions to help ensure we bring in the right people, and support their incorporation into the business.

 

Who You Are & What Makes You Qualified

  • You’ve developed through 7-10 years of human resources experience.
  • Within your experience, you have spent at least 3 years specifically as a human resources business partner, ideally within a highly sophisticated industry such as technology or entertainment.
  • You have a unique emotional maturity and integrity and can exhibit our culture & values through your daily behavior and interactions.  
  • You’re passionate about THIS business & thus can consistently bring an innovative approach to solutions to help Sprinklr evolve...wisely!
  • You’re also passionate about YOUR business, exhibited through the pursuit and study of global human resources best practice and certifications (PHR, SPHR, SHRM-CP, or SHRM-SCP).
  • You are a LEADER – you have a collaborative and influential style which inspires others into action and allows you to champion positive change.

 

You know You're Successful if….

  • Your business unit has evolved into a legally compliant yet commercially nimble team on pace to deliver against their annual ives.
  • You don’t even hear a whisper of unhappy Sprinklrites, meaning you’ve coached developed your managers’ into expert leaders who are better serving their teams.  
  • Your business unit’s leaders sing your praises across the 5 floors of our NYC HQ office! 

 

Apply here

 

[ Reply to This ]        2804

 Training and Outreach Coordinator 
 by Editor  06/27/16 
Location: OR 
Salary: $35-36K 
Expires 07/11/2016 

The Opportunity
The Training and Outreach Coordinator is responsible for the development and successful coordination of all conflict resolution and restorative justice trainings provided through Resolve. Each year, Resolve offers public seminars and trainings for the community, in-services and specialized trainings for staff and volunteers, and professional workplace conflict resolution trainings with business partners and organizations. Critical to the development of a successful training program is vibrant and exciting outreach, using all form of media and networking, with individuals and businesses throughout southern Oregon.
 
Deion of Duties
 
·   Workplace and Organization Training
  • Develop relationships with businesses and organizations for regular staff and management training in conflict resolution and other fundamental workplace skills
  • Organize and coordinate trainings to meet the needs of our regional workplaces, agencies, and organizations
  • Coordinate Resolve’s public community trainings, including the Basic Mediation Training
 
·   Volunteer Development and Retention
  • Receive new volunteers, working with the Center Operations Coordinator, and guide them into the necessary steps, training, and skill development to serve as mediators and restorative justice practitioners
  • Oversee volunteer development opportunities including specialized and advanced skill trainings and regular practice and problem-solving sessions
  • Assist with retention of Resolve’s volunteers, working with the Executive Director, through recognition and appreciation
 
·   Outreach and Marketing
  • Utilize email and other digital communication tools to conduct outreach and communication
  • Up-date Resolve’s website for attracting clients to training and events
  • Engage social media to publicize events and increase organizational visibility
  • Design and distribute print media and occasional video to market and communicate about special events, services and opportunities
 
·   Other Duties as Assigned
 
Required Skills/Experience
  • A four-year degree in a related field or equivalent experience
  • An understanding of mediation and other forms of conflict resolution, and restorative justice values, principles and practices
  • Completion of basic mediation training, according to the standards set by the Oregon Chief Justice for Civil Mediators and those set for Oregon Community Mediation Centers. (If the candidate does not have this training, the candidate should be prepared to complete it within the first year of hire.)
  • Experience and success in collaboration and teamwork
  • Excellent oral and written communication skills
  • Excellent networking and relationship cultivation skills
  • Willingness to grow and participate in a dynamic and challenging work environment
  • Competence working with MS Office Suite and data management systems
  • Basic graphic or digital design skill
  • Ability to work effectively across cultures as well as sectors, celebrating and incorporating the gifts that diversity brings to our work, our lives, and our practice
  • Flexibility, humility, and a sense of humor
  • Commitment to conflict resolution education as a way to develop essential life skills
  • Self-starter, initiator, strong professional boundaries, ability to multi-task, see projects to completion
 
Physical Demands
  • Must be able to travel to off-site work locations across southern Oregon region
  • Must be able to help transport supplies (such as manuals, charts, easels, laptops) to various work locations
 
Preferred Skills/Experience
  • Training and experience in mediation
  • Experience facilitating groups and conducting trainings
  • Knowledge and skills in equity and cross cultural communication
  • Experience building curricula and training modules that accommodate different ages, cultural worldviews and learning styles
  • Bilingual (English/Spanish) 
About Resolve
For over 25 years, Resolve has served southern Oregon communities by helping people manage conflict through mediation and group facilitation, restore harmed relationships and communities through dialogue, and advance peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Resolve maintains a rich tradition of volunteer service to the community. Our volunteers are trained and valued as service providers and leaders, and are the historical foundation for our organization. Volunteers includeAmeriCorps members, university student interns from Southern Oregon University and Portland State University, Board members, and community members with training in mediation and in restorative justice.
 
Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to-neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure avoidance facilitation.
 
Each year Resolve produces professional level trainings and seminars open to the public, including an in-depth Fundamentals of Mediation course, required for those serving as civil mediators, and a source for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
 
Beautiful Southern Oregon
Medford is situated in the heart of southern Oregon's beautiful Rogue River Valley, just off of Interstate 5 and about 27 miles north of the California-Oregon border. Pear orchards bloom profusely in the spring, surrounded by snow-capped peaks still white with the last snows of winter. The summers are very warm and fall colors are beautiful. Few places in Oregon combine scenic beauty, outdoor recreation, historical and cultural attractions, more successfully than southern Oregon. Medford and the neighboring towns, including Grants Pass, Ashland, and Jacksonville bring world-class arts, fine wine, and a friendly welcome.
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Status                          Full time, exempt
Salary                          $35-36k, flexible time off, 11 paid holidays annually, health insurance & HSA
Time Commitment       Some evening and occasional weekend work may be required
Start Date                     September 1, 2016
 
 
How to Apply
Please submit a single-page cover letter, resume, and a list of four professional references (including contact information). Email your application materials (in the form of one clearly labelled PDF) to Deltra Ferguson, Ph.D., Executive Director, Resolve (contact@resolvecenter.org). In the subject line of the email please type your full name and "Training and Outreach Coordinator”. For full consideration application materials must be received by 5pm PST on Sunday, July 10, 2016.  No phone calls please.
 
Interviews will begin on Tuesday July 20th for finalists.
 

Resolve is committed to building a culturally diverse team of practitioners and strongly encourages applications from minority candidates. Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law. In addition, Resolve does not discriminate based on gender identity or sexual preference.

 

Apply here

[ Reply to This ]        2803

 Coordinator of Judicial and Mediation Services 
 by Editor  06/27/16 
Location: PA 
Expires 07/16/2016 

Posting Details

 

Position Information

 

Position Coordinator of Judicial and Mediation Services
Posting Number FM01083
Employment Type Regular Status - Continuing Appointment
Full Time or Part Time Full Time
Campus  
Department Judicial Affairs
Contract or Position Start Date 06/20/2016
Job Summary/Basic Function

The Coordinator is responsible for administering the university conduct code; coordinating formal and informal hearings; maintaining judicial records; implementing midrange and long range plans in Judicial and Mediation Services; assessing student learning and satisfaction as well as tracking data related to student conduct interactions. The Coordinator also assists with training and education efforts related to the student conduct process and rights of students as requested. The Coordinator also works with various committees involving at risk students and alcohol use on and off campus.

Required Qualifications

Applicants are required to have a Bachelor’s Degree with a minimum of three years experience in Student Affairs/Higher Education.

Preferred Qualifications

A Masters Degree in Student Affairs/Higher Education or related discipline is preferred. Experience in student conduct and mediation services is also preferred.

Special Instructions to Applicants

Review of applications will begin May 23, 2016 and will continue until the position is filled.

Additional Information

Applicants must complete a successful on campus interview. Prior to employment the successful candidate will be required to obtain and submit current clearances from the Pennsylvania Department of Human Services, Pennsylvania State Police and the FBI.


Applicants must apply on line at https://jobs.clarion.edu


Clarion University of Pennsylvania is committed to equal employment and equal educational opportunities for all individuals regardless of race, color, sex, religion, national origin, affectional or sexual orientation, gender identity, age, disability, or other classifications that are protected under Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and other pertinent state and federal laws and regulations. Direct equal opportunity inquiries to the Director of Social Equity, Clarion University of Pennsylvania Carrier Administration Building, Clarion, PA 16214-1232. E-mail asalsgiver@clarion.edu or phone 814-393-2109.

 

 

Apply here

[ Reply to This ]        2802

 Manager of ADR Services 
 by Editor  06/27/16 
Location: TX 
Expires 07/07/2016 

Job ID 
TX-1467
 
Job Location(s) 
US-TX-Dallas
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you looking for a career that is both challenging and rewarding? For over 90 years, the American Arbitration Association has freed up our court systems to deal with important social and economic problems by helping people to resolve commercial, construction, labor, employment and consumer disputes through arbitration and mediation. The AAA’s rules, neutrals, services, and especially our employees all contribute to an economical and efficient dispute resolution process every day.


The AAA's official mission and vision statement are based on three core values: integrity, conflict management, and service. We are looking for a Manager of ADR Services in our Dallas Case Management Center to help advance our important work by overseeing the overall delivery of high quality services on an assigned caseload, managing a team of staff members, and promotes a collaborative environment. Demonstrating a high level of ADR knowledge and expertise, the Manager of ADR services will provide external client services by managing the party experience with the AAA and will serve as the primary contact for clients, arbitrators and mediators.

 

The American Arbitration Association offers a comprehensive benefits program, which includes health, dental (w/orthodontia) and vision insurance, healthcare FSA, 403(b) savings and retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 

Responsibilities:

ESSENTIAL FUNCTIONS:

 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

 

  • Is the primary point of contact for clients and arbitrators on an assigned caseload; conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services, and is a resource for clients and arbitrators.
  • Delivers the highest level of professional client services engaging the assistance of staff at all levels; manages cases in accordance with the AAA rules and procedures maximizing efficiencies through the use of the AAA’s proprietary software applications.
  • Ensures the delivery of alternative dispute resolution process is managed effectively, meeting deadlines, enforcing AAA timelines, maintaining neutrality during all interactions with clients, ensuring the integrity of the process, and proactively identifying potential roadblocks and implementing processes to avoid or resolve them.
  • Proactively identifies expectations regarding the case management process facilitated by the AAA and works with staff, clients and neutrals to design an appropriate process for the resolution of the dispute; and encourages the use of mediation as an effective way for parties to resolve disputes.
  • Reviews all newly assigned cases and contacts filing party to resolve any deficient filings.
  • Prioritizes and assesses workload making appropriate assignments to staff to ensure work is completed efficiently using available system data and metrics.
  • Resolves issues independently utilizing all resources available such as; collaborating with other managers are using the institutional knowledge and AAA Rules; escalates case management issues to direct supervisor only after all avenues have been exhausted.
  • Advise arbitrators on procedural hearing management, jurisdiction and related issues and assists in monitoring case management skills of arbitrators.
  • Develops and sustains client relationships to ensure trust and respect for AAA and its services.
  • Collaborates with regional staff to provide feedback regarding the Roster of Neutrals.
  • Collaborates with case management centers and regional offices to identify trends in Dispute Resolution in order to improve the process for clients.
  • Participates in educational opportunities within the ADR community and meets annual training expectations set by the Association.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises approximately 1-2 employees; carries out supervisory responsibilities in accordance with the AAA’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 

Qualifications:

MINIMUM REQUIREMENTS:


Education & Experience: Bachelor’s degree in business or related discipline required; 5 or more years prior work experience involving comprehensive customer service management in a law office or judicial industry; with at least 2 years of experience in a leadership or supervisory role; or an equivalent combination of education and work experience.

 

Technical Skills: Intermediate proficiency with Microsoft Excel and Word, intermediate proficiency with web-based case management system preferred.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.


Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


SUCCESS FACTORS:

  • Persuasive Communication: Identifies and clearly presents specific information or data in such a way that it will have a strong effect on others.
  • Personal Accountability and Credibility: Dependable and delivers on commitments; Respects the confidentiality of information; Keeps personal conversations with others private.
  • Flexibility: Is able to see the merits of perspectives other than his/her own; Demonstrates openness to new organizational structures, procedures, and technology.
  • Collaboration: Develops, maintains and strengthens partnerships with others inside or outside of the organization who can provide information, assistance and support; Recognizes and appreciates the business concerns and perspectives of others.
  • Managing Performance: Ensures that employees have clear and measurable goals and responsibilities and know what is expected of them; Works with employees to set and communicate performance standards so that employees clearly understand how their performance will be will be measured; Coaches employees and supports them in their efforts to achieve job goals (e.g., by providing resources, removing obstacles, acting as a buffer).
  • Fostering Teamwork: Listens and responds constructively to other team members’ ideas; offers support for others’ ideas and proposals.
  • Conflict Management: Functions effectively when under pressure and/or while experiencing rapidly changing or uncertain conditions.
  • Personal Integrity: Ensures integrity of the Association; Develops and practices the highest ethical standards.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2801

 Community Engager 
 by Editor  06/27/16 
Location: CA 
Salary: $11-16/hr 
Expires 07/06/2016 

Community Engagement
One Day At a Time - Brentwood, CA
$11 - $16 an hour - Full-time, Part-time

Are you someone who is highly motivated and upbeat that wants to impact the lives of youth? Do you have a passion for empowering youth and want to see them succeed on an academic and personal level? Do you have the ability to make a positive and solid connections with youth? If so, apply for our Community Engagement position.

One Day At a Time (ODAT) is a fiscally sponsored project of Community Initiatives (CI), non-profit organization. ODAT serves youth and young adults of East Contra Costa and San Joaquin Counties of all backgrounds and walks of life and challenges them to become the best version of themselves that they can be. ODAT achieves this by providing a supportive network of peers and adults, promoting positive lifestyles, enhancing educational learning experiences and developing decision-making skills that empower young leaders to realize their full potential.

Position Summary: **
The Community Engagement position will provide comprehensive youth empowerment and leadership development services to students while providing a positive impact on youth. This will take place through school site visits, classroom presentations, monitoring of GPA/attendance/ disciplinary records of youth; facilitating weekly interactive after school group sessions, conflict mediation, support services provided school-wide, and attending educational and recreational field trips with youth. The Community Engagement member also occasionally conducts home visits to speak with parents/ guardians and provides merit based incentives. ODAT youth and young adults in our school linked program build better relationships with peers, improve relationships at home and also perform better academically. We work with a wide range of youth and always challenge them to do the best they can. The primary target population for this project are disengaged and/or under-engaged students. This position reports to and receives direction from the Executive Director and Program Specialist.

Responsibilities: **

  • Facilitating weekly group meetings with topics ranging from; life choices, self-esteem, life skills, substance abuse, teen health issues, peer pressure, cultural awareness, anger management and education.
  • Monitoring student performance.
  • Planning and supervising activities.
  • Providing support and referrals to youth.
  • Participating in classroom presentations in regards to ODAT and ODAT curriculum.
  • Assisting with conflict mediation while on school premises.
  • Engaging at risk youth and supplying preventative and de-escalation techniques.

Minimum Requirements: **

  • High school diploma or equivalent.
  • Excellent oral and written communication skills and attention to detail.
  • Demonstrated ability to work collaboratively in a team-oriented environment and leadership skills.
  • Self-starter with the skills to work independently with minimal to no supervision.
  • Ability to participate in community youth events.
  • Proficient in Microsoft Word.
  • Ability to clear a Live-Scan fingerprint background check and complete Mandated Reporter Training within the first week of being hired.

Preferred Requirements: **

  • Experience working with underserved youth and/or adults.
  • Knowledge of Microsoft Word, Excel, Power Point, Publisher and Google Documents a plus.
  • Experience working with youth ranging from middle school to high school age.
  • Associates or higher.
  • Graduate of ODAT a plus.
  • Bi-lingual (English/Spanish)

To Apply: **
The salary range for this position $11 to $16 per hour dependent upon skills and experience. Full time and part time positions available. Some evenings and weekends required. Please be specific if you are applying for a full time or part time position in your cover letter. Submit cover letter and resume detailing experience and qualifications to jobs@ communityin.org. Please include Community Engagement Position in the subject line. Open until filled.

ODAT is an equal opportunity employer and does not discriminate upon the basis of race, ethnic background, religion, sex, gender identity, national origin, age, disability, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply.

For more information about ODAT, please visit our website at www.odatec.org or our Facebook page at https://www.facebook.com/onedayatatimeec/.

Job Location:

  • Brentwood, CA 94513

Required education:

  • High school or equivalent

 

[ Reply to This ]        2800

 Mediator 
 by Editor  06/20/16 
Location: DC 
Salary: $92-120K/yr 
Expires 06/30/2016 

Job Overview

Summary

About the Agency

 

The Best Places to Work has ranked the Federal Mediation and Conciliation Service #1 for Small Agencies in the Federal Government. The Best Places to Work rankings are an important tool for ensuring that employee satisfaction is a top priority for government managers and leaders. For more information about the Best Places to Work rankings, please visit http://bestplacestowork.org/BPTW/rankings/overall/small

The Federal Mediation and Conciliation Service promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.

Duties

As a Mediator you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation and arbitration. You will also be responsible for fostering the establishment and maintenance of constructive joint processes to improve labor-management relationships and preventing or minimizing work stoppages through the use of mediation, relationship development training and other joint processes. Mediators also provide a wide range of alternative dispute resolution (ADR) services to help government entities reduce litigation costs, including mediation of discrimination and other claims, workplace conflict management training, facilitation, systems design and negotiated rulemaking. Additional duties for the incumbent include:

  • Mediating labor-management disputes involving initial or successor collective bargaining agreements in situations which range from a moderate degree of difficulty to those which are highly complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.
  • Performing research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizing factual information and analysis of the overall situation, as well as knowledge of the mediation process and techniques, to determine the action or approach to be taken. Assisting parties in dealing with the media on sensitive matters of public concern.
  • Identifying opportunities and responding to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helping parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improving labor-management relationships through the process of resolving significant and/or backlogged grievances.
  • Providing relationship development training (RDT) designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Assessing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Utilizing a variety of program delivery methods, including live and/or web-based online collaborative processes where appropriate.
  • Mediating and/or facilitating a variety of alternative dispute resolution (ADR) matters for government entities, including discrimination claims, other workplace conflicts, regulatory compliance, regulatory negotiations, multi-party conflicts and other disputes which are of a particularly unique, difficult, or complex nature. Identifying potential customers and negotiates reimbursable agreements in coordination with supervisor.
  • Engaging in education, outreach and advocacy activities to increase awareness of FMCS conflict resolution services and programs. Utilizing creative approaches to identify and/or create opportunities to inform public about FMCS dispute resolution services.
  • In all service delivery areas, utilizing current and creative means and approaches to help parties resolve disputes and manage conflict; maintaining current knowledge and awareness of major developments in field of labor-management relations, ADR and conflict management, generally; keeping apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques and theories involving ADR; collaborating with managers and mediators to develop new and innovative approaches.
  • Utilizing technology resources to accomplish the administrative and service delivery functions of the position. As the resources develop, utilizing new technologies and electronic communications platforms to creatively and efficiently accomplish the work, including, but not limited to, researching, scheduling meetings and conferences, training and delivering certain services using the newest software and web-based platforms. In the format established by the Service, mediators are responsible for making factual and timely reports regarding collective bargaining mediation, grievance mediation, relationship development training, alternative dispute resolution services and education, advocacy and outreach activities.

 

Travel Required

  • 75% or Greater
  • You will be expected to travel for this position.

Relocation Authorized

  • No
 

Job Requirements

Key Requirements

  • Must be a U.S. Citizen
  • Suitable for Federal employment, determined by a background investigation
  • Males born after 12-31-59 must be registered for Selective Service
  • Selectee must meet/maintain suitability and security requirements
  • Selectee will be required to successfully complete a probationary period
  • Employment is contingent on 'Conditions of Employment'

Qualifications

In order to be found qualified for the GS-13 Mediator position with FMCS; your resume must clearly reflect your full-time collective bargaining process experience. This experience can be gained by having served as the Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements or while serving as a Mediator or Facilitator with parties engaged in the collective bargaining processes.

In addition to the qualifications listed above; your resume should indicate your level of specialized experience to include: years of experience, breadth of responsibilities, complexity of bargaining matters, overall impact of bargaining on parties and the community, utilization of varied bargaining processes, substantial knowledge of contract language, familiarity with a broad scope of subjects, experience in numerous and diverse bargaining circumstances, and knowledge of joint processes to improve labor-management relationships

Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EST on the closing date of this announcement. This position does not have a positive education requirement. Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the Excepted Service, therefore, there is no formal rating system for applying veterans? preference to mediator appointments. FMCS, however, considers veterans? preference eligibility as a positive factor in the Mediator hiring process. If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF-15, DD-214, Certificate of Release or Discharge from Active Duty, or other supporting documentation.

Security Clearance

Q - Nonsensitive

Apply here

[ Reply to This ]        2799

 Workers' Compensation Claim Consultant 
 by Editor  06/20/16 
Location: CA 
Expires 07/10/2016 

More information about this job:

Overview:

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 

Responsibilities:

  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.

  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.

  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Review and maintain personal diary on claim system.
  • Assess and monitor subrogation claims for resolution.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Conduct claim reviews and/or training sessions for clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Performs other duties as assigned.

 

 

Qualifications:

Education and/or Experience   

Bachelor’s Degree or 8+ years claim experience.

                                                               

Computer Skills   

Proficient using Microsof Office.

                               

Certificates, Licenses, Registrations

AIC designation preferred.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

 

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

 Apply here

 

[ Reply to This ]        2798

 Senior Associate/Director 
 by Editor  06/14/16 
Location: CA 
Expires 07/01/2016 

Kearns & West, Inc. is an Equal Opportunity Employer

Senior Associate/Director – Opportunity in San Francisco, CA

THE ORGANIZATION Kearns & West, Inc. is a stakeholder engagement and collaborative solutions firm specializing in services to government agencies to help them be more effective in their relationships with their stakeholders and the public.

Considered a leader in the stakeholder engagement and collaborative solutions field, Kearns & West’s collaboration programs are designed to take a diverse range of issues, opinions, goals and interests and organize them into clear, productive processes that lead to successful conclusions.

The Kearns & West approach encompasses assessments, outreach, engagement and collaboration, process and meeting design, facilitation, environmental dispute resolution, and development of communications tailored to each project’s unique process. Collectively, these tools and techniques build productive stakeholder relationships, collaborations, and strategic partnerships with the goal of developing long-term, sustainable solutions.

THE POSITION The Senior Associate/Director will manage and support communications, outreach and public engagement on transportation and other infrastructure issues such as water and energy, involving stakeholders from state and federal agencies, tribes, advocacy organizations, industries and local interests in the San Francisco Bay Area, Peninsula, Central Coast and Central Valley regions. A background in local government, communications and/or planning is desirable.

The position involves a wide range of responsibilities and roles including: interaction with diverse stakeholders, client management and coordination, facilitation, all aspects of planning and uting stakeholder and public meetings or other forums, project research, strategic planning, communications and outreach support, development of project proposals includinion, public policy and communications will be considered. An interest in collaborative problem-solving and communications is essential.

QUALIFICATIONS We’re looking for someone who is:

? An effective and reliable communicator

? Comfortable leading and facilitating meetings

? Organized and prepared to contribute to our team organization

? Adaptable and flexible

? Self-motivated and comfortable working independently

? Comfortable with taking direction yet able to take the initiative Kearns & West, Inc. is an Equal Opportunity Employer

? Able to reliably set priorities, manage multiple tasks, and meet project deadlines

? Able to work and balance multiple projects for multiple clients

? Successful at balancing working as part of a team with working independently, and Comfortable working in a small (12 person) office environment and collaborating virtually with inter-office teams (based in Sacramento/Los Angeles/Portland/Washington, DC).

EDUCATION, CERTIFICATIONS AND EXPERIENCE

MINIMUM EDUCATION

Bachelor of Science or Bachelor of Arts degree; Advanced degree or education a plus but will not change job duties.

PREFERRED EXPERIENCE

Successful candidates will have 4-8 years of experience with public and stakeholder engagement, conflict management and resolution, transportation and infrastructure issues, environment, land-use, local and regional government, public policy, and community relations. Fluency in Spanish is a plus.

REQUIRED SKILLS

Proficiency in MS Office (Word, PowerPoint, and Excel). Proficiency in online collaboration tools is desirable. Proficiency with database management, graphic design, and social media tools also a plus. COMPENSATION

Compensation will depend on the qualifications and experience of the selected candidate.

HOW TO APPLY Please apply on-line immediately at personnel@kearnswest.com.

[ Reply to This ]        2797

 Family Mediator 
 by Editor  06/13/16 
Location: MD 
Salary: $44-55K 
Expires 06/23/2016 

Job Title: Family Mediator - Non Merit
Closing Date/Time: Wed. 06/22/16 4:30 PM Eastern Time
Salary: $43,754.00 - $54,753.00 Annually
Job Type: NON MERIT
Location: Towson, Maryland
 

 

 
 
A full-time, non-merit vacancy exists in the Circuit Court for Baltimore County.

Interested candidates should email a resume, letter of interest, and three professional references directly to wlsawyer@baltimorecountymd.gov by close of business on Wednesday, June 22, 2016.
 Examples of Duties:
Under the direction of the Director of the Office of Family Mediation, the Family Mediator is responsible for mediating family cases, including, but not limited to: child access cases (child custody and visitation issues); child in need of assistance (CINA) cases; high-conflict family law cases; contempt cases involving child access and financial issues; adoption; adult guardianship; and other matters related to the family.
  • Mediates court ordered cases; communicates with counsel regarding custody and visitation issues; meets with disputing parties and attorneys; prepares parenting plans and Consent Orders; provides follow-up mediation services upon request; conducts interviews and home evaluations and prepares comprehensive written reports for the use of the court and counsel in contested and uncontested private adoption cases; provides on-going assistance to Settlement Judges in custody/visitation matters.
 Qualifications:
Required Qualifications

 Must have all of the following qualifications to be considered:
  1. Bachelor's degree from an accredited college or university.
  2. Completion of the required 40 hour basic mediation training plus 20 hours of child access mediation training.
  3. Three years experience working with children or families either as an attorney, psychologist, physician, teacher, counselor, social worker or family mediator. 
  4. Candidates should be a member in good standing of the Maryland Program for Mediator Excellence through the Maryland Alternative Dispute Resolution Office of the Maryland Judiciary.
Knowledge, Skills and Abilities
Must have good writing skills; must possess good interpersonal skills and the ability to assist parties to reach agreements regarding their children; should possess general knowledge of family law procedures; must have good interviewing techniques and must exercise a high degree of judgment, tact, diplomacy and competency in dealing with a diverse public, judges, attorneys, and professional personnel. Knowledge of Microsoft Office and other computer applications is required.
 Conditions of Employment:

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and is subject to the personnel policies and procedures adopted by the Court. Continuing education is a condition of employment. 

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. 

Apply here

[ Reply to This ]        2796

 Ombudsman Mediator 
 by Editor  06/13/16 
Location: CA 
Expires 07/10/2016 

Job Deion 
Ombudsman - Mediator(

Job Number:

 487675)
  Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That`s because each of us-from our finance, business, and IT experts to our RNs, allied health professionals, and physicians-shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you`ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you`ve always wanted.  
Deion
 

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

 

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
• Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
• Serves as an impartial & independent third party for clients, focusing upon patient care issues.
• Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services) Collaboration & Problem Solving: Develops collaborative relationships w within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere.
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
• Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies & informs upper management of patterns & trends affecting patient care.
• Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
• This job deion is not all encompassing.

 
Qualifications
 

Basic Qualifications:
Experience
• Minimum ten (10) years of clinical or hospital/healthcare background required.
Education
• Bachelor's degree required.
• Evidence of having taken and passed a forty (40) or more hour Ombudsman training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a forty (40) or more hour Mediation course or minimum of 100 cases experience or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
License, Certification, Registration
• N/A
 
Additional Requirements:
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman&Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Demonstrated ability to work with difficult situations with multiple interests/parties involved.
• Demonstrated analytical/data management skills.
• Demonstrated program development expertise (strategic direction, work planning, communications, implementation).
• Demonstrated excellent written and presentation communication skills.
• Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Must be able to work in a Labor/Management Partnership environment.

 

Preferred Qualifications:
• Minimum ten (10) years of experience in clinical or management roles in a health plan or multi-faceted health care system desired.
• Master's degree in business, health care, public administration or related field desired.
• Knowledge of KP preferred.

 Prior case resolution/mediation experience strongly preferred.

 Master's degree or higher strongly preferred.

 

Notes:

 This position is an ombudsman/mediator role supporting both the Fontana and Ontario Medical Centers and service area.

 

Primary Location

: California-Fontana-Fontana Medical Center 9961 Sierra Ave. 

 

  Scheduled Hours (1-40): 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM 

Schedule

: Full-time 

Job Type

: Standard 

Employee Status

: Regular Employee Group (Union Affiliation): Salaried, Non-Union, Exempt 

Job Level

: Individual Contributor 

Job

: Healthcare / Hospital Operations Public Department Name: Hospital Administration 

Travel

: Yes, 50 % of the Time Job Eligible for Benefits: Yes 

 

 
 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
 
[ Reply to This ]        2795

 Mediation Assistant 
 by Editor  06/13/16 
Location: DC 
Expires 07/02/2016 

Part-Time Staff Assistant (Grievance Committee and Mediation Office) (

Job Number:

 1600512)

Deion

 

The International Monetary Fund (IMF) is seeking a part-time Staff Assistant for its Mediation Office and Grievance Committee. The Mediation Office was created in Fall 2012 to provide Fund employees with an informal, confidential, and collaborative dispute resolution option for resolving workplace disputes. It is a small office, comprising of one full-time Mediator, who exercises the position's duties with complete independence from other Fund officials and organizational units. The Grievance Committee was established by the IMF Managing Director to hear grievances on matters relating to the terms of employment and to career issues brought by staff members.

 

The Assistant will work closely with the Mediator and Grievance Committee Chair to provide day-to-day administrative support in a broad range of areas while respecting the highly confidential and sensitive nature of the work.

The assistant will be expected to carry out a wide range of functions including:

 

  • Perform all word processing duties, including supporting the preparation and formatting of Annual Reports, memoranda to management and PowerPoint presentations, and developing charts and graphs using mediation and grievance case data in Excel for use in reports; 
  • Assist in the development of informational resources such as brochures and training materials; 
  • Proofread to a high standard; 
  • Maintain and update the Mediation Office and Grievance Committee Websites using SharePoint;
  • Create, maintain, and organize all of the two Offices files, both electronic and hard copy; 
  • Track information on mediation cases and enter data in the Mediation Database accurately and on a regular basis;
  • Maintain a case log summarizing the status of all pending Grievance Committee cases; 
  • Assist with scheduling mediations, grievance hearings and other appointments for the Mediator and Grievance Committee Chair; 
  • Maintain a calendar of mediations and Grievance Committee hearings and motions;
  • Make arrangements for Grievance Committee hearings, including reserving hearings rooms and scheduling court reporters; 
  • Prepare redacted versions of Grievance Committee decisions that remove all information that identifies parties and witnesses;
  • Draft short memoranda and emails to parties, counsel and Grievance Committee members regarding the status of grievance cases;
  • Provide information orally and in writing to persons seeking information about the mediation and grievance processes;
  • Perform general office duties including photocopying, ordering supplies, entering travel requests, requesting reimbursement for expenses, greeting clients when they arrive for appointments, and answering the telephone;
  • Perform any additional duties as assigned by the Mediator and Grievance Committee Chair.

 

Qualifications

 

The selected candidate will be expected to take up the position in Washington, DC at the earliest possible date. The contract will initially be for one year with the possibility of further renewals. The selected candidate will work 20 hours per week keeping a regular, pre-determined schedule, and must be available to work additional hours as needed (for additional hourly compensation) to carry out special projects.

 

Excellent oral and written communication skills in English, the working language of the Fund, are imperative, as is the ability to communicate effectively with international staff about sensitive and confidential issues.

 

It is critical that candidates must have a proven ability to maintain confidentiality of sensitive activities and materials, and must show great attention to detail, especially in proofreading and in entering data accurately.

 

Also essential are strong word processing and general computer skills, including very good knowledge of all Microsoft Office products (especially Word, PowerPoint, Excel, and Outlook) and familiarity with SharePoint. Strong organizational skills and the ability to efficiently multi-task are important as are the ability to work independently and to meet deadlines. A successful candidate will have the versatility and flexibility to respond to the ebb and flow of work and to anticipate needs before they arise.

 

Experience as a legal assistant or background/training in conflict resolution, mediation or grievance handling is highly desirable, as is someone familiar with the general organization, culture and operations of the Fund.

 

Finally, a positive and helpful attitude and a good work ethic are key.

 

Please note that only candidates physically residing in the Washington metropolitan area are eligible for consideration. As part of the selection process, an online assessment will be administered for short-listed candidates.

 

 

The IMF is committed to achieving a diverse staff, including gender, nationality, culture and educational background.

Apply here.

[ Reply to This ]        2794

 Case Coordinator 
 by Editor  06/06/16 
Location: CA 
Expires 08/06/2016 

Case Coordinator (Legal Position), non-exempt (001767)
 
Job Number: 001767
Job Title: Case Coordinator (Legal Position), non-exempt
Number of Openings: 1
Job Type (Employment Type): Direct Hire
Start Date: 2016/06/02
Country: United States
State/Province: California
City: Orange
Salary Interval: Per Year
Job Schedule: Full Time
Job Category: Professional Services
Career Level: Intermediate(non-manager)
Level of Education: Four-Year Degree
Years of Experience: 3
Application Deadline: 2016/08/05
 
Position Deion
The CC is a key position in support of case management. The CC partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices.

Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met

Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard

Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year

- Sit at a desk working on the computer and talking with clients, panelists, etc., over the phone and/or face to face for extended periods of time

- Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc.

- Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient

- Lift heavy s such as large case files and exhibits
Position Requirements
Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year
Application Instructions
Upload cover letter and resume

Apply here

[ Reply to This ]        2793

 Assistant Ombudsman 
 by Editor  06/06/16 
Location: DC 
Salary: $68-87K 
Expires 06/08/2016 

Assistant Ombudsman
JO-1605-5528
12
$68,294.00 - $87,374.00
No
DC State Board of Education
441 4th St NW (One Judiciary Square)
Open to the Public
5/24/2016 - 6/7/2016

 

 

Job Summary
This position is located in the DC State Board of Education (State Board). Under supervision of the Ombudsman, the Assistant Ombudsman works within the Office of the Ombudsman for Public Education, the single location for parents and students to communicate their complaints and concerns about public education as well as respond to complaints and concerns, mediating conflict when required.
 
Develops outreach strategies and directs public outreach activities to encourage communication between residents and relevant education stakeholders. May organize community events. May manage communications related to both internal and external agencies.
 
Serves as a liaison for citizens to communicate their complaints and concerns regarding public education through a single office.
 
Receives complaints and concerns from parents, students, teachers, and other District residents concerning public education, including personnel actions, policies, and procedures.
 
Examines and makes determinations regarding the validity of complaints timely and professionally. Responds to complaints and concerns in a timely fashion with accurate and helpful information.
 
Evaluates and proposes options for responses and solutions to complaints including recommendations.
 
Makes referral to the pertinent school officials as appropriate.
 
Identify systemic concerns raised by citizens, or otherwise received, related to public education;
 
Maintain a database that tracks complaints and concerns received according to various categories, including school level and location;
 
Submit reports as required by law, including recommendations of policy changes, staff training, and strategies to improve the delivery of public education services;
 
Systemically track complaints and concerns, and periodically analyze the data and report to patterns of complaints and concerns that suggest a need for a policy change, staff training, or the implementation of strategic action to address an issue; and
 
Serves or leads committees or workgroups on policy issues.
 
Facilitates and manages joint projects with other agencies and individuals.
 
May review funds of contractors and set and monitor goals.
 
Participates in agencies' efforts to improve data reliability. Assists with performance measurement standards.
 
Performs other job-related duties as assigned.
Qualifications
Comprehensive knowledge of education policy, especially on issues pertaining to student discipline and special education, program operations, goals, ives, strategic planning and the laws, policies, regulations and precedents governing education.
 
Comprehensive knowledge of management principles and practices.
 
Skill in problem solving, mediation and conflict resolution.
 
Skill in establishing and maintaining effective working relationships with individuals, groups and constituencies who are interested in, or affected by, the State Board's programs.

Demonstrated advanced skill in communicating orally and in writing in order to present concise and effective reports and briefings to executive staff, program managers, and professional and administrative employees, as well as represent the State Board.
Licensures, Certifications and other requirements
N/A
Education and Work Experience
A bachelor's degree in education, public administration, or related field from an accredited institution
and four years related experience, or an equivalent combination of education and experience, is required.
Work Environment
The work is performed in an adequately lighted and climate controlled office.

Apply here

[ Reply to This ]        2792

 Court Mediator 
 by Editor  06/06/16 
Location: IN 
Salary: $50K 
Expires 06/09/2016 

Job Title: Court Mediator
Closing Date/Time: Wed. 06/08/16 5:00 PM Eastern Time
Salary: $50,000.00 Annually
Job Type: Full Time
Location: Juvenile Center, 2451 N. Keystone Ave., Indiana
 

 

 
 
***Must be an attorney licensed to practice in Indiana***

Facilitates court mediations in referred CHINS (Children in Need of Services) and/or domestic relations proceedings. Mediation is currently a grant-funded program which requires quarterly and annual reporting of measurable data outcomes to be provided by the Mediator. Ensures a continuous level of trust and credibility is maintained with all participants of mediation sessions. Employment in this position precludes the practice of law within all divisions of Marion Superior Court.


All applicants must be an attorney licensed to practice in the state of Indiana. This is a grant funded position. Six (6) months with potential for renewal for an additional six (6) month period, at the end of which the Juvenile Court will seek grant renewal for the position based upon the demonstrated success of the project.
 Position Responsibilities:
Responsible for documenting and tracking measurable outcomes for the mediation project.
Coordinate the mediation calendar and follow up with appropriate parties and agencies.
Create and maintain all files involved in the mediation process.
Facilitate mediation sessions with the goal of achieving complete or partial resolutions.
Review and generate party agreements, and updates the Courts case management system.
Participate in court-related committees, activities, and special projects as needed
Perform other related duties as assigned.
 Qualifications:
Must be a licensed attorney eligible to practice law in the state of Indiana. Required to be a current certified and registered Domestic Relations Mediator. Knowledgeable of CHINS law and processes. Ability to maintain a neutral and credible work environment with agencies, attorneys, and parties involved. Good working knowledge of Microsoft office, with an emphasis on Excel. Excellent verbal and written communication skills.
 

Apply here

[ Reply to This ]        2791

 Associate Ombuds 
 by Editor  06/06/16 
Location: CA 
Salary: $4.5-9K/mo 
Expires 06/14/2016 

Job Requisition
 
Requisition Number:
03016557  
Recruitment Open To:
UCD/UCDHS Employees and General Public  
Final Filing Date
06-14-2016  
Closing Date:
 
Position:
ASSOCIATE OMBUDS  
Payroll Title
OMBUDSPERSON 3  
Number of Positions:
1  
Salary:
$4,575.00-$9,000.00/Mo.  
Appointment Type:
Career  
Appointment Deion:
100%, M-F, 8-5  
Overtime Eligible:
(FLSA)
Exempt  
Union/HEERA Representation:
This position is not represented by a collective bargaining unit  
Department:
OFFICE OF THE OMBUDS - 061510  
Department Deion:
The Ombuds Office provides services to a diverse population including all levels of administration, faculty, staff and students. Works on cases of great complexity and political sensitivity, often without precedents, requiring innovative and creative approaches. Requires the highest level of confidentiality, sensitivity, and impartiality. Provides upward feedback on systemic issues.  
Location:
Davis  
Allow Applicants to Attach:
Resume
Cover Letter
References
 
Position Details
 
Job Summary:
Under general direction of the Director of the Ombuds Office, the Associate Ombuds is responsible for impartial, informal, independent and confidential conflict resolution services to the UC Davis community on both the Davis campus and UC Davis Medical Center, consistent with the International Ombudsman Association Standards of Practice and Code of Ethics.

Work with a diverse range of individuals and groups at all levels within the organization in constructively managing conflicts of a highly sensitive and complex nature.

Provide individual and group needs assessment and coaching on a wide range of conflict management techniques, makes referrals to appropriate internal and external resources, and provides informal mediation and facilitation of effective dialogue on sensitive issues.

Provide training on conflict-related topics and feedback on systemic issues.
 
Physical Demands:
May require sitting for long periods of time.  
Work Environment:
Work flexible schedule including evenings and weekends to meet operational needs.

Occasional travel to attend related events and conferences that may include overnight stays.

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Additional information and specifics regarding the policy are available at http://breathefree.ucdavis.edu/index.html
 
Background Check Required:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Yes  
Qualifications
 
Minimum Qualifications:
Thorough knowledge of the appropriate role of an organizational ombudsperson and the IOA Code of Ethics and Standards of Practice including alternative resolution theories, principles, practices and techniques.

Conflict Management experience to develop effective options for mediating work-related conflicts and/or experience as an organizational ombuds.

Experience using interpersonal, effective listening and communication skills to work with people of diverse backgrounds and cultures within a complex and multi-layered organization.

Experience conducting group facilitations and workshops on a variety of conflict-related topics.

Experience researching, gathering and analyzing data regarding trends, practices, policies, procedures, and campus climate issues.
 
Preferred Qualifications:
Bachelors Degree in Psychology, Social Work, Dispute Resolution or, Organizational Development, or equivalent education and experience.

Ombuds experience working in an academic and/or health care setting or similar work environment.

Thorough knowledge and understanding of the campus, its mission, vision, goals, ives, resources, infrastructure, policies, procedures, and practices.

Knowledge of all applicable laws, rules, regulations, policies and procedures, research methods, techniques, and/or sources of information.
 
Quick Link To This Position:
www.employment.ucdavis.edu/applicants/Central?quickFind=73558  
Search Category:
All Jobs  

 

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

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[ Reply to This ]        2790

 Restorative Practice Specialist 
 by Editor  06/06/16 
Location: OR 
Salary: $35-36K 
Expires 07/03/2016 

The Opportunity

The Restorative Practices Specialist is a direct service position for an energetic professional to work with youth, families, and educators in southern Oregon k-12 Schools. Resolve has multiple projects assisting schools in implementing school based restorative practices. Restorative Practices is based on a core set of principles that emphasize healing and repair over punishment, inclusion over exclusion, and individual accountability with a high level of community support. Working with Resolve’s Director of Education, this position will help implement school based restorative practices by providing training, technical assistance, consultation and direct services to school staff, students, and families.   

About Resolve
For over 25 years, Resolve has served southern Oregon communities by helping people manage conflict through mediation, restore harmed relationships and communities through dialogue, and advance peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Since its beginning, Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure facilitation.
 
Each year Resolve produces professional level trainings and seminars open to the public, provides an in-depth Fundamentals of Mediation course that provides individuals with the education required to work as civil mediators, and earns credits for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
  
Beautiful Southern Oregon
Medford is situated in the heart of southern Oregon's beautiful rogue river valley, just off of Interstate 5 and about 27 miles north of the California-Oregon border. Pear orchards bloom profusely in the spring, surrounded by snow-capped peaks still white with the last snows of winter. The summers are very warm and fall colors are beautiful. Few places in Oregon combine scenic beauty, outdoor recreation, historical, and cultural attractions more successfully than southern Oregon. Medford and the neighboring towns, including Grants Pass, Ashland, and Jacksonville bring world-class arts, fine wine, and a friendly welcome.
 
Deion of Duties
The Restorative Practices Specialist must have a strengths-based approach and philosophy when working with all people. Relationships and community building are critical for successful service. This position will be responsible for providing direct service to students, school staff, families, and other community stakeholders. In partnership with regional schools work may include:

Direct Service

  • Facilitate community building circles and activities for school and classrooms
  • Respond to discipline referrals to determine appropriate restorative responses
  • Prepare participants and facilitate restorative dialogues and conferences
  • Follow up on restorative processes and ensure that all agreements are upheld
  • Coordinate community service projects and opportunities
  • Initiate and build relationships with school resource officers, community partners, and stakeholder groups
  • Work with school staff to oversee and guide student leaders involved in restorative programs
 Training and Coaching
  • Model and provide on-site support and coaching to school staff in community building activities and restorative interventions
  • Collaborate with stakeholder groups to integrate, educate, and systematize restorative principles into existing frameworks (ie: PBIS, ACEs trauma-informed approach)
  • Collaborate with Resolve RP Team to train teachers, students, and families in restorative justice principles, practices, and applications 

Consultation and Implementation Planning

  • Work collaboratively with administrators and implementation team to develop a multi-year implementation plan
  • Coordinate an implementation team and engage stakeholder voices to implement plan activities
  • Provide consultation and support around the implementation plan, school policy and system changes, and aligning building culture with restorative practices

Data Tracking and Reporting

  • Track, enter data and prepare reports for Resolve and school administrators
  • Analyze data summaries to assess efficacy of current practices
 
Required Skills/Experience
o    Four year degree in a related field, or equivalent experience
o    Theoretical and practical understanding and commitment to Restorative Justice values, principles and practices
o    Experience and success in collaboration and teamwork
o    Ability to facilitate difficult conversations with youth and adults
o    Excellent oral and written communication skills
o    Excellent networking and relationship cultivation skills
o    Willingness to grow and participate in a dynamic and challenging work environment
o    Competence with MS Office and data management systems
o    The ability to work effectively across cultures as well as sectors, celebrating and incorporating the gifts that diversity brings to our work, our lives, and our practice
o    Flexibility, humility, and a sense of humor
o    Commitment to working equitably
o    Commitment to conflict resolution education as a way to develop essential life skills
o    Self-starter, initiator, strong professional boundaries, ability to multi-task, see projects to completion
 
 Physical Demands
o    Must be able to travel to work locations across southern Oregon region
o    Must be able to help transport supplies (such as manuals, charts, easels, laptops) to various work locations
 
Preferred Skills
o    Direct experience facilitating restorative dialogues and implementing restorative practices
o    Experience facilitating groups and trainings
o    Experience working in a K-12 educational setting
o    Knowledge and skills in equity, cultural competency, and cross cultural communication
o    Experience building curricula and training modules that accommodate different ages, cultural worldviews, and learning styles
o    Experience working with systemic and organizational change
o    Bilingual (English/Spanish)
o    Completion of basic mediation training, according to the standards set by the Oregon Judicial Department for Civil Mediators. If the candidate does not have this training, the candidate should be prepared to complete it within the first year of hire
 
Other Duties as Assigned
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Status                          Full time, exempt
Salary                          $35-36k, flexible time off, 11 paid holidays annually
Time Commitment       Some evening and occasional weekend work may be required
Start Date                     August 1, 2016
  
How to Apply
Please submit a single-page cover letter, resume, and a list of four professional references (including contact information). Email your application materials (in the form of one clearly labelled PDF) to Deltra Ferguson, Ph.D., Executive Director, Resolve (contact@resolvecenter.org). In the subject line of the email please type your full name and "Restorative Practices Specialist”. For full consideration application materials must be received by 5pm PST on Sunday, July 3, 2016.  No phone calls please.
 
Finalist will be interviewed on Wednesday, July 6 and Thursday July 7.
 
Resolve is committed to building a culturally diverse team of practitioners and strongly encourages applications from minority candidates.  Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law.  In addition, Resolve does not discriminate based on gender identity or sexual preference.
[ Reply to This ]        2789

 Policy Analyst 
 by Editor  06/06/16 
Location: OR 
Expires 07/15/2016 

The National Center for Appropriate Dispute Resolution in Special Education
www.directionservice.org/cadre
CADRE works to increase the nation’s capacity to prevent and resolve special education and early intervention disputes by fostering productive home/school/provider partnerships and the use of collaborative processes to improve outcomes for children and youth with disabilities.
Position Need: Policy Analyst
Since 1998, the National Center for Appropriate Dispute Resolution in Special Education (CADRE) has been funded by the Office of Special Education Programs (OSEP) at the US Department of Education. CADRE works with OSEP, state educational agencies (SEAs), early intervention lead agencies (LAs), parent centers, other technical assistance (TA) providers, and nationally respected professionals and organizations to increase the nation’s capacity to effectively resolve special education disputes, reducing the use of expensive adversarial processes. CADRE provides easy access to information and assistance that supports the implementation of effective dispute prevention and resolution systems and enhances the capacity of parents and educators to collaborate, problem solve and ultimately arrive at a shared vision of how a child’s education/early intervention needs can appropriately be addressed.
The Policy Analyst will join a team of committed professionals who work to promote appropriate and effective dispute resolution among families and schools.
Desired Skills, Knowledge, Experience, and Abilities:
? Thorough knowledge of the dispute resolution requirements of the Individuals with Disabilities Education Act (IDEA) and IDEA regulations
? Experience with state special education administration, particularly dispute resolution systems
? Qualitative and quantitative data analysis (primarily deive statistics)
? Understanding of evaluation activities including performance measures; data collection; data analysis and reporting; logic models; and use of evaluation for systems improvement
? A strong work ethic with excellent communication, collaboration, and teamwork skills
? Experience providing technical assistance to a wide variety of stakeholders
? Facility with standard software applications (MSWord, Excel, PowerPoint, etc.)
? Experience with training and/or presenting for small and large groups and meeting facilitation
? Familiarity with virtual meeting/webinar platforms as well as online learning systems

Overall Responsibilities:
The Policy Analyst works in partnership with the entire CADRE team on a variety of tasks. It is anticipated that responsibilities associated with the position will change over time as a reflection of changing OSEP priorities as well as amendments to the law and regulations. Additionally, we expect activities related to this position will reflect the interests and expertise that the hired Policy Analyst brings to the CADRE team.
Responsibilities may include but are not limited to:
? Planning and organizing the summary and analysis of state Annual Performance Reports on dispute resolution activities (reading reports, summarizing critical information on progress/slippage, improvement activities, authoring summary chapters for OSEP)
? Providing (targeted and intensive) Technical Assistance to CADRE clientele on:
o Dispute resolution policy, including understanding regulatory requirements and their implementation
o Data collection related to required state reporting as well as other data elements
o Program planning and evaluation for improving dispute resolution system performance
? Participating in strategic planning, and the implementation and evaluation of project activities
? Identifying effective practices in dispute prevention and resolution through review of state data, materials and reports
? Conducting research and informing state and national policy related to dispute resolution
? Compiling and integrating annual data on state dispute resolution activities into the CADRE Longitudinal Dispute Resolution Database
? Updating the annual summary and analysis of national dispute resolution system performance and trends for all states/entities
? Preparing state specific summaries of dispute resolution performance and trends as requested (as a part of targeted or intensive TA)
? Developing materials and presenting information related to dispute resolution system performance and improvement in a variety of formats including print-based and rich media
? Some travel throughout the United States
Compensation: Salary commensurate with experience plus modest benefits. The position involves working with a tightly-knit, enthusiastic team that cares passionately about the Center’s work and is a rare opportunity to facilitate systemic change at the national, state and local level. Submit resume and cover letter to arrive no later than July 15, 2016.
For more information about this opportunity contact:
Philip Moses, Director CADRE 1144 Gateway Loop, Ste. 200 Springfield, OR 97477 (541) 686-5060 pmoses@directionservice.org

[ Reply to This ]        2788

 Center Operations Coordinator 
 by Editor  06/06/16 
Location: OR 
Salary: $12-13/hr 
Expires 06/20/2016 

The Opportunity
The Center Operations Coordinator helps to create a smooth running and welcoming office environment by providing support for the staff, the director of Resolve, and a cadre of highly trained volunteers and student interns. This includes friendly, professional communication through email, phone, and in-person reception. Center Operations maintains all portals to Resolve including the webpage and social media sites.
 
About Resolve
For over 25 years, Resolve has been serving southern Oregon communities by helping people manage conflict through mediation, restoring harmed relationships and communities through dialogue, and advancing peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Since its beginning, Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure facilitation.
 
Each year Resolve produces professional trainings and seminars, open to the public, and provides an in-depth Fundamentals of Mediation course that qualifies individuals as civil mediators and earns credits for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
 
Deion of Duties 
Center Communications
Help maintain all contact points (“portals”) to Resolve including:
·         Phone and email communications
·         Front desk welcoming
·         Facebook maintenance
·         Email marketing and outreach
·         Basic website maintenance
·         Newsletter
 
Center Management and Program Support
·         Maintain conference room scheduling
·         Invoice for services provided
·         Track and collect data; donors (Salesforce), services (Mediation CaseManager)
·         Prepare training materials
·         Manage registration for volunteer trainings and programs
·         Willing and able to learn mediation case intake procedures
 
Volunteer Intake and Development
·         Process volunteer applications and records
·         Work with program directors to maintain and renew the volunteer base of trainers and coaches, mediators, facilitators and restorative justice practitioners
·         Work with the Coordinator of Training and Outreach to organize regular mediation and restorative justice practice/role play sessions, in-service opportunities, and specialized training for developing volunteers
·         Support volunteer appreciation and community building events
 
Required Skills/Experience
Candidate must be:
·         Organized, attentive to detail, thorough in all aspects of work
·         Friendly and helpful with a professional demeanor
·         Respectful of clients and their needs and circumstance
·         Experienced and skilled in use of major software: Microsoft Office, and data entry applications
·         Adept at problem solving
·         Willing to be a part of a collaborative team
·         An effective communicator with solid writing skills
·         Able to operate standard office equipment, including but not limited to computers,
telephone systems, scanners, copiers
·         Able to follow oral and written instructions
·         Capable of handling and managing confidential information and files
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Time Commitment
This is a 20-30 hour/week position. Hours are flexible and some occasional weekend or evening work may be required
Start Date
Between June 1 and July 1, 2016
Status             
Hourly, Non Exempt, part time with the possibility of additional hours
Pay                 
$12-13 per hour
 
Application Process
Please submit a resume and single page cover letter that addresses your fit and interest in this position and demonstrates your excellent communication skills. Include three professional references and their contact information. Please email these as one PDF with the subject heading, Center Operations, to the Executive Director of Resolve, Deltra Ferguson, Ph.D.  contact@resolvecenter.org. This position is open until filled.
 
 

 

Resolve is committed to building a culturally diverse team of practitioners and strongly encourages application from minority candidates. Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law. In addition, Resolve does not discriminate based on gender identity and sexual preference.

 

[ Reply to This ]        2787

 Case Manager 
 by Editor  06/06/16 
Location: NE 
Expires 06/28/2016 

Case Manager

    • Job Tracking ID: 512651-536449
    • Job Location: Omaha, NE
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: June 02, 2016
    • Years of Experience: Any
    • Starting Date: ASAP

Job Deion:

Are you seeking an opportunity to work with a team of dedicated professionals who work hard to provide inspiring opportunities to others?

ILC is seeking an efficient, dependable, detailed oriented individual with strong communication and computer skills as a Case Manager in our Omaha Office. Case Managers are responsible to oversee the integrity of all medical related aspects of the people ILC supports including proper mediation administration, medical related appointments, pharmacy relations and performs quality reviews of records for all individuals ILC supports. Duties include, but are not limited to scheduling and tracking appointments; inputting and updating caseloads; serving as a liaison between physician offices, pharmacies, and nurses; maintaining confidential medical records; routing medial forms/ serving on related committees; conducting reviews of medical books to ensure accuracy, and prepares newly supported individual’s paperwork and books.

Experience and Skills

Qualified candidates will be at least 19 years of age. Candidates with an Associate’s Degree in a related field and two to four years of experience and/or and equivalent of education/experience will be given preference, as will those familiar with the use of Therap.

Job Benefits

ILC offers medical, dental, vision, and supplemental benefits for FT employees in addition to holiday, vacation leave after fix months, and eligibility to join our 401 K plan after one year of employment.  ILC employees experience a professional, yet casual work environment with a team professionals dedicated to creating inspiring opportunities for others.  If interested, please apply on-line at www.integratedlifechocies.com under the careers tab.  ILC is an Equal Opportunity Employer!

Apply here.

[ Reply to This ]        2786

 Program Coordinator, Civil Harassment Court Mediation 
 by Editor  06/01/16 
Location: CA 
Expires 06/15/2016 

CALIFORNIA LAWYERS FOR THE ARTS

SACRAMENTO AREA JOB OPPORTUNITY

Program Coordinator, Civil Harassment Court Mediation

(Part Time -3 days /week)

California Lawyers for the Arts (CLA) is a nonprofit, tax exempt service organization started in the Bay Area in 1974. The Sacramento office opened in 1996. Civil Harassment Court Mediation has been in Superior Court in Sacramento since 1990. CLA encourages people of all cultural backgrounds to apply.  The following position is available until filled.

Civil Harassment Court Mediation (CHCM) was initiated in 1990 by the Sacramento Mediation Center, now a program of California Lawyers for the Arts, in response to general overcrowding in the courts and an increasing number of people seeking to resolve personal and neighborhood conflicts through court action.  The program is intended to reduce the number of cases heard by the judge and to educate the users of Civil Harassment Court as well as other community members of the advantages of mediation as a way of resolving conflict.

The Program Coordinator for CHCM will report to the Associate Director.  This role includes but is not limited to:

  • Be on-site each civil harassment court calendar (once per week) to mediate cases and to oversee volunteer mediators.

  • Insure that 3-5 mediators (from CLA's mediation panel) are at court each civil harassment court calendar

  • Provide mediators with necessary mediation forms

  • Work with CLA staff to recruit mediators, as necessary, and train them in court procedures, mediation techniques, and assess skill development. 

  • Communicate directly with court mediators to discuss any concerns they may have, give any new directions from the judge, and to inform them of changes requested by CLA.

  • Act as liaison between the Civil Harassment Court and CLA. Set up meetings each year with the CLA director and court administrator and/or judge.

  • Report monthly, quarterly and annual statistics to the Associate Director of CLA.

In addition to CHCM Program Coordinator duties, the CHCM Coordinator will assist the Director of Mediation Services as follows:

  • Work in the CLA office 2 days per week, on a schedule to be arranged

  • Assist with Case Development and other tasks as needed

  • Participate in monthly staff meetings, CLA activities such as fund raising events, and mediation trainings

  • Participate in grant proposal writing

CHCM Program Coordinator is a part-time position 3 days per week; one day in court and 2 days in the CLA office downtown. Parking, at the court only, is validated by the court.

Qualifications:  The CHCM Coordinator shall be an experienced mediator, preferably with Court experience. Mediation training by CLA/SMC or another acceptable training program is required as well as participation in a CLA/SMC training within the first year.  Understanding of court procedures and formalities is required.  Also required are word processing and data management skills, and a cooperative spirit and ability to work with other CLA program staff on programs and events for the benefit of CLA.  

The position is 3 days a week.  One day is dedicated to Superior Court as the Coordinator for Civil Harassment Court Mediation , two days are dedicated to the Sacramento office for case development and assistance with programming. Salary: $1850/month.

To apply, please send a letter of interest with a current resume, a writing sample and three references by email or post to:

ellen.taylor@calawyersforthearts.org

or

Search Committee-CHCM Coordinator

California Lawyers for the Arts

2015 J Street, Suite 204

Sacramento, CA 95811

 
[ Reply to This ]        2785

 Senior Associate/Director 
 by Editor  06/01/16 
Location: CA 
Expires 06/10/2016 

Senior Associate/Director – Opportunity in San Francisco, CA
THE ORGANIZATION
Kearns & West, Inc. is a stakeholder engagement and collaborative solutions firm
specializing in services to government agencies to help them be more effective in their
relationships with their stakeholders and the public. Considered a leader in the
stakeholder engagement and collaborative solutions field, Kearns & West’s collaboration
programs are designed to take a diverse range of issues, opinions, goals and interests
and organize them into clear, productive processes that lead to successful conclusions.
The Kearns & West approach encompasses assessments, outreach, engagement and
collaboration, process and meeting design, facilitation, environmental dispute resolution,
and development of communications tailored to each project’s unique process.
Collectively, these tools and techniques build productive stakeholder relationships,
collaborations, and strategic partnerships with the goal of developing long-term,
sustainable solutions.
THE POSITION
The Senior Associate/Director will manage and support communications, outreach and
public engagement on transportation and other infrastructure issues such as water and
energy, involving stakeholders from state and federal agencies, tribes, advocacy
organizations, industries and local interests in the San Francisco Bay Area, Peninsula,
Central Coast and Central Valley regions. A background in local government,
communications and/or planning is desirable.
The position involves a wide range of responsibilities and roles including: interaction with
diverse stakeholders, client management and coordination, facilitation, all aspects of
planning and uting stakeholder and public meetings or other forums, project
research, strategic planning, communications and outreach support, development of
project proposals including budgets, business development, and contract administration.
Candidates from a variety of backgrounds, including dispute resolution, public policy and
communications will be considered. An interest in collaborative problem-solving and
communications is essential.
QUALIFICATIONS
We’re looking for someone who is:
? An effective and reliable communicator
? Comfortable leading and facilitating meetings
? Organized and prepared to contribute to our team organization
? Adaptable and flexible
? Self-motivated and comfortable working independently
? Comfortable with taking direction yet able to take the initiative

? Able to reliably set priorities, manage multiple tasks, and meet project deadlines
? Able to work and balance multiple projects for multiple clients
? Successful at balancing working as part of a team with working independently,
and Comfortable working in a small (12 person) office environment and
collaborating virtually with inter-office teams (based in Sacramento/Los
Angeles/Portland/Washington, DC).
EDUCATION, CERTIFICATIONS AND EXPERIENCE
MINIMUM EDUCATION
Bachelor of Science or Bachelor of Arts degree; Advanced degree or education a plus
but will not change job duties.
PREFERRED EXPERIENCE
Successful candidates will have 4-8 years of experience with public and stakeholder
engagement, conflict management and resolution, transportation and infrastructure
issues, environment, land-use, local and regional government, public policy, and
community relations. Fluency in Spanish is a plus.
REQUIRED SKILLS
Proficiency in MS Office (Word, PowerPoint, and Excel). Proficiency in online
collaboration tools is desirable. Proficiency with database management, graphic design,
and social media tools also a plus.
COMPENSATION
Compensation will depend on the qualifications and experience of the selected
candidate.
HOW

[ Reply to This ]        2784

 Mediation Officer 
 by Editor  05/23/16 
Location: DE 
Salary: $34-42K 
Expires 05/25/2016 

Mediation/Arbitration Officer

Recruitment #051616-MAFZ07-20800

Opening Date 5/18/2016
Closing Date 5/24/2016 11:59:00 PM
Type of Recruitment Open Competitive
Salary Yearly: $33,638.00/Min - $42,047.00/Mid
Pay Grade 11
Shift Hours 8:30am to 4:30pm
Employment Type Actual Vacancy
Employment Term Regular
Agency Family Court
Location(s) New le County Courthouse: (500 N. King Street, Wilmington, DE, 19801)
Contact Name Marybeth Cassidy
Contact Phone 302-255-0070

Summary Statement

This class is responsible for expediting the processing of court petitions filed with Family Court by performing mediation and/or arbitration of civil and criminal cases.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are deive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Interviews petitioner to assess nature of complaint, relief sought and explain procedures for filing petition.
     
  • Conducts mediation session with petitioner and respondent to define issues, assess relief sought and negotiate mutually acceptable terms; prepares consent orders stating conditions of agreement and submits to judge for an approval.
     
  • Acts as hearing officer for delinquent/criminal complaints; conducts fact finding session with parties involved and imposes appropriate conditions to provide for restitution and prevent repeated offenses; follows up with parties involved to insure compliance with court order.
     
  • Mediates emergency petitions to obtain temporary agreement; prepares report to judge when agreement can't be reached describing issues, parties' positions and recommendations for appropriate action.
     
  • Conducts custody, visitation and special investigations as directed by judge; obtains and evaluates background information on social, psychological, emotional and family stability; prepares report with findings and recommendations and disposition of case.
     
  • Prepares and maintains accurate statistical records of number, type and disposition of cases.
     
  • Provides information on court functions and jurisdiction and assistance to clients by community referral.

Job Requirements

JOB REQUIREMENTS for Mediation/Arbitration Officer 
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Bachelors degree or higher in Behavioral Science or Social Science or related field.
  2. Six months experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
  3. Six months experience in interviewing using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
  4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  5. Knowledge of mediation or arbitration.

Conditions of Hire

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.  

Union:  As a condition of accepting employment, the person selected for this position shall join and pay dues to the labor organization or may, instead not join but pay a service fee no greater than the dues.  The labor organization has been elected by employees as their representative for collective bargaining and other work related purposes.

Benefits

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.
 
[ Reply to This ]        2783

 Family Court Mediator  
 by Editor  05/23/16 
Location: CA 
Salary: $81-93K 
Expires 06/04/2016 

Job Title: Family Court Mediator
Closing Date/Time: Fri. 06/03/16 11:59 PM Pacific Time
Salary: $38.74 - $44.85 Hourly
$3,099.50 - $3,588.00 Biweekly
$80,587.10 - $93,288.00 Annually
Job Type: Full Time
Location: Superior Court of CA, County of Santa Clara, 191 N. First Street, San Jose, CA 95113, California
 

 

 
 
Under direction, this position provides orientation, mediation, evaluation, and Court-ordered investigations in child custody/visitation Court cases and may provide mediation, investigations in Juvenile Dependency and contested relative guardianship Court cases.
    
DISTINGUISHING CHARACTERISTICS:
This is a journey level position that works closely with judicial officers, attorneys, county agencies, and unrepresented litigants. This class is distinguished from the Senior Mediator class in that the latter has supervisory authority of assigned Family Court Services staff.

APPLICATION REQUIREMENTS:
This recruitment requires the submission of an on-line application. No paper applications will be accepted and an electronic copy of your Resume must also be submitted as an attachment to this application submission. Completion of the supplemental questionnaire required.

Please note that only the information submitted in the application will be considered. In addition, offer of employment generally is compensated at the minimum range noted above.
 Typical Tasks/Representative Duties:
REPRESENTATIVE DUTIES:
• Assists the Court and families in resolving child custody and visitation disputes by providing mediation services; provides investigations, assessments, and recommendations as required by law and as directed by the Court;
• Provides mediation and investigation in Juvenile Dependency and/or contested guardianship cases as directed by the Court;
• Provides orientation and parent education services for the parties involved in disputes;
• Observes and assesses risk factors, including domestic violence and child abuse issues and potential for danger to self and others; takes appropriate action including statutory reporting requirements;
• Testifies in Court as the Court's expert witness, subject to cross-examination;
• Performs other related duties as required.
 Employment Standards/Typical Qualifications:
EMPLOYMENT STANDARDS:
• A California State license as a psychotherapist or other related licensure, and at least two (2) years of experience in Family court services, family counseling and/or clinical assessment;
  -OR-
• A master's degree in psychology, social work, marriage and child counseling, or other behavioral science substantially related to marriage and family interpersonal relationships, and at least five (5) years of experience in Family court services, family counseling and/or clinical assessment;
• Bilingual Spanish speaking ability is highly desirable.

KNOWLEDGE OF:
• Family systems and pathology, crisis intervention techniques, child development, effects of childhood trauma and abuse, clinical issues relating to children, the effects of domestic violence, and parental chemical dependency on children and child custody research sufficient to enable the counselor to assess the mental health needs of children;
• Diagnostic skill and familiarity with both normal and dysfunctional interaction patterns;
• Community resources in order to make appropriate and/or legally mandated reports or referrals;
• California Court systems and procedures related to family law, visitation, custody, rights of parties, mediation, etc.

 

More information and application here.

[ Reply to This ]        2782

 Court Conciliator 
 by Editor  05/23/16 
Location: AZ 
Salary: $45-62K 
Expires 06/01/2016 

Job Title: Court Conciliator - Juvenile
Closing Date/Time: Tue. 05/31/16 11:59 PM Arizona Time
Salary: $44,595.20 - $62,275.20 Annually
Job Type: Unclassified/Full-Time
Location: Phoenix, Arizona
Department: Superior Court
 

 

 
 
Responsible for the development and maintenance of quality programs of Juvenile Court involving Dependency Mediation, Preliminary Protective Conferences, Case Progress Review and Community Services Staffing.  This position is regularly called upon to resolve identified barriers to court-ordered service delivery and provide timely, accurate information to the Court.  Responsible to aid the Judiciary with timely case processing by minimizing service related court hearings.
 Position Qualifications:

Minimum Education and/or Experience:
Master's Degree in Education, Social Work, Psychology or a related field and three (3) years of experience in child welfare, family counseling, mediation/negotiation or assessment/evaluation.  OR Bachelor's Degree in Social Work or closely related field and five (5) years of legal, juvenile, child welfare services or family case management experience.
 
Knowledge, Skills, and Abilities:
Must have knowledge of the principles, practices and professional standards in mediation and/or family assessment and supervision; knowledge of community organizations and all aspects of department planning; knowledge of applicable state and federal laws, regulations, rules and standards ; principles of team decision making and group facilitation; creative problem solving skills and ability to "think outside the box"; principles of human behavior and child development; knowledge of public, private, and community organization resources for children and families; critically analyze situations and make sound decisions; make and maintain effective working relationships with other staff, agencies, and community resource providers; communicate effectively verbally and in writing; proficiency in Business English, grammar and spelling; efficient time management skills to work in a fast-paced environment and within ARS 8-846:
               C. The court may employ an individual or individuals to facilitate collaboration between the parties and to ensure the delivery of court-ordered services. An employee acting in that capacity has access to all documents and information necessary to ensure service delivery regarding the child and the child's family without obtaining prior approval from the child, the child's family or the court. The employee may disclose documents and information the employee acquires, reviews or produces only as prescribed pursuant to section 41-1959.

Preferred Education and/or Experience: Three to five (3-5) years of child welfare experience, bi-lingual (Spanish/English); Masters Social Work or Masters in Law.
 

 

Apply here.

[ Reply to This ]        2781

 Employee Relations Consultant 
 by Editor  05/16/16 
Location: CA 
Salary: $4-7K/mo 
Expires 05/25/2016 

Requisition Number:
03016419  
Recruitment Open To:
UCD/UCDHS Employees and General Public  
Final Filing Date
05-24-2016  
Closing Date:
 
Position:
EMPLOYEE RELATIONS CONSULTANT  
Payroll Title
HUMAN RESOURCES ANALYST IV  
Number of Positions:
1  
Salary:
$4,148.83 - $7,467.92/Mo.  
Appointment Type:
Career  
Appointment Deion:
100% FTE, Fixed, Monday-Friday, 8:00am-5:00pm  
Overtime Eligible:
(FLSA)
Exempt  
Union/HEERA Representation:
This position is not represented by a collective bargaining unit  
Department:
HUMAN RESOURCES - 062110  
Department Deion:
Human Resources  
Location:
Davis  
Allow Applicants to Attach:
Resume
Cover Letter
References
 
Position Details
 
Job Summary:
Under general direction of the Director for Employee and Labor Relations (E&LR), provide a full range of employee relations services to campus, including consultation and support to University management, employees and designated representatives, through analysis and interpretation of University policies and procedures, applicable labor law, contract administration, problem-solving and decision-making assistance, organizational review and analysis and third party mediation and conflict resolution services. Advise management on corrective actions and personnel actions and develops multi-dimensional strategies for complex and critical employment matters. Coach and counsel managers and employees in clarifying goals and ives, enhancing problem solving and in planning and communications skills. Design, conduct or participate in supervisory/management training activities.  
Physical Demands:
 
Work Environment:
Work occasional flexible schedule to meet operational needs.

Occasional travel to UCDHS, other UC campuses and Office of the President.

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
 
Background Check Required:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Yes  
Qualifications
 
Minimum Qualifications:
-Knowledge of human resources practices, policies, and procedures.
-Knowledge of state and federal laws and regulations relating to employment, compensation, employee relations, employee benefits, employee health, affirmative action/equal opportunity, employee development and other human resources functions.
-Skills to mediate differences between people and organizations, explore options for mutual gain, and resolve issues to the satisfaction of those involved when possible.
-Skills to analyze complex problems or information in an ive manner and derive logical conclusions and use original and innovative approaches and techniques to solve difficult problems with multiple variables.
-Communication skills to express ideas clearly and to train large and small groups for the purpose of enhancing organizational effectiveness, or as an instructor for professional development classes.
-Expository writing skills to produce clear, well organized, concise, publishable analytical reports, procedures, and/or disciplinary memos as well as copy for web publication and correspondence.
-Computer skills including Microsoft Excel, Word, Outlook and Mail programs.
-Analytical and problem solving skills.
 
Preferred Qualifications:
-Knowledge of UC and UC Davis personnel policy, procedures and practices and Collective Bargaining agreements between the University and various unions.
-Ability to acquire working knowledge of employee and labor relations practices, procedures and law, in a HEERA collective bargaining environment.
-Ability to acquire technical expertise to interpret and effectively explain complex collective bargaining agreements, policies and procedures to all levels of academic and staff personnel.
-Ability to learn and demonstrate techniques in negotiating; exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
-Ability to make oral presentations to individuals and groups in order to persuade others to accept a new or established idea or policy in the employee relations field.
-Skills to use PPS and other University applications.
 
Quick Link To This Position:
www.employment.ucdavis.edu/applicants/Central?quickFind=73379  
Search Category:
 
[ Reply to This ]        2780

 Mediator 
 by Editor  05/16/16 
Location: CA 
Salary: $100-130K/yr 
Expires 05/28/2016 

Mediator

Federal Mediation and Conciliation Service

Agency contact information
  • 1 vacancy - Oakland, CA
Work Schedule is Full-Time - Permanent

Opened Friday 5/13/2016 (3 day(s) ago)

Closes Friday 5/27/2016 (11 day(s) away)

  • Salary Range
    $100,246.00 to $130,325.00 / Per Year
  • Series & Grade
    GS-0241-13/13
  • Promotion Potential
    14
  • Supervisory Status
    No
  • Who May Apply
    U.S. Citizens
  • Control Number
    438919800
  • Job Announcement Number
    DE-10000934-16-TV
 

Job Overview

Summary

About the Agency

 

The Best Places to Work has ranked the Federal Mediation and Conciliation Service #1 for Small Agencies in the Federal Government. The Best Places to Work rankings are an important tool for ensuring that employee satisfaction is a top priority for government managers and leaders. For more information about the Best Places to Work rankings, please visit http://bestplacestowork.org/BPTW/rankings/overall/small

The Federal Mediation and Conciliation Service promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.

Duties

As a Mediator you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation and arbitration. You will also be responsible for fostering the establishment and maintenance of constructive joint processes to improve labor-management relationships and preventing or minimizing work stoppages through the use of mediation, relationship development training and other joint processes. Mediators also provide a wide range of alternative dispute resolution (ADR) services to help government entities reduce litigation costs, including mediation of discrimination and other claims, workplace conflict management training, facilitation, systems design and negotiated rulemaking. Additional duties for the incumbent include:

  • Mediating labor-management disputes involving initial or successor collective bargaining agreements in situations which range from a moderate degree of difficulty to those which are highly complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.
  • Performing research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizing factual information and analysis of the overall situation, as well as knowledge of the mediation process and techniques, to determine the action or approach to be taken. Assisting parties in dealing with the media on sensitive matters of public concern.
  • Identifying opportunities and responding to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helping parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improving labor-management relationships through the process of resolving significant and/or backlogged grievances.
  • Providing relationship development training (RDT) designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Assessing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Utilizing a variety of program delivery methods, including live and/or web-based online collaborative processes where appropriate.
  • Mediating and/or facilitating a variety of alternative dispute resolution (ADR) matters for government entities, including discrimination claims, other workplace conflicts, regulatory compliance, regulatory negotiations, multi-party conflicts and other disputes which are of a particularly unique, difficult, or complex nature. Identifying potential customers and negotiates reimbursable agreements in coordination with supervisor.
  • Engaging in education, outreach and advocacy activities to increase awareness of FMCS conflict resolution services and programs. Utilizing creative approaches to identify and/or create opportunities to inform public about FMCS dispute resolution services.
  • In all service delivery areas, utilizing current and creative means and approaches to help parties resolve disputes and manage conflict; maintaining current knowledge and awareness of major developments in field of labor-management relations, ADR and conflict management, generally; keeping apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques and theories involving ADR; collaborating with managers and mediators to develop new and innovative approaches.
  • Utilizing technology resources to accomplish the administrative and service delivery functions of the position. As the resources develop, utilizing new technologies and electronic communications platforms to creatively and efficiently accomplish the work, including, but not limited to, researching, scheduling meetings and conferences, training and delivering certain services using the newest software and web-based platforms. In the format established by the Service, mediators are responsible for making factual and timely reports regarding collective bargaining mediation, grievance mediation, relationship development training, alternative dispute resolution services and education, advocacy and outreach activities.

 

Travel Required

  • 75% or Greater
  • You will be expected to travel for this position.

Relocation Authorized

  • No
 

Job Requirements

Key Requirements

  • Must be a U.S. Citizen
  • Suitable for Federal employment, determined by a background investigation
  • Males born after 12-31-59 must be registered for Selective Service
  • Selectee must meet/maintain suitability and security requirements
  • Selectee will be required to successfully complete a probationary period
  • Employment is contingent on 'Conditions of Employment'

Qualifications

In order to be found qualified for the GS-13 Mediator position with FMCS; your resume must clearly reflect your full-time collective bargaining process experience. This experience can be gained by having served as the Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements or while serving as a Mediator or Facilitator with parties engaged in the collective bargaining processes.

In addition to the qualifications listed above; your resume should indicate your level of specialized experience to include: years of experience, breadth of responsibilities, complexity of bargaining matters, overall impact of bargaining on parties and the community, utilization of varied bargaining processes, substantial knowledge of contract language, familiarity with a broad scope of subjects, experience in numerous and diverse bargaining circumstances, and knowledge of joint processes to improve labor-management relationships

Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EST on the closing date of this announcement. This position does not have a positive education requirement. Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the Excepted Service, therefore, there is no formal rating system for applying veterans? preference to mediator appointments. FMCS, however, considers veterans? preference eligibility as a positive factor in the Mediator hiring process. If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF-15, DD-214, Certificate of Release or Discharge from Active Duty, or other supporting documentation.

Security Clearance

Q - Nonsensitive

 
 
 
 
 

 

Federal Mediation and Conciliation Service

Contact

Matthew Karlin
Phone: 0000000000

Address

Federal Mediation and Conciliation Service
FMCS
2100 K Street, NW
Washington
DC
US
 
Apply here
[ Reply to This ]        2779

 Workers Compensation Mediation Specialist 
 by Editor  05/09/16 
Location: TN 
Salary: $50K 
Expires 05/28/2016 

Workers' Compensation Mediating Specialist
Tn Bureau of Workers' Compensation - Nashville, TN
$50,000 a year

The Bureau of Workers’ Compensation is looking to hire a Workers’ Compensation Mediating Specialist in Nashville, Tennessee. Such Specialists conduct telephonic mediations when a party to a workers’ compensation claim files a request for mediation regarding temporary benefit issues and in-person mediations when the parties are ready to settle a claim permanent benefit issues. The position also assists members of the public who have questions about workers’ compensation laws or procedures. Successful candidates must have a bachelor's degree, two years’ experience in workers' compensation claims, insurance and/or conducting mediations. They must be proficient in Microsoft Office and be willing to attend and participate in mediation training outside the Knoxville area. Competitive salary with full benefits package.

Job Type: Full-time

Salary: $50,000.00 /year

Local candidates only:

  • Nashville, TN

Required experience:

  • Workers' compensation claims handling, insurance or mediation: 3 years

Required license or certification:

  • Valid Drivers' License

Required education:

  • Bachelor's

Required language:

  • Spanish is plus, but not required

Apply here

[ Reply to This ]        2778

 Case Administrator II 
 by Editor  05/09/16 
Location: RI 
Expires 05/28/2016 

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

  • Serves as the primary, neutral AAA liaison with case participants and arbitrators, initiating and maintaining the flow of pertinent information on assigned cases and accurately and effectively communicating AAA practices and procedures.
  • Maintains uniform, accurate electronic records and statistical information in the case management system in accordance with established standards.
  • Delivers the highest level of professional client service by timely responding to the phone calls, emails and correspondence of case participants and arbitrators.
  • Utilizes effective time management skills to focus on critical issues, constantly prioritizing work to meet deadlines and case participant expectations.
  • Understands and communicates with case participants and arbitrators about applicable AAA Rules and procedures, including Consumer Due Process Protocols, knowing when and how they should apply.
  • Reviews all case correspondence to ensure proper service to all appropriate case participants and arbitrators, to determine what action is needed to address all aspects of the communication for fast, effective and fair service, and to be familiar with knowledgeable about their assigned cases.
  • Understands responsibilities of arbitrators and assists and advises arbitrators on procedural hearing management, applicable rules, jurisdiction and related topics and assists arbitrators with the timely and accurate issuance of orders and awards.
  • Guided by filing documents and party requests, selects, invites and appoints appropriate arbitrator, or, when indicated, prepares arbitrator lists for party selection of arbitrator, from among the arbitrators on the AAA roster.
  • Regularly works with fellow AAA colleagues in a continuous effort to promote and provide top quality standards and practices with regard to rules, administration of cases and arbitrator relations.
  • Consults on a regular basis with immediate supervisor to ensure that quality and consistency of case administration are met.
  • Initiates schedules and facilitates administrative conferences and telephonic hearings as needed or as directed by the arbitrator.
  • Provides coverage for assigned fellow case administrators during times of absence or leave
 
Qualifications:

Education & Experience: Associate’s degree; 2 years prior work experience in a customer service, legal services, and/or judicial environment; or an equivalent combination of education and work experience.
 
Language Skills:  Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.
 
Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.
 
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
 
Technical Skills: Intermediate proficiency with Microsoft Excel, Word, and web-based case management systems.

 

Success Factors:

  • Results Oriented: Focuses on the desired result of one’s own actions/performance
  • Attention to Communication: Ensures that regular, consistent, and effective communication takes place
  • Initiative: Identifies what needs to be done and takes action before being asked or required
  • Forward Thinking: Anticipates possible problems and develops contingency plans in advance and anticipates consequences of situations and plans accordingly
  • Thoroughness: Monitors the quality of one’s own work; Acts to verify information and checks the accuracy of own work
  • Written Communication: Expresses oneself clearly and concisely in writing; tailors written communications to effectively reach an audience
  • Oral Communication: Expresses oneself clearly in conversations and interactions with others and tailors speech to the level and experience of the audience

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

[ Reply to This ]        2777

 Family Court Coordinator  
 by Editor  05/09/16 
Location: NY 
Salary: $33-40K 
Expires 05/30/2016 

Job Deion

New Justice Services is seeking a full time coordinator for its Onondaga County Family Court Mediation Program.  The coordinator performs intake screening, scheduling, and mediates disputes in order to reduce the caseload and burden on the Family Court.  Coordinator also drafts mediation agreements which become court orders once signed by the Judge.  Excellent verbal, written, and computer skills required.  Intuition and people skills also a plus.  Ability to foster and develop professional relationships with judges, clerks, and attorneys in a courthouse environment absolutely necessary. 

 

Mediation experience not necessary but highly desirable. Past coordinators have had J.D.’s and mediation training.  Reliable transportation required, as well as flexibility to work occasional evening and weekend hours.  Ability to work independently essential.

 

No calls or emails. Send resume and cover letter to:

 

John W. McCullough, Executive Director, New Justice Services, Inc. 1153 W. Fayette St, Suite 301, Syracuse, NY 13204

 

New Justice is an AA/EOP employer

 

Requirements

Minimum of a BA degree. Must successfully complete a 36-hour mediation skills training (first available training) and 12-hour custody/visitation training (first available training) at onset of employment.

 

Benefits

Salary range $33,000 – 40,000 doe, plus substantial health insurance package, paid vacation, and flex time. 

For more information, visit our website: www.newjusticeservices.org

 

Cross-posted from Maria Volope listserv
[ Reply to This ]        2776

 Peacebuilding Officer 
 by Editor  05/02/16 
Location: NY 
Expires 06/17/2016 

Posting Title: Peacebuilding Officer
Job Code Title: PEACEBUILDING OFFICER
Department/Office: DEPARTMENT OF PEACEKEEPING OPERATIONS
Duty Station: NEW YORK
Posting Period: