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 Mediator 
 by Editor  06/20/16 
Location: DC 
Salary: $92-120K/yr 
Expires 06/30/2016 

Job Overview

Summary

About the Agency

 

The Best Places to Work has ranked the Federal Mediation and Conciliation Service #1 for Small Agencies in the Federal Government. The Best Places to Work rankings are an important tool for ensuring that employee satisfaction is a top priority for government managers and leaders. For more information about the Best Places to Work rankings, please visit http://bestplacestowork.org/BPTW/rankings/overall/small

The Federal Mediation and Conciliation Service promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.

Duties

As a Mediator you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation and arbitration. You will also be responsible for fostering the establishment and maintenance of constructive joint processes to improve labor-management relationships and preventing or minimizing work stoppages through the use of mediation, relationship development training and other joint processes. Mediators also provide a wide range of alternative dispute resolution (ADR) services to help government entities reduce litigation costs, including mediation of discrimination and other claims, workplace conflict management training, facilitation, systems design and negotiated rulemaking. Additional duties for the incumbent include:

  • Mediating labor-management disputes involving initial or successor collective bargaining agreements in situations which range from a moderate degree of difficulty to those which are highly complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.
  • Performing research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizing factual information and analysis of the overall situation, as well as knowledge of the mediation process and techniques, to determine the action or approach to be taken. Assisting parties in dealing with the media on sensitive matters of public concern.
  • Identifying opportunities and responding to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helping parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improving labor-management relationships through the process of resolving significant and/or backlogged grievances.
  • Providing relationship development training (RDT) designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Assessing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Utilizing a variety of program delivery methods, including live and/or web-based online collaborative processes where appropriate.
  • Mediating and/or facilitating a variety of alternative dispute resolution (ADR) matters for government entities, including discrimination claims, other workplace conflicts, regulatory compliance, regulatory negotiations, multi-party conflicts and other disputes which are of a particularly unique, difficult, or complex nature. Identifying potential customers and negotiates reimbursable agreements in coordination with supervisor.
  • Engaging in education, outreach and advocacy activities to increase awareness of FMCS conflict resolution services and programs. Utilizing creative approaches to identify and/or create opportunities to inform public about FMCS dispute resolution services.
  • In all service delivery areas, utilizing current and creative means and approaches to help parties resolve disputes and manage conflict; maintaining current knowledge and awareness of major developments in field of labor-management relations, ADR and conflict management, generally; keeping apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques and theories involving ADR; collaborating with managers and mediators to develop new and innovative approaches.
  • Utilizing technology resources to accomplish the administrative and service delivery functions of the position. As the resources develop, utilizing new technologies and electronic communications platforms to creatively and efficiently accomplish the work, including, but not limited to, researching, scheduling meetings and conferences, training and delivering certain services using the newest software and web-based platforms. In the format established by the Service, mediators are responsible for making factual and timely reports regarding collective bargaining mediation, grievance mediation, relationship development training, alternative dispute resolution services and education, advocacy and outreach activities.

 

Travel Required

  • 75% or Greater
  • You will be expected to travel for this position.

Relocation Authorized

  • No
 

Job Requirements

Key Requirements

  • Must be a U.S. Citizen
  • Suitable for Federal employment, determined by a background investigation
  • Males born after 12-31-59 must be registered for Selective Service
  • Selectee must meet/maintain suitability and security requirements
  • Selectee will be required to successfully complete a probationary period
  • Employment is contingent on 'Conditions of Employment'

Qualifications

In order to be found qualified for the GS-13 Mediator position with FMCS; your resume must clearly reflect your full-time collective bargaining process experience. This experience can be gained by having served as the Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements or while serving as a Mediator or Facilitator with parties engaged in the collective bargaining processes.

In addition to the qualifications listed above; your resume should indicate your level of specialized experience to include: years of experience, breadth of responsibilities, complexity of bargaining matters, overall impact of bargaining on parties and the community, utilization of varied bargaining processes, substantial knowledge of contract language, familiarity with a broad scope of subjects, experience in numerous and diverse bargaining circumstances, and knowledge of joint processes to improve labor-management relationships

Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EST on the closing date of this announcement. This position does not have a positive education requirement. Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the Excepted Service, therefore, there is no formal rating system for applying veterans? preference to mediator appointments. FMCS, however, considers veterans? preference eligibility as a positive factor in the Mediator hiring process. If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF-15, DD-214, Certificate of Release or Discharge from Active Duty, or other supporting documentation.

Security Clearance

Q - Nonsensitive

Apply here

[ Reply to This ]        2799

 Workers' Compensation Claim Consultant 
 by Editor  06/20/16 
Location: CA 
Expires 07/10/2016 

More information about this job:

Overview:

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 

Responsibilities:

  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.

  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.

  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Review and maintain personal diary on claim system.
  • Assess and monitor subrogation claims for resolution.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Conduct claim reviews and/or training sessions for clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Performs other duties as assigned.

 

 

Qualifications:

Education and/or Experience   

Bachelor’s Degree or 8+ years claim experience.

                                                               

Computer Skills   

Proficient using Microsof Office.

                               

Certificates, Licenses, Registrations

AIC designation preferred.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

 

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

 Apply here

 

[ Reply to This ]        2798

 Senior Associate/Director 
 by Editor  06/14/16 
Location: CA 
Expires 07/01/2016 

Kearns & West, Inc. is an Equal Opportunity Employer

Senior Associate/Director – Opportunity in San Francisco, CA

THE ORGANIZATION Kearns & West, Inc. is a stakeholder engagement and collaborative solutions firm specializing in services to government agencies to help them be more effective in their relationships with their stakeholders and the public.

Considered a leader in the stakeholder engagement and collaborative solutions field, Kearns & West’s collaboration programs are designed to take a diverse range of issues, opinions, goals and interests and organize them into clear, productive processes that lead to successful conclusions.

The Kearns & West approach encompasses assessments, outreach, engagement and collaboration, process and meeting design, facilitation, environmental dispute resolution, and development of communications tailored to each project’s unique process. Collectively, these tools and techniques build productive stakeholder relationships, collaborations, and strategic partnerships with the goal of developing long-term, sustainable solutions.

THE POSITION The Senior Associate/Director will manage and support communications, outreach and public engagement on transportation and other infrastructure issues such as water and energy, involving stakeholders from state and federal agencies, tribes, advocacy organizations, industries and local interests in the San Francisco Bay Area, Peninsula, Central Coast and Central Valley regions. A background in local government, communications and/or planning is desirable.

The position involves a wide range of responsibilities and roles including: interaction with diverse stakeholders, client management and coordination, facilitation, all aspects of planning and uting stakeholder and public meetings or other forums, project research, strategic planning, communications and outreach support, development of project proposals includinion, public policy and communications will be considered. An interest in collaborative problem-solving and communications is essential.

QUALIFICATIONS We’re looking for someone who is:

? An effective and reliable communicator

? Comfortable leading and facilitating meetings

? Organized and prepared to contribute to our team organization

? Adaptable and flexible

? Self-motivated and comfortable working independently

? Comfortable with taking direction yet able to take the initiative Kearns & West, Inc. is an Equal Opportunity Employer

? Able to reliably set priorities, manage multiple tasks, and meet project deadlines

? Able to work and balance multiple projects for multiple clients

? Successful at balancing working as part of a team with working independently, and Comfortable working in a small (12 person) office environment and collaborating virtually with inter-office teams (based in Sacramento/Los Angeles/Portland/Washington, DC).

EDUCATION, CERTIFICATIONS AND EXPERIENCE

MINIMUM EDUCATION

Bachelor of Science or Bachelor of Arts degree; Advanced degree or education a plus but will not change job duties.

PREFERRED EXPERIENCE

Successful candidates will have 4-8 years of experience with public and stakeholder engagement, conflict management and resolution, transportation and infrastructure issues, environment, land-use, local and regional government, public policy, and community relations. Fluency in Spanish is a plus.

REQUIRED SKILLS

Proficiency in MS Office (Word, PowerPoint, and Excel). Proficiency in online collaboration tools is desirable. Proficiency with database management, graphic design, and social media tools also a plus. COMPENSATION

Compensation will depend on the qualifications and experience of the selected candidate.

HOW TO APPLY Please apply on-line immediately at personnel@kearnswest.com.

[ Reply to This ]        2797

 Family Mediator 
 by Editor  06/13/16 
Location: MD 
Salary: $44-55K 
Expires 06/23/2016 

Job Title: Family Mediator - Non Merit
Closing Date/Time: Wed. 06/22/16 4:30 PM Eastern Time
Salary: $43,754.00 - $54,753.00 Annually
Job Type: NON MERIT
Location: Towson, Maryland
 

 

 
 
A full-time, non-merit vacancy exists in the Circuit Court for Baltimore County.

Interested candidates should email a resume, letter of interest, and three professional references directly to wlsawyer@baltimorecountymd.gov by close of business on Wednesday, June 22, 2016.
 Examples of Duties:
Under the direction of the Director of the Office of Family Mediation, the Family Mediator is responsible for mediating family cases, including, but not limited to: child access cases (child custody and visitation issues); child in need of assistance (CINA) cases; high-conflict family law cases; contempt cases involving child access and financial issues; adoption; adult guardianship; and other matters related to the family.
  • Mediates court ordered cases; communicates with counsel regarding custody and visitation issues; meets with disputing parties and attorneys; prepares parenting plans and Consent Orders; provides follow-up mediation services upon request; conducts interviews and home evaluations and prepares comprehensive written reports for the use of the court and counsel in contested and uncontested private adoption cases; provides on-going assistance to Settlement Judges in custody/visitation matters.
 Qualifications:
Required Qualifications

 Must have all of the following qualifications to be considered:
  1. Bachelor's degree from an accredited college or university.
  2. Completion of the required 40 hour basic mediation training plus 20 hours of child access mediation training.
  3. Three years experience working with children or families either as an attorney, psychologist, physician, teacher, counselor, social worker or family mediator. 
  4. Candidates should be a member in good standing of the Maryland Program for Mediator Excellence through the Maryland Alternative Dispute Resolution Office of the Maryland Judiciary.
Knowledge, Skills and Abilities
Must have good writing skills; must possess good interpersonal skills and the ability to assist parties to reach agreements regarding their children; should possess general knowledge of family law procedures; must have good interviewing techniques and must exercise a high degree of judgment, tact, diplomacy and competency in dealing with a diverse public, judges, attorneys, and professional personnel. Knowledge of Microsoft Office and other computer applications is required.
 Conditions of Employment:

This position is a non-merit unclassified position with the Circuit Court for Baltimore County and is subject to the personnel policies and procedures adopted by the Court. Continuing education is a condition of employment. 

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. 

Apply here

[ Reply to This ]        2796

 Ombudsman Mediator 
 by Editor  06/13/16 
Location: CA 
Expires 07/10/2016 

Job Deion 
Ombudsman - Mediator(

Job Number:

 487675)
  Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That`s because each of us-from our finance, business, and IT experts to our RNs, allied health professionals, and physicians-shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you`ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you`ve always wanted.  
Deion
 

The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff & providers a conflict management program to resolve patient/ provider healthcare disputes early & quickly thereby improving patient safety & reducing the costs of health care dispute resolution. Serves as a trusted & informal information resource, communication channel, complaint handler, facilitator, consultant & practitioner for dispute resolution. Acts to seek fair & equitable solutions to patient/provider problems & for suggesting dispute resolution processes for addressing & managing conflicts & for policy & procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients & providers.

 

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual work plan & performance metrics to demonstrate program effectiveness, including but not limited to: patient & provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources & the promotion of patient safety initiatives.
• Develops & implements an on-going communications program, including informational materials for patients & family, staff training & awareness building & materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential & informal assistance to patients & providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially & questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding & gathers information, including any general background information that may be helpful to understand the overall context of the dispute & assesses the overall gravity of the situation, & meets w/ the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute.
• Serves as an impartial & independent third party for clients, focusing upon patient care issues.
• Facilitates contact w/ other appropriate local/regional departments as necessary (e.g. Legal or Member Services) Collaboration & Problem Solving: Develops collaborative relationships w within the Medical Center & Regional departments to provide & facilitate a fair, open & creative atmosphere.
• Provides feedback to senior management by tracking & analyzing types of patient & provider concerns, & in collaboration w/ appropriate stakeholder groups.
• Identifies opportunities for improvement to policies & practices which contribute to systemic conflicts, concerns & complaints.
• Provides internal consulting services to providers on communication & dispute resolution strategies, designed to improve individual & organizational effectiveness.
• Analysis & Reporting: Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies & informs upper management of patterns & trends affecting patient care.
• Knowledge Management: Actively participates w/in the KP patient safety/risk management community, by sharing successful practices & disseminating learning's (in collaboration w/ Regional & National Risk Management functions).
• This job deion is not all encompassing.

 
Qualifications
 

Basic Qualifications:
Experience
• Minimum ten (10) years of clinical or hospital/healthcare background required.
Education
• Bachelor's degree required.
• Evidence of having taken and passed a forty (40) or more hour Ombudsman training course or minimum of 100 cases experience or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a forty (40) or more hour Mediation course or minimum of 100 cases experience or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
License, Certification, Registration
• N/A
 
Additional Requirements:
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman&Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Demonstrated ability to work with difficult situations with multiple interests/parties involved.
• Demonstrated analytical/data management skills.
• Demonstrated program development expertise (strategic direction, work planning, communications, implementation).
• Demonstrated excellent written and presentation communication skills.
• Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Must be able to work in a Labor/Management Partnership environment.

 

Preferred Qualifications:
• Minimum ten (10) years of experience in clinical or management roles in a health plan or multi-faceted health care system desired.
• Master's degree in business, health care, public administration or related field desired.
• Knowledge of KP preferred.

 Prior case resolution/mediation experience strongly preferred.

 Master's degree or higher strongly preferred.

 

Notes:

 This position is an ombudsman/mediator role supporting both the Fontana and Ontario Medical Centers and service area.

 

Primary Location

: California-Fontana-Fontana Medical Center 9961 Sierra Ave. 

 

  Scheduled Hours (1-40): 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Working Hours Start: 8:00 AM Working Hours End: 5:00 PM 

Schedule

: Full-time 

Job Type

: Standard 

Employee Status

: Regular Employee Group (Union Affiliation): Salaried, Non-Union, Exempt 

Job Level

: Individual Contributor 

Job

: Healthcare / Hospital Operations Public Department Name: Hospital Administration 

Travel

: Yes, 50 % of the Time Job Eligible for Benefits: Yes 

 

 
 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
 
[ Reply to This ]        2795

 Mediation Assistant 
 by Editor  06/13/16 
Location: DC 
Expires 07/02/2016 

Part-Time Staff Assistant (Grievance Committee and Mediation Office) (

Job Number:

 1600512)

Deion

 

The International Monetary Fund (IMF) is seeking a part-time Staff Assistant for its Mediation Office and Grievance Committee. The Mediation Office was created in Fall 2012 to provide Fund employees with an informal, confidential, and collaborative dispute resolution option for resolving workplace disputes. It is a small office, comprising of one full-time Mediator, who exercises the position's duties with complete independence from other Fund officials and organizational units. The Grievance Committee was established by the IMF Managing Director to hear grievances on matters relating to the terms of employment and to career issues brought by staff members.

 

The Assistant will work closely with the Mediator and Grievance Committee Chair to provide day-to-day administrative support in a broad range of areas while respecting the highly confidential and sensitive nature of the work.

The assistant will be expected to carry out a wide range of functions including:

 

  • Perform all word processing duties, including supporting the preparation and formatting of Annual Reports, memoranda to management and PowerPoint presentations, and developing charts and graphs using mediation and grievance case data in Excel for use in reports; 
  • Assist in the development of informational resources such as brochures and training materials; 
  • Proofread to a high standard; 
  • Maintain and update the Mediation Office and Grievance Committee Websites using SharePoint;
  • Create, maintain, and organize all of the two Offices files, both electronic and hard copy; 
  • Track information on mediation cases and enter data in the Mediation Database accurately and on a regular basis;
  • Maintain a case log summarizing the status of all pending Grievance Committee cases; 
  • Assist with scheduling mediations, grievance hearings and other appointments for the Mediator and Grievance Committee Chair; 
  • Maintain a calendar of mediations and Grievance Committee hearings and motions;
  • Make arrangements for Grievance Committee hearings, including reserving hearings rooms and scheduling court reporters; 
  • Prepare redacted versions of Grievance Committee decisions that remove all information that identifies parties and witnesses;
  • Draft short memoranda and emails to parties, counsel and Grievance Committee members regarding the status of grievance cases;
  • Provide information orally and in writing to persons seeking information about the mediation and grievance processes;
  • Perform general office duties including photocopying, ordering supplies, entering travel requests, requesting reimbursement for expenses, greeting clients when they arrive for appointments, and answering the telephone;
  • Perform any additional duties as assigned by the Mediator and Grievance Committee Chair.

 

Qualifications

 

The selected candidate will be expected to take up the position in Washington, DC at the earliest possible date. The contract will initially be for one year with the possibility of further renewals. The selected candidate will work 20 hours per week keeping a regular, pre-determined schedule, and must be available to work additional hours as needed (for additional hourly compensation) to carry out special projects.

 

Excellent oral and written communication skills in English, the working language of the Fund, are imperative, as is the ability to communicate effectively with international staff about sensitive and confidential issues.

 

It is critical that candidates must have a proven ability to maintain confidentiality of sensitive activities and materials, and must show great attention to detail, especially in proofreading and in entering data accurately.

 

Also essential are strong word processing and general computer skills, including very good knowledge of all Microsoft Office products (especially Word, PowerPoint, Excel, and Outlook) and familiarity with SharePoint. Strong organizational skills and the ability to efficiently multi-task are important as are the ability to work independently and to meet deadlines. A successful candidate will have the versatility and flexibility to respond to the ebb and flow of work and to anticipate needs before they arise.

 

Experience as a legal assistant or background/training in conflict resolution, mediation or grievance handling is highly desirable, as is someone familiar with the general organization, culture and operations of the Fund.

 

Finally, a positive and helpful attitude and a good work ethic are key.

 

Please note that only candidates physically residing in the Washington metropolitan area are eligible for consideration. As part of the selection process, an online assessment will be administered for short-listed candidates.

 

 

The IMF is committed to achieving a diverse staff, including gender, nationality, culture and educational background.

Apply here.

[ Reply to This ]        2794

 Case Coordinator 
 by Editor  06/06/16 
Location: CA 
Expires 08/06/2016 

Case Coordinator (Legal Position), non-exempt (001767)
 
Job Number: 001767
Job Title: Case Coordinator (Legal Position), non-exempt
Number of Openings: 1
Job Type (Employment Type): Direct Hire
Start Date: 2016/06/02
Country: United States
State/Province: California
City: Orange
Salary Interval: Per Year
Job Schedule: Full Time
Job Category: Professional Services
Career Level: Intermediate(non-manager)
Level of Education: Four-Year Degree
Years of Experience: 3
Application Deadline: 2016/08/05
 
Position Deion
The CC is a key position in support of case management. The CC partners with their Case Managers (CMs) to develop and administer panelists’ (judges and attorneys) practices.

Case Management Support - Regularly meet and communicate with CMs and local manager to discuss case issues (pertinent information and potential problems); all basic administrative support for CMs and panelists; this support includes, but is not limited to, re-scheduling and coordinating hearings and/or conference calls, A/R calls, and pre-hearing preparation calls to ensure all client needs are met

Case Manager Apprentice - Serves as CM apprentice; competent to cover a CM’s desk in their absence; CC is responsible for developing overall CM skills, enhancing the client experience and supporting the client, panelists and CMs before, during and after a case is heard

Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year

- Sit at a desk working on the computer and talking with clients, panelists, etc., over the phone and/or face to face for extended periods of time

- Effectively and articulately communicate with our clients in regards to our services, policies, procedures, etc.

- Handle problems for clients and/or panelists, etc., who are sometimes angry or impatient

- Lift heavy s such as large case files and exhibits
Position Requirements
Client Service - Professional client service (including panelists)

Other Projects - Available for any other projects designated by their manager

Case Management - Must be able to articulate, understand, support and perform in accordance with all JAMS policies and procedures; basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc.); knowledge of panelists’ practice preferences in the local Resolution Center (RC)

Technical - Computer literate and proficient in all software programs required for the position

Organization - Exceptional ability to organize, prioritize and manage multiple responsibilities and tasks in a quick paced environment

Communication - Good verbal & written communication skills

- A bachelor’s degree, preferred or a paralegal certificate which requires two or more years of education

- In lieu of education, 3-5 years work experience in administration; legal experience and client service experience, a plus

- For internal candidates, proven ability as an Administrative Assistant, Client Services (AACS) or similar position for a minimum of 1 year
Application Instructions
Upload cover letter and resume

Apply here

[ Reply to This ]        2793

 Assistant Ombudsman 
 by Editor  06/06/16 
Location: DC 
Salary: $68-87K 
Expires 06/08/2016 

Assistant Ombudsman
JO-1605-5528
12
$68,294.00 - $87,374.00
No
DC State Board of Education
441 4th St NW (One Judiciary Square)
Open to the Public
5/24/2016 - 6/7/2016

 

 

Job Summary
This position is located in the DC State Board of Education (State Board). Under supervision of the Ombudsman, the Assistant Ombudsman works within the Office of the Ombudsman for Public Education, the single location for parents and students to communicate their complaints and concerns about public education as well as respond to complaints and concerns, mediating conflict when required.
 
Develops outreach strategies and directs public outreach activities to encourage communication between residents and relevant education stakeholders. May organize community events. May manage communications related to both internal and external agencies.
 
Serves as a liaison for citizens to communicate their complaints and concerns regarding public education through a single office.
 
Receives complaints and concerns from parents, students, teachers, and other District residents concerning public education, including personnel actions, policies, and procedures.
 
Examines and makes determinations regarding the validity of complaints timely and professionally. Responds to complaints and concerns in a timely fashion with accurate and helpful information.
 
Evaluates and proposes options for responses and solutions to complaints including recommendations.
 
Makes referral to the pertinent school officials as appropriate.
 
Identify systemic concerns raised by citizens, or otherwise received, related to public education;
 
Maintain a database that tracks complaints and concerns received according to various categories, including school level and location;
 
Submit reports as required by law, including recommendations of policy changes, staff training, and strategies to improve the delivery of public education services;
 
Systemically track complaints and concerns, and periodically analyze the data and report to patterns of complaints and concerns that suggest a need for a policy change, staff training, or the implementation of strategic action to address an issue; and
 
Serves or leads committees or workgroups on policy issues.
 
Facilitates and manages joint projects with other agencies and individuals.
 
May review funds of contractors and set and monitor goals.
 
Participates in agencies' efforts to improve data reliability. Assists with performance measurement standards.
 
Performs other job-related duties as assigned.
Qualifications
Comprehensive knowledge of education policy, especially on issues pertaining to student discipline and special education, program operations, goals, ives, strategic planning and the laws, policies, regulations and precedents governing education.
 
Comprehensive knowledge of management principles and practices.
 
Skill in problem solving, mediation and conflict resolution.
 
Skill in establishing and maintaining effective working relationships with individuals, groups and constituencies who are interested in, or affected by, the State Board's programs.

Demonstrated advanced skill in communicating orally and in writing in order to present concise and effective reports and briefings to executive staff, program managers, and professional and administrative employees, as well as represent the State Board.
Licensures, Certifications and other requirements
N/A
Education and Work Experience
A bachelor's degree in education, public administration, or related field from an accredited institution
and four years related experience, or an equivalent combination of education and experience, is required.
Work Environment
The work is performed in an adequately lighted and climate controlled office.

Apply here

[ Reply to This ]        2792

 Court Mediator 
 by Editor  06/06/16 
Location: IN 
Salary: $50K 
Expires 06/09/2016 

Job Title: Court Mediator
Closing Date/Time: Wed. 06/08/16 5:00 PM Eastern Time
Salary: $50,000.00 Annually
Job Type: Full Time
Location: Juvenile Center, 2451 N. Keystone Ave., Indiana
 

 

 
 
***Must be an attorney licensed to practice in Indiana***

Facilitates court mediations in referred CHINS (Children in Need of Services) and/or domestic relations proceedings. Mediation is currently a grant-funded program which requires quarterly and annual reporting of measurable data outcomes to be provided by the Mediator. Ensures a continuous level of trust and credibility is maintained with all participants of mediation sessions. Employment in this position precludes the practice of law within all divisions of Marion Superior Court.


All applicants must be an attorney licensed to practice in the state of Indiana. This is a grant funded position. Six (6) months with potential for renewal for an additional six (6) month period, at the end of which the Juvenile Court will seek grant renewal for the position based upon the demonstrated success of the project.
 Position Responsibilities:
Responsible for documenting and tracking measurable outcomes for the mediation project.
Coordinate the mediation calendar and follow up with appropriate parties and agencies.
Create and maintain all files involved in the mediation process.
Facilitate mediation sessions with the goal of achieving complete or partial resolutions.
Review and generate party agreements, and updates the Courts case management system.
Participate in court-related committees, activities, and special projects as needed
Perform other related duties as assigned.
 Qualifications:
Must be a licensed attorney eligible to practice law in the state of Indiana. Required to be a current certified and registered Domestic Relations Mediator. Knowledgeable of CHINS law and processes. Ability to maintain a neutral and credible work environment with agencies, attorneys, and parties involved. Good working knowledge of Microsoft office, with an emphasis on Excel. Excellent verbal and written communication skills.
 

Apply here

[ Reply to This ]        2791

 Associate Ombuds 
 by Editor  06/06/16 
Location: CA 
Salary: $4.5-9K/mo 
Expires 06/14/2016 

Job Requisition
 
Requisition Number:
03016557  
Recruitment Open To:
UCD/UCDHS Employees and General Public  
Final Filing Date
06-14-2016  
Closing Date:
 
Position:
ASSOCIATE OMBUDS  
Payroll Title
OMBUDSPERSON 3  
Number of Positions:
1  
Salary:
$4,575.00-$9,000.00/Mo.  
Appointment Type:
Career  
Appointment Deion:
100%, M-F, 8-5  
Overtime Eligible:
(FLSA)
Exempt  
Union/HEERA Representation:
This position is not represented by a collective bargaining unit  
Department:
OFFICE OF THE OMBUDS - 061510  
Department Deion:
The Ombuds Office provides services to a diverse population including all levels of administration, faculty, staff and students. Works on cases of great complexity and political sensitivity, often without precedents, requiring innovative and creative approaches. Requires the highest level of confidentiality, sensitivity, and impartiality. Provides upward feedback on systemic issues.  
Location:
Davis  
Allow Applicants to Attach:
Resume
Cover Letter
References
 
Position Details
 
Job Summary:
Under general direction of the Director of the Ombuds Office, the Associate Ombuds is responsible for impartial, informal, independent and confidential conflict resolution services to the UC Davis community on both the Davis campus and UC Davis Medical Center, consistent with the International Ombudsman Association Standards of Practice and Code of Ethics.

Work with a diverse range of individuals and groups at all levels within the organization in constructively managing conflicts of a highly sensitive and complex nature.

Provide individual and group needs assessment and coaching on a wide range of conflict management techniques, makes referrals to appropriate internal and external resources, and provides informal mediation and facilitation of effective dialogue on sensitive issues.

Provide training on conflict-related topics and feedback on systemic issues.
 
Physical Demands:
May require sitting for long periods of time.  
Work Environment:
Work flexible schedule including evenings and weekends to meet operational needs.

Occasional travel to attend related events and conferences that may include overnight stays.

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Additional information and specifics regarding the policy are available at http://breathefree.ucdavis.edu/index.html
 
Background Check Required:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Yes  
Qualifications
 
Minimum Qualifications:
Thorough knowledge of the appropriate role of an organizational ombudsperson and the IOA Code of Ethics and Standards of Practice including alternative resolution theories, principles, practices and techniques.

Conflict Management experience to develop effective options for mediating work-related conflicts and/or experience as an organizational ombuds.

Experience using interpersonal, effective listening and communication skills to work with people of diverse backgrounds and cultures within a complex and multi-layered organization.

Experience conducting group facilitations and workshops on a variety of conflict-related topics.

Experience researching, gathering and analyzing data regarding trends, practices, policies, procedures, and campus climate issues.
 
Preferred Qualifications:
Bachelors Degree in Psychology, Social Work, Dispute Resolution or, Organizational Development, or equivalent education and experience.

Ombuds experience working in an academic and/or health care setting or similar work environment.

Thorough knowledge and understanding of the campus, its mission, vision, goals, ives, resources, infrastructure, policies, procedures, and practices.

Knowledge of all applicable laws, rules, regulations, policies and procedures, research methods, techniques, and/or sources of information.
 
Quick Link To This Position:
www.employment.ucdavis.edu/applicants/Central?quickFind=73558  
Search Category:
All Jobs  

 

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Edit Application Before Applying
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Use Existing Application with No Further Edits
If you would like to use a copy of your existing application to apply to this position, click "Apply For This Posting" below.

YOU MAY NOT ALTER YOUR APPLICATION FOR THIS POSITION AFTER YOU APPLY.
[ Reply to This ]        2790

 Restorative Practice Specialist 
 by Editor  06/06/16 
Location: OR 
Salary: $35-36K 
Expires 07/03/2016 

The Opportunity

The Restorative Practices Specialist is a direct service position for an energetic professional to work with youth, families, and educators in southern Oregon k-12 Schools. Resolve has multiple projects assisting schools in implementing school based restorative practices. Restorative Practices is based on a core set of principles that emphasize healing and repair over punishment, inclusion over exclusion, and individual accountability with a high level of community support. Working with Resolve’s Director of Education, this position will help implement school based restorative practices by providing training, technical assistance, consultation and direct services to school staff, students, and families.   

About Resolve
For over 25 years, Resolve has served southern Oregon communities by helping people manage conflict through mediation, restore harmed relationships and communities through dialogue, and advance peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Since its beginning, Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure facilitation.
 
Each year Resolve produces professional level trainings and seminars open to the public, provides an in-depth Fundamentals of Mediation course that provides individuals with the education required to work as civil mediators, and earns credits for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
  
Beautiful Southern Oregon
Medford is situated in the heart of southern Oregon's beautiful rogue river valley, just off of Interstate 5 and about 27 miles north of the California-Oregon border. Pear orchards bloom profusely in the spring, surrounded by snow-capped peaks still white with the last snows of winter. The summers are very warm and fall colors are beautiful. Few places in Oregon combine scenic beauty, outdoor recreation, historical, and cultural attractions more successfully than southern Oregon. Medford and the neighboring towns, including Grants Pass, Ashland, and Jacksonville bring world-class arts, fine wine, and a friendly welcome.
 
Deion of Duties
The Restorative Practices Specialist must have a strengths-based approach and philosophy when working with all people. Relationships and community building are critical for successful service. This position will be responsible for providing direct service to students, school staff, families, and other community stakeholders. In partnership with regional schools work may include:

Direct Service

  • Facilitate community building circles and activities for school and classrooms
  • Respond to discipline referrals to determine appropriate restorative responses
  • Prepare participants and facilitate restorative dialogues and conferences
  • Follow up on restorative processes and ensure that all agreements are upheld
  • Coordinate community service projects and opportunities
  • Initiate and build relationships with school resource officers, community partners, and stakeholder groups
  • Work with school staff to oversee and guide student leaders involved in restorative programs
 Training and Coaching
  • Model and provide on-site support and coaching to school staff in community building activities and restorative interventions
  • Collaborate with stakeholder groups to integrate, educate, and systematize restorative principles into existing frameworks (ie: PBIS, ACEs trauma-informed approach)
  • Collaborate with Resolve RP Team to train teachers, students, and families in restorative justice principles, practices, and applications 

Consultation and Implementation Planning

  • Work collaboratively with administrators and implementation team to develop a multi-year implementation plan
  • Coordinate an implementation team and engage stakeholder voices to implement plan activities
  • Provide consultation and support around the implementation plan, school policy and system changes, and aligning building culture with restorative practices

Data Tracking and Reporting

  • Track, enter data and prepare reports for Resolve and school administrators
  • Analyze data summaries to assess efficacy of current practices
 
Required Skills/Experience
o    Four year degree in a related field, or equivalent experience
o    Theoretical and practical understanding and commitment to Restorative Justice values, principles and practices
o    Experience and success in collaboration and teamwork
o    Ability to facilitate difficult conversations with youth and adults
o    Excellent oral and written communication skills
o    Excellent networking and relationship cultivation skills
o    Willingness to grow and participate in a dynamic and challenging work environment
o    Competence with MS Office and data management systems
o    The ability to work effectively across cultures as well as sectors, celebrating and incorporating the gifts that diversity brings to our work, our lives, and our practice
o    Flexibility, humility, and a sense of humor
o    Commitment to working equitably
o    Commitment to conflict resolution education as a way to develop essential life skills
o    Self-starter, initiator, strong professional boundaries, ability to multi-task, see projects to completion
 
 Physical Demands
o    Must be able to travel to work locations across southern Oregon region
o    Must be able to help transport supplies (such as manuals, charts, easels, laptops) to various work locations
 
Preferred Skills
o    Direct experience facilitating restorative dialogues and implementing restorative practices
o    Experience facilitating groups and trainings
o    Experience working in a K-12 educational setting
o    Knowledge and skills in equity, cultural competency, and cross cultural communication
o    Experience building curricula and training modules that accommodate different ages, cultural worldviews, and learning styles
o    Experience working with systemic and organizational change
o    Bilingual (English/Spanish)
o    Completion of basic mediation training, according to the standards set by the Oregon Judicial Department for Civil Mediators. If the candidate does not have this training, the candidate should be prepared to complete it within the first year of hire
 
Other Duties as Assigned
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Status                          Full time, exempt
Salary                          $35-36k, flexible time off, 11 paid holidays annually
Time Commitment       Some evening and occasional weekend work may be required
Start Date                     August 1, 2016
  
How to Apply
Please submit a single-page cover letter, resume, and a list of four professional references (including contact information). Email your application materials (in the form of one clearly labelled PDF) to Deltra Ferguson, Ph.D., Executive Director, Resolve (contact@resolvecenter.org). In the subject line of the email please type your full name and "Restorative Practices Specialist”. For full consideration application materials must be received by 5pm PST on Sunday, July 3, 2016.  No phone calls please.
 
Finalist will be interviewed on Wednesday, July 6 and Thursday July 7.
 
Resolve is committed to building a culturally diverse team of practitioners and strongly encourages applications from minority candidates.  Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law.  In addition, Resolve does not discriminate based on gender identity or sexual preference.
[ Reply to This ]        2789

 Policy Analyst 
 by Editor  06/06/16 
Location: OR 
Expires 07/15/2016 

The National Center for Appropriate Dispute Resolution in Special Education
www.directionservice.org/cadre
CADRE works to increase the nation’s capacity to prevent and resolve special education and early intervention disputes by fostering productive home/school/provider partnerships and the use of collaborative processes to improve outcomes for children and youth with disabilities.
Position Need: Policy Analyst
Since 1998, the National Center for Appropriate Dispute Resolution in Special Education (CADRE) has been funded by the Office of Special Education Programs (OSEP) at the US Department of Education. CADRE works with OSEP, state educational agencies (SEAs), early intervention lead agencies (LAs), parent centers, other technical assistance (TA) providers, and nationally respected professionals and organizations to increase the nation’s capacity to effectively resolve special education disputes, reducing the use of expensive adversarial processes. CADRE provides easy access to information and assistance that supports the implementation of effective dispute prevention and resolution systems and enhances the capacity of parents and educators to collaborate, problem solve and ultimately arrive at a shared vision of how a child’s education/early intervention needs can appropriately be addressed.
The Policy Analyst will join a team of committed professionals who work to promote appropriate and effective dispute resolution among families and schools.
Desired Skills, Knowledge, Experience, and Abilities:
? Thorough knowledge of the dispute resolution requirements of the Individuals with Disabilities Education Act (IDEA) and IDEA regulations
? Experience with state special education administration, particularly dispute resolution systems
? Qualitative and quantitative data analysis (primarily deive statistics)
? Understanding of evaluation activities including performance measures; data collection; data analysis and reporting; logic models; and use of evaluation for systems improvement
? A strong work ethic with excellent communication, collaboration, and teamwork skills
? Experience providing technical assistance to a wide variety of stakeholders
? Facility with standard software applications (MSWord, Excel, PowerPoint, etc.)
? Experience with training and/or presenting for small and large groups and meeting facilitation
? Familiarity with virtual meeting/webinar platforms as well as online learning systems

Overall Responsibilities:
The Policy Analyst works in partnership with the entire CADRE team on a variety of tasks. It is anticipated that responsibilities associated with the position will change over time as a reflection of changing OSEP priorities as well as amendments to the law and regulations. Additionally, we expect activities related to this position will reflect the interests and expertise that the hired Policy Analyst brings to the CADRE team.
Responsibilities may include but are not limited to:
? Planning and organizing the summary and analysis of state Annual Performance Reports on dispute resolution activities (reading reports, summarizing critical information on progress/slippage, improvement activities, authoring summary chapters for OSEP)
? Providing (targeted and intensive) Technical Assistance to CADRE clientele on:
o Dispute resolution policy, including understanding regulatory requirements and their implementation
o Data collection related to required state reporting as well as other data elements
o Program planning and evaluation for improving dispute resolution system performance
? Participating in strategic planning, and the implementation and evaluation of project activities
? Identifying effective practices in dispute prevention and resolution through review of state data, materials and reports
? Conducting research and informing state and national policy related to dispute resolution
? Compiling and integrating annual data on state dispute resolution activities into the CADRE Longitudinal Dispute Resolution Database
? Updating the annual summary and analysis of national dispute resolution system performance and trends for all states/entities
? Preparing state specific summaries of dispute resolution performance and trends as requested (as a part of targeted or intensive TA)
? Developing materials and presenting information related to dispute resolution system performance and improvement in a variety of formats including print-based and rich media
? Some travel throughout the United States
Compensation: Salary commensurate with experience plus modest benefits. The position involves working with a tightly-knit, enthusiastic team that cares passionately about the Center’s work and is a rare opportunity to facilitate systemic change at the national, state and local level. Submit resume and cover letter to arrive no later than July 15, 2016.
For more information about this opportunity contact:
Philip Moses, Director CADRE 1144 Gateway Loop, Ste. 200 Springfield, OR 97477 (541) 686-5060 pmoses@directionservice.org

[ Reply to This ]        2788

 Center Operations Coordinator 
 by Editor  06/06/16 
Location: OR 
Salary: $12-13/hr 
Expires 06/20/2016 

The Opportunity
The Center Operations Coordinator helps to create a smooth running and welcoming office environment by providing support for the staff, the director of Resolve, and a cadre of highly trained volunteers and student interns. This includes friendly, professional communication through email, phone, and in-person reception. Center Operations maintains all portals to Resolve including the webpage and social media sites.
 
About Resolve
For over 25 years, Resolve has been serving southern Oregon communities by helping people manage conflict through mediation, restoring harmed relationships and communities through dialogue, and advancing peace through education and training.  Resolve transforms the way the people and communities of southern Oregon manage, resolve, and heal from conflict.
 
Since its beginning, Resolve’s mediation services have expanded to include dispute resolution in the areas of family relations, divorce, schools, property, workplace, neighbor-to neighbor, landlord/tenant, small claims, elder and caretaker, adoption/birth/foster care, and foreclosure facilitation.
 
Each year Resolve produces professional trainings and seminars, open to the public, and provides an in-depth Fundamentals of Mediation course that qualifies individuals as civil mediators and earns credits for continuing education through the Oregon State Bar. Resolve also partners with businesses and organizations to bring customizable conflict and communication trainings to their employees.
 
Resolve’s restorative justice programs work with at-risk youth, crime victims, community members, and those impacted by juvenile crime. Restorative practices are brought to regional K-12 schools to help maintain a safe learning environment by strengthening relationships and teaching how to repair them when harm is done. Student bystander empowerment and bullying intervention education, student peer mediation, and restorative practices implementation are all part of Resolves school based education programs and services.
 
Deion of Duties 
Center Communications
Help maintain all contact points (“portals”) to Resolve including:
·         Phone and email communications
·         Front desk welcoming
·         Facebook maintenance
·         Email marketing and outreach
·         Basic website maintenance
·         Newsletter
 
Center Management and Program Support
·         Maintain conference room scheduling
·         Invoice for services provided
·         Track and collect data; donors (Salesforce), services (Mediation CaseManager)
·         Prepare training materials
·         Manage registration for volunteer trainings and programs
·         Willing and able to learn mediation case intake procedures
 
Volunteer Intake and Development
·         Process volunteer applications and records
·         Work with program directors to maintain and renew the volunteer base of trainers and coaches, mediators, facilitators and restorative justice practitioners
·         Work with the Coordinator of Training and Outreach to organize regular mediation and restorative justice practice/role play sessions, in-service opportunities, and specialized training for developing volunteers
·         Support volunteer appreciation and community building events
 
Required Skills/Experience
Candidate must be:
·         Organized, attentive to detail, thorough in all aspects of work
·         Friendly and helpful with a professional demeanor
·         Respectful of clients and their needs and circumstance
·         Experienced and skilled in use of major software: Microsoft Office, and data entry applications
·         Adept at problem solving
·         Willing to be a part of a collaborative team
·         An effective communicator with solid writing skills
·         Able to operate standard office equipment, including but not limited to computers,
telephone systems, scanners, copiers
·         Able to follow oral and written instructions
·         Capable of handling and managing confidential information and files
 
Requirements for Employment
Criminal background check
Valid Oregon driver’s license
 
Time Commitment
This is a 20-30 hour/week position. Hours are flexible and some occasional weekend or evening work may be required
Start Date
Between June 1 and July 1, 2016
Status             
Hourly, Non Exempt, part time with the possibility of additional hours
Pay                 
$12-13 per hour
 
Application Process
Please submit a resume and single page cover letter that addresses your fit and interest in this position and demonstrates your excellent communication skills. Include three professional references and their contact information. Please email these as one PDF with the subject heading, Center Operations, to the Executive Director of Resolve, Deltra Ferguson, Ph.D.  contact@resolvecenter.org. This position is open until filled.
 
 

 

Resolve is committed to building a culturally diverse team of practitioners and strongly encourages application from minority candidates. Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law. In addition, Resolve does not discriminate based on gender identity and sexual preference.

 

[ Reply to This ]        2787

 Case Manager 
 by Editor  06/06/16 
Location: NE 
Expires 06/28/2016 

Case Manager

    • Job Tracking ID: 512651-536449
    • Job Location: Omaha, NE
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: June 02, 2016
    • Years of Experience: Any
    • Starting Date: ASAP

Job Deion:

Are you seeking an opportunity to work with a team of dedicated professionals who work hard to provide inspiring opportunities to others?

ILC is seeking an efficient, dependable, detailed oriented individual with strong communication and computer skills as a Case Manager in our Omaha Office. Case Managers are responsible to oversee the integrity of all medical related aspects of the people ILC supports including proper mediation administration, medical related appointments, pharmacy relations and performs quality reviews of records for all individuals ILC supports. Duties include, but are not limited to scheduling and tracking appointments; inputting and updating caseloads; serving as a liaison between physician offices, pharmacies, and nurses; maintaining confidential medical records; routing medial forms/ serving on related committees; conducting reviews of medical books to ensure accuracy, and prepares newly supported individual’s paperwork and books.

Experience and Skills

Qualified candidates will be at least 19 years of age. Candidates with an Associate’s Degree in a related field and two to four years of experience and/or and equivalent of education/experience will be given preference, as will those familiar with the use of Therap.

Job Benefits

ILC offers medical, dental, vision, and supplemental benefits for FT employees in addition to holiday, vacation leave after fix months, and eligibility to join our 401 K plan after one year of employment.  ILC employees experience a professional, yet casual work environment with a team professionals dedicated to creating inspiring opportunities for others.  If interested, please apply on-line at www.integratedlifechocies.com under the careers tab.  ILC is an Equal Opportunity Employer!

Apply here.

[ Reply to This ]        2786

 Program Coordinator, Civil Harassment Court Mediation 
 by Editor  06/01/16 
Location: CA 
Expires 06/15/2016 

CALIFORNIA LAWYERS FOR THE ARTS

SACRAMENTO AREA JOB OPPORTUNITY

Program Coordinator, Civil Harassment Court Mediation

(Part Time -3 days /week)

California Lawyers for the Arts (CLA) is a nonprofit, tax exempt service organization started in the Bay Area in 1974. The Sacramento office opened in 1996. Civil Harassment Court Mediation has been in Superior Court in Sacramento since 1990. CLA encourages people of all cultural backgrounds to apply.  The following position is available until filled.

Civil Harassment Court Mediation (CHCM) was initiated in 1990 by the Sacramento Mediation Center, now a program of California Lawyers for the Arts, in response to general overcrowding in the courts and an increasing number of people seeking to resolve personal and neighborhood conflicts through court action.  The program is intended to reduce the number of cases heard by the judge and to educate the users of Civil Harassment Court as well as other community members of the advantages of mediation as a way of resolving conflict.

The Program Coordinator for CHCM will report to the Associate Director.  This role includes but is not limited to:

  • Be on-site each civil harassment court calendar (once per week) to mediate cases and to oversee volunteer mediators.

  • Insure that 3-5 mediators (from CLA's mediation panel) are at court each civil harassment court calendar

  • Provide mediators with necessary mediation forms

  • Work with CLA staff to recruit mediators, as necessary, and train them in court procedures, mediation techniques, and assess skill development. 

  • Communicate directly with court mediators to discuss any concerns they may have, give any new directions from the judge, and to inform them of changes requested by CLA.

  • Act as liaison between the Civil Harassment Court and CLA. Set up meetings each year with the CLA director and court administrator and/or judge.

  • Report monthly, quarterly and annual statistics to the Associate Director of CLA.

In addition to CHCM Program Coordinator duties, the CHCM Coordinator will assist the Director of Mediation Services as follows:

  • Work in the CLA office 2 days per week, on a schedule to be arranged

  • Assist with Case Development and other tasks as needed

  • Participate in monthly staff meetings, CLA activities such as fund raising events, and mediation trainings

  • Participate in grant proposal writing

CHCM Program Coordinator is a part-time position 3 days per week; one day in court and 2 days in the CLA office downtown. Parking, at the court only, is validated by the court.

Qualifications:  The CHCM Coordinator shall be an experienced mediator, preferably with Court experience. Mediation training by CLA/SMC or another acceptable training program is required as well as participation in a CLA/SMC training within the first year.  Understanding of court procedures and formalities is required.  Also required are word processing and data management skills, and a cooperative spirit and ability to work with other CLA program staff on programs and events for the benefit of CLA.  

The position is 3 days a week.  One day is dedicated to Superior Court as the Coordinator for Civil Harassment Court Mediation , two days are dedicated to the Sacramento office for case development and assistance with programming. Salary: $1850/month.

To apply, please send a letter of interest with a current resume, a writing sample and three references by email or post to:

ellen.taylor@calawyersforthearts.org

or

Search Committee-CHCM Coordinator

California Lawyers for the Arts

2015 J Street, Suite 204

Sacramento, CA 95811

 
[ Reply to This ]        2785

 Senior Associate/Director 
 by Editor  06/01/16 
Location: CA 
Expires 06/10/2016 

Senior Associate/Director – Opportunity in San Francisco, CA
THE ORGANIZATION
Kearns & West, Inc. is a stakeholder engagement and collaborative solutions firm
specializing in services to government agencies to help them be more effective in their
relationships with their stakeholders and the public. Considered a leader in the
stakeholder engagement and collaborative solutions field, Kearns & West’s collaboration
programs are designed to take a diverse range of issues, opinions, goals and interests
and organize them into clear, productive processes that lead to successful conclusions.
The Kearns & West approach encompasses assessments, outreach, engagement and
collaboration, process and meeting design, facilitation, environmental dispute resolution,
and development of communications tailored to each project’s unique process.
Collectively, these tools and techniques build productive stakeholder relationships,
collaborations, and strategic partnerships with the goal of developing long-term,
sustainable solutions.
THE POSITION
The Senior Associate/Director will manage and support communications, outreach and
public engagement on transportation and other infrastructure issues such as water and
energy, involving stakeholders from state and federal agencies, tribes, advocacy
organizations, industries and local interests in the San Francisco Bay Area, Peninsula,
Central Coast and Central Valley regions. A background in local government,
communications and/or planning is desirable.
The position involves a wide range of responsibilities and roles including: interaction with
diverse stakeholders, client management and coordination, facilitation, all aspects of
planning and uting stakeholder and public meetings or other forums, project
research, strategic planning, communications and outreach support, development of
project proposals including budgets, business development, and contract administration.
Candidates from a variety of backgrounds, including dispute resolution, public policy and
communications will be considered. An interest in collaborative problem-solving and
communications is essential.
QUALIFICATIONS
We’re looking for someone who is:
? An effective and reliable communicator
? Comfortable leading and facilitating meetings
? Organized and prepared to contribute to our team organization
? Adaptable and flexible
? Self-motivated and comfortable working independently
? Comfortable with taking direction yet able to take the initiative

? Able to reliably set priorities, manage multiple tasks, and meet project deadlines
? Able to work and balance multiple projects for multiple clients
? Successful at balancing working as part of a team with working independently,
and Comfortable working in a small (12 person) office environment and
collaborating virtually with inter-office teams (based in Sacramento/Los
Angeles/Portland/Washington, DC).
EDUCATION, CERTIFICATIONS AND EXPERIENCE
MINIMUM EDUCATION
Bachelor of Science or Bachelor of Arts degree; Advanced degree or education a plus
but will not change job duties.
PREFERRED EXPERIENCE
Successful candidates will have 4-8 years of experience with public and stakeholder
engagement, conflict management and resolution, transportation and infrastructure
issues, environment, land-use, local and regional government, public policy, and
community relations. Fluency in Spanish is a plus.
REQUIRED SKILLS
Proficiency in MS Office (Word, PowerPoint, and Excel). Proficiency in online
collaboration tools is desirable. Proficiency with database management, graphic design,
and social media tools also a plus.
COMPENSATION
Compensation will depend on the qualifications and experience of the selected
candidate.
HOW

[ Reply to This ]        2784

 Mediation Officer 
 by Editor  05/23/16 
Location: DE 
Salary: $34-42K 
Expires 05/25/2016 

Mediation/Arbitration Officer

Recruitment #051616-MAFZ07-20800

Opening Date 5/18/2016
Closing Date 5/24/2016 11:59:00 PM
Type of Recruitment Open Competitive
Salary Yearly: $33,638.00/Min - $42,047.00/Mid
Pay Grade 11
Shift Hours 8:30am to 4:30pm
Employment Type Actual Vacancy
Employment Term Regular
Agency Family Court
Location(s) New le County Courthouse: (500 N. King Street, Wilmington, DE, 19801)
Contact Name Marybeth Cassidy
Contact Phone 302-255-0070

Summary Statement

This class is responsible for expediting the processing of court petitions filed with Family Court by performing mediation and/or arbitration of civil and criminal cases.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are deive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Interviews petitioner to assess nature of complaint, relief sought and explain procedures for filing petition.
     
  • Conducts mediation session with petitioner and respondent to define issues, assess relief sought and negotiate mutually acceptable terms; prepares consent orders stating conditions of agreement and submits to judge for an approval.
     
  • Acts as hearing officer for delinquent/criminal complaints; conducts fact finding session with parties involved and imposes appropriate conditions to provide for restitution and prevent repeated offenses; follows up with parties involved to insure compliance with court order.
     
  • Mediates emergency petitions to obtain temporary agreement; prepares report to judge when agreement can't be reached describing issues, parties' positions and recommendations for appropriate action.
     
  • Conducts custody, visitation and special investigations as directed by judge; obtains and evaluates background information on social, psychological, emotional and family stability; prepares report with findings and recommendations and disposition of case.
     
  • Prepares and maintains accurate statistical records of number, type and disposition of cases.
     
  • Provides information on court functions and jurisdiction and assistance to clients by community referral.

Job Requirements

JOB REQUIREMENTS for Mediation/Arbitration Officer 
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Bachelors degree or higher in Behavioral Science or Social Science or related field.
  2. Six months experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individuals human service needs.
  3. Six months experience in interviewing using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
  4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  5. Knowledge of mediation or arbitration.

Conditions of Hire

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.  

Union:  As a condition of accepting employment, the person selected for this position shall join and pay dues to the labor organization or may, instead not join but pay a service fee no greater than the dues.  The labor organization has been elected by employees as their representative for collective bargaining and other work related purposes.

Benefits

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.
 
[ Reply to This ]        2783

 Family Court Mediator  
 by Editor  05/23/16 
Location: CA 
Salary: $81-93K 
Expires 06/04/2016 

Job Title: Family Court Mediator
Closing Date/Time: Fri. 06/03/16 11:59 PM Pacific Time
Salary: $38.74 - $44.85 Hourly
$3,099.50 - $3,588.00 Biweekly
$80,587.10 - $93,288.00 Annually
Job Type: Full Time
Location: Superior Court of CA, County of Santa Clara, 191 N. First Street, San Jose, CA 95113, California
 

 

 
 
Under direction, this position provides orientation, mediation, evaluation, and Court-ordered investigations in child custody/visitation Court cases and may provide mediation, investigations in Juvenile Dependency and contested relative guardianship Court cases.
    
DISTINGUISHING CHARACTERISTICS:
This is a journey level position that works closely with judicial officers, attorneys, county agencies, and unrepresented litigants. This class is distinguished from the Senior Mediator class in that the latter has supervisory authority of assigned Family Court Services staff.

APPLICATION REQUIREMENTS:
This recruitment requires the submission of an on-line application. No paper applications will be accepted and an electronic copy of your Resume must also be submitted as an attachment to this application submission. Completion of the supplemental questionnaire required.

Please note that only the information submitted in the application will be considered. In addition, offer of employment generally is compensated at the minimum range noted above.
 Typical Tasks/Representative Duties:
REPRESENTATIVE DUTIES:
• Assists the Court and families in resolving child custody and visitation disputes by providing mediation services; provides investigations, assessments, and recommendations as required by law and as directed by the Court;
• Provides mediation and investigation in Juvenile Dependency and/or contested guardianship cases as directed by the Court;
• Provides orientation and parent education services for the parties involved in disputes;
• Observes and assesses risk factors, including domestic violence and child abuse issues and potential for danger to self and others; takes appropriate action including statutory reporting requirements;
• Testifies in Court as the Court's expert witness, subject to cross-examination;
• Performs other related duties as required.
 Employment Standards/Typical Qualifications:
EMPLOYMENT STANDARDS:
• A California State license as a psychotherapist or other related licensure, and at least two (2) years of experience in Family court services, family counseling and/or clinical assessment;
  -OR-
• A master's degree in psychology, social work, marriage and child counseling, or other behavioral science substantially related to marriage and family interpersonal relationships, and at least five (5) years of experience in Family court services, family counseling and/or clinical assessment;
• Bilingual Spanish speaking ability is highly desirable.

KNOWLEDGE OF:
• Family systems and pathology, crisis intervention techniques, child development, effects of childhood trauma and abuse, clinical issues relating to children, the effects of domestic violence, and parental chemical dependency on children and child custody research sufficient to enable the counselor to assess the mental health needs of children;
• Diagnostic skill and familiarity with both normal and dysfunctional interaction patterns;
• Community resources in order to make appropriate and/or legally mandated reports or referrals;
• California Court systems and procedures related to family law, visitation, custody, rights of parties, mediation, etc.

 

More information and application here.

[ Reply to This ]        2782

 Court Conciliator 
 by Editor  05/23/16 
Location: AZ 
Salary: $45-62K 
Expires 06/01/2016 

Job Title: Court Conciliator - Juvenile
Closing Date/Time: Tue. 05/31/16 11:59 PM Arizona Time
Salary: $44,595.20 - $62,275.20 Annually
Job Type: Unclassified/Full-Time
Location: Phoenix, Arizona
Department: Superior Court
 

 

 
 
Responsible for the development and maintenance of quality programs of Juvenile Court involving Dependency Mediation, Preliminary Protective Conferences, Case Progress Review and Community Services Staffing.  This position is regularly called upon to resolve identified barriers to court-ordered service delivery and provide timely, accurate information to the Court.  Responsible to aid the Judiciary with timely case processing by minimizing service related court hearings.
 Position Qualifications:

Minimum Education and/or Experience:
Master's Degree in Education, Social Work, Psychology or a related field and three (3) years of experience in child welfare, family counseling, mediation/negotiation or assessment/evaluation.  OR Bachelor's Degree in Social Work or closely related field and five (5) years of legal, juvenile, child welfare services or family case management experience.
 
Knowledge, Skills, and Abilities:
Must have knowledge of the principles, practices and professional standards in mediation and/or family assessment and supervision; knowledge of community organizations and all aspects of department planning; knowledge of applicable state and federal laws, regulations, rules and standards ; principles of team decision making and group facilitation; creative problem solving skills and ability to "think outside the box"; principles of human behavior and child development; knowledge of public, private, and community organization resources for children and families; critically analyze situations and make sound decisions; make and maintain effective working relationships with other staff, agencies, and community resource providers; communicate effectively verbally and in writing; proficiency in Business English, grammar and spelling; efficient time management skills to work in a fast-paced environment and within ARS 8-846:
               C. The court may employ an individual or individuals to facilitate collaboration between the parties and to ensure the delivery of court-ordered services. An employee acting in that capacity has access to all documents and information necessary to ensure service delivery regarding the child and the child's family without obtaining prior approval from the child, the child's family or the court. The employee may disclose documents and information the employee acquires, reviews or produces only as prescribed pursuant to section 41-1959.

Preferred Education and/or Experience: Three to five (3-5) years of child welfare experience, bi-lingual (Spanish/English); Masters Social Work or Masters in Law.
 

 

Apply here.

[ Reply to This ]        2781

 Employee Relations Consultant 
 by Editor  05/16/16 
Location: CA 
Salary: $4-7K/mo 
Expires 05/25/2016 

Requisition Number:
03016419  
Recruitment Open To:
UCD/UCDHS Employees and General Public  
Final Filing Date
05-24-2016  
Closing Date:
 
Position:
EMPLOYEE RELATIONS CONSULTANT  
Payroll Title
HUMAN RESOURCES ANALYST IV  
Number of Positions:
1  
Salary:
$4,148.83 - $7,467.92/Mo.  
Appointment Type:
Career  
Appointment Deion:
100% FTE, Fixed, Monday-Friday, 8:00am-5:00pm  
Overtime Eligible:
(FLSA)
Exempt  
Union/HEERA Representation:
This position is not represented by a collective bargaining unit  
Department:
HUMAN RESOURCES - 062110  
Department Deion:
Human Resources  
Location:
Davis  
Allow Applicants to Attach:
Resume
Cover Letter
References
 
Position Details
 
Job Summary:
Under general direction of the Director for Employee and Labor Relations (E&LR), provide a full range of employee relations services to campus, including consultation and support to University management, employees and designated representatives, through analysis and interpretation of University policies and procedures, applicable labor law, contract administration, problem-solving and decision-making assistance, organizational review and analysis and third party mediation and conflict resolution services. Advise management on corrective actions and personnel actions and develops multi-dimensional strategies for complex and critical employment matters. Coach and counsel managers and employees in clarifying goals and ives, enhancing problem solving and in planning and communications skills. Design, conduct or participate in supervisory/management training activities.  
Physical Demands:
 
Work Environment:
Work occasional flexible schedule to meet operational needs.

Occasional travel to UCDHS, other UC campuses and Office of the President.

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
 
Background Check Required:

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Yes  
Qualifications
 
Minimum Qualifications:
-Knowledge of human resources practices, policies, and procedures.
-Knowledge of state and federal laws and regulations relating to employment, compensation, employee relations, employee benefits, employee health, affirmative action/equal opportunity, employee development and other human resources functions.
-Skills to mediate differences between people and organizations, explore options for mutual gain, and resolve issues to the satisfaction of those involved when possible.
-Skills to analyze complex problems or information in an ive manner and derive logical conclusions and use original and innovative approaches and techniques to solve difficult problems with multiple variables.
-Communication skills to express ideas clearly and to train large and small groups for the purpose of enhancing organizational effectiveness, or as an instructor for professional development classes.
-Expository writing skills to produce clear, well organized, concise, publishable analytical reports, procedures, and/or disciplinary memos as well as copy for web publication and correspondence.
-Computer skills including Microsoft Excel, Word, Outlook and Mail programs.
-Analytical and problem solving skills.
 
Preferred Qualifications:
-Knowledge of UC and UC Davis personnel policy, procedures and practices and Collective Bargaining agreements between the University and various unions.
-Ability to acquire working knowledge of employee and labor relations practices, procedures and law, in a HEERA collective bargaining environment.
-Ability to acquire technical expertise to interpret and effectively explain complex collective bargaining agreements, policies and procedures to all levels of academic and staff personnel.
-Ability to learn and demonstrate techniques in negotiating; exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
-Ability to make oral presentations to individuals and groups in order to persuade others to accept a new or established idea or policy in the employee relations field.
-Skills to use PPS and other University applications.
 
Quick Link To This Position:
www.employment.ucdavis.edu/applicants/Central?quickFind=73379  
Search Category:
 
[ Reply to This ]        2780

 Mediator 
 by Editor  05/16/16 
Location: CA 
Salary: $100-130K/yr 
Expires 05/28/2016 

Mediator

Federal Mediation and Conciliation Service

Agency contact information
  • 1 vacancy - Oakland, CA
Work Schedule is Full-Time - Permanent

Opened Friday 5/13/2016 (3 day(s) ago)

Closes Friday 5/27/2016 (11 day(s) away)

  • Salary Range
    $100,246.00 to $130,325.00 / Per Year
  • Series & Grade
    GS-0241-13/13
  • Promotion Potential
    14
  • Supervisory Status
    No
  • Who May Apply
    U.S. Citizens
  • Control Number
    438919800
  • Job Announcement Number
    DE-10000934-16-TV
 

Job Overview

Summary

About the Agency

 

The Best Places to Work has ranked the Federal Mediation and Conciliation Service #1 for Small Agencies in the Federal Government. The Best Places to Work rankings are an important tool for ensuring that employee satisfaction is a top priority for government managers and leaders. For more information about the Best Places to Work rankings, please visit http://bestplacestowork.org/BPTW/rankings/overall/small

The Federal Mediation and Conciliation Service promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.

Duties

As a Mediator you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation and arbitration. You will also be responsible for fostering the establishment and maintenance of constructive joint processes to improve labor-management relationships and preventing or minimizing work stoppages through the use of mediation, relationship development training and other joint processes. Mediators also provide a wide range of alternative dispute resolution (ADR) services to help government entities reduce litigation costs, including mediation of discrimination and other claims, workplace conflict management training, facilitation, systems design and negotiated rulemaking. Additional duties for the incumbent include:

  • Mediating labor-management disputes involving initial or successor collective bargaining agreements in situations which range from a moderate degree of difficulty to those which are highly complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.
  • Performing research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions. Utilizing factual information and analysis of the overall situation, as well as knowledge of the mediation process and techniques, to determine the action or approach to be taken. Assisting parties in dealing with the media on sensitive matters of public concern.
  • Identifying opportunities and responding to requests to mediate significant grievances arising during the term of a collective bargaining agreement. Helping parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining. Improving labor-management relationships through the process of resolving significant and/or backlogged grievances.
  • Providing relationship development training (RDT) designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate. Assessing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security. Utilizing a variety of program delivery methods, including live and/or web-based online collaborative processes where appropriate.
  • Mediating and/or facilitating a variety of alternative dispute resolution (ADR) matters for government entities, including discrimination claims, other workplace conflicts, regulatory compliance, regulatory negotiations, multi-party conflicts and other disputes which are of a particularly unique, difficult, or complex nature. Identifying potential customers and negotiates reimbursable agreements in coordination with supervisor.
  • Engaging in education, outreach and advocacy activities to increase awareness of FMCS conflict resolution services and programs. Utilizing creative approaches to identify and/or create opportunities to inform public about FMCS dispute resolution services.
  • In all service delivery areas, utilizing current and creative means and approaches to help parties resolve disputes and manage conflict; maintaining current knowledge and awareness of major developments in field of labor-management relations, ADR and conflict management, generally; keeping apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques and theories involving ADR; collaborating with managers and mediators to develop new and innovative approaches.
  • Utilizing technology resources to accomplish the administrative and service delivery functions of the position. As the resources develop, utilizing new technologies and electronic communications platforms to creatively and efficiently accomplish the work, including, but not limited to, researching, scheduling meetings and conferences, training and delivering certain services using the newest software and web-based platforms. In the format established by the Service, mediators are responsible for making factual and timely reports regarding collective bargaining mediation, grievance mediation, relationship development training, alternative dispute resolution services and education, advocacy and outreach activities.

 

Travel Required

  • 75% or Greater
  • You will be expected to travel for this position.

Relocation Authorized

  • No
 

Job Requirements

Key Requirements

  • Must be a U.S. Citizen
  • Suitable for Federal employment, determined by a background investigation
  • Males born after 12-31-59 must be registered for Selective Service
  • Selectee must meet/maintain suitability and security requirements
  • Selectee will be required to successfully complete a probationary period
  • Employment is contingent on 'Conditions of Employment'

Qualifications

In order to be found qualified for the GS-13 Mediator position with FMCS; your resume must clearly reflect your full-time collective bargaining process experience. This experience can be gained by having served as the Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements or while serving as a Mediator or Facilitator with parties engaged in the collective bargaining processes.

In addition to the qualifications listed above; your resume should indicate your level of specialized experience to include: years of experience, breadth of responsibilities, complexity of bargaining matters, overall impact of bargaining on parties and the community, utilization of varied bargaining processes, substantial knowledge of contract language, familiarity with a broad scope of subjects, experience in numerous and diverse bargaining circumstances, and knowledge of joint processes to improve labor-management relationships

Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EST on the closing date of this announcement. This position does not have a positive education requirement. Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the Excepted Service, therefore, there is no formal rating system for applying veterans? preference to mediator appointments. FMCS, however, considers veterans? preference eligibility as a positive factor in the Mediator hiring process. If you are eligible for veterans' preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF-15, DD-214, Certificate of Release or Discharge from Active Duty, or other supporting documentation.

Security Clearance

Q - Nonsensitive

 
 
 
 
 

 

Federal Mediation and Conciliation Service

Contact

Matthew Karlin
Phone: 0000000000

Address

Federal Mediation and Conciliation Service
FMCS
2100 K Street, NW
Washington
DC
US
 
Apply here
[ Reply to This ]        2779

 Workers Compensation Mediation Specialist 
 by Editor  05/09/16 
Location: TN 
Salary: $50K 
Expires 05/28/2016 

Workers' Compensation Mediating Specialist
Tn Bureau of Workers' Compensation - Nashville, TN
$50,000 a year

The Bureau of Workers’ Compensation is looking to hire a Workers’ Compensation Mediating Specialist in Nashville, Tennessee. Such Specialists conduct telephonic mediations when a party to a workers’ compensation claim files a request for mediation regarding temporary benefit issues and in-person mediations when the parties are ready to settle a claim permanent benefit issues. The position also assists members of the public who have questions about workers’ compensation laws or procedures. Successful candidates must have a bachelor's degree, two years’ experience in workers' compensation claims, insurance and/or conducting mediations. They must be proficient in Microsoft Office and be willing to attend and participate in mediation training outside the Knoxville area. Competitive salary with full benefits package.

Job Type: Full-time

Salary: $50,000.00 /year

Local candidates only:

  • Nashville, TN

Required experience:

  • Workers' compensation claims handling, insurance or mediation: 3 years

Required license or certification:

  • Valid Drivers' License

Required education:

  • Bachelor's

Required language:

  • Spanish is plus, but not required

Apply here

[ Reply to This ]        2778

 Case Administrator II 
 by Editor  05/09/16 
Location: RI 
Expires 05/28/2016 

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

  • Serves as the primary, neutral AAA liaison with case participants and arbitrators, initiating and maintaining the flow of pertinent information on assigned cases and accurately and effectively communicating AAA practices and procedures.
  • Maintains uniform, accurate electronic records and statistical information in the case management system in accordance with established standards.
  • Delivers the highest level of professional client service by timely responding to the phone calls, emails and correspondence of case participants and arbitrators.
  • Utilizes effective time management skills to focus on critical issues, constantly prioritizing work to meet deadlines and case participant expectations.
  • Understands and communicates with case participants and arbitrators about applicable AAA Rules and procedures, including Consumer Due Process Protocols, knowing when and how they should apply.
  • Reviews all case correspondence to ensure proper service to all appropriate case participants and arbitrators, to determine what action is needed to address all aspects of the communication for fast, effective and fair service, and to be familiar with knowledgeable about their assigned cases.
  • Understands responsibilities of arbitrators and assists and advises arbitrators on procedural hearing management, applicable rules, jurisdiction and related topics and assists arbitrators with the timely and accurate issuance of orders and awards.
  • Guided by filing documents and party requests, selects, invites and appoints appropriate arbitrator, or, when indicated, prepares arbitrator lists for party selection of arbitrator, from among the arbitrators on the AAA roster.
  • Regularly works with fellow AAA colleagues in a continuous effort to promote and provide top quality standards and practices with regard to rules, administration of cases and arbitrator relations.
  • Consults on a regular basis with immediate supervisor to ensure that quality and consistency of case administration are met.
  • Initiates schedules and facilitates administrative conferences and telephonic hearings as needed or as directed by the arbitrator.
  • Provides coverage for assigned fellow case administrators during times of absence or leave
 
Qualifications:

Education & Experience: Associate’s degree; 2 years prior work experience in a customer service, legal services, and/or judicial environment; or an equivalent combination of education and work experience.
 
Language Skills:  Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.
 
Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.
 
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
 
Technical Skills: Intermediate proficiency with Microsoft Excel, Word, and web-based case management systems.

 

Success Factors:

  • Results Oriented: Focuses on the desired result of one’s own actions/performance
  • Attention to Communication: Ensures that regular, consistent, and effective communication takes place
  • Initiative: Identifies what needs to be done and takes action before being asked or required
  • Forward Thinking: Anticipates possible problems and develops contingency plans in advance and anticipates consequences of situations and plans accordingly
  • Thoroughness: Monitors the quality of one’s own work; Acts to verify information and checks the accuracy of own work
  • Written Communication: Expresses oneself clearly and concisely in writing; tailors written communications to effectively reach an audience
  • Oral Communication: Expresses oneself clearly in conversations and interactions with others and tailors speech to the level and experience of the audience

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

[ Reply to This ]        2777

 Family Court Coordinator  
 by Editor  05/09/16 
Location: NY 
Salary: $33-40K 
Expires 05/30/2016 

Job Deion

New Justice Services is seeking a full time coordinator for its Onondaga County Family Court Mediation Program.  The coordinator performs intake screening, scheduling, and mediates disputes in order to reduce the caseload and burden on the Family Court.  Coordinator also drafts mediation agreements which become court orders once signed by the Judge.  Excellent verbal, written, and computer skills required.  Intuition and people skills also a plus.  Ability to foster and develop professional relationships with judges, clerks, and attorneys in a courthouse environment absolutely necessary. 

 

Mediation experience not necessary but highly desirable. Past coordinators have had J.D.’s and mediation training.  Reliable transportation required, as well as flexibility to work occasional evening and weekend hours.  Ability to work independently essential.

 

No calls or emails. Send resume and cover letter to:

 

John W. McCullough, Executive Director, New Justice Services, Inc. 1153 W. Fayette St, Suite 301, Syracuse, NY 13204

 

New Justice is an AA/EOP employer

 

Requirements

Minimum of a BA degree. Must successfully complete a 36-hour mediation skills training (first available training) and 12-hour custody/visitation training (first available training) at onset of employment.

 

Benefits

Salary range $33,000 – 40,000 doe, plus substantial health insurance package, paid vacation, and flex time. 

For more information, visit our website: www.newjusticeservices.org

 

Cross-posted from Maria Volope listserv
[ Reply to This ]        2776

 Peacebuilding Officer 
 by Editor  05/02/16 
Location: NY 
Expires 06/17/2016 

Posting Title: Peacebuilding Officer
Job Code Title: PEACEBUILDING OFFICER
Department/Office: DEPARTMENT OF PEACEKEEPING OPERATIONS
Duty Station: NEW YORK
Posting Period: 19 April 2016 - 17 June 2016
Job Opening Number: 59010
Staffing Exercise SE3(POLNET 2016 Semi-Annual 1)

Assessment Period

Eligible applicants will be invited to sit a general abilities test, which they will be informed of by email and/or on the "My upcoming test schedule" page in Inspira. The general abilities test will be given during the period of 30 June-1 July. Candidates will be given a 48-hour testing window during which they need to complete the test in the prescribed time in order to remain under consideration.

Following the evaluation of an applicants' performance on the general abilities test, all passing candidates will be screened for suitability for the position they applied for. Those applicants who are deemed eligible through the Inspira eligibility screening and the general test, as well as suitable through the suitability screening, will be invited to complete a substantive test, which will be given during the weeks of 11 July – 3 August. Applicants will need to check the "My upcoming test schedule"page prior and during this period to find the 48-hour testing windows for all substantive tests they are invited to take. They will further be receiving email notifications shortly before the testing windows open. If an applicant did not pass the general test and suitability screening, no subsequent tests will be announced on the “My upcoming test schedule page”.

All applicants are encouraged to check the exact testing windows for the general and the substantive tests in Inspira on the “My upcoming test schedule page” as well as on a dedicated page on the United Nations HR Portal (hr.un.org/page/mobility) after the closing of this job opening. Applicants should check regularly, in particular during the week before above referenced testing windows.

Previously rostered candidates who are already on pre-approved rosters, following a review by a United Nations Central Review Body, will not be subject to any further assessment and, accordingly, will not be invited to sit for any part of the test or interview.

Self-Assessment Questionnaire

Is a career at the United Nations right for you? Take the voluntary self-assessment questionnaire and get valuable insight into the working environment of the United Nations as well as the Political, Peace and Humanitarian Network (POLNET). This questionnaire is anonymous and has no impact on your potential candidacy for this position. Upon completion, you will receive feedback to help you decide if working in the United Nations is right for you.
Start Questionnaire.

Special Notice

Extension of the appointment is subject to Extension of the mandate and/or the availability of the funds.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is located in the Peacebuilding Commission Support Branch (PCSB) of the Peacebuilding Support Office (PBSO) in New York and is classified as an H duty station and a family duty station. The incumbent reports to the Chief of the PBC Support Branch.

Responsibilities

Within delegated authority, the incumbent will be responsible for the following duties:

• Provides technical and substantive support to the implementation of mandates of the office, branch and unit; including assisting the Peacebuilding Commission (PBC) in the formulation of peacebuilding strategies and their dissemination;
• Monitors activities in the country assigned, researches and analyses information from different sources, including the press, and assesses trends which might affect the political, regional or peacebuilding situation;
• Drafts analytical and background papers, and prepares draft inputs to PBC and Secretary-General reports to the General Assembly and Security Council; and assists in drafting talking points, speeches and other correspondence for senior UN officials;
• Contributes to the mapping and analysing of existing national and international strategies and frameworks related to peacebuilding in the country assigned, with a view to strengthening coordination of relevant peacebuilding actors;
• Provides assistance in organising PBC meetings; supports the organisation of Chairs' visits and PBC annual visits to the country assigned;
• Assists the Branch in providing timely quality support and policy advice to the respective United Nations mission, senior officials and staff in the field, and supports the organisation of meetings with other relevant interlocutors;
• Liaises with relevant UN departments and offices, relevant international and regional organisations, including financial institutions, and governments and provides briefings and other necessary preparatory work for the Commission meetings with those actors;
• Participates, as required, in the relevant inter-departmental taskforces on country assigned.
• Performs other duties as required.

Competencies

Professionalism: Ability to identify and analyse political, ethnic, social and economic problems that may cause civil unrest in a country or geographic area. Good knowledge of relevant regional and international institutions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Integrity: Demonstrates the values of the United Nations in daily activities and behaviours; acts without consideration of personal gain; resists undue political pressure in decision-making; does not abuse power or authority; stands by decisions that are in the Organization’s interest, even if they are unpopular; takes prompt action in cases of unprofessional or unethical behaviour.

Respect for Diversity: Works effectively with people from all backgrounds; treats all people with dignity and respect; treats men and women equally; shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making; examines own biases and behaviours to avoid stereotypical responses; does not discriminate against any individual or group.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent degree) in political science, international relations, international law, political/development economics, public administration or other related is required. A first-level university degree in combination with two additional years of qualifying experience maybe accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible in international relations, political science, conflict resolution, humanitarian or development economics is required. Experience in international peacebuilding or in conflict resolution and mediation is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Core values and competencies will be assessed throughout the evaluation process.

 

United Nations Considerations

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

 

Apply here.

[ Reply to This ]        2775

 Labor Relations Officer 
 by Editor  05/02/16 
Location: OH 
Salary: $27-86K 
Expires 05/22/2016 

City of Cleveland
Labor Relations Officer
(
1
position
)
There is one vacancy in the Department of
Human Resources; this position reports to the City’s Labor
Relations Manager
.
Civil Service Job Title:
Labor Relations Officer
Salary:
$
27,325.56
-
$85,577.88
Shift:
Monday through Friday
8:00 a.m.
5:00 p.m.
Typical Tasks:
Under general supervision, assists in the resolution of labor problems and issues within the department.
Provides contract interpretations as need
ed. Serves as departmental representative at grievance
hearings and meetings. Monitors the administration of labor contracts within the division to ensure
consistency. Assists or performs other labor relations duties as designated. Attends and/or leads
designated committees, as requested. Performs other job
-
related duties as required.
Minimum Qualifications:
A High School Diploma or GED is required. A Bachelor's Degree in Business Administration, Human
Resources Administration, or a related field fr
om an accredited four year college or university is
required. Two years of full time paid experience working on labor relations activities including
contract administration is required. (Substitution: One year of experience may substitute for each year
of college education lacking.) Must have familiarity with the grievance process. A valid State of Ohio
Driver's License is required.
Duties and Responsibilities:
?
Assists in
the negotiation, interpretation and administration of the City’s 31 collective
bargaining units.
?
Assists in the area of
labor (and employee)
relations,
including but not limited to,
EEO
complaints and investigation
, grievance hearings
and mediation
,
labor management
committees,
drug and alcohol testing
and
employee
disciplinary
con
ferences and corrective
action.
?
Assists in
policy development
and training
,
citywide legislation
of
c
ompensation
and
classification
, and
developing HR related
training
classes
and programs
.
 
?
Administers the City’s unemployment claims process, f
ormula
tes and recommends program
goals and ives in areas of
reducing unemployment costs
.
?
Develops, implements, and administers (through a variety of techniques
)
areas of the programs
in an effort to improve
labor and
employee relations.
Knowledge and Ski
lls
1. Must possess considerable knowledge of public sector employee relations; the principles, practices,
and procedures of Human Resources Management.
2. Must possess thorough knowledge in the specific areas of progressive dis
cipline; performance
manage
ment, the drug free workplace act
and
HR compliance
.
3
.
Must be able to research information and analyze data to arrive at valid conclusions,
recommendations, and plans of action.
4
. Must be able to prepare comprehensive reports and represent ideas clear
ly and concisely, both orally
and in writing.
5
. Must have the ability to exercise considerable judgment and discretion in establishing and
maintaining good working relationships.
6
. Must possess some knowledge
in
educ
ational and training processes
.
7
.
Must possess knowledge
of
Microsoft Office Suite applications
.
Applications are accepted to the attention of:
Kimberly Harden
,
HR Administrator
Department of Human Resources,
601 Lakeside Avenue, Room 121,
Visit our web site at
www.city.cleveland.oh.us
Telephone: (216) 664
-
6296
Fax: (216) 664.3489
According to the Charter of the City of Cleveland, this position is subject to Civil Service
t
esting. In
order to be appointed as a regular employee, you wil
l need to take the Civil Service
examination for this classification the next time it is offered. If you have any questions
r
egarding
this, please contact Civil Service at (216) 664
-
2467.
EQUAL OPPORTUNITY EMPLOYER
[ Reply to This ]        2774

 Trial Mediation Specialist 
 by Editor  05/02/16 
Location: FL 
Expires 05/16/2016 

Fay Servicing is quickly becoming one of the country’s most dynamic new companies in the financial services world. We continue to create innovative new solutions for the mortgage banking industry with a specific focus on loan portfolio management, loan origination, servicing, and related niches. We’re currently seeking the best and brightest minds that possess superior analytical and communication skills to join our teams across the country.  

  

 Responsibilities:  

  • Mediations:  Prepare for and represent Fay Servicing in mediations, both on the phone and in person, demonstrating expertise and credibility.  Use investor guidelines and loss mitigation waterfall to review files for potential loss mitigation and follow through on ution of loss mitigation workout solutions.  Utilize negotiating skills and creativity to reach positive outcomes for investors and borrowers. 
  • Foreclosure Judgment Hearings:  Prepare for and attend trials as an expert witness for Fay Servicing.  Use expert knowledge of processes and case to negotiate position and work towards trial alternatives. 
  • Compliance and Quality:  Notify VP, Servicing Liaison of potential risks of improper customer treatment or risks that actions are not in accordance with Company policies and procedures, investor guidelines, state/federal laws, and regulations.  Work with VP, Servicing Liaison to identify and mitigate risk. 
  • Interact directly with employees in Foreclosure, Account Management, and Documents departments to assemble trial or mediation cases and find successful resolutions
  • Responsible for mediations and trials through personal attendance or on the phone
  • Analyze information and make appropriate recommendations to meet solutions within investor criteria 

Qualifications: 

  • Credibility and expertise in representing Fay Servicing in mediations and trials
  • Detail oriented, resourceful, diligent and organized
  • Strong negotiation skills
  • Ability to present strongly and perform duties in court and conference
  • Working knowledge of foreclosure processes and loss mitigation
  • Ability to work with multiple departments simultaneously to achieve results
  • Proficient with MSP, MS Word, Adobe Acrobat, Outlook and Excel, Loan sphere, and other loan management software
  • Capable of managing multiple tasks and projects simultaneously
  • 1-3 years of mortgage servicing experience
  • Understanding of mortgage documents and loss mitigation review process
  • Ability to work independently and to take initiative without specific direction
  • Presentation skills and ability to articulate
  • Demonstrated oral and Written communication skills
  • Demonstrated problem solving and analytical skills

 

   

Fay Servicing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other characteristic protected under applicable state or local law. Fay Servicing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, background check, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Fay Servicing expressly prohibits any form of workplace harassment.  

 

Apply here.
[ Reply to This ]        2773

 Workers' Compensation Claim Consultant 
 by Editor  05/02/16 
Location: NV 
Expires 05/16/2016 

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims.  This position may be used as an advanced training position for consideration of promotion to a more senior level claim position.  Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 
Responsibilities:
  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Assess and monitor subrogation claims for resolution.
  • Review and maintain personal diary on claim system.
  • Client satisfaction.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
  • Prepare newsletter articles, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Handle more complex and involved claims than lower level claim positions with minimum supervision.
  • Conduct claim reviews and/or training sessions for designated clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
  • Performs other duties as assigned.
 
Qualifications:

Education and/or Experience

5+ years experience handling Nevada Workers' Compensation claims

 

Computer Skills

Proficient in MicroSoft Office

 

Certificates, Licenses, Registrations

None required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

      

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

Apply here.

[ Reply to This ]        2772

 Ombuds Officer 
 by Editor  05/02/16 
Location: NY 
Expires 05/12/2016 

Position Title Ombuds Officer
Type of Position Administrative
Job Function

Reporting to the President of the College, the academic Ombuds Officer is a designated neutral or impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to constituents of the Barnard College community, which includes faculty, students, staff, and administrators. Specifically, the Ombuds Officer will be available to all members of the faculty, staff, and administration who have workplace concerns and to students who have concerns involving any member of the faculty, staff, and administration.

Serving as a designated neutral, the Ombuds Officer is neither an advocate for any individual nor a defender of the organization, but rather serves as an impartial advocate for fairness and a source of information and referral. The Ombuds Officer will be available to counsel individuals on campus, and assist them in resolution of concerns and critical situations, always taking into account the perspectives of all parties involved. This office supplements, but does not replace, the College’s existing resources for formal conflict resolution.

Department President's Office
Reports to Title President of the College
Full or Part Time Part Time
Number Of Months 12 months/year
Work Schedule

3 days per week

Position End Date (if temporary)  
Posting Number 2015 -00658- AS

Position Summary Information

 

Essential Duties Summary

Dispute Resolution, Consultation, and Referral
1. Provide impartial and confidential conflict resolution services to members of the campus community who are aggrieved or concerned about a workplace issue (faculty, staff and administration) or concerned about situations involving an employee or officer of the College (student).
2. Assist inquirers in obtaining and providing relevant information regarding College policies and procedures.
3. Assist inquirers in clarifying issues and generating options for resolution.
4. Facilitate the inquirer’s assessment of the pros and cons of possible options.
5. If direct action by the Ombuds Officer is an appropriate option, obtain the inquirer’s agreement and permission before proceeding.
6. If necessary, and while maintaining confidentiality, engage in informal information gathering in order to better understand an issue from all perspectives.
7. Consult with department managers and appropriate individuals to develop cooperative strategies for resolving concerns and complaints.
8. With the inquirer’s permission, consult with all parties to clarify and analyze problems, focus discussions, and develop a mutually-satisfactory process for resolution.
9. When appropriate, facilitate group meetings, use shuttle diplomacy, or negotiation skills to facilitate communication among parties in conflict.
10. Whenever possible and appropriate, provide inquirer with referrals to other resources, such as Human Resources, the Employee Assistance Program, Furman Counseling Center, Primary Care Health Services, Public Safety, and the like.
11. When appropriate, direct inquirer to the appropriate office, department, or organization in the College with jurisdiction over the concern and formal processes.
12. Follow up with inquirers as appropriate to determine outcome and further need of assistance.

Policy Analysis and Feedback
1. Serve as a campus resource for officials in formulating or modifying policy and procedures, raising issues that might surface as a result of a gap between the stated goals of the College and actual practice.
2. Function as a sensor within the campus community to identify problems or trends that affect the entire campus or significant parts of the community; make administration aware of these problems or trends and if appropriate, recommend creative ways to address these concerns.
3. Provide administration with early warning of new areas of organizational concern, upward feedback, critical analysis of systemic needs for improvement, and make systems change recommendations.
4. Provide ongoing education and communication about the office’s role to all potential inquirers as well as to campus leadership.
5. Design and conduct training programs for the campus community in dispute/conflict resolution, negotiation skills and theory, civility, and related topics.
6. Provide an annual progress report to the President.

Knowledge, Skills, and Abilities

• Familiarity with, and the ability to operationalize, the International Ombudsman Association (IOA) Standards of Practice and Code of Ethics
• The ability to remain independent, neutral and impartial, and consistently exercise good judgment.
• Demonstrated ability to effectively communicate with visitors, identify issues, research, analyze and explain information, and present and analyze options for resolution
• A comprehensive understanding of, and experience with, interest-based approaches to conflict management
• Skills to understand risk and liability issues within a complex academic institution
• A highly developed sense of, and reputation for acting with, integrity and discretion and the ability to exercise independent judgment and prudence in dealing with sensitive and confidential matters
• The ability to work effectively and persuasively with individuals at all levels of the organization and to develop rapport with individuals from a diverse range of backgrounds
• Outstanding communication skills with the ability to make effective oral and written presentations

Required Qualification Summary

• Advanced degree required
• Organizational Ombudsman Practitioner (CO-OP) certification
• Minimum of five to seven years of related professional experience
• Formal dispute resolution training
• Organizational ombuds training

Preferred Qualification Summary

• Experience working in higher education preferred

Physical Demands Summary  
Salary Range  

Posting Detail Information

 

EEO Statement

Barnard College is an Equal Opportunity Employer. Barnard does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, or any other legally protected basis, and to the extent permitted by law. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.

Open Date 04/28/2016
Close Date  
Open Until Filled Yes
Additional Information  

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is your highest level of completed education?
    • High School/GED
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctorate Degree

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents
  1. Writing Sample

Apply here

[ Reply to This ]        2771

 Labor Relations Contract Negotiator 
 by Editor  04/18/16 
Location: MI 
Expires 04/30/2016 

Date: Apr 15, 2016

Location: Bay City, MI, US, 80111

Company: Envision

POSITION SUMMARY: 

Acts as chief negotiator for collective bargaining negotiations; assists in maintaining satisfactory labor-management relations, interprets collective bargaining agreements, administers grievance procedures including arbitrations, and assists/advises all operational levels on labor matters.

 

*** Extensive travel is required for this role therefore this position can be located anywhere in the United States and will report into the Corporate Office in Greenwood Village, Colorado***

 

Essential Duties and Responsibilities:

  • Collaborates with operational staff at all stages of the following responsibilities.
  • Assists national company chief spokesperson in labor negotiations or serves as chief spokesperson in collective bargaining negotiations.
  • May direct development and implementation of labor and employee relations training programs in association with and in conjunction with ach functional area and region.
  • Advises operational staff on labor and employee relations issues and strategies.
  • Provides direction and guidance to operational staff on collective bargaining negotiations.
  • May act as a liaison with federal mediation officials and may act as a mediator to facilitate the settlement of arbitrations and or other employee complaints.
  • Conducts research, analysis and development of labor relation contract proposals and settlements.  Ensures integration of national template language when feasible.
  • Recommends to National Vice President of Labor Relations economic guidelines for settlements of negotiations and arbitrations.
  • Develops and manages negotiating positions and strategies and measures there success.
  • Reviews and researches judicial and administrative decisions for use in arbitrations, settlements or negotiations and communicates such information to each functional area and region.
  • Monitors trends in the company and nationally of labor issues.
  • May present or respond to unfair labor charges, arbitrations and employee complaints.
  • Coordinate and monitors union free activities and strike preparedness planning.
  • Provides direction to respective staff engaged in the processing of labor claims, research, evaluation, and cost and benefit analysis of the various options related to the claim.
  • Provides direction to respective staff engaged in investigating problems, such as working conditions, corrective actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
  • Prepares and presents required and special reports.
  • Maintain labor relations database to include CBA's, union profiling, grievance and arbitration decisions.
  • Adhere to all company policies and procedures.
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered.  Report information systems security problems.
  • 80% travel required.

 

Non-Essential Duties and Responsibilities:

  • Perform other duties as assigned.

 

Minimum Qualifications:

  • B. A. or four year degree recommended. May substitute equivalent work experience.
  • Four (4) years' experience in human resources management, two (2) years of which must have been in a responsible labor relations position.
  • EMS business experience is preferred.
  • Familiar with a variety of labor relations concepts, practices and procedures.
  • Specialized knowledge of labor relations and demonstrated negotiation skills.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • Advanced computer skills.
  • Well developed management skills.
  • Effective oral, written and interpersonal communication skills.

AA/EEO Employer.

 Apply here

[ Reply to This ]        2770

 Client Service Specialist 
 by Editor  04/18/16 
Location: HI 
Expires 04/30/2016 

Client Service Specialist
The Mediation Center of the Pacific, Inc. - Honolulu, HI

CLIENT SERVICES SPECIALIST
FULL-TIME, NON-EXEMPT

Busy non-profit corporation seeks responsible person for a full-time Client Service Specialist position. The person is responsible for: opening, scheduling and managing mediations, facilitations and other dispute resolution processes.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 3 - 5 years of client/customer service experience required; case intake experience preferred
  • Associate’s or Bachelor's degree required; Graduate degree preferred
  • Trained mediator; experience and/or degree in conflict resolution preferred
  • Background in Hawaii Divorce law and/or Employment law preferred
  • Excellent verbal and written communication skills required
  • Proper telephone and email etiquette required
  • Must be detail-oriented, highly organized and reliable
  • Proven ability to work independently with a minimum of supervision, as well as being part of a team
  • Ability to multi-task and prioritize
  • Successful experience in working with diverse individuals and groups
  • Ability to remain calm and positive in all stressful situations
  • Ability to work independently with a minimum of supervision
  • Demonstrated skills in working with difficult or emotional people both on the telephone and face-to-face
  • Ability to maintain strict confidentiality
  • High level of computer competency, including Microsoft Office Programs for word processing, spreadsheets, and ability to learn new software programs is required
  • Ability to gather and input data accurately while simultaneously gathering the information from a Client on the telephone

Job Type: Full-time

Local candidates only:

  • Honolulu, HI

Required experience:

  • Client/Customer Service: 3 years

Required education:

  • Bachelor's

 

Apply here

[ Reply to This ]        2769

 Dependency Case Manager Trainee 
 by Editor  04/18/16 
Location: FL 
Expires 04/30/2016 

Job Title
Dependency Case Manager Trainee
Education
Bachelor's Degree
Location
02 - Seminole Office - Sanford, FL 32773 US (Primary)
Category
Dependency Case Manager
Date Needed By
 
Job Type
Full Time
Travel
 
Job Deion

PROGRAM NAME: Adoptions, Protective Services and Full Service Case Management
GRADE:  C 19, Guaranteed Salary/Hourly

IVE:  To train and become proficient in identifying and assessing client and family needs of minors placed in care by DCF due to abuse or neglect by caretakers, with the ultimate goal of permanency. To assist and become proficient in evaluating, coordinating the necessary services and/or treatment are provided; assist in completing assessments.

ESSENTIAL FUNCTIONS MAY INCLUDE:
- Attend formal instruction (Phase I Child Protection Certification training program).
- Upon successful completion of Phase I, enters Phase II which is a monitored field practice under close supervision which may include:
- Conduct child safety assessments.
- Assess client needs and develop service plans.
- Coordinate the delivery of services, plan referrals and linkages to clients and families.
- Monitor service plan progress and evaluates reports from multiple service providers and keep supervisor notified of progress or lack of progress.
- Develop and maintain case and program documentation according to contract and CHS standards (assessments, treatment/service plans, progress notes, termination summaries, etc.)
- Prepare case/status reports and make recommendations/ testify at courts or other prescribed body regarding reunification, termination of parental rights or other permanency plans.
- Conduct diligent searches as required by dependency laws.
- Coordinate services with other professionals and paraprofessionals.
- Conduct community outreach as needed.
- Provide specialized services that may include detainment, interstate compact, post placement supervision, relative/non-relative caregiver home studies, court testimony, termination of parental rights and judicial review staffing.
- Provide support to children, caregivers and family members to assure stable placement and timely achievement of permanency.
- Assist family / caregivers in accessing subsidy, medical coverage and other needed services for children.
- Coordinate cases with supervisor, team members, providers, DCF and attorneys as needed.
- Facilitate placement and independent living.
- May remove and place children.
- May facilitate mediation staffing for reunification, TPR and detainment.
- Arrange or provide transportation of clients when needed.
- Arrange for drug / alcohol screens as necessary.
- Provide on call support as required or scheduled.
- Participate in the quality improvement process.

This list of essential functions is not intended to be exhaustive. Children's Home Society of Florida reserves the right to revise this job deion as needed to comply with actual job requirements.

# of Hires Needed
3
Exemption Type
 
Job Requirements

 

QUALIFICATIONS:

REQUIRED: All degrees must be from an accredited university. 
- Bachelor's Degree in a human services related field.
- Must successfully complete:
      1. the prescribed Child Protection Certification training and examination 
      2. a considerable period of  monitored field practice under close supervision and the associated field case requirement.
            The candidate may be advanced to a Dependency Case Manager once all qualifications have been met. 
      3. the CHS Dependency Experience Waiver learning path, unless the employee possesses one of the preferred qualifications.
- Florida Drivers' License within 30 days from hire. 

PREFERRED: 
- Master's Degree in Social Work.
- Two years experience working with at risk children and families 

 

SKILLS:
- Effective assessment skills and intervention strategies
- Ability to perform at a high level of autonomy or with minimal supervision
- Ability to observe and report accurately on the functioning of individuals & families
- Ability to handle confidential information appropriately
- Effective verbal and written communication skills
- Awareness of social, economic, cultural and environmental factors in the resolution of family and personal problems
- Ability to travel and make home visits
- Ability to set appropriate limits and boundaries with clients
- Ability to work flexible hours as required
- Ability to act decisively when necessary to protect client
- Ability to identify and understand environmental stressors
- Ability to learn computer skills sufficient to perform all essential functions

 

PHYSICAL REQUIREMENTS:
NEEDED: sitting, reaching, driving
PREFERRED: standing, walking, lifting, carrying, kneeling, pushing/pulling, bending/stooping

Supervised by: Dependency Case Management Supervisor

Apply here

[ Reply to This ]        2768

 Workers' Compensation Claim Consultant 
 by Editor  04/18/16 
Location: IL 
Expires 04/27/2016 

Overview:

Cannon Cochran Management Services, Inc. (CCMSI) is a leading Third Party Administrator in self-insurance services headquartered in Danville, IL.    We are guided by core values including integrity, insisting on excellence and being passionately focused on customer service.    Those values, coupled with our Employee Stock Ownership Plan (ESOP), engage ownership with our employees and offers top of the line customer service for both our internal and external clients.

 

This is a perfect opportunity to work in a growing, dynamic work environment.  CCMSI’s emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.

 

The Workers' Compensation Claim Consultant is responsible for the investigation and adjustment of assigned claims.  This position may be used as an advanced training position for consideration of promotion to a more senior level claim position.  Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards.

 
Responsibilities:
  • Investigate, evaluate and adjust claims in accordance with established claim handling standards and laws.
  • Establish reserves and/or provide reserve recommendations within established reserve authority levels.
  • Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated claims. Negotiate any disputed bills or invoices for resolution.
  • Authorize and make payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority.
  • Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate.
  • Assist in the selection, referral and supervision of designated claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.)
  • Assess and monitor subrogation claims for resolution.
  • Review and maintain personal diary on claim system.
  • Client satisfaction.
  • Prepare reports detailing claim status, payments and reserves, as requested.
  • Compute disability rates in accordance with state laws.
  • Effective and timely coordination of communication with clients, claimants and appropriate parties throughout the claim adjustment process.
  • Prepare newsletter articles, as requested.
  • Provide notices of qualifying claims to excess/reinsurance carriers.
  • Handle more complex and involved claims than lower level claim positions with minimum supervision.
  • Conduct claim reviews and/or training sessions for designated clients, as requested.
  • Attend and participate at hearings, mediations, and informal legal conferences, as appropriate.
  • Compliance with Corporate Claim Handling Standards and special client handling instructions as established.
  • Performs other duties as assigned.
 
Qualifications:

Education and/or Experience

Bachelor degree or 5+ years experience processing claims or in a related business required.

  •  

Computer Skills

Proficient in MicroSoft Office

 

Certificates, Licenses, Registrations

None required

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Handling Categories

Work requires the ability to lift/carry s routinely as follows:

  • Light Lifting: No lifting of s weighing more than 15 pounds on a regular basis.

 

Other Physical Demands

  • Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity,

      

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

 

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Preion Drug, Flexible Spending, Life, ESOP and 401K.

 

 

 

[ Reply to This ]        2767

 Manager of ADR Services 
 by Editor  04/11/16 
Location: TX 
Expires 04/21/2016 

Are you looking for a career that is both challenging and rewarding? For over 90 years, the American Arbitration Association has freed up our court systems to deal with important social and economic problems by helping people to resolve commercial, construction, labor, employment and consumer disputes through arbitration and mediation. The AAA’s rules, neutrals, services, and especially our employees all contribute to an economical and efficient dispute resolution process every day.


The AAA's official mission and vision statement are based on three core values: integrity, conflict management, and service. We are looking for a Manager of ADR Services in our Dallas Case Management Center to help advance our important work by overseeing the overall delivery of high quality services on an assigned caseload, managing a team of staff members, and promotes a collaborative environment. Demonstrating a high level of ADR knowledge and expertise, the Manager of ADR services will provide external client services by managing the party experience with the AAA and will serve as the primary contact for clients, arbitrators and mediators.

 

The American Arbitration Association offers a comprehensive benefits program, which includes health, dental (w/orthodontia) and vision insurance, healthcare FSA, 403(b) savings and retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 
Responsibilities:

ESSENTIAL FUNCTIONS:

 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

 

  • Is the primary point of contact for clients and arbitrators on an assigned caseload; conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services, and is a resource for clients and arbitrators.
  • Delivers the highest level of professional client services engaging the assistance of staff at all levels; manages cases in accordance with the AAA rules and procedures maximizing efficiencies through the use of the AAA’s proprietary software applications.
  • Ensures the delivery of alternative dispute resolution process is managed effectively, meeting deadlines, enforcing AAA timelines, maintaining neutrality during all interactions with clients, ensuring the integrity of the process, and proactively identifying potential roadblocks and implementing processes to avoid or resolve them.
  • Proactively identifies expectations regarding the case management process facilitated by the AAA and works with staff, clients and neutrals to design an appropriate process for the resolution of the dispute; and encourages the use of mediation as an effective way for parties to resolve disputes.
  • Reviews all newly assigned cases and contacts filing party to resolve any deficient filings.
  • Prioritizes and assesses workload making appropriate assignments to staff to ensure work is completed efficiently using available system data and metrics.
  • Resolves issues independently utilizing all resources available such as; collaborating with other managers are using the institutional knowledge and AAA Rules; escalates case management issues to direct supervisor only after all avenues have been exhausted.
  • Advise arbitrators on procedural hearing management, jurisdiction and related issues and assists in monitoring case management skills of arbitrators.
  • Develops and sustains client relationships to ensure trust and respect for AAA and its services.
  • Collaborates with regional staff to provide feedback regarding the Roster of Neutrals.
  • Collaborates with case management centers and regional offices to identify trends in Dispute Resolution in order to improve the process for clients.
  • Participates in educational opportunities within the ADR community and meets annual training expectations set by the Association.

SUPERVISORY RESPONSIBILITIES:

  • Directly supervises approximately 1-2 employees; carries out supervisory responsibilities in accordance with the AAA’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
 
Qualifications:

MINIMUM REQUIREMENTS:


Education & Experience: Bachelor’s degree in business or related discipline required; 5 or more years prior work experience involving comprehensive customer service management in a law office or judicial industry; with at least 2 years of experience in a leadership or supervisory role; or an equivalent combination of education and work experience.

 

Technical Skills: Intermediate proficiency with Microsoft Excel and Word, intermediate proficiency with web-based case management system preferred.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.


Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


SUCCESS FACTORS:

  • Persuasive Communication: Identifies and clearly presents specific information or data in such a way that it will have a strong effect on others.
  • Personal Accountability and Credibility: Dependable and delivers on commitments; Respects the confidentiality of information; Keeps personal conversations with others private.
  • Flexibility: Is able to see the merits of perspectives other than his/her own; Demonstrates openness to new organizational structures, procedures, and technology.
  • Collaboration: Develops, maintains and strengthens partnerships with others inside or outside of the organization who can provide information, assistance and support; Recognizes and appreciates the business concerns and perspectives of others.
  • Managing Performance: Ensures that employees have clear and measurable goals and responsibilities and know what is expected of them; Works with employees to set and communicate performance standards so that employees clearly understand how their performance will be will be measured; Coaches employees and supports them in their efforts to achieve job goals (e.g., by providing resources, removing obstacles, acting as a buffer).
  • Fostering Teamwork: Listens and responds constructively to other team members’ ideas; offers support for others’ ideas and proposals.
  • Conflict Management: Functions effectively when under pressure and/or while experiencing rapidly changing or uncertain conditions.
  • Personal Integrity: Ensures integrity of the Association; Develops and practices the highest ethical standards.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here.

[ Reply to This ]        2766

 Dispute Resolutions Manager 
 by Editor  04/11/16 
Location: WA 
Expires 05/02/2016 

Dispute Resolutions Manager
Better Business Bureau - DuPont, WA

BBB Northwest is seeking a Dispute Resolutions Manager to professionally and efficiently manage BBB dispute resolution services and effectively coordinate BBB Alternative Dispute Resolution services, including informal and formal mediation & arbitration, to assure a trustworthy marketplace.

DUTIES AND RESPONSIBILITIES: include the following and other duties as assigned.

1. General
a. Assure that all staff members are trained on current local and national issues impacting the department
b. Be the expert on topics relating to BBB operational issues, including BBB Standards, dispute resolution, licensing and investigations
c. Keep up-to-date with national policies and provide feedback, as necessary
d. Provide staff training and coaching
e. Implement new national and local policies as needed
f. Collect and analyze information on current trends
g. Collaborate with other departments to assure proficient and effective processes
h. Make recommendations for departmental goals and ensure all goals are met
i. Implement short and long-range departmental goals, ives and governing procedures
j. Provide reports and recommendations to BBB executive team on operational issues and their impact
k. Stay informed regarding trends and significant issues of the community, relevant industries and BBB community
l. Ensure that BBB meets or exceeds all performance standards and conducts itself in a professional manner in keeping with best business practices
m. Hire, train and manage staff

1. Dispute Resolution Oversight:
a. Oversight of all dispute resolution services
b. Monitor staff dispute handling times and provide support/overflow
c. Monitor disputes for patterns, contact businesses to assist them in addressing any patterns
d. Review and approve business requests for unanswered/ unresolved disputes
e. Work with consumers and business on escalated DR issues
f. Provide dispute resolution expertise
g. Work with accredited businesses as BBB removes their accreditation
h. Manage processes and procedures for DR process.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EXPERIENCE/EDUCATION/LICENSES AND CERTIFICATIONS NECESSARY:
· 4-year college degree or equivalent in a business related field
· Any equivalent combination of education and experience that provides the required knowledge, skills and abilities

ACCOUNTABILITIES: (Success Factors)
· Satisfactory attendance, promptness, time management, and attention to detail.
· Willingness to go the extra mile
· Delivery of world-class customer service, both internally and externally
· Participation as a team player
· Contributions to the vision, mission, and goals of BBB
· Developing ways to save time or money in the execution of the mission
· Respect and honor all people, positions, and BBB processes.
· Willingness to adhere to BBB Standards of Trust and Core Values.
· Take initiative to solve problems independently – if and when problems need to be escalated, prepare options for solution.
· Follow up and provide closure to all requests.
· Communicate – Communicate – Communicate!

BBB is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, color, gender, gender identity, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by Local, State, or Federal law.

We are dedicated to providing a work environment that is free from discrimination and harassment, and where employees are treated with respect and dignity.

To apply, please reply to this posting with your cover letter, resume, and salary expectations.

No recruiters please. No phone calls please.

Job Type: Full-time

Required experience:

  • Related Experience: 2 years

Required education:

  • Bachelor's

Apply here

[ Reply to This ]        2765

 Coordinator Care 
 by Editor  04/11/16 
Location: NJ 
Expires 04/27/2016 

COORDINATOR CARE MSW-FT

Deion:

Participates in clinical patient management by providing consultation and mediation services to facilitate patient progression towards desired outcomes, providing supportive and therapeutic clinical interventions as indicated. Identifies opportunities for process improvement in patient care delivery, patient safety and in departmental work processes through recognizing, reporting and resolving barriers to patient through intervening in and appropriately managing complaints and concerns promptly as well as communicating quality and risk issues through appropriate channels. Works to assure the clinical documentation is an accurate reflection of the patient’s condition through facilitation of physician documentation. 






Requirements:

Masters degree in Social Work, 1 year current relevant social work experience, current New Jersey Social Work License, LCSW preferred. Flexible hours with some night/weekends required.

 


Other Information:

Barnabas Health offers excellent-provided benefits which include: competitive compensation, comprehensive medical/dental benefits, 403 (B) savings plan, Flexible Spending Plans, PTO program, tuition reimbursement and so much more.

Equal Employment Opportunity 
[ Reply to This ]        2764

 Mediation Specialist 
 by Editor  04/11/16 
Location: NV 
Salary: $47-78K approx 
Expires 04/23/2016 

MEDIATION SPECIALIST I - $46,675.20 - $72,321.60 Annually
MEDIATION SPECIALIST II- $50,377.60 - $78,083.20 Annually

The successful candidate will start at the minimum of the salary range.

This examination will establish an Open Competitive and Promotional list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by the Office of Human Resources. The Mediation Specialist I is a training underfill position: upon successful completion of the probationary period (520 hours worked to 2,080 hours worked) and the training program, which is up to two (2) years, the successful candidate will be non-competitively promoted to Mediation Specialist II.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.
 MINIMUM REQUIREMENTS:
Education and Experience:

Mediation Specialist I - Equivalent to a Bachelor's Degree in Social Work, Psychology, Law, Criminal Justice, Education, Communications, Conflict Resolution, or a field related to the work. Professional experience in social service delivery, mediation, or customer service is desirable.

Mediation Specialist II - In addition to the above, two (2) years of full-time experience in mediation or related field at a level equivalent to the Mediation Specialist I. An advanced degree in Social Work, Psychology, Law, Criminal Justice, Education, Communications, Conflict Resolution or a field related to the work may be substituted for experience in either direct professional-level mediation experience or in developing and/or implementing conflict resolution or mediation programs on a year for year basis.


Working Conditions: Attend meetings outside of normal working hours.

Licensing and Certification: Must possess a valid Nevada Class C Driver's License at time of appointment. Must complete Clark County Neighborhood Justice Center mediation program within two years from date of hire.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
 EXAMPLES OF DUTIES:
Fielding inquiries from persons requesting assistance with disputes; determining and explaining options including mediation and/or referrals to community resources; scheduling mediations; selecting and scheduling mediators; conducting mediations; involvement in conflict intervention team; training others in a classroom or other setting; tracking activities of volunteers; scheduling volunteers for mediations; maintaining contact with volunteers to ensure satisfaction and completion of requirements for mediator certification through the Neighborhood Justice Center. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Prepares a variety of written materials, including correspondence, educational materials and media information. Uses standard office equipment, including a computer, in the course of the work; drives a personal or County motor vehicle to school and meeting sites.
 PHYSICAL DEMANDS:
Mobility to work in a typical office setting, use standard office equipment, and to drive a motor vehicle in order to attend meetings; train or conduct mediations off-site; vision to read printed materials and a computer monitor; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

More info and application here.

[ Reply to This ]        2763

 Case Administrator 
 by Editor  04/07/16 
Location: GA 
Expires 04/26/2016 

Case Administrator

Job ID 
GA-1062
 
Job Location(s) 
US-GA-Atlanta
 
Category 
Alternative Dispute Resolution
 

More information about this job:

Overview:

Are you looking for a career that is both challenging and rewarding? For over 90 years, the American Arbitration Association has freed up our court systems to deal with important social and economic problems by helping people to resolve commercial, construction, labor, employment and consumer disputes through arbitration and mediation. The AAA’s rules, neutrals, services, and especially our employees all contribute to an economical and efficient dispute resolution process every day.

 

The AAA's official mission and vision statement are based on three core values: integrity, conflict management, and service. We are looking for a Case Administrator in our Labor, Employment, and Election division – Southeast Case Management Center to help advance our important work by delivering professional quality case administration in accordance with the rules and procedures of the AAA and applicable law; Communicating effectively and responding to inquiries in a timely, courteous manner, and using professional communication skills to inform and educate clients on ADR processes.

 

The American Arbitration Association offers a comprehensive benefits program, which includes health, dental (w/orthodontia) and vision insurance, healthcare FSA, 403(b) savings and retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 
Responsibilities:

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Regular, predictable and reliable attendance is an essential job function.

  • Initiates and corresponds an efficient flow of information between the parties and neutrals and assists in the compliance of all applicable rules.
  • Tabulates accurate electronic files and financial records in accordance with corporate standards.
  • Uses existing computer and database systems to manage case work tasks effectively and efficiently.
  • Understands existing billing, disbursement and collection policies and practices to ute compliance and communicates these with parties, advocates and neutrals.
  • Understands content of the rules and evaluates their application to different cases, proactively identifies case management issues, and working with the Manager of ADR Services, takes appropriate action to resolve case problems.
  • Informs and educates clients on alternate dispute resolution processes, demonstrating effective communication skills and expert knowledge on when and how these apply.
  • Responds to inquiries about the AAA in a customer service focused, timely manner with accurate and specific information. Utilizes effective time management by focusing on critical issues and setting priorities.
  • Responds to inquiries regarding AAA services with tact and professionalism in timely manner, with accurate and specific information; and utilizes effective time management skills to focus on critical issues and to set priorities.
  • Initiates and conducts administrative conferences and facilitates preliminary hearings on all cases.
  • Provides support and assistance at the discretion of directors on an as needed basis.
  • Participates in regular trainings and meetings to review new and existing policies and procedures.
 
Qualifications:

MINIMUM REQUIREMENTS:


Education & Experience: Bachelor’s degree or a 4 year technical education program; two years relevant work experience (e.g. customer service in a law office or judicial industry); or equivalent mix of education and experience.

 

Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.

 

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 

Computer Skills: Intermediate proficiency with Microsoft Office, Word and Excel.

 

SUCCESS FACTORS:

  • Attention to Communication: Ensures that regular, consistent, and effective communication takes place
  • Initiative: Identifies what needs to be done and takes action before being asked or required
  • Analytical Thinking: Approaches problems using a logical or sequential approach, systematically comparing two or more alternatives;
  • Forward Thinking: Anticipates possible problems and develops contingency plans in advance
  • Results Oriented: Focuses on the desired result of one’s own actions/performance; sets challenging goals and focuses appropriate effort on meeting or exceeding them
  • Fostering Teamwork: Listens and responds constructively to other team members’ ideas; offers support for others’ ideas and proposals
  • Thoroughness: Monitors the quality of one’s own work; Acts to verify information; Checks the accuracy of own work
  • Oral/Written Communication: Expresses oneself clearly in conversations and interactions with others; tailors speech to the level and experience of the audience
  • Personal Integrity: Ensures integrity of the Association; Develops and practices the highest ethical standards; Expected to honor commitments; Communicates openly

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

 

Apply here

[ Reply to This ]        2762

 Case Manager 
 by Editor  04/07/16 
Location: CA 
Salary: $20/hr 
Expires 04/21/2016 

Case Manager II

Division : Mercy Housing Management Group (MHM)
Location : San Francisco CA US 94102
Property : Arlington Hotel
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Compensation : From 20.00 To 20.00 Per Hour
Education : Bachelor's Degree Preferred
Skill : Human Resources -> Training & Development
Category : Education/Training
Job Deion :

The Case Manager II works with the residents to develop appropriate case plans and goals, and provide on-going assessment and support.  Assists the resident to utilize community resources to meet individual needs.  Works with residents to identify their skills and abilities to promote personal growth. Caseload is larger than that of a Case Manager I.  Serves as mentor to Case Manager I.

JOB FUNCTIONS/RESPONSIBILITIES:                      

1. Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.
2. Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up.
3. Design and implement daily activities that promote Mercy Housing’s program model.
4. Participate in weekly site team meetings.
5. Advocate on behalf of residents (public aid, social security, home services, etc.) and make referrals as necessary.
6. Develop leadership skills in residents and resident involvement in civic life through programs.
7. Participate in organized strategies which enhance best practices and support enhanced quality of resident services.
8. Maintain proper records on case management, petty cash, and/or other activities.  All records should include follow-up plans.
9.   Maintain files.  Meet reporting requirements.  Responsible for monthly file audits.  NOTE:  This file review should occur in all buildings.
10. Obtain third-party providers and coordinate delivery of services for support groups under the supervision of credentialed professionals.
11. Facilitate youth activities and groups (in buildings where families reside).
12. Create, plan, and implement activities; monitor monthly calendar.
13. Attend Local Area Network (LAN) meetings as requested.
14. Enter resident services activity data into the approved data system(s) in a timely manner.
15. Attend all required training to ensure individual and professional growth.
16. Serve as mentor to Case Manager I and assist in their professional development.

Job Requirements :
Education: 
Bachelors degree in social sciences or related field strongly preferred; Masters preferred. Substance Abuse experience preferred.
 
Experience:
Minimum of three years experience working with homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse.  Understanding of low-income and homeless individuals and their specific needs.  Knowledge of crisis prevention, intervention, goal setting, and resolution techniques; match such techniques to particular circumstances and individuals.  Assist residents to identify and gain access to the formal and informal supports available in the community and utilization of skills negotiation soucing and selection gaining partners, linkages.
 
Abilities: 
Strong organizational skills.
Basic math and analysis skills.
Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.
Strong verbal, written, and communication skills.
Ability to achieve expected results with residents.
Strong conflict mediation and negotiation skills.
Communicate effectively, both orally and in writing.
Demonstrate clear, professional boundaries; act in a professional manner.
Ability to work in team environment.
Facilitation skills; ability to lead groups.
Ability to develop case plans.
Ability to handle potentially volatile situations; conflict mediation and negotiation.

Understand and commit to the Mission and Values of Mercy Housing.
Shift/Hours : First Shift (Day)
% of Travel Required : 0-10%
Open Date : 04/05/16

 

[ Reply to This ]        2761

 Director of the Office of Mediation and Conflict Resolution 
 by Editor  04/07/16 
Location: NY 
Salary: $53-146K/yr 
Expires 04/21/2016 

Job ID:
   
# of Positions:
 
225060
1
 
Business Title:
 
Director of the Office of Mediation & Conflict Resolution (OMCR)
 
Civil Service Title:
 
EXECUTIVE DIRECTOR
 
Job Category:
 
Legal
 
Career Level:
 
Manager
 
Title Code No:
 
Level:
 
10173
M1
 
Proposed Salary Range:
 
$ 53,051.00 - $145,991.00 (Annual)
 
Work Location:
 
100 Gold Street
 
Division/Work Unit:
 
Mediation & Conflict Res.

 

Apply here.

[ Reply to This ]        2760

 Clinician-Educator Faculty 
 by Editor  04/07/16 
Location: NB 
Expires 04/21/2016 

Job Title: Clinician-Educator Faculty
Location: The Werner Institute, Creighton University School of Law, Omaha, Nebraska
Position Type: Non-Tenure Track, three year, renewable contract, Full-time, 12 months (Exempt)
Opening Date: March 1, 2016
Closing Date: Open until filled

The Werner Institute at Creighton University School of Law welcomes applications for a full-time (12 months), non-tenure track, three year, and renewable contract position as Clinician-Educator Faculty. The successful candidate will teach graduate courses focusing on Conflict Analysis and Conflict Engagement in the graduate level program and/or the law program. The position will also involve serving as an academic advisor to students; collaborating with and advising colleagues and the Director in the development of curriculum, workshops, facilitations, and training; collaborating in academic research activities; maintaining a professional profile through professional service; and participating in community service. Physical presence in Omaha is required.

The Werner Institute provides an interdisciplinary program leading to master's degrees and graduate certificates in Negotiation and Conflict Resolution for students from a variety of fields, including mid-career professionals. The academic program is offered as a hybrid program: on-campus and online. The successful candidate will be expected to teach in both modalities. The Werner Institute teaches individuals how to engage conflict and resolve disputes effectively, efficiently, and humanely. The mission is consistent with the Jesuit Catholic tradition of social justice, responsible leadership, and professional distinction. With an interdisciplinary foundation and a focus on collaboration and open inquiry, the Institute supports the mission of Creighton University, one of the nation’s leading Jesuit universities for more than a century.

Skills/Qualifications: A terminal degree (e.g., Ph.D., J.D.) with demonstrated depth and expertise in conflict engagement; substantial training and experience in conflict engagement (including negotiation, mediation, civic engagement, facilitation, and other processes); and a background in teaching and/or training are required. The candidate should also demonstrate strong interpersonal skills; have excellent oral and written communication skills; be a systems thinker; engage in interdisciplinary work, and have the ability to work collaboratively.
Strong preference will be given to candidates with a record of university level teaching or training in conflict resolution; experience as a primary facilitator and/or mediator of disputes; experience with both traditional and online teaching; an interdisciplinary focus; and practical facilitation experience. Application deadline is April 15, 2016; if not filled, the deadline will be extended to the 1st of each month thereafter until the search is closed. Additional information about The Werner Institute is available at https://law.creighton.edu/werner-institute.
To apply, please send a cover letter that addresses your background and experience, with emphasis on why you would be interested in the position and your teaching philosophy; curriculum vitae; a writing sample; the names of at least two references; official trans; teaching/workshop evaluations; and salary requirements to: http://careers.creighton.edu

[ Reply to This ]        2759

 Fellow of Conflict Engagement 
 by Editor  04/07/16 
Location: NB 
Expires 05/01/2016 

Job Title: Fellow of Conflict Engagement
Location: The Werner Institute, Creighton University School of Law, Omaha, Nebraska
Position Type: Fellowship, two year non-renewable contract, Full-time, 12 months (Exempt)
Opening Date: March 1, 2016
Closing Date: Open until filled

The Werner Institute at Creighton University School of Law welcomes applications for a full-time (12 months), two year non-renewable contract position in Conflict Engagement. As a Fellow of Conflict Engagement, the successful candidate will teach graduate courses focusing on Conflict Analysis and Conflict Engagement. The position will also involve assisting with assessment; collaborating with and advising colleagues and the Director in development of workshops, facilitations, and training; and maintaining a professional profile through community service. Physical presence in Omaha is required.


The Werner Institute provides an interdisciplinary program leading to master's degrees and graduate certificates in Negotiation and Conflict Resolution for students from a variety of fields, including mid-career professionals. The academic program is offered as a hybrid program: on-campus and online. The successful candidate will be expected to teach in both modalities. The Werner Institute teaches individuals how to engage conflict and resolve disputes effectively, efficiently, and humanely. The mission is consistent with the Jesuit Catholic tradition of social justice, responsible leadership, and professional distinction. With an interdisciplinary foundation and a focus on collaboration and open inquiry, the Institute supports the mission of Creighton University, one of the nation’s leading Jesuit universities for more than a century.

Skills/Qualifications: A Masters in Conflict Studies (or Masters in the Social Sciences); between 2-5 years training and experience in conflict engagement (including negotiation, mediation, civic engagement, facilitation, and other processes); and a background in teaching and/or training are required. The qualified candidate will demonstrate strong interpersonal skills; possess excellent oral and written communication skills; be a systems thinker, and be able to work collaboratively.


Strong preference will be given to candidates with a record of training in conflict resolution; experience as a facilitator and/or mediator of disputes; relevant work with traditional as well as online teaching; interdisciplinary focus; and practical conflict engagement experience. Application deadline is April 15, 2016; if not filled, the deadline will be extended to the 1st of each month thereafter until the search is closed. Additional information about The Werner Institute is available at https://law.creighton.edu/werner-institute.


To apply, please send a cover letter that addresses your background and experience, with emphasis on why you would be interested in the position and your teaching philosophy; curriculum vitae; a writing sample; the names of at least two references; official trans; teaching/workshop evaluations; and salary requirements to: http://careers.creighton.edu

[ Reply to This ]        2758

 Mediator 
 by Editor  04/01/16 
Location: NV 
Salary: $85-110K/yr 
Expires 04/14/2016 

Mediator

Federal Mediation and Conciliation Service

Agency contact information

1 vacancy in the following location:

  • Las Vegas, NV
Work Schedule is Full-Time - Permanent

Opened Thursday 3/31/2016 (1 day(s) ago)

Closes Thursday 4/14/2016 (13 day(s) away)

  • Salary Range
    $84,591.00 to $109,973.00 / Per Year
  • Series & Grade
    GS-0241-13/13
  • Promotion Potential
    14
  • Supervisory Status
    No
  • Who May Apply
    U.S. Citizens
  • Control Number
    434421300
  • Job Announcement Number
    DE-10000648-16-TV

Apply and more information here.

[ Reply to This ]        2757

 Employee and Labor Relations Specialist 
 by Editor  04/01/16 
Location: CA 
Expires 04/10/2016 

Employee & Labor Relations Specialist

Location: Menlo Park, CA (HQ)
Job Requisition #: 2106
# of openings: 1

Deion

SLAC National Accelerator Laboratory (SLAC) is one of 17 Department of Energy (DOE) National Laboratories. Operated by Stanford University on behalf of the DOE, SLAC has been creating the future since its establishment in 1962. Our laboratory develops and operates some of the world’s premier science facilities (including SSRL, LCLS, and FACET), attracting teams of researchers who investigate some of the most exciting and important problems facing our society, in areas such as clean energy, environmental science, biomedicine, and advanced materials.

POSITION OVERVIEW :

Human Resources Development and Services (HRD&S) at SLAC supports the overall Laboratory by developing and implementing HRD&S programs, processes, and policies that enable the Laboratory to attract, hire, develop, compensate, and reward highly qualified human capital within the guidelines of Stanford University policies, all applicable labor agreements, federal and state laws and/or guidelines.

We are seeking an Employee and Labor Relations Specialist.  As a key member of the Employee Engagement and Relations function, the ELR Specialist will support and collaborate with a dedicated team of Human Resource Business Partners.  The ELR Specialist will be generally responsible for point of contact activities related to workplace investigations, consistent application of policy and procedure, and coordinating efforts with other members of the HRD&S team.

In addition to core duties responsibilities include the following: 

  • work in consultation with Human Resource Business Partners and under the direction of the Manager of Employee Engagement and Relations to resolve issues;

  • investigate employee relations issues and initiate appropriate action to address and resolve issues;

  • maintain accurate documentation of all investigations;

  • interpret and administer the CBA with SEIU Local 2007 and Stanford and SLAC Personnel Policies;

  • coach and advise employees, managers and supervisors on individual and organizational employee and labor relations issues.

Additionally, this position will draft disciplinary notices in conjunction with line management; research issues, develops lab's position and attempt to resolve grievances brought under the collective bargaining agreement; research trends and practices in Labor/Employee Relations and recommend programs that will enhance employee and labor relations at SLAC; research and craft new policies as authorized by the Human Resources Director; and develop and conduct internal laboratory training to management and staff on employment and labor law, and Stanford and SLAC policies.

JOB PURPOSE:

Provides advice, counsel and training to Human Resources managers, managers, employees and other members of the Stanford community in employee and labor relations matters.

CORE DUTIES*:

  • Manages local efforts at the direction of counsel related to employment litigation and government agency charges. 

  • Manages communication of potential employment litigation and/or risks to counsel and obtains legal counsel on employment matters as needed. 

  • Provides advice and counsel regarding leave administration, e.g., FMLA, CFRA, and compliance with the Americans with Disability Act and the requirements under this law, e.g., the interactive process.

  • Manage collective bargaining agreements for a school/unit or university-wide basis, including the management of the grievance programs and contract negotiations.

  • Handle all facets of employee relations, including investigations and resolutions to employment disputes. Provides guidance regarding and/or create and maintain accurate documentation of investigations or other employment or labor matters.

  • Provide guidance regarding layoffs, terminations, or corrective action. Must facilitate sound and consistent employee and labor relations decisions.

  • Research trends and practices in labor/employee relations, and recommend programs that will enhance employee and labor relations at the university; research and craft new policies for approval.

  • Act as an ive and confidential intermediary for employees and supervisors. Participate in conflict resolution, mediation facilitation, problem solving, and negotiation with/between supervisors and employees.

  • Provide direct services to client groups as assigned. Act as a resource to managers, supervisors, and employees to interpret policies, procedures, and the collective bargaining agreement.

  • Design and deliver training for employees, supervisors, managers, and local human resource managers pertaining to employee relations and related compliance (e.g., training concerning policies, procedures, collective bargaining agreements, and/or applicable state and federal legal requirements).

* - Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree in human resources management, labor law, organizational behavior or other related field and ten years of relevant experience, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Extensive knowledge regarding employee and labor relations, the National Labor Relations Act, the National Labor Relations Board, and state and federal employment laws.

  • Working knowledge of Employment Retirement Income Security Act requirements.

  • Demonstrated experience administering collective bargaining agreements, utilizing mediation and other dispute resolution systems and techniques.

  • Demonstrated ability to develop and maintain collaborative working relationships in a consulting environment.

  • Excellent coaching skills regarding employee and labor relations.

  • Ability to work independently with minimal supervision in a team-based environment.

  • Demonstrated experience managing collective bargaining agreements. Experience with interest-based negotiations and problem solving strongly preferred.

  • Strong interpersonal, verbal, and written communications skills. Must have excellent presentation skills.

  • Project management skills in a multiple location/unit environment.

  • Ability to handle confidential and sensitive matters.

  • Strong computer skills in Microsoft Word, Excel and PowerPoint, Experience with PeopleSoft HR systems strongly preferred.

Certifications and Licenses:

None

SLAC Competencies :

  • Effective Decisions :  Uses job knowledge and solid judgment to make quality decisions in a timely manner.
  • Self-Development :  Pursues a variety of venues and opportunities to continue learning and developing.
  • Dependability :  Can be counted on to deliver results with a sense of personal responsibility for expected outcomes.
  • Initiative :  Pursues work and interactions proactively with optimism, positive energy, and motivation to move things forward.
  • Adaptability :  Flexes as needed when change occurs, maintains an open outlook while adjusting and accommodating changes.
  • Communication:   Ensures effective information flow to various audiences and creates and delivers clear, appropriate written, spoken, presented messages.
  • Relationships :  Builds relationships to foster trust, collaboration, and a positive climate to achieve common goals. 

Job-Specific Competencies :

  • Results Oriented: Consistent achievement and completion of tasks, even under challenging circumstances

  • Client focus and Interpersonal Acumen: Achievement through strong relationships with client areas and personnel

  • Integrity: Demonstration of high degree of integrity in completing tasks and assignments.

PHYSICAL REQUIREMENTS*:

  • Frequently stand/walk, sit, perform desk-based computer tasks, use a telephone, and grasp lightly/fine manipulation.
  • Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, lift/carry/push/pull s that weigh up to 10 pounds, writing by hand, sort/file paperwork.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORKING CONDITIONS:

  • Travel on campus to schools/units, occasional out of town travel.
  • Occasional exposure to industrial and laboratory working environments

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu .

 

 

  

Qualifications:  
 

SLAC National Accelerator Laboratory is an Affirmative Action / Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All staff at SLAC National Accelerator Laboratory must be able to demonstrate the legal right to work in the United States. SLAC is an E-Verify employer.

 

Final candidates are subject to background checks prior to commencement of employment at the SLAC National Accelerator Laboratory.

Internal candidates, who are selected for hire, may require degree verification and/or credit checks based on requirements of the new position.

 

For Clery Act Information click here: http://www.stanford.edu/group/SUDPS/safety-report/security-authorities.shtml

Apply here

[ Reply to This ]        2756

 Family Mediator 
 by Editor  04/01/16 
Location: OR 
Salary: $60-83K/yr 
Expires 04/10/2016 

Family Mediator
Lane County Family Mediation - Eugene, OR
$59,996 - $83,054 a year

**** Opening Saturday, April 2 and will be open until filled ****

This is a professional level court-connected domestic relations mediator position. Applicants must meet the requirements of the Oregon Judicial Department for court-connected domestic relations mediators as set forth in Chief Justice Order 05-028).

Requirements:

  • 30-hour Basic Mediation Certificate
  • 40-hour Domestic Relations Mediation Certificate
  • Diploma
  • Graduate Level Diploma

Duties of this position include, but are not limited to: Informing and empowering conflicted parents entering the mediation process; providing quality child custody and parenting time mediation and developing written agreements; teaching parent education and other related classes, providing case management and maintaining client records.

Compensation/Benefits:

  • $59,996- $83,054/annually
  • Oregon Public Service Retirement Plan; County Paid Contributions
  • Choice of two medical and dental plans; County paid premiums for employee and qualifying

family members

  • Vision plan; Covering employee and qualifying family members
  • Flexible Spending and HSA available
  • Group Term Life Insurance; optional employee term life insurance
  • Short-term/Long-term disability insurance
  • Time management for vacation and sick leave
  • Nine paid holidays + floating holiday

Job Type: Full-time

Required experience:

  • Professional mediation, direct therapy/counseling or legal practice: 2 years

Required education:

  • Master's

Apply here

[ Reply to This ]        2755

 Equal Opportunity Specialist  
 by Editor  03/29/16 
Location: CA 
Salary: $77-94k/yr 
Expires 04/09/2016 

You're passionate about where you live in the Bay Area and what you do. Now you can bring the two together.  The City of Oakland, a powerful economic force in Northern California, is looking for dedicated people like you who want to see our community thrive.  If you'd like to share your talents, Oakland welcomes you to consider this opportunity.

The City of Oakland is currently recruiting to fill one Equal Opportunity Specialist vacancy in the Equal Opportunity Programs Division within the Office of the City Administrator.

Under general supervision in the Office of the City Administrator, the Equal Opportunity Specialist performs activities related to the development and implementation of programs to ensure compliance with equal employment opportunity and other Federal and State guidelines; conducts investigations and makes appropriate determinations; conducts research and prepares reports including Federally mandated reports; and performs related duties as assigned.

The ideal candidate has expert knowledge and application of EEO laws regulations, policies, guidelines, procedures, and relevant court decisions and knowledge of relevant judicial decisions and precedents relating to EEO and employment laws.  He/She also possesses excellent oral and written communication in order to clearly and concisely present a variety of complex concepts and information through regulations, policies, procedures and guidelines to diverse audiences.  In addition, the candidate has expert knowledge in the areas of fact-finding, analysis, report writing, problem solving, and EEO principles, concepts, and regulations.
 
The eligibility list established from this recruitment may be used to fill other vacancies that may occur within The City including full-time and permanent part-time positions.
 Examples of Duties:

Duties may include, but are not limited to the following:

  • Receive, review and analyze investigate formal and informal discrimination, sexual harassment and retaliation complaints; determine validity of complaints; resolve informally or make formal recommendations for resolution.
  • Conduct workforce analysis and comparison studies to determine if there are any imbalances or barriers to equal employment opportunity; analyze data to develop program goals and ives; provide advice regarding underutilization and assist with developing plans to actively recruit from underutilized groups.
  • Analyze employment information to ensure compliance with the Americans with Disabilities Act and related disability statutes in compliance with Federal, State and local laws.
  • Review job postings, recruitment announcements and other recruitment materials and monitor selection process to ensure compliance with City, state and federal policy and regulations.
  • Assist supervisors and managers with informal complaint resolution to prevent escalation into formal EEO complaints; counsel employees.
  • Interpret policies, procedures and regulations for City management staff, employees and the public.
  • Compile materials for grievances, arbitration and various studies and projects; testify and/or serve as a witness in legal proceedings.
  • Monitor new legislation and new programs, evaluate their impact on City operations and recommend policy and procedure improvements.
  • Respond to inquiries from other agencies and the public.
  • Conduct surveys and other research; maintain records; prepare statistical and narrative reports.
  • Operate a motor vehicle in the performance of assigned duties.

 

 

 

 

More information and application here.

[ Reply to This ]        2754

 Conciliation Specialist  
 by Editor  03/29/16 
Location: CA 
Salary: $49-110K/yr 
Expires 04/05/2016 

 
 

Job Overview

Summary

 

Are you interested in a rewarding and challenging career? Join the U.S. Department of Justice!

 

 

 

The Department of Justice (DOJ), Community Relations Service (CRS) is seeking to hire highly qualified Conciliation Specialists for various Regional Offices. CRS has responsibility for assisting state and local units of government, private and public organizations, and community groups with preventing and resolving racial and ethnic tensions, incidents, and civil disorders, and in restoring racial stability and harmony.

 

If you wish to be considered under merit promotion procedures, please see vacancy announcement: CRS-16-1640569-NA-MP.

 

The salary ranges for each location can be located below and at https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2016/general-schedule/

 

Atlanta, GA: $51,208 – $96,538

Boston, MA: $53, 610 – $101,067

Chicago, IL:  $53717 – $101269

Dallas, TX:  $51,833 – $97,717

Denver, CO:  $52,642 – $ 99,243

Detroit MI: $53,272 – $100,429

Houston, TX:  $55,289 – $104,232

Kansas City, MO:  $49,028 – $92,429

Los Angeles, CA:  $54,664 – $103,053

Miami, FL: $51,837 – $97,725

New York, NY:  $55,327 – $104,304

Philadelphia, PA: $52,338 – $98,669

San Francisco, CA:  $58,132 – $109,592

Seattle, WA:  $52,355 – $98,702

Washington, DC: $53,435 – $100,736

 More information and application here.

Duties

 

If selected for this position, you will be responsible for:

 

·         Serving as a Conciliation Specialist for a designated regional office which covers multiple states and requires extensive travel within the region.

·         Assisting state and local units of government, private and public organizations, and community groups by serving as a neutral third-party who conciliates community conflicts and violence based on race, color or national origin; and provide service to respond to and prevent hate crimes including incidents that have the potential for violence, stemming from issues of race, color, national origin, gender, gender identity, sexual orientation, religion and disability.

·         Assessing the impact of the conflict and/or violence in the community by analyzing the tension level, identifying stakeholders and the complexity of issues related to the conflict.

·         Conciliate, mediate, facilitate, train or provide consultation services, depending on the needs of the community and the identified conflict. These services will be offered in order to assist communities in identifying the appropriate resolutions that will address their conflict, assisting with developing action plans and creating partnerships, and delivering capacity building resources that address tension and crisis situations.

 

 

 

 

[ Reply to This ]        2753

 University Ombudsperson 
 by Editor  03/14/16 
Location: GA 
Expires 04/10/2016 

University Ombudsperson

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Please see Special Instructions for more details.

Complete application online; https://jobs.savannahstate.edu. Submit letter of interest, resume, and tran(s) online or by mail to: University Ombudsman Search; Savannah State University; Office of Human Resources; Box 20601; Savannah, GA 31404.

Posting Details 

 

Classification Information

 

Classification Title  
Position Category  

 Position Information

 

Working Title University Ombudsperson
Job Summary

Assists students, faculty, staff, and administrators in dispute resolution as a designated impartial, neutral, and confidential third party. Provides consulting, negotiation and mediation to help promote accountability and fair treatment. Directs all aspects and functions of the University Ombuds Office: formulates, manages, and monitors overall goals, programs, and direction of the office. Develops and implements appropriate education programs and activities for campus community; provides advocacy, crisis support, case management, mediation, information and referral regarding issues and concerns. Collaborates with other university personnel as appropriate; issues referrals to appropriate university officials. Creates and mediates a culture of responsibility, trust, and cooperation between students, faculty, staff, and administration. Acts as liaison between individuals or groups and the campus administration by service as a consultant, facilitator, and informal mediator. Offers recommendations for fair resolutions to discern situations for referral to the Title IX/EEO office. Recommends steps toward problem resolution and appropriate action and other measures consistent with the mission of the office; conducts thorough investigations to ensure process and procedure consistency and fairness. Develops and conducts training and information sessions for the campus community; works collaboratively with other campus personnel with conflict resolution interests and responsibilities. Maintains permanent and pertinent records and confidential files; and performs other duties as assigned. Salary commensurate with qualifications and experience.

Minimum Qualifications

Bachelor’s degree or higher in Social Services, mediation, conflict resolution, or closely related field required. Master’s degree preferred. Previous training in mediation, conflict or dispute resolution. Minimum 3 years of experience in a college/university setting preferred. Demonstrated knowledge of professional Ombuds standards, codes of ethics, procedures, principles and technique for informal inquiries. Experience designing and conducting training programs in conflict resolution, or other related topics. Excellent verbal and written communication skills, including the ability to communicate effectively with diverse backgrounds. Demonstrated ability to obtain the trust/confidence of individuals at all organizational levels. Ability to exercise independent judgment and prudence in dealing with sensitive, confidential matters and remain non-judgmental. Background and/or credit check may be required.

Preferred Qualifications  
Special Information to Applicants

Savannah State University is an Equal Opportunity, Affirmative-Action Institution committed to diversity, equity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, genetics, religion, sex, national origin, disability or protected Veteran status. Georgia is an Open Records State.
Employment is contingent upon successful completion of a background investigation.
Your application is not considered complete until all required documents have been uploaded to the appropriate section.

Posting Detail Information

 

Posting Number S1482014
Number of Vacancies  
Desired Start Date  
Position End Date  
Open Date 01/15/2016
Close Date  
Open Until Filled Yes
Special Instructions Summary

Complete application online; https://jobs.savannahstate.edu. Submit letter of interest, resume, and tran(s) online or by mail to: University Ombudsman Search; Savannah State University; Office of Human Resources; Box 20601; Savannah, GA 31404.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other

Applicant Document

Required Documents Optional Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Tran 1
  4. Unofficial Tran 2

Apply here

[ Reply to This ]        2752

 Equal Employment Specialist  
 by Editor  03/14/16 
Location: CA 
Salary: $88-121K/yr 
Expires 03/16/2016 

Equal Employment Specialist
Los Angeles, CA
Duties:

This position serves as an EEO Case Manager.  Prepares comprehensive procedural reviews/decisions of formal EEO claims filed against the Department of Veterans Affairs including clarification of issues, conducting research, analyzing fact patterns and framing claims to determine regulatory compliance leading to the acceptance or dismissal of claims.

-  Assists the Field Manager and serves as a program evaluator and technical advisor for EEO complaint processing. Ensures work products comply with existing laws, regulations and ORM Standard Operating Procedures (SOP).

- Provides oversight of the processing of informal and formal complaints within assigned jurisdiction until the case is closed. Identifies operational problems in the agency, facilitates communication between ORM field offices and internal and external customers, and recommends corrective actions; conducts comprehensive technical field visits and may be tasked with providing training and education to facilities within assigned regional areas; Provides informational services on settlements, mediation process, requests and release of information (as required by FOIA and Privacy Act).

- Focuses and utilizes customer service principles to fulfill the mission and vision of ORM. Monitors and documents data in the ORM database tracking system. Develops fact patterns, analyzes facts, frames claims, and applies applicable Federal regulations and EEO Case law to determine regulatory compliance to claims.

- Responds verbally and in writing to inquiries pertaining to the status of complaints procedures, policies, etc.

- Utilizes a thorough knowledge of multimedia personal computers and their use including hardware, operating systems, and software application packages such as word processing, spreadsheets, and graphics in the preparation of reports and responses. Uses telecommunications devices, e.g. video and audio teleconferencing in the performance of assigned duties.

Work Schedule: VA offers flexible work schedules
Position Deion Title/PD#: Equal Employment Specialist, PD#29278-A

Apply here

 

[ Reply to This ]        2751

 Personal Case Manager 
 by Editor  03/14/16 
Location: OR 
Salary: $36K 
Expires 04/01/2016 

Personal Agent

Apply Now Personal Agent-1600042H Job Program Services Coordination/Case Management Primary Location United States-OR-OREugene OrganizationRedwood

MENTOR Oregon supports adults and children with intellectual and developmental disabilities, acquired brain injury and other complex needs in a variety of community-based programs throughout the state. Through a range of individualized programs including Residential Services, Supported Living, Vocational Services and Foster Care for children with medical and behavioral support needs, MENTOR Oregon strives to help individuals of all abilities live life to the fullest in the communities they call home. MENTOR Oregon also operates an innovative Brokerage Services program, which coordinates self-directed support services to over one thousand Oregonians with developmental disabilities so they may live as independently as possible.

 

Deion

MENTOR Oregon is looking for a full-time Personal Agent in Eugene, OR. The job of the Personal Agent is to assist adults with developmental disabilities living in the community to identify support needs and develop, implement, and track an annual Individualized Support Plan (ISP). In addition, Personal Agents provide person-centered case management and resource referral to customers as required by each customer’s needs and preferences.

Pay for the position is $36,000 per year.

Qualifications

Minimum Requirements:

  • An undergraduate degree in a human services field and at least one year of experience in the area of developmental disabilities; OR
  • Five years of equivalent training and work experience related to developmental disabilities; AND
  • Knowledge of the public service system for developmental disability services in Oregon

Preferred Characteristics:

  • At least one year case management or program management experience
  • Excellent written and oral communication skills
  • Strong interpersonal skills and experience in mediation or conflict resolution
  • Proficiency with Microsoft Office computer programs
  • Proficiency in basic math skills, and the ability to apply them to budgetary and other planning functions

Conditions of Employment:

  • Employee must pass a criminal background check
  • Personal Agent must have access to a working vehicle, and the ability to safely and efficiently meet customers in their homes and other community settings throughout Benton, Linn, Marion, and Polk Counties

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services in more than 30 states to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.

EOE/AAE

Apply here

[ Reply to This ]        2750

 Employment & Training Coordinator (VA# 16-10)--updated info 
 by Editor  03/14/16 
Location: MO 
Expires 04/02/2016 

Employment & Training Coordinator (VA# 16-10)
Experience Works, Inc. - Hannibal, MO

Organization Overview:
Experience Works is a national nonprofit organization whose programs improve the lives of low-income older workers. We began in 1965 as Green Thumb. We now have more than 200 employees and operations in 30 states and Puerto Rico. EW is funded by grants from the U.S. Department of Labor, states, foundations, sponsorships, and contributions from companies and individuals.

Position Overview:
As an Employment Training Coordinator (ETC), you are a human service professional. Customer service, empathy, finding creative solutions to difficult challenges, and helping people better their quality of life and attain their goals are key components of the position.

You will be responsible for supervising a case load of up to 70 Senior Community Service Employment Program (SCSEP) participants and maintaining strong working relations with the community agencies where they are assigned. Your territory may include all or parts of the following counties Adair, Audrain, Chariton, Clark, Knox, Lewis, Linn, Macon, Marion, Monroe, Montgomery, Pike, Putnam, Ralls, Randolph, Schuyler, Scotland, Shelby and Sullivan counties . As the primary link between Experience Works and the community the job will require extensive travel for in-person meetings, phone calls, and communicating on-line. You will provide case management and training to older workers, recruit new program participants, communicate with partners at community, faith based and governmental agencies, cultivate relationships with the business community, increase awareness of Experience Works services throughout the territory through the press and special initiatives, and collaborate with stakeholders to develop local partnerships to expand programs and services, and communicate with local policy makers.

Being an ETC requires commitment and long-hours that often exceed the traditional work-week. Despite the extraordinary commitment, helping individuals overcome obstacles and navigate through challenges to attain their goals provides personal fulfillment and professional achievements.

Under the direction of the State Program Manager and with assistance from other staff in the state and nationally, you will learn the requirements, policies, procedures and operations of the SCSEP. The job requires a variety of attributes: strong interpersonal skills, empathy, attention to detail, strong ethics, commitment to compliance with rules and regulations, supervisory capacity, a high degree of confidentiality, excellent organizational and the ability to juggle multiple priorities efficiently.

ETCs also serve an important role as a creative problem solver and coach. Many participants in the SCSEP have multiple barriers to employment, which need to be addressed sensitively so they can achieve their job goals. In addition to one-on-one meetings to assess skills and barriers, developing and periodically updating individual employment plans, resolving challenges, and maintaining ongoing contact with participants; ETCs also instill confidence and provide employability and job seeking skills to participants, including introducing individuals to basic computer technology.

Essential Duties and Responsibilities:

  • Ensure that your territory is fully enrolled.
  • Develop rapport and a close working relationship with the participants and community service partnerships in your territory.
  • Assist participants in assessing their skills abilities, and interests, and guide them in developing a plan so they can improve their quality of life and achieve their goals.
  • Help participants connect with the training they need, including increasing their comfort with and use of technology.
  • Develop appropriate community service assignments that match participant needs and interests and periodically check with participants and supervisors to assess their progress.
  • Assist participants with employability skills and hold job clubs when appropriate.
  • Collaborate with the workforce system and employers to identify job opportunities and help participants successful compete for the jobs.
  • Develop opportunities to promote the program in the media, through special events, speaking engagements, and other opportunities to share the stories about individuals and organizations associated with the program.
  • Develop outreach activities designed to attract diverse populations throughout the territory including those with limited English speaking ability.
  • Identify organizations, stakeholders, and community leaders that would benefit from learning more about Experience Works and cultivate relationships with them.
  • Keep policy makers informed about the progress of the SCSEP in local communities.
  • Ensure that participants and community partners comply with timesheet and wage requirements and participants receive wages and supportive services in a timely manner.
  • Comply with requirements to collect accurate eligibility information, complete paperwork, monitor compliance with rules and regulations, ensure data and reports are accurate, and deadlines are met.
  • Complete timely and accurate case notes.
  • Provide rapid response customer service.
  • Trouble-shoot and resolve issues that arise in a timely fashion.
  • Participate in staff meetings and training that enhance ability to perform duties and provide professional development.
  • Maintain a schedule that balances travel with use of technology, to ensure that the lines of communication are open and program services are provided in a timely fashion.
  • Provide information required for reports and proposals.
  • Perform other job-related tasks as assigned and consistent with EW goals.

Essential Qualities, Skills, and Competencies:

  • Passion for providing human services that help individuals improve their quality of life.
  • Strong commitment to customer service and rapid response service delivery.
  • At least two years relevant experience in a human service agency and/or job readiness program preferred (i.e. case management, tracking outcomes, managing reports and deadlines, supervising staff, or other operational responsibilities).
  • Familiarity with the territory to be served and community resources available to vulnerable populations preferred.
  • Experience working with older individuals, those from diverse backgrounds, low-income people, and those with multiple barriers to employment preferred.
  • Experience with mediation or counseling a plus.
  • Experience with managing a geographically large territory, developing goals and a project plans, prioritizing tasks, meeting deadlines, and tracking and reporting program progress preferred.
  • Ability to work independently with minimal direction as well as collaboratively.
  • Required proficiency in Microsoft Office Suite (including Excel, Outlook, PowerPoint, Access, and web-based assessment programs, e.g. Salesforce, SPARQ).
  • Willingness to travel to assigned counties up to 50 percent of the time - a valid driver's license, acceptable driving record, auto liability insurance, and reliable transportation are required
  • College degree or equivalent work experience - Workforce Development certification a plus.
  • Residence in or willingness to relocate to the area served.
  • Bi-lingual is a plus.

Attributes:

  • Mission-driven : You understand the big picture and can easily translate our ives into social impact. You have a personal commitment to the nature of the work of Experience Works.
  • Great Communicator: You communicate and coordinate effectively at every level. You easily adjust your message, without sacrificing content, consistency, or service delivery, whether you are leading staff, connecting with community organizations, or learning what’s important to a business.
  • Effective Leader/Manager : You are an excellent mentor who is willing to listen and learn from others. You enjoy leading and building teams — and you are good at it.
  • Service-oriented : You are committed to providing the highest level of service. You take delight in exceeding others expectations.
  • Accountable and excellent time-manager : You think ahead, anticipate challenges, and take things from start to finish. You thrive on efficiency, are always looking for ways to improve, and you implement processes that enhance productivity.
  • Highly Organized : You have great organizational skills. You efficiently track the necessary details and effectively disseminate information.
  • Rapport builder with collaborative work-style : You have a flexible style that both compliments the efforts and supports the needs of others. Colleagues and service partners respect you for your knowledge and abilities, and find you both approachable and responsive.
  • Creative problem solver : You have a keen ability to determine what is working and what is not, and you take action to lead in the right direction.
  • Enthusiastic : You deeply enjoy the work you do and totally immerse yourself in your work. You take pride in a job done exceptionally well and you are generous in your acknowledgement of a job well done.
  • Autonomous : Although we stay in close communication with each other, we don’t micromanage. You’re a self-starter, you keep others well informed, and you don’t wait for things to happen — you initiate action and make things happen.
  • Self-assured and direct : You are sensible and sensitive to the needs and goals of others, and colleagues respect you for your ability to communicate in a clear and defined manner.

What’s Attractive to the Right Candidate?

  • Your work is in direct service – you make a difference in the lives of people every day.
  • Your experience, opinions, and expertise are valued – what you bring to the table is vital to our success.
  • We work together and succeed together. You will enjoy a collaborative and collegial work environment with a shared purpose where your hard work will be noticed and appreciated.
  • You will enjoy a close working relationship with the State Program Manager, who is experienced and supportive, but won’t micromanage.
  • This is an intellectually stimulating environment and an organization that works passionately and enthusiastically to fulfill our mission.
  • We offer a generous employee benefit program that includes: annual, sick, personal, and holiday leave; health insurance; contributions to a 403(b) plan; short and long term disability; and life insurance.
  • We offer a competitive salary and reimbursement of travel expenses.

Qualified candidates should submit a cover letter and resume by April 1, 2016.

Experience Works is an Equal Opportunity Employer and is dedicated to these principles. We value and welcome diversity in the workplace and encourage all minorities, women, veterans, and persons with disabilities to apply.

Job Type: Full-time

Required experience:

  • Case Management, Human Services and/or Job Placement: 2 years

Apply here

[ Reply to This ]        2749

 Contract Mediator 
 by Editor  03/07/16 
Location: CO 
Expires 03/31/2016 

Opportunity Information
Opportunity Title: Contract Mediator
Location: Colorado
Department: Office of Dispute Resolution
Posted Date: 03/01/2016
Closing Date: 03/31/2016
Contact Information
Name: Veronica Chacon
Title: Referral Coordinator
Address:  
  Denver CO 80203
Phone: 720-625-5940
Brief Deion

***This is a courtesy posting for ODR***

The Office of Dispute Resolution (“ODR”) contracts with mediators throughout the state of Colorado. All ODR mediators are independent contractors.

ODR collects applications from mediators on an annual basis. ODR selects its contract mediators through a process of screening applications, and in person interviews. The interviews include questions designed to evaluate the applicant’s knowledge of mediation and mediation role-plays in which applicants demonstrate their mediation skills. Applicants must meet certain minimum qualifications, including 40 hours of mediation training, experience as a mediator, and substantive knowledge in the subject area in which they are seeking to provide services.

Contact: Veronica Chacon

Location: Statewide

Apply by: March 31st, 2016 at 5:00 pm.

Apply here
 

 

[ Reply to This ]        2747

 Mediator (Veteran) 
 by Editor  03/07/16 
Location: NY 
Salary: 19.23/hr 
Expires 03/17/2016 

Mediator (Veterans apply only)
Workforce Opportunity Services (WOS) - New York, NY
$19.23 an hour

Who are we?
WOS launches technology and business careers for recent college graduates and post 9/11 military veterans. We partner with corporations throughout the United States to open up full-time, entry level career pathways. If you are struggling to get your foot in the door, we can help you navigate your first steps. Our employees receive personalized mentoring and a benefits package to ensure their continued success.

For more information about WOS, visit our website: www.wforce.org . Click on the On Demand tab to apply.

Position: Conciliator

Candidate Profile:

  • Veteran or member of the National Guard or Reserve looking to launch their business career.
  • Superb communication skills and conflict resolution abilities.
  • Availability to work full-time.

Overall Position Deion:
Serving an integral role in the ADR process, a Conciliator works with various parties and their representatives who are involved in a dispute by administering a complex negotiation and conciliation process in accordance with the rules and regulations of the New York State Department of Financial Services, applicable insurance law, and those of the American Arbitration Association.

Responsibilities:

  • Reviews and analyzes cases for accuracy based on applicable laws, regulations and policies; identifies and works to resolve issues; initiates conciliation process/attempts between the insurer, applicants and their representatives (parties).
  • Negotiates cases by utilizing mediation skills to facilitate communication between parties; furthers their understanding of different perspectives; guide parties toward understanding the issues; and to reach mutual agreement.
  • Initiates and ensures efficient flow of communication and information between parties. Correctly administers outcome as necessary, along with proper documentation, such as: closing cases as appropriate, along with required documentation, and transferring unsettled cases through to the Arbitration process.
  • Responds timely and accurately to requests for information and provides related information on regulations and guidelines as necessary.
  • Manages and maintains accurate documentation for assigned caseload; ensures correct identification of documents, records, logs, reports and correspondence; processes, submits and requests required documents.
  • Exercises discretion and appropriate judgment in handling confidential and sensitive customer information.
  • Maintains current and up-to-date knowledge of No-Fault insurance laws and mediation techniques through self-study and active participation with available AAA learning tools.

Qualifications:

  • Excellent conflict resolution abilities
  • Effective listener with the ability to take what one learns and articulate proposed solutions in a persuasive, credible manner
  • High degree of accuracy and willingness to take personal responsibility for one's own work
  • Strong verbal and written communications skills, with an ability to communicate effectively with all levels of people
  • Superior interpersonal abilities and high level of emotional intelligence, tact and flexibility
  • Possess a clear constituent-oriented, service-centered approach; respectful disposition
  • Collaborative team player
  • Ability to multitask and thrive in a high-volume, team-oriented work environment
  • Results oriented with the ability to balance priorities
  • Self-starter who demonstrates initiative and is able to work autonomously
  • Proficient in Microsoft Office, especially Word, Excel and Outlook

Job Type: Full-time

Salary: $19.23 /hour

Required experience:

  • mediation: 1 year

Required education:

  • Associate

» Apply Now

Please review all application instructions before applying to Workforce Opportunity Services (WOS).

 

 

[ Reply to This ]        2746

 Mediation Program Coordinator 
 by Editor  03/07/16 
Location: DC 
Salary: $92 - 120K/yr 
Expires 03/24/2016 

Job Title:  Mediation Program Coordinator
Agency:  District of Columbia Courts
Job Announcement Number:  COA-2016-0006

SALARY RANGE:
$92,145.00 to $119,794.00 / Per Year
OPEN PERIOD:
Thursday, March 3, 2016 to Thursday, March 24, 2016
SERIES & GRADE:
JS-0901-13
POSITION INFORMATION:
Permanent - Full-Time
PROMOTION POTENTIAL:
13
DUTY LOCATIONS:
1 vacancy in the following location:
Washington DC, DC View Map
WHO MAY APPLY:
United States Citizens or individuals lawfully admitted for permanent residency or authorized by Immigration and Naturalization Service to work in the U.S.
SECURITY CLEARANCE:
Not Applicable
SUPERVISORY STATUS:
No

JOB SUMMARY:

About the Agency

The Mediation Program Coordinator mediates cases and manages mediators who mediate cases before the court. Mediators initiate and facilitate negotiations and manage conflicts between parties. The mediation program coordinator exercises discretion in the handling of cases, determining whether to initiate, continue, or end settlement discussions; determines assignment of cases among mediators; supervises the mediation officer; oversees the training of mediators; and serves as the principal representative of the mediation office.

KEY REQUIREMENTS

  • A background and/or security investigation is required.
  • Probationary period of one (1) year.

DUTIES:

Back to top

Brief Deion of Duties:

  • Directs and manages the D.C. Court of Appeals appellate mediation program.
  • Participates in the development and initiation of the mediation program. Formulates, implements, and monitors policies and procedures for the mediation office, which may involve consultation and collaboration with judges, executives, lawyer advisory groups, the bar, and parties.
  • Keeps abreast of national standards, rules, statutes, and case law governing the conduct of mediation.
  • Serves as mediator. Initiates, organizes, and conducts proceedings to mediate the settlement of claims. Narrows issues through discussions with counsel and parties and manages conflict among the parties.
  • Assist parties in creating and exploring options to continue litigation; works with disputants to clarify issues, identify underlying concerns, and develops an understanding of their respective needs and interests.
  • Reviews, analyzes and evaluates merits of the case; shares evaluation with counsel and parties; reviews court pleadings, docketing statements, briefs, mediation statements, and case law. Assists counsel in drafting settlement agreements.
  • Educates the public, the bar, and other organizations about court mediation programs. Provides leadership, management, and supervision for the court's mediation office. Makes recommendations on the mission, ives, and performance goals of the mediation office.
  • Serves as point of contact for the mediation office.
  • Manages the mediation office, including monitoring workload and supervising the mediator in the office, statistical reporting, and responsibility for the preservation of the confidentiality of mediation records.
  • Develops and participates in delivery of training for staff.

More information and application here

[ Reply to This ]        2745

 Mediator  
 by Editor  03/07/16 
Location: CA 
Expires 04/01/2016 

Housing Counselor/Mediator
IFHMB - Indio, CA

This position performs duties related to providing mediation services between disputing individuals. Interpret Federal, State and Local laws/ordinances concerning discrimination in housing . Explain the mediation process to litigants, general public. Build relationships/partnership through community outreach. Perform confidential administrative functions with attention to detail. Receive phone inquiries or walk-in complaints. Begin case management process and input updates as needed in case. Investigate complaints by obtaining statements from witnesses or other involved parties. Analyze data gathered during the investigation process. Prepare recommendation for supervisor's approval. Share models and technical information to other mediators as required. Collaborate and participate on teams of co-workers, compliance personnel from Federal or State agencies. Bi-lingual (English/Spanish) a must.

Apply here

[ Reply to This ]        2744

 Neutral Support Services 
 by Editor  03/07/16 
Location: CA 
Expires 03/15/2016 

Neutral Collaboration and Conflict Resolution Support Services
Veteran Infrastructure Products - Clovis, CA

Neutral Collaboration and Conflict Resolution Support Services
The contractor shall provide third-party neutral services including mediation, facilitation, and documentation of a multi-party collaborative process.

Primary location : The contractor’s facility along with Clovis, CA and its surrounding area.

Lead Facilitator/Mediator The Lead Facilitator/Mediator shall be a single point of contact for IBC and the USIECR and shall perform all services included in this contract except those provided by the Support Staff listed below. The Lead Facilitator/Mediator shall be designated as Key Personnel in the IDIQ contract. The Lead Facilitator/Mediator may use the contractor's support staff to implement the Task Order Tracking Tool. The Lead Facilitator/Mediator shall supervise the work and finalize the work product for all services.

In addition to the Lead Facilitator/Mediator, the Contractor shall provide Support Staff to include:

  • Note taker / Administrative Support – This person will attend or participate in all full-day and half-day meetings/webinars, Field Trips, and Communication and Coordination calls included in the specific list of tasks to assist with note taking.
  • Contract Administration – This person will manage budgets and invoicing. All Support Staff except Contract Administration shall have the ability to communicate effectively in writing and be familiar with the terminology, issues, and dynamics of forest restoration.

Job Type: Contract

Apply here

[ Reply to This ]        2743

 Dispute Resolution Specialist 
 by Editor  03/07/16 
Location: OR 
Expires 04/01/2016 

www.directionservice.org/cadre

CADRE works to increase the nation’s capacity to prevent and resolve special education and early intervention disputes by fostering productive home/school/provider partnerships and the use of collaborative processes to improve outcomes for children and youth with disabilities.

Position Opening: Dispute Resolution Specialist

Since 1998, the National Center for Appropriate Dispute Resolution in Special Education (CADRE) has been funded by the Office of Special Education Programs (OSEP) at the US Department of Education. CADRE works with OSEP, state education agencies (SEAs), early intervention lead agencies (LAs), parent centers, other technical assistance (TA) providers, and nationally respected professionals and organizations to increase the nation’s capacity to effectively resolve special education disputes, reducing the use of expensive adversarial processes. CADRE provides easy access to information and assistance that supports the implementation of effective dispute prevention and resolution systems and enhances the capacity of parents and educators to collaborate, problem solve and ultimately arrive at a shared vision of how a child’s education/early intervention needs can appropriately be addressed.

Required Skills, Knowledge, Abilities:

  • Knowledge of dispute resolution (DR) practices, especially collaborative approaches
  • Knowledge of special education and the needs of students with disabilities and their families
  • Strong writing skills and experience authoring and editing publications and/or resource materials
  • Experience with training and/or presenting for small and large groups in communication, mediation, negotiation, facilitation, and/or collaborative problem-solving skills
  • A strong work ethic with excellent communication, collaboration, and teamwork skills
  • Some travel throughout the country
  • Strong computer skills and comfort operating in a Windows environment

Desired Skills, Knowledge, Abilities:

  • Understanding of and experience with culturally appropriate dispute resolution practices
  • Understanding of evaluation activities including logic models, performance measures, data collection, data analysis and reporting, and use of evaluation for systems improvement
  • Experience with planning small and large meetings, including national or state-level conferences
  • Familiarity with using content management systems, the use of online platforms for knowledge transfer and/or other emerging technologies
  • Experience working with a wide variety of stakeholders including educators and parent leaders
  • Familiarity with virtual meeting/webinar platforms

 

 

Overall Responsibilities: The Dispute Resolution Specialist works as a member of the CADRE team on a variety of tasks. It is anticipated that responsibilities associated with the position will change over time as a reflection of changing OSEP and CADRE priorities as well as possible amendments to the law and regulations. Additionally, we expect activities related to this position will reflect the interests and expertise that the hired Dispute Resolution Specialist brings to the CADRE team.

Responsibilities may include but are not limited to:

  • Providing (general, targeted, and intensive) Technical Assistance to CADRE clientele on:
    • Special education DR practices, including both required procedures and early DR processes
    • Exemplary practices related to system design, implementation, evaluation and improvement

 

  • Identifying state and local level practices in dispute resolution through review of materials, reports and data as well as interpersonal interactions with dispute resolution coordinators
  • Developing and authoring new resource materials for national dissemination
  • Designing and delivering a variety of training curricula in skill development:
    • To a wide range of audiences including those with little or no knowledge of basic communication skills to advanced practitioners with high levels of expertise
    • On a wide range of subjects from listening skills and interest-based negotiation to advanced mediation skills including impasse management and agreement building

 

  • Designing and delivering presentations, in person and through technology, and of varying lengths:
    • To a variety of audiences including parent center staff, SEA/LA staff, educators, dispute resolution practitioners, advocates, family members, other TA centers staff and advisory boards
    • On a variety of topics including exemplary dispute resolution practices, state/national dispute resolution data, emerging trends, culturally responsive practices and other areas of interest

 

  • Assisting in the development of self-paced online learning modules for adults and youth
  • Assisting in the planning of CADRE’s national symposium on dispute resolution in special education
  • Participating in the development, implementation, evaluation and reporting of short-term and long-term CADRE activities and internal improvement efforts
  • Identifying new research articles related to dispute resolution and special education
  • Day-to-day management of CADRE’s website, listserves, online learning modules and other technological platforms

 

Compensation: Salary commensurate with experience plus modest benefits. The position involves working with a tightly-knit, enthusiastic team that cares passionately about the Center’s work and is a rare opportunity to facilitate systemic change at the national, state and local level.

Submit resume and cover letter to arrive no later than March 31, 2016.

For more information about this opportunity contact:

Philip Moses, Director
CADRE
P.O. Box 51360
Eugene, OR 97405-0906
pmoses@directionservice.org

[ Reply to This ]        2742

 Labor Relations Contract Negotiator 
 by Editor  02/29/16 
Location: CO 
Expires 03/03/2016 

POSITION SUMMARY: 

Acts as chief negotiator for collective bargaining negotiations; assists in maintaining satisfactory labor-management relations, interprets collective bargaining agreements, administers grievance procedures including arbitrations, and assists/advises all operational levels on labor matters.

 

<span style="color: rgb(51, 51, 51); font-family: "Arial", "sans-serif";">*** Extensive travel is required for this role therefore this position can be located anywhere in the United States and will report into the Corporate Office in Greenwood Village, Colorado***

 

Essential Duties and Responsibilities:

  • Collaborates with operational staff at all stages of the following responsibilities.
  • Assists national company chief spokesperson in labor negotiations or serves as chief spokesperson in collective bargaining negotiations.
  • May direct development and implementation of labor and employee relations training programs in association with and in conjunction with ach functional area and region.
  • Advises operational staff on labor and employee relations issues and strategies.
  • Provides direction and guidance to operational staff on collective bargaining negotiations.
  • May act as a liaison with federal mediation officials and may act as a mediator to facilitate the settlement of arbitrations and or other employee complaints.
  • Conducts research, analysis and development of labor relation contract proposals and settlements.  Ensures integration of national template language when feasible.
  • Recommends to National Vice President of Labor Relations economic guidelines for settlements of negotiations and arbitrations.
  • Develops and manages negotiating positions and strategies and measures there success.
  • Reviews and researches judicial and administrative decisions for use in arbitrations, settlements or negotiations and communicates such information to each functional area and region.
  • Monitors trends in the company and nationally of labor issues.
  • May present or respond to unfair labor charges, arbitrations and employee complaints.
  • Coordinate and monitors union free activities and strike preparedness planning.
  • Provides direction to respective staff engaged in the processing of labor claims, research, evaluation, and cost and benefit analysis of the various options related to the claim.
  • Provides direction to respective staff engaged in investigating problems, such as working conditions, corrective actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals.
  • Prepares and presents required and special reports.
  • Maintain labor relations database to include CBA's, union profiling, grievance and arbitration decisions.
  • Adhere to all company policies and procedures.
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered.  Report information systems security problems.
  • 80% travel required.

 

Non-Essential Duties and Responsibilities:

  • Perform other duties as assigned.

 

Minimum Qualifications:

  • B. A. or four year degree recommended. May substitute equivalent work experience.
  • Four (4) years' experience in human resources management, two (2) years of which must have been in a responsible labor relations position.
  • EMS business experience is preferred.
  • Familiar with a variety of labor relations concepts, practices and procedures.
  • Specialized knowledge of labor relations and demonstrated negotiation skills.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • A wide degree of creativity and latitude is expected.
  • Advanced computer skills.
  • Well developed management skills.
  • Effective oral, written and interpersonal communication skills.

AA/EEO Employer.

More info here.

[ Reply to This ]        2741

 Director of Conflict Resolution & Student Conduct Services 
 by Editor  02/29/16 
Location: CO 
Salary: $66-74K 
Expires 03/07/2016 

Working Title Director of Conflict Resolution & Student Conduct Services
Research Professional Position No
Posting Number 201600123AP
Position Type Admin Professional/Research Professional
Number of Vacancies One
Work Hours/Week 40
Proposed Annual Salary Range 66,000-74,000
Desired Start Date 06/01/2016
Position End Date (if temporary)  
Open Posting Date 02/19/2016
Open Until Filled Yes
To ensure full consideration, applications must be received by 11:59pm (MT) on 03/07/2016
Deion of Work Unit

The Conflict Resolution and Student Conduct Services reflects the vision of providing a comprehensive array of approaches to act on the institutional values of interpersonal civility and honoring of community standards. Colorado State University has a strong commitment to creating a campus community that is safe and welcoming for all students. One extremely important aspect of that commitment is to understand, prevent, and respond to the negative experiences students may encounter. These include issues of bias (related to race, religion, sexual orientation, gender, ability etc.), lack of interpersonal skills, information, or power to resolve problems, or engaging in or being impacted by disruptive behavior that interferes with the ability to study, sleep, or feel comfortable and safe on campus.

Position Summary

The Director of Conflict Resolution & Student Conduct Services plays a critical role in supporting the Dean of Students office, providing leadership for conflict resolution initiatives, serving as the senior university student conduct officer, providing leadership in managing crisis situations related to students, advocating for student interests, encouraging student development, and representing the Division and/or University.

Required Job Qualifications

-Master’s degree in student personnel, higher education, counseling, social work, conflict resolution, or related field
-Experience with conflict resolution or alternative dispute resolution practices
-Experience with student conduct administration
-Five years professional experience in student affairs
-Experience supervising various levels of staff (i.e. paraprofessional, graduate, professional, etc)

Preferred Job Qualifications

-Highly developed communication skills
-Demonstrated experience in planning and implementing educational programs, workshops and/or classroom teaching.
-Experience managing budgets
-Knowledge of Federal regulations and legal issues in higher education, including but not limited to Title IX, Campus SaVE Act, Clery Act, FERPA
-Demonstrated experience working with faculty members in a college or university
-Demonstrated experience working with diverse populations
-Demonstrated experience working with stakeholders and constituents connected to conflict resolution and student conduct services

Diversity Statement

Personal and professional commitment to diversity as demonstrated by involvement in teaching, research, creative activity, service to the profession and/or diversity/inclusion activities.

Quick Link For Posting http://jobs.colostate.edu:80/postings/30977

Application Details

 

Special Instructions to Applicants

Please list three professional references with application materials. References will not be contacted without prior notification of candidates.

Conditions of Employment Pre-employment Criminal Background Check (required for new hires)
Search Contact Lauri Loyd - lauri.loyd@colostate.edu
EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

 

 

More info here.

[ Reply to This ]        2740

 Manager of ADR Services 
 by Editor  02/29/16 
Location: TX 
Expires 03/04/2016 

Job ID 
TX-1466
 
Job Location(s) 
US-TX-Dallas
 
Category 
Alternative Dispute Resolution
 
 
 

More information about this job:

Overview:

In this important and visible role, you will oversee the delivery of Alternative Dispute Resolution (ADR) services by managing an assigned arbitration and mediation caseload, manage a team of staff members and promote a collaborative environment. Demonstrating a high level of ADR knowledge and expertise, you'll also provide external client services by managing the party experience with the AAA, and will serve as the primary contact for clients, arbitrators and mediators.

 

The American Arbitration Association is proud to offer a comprehensive benefits program, which includes health, dental (w/ortho) and vision insurance, healthcare FSA, 403(b) retirement plan w/company match, paid time off, paid holidays, disability and life insurance, Corporate FitBit Wellness Program, EAP and a pre-tax commuter benefit plan.

 
Responsibilities:
  • Is the primary point of contact for clients and arbitrators on an assigned caseload; conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services, and is a resource for clients and arbitrators.
  • Delivers the highest level of professional client services engaging the assistance of staff at all levels; manages cases in accordance with the AAA rules and procedures maximizing efficiencies through the use of the AAA’s proprietary software applications.
  • Ensures the delivery of alternative dispute resolution process is managed effectively, meeting deadlines, enforcing AAA timelines, maintaining neutrality during all interactions with clients, ensuring the integrity of the process, and proactively identifying potential roadblocks and implementing processes to avoid or resolve them.
  • Proactively identifies expectations regarding the case management process facilitated by the AAA and works with staff, clients and neutrals to design an appropriate process for the resolution of the dispute; and encourages the use of mediation as an effective way for parties to resolve disputes.
  • Reviews all newly assigned cases and contacts filing party to resolve any deficient filings.
  • Prioritizes and assesses workload making appropriate assignments to staff to ensure work is completed efficiently using available system data and metrics.
  • Resolves issues independently utilizing all resources available such as; collaborating with other managers are using the institutional knowledge and AAA Rules; escalates case management issues to direct supervisor only after all avenues have been exhausted.
  • Advise arbitrators on procedural hearing management, jurisdiction and related issues and assists in monitoring case management skills of arbitrators.
  • Develops and sustains client relationships to ensure trust and respect for AAA and its services.
  • Collaborates with regional staff to provide feedback regarding the Roster of Neutrals.
  • Collaborates with case management centers and regional offices to identify trends in Dispute Resolution in order to improve the process for clients.
  • Participates in educational opportunities within the ADR community and meets annual training expectations set by the Association.

 

SUPERVISORY RESPONSIBILITIESDirectly supervises approximately 1-2 employees; carries out supervisory responsibilities in accordance with the AAA’s policies and applicable laws.  Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 
Qualifications:

Education & Experience: Bachelor’s degree in business or related discipline required; 5 or more years prior work experience involving comprehensive customer service management in a law office or judicial industry; with at least 2 years of experience in a leadership or supervisory role; or an equivalent combination of education and work experience.

 

Technical Skills: Intermediate proficiency with Microsoft Excel and Word, intermediate proficiency with web-based case management system preferred.

 

Language Skills:  Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.

 

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

 

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws

 

[ Reply to This ]        2739

 Mediator 
 by Editor  02/29/16 
Location: KS 
Salary: $84-110K 
Expires 03/08/2016 

Job Title:  Mediator
Agency:  Federal Mediation and Conciliation Service
Job Announcement Number:  DE-10000564-16-TV

SALARY RANGE:
$84,443.00 to $109,781.00 / Per Year
OPEN PERIOD:
Monday, February 22, 2016 to Monday, March 7, 2016
SERIES & GRADE:
GS-0241-13
POSITION INFORMATION:
Full-Time - Permanent
PROMOTION POTENTIAL:
14
DUTY LOCATIONS:
1 vacancy in the following location:
Wichita, KS View Map
WHO MAY APPLY:
U.S. Citizens
SECURITY CLEARANCE:
Q - Nonsensitive
SUPERVISORY STATUS:
No

JOB SUMMARY:

About the Agency

The Best Places to Work has ranked the Federal Mediation and Conciliation Service #1 for Small Agencies in the Federal Government. The Best Places to Work rankings are an important tool for ensuring that employee satisfaction is a top priority for government managers and leaders. For more information about the Best Places to Work rankings, please visit http://bestplacestowork.org/BPTW/rankings/overall/small

The Federal Mediation and Conciliation Service promotes the development of sound and stable labor management relationships; prevents or minimizes work stoppages by assisting labor and management to settle their disputes through mediation; advocates collective bargaining, mediation and voluntary arbitration as the preferred process for settling issues between employers and representatives of employees; develops the art, science and practice of conflict resolution; assists government agencies in the effective use of alternative dispute resolution through support, training, and the provision of neutrals; and fostering the establishment and maintenance of constructive processes to improve labor-management relationships, employment security and organizational effectiveness.

TRAVEL REQUIRED

  • 50% or Greater
  • You may be expected to travel for this position.

RELOCATION AUTHORIZED

  • No

KEY REQUIREMENTS

  • Must be a U.S. Citizen
  • Suitable for Federal employment, determined by a background investigation
  • Males born after 12-31-59 must be registered for Selective Service
  • Selectee must be able to meet/maintain suitability & security requirements
  • Selectee will be required to successfully complete a probationary period
  • Employment is contingent on 'Conditions of Employment'

DUTIES:


As a Mediator you will be responsible for promoting the development of sound and stable labor-management relationships by advocating the practice of collective bargaining, mediation and arbitration.  You will also be responsible for fostering the establishment and maintenance of constructive joint processes to improve labor-management relationships and preventing or minimizing work stoppages through the use of mediation, relationship development training and other joint processes. Mediators also provide a wide range of alternative dispute resolution (ADR) services to help government entities reduce litigation costs, including mediation of discrimination and other claims, workplace conflict management training, facilitation, systems design and negotiated rulemaking. Additional duties for the incumbent include:

  • Mediating labor-management disputes involving initial or successor collective bargaining agreements in situations which range from a moderate degree of difficulty to those which are highly complex due to their economic impact, the number and difficulty of issues involved, the existence of an actual work stoppage or the imminent threat of one, and/or a history of difficult labor-management relations.
  • Performing research necessary to understand the dispute, the industry or field involved, the labor relations history of the parties and all other pertinent facts or background information. Works with parties to develop an understanding of the issues involved, as well as their interests and positions.  Utilizing factual information and analysis of the overall situation, as well as knowledge of the mediation process and techniques, to determine the action or approach to be taken.  Assisting parties in dealing with the media on sensitive matters of public concern.
  • Identifying opportunities and responding to requests to mediate significant grievances arising during the term of a collective bargaining agreement.  Helping parties resolve disputes that might otherwise present obstacles in future rounds of collective bargaining.  Improving labor-management relationships through the process of resolving significant and/or backlogged grievances.
  • Providing relationship development training (RDT) designed to help labor and management jointly improve their working relationship and the overall day-to-day labor-management relations climate.
  • Assessing relationship and works with parties to develop and deliver customized training programs designed to enhance efficiency, productivity and job security.  Utilizing a variety of program delivery methods, including live and/or web-based online collaborative processes where appropriate.
  • Mediating and/or facilitating a variety of alternative dispute resolution (ADR) matters for government entities, including discrimination claims, other workplace conflicts, regulatory compliance, regulatory negotiations, multi-party conflicts and other disputes which are of a particularly unique, difficult, or complex nature.  Identifying potential customers and negotiates reimbursable agreements in coordination with supervisor.
  • Engaging in education, outreach and advocacy activities to increase awareness of FMCS conflict resolution services and programs.  Utilizing creative approaches to identify and/or create opportunities to inform public about FMCS dispute resolution services.
  • In all service delivery areas, utilizing current and creative means and approaches to help parties resolve disputes and manage conflict; maintaining current knowledge and awareness of major developments in field of labor-management relations, ADR and conflict management, generally; keeping apprised of developments involving specific industries, occupations, and bargaining issues, as well as new techniques and theories involving ADR; collaborating with managers and mediators to develop new and innovative approaches.
  • Utilizing technology resources to accomplish the administrative and service delivery functions of the position. As the resources develop, utilizing new technologies and electronic communications platforms to creatively and efficiently accomplish the work, including, but not limited to, researching, scheduling meetings and conferences, training and delivering certain services using the newest software and web-based platforms. In the format established by the Service, mediators are responsible for making factual and timely reports regarding collective bargaining mediation, grievance mediation, relationship development training, alternative dispute resolution services and education, advocacy and outreach activities.

 


QUALIFICATIONS REQUIRED:

In order to be found qualified for the GS-13 Mediator position with FMCS; your resume must clearly reflect your full-time collective bargaining process experience.  This experience can be gained by having served as the Chief/Lead Spokesperson/Second Chair/Benefits Expert (representing labor or management) in the negotiation of collective bargaining agreements or while serving as a Mediator or Facilitator with parties engaged in the collective bargaining processes. 
 
In addition to the qualifications listed above; your resume should indicate your level of specialized experience to include: years of experience, breadth of responsibilities, complexity of bargaining matters, overall impact of bargaining on parties and the community, utilization of varied bargaining processes, substantial knowledge of contract language, familiarity with a broad scope of subjects, experience in numerous and diverse bargaining circumstances, and knowledge of joint processes to improve labor-management relationships

Part-time or unpaid experience: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Qualifications must be met by the Closing Date: You must meet all qualification and eligibility requirements by 11:59pm EST on the closing date of this announcement.


This position does not have a positive education requirement.

Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the Excepted Service, therefore, there is no formal rating system for applying veterans’ preference to mediator appointments. FMCS, however, considers veterans’ preference eligibility as a positive factor in the Mediator hiring process.  If you are eligible for veterans’ preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF-15, DD-214, Certificate of Release or Discharge from Active Duty, or other supporting documentation.

HOW YOU WILL BE EVALUATED:

Once the vacancy announcement closes, we will review your resume and your responses to the occupational questionnaire to determine if you meet the minimum qualifications for this position. 
 
In addition to the specialized experience described above, your resume should indicate your level of experience in the following competencies:

  • Demonstrating superior communication skills (verbal and written)
  • Assessing, designing, delivering and evaluating processes aimed at improving relationships and/or organizational effectiveness
  • Designing and implementing conflict resolution systems and conflict resolution practices and procedures
  • Demonstrating a working knowledge of the general structure, functions, policies and practices of employer and labor relations
  • Facilitating discussions, leading formal presentations and conducting training courses
  • Effectively managing caseloads and completing activities within established schedules
  • Independently using computers and computer applications to research and analyze information and develop presentations for training purposes
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience you may lose consideration for this position.

All applicants' who are found to be qualified for his position will be referred to the hiring Regional Director for further consideration, which may include being contacted to participate in an interview.

 


BENEFITS:

Back to top

You can review our benefits at: https://www.opm.gov/healthcare-insurance/


OTHER INFORMATION:

MEDIATOR CONDITIONS OF EMPLOYMENT:
  • Being assigned to a probationary (trial) period of up to two (2) years
  • Living within the commuting distance of 35 miles from zip code 67202 (as designated by the hiring Regional Director)
  • Possessing and maintaining a valid and current driver's license
  • Working a non-standard work schedule
  • Accepting duty station assignments as determined by FMCS and accepting subsequent reassignments made for the good of FMCS

PROMOTION POTENTIAL TO GS-0241-14:
After successfully serving for a period of two years at the GS-0241-13 level; you will become eligible for consideration for promotion to the GS-0241-14.

AGENCY POLICIES:

Direct Deposit - Selectee is required to participate in the Federal Mediation and Conciliation Service direct deposit of pay program.

Security Clearance - A security clearance is a requirement of this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal. If you possess a security clearance, please indicate the level and termination date in your resume.


HOW TO APPLY:

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. 

The complete application package must be submitted by the 11:59PM (EST) pm the closing date of this announcement to receive consideration.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account https://www.usajobs.gov/. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click the Submit My Answers button to submit your application package.
  3. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  4. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  5. To return to saved application at a later date, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

REQUIRED DOCUMENTS:

ALL APPLICANTS SHOULD FURNISH THE FOLLOWING, AS SHOWN BELOW.

PLEASE READ THE FOLLOWING CAREFULLY AS FAILURE TO SUBMIT ALL REQUIRED FORMS OR INFORMATION MAY RESULT IN LOSS OF CONSIDERATION FOR THIS POSITION
.

1. A current, complete resume (REQUIRED);
The following information must be contained in your resume:
     a. full name, mailing address, day and evening phone numbers, email address;
     b. work experience (give the job title, duties, employer's name and address, supervisor's name and phone number, starting and ending dates, hours per week, salary, and indicate if we may contact your current supervisor);
     c. detailed deion of your specific duties, responsibilities and accomplishments in collective bargaining, including the number of contracts negotiated, number and size of bargaining units, your specific role in each activity and your activities during the term of the contracts
     d. job-related training courses (title and year);
     e. job-related skills (e.g., other language skills, computer software/hardware skills);
2. The OF-306 - Declaration of Federal Employment   (Please complete sections 1-17a  with your signature on 17a) (REQUIRED);
3. A copy of the last or latest SF-50, Notification of Personnel Action which depicts your title, grade/step, salary, work schedule, etc. (if applicable)
4. Veterans Preference Documentation - Mediator positions with the Federal Mediation and Conciliation Service (FMCS) are in the excepted services, therefore, there is no formal rating system for applying veterans? preference to mediator appointments. FMCS, however, considers veterans? preference eligibility as a positive factor in the Mediator hiring process.  If you are eligible for veterans? preference in hiring, you are encouraged to include that information in your application along with supporting documentation, e.g., SF15, DD214, Certificate of Release or Discharge from Active Duty, or other supporting documentation. (if applicable)
5. Occupational Assessment Questionnaire (REQURED);
6. ICTAP/CTAP documentation - In order to receive special selection priority, ICTAP and CTAP eligibles must meet all eligibility and qualification requirements, be assessed and laced in the "Well Qualified" category, and submit appropriate documentary evidence, e.g., Reduction-In-Force (RIF) Notice, Certification of Expected Separation, SF-50 documenting separation by RIF, or a letter from OPM or your agency documenting your priority consideration (if applicable);
7. Professional References-Please provide three (3) references.  Include representatives from labor and management, labor neutrals, or others familiar with your work in labor relations or conflict resolution who are not current employees of FMCS.  These references will only be contacted if we are prepared to make you a job offer
8. Cover Letter (OPTIONAL)

PLEASE DO NOT SUBMIT UNREQUESTED DOCUMENTATION: Please DO NOT submit examples of work products, writing samples, letters of reference, pictures, or training certificates unless the vacancy announcement specifically asks for them; they will not be forwarded to the interview panel and/or selecting official.

AGENCY CONTACT INFO:

Tammy Van Keuren
Phone: 202-606-5461
Email: FMCSRecruit@fmcs.gov
Agency Information:
FMCS Field Operations
FMCS
2100 K Street, NW
Washington, DC
20427
US

WHAT TO EXPECT NEXT:

Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful.

Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on the announcement.  If you indicate you meet the job qualifications for the announcement but your resume and/or supporting documentation does not confirm your rating, you may be excluded from consideration for this job.

Once the review of the candidates has been completed, a list of qualified applicants will be referred to the hiring Regional Director for further consideration. If your name is referred, you may be contacted for a possible interview.

To view the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
[ Reply to This ]        2738

 Labor Relations Consultant 
 by Editor  02/16/16 
Location: CA 
Expires 02/24/2016 

 

Position Deion

Coca-Cola North America seeks a Labor Relations Consultant to ute labor relations strategy in the field at the direction of the Labor Relations Consultant.  The Labor Relations Specialist utes labor relations strategy in the field at the direction of the Labor Relations Director.  The Labor Relations Specialist provides support to the Labor Directors and the labor function generally in the areas of contract negotiation, contract administration and positive employee relations.  The position serves as the utility player in the labor relations function and will negotiate smaller contracts, assist in day-to-day contract administration issues such as grievance processing and providing interpretive guidance to management, support the company's positive employee relations efforts and perform other duties as assigned.  This individual is also the field level first point of contact for union representatives regarding all issues related to the collective bargaining agreement and the collective bargaining relationship.


More information here.

 

[ Reply to This ]        2736

 Director of HR 
 by Editor  02/16/16 
Location: OR 
Salary: $76-106K 
Expires 03/06/2016 

Position Information

 

Position Title Director of Human Resources
Position Number G99779
Index BHR002
Classification Number  
Full or Part Time Full Time
FTE 1.0
Position Type Regular
Posting Number 20110139C&A

Position Summary Information- Displays to Applicant

 

Job Deion Summary

The Director of Human Resources has primary responsibility for university functions and responsibilities associated with personnel policy, employment law compliance, employee relations, labor relations, staff development, affirmative action, equal employment opportunity and Title IX compliance. These duties and responsibilities include receiving and investigating complaints/grievances of illegal discrimination under numerous federal and state statutes and regulations.

The Director provides advice and counsel to senior leaders on a range of personnel matters.

The Director of Human Resources is responsible for overall administration of the Department of Human Resources including budget planning and management, setting goals and departmental ives, staff assignment and organization and direct supervision of office staff.

Responsibilities

Employee and Labor Relations: Monitor and maintain the integrity of the university’s human resources policies and procedures in their application to all individual personnel and workforce management actions including promotions, demotions, transfers, disciplinary actions, terminations and/or layoffs (including SEIU/AAP) as necessary; establish and/or recommend salary ranges, offers, and compensation adjustments and monitor salary reports for equity, compression or other issues; provide professional level advice and counsel to employees at all levels of the organization regarding the entire range of employee relations and organizational matters, including performance assessment and management, labor relations, corrective actions, dispute resolution, compensation and classification, recruitment and retention, and organizational structure and staffing; administer and interpret the collective bargaining agreement for supervisors and employees for purpose of assuring institutional compliance with the agreements; represent the University in the collective bargaining process by attending negotiations, caucuses and labor relations management team meetings; manage all worker’s compensation, injured worker program and SAIF claims; monitor and maintain university compliance with federal and state laws governing employment.

Recruitment, Selection and Employment: Manage the recruiting and hiring process, including assisting the hiring manager in the hiring process, preparation of employment advertising, and the timely collection of new hire paperwork; provide support in recruiting, screening, and hiring the best qualified faculty, management personnel, and staff. Identify and implement strategies to recruit and retain a diverse workforce; design and conduct new hire orientations, including working directly with supervisors to ensure a smooth transition for new hire and the department; research, recommend and develop policies related to hiring process.

Benefits: Direct the administration of the University’s employee benefits program including health, dental, disability and life insurances, retirement and tax-deferred investments; maintain knowledge of policies established by PERS, PEBB and the State of Oregon related to benefit functions, including retirement contributions, insurance plan design, and eligibility rules; interpret these policies, monitor for compliance.

Supervision: Supervise and coach/mentor the staff of the Human Resources Office; Conduct annual staff evaluations; continually monitors department needs for staffing and assistance offered in areas such as benefits, retirement, classification and compensation, training and organizational development; oversee the maintenance and updating of the EOU HR website.

Personnel Records and Information System: Maintain official personnel records for all employees; monitor process of employee evaluations, position deions, performance evaluations and merit pay to maintain integrity of EOU records and compliance with EOU policies and collective bargaining agreements; maintain organizational charts; update and streamline HR systems and processes and benchmark HR related data.

Affirmative Action/Title IX: Develop, implement, and assess campus HR and EEO/AA/Title IX policies and practices to ensure compliance with federal and state employment law, policies and procedures in addition to University collective bargaining agreements; investigate, refer and/or respond appropriately to a wide variety of sensitive and complex internal and external inquires, issues, complaints and/or grievances; develop the University’s affirmative action plan to include findings of under-representation, barriers to compliance, policy and procedure shortcomings and recommendations for resolving compliance issues; provide alternative dispute resolution or formal mediation for complainants and alleged offenders to secure agreement without entering into the formal complaint process; serve as hearings officer for disputed cases upon request to ensure due process is afforded those in the disciplinary proceeding; serve as the University’s Title IX Coordinator.

Other Functions: Delivers high quality human resource services including facilitating mandatory and optional staff development, orientation and training programs; design and implement trainings for faculty and staff related to diversity, professional development, etc.; develop, review, and make recommendations of policies and procedures to ensure that the University is following all personnel policies and procedures, and is in compliance with state and federal labor laws; preparation of various reports, including IPEDS, SAIF, CUPA and other labor related reporting; updates and streamlines HR systems and processes, and benchmarks HR related data; implement legal mandates such as the ADA, FMLA, HIPPA, setting up processes and educating the University staff regarding requirements to ensure institutional compliance; other duties as assigned.

Minimum Qualifications

• Bachelor’s degree

• Five years of increasingly responsible Human Resources administrative experience.

• Five years of supervisory experience.

Preferred Qualifications

• Certification of PHR or SPHR from HRCI and/or

• A graduate degree in Human Resources or a related field.

• Familiarity with the role played by regional public universities and commitment to serving that mission.

Special Instructions to Applicants

Submit a letter of interest that addresses relevant expertise, a resume, and contact information of three professional references.

Salary $76,000 - $106,000 DOE

Posting Detail Information

 

Open Date 02/05/2016
Close Date  
Open Until Filled Yes
First Day of Application Review 03/07/2016
Quick Link to Posting http://eou.peopleadmin.com:80/postings/971

 

[ Reply to This ]        2735

 Director, American Bar Association Section of Dispute Resolution 
 by Howard Herman  02/11/16 
Location: Washington, DC 
Salary: $75,000 - 90,000 
Expires 03/01/2016 

AMERICAN BAR ASSOCIATION SECTION OF DISPUTE RESOLUTION POSITION ANNOUNCEMENT _____________________________________________________________________________________ TITLE: DIRECTOR LOCATION: Washington, DC ORGANIZATION: The Section of Dispute Resolution is the principal home within the American Bar Association for lawyers and non-lawyer associate members engaged in all facets of dispute resolution—as third party neutrals, lawyers representing clients in dispute resolution processes, academics, and dispute resolution program administrators. In addition to providing direct benefits to its nearly 15,000 members, the section advances the state of dispute resolution in the United States generally through the development of policies, best practices, and through special projects, and more specifically, for example, through in-person programs, webinars, and publications. The Section’s diverse membership, coupled with the ABA’s stature as the preeminent national association of legal professionals, provides the Section with a unique platform to promote and advance the practice of dispute resolution. JOB SUMMARY and RESPONSIBILITIES: The ABA Section of Dispute Resolution seeks a Director. The Director, working closely with leadership, a staff of six, and over 20 committees that promote dispute resolution growth in different substantive areas of law, has overall responsibility for uting the section’s ambitious agenda. The duties include: working with Section leadership to develop and implement strategic and policy initiatives; reporting to and working with internal ABA leadership; budgeting and planning, investment oversight; supervising and mentoring a six person staff; planning and conducting conferences, institutes, webinars and other legal educational events; publishing books and a quarterly magazine on cutting edge dispute resolution issues; developing new revenue streams; uting membership recruitment and retention plans; and expanding technology based services to the membership. The Director also works with internal and external collaborators in the dispute resolution field. QUALIFICATIONS: • An advanced degree in law, management, or business, or equivalent previous association management experience. • At least seven years of prior management experience, preferably in an association or non-profit entity setting. • Strong communication, public speaking, financial management, and organizational skills, ability to exercise independent judgment, and ability to work well with a variety of constituencies • Demonstrated ability to establish and maintain successful interpersonal relationships with member leaders, Section staff and other ABA leaders and staff • Demonstrated ability to lead and to prioritize and manage multiple simultaneous responsibilities • Knowledge of or experience working in dispute resolution field is highly desirable • Management experience working with boards of directors and multiple committee and membership structures is highly desirable • This position requires some travel All applications must be submitted online. To apply for this position please click here. The American Bar Association is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with the American Bar Association, please call 312-988-5188.
[ Reply to This ]        2734

 State Mediator 
 by Editor  02/08/16 
Location: FL 
Salary: $77K 
Expires 02/09/2016 

Req No:  72003495-51156147-20160126121507   Agency Name:  Administrative Hearings
Deion:

Working Title:  SENIOR ATTORNEY/STATE MEDIATOR-OJCC
Broadband/Class Code:  23-1011-04
Position Number:  72003495-51156147
Annual Salary Range:  $76,947.60
Announcement Type:  Open Competitive
City:  MIAMI
Facility:  ROHDE COMPLEX
Pay Grade/ Pay Band:  BB014
Closing Date:  2/8/2016

The State Personnel System is an E-Verify employer.  For more information click on our E-Verify website.

 

OCCUPATION PROFILE

JOB FAMILY: LEGAL

OCCUPATIONAL GROUP: LAWYERS AND JUDGES

OCCUPATION: LAWYERS

Qualifications: Must be a member of The Florida Bar for at least 5 years, must have completed a Florida Supreme Court certified circuit civil mediation program and must be certified as a circuit civil mediator by the Florida Supreme Court.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Apply here

[ Reply to This ]        2733

 Civil Rights Mediator 
 by Editor  02/08/16 
Location: CO 
Salary: $3.9-$4.8K/Mo 
Expires 02/09/2016 

DORA: Civil Rights Mediator

 

Salary

  $3,949.00 - $4,865.00 Monthly

Location

  Denver Metro, CO

Job Type

Full Time

Department

Department of Regulatory Agencies

Job Number

SDA-3108-01/16

Closing

2/8/2016 11:59 PM Mountain

Department Information


The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.
 
Consumer protection is our mission.
 
DORA is a progressive, innovative government agency where employees and customers alike are valued. In an effort to align with Governor Hickenlooper's Three E's of good government (Effective, Efficient and Elegant), DORA has utilized and implemented numerous LEAN projects, and continues to identify areas where progress and improvements can be made.  If you are interested in becoming a part of an environment where creative thinking, customer service, and protecting consumers through healthy regulation is valued, DORA is the place for you!
Working for the State of Colorado at the Department of Regulatory Agencies offers an excellent total compensation package including:
  • Medical and Dental Health Insurance for employees and optional coverage for their dependents
  • Life Insurance for employees, and optional coverage for their dependents
  • Paid Time Off, including 10 paid holidays
  • Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan plus 401K and 457 plans
  • Job Security
  • Commuter Benefits
  • Free, Confidential Counseling Services
  • Excellent work-life programs such as flexible schedules, training opportunities and more!
*Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more:
  • Effective. Measure every aspect of government to be sure it's doing what it's supposed to do and to look at outcomes to judge whether our programs are successful.
  • Efficient. Deliver services in ways that are timely and effective including identifying waste and duplication and measure for efficiency. 
  • Elegant. Deliver state services in a way that elevates both the state employee and the person receiving state services.
Deion of Job


The Colorado Civil Rights Division (CCRD) is charged with enforcing the State's anti-discrimination laws in the areas of employment, housing and public accommodations. CCRD works to eliminate and prevent discrimination in these areas through investigation, education, mediation and enforcement.

Position: SDA-3108

MAJOR IVES OF POSITION:

The position's purpose is mediation/conciliation of charges of discrimination in employment, housing and places of public accommodation; fulfillment of federal contract goals.  Works with investigators who may also serve as mediators as needed to coordinate and schedule mediation/conciliation conferences.

  • Position facilitates arrangements for mediations by contacting Charging Parties, Respondents, and their respective representatives, to determine reciprocal willingness to participate in mediation.  If parties agree to mediation (conciliation), negotiates and coordinates scheduling date, time and location, based on the availability of the parties and their representatives.  Schedules and reserves conference room space for mediation/conciliation conferences.  Provides information about the process, the benefits of mediation/conciliation, and explains the Division's administrative process.  Verifies correct contact information for all parties, including obtaining Entry of Appearances (EOA) from parties representatives, as necessary.  Coordinates mediation scheduling with assigned investigator, communicating necessity to place investigation on hold pending the outcome of mediation.
  • Position conducts mediations and conciliations.  Works with parties and their respective representatives/legal counsel to attempt to reach resolution, prior to the initiation of an investigation, and/or after the issuance of a determination of probable cause.  Identifies issues for resolution and remedies for relief.  Reviews settlement options with parties.  Explains applicable statutes, rules, procedures, and standards to mediation/conciliation participants.  Ensures that mediation/conciliation agreements comply with state and federal statutes, and comply with HUD and EEOC requirements.  Ensures that the state's interests are vindicated as required in conciliation agreements.  Conducts mediations/conciliations via conference call when parties are not available to meet in person.  May occasionally travel to conduct mediation/conciliation conferences as needed.
  • Designs, drafts, and negotiates settlement agreements.  Assists parties and their representatives in modifying settlement language that is acceptable to the Division, EEOC and HUD through finalization of settlement agreements.  Obtains signed agreements in a timely manner by setting deadlines with parties as needed.  Personally receives and disburses settlement payments, or coordinates disbursements of settlement payments.  Adheres to Division's cash management policy. Tabs documents in case file under appropriate sections.   Documents case activity in CMS.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

 

Apply and more information here

[ Reply to This ]        2732

 Justice Services Director  
 by Editor  02/08/16 
Location: CO 
Salary: $76-99K 
Expires 02/26/2016 

Job Title: Justice Services Director
Closing Date/Time: Wed. 02/10/16 10:00 PM Mountain Time
Salary: $76,281.00 - $99,000.00 Annually
Job Type: Full-Time
Location: Jefferson County Government, Colorado
Division: Justice Services
Department: Human Services
 

 

 
 
Are you seeking more than a paycheck on your next adventure? Jefferson County wants to bring your attention to a position currently opened here in the County. If you're a solid professional with proven experience that's seeking more than a paycheck, we invite you to apply for Justice Services Director. This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. We are seeking a game changer, someone who loves what they do and is motivated to share their knowledge with those they work with. 

The Director's position is to create or enhance functions within the division that provides services to the other actors in the justice system (courts, prosecution, law enforcement, defense, detention, probation, parole and corrections) that would make them more efficient, effective, reduce the County's (taxpayer's)costs, and increase the benefit to the citizen of our justice system.
 Essential Duties:
The Justice Services Director is responsible for the oversight of all operations of the County's Community Corrections program (adult and juvenile offender residential and non-residential placement and supervision), Court Services Program (pretrial release and supervision, community service placement and supervision, adult and juvenile work crews), Mediation Services Program, Criminal Justice Planning Services, and the Security Team/Training for Human Services. As well as establishing divisional and unit goals and ives, recruiting, hiring, training, assigning responsibilities, granting leave, evaluating staff and unit performance, ensuring adherence to policies, procedures and standards, submitting such records and reports as required by County management.
 
Other responsibilities include the following:
  • Oversight of privatized service providers: selecting, contracting, directing the work that private vendors provide, and responding to state contract offering by selecting vendors, contract preparation, administration, compliance determination, program changes and expansions for the following units: residential and non-residential adult and juvenile community corrections services, Mediation (conflict resolution) services, detoxification and substance abuse treatment services, and offender psychological evaluation of risk and acceptability for community placement.
  • Budget preparation and division fiscal management by responding to annual budget requests, funding changes, and determining new staffing and resource needs.
  • Assists and advises the 5 justice services policy boards and their subcommittees supported by the Justice Services Division. Approves agenda items, determines program and policy change recommendations, and approves progress reports on division's operational units.
  • Oversight of Security of Human Services Department by organizing and leading the security team and facilitating security training.
 Qualifications:

Masters degree in administration of justice, public administration, management and planning, or directly related field and minimum seven years related worked experience, to include management and supervision/leadership, personnel administration, organizational administration, planning, program development, knowledge of the legislation process and the creation of laws as it pertains to local government.

Offer of employment contingent on criminal history, MVR check and education verification. Must have valid driver's license, if you are from out of state, you must obtain a valid Colorado driver's license within 30 days of hire date and you must not have any major violations, nor DUI, DWI, DWAI conviction in the past three years. 

Please note: All supplemental questions requiring a written response will serve as a writing sample.
 

 Special Requirements:
A career with Jefferson County Government offers the best candidates career growth and a diverse workforce. More than a paycheck, your job enriches the lives of the citizens of Jefferson County. Jefferson County offers great benefits, plentiful holidays, and now is a major stop along RTD's new Light Rail West Line.

Living and working in Jefferson County offers the quintessential Colorado lifestyle sought after by many. Residents enjoy easy access to mountain activities such as hiking, skiing and rafting, while also being able to take advantage of the eclectic amenities offered by the greater metropolitan Denver area.
 
Located at the heart of the foothills of Golden, city life, bike paths, hiking and adventure are just a step away. When you're ready to learn, grow, and make a contribution to your community, find your career with us.
 

 

[ Reply to This ]        2731

 Associate Ombuds 
 by Editor  02/08/16 
Location: CO 
Salary: $74-107K 
Expires 02/26/2016 

Job Opportunities

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Job Deion - Associate Ombuds (03791)

Job Deion 

Associate Ombuds - 03791 
University Staff 

Deion

 

The University of Colorado Boulder is accepting applications and nominations for an Associate Ombuds. The Associate Ombuds position assists the Ombuds Office in offering confidential, informal, impartial, and independent conflict management and consultation services to the campus community.

Constituencies may include staff, faculty, and students.

 

Under the direction of the Ombuds Office Director, the Associate Ombuds provides upward feedback regarding patterns of concern, and makes recommendations for systemic change that will enable faculty, staff and students to thrive.   We are looking for an expert mediator with a deep understanding of conflict resolution, who is excited about the opportunity to set strategic direction and precedent for our campus.

 

Who we are:

 

The Ombuds Office has been assisting CU-Boulder students, faculty, staff and administrators since 1985. The Ombuds Office provides a safe place to help individuals review options for managing or resolving interpersonal disputes and university-related problems.

 

What your key responsibilities will be:

 

The Associate Ombuds is recognized as a campus expert regarding the nature of conflict and conflict resolution and mediation techniques and principles and has expert knowledge of the appropriate role of the Ombuds, the IOA Code of Ethics and Standards of Practice.  In collaboration with the Ombuds Office Director, this position has significant impact and influence on campus policy by providing upward feedback to campus leaders and key administrators.

 

In consultation with the Ombuds Office Director, the Associate Ombuds handles cases with little or no campus precedent to resolve the most complex issues with campus-wide impact. The Associate Ombuds mitigates risk by resolving disputes before they result in a formal grievance or litigation.

 

The incumbent will provide individual and group needs assessment and coaching on a wide range of conflict management techniques, referrals to appropriate internal and external resources, facilitation of effective dialogue on sensitive issues, informal mediation, developing and presenting workshops on conflict related topics, and assessing the campus climate.   Under the general direction of the Ombuds Director, exercises independent judgment in the intake, informal inquiry, and resolution of concerns and in establishing strategies for the resolution of identified problems.

 

What we can offer:

Annual Salary Range: $74,000-$107,000, commensurate with skills and experience.

 

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass.  The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment.  Learn more about the University of Colorado Boulder.

*Be impactful. Be accomplished. Be effective. Be Boulder.*

 

Qualifications

 

What we require:

·        Experience working in an organizational ombuds office.

·        JD from an accredited institution of higher education.

·        Minimum three years of experience working in mediation, alternative dispute resolution or a related field.

·        Training in mediation or alternative dispute resolution.

 

What you will need:

·        Clear understanding of the nature of interpersonal and organizational conflict and effective skills to facilitate its management or resolution.

·        Highly developed oral and written communication skills in order to communicate effectively with individuals at all levels of the University, as well as with people from diverse cultures and life experiences.

·        Excellent analytical and problem-solving skills to help constituents develop a variety of options and take appropriate actions.

·        Demonstrated understanding of the International Ombudsman Association (IOA) Code of Ethics and Standards of Practice.

·        Demonstrated ability to work effectively as a member of a highly collaborative team.

 

What we’d like you to have:

·        Five years of experience working in mediation, alternative dispute resolution or related field. 

·        Two years of experience working in an ombuds office in higher education.

·        Successful completion of Certified Organizational Ombudsman Practitioner (CO-OP) exam.

 

Preferred qualifications may be used to further reduce the pool of applicants to those who are most highly qualified.

 
  
Special Instructions to Applicants: For full consideration, please apply by February 25, 2016.

If you have technical difficulties submitting application information, please contact the CU Careers help desk at 303-860-4200, extension 2 or cucareershelp@cu.edu. All other job related inquiries should be directed to the posting contact for this posting.

     Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: To apply, please submit the following materials to this posting at www.cu.edu/cu-careers:

1. A cover letter that specifically addresses the job requirements and outlines qualifications.
2. A current resume.

Please name your documents as follows: First-Last-Resume; First-Last-CL.

   

Job Category

: Academic Services 

Primary Location

: Boulder 
Department: B0001 -- Boulder Campus - 10023 - Ombuds-Office 

Schedule

: Full-time 

Posting Date

: Feb 5, 2016 

Closing Date

: Ongoing 
Posting Contact Name: Boulder Campus HR 
Posting Contact Email: HRESmail@colorado.edu 
Position Number: 00151348
 
[ Reply to This ]        2730

 Dispute Resolution Section Director 
 by Editor  02/08/16 
Location: DC 
Expires 02/28/2016 

Job Deion:

Section Director 
ABA Dispute Resolution Section 
PK11644 
Exempt 

Provides overall management and direction to an ABA membership entity, providing strategic direction and procedural guidance to member leaders and staff. Provides leadership for all member entity programmatic activities, including, but not limited to: committee project implementation, CLE program development, governance management, policy creation, legislative efforts, meeting planning, membership recruitment and retention efforts, member diversification, technology delivery systems, marketing efforts, non dues revenue development, publication input, and creation and maintenance of the entity budget. When needed, participates as a leader/member on ABA committees/task forces to provide leadership and guidance, serving as a resource on issues of importance to the association. 

Education 
Bachelor’s Degree from four-year college or university (or equivalent experience) 

Experience 
A Masters is preferred or equivalent previous association management experience. Some sections may require a JD degree. 5-10 years of relevant managerial experience. 
Experience in one or more of the following environments are preferred: association, legal, nonprofit. Demonstrated ability to prioritize and manage multiple simultaneous responsibilities. Excellent written and verbal communication skills. Demonstrated ability to establish and maintain successful interpersonal relationships with staff and member leaders. Substantive experience in the respective legal field may be required. 

Travel required. 

The American Bar Association is an Equal Opportunity, Affirmative Action Employer of all protected classes including veterans and individuals with disabilities. 

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with the American Bar Association please call 312-988-5188.

Apply here.

[ Reply to This ]        2729

 Community Mediation Coordinator 
 by Editor  01/26/16 
Location: CO 
Salary: $48-67K 
Expires 02/13/2016 

POSITION TITLE:  COMMUNITY MEDIATION PROGRAM COORDINATOR   (Full-Time Regular) (Classified)
REQUISITION #:  req553
DEPARTMENT:  Community Development & Neighborhood Services
LOCATION:  281 OFFICE BLDG
BENEFIT CATEGORY: Classified (Non-CBU) View Classifications & Benefits
EMPLOYMENT TYPE:  Full-Time Regular
ANNUAL SALARY RANGE:   $48,174.00 - 67,444.00 (Salaries are paid biweekly)
SELECTION PROCESS:  Application deadline is 3:00 p.m. MT on 2/12/2016.
You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Post-offer background/motor vehicle check and drug test required.


SUMMARY: Works with City staff, neighborhood residents, and community members to identify and resolve disputes and to coordinate services offered through the Mediation Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all-inclusive. 

  • Administers all aspects of program coordination for the three services of the Mediation Program—Community Mediation, Municipal Court Mediation, and Workplace Mediation.
  • Responds to City residents and City employees seeking free and confidential dispute resolution services; provides conflict coaching, mediation, and other conflict resolution services to assist in solving disputes; coordinates mediation requests; assigns cases to volunteer mediators; refers to alternative resources when mediation is not applicable. Mediates cases as needed.
  • Oversees the management and development of alternative dispute resolution services for the community, workplace, and Municipal Court, including public outreach and education, staff/volunteer training, program marketing, and the provision of mediation and conflict resolution services.
  • Oversees the management and development of an internal workplace dispute resolution service for City employees and departments, including collaborating with Human Resources, program marketing, staff/volunteer training, and the provision of dispute resolution services.
  • Collaborates with Restorative Justice Services in order to design and provide the most appropriate resolution process for Municipal Court cases, community disputes, and City of Fort Collins workplace conflicts; possesses knowledge of and experience with restorative justice practices.  Acts as a backup and an additional resource for the Restorative Justice programs as needed.
  • Recruits, screens, and trains volunteer mediators from the Fort Collins community; develops and maintains volunteer mediator pool; coordinates all volunteer retention and recognition programs. Designs and manages periodic mediator clinics by selecting appropriate topics, obtaining professional facilitators, and making logistical arrangements for training events.
  • Facilitates community and neighborhood meetings; coordinates responses to and/or mediates complex community/neighborhood disputes in a variety of public and private settings.
  • Facilitates meetings and conducts conflict resolution-oriented trainings for City of Fort Collins departments and groups.
  • Performs case management for all mediation cases.  Maintains the case management system and related confidential case records.
  • Works with other departments to analyze neighborhood issues and to develop strategies to resolve issues.
  • Collaborates with property managers, landlords, and other rental-related agencies such as legal and housing services to promote best practices and conflict resolution services to landlords, tenants, roommates, and neighbors.
  • Writes, edits, formats, and publishes City’s Landlord-Tenant Handbook.  Maintains familiarity with applicable laws and regulations in order to update the Landlord-Tenant Handbook on a timely basis.
  • Offers presentations and learning opportunities related to conflict resolution to local departments and organizations.
  • Maintains active participation and affiliation with local and national alternative dispute resolution organizations.
  • Researches and makes recommendations regarding related policies, budgets, programs, and events.
  • Oversees and supervises part-time hourly employees as needed.

SUPERVISORY RESPONSIBILITIES:  This position supervises hourly employees as needed.


QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skills and abilities required to perform the necessary functions of this position.

  • Excellent communication, problem solving, and conflict resolution skills, including the ability to apply mediation and restorative justice principles and practices.
  • Excellent program management, program development, and organizational skills.
  • Ability to remain impartial and handle sensitive issues with tact, diplomacy, and confidentiality;  ability to de-escalate highly emotional situations.
  • Ability to effectively mediate and/or facilitate a variety of community and workplace mediations and restorative justice conferences.
  • Knowledge of legal subjects such as landlord/tenant relations, housing standards, Fort Collins Municipal Code.
  • Familiarity with public relations, community involvement, and marketing strategies.
  • Ability to handle multiple work assignments at the same time.
  • Ability to use personal computers and a variety of software packages.
  • Ability to establish and maintain effective working relationships with the general public and City employees of all levels.
  • Capability to manage a diverse group of volunteers and to provide on-going training and support.
  • Understanding of City government structure and Community Mediation Program’s role.
  • Ability to create training materials and effectively apply adult learning principles.
  • Knowledge of human resources, workplace relations, and organizational development principles, policies, and procedures.
  • Knowledge of City of Fort Collins ordinances and municipal codes.
  • Sense of vision and ability to guide growth of program and expansion of services.
  • Knowledge of Colorado Restorative Justice Facilitator Code of Conduct and Standards of Training and Practice (listed on www.rjcolorado.org).
  • Knowledge of the Mediation Association of Colorado’s Code of Conduct and Ethics Policies and Procedures (listed on www.coloradomediation.org)

EDUCATION AND EXPERIENCE:  Bachelor’s degree in liberal arts, communications, behavioral sciences, conflict resolution, or a related field from an accredited college or university; three to five years demonstrated experience in program/project management, conflict resolution, mediation, restorative justice, or communications; or equivalent combination of education and experience. Bilingual Spanish/English a plus.

LANGUAGE SKILLS:  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to -translate complex information into communications appropriate for various audiences.  Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.

REASONING ABILITY:  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Valid driver’s license.
  • 40-hour Basic Mediation Certification or its equivalent.
  • Restorative Justice Facilitator Training or its equivalent.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. 

While performing the duties of this job, the employee is regularly required to stand; and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

Normal office environment. The noise level in the work environment is usually moderate.

Reasonable  accommodations may be made to enable individuals with disabilities to perform the essential functions.


The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities.  Please call (970) 221-6535 for assistance.

The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to race, religion, gender, age (40 years or older), national origin, color, creed, ancestry, marital status, sexual orientation, or other characteristics protected by law.

BACKGROUND/MOTOR VEHICLE CHECK AND DRUG TEST REQUIRED.

Note: Some information in your application may be public information under the Colorado Open Records Act.

If you have questions, please contact recruitment@fcgov.com

Apply here.

[ Reply to This ]        2728

 Ombuds 
 by Editor  01/26/16 
Location: CA 
Expires 01/25/2016 

20160005  
Single Hire  
01-06-2016  
Open Until Filled
01-24-2016  
 
0506  
CAMPUS OMBUDSPERSON  
Campus Ombuds and Director, Office of the Ombuds  
The Office of the Ombuds is a confidential, impartial, informal, and independent resource for conflict management that serves all members of the UCSB community. The Office assists those who seek guidance with the resolution of academic or administrative issues and disputes. Discussing an issue with the Office does not constitute formal notice to the University that a problem exists. It is a safe, confidential, and impartial place to express concerns. The Office seeks fair and equitable solutions to problems through informal processes including confidential consultation and mediation.  
OMBD-Ombudsman Office  
 
BD-Fiscal, Management and Staff Services  
B-Professionals (e.g., SAO, Analyst, Computer Network Technologist)  
 
 
 
Salary commensurate with experience.  
100  
Monday - Friday  
8:00am - 5:00pm  
2-Career  
 
No  
Manages and directs the Office of the Ombuds in providing confidential, independent, informal, and impartial conflict resolution services to the campus community. Leads the office in developing goals, policies, processes, and assessment methods. Establishes office operational ives and work plans, and delegates assignments to staff within the office. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. Manages the most difficult, complex, and/or politically sensitive cases. Mitigates risk by resolving disputes before they result in a formal grievance or litigation, including discrimination, sexual harassment, and bullying. Establishes ives and work plans, and delegates assignments to staff. Responsible for managing, preparing, administering, and directing resources. Involved in developing, modifying, and uting policies that affect immediate operations and may also have campus-wide effect. *LI-KA1  
Bachelor's degree in a relevant field and/or equivalent experience/training as an ombudsperson or in dispute resolution or mediation.
? Certification as an Organizational Ombuds Practitioner (CO-OP) and licensure or certification in a relevant profession (psychotherapy, mediation, law, etc.).
? Management skills including personnel and budget administration.
? Experience working with people of diverse backgrounds and cultures and across disciplines, and proven customer service skills.
? Demonstrated communication and problem-solving skills. Ability to organize, analyze, report, and present data.
? Demonstrated ability to act independently while also being a team player.
? Ability to maintain confidentiality with sensitive information.  
? Advanced degree in a relevant field combined with dispute resolution training and/or ombuds experience is preferred.
? Knowledge of management principles, concepts and best practices, including skill in establishing, setting, and implementing the vision, program direction, goals, and ives for the Office of the Ombuds.
? Relevant experience in higher education (UC preferred), and knowledge of its structure, policies, and practices.

Apply here.

[ Reply to This ]        2727

 Litigation Adjuster and Examiner at Mediations 
 by Editor  01/26/16 
Location: TX 
Salary: $52K 
Expires 02/03/2016 

Litigation Adjuster/Examiner
4M HR Logistics - San Antonio, TX
$52,000 a year

In the role of a Litigation Adjuster/Examiner, employee will be responsible for investigating, evaluating, and adjusting complex and/or severe exposure claims and lawsuits. This will include coverage analysis (legal and statutory issues affecting coverage), liability/comprehensibility, and damages. Employee will be responsible for evaluating, properly reserving, and negotiating settlements on assigned litigated cases. Employee will be working closely with staff and outside defense counsel, as well as directly with a variety of customers to guide them through the claims process in a caring and professional manner. In addition, employee will be challenged to manage multiple cases simultaneously; documenting each step of activity for each claim in our system.
1. Investigate and verify coverage.Essential Duties:
2. Investigate and determine liability.
3. Document all relevant claim facts in our electronic system.
4. Provide extraordinary customer service to all parties involved in the claims process.
5. Adhere to all regulatory and casualty practices and procedures followed by the company.
6. Attend mediation, trials, settlement conferences, and hearings.
7. Assign litigated claims to defense counsel.
8. Monitor and approve litigation expenses.
9. Prepare and submit reports and trial authority requests to claims management on selected files.
10.Maintain current knowledge of statutes and case law decisions affecting various jurisdictions.
11.Other duties as assigned by management or as needed.
Qualifications: Education: College degree preferred, but not required
Training: Must be a licensed claims adjuster (statutory licensing requirements must be in good standing and maintained)
Experience
1. Customer service experience required, Litigation claims experience preferred but not required.
: 2. A minimum of 3-5 years experience handling bodily injury claims required.
3. Proficient in Microsoft Office programs preferred.

Job Type: Full-time

Salary: $52,000.00 /year

Local candidates only:

  • San Antonio, TX

Required experience:

  • claims adjuster: 1 year

Required license or certification:

  • Must be a licensed claims adjuster

Required education:

  • Bachelor's

Apply here

[ Reply to This ]        2726

 Mediators 
 by Editor  01/19/16 
Location: UT 
Expires 01/25/2016 

INDEPENDENT ASSOCIATE MEDIATORS
The Mediation Room - Salt Lake City, UT

INDEPENDENT ASSOCIATE MEDIATORS for The Mediation Room (Salt Lake City). Independent Associate Mediators wanted for The Mediation Room's new Western Region location in Salt Lake City. For more information contact TMR Senior Associate/Western Region Jamey Green via text at (303) 819-2661.

Job Type: Contract

Local candidates only:

  • Salt Lake City, UT 84105

Required education:

  • High school or equivalent

Apply here

[ Reply to This ]        2725

 Elder Ombudsman 
 by Editor  01/19/16 
Location: TX 
Salary: Part-time 
Expires 01/20/2016 

Regional Ombudsman-Advocate

Tracking Code
510-153
Job Deion

The purpose of this position is to provide advocacy for residents living in nursing facilities (NFs) and assisted living facilities (ALFs) through mediation with residents, family members and/or facility staff; monitoring facility operations, providing facility staff training and education; and coordinating with state, regional and local agencies. This is accomplished by conducting NF and ALF visits, assisting complainants over the phone; participating in survey activities; providing training services for volunteer ombudsmen; and conducting staff in-services. Other duties include preparing reports; recruiting, training and supervising volunteers; participating in resident council meetings; developing advocacy plans for facilities; and participating in cooperative agreement meetings with the Texas Department of Aging and Disability Services’ Long-Term Care Regulatory (LTCR) division.

 

Up to 100% travel mostly in Collin, Rockwall and Hunt counties.

Required Skills
  • Excellent interpersonal skills
  • Excellent oral communication skills, including with those who have communication deficits
  • Ability to mediate sensitive issues
  • Ability to work independently
  • Excellent organizational skills
  • Ability to document activity in web-based tracking system
Required Experience
  • Bachelor's Degree
  • 3-5 years experience (Must have at least three years experience working with older adults and/or resident of assisted living facilities)

 

Preferred Experience

  • Prefer experience resolving grievances or complaints
  • Prefer experience interpreting state and/or federal regulations

 

FLSA: Exempt

  

NCTCOG is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. All candidates must successfully pass a pre-employment drug screen and national criminal background check in order to receive an employment offer from NCTCOG.



The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee’s authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

 

Job postings are kept open for a minimum of 10 calendar days and may close anytime thereafter at the discretion of the hiring manager.

Job Location
ARLINGTON, Texas, United States
Position Type
Part-Time

Apply here

[ Reply to This ]        2724

 Mediation Officer 
 by Editor  01/19/16 
Location: CA 
Expires 01/20/2016 

Job Title: Default Servicing Officer - Mediations
Requisition Number: 5000075490106
State: CA
City: San Diego

Caliber Home Loans, Inc. is a full-service national mortgage lender and agency direct seller/servicer. Caliber originates loans through various channels and transaction types, including a network of retail branches, wholesale lending, correspondent and emerging banker lending, and a consumer-direct centralized operation specializing in a variety of loan programs for purchase and refinance such as conforming, jumbo, and government products. Caliber also offers innovative servicing solutions for both conforming and non-conforming loans. Caliber is led by a veteran senior management team that consists of mortgage banking professionals with a history of building successful national mortgage operations. Caliber is owned by Lone Star Funds, a global private equity fund.

The Default Servicing Officer- Mediations manages, provides direction to, and follows through with outside vendors on Pre- Foreclosure and Foreclosure Mediation Matters and Adversarial Cases. This role requires close coordination with various departments including, but not limited to, Loss Mitigation, Short Sale, Single Point of Contact, Asset Performance Team, Escrow, and Vendor Management to establish optimal issue resolution. Upon request, the Default Servicing Officer must attend, via telephone or in person, all required appearances as well as coordinate and prepare necessary documentation to comply with local, state, and jurisdictional requirements.

Responsibilities:

  • Handle adverse actions to foreclosure.
  • Review accounts for resolution and loss mitigation options.
  • Attend required mediation Hearings telephonic and in person.
  • Review and ution of documents relating to foreclosure and mediation.

Qualifications:

  • 5 plus years of experience in Mortgage Banking/Servicing.
  • 2 plus years of Mortgage Default Resolution experience, including experience with Trials and Depositions in a courtroom setting.
  • Current, working knowledge of the Microsoft Office suite, including: Word, Excel, Access and PowerPoint.
  • High School Diploma or equivalent.
  • Knowledge of LPS Products preferred.
  • Experience with Fiserv, MSP, or similar systems is desired.
  • Bachelor's degree a plus.

Caliber Home Loans, Inc. is focused on being the best mortgage company in the United States and winning through talent. Caliber is committed to diversity and is and Equal Opportunity employer. Visit us atwww.CaliberHomeLoans.com to learn more and apply.

[ Reply to This ]        2723

 PA Officer 
 by Editor  01/19/16 
Location: NY 
Expires 03/15/2016 

Posting Title: Political Affairs Officer
Job Code Title: POLITICAL AFFAIRS OFFICER
Department/Office: DEPARTMENT OF POLITICAL AFFAIRS
Duty Station: NEW YORK
Posting Period: 15 January 2016 - 14 March 2016
Job Opening Number: 51429
 
 
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
 
 

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

Org. Setting and Reporting

This position is in the Policy and Mediation Division, Department of Political Affairs, in the Guidance and Learning Unit, which is responsible for the development and maintenance of a Departmental strategy and system for guidance material, lessons learning and training. The team is also responsible for policy issues related to Special Political Missions. This incumbent reports to the Chief of Policy Planning and Guidance and the Director of the Policy and Mediation Division, through the Team Leader of the Guidance and Learning Unit.

Responsibilities

Within delegated authority, the Political Affairs Officer will be responsible for the following duties:

•Develops guidance material for the Department in priority gap areas and in this context, gathers, selects and analyses information contained in communications and publications received from different sources.
•Determines the training needs of the Department, and develops and manages training programmes;
•Maintains up-to-date knowledge of policy issues relating to Special Political Missions, in particular integration issues;
•Participates in assessment, planning and other missions to countries within assigned area of responsibility;
•Keeps abreast of latest trends and developments in the areas of guidance development and training, and provides inputs on these issues to senior officials and colleagues in missions and elsewhere in the Secretariat;
•Selects, classifies and stores in computerised databases guidance and training material;
•Maintains contacts with other sectors of the UN, other international organizations and governments on coordination and policy matters;
•Monitors actions taken by intergovernmental groups, UN organisations, government and non-governmental organizations;
•Performs other related duties as required.

Competencies

•Professionalism: Knowledge of the functioning of the UN system in the area of peace and security. Research and analytical skills, including the ability to analyse complex dimensions of the work of the Department of Political Affairs, including its field missions. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

•Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent degree) in political science, international relations, international economics, law, public administration or other related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of five years of progressively responsible experience in political science, international relations, law, disarmament, security, development management, conflict resolution or related area. Experience in developing guidance in the area of peace and security is required. Experience in developing and managing peace and security-related training programmes is desirable. Experience with the workings of Special Political Missions, including mission assessment and planning, is desirable.

Languages

English and French are working languages of the United Nations. For this position, fluency in English is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.

Assessment Method

Evaluation of qualified applicants may include an assessment exercise, which may be followed by a competency-based interview.

United Nations Considerations

Candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on "The Application Process" and the Instructional Manual for the Applicants, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of inspira account-holder homepage.

Applications are pre-screened by the system according to the published requirements of the job opening on the basis of the information provided in the application. In relation to the requirements of the job opening, applicants must provide complete and accurate information pertaining to their qualifications, including their education, work experience, and language skills. Each applicant must bear in mind that submission of incomplete or inaccurate applications may render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at midnight (New York time) on the deadline date.

 

 

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

[ Reply to This ]        2722

 Mediation Program Statewide Director 
 by Editor  01/15/16 
Location: NY 
Expires 02/01/2016 

http://www.nysdra.org/blogpost/1268710/235776/JOB-OPPORTUNITY-Statewide-Director
 

JOB OPPORTUNITY: Statewide Director

Posted By Charlotte G. Carter, Monday, January 04, 2016
Updated: Monday, January 04, 2016

Position Title: Statewide Director
Organization: New York State Agricultural Mediation Program
Location: Albany, NY
Posted: January 4, 2016
Expiration: February 1, 2016

NYSAMP is a vibrant statewide mediation service dedicated to providing free and low cost mediation and conflict resolution services to farmers, agribusiness, and rural communities. NYSAMP is seeking a highly motivated and qualified individual with exceptional interpersonal, leadership, organizational, and program development skills to oversee the continued growth and development of this nationally recognized program.

Job responsibilities: The Statewide Director is responsible for:

Program Development and Outreach

  • Build partnerships with government agencies, agribusiness and
    nonprofit organizations providing service to agricultural producers
  • Conduct speaking engagements and workshops at conferences and meetings
  • Develop and implement marketing and public awareness efforts utilizing print and social media.
  • Produce press releases, brochures, annual reports, and other materials
  • Meet with elected officials and other key governmental officials
  • Research and pursue other sources of funding to expand program’s ability to respond to agricultural issues and interests
  • Provide technical assistance to local mediation center staff to increase the capacity and effectiveness of local outreach and direct services
  • Supervise NYSAMP Program Manager

Program operations:

  • Oversee case management
  • Oversee quality assurance for the statewide roster of agricultural mediators
  • Maintain operational procedures
  • Produce quarterly reports and information as needed relating to program case analysis, training and finances
  • Manage program finances and budget

 

Required Qualifications: Interested applicants must have:

1. personal or professional experience, or other strong links, with the agricultural community, and/or
2. experience implementing or overseeing dispute resolution programming.

Desired Qualifications: Supervisory experience, training experience, and knowledge of local community dispute resolution centers.

Compensation: Salary will be commensurate with qualifications and experience.

To apply: Send a resume and cover letter (with salary requirements) via email only to:

Charlotte Carter, Executive Director, charlotte@nysdra.org

All applications will be confidential.

Application Deadline: February 1, 2016

NYSAMP is a program of the New York State Dispute Resolution Association, the leading membership association in New York for dispute resolution professionals, and an administrator of several statewide dispute resolution programs. The NYSDRA offices are located at 4 Pine West Plaza, Suite 411, Albany NY.

For more information about:

 

[ Reply to This ]        2721

 Ombudsman 
 by Editor  01/08/16 
Location: AZ 
Expires 01/30/2016 

PHI Air Medical is America's premier full-service air ambulance provider. We are currently looking for an Ombudsman candidate ready to join our team of skilled and dedicated individuals supporting the mission of safety, quality care and customer service. This opportunity is for our central Phoenix medical billing location and is for regular business hours. Competitive salary and benefit package includes medical and dental insurance, 401K and vacation and sick time.

We have an exciting opportunity for an Ombudsman with previous experience in customer service relations that include effective continuous service improvements. Must be proficient in Microsoft Office – Word and Excel and must demonstrate excellent oral and written communication skills.

JOB SUMMARY : Develops and maintains an integrated approach to customer relations that includes complaint management and employee and program development that effectively focuses on continuous service improvement.


• Works to develop, implement and monitor initiatives to ensure positive patient experiences.
• Coordinates with management to ensure employee engagement supports patient satisfaction.
• Ensures employees are trained and internally certified in customer service and advocacy.
• Acts as a liaison between patients and their areas of concern – facilities, departments or caregivers.
• Understands all rules, regulations and policies regarding patient rights (CMS, HIPAA, FDCPA, EMS, etc.).
• Performs initial independent investigation and documentation of service issues involving patients, payers, facilities and other departments, utilizing clinical and compliance resources.
• Assists local management with cases requiring education of patient advocacy, appeals and payment arrangements.
• Monitors calls and provides feedback to employees to improve interaction with patients, payers and facilities.
• Tracks and trends all incoming issues to determine additional training and/or support needs.
• Supports training of new hires and existing employees, utilizing reality based scenarios.
• Audits accounts and makes recommendations for training, staffing or process based on findings.
• Participates in review of collection agency accounts, patient legal cases and difficult accounts to ensure appropriate actions were followed.
• Assists in mediation and negotiation with patients, payers and attorneys to resolve disputes.
• Any other duties as assigned. Supports company Safety Management System activities.
• Complies with company HS&E policies and procedures.
• Understands and provides visible support of Destination Zero.


SCHEDULE/LOCATION
• 5 & 2
• Phoenix, AZ

QUALIFICATIONS/EXPERIENCE
• High School diploma or equivalent.
• Previous experience preferred.
• Demonstrated expertise in MS office suite software.
• Customer service and advocacy is the main focus and skill set of this position.


SALARY
• Regular pay scale applies


CORE COMPETENCIES:
• Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are: System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
• Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are: Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
• Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are: Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
• Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are: Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.


BEHAVIORAL COMPETENCIES:
• Conflict Management – Can recognize that conflict can be a valuable part of the decision-making process.
• Mission Focus – Understands and supports the organization's mission – its core purpose of being.
• Positive Impact – Can make positive impressions on those around you.
• Problem Solving & Decision Making – Can identify problems, solve them, act decisively, and show good judgment.
• Team Player – Can identify with a larger organizational team and their role within it.

Apply here

[ Reply to This ]        2720

 Mediation Specialist 
 by Editor  01/08/16 
Location: CA 
Expires 01/30/2016 

Mediation Specialist
 
Morley is hiring full-time Mediation Specialists for the West Coast who are skilled to investigate the merits of customer complaints regarding vehicle nonconformity to the applicable express warranties, vehicle repairs, repeat repair visits, safety allegations, and dealership complaints. The work involves prompt evaluation of each claim and timely response to customers. Through effective case management, the mediation specialist provides for comprehensive analysis, assessments and action plans.  
 
With roots in serving customers for over 150+ years, Morley is a fast-paced environment, thriving and expanding today. Morley employs nearly 2000 associates world-wide all of whom collaborate in delivering World-class services.
 
This position, seated in Irvine, CA, includes a competitive hourly rate (based on experience), plus benefits (health care, 401K, time off, etc.). 
 
Responsibilities:
The Mediation Specialist is responsible for the following:
  • Reviews and evaluates liability and risk and makes decisions on behalf of the company
  • Gathers necessary information and documentation (i.e., technical reports, warranty history, repair orders, purchase and other documents) in the investigation of customer claims
  • Works expeditiously toward the resolution of customer claims in order to increase customer satisfaction
  • Ensures compliance with federal and state, laws, regulatory bodies and complies with all company procedures and requirements
  • Works collaboratively with the national office, regional offices, legal dept., and engineering
  • Complies with data collection, safekeeping of case documents and reporting in accordance with company policies and federal Tread Act
  • Participates in regularly scheduled staff case management meetings
  • Ensures customer settlement payments are issued in a timely and accurate manner.
  • May participate in arbitration hearings through the BBB or Attorney General as needed
  • Requires strong written, verbal communication and customer handling skills
     
Requirements:
  • Bachelor’s degree and/or paralegal certificate preferred
  • 5 years+ experience in customer and case handling
  • Strong skills in customer service
  • MS Office proficiency
  • Excellent verbal and written communications
  • Time management and organizational skills
  • Professional demeanor and excellent communication skills
  • Demonstrated process-oriented results
  • Position operates out of Irvine, CA

Apply here

[ Reply to This ]        2719

 EEO Investigator 
 by Editor  01/05/16 
Location: TX 
Expires 01/25/2016 

EEO Investigator (Independent Contractor)
Bashen Corporation - Houston, TX

Bashen Corporation is a federal contractor on the GSA Schedule and is seeking experienced, certified EEO investigators with a minimum of three (3) years experience conducting federal EEO investigations, counseling, mediation, and writing final agency decisions. EEO Investigator must already be vetted by the U.S. Department of Homeland Security Transportation Security Administration or U.S. Immigration and Customs Enforcement. This is an independent contractor position. Independent Contractors can work remotely from any location in the country.

Extensive knowledge of Title VII, the ADEA, the ADAAA, the Rehabilitation Act, and the Equal Pay Act are required. Excellent writing and analytical skills are also required. Law Degree preferred but not required.

Please send a cover letter, your resume, a sample ROI, the number of investigations you have completed in the last two years, a copy of your EEO certification and proof of vetting under “Public Trust.”

Required experience:

  • Conducting federal EEO investigations and vetted by TSA or ICE: 3 years

Apply here

[ Reply to This ]        2718

 Special Education Coordinator 
 by Editor  01/05/16 
Location: MA 
Expires 01/30/2016 

Special Education Coordinator
KIPP Massachusetts - Boston, MA

  • Collaborate with the Principal, Leadership Team, teachers and related service providers, to manage activities relating to compliance with all state and federal special education regulations and Section 504 of the Rehabilitation Act, including, but not limited to: Managing the IEP process; Facilitating IEP meetings; Coordinating progress reports from teachers and service providers; Managing required reports; and Maintaining all records
  • Provide expertise and assistance regarding the implementation of state and federal Special Education laws for students with disabilities
  • Collaborate with the Principal and Leadership Team in providing FAPE, LRE, and specialized instruction and services for students with disabilities, and differentiated instruction for all students
  • Collaborate with the Principal and Leadership Team in regards to: o provide a respectful and engaging school environment for ALL students: ensure that students with disabilities participate in the general education environment; ensure that student schedules are aligned to specific learning needs; and provide and/or arrange professional development, and support for special education teachers and related service providers
  • Coordinate and support the continuum of settings and array of services for students with disabilities and students placed-at-risk
  • Manage the IEP writing system and maintain up to date records for the school specific platforms
  • Engage families as partners in planning, problem solving, and provide assistance with school assignments
  • Provide support to special education teachers regarding research-based and effective instructional and social-emotional-behavioral practices
  • Consult with and support special education teachers and related service providers in their responsibilities to chair annual reviews and develop IEPs for these students
  • Participate in dispute resolution meetings, hearings and mediation settlement meetings as needed
General responsibilities include (but are not limited to):
At KIPP, we believe that an excellent staff member does the following:
Believes that all of us can and will learn and creates a positive learning environment with high expectations for all students and staff throughout the school; Thrives as part of a team-oriented, mission-driven culture; Exudes joy and a love of learning every single day; Demonstrates a growth mindset and a desire to continually improve through feedback, coaching, and professional development; Constantly assesses progress, communicates results clearly, and uses data to inform decisions and set ambitious goals. Has a strong work ethic and commits to doing whatever it takes for students to excel, including committing to an extended work day and remaining available to colleagues, students, and families outside of school hours

Qualified candidates have the following:
A belief in the mission and values of KIPP
Bachelor’s Degree required, Master’s degree is preferred;
An unwavering commitment to the academic success and personal development of our students;
An eagerness to set ambitious, challenging, and tangible goals, and a relentless drive to achieve them;
An ability to thrive in a fast-paced, entrepreneurial environment and a capacity to remain calm and focused when faced with unexpected challenges;
Excellent interpersonal and communication skills, including strong public speaking skills;
A sense of humility;
A valid Massachusetts Teaching License in Moderate Disabilities, PreK-8, Moderate Disabilities, 5-12, OR School Psychologist, all levels is highly preferred
Fluent Spanish speakers strongly encouraged to apply

To apply:
Internal candidates : If you are currently a member of the KIPP MA team, please apply by emailing your resume to the Recruitment Team at Talent@kippma.org . Be sure to indicate to which position you wish to apply.

External candidates: If you do not currently work for the KIPP: MA team, please visit our job board at http://kippcareers.force.com/jobboard?site=Massachusetts and complete an online application.

Compensation
Compensation is commensurate with experience and includes a comprehensive benefits package.

KIPP MA is an employment at-will organization.

KIPP Massachusetts, KIPP Academy Lynn, and KIPP Academy Boston are equal opportunity employers . We do not discriminate on the basis of race, sex, color, national origin, gender identity, religion, creed, ethnicity, sexual orientation, mental or physical disability, age, ancestry, special need, proficiency in the English language, or a foreign language. We are committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.

[ Reply to This ]        2717

 Housing Conflict Resolution Specialist 
 by Editor  01/05/16 
Location: WA 
Expires 01/30/2016 

Housing Conflict Resolution Specialist
Volunteers of America Western Washington - Everett, WA

The Volunteers of America Dispute Resolution Center is a not for profit mediation and conflict resolution program. We utilize client centered conflict resolution practices to assist individuals and families in stabilizing housing, family relationships and employment. Learn more about us at www.voaww.org/drc .

We are currently seeking a Housing Conflict Resolution Specialist to complete our housing services team. We are looking for applicants with strong conflict resolution skills to assist families in resolving housing disputes. Responsibilities include building collaborative working relationships with countywide housing partners, providing conciliation and training support to prevention navigators and mediating disputes for families at risk of losing housing.

POSITION DEION

TITLE: Housing Conflict Resolution Specialist
CLASSIFICATION: Full time
LOCATION: Dispute Resolution Center
IMMEDIATE SUPERVISOR: Housing Program Manager
ASSOCIATION: Volunteers of America
DATE OF DEION: January 2016

GENERAL FUNCTION :
The VOA-DRC Housing Conflict Resolution Specialist (HCRS) provides outreach to the Landlord Engagement Specialist, Prevention Navigators and non-profit housing providers regarding the availability of the mediation and conciliation services. Referrals may be made by the Landlord Engagement Specialist, Prevention Navigator, housing provider or case manager to the HCRS to assist in preventing homelessness due to a dispute with a landlord or property management personnel. When appropriate, the HCRS will provide a facilitated conversation with the tenant and navigator or case manager to assist them in working through differences to avoid eviction proceedings. Mediation between landlord and tenant is also available through the HCRS.

QUALIFICATIONS :

  • Conflict resolution background
  • Excellent interpersonal communication skills
  • Ability to deliver conflict resolution skills to groups
  • Low income housing experience a plus
  • Demonstrated sensitivity to the needs of clients experiencing and at risk of homelessness
  • Self-directed and motivated to set own deadlines
  • Computer literacy - Word and Excel preferred

PRINCIPAL ACTIVITIES :

  • Provide outreach to the Landlord Engagement Specialist, coordinated entry navigators, and non-profit housing providers to make them aware of the services offered
  • Receive referrals from coordinated entry navigators, Landlord Engagement Specialist, or Prevention Navigators of high risk families that are at risk of losing their housing due to a dispute
  • Engage non-profit housing providers and/or private market landlords to support entry of high risk families into housing
  • Deliver dispute resolution services to the family and housing provider, engage a CE navigator or other helping professional as indicated
  • Develop a dispute resolution plan to which all parties agree and the responsibilities of all parties are clearly understood
  • Arrange for delivery of Renter Certification Training, as applicable
  • Deliver technical assistance, training, and conflict coaching to CE navigators and non-profit housing providers to build their capacity to assist high-risk families in retaining permanent housing.
  • Participate in data collection and project evaluation and attend Investing in Futures partnership meetings and navigator meetings as requested

Volunteers of America provides equal employment opportunities to all employees and applicants for employment without regard to race, sex, age, sexual orientation, marital status, color, creed, religion, national origin, disability, disability or status as veteran or special disabled veteran, use of trained guide dog or service animal by a person with a disability. We are in accordance with applicable federal laws and in compliance with the Americans with Disability Act, to include HIV Aids and other communicable diseases covered under the Act. Additionally, the agency complies with applicable state and local laws governing non-discrimination in employment.

Job Type: Full-time

Required experience:

  • Conflict Resolution and Mediation: 1 year

Apply here

[ Reply to This ]        2716

 Mediator 1 
 by Editor  01/05/16 
Location: WA 
Salary: $5-7.5K/mo 
Expires 01/26/2016 

Opening Date:    December 28, 2015
Closing Date:     January 25, 2016

It is the mission of the Public Employment Relations Commission (PERC) to prevent or minimize the disruption to public services by the impartial, timely and expert resolution of labor-management disputes.  PERC offers mediation, fact-finding, and arbitration services, training in collective bargaining, and is responsible for processing representation and unit clarification cases, and adjudication of unfair labor practice cases.

POSITION IVE

This position contributes to the mission by performing duties directly related to the core mission of the agency. By mediating and adjudicating labor relations disputes, this position uniformly implements and enforces Washington State collective bargaining laws, maintains impartiality, and expertly provides dispute resolution services.
 

PERC is recruiting for  two permanent full-time positions in the Labor Relations Adjudicator/Mediator 1 (LRAM 1) classification (range 65), with in-training to LRAM 2 (range 69).  These positions are located  in Olympia and/or Kirkland.

LRAM 1  (range 65)       Salary  $5,035 - $6,608  monthly DOQ
LRAM 2  (range 69)       Salary  $5,557 - $7,476 monthly

This overtime-exempt position reports directly to a Labor Relations Adjudicator/Mediator 3 (LRAM 3) and will serve as a presiding officer, mediator and arbitrator to implement statutory procedures for resolution of labor-management disputes involving employers and unions throughout the state.

Duties

Mediation
Conducts fair and impartial mediation of contract, grievance, and settlement of unfair labor practice complaint disputes. Assists parties in resolving disagreements and conflicts. Effectively leads a rational process of highlighting issues, enhancing understanding of divergent interests, and identifying common grounds for a workable solution.

Decision Writing
Prepares written decisions, including findings of fact, conclusions of law and orders. Researches and analyzes legal issues. Applies established legal principles and agency precedents with a commitment to making an unbiased and soundly reasoned decision.


Hearings
Conducts fair and impartial hearings for PERC clientele under statutes regulating labor-management relations between public employers and unions representing their employees. Complies with procedures under the Administrative Procedure Act (APA) or the parties’ collective bargaining agreement. Determines the relevancy of testimony, rules on admissibility of evidence and maintains order in the hearing.

Caseload Management

Appropriately prioritizes and concurrently services multiple, long-term case assignments, integrating many factors into case processing decisions. Ensures accurate, timely and high quality service delivery.
 
Qualifications

Preferred Qualifications

1.  A Law degree or a Master's degree in labor relations, personnel management, or closely allied field, plus three years experience in collective bargaining with major work assignments in negotiations, contract administration or related work as a union or management representative, mediator, arbitrator or educator in the above areas. 
2.  Experience conducting fair, impartial, and orderly hearings, ruling on relevancy of testimony and admissibility of evidence.
3.  Experience writing formal written opinions by organizing the relevant facts, arguments, and conclusions of law in clear and logical sequence, including determination of credibility of witnesses, review of record and legal briefs, and applying established legal principles and case precedents.
4.  Experience with active listening and critical analyzation of issues and underlying interests to identify common ground and suggest innovative solutions while maintaining neutrality.
5. Experience using mediation and facilitation skills, patience, persistence, and persuasion to manage negotiations and encourage parties to resolve disputes.
6. Experience applying knowledge to diverse and changing work structures and type of public employers.

Key Position Qualities

Collaborative thinker
Critical thinker
Clear oral and written communicator
Independent work management
Caseload/multi-tasking skills
Sound decision making

Supplemental Information

The successful incumbent must have the ability and be willing to frequently travel throughout the state of Washington, and to work hours beyond regular core hours.  This is an overtime-exempt position.  

Application Process:
To apply please submit current resume and letter of interest describing how you meet the preferred qualifications.  Also include names and phone numbers of three professional references.

Applications must be received by 11:59 p.m. on January 25, 2016 at:
(email submission is encouraged)
Public Employment Relations Commission
Diane Tucker
PO Box 40919
Olympia, Washington  98504-0919
Email:  diane.tucker@perc.wa.gov

 
The Public Employment Relations Commission is an equal opportunity employer.  We encourage workforce diversity and welcome applications from all qualified applants.  Persons requiring reasonable accommodation in the application process, or requiring this announcement in an alternate format may contact Diane Tucker at 360-570-7335 or by email at diane.tucker@perc.wa.gov

For more information visit our website at www.perc.wa.gov
 

[ Reply to This ]        2715

 ADR Administration 
 by Editor  12/23/15 
Location: NY 
Salary: $44-71K 
Expires 01/12/2016 

DATE:	December 23, 2015
                           POSITION:	ADR Administrative Assistant
                           (Mediation Unit) TERM:	Permanent
                           LOCATION:	40 Foley Square, New York, NY
                           CLASS LEVEL:	CL 25
                           SALARY:	$43,640 - $70,980 (Depending
                           on qualifications & experience) CLOSING DATE:
                           January 11, 2016
                           VACANCY NO:	16-05


 DUTIES  AND RESPONSIBILITIES: The Administrative Support position provides
 administrative and technical assistance to the Court’s Alternative Dispute
 Resolution  (ADR)  Program.  The  incumbent performs administrative duties
 including:  formatting  and assembling reports; data entry; generating and
 preparing  statistics  for presentation; assembling materials for meetings
 and trainings; drafting and editing program documents; and assistance with
 conferences,  trainings,  and  other  meetings. The incumbent will utilize
 multiple  computer  programs including Word, Excel, Access, and Adobe. The
 incumbent  will  interact  with  visitors  and  mediation  participants in
 person,  via  e-mail, and on the telephone, will answer questions from the
 public  and  the  Bar, and will direct visitors/callers to the appropriate
 person  or  department  within  the  Court. The incumbent will assist with
 mediation   case   management  including  docketing.  The  incumbent  will
 coordinate general activities in the immediate office, including arranging
 for  equipment and facilities maintenance. The incumbent will also perform
 other duties as assigned. The incumbent reports to the Director of the ADR
 Program.

 REQUIRED  QUALIFICATIONS:  To qualify for the CL-25 level, applicants must
 have  one  year  of specialized experience at or equivalent to work at the
 CL-24  level.  Applicants  must also be able to type at least 50 words per
 minute. This position involves heavy public contact and requires excellent
 customer  service  skills.  Applicants must have strong written and verbal
 communication    skills,   excellent   interpersonal   skills   including:
 flexibility,  tact, empathy and the ability to work in a team environment.
 Applicants  must  be  dependable,  display a professional demeanor, and be
 accountable  for  their  work  product. Facility with Word, Excel, Access,
 Adobe,   and  other  computer  programs  is  necessary.  Familiarity  with
 mediation and legal processes are highly desirable qualifications.

 SPECIALIZED EXPERIENCE:
 Specialized   experience   in   progressively   responsible   clerical  or
 administrative  experience  that is in, or closely related to, the work of
 the  position and which has demonstrated the particular knowledge, skills,
 and  abilities  to  successfully  perform  the  duties of the position and
 involves  the  routine  use of automated software and keyboarding for word
 processing, data entry, and report generation.

 APPLICATION  PROCEDURE: To be considered for this position please submit a
 resume  detailing  your  education and work experience, along with a cover
 letter.  The  cover  letter should indicate the position for which you are
 applying  (including  the vacancy number), and identify how your education
 and/or  experience  relate  to  the  duties  and  responsibilities  of the
 position.  Resumes  without the cover letter addressing the qualifications
 will not be considered.

 PLEASE  SUBMIT  YOUR  RESUME  AND COVER LETTER TO: U.S. DISTRICT COURT 500
 PEARL STREET, NEW YORK, NEW YORK 10007 ATTN: HUMAN RESOURCES, SUITE 310
                                  OR  Personnel@nysd.uscourts.gov


 ONLY CANDIDATES SELECTED FOR INTERVIEWS WILL BE CONTACTED

 THE SUCCESSFUL CANDIDATE FOR THE POSITION IS SUBJECT TO A BACKGROUND
 CHECK.

 THIS POSITION IS SUBJECT TO MANDATORY ELECTRONIC FUNDS TRANSFER FOR


 PAYMENT OF NET PAY. APPLICANTS MUST BE UNITED STATES CITIZENS.


 EQUAL OPPORTUNITY EMPLOYER

Cross-posted from Maria Volpe's NYC DR listserv

[ Reply to This ]        2714

 Facilitator 
 by Editor  12/21/15 
Location: CA 
Expires 01/05/2016 

 

 

Current Employees- Please  update resume and complete Internal Application to be considered for a position.

Facilitator II
Position # 15-26114
Position Schedule Regular Full Time 36+ hours
Hours per Week 40
Program Facilitator II (UPLIFT)
Office Location San Jose
   
Job Deion


Job Title:
Facilitator II



Classification: Exempt
 



Job Code: 560



Job Summary

Works independently in the family’s home and a variety of community and/or treatment settings. Demonstrates advanced skills and abilities regarding facilitation, conflict management and mediation of teams. Trains and provides leadership to peers in the blending of clinical care and life domain planning processes. Provides advanced cross-functional team facilitation to support and enhance the efforts of youth and their families/caregivers, the system workers, which are part of the support team, and other individuals in a variety of environments. Provides leadership, facilitation, assessment, and case management services including all related documentation for services planned and provided. Works within the vision, mission and philosophy of the agency



Essential Duties

1. Demonstrates mastery of Facilitator I job deion

2. Develops new community resources to meet the needs of multiple families.

3. Provides advanced facilitation and coordination in the development of individualized services for youth and families.

4. Conducts ongoing assessment of internal and external customers’ concerns, needs and expectations.

5. Participates effectively in internal and external multidisciplinary clinical teams.

6. Provides effective, therapeutic linkages with referral sources, collateral contacts, community resources and program staff.

7. Assists management in the vetting and training of evidence based practices.

8. Understands and implements funding policies/procedures and trains Child and Family Teams in stewardship practices.

9. Models for other staff how to partner with parents of special needs children in order to ensure parent voice, choice and access.

10. Develops and provides internal and external training on such topics as basic facilitation skills, customer service and time management.

11. Supports the line personnel in the development of resources within the community to serve youth and families.

12. Mentors and coaches both levels of family specialists and facilitator I in skill development and job requirements.

13. Acts as a resource for others regarding documentation requirements.

14. Understands and can communicate the roles and relative perspectives of family team, community partners, inter and intra-agency partners, coworkers and management.

15. Ensures the fidelity to the program process in family and staff team meetings.

16. Develops systems to support clear communication between family specialists and others working with the family.

17. Organizes and facilitates complex projects and activities.

18. Actively seeks clinical information as needed. Seeks and evaluates child’s progress across settings (classroom, group home, etc.) to augment program staff knowledge.

19. Performs other responsibilities, as assigned, to support department/business needs.



Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record.



Education Requirements

• A Master of Arts/Science, Master of Social Work degree (MA/MS/MSW).



Experience Requirements

• Three (3) years of experience with Serious Emotional Disabilities (SED) children, adolescents, and families.

• Experience facilitating the Wraparound process including the development of Wraparound plans and International Conference on Functional Programming (ICFP’s).



Other Specific Requirements:

• Availability to participate in 24-hour on-call program.



Highly Desirable Qualifications:

• Speak, read, and/or write another language is highly desirable.

• Licensed or license eligible or waiverable status in mental health or closely related discipline. 

 


Other Specific Requirements 


• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance, if applicable.  


• Valid California Driver's license with two years experience driving and clean driving record may be required. 


 


Work Environment/Conditions 


Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 


 


While performing the duties of this job, the employee may be required to use hands to handle or feel s, tools or controls; reach with hands and arms; and taste or smell. 


Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 


 


In addition, this position requires standing, sitting, walking, climbing and kneeling.  


 


Employee Statement of Understanding 


I have read and understand the job deion for my position. I am able to perform all of the essential functions of this position. I agree to successfully complete all required training indicated for this position. I agree to keep all of my required certifications and licenses current and up to date and provide proper documentation of the same to the Human Resources Department. I agree to comply with all Agency policies and procedures. I agree to comply with the agency compliance plan and all laws, rules, regulations and standards of conduct relating to my position. As an employee, I understand my duty to report any suspected violations of the law or the standards of conduct to my immediate supervisor. As an employee, I will strive to uphold the mission and vision of the organization. All employees are required to adhere to the values in all their interactions with youth and families and fellow employees. 

Apply here.

[ Reply to This ]        2713

 Case Manager 
 by Editor  12/21/15 
Location: DC 
Salary: $58-75K 
Expires 12/23/2015 

Job Title:  Case Manager
Agency:  District of Columbia Courts
Job Announcement Number:  MDDR-2015-0021

 

SALARY RANGE:
$58,000.00 to $75,395.00 / Per Year
OPEN PERIOD:
Tuesday, December 1, 2015 to Tuesday, December 22, 2015
SERIES & GRADE:
JS-0986-10
POSITION INFORMATION:
Permanent - Full-Time
PROMOTION POTENTIAL:
10
DUTY LOCATIONS:
2 vacancies in the following location:
Washington DC, DC View Map
WHO MAY APPLY:
United States Citizens or individuals lawfully admitted for permanent residency or authorized by Immigration and Naturalization Service to work in the U.S.
SECURITY CLEARANCE:
Other
SUPERVISORY STATUS:
No

JOB SUMMARY:

About the Agency

The Child Protection Mediation (CPM) Case Manager and the Family Case Manager positions are located in the Family Branch, which is responsible for Domestic Relations Mediation, Community Information and Referral, Child Protection Mediation, the Program for Agreement and Cooperation in Contested Custody Disputes (PAC), and other related initiatives.

The Child Protection Case Manager position is primarily responsible for overseeing and managing a caseload of child abuse and neglect cases that have been referred by the Family Court to mediation, and supervising mediation sessions.

The Family ADR Case Manager position is primarily responsible for overseeing and managing a caseload of domestic relations cases that have been referred by the court to mediation, and for supervising the mediation sessions. The tour of duty for the Family Case Manager may require an occasional Saturday shift.

KEY REQUIREMENTS

  • A background and/or security investigation is required.
  • Probationary period of one (1) year.
  • Fingerprinting is required if selected for CPM Case Manager position.

DUTIES:

Back to top



The Child Protection Mediation (CPM) Case Manager is responsible for but not limited to the following (ONLY 1 POSITION IS AVAILABLE):

  • Manages a caseload that consists of contested child abuse and neglect and child permanency cases. Case issues may involve: abuse, neglect, custody, guardianship, and adoption. Manages the daily flow of cases according to child protection case management standards. Supervises cases scheduled for mediation.

  • Oversee the management of all cases, ensuring that decisions made regarding case selection and processing are appropriate and in compliance with established policy.

  • Assign neutrals to cases based on case information, case type, complexity of issues, and expertise.

  • Make appropriate entries in case management systems, and Web Voucher System; close cases and enters case data in database to document ADR activity.

  • Serve as a liaison among attorneys, parents, neutrals, judges, corresponding divisions of the court regarding case information and procedures for matters referred to mediation.

  • Assist in the training of interns and new staff on the policies and procedures of the child protection mediation program.

  • Assist in the planning and developing of internal procedures to improve the daily operations of the child protection mediation program.


The Family ADR Case Manager is responsible for but not limited to the following (ONLY 1 POSITION IS AVAILABLE):


  • Manage a caseload that consists of both contested custody and divorce cases. Case issues may involve: custody, visitation, child support, spousal support and the dissolution of marital property (assets and liabilities).

  • Serve as a liaison among attorneys, litigants, neutrals, judges, corresponding divisions of the Court regarding case information and procedures for matters referred to mediation. Advises on the procedures and policies of the Court and the Family Mediation Program.

  • Assign rooms and checks-in mediation events when neutrals, attorneys and litigants are present.

  • Assist in the training of interns and new staff on the policies and procedures of the Family Program.

  • Assist in the observation and evaluation of neutrals' performance in mediation.

  • Answer questions from the neutrals, attorneys and litigants about legal issues, agreement writing and program policy and procedures.

  • Schedule follow-up mediation events if settlement is not reached and reschedules mediation events if cases do not move forward on scheduled dates.

  • Review and edit draft family mediation agreements.

QUALIFICATIONS REQUIRED:

Back to top

MINIMUM QUALIFICATIONS: A high school diploma or G.E.D with six (6) years of specialized experience in the following; or an associate’s degree with four (4) years of specialized experience in the following; or bachelor’s degree in business, management, public administration, criminal justice, social work or a related degree plus two (2) years of specialized experience in the following: case management experience coordinating, managing and/or tracking cases in a court, legal, or social service agency or office (e.g. non-profit, community agency providing social services, etc.). Documentation of your education must be submitted with your application. ADR or mediation training and experience required (Submit a copy of your ADR or mediation training certificate with your application).


*Applicants please be advised that your resume must clearly describe your relevant experience and that you meet the basic qualifications or you will not be determined qualified for this position.

 

Apply here.

[ Reply to This ]        2712

 Analysts, Disputes, & Investigations 
 by Editor  12/21/15 
Location: TX 
Expires 01/05/2016 

In order to be considered for a position at Duff & Phelps, you must formally apply via www.duffandphelps.jobs

At Duff & Phelps, we stand for the qualities that power sound decisions. And we believe that behind every good decision, you'll find solid thinking, proven experience and valuable insight. But all the numbers and facts in the world mean nothing without a top team of professionals to make sense of them all.

That's where YOU come in - provided you're incisive, entrepreneurial and up for a challenge. We offer an environment where your talent and perspective matter - where you can make a real impact.

Our Disputes & Investigations service line advises companies, individuals, and their attorneys on a broad range of issues in connection with investigations, litigation, mediation and arbitration. Our professionals analyze complex financial issues and valuation strategies and act as expert witnesses on behalf of numerous clients within a variety of industries, solidifying our reputation as a leading provider of insightful and ive financial and economic advice. Clients rely on our technical and industry expertise when dealing with issues related to intellectual property, securities and trading, forensic accounting, and other complex business matters relating to an investigation, dispute or potential dispute.

Join our team and together we'll power the sound decisions that enhance value - yours and ours.

We are looking for analysts to join our team in the Summer of 2016.

Responsibilities:

As a Disputes & Investigations Analyst, you will be afforded the opportunity to work on engagements that include retrospective business valuations, quantification of damages or lost profits from a failed transaction, contract disputes, trade secrets disputes or, lost profits from reasonable royalties related to intellectual property, financial securities valuations in a litigation matter and commercial/shareholder disputes.

  • Providing quality consulting services to attorneys, GCs, and boards of directors to ensure the end product will support thorough and grounded expert financial opinions
  • Creating financial models and cash flow analysis, completing business related valuations and other analyses as dictated by the needs of the client or transaction
  • Developing and/or evaluating damages claims and calculations
  • Providing support to attorneys on key financial, valuation, and business issues
  • Conducting industry research in order to gain an understanding of the drivers that affect value and creditworthiness of the involved parties
  • Drafting of internal and external communications, including client proposals and expert reports
  • Analyzing legal transactions to determine value of assets

Requirements:

  • Currently pursuing Bachelor's or Master’s degree in Accounting, Finance, Economics, Statistics, Business Administration or Management (with a concentration in Accounting or Finance)or an MBA from an accredited college or university
  • Expected graduation date between December 2015 and August 2016.
  • Minimum cumulative undergraduate and graduate (if applicable) GPA of 3.3 OR if your school does not use GPA must be in the top 20% of class.
  • Strong financial modeling skills
  • Thorough knowledge of corporate finance principles and financial statement analysis
  • Strong mathematical, analytical, research, comprehension and quantitative skills as well as strong verbal and written communication skills
  • Excellent time management and organization skills
  • Ability to master new tasks and industries quickly
  • Demonstrated leadership experience and strong personal integrity
  • Ability to prioritize tasks, work on multiple assignments and manage rapidly changing assignments in a team environment
  • Demonstrated commitment to obtaining outstanding results
  • Computer proficiency and ability to maximize applications such as Microsoft Word and Excel


In order to be considered for a position at Duff & Phelps, you must formally apply via www.duffandphelps.jobs.

Duff & Phelps is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

Powering Sound Decisions.

Apply here.

[ Reply to This ]        2711

 Peace Professor 
 by Editor  12/21/15 
Location: CO 
Expires 01/20/2016 

 

Job Deion 

 

Cross-posted from Maria Volpe's listserv

[ Reply to This ]        2710

 Mediation Director 
 by Editor  12/21/15 
Location: NY 
Salary: $53-142K 
Expires 12/31/2015 

NYC COMMISSION ON HUMAN RIGHTS


JOB VACANCY NOTICE

CIVIL SERVICE TITLE: EXECUTIVE DIRECTOR

LEVEL: 01

TITLE CODE NO: 10173 

SALARY: $53,051-$142,430

OFFICE TITLE: Director of the Office of Mediation and Conflict Resolution (OMCR) 

WORK LOCATION: 100 GOLD STREET, 4TH FLOOR NEWYORK, NY 10038

HOURS/SHIFTDAY, 9A.M– P.M.; ON OCCASIONCANDIDATES WILL BE REQUIRED TO WORK EVENINGS AND/OR ON WEEKENDS TO SUPPORT THE DUTIES OF THE POSITION.

Job Deion


The Commission on Human Rights (the Commission) is the agency charged with enforcing the New York City Human Rights Law (NYCHRL) – one of the most expansive civil rights laws in the nation. Through its Law Enforcement Bureau (LEB), the Commission accepts claims filed by the public, and has the power to initiate its own investigations to affirmatively root out discrimination, harassment, retaliation and other violations of the NYCHRL. The Commission’s Community Relations Bureau (CRB) is empowered to take action against prejudice, intolerance, bigotry, discrimination and bias-related violence or harassment through education, trainings, outreach efforts, and other mechanisms aimed at creating partnerships and relationships with stakeholders in the community. Both bureaus collaborate closely to work towards the shared goal of fostering mutual understanding and respect among all New Yorkers and encouraging equality of treatment throughout the City.


Reporting to the Office of the General Counsel, the Director of the Office of Mediation and Conflict Resolution (OMCR) is responsible for exploring and attempting early resolution of cases which are referred by the Commission’s LEB. 


Job Deion:

  • ?  Analyze and research issues involved in the complaints referred to OMCR for possible early resolution in accordance with the NYCHRL and its Rules of Practice. 

  • ?  Prepare a Mediation Guide, forms, and other materials as necessary for the OMCR.

  • ?  Educate the parties about the Commission’s mediation and conflict resolution process.

  • ?  Mediate complaints filed by the Commission to achieve equitable resolutions on

    behalf of all parties.

  • ?  Provide case follow-up and closure.

  • ?  Maintain an agency database and tracking system for OMCR cases and provide

    reports as needed.

  • ?  Maintain up-to-date knowledge of mediation and conflict resolution skills and techniques.

    Performs all duties as needed to advance the work of the OMCR and the Commission.

Qualification Requirements

  • ?  Admission to the New York State Bar and proof that license is in good standing.

  • ?  At least ten years’ experience in the practice of law, and at least four years’ experience

    in mediating disputes.

  • ?  Must be well organized, assertive and able to work independently and collaboratively.

  • ?  Excellent legal research abilities.

  • ?  Excellent project management skills.

  • ?  Strong oral and written communication skills.

  • ?  Must be willing to exercise good judgment and sensitivity at all times.

  • ?  Computer skills including Microsoft Word, Excel and Power Point.

Preferred Skills

  • ?  Strong relationships with organizations and groups serving diverse communities in the City and five years’ experience working with some of the following people and communities: immigrants; people of color; people with limited English proficiency; people living with HIV/AIDS; lesbian, gay, bisexual and/or transgender people; people with disabilities; people with accommodations issues related to pregnancy, disability or religion; and people with criminal or arrest histories.

  • ?  Familiarity with the NYCHRL.

  • ?  Litigation experience a plus.

  • ?  Management experience a plus.

To Apply

For City employees: Go to Employee Self-Service (ESS) - www.nyc.gov/ess and search for Job ID #: 225060

For all other applicants: Go to www.nyc.gov/careers and search for Job ID #: 225060

NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED, SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW.
**NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. ** 

New York City Residency is Required Within 90 Days of Appointment.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Protecting and Promoting Human Rights Since 1955

THE NYC COMMISSION ON HUMAN RIGHTS IS AN EQUAL OPPORTUNITY EMPLOYER

Apply here

 

POST DATE: 12/7/2015 POST UNTIL: FILLED

 

 

 

 

 

 

 

 

[ Reply to This ]        2709

 ADR Program Manager/Executive Assistant 
 by Howard Herman  12/17/15 
Location: San Francisco 
Salary: $55,447 - $90,153 DOE 
Expires 01/08/2016 

The ADR Program of the U.S. District Court, Northern District of California, is seeking a Program Manager/Executive Assistant to support the administration of the Court's ADR Program. POSITION OVERVIEW: The ADR Program Manager/Executive Assistant collaborates with and administratively supports the Court’s ADR Director and ADR Attorney & Mediator in the implementation, evaluation, and management of the ADR Program. The ADR Program Manager/Executive Assistant performs and coordinates administrative, technical, and professional work related to the ADR Program. The work includes both routine administrative tasks and high-level administrative management. The ADR Program Manager/Executive Assistant should have a keen interest in the central goal of the ADR Program: supporting parties to resolve their disputes through mediation, early neutral evaluation (ENE), or other ADR methods. PREFERRED QUALIFICATIONS: Preference may be given to applicants who have: ­- Prior federal district court experience. ­- Demonstrated ability to deliver excellent customer service and to communicate effectively with a variety of people while working under pressure. ­- Experience scrupulously maintaining records and creating statistical reports. ­- Experience suggesting and implementing improvements to processes or programs. ­- Demonstrated ability to successfully manage multiple competing priorities and work with limited supervision. ­- Experience with current versions of Microsoft Word, WordPerfect, Lotus Notes, Excel and Windows 8. For information concerning the application process, and a full listing of job responsibilities and qualifications, please go to www.cand.uscourts.gov/careers.
[ Reply to This ]        2708

 Senior Case Manager 
 by Editor  12/14/15 
Location: CA 
Expires 12/27/2015 

 

Senior Case Manager(

Job Number:

 426456)
  Working for an organization with the size and resources of Kaiser Permanente Northern California means having the potential to positively affect the health and well-being of entire communities. From our financial, business, and IT experts, to our RNs, allied health professionals, and physicians, we work together to provide the best care experience to our members and the communities we serve. As one of the most diverse regions in the country, Northern California offers everything from the majestic Sierra Mountains, to breathtaking Yosemite, to world-renowned Napa Valley. Here, you'll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. As Northern California's largest health plan, Kaiser Permanente provides you with the resources and opportunity to build a rewarding career in an environment that supports your success. Join us.  

Deion

 
Responsible for handling the review process for grievances, appeals, or denials including investigating, preparing and presenting appropriate materials for review. Resolves member concerns in partnership with internal and external departments while ensuring compliance with regulatory rules and timeframes.within mandated timeframes and compliance.
 
Essential Functions:
• Participates in handling the grievances, appeals/ denials process. Ensures appeals are processed in accordance with regulations, compliance standards and policies and procedures. Meets timeframes for performance while balancing the need to produce high quality work related to complex and sensitive member issues.
• Investigates all issues, including collection of appropriate data, preparation and presentation of documents to decision makers. Informs members or their authorized representatives, physicians and other stakeholders of Health Plan's determinations.
• Collaborates with internal staff, other MS Departments, managers and physicians to seek resolution on issues and cases affecting member while ensuring compliance, documentation and enhancing members' experience. Ensures integrity of departmental database by thorough, timely and accurate entry.
• Mentors others in preparation for positions of increased responsibility. Participates in departmental meetings, trainings and audits as requested. Answer questions and manages members on existing / open cases.
• Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job deions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Qualifications

 

Basic Qualifications:
Experience
• Minimum six (6) years of customer service experience OR minimum six (6) years of experience working in a complex health care environment.
Education
• High School Diploma or General Education Development (GED) required.
License, Certification, Registration
• N/A
 
Additional Requirements:
• Strong working knowledge of federal and state regulations, laws and accreditation standards related to health care and managed care organizations.
• Knowledge of member complaint and grievance processing.
• Competent working knowledge of KP Health Plan benefits plan/contracts/systems strongly preferred.Excellent interpersonal, verbal and written communication skills.
• Demonstrated ability to compose high quality, detailed written communication.
• Ability to identify issues, gather and assess information.
• Ability to prioritize work and ensure all compliance elements are met.
• Demonstrated conflict resolution and mediation skills with ability to secure action from multiple stakeholders.
• Ability to use sound judgment and to handle complex issues independently, but with the knowledge and ability to escalate and ask for help when needed.
• Ability to multitask and manage time in order to perform well on long term projects while being flexible enough to assimilate short term projects on an ongoing basis.
• Ability to work with peers in self-managed teams.
• Must be able to work in a Labor/Management Partnership environment.

 

Apply here.

[ Reply to This ]        2707

 Mediator 
 by Editor  12/14/15 
Location: TX 
Expires 12/27/2015 

Mediator
Bashen Corporation - Houston, TX

Bashen Corporation, located in Houston, TX, is seeking independent contractors nationwide to mediate workplace disputes for the firm’s federal sector clients nationally.

The following criteria is required of candidates:

  • Mediators must have a minimum of 5 years of ADR in providing conflict management and ADR-related mediation, facilitation and group facilitation in the workplace.
  • Must have employment law experience specifically EEO related matters and the entire EEO process pursuant to 29 CFR Part 1614 including time frames.
  • At least 3 years of this experience should be with federal agencies.
  • At least 2 years of this experience should include using evaluative and/or facilitative approaches in mediating EEO complaints.
  • Participated in a least three EEO co-mediations with a qualified mediator or five independent EEO mediations.
  • Knowledge of the Civil Service Reform Act and the statutes that the EEOC enforces (For example, Title VII of Civil Rights Act of 1964, as amended; Rehabilitation Act of 1973, as amended; American with Disabilities Act Amendments Act of 2008 “ADAAA”; Age Discrimination in Employment Act of 1967, as amended; Genetic Information Non-Discrimination Act of 2008 “GINA”).
  • Knowledge of the theories of discrimination (for example, disparate treatment, adverse impact, harassment, and reasonable accommodation).
  • Knowledge of remedies including compensatory damages, costs, and attorney’s fees.
  • Must have experience mediating disputes involving both senior executives and labor officials in the federal government.
  • Bachelor degree.
  • Completion of a 20-hour certification/educational program and/or training to conduct equal employment mediations in the federal sector.
  • Mediators must be knowledgeable and experienced in a wide variety of mediation approaches and techniques.
  • Knowledge, skills and abilities to apply different styles as needed.

For consideration, all resumes must satisfy the requirements stated above including hours of training, years of experience and details of federal agency experience.

All final candidates will be required to undergo fingerprinting for background screening.

Only qualified candidates need apply.

Required experience:

  • Mediation: 5 years

Required education:

  • Bachelor's

 

Apply here.

[ Reply to This ]        2706

 Diversity Program Specialist 
 by Editor  12/14/15 
Location: WA 
Salary: $59-74K 
Expires 12/19/2015 

Job Title: DIVERSITY PROGRAM SPECIALIST
Closing Date/Time: Fri. 12/18/15 5:00 PM Pacific Time
Salary: $59,419.00 - $74,273.00 Annually
Job Type: Full-Time
Location: Union Station, Seattle, Washington
 

 

 
 
Under general direction, is responsible for planning, organizing, and implementing assigned programs for the Diversity Programs Office including the Small Business Program (SBP), and Disadvantaged Business Enterprise DBE Program. Assures compliance with applicable federal, state, and Agency regulations and guidelines in the accessibility and administration of contracting opportunities relative to programs; conducts outreach and represents the Agency to internal and external stakeholders in order to cultivate and facilitate active support of the programs; and administers Title VI relative to the investigation and resolution of complaints alleging prohibited discrimination.
 Essential Functions:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
  • Serves as lead for Agency compliance with Title VI; works with interagency teams to develop Limited English Proficiency program and Environmental Justice policies for Agency compliance with USDOT regulations; conduct training, investigate complaints and prepare Title VI submittals to Federal Transit Administration (FTA) including updates to the Title VI Plan.
  • Plans, organizes, and implements assigned program contracting activities; reviews Diversity Analysis Worksheet (DAW) and determines goals applicable to procurement; presents Diversity Program requirements and coordinates networking/outreach component at Pre-Bid conferences; represents division at bid evaluation conferences to assure diversity requirements are properly evaluated and implemented
  • Assures compliance with federal, state, and Agency regulations and guidelines in the accessibility and administration of contracting opportunities for Diversity Division programs; develops mutually acceptable goals on contracts; calculates and administers goals in accordance with regulations and guidelines; participates in pre-bid meetings to deliver division requirements and vision and pre-construction meetings to solidify the division requirements with awarded contractor; and serves as division representative on Contract Evaluation Team.
  • Monitors Prime/General contractor goal attainment relative to commitment and recommends corrective action when appropriate; trains contractor on Flow Down Language issues including prompt pay for contractors and subcontractors; conducts accurate administration of contract terms including commercially useful function (CUF), flow down language, prompt payment, and return of retained funds provisions; conducts site visits and attends contract progress meetings to track and monitor the participation of firms engaged on Agency contracts.
  • Engages small business clients in development of their firms; provides technical assistance for small businesses; conducts mediations between small businesses and prime contractors to create a safe and open environment to air concerns and shared goals; encourages and assists small businesses in registering for Sound Transit’s E-bid System; and develops and conducts small business specific presentations.
  • Creates and conducts community outreach programs to build collaborative relationships with stakeholders that supports and expands the mission of the division; coordinates with Marketing and Communications Department to create a communications strategy and message for the Diversity Division; coordinates and facilitates networking sessions for small businesses and prospective prime contractors; creates presentations using various marketing media; and updates databases to reflect outreach activities.  
  • Performs special duties as assigned by the Director of Diversity and/or the Diversity & Small Business Development Manager; plans, develops and conducts presentations for external stakeholder events; coordinates and facilitates participation of the Director of Diversity and/or Manager as well as selected Executive Leadership Team members in key high-profile external stakeholder events; and prepares Director for meetings and presentations before stakeholders, including researching issues, gathering data, preparing briefings, and developing written and audio-visual materials.
  • Researches trends in the corporate, small business and DBE communities; researches and studies ‘Best Practices’ of multiple governmental agencies and corporate entities to assist in improving Agency programs; researches DBE trends in specific industries in order to ascertain the number/percentage of DBEs in a particular field; and coordinates and assists with the development of the Diversity Program Office Strategic Plan and Scorecard.
 Minimum Qualifications:

Education and Experience:
Bachelor’s Degree in public administration, business administration, accounting, management, or closely related field and four years of management/project management experience (directly related to the assignment) or closely related professional experience, which includes responsibility for contracts and compliance; OR an equivalent combination of education and experience.

Required Licenses or Certifications:
State of Washington Driver’s License.

Required Knowledge of:

  • Principles, practices and standards of diversity programs and functions and of industry principles and practices.
  • State and federal regulations related to area of assignment.
  • Agency policies, procedures, rules and regulations.
  • Program/project management techniques and principles.
  • Construction contracting policies, procedures and administration; as well as procurement and fiscal/budget policies and procedures sufficient to analyze reports and monitor contracts. 
  • Computer applications such as word processing, spreadsheets and statistical databases; methods and techniques for data collection; and reporting standards.
  • Customer service methods and techniques including conflict management and problem solving/investigatory methods and techniques.
  • Modern office procedures, methods, and equipment, including computers.
  • Report preparation.
Required Skill in:
  • Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and a variety of specialized reports.
  • Establishing and maintaining effective working relationships with other division staff, management, vendors, outside agencies, community groups and the general public.
  • Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
  • Applying project management techniques and principles.
  • Preparing and analyzing complex data and numerical computations and comprehensive reports.
  • Responding to inquiries and in effective oral and written communication.
 Physical Demands/Work Environment:
  • Work is performed in a standard office environment.
  • Subject to standing, walking, bending, reaching, stooping, and lifting of s up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather, and physical harm.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
  
It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
 

Apply here.

[ Reply to This ]        2705

 Case Manager 
 by Editor  12/08/15 
Location: NY 
Salary: mid-high 30s + benefits 
Expires 01/05/2016 

Overview: Project Home is a blended program that combines the following services: homelessness prevention for families and individuals at-risk of eviction; support for general short-term housing and social services;  and leadership development and advocacy groups; .  We are part of University Settlement, a community-based, multi-service agency that has served the Lower East Side and Chinatown communities since 1886.
 
The case manager  provides direct services to families and individuals facing housing instability and/or are dealing with a wide range of housing issues including eviction, lack a repairs, lease issues, lack of tenants’ rights information, maintenance of  housing subsides, and assistance with emergency housing issues to name a few .  Direct services include tenants rights counseling, landlord /tenant mediation, advocacy in court or hearings and to secure/ maintain benefits and entitlements, and crisis intervention.
 
Responsibilities:
  • Perform outreach, intake, on-going assessment, to understand tenants’ needs and plan next steps to address housing needs.
  • Mediate with landlords to achieve repairs, prevent evictions, and solve other housing problems; accompany tenants to Housing Court and advocate for fair outcomes  and achieve safe housing conditions
  • Assist with programmatic outreach and community education around housing issues
  • Provide crisis intervention and counseling, rotating 24-hour emergency cell phone coverage
  • Document all services provided to clients in writing; keep client files up to date; and provide regular statistical reporting on outcomes
  • Coordinate with Project Home and other University Settlement staff for quality control and integration of services
  • Assist in designing documents or forms for record-keeping and outreach purposes; assist in program planning, evaluation and administration
  • Assist in outreach and implementation of special projects related to community leadership development, agency advocacy, housing organizing activities, and/or local/state campaigns to address social justice issues at a more macro-level.
  • Conduct outreach to participants, community organizations and housing linkages
  • Perform other tasks consistent with this job deion as assigned by the Director 
 
Qualifications:  
  • Bachelor’s degree required (Social Work or related major preferred, but not required)
  • Bilingual Chinese required (both Mandarin / Cantonese  required)
  • Excellent communication skills (verbal and written)
  • Organization and follow-through
  • Knowledge of housing and social welfare systems in New York City
  • Ability to work within a culturally diverse community and as part of a team
  • Tenacious advocacy skills and a commitment to “case to cause” direct services perspective
 
Hours:  35 hours/week, generally business hours but flexibility required for emergency services.
 
Salary:   Mid to High 30s plus generous benefits package
 
 
University Settlement is an Equal Opportunity Employer

 

Apply here.

[ Reply to This ]        2704

 Alternative Dispute Resolution Specialist  
 by Editor  12/08/15 
Location: VA 
Salary: $50-60K 
Expires 12/19/2015 

Working Title
Alternative Dispute Resolution Specialist  
Role Title
Non-Classified  
Job Open Date
12/04/2015  
Job Close Date
Jobs close at 11:59pm EST/EDT.
12/18/2015
Job Type Detail
Definition
Full-Time Salaried - Non-Faculty- FTS-1  
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?
No  
Hiring Range
$50,000 - $60,000  
Agency
VA Workers Compensation Comm (191)  
Agency Website
Location
Richmond (City) - 760  
Sublocation
 
Position Number
00711  
Job Posting Number
1007250  
Does this position have telework options?
Yes  
Bilingual/Multilingual Skill Requirement/Preference
No  
Type of Recruitment
Definition
General Public - G