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 Student Conduct Officer 
 by Editor  04/21/14 
Location: MN 
Expires 05/03/2014 

Metropolitan State University, America’s premier university for lifelong learning is seeking a purpose-driven leader for the position of Student Conduct Officer. The Student Conduct Officer resolves alleged violations of Metropolitan State University’s Code of Student Conduct by a student or student organization. This office coordinates disciplinary hearings, maintains disciplinary records and oversees the selection and training of judicial bodies.

Responsibilities:
Judicial Officer - Investigate and adjudicate student conduct cases.
Mediator - Provide conflict mediation.
Training - Develop educational materials relating to the Student Code of Conduct and other appropriate regulatory standards.
Maintain a student conduct database and track trends in students’ disciplinary infractions to provide accurate records and comply with governmental statistical reporting requirements.
Work with students who are alleged to have violated the Code of Student Conduct and educate them about their rights and responsibilities within the College Judicial System.
Resolve incidents with students through individual meetings from a student development perspective, which fosters personal growth, intellectual development, and civic responsibility.

Qualifications:
Minimum qualifications:
Education:
Bachelor’s degree in higher education, student development, student conduct, or related field.

Experience:
Minimum of five (5) years of experience directly related to the duties and responsibilities specified.

Preferred qualifications:
Law degree or master’s degree.
Knowledge of the principles and practices of judicial affairs and the ability to utilize these concepts in a student conduct system.
Knowledge of policies and procedures related to federal and state laws impacting student conduct.

Supplemental Information:
The University: Metropolitan State University, a member of the Minnesota State Colleges and Universities System, serves approximately 11,500 students in the greater Twin Cities Metropolitan area. We are the most diverse university in the system, with approximately 33% of our students coming from communities of color. The university offers programs leading to baccalaureate, masters and doctoral degrees. Visit our web site at http://www.metrostate.edu

Salary: This is a Minnesota State University Association of Administrative and Service Faculty (MSUAASF) Range C position with a salary range of $38,460 (minimum) to $66,616 (maximum). Salary is commensurate with education and experience, and is determined by the collective bargaining agreement between the Minnesota State College and Universities (MnSCU) and the MSUAASF organization.

* Employment for this position is covered by the collective bargaining agreement for the MSUAASF which can be found at: http://www.hr.mnscu.edu/contract_plans/documents/MSUAASF_Plan_11_13.pdf

Application: To apply, go to http://agency.governmentjobs.com/metrostatemn/default.cfm

Applications must be received by 11:59 p.m. on Friday, May 2, 2014.

Qualified applicants are required to attach the following documents to their online application:
Cover letter of interest addressing your qualifications for the position.
Current curriculum vita or resume.
Names of four (4) references with addresses, email addresses and telephone numbers. Including two supervisors, one peer, and one direct report.
Transcripts – Valid unofficial copies of your transcript showing conferred/award date; your name and the academic institution’s name/logo are required. We do not accept copy/paste Word documents with a list of courses/grades or DARS reports. If selected for hire, official original transcripts will be required.
If you need technical assistance with submitting your online application, please contact
NEO GOV @ 1-877-204-4442, option 1.

If you have other questions related to this job announcement, please contact Human Resources at
651-793-1283. For TTY call Minnesota Relay Service at 7-1-1 or 1-800-627-3529.

Notice: In accordance with the MnSCU Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to MnSCU’s vehicle use criteria and consent to a motor vehicle records check.

Metropolitan State University is an affirmative action employer. The University does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including transgender status or gender expression, marital status, national origin, citizenship status, age, disability, or veteran's status in employment, education, and all other areas of the University. The University provides reasonable accommodations to qualified individuals with disabilities upon request.

Apply here.

[ Reply to This ]        2361

 Mediation Liaison 
 by Editor  04/21/14 
Location: IL 
Expires 05/01/2014 

Description

Purpose or Summary Statement of Primary Duties and Responsibilities of Position

Provide mediation services to Local School Councils and Principals and other stakeholders served by the Office of Local School Council Relations.

Principal Accountabilities:
Meet with the Director and LSC/PAC Facilitators to discuss the issues at schools experiencing conflict among Local School Council members and between the members and the School Principal
In consultation with the Director, develop strategies to assist Local School Council members and School Principals to resolve their differences and conflicts
Meet with Local School Councils to mediate and assist in the resolution of differences and conflicts among the members
Meet with Local School Councils and School Principals to mediate and assist in the resolution of differences and conflicts between the members and the Principal
Provide training to Local School Council members and Principals on strategies to foster greater communication, cooperation and collaboration among the members and between the members and the Principal
Provide the same services to other stakeholders served by the Office of LSC Relations, including Title I parents, as needed
Qualifications for Job:
The qualified candidate must be a conscientious and motivated self-starter willing and able to perform assigned duties without close supervision. Candidate must be able to perform assigned duties in a manner that is sensitive to different personalities, respectful of the role and authority of Local School Councils and Principals and sensitive to community dynamics and political implications.

Skills and abilities:
Excellent communication skills
Excellent mediation and conflict resolution skills
Ability to use common sense and discretion
Ability to speak Spanish or other languages
Experience and Education Required:
Bachelor’s Degree (Advanced Degree is Preferred) in a relevant field;
Minimum of two (2) years' experience in providing mediation services

Apply here.

[ Reply to This ]        2360

 Director of Office of Conflict Resolution 
 by Editor  04/15/14 
Location: MN 
Expires 05/01/2014 

Job Code and Title (9334) Director Campus/College Level
Position Title Director, Office for Conflict Resolution
Job Code 9334
Requisition Number 190721
Position Category Executive, Administrative, Managerial
Appointment Term A = 12 month
Appointment Type Annual renewable contract (K )
Work Hours
Work Days
Total Hours or % Appointment 100%
Full/Part-time Full-Time
Starting Rate
Department Name Equity/Diversity, VP/V Provost (288A)
College or Admin Unit Equity/Diversity, VP/V Provost
Campus Location Twin Cities
Job Open Date 04-10-2014
Job Close Date Open Until Filled
Internal Promotional Consideration
Required/Preferred Qualifications ***Any offer of employment is contingent upon the successful completion of a background check.***

Required Qualifications:
- Advanced degree such as a J.D. or Ph.D.
- At least three years of experience in two or more of the following: employment regulations and practices, policy application, mediation/conflict resolution services, navigation of higher educational organizations, administration of contested hearings, and/or college teaching.
- Experience working in a large institution with multiple departments and units with competing interests.
- Demonstrated experience in, and an ongoing commitment to, working effectively with and across diverse communities: including people of color, underrepresented groups and new immigrant populations; American Indians; people with both visible and invisible disabilities; women; people of various gender and sexual identities and expressions; and first-generation students from economically disadvantaged backgrounds.
- Exceptional written, speaking and listening skills.
- Strong work habits, organizational skills, and ability to coordinate multiple tasks.
- Effective supervision of professional staff; strong interpersonal skills and familiarity with a variety of approaches and styles in working with conflict.
- Demonstrated experience in working with individuals across all employee groups and with individuals holding different levels of institutional access and authority.
- Demonstrated ability to work collaboratively with others and contribute to the efforts of a diverse team.

Preferred Qualifications:
- Experience with budget preparation and oversight.
- Experience working in a large complex organization.
- Experience working closely with senior-level college administrators and faculty.
- Experience as ombudsperson, neutral, or mediator.
Duties/Responsibilities Provide informal dispute resolution services -- including private consultations, facilitated discussions, and mediation -- to non-bargaining unit faculty, staff, student employees, and administrators with employment-related concerns.
- Work effectively on a full range of employment issues -- compensation, discrimination, discipline, work environment, benefits, etc.
- Assist in locating and understanding University policies
- Administer and revise the University's Conflict Resolution Policies and Procedures
- Identify appropriate University resources and options

Administer an internal, peer-hearing, petition process so that it is accessible and fair to all participants and meets the legal standards for an internal adjudicative process to which courts defer.
- Decide on jurisdictional limits and rule on jurisdictional challenges
- Inform participants of procedures
- Maintain rosters of qualified hearing officers and panelists and provide training for them
- Assist hearing officers in conducting pre-hearing conferences
- Attend hearings, record proceedings, maintain files appropriately

Inform faculty, staff and student employee groups on all campuses in the system about the services of the office. Prepare annual reports on the work of the office. Build relationships and participate in initiatives with other University of Minnesota offices and programs, as well as with other universities. Expand national, as well as the local, awareness of the office.

Manage and supervise a small professional staff.

Work with an Advisory Committee on policy issues to annually evaluate the performance of staff and to conduct a thorough review of the operation of the program every five years.

Provide leadership on systemic efforts to improve the experiences of University employees and provide educational programing on conflict resolution to University faculty, staff, and administrators.
Program/Unit Description The University of Minnesota is seeking a highly qualified, motivated, and creative leader to serve as the Director of its Office for Conflict Resolution. The Office for Conflict Resolution (OCR) is a resource to help University faculty, staff, and student workers resolve workplace disputes -- either through informal problem-solving discussions or a peer hearing process. By listening to faculty, staff, and student employment concerns and offering a range of options to respond to concerns, office personnel promote a culture of engagement and achievement at the University of Minnesota. The Director provides vision, leadership, and management oversight for OCR's programs and services and the office serves all campuses of the University system. This position requires a high degree of independent judgment and discretionary authority in situations that involve system-wide policies and practices. More information about the Office for Conflict Resolution can be found at http://ocr.umn.edu.

The Office for Conflict Resolution is one of several units in the University's Office for Equity and Diversity. The Director reports to the Vice President for Equity and Diversity and is a critical member of her leadership team. More information about the Office for Equity and Diversity can be found at https://diversity.umn.edu/home. This is a full-time academic administrative appointment.

The University of Minnesota is one of the most comprehensive public universities in the United States and is the state land-grant university, with a strong tradition of education and public service. It is also the state's primary research university, with faculty of national and international reputation. Founded in 1851, the University of Minnesota has five campuses -- in the Twin Cities, Duluth, Morris, Crookston, and Rochester -- and also includes extension offices and research and outreach centers throughout the state.
Application Instructions Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Applications will be reviewed beginning May 16, 2014 and will be accepted until the position is filled. Application must be made electronically through the University of Minnesota's Online Employment System at https://employment.umn.edu/. The requisition number is: #190721. Please submit the following documents online: a current resume, a list identifying three references and their contact information if not included in the resume, and a letter setting out how your background qualifies you for this position. If you have questions regarding the position, please contact Barbara Chapin at chapi001@umn.edu. If you have difficulty negotiating the electronic application process, please contact Human Resources at 612-624-8647.

The University of Minnesota is committed to the policy that all persons shall have equal access to its programs, facilities and employment without regard to race, color, creed, religion, national origin, gender identity, gender expression, age, marital status, disability, public assistance status, veteran status or sexual orientation. This document is available in alternative formats upon request at 612-626-7386.
Does this position require a background check? Yes
Apply here: employment.umn.edu/applicants/Central?quickFind=119687

[ Reply to This ]        2359

 Ombudsman 
 by Editor  04/15/14 
Location: NY 
Salary: Part-time 
Expires 04/30/2014 


Position Description

AllianceBernstein is a leading global investment management firm that offers high-quality research and diversified investment services to institutional clients, individuals and private clients in major markets around the world. AllianceBernstein employs more than 500 investment professionals with expertise in growth equities, value equities, fixed income securities, blend strategies and alternative investments and, through its subsidiaries and joint ventures, operates in more than 20 countries. AllianceBernstein’s research disciplines include fundamental research, quantitative research, economic research and currency forecasting capabilities. Through its integrated global platform, AllianceBernstein is well-positioned to tailor investment solutions for its clients. AllianceBernstein also offers independent research, portfolio strategy and brokerage-related services to institutional investors.

Overview:

The AB Ombudsman provides neutral, confidential, informal, and independent assistance to AllianceBernstein employees with the goal of resolving work-related issues. The intention is to help the firm safeguard reputational, financial, human and other company assets and maintain an ethical and fiduciary culture.

The Ombudsman is not an advocate for any individual or organization but an advocate for fairness, who acts as a referral source and aids in answering questions and assisting in the resolution of concerns.

The Ombudsman Office does not replace the formal channels for conflict resolution including Human Capital, Compliance, and Internal Audit. An important aspect of the Ombudsman’s role is to encourage and facilitate the escalation of serious matters through formal channels to senior management so that they can be properly addressed.

The types of issues brought to an Ombudsman’s office include work place conflicts, inappropriate behavior and business practices, compliance issues, questions about policies and procedures, unethical behavior, financial malfeasance, security matter, violations of the law, and health and safety concerns.

An Ombudsman serves as a trusted intermediary between employees and their organization. It is a role that serves in a responsive vs. proactive capacity, meeting the needs of firm employees when requested.

This position at AllianceBernstein is a part-time position with a schedule of 9 AM – 5 PM, 3 days per week.

Job Qualifications:

It is required that all candidates possess the skills and personal attributes needed which include the following:
- Bachelor’s Degree in relevant discipline
- Prior Ombudsman duties in a full or part-time capacity
- Formal training in dispute resolution
- Exposure to or understanding of the financial services industry
- Proven track record of conflict mediation and resolution
- A foundation of confidentiality and a neutral mindset
- An open-minded approach to problem-solving
- Sound communication skills
- Coaching skills to drive independent issue resolution
- Sensitivity to diversity and varying cultures and backgrounds
- An ability to interpret firm policies and practices at a basic level
- Effective at gathering and analyzing information
- A balanced approach to decision making and escalation
- Comfort in working independently with limited peer interaction

Job Description:

The Ombudsman will report to the General Counsel of AllianceBernstein.

Responsibilities will include but not be limited to:
- Hold part-time office hours in New York for both US and non-US employees
- Assist employees to identify, escalate and resolve work-related issues
- Educate employees on the formal channels available to them for support and counsel
- Coach employees on self-initiated remedies to common workplace issues; partner and support the clarification of issues
- Offer support, solutions, and alternatives to employees
- Provide impartial and confidential advice and direction
- Independently make objective judgments as to issue criticality
- Partner with formal channels to gain clarity and understanding of firm policies and practices
- Report aggregate patterns and trends quarterly to the General Counsel, Head of Human Capital, Chief Executive Officer and Audit Committee of the Board of Directors; provide early warning signs on any uncovered organizational concerns
- Ensure the integrity of the office thorough inherent independence and impartiality

Location: New York City, NY United States

How to Apply: Submit cover letter and CV to www.alliancebernstein.com/careers, and search by Job ID 6335

AllianceBernstein is an equal opportunity employer.

[ Reply to This ]        2358

 Resolution Coordinator 
 by Editor  04/15/14 
Location: MT 
Salary: $46-58K 
Expires 04/17/2014 

Position Title: Voluntary Resolution and Outreach Coordinator

*Applications must be received by Midnight Mountain Time on the closing date.

Listing Number:12612-145B

For more information contact:

State Agency:
Labor and Industry
Office of Human Resources - P.O. Box 1728
Helena, MT 59624-1728
Phone:(406)444-3710
Fax:(406)444-3685
TTY:(406)444-0532
E-mail:dliapps@mt.gov

- OR -

Local Montana Job Service Workforce

Position Number(s): 66204003
Openings: 1
Location(s): Helena
Job Status: Full-Time Permanent
Shift: Daytime
Date Posted: 4/1/2014
Closing Date: 4/16/2014
Department: Labor and Industry
Division: Employment Relations
Bureau: Human Rights
Band/Grade: 06
State Application Required: No
Salary: $46,158.00 - $57,697.00
Salary Unit: Yearly
Additional Salary Information:Additional compensation includes $9,672 for benefits and 8.17% of employer contribution to retirement. Applicants’ qualifications are assessed based on minimum qualifications and in accordance to Pay Plan Rules. Successful applicant’s pay is set using the above salary range based on qualifications.

 

Special Information:
The Montana Department of Labor and Industry offers a great work environment and exceptional Benefits all while living and working in beautiful Montana. The work of the Human Rights Bureau is challenging and important. You can view the Bureau's website at www.montanadiscrimination.com.

This position requires extensive statewide travel throughout the year and sometimes on a short notice. Must be able to work irregular hours in tense conflict situations and frequent evening work. This position does not necessarily have to reside in Helena but will travel periodically to the Bureau’s main office in Helena.

The successful applicant must receive positive job references.

Pay for employees new to DLI will be set at a level below salary of current employees with similar qualifications. Following a successful trial period, new employees shall have pay adjusted to a base salary level that is consistent with current employees with similar qualifications. Pay for internal DLI applicants may be higher than listed depending upon his/her individual band placement.

Required applications materials:

• Resume - Include in your resume any education and/or experience that will relate to this position and reflects qualifications for this position. For experience include dates (month and year /start and end), duties performed, reason for leaving the position and your direct supervisor’s name and telephone number.

• Cover Letter – in your cover letter please address the following:

1. The Bureau’s voluntary resolution program enjoys some measure of credibility but has lacked a full-time dedicated coordinator. Please outline three steps you would take to solidify the Bureau’s role in voluntary resolution of complaints and then take it to the next level.

2. The Bureau trains new investigators over the course of several weeks, offers training at staff meetings, and does outreach through requests and Safety Fest. Knowing what the Bureau provides, give a brief description, outline, or overview, of what you believe should be included in an annual outreach and training program for the Bureau.

If claiming employment preference you must submit a copy of your DD-214 showing the character of discharge, Montana DPHHS disability certification, or service connected disability letter. See State of Montana Employment Preference form for more details.

Complete application materials must be submitted by closing date of job posting. Late or incomplete application materials will not be considered. Application materials are accepted via on-line, email, fax, postal mail, or dropped off at nearest MT Job Service. If you have any questions or problems applying for this vacancy, please contact us at dliapps@mt.gov or (406)444-3710.

Duties:
Voluntary Resolution – Handles the Bureau’s more high profile, complex and difficult mediations using facilitative as well as evaluative models. Includes all the tasks associated with a typical mediation such as pre-mediation conference(s), review of position statements/draft agreements, retooling contractual provisions, and finalizing the contract.

Training and Outreach – Develops the Bureau’s annual outreach plan with corresponding outreach materials (e.g., pamphlets, power point presentations, website material). Develops relationships with stake holders to ensure the Bureau is established as the resource for information on eradicating discrimination.

Lead Worker – Serves as a lead worker for the Bureau’s voluntary resolution program. Identifies complaints compatible for resolution services through reviewing complaints drafted by investigators as well as working with the Case Manager on complaints that have been filed. Contacts parties and explains the benefits of voluntary resolution. Assigns investigators to voluntary resolution/mediations in a manner that matches the parties to the particular skill set of an investigator. Trains and mentors the Bureau’s investigators (and conciliator) on behalf of the Bureau. Serves as a lead worker on training and outreach. Internally, coordinates new investigator training as well as training current Bureau staff on a monthly basis on developments in the law and Bureau procedures. Oversees the bureau’s outreach plan and assigns Bureau staff to outreach opportunities.

Competencies:
Must be proficient in all aspects of voluntary resolution procedures, including drafting durable agreements. This position requires a high degree of interpersonal skills with the ability to gain the trust of parties to complaint, as well as the general public. Must excel at public speaking. Must have demonstrated excellent oral and written communication skills.

The Montana Department of Labor and Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities. The core values of this Department are customer focus, individual responsibility, individual growth, ethics in the workplace, and continuous improvement. These values represent the Department’s expectations of staff and the ideal employee is one who embraces these values.

Education/Experience:
Requires a combination of directly related education and experience equivalent to five years. Directly related education is post-secondary coursework in business or public administration, communications, labor/industrial relations, human resources, or a related field. Directly related experience includes experience as an attorney, mediator, or training/outreach coordinator.

There is a preference for education/experience as an attorney.

Supplemental Questions: None Required
Additional Materials Required:
Cover Letter
Resume

Apply here.

[ Reply to This ]        2357

 Injury Claims Specialist 
 by Editor  04/15/14 
Location: MI 
Salary: $52-102K 
Expires 05/02/2014 

Field Bodily Injury Claims Specialist - Detroit, MI-50395

Description

Advance your career at Liberty Mutual Insurance- A Fortune 100 Company!

Are you looking for an opportunity to join a Bodily Injury Claims Team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available. As a Bodily Injury Claims Specialist, you will get the opportunity to use your investigative and negotiation skills in a fast paced environment while protecting our insureds.. This position concentrates on general liability and auto liability with an opportunity to handle both property and injury losses and litigated cases. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual Insurance.

Responsibilities:
Evaluate policy coverage, contact insureds, claimants, attorneys, body shops and medical staff to determine injuries stemming from an accident while determining and establishing reserve requirements.
Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody) to analyze coverage, determine liability, compensability, and extent of damages.
Maintains accurate records and handles administrative responsibilities associated with processing and payment of claims. Records and updates status notes, and documents results of contacts, relevant medical reports and duration information per file posting standards.
Determine need for independent adjusters, cause and origin experts, independent medical examiners, economists, accident re-constructionists, and engineers.
Evaluate claim for potential fraud.
Assess actual damages associated with claims and conduct negotiations to settle claims.
May be involved with litigation as necessary.
Travel is involved roughly 3 to 4 days per week to attend mediations, facilitations on Litigated cases, settlement conference and obtain locus photos in Wayne County.
Qualifications:
Ability to communicate effectively with individuals from all backgrounds and uphold our high standard of customer service.
Thorough knowledge of insurance coverages, contracts, claims handling guidelines, legal and medical terminology.
Experience with homeowner liability and auto liability encompassing injury and property damage losses.
Experience with litigated claims.
Ability to analyze information, such as medical records and legal documentation.
Negotiation and settlement skills.
Bachelors degree required, continuing insurance education desired.
Hard work, honesty, integrity and unwavering business ethics.
Detail-oriented organizational skills in a multi-tasking environment.
Success driven individual who has demonstrated success in a claims adjusting role.
Benefits:

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Pay-for-Performance
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Accidental death & dismemberment insurance
Overview:

We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives everyday.

Responsibility. What's your policy?

Job Claims
Primary LocationUS-MI-Detroit
Schedule Full-time
Salary (Pay Basis)

51,600-101,700
Education Level Bachelor's Degree (±16 years)
Shift Day Job
Travel Yes, 100 % of the Time

Apply here.

[ Reply to This ]        2356

 Claim Specialist 
 by Editor  04/15/14 
Location: VA 
Expires 04/30/2014 

Claim Specialist - GL & BI & Litigation

Location: VA, Richmond Region
Description

Job Summary:
Staffed in an office where the type of claims is highly complex. Conducts claims investigations, determines coverage and liability, and negotiates (settle, authorize or deny payment) to conclusion the claim within authority limits. Recognizes and investigates all cases involving general liability bodily injury and property damage, auto & homeowner's bodily injury, Garagekeeper's liability and coverage related lawsuits. Ensures timely financial transactions, including reserving and review and payment of vendor bills. Handles litigation cases and attends arbitrations and mediations on assigned files.

Role Education and Experience Requirements:
Bachelor’s degree or comparable, progressive work experience
Ability to attain required licensing within 3 - 6 months
A minimum of 6 year’s progressive experience in area of focus preferred
AIC (Associate in Claims) or alternative designation as approved by management
Manages subrogation of claims and negotiates settlements
Anticipates situations and mitigates pro-actively
Handles complex issues
Strong listening and communication skills
Must have good negotiation skills and a good understanding of litigation management.
Have a good understanding of insurance accounting and good decision-making skills
Must have strong organizational and time management skills, as well as ability to effectively adapt to change and manage multiple priorities in a fast-paced, goal/metric-oriented environment.
Due to the financial responsibilities of this position, all candidates will be subject to the credit check process.

Competencies: Role Competencies:

Analytical Thinking/Decision Making - Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.

Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business.

Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Relationship Building - Initiates, develops, maintains, and strengthens partnerships with others inside or outside the organization.

Drive for Results - Continuously focused on achieving/exceeding goals and objectives. Sets high standards of performance; pursues aggressive goals and works hard to achieve them.

Technical Competencies:

Negotiation and Settlement - Knowledge of principles, techniques and practices of negotiation and settlement of claims.

Claims Investigation - Knowledge of how to gather necessary information to determine damage, liability, subrogation and other case-specific issues.

Claims Knowledge - Knowledge of the full spectrum of activities, practices, tools, and considerations for managing the claims adjustment process.

Coverage Evaluation - Knowledge of how to locate policy information and interpret policy language as it applies to a specific claim.

Loss Assessment, Evaluation and Reserving - Knowledge of how to estimate the cost of a loss and to reserve that amount for eventual resolution.

Litigation Management - Knowledge of substantive and procedural law and ability to apply that knowledge to legal negotiation and formal litigation.

Apply here.

[ Reply to This ]        2355

 ADR Mediator 
 by Editor  04/15/14 
Location: Multiple locations 
Salary: $61-79K 
Expires 04/19/2014 

JOB SUMMARY:

The Equal Employment Opportunity Commission (EEOC) is composed of a highly motivated and diverse team dedicated to the agency's mission - to eradicate employment discrimination. Come join us and make a difference.

We are looking for an experienced professional with a background in resolving disputes. As an EEOC mediator, you will mediate cases for the lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination based on race, color, sex, religion, national origin, age and disability.
TRAVEL REQUIRED
Occasional Travel
SOME TRAVEL MAY BE REQUIRED WITHIN COMMUTING AREA
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
U.S. Citizenship
Relevant experience (See Qualifications below)
Males born after 12/31/59 must register with the Selective Service
Travel may be required
DUTIES:
Back to top
As a mediator, you serve as a neutral third party helping employees (or job applicants) and employers resolve charges of employment discrimination in a confidential forum. Employment discrimination issues vary in scope and complexity, but all cases require you to work with the parties to actively listen, openly communicate, and focus on reaching a resolution to the issue. A typical workday may include:
· encouraging the parties to come to the negotiation table by educating them on the benefits of resolving their dispute through mediation instead of investigation and litigation;
· conducting a mediation session by meeting face-to-face with the parties;
· assisting the parties in devising and drafting a settlement document, and
· speaking to interested stakeholders to promote the EEOC’s mediation program.
QUALIFICATIONS REQUIRED:
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In order to be considered qualified, you must demonstrate, in your resumé and responses to the questions, at least one year of specialized experience equivalent to the GS-11 grade level in the Federal service. This specialized experience must establish your ability:
· to use ADR to resolve EEO disputes, such as mediation and other techniques to facilitate communication between parties to break impasses and/or further parties’ understanding of different perspectives and interests in order to successfully guide parties toward mutual agreement, and
· to promote the use of ADR as a vehicle for resolution of employment-related disputes (with emphasis on EEO disputes) through organizing and delivering public presentations about mediation to organizations.

Your application will be evaluated on the following Core Competencies:
1. Ability to analyze issues in dispute and evaluate their importance and susceptibility to compromise
2. Ability to make concise, accurate and persuasive oral and written presentations and provide reports
3. Ability to enter into tense situations and deal effectively with people of varying personality, temperament, prejudices, and personal attitudes
4. Ability to speak to EEO laws and ADR policies, procedures and practices
5. Ability to apply principles, methods and practices of mediation techniques
6. Ability to develop and plan mediation activities and programs

More info here.

[ Reply to This ]        2354

 Case Resolution Manager 
 by Editor  04/15/14 
Location: CO 
Expires 05/06/2014 

Case Resolution Manager (Job Number: 247134)


As a member of Kaiser Permanente Colorado’s team, you’ll be proud of the contributions you make every day. From our RNs, allied health professionals, and physicians to our financial, business, and IT experts, we work together to improve the health of our members, coworkers, and the communities where we work and live. Whether you join us in the metro areas of Denver and Boulder or in Front Range communities from Fort Collins to Pueblo, you’ll enjoy breathtaking natural beauty along with urban flair. The areas we serve offer something for everyone—historic districts, family neighborhoods, and access to some of the best ski resorts in the world. Prepare to be inspired.


Description

Manage the case resolution team including overseeing daily operations of all personnel, productivity, and quality. Provide ongoing guidance to ensure unwavering focus on understanding and resolving member issues. Monitor numerous member experience data reports and modify processes as required through root cause analysis. Create strong relationships with stakeholder departments and provide those departments with critical ME data including real-time data in some instances. Monitor and/or modify/create internal case resolution processes to assure that all Member Experience Guidelines are implemented consistently and with unwavering focus on the member. In addition, assures compliance with federal, state and other regulatory requirements and develops infrastructure, systems, programs, policies and procedures to assure compliance.

Essential Functions:
Oversees all daily operations of the Case Resolution Team including, interviewing, selecting, training, motivating, evaluating, counseling, disciplining and terminating in compliance with EEO/AA goals and personnel policies of the organization.
• Coaches, mentors, supervisors, leads and other key personnel to develop leadership and management skills.
• Manages productivity, budget, quality assurance, policies and procedures, staffing metrics.
• Ensures that all staff interactions are member centric showing empathy and compassion.
• Coaches and counsels staff on member centric behaviors and methods and /or arranges for ongoing coaching for staff.
• Develops strong relationships with key stakeholders: CPMG Physicians, Risk Management, Claims Leaders, Sales Executives.
• Manages new and on-going audits, surveys and reviews, and assures monitoring of, responses to and compliance with all legislative, regulatory and policy requirements for the handling of member issues.
• Oversees the ME and Compliance training program and any PI efforts.
• Develops and manages the case resolution department document management program.
• Oversees and monitors the complete end to end resolution of customer claims issues/ general/ quality of care issues from multiple intake sources and assures all internal Member Experience Policies are implemented.
• Manage and oversee all reporting and data collection needs specific to member experience issue resolution including root cause impacts for all customer segments and for regular and ad hoc reports for ME and compliance, such as reports including productivity, volume, performance metric, and real time issue management.
• Develop and maintain standardized and repeatable process for management and resolution of identified issues to ensure full and timely resolution.
• Develop and maintain a formal tracking and hand-off process between member experience and other functional areas that handle member issues.
Qualifications

Basic Qualifications:
• Four (4) plus years of management/supervisory experience in customer service, project management, operations, or human resources environment.
• One (1) plus years of demonstrated Performance Improvement Plan implementation.
• Experience executing an issue resolution / defect resolution process.
• Experience creating spreadsheet analysis of complex business situations i.e. productivity analysis, cost benefit analysis, volume analysis, etc.
• Experience creating and presenting various topics to leadership groups.
• Bachelor's degree in business administration, health care administration, liberal arts or related field.
• Process modeling / process re-engineering experience facilitating discussions across cross-functional groups.
• Excellent inter-personal relations and verbal communication skills required.
• Excellent conflict resolution and mediation skills with ability to secure action from persons not under their supervision.
• Excellent organization, planning, project, analytical and writing skills required.
• Proficient with Microsoft Excel, Word, PowerPoint and Visio.

Preferred Qualifications:
• Management experience in healthcare environment preferred.
• Master's Degree preferred.
• Certification in Lean, Lean/Six Sigma, or training in other PI principles i.e. act, PDSA preferred.
• Knowledge of legal, statutory and regulatory information and authority, especially with respect to health information preferred.
Primary Location: Colorado-Aurora-Waterpark I 2500 S. Havana St.

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon-Fri

Working Hours Start: 8:00 am

Working Hours End: 5:00 pm

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Manager with Direct Reports

Job: Consulting Services / Project/Program Management (Non IT)

Public Department Name: Member Experience

Travel: Yes, 5 % of the Time

Job Eligible for Benefits: Yes

Apply here.

[ Reply to This ]        2353

 Outreach Coordinator 
 by Editor  04/15/14 
Location: NY 
Salary: $46-55K 
Expires 05/03/2014 

As the first municipal consumer protection agency in the country, the New York City Department of Consumer Affairs (DCA) has ensured that businesses and consumers benefit from a fair and vibrant marketplace for over 40 years. Today, DCA regulates 55 industries and licenses and inspects almost 80,000 businesses throughout the five boroughs. The Department enforces the City’s landmark Consumer Protection Law and related City and State laws; mediates thousands of consumer complaints; and prosecutes law-breaking businesses through our Administrative Tribunal.
DCA is committed to educating, empowering and protecting consumers; holding businesses to high standards of marketplace behavior; and achieving excellence in the delivery of innovative agency programs and services. As a small agency with a big mission, every staff member at DCA plays a critical role in ensuring success.
DCA is seeking a results drive individual to serve as an Outreach Coordinator for the Paid Sick Leave Division (PSLD). PSLD educates employees, employers, government, and organizations about the law. PSLD works with stakeholders throughout the City to ensure compliance and assists with mediation of complaints filed by employees; The Outreach Coordinator will be involved in community outreach and education of services under the Paid Sick Leave Legislation. Responsibilities include, but are not limited to:
• Work closely with the External Affairs division which is responsible for all DCA media relations and community outreach;
• Strategic planning and data analysis when setting up trainings
• Prepare materials/documents, maintain knowledge database and train as needed;
• Conduct site visits to identify appropriate venues and also to do advance work for trainings/forums;
• Liaison with PSLD staff and venue staff on all logistical arrangements; including but not limited to technical set-up (PowerPoint slideshow; projection; Smart Board; microphones; etc.), signage, printed material, translation assistance
• Attend trainings conducted by DCA Legal to learn material that trainers will deliver to employers
• Liaising with trainers to track event metrics and feedback, i.e., attendance, issues of concern, needed refinements to training material(s).


Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.


Preferred Skills
• Leadership skills, including the ability to think and plan strategically and proven success developing and supporting high performing diverse work teams;
• Proficiency in Microsoft Office, major Internet search engines and databases; ability and aptitude to quickly learn new computer programs and technology;
• Excellent written and verbal communication;
• Able to capture and analyze data;
• Ability to read and understand laws and rules;
• Experience in handling multiple assignments with competing deadlines with a high degree of detail and accuracy;
• Multilingual a plus;
• Flexibility in hours.


To Apply
Click "Apply Now" button

A RESUME AND COVER LETTER ARE REQUIRED.
PLEASE INDICATE IN YOUR COVER LETTER HOW YOU HEARD ABOUT THIS POSITION.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
NO PHONE CALLS, FAXES, E-MAILS OR PERSONAL INQUIRIES PERMITTED.
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.


Hours/Shift
9:00AM – 5:00PM


Residency Requirement
PLEASE NOTE: New York City residency is required within 90 days of appointment. However, City employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Apply here.

[ Reply to This ]        2352

 Foreclosure Mediation Specialist 
 by Editor  04/15/14 
Location: FL 
Expires 05/01/2014 

Job Description:

 

Foreclosure Mediation Specialist


What will you do?

You will support the Collections Department in achieving delinquency and default goals by representing the company in various legal actions by attending mediations, trial hearings, and depositions and through other functions.

What responsibilities will you have?

Represent the company in various legal matters, including (but not limited to) mediations, trials and depositions.
Work closely with attorneys on litigation and foreclosure matters.
Prepare for legal appearances by reviewing loan files, production documents and other related materials.
Determine and analyze testimony support needs and locate required documentation through various sources.
Review active cases for changing circumstances and opportunities to prevent or reduce loss.
Support Collections Department as a floating collector, working on a variety of portfolios and applications.
Other duties as assigned.

What kind of people are we looking for?

Responsibility, accountability, creativity, and flexibility are paramount to your success here at Green Tree. On top of that, you will need:

2-4 years foreclosure experience preferred - Knowledge of Florida foreclosure process
Previous legal experience helpful
College degree preferred
Computer experience required - Knowledge of Fortracs, Lenstar, Excel, Word, UCSe and other collections software
Loss mitigation background preferred
Persuasive and professional communication skills
Professional appearance and behavior
Detail oriented/organized style
Ability to work effectively under pressure
Ability to comprehend chain of title, servicing agreements, endorsements, assignments, allonges, notes and related documents
Ability to apply company objectives and investor protocols as they relate to various legal processes
Ability to maintain reserved business demeanor under difficult cross examination
Ability to be punctual and reliable, travel, and work flexible schedule

This position requires a Florida Driver's License, dependable transportation, and the ability to meet minimum company insurance standards. You will work in the office and travel (occasionally) for attendance at a variety of off site venues. Flexible work schedule including evenings, weekends, and overtime is required, with some overnight travel.


We are proud to be an EOE employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Apply here.

[ Reply to This ]        2351

 Mediation Specialist 
 by Editor  04/15/14 
Location: OR 
Salary: Hourly + benefits 
Expires 05/05/2014 


Mediation Specialist
Job#: 244631

Posted: 04/08/2014
Job Type: Full Time
Location: Portland RCO
Department: Litigation
Category: RCO Legal, P.C.
Salary: Hourly
Benefits: Full Benefits
Apply To This Job
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Job Description
RCO Legal, P.C. is currently looking for a Mediation Specialist for our litigation team in dowtown Portland.

RCO specializes in the representation of financial institutions, investors, title insurers, housing authorities and select businesses in all matters related to servicing, mortgage banking, consumer finance, title insurance, real estate finance, and the enforcement of mortgage loans.

The Mediation Specialist is responsible for the set-up, initiation and coordination of the mediation. The Specialist is expected to work within a team environment to complete a high volume of work.

Essential Duties and Responsibilities:

Maintain Mediation Calendar utilizing Microsoft Outlook
Ability to verify Mediation deadlines/sessions using mediation system
Monitor calendar for upcoming mediation sessions and deadlines utilizing Outlook
Notify Attorney in a timely fashion of upcoming mediation dates
Draft correspondence to send to the mediation center, housing counselors and clients
Adhere to specific client requirements
Ability to effectively communicate with attorneys, clients, and other team members
Ability to prioritize workload and work under tight timelines
Ability to successfully calculate future mediation dates and deadlines with the assistance of a date calculator
Communication deadlines with other team members
Other duties may be assigned
Skills/Requirements
High School Diploma or general education degree (GED); and 3-9 months of related work experience and/or training; or equivalent combination of education and experience, preferably in a mortgage or legal setting. Familiarity with file process, working with attorneys, and/or industry experience of paralegal certificate preferred.

Other Requirements:

Ability to maintain records accurately, and prepare reports.
Ability to resolve problems quickly and effectively determine appropriate courses of action.
Must be flexible and have well developed interpersonal skills.
Must be highly organized and self motivated.
Attention to detail is essential
Critical thinking skills
Strong grammar and proof reading skills
Benefits:

Medical, dental and vision
401K
Generous paid time off policies
Hourly compensation
We are an innovative, technologically driven company that leads in multiple industries; law, mortgage banking, and finance. We value the right team fit, so we invest in training the right person and providing ongoing training as the industry changes. If you commit to the highest professional standards, thrive in a fast paced environment, enjoy challenges, and take initiative, our team might be the perfect fit.

Apply here.

[ Reply to This ]        2350

 Equal Employment Mediator 
 by Editor  03/31/14 
Location: CA 
Salary: $56-120K 
Expires 04/06/2014 

SALARY RANGE: $55,529.00 to $119,827.00 / Per Year
Salary includes locality payment of 27.16%.
OPEN PERIOD: Wednesday, March 26, 2014 to Friday, April 04, 2014
SERIES & GRADE: FV-0260-G/I
POSITION INFORMATION: Full Time - Permanent
DUTY LOCATIONS: few vacancies in the following location:
Los Angeles County, CA View Map
WHO MAY APPLY: U.S. Citizens - This announcement is open to US Citizens to include Persons with Targeted Disabilities who meet the eligibility for this special appointing authority. (Please see Required Documents section for more info.)
SECURITY CLEARANCE: Q - Nonsensitive
SUPERVISORY STATUS: No
JOB SUMMARY:
About the Agency

Business Component: Northwest Mountain Region, Deputy Assistant Administrator for Civil Rights, Office of Civil Rights, Los Angeles Regional Office.

 

No Permanent Change of Station (PCS) payments are authorized.

KEY REQUIREMENTS
US Citizenship is required.
Selective Service Registration is required for males born after 12/31/1959.
Some, all or none of the applicants may be interviewed
Occasional overnight travel will be required
Actually duty location is 15000 Aviation Blvd, Lawndale, CA
DUTIES:
Back to top
The incumbent in this position serves as an Equal Employment Opportunity (EEO) Specialist on the Civil Rights Staff, and is responsible for administering and implementing internal programs to ensure Civil Rights and EEO regulations and objectives are met. Supports a complex informal discrimination complaint program that encompasses sophisticated organizational structure as well as an extensive geographical area; works to resolve controversial issues with agency management, employees, employee organizations and community organizations. Serves as a primary advisor to top management officials, supervisors and employees within an organizational component on EEO laws, rules, regulations, policies, programs and EEO matters as a consultant independent of the Civil Rights Director. Advises Regional Service Area Management in the identification of and resolution of complex systemic equal opportunity problems, supports the ADR Program Manager and may perform mediations and facilitation's as appropriate. Is an advisor to managers, supervisors and employees within a region or service area on a full range of Equal Employment Opportunity (EEO) programs, applying knowledge of Federal EEO laws, regulations, Departmental and Agency orders, management directives, executive orders, and court decisions. These EEO programs include, but are not limited to, processing and resolution of Informal Complaints, attempting to resolve them before they reach the formal complaint stage; working and communicating with diverse individuals and management officials at all levels; informing aggrieved individuals and management about the complaint process, their rights in the complaint process and the benefits of mediation, inputting and retrieving information and documents in the Agency's official complaint tracking system; reporting, in writing, the results of inquiries into each case counseled, coordinating and documenting resolution agreements. Participates on MD-715 Assessments, and participating in all program meetings, conferences, training sessions and workshops. Works with collateral duty mediators, coaches, counselors and other staff in support of mediation and counselor programs as well as other Business Plan Initiatives. Provides training briefings and consulting services on specialized EEO issues and methods to diverse audiences throughout extensive area of geographic responsibility, in a variety of settings, requiring travel with overnight stays. Works with local schools, universities and private industry in an educational and outreach capacity. Responsible for maintaining and updating records, spreadsheets, databases and reports as necessary. The incumbent analyzes issues, identifies problems, and recommends solutions. Prepares routine technical correspondence and periodic reports for submission to local and national FAA Civil Rights Offices. The incumbent is also responsible for supporting outreach to applicant pools and special emphasis programs, alternative dispute resolution program and proactive training and evaluation to enhance the work environment. The individual also serves as an advisor to the Civil Rights Director on all EEO matters.

The incumbent at the I pay band performs the duties of the position applying a comprehensive knowledge and understanding of applicable EEO guidelines and principles, with minimal supervision and guidance. The incumbent is recognized as a subject matter expert. The incumbent receives general instructions and direction in terms of broadly defined goals and objectives and experiences a minimal review of work.

More info here.

[ Reply to This ]        2349

 Ombuds 
 by Editor  03/31/14 
Location: DC 
Salary: $106 - 138,136 
Expires 04/03/2014 

SALARY RANGE: $106,263.00 to $138,136.00 / Per Year

OPEN PERIOD: Monday, March 24, 2014 to Wednesday, April 02, 2014
SERIES & GRADE: GS-0301-14
POSITION INFORMATION: Full Time - Permanent
PROMOTION POTENTIAL:14
DUTY LOCATIONS: 1 vacancy in the following location:
Washington DC, DC View Map
WHO MAY APPLY: United States Citizens
SECURITY CLEARANCE: Top Secret
SUPERVISORY STATUS: No
JOB SUMMARY:
Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigrations laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; and join DHS.

Become a part of one of the most challenging and important missions in the country today. The Office of Inspector General (OIG) ensures that all of DHS programs and operations are effective and efficient by conducting audits, and carrying out criminal investigations. In our dynamic work environment you will work side by side with special agents, attorneys, auditors, program analysts and IT experts to prevent and detect fraud, waste and abuse in DHS programs and operations.

Begin an exciting career with The Office of Integrity and Quality Oversight. The Office of Integrity and Quality Oversight oversees matters pertaining to the Hotline, Whistleblower Protection and Ombudsman programs; investigative cases files;compliance and quality assurance; and audit and inspections report quality. IQO ensures that the Hotline, Whistleblower Protection, and Ombudsman programs are transparent and function independently, that internal and external quality assurance matters such as desk audits and peer reviews are executed timely and properly, and the quality requirements for investigative, audit, and inspections reports are fulfilled.

TRAVEL REQUIRED
Occasional Travel
Occasional travel may be requested to facilitate meetings and training.
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
You must be a U.S. citizen to be considered for this position.
A pre-employment drug test is required for this position.
You must sucessfully pass a background investigation.
This announcement may be used to fill one or more vacancies.
Moving Expenses will not be paid
DUTIES:
Back to top

The Ombudsman serves as the principal advisor and designated neutral for alternative dispute resolution and conflict management within Department of Homeland Security (DHS), Office of Inspector General (OIG)that is an impartial and confidential resource, facilitator, mediator, consultant, and dispute resolution practitioner for all DHS OIG personnel (professionals, supervisors, managers, and Senior Executives) seeking informal and early resolution of workplace related concerns related concerns.

Typical work assignments include:

1. Receives complaints, concerns, and questions about alleged acts, omissions, improprieties, emerging or recurring systemic or policy-related problems within the DHS OIG.
2. Develops, evaluates, and discusses options to resolve problems, address concerns, and facilitate communication and transparency amongst internal and external sources.
3. Serves as an informal source to address complaints, concerns or questions from internal and external sources in a fair and timely manner and at the most appropriate supervisory level.
4. Performs ombudsman climate assessments, facilitating, negotiating, and mediating.
5. Educates and trains DHS OIG employees in proactive conflict resolution techniques and to amicably resolve issues.

QUALIFICATIONS REQUIRED:
Back to top
You qualify for the GS- 14 Level if you possess one year of specialized experience at the GS-13 level performing the duties such as:

· Conducting informal inquiries and gathering relevant information from a agency/department
· Performing ombudsman climate assessments, facilitating, negotiating, and mediating.
· Identifying complaint patterns and trends.
· Establishes policies, procedures and guidelines that impact agency-wide alternative dispute resolution activities.
· Preparing or coordinating the preparation of papers and briefings with senior leaders and functional proponents when systemic issues are identified.

Candidates are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in an online job questionnaire. The KSAOs are:

1. Knowledge of the Inspector General Act and other laws, regulations, and policies applicable to workplace disputes, including the evaluation and disposition of complaints, concerns, and questions.
2. Skill in mediation, facilitation, shuttle diplomacy, and other conflict resolution techniques utilized by the organizational Ombudsman.
3. Ability to communicate in writing.
4. Ability to communicate orally.

More info here.

[ Reply to This ]        2348

 Mediation Specialist 
 by Editor  03/31/14 
Location: OR 
Salary: $52 - 67,980 
Expires 04/12/2014 

The City of Gresham is pleased to be recruiting for a professional Mediation Specialist. This position manages, directs and promotes the work of the East Metro Mediation Program.

The Mediation Specialist works in the Office of Neighborhood and Community Engagement and provides a wide range of mediation services to assist people and groups in resolving conflicts. Managing, working with and training neighborhood volunteers and mediators, this position works to resolve community conflicts through meetings, workshops and public information.

Gresham, the fourth largest city in the state of Oregon, is located in the Northwest part of the state between Portland and Mount Hood. Our City boasts a proud, diverse and growing population. This position plays a prominent role in driving our organizational value of public service through its direct constructive engagement with the community.

Position:
The Mediation Specialist will perform direct service and support to members of the community through it works with volunteers and fostering a supportive, collaborative and team-focused work environment. This position reports to the Neighborhood and Community Engagement Manager in the Office of Governance and Management.

The duties of this position include, but are not limited to:

Manages the case load for the program and coordinates cases with volunteer mediators. Schedules meetings and work sessions and manages incoming requests from citizens in conflict.
Designs and delivers training and skill building workshops to neighborhood volunteers to help them gain the skills and confidence to be better leaders in their community.
Mediates employee conflicts within the city organization and through the Shared Neutrals organization of local and federal governments.
Works with Office of Neighborhoods and Community Engagement staff as well as Communications staff to publicize and promote the program to a broader audience.
Designs and delivers training and skill building workshops to mediators; provides ongoing mentoring and supervision to volunteer mediators. Designs and delivers public workshops on conflict resolution skill building.
Seeks opportunities for grant funding and writes and applies for grants. Maintains records and produce quarterly reports for program funders.
Facilitates individual and group meetings upon request and as the program requires.
Develops services and programs to meet changing needs of clients and in accordance with grant requirements including special projects such as Peer Mediation workshops, Parent-Teen Mediation program and Elder Mediation and police referrals.
Builds working relationships with local city, state and county governments to fund and deliver services.
Conducts outreach and education to internal and external audiences and targeted groups.
May make presentations to elected officials on program activities.
Develops and monitors the program budget within available funding.
Serves as coordinator for the Mediation Board of Advisors.

Qualifications:
Knowledge of:

Conflict resolution processes.
Mediation theory and techniques.
Effective program design, coordination and project management.
Governmental operations, structure of service agencies, community resources, and referral agencies.
Basic accounting and budgeting.
Grant application and funding processes.
Mentoring, training and adult learning techniques.
Effective community outreach techniques.
Ability to:

Collect, analyze and report statistical information for use in evaluation of program effectiveness.
Interview clients under stress maintaining confidentiality.
Work with diverse groups of people in an impartial and tactful manner.
Coordinate, train and supervise the work of limited term staff and volunteers.
Communicate effectively, both orally and in writing and in public settings.
Learn the characteristics of the City and surrounding communities.
Prepare clear and precise brochures, articles, flyers, reports and mediation newsletter.
Establish and maintain effective working relationships with other employees, the public and representatives of the media, and other government and community agencies.
Uses computer and software applications for record keeping and public information purposes.
Physical ability to perform the essential functions of the job.
A typical way to obtain the skills and abilities to perform in this role is with a 4 year college degree and an additional 3 years plus of experience in mediation, facilitation, conflict resolution, and processes that meet the standards of the University of Oregon School of Law (ORS 36.155). Experience with recruiting and managing volunteers and community outreach is essential.

Selection Process:
To Apply:

Click "Apply" at the top of this job posting. Please submit all required application materials including; a cover letter, a detailed resume, and a completed application.

A review of all application materials will be conducted to determine the candidates invited to an interview. All employment offers are contingent upon successful completion of a criminal background check.

If you desire a modification of this process to accommodate a disability, please provide your request in writing, or by phone to 503-618-2729, upon submitting the required documents.

The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran’s preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran’s disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.

Please direct any questions about this posting or selection process to 503-618-2729 or HR@GreshamOregon.gov.

For assistance with the online application please contact NEOGOV directly at 1-877-204-4442.

[ Reply to This ]        2347

 Independent Contractor - Mediator 
 by Editor  03/24/14 
Location: OH 
Expires 04/02/2014 

 


Independent Contractor - Mediator ? Help
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Beech Acres Parenting Center, a leader in services to children and families, whose mission is: Inspiring and equipping today’s parents, families, and communities to raise capable, caring, contributing children is seeking an Independent Contract position and will not be a regular employee of BAPC. This position will mediate post and pre decree divorce mediations. These mediations will either be required as part of a decree or will be for a mediation hearing. The Mediation Dept is open from 8:00am-7:30pm, Monday-Friday and on Saturday as needed 9am-1pm. Location: Westside of town: Glenmore Ave.

Minimum professional qualifications required:
· Basic Mediation Training (12 hours)
· Family Divorce Mediation Training (40 hours)
· Domestic Abuse Training (12 hours with Supreme Court)
· A Bachelor’s degree in business or psychology or related field.
· Current Mediation Insurance
· If licensed as a social worker, counselor or attorney, license must be current per Court requirements to mediate.
· Proof of at least 40 hours of co-mediation practicum hours completed within 18 months of training or current status as mediator for at least 2 years.
· Proof of ability to write an MOA. Submit two examples at first interview.

Professional Qualifications preferred:
· Master’s degree in Conflict Resolution, Counseling; Law Degree
· Family mediation experience
· Membership with Association of Conflict Resolution, OR Mediate.com OR AFCC AND Mediation Council
Job Requirements:
· Will schedule to observe one mediation session within one month of hire date (one session= 3, 1.5 hours with client).
· Will complete one mediation session with Manager (total of up to three 1.5 hour sessions).
· Attend 10 hours of CLE’s or CEU’s every 2 years in conflict resolution.
· Be familiar with AFCC Standards of Practice, UMA and adhere to guidelines.
· Write MOA reports as needed.
· Collect fees from clients.
· Give schedule of availability to Intake admin by the 15th of each month for the following month.
· Responsible for completing service tickets and updated session reports at the end of each session.
· Submits invoice(s) to the coordinator of mediation between the 1st and 10th of the month following each month that services were provided.
· Attend case consultation meetings 2 times a year.
· Attend contracting meeting once a year.
· Review BAPC Mediation Reference Manual and keep up to date when provided revisions.
· Understand and work from an ISbP philosophy. Required training provided by BAPC.
· Possess the ability to communicate effectively, proactively and positively with clients, program staff, coordinator and other professionals verbally and in writing.
· Close out cases that are no longer active within 60 days of last seeing clients. Closing out of file includes making sure all paperwork has been submitted as directed.
· Report any incident as outlined in the reference manual and notify the Manager by email/phone.

Interview Process: In order to be considered for this position and once the candidate is considered for a second interview, demonstration of mediation skill is required. A prospective candidate will conduct a mediation session (1.5 hours) with the mediation coordinator as co-lead.
Equal Opportunity Employer

Apply here.

[ Reply to This ]        2346

 ADR Program Director 
 by Editor  03/06/14 
Location: OR 
Salary: $55-60K 
Expires 03/18/2014 

 http://jobs.uoregon.edu/unclassified.php?id=4590

ADR Program Director
Law

Posting: 14028
Location: Eugene
Closes: Open Until Filled

Job Title:  ADR Program Director

Job Location:  University of Oregon School of Law

Reports to:  ADR Faculty Director

Term:  1 FTE Position is renewable each year based on performance, funding and need

Rank:  Officer of Administration

Salary Range:  55-60K (based on 1.0 FTE) to be determined based on experience and qualifications.

OPEN UNTIL FILLED:  To ensure consideration, please submit all requested documents by March 17, 2014.

General Responsibilities

The Appropriate Dispute Resolution (ADR) Center provides a cost effective, exemplary education on the theory and skills used in alternative dispute resolution and analysis.  The ADR Center also houses the Masters in Conflict and Dispute Resolution Program (CRES) offering students the opportunity to pursue graduate-level study in conflict and dispute resolution with or without a legal focus.

The ADR Program Director is the lead administrator of the law school’s ADR Center.  The ADR Program Director reports to and provides executive support for the ADR Faculty Director and is responsible for the growth and day-to-day management of the ADR Center.  Candidates should have a passion for working with and mentoring students and expanding a top-flight academic program.  The position requires excellent communication and leadership skills and an ability and desire to establish and maintain productive, collaborative relationships with students, law faculty and staff, and University of Oregon colleagues. 

The position will be 1.0 FTE, annually renewable depending on performance, funding, and need.  This position has leadership responsibilities for: program communications, budget management, annual events, student support, program development, office administration, and all staff and student work.

Major Duties

35% Administer ADR Program

  • develop and administer the budget, in consultation with the Associate Dean for Finance and Operations and the ADR Faculty Director

  • serve as a liaison to departments such as the library, technology department, career center, and others

  • organize a vibrant program of professional and social activities for ADR students and coordinate event logistics, including orientation

  • assist with administrative aspects of the ADR curriculum to facilitate timely and appropriate approvals, scheduling, and contracting

  • supervise all staff and student work associated with the ADR Center

  • provide executive support for the ADR Faculty Director

25% Communications

  • develop specialized marketing for ADR programs, including writing and distributing printed materials, creating and updating Web materials, and advertising

  • design and execute a U.S. News and World Report marketing strategy

35% Student Support

  • advise ADR students on academic and related matters during their time at the law school including course sequencing and supervision of written work

  • oversee ADR Fellows Program

  • administer scholarship funds and application and distribution processes

  • provide logistical support for ADR classes as needed

5% Development

  • seek grants and scholarships for ADR programs or students

  • maintain connections with alumni of the ADR Program, in coordination with the law school’s development, alumni and career center staff

Job Qualifications/Requirements

Required:

  • Undergraduate degree from accredited post-secondary school

  • Three years of professional work experience

  • Strong writing and editing skills

  • Demonstrated strong organizational, administrative, and interpersonal skills that indicate the ability to work as part of a team or independently

  • Demonstrated ability to work effectively and utilize a range of communication channels with diverse groups of students, faculty, administrators, staff, and members of the bench and bar from a wide range of backgrounds

  • Demonstrated proficiency in Word, Excel, Powerpoint, and Outlook (or similar software)

  • Ability to travel independently, locally, regionally, and nationally by various means of travel

Preferred:

  • J.D. from an accredited law school, Masters in Conflict and Dispute Resolution, or significant experience working as an administrator for an academic program

  • Experience building or directing a law school degree program

Application Procedures

To apply, submit a cover letter, resume, and contact information for three professional references to:  Jill Elizabeth, Personnel & Academic Support Coordinator, Attention: ADR Program Director Search, 1221 University of Oregon, Eugene OR 97403-1221. 

For more information about University of Oregon School of Law, please visit our website at www.law.uoregon.edu

Note: Final candidate must successfully complete a criminal background check.  This position is contingent upon funding. 

The University of Oregon is an AA/EO/ADA institution strongly committed to cultural diversity.

Office of Affirmative Action & Equal Opportunity · 677 East 12th Ave., Suite 452 · 5221 University of Oregon, Eugene, OR 97403-5221
Office (541) 346-3123, Fax (541) 346-4168, Jobline (541) 346-2957 · This announcement is available in alternate formats upon request. 
If you are a qualified applicant with a disability and need accommodation with the application process, please contact us for assistance.

[ Reply to This ]        2345

 Peer Case Manager 
 by Editor  03/03/14 
Location: MA 
Expires 03/15/2014 

More information about this job:
Overview:
The WISR Peer Case Manager will empower and support individuals who are reentering society from incarceration through intensive case coordination for program participants. The Case Manager will work with program participants to develop and implement treatments that empower the participants’ transition and reentry into the community by supporting their recovery, employment, education, housing and wellness needs. Peer Case Managers promote participants’ self-determination, decision-making, and community transition through their own lived experience successfully transitioning from jail or prison into the community. Peer Case Managers provide expertise and consultation to the entire team to help create a culture in which each participant’s point of view and preferences are recognized, understood, respected, honored, validated and integrated into the case management, treatment and community self-help services.
Responsibilities:
Provide in-community support, education, training, and reentry planning to program participants utilizing integrated and intensive case management planning and service delivery.
Administer the GAIN screening tool, transition and employment assessments.
Coordinate and communicate with multiple agencies and staff who are participating within the grant, including the Department of Correction, Worcester House of Correction, Worcester Superior and District Court Probation offices, Parole, Edward M. Kennedy Community Health Center, and other community housing, employment and service providers.
Attend all meetings related to the grant or client specific needs or services.
Provide transportation to service recipients within caseload on day of release, and when appropriate in treatment planning.
Work collaboratively with clinical staff to interpret assessment findings, develop an individualized treatment plan, and identify community-based supports that support the client’s goals.
Accurately record and document all meetings, case conferences, and interactions with service recipients in their file to reflect the individual’s progress towards obtaining their service goals, and client outcomes.
Maintains required data through use of ETO, and reviews efforts bi-weekly with project supervisor.
Conduct case conferences as needed.
Provide advocacy for service recipients as required.
Actualize and implement treatment plans for assigned service recipients. Meet with assigned WISR Participants on a weekly basis or at timeframes as defined within each individuals’ ISP to review and document progress within the ISP/treatment plan.
Coordinate community-based services and makes referrals as required.
Assist and participates in social recovery activities and services.
Support the strength-based, client-driven model by empowering the service recipients in conflict resolution and decision-making.
Attend all trainings as assigned.
Attend and actively participates in supervision, staff meetings, and multidisciplinary team meetings.
Adhere to program procedures, guidelines, processes and protocols.
Provide on-call support as required and within the WISR team structure.
Provide crisis intervention and mediation as required.
Ensure that all participants are treated with dignity and respect in accordance with Advocates’ Human Rights policy.
Perform all duties in accordance with the agency’s policies and procedures.
Strictly follow all agency Performance Standards.
Qualifications:
Must have previously been incarcerated and successfully transitioned and lived in the community post-incarceration for at least two years.
Associate’s level degree in social work, counseling or related field required with two years minimum experience working with individuals in the criminal justice system.
Must be able to perform each essential duty satisfactorily.
Ability to communicate effectively verbally and in writing.
Basic computer knowledge.
Ability to develop and maintain satisfactory working relationships with employees and providers.
High energy level, superior interpersonal skills and ability to function in a team atmosphere.
Commitment to Advocates values and mission.
Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport members.

Apply here.

[ Reply to This ]        2344

 Case Manager II 
 by Editor  03/03/14 
Location: CO 
Expires 03/15/2014 

Case Manager II

Division : Mercy Housing
Location : Denver CO US 80204
Property : Decatur Place Apts.
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Education : Bachelor's Degree Preferred
Category : Project/Program Management
Job Description :
The Case Manager II works with the residents to develop appropriate case plans and goals, and provide on-going assessment and support. Assists the resident to utilize community resources to meet individual needs. Works with residents to identify their skills and abilities to promote personal growth. Caseload is larger than that of a Case Manager I. Serves as mentor to Case Manager I.

JOB FUNCTIONS/RESPONSIBILITIES:

1. Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.

2. Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up.

3. Design and implement daily activities that promote Mercy Housing’s program model.

4. Participate in weekly site team meetings.

5. Advocate on behalf of residents (public aid, social security, home services, etc.) and make referrals as necessary.

6. Develop leadership skills in residents and resident involvement in civic life through programs.

7. Participate in organized strategies which enhance best practices and support enhanced quality of resident services.

8. Maintain proper records on case management, petty cash, and/or other activities. All records should include follow-up plans.

9. Maintain files. Meet reporting requirements. Responsible for monthly file audits. NOTE: This file review should occur in all buildings.

10. Obtain third-party providers and coordinate delivery of services for support groups under the supervision of credentialed professionals.

11. Facilitate youth activities and groups (in buildings where families reside).

12. Create, plan, and implement activities; monitor monthly calendar.

13. Attend Local Area Network (LAN) meetings as requested.

14. Enter resident services activity data into the approved data system(s) in a timely manner.

15. Attend all required training to ensure individual and professional growth.

16. Serve as mentor to Case Manager I and assist in their professional development.

Job Requirements :
Education:

Bachelors degree in social sciences or related field strongly preferred; Masters preferred.

Experience:

Minimum of three years experience working with homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse. Understanding of low-income and homeless individuals and their specific needs. Knowledge of crisis prevention, intervention, goal setting, and resolution techniques; match such techniques to particular circumstances and individuals. Assist residents to identify and gain access to the formal and informal supports available in the community.

Abilities:

•Strong organizational skills.

•Basic math and analysis skills.

•Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word.

•Strong verbal, written, and communication skills.

•Ability to achieve expected results with residents.

•Strong conflict mediation and negotiation skills.

•Communicate effectively, both orally and in writing.

•Demonstrate clear, professional boundaries; act in a professional manner.

•Ability to work in team environment.

•Facilitation skills; ability to lead groups.

•Ability to develop case plans.

•Ability to handle potentially volatile situations; conflict mediation and negotiation.

Equal Opportunity

Mercy Housing is an equal opportunity employer and seeks to employ and assign the best qualified personnel in a manner that does not discriminate based on race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status or any other status or characteristic protected by law.

Apply here.

[ Reply to This ]        2343

 Civil Alternative Dispute Resolution (ADR) Case Manager 
 by Editor  03/03/14 
Location: DC 
Salary: $57-$75K 
Expires 03/05/2014 

Job Title:Civil Alternative Dispute Resolution (ADR) Case Manager
Agency:District of Columbia Courts
Job Announcement Number:MDDR-2014-0007
SALARY RANGE: $57,426.00 to $74,654.00 / Per Year
OPEN PERIOD: Tuesday, February 11, 2014 to Tuesday, March 04, 2014
SERIES & GRADE: JS-0340-10
POSITION INFORMATION: Permanent - Full-Time
PROMOTION POTENTIAL:10
DUTY LOCATIONS: 2 vacancies in the following location:
Washington DC, DC View Map
WHO MAY APPLY: United States Citizens or individuals lawfully admitted for permanent residency or authorized by Immigration and Naturalization Service to work in the U.S.
SECURITY CLEARANCE: Public Trust - Background Investigation
SUPERVISORY STATUS: No
JOB SUMMARY:
About the Agency

The Multi-Door Dispute Resolution Division is responsible for the planning, development, and operation of the Alternative Dispute Resolution (ADR) programs.

The Civil ADR Case Manager position works within the Civil Branch. This position is primarily responsible for overseeing and managing a case load of cases that have been referred by the court to mediation or neutral case evaluation, and for supervising the mediation and neutral case evaluation sessions.

TRAVEL REQUIRED
Not Required
RELOCATION AUTHORIZED
No
KEY REQUIREMENTS
A background and/or security investigation is required.
Probationary period of one (1) year.
DUTIES:
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Manages a case load that may progresses through the Civil, Landlord & Tenant, Tax, Tax Lien, or Probate (L&T, Tax, and Probate) programs. Responsibility for a case begins after the scheduling conference and ends when a case is withdrawn, dismissed, settled, or set for pre-trial conference. Serves as liaison among attorneys, litigants, neutrals, judges, corresponding divisions of the Court, and the Information and Technology personnel regarding case information and procedures for matters referred to mediation. Advises attorneys, neutrals, and court personnel on the procedures and policies of the Court and the Division from which cases are referred (subjects may include ethical issues, ADR techniques, and the interpretation of court orders). Reviews status of cases prior to mediation (e.g., inquiring about pending motions from judicial staff, attorneys, and pro-se parties). Determines whether cases are in the best posture for mediation, arbitration or neutral case evaluation.Oversees the mediation center proceedings for the civil mediation and case evaluation events. Assigns rooms and initiates mediation and case evaluation events when neutrals, attorneys, and litigants are present. Decides when it is appropriate to issue an Order to Show Cause or schedules a case for status calendar, for non-compliance with the General Mediation and Case Evaluation Order, and any other specific judicial directives. Communicates, both orally and in writing, D.C. Superior Court ADR theory and practice to foreign dignitaries, officials from other jurisdictions, judges, and the general public. Performs other duties as assigned.

QUALIFICATIONS REQUIRED:
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MINIMUM QUALIFICATIONS:Six years of administrative experience a court environment with at least one year of alternative dispute resolution/conflict resolution experience (part-time professional and/or volunteer dispute resolution experience acceptable) or Bachelor’s degree in a related field and two years of experience in alternative dispute resolution/conflict resolution experience. Equivalent levels of relevant education or administrative experience may be substituted for general experience. Documentation of Education (copy of HS diploma, G.E.D. certificate, or college transcript or degree) must be submitted with your application or your application will not be considered.

To qualify based on education, upload copy of transcript or list of courses with credit hours, major(s), and grade-point average or class ranking.

Education completed in foreign colleges or universities may be used to meet the above requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying.

To qualify for this position, the following must be submitted:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education ( Hish School, G.E. D, college transcript or degree)

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Click the "Submit My Answers" button at the end of the process.

All required documentation must be received by the closing date of the announcement.

For more information about vacancies, visit us on the web at www.dccourts.gov or call 202-879-0496

 

HOW YOU WILL BE EVALUATED:
Your resume and supporting documentation will be reviewed to ensure you meet the minimum qualification requirements. If minimum qualifications are met, each applicant's experience, education and training will be rated using a Vacancy Questionnaire.
To preview questions please click here.

BENEFITS:
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You can review our benefits at: https://jobs.mgsapps.monster.com/dcc/vacancy/preview!benefits.hms?orgId=1&jnum=75

In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as commuter transit benefit subsidy, for a maximum of $120 a month. There are 26 pay periods in the year.

OTHER INFORMATION:
This job is being filled by an alternative hiring process and is not in the competitive civil service.

Please note there is a mandatory one year probationary period for all non-judicial new employees.

All required information must be received by the closing date.

HOW TO APPLY:
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To begin the process, click the "Apply Online" button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Click the "Submit My Answers" button at the end of the process.

REQUIRED DOCUMENTS:
1. Résumé
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, G.E.D. certificate, or college transcript or degree)
AGENCY CONTACT INFO:
Nancy Matos
Phone: 202-879-0496
Fax: 000-000-0000
Email: jobs@dcsc.gov
Agency Information:
District of Columbia Courts
Moultrie Building
500 Indiana Avenue, NW
Washington, DC
20001
US
Fax: 000-000-0000
WHAT TO EXPECT NEXT:
Once your completed application is received, your qualifications will be evaluated to determine your rating. The qualified candidates will be referred to the hiring manager for further consideration and possible interview. It is expected that a selection will be made within 60 days of the closing date of this announcement. All applicants will be notified of the outcome.

More info here.

[ Reply to This ]        2342

 Program Director for Religion and Civic Connections 
 by Editor  03/03/14 
Location: NY 
Expires 03/16/2014 

Program Director for Religion and Civic Connections

The Interfaith Center of New York (ICNY) is a secular non-profit organization that works with hundreds of faith leaders from a broad range of religious traditions. Our goal is make New York and the world safe for religious diversity, by bringing together religious leaders and civic officials to address pressing social concerns. We work to create relationships of mutual respect and understanding among New York City’s faith communities and civic institutions, to educate New Yorkers and others about the city’s relig­ious diversity, and to encourage collaborative civic engagement by New Yorkers of all religious and secular backgrounds.

ICNY’s Civic Connections programs work to build bridges between local religious leaders and secular civic institutions, including the NY State court system and criminal justice agencies. Past and present Civic Connections programs include: borough-based roundtables for religious leaders, judges, and court officials; Family and Faith Reentry Circles of Support; and domestic violence prevention training for religious leaders.

Hours: Full-time (40 hours per week)

Salary: Commensurate with experience

Start date: March 15, 2014

Job Description:

The Program Director for Religion and Civic Connections will be a highly motivated, accomp­lished individual with the ability to develop and implement a core set of ICNY programs, as well as a range of related skills in grant writing, community organizing, and public outreach. His or her responsibilities will include:

Develop and implement successful Civic Connections programming. Examples of specific programs may include: facilitating court-based roundtables for religious leaders in all five boroughs; providing support to local congregations for the supervised exchange of children in justice-system-involved families (eg. orders of protection, family court cases); working with Reentry Circles of Support outreach coordinator to build congrega­tion-based programs for parolees and their families; working with partner organizations to offer domestic violence prevention training for religious leaders.

Play a leading role (with support from ICNY’s Development Director and other colleagues) in raising funds for current and future Civic Connections programs. Specific tasks will include: grant writing for Civic Connections programs; development of new programs in this area; prospect research for new funding sources; building and sustaining relationships with foundation funders, government agencies, and program partners.

Report to ICNY’s Executive Director and work collaboratively with other ICNY program and development staff, including regular attendance at weekly staff meetings.

Qualifications:

Bachelors degree from an accredited college/university is required. Masters degree in a relevant field (eg. MDiv, MSW, MPA, etc.) is strongly preferred.
5 to 7 years of relevant work experience, with progressively increasing responsibilities, in nonprofit organizations, civic institutions, and/or government agencies.
Outstanding oral and written communication skills, including substantial grant writing experience.
Track record of success in developing, funding, implementing, and evaluating nonprofit programs.
Ability to work independently and collaborate effectively, maintaining professional standards and demeanor in all situations.
Ability to work effectively with diverse colleagues, partners, and stakeholders, including racially, ethnically, and religiously diverse New Yorkers.
Experience in event/conference planning or community organizing is preferred but not required.
Reliability, thorough attention to detail, and ability to work effectively under pressure of deadlines.
Deep respect for religious diversity is essential, and prior knowledge of NYC religious communities is preferred, but personal religious background/affiliation is neither relevant nor required.

To apply please send substantive cover letter and resume to elly@interfaithcenter.org. Please use email subject line “Civic Connections Application.” Applications will be reviewed as they are received, until the position is filled.

[ Reply to This ]        2341

 Mediation Organization Admin. Director 
 by Editor  03/03/14 
Salary: Part-time, 20hrs/wk 
Expires 04/01/2014 

Academy of Professional Family Mediators
Administrative Director

Job Description
Part-time (20 hours/week)
Salary Commensurate with Experience.

The AD manages the organization’s overall daily operations.  The AD should be highly motivated, have strong problem-solving skills, excellent inter-personal skills, and must be able to work independently and effectively in groups.

Job Duties:

  1. Technology Management:  Oversees network administration; updates organization’s website; optimizes website placement online; maintains an accurate database of members, and ensuring that members are current in paying their dues; provides monthly website reports to Board on information requested by the Board, such as number of hits, problems with website, information most frequently accessed, etc.; ensures our use of appropriate technology for smooth and cost-efficient online processing of member dues, registration fees and other payments; provides semi-annual report to the Board on number (and names) of members who have not paid their annual dues; responsible for researching and providing teleconferencing call-in numbers for committee/Board meetings; purchases equipment needed to ensure the efficient functioning of the organization (including conferences, trainings, etc.); keeps current inventory of all equipment.

 

  1. Conference Management: Subject to conference committee chairs and Board of Directors’ approval, negotiates and contracts with hotels and other conference venues; supervises conference staff; liaises between conference venue staff and organization’s members, including Board members; selects meal and break options consistent with Board-approved budget; handles any problems that arise during the conference, including issues with members’ rooms, equipment for program speakers, and rooms for conference sessions; selects restaurants for conference-approved dinner functions; selects group activities for conference members and their guests; ensures that any needed technological equipment and supplies are available for presenters and for conference support staff.
  1. Financial Oversight:  Develops and manages the organization’s annual budget, in conjunction with the Board Treasurer; provides the board with monthly and year-to-date budget reports; reviews operating costs and suggests cost-saving measures; develops and implements financial policies to ensure financial accountability and transparency; reviews all requests for reimbursement before forwarding same to Treasurer.

 

  1. Board Liaison:  Attends all Board meetings and committee meetings, as needed; takes notes for Committee Chair(s) or Secretary of Board, when requested; liaises with Board members on various matters on “as needed” basis, with prior approval of the Board President.
  1. Public Materials Oversight: Generates/coordinates/reviews all documents released to the general public, in conjunction with Board President and review editor.
  2. Member Liaison:  Is the point-person for any issues or requests that members have, including handling of  members’ complaints or, when appropriate, referring complaint to the Board President for review and resolution; keeps a log of issues/requests/complaints, and provides quarterly reports of same to the Board.

 

  1. Performs other duties and responsibilities as assigned.

Technical Skills Needed:

  1. website management

 

  1. search engine optimization
  1. knowledge of QuickBooks; PowerPoint; Excel; Microsoft Word; WordPress; email distribution and mail merges

 

General Skills:

  1. Excellent time-management skills

 

  1. Excellent writing and verbal skills
  1. Ability to generate and understand financial reports

 

Minimum Educational Requirement:

  1. Bachelor’s degree

 

Experience:

  1. IT, Business, Accounting, and/or other related fields, with a preference given to individuals with not-for profit experience
  2. At least 5 years website management
  3. Conference management experience

Send responses, with resume, to President@apfmnet.org

[ Reply to This ]        2340

 Lead Mediator/Facilitator  
 by Editor  02/24/14 
Location: CA 
Expires 03/03/2014 

Job ID: 101006
Job Title:
Lead Mediator/Facilitator - Administrator I
Time Base:
Full-Time Date Posted:
February 21, 2014Closing Date:
Open until filled
Link to Apply Online:
http://www.csus.edu/about/employment

Description:
With appropriate oversight, a Lead Mediator/Facilitator is responsible for projects with a substantial degree of policy, political, and stakeholder complexity. A Lead Mediator/ Facilitator is expected to fulfill development responsibilities within the Center, commensurate with their professional experience and growth. The Lead Mediator/Facilitator is also expected to work out of the Sacramento office or out of the greater San Francisco Bay area.

- Works as a public policy mediator and facilitator on complex and controversial policy
issues that engage a wide range of stakeholders using processes such as stakeholder
assessment, process design, multiparty consensus-building, dispute resolution/
mediation, public involvement, visioning, and strategic planning. Requires knowledge of
the policy content and relevant political dynamics for each case in order to provide
facilitative leadership, strategic direction, and effective process interventions.
- Manages Center client projects, which includes such activities as guiding program and
business interactions with clients; developing scopes of work, budgets and project work
plans; keeping abreast of projects' contract status and expenditures; overseeing the
project work of Center Associates and Assistant Facilitators; and designing and
implementing a project structure to assure that high quality deliverables are completed on
time and within budget.
- Works as a trainer, coach, and strategist for clients, individual stakeholders, and
stakeholder groups to help build their capacity for collaborative public policy action.
- Prepares and presents written materials that document, analyze, and explain collaborative
public policy development to stakeholders, clients, colleagues, graduate and
undergraduate students, opinion leaders, other professionals, and the public.
- Contributes to the overall health of the Center by assuming organizational responsibilities
such as preparing proposals in response to RFP solicitations, marketing to attract clients
to the Center, coordinating professional development activities for practitioners, and other
Center internal development tasks.

[ Reply to This ]        2339

 Ombudsperson 
 by Editor  02/24/14 
Location: CA 
Expires 03/03/2014 

Ombudsperson-Stanford Medicine - 61918
Description

Stanford University School of Medicine is seeking an outstanding candidate to serve as the school’s Ombudsperson. The Ombudsperson is a designated neutral whose major function is to provide confidential assistance to School of Medicine community members, including faculty, staff, students, post-doctoral scholars, clinical fellows and residents, in any work related or academic dispute or concern. As an expert in informal conflict resolution methods and systems approaches to dispute handling, the ombudsperson acts as an independent source of expertise and access.

Responsibilities for this position include:

·Manage the Office of the Ombudsperson: Maintains function and structure of the Ombudsperson’s Office in accordance with the professional standards and Code of Ethics of the International Ombudsman Association. Maintains a system for evaluating the types of cases that come to the Ombudsperson. Maintains budget, goals, program and direction of the office at the School of Medicine so it conveys a neutral and confidential safe environment.

·Dispute resolution: Facilitates confidential meetings with School of Medicine community members. Manages resolution of disputes among multiple parties, none of whom report directly to the Ombudsperson. Acts as a designated neutral, understanding and interpreting university policies and procedures, generating creative options to solve problems while helping visitors to the office evaluate such options and coach the visitor to negotiate or communicate in ways designated to resolve the problem.

·Acts as a shuttle diplomat – conducts direct negotiation, obtains information for the visitor, and develops cooperative strategies with physicians/faculty, managers and others for conflict resolution, informal fact-finding and mediation of conflicts where appropriate.

·Risk management: Recognizes situations and issues that pose potential legal liability such as discrimination and harassment and works with managers within the limits of the role of Ombudsperson to informally investigate, mitigate, correct or prevent such situations. If necessary, serves as a crisis manager.

·Organizational outreach and education: Conducts ongoing information sessions about the functions and protocols of the Ombudsperson's Office. Designs and assists in teaching school-wide respectful workplace briefings and workshops for faculty and staff as well as classes in workplace conflict resolution.

·Policy analysis and feedback to upper management: Analyzes trends or recurring issues and if possible, makes recommendations for changes in policies and procedures. Provides an early warning of new areas of organizational concern, make systems change recommendations to the Vice Dean of the School of Medicine.

Qualifications

The Ombudsperson must have a comprehensive understanding of and experience in informal approaches to conflict management, dispute resolution methodologies and goals as well as a reality based understanding of conflict resolution. The Ombudsperson must have extensive training and experience as a mediator and ombudsperson. An advanced degree in a related field such as J.D., Ph.D., or M.D. is required.

If not currently certified in mediation, within the first year of employment the successful applicant must become certified in mediation and Ombudsperson Training 101, 202, given by the International Ombudsman Association.

Preferred:

A broad knowledge of a medical center environment and culture is highly desired.

A legal background in employment law or legal mediation would be helpful in assessing the various legal issues that frequently come to the attention of the Ombudsperson, although the role does not involve the practice of law.

Experience in social work or psychological work as a therapist or counselor is also useful in adapting and responding to a variety of visitors, many of whom are under a great deal of stress.

Job: Administration
Location: School of Medicine
Schedule: Full-time
Job Grade: 3P4

Apply here.

[ Reply to This ]        2338

 Case Manager 
 by Editor  02/24/14 
Salary: $35-42K 
Expires 03/04/2014 

Case Manager

The contractor performs the services set forth below under the general direction and supervision of the Prince George's County Department of Social Services, Community Services Division. This position is located in Housing and Homeless Services which provides prevention and intervention services to individuals and families who are homeless or at imminent risk of becoming homeless. The contractor shall serve as a Case Manager and is responsible for intake and assessment, case management, conflict resolution, follow-up and monitoring, programmatic and fiscal reports, and HMIS data entry. Duties include but are not limited to the following:

1. Interview customers applying for service, complete the application, collect supporting documentation and determine eligibility accurately and timely.

2. Develop and monitor an Individual Service Plan in partnership with eligible participants.

3. Assess and refer to other services (SSI, Food Stamps, Medicaid, Employment Assistance, financial planning, budgeting, literacy, computer skills, parenting skills, etc) as appropriate.

4. Make appropriate referrals for external support services as appropriate (i.e.; psychological assessments, individual/family counseling, job development, education, mainstream benefits, vocational training, and credit repair).

5. Encourage customers to follow through with responsibilities (i.e. paying rent on time, completing necessary forms, etc.)

6. Attend meetings with customers and serve as advocate/mediator when appropriate (i.e.; teacher parent conferences and tenant landlord disputes).

7. Provide linkages to resources as needed (i.e.; food, transportation, clothing, furniture, and permanent housing leads).

8. Maintain case records in accordance with federal, state, county and departmental standards.

9. Prepare daily, weekly, monthly, quarterly and annual reports as needed to meet funding and other programmatic requirements.

10. Adhere to agency standards of excellent customer service.

11. Attend training necessary to become proficient in the management of the Homeless Management Information System (HMIS) and update data on program participant service records accurately and timely.

12. Develop and maintain partnerships with key community and organizational groups.

13. Other duties as assigned.

Requirements:

Evening / weekend hours

Bachelors degree

3 years of human services or housing program experience

Bi-Lingual (Fluent in English and Spanish - both oral and in writing)

Preferences:

Mental health, substance abuse, or homeless experience

Masters degree

How to apply
Please email Resume to: Beverly.Bruce@maryland.gov or via fax to: Attn: B. Bruce/ CSD -- 301-909-6331

805 Brightseat Road, Landover, MD, 21012, US
Details
Education requirements
4-year degree, Masters Degree Preferred
Languages needed
English, spanish
Level of language proficiency
Ability to read and write in English AND in Spanish
Employment type
Full time
Contract
Professional level
Professional
Salary range (annual, U.S. $)
35,000 - 42,000
Salary details
Salary commensurate with experience
Benefits
Medical

[ Reply to This ]        2337

 Ombudsperson 
 by Editor  02/24/14 
Location: CA 
Expires 03/26/2014 


Ombudsperson
Pasadena City College

Classified Management Position #034
Exempt Position: This is an exempt position not subject to overtime pay. Management earn 22 vacation days per fiscal year.

DEFINITION:
Reporting to the President/Superintendent, the Ombudsperson is a designated neutral or impartial dispute resolution practitioner whose major function is to provide confidential and informal assistance to constituents of the college community, which includes students, staff, faculty, and/or administrators. Serving as a designated neutral, the Ombudsperson is neither an advocate for any individual nor the organization, but rather is an advocate for fairness, who acts as a source of information and referral, and aids in answering individual’s questions, and assists in the resolution of concerns and critical situations. In considering any given instance or concern, the point of view of all parties that might be involved are taken into account. The Office of the Ombuds supplements, but does not replace, the College’s existing resources for formal conflict resolution.

The Ombudsperson function is independent of existing administrative structures and reports directly to the president. The Ombudsperson does not accept notice on behalf of the college. While maintaining confidentiality of communications with inquirers, the Ombudsperson may prepare a periodic report to the college community. Based on anonymous aggregate data, this report discusses trends in the reporting of issues or concerns, identifies patterns or problem areas in existing policies and practices, may recommend revisions and improvements, and may assess the climate of the campus.

CRITICAL SKILLS AND CHARACTERISTICS:
• Communication and Problem-Solving Skills - The Ombudsperson must have outstanding communication skills and be able to communicate effectively with individuals at all levels of the organization, as well as, with people of all cultures. It is imperative that the Ombudsperson has excellent problem-solving skills and be able to gather information, analyze it and, as necessary, help the inquirer develop appropriate options and actions.

• Decision-Making/Strategic Thinking Skills - An Ombudsperson must be aware of how all decisions might impact the inquirer, as well as other stakeholders and the university/college. An Ombudsperson must know how to proceed with issues, and help the inquirer assess who should be involved and at what stage.

• Conflict Resolution Skills - An essential element of the Ombudsperson’s role is that of facilitating the resolution of conflict between parties. It is important that the Ombudsperson have a thorough understanding of what leads to conflict, the nature of conflict, and methods of resolution. The skills used to assist inquirers to resolve their conflicts include:
• Helping people learn how to deal with the matter directly if they wish to do so.
• Serving as a facilitator between the parties via shuttle diplomacy.
• Informally bringing the parties together and serving as a facilitator or mediator approaching the conflict issue generically within the larger environment (especially when the inquirer is afraid of retaliation).
• Influencing systems change which could obviate the individual problem.
• The Ombudsperson may also have the ability to help the inquirer determine which conflict resolution method would be appropriate for the specific situation.

• Organizational Knowledge and Networking Skills - The Ombudsperson must be knowledgeable about the college or university, its structure, culture, policies, and practices. The Ombudsperson must have excellent networking skills, understand and participate in collaboration with others, and be able to establish and maintain broad contacts throughout the organization.

• Sensitivity to Diversity Issues. The Ombudsperson must be sensitive to dealing with individuals from a wide variety of backgrounds and cultures. The Ombudsperson must be open, objective, and must seek to understand issues from multiple perspectives. The Ombudsperson should be innovative in developing options that are responsive to differing needs.

• Composure and Presentation Skills - The Ombudsperson should maintain a professional demeanor, should have strong presentation skills, and should be able to organize and communicate information to groups of varying size and hierarchical levels in the organization.

• Integrity - The Ombudsperson should have a reputation for integrity and for dealing fairly, effectively and in a timely fashion with all constituents. The Ombudsperson office is based on the assurance of confidentiality to the extent to which the law allows. Therefore the Ombudsperson must keep information confidential in accordance with the Code of Ethics and Standards of Practice of the International Ombudsperson Association.

• The Ombudsperson should not be risk-averse and should understand that this position may, on occasion, challenge even the highest levels of the administration in an effort to foster fair and just practices.

ACCOUNTABILITIES:

Dispute Resolution, Consultation, and Referral
• Provide impartial and confidential conflict resolution services to members of the campus community.
• Remain independent, neutral and impartial, and exercise good judgment.
• Assist inquirers in obtaining and providing relevant information regarding College policies and procedures.
• Assist inquirers in clarifying issues and generating options for resolution.
• Facilitate the inquirer’s assessment of the pros and cons of possible options.
• Obtain the inquirer’s agreement and permission before proceeding.
• Engage in informal information gathering in order to better understand an issue from all perspectives.
• Consult with department managers and appropriate individuals to develop cooperative strategies for resolving concerns and complaints.
• Consult with all parties to clarify and analyze problems, focus discussions, and develop a mutually-satisfactory process for resolution.
• Facilitate group meetings, using diplomacy or negotiation skills to facilitate communication among parties in conflict.
• Encourage flexible administrative practices to maximize the institution’s ability to meet the needs of all members of the campus community equitability.
• Provide referrals to other resources, such as Human Resources, Student Affairs, the Employee Assistance Program, Campus Health Center, Campus Police and Safety, etc.
• Follow up with inquirers as appropriate to determine outcome and further need of assistance.

Policy Analysis and Feedback
• Serve as a campus resource for officials in formulating or modifying policy and procedures, raising issues that might surface as a result of a gap between the stated goals of the institution and actual practice.
• Act as a liaison between individuals or groups and the campus administrative structure, serving as a communicator or informal facilitator, as appropriate, and providing feedback.
• Function as a sensor within the campus community to identify problems or trends that affect the entire campus or significant parts of the community.
• Provide early warning of new areas of organizational concern, upward feedback, critical analysis of systemic needs for improvement, and make systems change recommendations.

Outreach and Education
• Provide ongoing education and communication about the office’s role to all potential inquirers as well as to campus leadership.
• Design and conduct training programs for the campus community in dispute/conflict resolution, negotiation skills and theory, civility, and related topics.

Establish/Maintain Office of the Ombudsperson
• Supervise office staff, as necessary.
• Formulate, manage and monitor the overall goals, direction, programs and budget of the office.
• Ensure the integrity of the office is maintained by all office staff through independence, fair process, neutrality, impartiality, confidentiality, and timely attention to the resolution of issues while treating people with dignity and respect.

Professional Membership and Ongoing Development
• Maintain active membership in relevant professional associations, such as the International Ombudsperson Association, in order to stay on the leading edge of critical Ombudsperson issues, such as confidentiality and privilege.

EDUCATION AND EXPERIENCE:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
• Master’s degree from an accredited college or university in human resources, education, psychology, social science, sociology or a related field.
AND
• Five (5) years of increasingly responsible relevant ombudsperson or dispute resolution experience, preferably in higher education.

LICENSES AND OTHER REQUIREMENTS:
• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

PHYSICAL DEMANDS:
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Will require occasional travel.

ENVIRONMENTAL ELEMENTS:
Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

SALARY AND BENEFITS:
Salary and other terms of employment are competitive. Placement is on the District Management Association Salary Schedule which is available online at www.pasadena.edu.

Generous fringe benefits include fully paid medical, dental, and vision for employees and their families, and life insurance for the employee.

CONDITIONS OF EMPLOYMENT:
• Successful completion of background and fingerprint clearance and TB screening.
• Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.
• Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.
• Board of Trustees approval.

APPLICATION PROCEDURES
The District application and all supporting documents must reach Human Resources by 12:30 p.m. on March 26, 2014. A postmark is not acceptable for this purpose. Applications or supporting documents cannot be submitted electronically or by FAX transmission.

Mail District application and supporting documents to:
Human Resources (C204)
Pasadena City College 1570 E. Colorado Blvd. Pasadena, CA 91106

To access application materials online, please visit our website: http://www.pasadena.edu. Or to request the District application by telephone, call 626.585.7388.

The hiring committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications does not assure the candidate an interview. It is, therefore, important that the application be thorough and detailed. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.

The college president will conduct a final interview and recommend a candidate to the Board of Trustees.

SUPPORTING DOCUMENTS:
For full consideration, applications MUST include all items in the order listed below. An incomplete application packet will not be accepted.
1. Official District application form.
2. A list of at least five references (name, address, phone number and position),including your last supervisor, and at least one of each of the following: peer, direct report, and faculty.
3. A letter of interest addressing the selection criteria and extent of experience listed under “The Representative Duties,” “Knowledge and Abilities,” and “Education and Experience” headings.
4. Professional resume.
5. Official transcripts (required). Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.

Note: It is the applicant’s responsibility to ensure that all application materials are fully and correctly submitted. All supporting documentation should include position name and/or position number. All materials submitted are for this position only and become the property of the District. Materials, including USB flash drives, compact disks and slides, will NOT be returned, copied or considered for other openings.

The College is expecting to conduct initial interviews the week of May 5, 2014 and conduct final interviews the week of May 12, 2014.

ABOUT THE DISTRICT:
Established in 1924, Pasadena City College has been serving the San Gabriel Valley for more than 87 years. PCC enrolls more than 30,000 students each semester and offers 60 academic and 76 Career and Technical Education programs. The main college campus occupies an idyllic 53-acre site, while the Community Education Center and Child Development Center are located in separate facilities. The college is renowned for its high student transfer rate, national mathematics and forensic honors, and extensive study abroad offerings. PCC is accredited by the Accrediting Commission for Community and Junior Colleges of the Western Association of Schools and Colleges. For more information, go to www.pasadena.edu.

MISSION:
The mission of Pasadena City College is to provide a high quality, academically robust learning environment that encourages, supports and facilitates student learning and success. The College provides an academically rigorous and comprehensive curriculum for students pursuing educational and career goals as well as learning opportunities designed for individual development. The College is committed to providing access to higher education for members of the diverse communities within the District service area and to offering courses, programs, and other activities to enhance the economic conditions and the quality of life in these communities.

ADDITIONAL INFORMATION:
The Immigration Reform & Control Act of 1987, Public Law 99-603 requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. This requirement applies to both United States citizens and aliens. Any employee who is unwilling/unable to fulfill this requirement will not be employed.

Pasadena Area Community College District will not sponsor any visa applications.
If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please inform Human Resources.

It is the policy of the PACCD that all candidates for employment need to be cleared for employment through the process of background check and verification of prior employment, references and credentials.

Crime awareness and campus security information are available from Campus Police and Safety. (Public Law 101- 542)

The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District, or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District Office at 1570 E. Colorado Blvd., Pasadena, CA 91106.

The Board of Trustees reserves the right to extend time limits or reinstate the search process at any time. The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.

PASADENA AREA COMMUNITY COLLEGE DISTRICT Equal Opportunity, Title IX, Section 504 Employer

[ Reply to This ]        2336

 Crisis Mediator 
 by Editor  02/24/14 
Location: OH 
Expires 02/28/2014 

Crisis Mediator JobID: 456

Student Support Services/Para-Professional (Educational Aide)
Date Posted:
2/3/2014
Location:
Rose-Mary Center School
Date Available:
02/03/2014
The ESC Rose Mary Center School serves students with Multiple Disabilities and non-verbal language skills while implementing a functional curriculum. Mediator will follow students' behavior plan, IEP goals, meal-time procedures and assist with all daily living needs, which includes vocational communication, self-help, and socialization skills. Mediator will take all necessary precautions to protect and ensure the safety of all students, work with classroom teacher and program supervisor to address persistent behavior problems and implement individual behavior programs, and provide appropriate student supervision as directed. Position requires the ability to physically assist students with disabilities (e.g., mobility, transferring, student's personal hygiene, positioning, etc).

Applicant maintains necessary certification for CPR, First Aid and CPI's Non-violent Crisis Intervention Training.

Position is 180 student contact day contract; 8-4 or 7.5 hrs/day; full benefits.

Apply here.

[ Reply to This ]        2335

 Deputy Director of Mediation and Outreach 
 by Editor  02/24/14 
Location: NY 
Salary: $61K-$90K 
Expires 03/02/2014 

Job Description
Effective April 1, 2014, under New York City’s Earned Sick Time Act, most employers in New York City will be required to give their employees sick leave. DCA is charged with enforcement of this law. The Earned Sick Leave Division (ESLD) will educate employees and employers about the law; work with stakeholders throughout the City to ensure compliance; investigate and mediate complaints filed by employees; develop systematic reviews and audits of businesses to ensure that businesses comply with the law and prosecute businesses that do not comply with the law in the Department’s administrative tribunal. ESLD will serve as a resource for businesses that need information or assistance in order to comply and for workers who want to better understand their rights.

DCA is seeking a motivated, dedicated manager with experience in mediation, negotiation, labor, employment or community relations to serve as the Deputy Director of Mediation and Outreach ESLD. Reporting to the Executive Director, the Deputy Director of Mediation and Outreach will be responsible for working with the Executive Director and others to develop mediation, intake and outreach strategies to help best achieve the goals of the law; developing effective protocols and processes for intake, mediation and investigation of complaints including developing forms, scripts, templates; tracking and quality assurance tools; managing a team of Mediators and support staff; overseeing mediation of complaints; developing and implementing a comprehensive plan for outreach to employers and to employees community groups and stakeholders regarding paid sick leave; identifying and developing technical assistance tools to advance the goals of the law and developing a robust plan for working with volunteers to conduct training and outreach.

The ideal candidate is passionate about the goals of this law; has experience in both management and community relations; has experience in effectuating laws or rules, particularly concerning labor or employment; possesses excellent oral and written communication skills including organizing and conducting trainings; and works well in teams and under pressure.


Minimum Qual Requirements
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.


Preferred Skills
• A minimum of five years of successful leadership in management;
• Leadership skills, including the ability to think and plan strategically and proven success developing and supporting high performing diverse work teams;
• Ability to demonstrate fundamentals of effective strategies to establish realistic objectives, maintain momentum, and evaluate progress;
• Knowledge of labor laws and labor relations;
• Experience in community outreach and development
• Experience in mediation and/or related tasks;
• Excellent organizational and analytical skills; comfort with data driven analysis and strategic planning;
• Multilingual a plus;
• Flexibility in hours.


To Apply
Click "Apply Now" button

A RESUME AND COVER LETTER ARE REQUIRED.
PLEASE INDICATE IN YOUR COVER LETTER HOW YOU HEARD ABOUT THIS POSITION.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
NO PHONE CALLS, FAXES, E-MAILS OR PERSONAL INQUIRIES PERMITTED.
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.


Hours/Shift
35 hours (minimum)


Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Apply here.

[ Reply to This ]        2334

 Commissioner of Mediation (Field Mediator) 
 by Editor  02/24/14 
Salary: $83-$150K 
Expires 03/03/2014 

Commissioner of Mediation (Field Mediator)
Federal Mediation and Conciliation Seervice (FMCS)

Posted:
February 4, 2014
Location:
United States
Salary:
82,642.00 - 150,291.00
Type:
Full Time - Experienced
Sector:
Public Interest
Preferred Education:
Juris Doctor
Federal Mediation and Conciliation Seervice (FMCS)
Website External/Pop Up Link
The Federal Mediation and Conciliation Service (FMCS) was established in 1947 to promote the development of sound and stable labor-management relations. If you want to learn more about FMCS, please visit our website www.fmcs.gov. We appreciate diversity and we are an equal opportunity employer.
Apply Nowor Save Job
Do you have several years of experience negotiating collective bargaining agreements? Do you have a demonstrated talent for identifying “win-win” solutions in high-stakes disputes? Are you able to maintain your customer’s perceptions of your neutrality? Are you skilled at delivering training and persuading others of the value of building cooperative relationships? Do you have the initiative and self-motivation to establish yourself regionally through outreach?

If so, we would like to have you fill out an application to be a Commissioner of Mediation for the Federal Mediation and Conciliation Service. Though competition is fierce and the selection process rigorous, our employees love their work and FMCS is consistently named one of the best places to work in the federal government. We maintain a standing register of applicants and periodically have vacancies at various locations throughout the country.
If you want to learn more about FMCS, please visit our website www.fmcs.gov. For assistance with application procedures contact the Office of Human Resources at (202) 606-5460.

Starting Salary (GS-13, Step 1): $82, 642*

Salary Range (GS-13, Step 1 $82,642 to GS-14, Step 10 $150,291)*

*Actual amount varies by geographic location

Employment Type: Full-time, Permanent

Min Experience: 6+ years

Required Travel: Frequent Travel

Key Requirements: U.S. Citizen or National, two (2) year probationary period, a background investigation and/or security clearance may be required as a condition of employment.

Job Function: As a neutral mediator, help labor and management to resolve labor/employment disputes, avoid work stoppages, and maintain or improve labor/management relationships.

Job Description and Specific Responsibilities:
The mediator is responsible for promoting and contributing to labor-management peace through active participation in the collective bargaining process. The major job duties are:

Mediation of disputes
Facilitation of the bargaining and negotiation process
Grievance mediation
Relationship development
Training
Advocacy and outreach

Job Requirements:
Substantial experience in the negotiation of collective bargaining agreements, preferably in a leadership/spokesperson role or similar role.
Utilization of varied bargaining processes.
Substantial knowledge of contract language.
Familiarity with a broad scope of subjects, experiences in numerous and diverse bargaining circumstances.
Knowledge of cooperative processes and techniques to improve labor-management relationships.
NOTES:
15 openings.
Telecommuting is allowed.

Additional Salary Information: Starting salary is not negotiable and varies slightly by locality.
Internal Number: GS-241-13(14)

[ Reply to This ]        2333

 Executive Director 
 by Editor  02/24/14 
Location: Maui, HI 
Expires 03/01/2014 

Executive Director
Mediation Services of Maui - Wailuku, HI
Mediation Services of Maui is recruiting for an Executive Director, with overall responsibility for operations, personnel, PR and finances. Our E.D. develops and implements program strategies, as well as negotiates, conducts and manages performance-based grants and contracts.

Our ideal candidate has:

experience as a mediator or facilitator
a degree in human services, business or a related field
2-5 years’ of supervisory experience
background in grant writing, fundraising or major gift campaigns.
To view the job description, see mauimediation.org under "Careers"

Please submit your resume and cover letter to:
Mediation Services of Maui
95 Mahalani Street, Suite 25
Wailuku, HI 96753
Our closing date is February 28, 2014.

[ Reply to This ]        2332

 Hearing Services Coordinator 
 by Editor  02/13/14 
Location: NY 
Salary: $35K 
Expires 02/18/2014 

The New York International Arbitration Center is looking for a Hearing Services Coordinator, please feel free to forward this to people who might be interested.

Please send applications to adosman@nyiac.org

 

JOB DESCRIPTION

JOB TITLE: Hearing Services Coordinator, NYIAC

LOCATION: New York, New York

DATE POSTED: 30 January 2014

APPLY BY: 17 February 2014

ABOUT NYIAC

The New York International Arbitration Center, Inc. (“NYIAC”) is a not-for-profit corporation founded to promote and support New York as a place to hold international arbitration hearings and related meetings and events for gatherings for up to 43 people.

JOB PURPOSE

The Hearing Services Coordinator will provide administrative and meeting services as well as technical support under the direct supervision of the NYIAC Executive Director. The successful candidate will have an opportunity to help build NYIAC into an established institution as it enters its second year of operations.

EDUCATION AND EXPERIENCE

· Bachelor’s or Associate’s Degree or diploma in business administration, office administration, accounting, legal administration or related field.

· General office services experience in a law, accounting, architectural, technology, marketing, advertising, event planning, non-profit or similar services setting.

· Professional demeanor and strong interpersonal skills.

· Proficiency in standard technology and software used in office services, video conferencing and meeting presentations preferred.

· Familiarity with business arbitration or litigation preferred.

· Basic bookkeeping experience preferred.

RESPONSIBILITIES

Reception

· Receive NYIAC-invited guest users (“Guests”) at NYIAC and familiarize them with the NYIAC facilities (five newly built hearing/meeting rooms, a reception area and a cafeteria break room) and services.

· Assist Guests with their requests for additional information or hearing-related services.

· Administer the NYIAC mailing list and assist with invitations, announcements and other, usually electronic mailings, under the supervision of the NYIAC Executive Director.

Booking and Invoicing

· Answer requests for information from potential Guests regarding the use of NYIAC space, including providing cost estimates and information on booking policies, technology, etc.

· Maintain a calendar of booking requests and confirmed bookings.

· Confirm bookings, invoice Guests for bookings and track when payment is due and received.

· Build a file of Guest information for each booking, including the names of all attendees, technology needs, invoicing information, catering needs, etc.

Hearings and Operations

· Arrange and supervise the delivery and removal of goods and services provided by NYIAC-approved third-party vendors and Guests.

· Enter the names of Guests into the building’s security system to ensure swift processing by lobby security.

· Process Guest catering requests, and receive and set out Guest catering deliveries, including breakfast, coffee/tea and lunch.

· Arrange for shipping of materials to Guests following the conclusion of a hearing or event.

· Open and close the facilities at the start and end of the business day.

Technical Support

· Provide Guests with initial general orientation and instructions regarding use of NYIAC’s technology (customized Crestron system, wifi, microphones, etc.).

· Arrange and conduct testing of equipment with th eparties prior to hearings.

· Set out and ensure recharging of wireless microphones.

· Update the NYIAC website as instructed by the NYIAC Executive Director.

Programs

· Assist in planning for and hosting programs at NYIAC, including Board meetings and Continuing Legal Education (CLE) programs.

· Administer RSVPs and coordinate catering for NYIAC Board meetings.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Office Operations

· Strong interpersonal skills.

· Ability to work alone as well as with the NYIAC Executive Director.

· Strong organizational skills and attention to detail.

· Ability to create and maintain spreadsheets using off-the-shelf software.

· Facility with invoicing and basic bookkeeping.

· Well-developed verbal and written communication skills in English and in a second major language in international business.

· Flexibility and a positive, “can do” attitude.

Computer and Technical Support Skills

· MS Office Suite (Mac environment), including proficiency in Word, Excel and PowerPoint.

· Ability to operate and troubleshoot standard office equipment (printers, copiers, scanners, phone and voicemail systems).

· An aptitude for learning new software programs and web-based technologies.

· Familiarity with WordPress preferred.

· Proficiency with Crestron systems preferred.

COMPENSATION

$35,000 annual base salary for a 40-hour work week (8:00 a.m. start time on days with morning hearings, meetings or events), plus benefits commensurate with the position.

TO APPLY

No later than 17 February 2014, please provide a resume/CV and a letter explaining in detail your qualifications and motivation for the Hearing Services Coordinator position, by email to adosman@nyiac.org.

NYIAC is an equal opportunity employer.

Reprinted from Maria Volpe's listserv.
[ Reply to This ]        2331

 Coordinator of Peace and Conflict Studies Program 
 by Editor  02/04/14 
Location: IA 
Expires 02/27/2014 

Provide coordination of programming and administrative support for the Peace and Conflict Studies Program. Assist in the integration of ADR and restorative justice practices in the college community.

Full job information here.
[ Reply to This ]        2329

 Director of Labor Relations 
 by Editor  02/04/14 
Location: TX 
Expires 03/04/2014 

Directs the Labor Relations Staff for the Houston Metro.

Assists in negotiation, implementation, and administration of the bargaining unit labor agreement.

Full job description here.

[ Reply to This ]        2328

 Mediators 
 by Editor  02/04/14 
Location: AZ 
Expires 02/28/2014 

Mediators (Independent Contractor Mediators)
Beacon Group, LLC - Phoenix, AZ
Beacon Group, LLC, located in the Washington, DC metropolitan area, is seeking Independent contractor mediators to mediate workplace mediations in the federal sector. Please, qualified candidates only need respond.

The following criteria is required of candidates:

Mediators must have a minimum of 5 years of experience relating to the use of mediating techniques such as facilitation, negotiation, and developing resolution options between opposing parties. As part of the 5 years experience, the mediator must have mediated as the Lead Mediator for a minimum of 2 years. A minimum of five mediations must have been mediated within the most recent 24 month period.

Completion of a certification/educational program which includes basic and advanced courses and a practicum, as well as certification and/or training to conduct equal employment mediations in the federal sector is required.

Mediators must be knowledgeable and experienced in a wide variety of mediation approaches and techniques, and must have the knowledge, skills and abilities to apply different styles as determined by Requesting Offices, particular circumstances, and employee preferences.

All final candidates will be required to undergo background screening with fingerprinting.

Apply here.

[ Reply to This ]        2327

 Dispute Resolution Regional Director 
 by Editor  02/04/14 
Location: IL 
Expires 03/11/2014 

Job Description

Regional Director - Dispute Resolution - Chicago, IL(Job Number: 002895)
Description

We Work to Protect Investors. Join our Team.

FINRA is seeking a well-qualified individual for our Regional Director opening in Chicago, IL. To be considered for this position, please submit your resume through our career site at www.finra.org/careers – no phone calls, please.

Job Summary:
Oversees the daily operations of the Regional Office, including the associated personnel and human relations activities, administrative functions, financial and budgeting activities, and technical aspects.

Essential Job Functions:
Administers and oversees all aspects of the arbitration and other alternative dispute resolution processes for cases in multiple geographic hearing sites within the region including the process for cases, developing and monitoring department and corporate goals and administering internal operating procedures.
Develops revisions to and implements Arbitration and Mediation code policy.
Monitors and conducts evaluations of the efficiency/effectiveness of these programs.
Trains and mentors new regional directors.
Runs other regional offices during temporary vacancies or leave periods.
Represents the Department and conveys its policies to the District Committees, SEC offices, state and regulatory agencies, state securities dealers associations, investor groups, and to the securities bar in the regional territory. Maintains contact with FINRA Member Regulation Regional and District Directors.
Serves as liaison to the National Arbitration and Mediation Committee, as assigned by senior management.
Serves as a faculty member on bar, trade, professional, and FINRA seminars and training programs as approved by the Director of Dispute Resolution.
Writes reports, memoranda, manuals, and other reports as directed by the Director of Case Administration.
Formulates departmental budget for Regional Office, strategic plans, and appropriate action plans.
Directs and advises case administration and support staff engaged in facilitating arbitration hearings and mediations. Responds to customer complaints and inquiries as they apply to the dispute resolution process.
Plans and conducts multiple Focus Group meetings throughout the region with both industry and public customers and develops action plans based on input/feedback received.
Qualifications

Education/Experience Requirements:
Bachelor’s Degree and a minimum of 15 years related experience, or equivalent, required.
Juris doctor degree or equivalent work experience. Juris doctor degree strongly preferred.
Overall experience in the securities/financial services industry required with substantive knowledge of regulatory compliance or knowledge of FINRA, securities regulation, and compliance issues is required or knowledge of securities arbitration, mediation, and litigation.
Minimum of five (5) years supervisory experience required.
Demonstrated project management, process improvement and goal attainment skills.
Excellent written and verbal communication skills, including interpersonal and presentation skills.
Excellent organizational and analytical skills.
Working Conditions:
Work is normally performed in an office environment.
To be considered for this position, please submit a cover letter and resume. A writing sample may be required as part of the submission.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.

FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s accommodation help line at (240) 386-4865. Please note that this number is exclusively for inquiries regarding application accommodations.

In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.

Apply here.

[ Reply to This ]        2326

 Part-time EEO Mediator 
 by Editor  02/04/14 
Location: CA 
Expires 02/22/2014 

EEO Mediator / Counselor Assistant

Posted Date:
20-Jan-2014 (PST)
Closing Date:
21-Feb-2014 (PST)
Department:
Division 8
Location:
Port Hueneme, CA, USA
Pay Type:
Salary
Employment Type:
Part Time
Job Requisition Number: 20140117L2

Job Title: EEO Mediator / Counselor Assistant

Salary Range or Maximum: Negotiable


Work Location: Port Hueneme, CA

Relocation Assistance: No


Employment Type: Part Time; Direct, unfunded, contingent hire. An unfunded position is a solicitation for a contract that we are currently bidding on. Start dates are contingent upon contract award.

Security Clearance: Secret


Posted Date: 01/21/14

Closing Date: 02/21/14

Mandatory Skill Requirements (must have):

Mediator and EEO Counselor must have the minimum training set forth in the EEOC MD110, Chapter 2, II. and provide verification to the Command Deputy EEO Officer prior to performing the role.
Clear and effective oral/written communication skills in the English language.
Security Clearance is required.
Develop briefings and presentations for Command staff, offices, departments, senior leaders. Provide graphics and design support for slides, presentations, and other written materials.
Develop, edit, and prepare PHD directives, policy, correspondence, memorandum, and reports for government review and release. Gather data and generate reports, and provide status reports on assignments. Prepare documents in accordance with established Navy formats and the Navy Correspondence Manual.
Develop, update, and maintain databases and metrics. Develop spreadsheets; use formulas and pivot tables. Update Command Dashboard metrics.
Conduct, administer, and report on organizational and functional surveys involving various Command topics, including customer and employee satisfaction surveys.
Participate as team member in Continuous Process Improvement Events and provide input on event subject matter to improve Command processes.
Provide status reports on work assignments, including assessments to meeting established due dates.
Provide input for data calls and requests for information. Provide requests for information in prescribed formats.
5 years of experience in EEO Mediation and Counseling.
Desired Skill Requirements:

Previous DoD Deputy EEO experience.
Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Access, and Outlook.
Working knowledge of the internet with ability to navigate, locate, download information, and utilize on-line websites for data entry and data upload.
Job Duties:

Support the informal discrimination complaint process by performing the role of mediator and EEO Counselor.
Mediator leads private meeting between parties and their representatives to resolve issues.
Mediator drafts settlement agreements and/or written documents as needed. Mediation sessions are conducted in accordance with EEOC requirements.
EEO Counselor ensures the complainant understands his/her right and responsibilities under the
EEO process, including the option to elect Alternate Dispute Resolution (ADR).
Conduct interviews and counsel complainant on basis and issues. Interviews management officials and witnesses and examines pertinent records.
Answers complaint process and ADR program questions.
Prepares EEO Counselor's Report-fact-finding and case summary.
Additional office support involves filing, data collection entry, and word processing, preparation of summary reports, and reference file maintenance.
Conduct basic research in support of the EEO Program elements.
Provide research, data gathering, and recommendations in preparing Equal Employment Opportunity (EEO) reports, e.g. MD715, Quarterly Accountability Metrics.
Provide senior leadership with diversity metrics and pictorial representation of Command personnel make-up.
Education/Equivalent:

BS or High School with EEOC MD 110, Chapter 2, II certification.

Travel Required:

Some travel may be required to sites located in the continental United States.

Apply here.

[ Reply to This ]        2325

 Mediator and Community Coordinator- 3 positions available 
 by Editor  02/04/14 
Location: NY 
Salary: $46-55K 
Expires 02/28/2014 

Job ID:
# of Positions:
142759 3
Business Title:
Mediator
Civil Service Title:
COMMUNITY COORDINATOR
Job Category:
, , , ,
Career Level:
Experienced (non-manager)
Title Code No: Level:
56058 00
Proposed Salary Range:
$ 45,615.00 - $ 55,000.00 (Annual)
Work Location:
42 Broadway, N.Y.
Division/Work Unit:
Research & Investigation Unit


Search Other NYC Jobs





Job Description
Effective April 1, 2014, under New York City’s Earned Sick Time Act, most employers in New York City will be required to give their employees sick leave. DCA is charged with enforcement of this law. The Earned Sick Leave Division (ESLD) will educate employees and employers about the law; work with stakeholders throughout the City to ensure compliance; investigate and mediate complaints filed by employees; develop systematic reviews and audits of businesses to ensure that businesses comply with the law and prosecute businesses that do not comply with the law in the Department’s administrative tribunal. ESLD will serve as a resource for businesses that need information or assistance in order to comply and for workers who want to better understand their rights.

DCA is seeking a strong leader to serve as a Mediator for the Earned Sick Leave Division. Reporting to the Deputy Director of Mediation and Outreach, the Mediator will mediate employee complaints and serve as a liaison between employee and employer. The ideal candidate is passionate about the goals of this law; has experience in community relations; has experience in effectuating laws or rules, particularly concerning labor or employment; possesses excellent oral and written communication skills including organizing and conducting trainings; and works well in teams and under pressure.

The Mediator will be involved in community outreach and education of services under the Earned Sick Leave Legislation. Responsibilities include, but are not limited to:
• Communicating/interacting with employees and employer related complaints;
• Analyzing, documenting, researching, and resolving complaints in accordance with the laws, rules, and regulations enforced by the Department of Consumer Affairs; Earned Sick Leave Division;
• Maintaining Agency database and providing reports as needed;
• Perform data entry and input detailed, accurate notes in Agency’s system(s) as needed;
• Provide case follow-up and closure for each employee case;
• Prepare materials/documents, maintain knowledge database and train as needed.


Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.


Preferred Skills
• Leadership skills, including the ability to think and plan strategically and proven success developing and supporting high performing diverse work teams;
• Ability to demonstrate fundamentals of effective strategies to establish realistic objectives, maintain momentum, and evaluate progress;
• Proficiency in Microsoft Office, major Internet search engines and databases; ability and aptitude to quickly learn new computer programs and technology;
• Experience and aptitude with public and private database research utilizing multiple investigative research techniques and resources;
• Ability to read and understand laws and rules analyze and document an issue, and present findings and recommendations;
• Experience in handling multiple assignments with competing deadlines with a high degree of detail and accuracy;
• Knowledge of labor laws and labor relations;
• Multilingual a plus;
• Flexibility in hours.


To Apply
Click "Apply Now" button.

A RESUME AND COVER LETTER ARE REQUIRED.
PLEASE INDICATE IN YOUR COVER LETTER HOW YOU HEARD ABOUT THIS POSITION.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
NO PHONE CALLS, FAXES, E-MAILS OR PERSONAL INQUIRIES PERMITTED.
NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.


Hours/Shift
9:00AM – 5:00PM


Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

 

POSTING DATE: POST UNTIL:
01/31/2014

Apply here.

[ Reply to This ]        2324

 Default Mediation Case Specialist 
 by Editor  02/04/14 
Location: TX 
Expires 03/05/2014 


Requisition Number: 9002
Job Title: Default Case Specialist
Area of Interest: Accounting / Finance
City: Lewisville
State: Texas
Requirements:
Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.

Experience with LSAMS, LPS Desktop, Microsoft Office and Lotus Notes preferred

Thorough understanding of all government collection laws including Fair Debt Collections Act and ECOA.

Must be able to travel to mandatory mediations, including overnight stays in states and counties in which appearance is required (up to 80%).

Must obtain the Default Case Specialist Certification upon joining Trial and Mediation Team.

Minimum of one year prior loss mitigation experience required and a minimum of two years of loss mitigation experience preferred.

Additional experience in other servicing functions and/or originations experience preferred.
Job Description: JOB SUMMARY

The specialist is responsible for arranging alternatives to foreclosure through a mediation process on a specific portfolio of mortgage loan accounts. These alternatives vary by investor and include custom modification, short sale, deed-in-lieu, cash cures, charge off recommendations, etc. The specialist is responsible for non-jury trial and mediation case handling across all portfolios and investors. The specialist is responsible for specific account coordination with external stakeholders (including foreclosure counsel, investor and judicial bodies). The specialist works autonomously, balancing investor and courtroom requirements in a fast-paced, legal setting.

ESSENTIAL JOB FUNCTIONS

Must utilize judicial processes and protocols for state mediation procedures.

Must appear in phone conference calls and actual in-person trials and/or mediations in the county where the foreclosure or mediation is filed.

According to investor guidelines, represent Nationstar in various loss mitigation workouts (i.e. HAMP, Short-Sales, Deed In Lieu, Cap-Mods, and other various settlements) with full settlement authority

Interact with judges, court-appointed mediators, opposing counsel, borrowers and Nationstar-retained counsel to resolve delinquencies through loss mitigation and/or foreclosure management.

Maintain business records within LPS, LSAMS, email and other business systems to capture account activity.

Through conference calls or in writing determine solutions to resolve delinquent accounts.

Respond to phone calls from customers, attorneys, and other interested parties.

Responsible for delivering settlement solutions such as HAMP, Short-Sales, Deed In Lieu, Cap-Mods, etc. Communicating the approval or denial of modification requests, negotiating the terms of the modification agreement and handling other activities associated with the modification as required.

Serve as witness and company representative in Non-Jury Foreclosure Trials.

Manage time reporting, travel scheduling, expense reporting and regular business activities when off-site travel required.

Manage business records in accordance to NSM NPI policies and system of record.

Apply here.

[ Reply to This ]        2323

 Conflict Resolution Law School Associate 
 by Editor  02/04/14 
Location: CA 
Expires 02/28/2014 

Position Information
Requisition Number: 0140211
Position Type: Staff
Division: Law School
Department: LS The Center for Conflict Resolution
Organizational Unit:
HR Classification Title: Conflict Resolution Associate/Conciliator
Business Title: Conflict Resolution Associate/Conciliator
Work Status Part-time Temporary
Part-Time Hours Per Week:
Days of Week: M-F
Shift Schedule:
Specific Work Schedule:
Summary of Essential Job Duties:
Serve as a phone conciliator and an intake person. May assist with mediations as needed. Responsibilities also include resolving a number of disputes through the conciliation process. Perform administrative work to include assisting with date entry, preparing correspondence and/or reports, and specific projects as directed by the Associate Director and/or Director.

Experience:
Must be fluent in spoken and written Spanish. Must have experience and success with phone conciliation, working with people who are upset (e.g., crying or angry), preferably in a community medication program. Effective verbal and written skills (in person and by telephone) required.

Required Education:
Minimum 32 hours of mediation training

License/Certification/Registration Requirements:
Physical Demands (if applicable)
Special Instructions
Exemption Status: Non-Exempt
Salary Grade Minimum: *****
Salary Grade Midpoint: *******
Posting Date 12/05/2013
Application Deadline Date:

Apply here.

[ Reply to This ]        2322

 Housing Trial and Mediation Specialist 
 by Editor  02/04/14 
Location: TX 
Expires 02/28/2014 

Job Description:

Are you ready to be part of an established and growing company which offers unlimited growth opportunity? Reverse Mortgage Solutions, Inc. is a wholly owned subsidiary of Walter Investment Management Corporation which includes other companies such as Green Tree Credit Solutions and Ditech Mortgage Corporation. Reverse Mortgage Solutions, Inc. is a major FHA servicer as well as originator of reverse mortgages through our dba Security One Lending. This is your unique opportunity to join a stable publicly traded company!
The position of Trial and Mediation Specialist in our Spring, Texas office is a crucial role as we prepare for trial and mediation regarding serviced portfolio holdings in foreclosure. At RMS we value entrepreneurial individuals who enjoy having a voice and being in positions that offer plenty of opportunity for growth professionally and personally. In this role, you will have an immediate impact as you assemble trial packages of required loan documentation, communicate with attorneys and present RMS facts in mediation. On a daily basis you will assist with performing quality assurance to ensure referral to USDM is completed properly and evidenced in our proprietary servicing system. You will be challenged to identify and analyze escalated problems and provide guidance to team members for resolution.
Other Duties you may have the opportunity to complete in this role:
· Assist with monitoring and follow-up on 1st Legal Filings are performed with HUD 24 CFR 206 Guidelines.
· Assist with monitoring and follow-up on HUD extensions to ensure they have been filed within HUD Guidelines.
· Assist with performing quality assurance of notification of 1st Legal Filings to HUD (Hermit).
· Assist with monitoring and follow-up on scheduled foreclosure sales.
· Assist with ordering foreclosure sale appraisal, monitor order through receipt.
· Assist with preparing foreclosure sale bid and provide to USDM.
· Assist with performing necessary Navigator tasks associated with the foreclosure module.
· Act as point of contact/liaison between RMS and attorney, ensuring that policies and procedures are followed, including compliance with federal laws and regulations.
· Update Navigator with notes to ensure status of foreclosure is clear and understandable.
This is an excellent opportunity to join a team with vast experience in the mortgage servicing industry. The ideal candidate will have:
· Bachelor’s degree or Paralegal certification.
· Specific experience in foreclosure, mortgage, mediation and trial preparation.
· Home Equity Conversion Loan (HECM) experience preferred.

Apply here.

[ Reply to This ]        2321

 Mediation Specialists 
 by Editor  02/04/14 
Location: OR 
Expires 02/28/2014 

Mediation Specialist
Job#: 228520
Posted: 01/27/2014
Job Type: Full Time
Location: Portland RCO
Department: Litigation
Category: RCO Legal, P.C.
Salary: Hourly
Benefits: Full Benefits
Apply To This Job
Return To List
Job Description
RCO Legal, P.C. is currently looking to add 2 Mediation Specialists to our litigation team in dowtown Portland.

RCO specializes in the representation of financial institutions, investors, title insurers, housing authorities and select businesses in all matters related to servicing, mortgage banking, consumer finance, title insurance, real estate finance, and the enforcement of mortgage loans.

The Mediation Specialist is responsible for the set-up, initiation and coordination of the mediation. The Specialist is expected to work within a team environment to complete a high volume of work.

Essential Duties and Responsibilities:

Maintain Mediation Calendar utilizing Microsoft Outlook
Ability to verify Mediation deadlines/sessions using mediation system
Monitor calendar for upcoming mediation sessions and deadlines utilizing Outlook
Notify Attorney in a timely fashion of upcoming mediation dates
Draft correspondence to send to the mediation center, housing counselors and clients
Adhere to specific client requirements
Ability to effectively communicate with attorneys, clients, and other team members
Ability to prioritize workload and work under tight timelines
Ability to successfully calculate future mediation dates and deadlines with the assistance of a date calculator
Communication deadlines with other team members
Other duties may be assigned
Skills/Requirements
High School Diploma or general education degree (GED); and 3-9 months of related work experience and/or training; or equivalent combination of education and experience, preferably in a mortgage or legal setting. Familiarity with file process, working with attorneys, and/or industry experience of paralegal certificate preferred.

Other Requirements:

Ability to maintain records accurately, and prepare reports.
Ability to resolve problems quickly and effectively determine appropriate courses of action.
Must be flexible and have well developed interpersonal skills.
Must be highly organized and self motivated.
Attention to detail is essential
Critical thinking skills
Strong grammar and proof reading skills
Benefits:

Medical, dental and vision
401K
Generous paid time off policies
Hourly compensation
We are an innovative, technologically driven company that leads in multiple industries; law, mortgage banking, and finance. We value the right team fit, so we invest in training the right person and providing ongoing training as the industry changes. If you commit to the highest professional standards, thrive in a fast paced environment, enjoy challenges, and take initiative, our team might be the perfect fit.

Apply here.

[ Reply to This ]        2320

 Labor Mediator 
 by Editor  01/18/14 
Location: MT 
Salary: $47-$60K 
Expires 01/24/2014 

Job Listing Details

The State of Montana is an equal opportunity employer.

Job Listing Detail

Position Title: Labor Mediator
*Applications must be received by Midnight Mountain Time on the closing date.

Listing Number:11867-148

Apply here.

For more information contact:

State Agency:
Labor and Industry
Office of Human Resources - P.O. Box 1728
Helena, MT 59624-1728
Phone:(406)444-3710
Fax:(406)444-3685
TTY:(406)444-0532
E-mail:dliapps@mt.gov

- OR -

Local Montana Job Service Workforce

Position Number(s): 66204634
Openings: 1
Location(s): Helena
Job Status: Full-Time Permanent
Shift: Daytime
Date Posted: 1/8/2014
Closing Date: 1/23/2014
Department: Labor and Industry
Division: Employment Relations
Bureau: Labor Standards
Union: Labor Relations and Appeals
Bargaining Unit: 071
Band/Grade: 07
State Application Required: No
Salary: $46,966.00 - $60,528.00
Salary Unit: Yearly
Additional Salary Information:Additional compensation includes $9,672 for benefits and 8.17% of employer contribution to retirement. Applicants’ qualifications are assessed based on minimum qualifications and in accordance to Pay Plan Rules. Successful applicant’s pay is set using the above salary range based on qualifications.

 

Special Information:
The Montana Department of Labor and Industry offers a great work environment and exceptional Benefits all while living and working in beautiful Helena, Montana.

The Montana Department of Labor and Industry exists to promote and protect the well-being of Montana’s workers, employers and citizens, and to uphold their rights and responsibilities. The core values of this Department are customer focus, individual responsibility, individual growth, ethics in the workplace, and continuous improvement. These values represent the Department’s expectations of staff and the ideal employee is one who embraces these values.

The successful applicant must receive positive job references. Pay for employees new to DLI will be set at a level below salary of current employees with similar qualifications. Following a successful trial period, new employees shall have pay adjusted to a base salary level that is consistent with current employees with similar qualifications.

Required applications materials:
• Cover Letter – in your cover letter, please tell us exactly how your qualifications and experience directly correlate to the duties of this position and why you would be the best candidate for the job.
• Resume – Submit your resume to include all your relevant education with degree(s) if completed or areas of study if not completed and dates attended. Include a detailed description of each job you’ve held that would help you qualify for this position, including dates (month & year – start & end)), duties, why you left the position, and your direct supervisor’s name and telephone number.)

If claiming employment preference you must submit a copy of your DD-214 showing the character of discharge, Montana DPHHS disability certification, or service connected disability letter. See State of Montana Employment Preference form for more details. Complete application materials must be submitted by closing date of job posting. Late or incomplete application materials will not be considered.
Application materials are accepted via on-line, email, fax, postal mail, or dropped off at nearest MT Job Service. If you have any questions or problems applying for this vacancy, please contact us at dliapps@mt.gov or (406)444-3710.

Duties:
This position is part of a self-directed team responsible to provide mediation assistance to labor and management in preventing and settling collective bargaining disputes and contract interpretation.

Mediation – Serves as a neutral active participant in the collective bargaining process through 3 types of mediation.
1. Interest mediation – centers on negotiation impasses between, State, County, Municipal, University Systems units, local school districts and special purpose governmental entities and labor organizations and their memberships.
2. Grievance mediation – involves resolving disputes between the parties which arise from interpreting and administering the collective bargaining agreement, prior to the submittal of the grievance to an arbitrator for a final and binding decision.
3. Process mediation – is used exclusively in collaborative bargaining situations to refocus the parties on integrating mutual interest and formulating options for mutual gain by utilizing the interest based problem-solving methods.

Training/Facilitation – Provides training and facilitation in interest-based problem solving techniques designed to foster positive relationships between the parties and develop other procedural devices designed to minimize crisis negotiations.

Investigations – Conducts investigations and issues preliminary decisions on Unfair Labor Practice charges, grievances that arise under the grievance procedures for the Departments of Fish, Wildlife and Parks; Transportation; and Wage and Classification Appeals for state employees.

Competencies:
Must be experienced in contract interpretation, administration and enforcement, which include grievance administration and arbitration presentations.

This position requires extensive statewide travel throughout the year and sometimes on short notice. Must be able to work irregular hours in tense conflict situations and frequent evening work. Must also have a valid driver’s license.

Education/Experience:
Requires a combination of directly related education and experience equivalent to five years. Directly related education is post-secondary coursework in business or public administration, labor/industrial relations or a related field. Directly related experience is experience as a chief negotiator and labor relations specialist with collective bargaining arena.

Supplemental Questions: None Required
Additional Materials Required:
Cover Letter
Resume

[ Reply to This ]        2319

 Resettlement Case Specialist 
 by Editor  01/18/14 
Location: MD 
Expires 02/05/2014 

Resettlement Case Specialist
Job Title: Resettlement Case Specialist
Job Type: Full-Time
Location: Glen Burnie, MD

 


Job Description:

Job Title: Resettlement Case Specialist
Reports To: Office Director
Work Location: Glen Burnie, Maryland

Position Summary:

This position has primary responsibility for coordinating required services to newly arriving refugee families under the R&P Program, as well as ongoing adjustment services for refugees, asylees and other eligible clients in the PPP Program. The Resettlement Case Specialist will work closely with community organizations, churches, landlords, and service providers to facilitate self-sufficiency among clients.

Responsibilities:

Client Services
· Provide necessary orientations to clients;
· Secure appropriate housing and furniture prior to refugees’ arrival in US;
· Conduct an intake interview with each new case, discussing roles and responsibilities of World Relief and any other group or individual involved in sponsorship of their case;
· Coordinate with the Baltimore Resettlement Center to assess clients’ eligibility for public benefit programs and assist with enrollment as needed;
· Assist clients with appointment for initial health screening and any follow-up appointments;
· Ensure that clients are enrolled in appropriate English classes;
· Perform home visits and evaluations during resettlement period;
· Assist clients in creating initial budget and provide basic financial information;
· Conduct additional screening and follow-up evaluations for cases with minors traveling alone;
· Provide mediation services between clients and outside entities (i.e., neighbors, landlords, volunteers, service providers, et al);
· Comply with agency policies and protocol and case management best practices;

Management and Administrative Responsibilities
· Maintain accurate records in client files, including required forms and comprehensive case notes;
· Prepare and submit reports in compliance with requirements of World Relief or external partners/funders;
· Actively participate in office meetings, staff development opportunities, program trainings, community activities, and organizational events;
· Complete all pre-arrival preparations for incoming refugee cases;
· Provide supervision for volunteers assigned to your cases;

Qualifications:
Personal Christian faith and a heart for service to vulnerable people
Committed to the mission, vision and values of World Relief
Cross-cultural experience desired
BA/BS and background in social services or case management preferred
Fluency in one of the following preferred but not required: Burmese, Nepali, Arabic
MS Office skills required
Highly self-motivated with strong follow-through and problem-solving skills
Direct-service experience with vulnerable populations preferred
Valid driver’s license and regular access to vehicle
Occasional evenings or weekends required



For World Relief staff strong commitment to the mission vision and values of World Relief is essential and Christian faith is a prerequisite for employment based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race color ancestry national origin citizenship age sex marital status parental status membership in any labor organization political ideology or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff shares the same religious commitment.

Pursuant to the Civil Rights Act of 1964 Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to and does hire only candidates who agree with World Relief’s Statement of Faith.” EOE/M/F/D/V.

To Apply
Qualified and interested applicants should submit a resume, cover letter to http://worldrelief.org/search-employment-opportunities
Only applicants meeting minimum qualifications for the position will be considered or contacted. No phone calls please.

[ Reply to This ]        2318

 Employee Relations Officer (must be current AZ state employee) 
 by Editor  01/18/14 
Location: AZ 
Salary: $42-$55K 
Expires 01/28/2014 

EMPLOYEE RELATIONS OFFICER(Job Id 7653)
Post Date 01/17/2014 Close Date 01/27/2014
Category HUMAN RESOURCES Grade 21
Location PHOENIX Salary 42,000.00-55,000.00
Description


ARIZONA DEPARTMENT OF TRANSPORTATION

The Arizona Department of Transportation (ADOT) is a multi-modal transportation agency that is responsible for planning, building, operating and maintaining a complex highway system in addition to providing motor vehicle services. ADOT also ensures the safe and efficient movement of people, goods and services throughout Arizona while promoting compliance with all applicable state and federal laws and regulations through the Enforcement and Compliance Division. ADOT moreover operates and maintains the Grand Canyon Airport and publishes the award-winning Arizona Highways magazine. ADOT values its employees challenges them to continuously improve the way we do business, to meet and exceed the needs of our customers, and to carry out their duties in an ethical manner. To learn more about ADOT, click here.

EMPLOYEE RELATIONS OFFICER
(EE RLTNS OFFICER)
Division: Business Operations/Human Resources Office
Work Location: 206 S. 17th Avenue, Phoenix, AZ.

OPEN ONLY TO CURRENT STATE OF ARIZONA SYSTEM “A” EMPLOYEES.

Position Description: The Employee Relations Officer is responsible for providing guidance in the proper relationship between employees and management.

Job Duties include but are not limited to:
Provides and assists management with implementing, administrating, and analyzing employee performance, employee/management relationships, and corrective or disciplinary actions.
Provides consultative services to employees; conducts training for management on employment law matters.
Discusses confidential and sensitive legal issues with legal counsel to ensure compliance with applicable federal, state, and local laws, regulations, rules and agency policies; assists and advises on resolution of workplace disputes.
Ensures uniform and consistent administration and interpretation of agency policies and procedures and the Arizona State Personnel System Rules.
Representation of the agency at Personnel Board hearings and other administrative proceedings.
Performance of a variety of administrative and personnel investigations, including investigations into workplace violence allegations, misuse of electronic equipment, and assisting the Civil Rights Office with investigations into discrimination complaints.
Manages employee medical leave and light duty processes.
Responsible for reviews of employee motor vehicle records under the ADOA Risk Management ASEDRA program.
Provides guidance and will assist in the revision of human resources policies and procedures to ensure effectiveness and efficiency; that legal considerations are met; and that staff receives training in contemporary employment law matters.
Occasional travel may be required.

Knowledge, Skills and Abilities:

Knowledge of:
Arizona Revised Statutes pertaining to employment and state employees
Disciplinary and management principles and practices
Laws governing human resources activities and the operation of state government
State agency disciplinary practices and procedures
The Arizona State Personnel System Rules
Federal and state laws relating to human resources and employee relations (such as the Fair Labor Standards Act, Family and Medical Leave Act, the Civil Rights Act of 1964, as amended, and the Americans With Disabilities Act)
Management principles and practices
Methods of effective counseling and mediation
Performance management methods and systems, including the State’s Managing Accountability and Performance (MAP) system
Classification practices and procedures
Staffing policies and procedures
Skill in:
Researching, analyzing, and evaluating a wide variety of technical and administrative data
Conducting confidential investigations into workplace misconduct issues and preparing reports and recommendations
Management, leadership, and administrative competencies
Training employees and supervisors in Human Resources/Employee Relations topics
Team building
Organization and planning
Time management
Problem solving and decision-making
Verbal and written communications
Interpersonal relations with a wide variety of agency employees/management and representatives of other governmental entities
Ability to:
Effectively communicate with others
Maintain a professional demeanor and remain objective
Provide sound advice to management regarding corrective and disciplinary actions
Correctly interpret rules, statutes, policies, procedures, and/or directives
Conduct a variety of administrative investigations and compile information into management reports
Gather and analyze facts objectively, draw logical conclusions and propose practical solutions to problems
Understand, interpret and appropriately respond to customers' concerns, opinions and needs
Proficiently use computer applications such as MS Word, Excel, Access, Power Point, etc.

Ideal Candidate:Will have a minimum of five years of Human Resources experience, including at least one year of experience dealing with issues related to Employee Relations; excellent written and oral communication skills, training and/or facilitator experience, and a thorough understanding of the Arizona State Personnel System Rules. A Bachelor's Degree in Human Resources or a closely related discipline from an accredited college or university may substitute for one-year experience working with issues pertaining to Employee Relations. Previous supervisory experience and certification as a Senior Professional in Human Resources (SPHR) or Professional in Human Resources (PHR) are preferred.

Note:This position requires possession of a valid Arizona Class D Driver License. Candidates for this position must complete and sign the Driver Form on page 6 of the State of Arizona Application for Employment at the time of interview, which will allow ADOT to obtain the candidate's motor vehicle record (MVR). The most recent 39-month period shown on the MVR will be reviewed in accordance with A.A.C. R2-10-207.12 (H) and (I). The review must show an acceptable driving record prior to any offer of employment being made by ADOT. Employment is contingent upon an acceptable MVR.

All newly hired employees are subject to the E-Verify Employment Eligibility Verification Program.

Retirement:This position participates in the Arizona State Retirement System (ASRS). ASRS enrollment eligibility will become effective after 27 weeks of employment, if not already an ASRS member at the time of hire.

Benefits:Comprehensive benefits package includes accrual of sick and vacation leave, and 10 holidays per year; health* and dental insurance*; retirement plan; life insurance; and long-term disability insurance. Optional employee benefits include short-term disability*, deferred compensation, and supplemental life insurance*.

* Please visit http://www.benefitoptions.az.gov/default.asp to learn more about benefits enjoyed by ADOT employees.

To submit your resume for consideration, please hit the “APPLY NOW” button below.

‘State Government is an AA/EOE/ADA reasonable accommodation employer’.

Info here.

[ Reply to This ]        2317

 Human Resources Specialist 
 by Editor  01/18/14 
Location: MI 
Salary: $63-$82K 
Expires 01/22/2014 

Human Resources Specialist (Employee & Labor Relations), VA

Detroit, MI

Duties:

This position serves as Human Resources Specialist resolving very difficult employee relations issues in support of wide variety of medical issues. Advises management on a wide range of difficult and complex conduct and performance issues encompassing all areas of concerns (i.e., leave and absences, hours of work, drug and alcohol abuse, employment compensation, grievance/complaints/appeals, disciplinary and adverse actions, and physically restricted employees, etc.). Advises management officials and supervisors, giving specific directions as needed on procedural and regulatory requirements, for initiating performance- based actions. Develops and assists managers in implementing novel, or innovative approaches to complex issues which are difficult to resolve or present sensitive problems.Informs employees regarding their entitlements and obligations; for example, advises employees facing adverse action for unacceptable performance about their entitlements to use grievance/complaint/appeal procedures. Serves as a technical advisor and representative for management/legal staff before third parties in quasi-judicial boards and commissions. Interprets laws, regulations, rules, and local policies for management and uses computer based programs or other means available to conduct more extensive research to resolve complex, controversial problems. Prepares and /or assists management in responding to both administrative and union grievances and ensures responses are in compliance with regulations/union contract and are legally sufficient. Performs other duties such as assisting with arbitrations, mediations, and prepares and presents management?s case to protect the government?s interest, when necessary.

Work Schedule: 8:00 a.m. - 4:30 p.m. Monday - Friday

Position Description Title/PD#: GS-11 #1759-A

Relocation Expenses: Relocation expenses are not authorized for this position.

Apply here.

[ Reply to This ]        2316

 Mediator 
 by Editor  01/18/14 
Location: MA 
Expires 02/01/2014 


Beacon Group, LLC, located in the Washington, DC metropolitan area, is seeking Independent contractor mediators to mediate workplace mediations in the federal sector. Please, qualified candidates only need respond.

The following criteria is required of candidates:

Mediators must have a minimum of 5 years of experience relating to the use of mediating techniques such as facilitation, negotiation, and developing resolution options between opposing parties. As part of the 5 years experience, the mediator must have mediated as the Lead Mediator for a minimum of 2 years. A minimum of five mediations must have been mediated within the most recent 24 month period.

Completion of a certification/educational program which includes basic and advanced courses and a practicum, as well as certification and/or training to conduct equal employment mediations in the federal sector is required.

Mediators must be knowledgeable and experienced in a wide variety of mediation approaches and techniques, and must have the knowledge, skills and abilities to apply different styles as determined by Requesting Offices, particular circumstances, and employee preferences.

All final candidates will be required to undergo background screening with fingerprinting.

Apply here.

[ Reply to This ]        2315

 Part-Time Mediator 
 by Editor  01/18/14 
Location: MI 
Salary: Approx. $900/mo 
Expires 02/01/2014 

Part-time Mediation Specialist

Effective: January 2014

Oakland Mediation Center, a non-profit volunteer based organization, is seeking a part-time Mediation Specialist. Oakland Mediation Center is a private non-profit organization that has served the community since 1989 by providing mediation services for individuals, businesses, courts, schools and agencies; 40-hour civil, domestic and advanced mediator training as well as conflict resolution, peer mediation, bullying prevention/intervention, and restorative practices in schools. OMC was established to offer mediation as an alternative to the traditional litigation system. Unlike the adversarial nature of litigation, mediation involves mutual problem solving, where the parties generate options they believe would best resolve the conflict. Visit OMC’s web site at www.mediation-omc.org.

JOB SUMMARY

The part-time Mediation Specialist is responsible for the coordination of cases at various courts in Oakland County (i.e. Southfield, Waterford, Pontiac, and Rochester). The Mediation Specialist must be experienced with mediation concepts, practices, and procedures. This job requires working individually and in teams within and outside Mediation Services.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Case Development
Prepares docket, mediation and reporting forms corresponding with each district court program. Reviews and checks court forms for accuracy upon completion of mediation. Assists volunteers in correctly filling out the required OMC and SCAO mediation, judgment, default, and dismissal forms.
Assigns appropriately trained mediators to case. Tracks calls made to mediators and the responses to their availability. Rotates mediators on a regular basis to ensure they each have the opportunity to mediate.
Mentors volunteer mediators on the facilitative mediation model by debriefing with them upon completion of each mediation session to discuss what went well and what could have been done differently. Assists the Mediation Manager with the Quality Assurance Program for mediators. Reports concerns about programs, volunteers or referral sources to the Mediation Manager.
Reports to the district courts the disposition of each case referred, using the Mediation Status Report.
Maintains the mediation calendar and ensures its information is updated at all times.
Attends professional development seminars to stay current in the field of mediation. Seminars may include, but are not limited to the following: continuing education seminars held at OMC that relate to the duties of the job, Annual Intake Roundtable, Specialized Mediation Trainings and Madtrac New and Update Training.
Confers with Mediation Manager on any issues or problems that may arise.
Assists with case administration for Civil, Domestic and Special Education cases as needed.

QUALIFICATIONS
High school diploma is required.
Bachelor’s degree is preferred but not required.
2-4 years experience in the field or in related areas is required.
Volunteer Management experience is preferred but not required.
Incumbent must be very experienced in the facilitative model of mediation.

Salary: $13.50 per hour for 10-24 hours per week, approximately 65 per month

Please send cover letter & resume to:
Charity Burke, Mediation Manager
Oakland Mediation Center
550 Hulet Drive, Suite 102
Bloomfield Hills, MI 48302
Fax: (248) 338-0480
Email: bhanes@mediation-omc.org

Resumes will be accepted until January 31, 2014.

[ Reply to This ]        2314

 Regional Director of Financial Dispute Resolution Office 
 by Editor  01/06/14 
Location: IL 
Expires 02/01/2014 

Job Description

Regional Director - Dispute Resolution - Chicago, IL(Job Number: 002895)
Description

We Work to Protect Investors. Join our Team.

FINRA is seeking a well-qualified individual for our Regional Director opening in Chicago, IL. To be considered for this position, please submit your resume through our career site at www.finra.org/careers – no phone calls, please.

Job Summary:
Oversees the daily operations of the Regional Office, including the associated personnel and human relations activities, administrative functions, financial and budgeting activities, and technical aspects.

Essential Job Functions:
Administers and oversees all aspects of the arbitration and other alternative dispute resolution processes for cases in multiple geographic hearing sites within the region including the process for cases, developing and monitoring department and corporate goals and administering internal operating procedures.
Develops revisions to and implements Arbitration and Mediation code policy.
Monitors and conducts evaluations of the efficiency/effectiveness of these programs.
Trains and mentors new regional directors.
Runs other regional offices during temporary vacancies or leave periods.
Represents the Department and conveys its policies to the District Committees, SEC offices, state and regulatory agencies, state securities dealers associations, investor groups, and to the securities bar in the regional territory. Maintains contact with FINRA Member Regulation Regional and District Directors.
Serves as liaison to the National Arbitration and Mediation Committee, as assigned by senior management.
Serves as a faculty member on bar, trade, professional, and FINRA seminars and training programs as approved by the Director of Dispute Resolution.
Writes reports, memoranda, manuals, and other reports as directed by the Director of Case Administration.
Formulates departmental budget for Regional Office, strategic plans, and appropriate action plans.
Directs and advises case administration and support staff engaged in facilitating arbitration hearings and mediations. Responds to customer complaints and inquiries as they apply to the dispute resolution process.
Plans and conducts multiple Focus Group meetings throughout the region with both industry and public customers and develops action plans based on input/feedback received.
Qualifications

Education/Experience Requirements:
Bachelor’s Degree and a minimum of 15 years related experience, or equivalent, required.
Juris doctor degree or equivalent work experience. Juris doctor degree strongly preferred.
Overall experience in the securities/financial services industry required with substantive knowledge of regulatory compliance or knowledge of FINRA, securities regulation, and compliance issues is required or knowledge of securities arbitration, mediation, and litigation.
Minimum of five (5) years supervisory experience required.
Demonstrated project management, process improvement and goal attainment skills.
Excellent written and verbal communication skills, including interpersonal and presentation skills.
Excellent organizational and analytical skills.
Working Conditions:
Work is normally performed in an office environment.
To be considered for this position, please submit a cover letter and resume. A writing sample may be required as part of the submission.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.

FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s accommodation help line at (240) 386-4865. Please note that this number is exclusively for inquiries regarding application accommodations.

In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.

Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.

About FINRA

The Financial Industry Regulatory Authority (FINRA) is the largest independent regulator for all securities firms doing business in the United States. FINRA’s mission is to protect America’s investors by making sure the securities industry operates fairly and honestly. All told, FINRA oversees nearly 4,600 brokerage firms, about 164,000 branch offices and approximately 632,000 registered securities representatives.

FINRA’s independent regulation plays a critical role in America’s financial system and touches virtually every aspect of the securities business—from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms. We also perform market regulation under contract for the major U.S. stock markets, including the New York Stock Exchange, NYSE Arca, NYSE Amex, The NASDAQ Stock Market and the International Securities Exchange.

FINRA has approximately 3,000 employees and operates from Washington, DC, and New York, NY, with 20 regional offices around the country.

In today's fast-paced and complex global economy, FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets.

Find out more about us and how we work—and view our current openings—at www.finra.org/careers.


Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.


FINRA is an Equal Opportunity and Affirmative Action Employer

©2013 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.

[ Reply to This ]        2313

 Compliance Specialist 
 by Editor  01/06/14 
Location: CO 
Expires 01/25/2014 

JOB TITLE: COMPLIANCE SPECIALIST

Property: Ameristar Casino Black Hawk
Job Code: 13042
Location: Black Hawk, CO
Travel Involved: None
Employment Status: Full-Time
Category: Compliance

JOB DESCRIPTION:
Guest Service Requirement:
Our philosophy at Ameristar Casinos is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our Team Members with personal and professional growth opportunities. Because of this philosophy, it is critical that all Team Members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only customers; fellow Team Members are our internal customers as well. By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our Guests and our internal team at all times.

Safety Requirement:
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow Team Members and our Guests and demonstrate that commitment through daily actions.
Position Summary: To ensure compliance with Rule 12 regulations and to perform the audit of Title 31, Bank Secrecy Act and various other compliance issues in support of the Property Compliance Director. Responsible for ensuring all gaming devices installed and converted in any way comply with current internal control minimum procedures. To ensure all devices and programs are approved in Colorado by referencing material provided by both CDOG and individual manufacturers.

JOB REQUIREMENTS:
Duties and Responsibilities:
Assist with maintaining Title 31 Compliance; including but not limited to, thorough auditing of daily Title 31 paperwork, accurate and timely submissions of CTRC filings, issuance and tracking of departmental exception reports, assistance with facilitation of classroom training, one-on-one training, and test review. 35%
Record retention of all Title 31 documentation as required by the Bank Secrecy Act and Ameristar Casinos document retention policy. 2%
Preparation of Bank Secrecy Act documentation for approval and mailing (SARC). 2%
Record retention of all SARC documentation. 2%
Retrieve, audit and maintain computer reports, spreadsheets and Word document files of the Title 31 Audit. 5%
Title 31 training, including preparation of training manuals and documents, presentation materials, maintenance of training logs, and scheduling of classes. 2%
Assist with Title 31 training for all departments responsible for compliance with Title 31. 2%
Preparation of exception reports and maintenance of exception logs. 2%
Complete special projects as assigned by the Director of Regulatory Compliance and recommend corrective actions as necessary. 5%
Assistance with in-house investigations and routine audits as assigned by the Director of Regulatory Compliance. 2%
Research and document inquiries from federal and state regulatory agencies, court systems, and taxing authorities. 2%
Assist with audit and documentation of the Problem Gambling and Underage Gambling Program and the routine assessment of the property’s Responsible Gaming efforts to ensure compliance with the American Gaming Associations Code of Conduct (i.e. placement of brochures, signage, literature), reporting any identified failures to the Director of Regulatory Compliance. 2%
Assist with preparation of audit report responses from management, quarterly compliance reports, and other documentation required by CDOG and/or Corporate. 1%
Ensure ACBH’s compliance with Colorado Gaming Regulation Rule 12 to include, among other things, verifying new slot software to ensure it is approved in accordance with Colorado Gaming Regulations. 25%
Review notifications every two weeks and verify against the Slot Master File to ensure software hasn’t been revoked. If software is revoked, notification to the Slot Technical Manager will be made to ensure timely ordering of replacement software. 3%
Review the Slot Master File monthly to ensure that it matches current slot settings on the floor. 3%
Various other related duties, as may be established or required from time to time by Property and Corporate Management. 2%
Maintain strict confidentiality regarding all matters related to ACBHI’s compliance department, including areas governed by ACI’s Compliance Program. 100%

Required Knowledge and Skills:
Strong problem solving, mediation, and consulting skills
Strong written and verbal communication skills
Knowledgeable of Colorado Gaming Regulations and compliance issues
Fully competent in Microsoft Office
Knowledge of databases
Ability to understand and research federal and state regulations
Ability to use Internet Explorer
Ability to work within the guidelines of Title 31, ACBH Internal Controls, and Colorado Division of Gaming regulations
Ability to administer training classes to groups and individuals
Ability to review documents for regulatory requirements

Required Natural Behaviors:
Ability to sustain a high level of confidentiality and professionalism
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization
Highly organized and detail-oriented

Required Education and Work Experience:
Bachelor degree preferred
Minimum of two years experience in an administrative position preferred
Able to obtain and maintain a Colorado Gaming License

Apply here.

[ Reply to This ]        2312

 Dependency Mediation Case Coordinator 
 by Editor  01/06/14 
Location: FL 
Salary: Approx. $30K 
Expires 01/14/2014 

CASE COORDINATOR I


Req No: 21012697-51298225-20131223091505 Agency Name: Florida Guardian Ad Litem Program
Description:
Working Title: CASE COORDINATOR I
Broadband/Class Code: 848401
Position Number: 21012697-51298225
Annual Salary Range: $30,319.94
Announcement Type: Open Competitive
City: NAPLES
Facility:
Pay Grade/ Pay Band: 84116
Closing Date: 1/13/2014

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.


This agency does not accept online applications. Please mail or fax a completed State of Florida application to:

Linda Rowan

20th Circuit Guardian ad Litem Program

2075 W. First Street

Fort Myers, FL 33901

Contact: 941-627-0643

Fax: 239-337-1380

DESCRIPTION OF PRIMARY JOB FUNCTION (S)

This is a highly independent, responsible position focused on achieving the GAL Program’s primary mission: advocating for the best interests of children involved in the dependency court system. In this position, you will work with children through assigned volunteers, as a Child Advocacy Coordinator. Duties and Responsibilities include, but are not limited to, the following:

Program Management:

• Will achieve each of the following duties through the work of volunteers.

o Ensures compliance with all Circuit and Statewide administrative and operational standards, policies, procedures, and initiatives in order to achieve consistent, effective best interest advocacy for children assigned to the Program.

o On each assigned case, visits each child monthly (unless an approved, child specific exception is granted by your Circuit Director), gathers information, gives recommendations and provides written reports in order to advocate for and achieve best interest outcomes for each child, with particular emphasis given to safety, permanency, and normalcy for all children assigned.

o Attends and meaningfully participates in court hearings, depositions, case plan conferences, dependency mediations, staffings, and meetings relating to cases assigned.

o Maintains complete and accurate case file records relating to all activities, recommendations and results relating to all children served.

o Ensures highly assertive advocacy through a collaborative, team based decision making culture, utilizing all members of the advocacy team: attorneys, case coordinators, volunteers and when appropriate, management.

o Completes other Duties as assigned by Management

Volunteer Management

• Implements and adheres to all Circuit and Statewide volunteer management procedures and practices. Effectively trains, evaluates, provides feedback, coaches, supervises and retains assigned volunteers, when assigned, to continually improve the quality and effectiveness of child advocacy, with strong emphasis on securing permanency and safety for all children served.

Inter-Agency Collaboration and Government Relations

• Develops effective working relationships with all local agencies, primarily the Department of Children and Families and its contracted agencies, as well as service providers involved in Community Based Care and the child welfare system.

EDUCATION AND TRAINING:

Bachelor's degree from an accredited four year college or university with a major in sociology, social work, psychology, child development, education, communications, or a related social science.

Knowledge, Skills, and Abilities:

Knowledge of Florida Statutes relating to child protection. Knowledge of the principles and dynamics of child development. Knowledge of the issues and dynamics of child abuse and neglect. Knowledge of social services available to children. Knowledge of the operations of the Florida State Courts System and the Guardian ad Litem program. Ability to communicate effectively with people from culturally and economically diverse backgrounds, and people involved in emotionally distressing situations. Ability to supervise and coordinate case work activities of volunteers. Ability to maintain proper documentation on case activity and to assist in the preparation of detailed court reports recommending a course of action for children.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with s. 112.0455, Florida Statues, Drug-Free Workplace Act.

Apply here.

[ Reply to This ]        2311

 Director of Faculty Relations 
 by Editor  01/06/14 
Location: OR 
Salary: $120K 
Expires 02/08/2014 

Director of Faculty Labor Relations
Academic Affairs

Posting: 13537
Location: Eugene
Closes: Open Until Filled

Title: Director of Faculty Labor Relations

Department: Academic Affairs

Reports to: Senior Vice Provost for Academic Affairs, and the Chief Human Resources Officer

Term: 1.0 FTE for 12 months (renewable annually)

Salary Range: $120,000+

Review Date: Search will remain open until filled. To ensure consideration, please submit an application by February 7, 2014

Start Date: As soon as possible

General Responsibilities:

The Director of Faculty Labor Relations (DFLR) reports to the Senior Vice Provost and Chief Human Resources Officer. The person in this position is responsible for the implementation and day-to-day administration of the University's collective bargaining agreement with United Academics, the AAUP/AFT union representing more than 1800 tenured-track and non-tenure-track faculty. The director’s activities will include: Providing collaborative and consultative advice and counsel on labor contract interpretation, application, and compliance for the university; Collaborating with peer directors and other members of the Academic Affairs and HR management team to ensure that all units working concert to provide seamless service and support to the university; Leading fact finding investigations, responding to information requests, and representing the university at arbitration, mediation, and appeal hearings; Conducting analysis and assessments, preparing reports and advisories, and recommending policies and programs that enrich and promote the integrity of the university’s faculty and labor relations functions; Keeping current in the occupational field to include new developments in concepts, practices, and regulations; Researching and analyzing the impact of changes in regulations and trends on operations.

This position demands a firm commitment to serving the University with sensitivity and professionalism. The position requires abundant self-confidence and the ability to multi-task many cases, processes, and unplanned happenings at one time. The ability to handle confidential material appropriately and maintain an institutional perspective is also critical.

Qualifications:

Required qualifications include: Bachelor’s degree and five years’ progressively responsible leadership experience in labor relations, or any combination of education and experience which clearly demonstrates the ability to successfully perform the essential functions of the job in a university setting comparable to the University of Oregon; demonstrated knowledge and understanding of faculty labor relations; labor relations experience to include labor contract negotiations, practices and strategies, and contract administration; demonstrated knowledge of various areas of academic personnel management in a university setting.

Other qualifications: Demonstrated knowledge of academic personnel management; the ability to demonstrate tact and diplomacy; ability to manage confidential or sensitive information and issues responsibly; strong analytical and critical thinking skills; and ability to analyze, summarize, and effectively present data. Demonstrated ability to write and edit complex policy, procedure, and other technical prose. Demonstrated leadership, organizational, and management skills; ability to prioritize multiple projects; a commitment to and experience with promoting and enhancing diversity and equity; and the ability to work across partisan and ideological lines to build consensus for university and faculty issues. In addition, candidates must have the ability to work and solve problems independently as well as in a collaborative team environment, and represent the university in an appropriate and professional manner.

Preference will be given to candidates with a master’s degree with experience in a similar position at a college or university comparable to the University of Oregon; advanced training in a related field such as labor relations or human resource management; knowledge of Oregon employment law, in particular the Public Employee Collective Bargaining Act, and the Oregon Employment Relations Board. Familiarity with university organizational structure and policy, and political issues in higher education is also a plus.

The salary is commensurate with experience beginning at $120,000. The university offers an excellent package of employee benefits. We are committed to creating a more inclusive and diverse institution and invite applications from qualified candidates who share our commitment to diversity.

The search will remain open until filled. To ensure consideration, application materials should be received by February 7, 2014. Please note that finalists are subject to a criminal background check.

To apply: Applicants should submit a letter of interest stating qualifications, resume, and the names of three professional references including phone numbers, email address, and mailing address to:

Academic Affairs

Search Committee, DFLR

c/o Pam Palanuk

207 Johnson Hall

1258 University of Oregon

Eugene, OR 97403-2023

Or by email to: palanuk@uoregon.edu

The University of Oregon is an AA/EO institution committed to cultural diversity and compliance with the Americans with Disabilities Act. We invite applications from candidates who share our commitment to diversity.

[ Reply to This ]        2310

 Mediation Paralegal 
 by Editor  01/06/14 
Location: FL 
Expires 01/31/2014 

Mediation Paralegal

Job Tracking ID: 512154-413730
Location: Delray Beach, FL
Job Type: Full-Time/Regular
Date Updated: December 04, 2013


Job Description:

The Paralegal in the Mediation Department of our Florida office will be responsible for handling the mediation process on all files, from beginning to end.

Uploading the Form A and sending the appropriate Fees to the Program Manager
Preparing files for upcoming scheduled mediations by securing a Lender Representative, confirming coverage with Local Counsel (when necessary), obtaining Financials from borrowers, ect.
Addressing Court ordered Mediations and Conciliations
Paralegal Degree, a plus
Experienced in Foreclosure Cases
Basic knowledge of the Mediation Process
Experience and Skills:

· Knowledge of the Different Client Systems (LPS, Vendorscape, Lenstar…)
· Basic knowledge of Word, Microsoft Outlook and Excel

Aldridge Connors, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Additional Information:

Job Level: Entry Level (less than 2 years)
Number of Openings:
Years of Experience: 2 - 5 Years
Level of Education: High School/GED
Salary:
Starting Date : ASAP

Apply here.

[ Reply to This ]        2309

 Mediator 
 by Editor  01/06/14 
Location: MA 
Salary: Approx. $33K 
Expires 01/15/2014 

MEDIATOR, #14-046, Public Inquiry and Assistance Center
MEDIATOR, #14-046, Public Inquiry and Assistance Center

Agency Name: Office Of The Attorney General
Official Title: MEDIATOR, #14-046, Public Inquiry and Assistance Center
Functional Title: MEDIATOR, #14-046, Public Inquiry and Assistance Center
Occupational Group: Other
Position Type: Not Given
Full-Time or Part-Time: Full-Time
Salary Range: $0.00 to $0.00 Annually
Bargaining Unit: N/A
Shift: Day
Confidential: No
Number Of Vacancies: 1
City/Town: Boston
Region: BOSTON
Facility Location:
Application Deadline: 01-14-2014
Apply Online: No
Posting ID: J39072
Duties:
Attorney General Martha Coakley is seeking a highly motivated individual to join the Public Inquiry
& Assistance Center (PIAC) as a Mediator to assist in helping the residents of the Commonwealth of
Massachusetts.

Primary Duties: The Mediator is responsible for mediating a caseload of complaints on a variety of consumer related issues; reviewing and responding to correspondence; assisting walk-in consumers with
their inquiries; answering telephone inquiries made to the Attorney General’s Office on the Public Inquiry &
Assistance Center consumer hotline; performing data entry and maintaining consumer related information within the tracking database (Service Desk Express); performing occasional outreach and community education regarding consumer related issues; assisting in the training and supervision of interns/volunteers; overseeing special projects and other duties as required and assigned.

Qualifications:
Position Requirements: Bachelor’s Degree or equivalent experience; strong organizational and analytical skills; excellent verbal and written communication skills; good interpersonal skills and ability to work effectively with the public; strong reading abilities and comprehension; proficiency with Microsoft Office Suite, strong keyboarding skills and experience using database management systems. Candidates must be able to work independently and in a team environment. Mediation or customer service experience is preferred. Fluency in a foreign language is a plus. This position is not subject to the requirement and certification of G.L. Chapter 233, Section 23C.

Comments:
The Office is an Equal Opportunity Employer. The Office actively seeks to increase the diversity of its workforce.

Salary: Low 30s

Please reference Posting #14-046 when applying for this position. If applying for more than one position, send separate cover letters and resumes.

How To Apply:

Apply by submitting cover letter & resume to:
Pamela A. Spang
Recruitment and Hiring Coordinator
Office of the Attorney General
Human Resources Office
One Ashburton Place, 18th Floor
Boston, MA 02108

Inquiries regarding position and status may be made to: Nicholas Synowiec, Deputy Director
(617) 963-2468

Agency Web Address:
http://www.mass.gov/ago

Diversity Officer:
N/A

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

[ Reply to This ]        2308

 NTT Assistant Professor, Applied Conflict Management, Practitioner and Teaching 
 by CACMKSU  12/23/13 
The Center for Applied Conflict Management and the Division of Enrollment Management and Student Affairs at Kent State University seek to fill a non-tenure-track (NTT) position in the field of Applied Conflict Management beginning in August 2014. The successful applicant will have extensive practical experience so as to coordinate campus conflict management services with the Office of Student Conduct, establish a campus mediation clinic, recruit and train student peer mediators, provide trainings in conflict management skills, and teach in the undergraduate Applied Conflict Management degree program. This is primarily a practitioner position with teaching secondary. Graduate degree in conflict management, counseling, higher education, or a related field required; PhD a plus but not necessary. The NTT position may be renewable given the availability of funding. Kent State University is located 30 minutes from the Cleveland and Akron metropolitan areas and the Cuyahoga Valley National Park. Review of applications will begin February 3, 2014 and will continue until the position is filled. A curriculum vitae, a letter of application detailing experience and skills, a teaching/training portfolio, and three letters of reference should be uploaded at https://jobs.kent.edu. Direct inquiries to Todd Kamenash, Director of the Office of Student Conduct (tkamenas@kent.edu), or to Patrick Coy, Director of the Center for Applied Conflict Management (pcoy@kent.edu). Please do not send application materials to Todd Kamenash or Patrick Coy. Kent State University: http://www.kent.edu/
[ Reply to This ]        2307

 Workers Comp Associate 
 by Editor  12/23/13 
Location: FL 
Expires 01/15/2014 


General Information
(336573)
Job title: Workers' Comp Associate

Job location: Palm Beach Gardens, FL 33410 United States

Requisition code:

Date posted: 12/18/13

Job type: Full-Time

Compensation: Salary Negotiable, Excellent Benefits

Job Classification

Job Category: Associate Attorney

Job Description
Job description:

Statewide AV rated insurance defense firm seeks an experienced Workers' Compensation Defense Associate for our Palm Beach Gardens Office responsible for representing the interests of employers and insurance carriers throughout the state of Florida in the handling of their workers' compensation claims. Position requires the use of independent judgment, research, litigation and analytical skills. Experience in taking medical depositions and attendance at Merit Hearings and Mediations is a MUST. Qualified candidates must be a Florida Bar Member in good standing and must be willing to work in a team environment and exhibit interest in marketing to the workers' compensation client base. Knowledge of Florida W/C Statutes and their application is required.

Job Requirements
Education, training, experience:

We are looking for a minimum of 2-5 years’ experience, superb writing skills, strong research skills, and excellent communication skills.

Please do NOT apply if you don’t have 2-5 years’ experience.

Salary negotiable and competitive based upon experience. Excellent benefits package.

Apply here.

[ Reply to This ]        2306

 University Ombudsperson 
 by Editor  12/23/13 
Location: GA 
Salary: $68-75K 
Expires 04/02/2014 

University Ombudsman

 

Posting Details

Position Information
Position Title University Ombudsman
Job Type Regular Full-Time (With Benefits; 40 hrs per week)
Position Number 53056860
FLSA Exempt
Benefits Eligible Yes
Campus Location Dahlonega
Standard Hiring Range $68,051 – $74,856
General Summary
The university ombudsman is a designated impartial conflict-resolution practitioner who provides independent, neutral, informal, and confidential (off-the-record) assistance to faculty and staff to address a variety of concerns that arise at the University, identifies trends or patterns in reported issues, develops and presents outreach programming, and is a source of relevant information and referral. Practices in adherence to the Code of Ethics and the Standards of Practice of The International Ombudsman Association (IOA); engages in continuing education at the annual IOA conference.

Minimum Requirements
Master’s degree in relevant field; doctorate preferred, completion of Foundations of Organizational Ombudsman Practice from the International Ombudsman Association, completion of mediator training from Consortium on Negotiation and Conflict Resolution (CNCR) or pursuit of certified training within one year. Minimum of 5 years of experience working at an institution of higher education (faculty experience preferred), with 3 years of experience as an organizational ombudsman, or related experience in mediation, counseling, or employment law

Certifications/Licenses
Certified Organizational Ombudsman Practitioner credential from the International Ombudsman Association or pursuit of certification within one year

Knowledge, Skills & Abilities
Knowledge and demonstrated experience in mediation, negotiation, and other conflict-resolution practices on a wide range of issues. Excellent interpersonal skills including ability to relate to a variety of people throughout the organization. Ability to evaluate and analyze complex issues and to respond in a sensitive and unbiased manner. Superior written and verbal communication. Ability to work effectively sensitively in a multi-cultural environment. Ability to maintain strict confidentiality of (privileged) information and aware of practices to maintain confidentiality. Expertise in creation and presentation of outreach programming expertise in marketing and use of publications and technology for communication and delivery of information participation in appropriate professional organizations such as the International Ombudman Association knowledge of applicable laws governing confidentiality and the protection of information (FERPA, HIPAA, FMLA, ADA, etc.)

Special Instructions to Applicants
Anticipated Hire Date 04/01/2014
Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity?
Public Job Posting
Agency Referral
Advertisement/Publication
HigherEd Jobs
Chronicle of Higher Education
Personal Referral
Website
Other
Applicant Documents

Required Documents
Resume/Curriculum Vitae
Cover Letter
Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3
Unofficial Transcripts
Optional Documents
Transcripts

Apply here.

[ Reply to This ]        2305

 Family Court Mediator 
 by Editor  12/16/13 
Location: CA 
Salary: $81 - $93K 
Expires 12/19/2013 

Job Title: Family Court Mediator
Closing Date/Time: Continuous
Salary: $38.74 - $44.85 Hourly
$3,099.50 - $3,588.00 Biweekly
$6,715.59 - $7,774.00 Monthly
$80,587.10 - $93,288.00 Annually
Job Type: Full Time
Location: Superior Court of CA, County of Santa Clara, 191 N. First Street, San Jose, CA 95113, California

Print Job Information | Apply


Definition/Description Benefits Supplemental Questions

DEFINITION:
Under direction, this position provides orientation, mediation, evaluation, and Court-ordered investigations in child custody/visitation Court cases and may provide mediation, investigations in Juvenile Dependency and contested relative guardianship Court cases.

DISTINGUISHING CHARACTERISTICS:
This is a journey level position that works closely with judicial officers, attorneys, county agencies, and unrepresented litigants. This class is distinguished from the Senior Mediator class in that the latter has supervisory authority of assigned Family Court Services staff.
Typical Tasks/Representative Duties:
REPRESENTATIVE DUTIES:
• Assists the Court and families in resolving child custody and visitation disputes by providing mediation services; provides investigations, assessments, and recommendations as required by law and as directed by the Court;
• Provides mediation and investigation in Juvenile Dependency and/or contested guardianship cases as directed by the Court;
• Provides orientation and parent education services for the parties involved in disputes;
• Observes and assesses risk factors, including domestic violence and child abuse issues and potential for danger to self and others; takes appropriate action including statutory reporting requirements;
• Testifies in Court as the Court’s expert witness, subject to cross-examination;
• Performs other related duties as required.
Employment Standards/Typical Qualifications:
EMPLOYMENT STANDARDS:
• A California State license as a psychotherapist or other related licensure, and at least two (2) years of experience in Family court services, family counseling and/or clinical assessment;
-OR-
• A master’s degree in psychology, social work, marriage and child counseling, or other behavioral science substantially related to marriage and family interpersonal relationships, and at least five (5) years of experience in Family court services, family counseling and/or clinical assessment;
• Bilingual Spanish speaking ability is highly desirable.
Knowledge of:
• Family systems and pathology, crisis intervention techniques, child development, effects of childhood trauma and abuse, clinical issues relating to children, the effects of domestic violence, and parental chemical dependency on children and child custody research sufficient to enable the counselor to assess the mental health needs of children;
• Diagnostic skill and familiarity with both normal and dysfunctional interaction patterns;
• Community resources in order to make appropriate and/or legally mandated reports or referrals;
• California Court systems and procedures related to family law, visitation, custody, rights of parties, mediation, etc.
Ability to:
• Understand, apply, and explain legal terminology and procedures;
• Accurately implement and comply with court processes, rules, policies, and procedures;
• Work with and effectively manage families in high conflict who may also be dealing with issues of domestic violence, substance abuse, child abuse, and criminal behavior;
• Interact appropriately with judges, court staff, attorneys, and the public. Follow oral and written instructions; organize and maintain records; work effectively to meet court deadlines; prepare standardized forms accurately; communicate effectively orally and in writing; work well under pressure and in stressful situations; exercise good judgment, confidentiality, tact and initiative; work cooperatively and courteously with others;
• Effectively and efficiently use Court technologies;
• Understand and follow written and oral instructions; work independently; work with time restraints; work under pressure; adapt to varying circumstances, and use sound judgment in the performance of duties.
• Review and analyze information which is highly sensitive and may be unsettling and/or explicit.

Supplemental Information:

WORKING CONDITIONS:
The work environment is generally clean, inside buildings, with limited exposure to dust, fumes, odors, and noise. Possess and maintain ability to drive for field travel. Incumbents will be working under sometimes difficult and stressful conditions, with frequent deadlines and expectation to produce high quality work under limited time constraints as well as periodic contact with angry and confrontational individuals. The ability to work independently as well as closely with others is required.
ESSENTIAL FUNCTIONS:
Specific tasks and duties may vary between assignments, however, the following are considered essential functions expected of the Mediator classification:
• Frequent and ongoing use of Court technology to conduct a variety of functions;
• Regular contact with the public, with the ability to converse and respond appropriately with tact and decorum.
PHYSICAL DEMANDS:
• Dexterity, coordination, and/or ability to use a computer keyboard and read a video display terminal on a regular basis;
• Sitting for long periods of time is periodically required;
• The ability to lift objects weighing up to 10 lbs.

EXAMINATION:

A screening panel will be convened to select those applicants deemed most qualified to participate in a written and/or oral examination. The examination process will include one or more of the following: application appraisal; written examination; oral examination.

APPLICATION DEADLINE IS OPEN UNTIL FILLED.

APPLICATIONS RECEIVED BY 11:59 PM ON DECEMBER 11, 2013 AND SELECTED TO PROCEED IN THE HIRING PROCESS WILL BE ASKED TO PARTICIPATE IN AN ORAL EXAM ON DECEMBER 20, 2013.

APPLICATION REQUIREMENTS:

This recruitment requires the submission of an on-line application. No paper applications will be accepted.

An electronic copy of your Resume and California State License (if applicable) as a psychotherapist must also be submitted as attachments to this application submission.
The Court provides reasonable accommodations for applicants with disabilities. If you are disabled as defined by the Federal Americans with Disabilities Act or the California Fair Employment and Housing Act and will be requesting an accommodation, please contact Traci Hart at thart@scscourt.org or (408) 882-2700, to discuss your request. TDD communication is available by calling (408) 882-2787.

The Court must verify the identity and employment authorization of all new employees to comply with the 1986 Immigration Reform & Control Act. This verification is required only after an offer of employment has been made. For further information regarding the required verification, please contact Human Resources at 408-882-2747.

Apply here.

[ Reply to This ]        2304

 Human Resources Consultant 
 by Editor  12/16/13 
Location: TX 
Expires 12/30/2013 

Please see Special Instructions for more details.

THIS POSITION WILL REPORT DIRECTLY TO THE EMPLOYEE RELATIONS MANAGER. Applicants must submit a cover letter and resume in order to be considered. The City of Austin Human Resources Department is looking for an engaging and dynamic professional to join our Employee Relations team in investigating complaints of discrimination, harassment and other areas of general treatment, and in making recommendations to management on critical ER issues. This professional will provide phone and face to face counseling to employees and managers across City departments on complex ER matters, interpret HR policy and practices, conduct grievance hearings, train employees and managers on sexual harassment, complaint resolution techniques, EEO and employment law matters, FMLA/ADA leave issues and assist with special projects. No relocation expenses are provided for this position.
Position Information

Position Information
Posting Title Human Resources Consultant (Employee Relations)
Job Requisition Number COA071789
Position Number 108347
Job Type Full-Time
Division Name Human Resources Employee Relat
Minimum Qualifications
Graduation from an accredited four (4) year college or university with major coursework in a related field plus four (4) years of human resources experience in the human resources specialty assigned.

Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.

Licenses or Certifications:
None.

 

Notes to Applicants
THIS POSITION WILL REPORT DIRECTLY TO THE EMPLOYEE RELATIONS MANAGER.

Applicants must submit a cover letter and resume in order to be considered.

The City of Austin Human Resources Department is looking for an engaging and dynamic professional to join our Employee Relations team in investigating complaints of discrimination, harassment and other areas of general treatment, and in making recommendations to management on critical ER issues.

This professional will provide phone and face to face counseling to employees and managers across City departments on complex ER matters, interpret HR policy and practices, conduct grievance hearings, train employees and managers on sexual harassment, complaint resolution techniques, EEO and employment law matters, FMLA/ADA leave issues and assist with special projects.

No relocation expenses are provided for this position.

Pay Range
Commensurate

Hours
M-F, 8am – 5pm, other hours and days as required

Job Close Date
Departments may close a posting at their discretion 12/29/2013
Open Until Filled No
Type of Posting External
Department Human Resources
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 505 Barton Springs Road, Austin, TX
Preferred Qualifications
Preferred qualifications include:

SPHR or PHR certification

Experience working in human resources in a civil service environment

Experience with writing personnel policies for a large organization

Excellent oral and written communication skills
Skill in mediation and alternate dispute resolution techniques

Proven history of being responsive to employee and management issues

Ability to develop and foster effective working relationships.

Experience responding to EEOC charges

Ability to be forward thinking while maintaining an appreciation and understanding of past practices

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Plans, designs, develop, implements, and evaluate major human resources programs within the area of specialization for city wide use.
2. Provides advice and counsel to management and other employee groups on a broad range of human resources issues and decisions within the area of specialization.
3. Identifies, analyze, and recommends solutions for various human resources problems within the area of specialization, monitoring implementation of agreed upon actions until the problem has been
resolved.
4. Advise and influence management in making sound human resources related decisions within the area of specialization.
5. Analyze morale indicators and other personnel measurements such as but not limited to surveys, turnover, and grievances, and present recommendations within the area of specialization for corrective action programs.
6. Ensures compliance with federal and state laws, including reporting requirements.
7. Conducts training to departments in changes in policies, personnel procedures and classification programs.
8. Observes, interviews, and survey employees and conduct group meetings to collect job, organizational, and occupational information.

Responsibilities- Supervision and/or Leadership Exercised:

Provide leadership for groups including other professionals and support staff in the area of specialization.
May manage entire program or programs.
Periodically act as a team leader to special task forces or teams.
Provide direction and/or guidance to less experienced human resources personnel.
Provide training to managers and others on human resources issues.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Knowledge of assigned human resources areas.
Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
Knowledge of city practice, policy and procedures.
Skill in oral and written communication.
Skill in planning and organizing.
Skill in data analysis and problem solving.
Skill in using computers, related software and large databases.
Skill in handling multiple tasks and prioritizing..
Ability to handle hostility, conflict, and uncertain situations.
Ability to mentor and train.
Ability to work with frequent interruptions and changes in priorities.
Ability to develop and maintain current knowledge in the assigned Human Resources areas.
Ability to establish and maintain good relationships with other city employees and the public.

Does this job require a criminal background investigation? This position does not require a criminal background investigation
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* This position requires a Bachelor's degree in related field plus four (4) years of human resources experience. One (1) additional year of experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet this minimum requirement?
Yes
No
* This position does not require supervisor experience or have supervisory duties but often provides advice and assistance to supervisors and executives. What is your experience as a supervisor?
No supervisory experience
Less than 2 years of supervisory experience
More than 2 years of supervisory experience
* What is your experience working in human resources in a civil service environment?
No experience in human resources in a civil service environment (local, state or federal government)
Up to 2 years experience in human resources in a civil service environment (local, state or federal government)
More than 2 years but less than 5 years experience in human resources in a civil service environment (local, state or federal government)
More than 5 years experience in human resources in a civil service environment (local, state or federal government)
* What is your experience working in human resources in the public sector?
No experience in human resources in the public sector (local, state or federal government)
Up to 2 years experience in human resources in the public sector (local, state or federal government)
More than 2 years but less than 5 years experience in human resources in the public sector (local, state or federal government)
More than 5 years experience in human resources in the public sector (local, state or federal government)
* How would you describe your knowledge and experience advising management on such federal laws as FMLA, ADA, Title VII, ADEA, USERRA and FLSA?
No experience or knowledge.
No experience, but have knowledge or training.
Limited knowledge and experience (0-2 years).
Working knowledge and experience (2-5 years).
Advanced knowledge and experience (5+ years).
* What level of experience do you have conducting workplace investigations regarding discrimination, harassment and/or sexual harassment?
Served as lead investigator for an employer or outside investigative body including documenting findings.
Served as an investigator for an employer or outside investigative body including documenting findings
Served in a support role to a lead investigator but not involved in all phases of the process.
Served as investigator in workplace issues requiring inquiry and other review but no formal documentation of investigative findings.
No workplace investigation experience.
* What is your experience providing workplace training in the field of human resources:
No experience
Less than 2 years experience delivering prepared training
2+ years of experience delivering prepared training
Less than 2 years experience developing and delivering training
2+ years experience developing and delivering training
* Please check the answer that most closely describes the number of classes you have conducted:
Have no experience delivering training
Delivered training a total of 1-5 times
Delivered training a total of more than 6 times
Developed AND delivered training a total of 1-5 times
* Please identify the number of employee relations investigations that you have participated in regarding sexual harassment and discrimination.
1 to 5 investigations
6 to 10 investigations
11 to 25 investigations
More than 25 investigations
No investigations
* Do you currently have a PHR, SPHR or GPHR certifcation?
Yes
No
Optional & Required Documents

Required Documents
Cover Letter
Resume
Optional Documents

Apply here.

[ Reply to This ]        2303

 Mediation/Arbitration Specialist 
 by Editor  12/16/13 
Location: MI 
Expires 12/31/2014 

Job Description
Volkswagen Mediation Arbitration Specialist

The Customer Resolution & Retention (CR&) Arbitration Specialist supports the BBB arbitration hearing process including analysis of cases for the purpose of providing written and oral presentations of Volkswagen Group of America’s position for BBB arbitration hearings to Arbitration Advocates. This role will review BBB claims and attempt to resolve customer concerns. This role will conduct BBB phone hearings when needed. This role requires effective customer, dealer, field, and team interaction. Responds to customer contacts in the behalf of the VW and Audi Executive offices. Develops strong relationships, built on respect, trust and understanding, with VW and Audi executives and their assistants. Manages, tracks, and updates our executive level staff on escalated customer contacts. Manages executive customer contact database. Provides ad hoc reporting to executives and VW and Audi Brand. Identifies, communicates and escalates trends in performance, potential product shortcomings and/or process gaps. Has the desire and ability to grow within the organization.

Qualifications/Required Skills:

• Have an extensive understanding of Volkswagen and Audi Policy and Procedure.
• Strong functional knowledge of MS Access.
• Strong Windows/PC and typing skills.
• Ability to look and think “out of box”.
• Look for non-conventional/creative ways to help customers.
• Exemplify best-in-class customer service skills.
• Excellent follow-up and accountability.
• Professional and able to interact with Associates on all levels (team members, leadership, customers, and other departments within VWoA organization).
• Ability to work in a fast-paced, constantly changing environment. • Ability to multi-task.
• Strong organizational skills.
• Ability to adapt to continuous change.
• Excellent written and oral communication skills.
• Effective problem solving skills.
• Dependable, punctual, and reliable.

Minimum Education Requirements:
o Degree preferred, but not required.

Apply here.

[ Reply to This ]        2302

 Mediation Specialists 
 by Editor  12/16/13 
Location: OR 
Expires 01/05/2014 


Mediation Specialist
Job#: 221457
Posted: 12/06/2013
Job Type: Full Time
Location: Portland RCO
Department: Litigation
Category: RCO Legal, P.C.
Salary: Hourly
Benefits: Full Benefits
Apply To This Job
Return To List
Job Description
RCO Legal, P.C. is a dynamic and evolving law firm. We are looking to add a Mediation Specialist to our team. RCO values customer service, competence, and integrity.

RCO specializes in the representation of financial institutions, investors, title insurers, housing authorities and select businesses in all matters related to servicing, mortgage banking, consumer finance, title insurance, real estate finance, and the enforcement of mortgage loans.

The Mediation Specialist is responsible for the set-up, initiation and coordination of the mediation. The Specialist is expected to work within a team environment to complete a high volume of work.

Essential Duties and Responsibilities:

Maintain Mediation Calendar utilizing Microsoft Outlook
Ability to verify Mediation deadlines/sessions using mediation system
Monitor calendar for upcoming mediation sessions and deadlines utilizing Outlook
Notify Attorney in a timely fashion of upcoming mediation dates
Draft correspondence to send to the mediation center, housing counselors and clients
Adhere to specific client requirements
Ability to effectively communicate with attorneys, clients, and other team members
Ability to prioritize workload and work under tight timelines
Ability to successfully calculate future mediation dates and deadlines with the assistance of a date calculator
Communication deadlines with other team members
Other duties may be assigned
Skills/Requirements
High School Diploma or general education degree (GED); and 3-9 months of related work experience and/or training; or equivalent combination of education and experience, preferably in a mortgage or legal setting. Familiarity with file process, working with attorneys, and/or industry experience of paralegal certificate preferred.

Other Requirements:

Ability to maintain records accurately, and prepare reports.
Ability to resolve problems quickly and effectively determine appropriate courses of action.
Must be flexible and have well developed interpersonal skills.
Must be highly organized and self motivated.
Attention to detail is essential
Critical thinking skills
Strong grammar and proof reading skills
Benefits:

Medical, dental and vision
401K
Generous paid time off policies
Hourly compensation
We are an innovative, technologically driven company that leads in multiple industries; law, mortgage banking, and finance. We value the right team fit, so we invest in training the right person and providing ongoing training as the industry changes. If you commit to the highest professional standards, thrive in a fast paced environment, enjoy challenges, and take initiative, our team might be the perfect fit.

Apply here.

[ Reply to This ]        2301

 Chief of Service 
 by Editor  12/11/13 
Location: NY 
Expires 02/05/2014 

Job Title:

Chief of Service, Political Affairs, D1

Department/ Office:

Department of Political Affairs

Duty Station:
NEW YORK

Posting Period:

6 December 2013-4 February 2014

Job Opening number:

13-POL-DPA-31834-R-NEW YORK(G)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

The position is located in Mediation Support Unit, Policy and Mediation Division (PMD) of the Department of Political Affairs (DPA). The incumbent will report to the Director of the Policy and Mediation Division.

Responsibilities

Within delegated authority, the Chief of Service, Political Affairs in Mediation Support Unit will be responsible for the following duties:

• Advises and supports the Director in managing, directing and coordinating the work of the Policy and Mediation Division, including budget, personnel, management of extra-budgetary resources, performance monitoring and evaluation, and other administrative aspects;
• Advises the Director on policy matters of relevance to the Division, particularly in the area of mediation support, and takes a lead in developing such policy;
• Manages the Mediation Support Unit (including the Standby Team), overseeing the development and implementation of the Unit’s substantive work programme;
• Leads and manages the activities undertaken by the Mediation Support Unit (in that regard, the Unit undertakes three key functions: establishing and managing mediation support to ongoing and new processes; contributing to the strengthening of mediation capacity in partner organizations, in particular regional organizations; and contributing to the development of guidance material, lessons learned and best practices specific to mediation);
• Supervises the Department’s gender portfolio, comprising three interrelated areas of work: implementation of Security Council resolutions on women, peace and security; implementation of joint gender and mediation strategy; and department-wide gender mainstreaming;
• Consults as appropriate with key clients including senior UN officials at Headquarters, in the field and throughout the UN system; representatives of Member States, and representatives of regional organizations;
• Develops, in close consultation with the relevant DPA divisions and under the supervision of the Director, alternative strategies for ongoing mediation/ facilitation/good-offices missions and processes;
• Supports the Director in the partnership efforts of the Division, performing representational, outreach and advocacy functions as appropriate;
• Establishes and maintains systematic links with academia, research centres, think-tanks, foreign policy forums, NGOs, and the donor community, particularly in the area of mediation support;
• Advises on interactions between the Department and inter-governmental bodies on issues pertaining to the work of the Division, including the preparation of reports, particularly in the area of mediation support.

Competencies

• Professionalism: Knowledge of the substantive field of work in general and of specific areas being supervised. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Managerial Competencies

• Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

• Empowering Others: Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work; encourages others to set challenging goals; holds others accountable for achieving results related to their area of responsibility; genuinely values all staff members’ input and expertise; shows appreciation and rewards achievement and effort; involves others when making decisions that affect them.

Education

Advanced university degree (Master's degree or equivalent) in political sciences or related fields. A first-level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of fifteen years of progressively responsible experience in international relations, political affairs, conflict resolution or mediation support is required. At least five years' management experience required. Experience in results-based budgeting is desirable. Experience in mediation processes is desirable. Experience in outreach and advocacy is desirable..

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of other UN official languages is an advantage.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

More info here.

[ Reply to This ]        2300

 Disputes Representative 
 by Editor  12/03/13 
Location: MO 
Expires 12/20/2013 

Position: Disputes Representative (MO)
Location: Kansas City, MO, MO
Job Id: 2013-1622 (B)
# of Openings: 1
Dispute Representative (Kansas City, MO)

The Dispute Representative is responsible for mediation and resolution of billing disputes between shippers and carriers so that invoices are paid as appropriate. This position ensures a quality experience to both parties, and internal stakeholders by communicating complete and accurate information, and providing education to all involved as necessary so as to avoid future issues. The Representative is neutral and holds both parties accountable for providing supporting data and gives both sides a chance to respond to and resolve prior to arriving at a final conclusion. Despite the nature of the conflict, the Dispute Representative should ultimately strengthen customer support by engaging in a meaningful dialogue with both the customer and carrier. The goal of the Representatives is to support retention and repeat business; ultimately keep the customer shipping with the company, and the carrier providing service (if appropriate) post dispute resolution.

 

Acts as a liaison between customers, carriers, and internal departments to resolve customer-initiated billing issues in a timely manner. Collects all relevant supporting documentation from all parties involved. Then performs thorough investigation and research into shipment details in order to arrive at a final conclusion and communicating invoice impact and payment requirements.
Handles and addresses process training issues for internal and external customers relative to the transportation industry in order to minimize preventable billing issues (i.e. freight classifications, stackable freight, etc…). Also works with carriers to educate shippers on how to determine proper freight classification.
Identifies and escalates company provided system related billing issues to management as appropriate. Must be able to articulate the nature of the billing issue, and may be called upon to provide feedback to the IT group or other internal departments in order to determine the best possible solution to prevent recurrence.
Responsible for reviewing adjustments prior to invoicing to ensure accuracy. Issues final billing post adjustments to all parties based on outcome of research.

 

Requirements:

 

High school diploma required; some college coursework or Bachelor's degree preferred.
Previous customer service experience required; billing or dispute resolution experience preferred. Freight / transportation experience is also desirable.
Excellent communication skills (both verbal and written) with strong ability to communicate effectively via telephone and email
Strong problem solving skills
Understanding of accounts receivable and cash application related to customer accounts
Effective PC skills including working knowledge of MS Office Programs
Call Center process experience preferable
Ability to work in a fast paced environment
Effective time management and organizational skills, attention to detail and ability to multi-task
Freight / transportation industry experience helpful

Apply here.

[ Reply to This ]        2299

 Independent Mediator Contractor 
 by Editor  12/03/13 
Location: OH 
Expires 12/20/2013 

Independent Contractor - Mediator
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This is an Independent Contract position and will not be a regular employee of BAPC. This position will mediate post and pre decree divorce as well as family and parent-teen mediations. These mediations will either be court-ordered, attorney or JFS suggested, or voluntary. Sessions will be held any time Monday-Friday 8am-8pm and on Saturdays 9am-1pm.
Job Requirements:
Responsible for completing service ticket and updated session report at the end of each session.
Submits invoice(s) to the coordinator of mediation between the 1st and 10th of the month following each month services were provided. Complete documentation as needed pertaining to mediation in a timely manner and as outlined in the reference manual. Documentation includes but is not limited to court reports, memorandum of agreements and evaluations.
Must maintain professional boundaries at all times with clients. Be knowledgeable with and follow AFCC model standard of practice for family mediation guidelines.
Attend at least 4 case consultation meetings per year at BAPC. Review and keep up to date the reference manual for mediation services.
Possess the ability to communicate effectively with clients, program staff, coordinator and other professionals verbally and in writing.
Close out cases that are no longer active within 30 days of last seeing clients. Closing out of file includes making sure all paperwork has been signed and is in folder.
Professional Qualifications Required:
Basic Mediation training (12 hours)
Training in the Uniform Mediation Act and client’s rights under UMA
Family/Divorce Mediation training (40 hours )
Domestic Abuse training (2 day-Supreme Court training)
Bachelor’s degree in business, counseling or related field. Preference is a person with a Master’s degree in counseling or a law degree.
Proof of current mediation insurance
Completion of at least 40 co-mediation hours with letter of certificate of completion and completed within 18 months of the date of Family/Divorce Mediation training.Completion of at least one case with mediator or coordinator in observance of work
Interview Process: In order to be considered for this position and once the candidate is considered for a second interview, demonstration of mediation skill is required. A prospective candidate will conduct a mediation session (1.5 hours) with the mediation coordinator as co-lead.
Equal Opportunity Employer

Apply here.

[ Reply to This ]        2298

 Family Court Mediator 
 by Editor  12/03/13 
Location: CA 
Salary: $81-93K 
Expires 12/12/2013 

Job Title: Family Court Mediator
Closing Date/Time: Continuous
Salary: $38.74 - $44.85 Hourly
$3,099.50 - $3,588.00 Biweekly
$6,715.59 - $7,774.00 Monthly
$80,587.10 - $93,288.00 Annually
Job Type: Full Time
Location: Superior Court of CA, County of Santa Clara, 191 N. First Street, San Jose, CA 95113, California


Definition/Description Benefits Supplemental Questions

DEFINITION:
Under direction, this position provides orientation, mediation, evaluation, and Court-ordered investigations in child custody/visitation Court cases and may provide mediation, investigations in Juvenile Dependency and contested relative guardianship Court cases.

DISTINGUISHING CHARACTERISTICS:
This is a journey level position that works closely with judicial officers, attorneys, county agencies, and unrepresented litigants. This class is distinguished from the Senior Mediator class in that the latter has supervisory authority of assigned Family Court Services staff.
Typical Tasks/Representative Duties:
REPRESENTATIVE DUTIES:
• Assists the Court and families in resolving child custody and visitation disputes by providing mediation services; provides investigations, assessments, and recommendations as required by law and as directed by the Court;
• Provides mediation and investigation in Juvenile Dependency and/or contested guardianship cases as directed by the Court;
• Provides orientation and parent education services for the parties involved in disputes;
• Observes and assesses risk factors, including domestic violence and child abuse issues and potential for danger to self and others; takes appropriate action including statutory reporting requirements;
• Testifies in Court as the Court’s expert witness, subject to cross-examination;
• Performs other related duties as required.
Employment Standards/Typical Qualifications:
EMPLOYMENT STANDARDS:
• A California State license as a psychotherapist or other related licensure, and at least two (2) years of experience in Family court services, family counseling and/or clinical assessment;
-OR-
• A master’s degree in psychology, social work, marriage and child counseling, or other behavioral science substantially related to marriage and family interpersonal relationships, and at least five (5) years of experience in Family court services, family counseling and/or clinical assessment;
• Bilingual Spanish speaking ability is highly desirable.
Knowledge of:
• Family systems and pathology, crisis intervention techniques, child development, effects of childhood trauma and abuse, clinical issues relating to children, the effects of domestic violence, and parental chemical dependency on children and child custody research sufficient to enable the counselor to assess the mental health needs of children;
• Diagnostic skill and familiarity with both normal and dysfunctional interaction patterns;
• Community resources in order to make appropriate and/or legally mandated reports or referrals;
• California Court systems and procedures related to family law, visitation, custody, rights of parties, mediation, etc.
Ability to:
• Understand, apply, and explain legal terminology and procedures;
• Accurately implement and comply with court processes, rules, policies, and procedures;
• Work with and effectively manage families in high conflict who may also be dealing with issues of domestic violence, substance abuse, child abuse, and criminal behavior;
• Interact appropriately with judges, court staff, attorneys, and the public. Follow oral and written instructions; organize and maintain records; work effectively to meet court deadlines; prepare standardized forms accurately; communicate effectively orally and in writing; work well under pressure and in stressful situations; exercise good judgment, confidentiality, tact and initiative; work cooperatively and courteously with others;
• Effectively and efficiently use Court technologies;
• Understand and follow written and oral instructions; work independently; work with time restraints; work under pressure; adapt to varying circumstances, and use sound judgment in the performance of duties.
• Review and analyze information which is highly sensitive and may be unsettling and/or explicit.

Supplemental Information:

WORKING CONDITIONS:
The work environment is generally clean, inside buildings, with limited exposure to dust, fumes, odors, and noise. Possess and maintain ability to drive for field travel. Incumbents will be working under sometimes difficult and stressful conditions, with frequent deadlines and expectation to produce high quality work under limited time constraints as well as periodic contact with angry and confrontational individuals. The ability to work independently as well as closely with others is required.
ESSENTIAL FUNCTIONS:
Specific tasks and duties may vary between assignments, however, the following are considered essential functions expected of the Mediator classification:
• Frequent and ongoing use of Court technology to conduct a variety of functions;
• Regular contact with the public, with the ability to converse and respond appropriately with tact and decorum.
PHYSICAL DEMANDS:
• Dexterity, coordination, and/or ability to use a computer keyboard and read a video display terminal on a regular basis;
• Sitting for long periods of time is periodically required;
• The ability to lift objects weighing up to 10 lbs.

EXAMINATION:

A screening panel will be convened to select those applicants deemed most qualified to participate in a written and/or oral examination. The examination process will include one or more of the following: application appraisal; written examination; oral examination.

APPLICATION DEADLINE IS OPEN UNTIL FILLED.

APPLICATIONS RECEIVED BY 11:59 PM ON DECEMBER 11, 2013 AND SELECTED TO PROCEED IN THE HIRING PROCESS WILL BE ASKED TO PARTICIPATE IN AN ORAL EXAM ON DECEMBER 20, 2013.

APPLICATION REQUIREMENTS:

This recruitment requires the submission of an on-line application. No paper applications will be accepted.

An electronic copy of your Resume and California State License (if applicable) as a psychotherapist must also be submitted as attachments to this application submission.
The Court provides reasonable accommodations for applicants with disabilities. If you are disabled as defined by the Federal Americans with Disabilities Act or the California Fair Employment and Housing Act and will be requesting an accommodation, please contact Traci Hart at thart@scscourt.org or (408) 882-2700, to discuss your request. TDD communication is available by calling (408) 882-2787.

The Court must verify the identity and employment authorization of all new employees to comply with the 1986 Immigration Reform & Control Act. This verification is required only after an offer of employment has been made. For further information regarding the required verification, please contact Human Resources at 408-882-2747.

Apply here.

[ Reply to This ]        2297

 Director 
 by Editor  12/02/13 
Location: AZ 
Salary: $114-146K 
Expires 01/01/2014 

Job Title:Director: Environmental Conflict Resolution Program
Agency:Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation
Job Announcement Number:USE-14-998156
SALARY RANGE: $113,735.00 to $155,500.00 / Per Year
OPEN PERIOD: Tuesday, November 26, 2013 to Tuesday, December 31, 2013
SERIES & GRADE: AD-0301-15
POSITION INFORMATION: Full Time - Excepted Service Permanent
PROMOTION POTENTIAL:15
DUTY LOCATIONS: 1 vacancy in the following location:
Tucson, AZ View Map
WHO MAY APPLY: United States Citizens
SECURITY CLEARANCE: Not Applicable
SUPERVISORY STATUS: No
JOB SUMMARY:
Established by Congress in 1992 to honor Morris K. Udall's 30 years of service in the House of Representatives and enhanced by Congressional action in 2009 to honor Stewart L. Udall's vast public service, the Morris K. Udall and Stewart L. Udall Foundation is dedicated to educating a new generation of Americans to preserve and protect their national heritage through scholarship, fellowship, and internship programs focused on environmental and Native American issues. The Udall Foundation is also committed to promoting the principles and practices of environmental conflict resolution.

The Morris K. Udall Foundation, an independent federal agency based in Tucson, Arizona, seeks an individual with experience in and a demonstrated commitment to the field of conflict resolution and a minimum of five years of senior management experience, with proven success in leading, mentoring and managing conflict resolution professionals. Reporting to the Executive Director, the Director oversees all activities and staff of The U.S. Institute for Environmental Conflict Resolution, a program of the Udall Foundation. The U.S. Institute has a total staff of approximately 22 and a budget of $6 million for FY 2014 (please see www.udall.gov and www.ecr.gov for more information).

The Director provides leadership, vision and strategic direction for the U.S. Institute's programs and activities. The Director participates as a member of the Udall Foundation's leadership team, which includes the Executive Director, Director for Finance and Operations, General Counsel, Director DC Office of the Udall Foundation and Director, Education Programs. The leadership team works cooperatively on Foundation-wide management issues. A significant amount of travel will be required. The incumbent will work in the Foundation's Tucson office.

TRAVEL REQUIRED
25% or Greater
Significant amount of travel will be required.
RELOCATION AUTHORIZED
Yes
Relocation expenses will be paid.
KEY REQUIREMENTS

U.S. Citizenship or National
Resume and/or Supporting Documents (see How to Apply)
Advanced degree in related field
Five years of experience in mediation and conflict resolution
Background check is required
DUTIES:
Back to top
Oversee long-term strategy for program structure and development.
Recruit, manage/supervise, mentor and retain professional staff.
Serves as the principal external representative and spokesperson for the U.S. Institute; developing and maintaining relationships with other federal agencies, state and local governments, tribal governments, Non-Governmental Organizations, private sector organizations and the Environmental Conflict Resolution (ECR) practitioner community.
In coordination with the Director DC Office of the Udall Foundation, develop and co-lead a cohesive outreach and marketing strategy consistent with the Foundation's enabling legislations and the U.S. Institute's service mission and revenue-generation needs.
Works closely with the Director for Finance and Operations to define management needs for financial and budgetary reports and to implement internal controls.
In cooperation with Udall Foundation leadership, identify key program, financial, operational and performance standards against which the U.S. Institute's performance can be evaluated.
When appropriate, provide convening, conflict assessment and process design for selected cases.
Other duties as assigned

Full info here.

[ Reply to This ]        2296

 Mediator, Half-Time 
 by Editor  12/02/13 
Location: WA 
Expires 12/22/2013 

Job Posting-

Experienced Mediator needed for Case development, client scheduling, administrative assistant tasks in a private mediation practice. May develop into mediation position. Part time, 20 hours per week Office location in Vancouver, Washington. Pleasant, comfortable work environment. Skills most important to this position are empathetic listening, caring contact with clients and potential clients, integrity, excellent organizational skills.

Case development according to defined guidelines. Client scheduling, documenting client contact, follow up, and case in progress documentation require good organizational, writing, and computer skills using standard business software. Extra consideration given for IT expertise, and for teaching experience. Other more mundane duties as administrative assistant. Send resume to Executive Director, mediationemployment@gmail.com.

[ Reply to This ]        2295

 Regional Director of Dispute Resolution 
 by Editor  11/26/13 
Location: IL 
Expires 12/13/2013 

FINRA is looking for a Regional Director in their Chicago office:
Regional Director - Dispute Resolution - Chicago, IL (Job Number: 002895)
Description
We Work to Protect Investors. Join our Team.
FINRA is seeking a well-qualified individual for our Regional Director opening in Chicago, IL. To be considered for this position, please submit your resume through our career site at www.finra.org/careers – no phone calls, please.
Job Summary:
Oversees the daily operations of the Regional Office, including the associated personnel and human relations activities, administrative functions, financial and budgeting activities, and technical aspects.
Essential Job Functions:
Administers and oversees all aspects of the arbitration and other alternative dispute resolution processes for cases in multiple geographic hearing sites within the region including the process for cases, developing and monitoring department and corporate goals and administering internal operating procedures.
Develops revisions to and implements Arbitration and Mediation code policy.
Monitors and conducts evaluations of the efficiency/effectiveness of these programs.
Trains and mentors new regional directors.
Runs other regional offices during temporary vacancies or leave periods.
Represents the Department and conveys its policies to the District Committees, SEC offices, state and regulatory agencies, state securities dealers associations, investor groups, and to the securities bar in the regional territory. Maintains contact with FINRA Member Regulation Regional and District Directors.
Serves as liaison to the National Arbitration and Mediation Committee, as assigned by senior management.
Serves as a faculty member on bar, trade, professional, and FINRA seminars and training programs as approved by the Director of Dispute Resolution.
Writes reports, memoranda, manuals, and other reports as directed by the Director of Case Administration.
Formulates departmental budget for Regional Office, strategic plans, and appropriate action plans.
Directs and advises case administration and support staff engaged in facilitating arbitration hearings and mediations. Responds to customer complaints and inquiries as they apply to the dispute resolution process.
Plans and conducts multiple Focus Group meetings throughout the region with both industry and public customers and develops action plans based on input/feedback received.
Qualifications
Education/Experience Requirements:
Bachelor’s Degree and a minimum of 15 years related experience, or equivalent, required.
Juris doctor degree or equivalent work experience. Juris doctor degree strongly preferred.
Overall experience in the securities/financial services industry required with substantive knowledge of regulatory compliance or knowledge of FINRA, securities regulation, and compliance issues is required or knowledge of securities arbitration, mediation, and litigation.
Minimum of five (5) years supervisory experience required.
Demonstrated project management, process improvement and goal attainment skills.
Excellent written and verbal communication skills, including interpersonal and presentation skills.
Excellent organizational and analytical skills.
Working Conditions:
Work is normally performed in an office environment.
To be considered for this position, please submit a cover letter and resume. A writing sample may be required as part of the submission.
The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.
Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.
FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s accommodation help line at (240) 386-4865. Please note that this number is exclusively for inquiries regarding application accommodations.
In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.
Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’sinvestment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.
As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.

About FINRA
The Financial Industry Regulatory Authority (FINRA) is the largest independent regulator for all securities firms doing business in the United States. FINRA’s mission is to protect America’s investors by making sure the securities industry operates fairly and honestly. All told, FINRA oversees nearly 4,600 brokerage firms, about 164,000 branch offices and approximately 632,000 registered securities representatives.
FINRA’s independent regulation plays a critical role in America’s financial system and touches virtually every aspect of the securities business—from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms. We also perform market regulation under contract for the major U.S. stock markets, including the New York Stock Exchange, NYSE Arca, NYSE Amex, The NASDAQ Stock Market and the International Securities Exchange.
FINRA has approximately 3,000 employees and operates from Washington, DC, and New York, NY, with 20 regional offices around the country.
In today's fast-paced and complex global economy, FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets.
Find out more about us and how we work—and view our current openings—at www.finra.org/careers.

Search Firm Representatives
Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.
FINRA is an Equal Opportunity and Affirmative Action Employer
[ Reply to This ]        2294

 Asst. Dir. Conflict Res. Program 
 by Editor  11/26/13 
Location: GA 
Salary: $24-32/hr 
Expires 12/12/2013 

Job Title Asst Dir, Programs (NGO), MENA Conflict Resolution, Carter Center
Job Requisition ID 38429BR
Operating Unit/Division Carter Center
Department 981090:The Carter Center
Full/Part Time Full-Time
Regular/Temporary Regular
Minimum Hourly $ 23.990385
Midpoint Hourly $ 32.115385
Minimum Annual $ 49900
Midpoint Annual $ 66800
Job Description JOB DESCRIPTION: Assists in directing the planning, development, and implementation of a program. Provides specialized support and expertise in a particular functional or skill area to program and field project; designs, implements, and monitors various program-related projects. May represent the organization at meetings, conferences and other events. May develop and present speeches or presentations to generate or enhance awareness of the program. Provides technical support by evaluating established processes, conducting training, attending operational meetings and networking with affiliated NGO's. Monitors progress toward achieving established objectives and deadlines. May develop fund raising initiatives, including researching and identifying funding sources and writing and submitting grant proposals. Participates in planning, administering and monitoring program related budgets. Conducts research, designs new initiatives, and collaborates with other NGO's. May serve on, hold office in, or chair committees. May write publishable articles and papers. May supervise staff. Oversees or assists in developing operational and statistical reports for management and regulatory agencies. Performs related responsibilities as required.
MINIMUM QUALIFICATIONS: Bachelor's degree in a field related to the program(s) and five years of program related experience, OR equivalent combination of experience, education, and training. Master's degree preferred.
Preferred Qualifications Assists the Director of Conflict Resolution Program and the Vice President of Peace Programs in designing, implementing and evaluating the program’s mission and strategy. Designs, implements and coordinates activities of the Conflict Resolution Program, including projects, conferences, field missions, and other daily activities. Tasks include project development, implementation, and management; grant development; budget planning; program promotion; report production; networking and negotiating. Incumbent provides staff support and/or leadership in short-term trips to countries of potential programmatic interest. Incumbent may supervise staff, interns, and volunteers.
Additional Job Details Post-graduate degree in conflict resolution, international relations, area studies, international law, or related fields. Five years of experience in international conflict resolution, preferably in the field, including negotiation, mediation, facilitation, and program design. Incumbent should be detail oriented and well organized, assertively following and bringing activities to closure. A high level of personal energy and positive attitude are essential. Strong writing and communication skills and competence with computer applications are musts. Experience working with conflicts in the Middle East is preferred. Familiarity with NGOs and project-based fundraising is advantageous. Foreign language skills, especially Arabic, are preferable.
This position involves: Not Applicable

Apply here.

[ Reply to This ]        2293

 Ombudsperson 
 by Editor  11/26/13 
Location: TX 
Salary: $38K 
Expires 12/01/2013 

Location: San Antonio, TX
Salary Range: $38,272
Exempt/Non-Exempt: Non-Exempt
Benefits: FULL
Employment Type: Full Time
Department: Public Housing
Description: The Ombudsman works with residents, staff, individuals and groups to explore and assist in determining options to help resolve conflicts, problematic issues or concerns. The Ombudsman is responsible for bringing systematic concerns to the attention of the Chief Operating Officer or designee for review and resolution. The Ombudsman is highly responsive and customer centered.
Duties: ESSENTIAL DUTIES

An essential function is a duty or responsibility that is a critical or unique component of the job and is required to be performed with or without reasonable accommodations.

•Responds to questions, complaints, and concerns in the workplace in a confidential and informal manner.
•Advises on and explains relevant housing operation rules, regulations, and procedures to residents and the general public.
•Facilitates the sharing of information among various parties involved in a grievance, dispute, or claim.
•Provides information and assistance to agency employees or the public; investigates complaints, and communicates with various groups on behalf of the individuals with a grievance, dispute, or claim.
•Consults with various groups on issues and procedures concerning conferences, hearings, and other proceedings.
•Addresses complex, sensitive, and high-profile issues in a fast-paced environment.
•Develops a reporting system to ensure statuses of resolutions are well documented and communicated through the appropriate chain-of-command, consistent with timelines and expectations.
•Confers with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
•Prepares narrative and statistical reports.

In compliance with the Americans with Disabilities Act, the San Antonio Housing Authority will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities, if it would not impose an “undue hardship” on the operation of the employer’s business.

MARGINAL DUTIES

•Reviews and organizes supporting documentation to determine whether applicable information has been received.
•Contacts affected parties and explain the Ombudsman service and explain rights and responsibilities.
•Listens and understands issues while remaining neutral with respect to facts; listens to understand the issue from the perspective of the individual.
•Records information on contacts and case actions in applicable systems.
•Develops a system for designing, monitoring and reporting the findings of customer service satisfaction surveys.
•Performs other related duties as assigned.

Qualifications: MINIMUM REQUIREMENTS

•Graduation from an accredited four-year college or university with major course work in business administration, psychology, sociology, social services or related field .An additional (8) years of experience maybe considered in lieu of the education requirement.
•Two (2) years of experience in counseling, mediation, or dispute resolution work.
•Bilingual proficiency in English and Spanish.
•Texas Class “C” driver’s license at time of placement and be insurable by the Housing Authority’s liability and fleet insurance carrier.
•Successful completion of a criminal history background check, education and work history verification and drug screening test.

PREFERRED REQUIREMENTS

•Three (3) years of previous experience working in one or a combination of the following areas: Public Housing, Non Profit Housing or Section 8.

QUALIFICATION PROCEDURES

Applications will be reviewed for relevant experience, education, and training. Applications must be detailed and complete for proper evaluation. The best-qualified applicants may be required to complete further testing, which may consist of any combination of written, oral, or performance examinations. Responses to supplemental questions are required if applicable.

KNOWLEDGE, SKILLS, AND ABILITIES

•Skill in conducting investigations, in mediation and dispute resolution, in computer and office equipment operation, and in the use of interpersonal techniques.
•Knowledge of Human services programs.
•Knowledge of contract administration.
•Ability to learn Federal housing community and supportive services programs.
•Ability to apply recordkeeping techniques.
•Ability to use MS Word, Excel and PowerPoint.
•Ability to utilize excellent verbal and written communication skills.
•Ability to provide customer service, process improvement and quality tools.
•Ability to prepare and coordinate program proposals, Request for Proposals (RFP’s), budgets, and applications for federal and local funding and service contracts.
•Ability to read, interpret, apply, and explain rules, regulations, policies and procedures.
•Ability to meet schedules and timelines.
•Ability to promote community participation in programs and activities.
•Ability to train, supervise and evaluate personnel and social services programs.
•Ability to establish and maintain effective relationships with diverse cultures.
•Ability to work independently under minimal supervision and guidance.
•Ability to exercise independent judgment in complex situations.
•Ability to analyze and prepare documents, reports, and correspondence; to investigate complaints; to recognize problems and identify and facilitate solutions; and to communicate effectively with others.

CORE COMPETENCIES

The following personal attributes are considered essential requisites for effective performance of the holder of this position:

•Problem-Solving Expertise: Identifying and defining problems/goals including scope and sequence or priorities for attainment; selecting and implementing alternative solution strategies; and supervising resources, constraints, and contingencies.
•Influencing Capabilities: Actions designed to assure the achievement of identified objectives in this area of functional responsibilities; accurate analysis of situations with appropriate related follow-up and supervisory approach responses; effective management of interpersonal behavior and/or conflict; demonstrated high level of adaptability required to effectively manage diverse, changing, and even competing task expectations.
•Supervisory/Administrative Skills: Basic set of supervisory skills involved in the efficient administration of this function including directing, implementing, motivating/communicating, and evaluation the services it provides for the organization.
•Planning Orientation: Demonstrated competency in operational planning processes; ability to understand, and commitment to integrate the contributions to be made through this function; assessing, allocating and supervising the use of resources (material, staff, capital) in a prudent and orderly manner; monitoring, measuring and taking corrective actions required to achieve targeted results.
•Positive Thinking & Attitude: Maintains a positive work environment by creating job motivation, remaining enthusiastic about taking on challenges, demonstrating an “I care” attitude, approaching others in a pleasant, happy, and upbeat manner, and always finding the positive aspect of a negative situation; ability to resolve conflict in positive ways.
•Communicates Effectively: Presents ideas clearly and influentially through various means; identifies/shares important information in a timely manner; appears knowledgeable and confident in communicating information.
•Work Ethic: Dependable and meets commitments by exhibiting willingness to put in extra hours or extra effort to get the job done. Available and presentable for work on a consistent and timely basis.
•Organization: Develops plans to achieve objectives by identifying resources needed, time allocations, and anticipated obstacles. Utilizes planning tools and methods for prioritizing, organization and following through.

PHYSICAL DEMANDS AND WORKING CONDITIONS

•Maintain a flexible work schedule, including evening and weekend work as required.
•Physical requirements include occasional lifting/carrying of 5 pounds.
•Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.
•Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions.
•Working conditions are primarily inside an office environment.

ETHICS

As a state-chartered agency, SAHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.

Apply here.

[ Reply to This ]        2292

 Family Court Mediator 
 by Editor  11/26/13 
Location: MN 
Salary: $38K-73K 
Expires 12/05/2013 

Job Title: Family Court Mediator / Evaluator
Closing Date/Time: Wed. 12/04/13 5:00 PM Central Time
Salary: $38,269.92 - $73,109.92 Annually
Job Type: Full-time
Location: Downtown Minneapolis, Minnesota
Department: Department of Community Corrections and Rehabilitation

Print Job Information | Apply


Description Benefits Supplemental Questions

Hennepin County envisions an organization where our commitment to diversity is fundamental in providing excellent service to our community.
Hennepin County Diversity Policy

The mission of the Department of Community Corrections and Rehabilitation (DOCCR) is to promote community safety, community restoration, and reduce the risk of re-offense.

Family Court Services (FCS), a division of DOCCR, assists Family Court in resolving contested custody and parenting time disputes. FCS employees strive to help parents establish cooperative parenting principles and make good decisions on behalf of their children.

FCS is currently seeking qualified candidates for a Family Court Mediator/Evaluator. The position will be assigned to the Family Court Services Unit located at the Family Justice Center at 110 South 4th Street, Minneapolis.

The primary duties and responsibilities of this position include:
Provide mediation and/or evaluation services related to custody and parenting time disputes; facilitate discussion and decision making.
Conduct family case studies and early neutral evaluations; consult with agencies, therapists, schools, and other support agencies to determine best outcomes for parents and children.
Maintain case records; write reports and provide custody and visitation recommendations to family court.
Work with families, individuals, couples, extended families, and groups in regards to family relationships, divorce adjustments, family change, emotional crisis, custody, parenting time, chemical dependency, communication, domestic violence, and sexual abuse.
Recognize and respect cultural differences and provide culturally appropriate services
Best Qualified Candidates will have:
One of the following:
Master's degree or higher in a behavioral science area such as sociology, social work, psychology, or counseling, including the completion of a supervised clinical field work training/internship AND one or more years of experience in social work, corrections, parole, and/or probation.
Bachelor's degree in one of the above areas AND three or more years of experience in law enforcement, social work, criminal justice, corrections, parole, and/or probation.
A valid driver's license and a satisfactory driving record including no more than two moving violations in the last three years of licensure.
One or more of the following:
Eligibility to provide Rule 114 mediation services, including Minnesota Supreme Court certified 40 hour family mediation training.
Experience providing family counseling services.
Experience working with family court.
Strong skills in Microsoft Office Suite: Word, Excel, and PowerPoint.
Experience providing direct therapeutic counseling services.
Experience as a guardian ad litem.
Experience interviewing individuals and families.
Experience facilitating group discussions and managing conflict.
Ability to work effectively with an increasingly diverse client population, including people with limited English speaking skills

Interviews will be based on an assessment of education and experience. A background check and drug test will be conducted post-interview.

More info here.

[ Reply to This ]        2291

 State Mediator--Apply Immediately 
 by Editor  11/26/13 
Location: FL 
Salary: $77K 
Expires 11/27/2013 

STATE MEDIATOR-OJCC


Req No: 72003491-51156045-20131115113005 Agency Name: Administrative Hearings
Description:
Working Title: STATE MEDIATOR-OJCC
Broadband/Class Code: 058605
Position Number: 72003491-51156045
Annual Salary Range: $76,947.60
Announcement Type: Open Competitive
City: MIAMI
Facility:
Pay Grade/ Pay Band: 05018
Closing Date: 11/26/2013

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.


Applicant must be a member of The Florida Bar for at least 5 years, must have completed a Florida Supreme Court certified circuit civil mediation program and must be a certified as a circuit civil mediator by the Florida Supreme Court.

Bi-lingual preferred.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Apply here.

[ Reply to This ]        2290

 Case Associate 
 by Editor  11/26/13 
Location: CA 
Expires 12/12/2013 

Job Description:

Job Title: Resettlement Case Associate
Reports To: Field Office Director
Work Location: Garden Grove, CA

Position Summary:

This position has primary responsibility for coordinating required services to newly arriving refugee families including ongoing adjustment, orientation, and medication services for eligible clients. This position will supervise Resettlement Interns. The Resettlement Case Associate will work closely with community organizations, churches, landlords, and service providers to facilitate self-sufficiency among clients. The Associate will be responsible for all aspect of the resettlement program and compliance with the cooperative agreement between World Relief and the US Department of State.

Responsibilities:

Client Services
· Provide necessary orientations as needed to clients
· Secure appropriate housing and furniture prior to client arrival in US
· Conduct comprehensive family assessment with each client within five calendar days of arrival in the US and make referrals to additional services as described in the cooperative agreement and as needed
· Assist clients in creating initial budget and provide basic financial information
· Ensure that clients promptly receive health screenings, public aid enrollment, and are enrolled in ESL classes
Welcome new refugees as they arrive at the Airport and transport them to their apartments. This may include late night arrivals as often as once per month. Involves coordination with US Tie and volunteers.
Document services provided within strict timeframe and meet deadlines including both case notes and various reports for the Department of State and county government partners.
· Perform home visits and evaluations during resettlement period
· Conduct additional screening and follow-up evaluations for cases with minors traveling alone when required
· Provide mediation services between clients and outside entities (i.e., neighbors, landlords, volunteers, service providers, and others)
· Screen and enroll clients for other program services as applicable
· Attend meetings every other monthly with the Orange County & Los Angeles County Refugee Forums and report arrival numbers

Management and Administrative Responsibilities
· Maintain accurate records of client files, case notes, and reporting records and submit monthly program reports
· Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
· Manage intake of all cases for resettlement through the field office, completing all pre-arrival preparations
· Provide supervision and accountability for resettlement interns and volunteers
· Ensure timely and appropriate services and coordination with other field office programs and staff

Qualifications:
Committed to the mission, vision and values of World Relief
Cross-cultural experience desired
BA/BS and background in social services or case management preferred
MS Office skills required
Highly self-motivated with strong follow-through and problem-solving skills
Direct-service experience with vulnerable populations preferred
Valid driver’s license, clear DMV report, regular access to vehicle, and ability/willingness to drive for program services and meetings required
Occasional evenings or weekends required
Fluency in one of the following helpful: Arabic, Farsi, French
Legal Background in the United States World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race color ancestry national origin citizenship age sex marital status parental status membership in any labor organization political ideology or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff shares the same religious commitment.

Pursuant to the Civil Rights Act of 1964 Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to and does hire only candidates who agree with World Relief’s Statement of Faith.” EOE/M/F/D/V.

To Apply
Qualified and interested applicants should submit a resume, cover letter to http://worldrelief.org/search-employment-opportunities
Only applicants meeting minimum qualifications for the position will be considered or contacted. No phone calls please.

[ Reply to This ]        2289

 Divorce Mediator--Updated 
 by Editor  11/26/13 
Location: Columbus, OH 
Expires 12/12/2013 

Independent Contractor - Mediator ? Help
Please fill in the information below and use the navigational buttons to continue.

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This is an Independent Contract position and will not be a regular employee of BAPC. This position will mediate post and pre decree divorce as well as family and parent-teen mediations. These mediations will either be court-ordered, attorney or JFS suggested, or voluntary. Sessions will be held any time Monday-Friday 8am-8pm and on Saturdays 9am-1pm.
Job Requirements:
Responsible for completing service ticket and updated session report at the end of each session.
Submits invoice(s) to the coordinator of mediation between the 1st and 10th of the month following each month services were provided. Complete documentation as needed pertaining to mediation in a timely manner and as outlined in the reference manual. Documentation includes but is not limited to court reports, memorandum of agreements and evaluations.
Must maintain professional boundaries at all times with clients. Be knowledgeable with and follow AFCC model standard of practice for family mediation guidelines.
Attend at least 4 case consultation meetings per year at BAPC. Review and keep up to date the reference manual for mediation services.
Possess the ability to communicate effectively with clients, program staff, coordinator and other professionals verbally and in writing.
Close out cases that are no longer active within 30 days of last seeing clients. Closing out of file includes making sure all paperwork has been signed and is in folder.
Professional Qualifications Required:
Basic Mediation training (12 hours)
Training in the Uniform Mediation Act and client’s rights under UMA
Family/Divorce Mediation training (40 hours )
Domestic Abuse training (2 day-Supreme Court training)
Bachelor’s degree in business, counseling or related field. Preference is a person with a Master’s degree in counseling or a law degree.
Proof of current mediation insurance
Completion of at least 40 co-mediation hours with letter of certificate of completion and completed within 18 months of the date of Family/Divorce Mediation training.Completion of at least one case with mediator or coordinator in observance of work
Interview Process: In order to be considered for this position and once the candidate is considered for a second interview, demonstration of mediation skill is required. A prospective candidate will conduct a mediation session (1.5 hours) with the mediation coordinator as co-lead.
Beech Acres Parenting Center is an Equal Opportunity Employer

Apply here.

[ Reply to This ]        2288

 Divorce Mediator 
 by Editor  11/26/13 
Location: Not provided 
Expires 12/12/2013 

Independent Contractor - Mediator ? Help
Please fill in the information below and use the navigational buttons to continue.

Warning: Using your browser's Back and Forward buttons may produce undesirable results.

This is an Independent Contract position and will not be a regular employee of BAPC. This position will mediate post and pre decree divorce as well as family and parent-teen mediations. These mediations will either be court-ordered, attorney or JFS suggested, or voluntary. Sessions will be held any time Monday-Friday 8am-8pm and on Saturdays 9am-1pm.
Job Requirements:
Responsible for completing service ticket and updated session report at the end of each session.
Submits invoice(s) to the coordinator of mediation between the 1st and 10th of the month following each month services were provided. Complete documentation as needed pertaining to mediation in a timely manner and as outlined in the reference manual. Documentation includes but is not limited to court reports, memorandum of agreements and evaluations.
Must maintain professional boundaries at all times with clients. Be knowledgeable with and follow AFCC model standard of practice for family mediation guidelines.
Attend at least 4 case consultation meetings per year at BAPC. Review and keep up to date the reference manual for mediation services.
Possess the ability to communicate effectively with clients, program staff, coordinator and other professionals verbally and in writing.
Close out cases that are no longer active within 30 days of last seeing clients. Closing out of file includes making sure all paperwork has been signed and is in folder.
Professional Qualifications Required:
Basic Mediation training (12 hours)
Training in the Uniform Mediation Act and client’s rights under UMA
Family/Divorce Mediation training (40 hours )
Domestic Abuse training (2 day-Supreme Court training)
Bachelor’s degree in business, counseling or related field. Preference is a person with a Master’s degree in counseling or a law degree.
Proof of current mediation insurance
Completion of at least 40 co-mediation hours with letter of certificate of completion and completed within 18 months of the date of Family/Divorce Mediation training.Completion of at least one case with mediator or coordinator in observance of work
Interview Process: In order to be considered for this position and once the candidate is considered for a second interview, demonstration of mediation skill is required. A prospective candidate will conduct a mediation session (1.5 hours) with the mediation coordinator as co-lead.
Equal Opportunity Employer

Apply here.

[ Reply to This ]        2287

 Associate Ombudsperson 
 by Editor  11/26/13 
Location: MA 
Expires 12/07/2013 

ASSOCIATE OMBUDS, Ombudsman Office

Tracking Code
9000/K2213*
Job Description
Summary of Responsibilities:

The Boston University Ombuds Office provides confidential assistance, and serves an impartial dispute resolution consultant to the entire University community, including but not limited to faculty, students and staff on the Charles River campus, Medical campus and satellite facilities foreign and domestic.

Reporting to the University Ombuds, the Associate Ombuds assists in carrying out the duties of the Office of the Ombuds. Primary responsibilities include, but are not limited to: i) providing confidential consultation to inquirers seeking assistance; ii) creating awareness of the office and opening avenues of communication with all segments of Boston University; iii)providing training to the university community in conflict management, communication, negotiation, and related areas.

Specific Duties include but are not limited to the following:

Assist inquirers in resolving or surfacing concerns, and in accessing or understanding university policies and procedures by providing a sounding-board; helping to clarify issues and generating options for solutions.
As necessary, conduct appropriate, informal fact finding.
Consult with university staff and faculty to develop collaborative problem solving practices.
Provide mediation and facilitation to individuals and groups as needed.
Facilitate group meetings, use shuttle diplomacy and negotiation skills to facilitate communication among parties in conflict.
Review the patterns of concerns brought to the Office of the Ombuds. Recommend appropriate changes to practices, policies or procedures that would reduce or eliminate recurring grievances.
Identify issues or trends which impact or could impact the university community and when possible recommend possible means to address the areas of concerns.
Serve as a campus resource in reviewing policies and procedures.
Provide early detection of potential areas of concern, upward feedback, and critical analysis of potential systemic problems.
Take all steps to ensure the integrity of the Office of the Ombuds and maintain independence, fair process, impartiality and confidentiality.
Respond to individuals in timely way and treat all individuals with dignity and respect.
Provide on-going education and communication about the Ombuds office and its role at BU.
Design and conduct training workshops for the university in appropriate topic areas, such as conflict resolution skills, communication, negotiation, etc.
Required Skills
Qualifications Required:

The successful candidate will have:

Advanced degree.
Excellent listening skills and creative problem-solving skills.
Proven teaching, training or presentation skills.
Proven ability to maintain discretion, to function with a high level of integrity, and to exercise exceptional independent judgment while working with highly sensitive and often nuanced issues.
Proven ability to assess complex systemic issues and organizational political dynamics and conduct policy analysis.
Proven experience in conflict resolution, mediation, collaborative problems solving, or negotiation.
Proven ability to work successfully with individuals at all levels of the institution and with populations of diverse needs, interests, and backgrounds.
Excellent listening and communication skills.
Proven ability to work both independently and as part of a larger organization.
Minimum of five years of relevant work experience.
The nature of the role requires that the candidate have no actual or perceived conflict of interest

Additional preferred qualifications:

Experience handling confidential matters with discretion and maintaining professional demeanor.
Experience working in a higher education or medical education environment.
Proven experience in organizational development
Prior Ombuds experience.
Job Location
Boston , Massachusetts, United States
Position Type
Full-Time/Regular
Salary
Grade 77

Apply here.

[ Reply to This ]        2286

 Legal Mediation Officer 
 by Editor  11/26/13 
Location: NC 
Expires 12/07/2013 

Legal Mediation Officer

Job ID GPSD-0619809 Job type Full-time Regular
Work country USA Position type Professional
Work city Research Triangle Park,NC Posted 19-Nov-2013
Travel 50% travel annually Job area Finance & Accounting (non consulting)
Business group Global Process Services Delivery Job category Other
Business unit MortgageSvcg Job role General
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
Seterus, Inc. is seeking a Legal Mediation Officer who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding.
This may also include responding to a variety of inquiries or requests from customers (internal or external).

Work content ranges from complex customer inquiries (via phone, fax or e-mail), data entry and retrieval, to highly complex analysis and problem resolution. The candidate needs to review and recommend improvements to business processes and procedures to ensure customer satisfaction and quality. Communicates and negotiates proficiently with customers and IBM personnel as needed. Customer solutions include the use of creative and innovative problem solving techniques. Incumbent needs to have an in-depth understanding of and is able to fully articulate IBM’s loan fulfillment and administrative support process. Assumes additional responsibilities as needed.

Essential Functions:
1. Adhere to strict timelines set forth by source, which could range from simple status updates to more robust loss mitigation research and resolution.
2. Due to the sensitive nature of such escalations, Legal Mediation Officer must be readily available to speak with customers/third-parties or provide urgent information and status updates as requested. This is a longer process than general loss mitigation.
3. Maintain assigned loan population while staying in compliance and meeting production goals.

Communication/Negotiation:
1. Good written and verbal communication skills to coordinate and exchange information within the fulfillment center.
2. May interface with customers. Seeks and provides explanation, collects data, and verifies for completeness.
3. Has an excellent understanding of the information processed.
4. Maintains businesslike communications, conduct, and appearance, and otherwise demonstrates courteous, positive, and professional behaviors at all times.
5. Communicates with IBM management and/or team members on a timely basis to exchange information regarding status of work, of potential or existing problems, and to provide assistance and suggestions.

Problem Solving:
1. Uses specialized procedures/techniques to manage loan documents in a timely and precise manner. Identify, understand, and resolve complex customer problems/issues.
2. Requires excellent knowledge of inter-related department activities and processes.
3. Expected to recommend solutions to problems and follow through to resolution.
4. May also develop, refine, and/or update established standard processes and procedures as appropriate.
5. Consistently exhibits the ability to resolve problems in a timely manner.
Required
High School Diploma/GED
At least 3 years experience in mortgage loan servicing and banking industry
Readiness to travel 50% travel annually
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Apply here.

[ Reply to This ]        2285

 Executive Director of Louisville Labor-Management Committee 
 by Editor  11/21/13 
Location: KY 
Expires 12/19/2013 

Job Title: Executive Director of Louisville Labor-Management
> Committee
>
> Location: Louisville, KY
>
> Salary Range: Negotiable
>
> Post Until: 12/18/2013
>
> Description:
>
> Provide successful leadership and management in keeping the Committee fully informed and in developing and implementing program and policies with the authorization of the Committee.Provide mediation and arbitration services in public and private sector labor relations for broad cross-section of unionized workplaces.Establish sound working relationships and cooperative arrangements with appropriate groups. Provide training and technical assistance (such as secret ballot elections/card checks, arbitration roster, labor-management committees) for advancing labor-management relations.Responsible for oversight of administrative, programmatic, public relations, financial and human resource functions of the organization.
>
> Examples of Duties
>
> Establishes and implements organizational goals, objectives and policies after consultation with LLMC members Oversees day to day operations of the organization including the work of staff.Mediates and/or arbitrates labor disputes within the public and private sector. Prepares legal documents such as arbitration and mediation opinions in a timely mannerRegularly consults with and conducts meetings with the Committee. Assists parties in the implementation of collective bargaining agreements and in the resolution of labor-management conflicts.Facilitates meetings with diverse groups of professionals to resolve internal and other issues.Identifies and builds relationships with public and private organizations that shares LMC's vision and mission.Assists parties in the creation and nurturing of labor-management partnershipsConducts training in a variety of formats in all aspects of labor-management relationsServes as Liaison with constituents such as Louisville Metro Government, FMCS and KY State Mediation Service.Establish programs to increase public awareness of contributions of unionized workplaces to the local economyConducts secret ballot elections, card checks and fair share hearings.Publicizes the services and responsibilities of the organization.Maintains a roster of experienced labor-management arbitrators.
>
> Minimum Requirements:
>
> Law degree preferred
> Business Administration
> Industrial Relations
> Political Science
> Public Administration
> Social Science
> Related field
> Minimum of seven (7) years of union contract negotiation and administration, employee or labor relations, or work as an active neutral with mediation and arbitration experience.
>
> An equivalent combination of education and experience determined to be acceptable by the search committee.
> Candidates must submit three (3) writing samples. If needed, candidates may change or redact confidential/sensitive information on the samples. Applicants should provide an explanatory cover sheet for each sample.
>
> Apply at www.louisvilleky.gov/humanresources
[ Reply to This ]        2284

 Peace Program Assistant 
 by Editor  11/13/13 
Location: Mexico 
Expires 11/30/2013 

Job Title: Program Assistant

Basic Purpose:

Under the general authority of the Founder and President of the Whitaker Peace and Development Initiative as well as the Country Coordinator in Mexico, the Program Assistant will contribute to the development and on-the-ground program implementation of the Foundation’s programs and activities in Tijuana.

Duties and Responsibilities

  1. Assist in the preparation and organization of trainings or workshops in conflict resolution, vocational skills, life coaching, and ICT in Tijuana
  2. Assist with the continual follow-up and support to youth involved in the program as they undertake their ongoing activities
  3. Consider the needs and concerns of the participants within Tijuana throughout all aspects of the program planning, delivery and follow-up
  4. Plan and follow-up on creative ways of connecting the youth, including sports and cultural events
  5. Assist in completion of administrative and logistical tasks
  6. Collect and monitor evaluation data from program participants, and support the production of program evaluation materials
  7. Maintain a program calendar, schedule trainings and activities, and meet deadlines
  8. Assist with advocacy activities and ensure radio and newspaper coverage of the program
  9. Assist in preparing formal and informal reports that detail progress on the ground
  10. Assist in maintaining thorough records of microloans distributed to recipients and routinely monitor and report on the impact of these microloans
  11. Work with the youth and partners to make recommendations to improve the program on an ongoing basis
  12. Ensure the organization and coordination of the missions of the Foundation’s representatives in Mexico
  13. Other activities as assigned the Founder/President of the Foundation, Mexico Country Coordinator and/or other staff at the headquarters



Required Knowledge and Skills

  1. Bachelor’s Degree in Conflict Resolution, Sociology, Community Development, Economics or related field from a four-year college or university and 2 years of experience in the field
  2. Familiarity and comfort with various socio-economic groups in Tijuana
  3. Experience in implementing logistical support services for on-the-ground program implementation
  4. Knowledge of the key actors, community-based organizations, and leaders in Tijuana that are striving for social justice
  5. Strong ICT skills
  6. Ability to handle multiple projects at one time
  7. Ability to work in a team approach environment with an international staff
Bilingual in Spanish and English
[ Reply to This ]        2283

 Peace and Development Country Coordinator 
 by Editor  11/13/13 
Location: Mexico 
Expires 11/30/2013 

Post Description

Job Title:  Mexico Country Coordinator

Basic Purpose:

Under the overall authority and direct supervision of the Founder and President of the Whitaker Peace and Development Initiative (International Institute for Peace Foundation), the incumbent will lead operational, programmatic and strategic efforts in Tijuana, Mexico.

Major Activities:

  • Contribute to the development and delivery of trainings and workshops in youth  empowerment  and conflict resolution (including mediation and dialogue facilitation), and ensure that trainings/workshops are executed in a culturally-sensitive manner in Tijuana
  • Supervise Program Assistants and assign tasks to meet program deadlines, scheduled training dates, and overall goals
  • Monitor youths in the implementation of their action plans
  • Manage the distribution of microloans and oversee the impact of the microloans to ensure that recipients have the tools and mentorship necessary to fulfill their respective business/community development goals
  • Assist in the creation and assessment of program evaluation instruments
  • Make recommendations to improve programmatic components including, but not limited to, workshops/training modules, ICT materials, micro-finance projects, and overall communications among stakeholders and participants
  • Interview and recruit youth from a diverse backgrounds to participate in the program, and build a rapport with youth selected to participate in the program
  • Assist the Foundation in the organization and overall coordination of the work of the Foundation in Mexico by stimulating appropriate cooperation with governmental entities, private sector and other regional, national and local partners and donors and ensuring appropriate follow-up
  • Manage the security of all employees and youths, and devise and execute a crisis plan in case of security problems
  • Other tasks as requested by the Founder / Chairman
  • Identify gender disparities and design interventions for solving these disparities
  • Conduct data analysis and prepare project work plans, budgets, and regular reports to Headquarters

 

Required Knowledge and Skills

  • University degree from an accredited academic institution in conflict resolution, peace-building, Economics, or a related field and 7 years of field experience OR substantial coursework and understanding of conflict prevention, management and resolution processes and peace-building and 10 years of field work
  • Experience working in a diplomatic post is preferred but not required
  • Professional experience in program development, implementation and evaluation
  • Substantial knowledge and experience in refugee/migration issues as well as methods to address the needs of refugees/migrants affected by conflict
  • Proven track record of promoting community development and monitoring the impacts of microloans in conjunction with community-based groups
  • Substantial experience in curriculum-implementation through trainings and workshops to youth and/or community groups affected by conflict
  • Good level of computer literacy
  • Ability to handle multiple tasks at once and meet deadlines, while also providing leadership to others
  • Ability to be adapt to cultural nuances among the Program Partners and among program participants
  • Ensure logistical support for operations and the creation of detailed monthly logistics budget reports
  • Professional proficiency in English and Spanish, with the ability to draft and produce reports in both languages
[ Reply to This ]        2282

 Mediation Coordinator 
 by Editor  11/12/13 
Location: MA 
Expires 11/13/2013 

MEDIATION COORDINATOR, #14-034, Health Care Division
MEDIATION COORDINATOR, #14-034, Health Care Division

Agency Name: Office Of The Attorney General
Official Title: MEDIATION COORDINATOR, #14-034, Health Care Division
Functional Title: MEDIATION COORDINATOR, #14-034, Health Care Division
Occupational Group: Managers/All Other
Position Type: Not Given
Full-Time or Part-Time: Full-Time
Salary Range: $0.00 to $0.00 Annually
Bargaining Unit: N/A
Shift: Day
Confidential: No
Number Of Vacancies: 1
City/Town: Boston
Region: BOSTON
Facility Location:
Application Deadline: 11-12-2013
Apply Online: No
Posting ID: J38194
Duties:
General Description: The Mediation Coordinator in the Health Care Division (“HCD”) is responsible for managing the Attorney General’s Health Care Hotline and HCD’s Consumer Assistance program.

Primary Duties: The Mediation Coordinator will provide direct supervision to a team of up to four mediators who assist hundreds of health care consumers each month. The Coordinator will work with the Chief of the Health Care Division to identify matters that should be assigned for investigation by the Division’s attorneys. The Coordinator will also be HCD’s primary interface with other internal and external consumer help lines. In addition to coordinating the work of others, the Mediation Coordinator will also be responsible for mediating a caseload of consumer complaints relating to health care, including performing factual investigations, research, and correspondence relating to those matters.

Qualifications:
Qualifications: Highly motivated individuals with an interest in public service are encouraged to apply. Candidates must possess strong organizational skills and attention to detail; excellent oral and written communication skills; and experience with consumer assistance or dispute resolution. Experience with health care consumer matters is preferred.

Comments:
The Office is an Equal Opportunity Employer. The Office actively seeks to increase the diversity of its workforce.

Salary: Commensurate with experience.

Please reference Posting #14-034 when applying for this position. If applying for more than one position, send separate cover letters and resumes.

How To Apply:

Apply by submitting cover letter and resume to:
Pamela A. Spang
Recruitment and Hiring Coordinator
Office of the Attorney General
Human Resources Office
One Ashburton Place, 18th floor
Boston, MA 02108

Inquiries regarding position and status may be made to:
Brenetta Ingram, Administrative Assistant
Health Care Division
617-963-2488

Cross-posted from Mediation Training Institute International

Apply here.

[ Reply to This ]        2281

 Dispute Consulting Analyst 
 by Editor  11/12/13 
Location: TX 
Expires 11/25/2013 

Job Location: Houston, TX

At Duff & Phelps, we stand for the qualities that power sound decisions. And we believe that behind every good decision, you'll find solid thinking, proven experience and valuable insight. But all the numbers and facts in the world mean nothing without a top team of professionals to make sense of them all.

That's where YOU come in - provided you're incisive, entrepreneurial and up for a challenge. We offer an environment where your talent and perspective matter - where you can make a real impact.
Our Dispute Consulting practice advises companies, individuals, and their attorneys on a broad range of issues in connection with litigation, mediation and arbitration. Clients rely on our expertise when dealing with complex business matters or when facing a dispute or potential dispute.
Join our team and together we'll power the sound decisions that enhance value - yours and ours.
Responsibilities:
Analysts within our Intellectual Property Consulting Practice, which is part of our Dispute & Legal Management Consulting practice, advise companies, individuals, and their attorneys on a broad range of issues in connection with litigation, mediation and arbitration. These issues relate to patents, copyrights, trade dress, trade secrets and other complex business matters or when facing a dispute or potential dispute. As an Analyst, representative engagements you will be afforded the opportunity to work on include retrospective business valuations; quantification of damages such as lost profits, unjust enrichment, and reasonable royalties; financial securities valuations; and commercial/shareholder disputes.
Coordinating engagements to ensure the end product will support thorough and grounded expert opinions and/or provide quality consulting services to attorneys within established timeframes
Providing guidance to attorneys on key financial and business issues
Obtaining an understanding of the drivers that affect value and creditworthiness of the subject company
Developing and/or evaluating damages claims and calculations
Creating financial models and cash flow analysis, completing business related valuations and other analyses as dictated by the needs of the client company or transaction
Drafting of internal and external communications, including client proposals and expert reports
Requirements:
Bachelor's or Master’s degree in Accounting, Finance, Economics or Statistics or an MBA from an accredited college or university
Graduation date between December 2011 and August 2013
Minimum cumulative undergraduate and graduate (if applicable) GPA of 3.2 OR minimum of 1 year of experience in an analytical or accounting role
Strong financial modeling skills
Thorough knowledge of corporate finance principles and financial statement analysis
Strong mathematical, analytical, research, comprehension and quantitative skills as well as strong verbal and written communication skills
Excellent time management and organization skills
Ability to master new tasks and industries quickly
Demonstrated leadership experience and strong personal integrity
Ability to prioritize tasks, work on multiple assignments and manage rapidly changing assignments in a team environment
Demonstrated commitment to obtaining outstanding results
Computer proficiency and ability to maximize applications such as Microsoft Word and Excel
More info here.

[ Reply to This ]        2280

 Program Coordinator 
 by Editor  11/11/13 
Location: NY 
Expires 11/30/2013 

Program Coordinator
Center for Court Innovation - New York, NY
Type:
Full-time

Project/Site:
Red Hook Community Justice Center

Location:
Brooklyn, NY

The Red Hook Community Justice Center is the nation’s first multi-jurisdictional community court, hearing criminal, housing and family matters under one roof with a single judge. The Justice Center’s mission is to solve community problems: strengthening families, assisting at-risk youth, preventing evictions, addressing crime when it occurs and working to prevent crime before it takes place. Criminal offenders are sentenced to community restitution and linked to a full range of on-site and community-based social services, including drug treatment, mental health services, family mediation, GED, and domestic violence intervention. The Red Hook Community Justice Center is a project of the Center for Court Innovation and the Fund for the City of New York.

The Red Hook Community Justice Center is seeking a Program Coordinator for its newest program: Red Hook Responders.

The goal of the Red Hook Responders will be twofold: 1) to respond to social service needs throughout the community that remain post-Superstorm Sandy; and 2) to build resiliency within the Red Hook community by making sure residents are better prepared for and have the resources necessary to recover from a disaster. The Red Hook Responders will provide social service support, with a focus on all-inclusive case management, to meet the needs of Red Hook residents, particularly those in public housing. The team will identify residents in need of support, including those individuals with limited mobility, assess their needs, and provide case management to link them to crucial resources such as food; medical treatment; educational and employment assistance; public benefits; housing assistance; and mental health and drug treatment.

The Red Hook Responders will also build the capacity of the community to coordinate and deliver social services and supplies during future emergencies and ensure that information and social service assistance will be provided to residents in the event of such an emergency. The Red Hook responders will have the capacity to coordinate volunteers in the event of a natural disaster; assist with the distribution of emergency aid and supplies before and after a natural disaster; assist with storm preparation and evacuation; coordinate and connect residents with local organizations and city agencies; and lead a series of community workshops related to recovery, aid and resiliency.

Reporting to the Deputy Project Director, the Program Coordinator will be responsible for all aspects of program planning, implementation, and management.

Responsibilities include but are not limited to:
Develop and implement policies, protocols, instrumentation, and best practices for the full range of operations, including screening, assessment, referrals, on-site short-term interventions and groups, case management, and crisis intervention;
Promote, develop, and expand partnerships with community-based programs, community residents, youth programs, schools, police, probation, government, local businesses, and not-for-profit agencies;
Assist with grant reporting, data collection, data management, and a range of efforts to enhance the use of technology and data-driven practice;
Oversee and ensure the provision of high quality social services and disaster response services;
Supervise two case managers;
Coordinate program outreach to residents, particularly vulnerable populations, including in-person visits, presentations at local meetings, and the utilization of social media;
Develop and maintain referral and service resources with offsite and onsite service providers;
Attend relevant community meetings and events;
Plan community workshops and events;
Coordinate volunteer efforts and special projects;
Provide support and assistance to the Justice Center’s Housing Resource Center.
Qualifications:
LMSW required;
Familiarity with Red Hook strongly preferred;
Supervisory experience required;
Experience providing or coordinating social services to under-served populations;
Strong administrative and coordination skills required;
At least two years of working experience in program administration or coordination required;
Ability to work occasional evenings and weekends required;
Ability to walk throughout Red Hook, make home visits, and attend off-site meetings and events;
Experience working with community-based organizations preferred;
Experience planning and leading workshops and events preferred;
Experience using social media such as blogging, Twitter, or Facebook in a professional setting preferred.
The successful candidate will be comfortable in a wide range of environments, from working with judges and other high-ranking officials, to delivering well-executed presentations, to delivering direct client work. This position requires a creative, aggressive self-starter who can both supervise a diverse workforce and get things done in a high-paced environment.

Credentials:
LCSW or MSW

Salary:
Competitive salary commensurate with experience. Excellent benefits package.

Deadline to Apply:
November 29, 2013

How to Apply:
Email cover letter and resume to:

Attn / Subject line: Red Hook Responders Program Coordinator Search

Jessica Colon
Red Hook Community Justice Center
88 Visitation Place
Brooklyn, NY 11231
E-mail: HR@courtinnovation.org

Direct applicants only, no third-party inquiries, or phone calls please.

Visit our website at www.courtinnovation.org .

[ Reply to This ]        2279

 Clinical Instructor of Law 
 by Editor  11/11/13 
Location: CT 
Salary: $55-60K 
Expires 11/20/2013 

The University of Connecticut School of Law invites applicants for an opening as an Clinical Instructor of Law serving in a three-year position as the William R. Davis Clinical Fellow, beginning in the summer of 2014. This position will offer a practicing attorney with an interest in clinical teaching the opportunity to refine his or her teaching and supervisory skills while working together with experienced faculty members in a law school clinical program. The Davis Fellow will work primarily in the Asylum and Human Rights Clinic, which represents clients seeking political asylum in proceedings before the Department of Homeland Security and the Immigration Court. Prior experience in this area of practice is preferred, but not essential. The fellow will also have opportunities to interact with faculty and students in the law school's other clinics, including clinics focusing on criminal defense, mediation, tax, intellectual property and environmental law. The fellow's duties will include supervision of clinic students' casework, and, together with clinic faculty, planning and teaching classes and simulation exercises. The fellow will also have the opportunity to work on scholarship and pursue other learning goals.
Minimum Qualifications: Candidates should have at least three years of experience as a practicing lawyer or equivalent experience; strong written and oral communication skills; an interest in and aptitude for supervision and teaching; a demonstrated commitment to public interest or pro bono legal work; and the ability to work both collaboratively and independently.
This is a 3-year, end-date position. This is a non-tenure track position, on an 11-month basis. Salary is $55,000 to $60,000, depending upon experience and qualifications. Benefits include health insurance, retirement annuities and research support.
Please apply online using Husky Hire to submit a letter of interest, resume, and three names of references. Review of applications will begin immediately.

Apply here.

[ Reply to This ]        2278

 Director of Employee/Labor Relations 
 by Editor  11/11/13 
Location: MO 
Expires 11/20/2013 

Requisition Number: 680
Job Title: Director, Employee/Labor Relations
Area of Interest: Human Resources
City: Kansas City
State/Province: Missouri
Job Description: The primary purpose of this position is to assist in the administration of the organization's labor and employee relations programs, policies, and procedures. This includes the administration of collective bargaining agreements, grievance investigations, arbitration preparation, preliminary responses to unfair labor practice charges and union awareness training. Consistently applies and interprets company policies and procedures to ensure proper compliance with government laws, regulations and company policies and procedures. Conducts investigations, resolves complaints and coaches business leaders regarding performance management issues.

Duties and Responsibilities

- Assist with the development, administration, support and management of employee relations functions;
- Research complex labor and employee issues, and if necessary, coordinate efforts with Corporate HR and/or Legal;
- Advise and assist Divisional and Plant Management Teams in the proper application of Company HR Programs;
- Provide consultation and mediation regarding work-related issues, conflicts, and discipline policy/procedures questions, contract interpretation;
- Oversee and assist Plant Management Teams' proactive promotion of positive employee relations environment in both union and non-union environments;
- Assess and define current state of Management Development functions and propose new strategies to improve processes when necessary;
- Create materials which will assess and inform management on pertinent work force issues and concerns;
- Monitor and report on employee morale by working with Plant Management Teams to proactively addressing employee relations and identify potential legal concerns;
- Assist with interpreting policies, regulations and programs in a manner conductive to Company goals and values;
- Design and train HR Business Partners in investigation routine employee relations issues. Keep team current on changes in employment laws and recent litigations impaction our industry;
- Provide Human Relations training at all levels of Plant operations as needed;
- Review exit interviews and summarize data for management review;
- Other duties as assigned by Director Labor Relations.
Requirements: - Bachelor's Degree required.
- Must have minimum five (5) years Employee Relations experience with at least three(3) years working in a union environment.
- Must have had training and actual experience in all phases of Employee/Labor Relations. This experience must include all aspects of union interface to include knowledge of NLRB requirements, collective bargaining and guidance to operating teams.
- Proficient knowledge of employment, wage and hour, FMLA and EEO laws.
- Must be proficient in various Software applications including Lotus Notes, Microsoft Word and Excel.
- Excellent Problem-solving skills.
- Ability to organize and prioritize projects in a fast-paced, deadline-oriented and rapidly changing business environment.
- Excellent oral and written communication skills.

Apply here.

[ Reply to This ]        2277

 ADR Specialist Update--expiring soon! 
 by Editor  11/11/13 
Location: DC 
Salary: $89-116K 
Expires 11/12/2013 

Job Title:ADR Specialist (CORE) GS-301-13

Department:Department Of Homeland Security

Agency:Federal Emergency Management Agency

Job Announcement Number:FEMA-14-BLG-16103-COR

SALARY RANGE: $89,033.00 to $115,742.00 / Per Year

OPEN PERIOD: Wednesday, November 06, 2013 to Monday, November 11, 2013

SERIES & GRADE: GS-0301-13

POSITION INFORMATION: Full Time - Temporary - Not to Exceed 2 Years

PROMOTION POTENTIAL:13

DUTY LOCATIONS: 1 vacancy - Washington DC, DC View Map

WHO MAY APPLY: All U.S. citizens

For definitions of terms found in this announcement, please click here

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.

These positions are located within the Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), Office of Chief Counsel, Alternative Dispute Resolution (ADR) Division, located in Washington, DC. The incumbent serves as an Alternative Dispute Resolution (ADR) Advisor under the Administrative Dispute Resolution Act of 1996 for the Department of Homeland Security/Federal Emergency Management Agency (DHS/FEMA). The incumbent is one of the Agency’s ADR Advisors for all matters involving the use of alternative dispute resolution (ADR) techniques in both internal and external disputes. This position starts at a salary of 89,033 (GS-13). Apply for this exciting opportunity to become a member of Office of Chief Counsel.

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This position is being announced under FEMA's CORE Program (Cadre of On-call Response/Recovery employees). These positions are authorized under P.L. 93-288 to perform temporary disaster work and are funded from the Disaster Relief Fund. Appointments are excepted service, temporary appointments. This is a 2 year temporary appointment in the Excepted Service.

KEY REQUIREMENTS

You must be a U.S. citizen to apply for this position.

You must successfully pass a background investigation.

Selective Service registration is required for males born after 12/31/59.

This position may require occasional non-emergency travel.

DUTIES:

Back to top

In this position, you will work as an ADR Advisor in FEMA's CORE Program, Typical assignments include:

Work with ADR office leadership to assume responsibilities for the ongoing development, management, coordination, evaluation, and administration of FEMA’s Cadre of ADR Advisors in a fast-paced environment.

A critical function of the ADR Advisor is to network with FEMA leadership and staff to build rapport, assess dispute resolution needs, and represent the ADR Office in a manner that is at all times friendly, diplomatic, collaborative, and professional.

Provide direct support to assure the mission of the ADR Cadre which delivers ADR services on site at FEMA disaster operations. Monitor, guide, and support ADR Advisors deployed to disaster field operations. Mentor ADR Advisors in the techniques and skills necessary to provide ADR services. Coordinate deployment and demobilization activities of ADR Advisors.

Work proficiently with a variety of office software and technologies to complete reports, communicate, manage meetings, and conduct program management activities.

Coordinate with FEMA staff inside and outside of the ADR office on program issues such as long-range planning, force structure, staff qualification, training, and resource requirements.

Resolve disputes and conflicts through mediation, facilitated discussions, and shuttle conciliation to quickly resolve issues in an urgent, mission-critical, fast-paced environment.

Provide facilitation, consultation, and process design services on request to program offices such as Public Assistance, National Disaster Recovery Services, and others.

Design, develop, and deliver training in conflict resolution, interest based negotiations, communications, teambuilding, facilitation, giving and receiving feedback, and other conflict resolution related skills. Deliver trainings on an open registration basis; initiate trainings when indicated by climate or conflict assessments or needs analyses; and, provide custom designed trainings when indicated as part of a team enhancement or intervention strategy.

Work with the Director for ADR Division and ADR Cadre management to implement the provisions of the Administration Dispute Resolution Act of 1996; assist with the design, development, coordination, administration, and evaluation of the Agency's ADR program; and assess programmatic needs, identify resources, develop options, evaluate, and implement effective solutions.

Serve as either the lead or subordinate ADR Advisor as required. Serve as a mentor to new ADR Advisors, as required, following cadre mentoring guidance and procedures. Work collaboratively and collegially with other ADR Advisors when deployed in teams or when engaging in group projects or activities.

Record case statistical data routinely and accurately.

More info here.

[ Reply to This ]        2276

 Intern Ombuds 
 by Editor  11/06/13 
Location: NY 
Expires 12/01/2013 

Job Title

INTERN - OMBUDSMAN, I

Department/ Office

Office of the United Nations Ombudsman and Mediation Services

Duty Station

NEW YORK

Posting Period

16 October 2013-31 December 2013

Job Opening number

13-OMB-UNOMS-30810-R-NEW YORK

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organizational Setting and Reporting

Responsibilities

Competencies

Education

Work Experience

Languages

Assessment Method

Special Notice

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

Apply here.

[ Reply to This ]        2275

 Executive Director 
 by Editor  11/06/13 
Location: OH 
Expires 01/18/2014 

Executive Director: Cleveland Mediation Center

The Cleveland Mediation Center (CMC) seeks an Executive Director to lead the organization into its next chapter. The CMC promotes just and peaceful community in Northeast Ohio by honoring all people, building their capacity to act and facilitating opportunities for them to engage in conflict constructively. The Executive Director has two primary areas of responsibility: management of all aspects of the daily operations of the organization; and planning, development, and implementation of current and planned programs of the organization. The oldest community mediation center in the state, the CMC employs 12 full-time employees and has a budget in excess of 1 million annually. The dynamic leader who will be hired will have mediation experience, preferably in a community mediation context, extensive experience in administration and management, and a track record of successful revenue generation, grant-writing and budget management. Salary will be commensurate with experience with an attractive health care package and benefits.
Please submit a letter of interest that explains how your experiences and strengths make you the best candidate for this position, a resume, and arrange to have three letters of reference emailed by your references directly to the CMC. All application materials must be in documents attached to an email and not in the body of the email itself. Send all application materials only to this address: Edapplicants@clevelandmediation.org. Only complete applications will be acknowledged, i.e. we will notify you when we have received your three reference letters. Completed applications are due by January 17, 2014 and review will begin immediately thereafter only of completed applications. CMC is committed to diversity and is an equal opportunity employer. For more information about the CMC, visit www.clevelandmediation.org.

--------------

Job Description - Executive Director of the Cleveland Mediation Center

The Cleveland Mediation Center (CMC) promotes just and peaceful community in Northeast Ohio by honoring all people, building their capacity to act and facilitating opportunities for them to engage in conflict constructively.

The Executive Director (ED) leads the Cleveland Mediation Center in fulfilling its mission. CMC is the oldest community mediation center in the state. The Executive Director embodies the principles of community mediation and uses exemplary conflict resolution skills internally within CMC and also in dealings with the public.

The ED has two primary areas of responsibility:
1. Management of all phases of the daily operations of the organization
2. Planning, development, and implementation of current and planned programs of the organization.
Listed below are some of the expected duties:
· Ensures sufficient revenue for the annual budget. Supervises the Director of Programs and Development in all fundraising for the organization including grant writing, contracts, fee for services and fund raisers.
· Instructs and works with the Accountant on preparation of the annual budget to be approved by the Board of Directors, then pro-actively monitors progress monthly, addressing any major budgetary issues.
· With input from the Board and staff, creates fundable programs that are within the CMC mission.
· Negotiates service contracts with partners and funders.
· Recruits and interviews new Board members who share CMC’s vision and purpose; upon Board approval of these members, prepares new members for service to the Board.
· Provides leadership to the Board to cultivate board involvement in the CMC and an atmosphere of productivity and commitment to CMC.
· Regularly communicates with the Board, particularly regarding financial information through reports, emails and phone conversations.
· Hires all staff.
· Directly supervises and evaluates senior staff.
· Supervises Director of Programs and Development in monitoring program process and together with senior staff, modifies service delivery plans as necessary.
· Consults with the Board executive committee on selected personnel matters.
· With senior staff, plans programs, events, trainings and services.
· Helps implement services through planning, guidance, and direct involvement.
· Provides leadership through staff meetings and direct contact with staff members, staff meetings. When necessary, assumes job duties—including 24 hour on call—of senior staff.
· Provides direct service to clients of all current CMC programs, when necessary, requiring the ED to be a leader and a practitioner.
· Represents CMC at public functions and events.
· Maintains involvement in leadership groups, local, statewide and national, that impact CMC programs.
· Serves as the CMC spokesperson to the media.
[ Reply to This ]        2274

 Senior Employee Relations Specialist 
 by Editor  11/05/13 
Location: FL and OH 
Expires 11/12/2013 

Job Details
Send This Job to a Friend
Senior Employee Relations Consultant-
Job ID #: 00017672 Primary Location: FL99 - Brandon, FL (Shared Services)
Talent Area: Human Resources Other Location: OH00 - Cincinnati, OH
Employment Type: Regular Employee FT Education Required: High School Diploma/GED
Experience Required: 3 - 5 Years Relocation Provided: Not Eligible

Job Description

*** The ideal candidate will reside in the Cincinnati, Ohio area, or other major midwest market, however the position can be located anywhere in the US or Canada.***

Senior Employee Relations Consultant is responsible for the resolution of complex employee and manager inquiries and requests that are escalated mainly via Customer Service Representatives (Tier 1) in HR Services. The Sr. ER Consultant will research each assigned issue, use case management tools to track the status and progress of employee and manager inquiries, and communicate with involved parties as necessary. The inquiries will be related but not limited to escalated employee relations inquiries, field investigations, one-on-one coaching, performance management, and conflict resolution. The Sr. ER Consultant will collaborate with HR Business Partners, HR Services, Labor Relations and Centers of Expertise as needed. This role will provide regular status updates to the customer, maintain customer contact until the request is resolved, and document resolution within the case management system.

1. Resolves complex employee relations inquiries and requests that are escalated mainly through Customer Service Representatives (Tier 1) in HR Services.

a. Assumes ownership for cases assigned and monitors the status and progress of escalated items in the case management system. Updates other systems as required.
b. Provides employee relations support to customers, ensuring timely resolution of escalated issues.
c. Conducts or assists with investigations to resolve employment issues, recommends solutions and assists with facilitation of resolution. Documents investigation findings and final status in case management system.
d. Provides regular status updates to customer, maintains customer contact until request is resolved and case has been closed.
e. Collaborates with HR Business Partners, HR Services, and Labor Relations and Centers of Expertise (COE) as required in order to resolve cases.
f. Understands scope of services and escalates items to COE as defined.
g. Uses professional and customer-focused approach to handle customer inquiries. Ensures client privacy where appropriate, including confidentiality and protection of sensitive client reports or information. Ensures quality customer experience by communicating empathy to de-escalate difficult situations.
h. Ensures actions are in compliance with Company policies and procedures and to local, state and federal employment law.
i. Ensures optimal efficiencies by adhering to a regular schedule. Displays dependability by being punctual and available for business needs.
j. Uses excellent verbal communication including proper grammar, tone, and a clear speaking voice to ensure solid communication with the customer via phone and in person.
k. Demonstrates excellent written communication skills including proper grammar and correct sentence structure to document cases in the case management system and communicate with customers and employees via email.

2. May assist with outbound calls, process improvement, support work, knowledge base improvement suggestions, and peer coaching.

Requirements

Required:
High School Diploma or equivalent required
3+ years of related employee relations experience including conflict resolution, performance management, employee coaching and investigations.
Working knowledge of local, state and federal employment law
Computer aptitude, including typing of at least 35 wpm, accurate data entry, and the ability to effectively work in a Windows based environment.
Excellent verbal and written communication as well as listening skills.
Must work well, both independently and with a team.
Ability to work in a fast paced, rapidly changing environment.

Preferred:
Bachelors degree in HR or Business preferred
PHR or SPHR certification preferred
Formal conflict resolution experience (mediation, EEOC defense)
Labor relations experience
Facilitation experience
SAP HR experience
Case management system experience.
Bilingual strongly preferred.
Please attach current resume in .doc format.

No relocation assistance is available for this position.

Apply here.

[ Reply to This ]        2273

 Risk Manager 
 by Editor  11/05/13 
Location: OR 
Expires 11/12/2013 

Risk Manager Job
Apply Now »
Date: Sep 18, 2013
Location: Florence, OR, US
Req ID: 10263

At PeaceHealth, we carry on the healing mission of Jesus Christ by promoting personal and community health, relieving pain and suffering, and treating each person in a loving and caring way. The fulfillment of this Mission is our shared purpose. It drives all that we are and all that we do. To those who embrace the spirit of these words and our commitment to Exceptional Medicine and Compassionate Care, we offer the opportunity to learn and grow as a member of the PeaceHealth family.

Department: Risk Management (7900)

JOB SUMMARY
Responsible to support network, community, or PHMG leadership in the design, development, implementation, and monitoring of the risk management program, including effective systems which promote and support patient safety and the health of the organization, and that align with PeaceHealth mission and values.

ESSENTIAL FUNCTIONS
1. Participates, supports, and ensures the implementation of the risk management strategies to include developing and administering formal and informal facility-wide mechanisms for risk identification, reporting, tracking and resolution including coordination of risk assessments; coordinating the collection and analysis of relevant clinical risk management and patient relations service data; recommending strategies for risk prevention, reduction and education, supporting processes and systems to ensure compliance with regulatory and accreditation requirements; developing and maintaining collaborative leadership relationships.
2. Investigates events, claims and lawsuits presented against caregivers, physicians and the organization for liability and damages in accordance with PeaceHealth Risk Management Claims Manual, including interviews principal defendants as well as fact and expert witnesses as necessary. Manages litigation cases including directing attorneys, attending key depositions, mediations, and select portions of trials as necessary. Provides notification to Systems Claims to assure the establishment of adequate reserves.
3. Ensures collaboration and mitigation of risk as it relates to the organization’s insurance coverage against liability and casualty loss. Contributes information from Community for management reviews of insurance coverage and related issues.
4. Collaborates with clinical and non-clinical staff, medical staff and the management team to investigate and respond to patient complaints/grievances in compliance with patient grievance policies and applicable laws and regulations.
5. Analyzes data and reports findings related to risk strategies. Contributes to the development of mitigation and intervention strategies. Regularly provides network and facility leadership with progress reports (including recommendations) related to risk management. Supports tracking and trending of compliance data, identifies opportunities for improvement in safe and effective patient care and organizational operations.
6. Serves as representative to the System-wide Risk Management Leadership Team, Patient Safety Committee (including falls task force/team), Ethics Committee, Organizational Integrity Committees/Subgroups, Environment of Care, and Caregiver Safety.
7. Maintains current knowledge of state, federal, and other rules and regulations that apply to all clinical settings associated with PeaceHealth and PeaceHealth Medical Group including CMS Conditions of Participation and appropriate regulatory requirements in order to mitigate risks of noncompliance to the organization. Supports implementations using PeaceHealth’s standard process improvement methodologies.

8. Ensures that applicable regulatory and accreditation requirements are met in a proactive manner. Participates in development of processes/systems designed to share and recognize performance improvements and compliance across the organization in order to mitigate risks to patient and caregiver safety/risks to the organization. Provides opportunities for collaboration that lead to system standardization.

9. Facilitates teams related to system-wide approaches for risk mitigation. Supports skills and competency development in knowledge and execution of risk management in teams of related community-based resources. With system team, designs training curriculum, develop program content and provide education to leadership teams, quality leaders, supervisors and staff regarding risk management requirements.
10. Performs other duties as assigned.

QUALIFICATIONS
EDUCATION:
? Graduate of accredited State Board of Nursing program or a bachelor’s degree in related field.

EXPERIENCE/TRAINING:
? Minimum of three years of related experience.
? Advanced knowledge of state, federal, and accreditation requirements including but not limited to: CMS Conditions of Participation for acute care and critical access hospitals, State healthcare rules and statutes, and state licensing requirements preferred.
? General knowledge in other regulatory areas such as, OSHA, EMTALA, and HIPPA preferred.
? Experience and knowledge in use of administrative and quality data, with statistical validity preferred.

LICENSE/CERTIFICATION: Certified Professional in Healthcare Risk Management (CPHRM) preferred. CPHRM certification will be required within one year of employment.

OTHER SKILLS:
? Proficient with MS Office applications
? Excellent written/verbal communication skills required
? Able to work flexible hours

Location: Peace Harbor Hospital (507)
Job Category: Nursing - RN Other; Risk/Quality
Shift: Day
Shift Length: 8 Hours
FTE: 0.5
Work Type: Part Time
Salary range starts at: $Based on experience
Required Certifications/Licensure:

The above information on this description has been designed to indicate the general nature and level of work performed within this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.
Posting Notes: Florence, OR || Nursing - RN Other; Risk/Quality || Part Time || RISK MANAGEMENT

Nearest Major Market: Eugene
Job Segments: Risk Management, Patient Care, Law, Claims, Liability, Finance, Healthcare, Legal, Insurance

Apply here.

[ Reply to This ]        2272

 Labor Relations Specialist 
 by Editor  11/05/13 
Location: ID 
Expires 11/12/2013 

Labor Relations Specialist (18+)
Location: Boise, ID (Office #979: 650 N Armstrong Pl)
Location Details
WinCo Foods
Office #979: 650 N Armstrong Pl
Boise, ID 83704
» See all jobs at this location

Job Description
Posted positions may close at any time. Please apply today if you are interested in this position. Once this posting is closed applications will no longer be accepted.

Job Summary

The Labor Relations Specialist provides leadership, support, guidance and assistance to management and employees on Labor Relations and HR activities including: Collective Bargaining Agreement (CBA) administration, investigation of employee and/or employee representative inquiries, complaints and/or grievances, compliance with company policies & procedures and state/federal laws. For such activities provide guidance and recommendations to individuals in leadership positions and where applicable formulates appropriate positions and responses. Establishes and maintains effective and cooperative relations with employees, employee representation, functional areas and management. Facilitate the collective bargaining process.

Typical Duties and Responsibilities

Provide leadership, support, guidance and assistance to store management distribution center management, and office management in administering, interpreting, implementing and ensuring compliance with CBA’s, company policies, and state/federal employment law.
Establish and maintain effective relations with employees, employee representatives, management, other department and government agencies.
Facilitate settlements of disputes; i.e. grievances, mediation, and arbitrations.
Work directly with and advise retail, corporate, division, warehouse and transportation management, HR staff, payroll, benefits, employees and employee representatives, outside agencies, etc. on labor relations and human resources related issues.
Provide guidance to management on conducting investigations on alleged violation of company policies; research, interviews, analyzing findings and recommendations. Conduct/assist in those investigations as needed.
Partner with HR and business leaders to develop proactive and positive employee and labor relations strategies and initiatives that drive business objectives.
Develop, deliver and establish training criterion, prepare materials and present training for supervisors and managers in matters pertaining to grievance procedures, labor contract agreements, and other HR and labor related areas as needed.
Provide coaching and counseling support to management in the LR/HR areas.
Keep abreast of new or proposed regulations to ensure compliance.
Monitor disciplinary actions to ensure compliance and consistency.
Competitive area wage and working conditions research, analysis, and planning
Facilitate the collective bargaining process.
Ensure compliance with company policies and procedures, federal/state laws and regulations.
Performs other duties as assigned or needed.
Requirements

Education:

Bachelor’s degree in Human Resources, Industrial Relations, Business/Public Administration, or related field OR equivalent education, training and/or experience listed below.
Experience:

Four (4) years of progressively responsible human resources experience.
Two (2) years labor relations experience preferably in a retail, warehouse/distribution center, or related environment.
Demonstrate thorough knowledge of and experience with collective bargaining agreements.
Developed negotiation skills, and experience with the collective bargaining process.
Maintaining compliance with HR/Labor related laws and regulations (i.e. NLRA, Title VII, ADA, FMLA).
Working knowledge of conflict resolution methods and practices.
Strong working knowledge of general Human Resources policies, practices, programs, and procedures.
Conducting internal investigations; research, interviews, analyzing findings and recommendations.
Developed oral and written communication skills for communicating with all levels of the company and external entities; presentations, recommendations, and responses to inquiries and complaints.
Demonstrating working knowledge of Microsoft Office software (Word, Excel, Outlook, etc.).
Ability to:

Communicate clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills.
Establish and maintain effective and professional working relationships with functional areas across the organization and all those contacted in the course of work.
Quickly identify problem areas or situations, evaluate problem causes and take appropriate action to resolve problems identified
Organize and prioritize assigned tasks to meet established schedules, timeliness, and/or deadlines.
Work pro-actively, independently, and be dependable, self-directed, and attentive to detail.
Maintain a high level of confidentiality and integrity.
Perform all tasks with integrity and dependability.
Respond to calls on urgent matters including after “typical” business hours, on weekends and holidays. Overnight travel as needed.
Frequent sitting with intermittent walking and standing.
Machines and Equipment Operated:

Office machines (computer terminal, copier/scanner, fax machine, multi-line telephone, etc.).
Preferred Education, Experience and/or Credentials:

Five (5) or more years of progressively responsible human resources experience.
Four (4) or more years labor relations experience in a retail, and/or warehouse/distribution center environment.
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

Apply here.

[ Reply to This ]        2271

 Ombudsperson 
 by Editor  11/05/13 
Location: ND 
Expires 11/11/2013 

Posting Details

Position Information
Opening Number: 1300334
Position Title: Ombudsperson
Position Number: NEW
FTE: 1.0
Salary: Commensurate with Experience
Benefits Eligibility: Benefited - includes retirement plan and full coverage for family health insurance
Search by Group: Professional
Division: Academic Affairs
Department: Deans Office, Human Dev. & Ed
Position Summary Information
Position Description:
This newly-formed, 9-month, full-time, benefitted position serves as an independent, impartial, and informal resource for NDSU faculty with a focus on early-stage, informal dispute resolution. The ombudsperson is not an advocate for individuals or the university but rather a facilitator of fairness. The ombudsperson shall 1) help establish and then maintain the ombudsperson office, 2) assist with the resolution of conflicts and concerns, 3) serve as a resource of information and referral, 4) provide advice and guidance on policies and procedures, 5) conduct periodic faculty training and outreach, 6) prepare annual and other reports, 7) identify problem areas within the university, 8) recommend areas for improvement to university policies and procedures, 9) follow IOA standards and best practices, and 10) develop professional skills through IOA membership and regular training. The ombudsperson undergoes an annual evaluation comprised of faculty senate, client, and self-assessment components.

Minimum Qualifications:
• Masters degree, Ph.D., J.D., or other professional degree
• Ombudsperson certification (CO-OP) or commitment to complete certification training
• Excellent listening and diplomacy skills
• Excellent oral and written communication skills
• Effective analytical and problem-solving abilities
• Exceptional levels of ethical behavior, fairness, impartiality, and sound judgment
• Ability to maintain privileged information
• Experience in academic environment, particularly land-grant, research universities

Preferred Qualifications:
• Experience as a tenured university faculty member
• Effective conflict resolution and mediation skills
• Experience working with a diverse range of people
• Teaching, training, and outreach experience
• Sense of humor and ability to remain nonjudgmental

Screening Date: 11/01/2013
Open Until Filled: Yes
Search Type: Internal/External Simultaneously: Open to all applicants
Special Instructions to Applicants:
Submit a cover letter, resume and list of three references with contact information.

Special Conditions:
No Smoking Notice:
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

EO/AA Statement:
North Dakota State University is an Equal Opportunity/Affirmative Action Employer

Veteran’s Preference Notice: This position is subject to North Dakota Veteran’s Preference requirements.
Location: To Be Determined - NDSU Campus
Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you a North Dakota resident?
Yes
No
* Do you qualify for North Dakota veteran's preference?
Yes
No
* If yes, list exact dates of service:
(Open Ended Question)

* Do you qualify for North Dakota disabled veteran's preference?
Yes
No
* How did you hear about this position?
Academic Department
Bismarck Tribune
CareerFargo.com
Chronicle of Higher Education
Fargo Forum
Friend/Co-worker/Family member
Higheredjobs.com
Indeed.com
Job Service of North Dakota
NDSU Employee
NDSU Website
Other newspaper (Please specify below)
Professional Publication/Organization Website
University Placement Office
Other (Please specify below)
If Other, please specify:
(Open Ended Question)

Applicant Documents

Required Documents
Cover Letter
Resume
Other Document 1
Optional Documents
Veterans Preference Claim Form (DD214)
Veterans Administration Letter

Apply here.

[ Reply to This ]        2270

 Ombudsman/Mediator 
 by Editor  11/05/13 
Location: CA 
Expires 11/17/2013 

Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. Thats because each of usfrom our finance, business, and IT experts to our RNs, allied health professionals, and physiciansshares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, youll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career youve always wanted.
Basic Qualifications:
* Clinical or hospital/healthcare background (usually 10+ years) required.
* Extensive (usually 10+ years) progressive experience in clinical or management roles in a health plan or multi-faceted health care system desired.
* Bachelor's degree required.
* Masters degree in business, health care, public administration or related field desired.
* Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
* Evidence of having taken and passed a 40 hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
* Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
* Demonstrated ability to work with difficult situations with multiple interests/parties involved.
* Demonstrated analytical/data management skills.
* Demonstrated program development expertise (strategic direction, work planning, communications, and implementation).
* Demonstrated excellent written and presentation communication skills.
* Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
* Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
* Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
* Knowledge of KP preferred.

External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.

Job Overview

 

Scheduled Hours (1-40) 40

Shift Day

Working Days Mon, Tues, Wed, Thurs, Fri

Working Hours Start 8:00 AM

Working Hours End 5:00 PM

Schedule Full-time

Job Type Standard

Employee Status Regular

Employee Group Salaried Employees

Job Level Individual Contributor

Job Healthcare / Hospital Operations

Public Department Name Hospital Administration

Travel No

Job Eligible for Benefits Yes

Company Overview
find more jobs with this company
Can a single organization change the future of health care? At Kaiser Permanente, we think so. America's leading nonprofit integrated health plan, Kaiser Permanente serves over 9 million men, women, and children from 35 hospitals and 431 medical office buildings in nine states and the District of Columbia.

In partnership with our members and communities, our 180,600 employees and physicians continually elevate the state of health care with progressive care, products, services, and advancements. From the business people who shape our policies, to the IT professionals enabling life-saving data, to the nurses and physicians on the front line of patient care, we share a commitment. To inspire, nourish, and protect the total health of all we serve.

When you bring your career to Kaiser Permanente, you'll do more than contribute your professional expertise. You'll feed your passion for helping others. And you won't just build a rewarding career, you'll truly make a difference. For our members, patients, communities, and planet. It's this mission that will make your career here unlike any other. Join us.

Apply here.

[ Reply to This ]        2269

 Peace Studies Faculty 
 by Editor  11/05/13 
Location: MD 
Expires 11/26/2013 

 

ASSISTANT PROFESSOR

About Goucher College:
Goucher College is an independent, selective, coeducational institution dedicated to the interdisciplinary traditions of the liberal arts and a broad international perspective on education. The first college in the nation to require study abroad for every undergraduate, Goucher believes in complementing its strong majors in rigorous curriculum with abundant opportunities for hands-on experience in the world. Through internships, community service, and study abroad--and a first-rate arts and sciences academic program--Goucher teaches its students to engage the world as true global citizens.

Job Description:
The Peace Studies program at Goucher College invites candidates for a tenure-track position in Peace Studies, to begin August 2014. Candidates must have solid grounding in Peace Studies; areas of expertise may include peace and conflict studies, urban economic conflict, race and urban peace building, urban geography and planning, or urban environmental justice. The successful candidate will teach Introduction to Peace Studies, a course on cities, and develop courses at the intermediate and upper level. This program places a great emphasis on interdisciplinarity, community-based learning, active experience with students and the broader community, and engaged or critical pedagogy, and welcomes candidates with organizing as well as scholarly experience. Peace Studies at Goucher College is a highly collaborative, energetic, and growth-oriented program that places a strong emphasis on visionary, innovative thought and action.

Requirements:
Qualified candidates must have a Ph.D. in a relevant discipline by August 2014.

Additional Information:
Goucher College is a selective liberal arts college located 20 minutes north of Baltimore, and is the first college in the nation to require undergraduate students to study abroad. Goucher is committed to increasing the diversity of the campus community, and seeks applications from those who would contribute to this effort.

Application Instructions:
Interested applicants must apply online by November 25, 2013.

Please submit the following application materials online:

Curriculum vitae
Letter of application, including description of teaching philosophy, scholarly interests, and how you see yourself fulfilling the job that is described above
Sample syllabi
Three letters of recommendation and official graduate transcripts should be forwarded separately to: Provost’s Office, Goucher College, 1021 Dulaney Valley Road, Baltimore, MD 21204-2794.

Goucher College is an Equal Opportunity Employer.

More info here.

Cross-posted from Maria Volpe

[ Reply to This ]        2268

 Adr Specialist 
 by Editor  11/05/13 
Location: DC 
Salary: $89-116K 
Expires 11/10/2013 

Job Title: ADR Specialist (CORE) GS-301-13
Department: Department Of Homeland Security
Agency: Federal Emergency Management Agency
Job Announcement Number: FEMA-14-BLG-16103-CORE
SALARY RANGE: $89,033.00 to $115,742.00 / Per Year
OPEN PERIOD: Monday, November 04, 2013 to Saturday, November 09, 2013
SERIES & GRADE: GS-0905-13
POSITION INFORMATION: Full Time - Temporary - Not to Exceed 2 Years
PROMOTION POTENTIAL: 13
DUTY LOCATIONS: 1 vacancy - Washington DC, DC
WHO MAY APPLY: All U.S. citizens
For definitions of terms found in this announcement, please click
here
JOB SUMMARY:
Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding
career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to
prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure
resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning
hundreds of occupations. Make an impact; join DHS.
When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to
support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA)
prepares the nation for all hazards and manages Federal response and recovery efforts following any national
incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis
with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional
information.
These positions are located within the Department of Homeland Security (DHS), Federal Emergency
Management Agency (FEMA), Office of Chief Counsel, Alternative Dispute Resolution (ADR) Division, located in
Washington, DC. The incumbent serves as an Alternative Dispute Resolution (ADR) Advisor under the
Administrative Dispute Resolution Act of 1996 for the Department of Homeland Security/Federal Emergency
Management Agency (DHS/FEMA). The incumbent is one of the Agency’s ADR Advisors for all matters
involving the use of alternative dispute resolution (ADR) techniques in both internal and external disputes.
This position starts at a salary of 89,033 (GS-13). Apply for this exciting opportunity to become a member
of Office of Chief Counsel.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management
responsibilities, though not every position requires routine deployment to disaster sites. All positions are
subject to recall around the clock for emergency management operations, which may require irregular work
hours, work at locations other than the official duty station, and may include duties other than those specified
in the employee's official position description. Travel requirements in support of emergency operations may be
extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to
emergency sites with physically austere and operationally challenging conditions.
This position is being announced under FEMA's CORE Program (Cadre of On-call Response/Recovery
employees). These positions are authorized under P.L. 93-288 to perform temporary disaster work and are
funded from the Disaster Relief Fund. Appointments are excepted service, temporary appointments. This is a
2 year temporary appointment in the Excepted Service.
KEY REQUIREMENTS
• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• Selective Service registration is required for males born after 12/31/59.
• This position may require occasional non-emergency travel.
DUTIES:
In this position, you will work as an ADR Advisor in FEMA's CORE Program, Typical assignments include:
Work with ADR office leadership to assume responsibilities for the ongoing development, management,
coordination, evaluation, and administration of FEMA’s Cadre of ADR Advisors in a fast-paced
environment.

A critical function of the ADR Advisor is to network with FEMA leadership and staff to build rapport,
assess dispute resolution needs, and represent the ADR Office in a manner that is at all times friendly,
diplomatic, collaborative, and professional.

Provide direct support to assure the mission of the ADR Cadre which delivers ADR services on site at
FEMA disaster operations. Monitor, guide, and support ADR Advisors deployed to disaster field
operations. Mentor ADR Advisors in the techniques and skills necessary to provide ADR services.
Coordinate deployment and demobilization activities of ADR Advisors.

Work proficiently with a variety of office software and technologies to complete reports, communicate,
manage meetings, and conduct program management activities.

Coordinate with FEMA staff inside and outside of the ADR office on program issues such as long-range
planning, force structure, staff qualification, training, and resource requirements.

Resolve disputes and conflicts through mediation, facilitated discussions, and shuttle conciliation to
quickly resolve issues in an urgent, mission-critical, fast-paced environment.

Provide facilitation, consultation, and process design services on request to program offices such as
Public Assistance, National Disaster Recovery Services, and others.

Design, develop, and deliver training in conflict resolution, interest based negotiations, communications,
teambuilding, facilitation, giving and receiving feedback, and other conflict resolution related skills.
Deliver trainings on an open registration basis; initiate trainings when indicated by climate or conflict
assessments or needs analyses; and, provide custom designed trainings when indicated as part of a team
enhancement or intervention strategy.

Work with the Director for ADR Division and ADR Cadre management to implement the provisions of the
Administration Dispute Resolution Act of 1996; assist with the design, development, coordination,
administration, and evaluation of the Agency's ADR program; and assess programmatic needs, identify
resources, develop options, evaluate, and implement effective solutions.

Serve as either the lead or subordinate ADR Advisor as required. Serve as a mentor to new ADR
Advisors, as required, following cadre mentoring guidance and procedures. Work collaboratively and
collegially with other ADR Advisors when deployed in teams or when engaging in group projects or
activities.

• Record case statistical data routinely and accurately.
QUALIFICATIONS REQUIRED:
The qualification requirements listed below must be met within 30 days of the closing date of the
announcement.
You qualify for this position at the GS-13 level (starting salary $89,033) if you possess one of the following:
The candidates must have three years of specialized experience or equivalent in the Federal Service in
providing professional conflict resolution services. Extensive knowledge of conflict resolution theory, practice,
and techniques, experience providing conflict resolution services as a neutral provider including group
facilitation, workplace mediation, workgroup conflict resolution and teambuilding, conflict coaching, listening
and problem solving one-on-one, or ombudsman services, and designing and teaching conflict resolution
related trainings both as an intervention in a particular conflict as well as in an open registration or workplace
setting. Experience working in a complex organization, dealing diplomatically with, diverse staff, difficult
personalities, hierarchy, and chain of command, while maintaining a positive reputation. Ability to be selfreflective
and open to constructive learning. Requires a high level of computer literacy and the ability to
rapidly learn and successfully apply new information technology capabilities.
Specialized Education- You must possess a four year undergraduate degree from an accredited college or
university. You must possess 150 or more hours and or 30 semester hours of training in the practice skills of
mediation, facilitation, and other conflict resolution or organizational ombuds techniques
HOW YOU WILL BE EVALUATED:
We will review your resume and supporting documentation to ensure you meet the basic qualification
requirements.
If you are found qualified, you may be referred to the hiring manager for consideration and may be called for
an interview.
To preview questions please click here.
BENEFITS:
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and
long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending
Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may
include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform
allowance; health and wellness programs; and fitness centers. DHS is committed to employee development
and offers a variety of employee training and developmental opportunities. For more information, go to
www.dhs.gov/careers and select “benefits.”
OTHER INFORMATION:
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and
trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a
background investigation for Public Trust as a condition of placement into this position. This may include
a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain
criminal offenses and illegal use or possession of drugs.

• This announcement may be used to fill one or more vacancies.
• Relocation expenses are not authorized for this position.
All candidates must be able to deploy with little or no advance notice to anywhere in the United States
and its territories for an extended period of time.

• A one year trial period is required unless already completed.
HOW TO APPLY:
The following instructions outline our application process. You must complete this application process and
submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday) - see
Agency Contact Information. If applying online poses a hardship, please contact us as soon as possible.
Step 1 - Create or Upload a resume with USAJOBS (www.usajobs.gov)
You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your
Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.
Step 2 - Apply Online
Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your
application. You will be redirected to the CareerConnector website to complete the application process.
Step 3 - Answer the Online Questions and Submit Your Online Application
If this is your first time on the CareerConnector website, you will be prompted to register by answering
questions related to your eligibility for Federal employment. The system will save these responses and take
you back to the main screen so that you can answer the job-specific questions. Select "Take me to the
assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the
questions and click the "Finished" button.
Step 4 - Review and Confirm Your Submission
You will now have the option to upload a document or print fax cover-sheets for your required documents (see
step 5 for details). Once you click "Done," you will see a summary of your application for your review. You
may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be
directed back to USAJOBS where you can confirm that your application has been submitted and track your
application status.
Step 5 - Submit Required Documents
You can submit any required documents (discussed below) by document upload or fax. Whichever method you
choose, please include the job announcement number with your documents. To protect your privacy, we
encourage you to remove your SSN from any documents that you submit.
Document Upload:
You may upload supporting documents in one of two ways:
1. Once you finish answering the questions in the job announcement, you will be prompted to upload your
document(s) to your application. You will be given the choice to either upload the document as part of the
application process or you can select a document that you've already loaded on USAJOBS. or
2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click
on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and
select "Apply Online." Move through your existing application to the Documents page and select Upload in
order to add a document to your application. Be certain to review your complete application for confirmation
that the document uploaded.
In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see
them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS.
Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation"
instructions. The fax number will be on the cover-sheet.
REQUIRED DOCUMENTS:
1. Your resume
2. Your responses to the job questionnaire
3. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable)
or a list of coursework with hours completed. Those with foreign education, click this link.
AGENCY CONTACT INFO:
WHAT TO EXPECT NEXT:
Once you submit your application, we will assess your experience and training, identify the qualified
applicants, and refer those applications to the hiring manager for further consideration and interviews. We will
notify you by email after each of these steps has been completed. Your status will also be updated on
USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application
Status,” and then click “More Information.” We expect to make a final job offer within 30 days after the
deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
Beverly Grant
Phone: 202-646-3319
Fax: 999-999-9999
Email: beverly.grant@fema.dhs.gov
Agency Information:
FEMA - Federal Emergency
Management Agency
Please read entire announcement
Please apply online
Washington, DC
20472
US

Control Number: 354626400
Cross-posted from Rob Scott
[ Reply to This ]        2267

 Clinical Fellow, Harvard Negotiation & Mediation Clinical Program 
 by Harvard Negotiation and Mediation Clinical Program  10/23/13 
Location: Cambridge, MA 
Salary: Salary Grade 090 
Reports to Director of Harvard Negotiation & Mediation Clinical Program. Will work closely with the Director and Assistant Director to support expansion of the school's innovative program in negotiation, mediation, and dispute systems design. Will have special responsibility for providing regular oversight, supervision, and coaching to students involved in Harvard Negotiators, a student practice organization of Harvard Law School. Responsible for providing strategic leadership for growth and developing projects for Harvard Negotiators. Will also provide additional oversight to the Harvard Negotiation Law Review (HNLR) and help coordinate joint activities and initiatives of HNLR, Harvard Negotiators, and the Harvard Mediation Program. Will work closely with the Director to support HNMCP program innovation and advance its strategic mission and growth. This will include creative projects such as research and writing projects related to dispute resolution systems design, negotiation, and mediation. Will help develop new teaching materials for use in the clinic’s teaching and executive education programs; these materials will include simulations, case studies, and materials for use with new technologies as well as materials for a new initiative related to facilitation and political dialogue. As needed will also assist the Director, Assistant Director and the clinical instructors in project management, clinic development, and outreach efforts. This is a two-year term position through 6/30/2016, contigent upon continued funding and business needs.. Basic Qualifications J.D. or graduate degree in dispute resolution or related area (must have been received within the last three years); experience with theory and practice of negotiation, mediation, dispute systems design, or alternative dispute resolution (ADR). Must have graduated from law school or graduate degree program after 2011. Additional Qualifications Should be passionate about developing field of negotiation and dispute resolution, and have long term interest in pursuing career in negotiation and dispute resolution. Superior interpersonal skills, proven capacity to work as a trustworthy and collaborative team member, sound judgment, an entrepreneurial attitude, exceptional ethical standards, strong mentoring ability, deft management skills, professional and responsible demeanor, and outstanding writing and verbal skills required. Additional Information All offers are made by Human Resources. The expected start date for this position is July 1st, 2014. This is a two-year term position through 6/30/2016, contigent upon continued funding and business needs. http://bit.ly/1aczecb
[ Reply to This ]        2266

 Negotiation & Mediation Clinical Instructor 
 by Harvard Negotiation and Mediation Clinical Program  10/23/13 
Location: Cambridge, MA 
Salary: Salary Grade 058 
Expires 11/30/2013 

Reports to Director of Harvard Negotiation & Mediation Clinical Program at Harvard Law School. Will assist in continuing to build, plan, and administer clinical program in negotiation, mediation, and dispute resolution. Responsible for developing student projects and for building and maintaining client relationships. Will help develop training curriculum and materials for students in program. Will supervise and mentor students, including meeting to regularly discuss developments in their projects, and providing regular, detailed feedback. Will help supervise administrative aspects of program, including case management and development, web resources, and publicity. Subject to faculty committee approval, may serve as Lecturer on Law (LOL) during Spring semester, leading a section in Spring Negotiation Workshop under direction of the Program Director. The initial LOL appointment is for one year only, with possible renewal on an annual basis for the term of the clinical instructor appointment. Duties as lecturer include course planning, preparation and delivery of lectures, supervision of and feedback to students, and working collaboratively with the other members of the teaching team for the spring course. Note: This is a 3-year term appointment from July 1, 2014 through June 30, 2017. Basic Qualifications JD (received three or more years ago); experience with theory and practice of negotiation, mediation, dispute systems design, or alternative dispute resolution (ADR). Incumbent must be admitted to the bar by his or her start date. Additional Qualifications 3+ yrs business and/or legal experience with focus on negotiation and dispute resolution desirable as is some experience in clinical legal setting or direct supervision and mentoring of young attorneys or professionals. Should be passionate about working with students and about developing field of negotiation and dispute resolution, and have long term interest in pursuing career in negotiation and dispute resolution. Superior interpersonal skills, proven capacity to work as a team member, sound judgment, an entrepreneurial attitude, exceptional ethical standards, strong mentoring ability, deft management skills, and outstanding written and verbal skills required. Additional Information The successful candidate will play a central role in helping to innovate, manage, and supervise Harvard Law School’s vigorous and expanding program in negotiation, mediation, dispute resolution, and ADR. The Clinical Instructor will work directly with the Director of the Negotiation & Mediation Clinical Program but is also expected to be engaged broadly in the life of the Law School and in the life of the Program on Negotiation at Harvard Law School. For more information on the Harvard Negotiation & Mediation Clinical Program, visit: www.law.harvard.edu/negotiation. This is a term appointment currently expected to extend from July 1, 2014 through June 30, 2017, subject to funding and departmental need. For more information: http://bit.ly/16510GL
[ Reply to This ]        2265

 Senior Ombudsperson 
 by Editor  10/21/13 
Location: WA 
Salary: $78 - 104K 
Expires 10/29/2013 

http://agency.governmentjobs.com/kingcounty/default.cfm?action=jobs&sortBy=&sortByASC=ASC&bHideSearchBox=1&PROMOTIONALJOBS=0&TRANSFER=0&SEARCHAPPLIED=0
King County
SENIOR DEPUTY OMBUDSMAN
FOR RURAL AND UNINCORPORATED AREA AFFAIRS
KING COUNTY COUNCIL DEPARTMENT
OMBUDSMAN DIVISION/OFFICE OF CITIZEN COMPLAINTS
2013 Salary Range: $77,506-$104,238 Annually
OPENS: Tuesday, October 15,20'13 CLOSES: Monday, October 28,20,,43
WHO MAY APPLY. This position is open to all qualified applicants.
HOW AND WHERE TO APPLY: On-line at http://www.kinqcountv.qov/iobs
. Application materials must be
received by 4:30 p.m, on the closing date. (Postmarks are NOT ACCEPTED.) Contact Robeft James,
Human Resource Analyst, at (206) 263-9414, or by e-mail to robert.iames@kinqcountv.gov, with further
inquiries.
FORMS AND MATERIAIS REQUTRED: A completed King County application form, resume',
supplemental questionnaire (attached) and a letter of interest detailing how you meet or exceed the
requirements for this position are required.
WORK LOCATION: King County Cou¡'thouse, 516 Third Avenue, Room W1039, Seattle, Washington
981 04
WORK SCHEDULE; This is an "at will" position. lt is exempt from the provisions of the Fair Labor
Standards Act, and is not overtime eligible. The office workweek is Monday through Friday, 8:30am-
4:30pm, seven work hours per day. This position may be subject to flexible scheduling at times to
accommodate necessary evening and weekend work,
JOB SUMMARY:
The Ombudsman Office is a division of the King County Council Department and operates under
authority defined in King County Charter Article 2 Section 260, King County Code Section 2.52, the
King County Employee Ethics Code 3.04, the Lobbyist Disclosure Code 1.07, and the Whistleblower
Protection Code 3.42.The Senior Deputy Ombudsman is the higher level position in a two-tier
classification. A Senior Deputy Ombudsman investigates and seeks resolution of jurisdictional citizen
complaints about King County government operations and alleged ethics code violations, and
employee reports of improper governmental action or retaliation. The duties of the Senior Deputy
Ombudsman for Rural and Unincorporated Area Affairs will emphasize land use-related issues and
complaints. The Rural Ombudsman is generally sole or lead investigator on complaints by property
owners involving the departments of Permitting and Environmental Review, Natural Resources and
Parks, Transportation-Roads Division, and Environmental Health. The position reports directly to
the Ombudsman-Director.
ESSENT'A L JOB DUTIES: . Receive, record, and make initial assessment of complaints reported by and/or affecting residents
of the County's rural and unincorporated areas; serve as lead or primary investigator on cases
involving complex land use issues and other matters; process other cases assigned by
Ombudsman involving other types of complainants and issues, as staff workloads and office
priorities dictate.
. Meet regularly with Ombudsman-Director to discuss case progress, new issues, and community
feedback. . lnterview complainants; explain complaint process and procedures; determine the investigative
approach, and initiate investigations; develop and implement an action plan for each complaint
investigation; assist complainants in defining and focusing their complaint on relevant details. . Where appropriate, employ advanced dispute resolution skills to help individuals and agencies
resolve often thorny and emotional issues. . lndependently conduct complex and sensitive investigations by determining the necessity of, and
scheduling and sequencing of, interviews, fact-finding, depositions, subpoenas, and research
requirements; collect and record evidence, conduct on-site visits, and arrange for specialists
and/or legal representation; interview outside agency staff and other involved parties as
appropriate. . Analyze investigative results and prepare reports of findings and recommendations for agency
action, subject to review and further action by the Ombudsman. . Recommend the nature of communications that will be provided to the Council and complainants,
taking into consideration the need for confidentiality. . Respond to public disclosure and discovery requests; review case records; determine the scope
of information and materials suitable for disclosure and the applicable exemptions. Review
preliminary determinations with the Ombudsman and/or legal counsel. . Participate in preparing periodic public reports on work activity and outcomes of the Office . Conduct or participate in educational outreach opportunities and community meetings in rural and
unincorporated areas of King County, and other locales as assigned. . Prepare web pages, brochures, and other forms of communication for public dissemination.
' Perform other duties as assigned by Ombudsman-Director that support the overall objectives of
the Office.
MINIMUM QUALIFICATIONS :
The position requires graduation from an accredited four-year institution of higher learning with
coursework in public administration, political science, law, business, communications, or other fields
relevant to this position plus four years of progressively responsible research and investigative work,
issue analysis, land use, public policy formulation, or code compliance, preferably in the government
sector; OR any equivalent combination of relevant education, experience and training. Formal
training and certifications in conducting investigations, interviewing techniques, dispute resolution,
and public presentations are desirable.
REQUIRED KNOWLEDGE. SKILLS AND ABILITIES: . Ability to understand and appropriately apply the state and county codes and the policies and
procedures that define the operation, authority, and jurisdiction of the Office of Citizen
Com pla i nts/Om b ud sma n. . Requires working knowledge of the County ethics and whistleblower codes. . Requires working knowledge of the principles and practices of public administration, the
organization of King County departments and their functions, operations, and interrelationships, . Requires experience and working knowledge of established principles, methods, and techniques
effective in investigations and research. . Requires experience and a working knowledge of how to resolve conflict.
' Requires a working knowledge of privacy, public information, record retention laws, including
those involving the handling of information and communications of a confidential and sensitive
nature. . Requires ability to conduct research using internet resources and retrieve information from
databases of other County departments.
I
T
Requires ability to record case notes and documents into a custom office case management
database and retrieve data as needed.
Requires working knowledge of and basic skills using common desktop productivity and
presentation software applications and equipment.
Requires advanced knowledge of the English language to write reports requiring the utmost
choice of grammar and syntax to deal with complex, sensitive issues.
Requires proven ability to interact effectively with a diversity of individuals and groups, often with
opposite viewpoints, and maintain composure and objectivity under stressful circumstances.
Requires sufficient math skills to develop and correctly interpret statistical and operating
information and data.
Familiarity with King County's rural and unincorporated areas and understanding of County land
use laws, including the Growth Management Act and the Critical Areas Ordinance (CAO), and the
building permit requirements and procesSes of the Departnnent of Permitting and Environmental
Review (DPER) and Environmental Health.
Requires the ability to review, investigate and recommend resolution of complaints and
allegations of wrongdoing by any County employee including elected officials.
Requires the ability to conduct thorough, objective investigations of complaints, reach appropriate
neutral, objective, and expert conclusions based on investigation results and maintain
confidentiality regarding process and outcomes in accordance with all legal requirements.
Requires the ability to analyze and define complex and sensitive issues and problems, evaluate
alternatives, and develops independent conclusions and recommendations in accordance with
policies, codes, and laws.
Requires ability to work independently and to effectively prioritize workload to meet all deadlines
and the timely resolution of cases.
Requires the ability to present information, proposals, and recommendations clearly, logically and
persuasively, and effectively handle sensitive and confidential matters.
Requires the ability to maintain productive and cooperative communications and working
relationships with those encounte.red on job-related matters, including elected officials, the media,
County employees, representatives of other governmental agencies, coworkers, and the general
public.
Requires the ability to conduct investigations as necessary at any time of day and in the field at
remote locations.
Requires consistent attendance and punctuality.
WORKING C NDITIONS/PHYSICAL IREMENTS:
Ability to work in both office and outdoor environments; able to sit for extended periods entering data
into a computer database; must have visual and muscular dexterity and ability to operate standard
office equipment including desktop and laptop computers and l-Pads, telephones, copiers, printers,
and scanners. Must be able to travel for site visits in King County for case research and community
presentations, and make occasional overnight trips outside the county for training, meetings, or
conferences as assigned by Director.
SELECT/ON PROCESS; Applications will be screened to assure applicants have adequately documented
that they meet position's stated minimum qualifications and requirements, and for clarity and completeness.
The applicants determined to be most competitive will be invited to appear for an interview(s) with the hiring
panel, and may be required to complete a written test.
I
UNTON MEMBERSHIP: This position is not represented by a labor union
King Gounty Office of Citizen Complaints - Ombudsman
Senior Deputy Ombudsman for Rural Affairs
SUPPLEMENTAL QUESTIONNAIRE
This questionnaire should be regarded as a test. Please answer the questions
below in detail and cite examples to support your responses where appropriate.
Attach additional pages if necessary.
1. What type of investigations have you conducted? Describe tasks performed and
the procedures or processes followed. Describe how recommendations were
made, in what format, and to whom recommendations were communicated.
2. Describe your experience working on issues of particular interest to rural King
County residents. What knowledge do you have of King County land use laws
and the CriticalAreas Ordinance?
3. What is your vision of the role of a "Sr. Deputy Ombudsman for Rural Affairs" in
King County government, and how would you effectively fulfill this role?
Applicant Name:
Date:

[ Reply to This ]        2264

 Legal Mediation Officer 
 by Editor  10/21/13 
Location: NC 
Expires 10/30/2013 

Legal Mediation Officer

Job ID GPSD-0609958 Job type Full-time Regular
Work country USA Position type Professional
Work city Research Triangle Park,NC Posted 04-Oct-2013
Travel 50% travel annually Job area Finance & Accounting (non consulting)
Business group Global Process Services Delivery Job category Other
Business unit MortgageSvcg Job role General
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
Seterus, Inc. is seeking a Legal Mediation Officer who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding. This may also include responding to a variety of inquiries or requests from customers (internal or external). Work content ranges from complex customer inquiries (via phone, fax or e-mail), data entry and retrieval, to highly complex analysis and problem resolution. Reviews and recommends improvements to business processes and procedures to ensure customer satisfaction and quality. Communicates and negotiates proficiently with customers and IBM personnel as needed. Customer solutions include the use of creative and innovative problem solving techniques. Has an in-depth understanding of and is able to fully articulate IBM’s loan fulfillment and administrative support process. Assumes additional responsibilities as needed.

Essential Functions:
1. Adhere to strict timelines set forth by source, which could range from simple status updates to more robust loss mitigation research and resolution.
2. Due to the sensitive nature of such escalations, Legal Mediation Officer must be readily available to speak with customers/third-parties or provide urgent information and status updates as requested. This is a longer process than general loss mitigation.
3. Maintain assigned loan population while staying in compliance and meeting production goals.

Skills Environment:
1. Experience in at least one functional area within a wholesale, correspondent, or retail fulfillment center environment.
2. Consistently displays a strong understanding of department activities, fulfillment processes, the loan origination regulatory environment, and systems functions.

Communication/Negotiation:
1. Excellent written and verbal communication skills to coordinate and exchange information within the fulfillment center.
2. May interface with customers. Seeks and provides explanation, collects data, and verifies for completeness.
3. Has an excellent understanding of the information processed.
4. Maintains businesslike communications, conduct, and appearance, and otherwise demonstrates courteous, positive, and professional behaviors at all times.
4. Communicates with IBM management and/or team members on a timely basis to exchange information regarding status of work, of potential or existing problems, and to provide assistance and suggestions.

Problem Solving:
1. Uses specialized procedures/techniques to manage loan documents in a timely and precise manner. Identify, understand, and resolve complex customer problems/issues.
2. Requires excellent knowledge of inter-related department activities and processes.
3. Expected to recommend solutions to problems and follow through to resolution.
4. May also develop, refine, and/or update established standard processes and procedures as appropriate.
5. Consistently exhibits the ability to resolve problems in a timely manner.
Required
High School Diploma/GED
At least 3 years experience in mortgage loan servicing and banking industry
Readiness to travel 50% travel annually
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply here.

[ Reply to This ]        2263

 Employee Relations Director 
 by Editor  10/21/13 
Location: NY 
Salary: $63K 
Expires 10/29/2013 

Employee Relations Director (Continued)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying to the opening.

If you would like to bookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Please see Special Instructions for more details.
Official Academic Transcript required at time of hire.
Posting Details

MVCC is an affirmative action/equal opportunity employer. Women, minorities, veterans and people with disabilities are encouraged to apply.

Position Information
Job Title Employee Relations Director (Continued)
Posting Number FY11/120128
Salary Low to Mid $60's
Position Summary Information
Qualifications
Bachelor’s degree in Labor Relations, Human Resources, Organizational Development or related degree, plus a minimum of five (5) years recent human resources or related administrative experience required. Relevant Master’s degree preferred. Knowledge of working with collective bargaining agreements, state and federal employment laws preferred. Public institution and/or civil service experience preferred. Experience working in an educational setting preferred.

Duties
The Employee Relations Director works with all levels of the College to ensure fair and cooperative employer-employee relations. This position supports administrative and supervisory staff with collective bargaining agreements, negotiations, grievances, arbitrations, mediations, conflict resolution and performance management. Provides support with employee recruitment processes and monitors retention and turnover. Represents the Human Resource Department and supports the achievement of departmental functions and goals.

Special Instructions to Applicants
Official Academic Transcript required at time of hire.

Posting Detail Information
Open Date 10/11/2013
Close Date
Open Until Filled Yes
Deadline 10/28/2013
Posting Specific Questions

Required fields are indicated with an asterisk (*).

* How did you hear about this employment opportunity at MVCC?
Utica Observer Dispatch
Syracuse Post Standard
Albany Times Union
Rome Sentinel
Rochester Democrat and Chronicle
Buffalo News
Chronicle of Higher Education
HigherEd.com
SUNY Inside Higher Ed
MVCC Website
Professional Journal
MVCC Staff Member
Friend/Family
Other
If you answered 'Other' or "MVCC Staff Member," please provide more details.
(Open Ended Question)

Do you have a Bachelor's or higher degree from an accredited institution?
yes
no
Applicant Documents

Required Documents
Resume/CV
Cover Letter
Optional Documents

More info here.

[ Reply to This ]        2262

 Chief Negotiator 
 by Editor  10/21/13 
Location: FL 
Salary: $84K - 133K 
Expires 11/04/2013 

Job ID: 15257164
Position Title: Chief Negotiator (Procurement)
Company Name: Broward County
Job Function: Other
Entry Level: No
Job Type: Full-time
Location(s): Ft Lauderdale, Florida, 33301, United States
Posted: October 15, 2013
Job Duration: Indefinite
Min Education: BA/BS/Undergraduate
Min Experience: 7-10 Years
Required Travel: 0-10%
Salary: $84,108.00 - $133,016.00 (Yearly Salary)
APPLY FOR THIS JOB
Contact Person: Re:Chief Negotiator Position Phone: 954-357-6020
Email Address: Careers_exec@broward.org
Save Job Email Job Print Job Apply For Job
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Job Description
Chief Negotiator (Procurement)

Salary Range:

$84,108 - $133,016 per year – Dependent on Qualifications

Broward County is seeking a dynamic and driven professional to serve as its first Chief Negotiator in the County’s $1 billion procurement environment.

The Community

Broward County, home to nearly 1.8 million people, is located between Palm Beach and Miami-Dade counties. With 23 miles of pristine Atlantic Ocean coastline, its “blue wave” beaches attract over 10 million visitors each year.

Broward County’s warm climate, ethnic and racial diversity, expanding economy, myriad of housing options, excellent schools, leading edge healthcare, and advanced transportation system afford its residents an exceptional quality of life.

The Challenge

This newly created position, reporting to the Chief Financial Officer / Director of Finance and Administrative Services Department, will be responsible for leading complex procurements that are high-value and multi-faceted.

As Broward County is a full service governmental agency, the Chief Negotiator must be a quick study to gain sufficient subject matter expertise in leading diverse procurement negotiations. With a wide variety of stakeholders, the Chief Negotiator will have superb consensus building skills.

Considerable knowledge and strong prior experience as a lead negotiator well versed in contract negotiation techniques and principles will be required in order to provide immediate positive outcomes. The ability to analyze and mitigate significant business, financial, and legal risks will also be required as well as being strongly versed in confidentiality obligations, warranties, liabilities, termination clauses, breaches and remedies.

As the County’s Chief Negotiator, this individual will develop negotiation strategies and lead negotiation teams through contract negotiations, closures, and dispute resolutions which may include evidence submission in legal proceedings, legal brief preparation, and participation in arbitration proceedings. The Chief Negotiator will need to have the ability to work with and understand the needs of functional area staff as well to conclude successful negotiations.

The other major area for the Chief Negotiator is training. This individual will not only lead negotiation teams, but will also serve as a trainer, mentor, and creator of a cadre of negotiation professionals. Accordingly, this individual should have a proven track record of staff development in both building skill sets and enhancing existing skill sets as the ability to train will be a key success factor. Staff to be trained will include both Purchasing staff and operational subject matter experts within the various County departments.

Accordingly, the Chief Negotiator should be able to train novices in negotiations as well as to enhance the existing skill set of purchasing professionals and should be able to provide formal classroom instruction as well as small group and individual mentoring. As Broward County staff are geographically diverse, the ability to leverage technology to deliver training is essential. The creation of a training library will also be a benchmark for performance success.

The Ideal Candidate

The ideal candidate will possess a Bachelor’s degree from a four year college or university with major course work in public or business administration and eight years of progressively responsible experience negotiating complex, high-dollar contracts, preferably in a public sector environment. A proven track record in staff development of both novice negotiators and purchasing professionals is highly valued. A background that includes experience in construction procurement is a plus. Professional qualification / certification in law, finance, or purchasing is highly desired.

Benefits

The County offers a robust array of benefits including: nine annual holidays and two personal days; accrued paid vacation leave; an additional 40 hours of job basis leave annually; accrued sick leave; Florida Retirement System (FRS) retirement benefits; life and AD&D insurance; a Consumer Driven Health plan (CDH); pharmacy coverage; dental insurance; vision insurance; wellness program; Section 125 Flexible Spending Accounts (FSA) for medical expenses and dependent care; a paid Health Reimbursement Account (HRA); and participation eligibility in a deferred compensation (457) plan. To learn more about our outstanding benefits click here: BENEFITS.

To Apply

Please submit your resume via e-mail to: Careers_exec@broward.org and type “Chief Negotiator” in the subject line. For additional information you may call 954-357-6020. This position will be open until filled.

Cross-posted from ACR

[ Reply to This ]        2261

 Mediation PR Coordinator 
 by Editor  10/21/13 
Location: MI 
Salary: $14.50/hr 
Expires 11/01/2013 

PUBLIC RELATIONS COORDINATOR
Effective: October 2013
Oakland Mediation Center, a non-profit volunteer based organization, is seeking a part-time
Public Relations. Oakland Mediation Center is a private non-profit organization that has served
the community since 1989 by providing mediation services for individuals, businesses, courts,
schools and agencies; 40-hour civil, domestic and advanced mediator training as well as conflict
resolution, peer mediation, bullying prevention/intervention, and restorative practices in
schools. OMC was established to offer mediation as an alternative to the traditional litigation
system. Unlike the adversarial nature of litigation, mediation involves mutual problem solving,
where the parties generate options they believe would best resolve the conflict. Visit OMC’s
web site at www.mediation-omc.org.
JOB SUMMARY
The Public Relations Coordinator is responsible for providing high-level support to the Executive
Director to increase public awareness of OMC and “mediation” to leverage an increase in
consumers and funders. Education and/or experience in principles and methods of Public
Relations, Marketing/Promotions, Media and Social Media are critical for this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
GENERAL
• Public Relations-Works to create and maintain an OMC's favorable public image and protect
its reputation. Responsibilities include liaising with the media, writing news releases,
monitoring media coverage, assembling media kits, writing and designing newsletters,
assisting with fundraising, holding events for the public and overseeing the organization's
branding through logo use and print materials.
• Marketing/Promotions-Strategies meant to increase sales of OMC services and its brand.
• Media-Strategies to acquire media time and space to advertise OMC’s services over a range
of media including print, television, radio, outdoor, the Internet and anywhere else for no or
low cost. Good working relationships with local media i.e. radio, television, publications, etc.
• Social Media-Applications to promote OMC’s services i.e. Facebook, MySpace, Twitter,
YouTube, etc.
SPECIFIC
• Enhance and implement OMC’s promotion plan including social media i.e. post on Facebook,
Twitter, and Linked-in; update and push agency newsletter; design and push event eblasts;
write news releases and post on Vocus/PRWeb; monitor and track media coverage; assemble
presentation/media kits; etc.
• Update OMC’s website and promotion materials.
• Develop relationships with media.
• Find new presentation and relationship opportunities for OMC.
• Assist with Fundraising
• Assist the Executive Director with other tasks, as requested.
QUALIFICATIONS
• Degree in a related field preferred. Degree in progress is accepted.
• Experience in a related field preferred.
• Working knowledge of mediation, alternative dispute resolution, conflict resolution and nonprofit
principles preferred.
Salary: $14.50 per hour for 16 hours per week
Please send cover letter & resume to:
Bonnie Hanes, Executive Director
Oakland Mediation Center
550 Hulet Drive, Suite 102
Bloomfield Hills, MI 48302
Fax: (248) 338-0480
Email: bhanes@mediation-omc.org
Resumes will be accepted until October 31, 2013.

Reposted from Matthew Phillips, NAFCM listserv

[ Reply to This ]        2260

 Mediation Education Assistant  
 by Editor  10/21/13 
Location: MI 
Salary: $13/hr 
Expires 10/31/2013 

EDUCATION ASSISTANT
Effective: October 2013
Oakland Mediation Center, a non-profit volunteer based organization, is seeking a part-time
Education Assistant. Oakland Mediation Center is a private non-profit organization that has
served the community since 1989 by providing mediation services for individuals, businesses,
courts, schools and agencies; 40-hour civil, domestic and advanced mediator training as well as
conflict resolution, peer mediation, bullying prevention/intervention, and restorative practices in
schools. OMC was established to offer mediation as an alternative to the traditional adversarial
dispute resolution in the courts. Unlike the adversarial nature of litigation, mediation involves
mutual problem solving, where the parties generate options they believe would best resolve the
conflict. Visit OMC’s web site at www.mediation-omc.org.
JOB SUMMARY
The Education Assistant will assist with coordinating OMC’s adult and youth education trainings
and events. This job requires self initiative and working independently and in teams with others
within and outside the training department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Updates and assembles existing training materials such as handbooks, manuals, posters,
flyers and certificates of completion at the Education Manager’s request. Proof reads all
documents before giving to the Education Manager for final approval.
• Updates and submits e-blasts for various training events using e-mail marketing as directed.
Posts scheduled trainings on event registration site, OMC’s website, and various community
calendars.
• Schedules, tracks and maintains the registration of all trainings as directed. Updates the
master training database as directed.
• Updates qualified coaches list in Madtrac with the assistance of Volunteer Services. Schedules
qualified coaches for adult trainings, as needed. Sends coach’s packets to scheduled coaches
prior to the training.
• Updates sub-contract trainer biographies as directed by Education Manager.
• Arranges, cleans and restores the training tables to their original state before and after the
completion of all trainings. Ensures the necessary equipment is obtained and set up in the
training room.
• Purchases refreshments, food and training materials as needed or requested.
• Prepares, orders, and arranges breakfast, lunch and afternoon refreshments for trainings, as
directed.
• Compiles and assesses training evaluations. Distributes the results of the training assessments
to the trainer, Executive Director, and the Education Manager.
• Creates, organizes and maintains all training files as directed. Upon completion of all training,
closes out all training files and provides them to the Education Manager and the Executive
Director for approval.
• Tracks expenses for all trainings.
QUALIFICATIONS
• Experience performing administrative skills in an office setting required.
• Business Administration Degree preferred. Degree in progress is acceptable.
Salary: $13.00 per hour for 60-90 hours per month, to be determined
Please send cover letter & resume to:
Kenzi Bisbing, Education Manager
Oakland Mediation Center
550 Hulet Drive, Suite 102
Bloomfield Hills, MI 48302
Fax: (248) 338-0480
Email: kbisbing@mediation-omc.org
Resumes will be accepted until October 30, 2013.
[ Reply to This ]        2259

 Director for ADR Center 
 by Editor  10/15/13 
Location: HI 
Salary: $5,424- $7,593 
Expires 10/21/2013 



Position Specific Description Benefits Supplemental Questions

Director, Center for Alternative Dispute Resolution, EM-03, $5,424- $7,593/ monthly, Exempt (Non-civil service), Honolulu.

Recruitment will be conducted until the position is filled. First consideration will be given to resumes received by October 20, 2013.

*Starting salary may be at a rate between the minimum and maximum salary range listed as determined by the hiring authority based on qualifications.

Amended 9/19/2013
Summary of Duties:
This position is the director for the Center for Alternative Dispute Resolution. The Center’s focus is to make ADR processes available in Hawaii. ADR processes offer opportunities for early, party-driven, efficient, and fair conflict resolution. The Director plans, implements, and directs the activities of the Center.

Major Duties and Responsibilities:
I. Ensures that Chapter 613, Hawaii Revised Statutes, is properly carried out, including consulting resources and technical assistance on ADR, the systematic promotion of ADR, training on conflict prevention and resolution, and disseminating timely ADR information.

a. Prepares policy recommendations for the Judiciary and serves as an advisor on ADR-related matters.
b. Prepares testimony and testifies at the Legislature on ADR-related issues. Consults on and designs ADR-related rules and statutory provisions.
c. Where appropriate and needed, provides mediation and facilitation services for public disputes, complex litigation matters, policy roundtables, and other cases referred by elected or appointed state and county government officials.
d. Ensures the proper management of purchase-of-service (POS) contracts executed for activities related to ADR, including the Judiciary’s POS contract for mediation and dispute resolution services.
e. Disseminates information to the public related to dispute prevention and resolution.
f. Prudently and efficiently manages the financial and administrative affairs of the Center.

II. Assists the branches of government and the agencies of state and county government with activities related to the use and development of ADR.

a. Publicizes the availability of ADR services for appropriate cases through education. Coordinates with administrative judges, legislators, department heads, county councils, county executives and other public officials to apprise them of mediation alternatives and encourage the appropriate use of ADR.
b. Provides training for state and county employees on dispute prevention and resolution.
c. Designs ADR programs for state and county programs and departments. Oversees the Hawaii Appellate Mediation Program and other dispute resolution programs in the Judiciary.
d. Organizes and implements various research activities related to ADR.
e. Initiates and/or responds to requests for technical assistance relating to ADR for other state and county agencies and serves as Advisor to the Judicial Arbitration Commission.

III. Directs, manages, and administers such other activities as may be assigned by the Director of the Intergovernmental/Community Relations Department.

IV. Other duties as requested by other organizations, agencies and individuals outside the Judiciary and approved by the Director of the Intergovernmental/Community Relations Department.
Minimum Qualification Requirements:
DESIRED QUALIFICATIONS:

1) Doctorate degree in law, social science, or court-administration related area.

2) At least eight (8) years of successful experience in mediation, facilitation, or other forms of alternative dispute resolution.

3) At least five (5) years of supervisory or managerial experience.

4) Experience with initiating, developing and successfully managing complex projects.

5) Working knowledge and familiarity with state and county government, including the court system.

6) Good organizational skills.

7) Effective written and oral communication skills.

8) The ability to work cooperatively with legal and business professionals and members of the public.

9) The ability to manage an independent governmental organization.

SPECIAL REQUIREMENTS OF THE JOB:
The position may be required to work outside of normal scheduled work hours, including weekends, days off, nights, holidays, etc., and be scheduled to work variable work hours. The position may also be required to travel to the neighbor islands and to the continental United States.

Supplemental Information:
To apply: Send a resume which includes: 1) a statement about why you are interested in the position, 2) how qualification requirements are met, and 3) salary requirements via email to: recruitment@courts.state.hi.us or mail to:

Hawai'i State Judiciary
Human Resources Department
Staffing Services Division
426 Queen Street, First Floor
Honolulu, Hawai'i 96813

Recruitment will be conducted until the position is filled, first consideration will be given to resumes received by October 20, 2013.

This is a position exempt from civil service. Civil service recruitment procedures do not apply, however, public employment and Judiciary employment requirements must be met. Online applications are not being accepted for this recruitment. Interested applicants should submit a resume as described above.

***********************************NOTE*******************************
Please disregard those sections below that apply only to civil service recruitment.

More information here.

[ Reply to This ]        2258

 Conflict Resolution and Mediation Counselor 
 by Editor  10/15/13 
Location: PA 
Expires 10/30/2013 

JOBING DESCRIPTION

Provide conflict resolution and mediation counseling to clients referred for services by the Family Court of Butler County, Court of Common Pleas.

SKILLS / REQUIREMENTS

Master’s degree in a counseling related field and one-year experience as Outpatient Therapist required.
Must have audio/visual/verbal activity to provide supervision for the clients and to perform essential job function.
Must have emotional stability to perform essential job functions.
Ability to establish and maintain effective working relations with agency personnel and community agencies.
Ability to accept supervision.
Ability to adjust hours to job requirements.
Ability to work independently.
Must possess good written and verbal communication skills.
Ability to protect the confidentiality of the clients.
Ability to identify with the agency’s mission statement and support the agency’s core values.
Must be eligible and have current Act 33/34 and FBI clearances.

Core Competencies:

Provide conflict resolution and mediation counseling to clients referred for services by the Family Court of Butler County, Court of Common Pleas.
Complete clinical file documentation in a timely manner (initial paperwork within 24 hours, psychosocial within 2 weeks, payroll according to agency schedule) and in accordance with agency policies and procedures. Maintain case documentation according to DPW requirements.
Consult with Outpatient Program Manager and representatives of Family Court of Butler County on a regular basis to ensure continuity of care and coordination of services.
Attend regularly scheduled supervisory sessions with clinical supervisor.
Complete the agency's orientation and keep up to date with personnel and training requirements.

IMPORTANT NOTES

Drug Free Workplace: EOE

Apply here.

[ Reply to This ]        2257

 Grievance Investigator/Mediator 
 by Editor  10/15/13 
Location: AZ 
Salary: $40-$50K 
Expires 10/27/2013 

Grievances & Appeals Investigator/Mediator
Job Title: Grievances & Appeals Investigator/Mediator
Job Type: Full-Time
Location: Tucson/Pima, AZ
Job Description:

GENERAL DESCRIPTION:

Responsible for the receipt, evaluation, monitoring, timely review, investigation and equitable resolution of grievances, adult and children’s appeals and provider claim disputes in accordance with CPSA, State and Federal requirements, policies, procedures and guidelines.

Hiring Range: $40,256 - $50,320

QUALIFICATIONS:

Bachelor's degree in behavioral health or related field, and four (4) years related clinical experience in the behavioral health system, including mediation and interviewing for conflict resolution. Must be able to obtain full fingerprint certification. Must have a valid Arizona driver’s license and a reliable motor vehicle.

CPSA is an Equal Opportunity Employer

Apply here.

[ Reply to This ]        2256

 Mediator 
 by Editor  10/15/13 
Location: NY 
Salary: $32-$37K 
Expires 10/26/2013 



Job ID:
# of Positions:
131913 1
Business Title:
Mediator
Civil Service Title:
COMMUNITY ASSOCIATE
Job Category:

Career Level:
Entry-Level
Title Code No: Level:
56057 00
Proposed Salary Range:
$ 32,321.00 - $ 37,169.00 (Annual)
Work Location:
42 Broadway, N.Y.
Division/Work Unit:
Consumer Services


Search Other NYC Jobs





Job Description
As the first municipal consumer protection agency in the country, the New York City Department of Consumer Affairs (DCA) has ensured that businesses and consumers benefit from a fair and vibrant marketplace for over 40 years. Today, DCA regulates 55 industries and licenses and inspects almost 80,000 businesses throughout the five boroughs. The Department enforces the City’s landmark Consumer Protection Law and related City and State laws; mediates thousands of consumer complaints; and prosecutes law-breaking businesses through our Administrative Tribunal.

DCA is committed to educating, empowering and protecting consumers; holding businesses to high standards of marketplace behavior; and achieving excellence in the delivery of innovative agency programs and services. As a small agency with a big mission, every staff member at DCA plays a critical role in ensuring success.

Under direct supervision of the Assistant Director for Mediation/designee; the mediator will mediate consumer complaints by negotiating with consumers and vendors for equitable resolutions on behalf of both parties. The duties include but are not limited to:

• Communicating/interacting with consumers and vendors on consumer-related complaints;
• Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by the Department of Consumer Affairs;
• Maintaining agency database and providing reports as needed;
• Perform data entry and input detailed, accurate notes in agency’s system(s) as needed;
• Provide case follow-up and closure for each consumer case;
• Prepare training materials/documents, maintain knowledge database and train as needed.


Minimum Qual Requirements
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.


Preferred Skills
• Good computer skills; Computer literate (MS Word, Excel & Outlook);
• Interpersonal and writing skills;
• Ability to work in a fast paced environment;
• Pay strict attention to detail;
• Complete assignments within set deadline;
• Able to work independently, as a team and with supervision.


To Apply
Click the 'Apply Now' button.

A RESUME AND COVER LETTER ARE REQUIRED.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
PLEASE INDICATE IN YOUR COVER LETTER HOW YOU HEARD ABOUT THIS POSITION.
NO PHONE CALLS, FAXES, E-MAILS OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
DCA and the City of New York is an equal employment opportunity employer.


Hours/Shift
9:00 AM - 5:00 PM


Work Location
42 Broadway, New York, NY


Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

 

POSTING DATE: POST UNTIL:
09/26/2013 Until Filled

Apply here.

[ Reply to This ]        2255

 Assistant Professor 
 by Editor  10/15/13 
Location: VA 
Expires 11/09/2013 

https://jobs.gmu.edu/postings/31642

Term Assistant Professor, School for Conflict Analysis and Resolution

Below you will find the details for the position including any supplementary documentation and questions you should review before applying to the opening. To apply to the position, please click the Apply to this Job link/button.

see Special Instructions for more details.

For full consideration, applicants must apply online at http://jobs.gmu.edu for position number F9758z; complete the faculty application; and upload a statement of interest that includes a discussion of the candidate's teaching philosophy, a curriculum vitae, a writing sample (25-30 pages), and the names of three references.

We will begin reviewing applications on in November, but the search will remain open until the position is filled. Compensation is competitive. For additional information, please contact Barbara Breckenridge at bbrecken@gmu.edu.

Position Information

Position Information

Department School for Conflict, Analysis, & Resolution (SCAR)
Alternate Department Description
Criminal Background Check Standard Background Check
Job Category Instructional or Research Faculty
Role (State) Job Title Term Assistant Professor, School for Conflict Analysis and Resolution
Working Title Term Assistant Professor, School for Conflict Analysis and Resolution
Job Type Full-Time
Position Number F9758z
Recruit Number Faculty - 5953
Working Hours
Location Fairfax
Pay Band
Salary Commensurate with education and experience.
Web Announcement
Term Assistant Professor, School for Conflict Analysis and Resolution

The George Mason University, School for Conflict Analysis and Resolution invites applications for a one-year Term Assistant Professor position in its undergraduate program to begin January 2014, with the possibility of renewal. The school’s popular and growing undergraduate program currently has approximately 250 majors and about 70 minors.

Responsibilities:
The Term Assistant Professor’s responsibilities will include teaching three courses per semester, advising undergraduate students, and standard university service. The Term Assistant Professor will have an opportunity to fully participate in the intellectual life of the school; to contribute to the broader learning community; and will enjoy potential for promotion and advancement based on demonstrated excellence in teaching, service and scholarship.

Qualifications:
We invite applicants who have completed their Ph.D. degree or who will have defended their dissertation by January 1, 2014. Methodological approaches to research and practice in conflict analysis and resolution are open, but the successful candidate will have a strong teaching record, experience in online education, social media skills, and will be capable of teaching both lower- and upper-division classes in the undergraduate program. We are especially interested in candidates with research on global affairs and innovative ideas for international cooperation among universities. More information about our program is available at: http://scar.gmu.edu/undergraduate/.

Mason is an affirmative action/equal opportunity employer and is strongly committed to diversity within its community. George Mason University is an innovative, entrepreneurial institution with national distinction in a range of academic fields. Enrollment is over 33,000, with students studying in over 198 degree programs at campuses in Arlington, Fairfax, Loudoun and Prince William.

Special Instructions to Applicants
For full consideration, applicants must apply online at http://jobs.gmu.edu for position number F9758z; complete the faculty application; and upload a statement of interest that includes a discussion of the candidate’s teaching philosophy, a curriculum vitae, a writing sample (25-30 pages), and the names of three references.

We will begin reviewing applications on in November, but the search will remain open until the position is filled. Compensation is competitive. For additional information, please contact Barbara Breckenridge at bbrecken@gmu.edu.

For Full Consideration, Apply by: November 8, 2013

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students from all 50 states and over 135 countries studying in 198 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement
George Mason University is an affirmative action/equal opportunity employer encouraging diversity.

Posting Date 10/11/2013
Job Close Date
Open Until Filled? Yes

[ Reply to This ]        2254

 Ombudsman/Mediator 
 by Editor  10/09/13 
Location: CA 
Expires 10/30/2013 

Ombudsman/Mediator (Job Number: 205660)
Working for an organization with the size and resources of Kaiser Permanente Southern California means having the potential to positively affect the health and well-being of entire communities. That’s because each of us from our finance, business, and IT experts to our RNs, allied health professionals, and physicians’ shares a commitment to providing the best possible care experience. One of the most diverse regions in the country, Southern California offers everything from quaint coastal communities to bustling urban cities, high desert plains to snowy mountain peaks. Here, you’ll find the cultural, lifestyle, and recreational amenities to complement your work and your life. Come discover the resources, support, and opportunity you need to build the career you’ve always wanted.

Description
The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff and providers a conflict management program to resolve patient/ provider healthcare disputes early and quickly thereby improving patient safety and reducing the costs of health care dispute resolution. Serves as a trusted and informal information resource, communication channel, complaint handler, facilitator, consultant and practitioner for dispute resolution. Acts to seek fair and equitable solutions to patient/provider problems and for suggesting dispute resolution processes for addressing and managing conflicts and for policy and procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients and providers.

Essential Functions:
• Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.
• Establishes annual workplan and performance metrics to demonstrate program effectiveness, including but not limited to: patient and provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources and the promotion of patient safety initiatives.
• Develops and implements an on-going communications program, including informational materials for patients and family, staff training and awareness building and materials for external audiences.
• Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential and informal assistance to patients and providers in resolving patient care issues, which includes the following.
• Receives inquiries for dispute resolution, listens impartially and questions the patient/staff to help put the problem into perspective.
• Conducts informal fact-finding and gathers information, including any general background information that may be helpful to understand the overall context of the dispute and assesses the overall gravity of the situation, and meets with the parties to discuss issues.
• Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute,.
• Serves as an impartial and independent third party for clients, focusing upon patient care issues.
• Facilitates contact with other appropriate local/regional departments as necessary (e.g. Legal or Member Services)
• Collaboration and Problem Solving:
• Develops collaborative relationships within the Medical Center and Regional departments to provide and facilitate a fair, open and creative atmosphere.
• Provides feedback to senior management by tracking and analyzing types of patient and provider concerns, and in collaboration with appropriate stakeholder groups.
• Identifies opportunities for improvement to policies and practices which contribute to systemic conflicts, concerns and complaints.
• Provides internal consulting services to providers on communication and dispute resolution strategies, designed to improve individual and organizational effectiveness
• Analysis and Reporting:
• Maintains data set to support the evaluation of the effectiveness of the program.
• Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints.
• Identifies and informs upper management of patterns and trends affecting patient care.
Qualifications

Basic Qualifications:
• Clinical or hospital/healthcare background (usually 10+ years) required.
• Extensive (usually 10+ years) progressive experience in clinical or management roles in a health plan or multi-faceted health care system desired.
• Bachelor's degree required.
• Master’s degree in business, health care, public administration or related field desired.
• Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment.
• Evidence of having taken and passed a 40 hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment.
• Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice).
• Demonstrated ability to work with difficult situations with multiple interests/parties involved.
• Demonstrated analytical/data management skills.
• Demonstrated program development expertise (strategic direction, work planning, communications, and implementation).
• Demonstrated excellent written and presentation communication skills.
• Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building.
• Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities.
• Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
• Knowledge of KP preferred.

Primary Location
California-Harbor City-South Bay Medical Center 25825 Vermont Ave.

To apply, please go to: https://kp.taleo.net/careersection/external/jobdetail.ftl?job=624165
[ Reply to This ]        2253

 Associate Ombudsperson 
 by Editor  10/09/13 
Location: CA 
Salary: $61,929 - $91,255 
Expires 10/30/2013 

#64542 Associate Ombudsperson
The Associate Ombudsperson (AO) reports to the Director & UCSD Ombudsperson. Under the general direction of the Director, the AO provides informal dispute resolution services, including responding to confidential complaints and inquiries, assessing concerns, and consulting with the university community. The AO is responsible for exercising independent judgment in the intake, informal assessment, and in establishing strategies and developing options for the resolution of identified problems.
The Associate Ombudsperson provides impartial and confidential consultation, conflict resolution, and problem solving services in response to a wide range of complaints and inquiries received from members of the campus community and affiliates to campus, including faculty, staff, students, and parents, and UCSD Healthcare employees. The AO works with parties in a confidential and impartial manner, provides options, referrals and strategies for parties to consider so they may attempt to resolve their concerns. The AO makes recommendations to the Director, or, where appropriate, to campus administrators or other individuals to provide feedback or recommend changes to procedures. The AO will also conduct training and outreach for the ombuds office.
Required: please provide a cover letter and include three references within the document.
QUALIFICATIONS
Advanced degree (JD, Masters in Dispute Resolution, Masters in Organizational Development or equivalent). Minimum one year as a practicing organizational ombuds in a large complex institution, preferred.
Demonstrated experience in organizational development, management and human resource principles. Working knowledge of higher education, academic affairs and student affairs.
Completion of International Ombudsman Association Training (minimum Ombuds 101) or equivalent academic coursework in mediation, dispute resolution and ombuds work preferred. Proven knowledge of organizational ombuds practices, standards and professional ethics.
Proven experience in conflict resolution, mediation skills and techniques, communication and listening skills, and diversity issues. Demonstrated knowledge and understanding of due process principles, organizational ethics and integrity.
Demonstrated presentation and training skills to prepare, organize and present Ombuds Office outreach, conflict resolution, and other training to groups.
Demonstrated experience interpreting and analyzing state and federal law, including employment law. Demonstrated ability to analyze complex situations, documents and conduct high level, complex policy analysis.
Proven skill and sensitivity to interact with diverse constituencies of various ethnic, social, cultural, economic and educational backgrounds in order to identify, investigate and facilitate problem resolution.
Experience in exercising independent judgment in the assessment, investigation, and resolution of concerns brought to the ombuds office. Proven analytical skills and the ability to access and negotiate complex, highly sensitive situations. Experience in problem solving, screening, interviewing, advising and investigation.
Proven ability to recognize emergency situations, de-escalate and react with appropriate crisis intervention or referral. Ability to work and communicate with individuals in personal crisis or in confrontational situations as evidenced by the ability to maintain control of an interview and be able to elicit factual information and assist the individual in managing stress.
Proven ability to establish and maintain productive working relationships with campus administrators, staff, faculty and students. Proven ability to assist or consult with administrators, staff and faculty in assessing procedural, policy or ethical concerns in complex matters.
Demonstrated strong analytical and research skills to identify internal and external resources ability to obtain and verify facts and applicable concerns, analyze and interpret case statistics to identify problem areas and prepare reports to the Campus Ombudsperson.
Proven strong and effective interpersonal skills: the ability to listen well, be a creative problem solver, demonstrate sensitivity to, and respect for people's needs. Work as part of a university -wide community to resolve complaints and issues and be empathetic toward others.
Knowledge of current technology, internet, computers, database and statistical tools for production and analysis of case statistics.
Demonstrated knowledge of University of California policies and procedures preferred. Knowledge of campus organization and functions of administrative divisions preferred.
SPECIAL CONDITIONS
Must possess a valid CA driver's license and access to reliable transportation.
Background Check required.
Hiring Salary Range
$61,929 - $91,255 /year
To apply, please go to: https://jobs.ucsd.edu/bulletin/job.aspx?cat=new&sortby=post&jobnum_in=64542.
[ Reply to This ]        2252

 Associate Professor 
 by Editor  10/07/13 
Location: MA 
Expires 10/30/2013 

2 Faculty Positions in Conflict Resolution:
One Assistant Professor, and one Associate Professor

Description:

The Graduate Programs in Conflict Resolution at the University of Massachusetts Boston seek to hire both a junior and a senior faculty member to begin September 1, 2014. The programs are part of the Department of Conflict Resolution, Human Security and Global Governance, in the McCormack Graduate School of Policy and Global Studies. The new faculty members may also have teaching and mentoring opportunities in the department’s Ph.D. program in Global Governance and Human Security.

Each candidate should be able to contribute to, and strengthen, the conflict resolution program core: conflict resolution theory, negotiation, and mediation. We have a special need for faculty who can teach about conflict in organizations, both domestic and international. Other areas of expertise that would be of interest and would fit well with existing faculty, programming, and student interest include, but are not limited to: regional conflicts in the U.S. and elsewhere; international conflict; identity-based conflict; environmental conflict; conflict in healthcare; community-based conflict; restorative justice; post-conflict reconciliation; deliberative democracy/public disputes; facilitation; and ombuds processes and systems.

Faculty will teach, generate and conduct research, mentor graduate students at the MA and Ph.D. levels, and attract extramural funding. We are strongly oriented toward integrating theory and practice, and engaging our students in both our fieldwork and our research, and will look for the same in the new hires. Preference will be given to applicants with backgrounds in social and behavioral sciences including conflict resolution, psychology, anthropology and ethnography, sociology, and political science.

UMass Boston serves a diverse student population in an urban environment on Boston’s waterfront. Many of our students have come to Boston from cultures around the world. The University offers many opportunities for students and faculty to participate in global service, research and education in countries all over the globe. The University offers strong internal and external mentoring programs for faculty and a wide range of multidisciplinary and interdisciplinary collaborative research opportunities.

Qualifications for the assistant professor position include: a strong publication record; teaching and mentoring experience; and a record of generating external grant and contract funding. Qualifications for the associate professor include the above, as well as an established reputation, and experience leading significant projects that include fieldwork experience for students. All candidates should hold a Ph.D. or the terminal degree in their field.

To apply:

Please submit a cover letter and curriculum vitae to: http://umb.interviewexchange.com/candapply.jsp?JOBID=42639

Please have three letters of recommendation sent to the Search Committee Chair, Eben Weitzman, at conflict@umb.edu.

Review of applications will begin 10/25/13 and continue until position is filled.

For more information about the Graduate Programs in Conflict Resolution and the department, please visit www.conflict.umb.edu. For more information about the McCormack Graduate School please visit http://www.umb.edu/academics/mgs.

UMass Boston is an Affirmative Action, Equal Opportunity, Title IX Employer.

[ Reply to This ]        2251

 Assistant Professor 
 by Editor  10/07/13 
Location: MA 
Expires 10/30/2013 

2 Faculty Positions in Conflict Resolution:
One Assistant Professor, and one Associate Professor

Description:

The Graduate Programs in Conflict Resolution at the University of Massachusetts Boston seek to hire both a junior and a senior faculty member to begin September 1, 2014. The programs are part of the Department of Conflict Resolution, Human Security and Global Governance, in the McCormack Graduate School of Policy and Global Studies. The new faculty members may also have teaching and mentoring opportunities in the department’s Ph.D. program in Global Governance and Human Security.

Each candidate should be able to contribute to, and strengthen, the conflict resolution program core: conflict resolution theory, negotiation, and mediation. We have a special need for faculty who can teach about conflict in organizations, both domestic and international. Other areas of expertise that would be of interest and would fit well with existing faculty, programming, and student interest include, but are not limited to: regional conflicts in the U.S. and elsewhere; international conflict; identity-based conflict; environmental conflict; conflict in healthcare; community-based conflict; restorative justice; post-conflict reconciliation; deliberative democracy/public disputes; facilitation; and ombuds processes and systems.

Faculty will teach, generate and conduct research, mentor graduate students at the MA and Ph.D. levels, and attract extramural funding. We are strongly oriented toward integrating theory and practice, and engaging our students in both our fieldwork and our research, and will look for the same in the new hires. Preference will be given to applicants with backgrounds in social and behavioral sciences including conflict resolution, psychology, anthropology and ethnography, sociology, and political science.

UMass Boston serves a diverse student population in an urban environment on Boston’s waterfront. Many of our students have come to Boston from cultures around the world. The University offers many opportunities for students and faculty to participate in global service, research and education in countries all over the globe. The University offers strong internal and external mentoring programs for faculty and a wide range of multidisciplinary and interdisciplinary collaborative research opportunities.

Qualifications for the assistant professor position include: a strong publication record; teaching and mentoring experience; and a record of generating external grant and contract funding. Qualifications for the associate professor include the above, as well as an established reputation, and experience leading significant projects that include fieldwork experience for students. All candidates should hold a Ph.D. or the terminal degree in their field.

To apply:

Please submit a cover letter and curriculum vitae to: http://umb.interviewexchange.com/candapply.jsp?JOBID=42639

Please have three letters of recommendation sent to the Search Committee Chair, Eben Weitzman, at conflict@umb.edu.

Review of applications will begin 10/25/13 and continue until position is filled.

For more information about the Graduate Programs in Conflict Resolution and the department, please visit www.conflict.umb.edu. For more information about the McCormack Graduate School please visit http://www.umb.edu/academics/mgs.

UMass Boston is an Affirmative Action, Equal Opportunity, Title IX Employer.

[ Reply to This ]        2250

 Executive Director 
 by Editor  10/07/13 
Location: WA 
Expires 10/22/2013 

Opportunity: Executive Director
Full-time position with salary DOQ and benefits. Applications due October 21.
Download the full job description (PDF).
About the DRC
The Dispute Resolution Center of King County (DRC) provides alternative dispute resolution (ADR) services to the people of the most populous county in Washington State. Services include affordable mediation, facilitation and training. Cases mediated include family law, foreclosure prevention, business-consumer, landlord-tenant, elder care, workplace, and neighbor-neighbor. Services are available at every session of Small Claims Court and directly through the agency. Training and professional development for mediators are also provided, as well as customized skills training for the community and workplaces.
The DRC is a non-profit, 501(c)(3) agency established in 1986 as authorized by state statute RCW 7.75. The DRC operates with a small staff and a pool of professional mediators and skilled volunteers who mediate more than 1,000 disputes each year. In the interest of providing full access to mediation services, fees are based on a sliding scale, according to ability to pay.
The Ideal Candidate
We seek an experienced leader with an expansive vision and the ability to mobilize people to make it happen. Your success in building partnerships and diverse community relationships is proven, as is your passion for providing successful alternatives for problem solving beyond the courtroom. You have a naturally inclusive operating style and are adept at providing direction and support for staff, cultivating donors and grantors, expanding programs, communicating effectively and strengthening the organization’s management and operations. Start date: January 2014.
Duties and Responsibilities
The Executive Director is responsible for agency management, fund development, budget development, financial management, reporting compliance, human resources and stakeholder communications. The ED reports to and works collaboratively with the Board of Directors, leads 21(FT/PT) staff and 100+ active volunteers, is liaison with government and professional partners, and serves as the chief spokesperson and public promoter of the organization.
Strategic Direction and Impact
With the Board, lead strategic planning and ensure appropriate involvement of staff and volunteers.
Strengthen current programs and develop new programs (as feasible) to ensure mission impact and financial sustainability.
Develop strategic partnerships and relationships that expand the impact of the DRC’s programs and services.
Organization Leadership and Management
Lead, inspire and mobilize staff, volunteers, board and partners to fulfill the DRC vision.
Oversee all programs and services, ensuring that goals and commitments are met.
Practice sound and transparent financial management. Develop annual budget. (2013 budget is $800,000.) Ensure timely, accurate financial reporting.
Support a collaborative, high-performing, high-morale staff team.
Collaborate with and engage the Board of Directors. Coordinate/provide staff support to board committees, as appropriate.
Develop and strengthen systems and processes, as needed, to ensure smooth and efficient operations. Serve as organizational risk manager.
Manage contracts and vendor relationships.
Community Engagement and Resource Development
Develop a diverse constituency through community engagement and partnerships. Build relationships with key individuals in local government, other non-profit agencies, the business sector, and communities.
Cultivate the agency’s visible and effective public image, including use of social media.
Create a funding plan that includes, but is not limited to, individual giving, foundation and government grants/contracts, planned giving, fundraising events, and service fees. Grow individual giving significantly. Identify funding sources for new programs.
Other duties as required to fulfill the mission and goals of the DRC.
Qualifications
Bachelor’s Degree in relevant field of study, or equivalent work experience. Advanced degree desired.
Five years’ nonprofit leadership/management experience or equivalent experience.
Background in mediation, facilitation, training/community education fields desired. Familiarity with King County mediation community desired.
Proven ability to build relationships and develop strategic partnerships to further expand the organization’s impact. Familiarity with King County nonprofit, state and local government entities and personnel desired.
Strong people skills and experience supervising, supporting and mentoring staff and volunteers, as well as working effectively with a board of directors.
Experience with nonprofit fiscal management, budgeting and compliance.
Demonstrated ability in public speaking, clear and effective written and oral communications skills, and effective group facilitation skills.
Fundraising track record, including individual giving and grants (government and foundation).
Strong organization and follow-through skills.
Competent computer skills using Microsoft Word, Excel, PowerPoint. Familiarity with QuickBooks and Salesforce desired.
To apply
Send resume and cover letter highlighting interest in and qualifications for this position, by email only, by close of business October 21, 2013.
Submissions will be acknowledged via email and held confidentially by the DRC Search Committee. For questions, contact Rae Levine, Interim Executive Director, at 206-443-9603, x110.
The Dispute Resolution Center of King County is an equal opportunity employer. We seek to engage people with diverse backgrounds in creating an inclusive and productive workplace.
[ Reply to This ]        2249

 Training Coordinator 
 by Editor  10/07/13 
Location: MA 
Salary: Part-time, $15-$17/hr 
Expires 10/28/2013 

Training Coordinator: Coordinate, market, design & deliver interpersonal communication, conflict resolution and mediation trainings for The Mediation & Training Collaborative, a program of Community Action, based in Greenfield, MA. Experienced (minimum of 2-5 years required) trainer and mediator. $15-$17/hr depending on experience. 20 hours/week with benefits. Bilingual, bicultural applicants encouraged. Applications accepted until October 27 or until position is filled. Start date is January 2. Letter and resume with 3 references for which applicant has presented trainings to Jade Barker, TMTC, 277 Main Street, Suite 401, Greenfield, MA 01301 or to tmtcad222@communityaction.us. Community Action is committed to a diverse workforce. AA/EOE/ADA
[ Reply to This ]        2248

 Executive Director 
 by Editor  10/07/13 
Location: OH 
Expires 01/18/2014 

The Cleveland Mediation Center (CMC) seeks an Executive Director to lead the organization into its next chapter. The CMC promotes just and peaceful community in Northeast Ohio by honoring all people, building their capacity to act and facilitating opportunities for them to engage in conflict constructively. The Executive Director has two primary areas of responsibility: management of all aspects of the daily operations of the organization; and planning, development, and implementation of current and planned programs of the organization. The oldest community mediation center in the state, the CMC employs 12 full-time employees and has a budget in excess of 1 million annually. The dynamic leader who will be hired will have mediation experience, preferably in a community mediation context, extensive experience in administration and management, and a track record of successful revenue generation, grant-writing and budget management. Salary will be commensurate with experience with an attractive health care package and benefits.
Please submit a letter of interest that explains how your experiences and strengths make you the best candidate for this position, a resume, and arrange to have three letters of reference emailed by your references directly to the CMC. All application materials must be in documents attached to an email and not in the body of the email itself. Send all application materials only to this address: Edapplicants@clevelandmediation.org. Only complete applications will be acknowledged, i.e. we will notify you when we have received your three reference letters. Completed applications are due by January 17, 2014 and review will begin immediately thereafter only of completed applications. CMC is committed to diversity and is an equal opportunity employer. For more information about the CMC and for the job description, visit www.clevelandmediation.org.
[ Reply to This ]        2247

 Executive Mediation Assistant 
 by Editor  10/07/13 
Location: CA 
Expires 10/31/2013 

My name is Lee Jay Berman and I am looking for one good person to be my Executive Assistant and to manage my offices in Century City. I am a mediator, executive coach and trainer with a very busy calendar. I am looking for a full-time person and am offering health benefits and parking in the building, which is located one block from Century City’s Westfield Mall.

The right candidate will have excellent organizational skills and be very detail oriented, flexible and able to wear many hats, computer literate and have the ability to prioritize and organize a large number of tasks with efficient time management. S/he will be the face of my office, interfacing with my clients on a daily basis, which include legal professionals, client service professionals, and c-suite individuals, so excellent communication skills and understanding of nuance are a must, both in writing and on the telephone. The position involves a lot of scheduling of meetings and appointments, lots of spreadsheet tracking and billing, written correspondence, and a lot of booking travel, both air and ground.

The right person will bring a positive attitude, a collaborative approach and great energy to the work. S/he is a responsible self-starter with the initiative to learn. This challenging position will keep you on your toes and is anything but monotonous.

While the work is organized into easy step-by-step procedures and checklists, there are a lot of moving pieces that require attention and focus. The platforms we use are Microsoft Office (Word, Excel, Outlook, and PowerPoint), Google Calendar (multiple calendars and invites), Constant Contact for group emails, websites for airlines and hotels, all major social media sites, a standard database program, and maintaining and updating the various business websites as needed (a little html knowledge is a plus, but not required). We will train in everything, but a working knowledge of Word, Excel and Google Calendar are prerequisites.

The good news is that it’s a job that can generally be managed in an 8-hour day and offers a great work environment with nice people. The challenge is that sometimes we may need to work on an occasional evening or Saturday, but we usually know well in advance, and are happy to arrange to swap days with flex time.

If you are looking for a long-term career position with stability, and you’re over things like internal politics of a larger company, and needing to climb a corporate ladder and have a new title every six months, then the simplicity of this position may be for you.

If you think this might be a good fit for you, please email your resume with salary history and references, along with a narrative explanation of the nature of your work at your prior two positions. Salary will be commensurate with experience and qualifications.

Thanks and I look forward to meeting you!

Lee Jay Berman
leejay@leejayberman.com

[ Reply to This ]        2246

 Case Coordinator 
 by Editor  09/30/13 
Location: FL 
Salary: $30K 
Expires 10/15/2013 

Req No: 21012876-51298436-20130924151501 Agency Name: Florida Guardian Ad Litem Program
Description:
Working Title: CASE COORDINATOR I
Broadband/Class Code: 848401
Position Number: 21012876-51298436
Annual Salary Range: $30,319.94
Announcement Type: Open Competitive
City: SARASOTA
Facility: CRIMINAL JUSTICE CENTER
Pay Grade/ Pay Band: 84116
Closing Date: 10/14/2013

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.


Online applications are not accepted to apply submit a completed State of Florida application via mail or fax to:

Guardian ad Litem Office

2071 Ringling Blvd.

suite #625

Sarasota, FL 34237

Fax: (941) 861-4840

Attention: Milessa Dunlop

This is responsible professional work with a circuit court Guardian ad Litem (GAL) Program, coordinating the advocacy of the best interests of abused, neglected and abandoned children. The case coordinator may personally conduct the following tasks or may supervise a group of volunteers who: gather information relating to the case and give recommendations and written reports to the court on the best interests of dependent children. The case coordinator may personally or may oversee the work of volunteers as they: attend court hearings, depositions, case plan conferences, dependency mediations, staffings, and meetings with the Department of Children and Families, community based care lead agencies and other state, local and private social service agencies. The case coordinator assigns tasks to volunteers to expedite case work and promote timely permanency objectives. Extensive contact is made with the Department of Children and Families, local law enforcement agencies, the Office of the State Attorney, schools, teachers, doctors, attorneys, psychologists, psychiatrists, social workers, and a variety of other social service agencies and professionals. The case coordinator must exercise discretion in dealing with confidential and extremely sensitive issues before the court. Work is performed under stressful conditions and involves contact with individuals involved in emotional and traumatic situations. Work is performed under the general supervision of the Program Director.

EDUCATION AND TRAINING GUIDELINES

Bachelor's degree from an accredited four year college or university with a major in sociology, social work, psychology, child development, education, communications, or a related social science, and one year of experience in a program of social service, counseling, teaching, or supervising volunteers.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Florida Statutes relating to child protection. Knowledge of the principles and dynamics of child development. Knowledge of the issues and dynamics of child abuse and neglect, domestic violence, and the effects of dissolution of marriage on children. Knowledge of social services available to children. Knowledge of the operations of the Florida State Courts System and the Guardian ad Litem program. Ability to communicate effectively with people from culturally and economically diverse backgrounds, and people involved in emotionally distressing situations. Ability to supervise and coordinate case work activities of volunteers. Ability to encourage and motivate volunteers. Ability to maintain proper documentation on case activity and to assist in the preparation of detailed court reports recommending a course of action for children. Ability to communicate effectively and deal tactfully with individuals involved in litigation and stressful situations.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with s. 112.0455, Florida Statues, Drug-Free Workplace Act.

Apply here.

[ Reply to This ]        2244

 Mediator 
 by Editor  09/30/13 
Location: NY 
Salary: $32K-$37K 
Expires 10/25/2013 

CONSUMER AFFAIRS

Job ID:
131913 1
Business Title:
Mediator
Civil Service Title:
COMMUNITY ASSOCIATE
Title Code No: Level:
56057 00
Job Category:
Clerical & Administrative Support
Career Level:
Entry-Level
Proposed Salary Range:
$ 32,321.00 - $ 37,169.00 (Annual)
Work Location:
42 Broadway, N.Y.
Division/Work Unit:
Consumer Services

Job Description
As the first municipal consumer protection agency in the country, the New York City Department of Consumer Affairs (DCA) has ensured that businesses and consumers benefit from a fair and vibrant marketplace for over 40 years. Today, DCA regulates 55 industries and licenses and inspects almost 80,000 businesses throughout the five boroughs. The Department enforces the City’s landmark Consumer Protection Law and related City and State laws; mediates thousands of consumer complaints; and prosecutes law-breaking businesses through our Administrative Tribunal.

DCA is committed to educating, empowering and protecting consumers; holding businesses to high standards of marketplace behavior; and achieving excellence in the delivery of innovative agency programs and services. As a small agency with a big mission, every staff member at DCA plays a critical role in ensuring success.

Under direct supervision of the Assistant Director for Mediation/designee; the mediator will mediate consumer complaints by negotiating with consumers and vendors for equitable resolutions on behalf of both parties. The duties include but are not limited to:

• Communicating/interacting with consumers and vendors on consumer-related complaints;
• Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by the Department of Consumer Affairs;
• Maintaining agency database and providing reports as needed;
• Perform data entry and input detailed, accurate notes in agency’s system(s) as needed;
• Provide case follow-up and closure for each consumer case;
• Prepare training materials/documents, maintain knowledge database and train as needed.
Minimum Qual Requirements
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
Preferred Skills
• Good computer skills; Computer literate (MS Word, Excel & Outlook);
• Interpersonal and writing skills;
• Ability to work in a fast paced environment;
• Pay strict attention to detail;
• Complete assignments within set deadline;
• Able to work independently, as a team and with supervision.
To Apply
Click the 'Apply Now' button.

A RESUME AND COVER LETTER ARE REQUIRED.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED.
PLEASE INDICATE IN YOUR COVER LETTER HOW YOU HEARD ABOUT THIS POSITION.
NO PHONE CALLS, FAXES, E-MAILS OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
DCA and the City of New York is an equal employment opportunity employer.
Hours/Shift
9:00 AM - 5:00 PM
Work Location
42 Broadway, New York, NY
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

POSTING DATE: POST UNTIL:
09/26/2013 Until Filled

Apply here.

[ Reply to This ]        2243

 Health Care Risk Management 
 by Editor  09/30/13 
Location: OR 
Salary: $29.23/hr 
Expires 10/28/2013 

Risk Manager Job
Apply Now »
Date: Sep 18, 2013
Location: Florence, OR, US
Req ID: 10263

At PeaceHealth, we carry on the healing mission of Jesus Christ by promoting personal and community health, relieving pain and suffering, and treating each person in a loving and caring way. The fulfillment of this Mission is our shared purpose. It drives all that we are and all that we do. To those who embrace the spirit of these words and our commitment to Exceptional Medicine and Compassionate Care, we offer the opportunity to learn and grow as a member of the PeaceHealth family.

Department: Risk Management (7900)

JOB SUMMARY
Responsible to support network, community, or PHMG leadership in the design, development, implementation, and monitoring of the risk management program, including effective systems which promote and support patient safety and the health of the organization, and that align with PeaceHealth mission and values.

ESSENTIAL FUNCTIONS
1. Participates, supports, and ensures the implementation of the risk management strategies to include developing and administering formal and informal facility-wide mechanisms for risk identification, reporting, tracking and resolution including coordination of risk assessments; coordinating the collection and analysis of relevant clinical risk management and patient relations service data; recommending strategies for risk prevention, reduction and education, supporting processes and systems to ensure compliance with regulatory and accreditation requirements; developing and maintaining collaborative leadership relationships.
2. Investigates events, claims and lawsuits presented against caregivers, physicians and the organization for liability and damages in accordance with PeaceHealth Risk Management Claims Manual, including interviews principal defendants as well as fact and expert witnesses as necessary. Manages litigation cases including directing attorneys, attending key depositions, mediations, and select portions of trials as necessary. Provides notification to Systems Claims to assure the establishment of adequate reserves.
3. Ensures collaboration and mitigation of risk as it relates to the organization’s insurance coverage against liability and casualty loss. Contributes information from Community for management reviews of insurance coverage and related issues.
4. Collaborates with clinical and non-clinical staff, medical staff and the management team to investigate and respond to patient complaints/grievances in compliance with patient grievance policies and applicable laws and regulations.
5. Analyzes data and reports findings related to risk strategies. Contributes to the development of mitigation and intervention strategies. Regularly provides network and facility leadership with progress reports (including recommendations) related to risk management. Supports tracking and trending of compliance data, identifies opportunities for improvement in safe and effective patient care and organizational operations.
6. Serves as representative to the System-wide Risk Management Leadership Team, Patient Safety Committee (including falls task force/team), Ethics Committee, Organizational Integrity Committees/Subgroups, Environment of Care, and Caregiver Safety.
7. Maintains current knowledge of state, federal, and other rules and regulations that apply to all clinical settings associated with PeaceHealth and PeaceHealth Medical Group including CMS Conditions of Participation and appropriate regulatory requirements in order to mitigate risks of noncompliance to the organization. Supports implementations using PeaceHealth’s standard process improvement methodologies.

8. Ensures that applicable regulatory and accreditation requirements are met in a proactive manner. Participates in development of processes/systems designed to share and recognize performance improvements and compliance across the organization in order to mitigate risks to patient and caregiver safety/risks to the organization. Provides opportunities for collaboration that lead to system standardization.

9. Facilitates teams related to system-wide approaches for risk mitigation. Supports skills and competency development in knowledge and execution of risk management in teams of related community-based resources. With system team, designs training curriculum, develop program content and provide education to leadership teams, quality leaders, supervisors and staff regarding risk management requirements.
10. Performs other duties as assigned.

QUALIFICATIONS
EDUCATION:
? Graduate of accredited State Board of Nursing program or a bachelor’s degree in related field.

EXPERIENCE/TRAINING:
? Minimum of three years of related experience.
? Advanced knowledge of state, federal, and accreditation requirements including but not limited to: CMS Conditions of Participation for acute care and critical access hospitals, State healthcare rules and statutes, and state licensing requirements preferred.
? General knowledge in other regulatory areas such as, OSHA, EMTALA, and HIPPA preferred.
? Experience and knowledge in use of administrative and quality data, with statistical validity preferred.

LICENSE/CERTIFICATION: Certified Professional in Healthcare Risk Management (CPHRM) preferred. CPHRM certification will be required within one year of employment.

OTHER SKILLS:
? Proficient with MS Office applications
? Excellent written/verbal communication skills required
? Able to work flexible hours

Location: Peace Harbor Hospital (507)
Job Category: Nursing - RN Other; Risk/Quality
Shift: Day
Shift Length: 8 Hours
FTE: 0.5
Work Type: Part Time
Salary range starts at: $29.23
Required Certifications/Licensure:

The above information on this description has been designed to indicate the general nature and level of work performed within this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.
Posting Notes: Florence, OR || Nursing - RN Other; Risk/Quality || Part Time || RISK MANAGEMENT

Nearest Major Market: Eugene
Job Segments: Risk Management, Patient Care, Manager, Law, Claims, Finance, Healthcare, Management, Legal, Insurance

Apply here.

[ Reply to This ]        2242

 Transportation Right of Way Specialist 
 by Editor  09/16/13 
Location: MT 
Salary: $25K-$54K 
Expires 09/28/2013 

Job Listing Details

The State of Montana is an equal opportunity employer.

Job Listing Detail

Position Title: Right of Way Specialist
*Applications must be received by Midnight Mountain Time on the closing date.

Listing Number:11090-13FF

For more information contact:

State Agency:
Transportation
PO Box 20437
Billings, MT 59104
Phone:(406)252-4138
Fax:(406)256-6487
TTY:Montana Relay Service at 711
E-mail:dkane@mt.gov

- OR -

Local Montana Job Service Workforce

Position Number(s): 54157215
Openings: 1
Location(s): Glendive
Job Status: Full-Time Permanent
Shift: Daytime
Date Posted: 9/12/2013
Closing Date: 9/27/2013
Department: Transportation
Division: Glendive District
Bureau: Right of Way
Union: MPEA
Band/Grade: 3-6
State Application Required: Yes
Salary: $24,927.00 - $53,843.00
Salary Unit: Yearly
Additional Salary Information:Career Ladder position

Applicant Pool:If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Special Information:
All documentation required establishing preference or as required as part of the application must be submitted by the closing date to be considered during the selection process.

This is a career ladder position. A successful new applicant's placement within the ROW career ladder will be determined by their qualifications.

Successful applicant(s) will be subject to:
Driving Record Check
Duties:
This position serves as a Right of Way Agent and will assist in coordinating and conducting property appraisals and negotiations to arrive at fair compensation for Department property acquisitions. This includes most standard and specialized property appraisal and negotiation types. The position is expected to assist in both the appraisal and negotiation aspects of right-of-way acquisition as well as other right-of-way responsibilities involved in the various preconstruction phases required for highway construction and related purposes.

Competencies:
Ability to examine, interpret, and translate technical/legal information to varied audiences; ability to use standard office software applications (e.g.., word processing, databases, etc.) analyzing and interpreting statistical information; negotiating consensus on land values and compensation amounts; explaining and defending Department actions in legal proceedings and formal appraisal reviews; and managing and mediating confrontational or contentious situations with landowners, legal representatives, and others. Also requires the skill in the use of specialized surveying and other equipment such as microfiche readers, microfilm readers, distance measuring equipment, motion analyzers, planimeters, and others.

Education/Experience:

All levels require a highschool diploma AND:
Band 3 requirements: One (1) year of related work experience
Band 4 requirements: Two (2) years’ related work experience including one (1) year of Right of Way Agent Level I experience or equivalent with demonstrated ability to perform those required tasks.
Band 5 requirements: Four (4) years’ related work experience including one (1) year of Right of Way Agent Level II experience or equivalent with demonstrated ability to perform those required tasks.
Band 6 requirements: Five (5) years’ related work experience including one (1) year of Right of Way Agent Level III experience with demonstrated ability to perform those required tasks.

Related work experience is described as follows: Work experience in Right of Way or an area of employment requiring communication or public contact skills involving one or more Right of Way Agent communication-related activities such as persuasion, conflict management, diplomacy, rapport-building, mediation, problem-solving, or decision-making.
Additional education may be considered on a case by case basis by the panel.

Supplemental Questions: None Required
Additional Materials Required:
Transcripts

Apply here.

[ Reply to This ]        2241

 Case Coordinator 
 by Editor  09/16/13 
Location: CA 
Expires 09/30/2013 

Los Angeles County Bar Association
Attorney-Client Mediation and Arbitration Services

General Job Summary:
Under supervision of the Attorney-Client Mediation and Arbitration Services Director, the Case Coordinator performs all case administration activities as assigned. Cases may be ACMAS, State Bar or other cases as may arise through arbitration and mediation programs sponsored by Center for Civic Mediation (Center). In addition, the Case Coordinator may assist with reception duties and may, from time to time, be asked to assist with Center general office and administrative duties.

Principal Duties and Responsibilities:
Duties include opening and processing case files, determination of proper amount of fees and processing of filing fees, case communication with parties and arbitrator, assignment of arbitrators and mediators and scheduling of hearings, ensuring that program documentation is complete, answering inquiries of parties, arbitrators, mediators and the general public on arbitration and mediation rules and procedures.

Responsibilities include preparing and submitting case correspondence and notices, compiling monthly statistical data, timely initiation and closure of case files, and assuring that all steps in every case occur in a timely manner, handling of incoming phone calls, instructing arbitrators and mediators of rules and procedures, arranging hearings and mediation sessions, review of arbitration awards and mediation agreements, and other duties as assigned.

Assist with Center reception duties. As needed, provide administrative support for general office and/or program and event functions. Other related duties as may be assigned.

Knowledge, Skills and Abilities Required:
High school graduate. Excellent communication, phone and interpersonal skills. Excellent customer relations skills. Detail oriented and highly accurate in all written work product. Ability to learn and communicate complex program rules and regulations. Ability to meet goals and objectives and adhere to timelines. Minimum one year administrative experience. Excellent computer and database skills. Bilingual skills desired.

Apply here.

[ Reply to This ]        2240

 3 Court Mediation Program Administrators 
 by Editor  09/16/13 
Location: IL 
Salary: $34-$36K 
Expires 09/30/2013 

Resolution Systems Institute is currently seeking three individuals to manage and administer court-based foreclosure mediation programs throughout northern Illinois.

Resolution Systems Institute is hiring three program coordinators to manage and administer foreclosure mediation programs in Kane, Lake, and Winnebago counties. See the linked postings for more information about these positions, or visit our Careers page on the RSI website. The deadline to apply is September 30.

[ Reply to This ]        2239

 International Mediation Internship 
 by Editor  09/10/13 
Location: Italy 
Salary: 0 
Expires 09/22/2013 

I am pleased to inform you that ADR Center has a new opening for an internship position in Rome to provide general support to our International Division. In particular, we are looking for a reliable and proactive person, knowledgeable in ADR and with superior writing skills, to work under Prof. Giuseppe De Palo’s supervision. Please note, this position is best suitable for individuals who are just starting their careers.

The new intern will be responsible for:

i) assisting in the implementation of recently awarded projects in Afghanistan and Kenya, aimed at developing local mediation centers (no abroad missions are required);
ii) conducting research in the field of ADR, with particular reference to the banking sector;
iii) helping the international team draft EU/World Bank-funded tender proposals.

Past and current activities of our International Division are detailed on www.adrcenter.com/international.

The internship is unpaid. It will begin on October 7, 2013 and end on December 20, 2013. The deadline for applying is September 22, 2013. Please send a CV and motivation letter to elena.ciancio@adrcenter.com, and I will respond no later than September 26, 2013.
[ Reply to This ]        2238

 Mediation Administrative Assistant 
 by Editor  09/10/13 
Expires 09/30/2013 

Administrative Assistant - Mediation Works, Inc. and Law Offices of Jessica Rothberg

Brooklyn Heights-based mediation and family law office looking for a part-time administrative assistant 5-10 hours per week to assist with drafting of legal documents, handle court filings, draft, file and follow divorce documents and coordinate a variety of other office functions. Flexible hours, relaxed office environment. Interested applicants, please send a resume and cover letter to: info@mediationworksny.com

[ Reply to This ]        2237

 EEOC Consultant 
 by Editor  09/09/13 
Location: TX 
Salary: Salary+benefits and vacation 
Expires 09/28/2013 

Job Description
Job Title EEO Consultant - Virtual
Job ID 743226
Location Kingwood, TX 77339
Other Location Central and Eastern USA
Description
There’s a reason Insperity Ranks in the Top 3% of U.S. Best Workplaces on WorkplaceDynamics list.
Want to work for us and find out why?

As a trusted advisor to America’s best businesses for more than 25 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services.

Insperity offers a competitive compensation package and one of the best benefits packages in the business, including 19 days paid time off, 8 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

At Insperity, our work environment and our commitment to our employees’ personal and professional success are the reasons we’ve been regarded as one of the “Best Places to Work” for 10 years running.

EEO Consultant

With limited supervision, monitors and ensures client company equal employment opportunity (EEO) compliance with local, state and federal laws. Handles internal worksite employee EEO complaints and determines the processes and procedures for resolution of same with the goal of minimizing potential liability to Insperity and clients through effective oversight of the processing of client EEO charges. Much decision-making is attached to this position and is governed by procedures and guidelines with Company-wide impact.

ESSENTIAL FUNCTIONS
Investigates, fact finds, and recommends solutions to internal and external worksite employee EEO complaints. Monitors and ensures client company compliance with state and federal laws by assisting clients in resolving complex and challenging EEO matters.
Oversees processing of state and federal EEO charges by worksite employees from initial service through final resolution including negotiation and settlement. Prepares EEO charge responses, gathers information, responds to investigator calls, and serves as primary contact for Insperity and client companies throughout the investigation and during telephone and on-site investigations.
Handles EEO threatened litigation matters/demand letters in conjunction with corporate and/or outside legal counsel including conducting investigations, providing defense strategy and negotiations.
Develops and maintains relationships with government agency officials at state and federal levels to represent client companies effectively.
Researches and reviews federal and state laws, regulations and precedent cases to defend clients against claims/charges and to provide best practice HR direction to clients.
Prepares for and attends both government agency and private mediations in resolution of regulatory charges and threatened litigation. Case preparation for mediation involves interviewing relevant parties, document gathering and organization, defense strategies and witness appearances.
Advises internal service providers, worksite employees, managers and supervisors to ensure all parties are informed about the EEO process.
Confers with Insperity legal counsel to help protect the liability of Insperity and the client.
Collaborates with internal service providers in resolution of EEO matters and serves as primary contact for clients, employees and state agencies regarding EEO questions or problems.
Researches individual-specific health information related to disability, ADA and FMLA discrimination/retaliation claims
EDUCATION / EXPERIENCE REQUIREMENTS
Bachelor’s Degree in Business Administration, Human Resources, Organizational Psychology or a related field is required. Master’s Degree is preferred.
Ten or more years of experience with EEO, employee relations, negotiation and diversity experience, with heavy emphasis on investigation and resolution of complaints and charges.
Extensive customer service experience in working with large clients, including regular involvement with C-level client contacts.
Prior experience as an Insperity HR service provider working with large clients (Emerging Growth or MidMarket) is preferred.
LICENSES / CERTIFICATIONS
PHR certification required. SPHR preferred.
KNOWLEDGE / SKILLS
Excellent verbal and written communication skills. Communicates clearly and concisely and maintains effective working relationships with those encountered in the course of employment. Prepares clear, concise, thorough, and grammatically correct written reports, position statements, letter, memoranda, and other written documents.
Strong knowledge of federal and state employment and EEO laws and regulations.
Ability to apply federal, state, and local laws, regulations, ordinances and policies.
Ability to be flexible in handling multiple assignments in a fast paced environment and able to quickly adapt to changing priorities.
Ability to interface and influence management at all levels to resolve conflicts.
Ability to work independently, and be a strong team player.
Adheres to principals, practices and procedures of personnel administration and organizational development, including methods and techniques of employee counseling, management and supervisory procedures and practices
TRAVEL REQUIREMENTS
Up to 30% of time
Offering unrivaled benefits starting day one!
Competitive Compensation Package
Generous paid time off (19 days!) for personal, vacation and sick days
8 Paid holidays
Four hours/month paid volunteer time off
Employee stock purchase plan
401(k) plan
And much more!

Apply here.

[ Reply to This ]        2236

 Debt Mediators-also Sales Representative 
 by Editor  09/03/13 
Location: TX 
Expires 10/05/2013 

Credit Specialist - Inside Sales
Sales | Plano, TX

Send Jobvite

The primary focus of the Inside Sales Representative is:
Receiving inbound calls and working inside sales leads and placing outbound calls to consumers seeking financial debt mediation
Providing outstanding customer service to evaluate and understand the consumer’s financial needs
Selling our financial debt mediation program to help consumers lessen the negative impact of debt
Job Responsibilities:
The Inside Sales Representative should have a high level of integrity and excellent customer service experience to effectively:
Communicate with consumers regarding financial, debt, and collections needs
Identify prospects using leads and extensive online resources
Perform a polished, effective, by-the-book presentation to inform prospective clients of our financial services and solutions
Complete sales agreements and submit contracts for processing
Cultivate and maintain client relationships
Job Requirements:
This is a full-time position with one Saturday a month required. We reward our team with bonuses and prizes for reaching sales goals! The ideal Inside Sales Representative will possess:
2 year minimum sales background
Experience in financial sales
Motivation, drive, and strong work ethic
Excellent time management and organizational skills
Empathy and consultative sales style coupled with solid telephone sales techniques
Superior communication skills along with intelligence and quick thinking ability
Intermediate internet and computer knowledge
Ability to work in a call center environment
Benefits:
AmericanDebt Mediators, LLC has created a unique corporate culture where all members of the team share a common enthusiasm and commitment to have fun while having a significant impact on improving people’s lives. Clients are our first and only priority.

We are conveniently located near Legacy Town Center. Among other things, our employees enjoy a state of the art facility, an array of company benefits, and a progressive management team that values all employee ideas, opinions, and suggestions.
Eligible Inside Sales Representatives can also expect:
Paid Training
Warm inbound leads
Exceptional Awards Programs
Contests, prizes and bonuses for top producers
Excellent benefits (Medical, Dental, 401(k) and Life Insurance)
Opportunities for advancement
Click on the 'Apply Now' button to get started!

[ Reply to This ]        2235

 Labor Relations Counsel 
 by Editor  09/03/13 
Location: CA 
Salary: $6K-$8K/mo 
Expires 09/23/2013 

HUMAN RESOURCES, CALIFORNIA DEPARTMENT OF
Title: LABOR RELATIONS COUNSEL II
Salary: $6,352.00 - $8,069.00
Posted: 08/22/2013

Job Description:
DUTIES:

Under the general supervision of the Chief Counsel and the direct supervision of the Deputy Chief Counsel or an Assistant Chief Counsel, the incumbent is responsible for providing legal support for the California Department of Human Resources (CalHR) in collective bargaining, contract administration, statutory interpretation, mediation, fact finding, and litigation of disputes arising under the In-Home Supportive Services Employer-Employee Relations Act (IHSS Labor Act). The incumbent will also advise and represent CalHR and client agencies in sensitive and complex labor arbitrations, unfair labor practice charges before the Public Employees Relations Board (PERB) concerning employer-employee relations under the Dills Act for state employees; adverse actions before the State Personnel Board; administrative hearings involving non-merit appeals; appeals before the Unemployment Insurance Appeals Board, wage and hour matters, discrimination issues, and other civil litigation in state and federal courts.

DESIRABLE QUALIFICATIONS:

The successful candidate should demonstrate the ability to independently and effectively analyze legal principles and precedents and apply them to difficult legal and administrative problems. The successful candidate has the ability to exercise discretion and is able to handle hearings and analyze and advise client departments on issues of first impression. The successful candidate also demonstrates good written and verbal communication skills, and is able to travel statewide to attend bargaining sessions, meet with IHSS stakeholders at all levels, and represent the department in IHSS matters including mediation, fact finding, and administrative and civil litigation. Experience in labor, employment and administrative law is desirable.

WHO MAY APPLY:

Individuals with eligibility (e.g., transfer, list, reinstatement) for the classification of Legal Counsel, Labor Relations Counsel I or II, or Attorney are encouraged to apply. SROA/Surplus employees are also encouraged to apply. After an initial screening of applications, only the most qualified candidates will be selected for an interview.

Submit a completed State application (STD. 678) to the name and address below. Please write Position #363-405-6093-001 on the application and indicate the basis of your eligibility in the job title section. SROA and surplus candidates must submit a copy of their letter with their application. Failure to provide this information may result in automatic disqualification from the hiring process.

Apply here.

[ Reply to This ]        2234

 Peace Institute Director 
 by Editor  09/03/13 
Location: CA 
Expires 09/21/2013 

Job Title Director, Joan B. Kroc Institute for Peace & Justice
Location San Diego, CA, US
Organization Name Joan B. Kroc School of Peace Studies
Department Description
Brief Description
The Director will oversee the ongoing work and future development of the Joan B. Kroc Institute for Peace & Justice of the University of San Diego’s Joan B. Kroc School of Peace Studies.
Detailed Description
The Director will oversee the ongoing work and future development of the Joan B. Kroc Institute for Peace & Justice of the University of San Diego’s Joan B. Kroc School of Peace Studies. The Institute conducts field-based and policy-oriented research and training programs around the world on a range of peace and justice issues. It has been a leader in addressing the role of women in peace and security matters for many years. The Director will exercise leadership in shaping the Institute’s substantive agenda, while also teaching in the Kroc School’s graduate program. Working with the Kroc School’s advancement team and the Dean, the Director will play a key role in identifying and securing additional revenue streams to support the Institute’s expanding program.
The Director’s work and public profile will embody the School and Institute’s dual devotion to scholarship and practice. The Director will pursue a personal research and teaching agenda in addition to demonstrating representational skills, entrepreneurial instincts, and strategic vision in advancing the work and reputation of the Institute.
The Director will build networks nationally and internationally to expand opportunities for collaboration, multiply the Institute’s reach, and further its mission. In addition, the Director will maintain existing relationships with international partner organizations, major donors, foundations and governmental agencies, while forging new ones. As the leading spokesperson for the Institute, the Director will develop and deliver its core messages and communicate the findings of its work to the media, policy makers and legislators, and civil society and grassroots organizations here and abroad.
The Director will endeavor to integrate the work of the Institute with that of others in the Kroc School and across campus, reaching out to students, faculty, and staff alike. He/she will identify opportunities for their participation in the Institute’s field-based training and policy research programs, case studies, youth programs, and speaker series. The Director will build on the Institute’s tradition of high-level and highly visible public programs that educate and connect the San Diego community to larger issues of peace and justice.
In collaboration with the Dean and the Kroc School advancement and finance teams, the Director will serve as the Institute’s lead advocate and fundraiser and oversee the management of grants and the endowment budget for Institute projects and programs.
Inspired by Joan B. Kroc and her gifts to the University of San Diego, the Director will make every effort to help the Institute fulfill its potential as a globally recognized center for making peace and justice core issues of public policy at both the field and headquarters levels. Mrs. Kroc’s vision was a practical one: make peace, don’t just talk about it.
The Director reports to and receives general guidance and direction from the Dean of the Kroc School. The Director exercises supervision over all Institute personnel and visiting scholars directly or through subordinate supervisors.
The responsibilities described here are representative of those that must be met by the employee to successfully perform the essential functions of this job:

Professional and Academic:

a) Designing and teaching one or two courses, seminars, or workshops per year in the Kroc School curriculum.

b) Working with faculty, scholars, students and staff at the Kroc School and elsewhere on campus to promote teaching, research, and public education in peace and justice.

c) Writing, publishing, and presenting papers and giving talks at professional conferences and meetings.

d) Organization of working meetings, symposia, roundtables, and conferences at the Institute or with partners.

Development and Administration:
a) Oversight of the Institute’s programs, projects, events, and publications.

b) Supervision and professional development of Institute staff.

c) Prudent budget and fiscal planning to ensure the fiscal health and viability of Institute programs and to maximize productivity and programmatic effectiveness.

d) Fundraising, including development and oversight of grant application and implementation.

e) Liaison and collaboration with the larger University and San Diego communities.

f) Collaboration with the Dean and other University officials, as a requested, in support of the larger goals of the Kroc School and the University.

Fieldwork:
a) Development of programmatic agendas for Institute-sponsored fieldwork in countries experiencing conflict, transitioning from it, or seeking to prevent it.

b) Oversight and development of training and policy research projects on peace and justice issues in such countries.

c) Participation in local projects on improving tools for conflict resolution, mediation, fact-finding, assessment, peacekeeping, human rights, and atrocity prevention in countries in conflict or in transition.

d) Participation in working groups in capitals or international institutions on such themes, as appropriate.

Outreach:
a) Spokesperson for the Institute with the media, policy makers, parliamentarians, and civil society.

b) Liaison with a range of stakeholders, including partner organizations, think tanks, academic networks, intergovernmental and governmental agencies, individual and corporate donors, and foundations.

c) Presenter to local, national and international groups on the work of the Institute.
Job Requirements
Ph.D. or equivalent professional degree, significant scholarship, and a minimum of 5-7 years of experience in the practice of peace and justice, whether with governmental, intergovernmental, or nongovernmental organizations, are expected.
Preference will be given to candidates with demonstrated teaching, administrative, fund-raising, and grant-writing experience, and fluency in one or more languages other than English.
Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Serious candidates are encouraged to request official transcripts to help expedite the hiring process.
Additional Details
Salary: Commensurate with experience; Excellent Benefits.

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Business & Administration: Human Resources: Benefits

Hours: 40 hours per week

Closing date: Open Until Filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion.
How To Apply
Click Apply Now to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact Amy Gregory at 619-260-2725, Leah Mikulsky at 619-260-2770, or email us at hr@sandiego.edu

Apply here.

[ Reply to This ]        2233

 Student Conflict Resolution Svcs 
 by Editor  09/03/13 
Location: CO 
Salary: $36K-$46.5K 
Expires 09/21/2013 

A00145
Position Title Coordinator for Student Conflict Resolution Services at the Metropolitan State University of Denver, CO
Position Number E 531
Salary for Announcement
The salary range is $35,831 – $46,500. Final salary to be determined by education and experience.

Employee Category Administrators
Department Student Life Office
EClass Code Full Time Administrators
Position Summary
As part of Student Engagement and Wellness, the Coordinator is responsible for conducting initial assessment of low-level student disputes and coordinating on-campus and educational conflict resolution outreach programs and referrals for students. The Coordinator will serve as a mediator and facilitator of other forms of productive alternative dispute resolution in cases involving students. The Coordinator will manage the Restorative Justice (RJ) program by overseeing the use of restorative practices in referrals involving student misconduct and academic integrity. Additionally, the Coordinator is responsible for campus outreach and education on restorative justice and conflict resolution principles, practices, as well as academic integrity and related student conduct procedures.

Duties/Responsibilities
This position facilitates optimal processes for the resolution of student conflict. The Coordinator manages correspondence, reports, and inquiries from students, faculty, and staff while performing confidential administrative functions with a high level of attention to detail. This position reports to the Associate Dean of Student Engagement and Wellness and must maintain excellent communication with all members of the Student Engagement and Wellness team. The Coordinator actively develops positive working relationships and partnerships with academic and administrative units throughout the institution.

The Coordinator is responsible for developing and facilitating the University’s student RJ program and other alternative dispute resolution processes. With input from faculty, staff, and students, the Coordinator develops and maintains guidelines for student participation in RJ and other alternative dispute resolution processes, including those referred from the Student Conduct process. The Coordinator directly oversees restorative boards/panels and circles. Along with the Assistant Dean/Student Conduct Officer, the Coordinator assesses referrals to the program, provides case management and follow up for the RJ program, and designs and presents trainings for staff, faculty and students who are part of the RJ process. Furthermore, the Coordinator will provide outreach and education on conflict resolution and RJ to the University community through publications, workshops, and other public relations materials and initiatives. Other related duties may be assigned.

The Coordinator will also serve as an advisor for the Student Government Election Commission. As such, the Coordinator will stay informed regarding Commission policies, procedures, and activities, and provide appropriate guidance to ensure that practices are in line with University and campus policies.

The Coordinator must also have a strong working knowledge of University procedures and policies. This position provides regular reports and updates to the Associate Dean of Student Engagement and Wellness. The Coordinator is also responsible for assessing the impact of programs/services and providing relevant reports on service usage and impact.

Required Qualifications
Bachelor’s degree plus one or more years of full-time work experience related to conflict resolution. Effective interpersonal skills and a team player. Strong organizational and time management skills with the ability to handle multiple priorities. Experience working with diverse populations. Excellent communication skills, knowledge and experience using MS Office products. Experience designing and implementing training activities. Prior experience facilitating restorative justice practices. Must be trained as a mediator (minimum 40 hours of verifiable training).

Preferred Qualifications
Master’s degree in student affairs, conflict resolution, or a field directly related to restorative justice. Experience with student conduct and mediation in a higher education setting. Case management and grant writing experience in an educational setting.

Posting date 08/22/2013
Closing date 09/20/2013
Closing Instructions Close on Closing Date
Special Instructions to Applicants
IMPORTANT: In order to be considered as an applicant you must apply via the online application system, www.msudenverjobs.com.

Official Transcripts will be required of the selected candidate.

Supplemental Application Questions here.

[ Reply to This ]        2232

 Mediation Clinic Fellow 
 by Editor  09/03/13 
Location: MA 
Expires 11/05/2014 

Auto req ID 30495BR
Business Title Clinical Fellow, Harvard Negotiation & Mediation Clinical Program
School/Unit Harvard Law School
Sub-Unit ------------
Location USA - MA - Cambridge
Job Function Research
Time Status Full-time
Schedule Monday through Friday, 9am - 5pm.
Department 103291 : HLS^HNMCP
Salary Grade 090
Union 00 - Non Union, Exempt or Temporary
Duties & Responsibilities Reports to Director of Harvard Negotiation & Mediation Clinical Program. Will work closely with the Director and Assistant Director to support expansion of the school's innovative program in negotiation, mediation, and dispute systems design. Will have special responsibility for providing regular oversight, supervision, and coaching to students involved in Harvard Negotiators, a student practice organization of Harvard Law School. Responsible for providing strategic leadership for growth and developing projects for Harvard Negotiators. Will also provide additional oversight to the Harvard Negotiation Law Review (HNLR) and help coordinate joint activities and initiatives of HNLR, Harvard Negotiators, and the Harvard Mediation Program. Will work closely with the Director to support HNMCP program innovation and advance its strategic mission and growth. This will include creative projects such as research and writing projects related to dispute resolution systems design, negotiation, and mediation. Will help develop new teaching materials for use in the clinic’s teaching and executive education programs; these materials will include simulations, case studies, and materials for use with new technologies as well as materials for a new initiative related to facilitation and political dialogue. As needed will also assist the Director, Assistant Director and the clinical instructors in project management, clinic development, and outreach efforts. This is a two-year term position through 6/30/2016, contigent upon continued funding and business needs..
Basic Qualifications J.D. or graduate degree in dispute resolution or related area; experience with theory and practice of negotiation, mediation, dispute systems design, or alternative dispute resolution (ADR).

Must have graduated from law school or graduate degree program after 2011.
Additional Qualifications Should be passionate about developing field of negotiation and dispute resolution, and have long term interest in pursuing career in negotiation and dispute resolution. Superior interpersonal skills, proven capacity to work as a trustworthy and collaborative team member, sound judgment, an entrepreneurial attitude, exceptional ethical standards, strong mentoring ability, deft management skills, professional and responsible demeanor, and outstanding writing and verbal skills required.
Additional Information All offers are made by Human Resources.

The expected start date for this position is July 1st, 2014. This is a two-year term position through 6/30/2016, contigent upon continued funding and business needs.
Pre-Employment Screening Criminal
Education
Identity

Apply here

[ Reply to This ]        2231

 Peer Cultural Liaison 
 by Editor  08/19/13 
Location: MN 
Expires 08/22/2013 

Cultural Liaison (8 hours per day; 190 days per year) JobID: 2483

Position Type:
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Closing Date:
08/21/2013
Support Staff (District Wide)/Cultural Liaison
Date Posted:
8/12/2013
Location:
District Wide
Date Available:
ASAP
Description: To create and maintain culturally integrating learning environments and experiences, in collaboration with students, parents, school staff, and community resources.

Job Summary:

1. Develop relationships within and between schools, and with community resources in order to create respectful environments.
2. Arrange opportunities for multi-cultural experiences within, and across schools, and in cooperation with community education to ensure resources are available to staff, students and parents.
3. Collaborate with Specialist of Integration on the district Integration plan.
4. Assist in resolution of misunderstandings and conflicts that arise between students, parents and staff who are from diverse cultural, ethnic, and economic backgrounds to ensure safety for all students, parents and staff.
5. Collaborate with Specialist of Integration in working with special education teams, student assistant teams, school administrators, and community resources to provide appropriate services for students and families of color and/or diverse ethnic backgrounds to ensure equality among established student programs.
6. Support classroom teachers with the orientation of and interaction with, students of color and/or diverse ethnic backgrounds in order to create awareness and understanding of diversity issues.
7. Collaborate with Specialist of Integration in providing staff training in buildings in order to provide cultural resources for school personnel.
8. Increase the support to parents of students-of-color and/or diverse ethnic backgrounds in order to promote parent involvement in schools.
9. Minimize the barriers to integration by: Assisting with peer conflict, mediation, developing team-building and leadership opportunities for students-of-color in order to promote empowerment among minority populations.
10. Other job related duties as required.

Qualifications:

1. BA/BS degree preferably in social work, psychology or related field.
2. Experience in field preferable.
3. Excellent interpersonal and communication skills.
4. Excellent organizational skills
5. Understanding of minority cultural issues.
6. Ability to work with students and parents in academic, home, and community settings.
7. Strong human relation skills and abilities.
8. Understanding of community structures.
9. Ability to access community resources.
10. Ability to bridge home and school environment.
11. Ability to work independently.
12. Experience working with cultural and ethnic populations.
13. Experience working with youth and families in high-risk environments.

Application Procedure:

Apply here.

[ Reply to This ]        2230

 EEO Specialist 
 by Editor  08/19/13 
Location: NJ 
Expires 09/02/2013 

Responsibilities

Responsible for investigating and preparing written response documents to external agency charges and manage the interface with such agencies to resolve the charges. Analyze corporate EEO policies, practices, and procedures and recommend changes when necessary. Participate in training about civil treatment in the workplace.

Duties:

Recommends changes to EEO policies and procedures when necessary.
Develop and conduct or direct EEO training to field HR teams.
Participate in agency investigations and fact-finding proceedings.
Interface with Legal Department and business clients.
Conduct internal and EEO investigations.
Prepare written responses to EEO charges.
Participate in mediations and/or conciliations.
Maintain an effective interface with HR teams, Legal, and the business community to stay abreast of EEO activities and provide advice and counsel as required.
Undertake and manage special reports and projects related to compliance and EEO.

Qualifications
BA/BS in a related discipline or equivalent work experience
J.D. is a preferred;
Excellent written and oral communication skills;
Strong analytical and problem-solving skills;
A minimum of 5 years HR experience at an exempt level, preferably in EEO/AA/Diversity or in multiple disciplines;
Extensive knowledge of EEO laws and regulations;
Experience conducting investigations;
Ability to handle highly sensitive and confidential topics and to work with various levels of management, employees and external resources in maintaining effective and influential communication;
Extensive knowledge of Cognos, PeopleSoft, Microsoft Word and Microsoft Excel are preferred.
Ability to prioritize multiple charges and projects in a fast paced multi-location environment.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.

Apply here.

[ Reply to This ]        2229

 Labor Relations 
 by Editor  08/19/13 
Location: CA 
Salary: $3,658 - 5,511 
Expires 09/01/2013 

CORRECTIONS AND REHABILITATION, IRONWOOD STATE PRISON
Title: LABOR RELATIONS ANALYST
Salary: $3,658.00 - $5,511.00
Posted: 08/14/2013

Job Description:
Job Information: Due to the current Governor’s Hiring Freeze order, this position is subject to hiring freeze requirements. Appointments may be subject to a freeze exemption approval and clearance of the State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA) lists and or Reemployment lists. THIS POSITION MAY BE HIRED ON A LIMITED TERM BASIS DUE TO HIRING RESTRICTIONS, BY MAY BECOME PERMANENT AT A LATER DATE. WHO MAY APPLY: Those who have list eligibility, transfer eligibility and those who have reinstatement rights to this classification may apply. T&D and other methods of appointments may be considered. Applications should indicate the classification, location, and position number you are applying for. Your application should also indicate the type of eligibility (e.g. list, transfer reinstatement, etc) you have in order to be appointed to this position. All applications will be screened and only the most qualified interviewed. If interested, please submit a completed State Application (STD.678) to the contact address. The State Application (STD.678) may be downloaded from www.jobs.ca.gov. FOR INFORMATION ON HOW TO BECOME A STATE EMPLOYEE REFER TO: www.jobs.ca.gov Job Description: LABOR RELATIONS ANALYST This is the full journey level for the performance of analytical staff work in the field of labor relations. Under general direction, incumbents perform complex, responsible technical labor relations staff work. Work includes diverse analytical duties involving different and unrelated processes and methods. Incumbents demonstrate a systematic, disciplined, and analytical approach to problem solving. Incumbents at this range have gained an awareness of the context of their specific labor relations role, and how it impacts the department during all phases of the collective bargaining process. Incumbents may serve as departmental Labor Relations Officers in very small Departments. MINIMUM QUALIFICATIONS Either I Education: Equivalent to graduation from a recognized four-year accredited college or university with a Bachelor's Degree in Business Administration, Human Resources/Organizational Management, Industrial/Labor Relations, Labor Studies, Law, Political Science, Public Administration, Industrial and Organizational Psychology, or other closely related field. (Registration as a senior in a recognized college/university will admit applicants to the examination, but they must provide evidence of graduation or its equivalent before they can be considered eligible for appointment.) Or One year of experience in the California state service performing the duties of a Staff Services Analyst, Range B. (Persons applying experience toward this Pattern must have had the equivalent of a full-time assignment in the California state service performing specialized employer-employee relations duties for State departments and agencies.) (Applicants who have completed six months of service performing the duties as specified above will be admitted to the examination, but they must satisfactorily complete one year of this experience before they can be eligible for appointment.) Or II One year of experience acquired in one or a combination of the following types of employer-employee relations work: 1. Labor relations research in unit determination, election certification procedures, preparation for negotiations, fact-finding, or grievance arbitration; or 2. Resolution of grievances arising under labor agreements; or 3. Negotiations or preparation of labor agreements; or 4. Consultation, meet and confer, and resolution of conflict in public Sector employer-employee relations; or 5. Conciliation, mediation, or arbitration of labor disputes; or 6. Administration and/or the investigation and settlement of violation complaints in regard to State or Federal labor management relations laws. And Education: Equivalent to graduation from a recognized four-year accredited college or university. (Qualifying experience may be substituted for the required education on a year-for-year basis.)

Additional Information:

Working Title Position Number
Labor Relations Analyst 444 - 261 - 9529 - 005
Location County
Ironwood State Prison - BLYTHE, CA RIVERSIDE
Timebase Tenure
Full Time Permanent month(s)
Final Filing Date: Department Link:
Until Filled None Specified
Contact Unit/Address Contact Name/Phone
Personnel - Delegated Testing
PO Box 2229
Blythe, 92226 Lesli Whitson
(760) 921-3000, ext. 5418

Job posting here.

[ Reply to This ]        2228

 Family Specialist 
 by Editor  08/19/13 
Location: MA 
Expires 09/05/2013 

Family Specialist
Lutheran Social Services of New England - Brockton, MA
Primary Responsibilities:
Works with foster children as a case manager and mentor
Creates a trusting and safe relationship with the client
Encourages the personal growth of the client
Provides life skills trainings such as PAYA education modules
Assures that foster parents receive support and supervision for their work with the child.
Demonstrates a strength-based philosophy by treating all clients, families and collaterals in a non-judgmental and respectful manner while building on their strengths
Writes quarterly treatment plans with measurable goals consistent with the foster child’s long term goals
Conducts treatment meetings quarterly, and invites the appropriate attendees
Undertakes the responsibility of “on-call” duty as assigned, including being able to respond to crisis situations either by phone or in person
Provides crisis intervention in a calm and professional manner while insuring the safety of the individuals involved.
Keeps supervisor updated on any incidents or concerns involving clients
Prepares required documentation in a complete and professional manner and in a timely fashion
Documents all contacts and incidents
Attend all meetings called by collaterals, such as, but not exclusive to, DSS and educational teams
Attends weekly staff meetings and any other meetings or events required by the Agency
Establish annual goals that help strengthen and develop skills to better perform the job
Qualifications:
Bachelor’s Degree in Social Work or a related field.
Some experience working with children with social/emotional/physical problems desirable. Mediation and conflict resolution skills helpful.
Word processing/computer skills preferred.
Open to new ideas and desire to grow professionally. Flexibility in thinking and scheduling.
Possession of a valid driver’s license and a good driving record
To apply: Send letter of interest and resume to hrma@lssne.org. Please reference requisition #08161301

LSSNE is an equal opportunity employer
Lutheran Social Services of New England

Apply here.

[ Reply to This ]        2227

 Default Case Specialist 
 by Editor  08/19/13 
Location: FL 
Expires 09/01/2013 

Requisition Number: 8128
Job Title: Default Case Specialist
Area of Interest: Collections
City: Fort Lauderdale
State: Florida
Requirements: EDUCATION / EXPERIENCE REQUIREMENTS

Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.

Knowledgeable on branch systems including LSAMS and the use of Western Union Quick Collect, Moneygram, Intell-a-Check, ACH

Thorough understanding of all government collection laws including Fair Debt Collections Act and ECOA.

Must be able to travel to mandatory mediations, including overnight stays in states and counties in which appearance is required.

Minimum 1 year collections experience in related areas i.e. auto, bankcard, and consumer finance within a multi-system collection environment preferred.

Previous loss mitigation experience highly preferred.

Prior experience within servicing as well as origination procedures and closing is preferred.

Job Description: JOB SUMMARY

Position handles mandatory mediation hearings across all portfolios and investors (primarily FNMA). Responsible for states that have mandatory mediations and mandatory legally required appearances.

ESSENTIAL JOB FUNCTIONS

Appearance requirements include both phone conference calls and actual appearance (in person) at the county in which the foreclosure is filed.

Maintain full settlement authority representing Nationstar and / or our investors as well as authority in various loss mitigation workouts: HAMP, Short-Sales, Deed In Lieu, Cap-Mods, and other various settlements.

Hold conferences including: judges, Nationstar attorneys, debtor’s attorney, and court appointed mediators.

Represent Nationstar and our investors in front of judges, court appointed mediators, and potentially news media.

Contact delinquent customers by telephone or in writing and determine solutions to resolve delinquent accounts.

Respond to phone calls from customers, attorneys, realtors and agents of foreclosure prevention - related inquires.

Responsible for workouts to include makings recommendations regarding the approval or denial of requests, negotiating the terms of the agreement, ordering title search appraisals and other information as required.

Prepare and maintain monthly reports detailing the results of each workout and investor saving.

Apply here.

[ Reply to This ]        2226

 Restorative Justice Adjunct Faculty 
 by Editor  08/19/13 
Location: IL 
Expires 09/01/2013 

osition Type Adjunct Faculty
Classification Title Adjunct Faculty
Position's Functional Title Criminal Justice - Restorative Justice
Position Start Date
Position End Date
Department Humanities and Social Sciences
Location: University Park
Position Summary Governors State University's College of Arts and Sciences will offer a five-course Restorative Justice Certificate Program in fall 2013, through the Criminal Justice undergraduate program. The University seeks to create an available pool of Adjunct Faculty candidates to teach courses in restorative justice philosophy and practices, victims and the justice system, peacekeeping circles, and mediation and conferencing, and evaluating restorative justice.

Interested individuals are invited to complete a faculty profile, attach a curriculum vitae, and transcripts for consideration.

At Governors State University, adjunct faculty are hired as temporary faculty with teaching responsibilities for a specific course in a semester or summer session. Adjuncts are not a part of the faculty bargaining unit and are not included in membership of the Faculty Senate.
Minimum Qualifications Master's Degree in criminal justice or in a related social/behavioral science field; practical experience with restorative justice programs.
Preferred Qualifications Research experience, group facilitation experience, Art of Hosting experience, teaching experience at the college or university level.
Posting Date
Closing Date
Special Instructions to Applicants
Posting Number 0201419
Type of Search External
Quicklink for Posting employment.govst.edu/applicants/Central?quickFind=52785

[ Reply to This ]        2225

 Auto Mediation & Litigation Rep. 
 by Editor  08/19/13 
Location: FL 
Expires 09/05/2013 

Posting Title Litigation Representative
Job Title Claims Adjuster, Litigation
Requisition Number 1324
Address 1 5905 Hampton Oaks Parkway
City Tampa
State/Province Florida
Zip code 33610
Overview
What's your CLAIM to fame?

Are you an Auto claims professional with a proven track record of success? Is your thinking both strategic and innovative, while excelling under deadlines in a fast-paced environment? If so...

Direct General Insurance is where YOU should be working. We're transforming our claims offices into dynamic operations centers by revamping our processes, implementing advanced technologies, and establishing a shared vision of excellence for both Direct's new leadership and our valued front line claims professionals.

Responsibilities

Summary:

Investigate coverage, liability and damages for heavy bodily injury claims, property damage, and other various legal actions brought against our insured's as well as the company. Manage 150 or more litigation files to final resolution through focused negotiations and/ or by assisting defense counsel in developing appropriate action plans and strategies for defense up to and including trial. May participate in mediations, depositions and attend trials. Maintain loss and expense reserves according to case facts as they are developed and track key litigation information through the suit register.

Key Responsibilities:

 

Analyze policies, claims forms, all documentation obtained and any other evidence to verify available coverage, assess liability and determine appropriate compensation, if any, based on damages and proof presented.
Review all claims activity prior to lawsuit and conduct any additional investigation necessary to assess coverage, liability and damages. This may include additional interviews with any involved parties, witnesses, agents or others
Determine the need for defense counsel versus settlement attempts on the front end with timely initial review and handing within 24 hours of receipt and a detailed ‘to-do' list for subsequent activity. Seek settlement opportunities at each stage of litigation and focus claims management on those activities necessary to overcome any obstacles to resolution
Maintain communication with the insured and defense counsel throughout the handling of a lawsuit, keeping the insured informed from suit acknowledgment through closure. Ensure counsel adherence to company guidelines for defense and manage the process with current action plans and follow through as well as cost management
Keep an accurate account of all case activity through proper documentation and recording of all information as it becomes available
Accurate and detailed preparation of case reports for management review to include serious injury reports, case status reports, pre-trial reports and others upon request
Stay current and in compliance with all company policies and procedures in addition to state regulations and statutes applicable to those cases in your inventory. Obtain or maintain appropriate licensing in those states where adjuster licenses are required.
Requirements
Job Requirements:

Bachelor's degree preferred, or equivalent work experience
AIC, SCLA and CPCU designations a plus
At least 3 years adjusting experience with Direct, or 5 years outside adjuster experience
Knowledge of laws and regulations pertaining to auto claims processing and fair claims practices
Strong skills in the areas of verbal and written communication with an ability to develop and maintain positive customer, co-worker, management and third party relationships
Experience and ability to handle an environment demanding extreme time management, case management, prioritization, documentation and accountability
Experience in an automated claims processing work environment
Knowledge of fraud reduction practices
Proven strong analytical and critical thinking skills
Experience with, and solid knowledge of medical and legal terminology with an ability to read and interpret medical reports as well as legal pleadings
Experience working with defense attorneys and plaintiff attorneys and the ability to utilize powers of persuasion to help lead to reasonable claims resolutions in the best interest of the insured and/or the company

Apply here.

[ Reply to This ]        2224

 Mediation Services Asst. 
 by Editor  08/06/13 
Location: OR 
Salary: $18-$23/hr 
Expires 08/30/2013 

JOB INTRODUCTION

Clackamas County Resolution Services has an opening for a 24 hour per week Mediation Services Assistant. The person in this role will be responsible for greeting clients, intake, answering phone calls, providing support and direct mediation services.

Competitive candidates will have strong skills and demonstrated work experience in the following areas:
- Mediation
- Case Development
- Case Maintenance

Successful candidate must successfully pass a criminal history check which may include national or state fingerprint records check;


PAY INFORMATION

Job Title: Human Services Assistant

Job Code: 187

Salary Plan/Grade: EA/15

Salary Range: 24 Hours per week - PART TIME

Hourly: $18.04 - $22.79

Union Representation: Employees' Association


BENEFITS

In addition to competitive wages, Clackamas County offers an attractive benefits package for employees in regular status positions.

Employees must work a minimum of 30 hours per week to receive full benefits. Employees working 20 – 29 hours per week are eligible for medical benefits for themselves and family members. Medical plans cover the employee and all eligible dependents (including spouse/domestic partner and/or children) at a reasonable cost.

Health Plan Options: Most employees are eligible to start most benefits after two months of continuous employment. Note: This summary is general in nature. Specific terms of benefits are contained in insurance policies, the Personnel Ordinance, County Employment Policies and Practices and the appropriate collective bargaining agreement.

THE FLEXIBLE BENEFITS PROGRAM OFFERS:

A Choice of Medical Plans with Vision and Prescription Drug Coverage
Chiropractic Coverage and Alternative Care Benefit
A Choice of Dental Plans
Wellness and Employee Assistance Program
Paid Leave: (Vacation, Holidays, Sick Leave, Bereavement Leave)
A Choice of Full Benefits or Lesser Benefits with Flex Cash
Health Care Flexible Spending Account (FSA)
Dependent Care Flexible Spending Account (FSA)
Health Reimbursement Accounts
Optional Long Term Care Insurance
Optional Group Universal Life Insurance
Optional Accidental Death & Dismemberment (AD&D) Insurance
Optional Voluntary Benefits through AFLAC, Liberty Mutual and Hyatt Legal
Retirement: PERS/OPSRP Retirement Contributions
Optional Deferred Compensation (457)
Longevity Pay

More info here.

[ Reply to This ]        2222

 Mediation Specialist 
 by Editor  08/06/13 
Location: UT 
Expires 08/30/2013 

Job Title: Mediation Specialist
Job Type: Full-Time
Location: Salt Lake City, UT

 


Job Description:

Mediation Specialist:

The Mediation Specialist uses discretion and independent judgment to manage non-contested mediations arising from Foreclosure actions in various states nationwide. The mediation specialist is responsible for independently managing between 40-50 scheduled mediations per month.

Duties: 1. Consult and manage attorneys nationwide to handle mediations in their local jurisdiction by providing direction to prove up and/or conduct loss mitigation.

2. Review and approve mediation fee requests, prepare required documentation to comply with local rules including loss mitigation history, facilitate conference calls with attorneys pre-mediation in preparation of mediation, obtain all investor or required approvals and discuss best of course of action to maximize recovery and minimize economic and reputational risk.

3. Attend telephonically or in person mediations in a professional manner with delegated authority to conduct full loss mitigation. In person mediations will require travel and all travel arrangements must be booked in advance by the Mediation Specialist.

4. Assess and respond to all assigned subpoena requests and comply with all crucial subpoena deadlines by executing and providing required documents in a timely and traceable method.

5. Conduct special calling campaigns for customers in Bankruptcy Chapter 7 to inquire for intentions and upon interest from customers, assess financial situations to perform loss mitigation with delegated authority and determine and implement best quality resolution for the customer and SPS. Specs: High School Diploma or equivalent required. Some college desirable. 1. Experience in mortgage servicing industry desirable. 2. Litigation experience desirable. 3. Working knowledge of MS Office applications.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Apply here.

[ Reply to This ]        2221

 Ombudsman, Employee Relations 
 by Editor  08/06/13 
Location: GA 
Expires 08/30/2013 

Job #: ADM-HUMR-EROF
Job Title: Ombudsperson/Employee Relations Officer
Opening Date/Time: Tue. 07/30/13 12:00 AM Eastern Time
Closing Date/Time: Continuous
Salary: Not Displayed
Job Type: Full-Time Salary
Location: Marietta, Georgia
Department: Human Resources

Print Job Information | Apply

Description Benefits Supplemental Questions

PURPOSE

Life University is seeking an Ombudsperson/Employee Relations Officer to join their HR Team. The Ombudsperson is an advocate for fairness and assists in the resolution of concerns and critical situations, and considers the rights of all parties involved to achieve equitable settlements. The person in this position will be responsible for coordinating the investigation and resolution of internal complaints including but not limited to discrimination, sexual harassment, employee misconduct, Title IX, mediation requests, or requests for accommodations on the basis of a medical impairment. Provides employees direction in matters related to grievances/appeals and other disciplinary matters. Serves as the University Title IX Coordinator. Understands federal and state laws, polices, procedures and regulations. Serves as the University representative for all employee relations.

Duties/Responsibilities:
ESSENTIAL JOB FUNCTIONS

1. Provides neutral, impartial and confidential dispute resolution confidentially to all members of the Life University community.
2. Consult with complaining parties to clarify and analyze problems, focus discussions, and develop a mutually satisfactory process for resolution.
4. Conduct informal fact finding in order to understand issues from all perspectives.
5. Facilitate group meetings, using diplomacy and negotiation skills in order to communicate among parties in conflict.
6. Consults with Managers and Supervisors to develop strategies in resolving complaints.
7. Conducts investigations of alleged employee misconduct and makes final determinations.
8. Conducts second level grievance hearings and issue findings
9. Advises and assists administrators and supervisors on university policies, procedures and regulations in resolving day-to-day employee issues.
10. Monitors trends and recommends methods and strategies in their resolution.
11. Facilitates workplace trainings related to federal and state laws, polices, procedures and regulations and mediation between employees.
12. Represents University in hearings and arbitrations by performing such tasks as interviewing potential witnesses, planning and hearing preparation, preparing exhibits, and performing examination and cross-examination of witnesses during hearings. Present oral arguments to outside agents and draft briefs.

ADDITIONAL DUTIES AND RESPONSIBILITIES

1. Assumes additional responsibilities and performs special projects as needed or directed.
2. Exhibits student centeredness in performance of all job duties.
3. Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.
4. Anticipates, listens to, understands and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.

Required Qualifications:
Education, Training and/or Experience

1. Master’s degree in Human Resources or a related field required
2. Minimum of 5 years experience in a work environment within any of the following areas: employee relations, training, mediation, or conducting hearings regarding employee wrongdoing.
3. Extensive knowledge of employment laws and regulations

Preferred Qualifications:
• Juris Doctor law degree
• At least three (3) years of experience as a mediator or Ombudsperson.
• Previous experience in higher education environment.
• Professional Human Resource (PHR) or Senior Professional in Human Resources (SPHR) Certification

Apply here.

[ Reply to This ]        2220

 Student Ombudsman 
 by Editor  08/06/13 
Location: FL 
Salary: $75k-$90K 
Expires 08/15/2013 

About FIU

Florida International University is recognized as a Carnegie engaged university. Its colleges and schools offer more than 180 bachelor’s, master’s and doctoral programs in fields such as engineering, international relations, architecture, law and medicine. As one of South Florida’s anchor institutions, FIU is worlds ahead in its local and global engagement, finding solutions to the most challenging problems of our time. FIU emphasizes research as a major component of its mission and enrolls 48,000 students on two campus and three centers including FIU Downtown on Brickell and the Miami Beach Urban Studios. More than 160,000 alumni live and work in South Florida. For more information about FIU, visit www.fiu.edu.


Job Summary

The Ombudsperson/Assistant Dean of Students assists students in the university by facilitating problem-solving in an independent and confidential manner for students who have concerns with the University. He/she assesses issues of concern for students, makes referrals to appropriate campus and community resources, and conducts follow-up with students to determine level of success with referrals and/or need for additional intervention or support.

Serves as University's designated practitioner whose function is to provide confidential assistance to students.
Advocates for fairness, acts as a source of information and referral, and aids students in the resolution of concerns with the University.
Remains independent and impartial, and exercises good judgment in assisting students.
Consults with department heads and appropriate individuals to develop cooperative strategies for resolving concerns and complaints.
Serves as a sensor within the campus community to identify problems or trends that affect many students in the university community, and recommends ways to address the concerns.
Serves as Assistant Dean. Serves on the Behavioral Intervention Team and provides outreach to students who are referred to or brought to the attention of the Dean of Students Office by concerned faculty, staff, family members, fellow students, or other community members. Coordinates website development and any publications related to Dean of Students Office and Behavioral Intervention Team.
Ensures ongoing documentation, tracking, and assessment of cases. Independently maintains an overview of the caseload of students in distress by providing summary information of situations and resolutions each semester and annually.
Serves on call in emergency and crisis situations. Responds to student problems and provides emergency assistance to students, parents, faculty, and others in crisis situations, both during and outside of normal business hours.
Facilitates training as requested on the topic of responding to students in distress.
Assists other areas of the Vice President for Student Affairs Office with special projects as needed.

Minimum Qualifications

Master's degree and 8 years of experience in related field.


Job Category

Administrative


Advertised Salary

$75,000-$90,000


Work Schedule

Begin time: 8:30 AM
End time: 5:00 PM


Pre-Employment Requirements

Fingerprinting Check

Criminal Background Check


Other Information

Ability to work flexible hours as needed.


How To Apply

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12 am of the close date.


How To Apply

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12 am of the close date.


Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: http://police.fiu.edu/docs/Campus_Security_Report_&_Safety_Guide.pdf.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).


Equal Opportunity Programs

FIU is a member of the State University System of Florida and is an Equal Opportunity, Equal Access Affirmative Action Employer.


Search Information

Job Opening ID: 506402
Business Unit: STUDENT AFFAIRS
Department: Office of Ombudsperson

Thank you to the Ombuds Blog for this posting.

Apply here.

[ Reply to This ]        2219

 Gender and Mediation Consultant 
 by Editor  08/06/13 
Location: NY 
Expires 08/17/2013 

UN WOMEN: GENDER AND MEDIATION CONSULTANT
Location : New York, UNITED STATES OF AMERICA
Application Deadline : 16-Aug-13
Type of Contract : Individual Contract
Post Level : International Consultant
Languages Required :
REFER A FRIEND APPLY NOW
Background
UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, UN Women will lead and coordinate United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It will provide strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors.

The Policy Division develops and implements the UN Women programme of work on analysis, research and knowledge management that provides the evidence base for the advice and guidance UN WOMEN provides to the intergovernmental processes, the UN system, and to UN Women staff working at country and regional level on issues of gender equality and women’s empowerment. It identifies emerging issues and trends, and develops and proposes new strategies for achieving the agreed goals through innovative approaches and lessons learned about what works in practice. It also designs and oversees the training and capacity development programs of UN WOMEN, working closely with the UN WOMEN training facility in Santa Domingo.

The Policy Division staff is organized in Thematic sections, bringing together technical experts who: undertake issues-based research; analyze data on country, regional and global trends; build a knowledge-base on policy commitments and their implementation; propose evidence-based options for global policy, norms and standards and for UN WOMEN global programme strategies; and contribute substantive inputs to policy advocacy and technical cooperation programmes.

The consultant will be responsible for developing specific knowledge products for country and regional offices, organizing trainings on conflict prevention, resolution and mediation, and updating a resource on women’s organizations involved in mediation globally.
Duties and Responsibilities
Work with three regional or country offices engaged in mediation processes during this period to develop context specific and relevant analytical briefs of developments in international conflict prevention, resolution and mediation, including in the workings of major relevant intergovernmental and non-governmental institutions and in the politics of particular conflict-affected situations;
Maintain, update and manage the online database of women’s peacebuilding organizations;
Identify potential areas for policy and normative development to improve the inclusiveness of peace processes or the gender-responsiveness of conflict resolution efforts and accords, including through strengthened engagement with relevant regional organizations;
Plan, organize and provide technical support to two trainings of women on mediation and peace processes, including identification and determination of major issues for discussion and selection of participants, development of background documentation, preparation of reports and policy recommendations, and dissemination of results of such meetings;
Develop practical guidelines on gender and mediation, gender and conflict resolution;
Develop briefing packages on the policy rationale for various aspects of efforts to promote women’s engagement in conflict prevention, peacebuilding, conflict resolution.
Competencies
Ethics and Values:
Demonstrates/safeguards ethics and integrity.
Organizational Awareness:
Demonstrates corporate knowledge and sound judgment;
Familiar with UN and regional intergovernmental processes, with a focus on gender equality and women’s empowerment and knowledge of UN system gender architecture and strategic stakeholders/partners in the mediation field is required.
Planning and organizing:
Plans, prioritizes, and delivers quality outputs effectively and on time.
Working in Teams:
Acts as a team player and facilitates team work.
Communicating Information and Ideas:
Communicates effectively, clearly, sensitively and persuasively across different constituencies.
Self-management and Emotional intelligence:
Creates synergies through self-control.
Conflict Management/Negotiating and Resolving Disagreements:
Leverages conflict in the interests of the organization and setting standards.
Knowledge Sharing/Continuous Learning:
Sharing knowledge across the Organization and building a culture of knowledge sharing and learning.
Required Skills and Experience
Education:
Master degree (or equivalent) in development or peace and security- related disciplines, gender issues, economics, political science, international relations, public policy, law or other social science fields.
Experience:
A minimum of 5 years of progressively responsible experience in development, government, diplomacy, law, policy analysis, sociological/gender equality or related areas, and in managerial leadership;
Experience living or on extended missions in conflict-affected environments is desirable;
Experience in mediation, negotiation of peace or other types of agreements including constitutions is highly desirable;
Proven record of writing and/or publishing on policy and programmatic aspects of women peace and security issues including conducting and directing research, data collection and publication;
Proven ability to organize and manage knowledge development processes and tools.
Language Requirements:
Written and oral proficiency in English and at least one other UN language is required.
Note:

In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.

All applications must include (as an attachment) the completed UN Women Personal History form (P-11) which can be downloaded from http://www.unwomen.org/about-us/employment

Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment.
Click here for important information for US Permanent Residents ('Green Card' holders).
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Apply here.

[ Reply to This ]        2218

 Labor Relations Specialist 
 by Editor  08/06/13 
Location: OK 
Salary: $58,046.40 - $88,823.52 
Expires 08/11/2013 

First consideration will be given to applications and resumes received by July 31, 2013.

This position is located in the Labor Relations Division of the Personnel Department with The City of Oklahoma City, and is under the direction of the Assistant Personnel Director. The Labor Relations Specialist is a professional classification requiring skill in oral and written communication, knowledge of personnel administration, and skill related to the labor or employee relations field, prior to assuming the position. This position assists the Assistant Personnel Director in the preparation and negotiation of collective bargaining agreements (American Federation of State, County, and Municipal Employees; Fraternal Order of Police; and International Association of Fire Fighters) preparation for arbitration proceedings, investigation and resolution of employee grievances and policy violation complaints, responding to and/or appealing unemployment claims and other duties, as assigned. The Labor Relations Specialist is frequently exposed to very sensitive and confidential information, and must be willing and able to maintain the highest degree of confidentiality. While conducting various investigations the employee may be exposed to language and/or conduct that may be considered offensive. Essential job functions include: communicating information verbally or in written form; analyzing large volumes of data and making sound recommendations; performing research and analysis in specific or varied project areas; responsibility for accurate manual and computer generated data compilation and reporting; development and administration of various training programs; and administration of various personnel related programs, policies, and procedures. The Labor Relations Specialists has frequent contact with employees at all levels of The City organization, citizens, union officials, other municipalities, etc. to obtain or provide information and must use tact to attain understanding and cooperation. Work is primarily performed independently with unusual problems or concerns discussed with a supervisor. Assignments are received in verbal and written form and work is reviewed upon completion or in progress for soundness of judgement and general effectiveness.

Job Requirements:
Knowledge of personnel administration and general human resources functions.
Knowledge of laws and regulations pertinent to labor relations and the human resources field.
Skill in effective verbal and written communication.
Skill in compiling and analyzing data.
Ability and willingness to establish and maintain effective working relationships.
Ability to make work related decisions and assume responsibility for decisions made.
Valid Oklahoma Drivers License.
DEPARTMENTAL PREFERENCE
Experience working in human resources within a union environment.
Familiarity with mediation process and various dispute resolution techniques.
Familiarity with personnel computer systems and statistical analysis.
Bachelor’s Degree in business or public administration or related field.
Knowledge of and skill in applying human resource management principles and concepts.
Professional certification, such as PHR or SPHR.

Working Conditions and Physical Requirements:
WORKING CONDITIONS
Primarily inside in climate controlled environment.
Frequent local or out-of-town travel to meetings, conferences, or seminars.
Occasionally required to work hours beyond normal scheduled work week.
While investigating alleged policy violations, may be exposed to language and/or conduct that may be considered offensive.
PHYSICAL REQUIREMENTS
Arm-hand steadiness and finger dexterity enough to legibly prepare or complete written documents and reports, operate personal computer, calculator, etc.
Vision enough to read, write, and develop manual and machine generated data, reports, forms, etc.
Speech and hearing enough to understand and communicate in person and by telephone.

Other Notes:
VETERANS PREFERENCE

A five-point preference will be awarded on the initial scored selection process for honorably discharged veterans of the United States Armed Forces not currently employed full time by the City of Oklahoma City. Qualified applicants must upload or submit a copy of their DD Form 214 indicating discharge type/character of service at the time of application.

The City of Oklahoma City may use the services of HireRight, Inc., a consumer reporting agency, for lawful employment purposes, to collect background information about you in connection with your employment or application for employment.

HireRight, Inc. provides background reports for the City of Oklahoma City. HireRight can be contacted by mail or phone, 5151 California, Irvine, CA, 92617, or 800-400-2761. Information about HireRight’s privacy practices is available at www.hireright.com/Privacy-Policy.aspx.

AN EQUAL OPPORTUNITY EMPLOYER
If you require reasonable accommodation at any time during the hiring process, please notify one of our personnel representatives to make arrangements.

Apply here.

[ Reply to This ]        2217

 Health Care Mediator 
 by Editor  08/06/13 
Location: CA 

Job Description

Member Relations Case Manager Coordinator HPRS(Job Number: 197348)


At Kaiser Permanente Northern California, you’ll join a team of health advocates who share your passion for helping people. From our financial professionals and IT team members to our RNs and physicians on the front line of care—we work together to help our members achieve their best level of wellness. And you’ll be inspired to do the same. Whether you dream of sailing the bay, hitting the slopes in the Sierras, hiking Yosemite, attending the opera, or strolling the vineyards, you’ll discover the cultural and recreational diversity that makes Northern California one of the most desirable places in the world to live and work. Northern California’s largest health plan, Kaiser Permanente provides you with the resources, scope, and opportunity you need to realize your goals. Come see for yourself.


Description

Responsible for processing grievances, appeals and requests for Independent External Review while ensuring adherence with regulations, compliance standards and policies and procedures. Builds effective working relationships and serves as a technical advisor with facility Member Services Departments, KP medical groups, and other divisional departments.

Essential Functions:
• Participates in managing the organization's Grievance, Appeal and Independent External Review process including.
• Investigation of all appeals, including collection of appropriate data.
• Participates in the Appeals Committee meetings acting as the member advocate. • • Responding to members, their physicians and authorized representatives regarding the Health Plan's determination.
• Preparing appeals for external independent medical review and other state and federal governments.
• Ensures appeals are processed in accordance with regulations, compliance standards and policies and procedures.
• Meets timeframes for performance while balancing the need to produce high quality work related to complex and sensitive member issues.
• Ensures integrity of departmental database by thorough, timely and accurate entry of cases.
• Partners with Health Plan Regulatory Services departments, other health plan departments, PMGs in handling complex issues, politically sensitive issues including documentation, file maintenance, negotiation, resolution and response.
• Mentors and serves as consultant to area health plan staff, and other local and divisional entities requiring expertise and advice regarding meeting regulatory requirements or problem solving.
• Serves as a case manager in the investigation, preparation and presentation of requests for member terminations.
• Participates in departmental meetings, training and unit self audits as requested.
Qualifications

Basic Qualifications:
• Bachelor's degree or a minimum of four (4) years equivalent experience in a complex HMO or customer service setting.
• Strong working knowledge of federal and state laws and regulations related to health care and managed care organizations.
• Excellent interpersonal, verbal and written communication skills.
• Knowledge of member grievance and appeals preferred.
• Ability to work with peers in self-managed teams to meet deadlines.
• Demonstrated conflict resolution and mediation skills with ability to secure action from persons outside their supervision.
• Ability to use sound judgment and to handle potentially charged issues independently but with the knowledge and ability to escalate and ask for help when needed.
• Ability to multitask and manage time in order to perform well on long-term projects while being flexible enough to assimilate short term projects on an ongoing basis.
• May (or will) require some (or extensive) travel to the Service Areas and/or Regional offices across the Division.
• Personal transportation required for local Service Area travel.
• Must be able to work in a Labor/Management Partnership environment.

++This position is Monday - Friday with a Saturday rotation (approximately every 6 weeks) and holiday rotation (approximately one holiday per year). This may be more frequent with the implementation of Health Care Reform.++
Primary Location: California-Oakland-1800 Harrison 1800 Harrison

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon - Fri

Working Hours Start: 8:00AM

Working Hours End: 5:00PM

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Non-Union, Non-Exempt

Job Level: Manager with Direct Reports

Job: Customer Services

Public Department Name: Member Services

Travel: No

Job Eligible for Benefits: Yes

Apply here.

[ Reply to This ]        2216

 Ombudsman 
 by Editor  08/06/13 
Location: OR 
Salary: $61K-$86K 
Expires 08/10/2013 

OMBUDSMAN POSITION IN MULTNOMAH COUNTY
Application Deadline: August 9, 2013

Multnomah County's Department of Community Services (DCS) seeks an experienced professional to serve as its Ombudsman. This is a new position created to develop and implement a citizen advocacy program for DCS. The Ombudsman reports to the Department Director and acts as an independent and impartial complaint resolution practitioner whose major function is to provide confidential and informal assistance to constituents of the Department divisions: Animal Services, Bridges, Elections, Land Use and Transportation Planning, Road Services, and Department Administration.

This position requires a high degree of neutrality and independence. Serving as a designated neutral party, the Ombudsman is neither an advocate for any individual nor organization, but rather is an advocate for fairness, who acts as a source of information and referral, and aids in answering individual's questions, and investigates complaints and objectively determines if the Department acted in a mistaken, unfair, arbitrary, or illegal manner. This position supplements, but does not replace, the Department's existing resources for informal and formal dispute resolution. The Ombudsman performs intake and preliminary screening of complaints and may provide information/referral options and resolution assistance. The Ombudsman investigates and evaluates customer service issues, policies, laws, and procedures that may inadvertently affect constituents unfairly; makes recommendations for policy revisions and amendments for process improvement and monitors and/or reports patterns, problems areas and trends.

The ideal candidate must have knowledge of appropriate investigative principles, practices, and methodologies to establish and maintain credibility of and confidence in DCS policies and practices. The Ombudsman must have outstanding communication skills and be able to communicate effectively with individuals at all levels of the organization, as well as, the community. It is imperative that the Ombudsman have excellent problem-solving skills and be able to gather information, analyze it and, as necessary, develop appropriate options and actions. The Ombudsman must have experience working with culturally and linguistically diverse individuals and organizations and the ability to work with changing community leadership plus demonstrated skill in addressing politically challenging situations with tact, diplomacy and sensitivity. For additional information and to apply, please see recruitment #9710-13 at www.multcojobs.org Salary range: $61 - $86K. Deadline to apply: August 9, 2013. EOE
[ Reply to This ]        2215

 Ombudsperson--About to expire! 
 by Editor  08/06/13 
Location: WA 
Salary: $70,245.00 - $94,472.00 
Expires 08/08/2013 

Thank you to the NYCDR listserv for sending this. Sorry for the short notice--I wish I had seen it sooner!

Job Title: Deputy Ombudsman
Opening Date/Time: Thu. 07/25/13 12:00 AM Pacific Time
Closing Date/Time: Wed. 08/07/13 4:30 PM Pacific Time
Salary: $70,245.00 - $94,472.00 Annually
Job Type: Salaried, "At Will", Full Time, 35hrs/Week
Location: King County Courthouse - 516 3rd Ave, Seattle, Washington
Department: Office of the Ombudsman - King County Council (Legislative Branch)

More info here.


Summary Benefits Supplemental Questions

Join our team! King County Office of the Ombudsman is looking for a Deputy Ombudsman who investigates complaints about the administrative acts of most King County government agencies.

A Deputy Ombudsman independently performs a full and varied array of investigative tasks.. The incumbent will investigate alleged violations of the King County Employee Code of Ethics, and reports of improper government action and retaliation pursuant to the Whistleblower Code, KCC 3.42. The incumbent will also perform intake and preliminary screening of complaints, and provide information/referral options and resolution assistance for jurisdictional and non-jurisdictional complaints not requiring an investigation.

Our ideal candidates can demonstrate strong leadership ability, excellent communication and customer service skills, and professional training and experience in conducting formal investigations.

Why Work for King County? Every employee has the opportunity to make a positive difference in the lives of King County residents. Besides making a difference in our community, our employees can achieve work/life balance through our generous leave program, including 12 paid holidays, vacation with pay, and sick leave. We also offer a host of other benefits that include employer-paid medical and dental coverage. To learn more, please visit http://www.kingcounty.gov/jobs/benefits.aspx.

Who May Apply: This job is open to all qualified candidates. We highly encourage you to apply as soon as possible.

Materials Required to Apply:

Completed King County employment application form
Answers to the supplemental questionnaire
A current resume
A letter of interest specifiying how you meet or exceed the qualifications listed in the job announcement
Work Location: King County Courthouse, 516 Third Avenue, Room W1039, Seattle, WA 98104.

Work Schedule: This position is “at will” exempt from most provisions of the Fair Labor Standards Act. The normal work week is Monday through Friday, 8:30am-4:30pm. but some evening and/or weekend work may be required to manage workload, attend presentations or training, or complete special projects.

If you have questions regarding this recruitment opportunity, please contact Robert James, Human Resource Analyst, at (206) 263-9414 or robert.james@kingcounty.gov

Job Duties:
Receive, review, and make preliminary determination as to the necessary disposition of complaints/inquiries. Provides information, referral, or direct assistance to facilitate resolution of non-jurisdictional complaints or those not requiring formal investigation.

Develop plans and timelines to conduct moderately complex investigations that may include, scheduling and sequencing interviews, fact-finding, and background research; collection and recording of evidence and conducts site visits as necessary; discusses complex and unusual situations with Ombudsman or senior staff, specialists, and legal representative as appropriate.

Conduct interviews with complainant(s); explains office complaint procedures and process; determines the investigative approach, and initiates investigations; assists complainants in defining and focusing their complaint on relevant and jurisdictional issues.

Analyze investigative results and prepares report of findings and recommendations for agency action. Respond to the Council members or their staff on issues or complaints they have referred for investigation.

Assist in preparation of periodic public reports on work activity and outcomes of the Office; assist in preparation of web page materials, brochures, and other communications for public dissemination. Performs community outreach at locations throughout King County as assigned.

Experience, Qualifications, Knowledge, Skills:
Bachelor’s Degree in Public Administration, Political Science/Social Justice, Organizational Management, or other field closely related to the essential job duties.
A minimum of three years of professional experience conducting thorough, objective investigations of complaints and writing succinct and well-supported findings, including the ability to maintain confidential information and to meet all legal and statutory process requirements
Experience entering, maintaining, and querying data using relational databases such as Microsoft Access
Ability to work independently to perform necessary research, make sound judgments, and manage investigative caseload to meet required deadlines and issue timely findings
Working knowledge of effective investigative and interview techniques and protocols and the ability to analyze complex complaint issues and properly apply codes, laws, policies and standards of proof and fairness to each issue
Demonstrated skill in establishing and maintaining productive and cooperative relationships with citizens, co-workers, staff at all levels of other County departments, and elected officials
Experience speaking and writing clearly and succinctly with diverse audiences in varied communication settings and styles
Ability to use Microsoft Excel, Microsoft Word, Microsoft PowerPoint and corporate email system to create correspondence and spreadsheets, send and receive information, access and analyze data, and develop reports
Experience providing excellent customer service internal and external clients, some of whom may be behaving with anger or hostility
Demonstrated ability establishing and maintaining effective working relationships with multiple stakeholders and building rapport with a variety of people through active, attentive listening and respect for differing points of view
Some Examples of Work Experience and Knowledge Relevant to Position:
Experience performing investigative work for public agencies such as law enforcement, code enforcement, and risk management
Experience performing investigations of civil claims such as workers compensation or tort claims
Experience as an investigative reporter for news media covering government or public affairs
Experience as an attorney, paralegal, hearing examiner, or health administrator
Experience as lead investigator/case manager and/or dispute resolution facilitator/mediator
Experience performing policy analysis and/or auditing for compliance with applicable laws, policies, and legislative directives
Working knowledge of King County government organizational structure and departmental functions

Supplemental Information:
Necessary Special Requirement: Candidates must possess a valid Washington State Driver’s License prior to appointment or the ability to travel in a timely manner.

Recruitment Process: Applicants that possess the most competitive background in directly related experience, knowledge, and training may be scheduled for an interview. Background/Reference checks will be conducted prior to any offer of interview or employment.

[ Reply to This ]        2214

 Mediation Center Executive Director 
 by Editor  07/23/13 
Location: CA 
Expires 08/24/2013 

Ventura Center for Dispute Settlement (VCDS), located in Camarillo, CA, is a non-profit fostering alternative methods of dispute resolution by providing mediation and arbitration services, and training mediators. VCDS is currently seeking an Executive Director, who will be responsible for the successful leadership and management of VCDS, according to the strategic direction set by the Board of Directors.

DUTIES

1. Leadership ? Identify, assess, and inform the Board of Directors of issues that affect the organization. ? Foster effective team work between the ED, the Board, staff and volunteers ? Act as a spokesperson for the organization. ? Represent the organization at community activities to enhance the organization's community profile.

2. Financial Planning and Management ? Work with the Board (Budget Committee) to prepare a comprehensive budget. ? Research funding sources, oversee the development of fundraising plans and write grant proposals to increase the funds of the organization. ? Create and implement marketing plans to increase income from paid mediations and arbitrations. ? Ensure that sound bookkeeping and accounting procedures are followed. ? Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization. ? Provide the Board with comprehensive, regular reports on the revenues and expenditure of the organization. ? Ensure that the organization complies with all legislation covering taxation and withholding payments.

3. Operational Planning and Management ? Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization. ? Oversee the efficient and effective day-to-day operation of the organization. ? Draft policies for the approval of the Board and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to the Board as appropriate. ? Ensure that records are securely stored and privacy/confidentiality is maintained. ? Provide support to the Board by preparing meeting agenda and supporting materials.

4. Program Planning and Management ? Oversee the planning, implementation and evaluation of the organization's programs and services. ? Ensure that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Board. ? Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality.

5. Human Resources Planning and Management ? Determine staffing requirements for organizational management and program delivery. ? Oversee the implementation of human resources policies, procedures and practices including the development of job descriptions for all staff. ? Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations. ? Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review.

6. Community Relations/Advocacy ? Communicate with volunteers and community partners to keep them informed, in particular through the quarterly newsletter, website and social media. ? Establish good working relationships and collaborative arrangements with community groups, law firms, corporations, funders, politicians, and other organizations to help achieve the goals of the organization.

7. Risk Management ? Identify and evaluate the risks to the organization's people (volunteers, staff, management, Board), property, finances, goodwill, and image and implement measures to control risks. ? Ensure that the organization carries appropriate and adequate insurance coverage. ? Ensure that the Board and staff understand the terms, conditions and limitations of the insurance coverage.

QUALIFICATIONS ? Bachelor’s degree or combination of associate’s degree plus applicable experience. ? Ability to communicate effectively in written and oral form (ability to communicate in Spanish considered an asset). ? Exceptional leadership skills and ability to foster teamwork. ? Strong computer skills. Motivated and able to use electronic means to store data, and enhance programs. ? Ability to prepare and present financial reports and budgets. ? Knowledge of mediation.

? Proven organizational skills. Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
To apply, please forward resume and cover letter electronically to lscott@vcds.bz on or before Friday, August 23, 2013.

[ Reply to This ]        2213

 Regional Human Resources Director-West 
 by Editor  07/22/13 
Location: CA 
Expires 07/29/2013 

Regional Human Resources Director-West
Tracking Code
239-574
Job Description
Role Purpose Statement: Design and implement regional field human resources strategies, plans and objectives that are aligned with overall business operations. Provide overall functional Human Resources (HR) leadership to assigned area.

Business Strategy, Policies, and Tools
Contribute to the development and implementation of the Regional Human Resources Strategy in alignment with the global/Corporate Human Resources Strategy
Provide strategic and day to day coaching and leadership to CSC Management to influence aligned people and business objectives.
Influence field operations leaders to achieve people oriented outcomes.
Management and Organization Development
Guide and counsel Vice President of Operations on organizational design and session planning decisions
Lead implementation of organizational changes for sub-region
Employee and Labor Relations
Support the development of labor relations and negotiations strategies to drive business initiatives
Partner with Vice President of Operations to problem-solve and develop action plans associated with labor and employee relations issues
Ensure policies, procedures and practices are consistent and followed; resolve employee issues and enhance morale
Ensure compliance with company’s employment practices and applicable employment laws within the region
Serve as chief spokesperson for collective bargaining for sub-region, as required
Represent company in litigation, mediation, arbitration, grievance, EEOC hearings and dispute resolutions.
Participate in union Step Two grievance hearings, as needed; document hearing disposition and response and subsequent corrective actions
Act as a liaison with ARH benefits, compensation, communication, labor and payroll departments to resolve employee issues and concerns.
Direct and coordinate Field HR personnel with CSC business start-ups and changes or reduction activities as needed
Human Resource Administration
In conjunction with ARH compensation department oversee salary administration for sub-region
Partner with ARH communications department to develop and implement communication strategy for sub-region
Support regional headquarters human resources staff in planning and issue resolutions
Work closely with regional headquarters to develop employee and ramp safety and workers compensation strategy to decrease cost and risk
Analyze data to identify and anticipate trends; develop and implement plans to address emerging issues
Leadership
Ensure that the area of responsibility is properly organized, staffed and directed
Guide, motivate and develop the directly and indirectly subordinate employees
Plan, implement and control the cost and project budget in the area of responsibility, initiate and steer corrective action in case of deviation

Key Performance Indicators
Union Grievances
Turnover
Time to Fill
OSHA Recordable Frequency and Severity
Workers Compensation Claims
Hotlines Complaints
People Development
Employee Recognition
Department Budget
Lean Process Improvement
Required Skills
Bachelor’s degree in business, human resources management, or related field required
10 or more years of professional human resource experience in a multi-unit company with a minimum of 5 years involvement with labor relations required
Experience in California employment laws required
Food Production or Manufacturing industry experience preferred
PHR or SPHR certification strongly preferred
Knowledge of HR strategy, compensation and benefits, and performance management and measurement tools
Demonstrated skills in effectively working with all levels inside and outside the company
Demonstrated ability to influence management by establishing and maintaining collaborative partnerships
Experience developing strategic initiatives which align with business goals and budget
Experience presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management
Ability to travel up to 40-60% of the time
Job Location
Los Angeles, California, United States
Position Type
Full-Time/Regular

Apply here.

[ Reply to This ]        2212

 Legal Mediation Officer 
 by Editor  07/22/13 
Location: NC 
Expires 07/28/2013 

Job ID GPSD-0590654 Job type Full-time Regular
Work country USA Position type Professional
Work city Research Triangle Park,NC Posted 03-Jul-2013
Travel 50% travel annually Job area Finance & Accounting (non consulting)
Business group Global Process Services Delivery Job category Other
Business unit Geo BTO Job role General
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
Seterus, Inc. is seeking a Legal Mediation Officer who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding. This may also include responding to a variety of inquiries or requests from customers (internal or external). Work content ranges from complex customer inquiries (via phone, fax or e-mail), data entry and retrieval, to highly complex analysis and problem resolution. Reviews and recommends improvements to business processes and procedures to ensure customer satisfaction and quality. Communicates and negotiates proficiently with customers and IBM personnel as needed. Customer solutions include the use of creative and innovative problem solving techniques. Has an in-depth understanding of and is able to fully articulate IBM’s loan fulfillment and administrative support process. Assumes additional responsibilities as needed.

Essential Functions
Adhere to strict timelines set forth by source, which could range from simple status updates to more robust loss mitigation research and resolution. Due to the sensitive nature of such escalations, Legal Mediation Specialist must be readily available to speak with customers/third-parties or provide urgent information and status updates as requested. This is a longer process than general loss mitigation. Maintain assigned loan population while staying in compliance and meeting production goals.

Skills
Environment:
Experience in at least one functional area within a wholesale, correspondent, or retail fulfillment center environment. Consistently displays a strong understanding of department activities, fulfillment processes, the loan origination regulatory environment, and systems functions.

Communication/Negotiation:
Excellent written and verbal communication skills to coordinate and exchange information within the fulfillment center. May interface with customers. Seeks and provides explanation, collects data, and verifies for completeness. Has an excellent understanding of the information processed. Maintains businesslike communications, conduct, and appearance, and otherwise demonstrates courteous, positive, and professional behaviors at all times. Communicates with IBM management and/or team members on a timely basis to exchange information regarding status of work, of potential or existing problems, and to provide assistance and suggestions.

Problem Solving:
Uses specialized procedures/techniques to manage loan documents in a timely and precise manner. Identify, understand, and resolve complex customer problems/issues. Requires excellent knowledge of inter-related department activities and processes. Expected to recommend solutions to problems and follow through to resolution. May also develop, refine, and/or update established standard processes and procedures as appropriate. Consistently exhibits the ability to resolve problems in a timely manner.
Required
High School Diploma/GED
At least 3 years experience in mortgage loan servicing and the banking industry
Readiness to travel 50% travel annually
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply here.

[ Reply to This ]        2211

 Case Resolution Manager 
 by Editor  07/22/13 
Location: CO 
Expires 08/03/2013 

Job Description

Case Resolution Manager(Job Number: 194199)


As a member of Kaiser Permanente Colorado’s team, you’ll be proud of the contributions you make every day. From our RNs, allied health professionals, and physicians to our financial, business, and IT experts, we work together to improve the health of our members, coworkers, and the communities where we work and live. Whether you join us in the metro areas of Denver and Boulder or in Front Range communities from Fort Collins to Pueblo, you’ll enjoy breathtaking natural beauty along with urban flair. The areas we serve offer something for everyone—historic districts, family neighborhoods, and access to some of the best ski resorts in the world. Prepare to be inspired.


Description

Manage the case resolution team including overseeing daily operations of all personnel, productivity, and quality. Provide ongoing guidance to ensure unwavering focus on understanding and resolving member issues. Monitor numerous member experience data reports and modify processes as required through root cause analysis. Create strong relationships with stakeholder departments and provide those departments with critical ME data including real-time data in some instances. Monitor and/or modify/create internal case resolution processes to assure that all Member Experience Guidelines are implemented consistently and with unwavering focus on the member. In addition, assures compliance with federal, state and other regulatory requirements and develops infrastructure, systems, programs, policies and procedures to assure compliance.

Essential Functions:
Oversees all daily operations of the Case Resolution Team including, interviewing, selecting, training, motivating, evaluating, counseling, disciplining and terminating in compliance with EEO/AA goals and personnel policies of the organization.
• Coaches, mentors, supervisors, leads and other key personnel to develop leadership and management skills.
• Manages productivity, budget, quality assurance, policies and procedures, staffing metrics.
• Ensures that all staff interactions are member centric showing empathy and compassion.
• Coaches and counsels staff on member centric behaviors and methods and /or arranges for ongoing coaching for staff.
• Develops strong relationships with key stakeholders: CPMG Physicians, Risk Management, Claims Leaders, Sales Executives.
• Manages new and on-going audits, surveys and reviews, and assures monitoring of, responses to and compliance with all legislative, regulatory and policy requirements for the handling of member issues.
• Oversees the ME and Compliance training program and any PI efforts.
• Develops and manages the case resolution department document management program.
• Oversees and monitors the complete end to end resolution of customer claims issues/ general/ quality of care issues from multiple intake sources and assures all internal Member Experience Policies are implemented.
• Manage and oversee all reporting and data collection needs specific to member experience issue resolution including root cause impacts for all customer segments and for regular and ad hoc reports for ME and compliance, such as reports including productivity, volume, performance metric, and real time issue management.
• Develop and maintain standardized and repeatable process for management and resolution of identified issues to ensure full and timely resolution.
• Develop and maintain a formal tracking and hand-off process between member experience and other functional areas that handle member issues.
Qualifications

Basic Qualifications:
• Four (4) plus years of management/supervisory experience in customer service, project management, operations, or human resources environment.
• One (1) plus years of demonstrated Performance Improvement Plan implementation.
• Experience executing an issue resolution / defect resolution process.
• Experience creating spreadsheet analysis of complex business situations i.e. productivity analysis, cost benefit analysis, volume analysis, etc.
• Experience creating and presenting various topics to leadership groups.
• Bachelor's degree in business administration, health care administration, liberal arts or related field.
• Process modeling / process re-engineering experience facilitating discussions across cross-functional groups.
• Excellent inter-personal relations and verbal communication skills required.
• Excellent conflict resolution and mediation skills with ability to secure action from persons not under their supervision.
• Excellent organization, planning, project, analytical and writing skills required.
• Proficient with Microsoft Excel, Word, PowerPoint and Visio.

Preferred Qualifications:
• Management experience in healthcare environment preferred.
• Master's Degree preferred.
• Certification in Lean, Lean/Six Sigma, or training in other PI principles i.e. act, PDSA preferred.
• Knowledge of legal, statutory and regulatory information and authority, especially with respect to health information preferred.
Primary Location: Colorado-Aurora-Waterpark I 2500 S. Havana St.

Scheduled Hours (1-40): 40

Shift: Day

Working Days: Mon - Fri

Working Hours Start: 8:00 AM

Working Hours End: 5:00 PM

Schedule: Full-time

Job Type: Standard

Employee Status: Regular

Employee Group: Salaried Employees

Job Level: Manager with Direct Reports

Job: Consulting Services / Project/Program Management (Non IT)

Public Department Name: Member Experience Department

Travel: No

Job Eligible for Benefits: Yes



External hires must pass a background check/drug screen. We are proud to be an equal opportunity/affirmative action employer.

Apply here.

[ Reply to This ]        2210

 Equal Employment Manager 
 by Editor  07/22/13 
Location: DC 
Salary: $123,758.00 to $155,500.00  
Expires 07/31/2013 

ob Title:Equal Employment Manager
Department:National Aeronautics and Space Administration
Agency:Headquarters, NASA
Job Announcement Number:HQ13B0070
SALARY RANGE: $123,758.00 to $155,500.00 / Per Year
OPEN PERIOD: Tuesday, July 16, 2013 to Tuesday, July 30, 2013
SERIES & GRADE: GS-0260-15
POSITION INFORMATION: Full Time - Permanent
PROMOTION POTENTIAL:15
DUTY LOCATIONS: 1 vacancy in the following location:
Washington DC, DCView Map
WHO MAY APPLY: This announcement is open to all qualified U.S citizens. This announcement combines a merit promotion and a competitive announcement in one advertisement. Applications will be accepted from status and non-status candidates. Status candidates, including NASA term employees eligible for conversion under the NASA Flexibility Act of 2004, will be considered under merit promotion procedures. Non-status candidates will be considered under competitive procedures.
JOB SUMMARY:
NASA, the world's leader in space and aeronautics is always seeking outstanding scientists, engineers, and other talented professionals to carry forward the great discovery process that its mission demands. Creativity. Ambition. Teamwork. A sense of daring. And a probing mind. That's what it takes to join NASA, one of the best places to work in the Federal Government.

The incumbent serves as the Director, Equal Opportunity and Diversity Management for NASA Headquarters, and is responsible for conceptualizing, developing, initiating, implementing and evaluating programs in equal opportunity, diversity and inclusion. The incumbent also advises all levels of Headquarters management on all matters related to these program areas, as well as on establishing and improving upon equitable employment systems as an agency business imperative. The Director, Equal Opportunity and Diversity Management reports to the Executive Director for Headquarters Operations, Mission Support Directorate; coordinates closely with the Headquarters Human Resources Management Division; and receives policy guidance from the Agency's Office of Diversity and Equal Opportunity (ODEO).

This position is being advertised at the full performance level.

KEY REQUIREMENTS

A one-year probationary period may be required
Position subject to pre-employment background investigation
A one year supervisory probationary period may be required.
DUTIES:
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Plans for the integration, management, and execution of the Headquarters' equal opportunity, diversity, and inclusion programs including long and short-term goals. This includes formulating and recommending actions necessary to resolve equal opportunity issues and creating awareness of equal opportunity concepts and programs. Evaluates and ensures EEO program compliance by evaluating organizational activities.

Directs and manages the mediation of complaints and other grieveable conditions, which includes: providing authoritative advice and counsel to management, key agency officials, and other equal employment employees; performing investigations; conducting strategic planning; modifying and developing policy and procedures; and promoting program awareness. Conducts presentations at seminars, symposiums, and conferences on prevention and resolution of conflicts and disputes.

Provides oversight and technical supervision to a staff performing work up to the GS-15 level. Responsible for furthering the goals of equal employment opportunity and diversity by taking positive steps to support the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in all areas under his/her supervision.

QUALIFICATIONS REQUIRED:
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Applicant must have one year of specialized experience equivalent to the GS-14 grade, which has equipped the applicant with the particular competencies needed to successfully perform the duties of the position described above.

Specialized experience includes: planning, organizing, directing, and evaluating the implementaiton and execution equal employment programs; providing technical counsel to management on equal opportunity programs and conflict resolution; developing conflict resolution and EEO policies and procedures; investigating and resolving equal opportunity and conflict resolution issues; and promoting program awareness activites to include speaking engagements.

U.S. citizenship is required.

Apply here.

[ Reply to This ]        2209

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