Senior Analyst North Africa, International Crisis Group
by John Ford
11/17/09
Location: Cairo, Egypt
International Crisis Group: Senior Analyst North Africa, Cairo Closing date December 1, 2009
Role: The successful candidate will work with other members of the Middle East team to research and produce reports on security, conflict, political, governance, human rights and social issues as these relate to Egypt, including its role in Israeli-Arab relations and the peace process. The senior analyst will carry out research and advocacy for Crisis Group from his or her base in Cairo. Extensive travel within the region is required.
Responsibilities: • Providing analysis and advice on the key issues linked to the political, social and security issues affecting Egypt, as well as Egypt’s role in the Israel-Arab peace process; • Conducting extensive field research into prevailing security, social and political conditions; • Proposing policy initiatives by the relevant governmental and non-governmental actors to address the underlying issues that feed grievances; • Preparing detailed reports and briefing papers setting out relevant research findings and policy recommendations.
Additional Qualifications:
Requirements: • Deep knowledge of and extensive contacts in Egypt with governmental and nongovernmental officials, media, and academia; • 5+ years of professional experience in conflict analysis, journalism, NGO, IGO, or government work related to Egypt in particular; • Excellent writing and analytical skills, good in summarizing vast amounts of written material; • Fluency in English or French, knowledge of Arabic highly desired; • Excellent writing and analytical skills.
How to Apply:
Applications should be submitted in English and include a CV, cover letter, and contact details of at least 3 referees. The cover letter should appear in the body of the email and describe relevant experience and motivation for the position. Further information on this and other vacancies can be found at: www.crisisgroup.org.
Please send applications by email to MidEast.vacancies@crisisgroup.org , including "Senior Analyst, North Africa" in the subject line.
After sending us your e-mail you will receive a response confirming receipt of your application. Please note that after that, only candidates selected for further consideration or interview will be contacted. No phone calls please.
Assistant Professor, Peace and Conflict Studies/Middle East
by John Ford
11/17/09
Location: UNC, Charlotte
Expires 01/31/2010
UNC, Charlotte: Assistant Professor, Peace and Conflict Studies/Middle East, Open until filled
University of North Carolina at Charlotte
Assistant Professor, Peace and Conflict Studies/Middle East
The Department of Global, International & Area Studies at The University of North Carolina at Charlotte invites applicants for a tenure track position in Peace and Conflict Studies, with a preferred concentration in the Middle East, at the level of Assistant Professor. The position begins Fall 2010; Ph.D. in a discipline appropriate to Peace and Conflict Studies is required at the time of appointment. Requirements for the position include training in the field of international conflict and conflict resolution and an ability to contribute to our Judaic and Islamic Studies programs. The successful candidate will have expertise in some or all of the following areas: the political, economic, and cultural consequences of violence; national and international responses to war and conflict; and the development of strategies to promote political and cultural communication, understanding, and reconciliation. Desired qualifications are a commitment to multi-disciplinary approaches to scholarship and teaching and the ability to provide courses on global-scale issues that will enhance the undergraduate International Studies curriculum and help form a foundation for future graduate programs in International Affairs and Global Studies.
Faculty members in the Department of Global, International & Area Studies will be expected to maintain regular high-quality publication, seek external funding, and to play an active role and teach courses that service our global and area studies curricula. They are also expected to advise students, contribute to the governance of the department and the university, and participate in the development of future undergraduate and graduate programs.
UNC Charlotte is located in the state’s largest metropolitan area and is a growing Doctoral-Intensive urban university with a commitment to interdisciplinary research and teaching. The university enrolls over 24,000 students. Established in 2009, the Department of Global, International & Area Studies currently offers multi-disciplinary majors in International Studies and Latin American Studies, as well as minors in those two programs, Holocaust, Genocide & Human Rights Studies, Islamic Studies, and Judaic Studies. The Department also offers a Master’s degree in Latin American Studies. The Department contributes to the university’s General Education program and has strong collaborative relationships with interdisciplinary programs and departments including Africana Studies, Anthropology, Communication Studies, Economics, Geography, History, Language and Cultural Studies, Political Science, Religious Studies, and Women’s and Gender Studies. The Department’s programs and student population reflect the diversity mission and goals of the College of Liberal Arts and Sciences. For more information about our department, see:http://gias.uncc.edu/.
Applications must be made on-line at: http://jobs.uncc.edu (click on “Faculty” under Vacancy Type). Please include a letter of application outlining your relevant experience for the position as described above and your ability to contribute to the mission of the Department, a complete CV, relevant syllabi, and contact information for at least three references. Three letters of recommendation specific to this job application, publication samples, and an official graduate transcript may be requested by the Chair of the Search Committee at a later date. Screening of applicants will begin December 15, 2009 and will continue until the position is filled.
UNC Charlotte strives to create an academic climate in which the dignity of all individuals is respected and maintained. Therefore, we celebrate diversity that includes, but is not limited to ability/disability, age, culture, ethnicity, gender, language, race, religion, sexual orientation, and socio-economic status. AA/EO
Search for Common Ground, Lebanon: Country Director, Closing date January 9, 2010
SEARCH FOR COMMON GROUND
Country Director - Lebanon Based in Beirut, Lebanon
Job Description/Announcement
The Organization Search for Common Ground (SFCG) is an international non-profit organization that promotes peaceful resolution of conflict. With headquarters in Washington, DC and a European office in Brussels, Belgium, SFCG’s mission is to transform how individuals, organizations, and governments deal with conflict - away from adversarial approaches and toward cooperative solutions. SFCG seeks to help conflicting parties understand their differences and act on their commonalities. With a total of approximately 400 staff worldwide, SFCG implements projects from 28 offices in 20 countries. SFCG’s programs are in Africa, Asia, Europe, Middle East, and the United States.
Summary of Position The Country Director - Lebanon will oversee management, implement and growth of a multi-faceted conflict transformation program in Lebanon. A central component of the job is working with diverse stakeholders who are often of opposing political views in what is a volatile political environment, while projecting SFCG’s commitment to being a balanced, unbiased organization in promoting positive, constructive and vibrant Muslim-Western relations. The key qualities needed in this position are a profound knowledge of Lebanon, and the ability to function as both a conflict resolver and social entrepreneur, who is able to develop and implement results-oriented solutions in a very difficult environment. The Director will be based in Lebanon. This position reports to the Director of the Partners in Humanity (PiH) Program, who is based in Washington, DC.
Responsibilities •Oversee the implementation of the conflict transformation program in Lebanon within the overall vision and goals of the organization •Oversee the establishment and management of new SFCG-Lebanon projects •Take responsibility for the financial management and health of the SFCG-Lebanon program, including fund raising, budget management, financial reporting and budget monitoring •Recruit, manage and evaluate SFCG’s program and project staff in Lebanon •Oversee ongoing capacity-building efforts of national staff members, particularly in areas of program and budget management •Monitor and evaluate the results achieved by the different projects and the program as a whole •Serve as SFCG’s representative in Lebanon •Work with public and private actors, the media and disadvantaged communities on furthering SFCG’s mission in Lebanon •Develop and maintain relationships with international and local practitioners, partner organizations, other NGOs, donors, clients, key government officials, etc. •Ensure compliance with donors' rules and requirements •Oversee the management of grants and budgets, and maintain regular reporting to supervisor •Identify new opportunities for SFCG involvement in Lebanon and in other Arab countries, as may be appropriate •Stay abreast of the international conflict resolution field to ensure that the program’s work remains innovative and professional •Maintain local administrative policies and procedures, ensuring that they comply with SFCG policies •Ensure a security and evacuation policy is in place •Be directly engaged in the continuing development of the organization, its mission and its staff, through the sharing of experience and knowledge, particularly contributing to its Institutional Learning efforts
As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above key duties.
Qualifications
Essential •At least five (5) years of experience in international relations, peace-building, development, journalism and/or related fields, including democracy and governance issues, and civil society strengthening •Bachelor’s degree in a related area required (Master’s degree preferred) •Extensive experience working in and/or knowledge of Lebanon and the political, social and cultural issues affecting the region •Knowledge of and experience in conflict resolution, negotiation and mediation •Significant experience in project management at a high level in a non-profit environment •Experience with budgeting, project development, fundraising, proposal and report writing, and grants management •Demonstrated financial management and program administration experience •Ability to successfully manage and inspire a team in the field of conflict resolution, international development or related fields •Excellent managerial skills, interpersonal and networking skills, as well as the ability to conduct professional working relationships •Dynamic leader with creative problem-solving skills •Knowledge of major donor rules and regulations, and the ability to manage and prioritize multi-donor funding •Proven ability in convening and facilitating multi-party meetings and ongoing dialogues •Experience in setting up and managing monitoring systems and initiating regular evaluations of the program •Ability to work with people at all levels, ranging from high-level officials to community leaders •Exceptional communication and interpersonal skills •Written and oral fluency in both English and Arabic •Ability to function as a social entrepreneur •A team spirit
Additional Qualifications:
Desirable •Proficiency in French
How to Apply:
To Apply: Please send a cover letter and current resume to employment@sfcg.org or fax to 001 (202) 572-6287 with the subject heading: Country Director - Lebanon. Please be sure to include projected start date, and to mention you found this posting on Idealist. Position is open until filled.. No phone calls please. Only applicants invited for an interview will be contacted. Please see our web site www.sfcg.org for full details of our work.
I am pleased to inform you that JAMS International ADR Center has an opening for a three-month internship position in Rome to provide general support to our International Division. In particular, we are looking for a reliable and proactive person, knowledgeable in ADR and with superior writing skills, to work with a team of three people, under Prof. Giuseppe De Palo’s supervision, to:
i) help the international team draft EU/World Bank-funded tender proposals; ii) assist in the organization of international projects’ events (workshop, training courses and conferences); and iii) conduct research in the field of ADR.
The internship will begin on January 18, 2010 and end on April 16, 2010. To help defray costs, ADR Center is offering a scholarship of 500 Euro per month. The deadline for applying is December 1, 2009. CVs can be sent to my attention, and I will respond no later than December 11, 2009.
I would greatly appreciate if you could circulate this notice to people who might be interested.
Location: The Peninsula Conflict Resolution Center, San Mateo, CA
Salary: $38,000 - $42,000, DOE, plus competitive benefits package including medical and dental insurance and generous paid holidays.
Expires 01/31/2010
Mediation Case Manager Full time/Exempt
The Peninsula Conflict Resolution Center (PCRC), a non-profit organization serving San Mateo County, fosters collaborative engagement by bringing people together, facilitating conversation and building these skills in our community. PCRC is seeking a skilled, committed and compassionate individual to serve as a Case Manager in our Mediation Program. To learn more about the Mediation Program please visit us at www.pcrcweb.org.
Reporting to the Manager of Mediation Programs, the Case Manager is responsible for managing mediation cases and overseeing the delivery of mediation services in a range of conflict situations involving individuals and families. As part of this role, the Case Manager assists in supervising and supporting volunteers and ensuring program quality. This is a vital position in PCRC’s core service area.
PRIMARY RESPONSIBILITIES • Oversees all aspects of cases involving individuals and families referred to or exploring the use of PCRC’s community and family mediation services. • Follows a case development process to assess conflict situations, explain PCRC services and support parties in deciding whether to participate in mediation. • Assigns volunteers to cases and supervises them as they provide case development and mediation services. • Supports volunteers in their skill development by giving feedback, helping with volunteer training and providing other volunteer management assistance. • Uses excellent communication and mediation skills in all aspects of service delivery. • Maintains timely and accurate case data in the case management database. • Works with the Manager of Mediation Programs to monitor program quality and compile reports. • Participates on PCRC’s Mediation Team.
QUALIFICATIONS Bachelor’s degree in a related field, or equivalent experience. Training or skill in conflict resolution, and support for mediation concepts and philosophy. Excellent communication skills, both written and verbal (superior telephone skills are vital). Experience and skill working with people from diverse backgrounds including age, culture and professional background. Training in skills necessary for understanding and working with families in conflict. Ability to maintain confidentiality, neutrality and professionalism in emotionally charged situations. Ability to effectively manage many tasks simultaneously, respond quickly to requests and meet required deadlines. Organized, efficient and collaborative style of work. Proven ability to supervise and support volunteers. Proficient in basic computer uses including data management and reporting. Experience working with families in a community-based or social service agency is desirable. Knowledge of San Mateo County is desirable. Spanish language skills a plus.
COMPENSATION
$38,000 - $42,000, DOE, plus competitive benefits package including medical and dental insurance and generous paid holidays.
TO APPLY
Please submit cover letter and resume via email, fax, or mail to: Janelle Lamb jlamb@pcrcweb.org Peninsula Conflict Resolution Center 1660 South Amphlett Boulevard, Suite 219 San Mateo CA 94402 - FAX (650) 513-0335
EOE -- We Strive for a Workforce as Diverse as the Community We Serve
*********************************************************************** Jennifer Bullock Executive Director
Peninsula Conflict Resolution Center 1660 So. Amphlett Blvd., #219 San Mateo, CA 94402
The successful candidate will have a PhD or other terminal degree. Additionally, the candidate must have excellent negotiation, communication, organization, and problem-solving skills, and be able to facilitate an informal mediation process. The ombudsperson assists faculty and staff in problem-solving and conflict resolution such as a dispute with a supervisor or a conflict between employees, by listening impartially and supportively, offering resources and information, and helping people develop options. The successful candidate must have a record of successfully collaborating with individuals at all levels of an organization, as well as with people of diverse cultures and backgrounds. The candidate must have at least five years of relevant job experience. Preference will be given to candidates who have experience in higher education and understand multiple aspects of university life, operations, and governance. Further, the candidate should be able to demonstrate excellent problem-solving skills and the capacity to gather and analyze information, and as necessary, help the inquirer develop appropriate options and action. Current tenured faculty will be allowed to retain tenure status. The position of Ombudsperson reports to the Chancellor and will serve as a neutral and impartial dispute resolution practitioner whose major function is to provide confidential and information assistance to faculty and staff consistent with State and Federal laws.
To apply: Send a resume and cover letter describing your qualifications for this position. Also include examples of how your experience and credentials fit the job requirements. Send your resume or questions electronically to Dr. David A. Patterson, 224 Henson Hall, Knoxville, TN 37996 or email to: dpatter2@utk.edu. Applications received by December 15, 2009 will receive first consideration. Subject line should read: OMBUDSPERSON APPLICATION.
Application Information
Postal Address:
Dr. David A. Patterson University of Tennessee, Knoxville 224 Henson Hall Knoxville, TN 37996
The University of South Carolina College of Social Work invites applications for the Isaiah DeQuincey Newman Endowed Professorship. This professorship provides the University of South Carolina and the citizens of South Carolina the opportunity to continue Dr. Newman's mission to promote the causes of peace and social justice.
The I. DeQuincey Newman Professorship was established in 1994 in remembrance of Reverend Newman, known throughout the state and nation as a champion of civil rights, social justice, and peaceful social change. He was a strong advocate of human services, particularly in behalf of low-income, minority populations. In 1983, he was elected to the South Carolina Senate and became the first African American to serve in that body since Reconstruction. In 1984, upon recommendation from the College of Social Work, he was awarded the Honorary Degree of Doctor of Humane Letters by the University of South Carolina.
The College of Social Work is a premier setting to advance the health and social well-being of vulnerable populations through transdisciplinary, community-engaged teaching, research, and service. Its academic offerings include BSW, MSW, and PhD programs. The University of South Carolina spans an eight campus, fully-accredited system, and is designated by the Carnegie Foundation for the Advancement of Teaching as a "very high research activity" institution with "community engagement" distinction.
Candidates for the position will be expected to maintain a strong record of extramural funding for research on issues related to social justice. Transdisciplinary collaborations with faculty of the College of Social Work and other academic units are expected. Community engagement is expected as well.
The successful candidate must have a doctoral degree in social work or related field; a demonstrated record of transdisciplinary, community-engaged research and teaching in promoting the causes of social justice; and significant or promising accomplishments in obtaining extramural funding. Qualifications must be commensurate with the rank of associate professor or professor.
Salary: Highly competitive.
How to apply: Applicants should submit electronically a letter of application, curriculum vita, and three letters of reference to
http://cosw.sc.edu/facultysearch <http://cosw.sc.edu/facultysearch> . Inquiries about this position may be made to Dr. Terry Wolfer, Chair, Faculty Recruitment Committee at terry.wolfer@sc.edu or by phone at (803) 777-9486. The search committee will review applications immediately and continue until the position is filled.
The University of South Carolina is an affirmative action/equal opportunity institution. Women and minorities are encouraged to apply.
Religious Studies: Hardt-Nickachos Chair in Peace Studies. The Center for the Study of Religion and Conflict at Arizona State University invites applications and nominations to fill a newly established chair in peace studies at the rank of associate or full professor. This position is part of a broader peace studies initiative at ASU made possible by a generous donor whose life has been devoted to the cause of peace. The successful candidate will be an established or emerging leader in the area of peace studies, whose work explores the religious dimensions of conflict and conflict resolution. Possible areas of expertise include nonviolence, transitional justice, reconciliation, conflict resolution, or other approaches to peace building. Disciplinary background is open to any field in the humanities or social sciences and will determine the appropriate tenure home. The individual will work in the Center for the Study of Religion and Conflict to advance research and teaching initiatives at the intersections of religion, conflict, and peace. (For information about the Center, go to
http://www.asu.edu/csrc.) <http://www.asu.edu/csrc.)> Required qualifications include: a Ph.D. in history, religious studies, political science, or related discipline; distinguished record (appropriate to rank) of research, creative scholarship and teaching on the intersections of religion, conflict, and peace; demonstrated commitment to interdisciplinary conversations; and expertise in one or more regional settings where religion is a central factor of violence, civil strife, or conflict. Practical peace-building experience, working with NGOs, IGOs, governments, or other peace building institutions is desirable. Please send a cover letter, curriculum vitae, two writing samples, and the names and contact information of three references to: Chair, Peace Studies Search Committee, Center for the Study of Religion and Conflict, Arizona State University, P.O. Box 870802, Tempe, Arizona 85287-0802. Review of applications will commence on December 1, 2009 and will continue until position is filled. Appointment will begin in August 2010. Arizona State University is an Equal Opportunity, Affirmative Action Employer and strongly encourages applications from women and minorities.
Conflict Resolution: Georgetown University's M.A. Program in Conflict Resolution is seeking a one-year, (10-month) full-time contract Visiting Assistant Professor for the 2010-2011 academic year. Candidates should be qualified to teach courses in conflict resolution theory and research methodology, in addition to one or more specialized conflict resolution process or sectoral areas. To review the complete position description, visit
International Relations: Assistant Professor of International Negotiations & Conflict Resolution, Monterey Institute of International Studies, Monterey California. Under general supervision of the GSIPM Dean, the person selected for this position will teach core classes in international negotiation, conflict resolution and mediation. Additionally he/she will lead advanced training seminars and simulations geared toward an internationally diverse graduate student population. The Professor should be proficient and have experience in the cross-cultural, international, and language dynamics as variants impacting negotiation, conflict resolution and peacebuilding. Applicants must have a Ph.D. Salary is commensurate with academic qualifications and experience. Requirements: in evaluating the record and potential of candidates for appointment, primary consideration is given to the following: teaching ability, as evidenced by appropriate references, student evaluations and recommendations of peers; professional competence, as evidenced by the candidate's educational record; scholarly activities such as publications, research and papers presented at professional meetings; and reputation among peers in the field of specialization; personal attributes, such as integrity, initiative, breadth and focus of intellectual interest, and willingness to advise and assist students and participate in Institute activities. Quality in teaching is the first and most important responsibility of all Monterey Institute faculty. Education and experience: prior teaching experience is essential including the design, introduction, and management of relevant bilateral and multilateral negotiation and mediation simulations. International experience working in the policy arena is highly desirable. Knowledge of various conflict resolution mechanisms, international law, and practical experience relevant to these various subject areas is important. Assistant professor: normally, the possession of the doctorate, the equivalent professional experience, or the highest degree available in the candidate's field of specialization; demonstrated competence in teaching; high standards of scholarship; and promise of growth and development in the professional field; OR The possession of the doctorate, the equivalent professional experience, or the highest degree available in the candidate's field of specialization; at least five (5) years' experience in significant teaching at the college level, in research in an equivalent professional organization, or experience in academic administration; and a superior record of scholarship and professional accomplishment. Please visit
Schedule: Part-Time Regular, 32 hrs/week, Day shift. Education/Licensure/Certification: Bachelor's degree required. Masters degree in business, health care, public administration or related field desired. Position Summary: The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff and providers a conflict management program to resolve patient/ provider healthcare disputes early and quickly thereby improving patient safety and reducing the costs of health care dispute resolution. Serves as a trusted and informal information resource, communication channel, complaint handler, facilitator, consultant and practitioner for dispute resolution. Acts to seek fair and equitable solutions to patient/provider problems and for suggesting dispute resolution processes for addressing and managing conflicts and for policy and procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients and providers. Qualifications: Extensive (usually 10+ years) progressive experience in clinical or management roles in a health plan or multifaceted health care system desired. Clinical or hospital/healthcare background (usually 10+ years) required. Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment. Evidence of having taken and passed a 40 hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment. Demonstrated ability to work with difficult situations with multiple interests/parties involved. Demonstrated analytical/data management skills. Demonstrated program development expertise (strategic direction, workplanning, communications, implementation). Demonstrated excellent written and presentation communication skills. Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building. Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities. Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations. Preferred Qualifications: Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice). Knowledge of KP preferred. Duties: Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program. Establishes annual workplan and performance metrics to demonstrate program effectiveness, including but not limited to: patient and provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources and the promotion of patient safety initiatives. Develops and implements an on-going communications program, including informational materials for patients and family, staff training and awareness building and materials for external audiences. Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential and informal assistance to patients and providers in resolving patient care issues, which includes the following. Receives inquiries for dispute resolution, listens impartially and questions the patient/staff to help put the problem into perspective. Conducts informal fact-finding and gathers information, including any general background information that may be helpful to understand the overall context of the dispute and assesses the overall gravity of the situation, and meets with the parties to discuss issues. Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute,. Serves as an impartial and independent third party for clients, focusing upon patient care issues Facilitates contact with other appropriate local/regional departments as necessary (e.g. Legal or Member Services). Collaboration and Problem Solving: Develops collaborative relationships within the MedicalCenter and Regional departments to provide and facilitate a fair, open and creative atmosphere. Provides feedback to senior management by tracking and analyzing types of patient and provider concerns, and in collaboration with appropriate stakeholder groups. Identifies opportunities for improvement to policies and practices which contribute to systemic conflicts, concerns and complaints. Provides internal consulting services to providers on communication and dispute resolution strategies, designed to improve individual and organizational effectiveness. Analysis and Reporting: Maintains data set to support the evaluation of the effectiveness of the program. Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints. Identifies and informs upper management of patterns and trends affecting patient care. Knowledge Management: Actively participates within the KP patient safety/risk management community, by sharing successful practices and disseminating learnings (in collaboration with Regional and National Risk Management functions). Establishes and maintains external network of Ombudsman professionals to foster on-going program improvement and 'up-to-date' information. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP's code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors. Kaiser Permanente is an AA/EEO Employer
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Staff members of the United Nations Secretariat must fulfill the lateral move requirements to be eligible to apply for this vacancy. Staff members are requested to indicate all qualifying lateral moves in their Personal History Profile (PHP) and cover note.
Remuneration Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered. More Info
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Responsibilities Under the general guidance of the United Nations Ombudsman and under the immediate supervision of the Director of the Ombudsman’s Office, the Senior Conflict Resolution Officer will identify systemic issues through a cross-cutting review of employment-related cases of UN staff and related personnel in peacekeeping missions and make practical recommendations for systemic change; service complex and sensitive cases; act as focal point for queries, consultations and requests from relevant components of the administration of justice system on peacekeeping related issues; share best practises and lessons learnt with the regional Ombudsmen in peacekeeping areas. Specific responsibilities will include: 1) - Conduct a cross-cutting review of all cases from peacekeeping missions in order to identify systemic issues. Identify and analyse organisational policies and procedures that generate employment-related issues in peacekeeping operations and interpret trends. Develop a network of relevant stake holders that will contribute to the analysis and resolution of systematic issues that have been identified across peacekeeping missions. Provide regular reports with practical recommendations for systemic change. Liaise with relevant departments to promote, effectuate and monitor change based on the systemic issues and recommendations identified. Draft relevant sections in the annual report to the General Assembly on the activities of the Ombudsman pertaining to systemic issues and provide other inputs as requested. 2) - Provide ombudsman services to peacekeeping personnel, in particular in complex and sensitive cases to achieve informal resolution of conflicts at an early stage. Explore with staff members and related personnel their options and different avenues open to them, taking into account the rights and obligations existing between the Organization and staff members or related personnel, including the provision of advice, counsel and coaching. Undertake informal, independent, fact finding, as required, on issues brought to the attention of the office. Undertake missions to provide on-site ombudsman services. 3) - Act as a focal point for queries, consultations and requests from components of the administration of justice system on peacekeeping related issues. Assist the Director in handling requests for information and coordination from the regional ombudsmen in peacekeeping operations and ensure the identification and sharing of best practices and lessons learnt. Contribute to the improvement of standard operating procedures for the regional peacekeeping branches of the Office to ensure consistent case handling procedures. Assist the Director in ensuring consistency in all matters pertaining to the administration of the regional ombudsmen branches in peacekeeping areas, including the finalization of annual budgets for these offices. Liaise with other regional Ombudsmen offices. 5) - Perform other duties as assigned.
Competencies Professionalism - Knowledge of U.N. mandates and relevant policies and procedures.Demonstrates professional competence to provide seasoned effective specialized advice to UN staff and related personnel in a broad range of work-related disputes. Able to identify underlying systemic issues and to link them with the organization's policies and procedures in order to impact change. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather personal concerns. Remains calm in stressful situations. Judgement/Decision making - Demonstrates problem-solving skills and the ability to act impartially, independently and with complete confidentiality and integrity in the informal setting of employment-related dispute. Gathers relevant information before making a decision. Demonstrates alternative conflict resolution skills, in particular a sound knowledge of facilitation, negotiation and mediation. Leadership - Serves as a role model that other people want to follow. Establishes and maintains relationships with a broad range of stake holders to understand needs and gain support. Able to contribute to the improvement of policies and operational objectives by drawing on expert knowledge of ombuds issues and organizational structures in theory and practice. Provides leadership and takes responsibility for incorporating gender perspectives into substantive work; commitment to the goal of achieving gender balance in staffing. Client orientation - Identifies visitors' needs and develops appropriate solutions with them. Establishes and maintains productive relationships with visitors. Creates a safe, confidential environment in which people can talk and explore possible actions without fear for repercussions. Shows respect and compassion for individuals. Teamwork - Operates effectively across organizational boundaries and in a team.. Solicits input by genuinely valuing ideas put forward by others. Is willing to learn from others. Establishes and maintains effective working relationships in a multi-cultural environment with sensitivity to and respect for diversity and gender balance.
QUALIFICATIONS
Education Advanced university degree (Master’s or equivalent) in alternative dispute resolution, international relations, political affairs, human relations, law, management or other relevant discipline. A first level university degree with a relevant combination of academic qualifications and extensive experience in relevant fields may be accepted in lieu of the advanced university degree. Training in alternative dispute resolution is an asset.
Work Experience Ten years of progressively responsible professional experience, in particular in the field of dispute resolution, organizational management, law or international relations, including three at international level or in an international organization. Experience in the informal resolution of conflicts or disputes is highly desirable. Experience in a UN field mission and/or with the Department of Peacekeeping Operations and/or the Department of Field Support is highly desirable.
Languages English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English and in a second UN language is required.
Other Skills Knowledge of U.N. mandates and relevant policies and procedures is desirable.
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). English and French are the two working languages of the United Nations Secretariat.The United Nations Secretariat is a non-smoking environment.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE ACCEPTED.
How to apply
All applicants are strongly encouraged to apply online as soon as possible after the vacancy has been posted and well before the deadline stated in the vacancy announcement. Because applications submitted by United Nations (UN) staff members are considered first, provided the eligibility requirements set out in ST/AI/2006/3 are met and the application is submitted in a timely fashion, staff members should apply within 15-day or 30-day mark.
Online applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please go to “My UN” page and check the status of your application by clicking on “View Application History”, and resubmit the application, if necessary.
To start the application process, applicants are required to register by opening a "My UN" account. Go to Login, and Register as a User. Fill in the form and choose a User Name and Password.
After opening the account, applicants may apply for vacancies using the Personal History Profile (PHP) provided. Once the PHP has been completed for a particular vacancy, it can be saved and used for future applications. The PHP may be up-dated, when necessary, for future applications.
In completing the PHP, please note that all fields marked with an asterisk must be completed.
UN staff members must submit scanned copies of their two latest Performance Appraisal System (PAS) reports at the time of application to the appropriate Human Resources Office (HRO)/Personnel Office (PO) to the email address below, clearly indicating the vacancy announcement number. In case you have no access to the digitizing equipment, please submit hard copies of the two latest PAS reposts to the relevant HRO/PO via fax.
The Human Development Network (HDN ) of the World Bank devises promising new policy approaches in the fields of education, health, HIV/AIDS, nutrition, population, and social safety nets to better invest in people’s human welfare in low, and middle-income countries.
The Network also manages the Bank’s relationship with global partnerships and alliances in the human development arena; serves as the Bank’s global and national coordinator for H1N1 and other pandemic-flu-related work; supervises the majority of Bank impact evaluations of HD projects and programs; and is also home to the largest concentration of donor Trust Funds within the Bank. In addition, HDN houses the Secretariat for the Education For All: Fast Track Initiative.
In this context, HDN is seeking a Communications Officer, Level GF, to join the HDN Communications Team currently comprised of two senior communications staff.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 3 year renewable term appointment.
Duties and Accountabilities
The Communications Officer’s overall responsibilities will be to work with the HDN Communications team to raise the profile of the Network’s contribution to achieving better human development results, in keeping with the transformational promise of the 2015 Millennium Development Goals, and the Bank’s middle-income country agenda.
Specific duties may include the following:
• Within the HDN communications strategy framework and overall objectives, planning, designing, executing, and monitoring and evaluating the impact of complex communications strategies, activities, and campaigns about the Network’s work.
• Determines the types of information and communications activities that are best suited to addressing issues or problems and identifies relevant information sources.
• Writes and/or oversees the preparation, production, and dissemination of both routine and complex outreach products (e.g., briefing notes, backgrounders, news releases, op-eds/articles, presentations, Q&As, websites, speeches, etc.) that promote the strategic and timely flow of information and key messages about HDN and the Bank, their policies and operations to key internal and external audiences.
• Initiates and sustains effective relationships with key internal and/or external constituencies (especially including policymakers in client governments, donor countries, parliamentarians, civil society and private sector groups in both North and South, global and national media, etc.).
• Identifies opportunities for and forges strategic partnerships both inside and outside the Bank to improve dialogue and outreach and to strengthen the overall effectiveness and image of the Network and the Bank.
• Monitors and analyzes current events and public and press opinion with a view to risk management. Advises HDN staff on emerging trends or new issues in the development media or external constituencies that may affect the operating environment of the Network or the wider Bank. Also helps to determine appropriate strategic responses.
• Frequently contacts internal and external target audiences on Network and Bank policies and positions that are sometimes complex and/or sensitive, via media briefings, conferences, etc. Routinely gives presentations and/or represents the Network and the Bank at external events of small-to-medium-sized target groups.
• Oversees planning, coordination, scheduling and logistics, often across multiple teams, for press briefings, major conferences and seminars, public or broadcast appearances, and other communications-related activities sponsored by the Network or the Bank. May assign work and provide guidance to others charged with developing various communications products for specific campaigns.
Selection Criteria
• Thorough knowledge of and practical experience in a full range of communications approaches, tools, and methodologies essential to planning, executing, and monitoring communications strategies – e.g., campaign management, media operations, social marketing, opinion research, audience outreach, message targeting, and so on. Ability to plan and successfully implement a comprehensive communications program in support of defined objectives.
• Proven planning and organizational skills. Strong conceptual and research/analytical skills, with the ability to think strategically and rapidly respond with authoritative recommendations.
• Excellent oral, and written communications, and presentational skills. Spoken and written fluency required in English. Proficiency in another language a plus.
• Strong computer skills; ability to use standard Bank technology, e.g., Word, Lotus Notes, PowerPoint, Internet, Excel, etc. Experience writing, editing, and producing for the Web (basic knowledge of HTML and other multimedia abilities) desirable.
• Effective interpersonal skills; demonstrated political awareness and diplomacy in managing sensitive issues with key audiences and the ability to work effectively with internal/external partners in a multicultural environment.
• Adroit understanding of the Human Development Network and the issues inherent in its work, its policies and operations; up-to-date knowledge of current development topics and issues, and ability to identify communications-related risks and opportunities in an international environment
• Minimum Education: MA/MS (Communications, International Relations/Public Affairs, Journalism, Marketing, Political Science, or other related field.)
• Minimum Years of Relevant Experience: MA degree and a minimum of 5 years' relevant experience in one or more professional disciplines, or a Bachelors degree in a relevant field and 10 years of relevant experience.
The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.
Location: The Center for Conflict Analysis and Prevention
Expires 01/31/2010
UNITED STATES INSTITUTE OF PEACE
Program Officer - CAP
Tracking Code
201003
Job Description
The Center for Conflict Analysis and Prevention seeks a Program Officer. The Program Officer will perform the following duties:
Design and implement projects relating to the prevention, management, and resolution of conflict in Pakistan and South Asia.
Help design and implement projects that explore the complex nexus between conflict prevention, conflict resolution and comparative democratic change.
Conduct research for publication.
Organize policy-oriented workshops and conference.
Participate in operational and/or field-based conflict prevention projects.
Represent the Institute at relevant meetings.
And other duties as assigned.
Required Experience
The successful candidate will have sound knowledge of international affairs and/or the disciplines of conflict management.
A combination of research and operational experience is strongly preferred.
A PhD with some post-doctoral relevant experience or an MA with at least three years of relevant experience is required.
Demonstrated expertise relating to Pakistan and South Asia.
Clear capacity to link theory and practice.
Excellent writing and oral communications skills.
Ability to work independently and yet collegially with staff, external organizations.
Additional qualifications desired include: (a) expertise in ethno-religious conflict and political reform and (b) skill in a foreign language germane to the area and (c) experience working on the prevention of violent conflict.
Candidates should also demonstrate strong computer and budget planning skills.
Review of applications will begin immediately and will continue until the position has been filled. The appointee will assume the position at the earliest feasible date after selection.
Salary is commensurate with qualifications and experience. Benefits include an excellent retirement program, health and dental insurance, life insurance, annual and sick leave programs, flexible spending accounts, etc.
Employment with the U.S. Institute of Peace is not employment with the U.S. government.
If you are having problems submitting your online application, please send an email to support@silkroadtech.com. Do not send resumes or attachments to this email address.
If you have questions about this position please send an email to recruitment@usip.org. Do not send resumes or attachments to this email address.
We seek a motivated young professional to provide support to the Rule of Law Program's work on Afghanistan. The Rule of Law Program is undertaking a series of programs intended to help reestablish the rule of law in Afghanistan, including efforts to reform the judicial system and address past abuses. The Institute also hosts the Afghanistan Working Group, the premier forum for Afghanistan-related policy dialogue in Washington, DC. The Program Assistant will support the activities of the Rule of Law team in Washington and Kabul.
Primary Responsibilities:
Coordinating meetings and conferences.
Making travel arrangements and preparing expense vouchers.
Tracking and managing budget expenditures.
Preparing and monitoring contracts; maintaining office files and performing other related duties.
Coordinate Afghanistan Events and work with the Director of Afghanistan on the Institutes ROL projects
Arrange travel for speakers.
Maintain a contacts database
Maintaining and updating ROL Afghanistan projects on USIP’s website
Occasionally writing up meeting minutes that may be published as USIP PeaceBriefs.
Required Experience
Applicants must be U.S. citizens or be nationals of countries currently allied with the United States in a defense effort, (as determined by the Office of the Assistant Legal Adviser for Treaty Affairs, Department of State).
Qualified candidates will have at least a BA degree in international relations or a related field.
Candidates should demonstrate strong computer skills (Macintosh preferred) in word processing, database, spreadsheet, HTML, and Internet navigation.
Strong organizational skills; multitasking abilities; familiarity with budgets; ability to work independently; and strong interpersonal and communication skills.
Experience with organizing conferences and meetings, including writing up their proceedings, and arranging international travel are highly valued.
Background in Afghanistan and knowledge of Dari/Pushtu and/or prior travel to the region is desired.
Salary is commensurate with qualifications and experience. Benefits include an excellent retirement program, health and dental insurance, life insurance, annual and sick leave programs, flexible spending accounts, etc.
Employment with the U.S. Institute of Peace is not employment with the U.S. government.
The term of this position is through September 30, 2010 with the possibility to renew depending on funding.
Due to the high volume of resumes received we will only contact those who are selected to interview.
If you are having problems submitting your online application, please send an email to support@silkroadtech.com. Do not send resumes or attachments to this email address.
If you have questions about this position please send an email to recruitment@usip.org. Do not send resumes or attachments to this email address.
Tracking Code: 216827-927 Mercy Corps works almost exclusively in high-risk conflict and post-conflict environments. We currently have programs in more than 40 countries; the vast majority of these (73%) fall into the category of fragile or critically weak states. Helping people find ways to break the cycle of violence and promote peaceful change is at the heart of Mercy Corps’ mandate. Our approach is built on three core foundations. First, we work with local leaders and communities in conflict-affected societies to help them gain the tools and skills they need to re-establish trust and rebuild relationships. Second, we help our local partners implement development programs that address the underlying issues that are fuelling violence, such as competition over scarce natural resource, youth unemployment, or poor governance at the local level. Third, we actively seek to measure the impact of our programs, learn which approaches work (and which do not), and disseminate our findings to the broader development and policy community. GENERAL POSITION SUMMARY The Program Officer will work closely with the Mercy Corps CMG Director and team to help develop and implement programs that blend negotiation and peacebuilding training with development programming. Together with Mercy Corps field teams, the Program Officer will help to design new initiatives and programs, develop competitive proposals for submission to donors, ensure that programs are meeting high standards for technical quality, and play an active role in disseminating lessons learned. While substantive and regional focus areas are open, Mercy Corp is expanding its portfolio in the area of natural resource competition and/or environmental conflict, and skills in these areas will be viewed as competitive. ESSENTIAL JOB FUNCTIONS
Program/Proposal Development Work closely with team members in headquarters and the field to design new projects and pre-position for program development opportunities that build on our strength in negotiation and peacebuilding/natural resource management. Assist in writing, reviewing and editing proposals with a specific focus on incorporating best practices in conflict management training approaches and methodologies into development programs. Cultivate and nurture donor and peer relationships that will strengthen our program development efforts.
Design and Delivery of Training Programs Work closely with MC-CMG team members and field teams to design and deliver locally appropriate/field-based training in a broad range of sectors related to conflict management, including negotiation (interest-based and other approaches, as appropriate), mediation, reconciliation, early warning, and peacebuilding/conflict project design. Program Quality Help the MC-CMG team provide technical support to the field, with a specific focus on: 1) providing negotiation, reconciliation, and peacebuilding training to Mercy Corps field teams, local partners, and program participants; and 2) supporting effective interventions in the area of reducing conflict over natural resources. Help the MC-CMG team gather, refine and disseminate tools in these areas, such as training presentations and manuals, teaching notes, best practices and lessons learned, program examples, and monitoring and evaluation tools. Representation and Outreach Actively engage in developing internal and external networks and relationships in order to disseminate information on Mercy Corps conflict management programs, best practices and lessons learned related to conflict and peace building development. Present at various meetings, academic events, conferences, media forums and other events. Organizational Learning As part of Mercy Corps’ agency-wide Organizational Learning Initiative, all team members are responsible for spending 5% of their work time in formal and/or non-formal professional learning activities.
Accountability to Beneficiaries Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects SUPERVISORY RESPONSIBILITY The position has supervisory responsibility over interns and/or volunteers ACCOUNTABILITY Reports directly to: Director of Mercy Corps CMG Works directly with: Mercy Corps-CMG Team and field teams.
KNOWLEDGE AND EXPERIENCE MA/S or equivalent in International Development, International Relations, International Law, Conflict Management, Negotiation or related field required.
Strong familiarity with a broad range of negotiation and peacebuilding training methodologies, including interest-based negotiation methodologies and approaches to reconciliation preferred.
Strong familiarity with both the theory and practice of natural resource management and environmental conflict preferred.
3- 5 years experience working in these areas required, with demonstrated experience in field settings (preferably conflict and post-conflict settings) preferred.
Superior writing and analytic skills required, with a track record of successful writing/analysis on proposal or grant development preferred.
Willingness and ability to travel frequently to Mercy Corps project sites and field locations, including traveling to insecure environments, required.
Proficiency in a foreign language preferred.
SUCCESS FACTORS
Ability to demonstrate a winning track record in program development
Exceptional writing skills and attention to detail
Strong negotiation and peacebuilding training skills
Strong familiarity with natural resource management and environmental conflict
Willingness to take initiative and contribute to team efforts.
Strong interpersonal and cross-cultural communication skills.
Ability to multi-task, set priorities, and work under tight deadlines within a complex team.
Awareness and sensitivity to international development issues and diverse cultures.
Commitment to the values and mission of Mercy Corps.
LIVING CONDITIONS/ENVIRONMENTAL CONDITIONS This position is based in Washington DC. It will require frequent (up to 40%) travel to the field where living conditions may be exceptionally rugged. When in the field the team member will need to able to work in remote settings and possibly over weekends and/or evening as required by the schedule. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all in-country venues.
MWI is expanding its panel of employment mediators for national clients. MWI’s neutrals already cover the United States on a regional basis. This new effort is focused on providing local mediators in every major city in the country. MWI is reaching-out to experienced mediators with approximately five years of full-time mediation experience and 100 employment mediations. Interested professionals are asked to fill out an application that covers background, experience and mediation style. The application is available at <www.mwi.org/workplace/application.doc>. For more information about MWI's Employment Mediation Services, please contact Tad Mayer, MWI Director of Commercial & Facilitation Services at <tmayer@mwi.org> or 617-973-9739 x26.
Director, Competition not Conflict Project, University of Oregon School of Law
by John Ford
11/05/09
Location: Eugene, OR
Salary: $55,000 - 65,000 with a generous benefits package
Expires 12/01/2009
Director, Competition not Conflict Project Law Posting: 9272 Location: Eugene Closes: Open Until Filled
Job Title: Director, Competition not Conflict Project Job Location: University of Oregon School of Law Reports to: Associate Dean for Student and Program Affairs and Director of ADR Center Term: 1.0 FTE for 12 months; duration beyond 12 months dependent on additional funding Rank: Officer of Administration Salary Range: Salary is $55,000 - 65,000 with a generous benefits package Position open until filled; application review begins on November 19, 2009
Program Overview: The University of Oregon School of Law's Appropriate Dispute Resolution Center, located in the beautiful Willamette Valley, invites applications for the position of Director of the Competition not Conflict Project (CnC). The CnC Project is an initiative to reduce destructive conflict in sport and to promote the positive values of competition.
We seek an energetic, articulate, creative and organized individual whose leadership and interpersonal talents can build on the strong foundation and initial network of support for the CnC Project. The successful candidate will have experience in the conflict and dispute resolution field and an understanding of athletics/sports culture.
General Responsibilities: This position will report to the Associate Dean for Student and Program Affairs/Director of the ADR Center at the School of Law. The Director will supervise at least one staff member and make decisions and recommendations regarding the project. The Director will serve as a liaison between the CnC Project on campus and other sports and society focused organizations both nationally and internationally.
Responsibilities include but are not limited to administering all initiatives undertaken by the CnC Project, organizing service and training to the local community, throughout the state of Oregon, and nationwide, supervising staff, and working with students. Additionally, the Director will assist in outreach to potential participants, clients, and donors, and overall public relation efforts related to the project.
Job Qualifications/Requirements:
REQUIRED *A bachelors degree (BA or BS) *experience in conflict and dispute resolution field *experience in dispute resolution training and/or service delivery *experience with athletics *strong oral and written communication skills *strong interpersonal skills *strong problem solving skills with proven ability to strategize and prioritize to meet goals and deadlines *ability to work within a vibrant, fast-moving organization *experience in event planning and/or training and delivery *ability to work effectively with faculty, staff and students from a variety of diverse backgrounds
PREFERRED *experience working in the Oregon University System *experience coaching, coordinating, or participating in athletic activities at the university level *capacity to connect with local athletic and competitive sports organizations *fundraising experience and/or working with donors
Application Questions:
Please respond to the following:
1. Describe an event or training you have organized, including the purpose of the event, the participants in the event, and the specific role you played in its implementation.
2. Describe an experience you have had conveying conflict and dispute resolution concepts through teaching, training, or other processes.
3. Please describe a conflict in which you have been involved. Briefly explain the conflict, how you handled it, and what you learned from the situation.
Application Procedure:
To apply, submit a cover letter, resume, answers to application questions, and contact information for three professional references:
Mail: Human Resources, 5210 University of Oregon, Eugene OR 97403-5210 Hand Deliver During Business Hours: Human Resources, 463 Oregon Hall, corner of 13th and Agate
Hand Deliver Evenings and Weekends: Oregon Hall Drop Box (bright yellow) located near the west entrance to Oregon Hall Fax: (541) 346-2548.
Initial review of applications will begin on November 19, 2009 and continue until the position is filled.
This announcement is available in alternate formats upon request. If you are a qualified applicant with a disability and need accommodation with the application process, please call (541) 346-3159, TTY (541) 346-0852 for assistance; if you need accommodation for the interview, please notify us if an interview is scheduled.
An equal-opportunity, affirmative-action institution committed to cultural diversity and compliance with the Americans with Disabilities Act.
Office of Affirmative Action & Equal Opportunity · 474 Oregon Hall, 5210 University of Oregon, Eugene OR, 97403-5210 Office (541) 346-3123, Fax (541) 346-4168, Jobline (541) 346-2957
Mediation Case Manager, Peninsula Conflict Resolution Center
by John Ford
11/04/09
Location: San Mateo CA
Salary: $38,000 - $42,000, DOE, plus competitive benefits package including medical and dental insurance and generous paid holidays.
Expires 11/13/2009
Mediation Case Manager
Full time/Exempt
The Peninsula Conflict Resolution Center (PCRC), a non-profit organization serving San Mateo County, fosters collaborative engagement by bringing people together, facilitating conversation and building these skills in our community. PCRC is seeking a skilled, committed and compassionate individual to serve as a Case Manager in our Mediation Program. To learn more about the Mediation Program please visit us at
Reporting to the Manager of Mediation Programs, the Case Manager is responsible for managing mediation cases and overseeing the delivery of mediation services in a range of conflict situations involving individuals and families. As part of this role, the Case Manager assists in supervising and supporting volunteers and ensuring program quality. This is a vital position in PCRC's core service area.
PRIMARY RESPONSIBILITIES
* Oversees all aspects of cases involving individuals and families referred to or exploring the use of PCRC's community and family mediation services.
* Follows a case development process to assess conflict situations, explain PCRC services and support parties in deciding whether to participate in mediation.
* Assigns volunteers to cases and supervises them as they provide case development and mediation services.
* Supports volunteers in their skill development by giving feedback, helping with volunteer training and providing other volunteer management
assistance.
* Uses excellent communication and mediation skills in all aspects of service delivery.
* Maintains timely and accurate case data in the case management database.
* Works with the Manager of Mediation Programs to monitor program quality and compile reports.
* Participates on PCRC's Mediation Team.
QUALIFICATIONS
* Bachelor's degree in a related field, or equivalent experience.
* Training or skill in conflict resolution, and support for mediation concepts and philosophy.
* Excellent communication skills, both written and verbal (superior telephone skills are vital).
* Experience and skill working with people from diverse backgrounds including age, culture and professional background.
* Training in skills necessary for understanding and working with families in conflict.
* Ability to maintain confidentiality, neutrality and professionalism in
emotionally charged situations.
* Ability to effectively manage many tasks simultaneously, respond quickly to requests and meet required deadlines.
* Organized, efficient and collaborative style of work.
* Proven ability to supervise and support volunteers.
* Proficient in basic computer uses including data management and reporting.
* Experience working with families in a community-based or social service agency is desirable.
* Knowledge of San Mateo County is desirable.
* Spanish language skills a plus.
COMPENSATION
$38,000 - $42,000, DOE, plus competitive benefits package including medical and dental insurance and generous paid holidays.
TO APPLY
Please submit cover letter and resume via email, fax, or mail to:
Janelle Lamb jlamb@pcrcweb.org
Peninsula Conflict Resolution Center
1660 South Amphlett Boulevard, Suite 219 San Mateo CA 94402 - FAX (650) 513-0335
Deadline: Nov. 13, 2009 at 5:00pm
EOE -- We Strive for a Workforce as Diverse as the Community We Serve
IMPORTANT: If you want your message or reply to reach the full list, you must send a message to pcrcvols@topica.com. If you hit "reply" or "reply to all"
Internship at the Office of the United Nations Ombudsman
We offer the exciting opportunity of an internship with the Office of the United Nations Ombudsman (New York) to students who have an interest in informal dispute resolution in an international environment.
Internship at the Office of the United Nations Ombudsman
We offer the exciting opportunity of an internship with the Office of the United Nations Ombudsman (New York) to students who have an interest in informal dispute resolution in an international environment.
The United Nations Office of the Ombudsman is the informal part of the UN's internal justice system and provides independent, impartial and confidential assistance to UN staff on employment related disputes and we are currently seeking suitable interns to assist our staff in its daily work, i.e. drafting and preparing reports, researching material on dispute resolution and preparing communications about the office for United Nations employees.
We are looking for graduate students who:
* Have a background in informal dispute resolution;
* Are interested in gaining a first-hand insight into UN affairs;
* Speak more than one language (English and French are UN working languages);
* Have excellent drafting, editing and research skills;
* And easily fit into a culturally diverse environment.
How to apply: You can apply for an internship at our office through the United Nations Headquarters Internship Programme at http://www.un.org/Depts/OHRM/sds/internsh/index.htm . The deadline for applications for the summer 2010 session is 29 January 2010.
Internships usually run from 3 to 6 months. They are unpaid and full-time.
Please, do not send your application directly to the Office of the Ombudsman. The applications must be done through the website indicated above. However, please indicate clearly that you are applying for an internship in the United Nations Office of the Ombudsman.
Office of the United Nations Ombudsman, 380 Madison Avenue, New York, NY 10017, USA www.un.org/ombudsman
Family Court Mediator, DISTRICT OF COLUMBIA COURTS
by John Ford
10/28/09
Location: 515 5th Street, NW, Washington, DC
Salary: $73,100-$95,026
Expires 11/13/2009
DISTRICT OF COLUMBIA COURTS POSITION VACANCY ANNOUNCEMENT
Announcement Number 11-08-151 Opening date: October 23, 2009 Closing date: November 13, 2009 Position: Family Court Mediator JS-945-12 Type of Appointment: Career Service Salary Range: $73,100-$95,026 Division: Multi-Door Dispute Resolution Location: 515 5th Street, NW, Washington, DC Tour of Duty: Full Time
BRIEF DESCRIPTION OF DUTIES: The incumbent, assigned to Family Court, will mediate matters administered by the Multi-Door Dispute Resolution Division. Incumbent will mediate the settlement of Domestic Relations and Child Protection cases, including such issues as custody, visitation, child and spousal support, property, and, in neglect matters, treatment plan and adjudication issues. Incumbent will schedule and manage mediation cases, draft mediated agreements, evaluate mediators, and participate in the design and delivery of mediator training. Incumbent also will prepare and submit periodic case management reports.
MINIMUM QUALIFICATIONS: A Bachelor's degree in the social sciences, plus specific mediation training (at least one 40-hour mediation course) and at least four (4) years of experience mediating domestic relations and/or child protection cases. Acceptable experience includes mediation provided to families through court-based Alternative Dispute Resolution (ADR) programs, community mediation centers, government agencies, or private practice. Relevant education may include law, social work, counseling, psychology or related social science disciplines. In order to receive education credit, you must submit a copy of your transcript or diploma, or your application will not be considered. Please submit with your application a copy of your most recent performance evaluation, if applicable.
SUPPLEMENTAL RANKING FACTORS: The following factors will be used to rate your qualifications for this position. Please describe all experience, training and education that apply to each factor on a separate sheet (s) of paper. Failure to respond to the ranking factors disqualifies candidates from further consideration.
Mediation trainings completed (description of the training content, number of hours, and trainers) related to domestic relations (family) mediation and child protection (dependency) mediation. Mediation experience (a description of the types and numbers of cases mediated, issues involved, and any mentoring, evaluation received and provided) related to domestic relations (family) mediation and child protection (dependency) mediation.
Knowledge of and experience working with high-risk families in the field of child welfare and other family related services.
Training experience designing and/or delivering presentations on mediation skills for family and/or child protection (dependency) mediators.
SELECTION PROCESS: After a review of applications and ranking factors, interviews and participation in a mediation role-play will be required of the highest qualified candidates. Selecting officials will conduct reference checks and may consider all appropriate performance information before making a final selection.
Submit D.C. Courts Application and Ranking Factor Responses:
Mail to D.C. Courts, Human Resources Division, 500 Indiana Avenue, NW, Washington, DC 20001; Hand-deliver to D.C. Courts, HR Division, Gallery Place (7th Street, NW between H & F Streets), Sixth Floor, Washington, D.C.; Fax to (202) 879-4212; Email to jobs@dcsc.gov
For a court application, call (202) 879-0496, or visit our website at www..dccourts.gov.
MANAGER OF VIOLENCE PREVENTION PROGRAMS, Peninsula Conflict Resolution Center (PCRC),
by John Ford
10/28/09
Location: San Mateo, CA
Salary: Salary $46,000 - $52,000, depending on Experience. Health and dental benefits are included.
Expires 12/01/2009
MANAGER OF VIOLENCE PREVENTION PROGRAMS
Full Time, Exempt
The Peninsula Conflict Resolution Center (PCRC), a non-profit organization serving San MateoCounty, fosters collaborative engagement by bringing people together, facilitating conversation and building these skills in our community. PCRC seeks an experienced professional in the field of youth violence prevention to lead this dynamic and growing area of PCRC’s work.
Working under the supervision of the Associate Director, the Manger will take the lead in designing and implementing PCRC’s youth violence prevention services. PCRC’s approach to violence prevention is based in the values and core competencies associated with conflict resolution, collaboration, facilitation and community engagement. Our work is not crisis intervention or case management. We work within neighborhoods, cultural groups, schools and other communities to support community-based efforts to prevent and reduce youth violence through training, leadership development and collaboration. We facilitate relationship building between community members, law enforcement and other key stakeholders.
PRIMARY RESPONSIBILITIES:
• Design, oversee and implement strategies to meet PCRC’s goals and objectives related to community-based violence prevention.
• Provide direct service including planning, convening and facilitating community/neighborhood meetings, leading training workshops, consulting and coaching community members, law enforcement and other stakeholders.
• Act as content expert in areas of gang awareness, youth violence prevention, youth conflict resolution and community engagement strategies.
• Continue to develop and document program models, including evaluation strategies.
• Develop and maintain strong relationships with current and potential community partners. This includes building new relationships to expand the scope and reach of PCRC’s violence prevention work.
• Respond to requests for information and consultation on neighborhood/community issues and attend relevant events as program representative.
• Manage program income and expenses, meet requirements of program funders and write proposals to obtain additional financial support.
• Create program reports to meet internal and external needs.
• Coordinate with other PCRC programs to ensure program integration.
REQUIRED QUALIFICATIONS
• BA and 2-3 years experience working with gang and violence prevention efforts.
• Experience with program design, monitoring and evaluation.
• Proven ability to work successfully with youth and adults from diverse backgrounds.
• Excellent communication skills, including a confident presence with large and small audiences.
• Familiarity with the principles of conflict resolution, mediation, facilitation and collaborative problem solving.
• Working knowledge of local government and San MateoCounty community resources
• Ability to plan and implement multiple projects and meet required deadlines.
• Proven ability to work as part of a team and to manage collaboration with a wide range of individuals and entities.
• Ability to manage flexible work schedule, including some evening and weekend work.
• Proficient in basic computer uses including data management and reporting.
• Reliable transportation, valid driver’s license and appropriate auto insurance.
• Bilingual/bi-literate in Spanish/English preferred.
Compensation: Salary $46,000 - $52,000, depending on Experience. Health and dental benefits are included.
To apply: Send resume and letter of interest to:
Janelle Lamb
PeninsulaConflictResolutionCenter
1660 South Amphlett, Suite 219, San Mateo, CA94402
Jlamb@pcrcweb.org
T: 650.513.0330
F: 650.513.0335
Resume and letter should be received by PCRC no later than 5 PM on Wednesday, November 4th, 2009
Position will be open until filled.
Preferred start date: December 1st, 2009
PCRC is an equal opportunity employer. Employment decisions are made on the basis of merit.
We want to have the best available person in every position. Our policy prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. In addition, PCRC is working toward becoming an organization that reflects the diverse demographic makeup of the community we serve.
Research Fellow - Conflict, Violence & Vulnerability, UK
The Vulnerability and Poverty Reduction (VPR) Team is seeking to recruit a Research Fellow, with the aim of strengthening the Team's capacities in micro level studies of how conflict and violence produce and interact with vulnerability.
Candidates should have completed, or expect to submit (by May 2010), a PhD in Economics, Political Science, Development Studies or a related social science discipline (though exceptionally, comparable research and practical experience may be taken as a substitute). The successful candidate will have excellent writing skills with a strong research record and have demonstrated experience of writing research proposals and securing research funding. Experience of conducting primary research in developing countries and of implementing independent and collaborative interdisciplinary research projects is also essential. You will be fully conversant with current development debates and policies and be strongly committed to improving the lives of the poor and vulnerable. Language abilities in the country/region of specialisation will be an advantage.
Salary: £32,366 - £42,828per annum dependent on experience. Closing date: 09 November 2009, 12 midday UK Time Interview date: 01 December 2009
OFFICIAL APPLICATION FORMS ONLY, CVs are not accepted Please ensure that you quote the correct reference number
IDS values diversity and is committed to equal opportunities; applications are welcome from all suitably qualified candidates who meet the stated criteria.
All duties of the position are performed in accordance with the Code of Ethics and Standards of Good Practice of the International Ombudsman Association.
Provides confidential, neutral, and independent dispute resolution services to Georgia State University students, faculty, staff, and administrators
Conducts appropriate informal fact-finding, while maintaining confidentiality, in order to better understand an issue from all perspectives
Consults with all parties to clarify and analyze problems, focus discussions, and develop cooperative and mutually satisfactory strategies and processes for resolution
Assists in informal resolution of problems; facilitates group meetings; uses shuttle diplomacy or negotiation skills to facilitate communication among parties in conflict
Assists inquirers in interpreting University policies and procedures
Provides assistance to inquiries by clarifying issues and generating options for resolution
Refers students, staff, administrators, and faculty to the proper resources and offices
Develops and maintains a network of campus resources available to assist individuals in resolving problems; establishes and maintains broad contacts throughout the University
Serves as a campus resource for University officials in formulating or modifying policies and procedures, raising issues that may surface as a result of a gap between the stated goals of the University and actual practice
Reviews periodically the pattern of grievances and complaints and makes recommendation for policies or practices that would reduce or eliminate recurring discrimination
Functions as a sensor within the campus community to identify problems or trends that affect the entire campus or significant parts of the community
Provides early warning of new areas of organization concerns, upward feedback, critical analysis of systemic need for improvement, and makes recommendations for appropriate changes in policies and procedures
Provides ongoing education and communication about the role of the Ombudsman Office to all potential inquirers, as well as to University leadership
Designs and conducts training programs for the campus community in dispute/conflict resolution, negotiation skills and theory, civility, and related topics
Assists individuals with filing formal complaints
Bachelor's degree and 7 years of experience comprised of supervisory or leadership experience in a complex work environment, conflict management, organizational change or closely related experience; or a combination of education and experience. Certification as a mediator and/or Ombudsperson is required.
- Masters degree in conflict resolution or a related field - Experience in teaching and work in a university setting.
10-19-2009
10-23-2009
An application, resume, cover letter, a writing sample, two reference letters and a transcript are required for consideration. An offer of employment will be conditional on background verification.
Negotiation & Mediation Clinical Fellow and Lecturer on Law, Harvard Law School
by John Ford
10/20/09
Location: Cambridge, MA
Expires 01/31/2010
Requisition Number
38053
Title
Negotiation & Mediation Clinical Fellow and Lecturer on Law
School / Unit
Harvard Law School
Department
Negotiation and Mediation Clinical Program
Location
Cambridge
Full Or Part Time
Full-Time
Salary Grade
Date Posted
10/16/2009
Duties And Responsibilities
Reports to Director of Harvard Negotiation & Mediation Clinical Program. Will assist in continuing to build, plan, and administer new clinical program in negotiation, mediation, and dispute resolution. Responsible for developing student projects and for building and maintaining client relationships. Will help develop training curriculum and materials for students in program and, in second year, may lead 1 credit clinical workshop. Will supervise and mentor students, including meeting regularly to discuss developments in their projects, and providing regular, detailed feedback. Will supervise administrative aspects of program, including case management and development, web resources, and publicity. Will serve as Lecturer on Law during Spring semester, leading section in Spring Negotiation Workshop under direction of the Program Director. Duties as lecturer include course planning, preparation and delivery of lectures, supervision of and feedback to students, and working collaboratively with the other members of the teaching team for the spring course. This is a 2-year fellowship from July 1, 2010 though June 30, 2012.
Basic Qualifications
JD; experience with theory and practice of negotiation, mediation, dispute systems design, or alternative dispute resolution (ADR).
Additional Qualifications
1+ yrs business and/or legal experience with focus on negotiation and dispute resolution desirable as is some experience in clinical legal setting or direct supervision and mentoring of young attorneys or professionals. Should be passionate about working with students and about developing field of negotiation and dispute resolution, and have long term interest in pursuing career in negotiation and dispute resolution. Superior interpersonal skills, proven capacity to work as a team member, sound judgment, an entrepreneurial attitude, exceptional ethical standards, strong mentoring ability, deft management skills, and outstanding writing and verbal skills required.
Additional Information
The successful candidate will play a central role in helping to innovate, manage, and supervise the Law School's vigorous and expanding program in negotiation, mediation, dispute resolution, and ADR. The Fellow will work directly with the Director of the Negotiation & Mediation Clinical Program but is also expected to be engaged broadly in the life of the Law School and in the life of the Program on Negotiation at Harvard Law School. For more information on the Harvard Negotiation & Mediation Clinical Program, visit: www.law.harvard.edu/negotiation.
Required Screening
Harvard University requires pre-employment reference and background screening.
Harvard University is an Affirmative Action/Equal Opportunity Employer.
SCHEDULE:Full time regular, 40 hours/week, Day shift, 8:00am to 5:00pm. Monday-Thursday; This position requires one (1) day either Saturday or Sunday work as part of the 40 hour work week.
EDUCATION/LICENSE/CERTIFICATION:Bachelor's degree required.Masters degree in business, health care, public administration or related field desired.
JOB SUMMARY:The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff and providers a conflict management program to resolve patient/ provider healthcare disputes early and quickly thereby improving patient safety and reducing the costs of health care dispute resolution.Serves as a trusted and informal information resource, communication channel, complaint handler, facilitator, consultant and practitioner for dispute resolution. Acts to seek fair and equitable solutions to patient/provider problems and for suggesting dispute resolution processes for addressing and managing conflicts and for policy and procedural changes.Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients and providers.
QUALIFICATIONS:Extensive (usually 10+ years) progressive experience in clinical or management roles in a health plan or multifaceted health care system desired. Clinical or hospital/healthcare background (usually 10+ years) required. Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment. Evidence of having taken and passed a 40 hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment. Demonstrated ability to work with difficult situations with multiple interests/parties involved. Demonstrated analytical/data management skills. Demonstrated program development expertise (strategic direction, workplanning, communications, implementation). Demonstrated excellent written and presentation communication skills. Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building. Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities. Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
PREFERRED QUALIFICATIONS:Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice). Knowledge of KP preferred.
DUTIES:Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program.Establishes annual workplan and performance metrics to demonstrate program effectiveness, including but not limited to: patient and provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources and the promotion of patient safety initiatives. Develops and implements an on-going communications program, including informational materials for patients and family, staff training and awareness building and materials for external audiences.
Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential and informal assistance to patients and providers in resolving patient care issues, which includes the following.Receives inquiries for dispute resolution, listens impartially and questions the patient/staff to help put the problem into perspective.Conducts informal fact-finding and gathers information, including any general background information that may be helpful to understand the overall context of the dispute and assesses the overall gravity of the situation, and meets with the parties to discuss issues.Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute,. Serves as an impartial and independent third party for clients, focusing upon patient care issuesFacilitates contact with other appropriate local/regional departments as necessary (e.g. Legal or Member Services).
Collaboration and Problem Solving: Develops collaborative relationships within the Medical Center and Regional departments to provide and facilitate a fair, open and creative atmosphere.Provides feedback to senior management by tracking and analyzing types of patient and provider concerns, and in collaboration with appropriate stakeholder groups. Identifies opportunities for improvement to policies and practices which contribute to systemic conflicts, concerns and complaints. Provides internal consulting services to providers on communication and dispute resolution strategies, designed to improve individual and organizational effectiveness.
Analysis and Reporting: Maintains data set to support the evaluation of the effectiveness of the program.Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints. Identifies and informs upper management of patterns and trends affecting patient care.
Knowledge Management: Actively participates within the KP patient safety/risk management community, by sharing successful practices and disseminating learnings (in collaboration with Regional and National Risk Management functions).Establishes and maintains external network of Ombudsman professionals to foster on-going program improvement and 'up-to-date' information.
Kaiser Permanente conducts compensation reviews of positions on a routine basis.At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.Such changes are generally implemented only after notice is given to affected employees.
Consistently supports compliance and the Principles of Responsibility(KP's code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer -
Salary: Salary range is $50,000 to $75,000 negotiable based on qualifications and experience.
Expires 12/17/2009
0803121
Ombudsman
Ombuds
00004735
Salary range is $50,000 to $75,000 negotiable based on qualifications and experience.
Full-time
TEAMS
Main Campus (Gainesville)
02010700-PV-OMBUDSMAN OFFICE
OFFICE OF PROVOST (02000000)
The Office of the Provost is conducting a search for the University Ombuds position. Reporting directly to the Provost and Senior Vice President for Academic Affairs, the position serves all University of Florida students.
The Ombuds (a) is a liaison between students and appropriate program areas, departments, colleges, organizations, and administration; (b) gathers, reviews, and analyzes information in the course of resolving student concerns and problems; (c) prepares appropriate responses, and advises the Provost on issues arising from any special concerns related to student matters. The Ombuds receives, investigates, and mediates appeals of any decision related to students' access to courses and credit granted towards a degree..
The Ombuds advises the Provost in the formulation, evaluation and implementation of policy and program objectives as they relate to students; and serves on committees, councils, boards or study groups related to academic progress and other concerns of students.
The Ombuds reviews and recommends changes of existing policies and procedures, and proposes new policies and procedures related to student affairs.. The individual is responsible for informing appropriate administrators, the Provost and Vice Presidents of changes, and ensures compliance with Florida Statutes. The Ombuds works closely with the Provost to advise, evaluate and ensure the goals and objectives of the Office of the Ombuds are met.
The successful candidate will also fulfill a variety of administrative duties and provide professional support as deemed appropriate.
Master's degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience.
Criminal Background Check required.
Graduate or professional degree in an appropriate area with five years of appropriate experience in university settings. The candidate should have excellent analytic, written, and oral communication skills. In addition, the individual should have demonstrated ability to work effectively with students, staff, faculty, administrators from diverse backgrounds, and the general public. The candidate should have comprehensive and extensive knowledge of policies and procedures in university environments. The person should have absolute integrity and regard for confidential information, tact, diplomacy and discretion.
The position is available January 1, 2010.
Review of applications will begin immediately and will continue until the position is filled. For optimal consideration please submit materials by October 26, 2009.
To view application instructions and complete an online application, visit www.hr.ufl.edu/job. Applications should include attaching curriculum vitae, a cover letter with statement of interest,and a list of references with contact information.
Please note, at the time of application, you will also be asked to provide three names and their email address for your references.
If an accommodation due to a disability is needed to apply for this position, please call (352) 392-2HRS or the Florida Relay System at (800) 955-8771 (TDD).
Executive Director, Outward Bound Center for Peacebuilding
by John Ford
10/05/09
Location: The location for this position is negotiable and has previously been based in New York City, New York, U.S.A.
Expires 12/01/2009
Executive Director, Outward Bound Center for Peacebuilding
The Outward Bound Center for Peacebuilding (OBCP) is seeking an entrepreneurial leader committed to its programs that apply experiential education to the work of promoting peace. The Outward Bound Center for Peacebuilding acts as a catalyst for positive social change and operates as a licensed entity of Outward Bound. It supports the development and strengthening of a vibrant civil society through the international network of Outward Bound Schools worldwide in partnership with other non-governmental organizations to develop and implement programs in regions of conflict that foster mutual understanding, respect and trust amongst diverse individuals and communities.
The Outward Bound Center for Peacebuilding is looking for a full-time Executive Director to direct and lead the development and fundraising efforts, foster critical partnerships, manage operations and administration of organization and oversee the mplementation, development and communication of its strategies.
To apply, please send a cover letter and resume to Chien Lee, Chairman, Outward Bound Center for Peacebuilding at jobs@outwardboundpeace.org. Applications will be accepted on a rolling basis. Salary will be commensurate with experience.
For more information about the Outward Bound Center for Peacebuilding, please visit our website, at
The new leader will have the following responsibilities:
Direct and lead the development and fundraising efforts and foster critical partnerships
Work with Board of Directors to create and implement an effective, long?]term development program for the organization and its mission.
Solicit and secure charitable contributions from individuals, foundations, businesses and governments.
Develop and maintain key relationships with donors, partner organizations academic and other NGOs, top government officials, key partners in business and experts in the field.
Manage operations and administration of the organization
Manage and provide leadership for an entrepreneurial organization including a diverse team of part-time consultants and volunteer affiliates in multiple locations, modeling the kind of inter-cultural and multi-stakeholder cooperation that OBCP aims to bring about more broadly.
Oversee the management of donations and long and short-term budgets in light of organizational mission, objectives and strategy.
Provide oversight to ensure that OBCP project teams work cohesively to meet organizational goals.
Oversee the development, implementation and communication of strategies for the Outward Bound Center for Peacebuilding
Present OBCP's mission and development goals internationally.
Effectively collaborate with all relevant stakeholders including media, business, government, civil society and international NGOs.
Establish and maintain relationships with Outward Bound schools and Outward Bound Executive Directors who will deliver programs supported by OBCP.
Represent OBCP at relevant events, forums, public meetings, both nationally and internationally, as appropriate.
Qualifications:
Background and knowledge of international affairs and the role of peacebuilding within delicate and challenging contexts.
Expertise and knowledge of experiential education.
A minimum of 10 years work experience, with significant experience in entrepreneurial contexts. Willingness to experiment while maintaining strategic focus.
A deep resonance and understanding of the mission of OBCP and strong belief in the value of experiential learning as a catalyst for positive social change.
Experience and proven ability in successful fundraising and development work.
Some experience working in the diplomatic, donor and institutional sectors.
Experience developing synergistic and mutually beneficial partnerships with businesses, governmental entities and other not?]for?]profits.
Articulate communicator in all forms. Spoken and written fluency in English; proficiency in other languages a plus.
Excellent organizational and management skills particularly with staff in multiple locations and working predominantly in a virtual environment.
Collaborative leadership skills. Ability to cultivate and maintain constructive relationships, particularly in diverse and fluid environments.
A measured approach to goals and objectives and patience in execution. Ability to navigate complex external influences and political issues that impact the organization and its mission.
Demonstrated entrepreneurial abilities and creativity in organizational decisions and processes.
An affinity with the outdoors.
The location for this position is negotiable and has previously been based in New York City, New York, U.S.A.
Executive Director, The Center for Community Justice
by John Ford
10/05/09
Location: Elkhart, IN
Expires 12/01/2009
Executive Director
The Center for Community Justice in Elkhart, IN is seeking a new Executive Director. We are seeking an individual with the experience and ability to assist the board with developing a sustainable business plan and fund raising ability to support the plan. We desire a candidate experienced in the court system and restorative justice principles. Advance degree in human services, ministry, law or administration preferred, however, B.A. required. Will consider candidates wanting part-time. Interested candidates should reply with resume and a letter expressing interest to: Center for Community Justice P.O. Box 866, Elkhart, IN 46507.
Posted September 17, 2009 with no closing date listed.
Temporary Assistant Professor, Department of Political Science and International Affairs Master of Science in Conflict , Kennesaw State University,
by John Ford
10/05/09
Location: Kennesaw State University, Georgia
Expires 12/01/2009
Temporary Assistant Professor, Department of Political Science and International Affairs Master of Science in Conflict , Kennesaw State University, Georgia
Department of Political Science and International Affairs Master of Science in Conflict Management Program Position Title:
Temporary Assistant Professor Position Qualifications/ Responsibilities:
Kennesaw State University announces an opening for a one-year (9-month) position as a Temporary Assistant Professor in the graduate program in conflict management in the Department of Political Science and International Affairs in the College of Humanities & Social Sciences. The position is available August 2010.
Minimum qualifications at time of appointment include a Ph.D. in conflict resolution or a related discipline or a J.D. with specific dispute resolution training. University-level teaching experience is required. Professional practice and/or teaching experience related to one or more of the following areas preferred: conflict in organizational, public policy or international contexts, conflict theory, negotiation, and research methods.
Kennesaw State University is a growing and progressive university in Georgia's public system of higher education. Located on an attractive campus in suburban Atlanta, KSU currently enrolls more than 22,000 traditional and nontraditional baccalaureate and master's students. The thriving Atlanta metropolitan area has a rich array of museums, theaters, libraries, colleges and universities, and other resources. The Department strives to provide an inclusive learning environment to prepare students for personal and professional success in an increasingly multicultural and global society. Candidates are, therefore, encouraged to address in their applications how they can contribute to the diversity of the KSU community.
Application Procedure:
Applications will be accepted until the position is filled. To guarantee consideration, please send a letter of application, curriculum vita, transcripts, and three letters of recommendation no later than December 1, 2009 to:
Dr. Chien-pin Li, Chair Department of Political Science and International Affairs Kennesaw State University 1000 Chastain Road, MB #2205 Kennesaw, GA 30144.
For a detailed description of the university, college and department, please visit our home page at www.kennesaw.edu. You may also visit the department home page at: http://www.kennesaw.edu/pols/Date Position Available: August, 2010 Policy Statement:
Kennesaw State University, a member of the University System of Georgia, does not discriminate on the basis of race, color, religion, age, sex, national origin, disability or sexual orientation in employment or provision of services. Georgia is an Open Records State. AA/EOE. Questions About Position Opening:
For questions about this position opening, contact Dr. Chien-pin Li at cli(at)kennesaw.edu
Professor of Human Resource Management, HEC Montréal
by John Ford
10/02/09
Location: Montréal, Canada
Expires 11/01/2009
Professor of Human Resource Management
URL:
http://www.hec.ca
Email:
rh.prof@hec.ca
HEC Montréal is recognized as a world leader in business education. HEC professors maintain high standards of excellence both in their teaching and in their research. The school offers a wide variety of business programs at the undergraduate and at the graduate levels, as well as some certificate programs. The main language of instruction at HEC is French; however, there are also programs and courses offered in English and in Spanish.
The Human Resource Management department has an opening for a professor beginning June 1
st, 2010, in :
Human Resource Management
Human Resource Management
Conflict Management and negotiation
Labour Relations
Requirements :
Candidates must either have a Ph.D., or be near completion of a Ph.D. in Human Resource Management or a closely related discipline.
Teaching excellence is required
A strong aptitude for research and a marked interest for publication are required
Candidates must have a
working knowledge of the French language; mastery of another language is an asset.
Candidates must demonstrate an ability to communicate specialized knowledge both at public conferences and in writing.
Relevant professional experience will be considered.
Candidates must forward a full curriculum vitæ with covering letter, specifying citizenship,
before November 1st, 2009. Candidates who wish to do so may add their teaching evaluations and examples of recent publications to their application.
By e-mail: rh.prof@hec.ca By mail: HEC Montréal Service des ressources humaines 3000, chemin de la Côte-Sainte-Catherine Montréal (Québec) H3T 2A7 CANADA By fax: (514) 340-6780
HEC is committed to employment equity. In accordance with Canadian immigration requirements, the school will give priority to candidates who are either citizens or permanent residents of Canada.
My client provides problem management and avoidance as well as problem and dispute resolution support to the construction industry. Within these two areas the wide range of services provided includes: • contract and legal advice • drafting and advising on contracts • negotiating and facilitating agreements and problem resolution • acting as representatives in arbitration adjudication and mediation • claims preparation including time and quantum analysis • expert witness work • Advice on partnering arrangements, team working and management procedures. Furthermore my client regularly acts in the capacity of partnering adviser, arbitrator, adjudicator and mediator.
Thus my client is looking for a Registered Adjudicator (FIDIC bias) to spearhead the development of its dispute resolution arm both in Europe & UK.
KEY RESPONSIBILTIES
? Experience of carrying out forensic project reviews on international clients preferable with major civils & petrochemical experience. ? Developing FIDIC relationships with a particular area of emphasis upon interaction with the Dispute Board Federation in terms of securing workload ? Developing fees in excess of 300k(per annum) ? Perform legal & Contractual Claims seminars and training schedules with the emphasis upon implementing FIDIC training programme to UK & International clients. ? Provision of specialist legal advice to UK & International Clients with the Construction Industry ? Developing Provision of legal services department including recruitment of specialist claims consultants
WHO YOU ARE
? Registered Adjudicator or Non-Practising Barrister with appropriate Chartered Affiliations including FICE, FCIARB & FRICS. ? Thus you will have been a Chartered Civil Engineer or Chartered QS in your earlier career. ? You will have close connections with the Dispute Board Federation in terms of fee earning and corporate relationships. ? Proven fee earning 300k+ ? Possible Expert Witness background ? You will have composed and written various pieces of literature and conducted legal training seminars (FIDIC related) on matters of construction claims. If you are interested in this lucrative opportunity please call Paul Collins on 01132456161 or email paul.collins@hillmcglynn.com
Department: Department of the Treasury Agency: Office of Thrift Supervision Sub Agency: Office of Thrift Supervision Job Announcement Number: 2009-0037 Job Title: Ombudsman Salary Range: 96,659.00 - 249,500.00 USD /year Series & Grade: TG-0301-25/25 Promotion Potential: 26 Open Period: Tuesday, September 29, 2009 to Wednesday, October 21, 2009 Position Information: Career or Career Conditional Permanent Duty Locations: Atlanta, GA Chicago , IL Dallas, TX Washington DC Metro Area, DC Hudson County, NJ Who May Be Considered: OTS employees on a career or career conditional (permanent) appointment in the competitive service Job Summary: This position reports to the Acting Director of OTS in Washington, DC, and may be located in DC, or one of the Regional offices in Atlanta, Jersey City or Dallas. The base salary range for this TG-25 level position is $96,659 to $188,098. The appropriate geographic salary differential will be added to this base for each location: Washington, DC - 25.9% Jersey City - 33.2% Atlanta - 6.5% Chicago - 11.2% Dallas - none The OTS Ombudsman performs assignments designed to foster an effective program of cooperation and communication between OTS, the banking industry, the public and special interest groups. Candidates should have a background in banking operations including direct work experience in compliance, credit or bank management. Major Duties: In this position, you will assist OTS managers and staff on a wide variety of customer service issues affecting the thrift industry, and implement programs and policies for responding to inquiries or problems involving OTS regulatory activities. Specific responsibilities include: Establishing an effective liaison and working relationship between OTS, the thrift industry, and individuals regarding regulatory activities issues. Handling formal appeals from the thrift industry. Handling complaints and inquiries from individuals and institutions. Developing, implementing and monitoring safeguards to encourage complainants to come forward and to preserve confidentiality. Researching complaints and recommending solutions to resolve problems or issues. Conducting analysis of complaints to identify systemic regulatory problems. Participating in the analysis of a variety of dispute resolution issues and monitoring progress of alternate dispute resolution programs. Making presentations and attending meetings with the thrift industry, community and regulatory officials. Qualifications: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the TG-22/23/24 levels, GS-14/15. This experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Specialized experience for this position includes: Direct work experience involving bank regulations, banking and thrift institutions, their regulatory structure and the bank examination process. Experience representing the agency and presenting financial issues to various audiences. Must be an OTS Competitive Service employee How You Will Be Evaluated: If you meet the basic qualifications, your application will be rated and ranked among the qualified candidates, based on the extent and quality of your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating will be lowered if your responses to the online questions are not supported by the education and/or experience described in your application. Your application will be evaluated in the following areas: Knowledge of the laws, rules and regulations governing the financial structure and operations of thrift and other financial institutions. (25 points) Ability to communicate policies and procedures. (25 points) Ability to analyze problems, draw conclusions and present recommendations and solutions. (25 points) Ability to communicate financial information in writing. (25 points) Referral: If you are among the top qualified candidates (you receive a score of 67 points or above in the evaluation process), your application will be referred to a selecting official for consideration and possible interview.To preview questions please click here. Benefits: In addition to your current benefits, you will be permitted to accumulate and carry over up to 430 hours of annual leave for use in succeeding leave years. Other Information: If selected for this position, you will be required to complete a one- year supervisory/probationary period (unless already completed). We may select from this announcement or any other source to fill one or more vacancies. This position is outside the bargaining unit. How To Apply: The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. to 5:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date. (Lynn Connell at 202-906-6171 or email at lynn.connell@ots.treas.gov) Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process. Step 1 - Create a Resume with USA JOBS (www.usajobs.gov). Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes. Step 2 - Review the Job Announcement. We suggest you go to the end of the Qualifications and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may need to customize your USAJOBS resume to ensure that it supports your responses to these questions. Step 3 - Apply Online. Click the "Apply Online" link at the bottom of this announcement and then select your USAJOBS resume to submit with your application. You will be redirected to the Department of the Treasury's Career Connector website to complete the application process. Step 4 - Answer the Online Questions and Submit Your Online Application. If this is your first time on Treasury's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job specific questions. You must answer all the questions and click the "Finished" button. Step 5 - Review and Confirm Your Submission. You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 6 for details). Once you click "Done", you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status. Step 6 - Submit Required Documents. You can submit any required documents (discussed below) by document upload, fax, e-mail or regular mail. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit. 1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. Or 2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded. In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS. Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet. E-Mail: Send your documents by e-mail to lynn.connell@ots.treas.gov Mail: Send your documents to the following address- Office of Thrift Supervision Human Resources - Second Floor 1700 G Street, NW Washington, DC 20552 Attention: Lynn Connell We must receive your documents by the closing date of this announcement. Required Documents: Your application must include: 1. Resume, 2. Responses to the online questions, and 3. Required supporting documents. Contact Information: Lynn Connell Phone: 202-906-6171 Fax: 202-906-5362 Email: lynn..connell@ots.treas.gov Or write: Office of Thrift Supervision 1700 G Street, NW WDC 20552 2nd Floor Washington, DC 20552 Fax: 202-906-5362 What To Expect Next: Referral: If you are among the top qualified candidates (you receive a score of 67 points or above in the evaluation process), your application will be referred to a selecting official for consideration and possible interview. EEO Policy Statement: http://www.usajobs.gov/eeo Reasonable Accommodation Policy Statement: http://www.usajobs.gov/raps Veterans Information: http://www.usajobs.gov/vi Legal and Regulatory Guidance: http://www.usajobs.gov/lrg USAJOBS Control Number: 1692379
Ombuds, University of Calgary, Calgary, Alberta, Canada
The public research university is hiring its first Ombuds. The jointly-funded position will serve as an independent, impartial and confidential resource for nearly 30,000 students and will make recommendations, where appropriate, for changes in University policies and procedures. Candidates must have a degree or diploma or ample experience in conflict resolution/management (a legal background will be considered an asset) and experience working in a university environment or with diverse groups of people. The position pays $67,600-$108,200 CDN per annum. (University of Calgary Career Search, Job ID 7869) http://www.ucalgary.ca
Assistant Professor Conflict Analysis and Dispute Resolution, Salisbury University
by John Ford
10/01/09
Location: Salisbury MD
Expires 12/01/2009
Assistant Professor Conflict Analysis and Dispute Resolution, Salisbury University, Salisbury MD
The Department of Conflict Analysis and Dispute Resolution at Salisbury University is accepting applications for a tenure-track position, at the rank of Assistant Professor, to teach courses in its undergraduate and Master's Programs. Teaching load is 3-3.
Area of Specialization: A doctorate in Conflict Resolution with a record of university level teaching in conflict resolution as well as practical experience and a scholarly research record is preferred.
Responsibilities: Include teaching undergraduate courses in Conflict Analysis and Dispute Resolution, leadership in a growing undergraduate program and Master's program. A candidate's teaching style must support the learning styles of diverse learners. Additional duties include academic advising, research, scholarly activity, and community service. Minimum Qualifications: A doctorate in Conflict Resolution and a strong record of university level teaching in conflict resolution; a doctorate in a related area may be considered if accompanied by practical experience and a scholarly research record in the area of conflict resolution. Required Knowledge/Skills/Abilities: Candidates must demonstrate effective teaching strategies that support a diverse student body.
Applications will be accepted via Salisbury University's Online Employment Application System. Please visit our websitehttp://www.salisbury.edu/HR/Jobs/ to apply online. See the FAQs of the Online Employment Application System for more information and instructions.
To be considered an applicant, you must apply online and submit the following: a letter of interest, curriculum vitae, transcripts, statement of research/teaching interests, and the names and phone numbers of at least three professional references. If you have any questions about the position, please contact the search chair, Dr. Brian Polkinghorn at the email address listed below.
Note: If you are utilizing an Online Credential Service Provider for a blind recommendation and or have any other documents that cannot be attached, please have these documents sent directly to Dr. Brian Polkinghorn via E-mail at bdpolkinghorn@salisbury.edu or via the mail to his attention at Salisbury University, Center for Conflict Resolution, 1100 Camden Avenue, Salisbury, MD, 21801.
Applications received by October 30, 2009 will be given first consideration. The position will remain open until filled. Salary is competitive and commensurate with qualifications and experience. Appointment will be contingent upon verification of eligibility to work in the U.S. and is expected to begin August 15, 2010. Application Information: Contact: Human Resources, Salisbury University, Phone: 410-543-6035, Fax: 410-677-5026,Online App. Form: http://www.salisbury.edu/HR/Jobs/
Case Assistant - Dispute Resolution, FINRA (Financial Industry Regulatory Authority),
by John Ford
10/01/09
Location: Boca Raton, FL
Expires 12/01/2009
Case Assistant - Dispute Resolution, FINRA (Financial Industry Regulatory Authority), Boca Raton, FL
FINRA Dispute Resolution provides a forum for investors to resolve disputes with securities brokers through arbitration proceedings. The Case Assistant receives the initial documentation for those cases and participates in analysis and customer service related to those claims and the arbitration hearings.
Essential Job Functions include: Analyzes information in order to prepare arbitration cases for service.Analyzes and reviews subsequent pleadings for those cases.Reviews all motions, solicits responses, and prepares documentation for submission to arbitrators.Makes recommendations for administrative motions.Determines proper composition of arbitration panel.Responds to inquiries on FINRA arbitration policies, code procedures, service of pleadings and status of assigned cases.Maintains electronic and physical file and enters all case-related information in accordance with established protocols.
Education/Experience Requirements:Paralegal Certificate and/or Associate's Degree required, with a Bachelor's Degree strongly desired.Minimum of one year of legal office experience or securities-related experience is required, with additional years of relevant experience a definite plus.Proficiency using a desktop computer with the full suite of electronic office applications.Must have strong organizational and time management skills.Must be detail-oriented, with strong writing and editing skills.
To learn more about FINRA or to submit your resume for this position, please visit us at www.finra.org/careers. Job Code: 2220 No Phone Calls please!
Dispute Resolution Consultant, Better Business Bureau of Central/Northern/Western Arizona
by John Ford
10/01/09
Location: Phoenix AS
Salary: $27,500 to $28,500 DOE plus benefits
Expires 12/01/2009
Dispute Resolution Consultant,Better Business Bureau of Central/Northern/Western Arizona, Phoenix AS
Starting Salary: $27,500 to $28,500 DOE plus benefitsTo Apply: Please e-mail your resume to helene@arizonabbb.org
Promotes the use of mediations, conciliations and/or arbitration services to resolve disputes and negotiations between consumers and businesses to bind both to specific terms and conditions by performing the following duties.
Duties/Responsibilities: ?Demonstrates understanding of organization's principles, methods, practices and theories. Demonstrates understanding of reliability report content, advertising review process, consumer protection and dispute resolution (conciliation/facilitation process) as provided by the organization. Promotes use of fact finding and advisory services to prevent disputes and to maintain sound relationships; analyzes information obtained, using knowledge of facts in issue and industry practices; protects sensitive and confidential information for conciliation, arbitration and settlement purposes.
Assists in arranging arbitration; oversees hearings to evaluate contentions of parties regarding disputed contract provisions; advises and counsels parties to solve problems; makes creative and appropriate suggestions for dispute resolutions and notifies consumers of available options when seeking resolution.
Urges expeditious settlement of negotiations to protect public interests, promote ethical behavior and prevent undue misrepresentation.Interviews parties and clarifies problems to focus discussion on crucial points of disagreement. Assists parties to compromise and settle deadlocked negotiations. Issues reports of results and decisions reached or outcome of negotiations.Processes incoming written correspondence, makes follow-up calls; provides additional information to businesses and consumers; closes complaints accurately and in a timely manner.Assists walk-in clients; answers inquiry lines; provides member leads for sales department; performs other duties as required by supervisor as related to operations. Provides back up assistance with the processing of new membership applications as necessary.
Competencies: ?To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills- Pursues training and development opportunities; Strives to continuously build knowledge and skills. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Attendance/Punctuality - Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Qualifications: ?To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience - Bachelor's or Associate’s from accredited college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills - To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software and Microsoft Office Word Processing software. Certificates, Licenses, Registrations - None required. Other Qualifications - Background in communications is a plus.
Director - Dispute Resolution Group (FAS), Houlihan Lokey
by John Ford
10/01/09
Location: New York NY
Expires 12/01/2009
Director - Dispute Resolution Group (FAS), Houlihan Lokey, New York NY
Job ID # 1032740 Start Date of Employment ASAP Posting Date 11-Sep-2009
Company Information: Houlihan Lokey, an international investment bank, provides a wide range of advisory services in the areas of mergers and acquisitions, financing, financial restructuring, and valuation. The firm was ranked the No. 1 M&A advisor for U.S. transactions under $2 billion in 2008 and the No. 1 U.S. fairness opinion advisor over the past 10 years by Thomson Reuters. In addition, the firm advised in 11 of the 15 largest corporate bankruptcies and on more than 500 restructuring transactions valued in excess of $1.25 trillion over the past 10 years. The firm has more than 800 employees in 14 offices in the United States, Europe and Asia. Each year we serve more than 1,000 clients ranging from closely held companies to Global 500 corporations. For more information, visit www.HL.com.
Financial Advisory Services (FAS); Houlihan Lokey is a leading, global financial advisor with an established reputation for objectivity and integrity. Our reputation, coupled with nearly 40 years of leadership in the field of valuation, gives confidence to those who depend on our services—business owners, boards of directors, special committees and companies in their interactions with auditors, regulators and other constituencies. In 2008, we worked on more than 1,000 financial advisory assignments, and we were ranked the No. 1 M&A fairness opinion advisor by Thomson Reuters. In these times of heightened regulatory oversight, clients can rely on our stability, integrity, technical leadership and global full-service capability in a number of financial advisory services, including:
• Transaction Opinions & Advisory
o Fairness Opinions
o Solvency Opinions
o Valuation Opinions
• Tax & Financial Reporting Valuation
o Purchase Price Allocation
o Goodwill Impairment
o Equity-Based Compensation
o Transfer Pricing for Tax Purposes
o Fresh-Start Accounting
o Hedge Funds
• Financial Consulting
o Portfolio Valuation Services
o INSOURCE Corporate Development ServicesTM
o Business Analytics & Transfer Pricing
o Derivatives Valuation & Risk Management
o Financial Expert Opinions
o ERISA and ESOPs
o Estate and Gift Tax Valuations
We are seeking senior officer to market and oversee the execution of valuation and lost profits/business damages analyses and other financial advisory services, with a particular emphasis on dispute and financial expert-related opinions and providing testimony as to opinions developed as required.
The Director will develop and execute a marketing plan for Houlihan Lokey FAS services in the Northeastern region of the U.S. (including the New York Metro, Boston and Philadelphia regions) with a particular emphasis on dispute consulting services but also including fairness and solvency opinions, general business valuations and certain financial and tax reporting-based valuation products. It is expected that a substantial part of the Director’s time will be spent working directly with leading law firms to increase the understanding of the breadth of applicability of the product and of Houlihan Lokey’s credentials in the dispute resolution field. This program may include periodic presentations on current topics of interest to law firms or bar associations, in-person meetings with leading attorneys, seminar speaking and authoring articles in relevant periodicals. It is expected that other target market segments might include corporate general counsels and/or chief financial officers, private equity firms, leading accounting firms, and other professional intermediaries who are or may become key influencers in relation to the selection of consulting and testifying experts.
The Director will be responsible for serving on Houlihan Lokey’s Dispute Committee, in which capacity he or she will be expected, in conjunction with other senior members of HL’s FAS staff, to provide a rigorous review of Houlihan Lokey’s work product in the dispute field.The Director will be expected to maintain a high level of technical expertise in the valuation and lost profits/business damages field, and to actively share this knowledge and related best practices with other members of Houlihan Lokey’s financial staff.
The Director will be expected to keep current on other Houlihan Lokey products and to assist in cross-selling these products to clients and prospects. Relevant products include financial restructurings, healthy and distressed merger and acquisitions advisory and board advisory services.
Key Qualifications (Required):
§ Technical expertise in lost profits/business damages analyses.
§ Strong written and oral communication skills.
§ Valuation and lost profits/business damages testimony experience in litigation, mediation, and arbitration matters across a variety of jurisdictions.
§ Demonstrated ability to effectively sell complex advisory products.
§ Must be respected by his/her colleagues as a team player, interested in working with all disciplines to promote the firm’s services.
§ High energy level and an ambitious competitive, yet collaborative, style.
§ Existing client base and referral network.
§ Minimum 12 years professional experience in related fields.
Key Qualifications (Strongly Preferred):
§ Technical expertise in valuation.
§ Economic financial analysis acumen.
§ Strong familiarity with relevant target markets.
§ Familiarity with other core HL products.
Please e-mail a resume and cover letter to DIRFASNY@HL.com. Contact Name Gwinevere von Ludwig, Recruiting Representative Email Address gvonludwig@hl.com hone Number 212-497-4202 Web Site Address http://www.hl.com
Administrative Assistant (Part-time), Oregon Mediation Association
by John Ford
09/21/09
Location: Portland, OR
Salary: $12 - $14/hr with paid time off for vacation and illness
Expires 10/10/2009
Organization: Oregon Mediation Association
Title: Administrative Assistant (Part-time)
Who We Are: The Oregon Mediation Association (OMA) is a nonprofit membership organization committed to the development, support, and advocacy of mediation in the State of Oregon. We are looking for an experienced and energetic person with a passion for mediation and conflict resolution to fill our part-time (16 hours per week) Administrative Assistant position.
Responsibilities: The Administrative Assistant performs administrative and general office duties; communicates regularly with OMA members; manages a membership database including financial contributions; maintains and updates OMA's website; makes deposits and tracks financial transactions, responds to inquires from members, volunteers, and the general public; and assists with planning and on-site coordination of OMA's Annual Fall Conference in November.
Detailed responsibilities:
Customer Service: Serves as initial point of contact for OMA members, volunteers, and the general public with professionalism and thoughtfulness. Researches and responds to inquiries, complaints, and suggestions, both verbally and in writing.
Website and Electronic Communications: Maintains the organization's website. Updates information on the site, responds to web inquiries from members and the general public and communicates with OMA's web host. Coordinates and edits on-line weekly communications to members via an online newsletter.
E-mail: Manages heavy flow of e-mail communications, including responding to messages, generating correspondence, and maintaining current e-mail distribution lists.
Database Management: Maintains the organization's membership database. Processes membership applications and financial contributions. Manages organization's PayPal account. Coordinates monthly mailings of membership renewals and related correspondence.
Administration: Performs a variety of office administrative functions, including: answers the phone, picks up mail at the post-office, makes and track deposits and online payments, develops promotional and other materials; provides administrative support for purchases and payments, maintains an inventory of supplies, drafts correspondence and promotional materials, responds to committee requests and coordinate meeting preparations.
Annual Conference: Provides administrative support for OMA's annual conference, including management of conference registration database, preparation of materials, and on-site assistance during the conference.
Qualifications: Previous office management or equivalent experience. Required skills include: excellent computer skills including proficiency with Microsoft Office computer programs, including Word, Excel, and Outlook. Position will be filled by a candidate with database management experience, excellent written and oral communication skills, strong customer service, and the ability to interact effectively with members, staff, and the general public. Attention to detail a must. Experience with Paradigm database software (or other similar database software), PayPal, and website management is preferred.
Hours: The Administrative Assistant will work 16 hours per week, with a schedule to be determined regarding office hours Monday-Wednesday and a requirement to be in the office from 8:00 a.m. to 5:00 p.m. on Thursdays.
Location: Downtown Portland
Salary and Benefits: $12 - $14/hr with paid time off for vacation and illness. Fantastic professional development and networking opportunities for a candidate interested in a career in conflict resolution.
Starting Date: This position will begin December 1, 2009. Some orientation will be scheduled for mid to late November.
To Apply: Email cover letter, resume, and a list three professional references with contact information to oma@omediate.org with "Administrative Assistant Application" in the subject line.
Applications will be accepted until filled, but submit application no later than October 7, 2009 to guarantee consideration.
OMA is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including the elderly and people with disabilities.
is looking for a dynamic and innovative leader to serve as Director.
The Center is the joint effort of the University of Washington and WashingtonStateUniversity and was developed, under the leadership of William Ruckelshaus in response to requests from community leaders to assist in developing collaborative approaches for policy development and multi-party dispute resolution. The Center is dedicated to assisting public, tribal, private, non-profit and other community leaders in their efforts to build consensus and resolve conflicts around difficult public policy issues.
The Director position is a non-tenured faculty position on a 12 month, full-time basis. The position may be located in Pullman, Olympia, or Seattle, negotiable at the time of offer. Start date is negotiable, but anticipated for Spring 2010.
The WSU Extension director is leading the search so if anyone wants to nominate someone for consideration they can forward the name to Dr.
Non-tenured faculty position: The Joan B. Kroc Institute for International Peace Studies of the University of Notre Dame
by John Ford
09/10/09
Location: Notre Dame, IN
Expires 10/15/2009
University of Notre Dame.
The Joan B. Kroc Institute for International Peace Studies of the University of Notre Dame invites applications for a non-tenured faculty position, beginning in August 2010.We seek a scholar-practitioner with experience in conflict mediation and transformation, who can teach graduate and undergraduate courses in conflict analysis and resolution theory and practice with a particular focus on skill building for peace studies students and participate in joint research and outreach projects of the Institute.More information about the Kroc Institute http://kroc.nd.edu/ is available on-line.Applicants should show evidence of significant practical experience in the above mentioned applications, published research and excellent teaching skills.Review of applications will begin on October 15, 2009 and continue until the position is filled.Please send a letter of application, curriculum vitae, evidence of teaching effectiveness, three letters of reference, and two examples of written work to Dr. Scott Appleby, Search Committee Chair, Kroc Institute, 107 Hesburgh Center, University of Notre Dame, Notre Dame, IN46556.(For further informaiton, please contact Barbara Lockwood at lockwood.1@nd.edu.)The University of Notre Dame, an international Catholic research university, is an equal opportunity educator and employer with strong institutional and academic commitments to racial, cultural, and gender diversity.Information about Notre Dame is available at http://www.nd.edu <http://www.nd.edu/> .
Ombudsman for the Funds and Programmes, Office of the United Nations Ombudsman
by John Ford
09/10/09
Location: New York, NY
Expires 09/15/2009
Ombudsman for the Funds and Programmes, Office of the United Nations Ombudsman, New York
Closing Date: Tuesday, 15 September 2009
If you are a passionate and committed professional and want to make a lasting difference for children, the world's leading children's rights organization would like to hear from you. UNICEF seeks an Ombudsman for the Funds and Programmes, to be based in the Office of the United Nations Ombudsman, New York Headquarters.
The position of Ombudsman for the Funds and Programmes functions as an integral part of the integrated Office of the United Nations Ombudsman. The incumbent addresses grievances raised by staff and related personnel of the Funds and Programmes. He/she works under the general authority of the United Nations Ombudsman and has direct access to the Executive Heads of the Funds and Programmes. The objective of the services of the Ombudsman for the Funds and Programmes is conciliation by seeking mutually acceptable solutions through informal means. The purpose of such an informal procedure is to foster a harmonious and productive work environment, thereby contributing to greater organizational and operational efficiency. His/her services are available to staff members and related personnel of UNDP, UNFPA, UNICEF and UNOPS. Staff members and related personnel of the Funds and Programmes may contact the Funds and Programmes Ombudsman for help on any work-related problem where a perspective outside of formal channels might be helpful.
Your profile: Advanced university degree in administration, counseling, dispute resolution, human relations, law, management, organizational development, or other relevant discipline required. Fifteen years of progressively responsible professional experience, including five at international level in dispute resolution, managerial or legal fields. Extensive professional training and experience in alternative conflict resolution as well as knowledge and experience of the field are highly desirable. Professionalism: conversant with the Funds and Programmes and their mandates, operational structures and requirements Alternative dispute resolution: demonstrates problem-solving skills and the ability to act impartially, independently and with complete confidentiality and integrity in the informal settlement of employment-related conflict; demonstrates negotiation and mediation skills; Judgment/decision-making: demonstrates balanced judgment, analytical and decision making skills; enhances partnerships with all stakeholders to establish, expand and maintain the work of the Office; Leadership: contributes to the improvement of policies and operational objectives by drawing on expert knowledge of ombuds issues, theory and practice as well as experience gained from actual cases; Management: displays good management skills, including the ability to identify priority strategic issues, activities and assignments and allocation of adequate time and resources for completing tasks. Building trust: creates a safe, confidential environment in which people can talk and explore possible actions without fear of repercussion; shows respect and compassion for individuals; Client orientation: identifies the client needs and develops appropriate solutions with them; establishes and maintains productive working relationships with clients; Teamwork: operates effectively across organizational boundaries and in a team; establishes and maintains effective working relationships in a multicultural, multi-ethnic environment with sensitivity to and respect for diversity and gender balance; Communication: communicates with clarity through effective spoken, written and presentational skills and, most importantly possesses excellent listening skills. Technological awareness: Effective computer skills, including proficiency in spreadsheet applications, and relevant software packages. Fluency in English with proficiency in another UN language is required.
If you have got experience of working in a similar capacity and want to make an active and lasting contribution to build a better world for children, send a detailed curriculum vitae in English, AND a duly completed United Nations Personal History form (available at www.unicef.org/employ), quoting VN-09-485 to: recruit.SSR@unicef.org. Applications should be received by 15 September 2009. Only candidates who are under serious consideration will be contacted. The Ombudsman will be appointed for an initial period of two years. Such appointment may be extended for a further period but the total terms of office of the Ombudsman shall not exceed five years. The incumbent shall be ineligible to hold any other post in any of the four organizations (UNDP, UNFPA, UNICEF and UNOPS) after his/her term expires.
Job ID ST.0900273 Company Name Kaiser Permanente Job Category Healthcare Location San Jose, CA Position Type Full-Time, Employee Experience 5-10 Years Experience Date Posted September 4, 2009 (Reposted Sep 5)
This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.
DEPARTMENT: SCHEDULE: Full-Time Regular, 40 Hours per Week, Day Shift, Monday through Friday, 08:00am to 05:00pm. Position Summary: The HealthCare Ombudsman/Mediator functions as a trained alternative dispute professional offering patients, family members, staff and providers a conflict management program to resolve patient/ provider healthcare disputes early and quickly thereby improving patient safety and reducing the costs of health care dispute resolution. Serves as a trusted and informal information resource, communication channel, complaint handler, facilitator, consultant and practitioner for dispute resolution. Acts to seek fair and equitable solutions to patient/provider problems and for suggesting dispute resolution processes for addressing and managing conflicts and for policy and procedural changes. Brings issues to senior leadership to address care delivery improvement efforts. Promotes effective relationships/communication between patients and providers. Education/License/Certification: Bachelor’s degree required. Masters degree in business, health care, public administration or related field desired.. Qualifications: Extensive (usually 10+ years) progressive experience in clinical or management roles in a health plan or multifaceted health care system desired. Clinical or hospital/healthcare background (usually 10+ years) required. Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment. Evidence of having taken and passed a 40 hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment. Demonstrated ability to work with difficult situations with multiple interests/parties involved. Demonstrated analytical/data management skills. Demonstrated program development expertise (strategic direction, workplanning, communications, implementation). Demonstrated excellent written and presentation communication skills. Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building. Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities. Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations. Preferred Qualifications: Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice). Knowledge of KP preferred. Duties: Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program. Establishes annual workplan and performance metrics to demonstrate program effectiveness, including but not limited to: patient and provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources and the promotion of patient safety initiatives. Develops and implements an on-going communications program, including informational materials for patients and family, staff training and awareness building and materials for external audiences. Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential and informal assistance to patients and providers in resolving patient care issues, which includes the following. Receives inquiries for dispute resolution, listens impartially and questions the patient/staff to help put the problem into perspective. Conducts informal fact-finding and gathers information, including any general background information that may be helpful to understand the overall context of the dispute and assesses the overall gravity of the situation, and meets with the parties to discuss issues. Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute,. Serves as an impartial and independent third party for clients, focusing upon patient care issuesFacilitates contact with other appropriate local/regional departments as necessary (e.g. Legal or Member Services). Collaboration and Problem Solving: Develops collaborative relationships within the Medical Center and Regional departments to provide and facilitate a fair, open and creative atmosphere. Provides feedback to senior management by tracking and analyzing types of patient and provider concerns, and in collaboration with appropriate stakeholder groups. Identifies opportunities for improvement to policies and practices which contribute to systemic conflicts, concerns and complaints. Provides internal consulting services to providers on communication and dispute resolution strategies, designed to improve individual and organizational effectiveness.Analysis and Reporting: Maintains data set to support the evaluation of the effectiveness of the program. Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints. Identifies and informs upper management of patterns and trends affecting patient care. Knowledge Management: Actively participates within the KP patient safety/risk management community, by sharing successful practices and disseminating learnings (in collaboration with Regional and National Risk Management functions). Establishes and maintains external network of Ombudsman professionals to foster on-going program improvement and ‘up-to-date’ information. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees. Consistently supports compliance and the Principles of Responsibility (KP’s code of conduct) by maintaining confidentiality, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal and State laws and regulations, accreditation and licensure requirements, and KP policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors. PLEASE NOTE: - Kaiser Permanente is an AA/EEO employer -
Competition No.: OMB-09-002 Closing Date: August 21, 2009
Note: This is a full-time Administrative position.
Duties:
Reporting to the President, the Ombuds is an independent, impartial and confidential advocate for fairness.
The mandate of the Ombuds is to receive, investigate and seek to resolve, at the request of any member of the College community, or upon the Ombuds’ own motion, any concerns or complaints with regard to any aspect of student interaction with the College or Student Union and area campus student councils with the aim of achieving fairness for all parties.
In carrying out this mandate, the Ombuds will provide general information about College resources, policies, procedures and rules, and advice concerning rights and responsibilities in situations where concerns or questions may arise. Make recommendations to those in authority with a view to remedying the situation of individuals, and recommend changes in policies, rules or procedures, which would have the effect of improving fairness in College or Student Union operations.
Qualifications:
Post-secondary 4 year degree in law, business, education, conflict resolution or a related area of study
Minimum of 5 years of experience with specialist knowledge and skills in conflict resolution, mediation and dispute resolution
An equivalent combination of education and experience will be considered
Ability to conduct investigations and possess strong analytical and problem solving skills
Strong customer service skills, excellent oral and written communication skills, knowledge of current communication needs and preferences of students as well as planning, organizational and case management skills
Must have sensitivity to diversity and human rights issues
While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
PLEASE SUBMIT APPLICATIONS (quoting Competition No. OMB-09-002) TO:
OPEN PERIOD: Thursday, August 06, 2009 to Thursday, August 20, 2009
SERIES & GRADE: GS-0301-15
POSITION INFORMATION: Full-Time Permanent
DUTY LOCATIONS: vacancy(s) in one of the following locations: 1 vacancy - Montgomery County, MD
JOB ANNOUNCEMENT NUMBER: OD-2009-354201-DE
MAJOR DUTIES:
The Deputy Ombudsman for the NIH Center for Cooperative Resolution (CCR) serves as a neutral and independent third party dispute resolution practitioner whose major function is to provide confidential and informal assistance to managers and employees by: analyzing and developing options for addressing complaints, grievances and concerns; helping to resolve complex/sensitive work-related issues and disputes; and exploring and helping to resolve science-related conflicts and organizational challenges. The Deputy provides advice to the CCR Director, the NIH Director, and senior officials from NIH Institutes and Centers (ICs) on a broad range of NIH workplace matters and helps NIH employees throughout the organization in order to foster a fair, open and creative atmosphere. The Deputy Ombudsman supports the CCR staff in efforts to analyze, design and recommend improvements to conflict management systems within NIH.
The Deputy oversees the day-to-day administrative function of the CCR and provides assistance and guidance to the CCR staff, especially in the absence of the CCR Director. With the CCR Director, the Deputy develops the CCR's budget and business plans in response to emerging NIH conflict resolution needs. The Deputy acts as a project officer responsible for preparing technical specifications for and managing service contracts with private sector organizations or other government entities or agencies. In concurrence with the Director, the Deputy coordinates, conducts and/or develops custom-designed training and outreach strategies to serve the NIH community.
QUALIFICATIONS REQUIRED:
You must have one year of specialized experience at a level close to the work of this job that has given you the particular knowledge, skills, and abilities required to successfully perform. Typically we would find this experience in work within this field or a field that is closely related.
Examples of specialized experience at the GS-14 level may include: design and implementation of integrated conflict management systems; collaboration and coordination with team members in analysis of and intervention in complex workplace conflicts; working with individuals and groups to explore sensitive diversity issues; providing advice and guidance on the interpretation of organizational policies and procedures; serving as a liaison to or consultant for organizational management; broad experience serving as a third party neutral addressing organizational and workplace issues; and engaging in educational activities to enhance the understanding of conflict resolution and the role of the ombudsman.
The New York State Agricultural Mediation Program (NYSAMP), a program of the New York State Dispute Resolution Association, Inc. (NYSDRA), is seeking a highly motivated individual with exceptional interpersonal, organizational and communications skills to assist in managing a rapidly expanding, state-wide agricultural mediation program.Interested applicants must have a college degree.Experience in the dispute resolution field, and with, working or volunteering with New York’s Community Dispute Resolution Centers (CDRCs), and personal or professional experience with the agricultural community are desirable.
This may be a full or half time position depending on the qualification of the candidate and on yearly grant funding.The Program Manager’s responsibilities will be tailored to the specific expertise, experience and interests of the successful candidate.
The NYSAMP Program Manager must have exceptional skills and experiences in one or more of the following areas:
Monday 9:00 AM - 5:00 PM Tuesday 9:00 AM - 5:00 PM Wednesday 9:00 AM - 5:00 PM Thursday 9:00 AM - 5:00 PM Friday 9:00 AM - 5:00 PM
Days Off
Sunday Saturday
Salary Grade
060
Date Posted
07/29/2009
Duties And Responsibilities
The Ombudsperson serves as a designated impartial and informal dispute resolution practitioner whose major function is to provide confidential and informal assistance to the constituents of Harvard Medical School, Harvard School of Dental Medicine, Harvard School of Public Health and appointees at the affiliated institutions. The office supplements, but does not replace, the University's existing resources for conflict resolution and does not accept notice on behalf of the University. The Ombuds function is independent of existing administrative structures and is directly responsible to the Deans of each school. Supervision comes from Deans or designee, and the he/she works administratively through the Office of Faculty Affairs. The Ombudsperson has three major areas of responsibility: dispute resolution/consultation and referral; policy analysis; and community outreach and education. With dispute resolution/consultation and referral, the Ombudsperson provides impartial and confidential consultation to students, staff and faculty members with Harvard positions and appointments who feel aggrieved or concerned about an issue; assists with interpretation of university policies and procedures as needed; assists with issue clarification and option review for possible resolution; helps to evaluate risks and benefits of identified resolution options; conducts informal fact-finding to promote better understanding of issue as needed; works to develop mutually satisfactory process for resolution through individual discussion, shuttle diplomacy, facilitated discussion, and/or mediation; consults with faculty and/or managers to develop general cooperative strategies for complaint resolution; provides referrals to other resources as needed; remains independent, neutral and impartial, and exercise good judgment; and works closely with the Dean for Academic and Clinical Affairs as well as Faculty Affairs, Faculty Research and Integrity, and Human Resources. With policy analysis, serves as a campus resource for officials in formulating or modifying policies and procedures, and raises issues which may surface as result of gaps between stated university objectives and general practice; on an annual basis, reviews and reports patterns of concerns brought to the Ombuds Office, recommends changes to reduce or eliminate recurring problems, and presents the annual report information to the faculty council each year; provides early detection of areas of organizational concern, upward feedback, critical analysis of systemic need for improvement, and makes recommendations; acts as liaison between individuals or groups and administrative structure, serving as communicator or informal facilitator, as appropriate. With community outreach and education, the Ombudsperson provides on-going education and communication about the Ombuds office and its role to all potential users, their institution and university leadership; and designs and conducts training programs for the university and affiliates in dispute or conflict resolution, negotiation skills and theory, civility and related topics.
Basic Qualifications
Advanced degree in a related field. Demonstrated experience in conflict resolution, mediation and/or negotiation. Some prior supervisory experience.
Additional Qualifications
Outstanding communication and interpersonal skills including the ability to work well with individuals at all institutional levels, an ability to develop rapport with individuals, and experience working with subtle and/or complex institutional political dynamics. Excellent problem-solving skills. Prior experience in an academic or medical environment is strongly preferred. Knowledge and understanding of Harvard University and its medical affiliates a plus. Demonstrated experience handling confidential matters with discretion and maintaining professional demeaner. Strong background of sensitivity to diversity issues. Works well independently and as part of a team. Previous Ombuds experience preferred.
Additional Information
In addition the Ombudsperson directs the Office of the Ombuds, where he/she formulates, manages and monitors the overall goals, direction, programs and budget of the office, and supervises office staff as necessary; creates an environment fostering emotional and physical safety for all with concerns; facilitates open discussion and exploration of options without fear of retaliation; maintains high level of confidentiality at all times; and ensures that the integrity of the office is maintained by all Ombuds Office staff.
Required Screening
Harvard University requires pre-employment reference and background screening.
Harvard University is an Affirmative Action/Equal Opportunity Employer.
Florida Gulf Coast University (FGCU) is a public, comprehensive university offering a wide range of undergraduate and graduate programs.
The University Ombuds Office was established as a part of the state's mandate to provide an opportunity for student concerns to be processed promptly and resolved fairly. The University Ombuds/Assistant to the President reports to the President.
The Office assists students, faculty, staff and external associates of the university in identifying and evaluating options for resolving and managing conflicts, provides mediation services, conducts workshops on conflict management, and makes referrals to other appropriate university and community resources.
Requirements
Candidates seeking the position will hold at least a Masters degree (or a J.D.) in a related discipline with a minimum of six years of experience; a terminal degree with a minimum of five years experience is preferred. Prior experience of working in higher education with demonstrated skills in conflict management, mediation and facilitation and thorough knowledge of institutional processes is also required.
How to apply: visit http://jobs.fgcu.edu and access REQ#1022 by the deadline date August 21, 2009. ALL applications MUST BE submitted electronically through the University's online system "SOAR". No paper or email applications will be accepted.
Associate Director - Peace Accords Matrix; Kroc Institute ?Institution: University of Notre Dame
by John Ford
07/16/09
Location: Indiana
Expires 08/31/2009
Position: Associate Director - Peace Accords Matrix; Kroc Institute ?Institution: University of Notre Dame ?Location: Indiana ?Date posted: 7/8/2009?
Research Administration: Associate Director, Peace Accords Matrix, Kroc Institute, University of Notre Dame. The Kroc Institute for International Peace Studies at the University of Notre Dame seeks applications for an Associate Director of the Peace Accords Matrix (PAM). PAM seeks to analyze and compare all recent comprehensive peace accords together with data on their subsequent implementation in a manner useful to scholars, policymakers, and peacebuilding practitioners. As it moves into the next phase, the project, which is led by Professor John Darby, seeks a scholar with expertise in peace processes and experience in data collection and analysis to oversee its continued development. Review of applications begins July 1, 2009. Please submit a curriculum vitae, cover letter, writing sample, and three letters of reference to Associate Director-PAM Search, Attn: Barbara Lockwood, Kroc Institute for International Peace Studies, University of Notre Dame, Notre Dame, Indiana 46556, U.S.A. The University of Notre Dame is an international Catholic research university and an affirmative action, equal opportunity employer committed to fostering a culturally diverse atmosphere. Women and minorities are particularly encouraged to apply. More information about the Institute is available at http://kroc.nd.edu/aboutus.
Contact Information:??Barbara Lockwood?Associate Director-PAM Search?Kroc Institute for Int'l Peace Studies?University of Notre Dame?100 Hesburgh Center?Notre Dame, IN 46556 ?
The US Dept. of Health and Human Services agency is hiring an Association Ombudsman for its office in Rockville, MD. The position serves as an Organizational Ombuds for FDA employees: a confidential and informal information resource, facilitator consultant and practitioner for dispute resolution. (This is not Center for Drug Evaluation and Research Ombuds position, which is an external Ombuds.) Applicants must have at least one year of ADR experience. The GS-14 position pays $102,721 to $133,543 per year. Applications are due Friday, July 17, 2009. (USAJobs, job ann. no. PH-FH-268667-(DEU/MP).)
Department:Department Of Health And Human Services
Agency:Food and Drug Administration
Job Announcement Number: PH-FH-268667-(DEU/MP)
Conflict Prevention and Resolution Specialist
SALARY RANGE: 102,721.00 - 133,543.00 USD /year
OPEN PERIOD: Monday, July 06, 2009 to Friday, July 17, 2009
SERIES & GRADE: GS-0301-14
POSITION INFORMATION: Full Time Career/Career Conditional
PROMOTION POTENTIAL: 14
DUTY LOCATIONS: vacancy(s) in one of the following locations: 1 vacancy - Rockville, MD
WHO MAY BE CONSIDERED: United States Citizens
JOB SUMMARY:
Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. Join HHS and help to make our world healthier, safer and better for all Americans.
APPLICATIONS WILL BE ACCEPTED FROM: All U.S. Citizens and Merit Promotion Candidates
In addition to competitive referral lists, separate referral lists will be generated for candidates who are eligible under merit promotion procedures. You are eligible under merit promotion procedures if you meet one of the following criteria:
All Federal employees with career or career-conditional appointments in the competitive service; former Federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service; displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP); veterans who are preference eligibles or who have been separated under honorable conditions after 3 years or more of continuous service; individuals eligible for VRA appointments; and individuals with disabilities. YOU MUST SUBMIT YOUR SF-50 AND/OR DD 214 IN ORDER TO BE CONSIDERED UNDER MERIT PROMOTION PROCEDURES.
The requirement to submit a SF-50 DOES NOT APPLY to current FDA employees.
One or more positions may be filled using this vacancy announcement.
Please read this entire announcement in order to follow the specific instructions for applying.
The incumbent serves as a confidential and informal information resource, facilitator consultant and practitioner for dispute resolution, and helps FDA work for positive change. As an Associate Ombudsman, the incumbent is responsible for collaborating with officials responsible for administering formal dispute resolution systems; for seeking fair and equitable solutions to employees' problems; suggesting approaches for addressing and managing conflict and for employees' problems; suggesting approaches for addressing and managing conflicts and for policy and procedural changes; for building constructive relationships by resolving disputes and making recommendations that will create a more positive work environment and a high level of productivity, thereby enhancing FDA's reputation as the premier scientific regulatory agency in the world.
Director of Collective Bargaining, SEIU Local 1000,
by John Ford
07/09/09
Location: Sacramento CA
Expires 08/31/2009
Director of Collective Bargaining, SEIU Local 1000, Sacramento CA Type: Full-time; Experience: Mid-Senior level; Functions: Human Resources; Industries: Government Relations, Human Resources, Non-Profit Organization Management, Political Organization; Posted: June 24, 2009 JOB DUTIES ??• Act as spokesperson during collective bargaining. ?• Coordinate actions of master table bargaining, as well as activities of nine individual bargaining units ?• Coordinate activities for approximately 150 meet and confer negotiating teams ?• Train negotiating team members ?• Supervise four to seven senior union representatives and three administrative support staff QUALIFICATIONS AND EXPERIENCE ??• 5 years experience negotiating contracts, including experience as chief spokesperson, writing contract language, costing and coordinating activities for multiple bargaining units. ?• 3 years experience managing staff, assignments, projects and timelines. ?• Experience with mediation, arbitration and hearings preferred. ?• Bachelor’s degree in appropriate field required. ?• Masters degree in administration or JD preferred Company Description: We are Local 1000 of the Service Employees International Union. SEIU Local 1000 is a progressive public sector labor union representing 95,000 state employees in nine bargaining units throughout the state of California. ??SEIU Local 1000 is seeking a skilled and innovative Director of Contracts who combines a big-picture outlook with a mastery of details. If you’re a fierce negotiator, a tireless advocate for the rank-and-file, and excel at both strategy and tactics, please apply. The ideal candidate will be experienced in managing a team of dedicated labor representatives, a volunteer bargaining team and expertly coordinating negotiations. ??The employees in the bargaining units we represent include a wide variety of classifications. We negotiate and enforce a long, complex contract that ensures good working conditions, fair wages and secure health care and retirement benefits. We require a thorough knowledge of collective bargaining, as well as of the roles, structures, policies and procedures of California’s State Personnel Board, the Department of Personnel Administration, and individual state departments. ??Please visit the SEIU Local 1000 website to learn about our Union and our vision for our members. www.seiu1000.org SEIU Local 1000; 1808 14th St; Sacramento, CA 95811-7131; (916) 554-1200
EMB-Case Manager, Decorum Consulting Group, New York NY This position is not related to medical or social work case management. Please do not submit yourself if your experience is in this area. We are ideally looking for a strong paralegal who has completed his or her Juris Doctor, who has experience with ADR, or an experienced ADR Case manager. Top Dispute Resolution firm with offices nationwide seeks Case Manager. MUST HAVE experience in Alternative Dispute Resolution experience and must have Juris Doctor. Room for growth! Looking for someone to shake things up and help with restructuring! Job Description: Convene, manage and administer cases. Regularly greet clients when they come in for a hearing as determined by local manager. Handle case management issues effectively and in a professional manner. Regularly meet and communicate with manager and assigned ADR service providers to discuss case issues. Partner with ADR service provider to ensure timely follow-up on all closed cases to determine client satisfaction and future business opportunities. Job Qualifications: Basic proficiency in all ADR processes and procedures (arbitration, mediation, court reference, etc). Ability to proactively determine client needs to ensure that the overall client experience is positive, enhance client satisfaction, and facilitate repeat business. Solid working knowledge of the proficiency, practice areas and practice preferences of internal service providers assigned to their local Resolution Center. Computer literate and proficiency in all software programs required for the position. Must have a good understanding of the legal industry including court processes and legal terminology
Salary and Benefits: $40,000 - 60,000 To Apply Directly: Email your resume to: emily@decorum-ny.com Please visit www.decorum-ny.com for more job openings and background of our company.
Mediator (Experience in the Airline Industry); Office of Mediation Services at National Mediation Board
by John Ford
07/09/09
Location: Washington DC
Salary: 73,100.00 - 113,007.00 USD /year
Expires 07/15/2009
Mediator (Experience in the Airline Industry); Office of Mediation Services at National Mediation Board, Washington DC Agency: National Mediation Board Job Announcement Number: 2009-05MP Mediator (Experience in the Airline Industry) Salary Range: 73,100.00 - 113,007.00 USD /year GS-12: $73,100 to $95,026, GS-13: $86,927 to $113007 Open Period: Wednesday, June 24, 2009 to Wednesday, July 15, 2009 Series & Grade: GS-0241-12/13; Position Information: Full-Time Permanent; Promotion Potential: 14 Duty Locations: 1 vacancy - but two applicants may be selected- Washington, DC Who May Be Considered: Applications will be accepted from current and former competitive service Federal employees, and people eligible under special hiring authorities. To apply under the Delegated Examining Process, please see vacancy announcement number 2009-05DU. This announcement requires experience in the Airline industry. Job Summary: This position is located in the Office of Mediation Services at the National Mediation Board. The incumbent will mediate disputes between railroad and airline carriers and labor organizations over rates of pay, work rules or working conditions, or over interpretations of applicable collective bargaining agreements.
Key Requirements: U.S. Citizenship; Federal employees must achieve time in grade to qualify; Position involves travel; Background and/or Security Investigation required.
Major Duties: Mediates disputes between railroad and airline carriers and labor organizations over rates of pay, work rules or working conditions, or over interpretations of applicable collective bargaining agreements. Drawing on an extensive knowledge of the parties, their histories, relationships, past agreements, and persistent or recurring problems, uses an array of mediation techniques and approaches to assist parties in achieving resolution of disputes. Provides specialized alternative dispute resolution services in an ongoing effort to enhance the quality of relationships between labor and management to avoid or minimize the emergence of serious disputes. In this role, offers Interest Based Bargaining training and facilitation, grievance mediation, on-line dispute resolution, or such other services as may be appropriate.
Qualifications: For the GS-12: all applicants must have at least one year of specialized experience in negotiating or interpreting labor agreements in the airline industry covering a large number of employees or a number of different crafts or classes, on such matters as wages, hours of work, and working conditions; or in mediating between, or negotiating with, management and employee representatives in the application of labor agreements at a level that is equivalent to the GS-11 level in the federal service. For the GS-13: all applicants must have at least one year of specialized experience in negotiating or interpreting labor agreements in the airline industry covering a large number of employees or a number of different crafts or classes, on such matters as wages, hours of work, and working conditions; or in mediating between, or negotiating with, management and employee representatives in the application of labor agreement at a level that is equivalent to the GS-12 level in the federal service. Experience must have been in or directly related to the concepts, principles, and collective bargaining practices in the airline industry. Such experience must have equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.
You must be a U.S. citizen to qualify for this position. You will need to successfully complete a background security investigation before you can be appointed into this position. You must meet time-in-grade restrictions by the closing date of this announcement. You will be required to travel extensively (11 or more nights per month). How You Will Be Evaluated: You will be evaluated to determine if you meet the minimum qualifications required; and on the extent to which your application shows that you possess the knowledge, skills, and abilities associated with this position as defined below. When describing your knowledge, skills, and abilities, please be sure to give examples and explain how often you used these skills, the complexity of the knowledge you possessed, the level of the people you interacted with, the sensitivity of the issues you handled, etc. Each applicant must provide with your application a written statement, not to exceed five-typed pages, (no more than one page each) specifically addressing the following five knowledge, skills, and abilities: 1. Skill applying the techniques of mediation in dealing with the parties to a dispute in the Skill applying the techniques of mediation in dealing with the parties to a dispute in the airline industry. 2. Knowledge of the field of labor-management relations, particularly of collective bargaining principles, practices and processes in the airline industry; understanding of economic, industrial and labor trends, and of current developments and problems in the field of labor relations. 3. Skill in collective bargaining, gained through experience as a management official, a union official, a party in the collective bargaining process, a union or management official implementing or interpreting a labor contract, or as a neutral in the airline industry. 4. Skill in collective bargaining gained through experience as lead or chief negotiator in the airline industry. 5. Demonstrated ability to communicate effectively, both orally and in writing. Once the application process is completed, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, your resume and supporting documentation will be evaluated. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. You will be rated based on your responses and assigned a score ranging from 70 to 100 points, and you will receive additional points for verified veterans preference. Well qualified is defined as candidates with a score of at least 85 out of 100. Errors or omissions may affect your rating. Applicants who do not respond to the application questions may be rated ineligible.
BENEFITS: The Federal government offers a number of exceptional benefits to its employees. These benefits include, but are not limited to: health care, life insurance, flexible spending and dependent care accounts, annual and sick leave, long-term care insurance, and retirement savings plans, transit subsidies. For more information about these benefits, please visit http://www.usajobs.opm.gov/ei61.asp
Other Information: Agency Career Transition Assistance Program (CTAP)/ Interagency Career Transition Assistance Program (ICTAP). Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. CTAP and ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a 'Notice of Personnel Action' (SF-50) or equivalent that documents separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. If you are a veteran with preference eligibility, submit a copy of your DD-214 or other proof of eligibility. If you are eligible for 10-point veterans' preference, attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. http://www.opm.gov/forms/pdf_fill/SF15.pdf Five-point preference is given to those honorably separated veterans (this means an honorable or general discharge) who served on active duty (not active duty for training) in the Armed Forces: during any war (this means a war declared by Congress, the last of which was World War II); during the period April 28, 1952, through July 1, 1955; for more than 180 consecutive days, any part of which occurred after January 31, 1955, and before October 15, 1976; during the Gulf War period beginning August 2, 1990, and ending January 2, 1992; or for more than 180 consecutive days, any part of which occurred during the period beginning September 11, 2001, and ending on the date prescribed by Presidential proclamation or by law as the last day of Operation Iraqi Freedom; or in a campaign or expedition for which a campaign medal has been authorized, such as El Salvador, Lebanon, Granada, Panama, Southwest Asia, Somalia, and Haiti.. Medal holders and Gulf War veterans who originally enlisted after September 7, 1980, or entered on active duty on or after October 14, 1982, without having previously completed 24 months of continuous active duty, must have served continuously for 24 months or the full period called or ordered to active duty. Effective on October 1, 1980, military retirees at or above the rank of major or equivalent, are not entitled to preference unless they qualify as disabled veterans.
Ten-point preference is given to: those honorably separated veterans who 1) qualify as disabled veterans because they have served on active duty in the Armed Forces at any time and have a present service-connected disability or are receiving compensation, disability retirement benefits, or pension from the military or the Department of Veterans Affairs; or 2) are Purple Heart recipients; the spouse of a veteran unable to work because of a service-connected disability; the unmarried widow of certain deceased veterans; and the mother of a veteran who died in service or who is permanently and totally disabled.
For more specifics on all veterans employment issues such as Veterans preference or special appointing authorities see the Veteran's Guide http://www.opm.gov/veterans/html/vetsinfo.asp . When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.?If you fax your application, we will not consider it.?If you are selected at a grade lower than the highest shown in this listing, you will be placed under a career development plan and can be non-competitively promoted when you successfully complete the requirements for the higher grade.?You will be required to serve a probationary period of 1 year.
REQUIRED DOCUMENTS: 1. Current resume and/or OF-612 Optional Applicant for Federal Employment 2. Supplemental information addressing the five knowledge, skills and abilities outlined in the vacancy announcement 3. Veterans preference documentation if applicable 4. Copy of latest Notification of Personnel Action (SF-50), if a current or former federal employee, and/or if requesting reinstatement eligibility 5. Copy of latest performance appraisal 6. OF-306 Declaration for federal employment (please click on this link for the form) http://www.opm.gov/forms/pdf_fill/of0306.pdf.
How To Apply: You may submit your resume for this job online by selecting the 'Apply Online' button at the bottom of this announcement. Please note: your online resume may not be a complete application. Be sure to carefully read this announcement to see if additional information is required and how it should be submitted. If you do not use the online feature, you should send your resume, or Optional Form 612, along with any other required documents to the address shown below. ?You must submit your application so that it will be received by 5:00PM eastern standard time on Wednesday, July 15, 2009.?To apply online, read this vacancy announcement carefully and provide a response to the five quality ranking factors. From the announcement, select, Apply on Line. You will need to log on to access your existing resumes or to create a new one and then submit it for consideration.?If you are claiming veterans' preference or eligibility for Veterans Recruitment Appointment (VRA) this statement shuld be inlcuded in your cover letter. You will be contacted to request submission of the DD-214and, if disabled, an SF-15 with letter from the Department of Veterans Affairs. Tentative five-point preference will be granted to Veterans initially. Full preference will be granted upon receipt of your paperwork. Submit a narrative statement responding to the knowledge, skills and abilities (KSAs) identified in the announcement. This information will be used to determine your eligibility and/or rating and is required. 1. Applications that are hand delivered, or mailed should be addressed to Florine Kellogg to arrive by 5:00PM eastern standard time on Wednesday, July 15, 2009. Applications sent by email should be sent to vacancy@nmb.gov and received by 5:00PM eastern time on Wednesday, July 15, 2009.
2. Late, incomplete, or illegible applications will not be considered. 3. Highly qualified applications will be interviewed by a panel
Submit your application to: National Mediation Board; Attn: Florine Kellogg 1301 K Street, NW Suite 250-E; Washington, D.C. 20005; (202) 692-5000
Contact Information: Florine Kellogg; Phone: 202-692-5000; Email: admin@nmb.gov Contact Information: Florine Kellogg ; Phone: 2026925000; Email: vacancy@nmb.gov; Or write: National Mediation Board; 1301 K Street, NW; Suite 250 East; Washington, DC 20005-7011
What To Expect Next: If you provide your email address, we will notify you when your application has been received and keep you informed of the status of your application by e-mail. If an e-mail is not provided, we will inform you via mail the status of your application.
Mediation Specialist - HPP ?Housing and Homelessness Department, Boston Community Development, Inc.,
by John Ford
07/09/09
Location: Boston MA
Expires 08/31/2009
Mediation Specialist - HPP ?Housing and Homelessness Department, Boston Community Development, Inc., Boston MA Assist clients in negotiations with landlords, property managers, housing authorities, and human service and community agencies to maintain permanent housing. Conduct informational workshops and educate tenants of housing rights. Assist landlords with “Early Warning Systems” information to identify at-risk tenants prior to judicial actions. Develop legal services referral networks. Work closely with Housing Court Advocates. Provide weekly and monthly reports to the Program Director. Perform other related duties as required.??Minimum of an Associate’s degree in Human Services or a related field, with one to three years of supervisory experience required. Bachelor’s degree preferred. Paralegal or law students encouraged to apply. Must have experience in and knowledge of homeless and housing issues, housing law and subsidies, benefits programs, Massachusetts General Laws, and state sanitary code regarding rental housing. Exceptional written and oral communication skills required. Must have a valid driver’s license. Bilingual skills a plus. Must pass a CORI check. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds. Email: hr@bostonabcd.org (Please indicate the job title you’re interested in the subject line! Attachments in Microsoft Word ONLY, please.) Please direct resumes and inquiries to:?Action for Boston Community Development, Inc.?Human Resources?Department 161?178 Tremont Street, Boston MA 02111 PHONE 617-357-6000 ?TTY 617-423-9215 ?FAX 617-423-7693
Construction ADR Specialist, Construction Dispute Resolution Services, LLC
by John Ford
07/09/09
Location: Nationally
Expires 08/31/2009
Construction ADR Specialist, Construction Dispute Resolution Services, LLC (CDRS), Nationally Construction Dispute Resolution Services, LLC (CDRS) is one of the leading ADR Providers specifically for the construction industry with over 250 construction ADR Specialists located in all 50 states, Washington DC and in several foreign countries. CDRS specializes in construction mediation, arbitration, expert services and has special ADR programs that expand on the traditional Dispute Review Board concept. CDRS is well-known for their new and innovative ADR processes that have been developed and conceived by CDRS. All individuals who have a construction background or attorneys with a construction law background are invited to join either the "National or International Panels of Construction ADR Specialists". There are no fees to join CDRS and CDRS does not require exclusivity which will allow you to serve on other panels or practice your ADR skills through your own firm or organization. CDRS offers three training programs: a two-day Arbitration Training Course, a one-day Dispute Review Board Training Course and a one day Advanced ADR Training Course. Additional information on CDRS and its programs can be found on the CDRS website www.constructiondisputes-cdrs.com. Interested parties should personally contact Mr. Peter Merrill, CDRS President and CEO at 888-930-0011. CDRS is headquartered in Santa Fe, New Mexico, which is on Mountain Standard Time. (Please do not contact CDRS unless you have the required construction background.)
Instructors for Negotiation and Conflict Resolution graduate degree
by John Ford
07/07/09
Location: Columbia University
Expires 07/08/2009
Conflict Resolution Job Opportunity at Columbia!
** CALL FOR INSTRUCTORS **
Instructors needed for a new and exciting master's program in Negotiation and Conflict Resolution at Columbia University!
TWO OPENINGS FOR FALL 2009!
* An introductory conflict resolution theory course
* An advanced mediation theory and practice course
** Please send letter of interest by WEDNESDAY, JULY 8th to Connie Sun at cjs2144@columbia.edu
PROGRAM OBJECTIVES
Columbia's Negotiation and Conflict Resolution graduate degree program is designed to train professionals to be effective negotiators and problem-solvers. The curriculum emphasizes a pragmatic approach to resolving conflicts that arise in human resource management, community and labor organization, education and health administration, law and business. Through examination of theory and practical methodology, the program focuses on constructive communication, ethical understanding, cultural awareness and sensitivity, counseling, and resolving conflicts in ways that are favorable for all parties.
ABOUT THE PROGRAM
Columbia's part-time master's program in Negotiation and Conflict Resolution combines theory and applied training to prepare students to develop practical models for negotiating and resolving disputes among parties with differing objectives and desires. This graduate program was developed in cooperation with Columbia's Center for International Conflict Resolution in the School of International and Public Affairs and the International Center for Cooperation and Conflict Resolution at Teacher's College.
Courses examine the psychology of bargaining, coalition development, and value distribution, and they emphasize the importance of organized preparation and establishing process. The graduate program's training philosophy is grounded in a commitment to interactive, dialogue-based methods of managing and resolving conflict. The focus is on building common ground, establishing dialogue, applying practical skills, ensuring representation and recognition, and forging relationships.
** For more information about the program, please contact Beth Fisher-Yoshida at bf2017@columbia.edu or visit
This position supports Kaiser Permanente's code of conduct and compliance by adhering to all laws
and regulations, accreditation and Licensure requirements, and internal policies and procedures.
Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.
Education/Licensure/Certification: Bachelor's degree required. Masters degree in business, health care, public administration or related field desired.
Schedule: Part-Time Regular, 32 hrs/week, Day shift.
Qualifications:
Extensive (usually 10+ years) progressive experience in clinical or management roles in a health plan or multifaceted health care system desired. Clinical or hospital/healthcare background (usually 10+ years) required. Evidence of having taken and passed a 40 or more hour Ombudsman training course or equivalent experience (usually 100+ cases) or take and pass a 40 hour or more Ombudsman training course within the first 90 days of employment. Evidence of having taken and passed a 40 hour or more Mediation course or equivalent experience (usually 100+ cases) or take and pass a 40 or more hour Mediation training course within the first 90 days of employment. Demonstrated ability to work with difficult situations with multiple interests/parties involved. Demonstrated analytical/data management skills. Demonstrated program development expertise (strategic direction, workplanning, communications, implementation). Demonstrated excellent written and presentation communication skills. Demonstrated expertise in interpersonal skills, including active listening and relationship/trust/consensus building. Flexibility to travel to various KP and/or contracted facilities within the coverage area, as applicable, to conduct HCOM responsibilities. Flexibility to travel to various locations across the program for training, advanced training, workshops, and presentations.
Preferred Qualifications:
Knowledge of relevant healthcare regulations (including HIPAA), accreditory standards, Ombudsman & Mediator Code of Ethics and state tort system (as it relates to medical malpractice). Knowledge of KP preferred.
Duties:
Program Implementation: Implements the healthcare ombudsman/mediator (HCOM) program. Establishes annual workplan and performance metrics to demonstrate program effectiveness, including but not limited to: patient and provider satisfaction, cost savings, cost avoidance in lawsuits averted, increased productivity, savings in management time, increased personnel resources and the promotion of patient safety initiatives. Develops and implements an on going communications program, including informational materials for patients and family, staff training and awareness building and materials for external audiences. Patient/Provider/Staff Ombudsman/ Mediator Process: Serves as a dispute resolution practitioner whose major function is to provide confidential and informal assistance to patients and providers in resolving patient care issues, which includes the following. Receives inquiries for dispute resolution, listens impartially and questions the patient/staff to help put the problem into perspective. Conducts informal fact finding and gathers information, including any general background information that may be helpful to understand the overall context of the dispute and assesses the overall gravity of the situation, and meets with the parties to discuss issues. Based on an analysis of the situation, recommends options to assist the parties in the resolution of their dispute, Serves as an impartial and independent third party for clients, focusing upon patient care issues Facilitates contact with other appropriate local/regional departments as necessary (e.g. Legal or Member Services). Collaboration and Problem Solving: Develops collaborative relationships within the Medical Center and Regional departments to provide and facilitate a fair, open and creative atmosphere. Provides feedback to senior management by tracking and analyzing types of patient and provider concerns, and in collaboration with appropriate stakeholder groups. Identifies opportunities for improvement to policies and practices which contribute to systemic conflicts, concerns and complaints. Provides internal consulting services to providers on communication and dispute resolution strategies, designed to improve individual and organizational effectiveness. Analysis and Reporting: Maintains data set to support the evaluation of the effectiveness of the program. Analyzes aggregate data/information from HCOM case experience concerning patterns of complaints. Identifies and informs upper management of patterns and trends affecting patient care. Knowledge Management: Actively participates within the KP patient safety/risk management community, by sharing successful practices and disseminating learnings (in collaboration with Regional and National Risk Management functions). Establishes and maintains external network of Ombudsman professionals to foster on going program improvement and 'up to date' information.
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente's policies and procedures. Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Appointments to positions can be made at any point in the salary range with appropriate management approval.
This job bulletin is posted to establish or add to a Qualified Candidate Pool (QCP).
Position
To perform complex work of employee and labor relat ions activities; research and analyze cases for arbitration and mediation; consults with appropriate corporate staff to ensure that the Service Sector’s employee relations’ program conforms to Metro’s policies governing employee-management relations; administer agreements reached with employee bargaining units and interpret agreements to all parties concerned to ensure uniform application; meet and consult with union representatives on various language and disciplinary actions; review proposed disciplinary actions for consistency and compliance with applicable regulations, laws and CBA; participate in settlement interpretations and side letter of agreement discussions; may conduct cost analysis of management and union contract proposals; prepare and present written and oral reports on negotiations and employee relations issues to Metro management; provide professional and administrative support to the Grievance Resolution Committee as assigned; responsible for maintaining, supporting, and promoting a safe work environment while complying with all of Metro’s safety rules, policies, and procedures.
Requirements for Employment
Potential candidates interested in this position MUST meet the following requirements: a Bachelor’s Degree in Industrial Relations, Business, Law, or other related field; three (3) years of journey-level experience performing labor relations work.
Must have a satisfactory job performance record as verified by reference check prior to the offer of employment.
Knowledge:Theories, principles, and practices of labor negotiation, arbitration, and contract administration; applicable local, state, and federal laws, rules, and regulations governing labor laws; research principles and techniques; hourly compensation and benefit design principles
Abilities:Perform complex employee/labor relations work; mediate and negotiate; communicate effectively orally and in writing; interact professionally with various levels of Metro employees and outside representatives; prepare comprehensive reports and correspondence; handle highly confidential information; analyze situations, identify problems, and recommend solutions; exercise judgment and creativity in making decisions; think and act independently; compile and analyze complex data; understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements.
Selection Procedure
1.Application & Supplemental Review
2.Appraisal Interview:To Be Determined
Only a limited number of candidates determined as most qualified will be invited to participate in each phase of the competitive selection process.
Application Procedure
To obtain an application package, call Metro Headquarters at (213) 922-7153 or (213) 922-3900 for the hearing impaired (TDD).All application materials may also be downloaded from Metro's Website at http://w ww.metro.net/.
Submit your entire Application Package (employment application, resume, and supplemental application, if required) by electronic mail (e-mail) to: jobs@metro.net,or by mail, or hand deliver to one of the following locations:
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