Conflict resolution skills alone will only get you so far.
Native American wisdom focuses on healing wounds, and bringing peace through good feelings, not fear. While mediations are focused principally on legal issues, Native American wisdom teaches us to be mindful of a person's emotional damage as well.
Instead of going into a mediation like it’s “déjà vu,” try to think about it as “vuja de.” In other words, it won’t be the same as it has been before.
In the analyses of this week's budget deal, whether from the politicians of both parties or from the pundits, mostly we are hearing about which side scored the most points.
This is the complete interview by Robert Benjamin with Michael Lewis, a long-time leader in the field of mediation, filmed as part of Mediate.com's ' Views from the Eye of the Storm' Series.
The deliberative process this mediator conducted is such a stark contrast to the sharp political polarization and poor communication in the US these days.
(3/22/17)Nina Meierding, Jan Frankel Schau
Anyone who has ever been married will admit that men and women argue differently. It should be no surprise to learn that women and men negotiate differently as well.
I have talked about peoples assumption that bringing a divorce case in front of the judge would end their conflict. On the contrary letting the judge decided might cause more conflict in the end.
When I was twenty-two years old, I did a two-year stint as a Peace Corps Volunteer. Here is a brief account of a dispute resolution meeting with a local governing council called the panchayat.
If poorly worded, an apology can only exacerbate the situation rather than ease the hurt and pain caused by the initial faux pas.
David Weiss, the Director of the Institute for Dispute Resolution (IDR) at New Jersey City University. , is interviewed by Laura A. Kaster, President of the Justice Marie L. Garibaldi New Jersey Alternative Dispute Resolution Inn of Court.
This article discusses engaging with “the enemy,” building relationships, separating people from the problem, listening to and understanding deeply, finding “win-win” solutions to intractable problems based on interests rather than polarised positions, and accepting and acknowledging our own imperfections.
When someone is emotionally swamped by anger, it can be helpful to redirect them temporarily away from their feelings and engage their cognitive capacities.
(2/17/17)Michael A. Zeytoonian
I recently read a Daily Good story about Navajo Indian peacemaking, a seven-step process focused on restoring relationships, a notion the Navajo refer to as “K’e”.
Two theories about conflict, and particularly about means of diminishing conflict, hold promise in understanding the election, though not necessarily in ameliorating the conflicts revealed there.
Individual differences matter. To be of value, mediation has to draw on these differences to elicit how the parties make sense.
(1/13/17)Jan Frankel Schau
We are living in interesting times here in America. It is the first time in my lifetime that I can recall a conscious effort to keep my politics and views on issues of ethics and morality to myself–rather than risk making enemies of those whom I trusted to be friends.
(1/11/17)Marvin E. Johnson
This is the complete interview by Robert Benjamin with Marvin Johnson, a national leader in the field of dispute resolution generally and on issues of elevating diversity in the ADR field, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Video Series.
Troubled by the corrosive conflict stirred up by the election, I have written a series of posts about how we might move forward constructively, particularly on the personal (as distinct from the political) level.
The Presidential election and the week following has brought the deep divides in this nation to a head, and brought to light numerous issues in our country.
The article describes CONCUR's Chapter in the book: Desalination in California: The California Coastal Commission Poseidon Joint Fact Finding Process” and provides insight into this JFF process by highlighting quotes from participants involved in the case.
This article analyzes Republican and Democratic 'bubbles" and how we can build bridges between them.
(11/28/16)Tony Belak, Pradeep Deshpande
Is intervention possible that will permit the US society to continue to rise or to keep the decline at bay longer?
The key to cross cultural communication in mediation, is tuning into the dynamic of directional awareness.
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How many times do clients come into your divorce mediation office when they aren't on the same page?