John Ford & Associates

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510-658-5524

johnford@mediate.com




Free Resources > Reading Lists > Conflict Resolution

 
1. Cloke, K. and Goldsmith, J. Resolving Conflicts at Work: A Complete Guide For Everyone On the Job. San Francisco: Jossey Bass, 2000.

2. Crum, T. The Magic of Conflict. New York: Simon and Schuster, 1978.

3. Dana, D. Conflict Resolution: Mediation Tools for Everyday Worklife. McGraw-Hill, 2001

4. Eisaguire, L. The Power of a Good Fight. Indianapolis: Alpha Books, 2002.

5. Fisher, R., Ury, W. and Patton, B. Getting to Yes, Negotiating Agreements Without Giving In. Penguin Books, 1991.

6. Levine, S. Getting to Resolution. New York: Berret Kohler, 1998

7. Mindell, A. Sitting in the Fire. Portland: Lao Tse Press, 1995

8. Rosenberg, M. Nonviolent Communication. Encinitas: Puddle Dancer Press, 1999

9. Ury, W. Getting Past No: Negotiating Your Way From Confrontation to Cooperation. Bantam Books, 1993.

10. Weeks, D. The Eight Essential Steps to Conflict Resolution. New York: Tarcher/Putnam, 1992




John Ford and Associates
Workplace Conflict Management Services
318 Capricorn Avenue, Oakland, CA 94611
(510) 658-5524 Fax 594-1728
"Helping you prevent, manage and resolve workplace conflict"
©John Ford 2000-2003