Measuring the Cost of Conflict
The Cost of Conflict Calculator How much does conflict cost?
Stewart Levine (author of Getting To Resolution)
has an online calculator to show you
how to calculate the actual dollar figure.
Measuring the Financial Cost of Organizational Conflict
The Mediation Training Institute provides a free instrument
to measure the costs of organizational conflict. This
link provides access to the page where you email your
request for the tool. It is sent to you by an autoresponder.
Measuring the Financial Cost of Organizational Conflict
http://www.mediationworks.com/mti/cost.htm
Click here for an example of an analysis of an actual
workplace conflict:
http://www.mediationworks.com/mti/costs1.htm
to measure the costs of organizational conflict. This
link provides access to the page where you email your
request for the tool. It is sent to you by an autoresponder.
Measuring the Financial Cost of Organizational Conflict
http://www.mediationworks.com/mti/cost.htm
Click here for an example of an analysis of an actual
workplace conflict:
http://www.mediationworks.com/mti/costs1.htm
Mediation Suitability Checklist
This interactive online mediation suitability survey
automatically generates a score that helps disputants
determine whether their dispute is suitable for mediation.
http://agreeinc.com/formque7.htm
Interactive Flash Dramas OnlineThis interactive online mediation suitability survey
automatically generates a score that helps disputants
determine whether their dispute is suitable for mediation.
http://agreeinc.com/formque7.htm
Stitt Feld Handy Houston, an ADR firm based in Canada have produced a series of interactive web based dramas.
I highly recommend the experience. There is a mediation
involving two angry neighbors, and a number of
negotiation scenarios. Well worth the time and
effort. Have fun!
Angry Neighbors Mediation
Your two neighbors are in a nasty argument.
Can you help them resolve it before things get out
of control?
The Negotiator
Can you get the raise you need and deserve?
Interview with a Vagabond The Vagabond wants you to give him some money and he's armed with a bottle. Can you get home on time? http://www.negotiate.ca/flash/negotiateIntro3sfhh.html
Native American Medicine Wheel Workbook
The object that many refer to as a Medicine
Wheel does not in and of itself contain any power.
It is a symbol only of the beliefs of the many
Nations of Native Americans across North and
South America. The true power is in the
understanding of one's self and our relationship
to all other things.
The Conflict Dynamics Profile®
The Conflict Dynamics Profile® is a 360-degree
feedback instrument which assesses effective and
non-effective responses to workplace conflict and
identifies causes of interpersonal conflict. The
instrument is for individuals who want (or need) to
understand how they manage and cope with conflict
and how their actions are interpreted by others.
Unlike most conflict instruments on the market which
examine styles, the CDP focuses exclusively on the
behaviors people typically display when
faced with conflict.
Workplace Answers
Provide web based training solutions on workplace
violence and harassment. Review their innovative
products through a free demo at:
Workplace Dispute Resolution Bibliography
Compiled (May 2002)
by David Klegerman and Cinnie Noble
A selected bibliography of over 200 books and articles on topics
relating to workplace dispute resolution has been compiled
by two practitioners. This bibliography will be of interest to
mediators, ADR consultants, academics, human resource
professionals, union representatives and students of relevant
disciplines. The bibliography contains a list of general
articles and books on workplace dispute resolution, as well as
subheadings with specific references to systems design,
ombuds, harassment/discrimination and so on. Several related
resources are also included at the end of the bibliography.
Conflict Resolution and Peace Building:
A Selected Bibliography
This bibliography is intended as a starting place
for your research on conflict resolution, dispute
processing, and peace building. It has been
compiled from various sources including lists
created by instructors, researchers and practitioners
from Canada, the United States, Australia,
New Zealand and South Africa.
Game Theory
Game theory addresses serious interactions using
the metaphor of a game: in these serious interactions,
as in games, the individual's choice is essentially a choice
of a strategy, and the outcome of the interaction depends
on the strategies chosen by each of the participants.
On this interpretation, a study of games may indeed tell
us something about serious interactions. But how much?
William King's Game Theory Page
Prisoner's Dilemma
The Use of Mediation to Resolve Cross-Cultural
Conflict in the Workplace
The results of this study are now available online at:
Negotiation Cartoons
by Stu Rees, Esq.
Mediation Suitability Checklist
This interactive online mediation suitability survey
automatically generates a score that helps disputants
determine whether their dispute is suitable for mediation.
http://agreeinc.com/formque7.htm