Conflict Management E-Newsletter
September 2000 #8
-------------------------------------------------------------------
The Federal Sector (U.S.) continues to provide momentum
for the institutionalization of workplace ADR. Both the draft
Bill requiring mediation by contract mediators and the
Core Principles for ADR programs are worthy of attention.
The Mediation Information and Resource Center has
permission to publish articles written for the Conflict
Resolution Center in Cape Town, South Africa.
Laurie Nathan's article is the first.
A reminder that the instructions to unsubscribe
are at the end of the newsletter. And that new
subscriptions are always welcome. Tell a friend!
----------------------------------------------------------------------
1. Articles
At The Core: Six Strategic Principles
by Laurie Nathan
There are many striking differences between the approach
to mediation adopted by the Centre for Conflict Resolution
in South Africa(CCR) and that pursued by the United Nations
(UN), the Organisation of African Unity (OAU) and major
powers. In this article Laurie Nathan, the executive director
of CCR, highlights some of the key differences by outlining
six strategic principles which underpin their mediation efforts
but which frequently are not applied by international actors.
http://www.mediate.com/articles/nathan1.cfm
When Should Race, Gender Or Culture Be A Factor When Considering The
Mediator?
by Fred D. Butler
As a mediator, when I consider this question, I come up with the
obvious answer. It is the one that all mediators would agree upon.
Namely, "When the parties want and believe that the consideration
of the race, gender or culture of the mediator would help resolve
their dispute."
http://www.mediate.com/articles/butler.cfm
M/C: A Journal Of Media And Culture.
The current issue focuses on online chat. It carries some
interesting articles:
* Invitation or Sexual Harassment: An Analysis of
an Intercultural Communication Breakdown.
* Email and the Problems of Communication.
http://www.api-network.com/mc/indexmain.html
----------------------------------------------------------------------
2. Facilitation Training Goes Online:
Online Facilitation
Dates: Sept 18 - Oct 6
Facilitator/ Trainer: Mihaela Moussou and Nancy White
Location: All online with 2 telephone conference calls
Description: A 3-week immersive, online course, with
"hands on" skills, ideas and processes of effective
online facilitation. The course focuses on the
human elements of online group interaction incorporating
theory, action learning and community dialog, with some
discussions and explorations of technologies and tools.
http://www.fullcirc.com/ws/fall2000.htm
Conflict Resolution
By Learn2.com
I am aware that the link to the site was broken in the
last newsletter. This was because of its length.
If you were frustrated-I apologize. To make it through,
copy the entire link and paste it into your location field.
Then hit enter. Good luck!
Copy from here "http://www.tutorials.com/catalog/catalog_item.asp?
ugid=dHV0b3JpYWxz&pid=129&csid=24#1178"to here!
----------------------------------------------------------------------
3. Announcements
3.1 New bill to require EEOC mediation.
National Employment Dispute Resolution Act of 2000 (NEDRA)
To amend title VII of the Civil Rights Act of 1964, the Age
Discrimination in Employment Act of 1967, the Americans with
Disabilities Act of 1990, the Vocational Rehabilitation Act
of 1973, and the Civil Rights Act of 1991, to require the Equal
Employment Opportunity Commission to mediate employee
claims arising under such Acts.
http://mediate.com/articles/nedra/cfm
3.2 Core Principles for Non-Binding Workplace ADR Programs
and Developing Guidance for Binding Arbitration-
A Handbook for Federal Agencies
These two documents, released on August 16, 2000 will assist
Federal agencies in developing workplace ADR programs.
They were created by the Federal ADR Council, a group of
high level government agency officials chaired by the
Attorney General. The documents are based on the
combined expertise of ADR specialists in federal agencies
with active ADR programs. The first document describes
ten key elements that are essential in any fair and effective
ADR program. The second document provides information
and assistance for agencies on the use of binding arbitration.
The first document is available online at:
http://www.conflict-resolution.net/articles/federaladr.cfm
----------------------------------------------------------------------
4. News from Southern Africa
Biehls Launch Aids Awareness Campaign
On the seventh anniversary of their daughter Amy's death,
Peter Biehl visited the place where she was murdered to
hand out bread to local residents, promote Aids awareness
and embrace one of the four men convicted of her killing.
Ntombeko Peni and Easy Nofomela, two members of a
mob that stabbed and stoned Biehl to death in 1993 in
Guguletu township outside Cape Town, now work for the
Amy Biehl Foundation. They were granted amnesty for the
killing by the Truth and Reconciliation Commission.
The Biehls' latest project to promote HIV and Aids
awareness in SA is to print information about the
disease on bread wrappers that bear Amy's name
and which comes from a bakery set up by the foundation.
City Press, 20000827
----------------------------------------------------------------------
5. Quote
Bob Delaney, HR.com
"The talent most lacking in corporate America is the ability to
effectively manage conflict in the workplace."
----------------------------------------------------------------------
6. New Book
Collaborative Approaches to Resolving Conflict
by Myra Isenhart & Michael Spangle
If you've ever wondered how best to approach a
conflict, this book will help you choose the right
method for your problem. Using the same tool
for different kinds of conflict often leaves us stuck
and frustrated. This book presents a growing number
of conflict resolution approaches from which to
choose and useful information about how to apply
them.
Collaborative Approaches to Resolving Conflict
explains the major approaches to managing disputes
at home, in the workplace or school, within
communities or in the international arena. Each
approach is illustrated with recent examples of
what can go wrong and how to respond most
appropriately. Profiles of experienced and respected
practitioners are attached to each approach.
These well-known men and women describe how
they entered their chosen field, what their work
is like, and what topics are controversial in their
areas.
Sage Publications, 2000 http://www.sagepub.com
ISBN: 0-7619-1930-9 paperback
----------------------------------------------------------------------
8. Feedback and Subscriptions welcome
If you have any suggestions, tips, or other comments,
send an e-mail to johnford@mediate.com. I welcome
new subscriptions.
----------------------------------------------------------------------
The Conflict Management E-Newsletter
Published by John Ford and Associates
http://www.mediate.com/johnford
To subscribe and unsubscribe
Send a blank email to:
conflictmanagement-subscribe@egroups.com
conflictmanagement-unsubscribe@egroups.com
To review previous newsletters on the web:
http://www.egroups.com/messages/conflictmanagement
----------------------------------------------------------------------