John Ford & Associates

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510-658-5524

johnford@mediate.com




Mediation > Tool Kit

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-- Participants Mediation Tool Kit
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Resources to support the mediation process

Sample Mediation Agenda
Sample Mediation Groundrules
Interests Inventory
Reality Testing Questions
Confidentiality:Excerpts from the California Evidence Code


Sample Mediation Agenda


9AM TO 5PM WITH 1 HOUR FOR LUNCH

Purpose: To mediate a mutually acceptable agreement to the dispute.

1. Welcome , Introductions and Expectations 5 min
2. Phase 1:Procedural Agreements
  • Agenda
  • Agreement to Mediate
  • Groundrules
  • Roles of parties, attorney's, mediator, and any witnesses.
15 min
3. Phase 2: Education
Each party describes their perspective of the dispute and identifies the issues that must be addressed.
If necessary an order of discussion is agreed upon.
Each party articulates what is important to them.
Mediator summarizes issues and interests.
180 min
4. Phase 3: Option Generation
Potential solutions are developed, possibly through brainstorming.
Solutions should address what is important to all the parties.
60 min
5. Phase 4: Negotiate Agreement
Establish criteria to assess options.
Examine pros and con's of solutions.
Consider best and worst case scenarios.
120 min
6. Document and Sign Agreement
Draft terms of agreement and sign.
30 min
7. Evaluation and closure 10 min
TOTAL TIME: 7 Hours

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Sample Mediation Groundrules
1. We shall take turns speaking and not interrupt each other.

2. We shall call each other by our first names, not "he" or "she."

3. We shall not blame, attack, or engage in put-downs and will ask questions of each other for the purposes of gaining clarity and understanding only.

4. We shall stay away from establishing hard positions and express ourselves in terms of our personal needs and interests and the outcomes we wish to realize.

5. We will listen respectfully and sincerely try to understand the other person's needs and interests.

6. We recognize that even if we do not agree with it, each of us is entitled to our own perspective.

7. We will not dwell on things that did not work in the past, but instead will focus on the future we would like create.

8. We shall make a conscious, sincere effort to refrain from unproductive arguing, venting, or narration, and agree at all times to use our time in mediation to work toward what we perceive to be our fairest and most constructive agreement possible.

9. We will speak up if something is not working for us in mediation.

10. We will request a break when we need to.

11. While in mediation, we will refrain from pre-emptive maneuvers and adversarial legal proceedings (except in the case of an emergency necessitating such action).

12. We will take good physical and emotional care of ourselves.

13. We will not try to convince the mediator of anything.

14. We will point out if we feel the mediator is not being impartial.

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Interests Inventory


Identify the five words that most strongly describe what is important to you, and then prioritize them:

Accuracy
Acceptance
Accountability
Adequacy
Adventure
Affection
Appreciation
Approval
Attachment
Authority
Autonomy
Beauty
Belonging
Certainty
Change
Chaos
Cleanliness
Comfort
Community
Competence
Competition
Compliance
Confidence
Confidentiality
Consideration
Consistency
Continuity
Control
Cooperation
Convenience
Creativity
Customer satisfaction
Dignity
Disclosure
Decisiveness
Economic Security

Efficiency
Employee Satisfaction
Equity
Excitement
Expediency
Fairness
Financial Gain
Forgiveness
Freedom
Freedom from anxiety
Freedom from fear
Friendship
Fulfillment
Fun
Growth
Getting Even
Health
Honesty
Independence
Intimacy
Inner harmony
Integrity
Involvement
Justice
Knowledge
Leadership
Love
Loyalty
Market Share
Meaningful work
Merit
Money
Nature
Opportunity Order
Peace
Power
Promotion
Pleasure
Prestige
Privacy
Purity
Quality
Recognition
Relaxation
Reputation
Respect
Revenge
Secrecy
Stability
Safety
Saving Face
Security
Self-esteem
Self-image
Self-respect
Serenity
Service
Shelter
Sleep
Space
Stability
Status
Strength
Trust
Understanding
Variety
Warmth
Wealth
Wellbeing
Work under pressure
Work with others
Working alone

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Reality Testing Questions

  1. What do you see as the strengths of your case?
  2. What do you see as the weaknesses of your case?
  3. What do you see as the strengths of the other's case?
  4. What do you see as the weakness of the other's case?
  5. What is your best case scenario if this matter goes to trial?
  6. What is your worst case scenario if this matter goes to trial?
  7. What is the most likely scenario if this matter goes to trial?
Email us to start a discussion about a workplace dispute that you would like to resolve.

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Confidentiality:Excerpts from the California Evidence Code

§1115. Definitions


(a) "Mediation" means a process in which a neutral person or persons facilitate communication between the disputants to assist them in reaching a mutually acceptable agreement.


(b) "Mediator" means a neutral person who conducts a mediation. "Mediator" includes any person designated by a mediator either to assist in the mediation or to communicate with the participants in preparation for a mediation.


(c) "Mediation consultation" means a communication between a person and a mediator for the purpose of initiating, considering, or reconvening a mediation or retaining the mediator.


§1119. Mediation Confidentiality


Except as otherwise provided in this chapter:


(a) No evidence of anything said or any admission made for the purpose of, in the course of, or pursuant to, a mediation or a mediation consultation is admissible or subject to discovery, and disclosure of the evidence shall not be compelled, in any arbitration, administrative adjudication, civil action, or other noncriminal proceeding in which, pursuant to law, testimony can be compelled to be given.


(b) No writing, as defined in Section 250, that is prepared for the purpose of, in the course of, or pursuant to, a mediation or a mediation consultation, is admissible or subject to discovery, and disclosure of the writing shall not be compelled, in any arbitration, administrative adjudication, civil action, or other noncriminal proceeding in which, pursuant to law, testimony can be compelled to be given.


(c) All communications, negotiations, or settlement discussions by and between participants in the course of a mediation or a mediation consultation shall remain confidential.

§1121. Mediator Reports and Communications


Neither a mediator nor anyone else may submit to a court or other adjudicative body, and a court or other adjudicative body may not consider, any report, assessment, evaluation, recommendation, or finding of any kind by the mediator concerning a mediation conducted by the mediator, other than a report that is mandated by court rule or other law and that states only whether an agreement was reached, unless all parties to the mediation expressly agree otherwise in writing, or orally in accordance with Section 1118.

§1125. When Mediation Ends


(a) For purposes of confidentiality under this chapter, a mediation ends when any one of the following conditions is satisfied:


(1) The parties execute a written settlement agreement that fully resolves the dispute.
(2) An oral agreement that fully resolves the dispute is reached in accordance with Section 1118.
(3) The mediator provides the mediation participants with a writing signed by the mediator that states that the mediation is terminated, or words to that effect, which shall be consistent with Section 1121.
(4) A party provides the mediator and the other mediation participants with a writing stating that the mediation is terminated, or words to that effect, which shall be consistent with Section 1121. In a mediation involving more than two parties, the mediation may continue as to the remaining parties or be terminated in accordance with this section.
(5) For 10 calendar days, there is no communication between the mediator and any of the parties to the mediation relating to the dispute. The mediator and the parties may shorten or extend this time by agreement.
(b) For purposes of confidentiality under this chapter, if a mediation partially resolves a dispute, mediation ends when either of the following conditions is satisfied:
(1) The parties execute a written settlement agreement that partially resolves the dispute.
(2) An oral agreement that partially resolves the dispute is reached in accordance with Section 1118.
(c) This section does not preclude a party from ending a mediation without reaching an agreement. This section does not otherwise affect the extent to which a party may terminate a mediation.

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John Ford and Associates
Workplace Conflict Management Services
318 Capricorn Avenue, Oakland, CA 94611
(510) 658-5524 Fax 594-1728
"Helping you prevent, manage and resolve workplace conflict"
©John Ford 2000-2003