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Denise Evans

What Can Mediators Learn from Einstein?

(3/26/16)Denise Evans Mediators have much to learn from scientists’ way beyond understanding the neuroscience which impacts on how individuals in conflict might behave as a result of the external pressures in their lives.
Charles Hill

Conflict Preemption

(3/25/16)Charles Hill A decade and a half in the ADR field has led me to ask the question: what about conflict preemption?
Gail Bingham

Interview with Gail Bingham

(3/21/16)Gail Bingham This is the complete interview by Robert Benjamin with Gail Bingham, President of RESOLVE, filmed as part of's 'Views from the Eye of the Storm' Video Series.
John Sturrock

Thinking about the Future and the Need for Action by Mediators Part 3 (of 3): A Call to Arms for Mediators?

(3/18/16)John Sturrock “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure."
Rackham Karlsson

9 Elements of a Successful Mediation Consultation

(3/18/16)Rackham Karlsson The initial mediation consultation is an important opportunity to provide substantive value to the clients and lay the groundwork for a successful mediation.
Michael Lang

Interview with Michael Lang

(3/16/16)Michael Lang This is the complete interview by Robert Benjamin with Michael Lang, former President of the Academy of Family Mediators and founder of the Antioch University conflict resolution program, filmed for the 'Views from the Eye of the Storm' Video Series.
Jay Folberg

The Shrinking Joint Session: Survey Results

(3/15/16)Jay Folberg As mediation has proliferated and become part of our legal culture, how mediations are conducted has diversified. Although there is no “standard” process of mediation, there has previously been little empirical evidence to inform us of what is really happening behind closed mediation doors.
Sid Lezak

Interview with Sid Lezak

(3/14/16)Sid Lezak This is the complete interview by Robert Benjamin with former US Attorney and mediator Sid Lezak shortly before his death as part of's 'Views from the Eye of the Storm' Video Series.
John Sturrock

Thinking about the Future and the Need for Action by Mediators - Part 2

(3/11/16)John Sturrock Why is mediation not already transforming the world? Why is a set of tools, ideas, attitudes and aptitudes which nearly always help people resolve difficult situations quickly, cost effectively, creatively, humanely and legally, and is practical-, business-, family- and community-centered, not the primary method of dealing with conflict of all sorts?
Michael Toebe

Dispute Suspends 100-plus-year-old Basketball Rivalry

(3/11/16)Michael Toebe Two Utah universities have suspended a 100-plus-year-old sports competition in mens basketball over a dispute. The schools forfeited much - history, a strong marketing event, revenue, fan disappointment and more. I interviewed Bernie Mayer to talk about the story.
Tammy Lenski

Small Caring Actions to Help Ease the Suffering in Conflict

(3/11/16)Tammy Lenski Conflict and suffering are confederates working in painful alliance, each feeding the other as if to ensure its own continued existence. If I turn away from the suffering in conflict, I deny a part of my clients’ experience.
Richard Chernick

Witnesses in Arbitration – Federal Arbitration Act

(3/11/16)Richard Chernick Testimony and documents may be obtained in arbitration in accordance with the parties’ agreement, the applicable institutional arbitration rules and provisions of law (federal and state arbitration acts, as applicable).

Limits of Conversational Structure - Video

(3/09/16)Jeff Conklin This 4 minute semi-animation by Jeff Conklin illustrates why sequential conversational structure is inadequate for complex issues.
Jim Melamed

Review of MediationMate

(3/07/16)Jim Melamed This is a review of MediationMate (, a new suite of end-to-end productivity tools for divorce mediators.
Judy Tindall

Online Peer Mediation Project

(3/07/16)Judy Tindall There are three changes in the educational and social context that suggest the need for a more technologically sophisticated version of peer mediation.
Joan B. Kelly, Ph.D.

Top Ten Ways To Protect Your Kids From The Fallout Of A High Conflict Break-Up

(3/04/16)Joan B. Kelly, Ph.D. Joan B. Kelly, Ph.D. is a groundbreaking clinical psychologist and researcher who began studying the impact of divorce on children in 1968. Joan is an author, therapist, mediator, and parenting coordinator with four decades of experience working with high conflict parents who are separating.
Richard J. Roberts

Anger Masks More Vulnerable Emotions

(3/04/16)Richard J. Roberts Behavioral scientists have conducted numerous experimental studies on the emotions of anger and fear. However, despite volumes of data, most of them have missed the key element in the relationship between the two emotional states: anger almost always masks fear (or some sort of “weaker,” more vulnerable emotion, such as anxiety, shame, guilt, helplessness, or grief).
Howard Bellman

Interview with Howard Bellman

(3/04/16)Howard Bellman This is the complete interview by Robert Benjamin with Howard Bellman, a long-time leader in the field of labor-management mediation and mediation in the public sector generally, filmed as part of's 'Views from the Eye of the Storm' Video Series.

3 Powerful Conflict-Resolution Strategies From an Anti-terrorism Leader

(3/04/16)Bill Carmody, Aldo Civico Every business person eventually runs into conflict. What you do next determines whether you advance forward or fall back.

Creating Stable Agreements in Marine Policy

(3/04/16)Scott McCreary, Meredith Cowart Marine Protected Areas are frequently developed in consultation with the full range of stakeholders. Without proper process design, the agreements are not stable. This article details the challenges encountered in the stakeholder process to design Marine Protected Areas in Southern California.
John Lande

A No-Brainer?

(3/04/16)John Lande One might assume that using a “planned early dispute resolution” (PEDR) system should be a “no-brainer” for businesses that regularly litigate because litigation-as-usual undermines so very many business interests.
Noa Zanolli

When Conflict In The Workplace Escalates To Emotional Abuse

(2/29/16)Noa Zanolli Millions of men and women of all ages, ethnic, and racial backgrounds all across the U.S. hate going to work, gradually fall into despair and often become gravely ill. Some flee from jobs they used to love, others endure the situation unable to figure a way out.
Peter Robinson

Interview with Peter Robinson

(2/29/16)Peter Robinson This is the complete interview by Robert Benjamin with Peter Robinson, Co-Director of the Straus Institute for Dispute Resolution at Pepperdine University School of Law, filmed as part of's 'Views from the Eye of the Storm' Video Series.
Stanford School of Business

Stanford How to Negotiate - Video

(2/29/16)Stanford School of Business This is an instructional video produced by the Stanford School of Business. It covers the process of negotiation by Joel Peterson.
Guest Author

How to Be a Great Facilitator

(2/29/16) Have you ever watched a good facilitator? They make it look easy , but its not as easy as you might think. Good facilitators are expert at stimulating discussion, generating ideas and producing outcomes. This video provides a few solid tips starting with preparation. Video by Karen Friedman.
Guest Author

Group Facilitation Workshop Facilitation & Facilitation Training

(2/29/16) Meeting Facilitation & Group Facilitation is an effective video with good facilitation skills & facilitation training. Michael Tipper shares tips for facilitating meetings & workshops.
Guest Author

High Conflict Child Custody: Mediation And Settlement

(2/29/16) In this video I discuss the dynamics and the psychology of settlement. This is one of the first challenges I faced in my child custody dispute and it really blindsided me.
Guest Author

Conflict Management in the Workplace

(2/29/16) Unresolved conflict in the workplace draws significant amount of time and energy away from the task at hand. It can negatively impact employees, customers and friends and family members. This webinar will help you identify and manage conflict as an opportunity to improve and innovate and not stagnate personally and professionally.
Guest Author

Conflict Resolution In The Workplace - Video

(2/29/16) Does your team embrace conflict as a way to "iron out" differences and come to a great solution or do they stick their heads in the sand and hope everything will just go away? Video by the Omnia Group.
John Sturrock

Thinking about the Future and the Need for Action by Mediators - Part 1

(2/26/16)John Sturrock There is danger when speaking in generalities as if one had access to some sort of universal truth. What I say here is a reflection of how I see things. I’ll pose questions and not answer many of them. In a sense, however, that is being true to our mediator calling.
Desislava Kamenova

Mediation in Bulgaria: Beginning and Perspectives

(2/26/16)Desislava Kamenova This article provides a detailed analysis of the development of mediation in Bulgaria, including current practices and future challenges.
Maria Volpe

Conflict Resolvers' Responsibility To Shape the Message of Negotiation

(2/23/16)Maria Volpe Trump tends to define negotiation as one-sided winning. With all of the knowledge and skills amassed over the years, conflict resolvers have a lot to contribute to the discussion about how negotiations work.
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