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New at Mediate.com

Expectation and Regret - A Look Back At How Mediation Has Fared In The U.S. (5/17/13)
In May, 2013, I gave a keynote talk to the Civil Mediation Council in London for their 7th National Conference. The question I was asked to address was: “What should we in England learn from the U.S. mediation experience?” Said differently, what might others profitably take from the explosive growth of court, community and privately offered mediation over the last 25 years in the U.S.? What hind-sights can we offer now that, by some measures, both countries have succeeded in marrying mediation into their civil law systems and legal cultures and what regrets and appreciations do Americans hold?

ODR Theory and Practice - Chapter 18: ODR and e-Arbitration – Trends & Challenges (5/17/13)
This chapter is divided into five sections. In section 1, the author sheds light on the conceptual framework of e-arbitration. In section 2, the issues pertaining to the e- arbitration agreement are scrutinized. Section 3 focuses on e-arbitral proceedings and section 4 addresses e-arbitral awards. Section 5 provides an overview of some e-arbitration projects and initiatives. Finally, the author offers some concluding observations,

Lincoln Unchained: A Principled Hardball Negotiator For the Ages - Film Review (5/16/13)
“Lincoln” is worthy of admission to the elite pantheon of excellent films, few in number, that focus on negotiation. More than merely a well-drawn historical drama, as some have characterized it, the film pushes beyond the simplistic mythology of Lincoln as the great emancipator and savior of the Union to examine the reality of what is required to negotiate difficult human events. Not surprisingly, little has changed in the intervening 150 years, which makes the film deserving of careful review by teachers and practitioners of negotiation and mediation.

From Behind the Glass: Mandatory Family Law Mediation (5/16/13)
This article sets out a plan of attack for how an attorney can effectively advocate for their client in a mandatory family law mediation setting where the attorney is excluded from the mediation session.

International Mediation Developments - May 2013 (5/16/13)
This is another in a series of articles on international mediation updates by Mediate.com News Editor, Keith Seat.

ODR Theory and Practice - Chapter 17: eMediation (5/16/13)
This chapter beings with a brief discussion of the developmentof e-mediation within the wider context of ODR growth. Next, a snapshot is provided of the field’s status quo with respect to stakeholders, modes of communication and technology utilized, as well as the prevailing trends. The third section addresses substantive and process issues in e-mediation: mediation process models, stages and issues, practitioner skills, professional issues, ethics and practitioner standards.

Dzhokar Tsarnaev (5/16/13)
As we find ourselves satiated with the lurid details of the Boston Marathon Bombing, we notice the comic relief story: “Social Media Shows Support for Alleged Bomber’s Innocence." The temptation here is to either chuckle at Dzhokhar’s supporters’ refusal to accept the incursion of reality into their lives or express anger that there is any support at all for one who seems likely to have committed such an atrocity, and utilize this as an opportunity to allow ourselves to exclude these voices and belittle their message.

Business As Usual? Mediation and the Justice System (5/16/13)
This article considers the under-use of mediation in the UK's second largest jurisdiction, Scotland. The article has three sections: a "myth buster" and two questions. The first examines three popular myths about mediation; the second addresses the question, "How does mediation add value to the justice system"; and the third presents the business case for lawyers, "Why does mediation make good business sense?" The author takes the view that mediation is complementary to both procedural and substantive justice and thus legal practitioners of the future will make greater use of it for reasons of practice and principle.

Congregational Conflict: Why Don't We Seek Help (5/16/13)
This article addresses two congregational issues: why we do not seek help to settle our disagreements, and the misguided reasons we use to justify it.

Mediation Case Law Video: Does Involvement of a Mediator Help Ensure Class Action Settlement? (5/15/13)
In Kakani v. Oracle Corp., the appellate court rejected the assertion that the involvement of a mediator helps to prove lack of collusion.

Fourth and Goal: How The 2011 NFL Season Was Saved (5/15/13)
The National Football League (“NFL”) labor dispute lasted over 130 days. The specific dispute was a labor controversy over revenue sharing, and effective negotiations were the only thing that allowed the 2011 NFL season to proceed.
ODR Theory and Practice - Chapter 16: ODR and eNegotiation (5/15/13)
Online dispute resolution (ODR) and eNegotiation are two overlapping components within the world of electronic group decision support systems. eNegotiation encompasses all online transactions in which two or more parties seek an agreement through negotiation. These negotiations can range from e-Commerce to international peace treaties.

Legal Mediation News - May 2013 (5/14/13)
Here is another in a series of legal mediation news updates by Mediate.com News Editor, Keith Seat.

Mediation Case Law Video: Enforcing Oral Mediation Settlement Agreement (5/13/13)
In the case Ledbetter v Ledbetter, the appellate court considered the issue of whether parties to a divorce mediation should be bound to a settlement orally dictated by the mediator and affirmed by parties and their counsel at mediation, which was later repudiated by one of the parties.

ODR Theory and Practice - Chapter 15: ODR and Ombudsmanship (5/13/13)
This chapter focuses on the applicability of Online Dispute Resolution (ODR) for a specific dispute resolution mechanism, the Ombudsman. The chapter is based on the experiences and observations of Dr. Frank Fowlie, who served as the Inaugural Ombudsman for the Internet Corporation for Assigned Names and Numbers (ICANN).
ODR Theory and Practice - Chapter 14: ODR and the Courts (5/11/13)
Whilst acknowledging that ODR assumes two roles as a competing and complementing system to state courts, our focus in the following pages shall be exclusively directed to the complementary role of ODR, and to the development of court annexed ODR schemes. Accordingly, we shall commence by providing an overview of how states have started to incorporate ODR into the legal process, and then proceed to shed light on possible future paths for state-run ODR systems.

Can a Med-Arb Serve in Two Processes? (5/10/13)
Med-Arb is a controversial hybrid of two processes in which parties first go to mediation, and if the process is not successful, they arbitrate. In the “pure” form, the same Neutral assists both processes. But how can an arbitrator who has held discussions with the parties satisfy the requirements of “impartiality” and be a “fair arbitrator?”

Online Mediation: If the Shoe Fits (5/10/13)
As the Internet expanded the opportunities for transactions among buyers and sellers from different counties, several roadblocks emerged during disputes, including the expense of filing a lawsuit in a foreign country, the complex jurisdiction issues, and the distances involved. In response, an online forum surfaced as the most efficient way for the two parties to resolve any potential conflicts. Skeptics of online mediation have resisted the new forum due to the inability to communicate face-to-face and the lack of familiarity with the cyber-environment. Today, however, online mediation is no longer perceived as an experiment. As a matter of fact, the cyberspace model of online dispute resolution has expanded its disputes from simple e-commerce transactions to cater to a wide array of disputes.
ODR Theory and Practice - Chapter 13: ODR and Justice (5/08/13)
In this chapter, we analyze the interaction between traditional concepts of justice and fields in which Online Dispute Resolution (ODR) has flourished and is burgeoning. We then explore the ways in which justice as traditionally conceptualized is adapting to the digital environment, and ask the question: Are traditional notions of justice relevant to contemporary online interactions between individuals, businesses, and governments?

Mediation Case Law Video: A Simple Mediator Mistake Leads to Big Problems (5/07/13)
In the case Catamount Slate Products v Sheldon, the appellate court reversed the trial court and refused to enforce an alleged oral mediated settlement where the intent of the parties to be bound was not established.

Los Angeles Superior Court Shutters ADR Program (5/06/13)
After more than 20 years, the largest program of its kind in the United States is calling it quits. We’re discussing the ending of possibly the largest single ADR practical training ground in the world. Could this be a "make lemonade" moment for mediators? Will this megalithic event impact mediators homogeneously, or will there be a stratification of consequences?

Secrets for Settlement - How to Succeed in Mediation (5/05/13)
Here then are some secrets of mediation that I have observed during my years as a professional mediator and that work for successfully resolving disputes.

One Language and One Video at a Time (5/03/13)
Online mediation is becoming increasingly popular. Giuseppe Leone is hoping to build on this popularity by using Skype to give mediators practice at testing their dispute resolution skills. Mr. Leone also points out that viewing a mediation role play can alleviate some clients' fears of the unknown.

Holding Both (5/03/13)
“What do you need to grow in order to have the capacity to hold both?” Holding both is a concept of holding on to your true self and seeing yourself in relation to the world around you. This author examines that concept in relation to the Boston marathon bombing.

The Gray Divorce (5/03/13)
Though the fact that divorce has become more common and less of a stigma has some impact, that does not explain why the gray divorce rate is climbing while the general divorce rate is going down. Denise Tamir suggests a few contributing factors.

10 Helpful Tips for Mediating Child Related Issues (5/03/13)
The article provides helpful tips and considerations for parents to address in divorce mediation when minor children are involved. There are specific considerations that parents need to be made aware of before they enter the mediation process with children.

20 Questions to Ask an Employee Before Considering Termination (5/03/13)
This practical guide provides a handout for employers. This is to be used by employers as a checklist to consider before terminating an employee.

Update on Home Foreclosure Mediation (5/02/13)
This is another in a series of updates on home foreclosure mediation developments within the United States by Mediate.com News Editor, Keith Seat.

Mediation Case Law Video: Wrongful Death (5/01/13)
In Estate of Barber v. Guilford County Sheriff's Department,, the appellate court ruled that a plaintiff's obligation not to defame a wrongful death action defendant is not unenforceable as a prior restraint on speech, where record showed the mediated agreement was based on a knowing, voluntarily and intelligent waiver of constitutionally protected rights.
ODR Theory and Practice - Chapter 12: ODR and Government (5/01/13)
The topic at hand is the use of the Internet to govern, and the role that ODR can play in e-government. Our discussion of e-government will be divided into three main sections: What has changed?; What must government (and e-government) do?; and Where are e-government and ODR going?

Matt Phillips Is New NAFCM Executive Director (4/30/13)
Please welcome Matt Phillips as NAFCM’s new Executive Director. Matt’s most recent role was as director of the Volunteers of America Dispute Resolution Center in Everett, Washington. He was also the Chair-person for the Resolution Washington’s statewide legislative committee that was involved in raising over $12 million for conflict resolution.

Mediation Case Law Video: Those All-Day Mediations -- Maybe We Should Reassess? (4/30/13)
In the case In re Rains, the appellate court concluded that the bankruptcy court did not clearly err in finding a debtor mentally competent to enter into a mediated settlement, notwithstanding that immediately following the conclusion of mediation the debtor drove himself to the hospital where he was admitted and diagnosed with a cerebral aneurysm and stroke.

Interview of Pattie Porter (4/29/13)
This interview of Pattie Porter by Dave Hilton of the Conflict Specialists Show addresses such issues as conflict coaching; CINERGY conflict coach training; workplace conflict; the value of joining professional coaching and dispute resolution organizations; branding and networking when you have a coaching business; and more.

ODR Theory and Practice - Chapter 11: ODR and Trust (4/29/13)
Trust is on the rise. Perhaps not in practice, but certainly as an area of interest and research. This is clear to anyone tracking the dispute resolution and conflict management fields, and is particularly noticeable in the field of ODR, in which trust has always received special attention.

Managing Business Risk (4/26/13)
Managing business risk can be done through effective negotiation and conflict management. Mediators can help to manage that business risk by nipping things in the bud – and resolving difficult disputes.

I'm Heading for Divorce. How do I Start? (4/26/13)
This article walks through the divorce process for someone who is just beginning to consider a divorce. It gives a practical guide for people to navigate through the process without an emotional roller coaster.

Developing an Online Mediation Practice (4/26/13)
This article chronicles the observations and lessons learned of a mediator, new to both webcam communication and online mediations, during a series of simulated mediations with Virtual Mediation Labs (VML). Ben describes some of the problems he encountered during the simulations and the implementation of Skype into his practice and how instrumental the VML programme is to a prospective online mediator. The lessons learned in this article will enable a mediator to be aware of the fundamentals of online mediation and gives a brief synopsis of the commonest problems encountered during online mediation.

Mediation Case Law Video: Divorce Agreement Complications (4/25/13)
In Guthrie v. Guthrie, the validity of a divorce agreement was called into question due to one party's state of mind at the signing. A complicating issue was husband's death during the proceedings.

The Mediator as Moral Witness (4/23/13)
People in conflict often present their claims in starkly moral terms: "I'm in the right -- the other party is clearly in the wrong." Mediators are trained to deflect argument involving moral claims from a focus on entrenched positions to a focus on underlying interests. But what if the parties perceive their most profound underlying interest to be validation of their being “right”? What if each party is looking to the mediator to be a witness to the other party’s “moral culpability”?

Preparing for Mediation: A Practical Guide to Mediator Selection (4/22/13)
Greg Stone's latest book Preparing for Mediation: A Practical Guide provides straight-forward tips for mediators. This excerpt from his book discusses considerations for selecting mediators. It also suggests ways for mediators to allow their clients to save face while making progress in the mediation.

Resolving the Truth Between Two People in Conflict (4/22/13)
"There are three truths: My truth, your truth, and what really happened." But if we think of the possibilities for synergy (collaboration) of two people's versions of reality, maybe it would make it easier to realize that some truths are socially constructed anyway...so we might as well negotiate it into something useful and healing.

Why Disputes are Best Resolved Online Rather than In-Person (4/22/13)
Lance Soskin suggests certain benefits that come with using recent technology for resolving disputes. The author posits that these benefits outweigh the concerns that also come with resolving disputes online.

Online Dispute Resolution Theory & Practice - Chapter 10: ODR and Culture (4/13/13)
This chapter begins with some basic definitions of culture, then address the relationship between ODR technology and culture, and finally offers observations about what may be the short term future of intercultural exchanges mediated by online dispute resolution tools.

Transformative Mediation with Louise Phipps Senft (4/13/13)
This interview of Louise Phipps Senft by Dave Hilton of the Conflict Specialists Show addresses such issues as Transformative Mediation; Relational Mediation; Transformative vs Evaluative, Facilitative and Narrative Mediation; Hopi Tribe; Dealing with Burnout; Mediators Beyond Borders; American Institute of Mediation; and the Association for Conflict Resolution.

Empathy is the Secret Weapon (4/12/13)
Having the ability to combat hate requires skills that are also necessary of mediators and other conflict professionals. One such skill is empathy. It is important to note empathy does not require agreeing but more importantly it gives you insight as you move from the way you “see” things to “see” the situation or issue from a different perspective.
Mediate.com is the world's #1 mediation web site and offers the world's most used Directory of Mediators and over 14,000 searchable articles, news briefs and videos. For dispute resolution professionals and programs, Mediate.com offers comprehensive web development, geographically focused online marketing, continuing education and case management technology, training and ongoing support.
































