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• Mediation Skills • Facilitating Group Decision Making • Resolving Conflict •
Effective Negotiation • Sexual Harassment Awareness • ADR Processes
Our dynamic approach to training encourages participation, insights and personal growth. We design and conduct a variety of interactive workshops and seminars that develop and improve skills for various audiences. These training sessions range from short-course seminars for senior executives to five day intensive skill building workshops. We also develop effective distance learning programs using interactive video systems and one- touch technology.
In addition to the manuals developed for our own courses, we have edited Mediation Training: Instructor's Manual Participant's Manual Role Plays and Exercises, published by the Administrative Conference of the United States, and co-authored the Training Manual for Basic Mediation Skills and Process for Northern Virginia Mediation Service.
A SAMPLE OF CLIENT COMMENTS"What a wonderful, thought provoking class. My wheels were turning every minute with new ideas and ways to resolve problems."
"Susan is a very dynamic trainer. She possesses an ability to teach and provide insight that keeps you on the edge of your chair."
"The trainer was excellent, inclusive, energetic, and clear."
"The presenter had a great deal of energy and enthusiasm and handled different personality types gracefully and respectfully."
"I just thought Susan Shearouse was awesome....she made you learn so much about yourself.
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