PROVIDING EXPERTISE IN:
• Understanding the causes and dynamics of conflict
• Creating climate for constructive discussion
• Providing problem-solving opportunities and structures
• Restoring working relationships
As an independent consultant Susan has brought expert guidance in collaborative problem solving processes to government agencies, corporations, small businesses and non-profits since 1990.
Susan earned a Master of Science in Conflict Resolution from George Mason University in 1988. Since that time, Susan has served as Executive Director of the National Conference on Peacemaking and Conflict Resolution (NCPCR), as Alternative Dispute Resolution (ADR) Specialist for the Federal Mediation and Conciliation Service (FMCS), and as adjunct faculty at Georgetown University’s MBA program. She served for ten years on the Advisory Board of the Institute for Conflict Analysis and Resolution (ICAR) at George Mason University.
COLLABORATIVE RELATIONSHIPS
In addition to working as an independent consultant, Susan maintains collaborative relationships with: • ADR Vantage, Inc. • Appleby and Associates • Carr, Swanson and Randolph LLC • The Colosi Group • Kunz and Company • McNamara and Associates • Northern Virginia Mediation Service (NVMS) • SRA International • Carol Houk International •
