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The Week's Best Blogging

  • Do You Tell Your Mediation Clients About Neuroscience? A Poll At Brains On Purpose
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John Helie
Communication Assessment: Promising Practice For Meeting Management (10/13/03)
John Helie
Every medium of communication has advantages and disadvantages, as well as personal preferences. Each has optimal process applications and drawbacks. In other words, they work well for some things and not so well for others. As a part of the convening process, it might be helpful to find out what is available, desireable, and what works for the group. Please view, add and subscribe to:   4 Comments

Jonathan W. Reitman
The Allagash: A Case Study of a Successful Environmental Mediation (6/16/03)
Jonathan W. Reitman
What are the elements which make possible the successful mediation of an environmental dispute? In this article, Jonathan Reitman analyzes what conditions led to the resolution of a 33-year-old controversy about the management of the Allagash Wilderness Waterway in northern Maine. The polarized dispute involved wilderness canoeists, sportsmen, environmental organizations, local residents and state and federal regulators. Their recent negotiated agreement was hailed as "comprehensive and visionary." The mediator who facilitated the negotiations reflects on lessons learned.   6 Comments


Groupthink Revisited (4/07/03)
Wesley S. Helms
Groupthink, where bad decision making behind closed doors by ‘the few’ adversely affect the many, is a scary part of group behavior. Why? Because the symptoms of it are a part of everyday organizational behavior.


The ABC’s of ADR. A comprehensive guide to alternative dispute resolution (12/16/02)
Daniel Renken
In general, there is an increasing use of ADR-Techniques. But the specific terms describing distinct methods of conflict resolution are often not used appropriately. Hence, there is a need to properly draw distinctions between the ADR-Techniques. Therefore, the article gives a complete overview on the basic ADR-Techniques, such as, e. g., mediation, facilitation and arbitration. It characterizes all of them, draws distinctions between them, and organizes them within a spectrum of increasing influence of the third party on the conflict resolution process and the solution itself. The article is based on intense research as well as on experience made while working for the State of New York Public Service Commission's Office of Hearings and Alternative Dispute Resolution in the year 2001.

Carole J. Brown
Facilitative Mediation: The Classic Approach Retains its Appeal (12/02/02)
Carole J. Brown
This paper advances the position that mandatory mediation in Ontario was not designed as a process where a third party would offer an evaluation of the legal merits of a dispute. Instead, the goals of mandatory mediation are best achieved, and the parties know what to expect, when a mediator takes on the role of a neutral third party who facilitates communication, and takes an interest-based approach to problem-solving.

Jon Linden
Face To Face vs. On-Line Facilitation: What To Put At The World Trade Center Site? (10/21/02)
Jon Linden
I was among a very few individuals who got the opportunity to facilitate the discussion in both the Javits Center Face-To- Face format and the WebLab On-Line format. This unique concordance of events allowed me to compare and contrast the Face-To-Face and On-Line Environments for almost precisely the same topical substance.

Sterling Newberry
Rebuilding The World Trade Center Site (8/05/02)
Sterling Newberry
On July 20th, 2002 I volunteered as a facilitator (along with 499 of my colleagues) for a remarkable experiment. Organized by The Civic Alliance To Rebuild Downtown New York, and moderated by America Speaks, this event represents an experiment of increasing the amount and quality of public participation in policy issues. The organizers invited a cross section of people from the New York City region, survivors of the September 11th destruction of the World Trade Center (WTC), and families of the victims to comment upon a series of ideas for rebuilding the WTC site.   1 Comment

Sterling Newberry
Three Questions You Can Ask To Make Any Meeting More Effective (3/04/02)
Sterling Newberry
Ineffective meetings are discouraging to sit through. They waste valuable business time and increase participant dissatisfaction. Here are three questions you can ask to make your meetings more effective.

Sterling Newberry
Welcome To The Facilitation Section (2/19/02)
Sterling Newberry
I see facilitation skills as a part of ADR and ADR skills as important to facilitation. To those of you seeking the services of ADR professionals, this Section will provide information that will help you in deciding whether facilitation services will help you resolve your issues. I hope to challenge other ADR practitioners, such as Mediators and Arbitrators, to see how facilitation fits into their work, as well.


The Role of Law in Conflict Management (1/28/02)
Alan Simpson
The task of this paper is to explore the relationship between law and conflict management. This paper has four components: stated assumptions of law, underlying values that affect the relationship, the impact of the legal process on present day forms of dispute resolution models, and questions for future ponderings. The conclusion of this paper expresses the beliefs of this learner's present and developing understanding of law and its relationship to conflict management.   2 Comments


Managing Scientific and Technical Information In Environmental Cases: Principles and Practices for Mediators and Facilitators (11/29/01)
Juliana Birkhoff, Peter Adler, Robert Barrett, Connie Ozawa, Emily Rudin
This effort represents ideas gathered from more than a hundred individuals as well as a review of some, though certainly not all, of the relevant literature. The document is an initial attempt to distill and disseminate those key principles and practices that are relevant to managing scientific and technical information in environmental conflicts. The authors hope to advance both the practice and theory of environmental mediation and to launch further thinking and discussion on the issues raised.

Sterling Newberry
Dynamic Facilitation: A Better Way To Handle Team Problems And “Problem” Teams (11/12/01)
Sterling Newberry
Intractable team problems don't have to be that way. Dynamic Facilitation offers a proven method for finding breakthrough solutions, building concensus and energizing teams.


Adversaries To Allies: Lessons From The San Diego City Schools Contract Negotiations (4/18/01)
Grande Lum & Monica Christie Interest-based negotiation has been hailed as the savior of the contract bargaining process, enabling parties to reach better deals and work better together to implement them. This article supplies critical principles for any labor and management groups seeking to implement interest-based bargaining in a contentious environment.

John B. Stephens
Using A Mediator In Public Disputes (1/23/01)
John B. Stephens
Mediators and facilitators are becoming a regular part of the landscape of state and local government in North Carolina. Who are these "neutral third parties"? How do elected officials and top government managers know when to call on them? How can you find a mediator for a tough public issue? This article offers a brief answer to these three questions, and describes the Institute of Government resources in the area of public dispute resolution.   2 Comments

David B. Moore
Community Conferencing As Transformative Problem-Solving (1/18/01)
David B. Moore
In cases where the primary problem is general conflict rather than a specific dispute, the appropriate processes are perhaps best categorized as 'conflict transformation'. And there is now an exemplary conflict transformation process. It has come to be known generically as 'community conferencing.' Early versions emerged in New Zealand and Australia in the late 1980s and early 1990s, but the process is now being adopted in parts of Canada, the USA and Western Europe, often in 'restorative justice' programs.

Jon Linden
Mediation Styles: The Purists vs. The “Toolkit” (12/10/00)
Jon Linden
One of the most hotly debated topics of discussion in the mediation industry today is the question of “style” of mediation.   10 Comments

Zena Zumeta
Styles of Mediation: Facilitative, Evaluative, and Transformative Mediation (9/04/00)
Zena Zumeta
Mediators around the country find themselves uncomfortable with what is being called mediation in their own and other areas. Accusations are made that one or another approach to mediation is not “real” mediation or are not what clients wanted. In addition, many clients and attorneys are confused about what mediation is and is not, and are not sure what they will get if they go to mediation. Forum Discussion   14 Comments


Some Walk, Some Talk But Pork Dialogue Had Good Outcome, Convenor Says (8/08/00)
Phil Primack To some stakeholders, the National Environmental Dialogue on Pork Production (NEDPP) was an overall success.

"We were looking for ways to sit down at a table and talk to local folks, environmental groups and regulators at federal, state, and local levels about environmental concerns," said Deborah Atwood, assistant vice president of the National Pork Producers Council. Even with some bumps in the road, "We succeeded in talking about a series of solutions." Forum Discussion


Preventing Conflict through Facilitation (12/23/99)
Janice M. Fleischer & Zena D. Zumeta Facilitators make it easier for people to accomplish whatever goal their meeting may have been called for. Although facilitation can be used in conflict situations, and therefore belongs on the conflict continuum, an important characteristic of facilitation is its use as a preventative measure.

Geoff Ball
Graphic Facilitation Focuses A Group's Thoughts (4/05/99)
Geoff Ball
The real appeal of graphic facilitation is that it's more than just a fancy way to take notes; it's a technique for helping groups reach consensus and resolve disputes.   4 Comments

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