Morton Deutsch, the great social psychologist of common sense, explained the difference between competition and cooperation thus: “if you’re positively linked with another, then you sink or swim together."
When someone is upset, one familiar response is to ignore it and forge ahead. Another is to try to make them feel better with kind reassurance.
The tribal effect is often deliberately used to manipulate and divide people. It preys upon the “us v them” mentality.
In preparing for an argument or negotiation we need to research the facts. We’ll never make the other party change his or her opinion if we don’t understand it.
Sounds contradictory, I admit, but it’s an interesting concept and raises an interesting question: Do we always have to agree before taking action?
On the evening of Tuesday March 28th 2017, a pop-up mediation event on Brexit took place
at the Grassmarket Community Centre in Edinburgh.
This is a fictional story based on fact, teaching an example about mediation.
Mediation has become a popular alternative to court proceedings, with mediators resolving disputes of all kinds there is still a significant amount of confusion about what is mediation and what can a mediator do for you.
If you believe someone is aggressive, could they behave more aggressively with you than with others?
This article explores the concept of bullying in the workplace and how to respond to it more effectively.
It was the breakthrough that we had been looking for. A new tool? No, it was a question that had allowed the person to reflect.
Mediation provides parties (Plaintiff and a Defendant) with an excellent chance to settle their case. But you do not want to blow it and you want to make sure you are properly prepared to handle the case.
As they are going up the hill, from out of nowhere, Jill makes an offhand but biting remark to which Jack responds negatively. The ensuing conversation gets totally off track on whether they should go up the hill and instead focuses on Jack’s personality traits and then on Jill’s personality traits.
It’s a no brainer, right? Shouldn’t it?
Sometimes “new” information on conflict resolution sounds like what we already know, but an existing idea can be reframed and sound new all over again.
(3/28/17)Gabriel Cheong, Esq.
If you and your spouse are unable to reach agreement in mediation, you still have the option of going to court.
In the past few years Singapore has been busy revising, refining and extending its dispute resolution offerings in cross-border litigation, arbitration and mediation.
(3/17/17)F. Peter Phillips
The invaluable publisher Drawn and Quarterly has ventured smack dab into current legal controversy.
When I was twenty-two years old, I did a two-year stint as a Peace Corps Volunteer. Here is a brief account of a dispute resolution meeting with a local governing council called the panchayat.
If poorly worded, an apology can only exacerbate the situation rather than ease the hurt and pain caused by the initial faux pas.
My mediation skills, honed over many years, make it easy to shift into the role of focus group facilitator.
How many of us share the experience I have had – sitting on the last train home, late at night, with a day’s mediating behind me and no settlement?
Child-custody evaluations have become commonplace in
family-law disputes over living arrangements, parental
decision-making, and time-sharing with offspring.
The desire to be right is deeply seductive and understandable, but it can cause a lot of problems at work
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The next time someone declines to take responsibility for words or actions that had a bad impact, don’t immediately assume it’s a flaw in their character.