Facilitation Section


Facilitation Articles


Charlie Irvine

Cooperation with a Competitor

(5/12/17)Charlie Irvine

Morton Deutsch, the great social psychologist of common sense, explained the difference between competition and cooperation thus: “if you’re positively linked with another, then you sink or swim together."

Tammy Lenski

How to be Truly Helpful When Someone is Upset

(5/08/17)Tammy Lenski

When someone is upset, one familiar response is to ignore it and forge ahead. Another is to try to make them feel better with kind reassurance.

Phyllis Pollack

Jack and Jill Go Up a Hill… And Argued No More (Part 2!)

(5/08/17)Phyllis Pollack

The tribal effect is often deliberately used to manipulate and divide people. It preys upon the “us v them” mentality.

Pete Desrochers

Negotiation - Part 2

(5/08/17)Pete Desrochers

In preparing for an argument or negotiation we need to research the facts. We’ll never make the other party change his or her opinion if we don’t understand it.

Maria Simpson

DIS-agree and Commit

(4/28/17)Maria Simpson

Sounds contradictory, I admit, but it’s an interesting concept and raises an interesting question: Do we always have to agree before taking action?

John Sturrock

A Pop-Up Mediation: Multi-Party Dialogue Using Mediation Brexit: A Constitutional Crisis?

(4/21/17)John Sturrock

On the evening of Tuesday March 28th 2017, a pop-up mediation event on Brexit took place at the Grassmarket Community Centre in Edinburgh.

Gregg Relyea

Mediating in the Shadow of Faith: Personal Beliefs, The BATNA Analysis, and Dealmaking

(4/21/17)Gregg Relyea

This is a fictional story based on fact, teaching an example about mediation.

Justin Kelsey

3 Things that Mediation is NOT

(4/21/17)Justin Kelsey

Mediation has become a popular alternative to court proceedings, with mediators resolving disputes of all kinds there is still a significant amount of confusion about what is mediation and what can a mediator do for you.

Tammy Lenski

Can Your Beliefs About Someone Alter Their Behavior?

(4/14/17)Tammy Lenski

If you believe someone is aggressive, could they behave more aggressively with you than with others?

Alan Sharland

Bullying in the Workplace: How to Respond Effectively

(4/14/17)Alan Sharland

This article explores the concept of bullying in the workplace and how to respond to it more effectively.

Jason Dykstra

The Best Ten Minutes You'll Spend All Day

(4/14/17)Jason Dykstra

It was the breakthrough that we had been looking for. A new tool? No, it was a question that had allowed the person to reflect.

Steve Vondran

Vondran Tips for Mediation Success - Video

(4/09/17)Steve Vondran

Mediation provides parties (Plaintiff and a Defendant) with an excellent chance to settle their case. But you do not want to blow it and you want to make sure you are properly prepared to handle the case.

Phyllis Pollack

Jack and Jill Go Up a Hill….and Argue!

(4/07/17)Phyllis Pollack

As they are going up the hill, from out of nowhere, Jill makes an offhand but biting remark to which Jack responds negatively. The ensuing conversation gets totally off track on whether they should go up the hill and instead focuses on Jack’s personality traits and then on Jill’s personality traits.

Sabine Walsh

Should Mediation Be Free?

(4/07/17)Sabine Walsh

It’s a no brainer, right? Shouldn’t it?

Maria Simpson

The Third Side

(4/03/17)Maria Simpson

Sometimes “new” information on conflict resolution sounds like what we already know, but an existing idea can be reframed and sound new all over again.

Gabriel Cheong, Esq.

Can You Use a Mediator in an Uncontested Divorce?

(3/28/17)Gabriel Cheong, Esq.

If you and your spouse are unable to reach agreement in mediation, you still have the option of going to court.

Nadja Alexander

Towards a Harmonised Approach to Mediation Legislation in Asia?

(3/17/17)Nadja Alexander

In the past few years Singapore has been busy revising, refining and extending its dispute resolution offerings in cross-border litigation, arbitration and mediation.

F. Peter Phillips

Apple’s Terms and Conditions

(3/17/17)F. Peter Phillips

The invaluable publisher Drawn and Quarterly has ventured smack dab into current legal controversy.

Peter Adler

Disputing at a Panchayat Meeting

(3/14/17)Peter Adler

When I was twenty-two years old, I did a two-year stint as a Peace Corps Volunteer. Here is a brief account of a dispute resolution meeting with a local governing council called the panchayat.

Phyllis Pollack

On Apologies…. Once Again!

(3/10/17)Phyllis Pollack

If poorly worded, an apology can only exacerbate the situation rather than ease the hurt and pain caused by the initial faux pas.

Susan Yates

Reflecting on RSI Focus Groups in Washington, DC

(3/03/17)Susan Yates

My mediation skills, honed over many years, make it easy to shift into the role of focus group facilitator.

Bill Marsh

Too Much Or Too Little?

(3/03/17)Bill Marsh

How many of us share the experience I have had – sitting on the last train home, late at night, with a day’s mediating behind me and no settlement?

Ira Turkat

Harmful Effects of Child-Custody Evaluations on Children

(3/03/17)Ira Turkat

Child-custody evaluations have become commonplace in family-law disputes over living arrangements, parental decision-making, and time-sharing with offspring.

Lorraine Segal

The Seductiveness of Being Right

(2/24/17)Lorraine Segal

The desire to be right is deeply seductive and understandable, but it can cause a lot of problems at work

Tammy Lenski

One Intriguing Reason it's Hard to Take Responsibility for Problems

(2/10/17)Tammy Lenski

The next time someone declines to take responsibility for words or actions that had a bad impact, don’t immediately assume it’s a flaw in their character.

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