Mediating Divorce Agreement

Conflict Resolution Theory & Skills

KEYS TO AGREEMENT

• perspective (assist to be heard)
  

• beliefs and values (work within)
  

• interests/positive intentions (find)
  

FACILITATING THE SHARING OF PERSPECTIVES

• Early Notice
  
• Anticipatory Time Framing
  
• Presume Disagreement
• Semi-Active Listening
  
• Gentle Inquiry
  
• Summarize Golden Nuggets
  
• Feedback
  
• Refine Summary
  
• Confirm Heard
  
• Acknowledgement of Other?

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Online Training Manual

Conflict Resolution Theory
Nature of Conflict
Adjudicatory Model

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