Outline > CR Theory & Skills II

Additional Conflict Resolution Concepts

MORE AGREEMENT CREATION CONCEPTS

  • Conflict as Evolution
    normalize
  • Interpersonal and Intrapersonal
    parts theory for dealing with confusion
  • “Resolution?”
    A convergence of means. Parties only need to agree on what, not why
  • From Battle to Journey
    organizing metaphor
  • Adjudicatory Model or Myth?
    myths of justice, finality, rationality and objectivity
  • Bargaining in Shadow of the Law
    perceptions of law
  • Other Shadows
 

TYPES OF CONFLICT

By recognizing the type of conflict you are dealing with, you have an advantage in developing an effective mediation strategy

Relational Conflict
past: express one time. real well
future: what are your future relational interests

Data Conflict
data conflicts have data solutions

Interest-Based Conflict
what we can work with maximize satisfaction of interests presented as positions

Structural (External) Conflict
comrades seeking structural solutions

Value Based Conflict
will not be resolved by words, only new experiences

WAYS OF MANAGING CONFLICT

  • Denial/Withdrawal
  • Suppression/Smoothing Over
  • Power/Dominance
  • Simple Compromise
  • Integrative Collaboration (enlightened self interest)

assumptions:

    • some common interests
    • benefits of sharing perspectives, interests, and intentions
    • we face complex challenges which are best addressed through our combined intelligence and creativity

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Online Training Manual

Types of Conflict
Ways of Dealing






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