Additional Conflict Resolution Concepts MORE AGREEMENT CREATION CONCEPTS - Conflict as Evolution
normalize - Interpersonal and Intrapersonal
parts theory for dealing with confusion - “Resolution?”
A convergence of means. Parties only need to agree on what, not why - From Battle to Journey
organizing metaphor - Adjudicatory Model or Myth?
myths of justice, finality, rationality and objectivity - Bargaining in Shadow of the Law
perceptions of law - Other Shadows
TYPES OF CONFLICT By recognizing the type of conflict you are dealing with, you have an advantage in developing an effective mediation strategy Relational Conflict past: express one time. real well future: what are your future relational interests Data Conflict data conflicts have data solutions Interest-Based Conflict what we can work with maximize satisfaction of interests presented as positions Structural (External) Conflict comrades seeking structural solutions Value Based Conflict will not be resolved by words, only new experiences WAYS OF MANAGING CONFLICT - Denial/Withdrawal
- Suppression/Smoothing Over
- Power/Dominance
- Simple Compromise
- Integrative Collaboration (enlightened self interest)
assumptions: - some common interests
- benefits of sharing perspectives, interests, and intentions
- we face complex challenges which are best addressed through our combined intelligence and creativity
next Online Training Manual Types of Conflict Ways of Dealing
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